Abellio Facts & Figures

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SUMMER 2018 Abellio facts & figures Abellio in 7 steps Aiming to grow a sustainable, multi-modal group of businesses that deliver high quality Autonomous services but benefits More than 13,000 from adopting employees, serving best practice more than 1.2 million from NS passengers per day Operations in two countries: UK and Germany Follows the Abellio Way – a strategic framework that enables Established in 2002 collaborative working with by NS (Dutch Railways), our clients, partners and Abellio’s strategy whose sole shareholder stakeholders across our is about Earn, is the Dutch Ministry businesses Learn and of Finance Prepare West Midlands Trains*2 • 551 train vehicles • 3,427 services per day • 2,589 employees Abellio facts & figures • 190,000 passengers per day • 78.2% PPM MAA • 82% customer satisfaction NRPS * West Midlands Trains is a 70:30 joint venture with Abellio Mitsui and JR East UK Greater Anglia* Merseyrail* • 1,064 train vehicles • 1,318 services per day • 177 train vehicles • 3,075 employees • 616 services per day • 222,700 passengers per day • 1,153 employees • 89.5% PPM MAA • 110,000 passengers per day • 83% customer satisfaction NRPS • 95.2% PPM MAA * Greater Anglia is a 60:40 joint venture with Mitsui • 94% customer satisfaction NRPS * Merseyrail is a 50:50 joint venture with Serco Abellio ScotRail Abellio London Bus • 879 train vehicles • 724 buses • 2,312 services per day • 51 routes per day • 4,821 employees • 2,353 employees • 245,000 passengers per day • 400,000 passengers per day • 90.5% PPM MAA • Punctuality: Consistently top 5 in London Table of Operations • 90% customer satisfaction NRPS SUMMER 2018 Abellio Rail Baden Württemberg Will start operating Abellio facts & figures suburban rail transport in and around Stuttgart in June 2019 Abellio Germany WestfalenBahn • 28 trains • 593 kilometer route network Abellio Rail Nordrhein-Westfalen • 35,000 passengers per day • 50 train vehicles • 276 employees • 326 services per day • 390 employees • 59,576 passengers per day • 95.7% PPM MAA Abellio Rail Mitteldeutschland • 35 train vehicles • 243 services per working day • 450 employees • 23,000 passengers per day • 95.7% PPM MAA SUMMER 2018.

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