ANNUAL REPORT 2012

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MONDRAGON: people and co-operation

MONDRAGON is one of the leading An innovative approach, the capacity commitment, social responsibility, Spanish business groups with for co-operation and a commitment participation and transparency are national coverage and a widespread to internationalisation are the keys part of its co-operative DNA. It is a international presence. Our to our identity. MONDRAGON has an project that has progressively become is a solid and diverse innovation network that consists a worldwide benchmark in terms of group of businesses that operate in of 15 technology centres, with over work based on co-operation. the industrial, financial and retail 2,000 staff dedicated exclusively to sectors, also pursuing important R&D, and a production and retail initiatives in the areas of knowledge presence across the globe. and education. This is our project, a business project These factors have helped us to that has proven to be a successful become the top Basque business alternative in a complex economic group with 289 bodies comprising context. MONDRAGON represents a MONDRAGON and 100 production model in which people play a true centres distributed around the world. leading role in the company and 1 Finalist in the EFQM Award RECOGNITION obtained by Electrodomésticos FOR EXCELLENCE (Cooking appliances) IN MANAGEMENT 1 European Environmental Award Information as of 31 December 2012 won by Orkli. 9 Gold Q Awards: , Copreci, Fagor Industrial, Fagor Minidomésticos, ’s Fresh Product Depot in Amorebieta, Mondragon Lingua, Politeknika Ikastetxea, Seguros Lagun Aro and Soraluce. 18 Silver Q Awards: Auzo Lagun, Eroski for its Depots in Amorebieta, Elorrio, Agurain y Zorroza, Enpresagintza, Fagor Electrónica, Fagor Electrodomésticos Comfort, Fagor Electrodomésticos Washing appliances, Fagor Electrodomésticos Furniture, Geyser-Gastech, Lea Artibai Ikastetxea, Mondragon Goi Eskola Politeknikoa, Orkli, Soraluce, Ulma Packaging, Ulma Piping, Ulma Handling, Viajes Eroski and Domusa. 105 ISO 9000 Certifications. 60 ISO 14001 Environmental Certifications. 6 Eco-design Certifications: Fagor Electrodomésticos, Geyser-Gastech, Orona, Eredu, Soraluce and LKS Ingeniería. 33 OHSAS 18000 Certifications for Workplace Risk Prevention Systems. 1 SA 8000 Certificate of Social Responsibility achieved by Eroski. 1 Family-Responsible Company Certificate (FRC) achieved by LKS. CHAIRMAN’S MESSAGE

we have injected new momentum into Among many significant projects in internationalisation, also increasing this area, one of the most notable is our presence in the BRIC markets; the progress made at Orona IDeO- we have strengthened innovation innovation city in Galarreta and it by launching our new M4FUTURE is predicted that the centre will open model, and repositioned some of in 2014. Other important highlights our businesses. Moreover, we have are the opening of the new IK4- continued to apply adjustment Lortek headquarters in , the measures from previous years to tackle creation of MONDRAGON Eko, and this adverse scenario. In spite of the launch of Fagor Healthcare under everything, our workforce decreased the auspices of MONDRAGON Health, by 3.9% compared to last year. selling drug dispensing equipment for pharmacists, and Kiro Robotics, The most notable aspects of 2012, which has already installed its first from a corporate perspective, were: automatic drug compounding machine for the treatment of cancer. ·Internationalisation: international sales grew by 1% in 2012 compared ·Co-operation: new momentum to the 2011 figure, which clearly has been given to the development emphasises the global nature of the of new sectors with the support In 2012 the world economy grew by group. It justifies our conviction of the MONDRAGON BAC (Business 3.2% but this growth was distributed that companies with a higher rate Acceleration Center), which has in a number of different ways. On of internationalisation are provided organised several sessions to analyse average, emerging economies grew by with a lever for growth that eases, inter-divisional business. 5.1%, while advanced economies grew neutralizes and diversifies risks by 4 percentage points less (i.e. an related to excessive dependence 2012 was also the “International average of 1.2%). on local, shrinking markets and, Year of Co-operatives”, and this as a result, they are better able to initiative was celebrated with the In many developed countries this safeguard and increase the value of slogan “co-operative enterprises build situation of precarious growth is jobs in our region. 2012 also gave new a better world.” The event provided now long-standing and demonstrates impetus to our business presence in MONDRAGON with the opportunity failing economies without the emerging markets, with sales growth to project its image on a global muscle to activate their recovery and in the BRIC countries of almost 20% level through numerous reports in generate employment. and accumulated growth of 85% over the international media; discussion the last four years. focused on the different competitive It is clear that economic policy in mechanisms used by co-operatives the developed world differs from Almost 70% of sales in the Industry to negotiate hard times, always one country to another; while the Area are now international. Also in working in the best interests of the USA has tried to counteract its 2012, special mention should be made socio-economic project that seeks to economic weakness with massive cash of the Fagor Ederlan and Cikautxo generate wealth and employment. injections, the European Community production plants opened in the has preferred to take the “fiscal diet” Kunshan business park in China, the route towards 0% deficit and cut any new business park opened in India excess spending. (Pune) and the start-up of the first business (DANOBATGROUP) based at closed 2012 with a GDP that this location. fell 1.4% and an unemployment rate of 26%. In this scenario, the best ·Innovation: we have also made approach is to look for markets in important advances in this area. growth and innovate to adapt. During 2012, the new Corporate Innovation Model, M4FUTURE, was In this adverse economic context put into action. This new project aims with its climate of uncertainty and to align business efforts in R&D&i to general lack of trust, we were faced boost new development, knowledge with developing a management line and activities that generate for 2012. It has been a financial year employment for the Corporation in in which, despite the circumstances, new strategic sectors. Txema Gisasola CONTENTS

BASIC INFORMATION | 8-9 AREAS: FINANCE, INDUSTRY, RETAIL AND KNOWLEDGE | 10-11 1.1 Finance Area ...... 12 · Caja Laboral ...... 13 · Lagun-Aro, EPSV ...... 14 · Seguros Lagun Aro ...... 14

1.2 Industry Area ...... 16 · Consumer Goods ...... 18 · Capital Goods ...... 20 · Industrial Components ...... 25 · Construction ...... 27 · Business Services ...... 30

1.3 Retail Area ...... 34

1.4 Knowledge Area ...... 38 · M4future corporate innovation model ...... 38 · Technology Centres and business R&D Units ...... 40 · Other training and education centres ...... 49 7

FINANCIAL STATEMENTS ORGANISATIONAL LIST OF COMPANIES AND TRADING ACCOUNT STRUCTURE. | 60-61 | 52-55 CORPORATE AND MANAGEMENT BODIES | 56-57 BASIC INFORMATION

MONDRAGON

BODIES289 110 CO-OPERATIVES

In millions of euros 147 INDUSTRIAL SUBSIDIARY DEVELOPMENT 2011 2012 % Var. COMPANIES TOTAL ASSETS 32,454 35,887 10.6 Own RESOURCES 3,999 3,943 -1.4 8 EBITDA 1,302 1,289 -0.9 FOUNDATIONS CAJA LABORAL customers’ DEPOSITS 18,209 18,636 2.3 LAGUN-ARO ASSET FUND 4,532 4,876 7.6 1 Total REVENUE 14,832 14,081 -5.1 BENEFIT SOCIETY Total SALES (Industry and Retail) 13,969 12,903 -7.6 Net INVESTMENT 194 331 70.6 10 UMBRELLA EMPLOYMENT 2011 2012 % Var. ORGANISATIONS Average number of JOBS 83,569 80,321 -3.9

% of MEMBERS over co-operative workforce 82 85 3.7 13 in Industry Area INTERNATIONAL % WOMEN members 43 43 0 SERVICES in co-operative workforce ACCIDENT rate in Industry Area 35.9 34.1 -5 9

PARTICIPATION 2011 2012 % Var.

1,816 1,838 1.2 Worker-members SHARE CAPITAL

Number of WORKER-MEMBERS 872 872 0 in Governing Bodies

SOLIDARITY 2011 2012 % Var.

RESOURCES earmarked for activities 18.4 17.2 -6.5 with social content

Number of STUDENTS in 9,304 11,348 22 education centres

ENVIRONMENTAL MANAGEMENT 2011 2012 % Var.

Number of ISO 14000 certifications 59 60 1.7 in force

Number of ECODESIGN 6 6 0 certifications

INVESTMENT FOR THE FUTURE 2011 2012 % Var.

% resources earmarked for 9.1 9 -1.1 R&D/Added Value in Industry Area

Number of TECHNOLOGY CENTRES 14 15 7.1 and R&D Units Total number of RESEARCHERS 1,885 2,096 11.2

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In a context of economic crisis, 2012 name as before, Caja Laboral Popular At the close of the year, the default was once again affected by negative S. Coop., the two entities sharing a rate stood at 6.95%, a manageable evolution in the real economy, the local, co-operative banking project level that compares highly favourably public nance situation, and doubts that is deeply-rooted in society with the average for the sector. over the quality of bank balance and . sheets. These factors have led to a Equity was quanti ed at the close radical reconversion of the sector and With regard to the considerable of last year at €1.32bn, which signi cant regulatory changes have regulatory changes introduced, means that the capital adequacy been introduced to reorder, capitalize and demands that bank balance ratio, in its strict concept of Core and restructure the Spanish banking sheets be restructured due to the Capital, is 11%, putting it among system. Another noteworthy aspect Spanish property crisis, it should the highest in the nancial sector, is that business is being transferred be noted that the new Caja Laboral with a wide margin in terms of legal from the majority of savings has successfully overcome these requirements, currently set at 9%. institutions to larger scale banks. challenges, producing solvency, productivity and liquidity gures CUSTOMER LOANS It should be noted that nationalised that continue to put it in a leading 2010 2011 2012 institutions received a public €38bn position on the new banking map. €16.49 € 15.37 €16.50 injection of capital from the European bn bn bn Stability Mechanism, while the rest of In the balance sheet as of 31 the system managed to raise capital December 2012, total assets of CUSTOMER DEPOSITS through disinvestments, liability the new merged entity stood at 2010 2011 2012 €24.36bn, €3.5bn higher than at the € management and issuing new shares. €18.63 € 18.21 18.64 close of 2011 with growth of 17%. bn bn bn We therefore hope that these many advances introduced to restructure Total customer deposits rose to EQUITY and recapitalize the banking sector, €18.64bn at the close of the year. 2010 2011 2012 combined with greater provisions Particular attention should be € € € drawn to the growth in long-term 20.99 20.84 24.36 brought in during 2012 such as the bn bn bn transfer of property assets to Sareb savings balances for retirement (Company for the Management of through bene t societies and Property Assets from Restructuring of pension plans, which increased In terms of economic growth, the the Banking System), will place the their balances by €132m or 10% if past year has been particularly nancial sector in a more competitive compared with the total for the two complicated from a pro tability point position so that it can gain the entities during the previous year. of view due to the restructuring con dence of the nancial markets. requirements described above. It At the close of the year bank should be stressed that Caja Laboral In terms of the eurozone, whether investment stood at €16.50bn with has acted with the utmost caution, returning to a more stable situation growth of €1.34bn compared to obtaining the above solvency in the nancial markets is possible the old Caja Laboral balance sheet, gures despite having to face or not will depend on the capacity although, when compared with the provisioning of €982m, charged of member states to introduce total investment by the previous two against results and reserves. structural measures at a national entities, in terms of both consumer level as well as the reforms launched loans and loans to companies, there The interest margin, gross margin throughout the whole zone, as is has been negative growth, reecting and operating expenses have shown the case with the “banking union”. the effects of the current crisis on improvements compared to those of family spending and on business the two previous entities combined, investment projects. It is important to thanks to the performance of CAJA LABORAL highlight that, despite a slowdown in recurring business. Therefore, the the demand for mortgage loans, there new entity, after operating for just Within this dif cult market was only a 1% reduction in the Caja two months, has obtained pro ts environment, Caja Laboral has Laboral balance sheet, demonstrating of €22m, enough to pay capital ef ciently tackled the challenges great stability in its position as a long- interest throughout the year. it has encountered and has term provider of nance for families. successfully merged with another The ef ciency ratio, which is the co-operative, Ipar Kutxa. Another challenge this year has been relationship between operating controlling late payments, which are costs and income obtained by the This merger was nalized in November heavily inuenced by the weakened institution, has shown improvements 2012 with the creation of a new economic activity and employment. in 2012 despite the dif culties in the credit co-operative with the same banking market. It stands at 43.9%, a at 29,531 people, integrated in from 5.37% in 2011 to 4.68% at the good level that compares favourably 142 co-operatives, a similar figure end of 2012. This led to a surplus of with that of other large savings banks. to that of the previous year. €2.67m over the year, which puts the balance for this benefit at €1.03m. Another important milestone for The benefits for Retirement, the year is the integration of 230 Widowhood and Permanent Disability, In terms of Employment Support insurance specialists from the old whose coverage must be guaranteed benefit, spending totalled €19m in Seguros Lagun Aro sales network over long periods of time and for 2012. As predicted, this spending into the Caja Laboral offices. The a significant number of members, turned out to be higher than the integration concluded on 2 January are funded through the creation revenue level for the year, leading 2012 and its aim is to apply a new of appropriate provisions to ensure to a deficit over the year of €5.3m. integrated bancassurance model the corresponding pensions. In any case, an accumulated balance to the management of financial of €37m has been maintained products, an unprecedented model At the end of 2012, the number of to tackle the next few years. in the Spanish market that is highly pensioners stood at 10,929, 595 common in other European countries. more than at the end of 2012, During the year, permanent with the total sum being paid solutions have been found for to these people rising to €135m, a total of 269 benefit society 8.8% up on the previous year. members, with permanent relocation (60) and early retirement (179) The merger between Caja These capitalisation benefits are the most common solutions. underwritten by an Asset Fund that Laboral and Ipar Kutxa has closed 2012 with €4.88bn, once created a local, co-operative the yields and adjustments to value SEGUROS LAGUN ARO banking project. recorded at the close of the year 2012 was marked by a drastic drop in have been applied. In relation to the number of vehicle registrations the previous year, the Asset Fund and the sale of apartments as a has increased by €344m, which result of the continuing economic is 7.6% in percentage terms. crisis. Another important aspect in this area was a general reduction in Despite the high level of volatility turnover in areas as important as in the financial markets in the the Car sector, principally due to a past, and the difficult economic decrease in the average premium, in context, the results obtained can turn a result of the lack of demand be considered very positive, to the and competition between companies. On the international stage, Caja extent that final profitability for the Laboral has a network of more year was 8.05% and the Solvency than 1,000 correspondent banks Despite this, Seguros Lagun Margin (7.19%) has been maintained Aro significantly improved its throughout the world for its overseas above the legal requirement of 4%. operations. In 2012 business results compared to previous years, obtaining pre-tax profit of related to overseas transactions The figure for benefits paid out on €32.4m. This is 106.7% up on 2011, accounted for €2.91bn. a pay-as-you-go basis, which cover which saw profit of €16.4m. short-term benefits, rose in 2012 LAGUN-ARO, EPSV to €67m, earmarked mainly for: Total turnover was €178.8m. Seguros Lagun Aro, S.A. ·Temporary sick leave, €30m Members of the Lagun-Aro benefit accounted for €117.4m of this (45% of the total). society are mainly members of total (down 7.8% compared to ·Employment support, €19m the co-operatives that make up 2011) and €61.4m corresponded (28% of the total). MONDRAGON. Lagun-Aro focuses its to Seguros Lagun Aro Vida S. A. activity on providing social welfare ·Healthcare, €13m cover for this group and their (20% of the total). The downturn in turnover at Seguros beneficiaries, with a scope similar to ·Other (assistance and family Lagun Aro S. A. was principally that of the social security system. benefits), €5m (7% of the total). due to a fall in the average Car premium. At Seguros Lagun Aro Vida Spending on Temporary sick leave fell As of 31 December 2012, this group S. A., which also recorded a lower in 2012 due to the downward trend of benefit society members stood turnover, it should be pointed out in absenteeism, which decreased 15

that Life Risk increased its turnover by 1.7%, in contrast to a decrease in this branch across the sector.

The increase in results this year is mainly due to a fall in the accident rate and the implementation of new internal efficiency measures within the company. The number of clients at the end of 2012 was 362,000.

The good results posted in 2012 demonstrate strong management at this Caja Laboral Group company and the success of a strategy that focuses on high service quality and the distribution of insurance through Caja Laboral. By the beginning of 2013, all of the staff from its direct sales network had been integrated as insurance sales specialists within the financial institution and in the mediation area, where they are implementing important new developments to strengthen and develop this area.

This activity reinforces the Seguros Lagun Aro commitment to retaining its leadership in the Basque Country and Navarre and to achieving profitable and sustained growth across the rest of Spain. It also reinforces the high solvency rates of both companies, an essential element for long-term sustainability. The Seguros Lagun Aro, S.A. Solvency Margin is €36.92m and at Seguros Lagun Aro Vida, S.A. this figure is €39.95m.

In turn, the Seguros Lagun Aro- Mirada Social Foundation continues to do important work in the community in the three areas in which it operates: promotion of sport in the community to improve health, actions to promote culture, specifically the promotion of the in the Basque and Navarre Autonomous Communities, and starting up initiatives in order to improve the quality of life of people who have been victims of traffic accidents. All this was possible due to the company contributing 3.5% of its profit to its Foundation.

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2012 saw economic growth of 3.2% · China: Fagor Ederlan and Cikautxo at a world level but with a very opened two new installations varied performance distribution. in the Corporation’s business In 2012, 19% of sales in the Emerging economies grew by 5.1% park in Kunshan. Batz opened a Industry Area were in products while advanced economies grew production plant in Chengdú and and services that did not exist by 1.3%, and this was not enough a second plant in Guangdong. five years ago. to address the unemployment Fagor Electrodomésticos launched situation and activate the economic a joint-venture with Robam to recovery that could offer a glimpse market De Dietrich brand domestic of an end to the economic crisis. appliances in the Chinese market.

In Spain, GDP fell by 1.4% and all · India: a new MONDRAGON production sectors, particularly those Corporate office was opened in linked to construction, once again Pune, shared with LKS Ingeniería struggled in a frankly complicated and Loramendi. Fagor Arrasate year in which the European recession supplied Ford India with a new has only worsened, particularly blanking line at its Chennai plant. in terms of employment. people exclusively dedicated to · USA: Ulma Packaging bought research who work at the fifteen a majority share in Harpack; steel TOTAL SALES: centres specialising in a variety of company URSSA was chosen as 2011 2012 technologies, at the University of € supplier for the new WTC in New € Mondragon and at the industrial 5.93 York, and Batz Energy won a €23m bn 5.81 co-operatives, plus the €160m bn order for the construction of a earmarked for R&D in 2012. solar thermal plant in Nevada. INTERNATIONAL SALES: Another important point is that 19% of sales in the Industry Area 2011 2012 · : Fagor Industrial and Kide € 3.97 € opened new sales offices in Brazil were in products and services that bn 4 did not exist five years ago. bn and FPK consolidated its industrial presence in this country with a 2011 saw the introduction of the INVESTMENT: significant investment plan. Orona IDeO-innovation city, 2012 2011 ·: Aurrenak established the first European research and € € 335 a new subsidiary in Mexico. innovation centre for sustainable and m 307 m self-sufficient urban mobility. This ·Colombia: LKS Ingeniería set up project is advancing in accordance in Colombia with a new office. with the established schedule, and in September 2013 the University In this context, the Industry Area ·Europe: ORONA continues in its of Mondragon will begin to teach of MONDRAGON posted turnover of aim to consolidate its presence in two new degrees in eco- €5.81bn. Its commitment to overseas Europe and purchased the French at the Orona Foundation. markets was backed by international group Ascensores Altlift and the sales of €4bn, 68.9% of total Norwegian company Elevator As. With regard to the development sales, and this partly compensated Maier also bought the Italian of new business in 2012, a for the fall in domestic sales. company Cromoplástica, Danobat particular highlight was the launch opened a new plant in Germany, of MONDGRAGON Eko, a business In terms of international expansion, while Soraluce invested €6.2m to platform in the Green Economy field it should be highlighted that expand its installations in Germany. that focuses on boosting seed projects the Corporation is continuing to that generate value for growth and set up abroad, with new plants Investment totalled €307m, the creation of employment across or production centres started up 8% down on the 2011 figure, as the Corporation and co-operatives. in China, India, the USA, Brazil, investment is adapted to demand. Mexico, Colombia and Europe, During its first phase,MONDRAGON Once again, MONDRAGON has taking the total number of overseas Eko has defined its strategic continued in its commitment production subsidiaries to 105. Of framework, focusing on the priority to innovation. This is clearly particular note in this field are: action areas of renewable energy, the demonstrated by the 2,096 management and treatment of waste The Netherlands 1

Luxembourg 1 1 Norway Belgium 2 5 Germany United Kingdom 4 8 4 USA 1 Russia 1 6 Ireland 2 15 China 2 Turkey 1 Portugal 5 Mexico 8 Thailand 1 1 2 Romania 1 Taiwan Colombia Morocco 2 3 2 Slovakia 5 Brazil 1 3 17 India 5 Vietnam 1 Australia 1 1 1

Production plants (105) Corporate of ces (9) and urban sustainability. In each area number of people working in the Finally, it should be mentioned that it is developing speci c proposals Industry Area in 2012 was 36,936, and in relation to social responsibility for the market through increasing 13,903 of these people were employed and concern over conserving our the value of existing capabilities at in factories and of ces overseas. environment, 60 co-operatives the Corporation and analysing the now have ISO-14000 certi cates viability of new activities or business. Last year €8.7m were earmarked covering environmental quality. for training, distributed across In the area of MONDRAGON Health, a variety of technical and socio- an important highlight was the business programmes. Of particular 1. CONSUMER GOODS launch of Fagor Healthcare, selling note was the Co-operative Training MONDRAGON’s Consumer Goods drug packaging equipment for given to 3,048 people and sector has been the worst hit by pharmacies, and Kiro Robotics, Training in Leadership and Team the economic crisis, particularly which has already installed its rst Work given to 422 managers. due to the poor performance of automatic compounding equipment the domestic market. It posted a In terms of health and safety at for drugs used to treat cancer. The turnover of €1.25bn, a contraction work, reducing the accident rate GSR-Televida TBU (Temporary of 6.5% on the previous year. Efforts continues to be the main target, Business Union) succeeded in made to deploy activity abroad led with the rate of accidents per 1,000 renewing its agreement with the to international sales accounting workers standing at 34.01 in 2012, Basque Government to provide a for 72.6% of total turnover. telecare service, offered to 28,000 a signi cant 3 points lower than inhabitants of the Basque Country. the previous year. In this eld, it The Fagor Electrodomésticos Group is also worth underlining that 33 ended 2012 with a turnover of In terms of the pro tability of the industrial co-operatives now have €1.17bn, 9% down on the previous Industrial Area, the Ebitda totalled the Workplace Risk Prevention year. Against a backdrop of general €469m, 7.8% of the Area’s total sales. Systems certi cate in accordance economic crisis, its market share with the OHSAS benchmark. Turning to employment, the average 19

The Netherlands 1

Luxembourg 1 1 Norway Belgium 2 5 Germany United Kingdom 4 8 Czech Republic 4 USA 1 Russia 1 6 Poland Ireland 2 15 China 2 Turkey 1 Portugal 5 Mexico 8 Thailand 1 1 2 Romania 1 Taiwan Colombia Morocco 2 3 2 Slovakia 5 Brazil MONDRAGON Corporation Italy now has 105 production 1 3 subsidiaries abroad. 17 France India 5 Vietnam 1 Australia 1 Chile 1 1

Production plants (105) Corporate of ces (9)

in White Goods in Spain increased growth in sales of small domestic Fagor Electrodomésticos Group by 0.7% and it holds its position appliances. It maintains its position currently has 13 production plants in as the 5th largest European in Poland with turnover of €62m. 5 countries: 5 in Spain, 4 in France, manufacturer in the sector, with 2 in China, 1 in Poland and 1 in market shares of 16.3% in Spain, In China and South-East Asia, the Morocco, in addition to numerous 14.2% in France and 7.2% in Poland. Group’s turnover has grown by 10% subsidiaries around the world. thanks to its alliance with Chinese Business in small domestic appliances company Robam as this has made In view of the dif cult environment (SDA and kitchenware) posted very it possible to actively introduce its in the property sector, which shows good results. Despite the 10.8% top range brand De Dietrich into this no signs of recovery, resulting in downturn in this market in Spain, area and expand into countries such the same situation in the furniture the co-operative increased its share as Singapore and Vietnam. The Fagor sector, in 2012 a strategic plan was by 11% and consolidated its position brand has been introduced into the formulated for restructuring and as a leader in pressure cookers with Russian market, and together with energising the furniture activity. 3% growth in turnover. As regards Brandt and De Dietrich, these brands The business activities of Coinma, Comfort, its performance was positive, closed the year with sales totalling Danona and Fagor Mueble were increasing international sales by €14m, representing 50% growth merged, leading to the creation of 10% and con rming its leadership compared to the previous year. FGM S. Coop., a company offering in DHW (Domestic Hot Water). comprehensive furniture solutions for In 2013 a new area of expansion all types of different environments As a result of the poor performance will be added following the recent such as the home, kitchen, hotels by the Spanish market, international opening of its Dubai subsidiary that and of ces. During 2012, strategic sales represented 76% of its will market the De Dietrich, Fagor and work continued on the design and turnover, consolidating its presence Brandt brands in the Middle East. development of new products and in strategic markets: in France, home collections (new sitting room total turnover was €449m with 12% and bedroom), kitchen (new designs) different families of disposable and office (new management model), products for hospitals. all of which were presented at the Valencia and Orgatec (Office, Cologne) In the Health sector, Eredu and international fairs. As a result of Oiarso continue to develop their these developments, and greater internationalisation strategy with commitment to internationalisation the BEXEN medical brand. This is by the new company, successful particularly true of Osatu, which projects materialised such as the has consolidated its catalogue by Ramada Tánger and Meliá Varadero finalising new defibrillator platforms hotels and Nivea head office. based on R800 equipment, so that it should finish the introduction In a difficult situation in terms of its business over the next of spending that has had clear few years with a catalogue full repercussions on the Spanish of these types of products. market during the last third of the year, has maintained its sales level although it did not 2. CAPITAL GOOds achieve its planned growth. The Capital Goods sector recorded €1.17bn in turnover, with significant A growing part of its turnover is growth of 4.5% compared to the accounted for by products other than previous year and international sales bicycles, such as helmets, triathlon accounting for 79.6% of the total. wetsuits, fabrics, etc., presenting an image of a project in development. In Automation and Control, Fagor Automation had a difficult year, with Dikar has continued on the path it a 2% drop in sales compared to the established in the previous year with previous year. An influential factor clear consolidation of its breech- in this result was the 20% fall in the loading weapon market and this, in Chinese and Brazilian markets due conjunction with the natural growth to stagnation in their fixed capital in the US muzzle-loading market, formation, although to a large degree has led to a 14% growth in sales. this was compensated for by growth in almost all other overseas markets, As a result, the new particularly North America and Korea. brand has begun to be viewed as a reference point in the European In brief, sales significantly dropped and American arms markets, in in three of the BRIC countries, a similar way to how the now contradicting projections made by consolidated CVA muzzleloader is experts at the start of the year. seen in the American market. However, Fagor Automation Eredu continues to maintain its did achieve the following strength in export markets, which milestones in 2012: · New features were incorporated: account for 65% of its sales. However, HSC, Fine Tuning, tele-diagnosis this strength has not been able · It consolidated the development in advanced control platforms. to prevent a significant drop in team for specific software for the Spanish contract market from milling machines at Ivrea (Italy); · It maintained its world affecting its sales, down by 10%. the first version was presented at technological leadership in absolute the fair with great success. linear encoders with installation in The robustness of its ENEA brand machines up to 42m in length. project, which has a significant · The first local applications international distribution network, team was created in Beijing. · It signed collaboration agreements provides a sense of optimism with with third parties for the regard to the next few years. · The TÜV certificate was obtained installation of Feedat, the Fagor for the AXD.SPD regulator family. digital protocol in their devices The main challenge at Oiarso with our feedback systems. is to create a solid range in the · It signed a feedback products distribution agreement in Japan. 21

In 2012, Mondragon Assembly In turn, the sales performance across the year that helped to consolidated its Solar Business of “Special Machines” has been improve the overall multi-location through the sale of complete lines positive because its customers export range offered to customers. around the world. Furthermore, the Mondragon Assembly machines to paralysis of Europe as a buyer, and their plants in other countries, such In Chip Removal Machine Tools, China as a provider, has opened the as China and Brazil. Therefore, as well DANOBATGROUP once again enjoyed door to countries that had previously as selling its machines in European a good year with high profitability. not been connected to this new form production plants, it also supplies Orders have exceeded invoicing so its of energy. Therefore, Mondragon to other plants around the world. portfolio increased once more, with Assembly has focused its efforts on orders and turnover figures also higher this business area to try and take The three Mondragon Assembly than those of the previous year. advantage of any opportunities production centres, located in Germany, France and Mexico, that may arise in these countries. As regards to the origin of orders, have shown positive trends Germany retains its top position, followed by China, the USA, the Car Business successfully ended United Kingdom and Brazil. 2012 with the implementation of the innovative Wave Line in VW In the field ofinnovation , it has South Africa, thereby becoming the once again been an intense year first company in the world to install with advanced technology product a robot-controlled, synchronized launches, such as the new family press line. It is also important to of boring machines, large vertical highlight that a servopress was lathes and laser cutting machinery. supplied to an OEM for the first time, Collaboration continued to intensify the manufacture of an innovative with benchmark customers on the stamping system with two transfer development of specialist solutions presses working in tandem, and for grinding energy generation the manufacture of the first two turbine components, testing hot stamping orders that provide train bogies or the manufacture Fagor Arrasate with its first projects of large composite parts. in a new technology with a very promising future. Work has continued In turn IK4-Ideko continues its on improving servo technology medium- to long-term research and developing product transfer to into technology for the control achieve improvements in work rate. and measuring of train wheels or These factors clearly indicate that the bushing of wind turbines, into Fagor Arrasate is currently a world- machines and machining processes renowned manufacturer in this sector. that improve the future sustainability of manufacturing processes and, The Iron and Steel business can be with MONDRAGON Health, into described as successful, winning equipment for manufacturing traditional and new types of client. parts for regenerative medicine. The first servoblanking order for steel and aluminium has been Once again, subsidiaries Soraluce- implemented, creating a key reference Bimatec (Germany), Danobat- point in the sector going forward. Overbeck (Germany) and Danobat- Rolling and processing products have Newall (United Kingdom) have continued to be strengthened and, performed well, of particular note in terms of sales, new momentum being the €6m investment in has been given to the sales strategy Soraluce’s Germany subsidiary to in China. At a product level, expand its installations, and the highlights include developments in Finally, it should be mentioned creation of a technology centre servoblankings, cyclic rollers and that the factory in China has for boring and milling activities. dies. Retrofitting activity has also once again set a new activity and Construction was also completed on significantly grown during the year. employment record and started up the new plant in Pune (India) where a project to increase the production Domestic appliance business machines for the Indian market capacity of Fagor Arrasate in made a qualitative leap forwards, are manufactured, and which will China. Similarly, it has also been achieving a greater world presence also provide technical assistance. a year of significant investment and improving its position with many in production for the future, DANOBATGROUP-Russia has manufacturers with whom it has particularly of note being investment been established and, in China, a not traditionally been associated. in a next generation boring mill joint-venture has been agreed to It has improved its position with for machining large structures. manufacture certain models for the customers such as Electrolux, railway sector in this country. BSH and Whirlpool, and visited In the sales area of Machinery for potential clients in South American Packaging, highlights include ULMA In Forming Machinery, investment countries, Turkey and China. Product Packaging winning good orders in has continued in the car and iron developments have been orientated Brazil, Mexico, Poland and Russia. and steel sectors and this helped around making improvements in Progress continues to be made in Fagor Arrasate to continue the the CNC bending machine field and focusing on areas within the food growth it has experienced in to modularising oscillating dies. sector and winning top level clients. recent years and once again set a Despite this, it has been a very new record for winning orders. 23

consolidation of international activity by the Machinery Division in strategic countries (Russia, South Africa, China, etc.). Strategic guidance has made it possible to form significant alliances with companies in the same production line and has helped to implement a competitive awareness process for the market and define its product innovation strategy.

In Forming and Assembly, following a year of winning large numbers of orders in 2012, in 2013 there will be greater uncertainty in the die sector.

Another aspect that should be underlined is the strengthening of the Batz Sistemas subsidiaries, with significant growth in China and Mexico and maintenance of their position in Igorre, bolstering the Energy business. There has also been significant growth inFPK , while MB Sistemas has won a good number of clients, heralding a good 2013.

In Casting and Tooling, following excellent results from Loramendi and Aurrenak in 2012, it is expected that 2013 will see good results in terms of winning clients, sales and profit.

In the field of Equipment and Construction of Cold Stores, KIDE continued with its process of international consolidation, difficult year. There was a significant As far as strategy and the particularly focusing on its Kunshan halt to investment, particularly in management model are concerned, plant (China) but also making the meat sector, an important area strategic reflection days were held significant progress in Portugal, of activity for ULMA Packaging. for the UPA, TF, FP and FE lines Russia and England, where it has and on Precinox activity to define Systematic work has started in begun to be seen as a benchmark product/market strategic positioning in the world of cold-storage units. the Bakery sector and although it and the main challenges that will has not won more clients in 2012, have to be addressed in the future. Similarly, industrial refrigeration it has increased ULMA’s activity activity is beginning to develop in the sector, culminating in an In Extrusion-blow moulding machinery considerable weight. The first results important order from one of the for the manufacture of thermoplastic have been achieved in the area of largest producers in the world containers, Urola has three constructing turnkey refrigeration for the beginning of 2013. businesses dedicated to packaging plants with the finalisation of an solutions and has had a positive end important project in Algeria. At an organisational level, it to the year despite the generally is worth highlighting the lean difficult economic environment. At Fagor Industrial, 2012 saw production project that has led to over 15% sales growth in America improvements in process automation, The positive results of the Plastic and Asia, although this was not quality and the productivity of Transformation Division should be enough to recover the 5% losses the engineering departments. highlighted following a significant in its main European market. More restructuring of business and the than any other market, it was Spain that slowed the company’s washing machines is being results that match those obtained growth, as it accounts for 40% of developed for emerging markets. from the theoretical calculations. sales and reduced by 12% in 2012. However, it has been decided that Another important project is the it would be practical to redesign At an international level, special start to a new manufacturing the panels with a view to improving mention should be made of the competitiveness improvement plan their durability and maintenance. more than 20% growth in markets at its Oñati, Mexico and Lucena as competitive as the USA and factories, with ambitious targets Several turnkey projects have South-East Asia and entry into in terms of cost and quality that been carried out, with the full markets such as Japan. will improve the positioning of its integration of structures, watering brands in the next few years. systems, climate accessories and At a product level, 2012 saw the automation of the installation in launch of the new generation of In ULMA Agrícola sales increased Central America. There has also ovens, representing important in overseas markets, particularly been an increase in the number of expansion possibilities, the in Central and North America, products sold in Asian countries. consolidation of the American while at the same time there was a cooking range and improvements to significant fall in domestic markets. In Conveyor Components, 2012 the positioning of all its refrigeration was the year in which the changes ranges. Similarly, expansion has Within the context of the Eclipse introduced through the Management started at the Mexican plant and project, the field tests run at by Processes plan began to a new range of low revolution the Neiker greenhouses in Derio produce results at ULMA Conveyor (Bizkaia), have given positive 25

Components. Work continued It is also worth highlighting the rate at which it is winning on strengthening international the sale and implementation clients ensures a minimum level sales networks and important of the first installations in the of sales from 2012 to 2016. approvals were obtained in key international airport sector, where countries. Work also continued UHS offers high value solutions Fagor Ederlan closed the year on redesigning the performance for baggage handling systems. by announcing two new future of its high demand products. projects: the new moulding line In the domestic field, UHS at Fagor Ederlan Tafalla and In terms of winning clients, 2012 progresses with the development the new aluminium steering was a good year; 2011 trends and consolidation of a new fully knuckle plant in China, Fagor were maintained, with increases customer-orientated organisational Ederlan Autoparts Kunshan. in the domestic market, rising to structure. This tool is based on a €11.6m, and very uneven behaviour series of business lines and translates Starting up the new moulding line at in international markets. the needs of the customer into Fagor Ederlan Tafalla was designed internal requirements applicable to consolidate the co-operative’s Finally, ULMA Handling Systems to every stage of a project. business project and position the (UHS) continues its expansion and Tafalla plant as one of the most growth into different international technologically advanced production markets where it offers comprehensive 3. INDUSTRIAL COMPONENTs plants in its sector in Europe. Handling Systems solutions The Industrial Components sector International growth was capable of responding to the most posted a turnover of €2.17bn, strengthened by the start-up of the demanding needs in the market. a downturn of 1.5% on the group’s new plant in China, Fagor previous year. International sales Ederlan Autoparts Kunshan, and its accounted for 72.1% of the total. opening in September was a milestone In the electric car field, work in establishing Ederlan’s full range continued on projects focusing on of products in the Asian market. the Range Extender and “Rolling Together these projects required Platform”, and the training and investment of over €47m, the preparation of development engineers most significant investment made increased through Mondragon in 2012 in terms of international Automation’s technology centres. growth and technological progress. In Automotive Components, Also of particular note is the progress although the global trend was in production lines for the automotive positive, a significant downturn sector, such as aluminium steering was seen in Western Europe, the knuckles, and the launch of 3 new Corporation’s main market. Production projects for premium manufacturers in contracted by 10% and there was a the sector, earning the co-operative 2% reduction in activity, improving a 30% market share in Europe. the reference level through better positioning of models and a growing The Powertrain area consolidated presence in other markets. growth in Fagor Ederlan Slovensko activity with a 15% leap forwards International expansion continues in production capacity and long- its positive evolution, with the term plans for continuous growth. opening of 4 new plants to reach a total number of 21 production Finally, mention should be made subsidiaries around the world. of Fagor Ederlan’s commitment to pro-actively generating new activities The Fagor Ederlan Group ended related to the water business through 2012 with sales of €648m, an 8% co-operation initiatives, such as drop compared to the 2011 figure. those already launched with Fagor International sales accounted Arrasate and Fagor Edergarden, and for 73% of its turnover and others that will be developed at the co-operative over the next few years. Mapsa, after a series of extremely it will group together the company’s and improved their position in difficult years and having stabilised activities in the areas of Innovation the main markets in the sector. in 2011, continues to consolidate and Technology Development, its position with significant making a powerful start with the 2012 was also notable for the slower improvements in its results. employment of 20 researchers. performance of businesses whose It continues to grow, particularly by activity focuses on the Iberian winning new clients who bring greater The globalisation process Peninsula, especially those related to added value and diversification to has seen significant progress the housing and construction markets. its portfolio. Expectations for 2013 with two installation projects Similarly, business related to are for it to continue in this trend in Romania and Mexico that renewable energy has also found it of growth and improved results. should materialise shortly. difficult to grow given the slowdown Ecenarro closed the year with a This year FPK has stood out for in this sector at a national and record sales figure close to €14m. having won a significant number of international level. This has led to Furthermore, it continues to reduce orders and this will help it increase the completion of the EHE project, its volume in standard parts and its turnover over the next few which focuses on microgeneration. grow in products with greater years. It has also worked intensely It has also been a year of significant added value. Investment aims to with the plants in Germany and progress in several business areas. improve its top level stamping Brazil that develop its products Both Ceramat gas burners and processes and it has redefined the to create a new entity that will business related to plastic injection launch process for new products coordinate sales management have improved their positions, in accordance with the demand and technology development. the latter making a place for for new products by customers. Batz Sistemas has continued in itself in the automotive sector. In the next strategic cycle, a strong its international development and In turn, there was also progress increase in sales is expected that has placed special emphasis on in electronic systems solutions for will consolidate Ecenarro in the the Chinese market, where two different automotive applications, automotive market as a benchmark new installation projects have such as electric steering, for the industrialisation of special materialised. The performance of recharging stations, etc. parts made by cold stamping. Solar Thermal Energy business was positive across the year with the Finally, the main businesses in the Maier’s year focused on boosting its implementation of several projects. Division have continued to strengthen key order book, and it established a their internationalisation strategy, healthy investment process that will Co-operation between the components progressively establishing positions continue over the next few years to business and FPK has continued in those markets that, in the near significantly increase its turnover. with the creation of a new entity that will consolidate business in future, will dominate the majority of MTC designed its 3rd Technological Light Weight Technologies. consumption and the production of Plan, which includes advances in devices that use their components. decoration and new looks to achieve In Domestic Appliance Components, In many cases this will be achieved a strengthened profile as one of the 2012 sales figures followed predictions through strategic customers and also leading companies in the sector. and were slightly lower than those by developing these new markets. of the previous year. The domestic Current industrial positioning Its internationalisation strategy has appliance sector has contracted, functions as a vital lever to meet this led to the purchase of a company in particularly in Europe, and growth has challenge and will therefore continue Italy and the expansion of new plants focused on countries that continue to be developed in the next few years. in the Czech Republic and India. to maintain a sustained rate of development in spite of the economic In Flange Products and Pipe Cikautxo has had an extremely crisis. As a result, the Division’s Fittings for oil-gas processing, positive year with 8% growth growth was located in these markets. petrochemical plants and energy in business due to its growing generation, ULMA Piping had a good globalisation process and range of Therefore, 2012 can be considered year considering the situation in the innovative solutions for both products to have been satisfactory, as the market, with turnover of €123m, and industrialisation processes. Components Division has maintained an increase on the figure for the its important international position. previous year. International sales The Cikatek Tecnology Centre This is particularly true of its leading accounted for 96.5% of total sales. project was also created this year, and brands, which have maintained 27

this alone represents a competitive advantage in the sector.

In turn, Hertell gave new momentum to its strategy of opening overseas markets, with over 70% international sales and an active presence in European Union countries such as Germany, Ireland and Slovenia, while also creating a distribution network in other countries outside Europe, such as Egypt and China, among others.

From a future development perspective, Hertell faces the challenge of developing a more complete range for the systems that accompany vacuum pumps fitted in tankers. These systems are mainly used in agriculture and cleaning, and Hertell could complete the assembly kits required by manufacturers of this type of equipment for use with the pump. Acquired knowledge and its capacity for design could lead it to dominate these applications segments and increase the added value of its range.

In Conveyor Components, 2012 was the year in which the changes 2012 focused on the definitive Penetration into sectors with greater introduced through the Management consolidation of the EPC Division added value, by taking advantage by Processes plan began to lead (Projects) to deal directly with of technological knowledge and to results at ULMA Conveyor engineering companies who already the service capacity developed Components. Work continued on have a significant share of annual in recent years, is a magnificent strengthening international sales sales of close to 20%, as well as opportunity. The automotive sector, networks and important approvals complementing its production with its high demand for quality and were obtained in key countries. In range with the start-up of Ulma specifications, is a good example of terms of products, work continued Forging, a new foundry future potential for the co-operative. on restructuring the performance now integrated into its activity that of its high demand products. focuses on special materials, small In the field of transformers, for the batches and flexible production. second year running Alkargo has 4. CONSTRUCTION Similarly, in 2012 the company began suffered due to a lack of investment The crisis continues to hit this sector to make a strong entry into the in the Spanish electric sector. A heavy hard, especially those businesses more specialist pipe fittings world, fall in sales could not be offset by whose operations are confined to strictly separate from flanges. activity in international markets. the Spanish market. As a whole, In copper and aluminium Electric The completion of its new plant, MONDRAGON’s businesses in the Conductors, Ederfil-Becker managed which can manufacture 60 MVA construction sector posted a turnover to meet its sales predictions for the and 145 KV transformers, places of €993m, with international sales year, although in the second half it in a better position for the continuing their upward trend and of the year it was affected by a future. Special mention should be accounting for 50.1% of turnover. reduction in activity by automotive made of its new testing laboratory, The national and international components manufacturers. following investment of over €6m. It is one of the best in Europe and economic crisis continues to have a strong impact on the different sectors, and the construction sector in particular, but despite this ORONA has had a wonderful year, obtaining similar results to those of the previous year both in terms of sales and profit. Specifically, sales in the Vertical Transport Division, comprised by ORONA, amounted to €589m in 2012, with profits totalling €83m.

In terms of employment, the year ended with a workforce of 4,090 professionals who are increasingly international and service-focused. In short, the Division has once again been able to handle an extremely complicated situation and can look to the future with optimism and the desire to continue to improve its competitive position day by day, compete in this difficult long- distance race and strengthen the presence of ORONA around the world.

ORONA has once again seen growth in both its international sales volume and in sales from Services, and this has compensated for the significant weakening of conditions in the domestic market resulting from the serious decline in the construction sector, the high level of unemployment and a sharp fall in consumption. Anticipation, thoroughness, efficiency in every operation and lots of effort were key to counteracting the adverse conditions of a market in continuous recession. at a good rate and will open in the city will work interdependently. The spring of 2014 to coincide with driving force behind technological Difficulties are also opportunities, and the 50th anniversary of Orona. activity at Orona is linked to Orona ORONA understood how to adapt and eic (Elevator Innovation Centre), evolve from its local, industrial origins This innovation ecosystem will become the University of Mondragon and to create a service-based international a reference point for research and IK4-Ikerlan, who will be joined profile with industrial activity that is innovation in Europe, incorporating in this new centre by innovative highly competitive in a multinational, business, teaching and research companies that will be involved multi-language environment. Orona activity in the same space. This will in expanding the acquired three new companies in bring together talent and innovative Science and Technology Park. 2012, two in France and one in projects that are likely to become Norway, with a view to consolidating patents representing innovation and The project is open to all and its presence in Europe yet further. improvements in urban mobility, needs the support of many to accessibility and energy management give an outstanding finish to this In the field of innovation, and as in the vertical transport sector. innovation city that represents a an unfailing commitment to the competitive advantage today and future, the Orona IDeO-innovation The main participants in innovation a legacy for future generations. city project continues to advance activity at Orona IDeO-innovation 29

These projects, and other highly España S. A., a company specialising demanding installations from a in the design of Portainer® and technical, professional and service Transtainer® port cranes. perspective, clearly demonstrate that ORONA is a benchmark in vertical In Prefabricated Elements for transport systems for premium Construction, ULMA Architectural projects, always working to the Solutions achieved 82% of sales highest standards and offering with regard to the 2012 Management comprehensive customer service. Plan, not only due to the dramatic drop in activity in the construction In Industrialised Systems for sector in the domestic market, but Construction, Ulma Construction’s also due to a fall in European Union turnover in 2012 amounted to €313m, countries such as Italy, Ireland, a decrease on the figure from the Cyprus and a slowdown in France. As a previous year despite the growth result, results were negative, despite in international sales, which now the various forceful adjustment account for 78% of its turnover. decisions adopted during the year.

In Metal Constructions, URSSA Within the framework of the had a difficult year due to a fall Strategic Plan, the following in demand resulting from the activities materialised in 2012: stagnation of the world economy. · The whole indirect structure Stand-out projects last year were has been reorganised, as follows: orientating international sales activity around 10 people. · Industrial construction: furnace support for the Kogeban Biomass · The Brazil subsidiary was Generation Plant belonging to Nestlé reorganised, as were sales zones (France), 2 furnace buildings for at the subsidiary in France. incineration plants in Oxfordshire and Suffolk, in England. · Various Marketing Plans were created with distributors · Urban construction: “Building in Chile and Italy. Zero” in ORONA, Galarreta; the refurbishment of the East Campus · The new SPC Business Line service at the University of Jussieu in ; model was implemented, and the the roof structure of Nice Stadium, process changed from working the “D’Honneur-Beaublanc” Stadium to orders to a combined system in Limoges and the “Arena da in which stock is produced for The Vertical Transport Division Amazônia” Stadium in Manaos. warehouses in target markets. continues to position itself as a · Progress was made on leader in accessibility and urban · Bridges: 1 bowstring bridge in developing the “Hydraulic mobility solutions at a national and Lacourt Saint-Pierre and 3 bridges for Calculation” competitive tool. international level. It is important to LGV in Tours-Bordeaux (France); 1 bridge in Escales-Engordany (Andorra); highlight installations made in the · Construction activity 1 bridge over the River Ter in Girona metro, Prado Museum in was reoriented towards the and 2 viaducts in Fornells, Girona. , Tablero Shopping Centre in Refurbishment segment and a specific the Canary Islands, Brussels metro · Capital goods: 2 Portainer® port Marketing Plan was created. and Flanders Museum in Belgium, cranes for Sines (Portugal), 1 Michelin Stadium in Clermont Etorki, a company in the timber Portainer® port crane for Antwerp Ferrand in France, several hospitals industry providing integrated forest (Belgium), 5 Transtainer® port cranes in Ireland, EICC Conference Centre services, has maintained a significant for Tenerife and an anti-avalanche in the United Kingdom, Ikea in level of growth in 2012 compared tubular structure for Reine (Norway). Holland, and the University of to the previous year (14%), backed Oslo in Norway, among others. Similarly, in 2012 URSSA completed mainly by export sales and the the process of purchasing Paceco® consolidation of important sectors of its activity, such as the euro-pallet. In 2012, given the weakness of the The environment envisaged in LKS Ingeniería achieved 91% of construction sector, commercial focus the latest Business Plans has only sales compared to 2011, having has been on the different subsectors worsened. The macroeconomic been affected by the collapse in of industrial packing, above all situation is tremendously the construction market and public those aimed at the export market. complicated, with no signs of works in the domestic market, recovery in the short- to medium- accounting for a significant drop It is worth highlighting the term. Local markets, in which many in profit compared to the previous strengthening of its own forestry of the Division’s businesses have year. Outstanding projects and reserves, which gives the company been operating, are at historic lows, milestones include site management a higher level of autonomy in almost on the verge of disappearing. and technical assistance to expand terms of raw material supply. Public spending and investment the Buesa Arena in Vitoria-Gasteiz, have practically disappeared. resulting in its reopening, for the Lana, dedicated to the manufacture Provincial Council of Álava; an of timber products for formwork and The signs could not be clearer: either agreement with Grupo Fotones to the design, calculation and assembly turn to new markets or harsh years promote photovoltaic projects in of plywood structures, managed lie ahead. This is nothing new; it was Chile, and selection of the company, to increase its turnover by 22% predicted several years ago. However, following an international public compared to 2011, in spite of the doubts have always remained over tender, to provide consultation continuing decline in the construction whether these predictions would services for the full eco-restoration of sector in the Iberian Peninsula prove to be true or not, and now the River Cooum in Chennai (India) and the significant slowdown in they have been confirmed. for Tamil Nadu Urban Infrastructure activity in the rest of Europe. Financial Services Limited. But, although the environment Similarly to last year, this has all has not helped, the efforts made For Abantail it has been a year of been possible thanks to the increase in terms of innovation and clear recovery after a difficult 2011. It in the company’s sales in Central internationalisation have had has been able to diversify customers and Eastern Europe through its significant results. It is a clear and start new and interesting business subsidiary in the Czech Republic, policy, initiated several years relationships. This led to 20% sales activity in North Africa, the ago, and which is now bearing growth in sales, although it ended incorporation of new products into fruit. Therefore, however much the year with only slightly better its range and the progress made in its they have been affected by the results than those of the previous plywood structures business, Elur. economic situation, most of the year. Outstanding projects include businesses have remained in profit. This was combined with internal the technical product tool for PET compressors for ABC Compressors measures taken to make structural Indeed, activity by the Division has S.A., the completion of its new adjustments, contain spending opened up new countries with services Metal Point product in the technical- and increase internal efficiency. now offered in China, India, Colombia, business tool for Mecalux and the Chile, Australia, Algeria, Morocco, Coinalde, the wire and nails 3D Web Editor for redeveloping etc. These markets have been reached manufacturer, continues in its branches of Caja Laboral. in recent years with a constant flow commitment to internationalisation. of innovations that add value. In 2004 it built a production plant Ondoan has also been immersed in a very difficult market but has in Poland, and by 2012 67% of sales More specifically,LKS Consultoría found the flexibility to respond were outside the Iberian Peninsula. posted sales at 100% of the to increasingly more complex 2011 level. However, although it Future efforts will be made in two requirements from its customers. maintained excellent profitability, directions: the search for new niche Supply is much higher than demand, it did not achieve the same level of markets, and the diversification in response to the disappearance of profit as the previous year. Significant of countries and sectors. This will the domestic market, and this means projects included the Biological ensure that Coinalde continues to that there is a fierce price war. In Diagnosis Network BDN (laboratories) be a reference point in the European spite of this, in 2012 sales were Management Plan for Osakidetza, the at 96% compared to the previous nail manufacturing sector. design, development and maintenance year, with business results at 63% of its ERP, the monitoring and of 2011. Some of its key projects in evolution of ICT services for Orona 5. BUSINESS SERVICES 2012 included climate control, PCI and the provision of legal consultancy and the installation of fluids and The Business Services sector posted services to its parent co-operatives compressed air networks at Mercedes a turnover of €239m, a downturn to support them in the management production warehouses, technical of 5% on the previous year. and control of subsidiaries. 31

service assistance for reviewing automation and control of the waste projects won, making a spectacular local action plans by Agenda 21 for water purification plant in Mexico recovery from a difficult 2011. Barakaldo, Arrankudiaga, Arrigorriaga, City for Acciona, the supply of a Etxebarri, Galdakao, Orozko, Ugao- turnkey sheet chroming line in Brazil As it is a company subject to the Miraballes, Urduña-Orduna, Zaratamo for Areclor Mittal and the automation ups and downs of the construction and Zeberio for Udaltalde Nerbioi of the container terminal at the port sector, mcctelecom has been hit hard Ibaizabal, and a comprehensive of Tenerife for OHL, which involved by the fall in the market but still maintenance service for the Gran a significant effort in terms of managed to take part in interesting Plaza Dos Shopping Centre in Madrid. organising the project and workforce, projects such as the European project which was not straightforward to for solving the traceability of waste Mondragon Systems has been manage. Sales amounted to 96% from electric and electronic devices heavily involved in projects around of the 2011 figure, with positive through RFID technology for the the world. Examples include the results and a very high number of Ecolec Integrated Management

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System, the consolidation of full satisfaction, of the English datacentre, contingency and training project for all staff at EITB networking for Cikautxo and Group, running throughout 2012; advanced ICT infrastructures, voice a new two-year English training and data communication, IP CCTV, contract as worldwide providers for and a tannoy and video wall for the IBM, which will run until 2015; and Extresol 3 solar thermal power plant. activity on the contract won at the Despite this, sales were at 89% of the end of 2011 to translate between figure for the previous year with more Spanish and the 23 official languages positive results than those for 2011. of the European Parliament.

Despite the difficult situation in Finally, GSR has continued in its the world of Educational Services, consolidation as a co-operative in the Education Division of Alecop the Residential Care Services sector. increased sales by 5.4% compared The company will celebrate its to the previous year, with overseas 10-year anniversary in 2013 with markets (France) and growth in a successful business operation, Services and Management at the establishing a management model VT Centre in Kenitra (Morocco) in an unstructured sector. It has forming the basis for this growth. responded to an existing demand in the market and society, creating MONDRAGON Education Services (a co-operative jobs in our community, company owned in conjunction with and employing 400 people by the the University of Mondragon) made end of 2012. Its residences are significant progress in establishing located in the Basque Country and agreements to position itself as La Rioja, and important projects part of the Higher Education Centre have included management of network in Mexico and Chile, and the Victoria Enea Residence for contracts will definitely be signed to the elderly in San Sebastian and this effect in 2013. The Pan-American winning the CAV Tele-care Service University of Colombia, in which MSE (27,000 users) in UTE with Televida. has a minority shareholding, exceeded In comparison with 2011, sales €10m of sales with strong growth. reached 110% and profit 101%.

A management agreement was The merger of MCCGRAPHICS obtained for VT centres in Saudi businesses is a strategic step on Arabia, and this accounted for a the path to transforming its offset significant use of resources and printing activity into a company capacity in the second half of the that offers every form of graphic year. Business services, rather production (offset, digital, web, than activity as a provider of etc.) in addition to providing training resources, now require the multi-channel marketing services. greater part of these resources. The best indicator of the need Mondragon Lingua had an excellent and scope of this transformation year, making significant progress is the value that the company in consolidating its traditional aims to obtain from non- centres and looking for new ways offset printing business, set to add value (a commitment to at 25% of total business. innovation), also opening a sales office in Washington. In 2012 sales rose to 106% of their 2011 level and profits were at 77% of the figure achieved in 2011 due to the efforts made in terms of growth.

The year saw the successful implementation, with the client’s

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Eroski is committed to reducing prices and establishing a new concept in shopping centres.

This Area is made up of the Eroski Group, whose core activity is retail trading, under the parent company Eroski S. Coop., and Erkop, a second-degree co-operative consisting of five co-operatives in the food and agriculture sector, together with their subsidiaries.

The economic situation and its huge impact on consumer habits once again affected Eroski in 2012, and work focused on being close to shoppers in order to make their lives easier and help them save, trying to alleviate the containment in spending and the trend towards purchasing products with less added value.

For this reason, Eroski once again channelled its efforts into optimizing the value offered to customers, improving the price of products and offering new promotions to help customers make savings. Therefore, one of Eroski’s main objectives with shoppers). They were popular teams. During 2012, highlights in 2012 was to reduce prices. with Eroski workers who awarded included progress in the automation To achieve this, it invested more them 8 points out of 10. As a result, of the Zaragoza and Elorrio than €107m to generate offers and a pilot test will be run in 10 Eroski Logistical Platforms and, in the promotions on all types of products. stores in the second quarter of 2013. shopping area, as a continuation of the new hypermarket launched Looking after the health and well- In 2012 net investment was in Zarauz (Gipuzkoa) in 2011, being of shoppers is another of €9.5m and it was mainly aimed at 2012 saw the development of a Eroski’s core concerns, and therefore renovation, the introduction of new new concept of supermarket that last year it continued in its efforts to store formats and improving logistics. was unveiled at the beginning of provide healthier products. In 2012 Gross investment totalled €77m. 2013 in (Navarre). Eroski completed the development of the first prototypes in the 7 Range Innovation continues to be a In the field ofenvironmental (tasty, healthy and traditional pre- constant theme at Eroski, present development, the Zero Emissions prepared food that is easy, quick and in all its activities, from supply store opened in Oñati (Gipuzkoa) fun to cook and involves interaction depots to stores, products and work in December 2012, representing the culmination of a project first started in 2008. This is an important innovation for Eroski, but also for the sector as a whole, because, for the first time, a store has been created that has the potential to reduce electricity consumption by 60%. Eroski’s interest in innovating to create more eco-efficient stores is also inspired by the fact that it generates an annual electricity bill of over €100m, 90% of which is due to electricity consumption in its network of stores.

The Oñati store is an important milestone on the path towards the ultimate objective: creating a self- sufficient store that is not powered by electricity from the national grid. Although this already exists in private residences, it has not been achieved in construction for retailers due to the complexity of generating the amount of cooling required by a supermarket. The proposal involves combining the eco-efficiency measures in the Oñati store with the implementation of new Trigeneration technology that generates combined cooling, heat and power by burning biomass fuels. This project will run until the end of 2016 and to make the solution a reality Eroski is leading a consortium composed of CENER (Pamplona Technology Centre) and three companies specialising in trigeneration technology (Apina, Rank and Girasolar). It also has the direct support of the European Union through the LIFE+ programme.

Within the context of its collaboration with the community, it is also important to highlight its support for regional economies. In 2012 Eroski continued to work in favour of local products. To do this, agreements were reached with governments, co-operatives, designations of origin and other institutions. Events were also organised to promote these local products and regional meetings set up to analyse the situation in the different sectors, Eroski’s local management policy and ways to generate opportunities for all involved. 37

Overall, the Retail Area posted gross difference between full and part- of net sales, demonstrating the sales totalling €7.09bn in 2012, time employment, the total number robustness of its retail activity. which was a fall of 11.8% compared of workers is far higher, around to the previous year, mainly due 46,000 people. The reduction in jobs Among other noteworthy aspects, to the sale of shopping centres in compared to the previous year is the one highlight is the fact that southern France. Based on the same result of the sale of shopping centres cash flow results for all activities floor space, food sales saw a slight in southern France and a downturn exceeded predictions. Furthermore, decrease of 2.5% (one of the best in activity in the Spanish market. worker-members of the now defunct in the sector), demonstrating the Multifood were all permanently weakness of Non Food areas in the In terms of profitability, the relocated, and the corporate market as a whole. Employment recurring Ebitda of the Retail structure of the Unekel co-operative amounted to an average of 39,839 Area, consisting of the Eroski was successfully reorganised. jobs during the year, although it Group and the co-operatives in the should be stressed that, due to the Erkop collective, was €271m, 4.2% M4FUTURE CORPORATE in turn generate employment in new These processes will be backed by INNOVATION MODEL strategic sectors for the Corporation. an integrated corporate system of Innovation, Development During 2012, within the framework It will initially be applied to and Knowledge, in which co- of the Science and Technology four areas that are strategic to operatives, research agents, Business Plan, work continued the Corporation as a whole: universities, corporate of ces, on de ning and developing the technology parks, the Corporate · Start-up of inter-divisional projects. Corporate Innovation Model, known Centre and the Development as M4FUTURE. It was designed with Centre will play a leading role. the collaboration of IK4-Ideko, IK4- · Launch of integrated projects. Ikerlan, Isea, LKS, MGEP and MIK. · Development of business activity The new model provides MONDRAGON of value in the Health Sector. with a mechanism capable of aligning · Development of business activity of business efforts in R&D&i to drive new value in the Sustainable Energy sector. development, knowledge and activities (the triangle of knowledge) which 39

M4FUTURE is an innovation model capable of aligning the business efforts of MONDRAGON in R&D&i.

R&D&i FIGURES

Business Higher Education (2011-2012 academic year) Industry Area Co-operatives +80 Faculties (University Technical College, Business Studies, Humanities and Education 4 Workers (average number of jobs) 36,963 Science, Culinary Science)

Turnover 5.81bn Degrees 12 University Master’s Degrees Total R&D costs €160m 10 Individual quali cations 17 % of total R&D costs over total 2.76% sales Students enrolled 3,674 % of total R&D costs over value added 9.02% Total number of patent families in force at year-end 564 % of new products/services not existing 5 years ago 19%

Research and technology Technology centres 3 R&D business units 12 Full-time researchers 2,096

Otros MONDRAGON Science and Technology Plan: 5 strategic lines of action 91 European projects presented Involvement in the main international forums SIS - Strategic Information Service: 461 users and over 1400 news articles ELKARBIDE social network for collaborative entrepreneurship: 270 users BAC – Business Acceleration Center. Centre for inter-divisional entrepreneurship TECHNOLOGY CENTRES AND BUSINESS R&D UNITS Aotek, dedicated to automation and optics, has the goal of achieving a level of excellence in the technologies integrated in the products developed and manufactured by Fagor Automation: numerical control, drives, motors and readout systems, and position feedback systems.

In 2012 Aotec participated, among others, in collaborative research projects such as Power-OM, a European project belonging to the 7th Framework Programme that aims to achieve optimization through energy consumption, reliability, operation and machine-tool maintenance; IMPELER, an integrated CDTI (Centre for Industrial Technological Development) project to increase the functionality of large machine-tools; FORE, a project in the INNPACTO programme that is trying to record and read grid patterns on metal substrates; PROFUTURE, PROFUTURE II and INPRORET projects, as part of the ETORTEK programme and in collaboration with CIC MARGUNE, for research into new, more precise, faster and more energy-efficient machining processes, and the development of non-conventional, portable, precision machine tools, which adapt to the shape of the part to be machined; the ECOFAB and IMAGHINE projects on rational energy consumption in its lines of activity for advanced will complete the product portfolio and the incorporation of intelligent components, microgeneration, of some of these companies and modules into machine-tools, both cryogenics and industrial cooling, can will also tackle new sectors with part of the ETORGAI programme, and be applied to the development and a high technology content. the “Reliable and scalable embedded optimization of traditional products modular systems that eliminate produced by these businesses, and At an autonomous community dependency on hardware platforms the creation of new devices. level, CS, together with Orkli and and operating systems” project, the Components Division, heads an part of the SAIOTEK programme. In 2012 three projects should be Etorgai project that aims to develop highlighted as an example of its products that use biomass as fuel: CS Centro Stirling is the business activity at a local, autonomous heaters, boilers and microgeneration R&D&i unit at the service of community and international level. systems that will create clean energy businesses in the Components for homes. Giroa and Tifell are Division. It specialises in the At a local level, CS coordinates responsible for the heaters, boilers and design, calculation, simulation and a BAC that, together with Fagor installation, while Tekniker-IK4 and manufacture of component prototypes Electrónica, Kide and Fagor Ikerlan-IK4 supply the knowledge and systems related to the rational Ederlan, tries to establish a model necessary to fulfil these aims. and sustainable use of energy in for the creation of new activity the home. The technologies used that uses thermal power, and The centre works on many projects at related products. This technology an international level, of particular 41

technologies related to the production ETIC opened this showroom in May and assembly of components for 2012 and it includes the following the automotive sector, whose main zones organised by demo function: objective is to meet the technological innovation requirements of Fagor · Home: applications for Ederlan Taldea and its user-partners. monitoring health, home automation, interactive TV and the This year saw its 2009-2012 management of diets and food. Technology Plan draw to a close, a plan that has led to significant · SmartCities: demos of smart progress in terms of Edertek’s lighting, connected cars and capacity to provide innovative and applications for mobility and hiking. competitive solutions to the design · Digital Signage: for use in tourism, and validation of components, the restaurants, hotels, shopping development of new materials and centres and public places. the supply of new industrial models. The showroom’s slogan is “The Two important lines of organisational New Everyday” to underline the improvements were initiated fact that this is a future that during the year: a review of the has already arrived, as have Technological Surveillance system, these new ways of interacting with a greater use of resources and with an increasingly intelligent a special focus on technological and interactive environment. products, and the development of a Panel of Collaborators to match the In accordance with technological main areas of technological need evolution and the development of new to the R&D activity of different trends, ETIC will focus its knowledge, agents, thereby achieving greater expertise, developments and solutions efficiency in the collaboration. on the following technological areas: Smart Systems, Mobility, Cloud It should also be highlighted that Computing, the Internet of Things, the company developed extensive the Development of Apps for Tablets activity in the area of Virtual and Smart Phones, and Smart Cities. Industrialisation as a result of restructuring operational plants to During 2012, ETIC decided to adopt lean manufacturing models and focus development on Smart its operational excellence strategy. Cities. It also changed its name to the ETIC-Innovation Centre. note being participation in the ISEC ETIC. In the 4 years since its creation, international congress in Dubrovnik it has developed enough projects Fagor Hometek is the business R&D&i and leadership of Effiheat, a project to prove its expertise, knowledge unit of the Fagor Electrodomésticos that has built a heat pump with a and capacity. To highlight the Group. It was originally set up in highly innovative Stirling system results of the developments and 2005 as an innovation unit linked for use with geothermal technology projects created at ETIC over the to the Spanish strategic unit, at the and that aims to increase the past two years, a showroom has same time as its parent company was efficiency of traditional heat pumps. been set up that includes various going through the transformation demonstrations. The demos show the process to become a European Turnover is 40% higher than the potential of multiple technologies group. Therefore Fagor Hometek also figure for 2011 and CS’s activity and of the development and know- became a unit that was international related to the development of how acquired by researchers at ETIC. in nature. Its headquarters are in products and technologies for its This knowledge covers a variety of Mondragón (Gipuzkoa) and it has businesses is being consolidated as areas, from the development of smart people and facilities distributed an integral part of the resources systems networks that are monitored across the group’s different locations that, dependent on R&D managers, and managed from remote nodes to (Mondragón in Spain; Lyon, are earmarked for R&D. sophisticated natural interaction Orléans and La Roche sur Yon in systems controlled by movement, France, and Wroclaw in Poland). Edertek is a technology centre multi-touch and voice commands. specialising in manufacturing Among its activities the following development of R&D plans and in industrial production projects related areas stand out: managing the accordance with its own COMODE to its 8 research lines: Strategic Fagor Electrodomésticos Group’s collaboration model, in 2012 it Innovation, Production Management, Innovation Plan and driving it continued to collaborate with three Mechanical Design, Smart forwards; promoting and activating of its strategic clients. It established Software, Manufacturing Processes, research in areas of strategic interest; its first plan for various technological Dynamics and Control, Checks and coordinating and providing advice developments, concluding the R&D&i Measuring, and Microtechnology and on the management of the Group’s cycle for high impact projects that Ultraprecision. IK4-Ideko is a member innovation projects (equivalent to follow its EXPLOIT work method. of the IK4 Technological Alliance. the Group’s Project Management Office); and coordinating the Its strong position in Manufacturing IK4-Ikerlan, the Corporation’s Group’s innovation network. Technologies at an international flagship centre in the field of level is backed by its presence at research, posted an overall turnover With regard to significant projects the CIRP (International Academy for of €20.6m in 2012, of which €6m that have been guaranteed and Production Engineering) and EUSPEN corresponded to its own and strategic seconded by various national, (European Society for Precision research projects funded by the European and autonomous community Engineering and Nanotechnology), Basque Government, the Spanish programmes that support R&D&i, and through 10 active European Government, the Provincial Council highlights include the following: projects, 5 of which it heads. of Gipuzkoa and the European Union, and €13.2m corresponded to R&D · CHS (ETORGAI): Study, analysis and Located in , it has a workforce projects under contract to companies. efficient and sustainable management of 109 people, including 23 with of energy resources in the home. a PhD and 7 PhD students, and its On the European stage, IK4- activity is split between two buildings. IKERLAN has maintained total · HOUSGAI (ETORGAI): Research It specialises in “Manufacturing funding worth €9m within the into providing healthcare services Technologies” and this can be seen 7th Framework Programme. for the elderly at home. in its research and on-demand · REFLASH (GAITEK): Development of interfaces that are used for the remote programming of different domestic appliances.

· FOCUS (INNPACTO): Research and development of new concepts in air treatment.

· PRICE (INNPACTO): Research project that studies intelligent energy management in cities.

IK4-Ideko is a technology centre that specialises in manufacturing and industrial production technologies, with revenue of €8.7m in 2012. 5.4% of this figure was related to on-demand projects, while 3.3% was from research projects for various public administrations. In 2012 it was published 11 times in SCI (Science Citation Index) magazines, had one European patent accepted and submitted applications for a further two patents. IK4- Ideko continues in its long-term commitment to collaboration and, within the framework of stable relationships established for the 43

In terms of the Global Collaboration It employs 266 professionals at During the year it developed 35 Network for its own research, it is its installations in Mondragón- R&D projects, 23 for businesses worth mentioning that, in addition Olandixo, Mondragón-Garaia and 12 research projects, and to the collaboration projects set and Miñano (Álava). particular mention should be made up in previous years with EPFL, of European projects in the context IMEC, ISEA, CGIP-UPV, TU-Vienna, IK4-Lortek is a technology centre of the 7th Framework Programme, Edinburgh University and KU in specialising in joining and related such as “WELDMINT”, which is Louvain, the University of Oviedo, technologies. In its tenth anniversary led by IK4-Lortek and aims to the University of Cantabria, the year it had a turnover of €3.5m, achieve non-destructive control by University of Bensançon, the Codolab 75% corresponding to R&D activities shearography, active thermography Group at the Polytechnic University under contract with companies and and advanced ultrasound, or of Catalonia and the Amade Group 25% to strategic research projects “MERLIN”, a project that focuses at the University of Gerona, new financed by the Basque Government, on additive manufacturing for collaboration agreements have been Provincial Council of Gipuzkoa, the aeronautical sector. signed this year with the Ècole AGE and the European Union. Centrale in Paris, the University of Isea is a Technology, Innovation It should be highlighted that on Siegen, the University of Patras and and Entrepreneurship Centre for the 16 July 2012 it opened its new the IREC in Catalonia. It has also Engineering and Business Services headquarters in the Innovation participated in two EERA (European Division of MONDRAGON Corporation. Park in Ordizia (Gipuzkoa). Energy Research Alliance) Joint Its mission is to improve the competitiveness of the Services Sector Programmes: the Wind JP and the IK4-Lortek ended 2012 with 46 by boosting Technology Development, JP with Energy Storage Systems. employees, including 8 with a PhD. Innovation and Entrepreneurship It published 16 papers, including 4 IK4-Ikerlan has submitted four new in new business activities. in the ISI (Institute for Scientific patent applications for activity related Information), and submitted an to Microsystems and Mechanics. At the same time, Isea promotes the application for a PCT patent. MONDRAGON Business Acceleration Centre (BAC), a specialist entity that After 15 years of activity, Leartiker supports launch processes for business has introduced a new brand image. initiatives by promoting new business It has also changed its website generated through co-operation. (www.leartiker.com) and now publishes new information about its As part of its promotion work for the latest projects and developments: MONDRAGON BAC during 2012, ISEA ‘innovation’, ‘proximity’ and carried out the following activities: ‘future’ are its key words.

· In the area of exploration, it held Over thirty highly qualified 8 DREAMWORKS sessions that aimed professionals currently work at to discover areas of opportunity for Leatiker, whose main activity is new business based on co-operation. research, development and innovation in polymer and food technologies. · In terms of promoting enterprising Leartiker accompanies businesses human capital, it designed the along the full cycle of developing action methodology and support new products to help them achieve a materials for the SAIOKA sessions. competitive position in new markets. Similarly, it held 2 SAIOKA sessions In 2012 it developed 60 innovation that were attended by 41 people. projects with businesses. One · Finally, it provided support to 9 particular highlight was European business plans in the context of the project BIOSOURCE-COMP, which 1st Generation of Entrepreneurial involved adding biopolymer materials Projects by the MONDRAGON BAC. to natural fibre to obtain a material that can be used in structural In 2012 Isea organised MONDRAGON automotive parts. Leartiker also OPEN INNOVATION, an “Open collaborates on a fatigue project with Innovation” initiative promoted American expert DR WILL . for the automotive sector. Its by the MONDRAGON Business Leatiker has made a firm commitment activity includes research, process Acceleration Centre (BAC) in design, simulation, styling, the collaboration with the Department to the healthcare sector in its new strategic plan, and it intends for this development of injection tools and of Industry, Innovation, Trade and research into new technologies Tourism in the Basque Government. area to account for 20% of its research activity by 2016. This commitment that can be applied to its field of work, particularly decoration. Koniker is a technology centre to the biosector is a response to that specialises in the research and the Leartiker policy of searching In 2012 it continued to have development of new technologies for new business opportunities. customer and market success due related to forming and assembly At present, it is deeply immersed to innovation generated during the processes. In 2012 it made significant in creating polymeric materials years of research, and development advances that were mainly due for the development of medical in more recent years. Furthermore, to diversification projects in equipment and in the collaborative 2012 saw the development of various member co-operatives. It creation of healthy, additive- projects related to the final year of also consolidated services such free products (Healthy Food). the 2nd Technology Plan, plus the as its Technology Surveillance In 2012 Leartiker started up definitive launch of its new pre- and Competitive Intelligence and industrial research installations Machine Safety Assessment lines. “Technology Breakfasts”: themed events based on the experiences of (painting and chroming) following Furthermore, it strengthened its the expansion of its centre in 2011. Calculation and Simulation team. leading figures in technological fields of interest. It includes scientific It has also been a year of reflection at a Group level, and work has In the field of returns from public experts on subjects such as the started on 2020 trends analysis that administrations, this figure increased design of bioplastics, characterisation will determine the key points of the considerably due to the start-up of fatigue and dynamic analysis. Maier Group’s 3rd Technology Plan. of new Etorgai projects and, above The Maier Technology Centre all, a breakthrough into European One of the keys to the centre’s programmes where it has been (MTC), part of the Basque Technology Network, is a centre specialising in continuous success is its dedication awarded another 4 projects in addition to “providing aesthetics with to the first three accepted in 2011. the research and development of thermoplastic parts and assemblies a clear focus on clients”. 45

Finally, it should be mentioned of tools and methodologies for open · The Orona Foundation, that during 2012 R&D&i projects innovation. In turn, of particular where the University of were developed to comply with note is its activity on cross- Mondragon will be located. standard UNE 166002, passing border projects that aim to create the full four-year system audit synergies between companies in · The 3A building, where IK4- without any non-compliances. the Bidasoa area. Finally, it has Ikerlan will be based. collaborated with MONDRAGON This innovation city will also be Mondragon Innovation & Corporation to set up important a space open to other centres Knowledge (MIK), is an R&D field studies to manage overseas and universities that belong to centre specialising in social and employees and business parks. business innovation management. the Orona innovation network. Set up in 2001 to help with business Orona eic (Orona Elevator Innovation Energy is one of the key areas in the competitiveness and development, Centre). The strategic reflection city and one of its flagship projects its sphere of activity covers four carried out in 2010 reinforced the is “G3A Research”, dedicated to areas of research and transfer: commitment of Orona eic for the next researching energy storage for the Open Business, Entrepreneurship, 4 years, backed by a 57% increase in building’s energy management; this Internationalisation and Socially the spending on long-term research. issue will have a dedicated area in the Responsible Business Models. A key milestone in 2012 has been 3A building where work can be carried It has installations in Oñati and the great progress made in the out on innovative technologies in a (Gipuzkoa) and belongs to construction of the ORONA IDeO- shared space equipped with the most the Basque Science, Technology innovation city, the first phase of modern infrastructures. This research and Innovation Network. which will be opened in 2014 and line is added to more traditional lines where three buildings have already such as tribology, vibroacoustics, new During 2012 it carried out important been built. These buildings are: concepts, the design of machines work on promoting entrepreneurship and converters, electronics and in a large number of areas in the · The Orona Zero building, which communications and M2M systems for Basque Country. Similarly, it has will house the corporate head excellence in maintenance. been a pioneer in the development office and Orona EiC itself.

47

ULMA Packaging Technological Technology Centres Centre (UPTC), a centre specialising and R&D Units in the research and development of technology for the packaging Name Budget Staff sector, has focused its efforts (million €) on strengthening the areas of CS Stirling 1,03 13 technology determined as strategic Hometek 3,41 41 as a result of the route map drawn Isea 1,04 11 up in 2009, and on carrying out different co-operation projects. Koniker 1,90 35 IK4-Lortek 3,50 46 In 2012 the centre’s work led to Maier MTC 8,60 106 significant advances in the use of Orona eic 2,65 69 technology based on embedded systems for process automation, ETIC 0,60 10 having developed a proprietary control Edertek 4,30 35 platform for the Packaging sector. IK4-Ideko 8,70 109 It also developed a set of tools that UPTC 3,40 39 can be used to integrate connectivity functions into different equipment IK4-Ikerlan 20,60 266 to improve service and maintenance, Aotek 2,60 30 such as packaging equipment MIK 2,10 20 and robotic-handling systems. Leartiker 1,50 30 Total 66,03 860 The total number of students registered at the University of Mondragon during the 2011-12 year was 3,674, of which 2,892 studied university degree courses, 782 studied post-graduate courses, and 88 were students in University of Mondragon doctorate programmes.

During the 2011-12 year, 698 students took up placements in companies and the number of final projects by students totalled 481. The satisfaction rating given by the companies in relation to these projects was 8.5 out of 10.

Work was also carried out over academic year 2011-2012 to design new courses which were started in the 2012-2013 academic year, such as Master’s degrees in: Digital Marketing, and Creating and Managing Active Tourism Companies.

In the field ofinternationalisation , the mobility of both students and lecturers continues to rise significantly. During the 2011- 12 academic year, 367 students Garaia Innovation Park in Nantes and INP in Grenoble. went to universities abroad, and 2012 saw the consolidation of of these 30% went on to take up businesses installed in GARAIA, Due to the new university system placements and prepare final projects and the Park as a meeting point established by the European in universities and/or companies now that around 9,000 people have Higher Education Area, the old overseas. Likewise, the number of passed through its installations for post-graduate studies model has foreign students at the University various types of event. It is worth been changed, the main new of Mondragon campuses during highlighting, as a complementary development being the creation of academic year 2011-2012 rose to 82, service activity offered by the a Master’s degree, a level between a compared to 65 the previous year. Park itself, the different business Bachelor’s degree and Doctorate. relationship courses, seminars, It involves specialist training with In turn, and within the context of the conferences and activities aimed at a multidisciplinary focus and aims internationalisation of the University technology and knowledge transfer, to achieve professional or academic of Mondragon, of particular note is creation and strengthening of specialisation, or the start of the formation of MIE (Mondragon innovative companies, funding for professional research activity. This International Education) by the innovation and internationalisation. new Higher Education structure University, Alecop and MONDRAGON Corporation; it aims to transfer the University of Mondragon also permits students with old University’s model to higher education During the 2011-12 academic year diplomas, degrees, and engineer’s institutions in other countries. the University of Mondragon offered degrees to access doctoral studies One result of this initiative is its full range of 12 degree courses, through a Master’s degree. collaboration with the Pan-American adapted to the European Higher In the 2011-12 academic year, University of Colombia, where MIE Education Area, distributed between the University of Mondragon has a 20% holding. Similarly, the its Higher Polytechnic Institute offered 10 Master’s degrees, 2011-12 year saw intense work (Arrasate and Goierri), the Faculty six of which were new. on searching for and developing of Business (Oñati and Bidasoa), the opportunities in Mexico and Chile. Faculty of Humanities and Education In turn, the ‘blended’ Pre-school and Sciences (), and the Faculty Primary Education teacher training The University’s activity in terms of Gastronomic Science/Basque courses were implemented and of R&D aims to go beyond simply Culinary Centre (San Sebastian). Technical Engineering training courses generating fresh knowledge, as it to reach degree level were designed. seeks to apply it in the target area It also offered double diplomas, or field, in the degree courses it all in collaboration with French With regard to post-graduate studies, offers and in the innovation services universities, in the field of in 2011-12 a further 17 of its own it provides to the organisations and engineering. To be precise, with degrees were offered in addition to companies requesting them. In short, Enseeiht and Insa in Toulouse, ECN the master’s degrees described above. the university understands that the 49

integration of its three activities, awareness of teaching professionals Science in . The teaching, research and knowledge of pre-school education, skills campus will mainly be used to transfer, is the most effective way of development, the MacArthur project develop the Faculty’s audiovisual enhancing the quality of its education and the co-operative field, the latter communication and will be opened and upholding its social commitment. developed at both HUHEZI and MIK. at the start of the 2012-13 year.

Its collaborative research model In turn, during 2011-12 research · Another strategic project in which bases its principles on the alignment lines were redefined at the Faculty of the University of Mondragon is of research with participation in Humanities and Education Science and actively involved is the Orona IDeO– collaboration with three key agents: MIK, and the Faculty of Gastronomic innovation city project, where the the University, the Technology Science opened its research centre, MU Higher Polytechnic Institute will Centres and Businesses. This setting up several projects. open a new campus in alignment encourages the creation in 2013-14. Construction is currently of a research critical mass that is Finally, during the 2011-12 academic at the development stage and, necessary to develop excellence in year 19 papers were published in in turn, the Higher Polytechnic research and for a close university- specialist publications and 119 Institute is working on the design business relationship, key factors reports were presented at various of new engineering degrees that in boosting innovation and the Spanish and international congresses. will be taught at this campus. training of future researchers. As a last point, the University of Mondragon organised 51 congresses · Finally, among the 2011-12 strategic Despite the current difficult situation, and conferences on different subjects. projects one highlight is that, in the particularly in the business sector, context of the Erasmus Mundus Action revenue from research contracts In the entrepreneurship field, 2 Programme, the EACEA (Education and knowledge transfer projects 6 years ago the University of Audiovisual and Culture Executive has increased by 15% compared to Mondragon started up MONDRAGON Agency) has selected the LAMENITEC the previous year. It is important to EKITEN, a comprehensive plan to project, led by the University of highlight that, for example, at the boost entrepreneurship among Mondragon and coordinated by the Higher Polytechnic Institute 62% of students and lecturers that aims Pan-American University Foundation research financed by companies is to generate employment and of Colombia, which makes it possible linked to the existence of a long-term improve competitiveness by for degree, post-graduate, doctoral collaborative research project that has promoting business projects. and post-doctorate students to seen a growing percentage of students transfer between 9 Latin American Similarly, 3 years have passed since starting their doctoral theses. and 6 European universities. the Faculty of Business Studies At the same time, and within this established its new LEINN-Leadership · Furthermore, in 2011-12 the difficult context, it has succeeded Entrepreneurship and Innovation University of Mondragon carried in maintaining generic research, degree and the first year of students out strategic reflection for the key to training researchers and will graduate in 2012-13. 2013-16 period to identify the main keeping ahead of the future needs challenges and strategic aims that In turn, the Higher Polytechnic of businesses and institutions. To will determine the course of the Institute started up a new initiative guarantee that research groups have university over the next few years. in 2011-12 called TEKIN that the necessary resources, provisions aims to provide infrastructure, have been increased thanks to consultation, training and support financial backing from the Basque OTHER TRAINING AND for the creation and development Government’s University Plan, the EDUCATION CENTRES of technology-based ideas that may Saiotek Programme and the Provincial Politeknika Ikastegia Txorierri had have projection in the market. Council of Gipuzkoa’s science, 356 students in Vocational Training technology and innovation network. To conclude, during 2011-12 the during the 2011-2012 academic year Similarly, participation in strategic University of Mondragon also worked and 443 students in Employment research programmes by the Basque on other strategic projects such as: Training, teaching people either in Government has been consolidated work or who were unemployed. It is during the year with involvement · The Basque Culinary Centre opened worth highlighting the organisation from the Higher Polytechnic Institute its installations at the start of the and development of two courses with and MIK (Faculty of Business Studies 2011-12 year and saw the first a commitment to hiring by the Research Centre) in 6 programmes students graduate in its Gastronomy Batz S. Coop. companies (Adjusters) in the ETORTEK programme, and the and Culinary Arts degree. and a group of telephone operators participation of the Basque Culinary (Communication Sales Technician). It Centre in an ETORGAI project. · The new Faculty of Business Science taught 5 courses tailored to the same campus, following work that started number of companies, in areas such as Mention should also be made of in 2008-09, located in the new Plan Interpretation, PLCs and Web 2.0. projects carried out for the Faculty University and Technology City in of Humanities and Education Oñati, began to be used in 2010-11. In the international area, 17 Science in collaboration with leading students went on placement to European universities. These projects · During 2011-12 building work European companies (Holland, the carried out in-depth studies on continued on the new Faculty United Kingdom and Germany). subjects such as: language teaching, of Humanities and Education The centre was also involved in 5 training groups, and 77 students In the field of Employment Training, Transfer of Innovation (TOI) projects took up placements in companies. we gave 9021 hours of training and financed through the European 73 students took up placements in “Leonardo Da Vinci” programme. In terms of internationalisation, companies. Some of the most relevant The grant received through this through Erasmus scholarships 6 courses we taught were: Supply Chain programme totalled €174,157. students took up placements overseas Management, Integrated Logistics (Germany, Italy, Finland, Poland and Production, and Newfield-ekin Also in the international area, and the United States) and two Lea “General Management Skills”. of particular note was the Artibai teachers took part in the TOI collaboration between the centre project that involves transferring Arizmendi ikastola and the Department of Economic vocational training credits. Arizmendi Ikastola emerged from Development and Competition of the union between 4 Ikastolas in the the Basque Government on the 11 students submitted their final Valle de Debagoiena in Gipuzkoa (San “Overseas Scholarship” development projects in Design and Innovation Frantzisko Xabier, Umezaintza, Almen programme, known as “Global Engineering. 3 of these students and San Viator). It provides education Training” and aimed at university were at the Fraunhofer Institute in for students from 0 to 21 years or Vocational Training graduates. To Germany. Furthermore, 4 students old, covering Pre-school Education, process these scholarships, our centre graduated in the Msc in Plastic Primary Education, Secondary has been approved alongside the UPV, Product Design. Another milestone Education, Bachillerato and Vocational Deusto and Mondragon Universities, is that Aitor Arriage defended his Training. 3,200 are distributed across the three Chambers of Commerce and doctoral thesis entitled “Plasticity and 12 education centres located in the three savings banks. Politeknika Impact Test Studies on Thermoplastic Aretxabaleta, Eskoriatza and Arrasate. Ikastegia Txorierri has thereby Materials, Finite Element Analysis and become the only VT centre in the Experimental Correlation” obtaining Arizmendi Ikastola is a comprehensive Autonomous Community to receive the second European Doctorate from co-operative consisting of benefit approval for 32 scholarships that London Metropolitan University. members (families), worker- will be awarded to young people who have finished their advanced Vocational Training. Each scholarship will last for 6 months, and interns will carry out their placements in companies based in Holland, the United Kingdom, the Czech Republic, France, Ireland, Chile and Canada.

In the field of entrepreneurial culture, the centre continues to contribute synergies to its two incubator enterprises: ESS (Engineering Solutions and Services S. Coop.), a company that develops its business activity in the area of automotive and aeronautical engineering, and Ardolan (Water analysis and environmental engineering). To achieve this, the centre has negotiated with other organisations with the aim of improving the viability of both. This is demonstrated by the contact maintained with AIC (Automotive Intelligence Centre) in order that ESS S. Coop is incorporated into the ACICAE Automotive Cluster. It is also shown by collaboration with the GAIKER Technology Centre and ARDOLAN, in order to initiate a Research Project financed by SPRI that aims to improve the quality of wine and make this a new area of activity for this company.

Lea Artibai Ikastetxea During the 2011-12 academic year, Lea Artibai Ikastetxea had 21 higher education and vocational 51

members and partner members, groups in the Phase 2 Advanced groups developed their teamwork and is the largest Ikastola in the Programme, which was only attended skills, sometimes accompanied by Basque Autonomous Community. by 9 groups from Governing Councils individual coaching sessions. and 12 groups from Social Councils. Its educational project revolves In the Co-operative Dissemination around students and their potential, Induction sessions were also held Area, in response to the worldwide and it aims to help develop for 11 groups of new members. communication of the agreement enterprising and creative people adopted by the UN to declare who are capable of working towards As far as Management Development 2012 as the International Year of social improvements and change. is concerned, there were new Co-operatives, there has been a Personal development, the use of editions of the MBA Executive and significant increase in interest about ICTs, an openness towards cultural IKAS courses and specific training our Co-operative Experience, with diversity and social integration sessions in the Financial Area. 136 groups visiting MONDRAGON are the backbone to this project. and a total of 20 lectures given Likewise, in Cultural Development, about MONDRAGON at different several surveys were carried Otalora national and international events. Close to 5,000 people attended out on organisational culture the training sessions and in 18 co-operatives and some Finally, as in previous years, a new programmes given at Otalora, of their subsidiaries. edition of Forum 400 was held for MONDRAGON’s Management and Corporation managers, which was In terms of the Leadership and Co-operative Development Centre. attended by 412 people, and a new Teamwork area, it should be edition of the Aranzazu Forum was noted that the new Co-operative In the Co-operative Education held aimed at personnel managers, Leadership programme was Area, there was a high number of with the participation of 106 people. groups of members (113), and lower particularly well-attended, with attendance by Governing Council 52 groups participating, while 24

53 This chapter presents the overall by €3.43bn over the year, which growth of €3.27bn across the financial statements and trading is 10.6% in percentage terms. year, which is 12.8% in relative account of the MONDRAGON terms. The performance of this Corporation, showing how they The Area that has most contributed item was varied, because there was have evolved over the past year. It to this growth was Finance and, significant growth in the Finance should be noted that some publicly- after adjustments for consolidation, Area (€3.15bn), mainly due to the traded companies prepare their it grew by €3.58bn, primarily merger described above. However, in financial statements by applying the due to the merger between Caja both the Industry Area and Retail International Financial Reporting Laboral and Ipar Kutxa. Area current assets decreased by Standards, whereas the majority of €54m and €264m respectively. The highlights of each item on the co-operatives have prepared them MONDRAGON’s balance sheet at 31 in accordance with Spain’s Accounting Equity December 2012 are as detailed below: Plan, which is based on them. At the end of last year MONDRAGON’s equity amounted to €3.94bn, without Fixed Assets including the part corresponding Fixed assets recorded at the end of The information presented here refers to minority interests, which is 2012 rose to €7.09bn following net to the consolidated Balance Sheet for also shareholders’ capital in the growth of €167m (2.4%) over the year. all the businesses in the Corporation, businesses in which there is a as well as to the Value Added they Total investment for the year stood holding. Of this total Equity, €2.05bn generated over the last two years, at €331m and was largely made by corresponded to Share Capital and once crossed internal balances and the Industry Area, in spite of the the remaining €1.9bn to Reserves. transactions have been removed. stagnation in domestic demand. In Minority Interests turn, the total amortisations applied In recent years the MONDRAGON last year amounted to €501m, which CHANGES IN THE BALANCE Corporation has combined internal is a contraction of 4.4% compared SHEET growth with the development of to the figure for the previous year. MONDRAGON’s Balance Sheet at 31 new businesses in collaboration with December 2012 recorded a volume Current Assets other partners, with a view to its of assets under administration Current assets are the largest equity expansion both at home and abroad. of €35.88bn, after having grown item (€28.79bn) and recorded

Evolution of MONDRAGON’s Consolidated Balance Sheet

Item 31.12.2011 31.12.2012 Annual Variation € % € % € %

Fixed Assets 6.93bn 21.3 7.09bn 19.8 167m 2.4

Operating Assets 25.53bn 78.,7 28.79bn 80.2 3.27bn 12.8

ASSETS 32.45bn 100.0 35.89bn 100.0 3.43bn 10.6

Equity 4bn 12.3 3.94bn 11.0 -56m -1.4

External Members 136 0.4 129 0.4 -7 -5.1

Long-Term Creditors 11.61bn 35.8 13.25bn 36.9 1.64bn 14.1

Short-Term Creditors 16.71bn 51.5 18.57bn 51.7 1.86bn 11.1

LIABILITIES 32.45bn 100.0 35.89bn 100.0 3.43bn 10.6 55

The total amount of these external Current Liabilities Personnel Costs (€2.43bn) have holdings amounted to €129m at 31 This item on the balance sheet practically repeated the figure for December 2012, being held largely stands at €18.57bn and has recorded the previous year, with rises in the in subsidiary companies included an increase of €1.86bn in 2012, Industry and Finance Areas and in the consolidated financial which is 11.1% in relative terms. a decrease in the Retail Area as a statements of co-operatives in result of restructuring its workforce the Industry and Retail areas. The Retail Area stands out for to meet current business needs. its reduction with €314m. Non-current Liabilities At a result, the Ebitda stands at The balance for long-term funding €1.29bn, a small reduction of from third parties used by the co- PERFORMANCE OF VALUE 0.9% on the previous year. operatives and their subsidiaries ADDED amounted to €13.25bn with To complement the changes to In turn, Financial Costs have reduced growth of €1.64bn during 2012. MONDRAGON’s balance sheet, the by €61.2m compared to 2011, with a following table presents a breakdown similar performance seen in all Areas. This increase was focused in the of its financial statements over The sum of amortisations and Finance Area, as a result of the the last two years, arranged depreciations applied by MONDRAGON merger described above, and the Retail according to the distribution in 2012 amounted to €501m, with a Area, where debt held with credit format for Value Added. institutions has been restructured drop of €23m (4.4% in relative terms). from short- to long-term. The total Value Added generated The Industry Area has posted the by MONDRAGON in 2012 has highest amortisations (€296m, 59% This performance has led to amounted to €3.72bn, with growth of the total), followed by the Retail substantial improvements in the of 0.4% on last year’s figure. Working Capital for MONDRAGON Area (€188m, 38% of the total.) as a whole, as it has increased The largest contribution to the total The subtraction of all the by €1.40bn compared to the figure for Value Added has been made aforementioned costs provides figure at the end of 2011. by the Industry Area (€1.79bn, 48% the Trading Profit, which has of the total), followed by the Retail totalled €414m in 2011, 20.7% Area (33%), with the remaining 19% up on the 2011 figure. corresponding to the Finance Area.

Evolution of MONDRAGON’s Value Added

Annual Item 31.12.2011 31.12.2012 Variation € % € % € %

VALUE ADDED 3.70bn 100.0 3.72bn 100.0 16m 0.4

Staff Costs -2.40bn -65 -2.43bn -65 -29m 1.2

EBITDA 1.30bn 35 1.29bn 35 -13m -0.9

Financial Costs -435m -12 -374m -10 61m -14

CASH FLOW 867m 23 915m 25 48m 5.5

Amortisations -524m -14 -501m -13 23m 4.4

RESULTADOS OPERATIVOS 343m 9 414m 11 71m 20.7

ORGANISATIONAL STRUCTURE

PRESIDENCY General Council

Industry Area Industrial Council

CHP Automotive CM Automotive Industrial Automation Components Construction Vertical Transport Equipment

Household Area Retail Finance Area Finance Engineering and Services Machine Tools Industrial Systems Tooling and Systems

Knowledge Area 59

CORPORATE AND MANAGEMENT BODIES

Standing Committee General Council Industrial Council

Chairman Chairman Chairman Agustín Markaide Txema Gisasola Txema Gisasola

Deputy Chairman Members Members José Miguel Lazkanotegi José Miguel Arregi José Miguel Arregi Fabián Angel Barandiaran Members Iñaki Gabilondo Fabián Bilbao Irene Alberdi Txomin García Iñaki Gabilondo José Antonio Alústiza José Ramón Goikoetxea José Ramón Goikoetxea Jesús Mª Belén Kortabarria José Luis Lizarbe Ane Beristain Agustín Markaide Francisco Javier Mutuberria Iñaki Durañona Francisco Javier Mutuberria Miguel Ocaña Julián Errarte Javier Sotil Juan María Palencia Julio Gallastegi Iñigo Ucín Javier Sotil Javier Goienetxea Mikel Zabala Iñigo Ucín Aitor Irure Josu Ugarte Esther Korta Secretary Mikel Zabala Antton Kortazar Arantza Laskurain José Luis Madariaga Secretary Julen Madariaga Juan Andrés Joaristi Leire Mugerza Iñaki Ormaetxe José Luis Pérez Javier Retegi Mikel Uribetxebarria Pedro Urteaga

Secretary Arantza Laskurain

Legal Advisor Zorione Arregi

61 FINANCE AREA

BANKING INSURANCE

CAJA LABORAL POPULAR Coop. de CREDIGES, S.A.U., S.G.I.I.C. SEGUROS LAGUN ARO VIDA, S.A. Crédito Correo, 2 – 6ª planta Capuchinos de Basurto, 6 – 2º Pº José Mª Arizmendiarrieta, s/n 48005 Bilbao (Bizkaia) 48013 Bilbao (Bizkaia) 20500 Mondragón (Gipuzkoa) Spain Spain Spain Phone: 34 944 790 625 Phone: 34 944 798 300 Phone: 34 943 719 500 E-mail: [email protected] Fax: 34 944 798 383 Fax: 34 943 719 778 ACTIVITY: Investment Fund Management. www.seguroslagunaro.com E-mail: [email protected] ACTIVITY: Life assurance. www.cajalaboral.es PIENSOS DEL NORTE, S.A. ACTIVITY: Banking. Derio Bidea, 43 SEGUROS LAGUN ARO, S.A. 48100 Mungia (Bizkaia) Capuchinos de Basurto, 6 – 2º CAJA LABORAL GESTIÓN, S.G.I.I.C., S.A. Spain 48013 Bilbao (Bizkaia) Pº José Mª Arizmendiarrieta, 5 Phone: 34 629 475 888 Spain 20500 Mondragón (Gipuzkoa) Fax: 34 943 719 778 Phone: 34 944 798 300 Spain E-mail: [email protected] Fax: 34 944 798 383 Phone: 34 943 719 114 www.piensosdelnorte.com www.seguroslagunaro.com Fax: 34 943 719 116 ACTIVITY: Animal Feed Production. ACTIVITY: General insurance. www.cajalaboral.es ACTIVITY: Unit trust management. GARKANBA, S.L. SOCIAL WELFARE Correo, 2 CAJA LABORAL PENSIONES, S.A., G.F.P. 48005 Bilbao (Bizkaia) LAGUN-ARO, EPSV Pº José Mª Arizmendiarrieta, s/n Spain Pº José Mª Arizmendiarrieta, s/n 20500 Mondragón (Gipuzkoa) Phone: 34 901 333 444 20500 Mondragón (Gipuzkoa) Spain www.viviendascajalaboral.com Spain Phone: 34 943 719 535 ACTIVITY: Property Asset Management. Phone: 34 943 790 100 Fax: 34 943 719 778 Fax: 34 943 793 531 www.cajalaboral.es CLARIM ALAVA, S.L. ACTIVITY: Welfare cover for ACTIVITY: Pension fund management. Dato, 14-16 members. 01005 Vitoria (Álava) CAJA LABORAL EUSKADIKO KUTXA Spain LAGUN-ARO SERVICIOS, S. COOP. CARTERA, S.L.U. Phone: 34 901 333 444 Pº José Mª Arizmendiarrieta s/n Pº José Mª Arizmendiarrieta, s/n www.viviendascajalaboral.com 20500 Mondragón (Gipuzkoa) 20500 Mondragón (Gipuzkoa) ACTIVITY: Property Asset Management. Spain Spain Phone: 34 943 790 100 Phone: 34 943 719 500 CLARIM NAVARRA, S.L. Fax: 34 943 793 531 Fax: 34 943 710 778 Arcadio Larraona, 1 – 1º planta ACTIVITY: Research, consultancy and www.cajalaboral.es 31008 Pamplona (Navarra) joint administration of services and assets ACTIVITY: Investment fund management. Spain connected with the areas of social security, Phone: 34 901 333 444 preventive and occupational medicine and CAJA LABORAL BANCA SEGUROS, S.L.U. www.viviendascajalaboral.com similar, for its associate entities and their Gran Vía de Diego López de Haro, 2 ACTIVITY: Property Asset Management. respective members. 48001 Bilbao (Bizkaia) Spain CLARIM VALLADOLID, S.L. AROGESTIÓN AHORRO-JUBILACIÓN, EPSV Phone: 34 944 065 200 Héroes del Alcázar, 2 - 1º Pº José Mª Arizmendiarrieta s/n ACTIVITY: Bancassurance. 47001 Valladolid 20500 Mondragón (Gipuzkoa) Spain Spain SOCIEDAD GESTIÓN ACTIVOS CAJA Phone: 34 901 333 444 Phone: 34 943 790 100 LABORAL, S.A.U. www.viviendascajalaboral.com Fax: 34 943 796 444 Pº José Mª Arizmendiarrieta, s/n ACTIVITY: Property Asset Management. ACTIVITY: Providing its sponsoring partners 20500 Mondragón (Gipuzkoa) and full and ordinary members with the tools Spain CLARIM BIZKAIA, S.L. necessary for improving their retirement cover. Phone: 34 901 333 444 Gran Vía, 2 - 2º www.viviendascajalaboral.com 48001 Bilbao (Bizkaia) OSARTEN ACTIVITY: Property Asset Management. Spain Pº José Mª Arizmendiarrieta s/n Phone: 34 901 333 444 20500 Mondragón (Gipuzkoa) SOCIEDAD GESTIÓN ACTIVOS CAJA www.viviendascajalaboral.com Spain LABORAL, S.A.U. ACTIVITY: Property Asset Management. Phone: 34 943 790 100 Pº José Mª Arizmendiarrieta, 5 Fax: 34 943 798 080 20500 Mondragón (Gipuzkoa) CLARIM GIPUZKOA, S.L. ACTIVITY: Group occupational risk prevention Spain Pº José Mª Arizmendiarrieta, 4 service. Phone: 34 943 719 535 20500 Mondragón (Gipuzkoa) Fax: 34 943 719 778 Spain www.cajalaboral.es Phone: 34 901 333 444 ACTIVITY: Property Asset Management. www.viviendascajalaboral.com ACTIVITY: Property Asset Management. INDUSTRY AREA 63

ABANTAIL IHARDUN MULTIMEDIA BATZ Polo Garaia, Goiru kalea, 7 Loramendi, 11 Torrea auzoa, 32 20500 Mondragón (Gipuzkoa) 20500 Mondragón (Gipuzkoa) 48140 Igorre (Bizkaia) Spain Spain Spain Phone: 34 943 712 560 Phone: 34 943 791 807 Phone: 34 946 305 000 Fax: 34 943 712 568 Fax: 34 943 711 755 Fax: 34 946 305 020 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected] www.abantail.com www.ihardun.com www.batz.com ACTIVITY: Comprehensive service for ACTIVITY: Development of digital content, ACTIVITY: Die manufacturing. Jacking optimising Adaptive Design in companies. training, guidance and consultancy in ICTs. systems including tool kit, brake systems, assembled brake modules and mechanisms for ALECOP M.E.I. (MONDRAGON EDUCACION structural parts. Loramendi, 11 INTERNACIONAL) 20500 Mondragón (Gipuzkoa) Loramendi, 11 BATZ AUTOMOTIVE SYSTEMS KUNSHAN Spain 20500 Mondragón (Gipuzkoa) CORP. LTD. Phone: 34 943 712 405 Spain West of Huangpujiang Road Fax: 34 943 799 212 Phone: 34 943 771 497 Yanhu Industrial Zone, E-mail: [email protected] Stakeholders: Alecop 28.97%, MU 28.97%, 215341 Kunshan (Jiangsu Province) www.alecop.es MONDRAGON Inversiones 23.17% and China ACTIVITY: Prefabricated electrical Grupo Actúa Diversificación 18.89%. Phone: 86 0512 551 552 30 installations. Educational projects and Fax: 86 0512 551 552 31 resources. Educational and training systems. M.L.S MANAGED LEARNING SOLUTIONS E-mail: [email protected] C/ Goiru, 1 ACTIVITY: Automotive systems and ALECOP FORMAÇAO TECNICA E 20500 Mondragón (Gipuzkoa) modules. PROFISSIONAL Spain Rua Orlando Gonçalves, nº 5 - 4º esq. Phone: 34 943 712 405 BATZ CZECH, S.R.O. 2610-127 Buraca Amadora Fax: 34 943 799 212 Ostravská 1671, Portugal 739 11 Frydlant nad Ostravicí Phone: 351 219862448 ALKARGO Czech Republic Fax: 351 219862307 Aritz bidea 83, Bº Atela, Aptdo. 102 Phone: 420 558 603 011 48100 Mungia (Bizkaia) Fax: 420 558 640 168 ALECOP ENSEIGNEMENT TECHNIQUE Spain E-mail: [email protected] 38 Chemin Du Calice Bp 21. Phone: 34 946 740 004 ACTIVITY: Automotive systems and 01121 Montluel Cedex Lyon Fax: 34 946 741 700 modules. France E-mail: [email protected] Phone: 33 472 25 71 22 www.alkargo.com BATZ MEXICANA S.A. de C.V. Fax: 33 472 25 73 66 ACTIVITY: Retail transformers. Medium- Circuito de Exportación, 142 power transformers. Autotransformers. Dry Parque Industrial Tres Naciones ALECOP SUCURSAL COLOMBIA encapsulated transformers. Segunda Etapa Carrera 18, Nv8-40 Of. 701 78395 San Luis Potosí Bogotá AURRENAK Mexico Colombia Vitorialanda, 15 Phone: 52 444 499 93 00 Phone: 571-53 00 714 Ali - Gobeo Fax: 52 444 799 72 41 Fax: 571-62 183 12 01010 Vitoria (Álava) E-mail: [email protected] www.alecop-colombia.com Spain ACTIVITY: Automotive systems and Phone: 34 945 244 850 modules. ALECOP DIDÁCTICA S.A. DE C.V. Fax: 34 945 246 912 Av. Ejército Nacional, 678 E-mail: [email protected] FPK DO BRASIL COMPONENTES Col. Polanco Reforma Del Miguel Hidalgo. www.aurrenak.com AUTOMOTIVOS LTDA. 11550 México DF ACTIVITY: Tooling for different iron and Av. Leste, 3.200 Mexico aluminium casting technologies in the Campo Largo da Roseira Phone: 52 55 14 11 60 automotive market. São José dos Pinhais - PR Fax: 52 55 14 25 67 CEP: 83090-470 AURRENAK SERVICE S.A. de C.V. Brazil INSTITUT DES METIERS AUTOMOBILE Av. Siderúrgica 2023 Phone: 55 41 2106-2300 KENITRA, S.A. Parque Industrial Saltillo-Ramos Fax: 55 41 2106-2310 21, Avenue Bin Elouidabe Ramos Arizpe-Coah, 25900 ACTIVITY: Design and manufacture of Apt. Nº 6 Agdal Mexico composite lightweight structures and Chez K2 Consulting Phone: 52 844 48 81 361 components. Rabat Fax: 52 844 48 81 362 Marocco E-mail: [email protected] FPK LIGHTWEIGHT TECHNOLOGIES ACTIVITY: Tooling for different iron and DEUTSCHLAND GMBH aluminium casting technologies in the Lehmkuhlenweg, 77 automotive market. 31224 Peine Germany Phone: 49 5171 703 0 Fax: 40 5171 703 299 ACTIVITY: Design and manufacture of composite lightweight structures and components. INDUSTRY AREA

FPK, S.COOP. CERAMAT CIKAUTXO TAURUS FLEXIBLES PVT. LTD. Pol. Ugaldeguren II, P-10 II Asteasuko Industrialdea, 662, Old Mumbai Pune Highway, Talegaon 48170 Zamudio (Bizkaia) A Gunea, 1 Pab. Dabhade Spain 20159 (Gipuzkoa) 410506 PUNE Phone: 34 944 522 605 Spain India Fax: 34 944 522 156 Phone: 34 943 694 305 Phone: 91 2114 4310441 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected] www.fpk.es www.ceramat.es ACTIVITY: Fluid conduction hosing. ACTIVITY: Design and manufacture of ACTIVITY: Diffusion-type gas burners. composite lightweight structures and CIKAUTXO CHINA components for the automotive sector. CIKAUTXO West Side Huang Pu Jiang RD. Bº Magdalena, 2 B Qian Deng Town MB LUSITANA 48710 Berriatua (Bizkaia) 215341 KunShan Jiangsu Rua das Fontainhas Spain China Casal da Lebre Phone: 34 946 133 000 Phone: 86 0512 55155147 2430-180 Marinha Grande Fax: 34 946 133 001 E-mail: [email protected] Portugal E-mail: [email protected] ACTIVITY: Rubber and plastic parts for Phone: 35 124 45 70 350 www.cikautxo.es the following functions: Fluid conduction, Fax: 35 124 45 70 351 ACTIVITY: Rubber parts for mouldings for antivibration and leaktightness. ACTIVITY: Manufacture and development of fluid conduction, shock-absorbance, sealing dies for the automotive sector. and protection. COINALDE C/ Zurrupitieta, 17 – P.I. Jundiz MB SISTEMAS CIKAUTXO BORJA 01015 Vitoria-Gasteiz (Álava) Pol. Industrial Igeltzera Pol. Barbalanca Spain Igeltzera, 8 50540 Borja (Zaragoza) Phone: 34 945 292 319 48610 Urduliz (Bizkaia) Spain Fax: 34 945 290 863 Spain Phone: 34 976 869 486 E-mail: [email protected] Phone: 34 944 030 626 Fax: 34 976 866 005 www.coinalde.es Fax: 34 944 030 627 ACTIVITY: Conduction and fluid hosing. ACTIVITY: Nails. Wire. Metal mesh. E-mail: [email protected] www.mbsistemas.es CIKAUTXO CZ. COINALDE POLSKA ACTIVITY: Systems assembly and welding Letni, 3867 UL Japonska, 3 of sheet metal. PSC 46801 Jablone Nad Nisou 8 55220, Jelcz Lascowice Czech Republic Poland MB TOOLING S.A. Phone: 420 483 302 241 Phone: 48 71 381 12 66 Parque empresarial Boroa 2A - 2 Fax: 420 483 302 239 ACTIVITY: Nail manufacturing. 48340 Amorebieta (Bizkaia) E-mail: [email protected] Spain ACTIVITY: Rubber parts for mouldings for CONSONNI Phone: 34 946 309 900 fluid conduction, shock-absorbance, sealing Bº Trobika, s/n - Apdo. 35 Fax: 34 946 734 718 and protection. E-48100 Munguía (Bizkaia) ACTIVITY: Manufacture and development of Spain dies for the automotive sector. CIKAUTXO SK. Phone: 34 946 156 331 Budovatelská, 6 Fax: 34 946 156 281 MB TOOLING RIOJA, S.L. 940 64 Nové Zamky E-mail: [email protected] Pol. Industrial el Sequero Slovakia www.consonni.mcc.es Av. del Ebro, Parcela 170 Phone: 421 35 6447 077 ACTIVITY: Electric resistors for household and 26151 Arrubal (La Rioja) Fax.: 421 35 6447 033 industrial use. Spain E-mail: [email protected] Phone: 34 941 486 448 ACTIVITY: Rubber components. COPRECI Fax: 34 941 486 453 Shockabsorber and sealing components. Av. de Álava, 3 ACTIVITY: Finishing and tryout of tools E-20550 Aretxabaleta (Gipuzkoa) and introduction of modifications. CIKAUTXO ZARAGOZA Spain Pol. Industrial San Valero, Nave 101 Phone: 34 943 719 499 BIURRARENA Ctra. Castellón km 232 Fax: 34 943 770 552 Pol. Bidebitarte 50720 Zaragoza E-mail: [email protected] Donostia Ibilbidea, 28 - Apdo. 887 Spain www.copreci.es 20115 Astigarraga (Gipuzkoa) Phone: 34 976 501 026 ACTIVITY: Components for gas, electric Spain Fax.: 34 976 501 038 and electronic cooking, washing machines, Phone: 34 943 554 350 ACTIVITY: Components for shockabsorbance dishwashers and home comfort. Fax: 34 943 555 360 and sealing. E-mail: [email protected] ALTSASUKO ACTIVITY: Machinery: Marketing and After- PARANOA IND. BORRACHA-CIKAUTXO Txunkai Auzoa Sales Service for public works equipment. Av. Casa Grande, 1.731 Ibarrea, 2 Industrialdea Environment: Design and building of sorting Piraporinha CEP 09961- 902 31800 Altsasu (Navarra) and recovery plants (light packaging, C&D Diadema SP. Brasil Spain waste, domestic appliances and other Brazil Phone: 34 948 563 172 technologies) and underground containers. Phone: 5511 4061 6533 Fax: 34 948 563 496 Fax: 5511 4066 6350 E-mail: [email protected] 30% owned by Cikautxo and 20% owned by www.copreci.com MCC Investments. ACTIVITY: Components for industrial cooking ACTIVITY: Conduction and fluid appliances. hosing. INDUSTRY AREA 65

COPRECI CHINA DANOBATGROUP CHINA NEWALL UK South Side of Jinhai Road, Middle Section Room 2901 , Tower B, Ocean House, Newark Road Sanzao Hi-Tech Industrial Park Eagle Run Plaza, 26 Xiao Yun Road. Peterborough 519040 Zhuhai, Chaoyang District PE1 5UA, UK China 100016 Beijing Phone: 44 (0) 1733 894 050 Phone: 86 (0)756 768 1802 China Fax: 44 (0) 1733 892 040 Fax: 86(0)756 768 1845 Phone: 86 010 64673639 E-mail: [email protected] E-mail: [email protected] Fax: 86 010 64672119 www.newall-uk.com ACTIVITY: Components. ACTIVITY: Grinding machines for the DANOBATGROUP Machine Tools INDIA aerospace industry and retro-fitting. COPRECI CZ Office No.7 Business Avenue, 2nd.Floor Komenského, 274 Niyoshi Park Road Sanghvi Nagae OVERBECK 79368 Dvorce u Bruntálu Aundh - Pune 411007 Konrad Adenauer Strasse, 27 Czech Republic India D-35745 Herborn, Phone: 420 554 773 420 Phone: 91 206 60 94 531 Germany Fax: 420 554 773 446 Fax: 91 915 88 84 553 Phone: 49 2772 801 0 E-mail: [email protected] E-mail: [email protected] Fax: 49 2772 801 153 www.copreci.com  E-mail: [email protected] ACTIVITY: Manufacture of taps and safety DANOBAT INDOTECH www.overbeck.de devices for domestic gas applications. Survey nº 47/2 & 47/3 ACTIVITY: Cylindrical interior and Gram Bardari, Post Hatod, Sanwer Road, combined interior/exterior grinding COPRECI MÉXICO Indore 453 111 (M.P.) machines. C/ Uno, nº 736 Z.I. Guadalajara India 44940 Jalisco Phone: 91 731 42 95 777 DIKAR Mexico Fax: 91 731 40 73 814 Urarte Kalea, 26 - Apdo. 193 Phone: 52 33 3 3881 1170 E-mail: [email protected] Pol. Industrial San Lorenzo Fax: 52 33 3 3881 1193 ACTIVITY: Manufacturers of forming 20570 Bergara (Gipuzkoa) E-mail: [email protected] machine tools, bandsaws. Spain www.copreci.com Phone: 34 943 765 548 ACTIVITY: Valves for gas barbeques DANOBATGROUP RUSSIA Fax: 34 943 760 814 and taps for cookers. Valves for heaters. Argunovskaya st. 3/1 E-mail: [email protected] Thermostats. Electric pumps. 129075 Moscow www.dikar.es Russia ACTIVITY: Muzzle-loading sporting guns. COPRECI SYSTEMS, S.R.L. Phone: 7 499 6851642 Via G. Galilei, 12 E-mail: [email protected] BPI 31010-Mareno di Piave (TV)  1685 Boggs Road, Suite 300 Italy DANOBAT RAILWAY SISTEMS 30096 Duluth Georgia Phone: 39 043 849 25 31 Pol. Hiru Erreka, nº 6 USA Fax: 39 043 849 25 59 Bº Mekolalde Phone: 1-770-449-4687 E-mail: [email protected] 20570 Bergara (Gipuzkoa) Fax: 1-770-242-8546 www.copreci.com Spain www.bpioutdoors.com ACTIVITY: Gas rails and piping for cookers Phone: 34 943 250 330 ACTIVITY: Manufacturing/sourcing, and hobs. Fax: 34 943 250 340 distribution and marketing of hunting and E-mail: [email protected] shooting related products. COPRECI TURKEY GEPOSB Cumhuriyet Caddesi, 6 cadde DANOMAR LUSODIKAR Gebze - Kocaeli - Istambul 3400 CLUJ Napoca -Romania Bdul Rua Direita nº 58 Turkey Muncii Nr 14 PO.Box1404 Mamodeiro 3810-742 Nuestra Sra de Fatima Phone: 902 627 51 42 55 Romania Portugal Fax: 902 627 51 42 56 Phone: 4(0) 264415485 Phone: 035 1 234 94 72 30 E-mail: [email protected] Fax: 4(0) 264415487 E-mail: [email protected] E-mail: [email protected] ACTIVITY: Ancillary industry for machine ACTIVITY: Assembly of metal components. www.copreci.com tools. ACTIVITY: Gas taps for cookers and hobs. QUAKE INDUSTRIES INC. GOIMEK 210 Wooden Shoe Lane DANOBAT Itziarko Industrialdea, 2 Partzela Manhattan, MT 59741 Arriaga kalea, 21 - Apdo. 28 20829 Itziar-Deba (Bizkaia) USA E-20870 Elgoibar (Gipuzkoa) Spain Phone: 406.284.9045 Spain Phone: 34 943 606 315 www.quakeinc.com Phone: 34 943 748 044 Fax: 34 943 254 405 ACTIVITY: : Manufacturing of thermo Fax: 34 943 743 138 E-mail: [email protected] injection molded plastic products. E-mail: [email protected] www.goimek.com www.danobat.com ACTIVITY: High performance machining. WINGROUP ACTIVITY: Grinding machines: CNC, Urarte, 14 - Apdo. 168 cylindrical, exterior and interior, flat surfaces, 20570 Bergara (Gipuzkoa) bridge and special ones for the aeronautics Spain sector. Horizontal and vertical sawing Phone: 34 943 769 056 machines with storage systems. Lathes: CNC, Fax: 34 943 769 178 lathe centres, vertical. E-mail: [email protected] www.wingroupscoop.com ACTIVITY: Camping and fitness equipment. INDUSTRY AREA

DOIKI CZEIKA, S.R.O. EREDU Pol. Industrial Goitondo, 5 Prùmyslová, 3143/5 796 01 Ola Auzoa, 4 48269 Mallabia (Bizkaia) Prostéjov 20250 (Gipuzkoa) Spain Czech Republic Spain Phone: 34 943 171 600 Phone: 420 582 401 711 Phone: 34 943 806 100 Fax: 34 943 174 273 Fax: 420 582 36 04 00 Fax: 34 943 806 374 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected] www.goimek.com www.eredu.com ACTIVITY: Dimensional verification tooling. EIKA MÉXICO ACTIVITY: Metal outdoor furniture for the High precision mechanics. Electronic, Av. de las Misiones, 10 - Módulo 7 beach and garden. The latest designs in indoor pneumatic and mechanical gauges. Machining Parque Industrial Bernardo furniture. tools. Quintana 3ª Sección El Marqués 76246, Querétaro ETORKI DOMUSA Mexico Pol. Industrial Murga, 16 Bº San Esteban, s/n Phone: 52 442 2216496 01479 Murga-Aiala (Álava) 20737 - Apdo. 95 Fax: 52 442 2216218 Spain 20730 (Gipuzkoa) E-mail: [email protected] Phone: 34 945 399 072 Spain www.eikamexico.com Fax: 34 945 399 223 Phone: 34 943 813 899 ACTIVITY: Manufacture and sale of electric E-mail: [email protected] Fax: 34 943 815 666 cooking components. ACTIVITY: Pine boards and planks. E-mail: [email protected] www.domusa.es EIKA POLSKA FAGOR ARRASATE ACTIVITY: Household and semi-industrial Ul. Grabiszynska, 163 San Andrés Auzoa, 20 boilers. Water condensing systems using solar 53439 Wroclaw 20500 Arrasate – Mondragón (Gipuzkoa) energy. Storage tanks for domestic hot water. Poland Spain Phone: 487 133 25257 Phone: 34 943 719 999 ECENARRO Fax: 487 133 24568 Fax: 34 943 799 677 Amilaga kalea, 15 E-mail: [email protected] E-mail: [email protected] 20570 Bergara (Gipuzkoa) ACTIVITY: Electrical resistances. www.fagorarrasate.com Spain ACTIVITY: Design, manufacture and supply Phone: 34 943 762 543 ISOLEIKA of forming machine tools, from presses Fax: 34 943 765 637 48277-Etxebarria (Bizkaia) and complete stamping systems to lines E-mail: [email protected] Spain for manufacturing, processing and cutting www.ecenarro.com Phone: 34 946 167 732 sheet metal or special complete lines for ACTIVITY: Screws, studs, ball joints and special Fax: 34 946 167 746 manufacturing complex sheet metal parts. parts and special parts. E-mail: [email protected] www.isoleika.es FAGOR ARRASATE SERVICE TECHNOLOGY EDERFIL-BECKER ACTIVITY: Insulation panels. (FAST) Legorretako Industrialdea, z/g Av. Navarra, 31 20250 Legorreta (Gipuzkoa) ELECTRA-VITORIA 20500 Mondragón (Gipuzkoa) Spain C/ Zurrupitieta, 30 Spain Phone: 34 943 807 150 Pol. Industrial Jundiz Phone: 34 943 71 99 99 Fax: 34 943 806 349 01015 Vitoria (Álava) Fax: 34 943 71 21 59 E-mail: [email protected] Spain E-mail: [email protected] ACTIVITY: Electric conductors. Phone: 34 945 290 230 Fax: 34 945 290 231 FMMTK (KUNSHAN) CO., L EDESA E-mail: [email protected] No. 2, Chuangfu Road Cervantes, 45 www.electra-vitoria.com Qiandeng Town Kunshan City, 48970 Basauri (Bizkaia) ACTIVITY: Vertical transport systems. Jiangsu Province, Spain China Phone: 34 902 105010 SISTEMAS DE ELEVACIÓN. EV Phone: 86 512 55155799 Fax: 34 944 490 303 INTERNACIONAL Fax: 86 512 55155766 E-mail: [email protected] Av. Todos los Santos 75/60 E-mail: [email protected] www.edesa.com Parque Industrial Pacífico, 2ª Sección ACTIVITY: White goods domestic appliances. 22709 Tijuana GILLET GmbH Mexico Hertzstrasse, 2 EIKA Phone: 52 664 660 6390 71083 Herrenberg Gultstein Etxebarria - Apdo. 20 ACTIVITY: Vertical transport systems. Germany 48277 Markina (Bizkaia) Phone: 49 7032 979620 Spain  Fax: 49 7032 979621 Phone: 34 946 167 732 Pol. Industrial San Miguel, s/n E-mail: [email protected] Fax: 34 946 167 746 E-31132 Villatuerta (Navarra) www.gillet-automation.de E-mail: [email protected] Spain www.eika.es Phone: 34 948 548 700 RDI Met, S.L. ACTIVITY: Sheathed heating elements. Electric Fax: 34 948 548 701 Cº Sangróniz, 6 - Edificio BEAZ hotplates. Radiant heating elements and touch E-mail: [email protected] 48150 Sondika (Bizkaia) controls for glass ceramic hobs. www.embega.com Spain ACTIVITY: Metal and decorative components Phone: 34 944 806 088 for domestic appliances. Membrane switches. Fax: 34 944 806 089 Polymeric printed gaskets. www.rdimet.com INDUSTRY AREA 67

FAGOR AUTOMATION FAGOR EDERLAN BORJA EKO3R San Andrés Auzoa, 19 Pol. Barbalanca, s/n Bº San Andrés, 18 P.O. Box 144 50540 Borja (Zaragoza) 20500 Mondragón (Gipuzkoa) 20500 Arrasate - Mondragón (Gipuzkoa) Spain Spain Spain Phone: 34 976 869 621 Phone: 34 943 252 424 Phone: 34 943 719 200 Fax: 34 976 869 642 Fax: 34 943 252 425 Phone: 34 843 039 800 E-mail: [email protected] E-mail: [email protected] Fax: 34 943 791 712 ACTIVITY: Assembly of front corners on car www.eko3r.com E-mail: [email protected] suspensions. ACTIVITY: Comprehensive service for the www.fagorautomation.com collection of used household oil. ACTIVITY: Numerical control system (CNC). FAGOR EDERLAN BRASILEIRA Digital readouts. Linear and rotary feedback. Av. Nicolau Cesarino, EXTRA ELECTROMENAGER Digital adjustment systems and motors. 2297 - Bairro Ponte Alta Avenue Hassan II Cx Postal 15 - CEP 37640-000 BP 179 Mohammedia BEIJING FAGOR AUTOMATION Extrema- MG-Brasil Maroco EQUIPMENT Brazil Phone: 212 2 3327412 C-1 Yandong Building, Phone: 55 35 3435 8200 Fax: 212 2 3327425 No. 2, Wanhong Xijie, Fax: 55 35 3435 8248 E-mail: [email protected] Xibajianfang Chaoyang District ACTIVITY: Casting of automotive ACTIVITY: Manufacture of domestic Beijing, 100015 components. Machining of knuckles. appliances. China Products: Knuckles, Callipers, Brake Phone: 86 10 84505858 Mountings and Differentials. FAGOR-BRANDT Fax: 86 10 84505860 89-91 Boulevard Franklin Roosevelt E-mail: [email protected] FAGOR EDERLAN SLOVENSKO 92500 Rueil-Malmaison www.fagorautomation.cn Priemyselná, 12 Cedex ACTIVITY: Automation and control. 965 63 _iar nad Hronom France Slovakia Phone: 33 (0) 147 166 800 FAGOR AUTOMATION Phone: 421 45 601 5602 / 5500 ACTIVITY: Manufacture of domestic San Esteban Auzoa, 32B Fax: 421 45 601 5750 appliances. P.O. Box 58 ACTIVITY: Aluminium injection and 20170 Usurbil (Gipuzkoa) machining. FAGOR MASTERCOOK Spain Zmigrodzka 143 St. Phone: 34 943 719 200 FAGOR EDERLAN TAFALLA Wroclaw Phone: 34 943 000 690 Carretera Zaragoza, s/n Polonia Fax: 34 943 360 527 31300 Tafalla, (Navarra) Phone: 00 48 713 244 542 ACTIVITY: Motor manufacture and repair. Spain Fax: 00 48 713 253 363 Phone: 34 948 700 250 E-mail: [email protected] FAGOR AUTOMATION ESKORIATZA Fax: 34 948 702 054 www.wrozamet.pl Torrebaso Pasealekua, 4 E-mail: [email protected] 75.96% owned by MCC Inversiones and P.O. Box 50 ACTIVITY: Casting of engine blocks and Fagor Electrodomésticos. 20540 Eskoriatza (Gipuzkoa) cylinder heads. ACTIVITY: Electrical appliance manufacture. Spain Phone: 34 943 719 200 FIT AUTOMOCIÓN GEYSER GASTECH Fax: 34 943 081 270 Barrio San Juan, s/n - Apdo. 80 Bº San Juan s/n - Apdo. 151 ACTIVITY: Linear and rotary feedback 20570 Bergara (Gipuzkoa) 20570 Bergara (Gipuzkoa) systems. Spain Spain Phone: 34 943 769 044 Phone: 34 943 769 004 FAGOR EDERLAN Fax: 34 943 769 156 Fax: 34 943 767 136 Paseo Torrebaso, 7 www.fitautomocion.com 50% Owned by Fagor Electrodomésticos. 20540 Eskoriatza (Gipuzkoa) ACTIVITY: Manufacture of brake calipers. ACTIVITY: Gas water heaters. Spain Phone: 34 943 719 000 V. LUZURIAGA - USURBIL GRUMAL Fax: 34 943 719 001 C/ Txiki-Erdi Gerraundi, 1 – Apdo. 100 www.fagorederlan.es 20170 Usurbil (Gipuzkoa) 20730 Azpeitia (Gipuzkoa) ACTIVITY: Components, chassis and Spain Spain powertrain systems for cars. Main products, Phone: 34 943 370 200 Phone: 34 943 157 008 knuckles, suspension arms, brake discs Fax: 34 943 365 564 Fax: 34 943 157 132 and drums, calipers and brake systems, ACTIVITY: Casting of brake housings. E-mail: [email protected] suspension columnsand rear axles, engine www.grumal.com blocks and cylinder heads, cylinder head FAGOR ELECTRODOMÉSTICOS ACTIVITY: Components for the manufacture covers, intermediate crankcase, oil crankcase, Bº San Andrés, s/n of furniture. automatic gearboxes, clutch housing and 20500 Mondragón (Gipuzkoa) mechanism, distribution caps. Spain PROIEK Phone: 34 943 719 100 Bildosola Auzunea FAGOR EDERLAN AUTOPARTS KUNSHAN Fax: 34 943 796 881 Parcela J1 215341 Qiandeng Town E-mail: [email protected] 48142 Artea (Bizkaia) Kunshan City, Jiangsu Province www.fagor.com Spain China ACTIVITY: Cookers. Ovens. Chimney hoods. Phone: 34 902 541 212 Phone: 86 512 5013 3877 Microwave ovens. Air Conditioning. Fridges www.proiek.com Fax: 86 512 5746 1952 and Freezers. Washing machines. Driers and ACTIVITY: Design and manufacture of ACTIVITY: Automotive component dishwashers. Heaters. Water heaters. Storage public furniture and urban equipment. machining. Main products: knuckles. heaters. Boilers. Kitchen furniture and kitchenware. INDUSTRY AREA

SHANGHAI MINIDOMÉSTICOS COOKWARE DILSSA LAUNDRY, S.A. FGM 21D, East OceanCentre (II) c/ Comerç 6-12 Anardi Area, 2 No. 618 Yan an Road East Sant Julià de Vilatorta 20730 Azpeitia (Gipuzkoa) 20001 , 08514 Barcelona Spain China Spain Phone: 34 943 81 59 00 Phone: 86 21 5385 4339 Phone: 34 93 812 27 90 Fax: 34 943 81 00 66 ACTIVITY: Mini-domestics. Fax: 34 93 812 27 95 E-mail: [email protected] www.fagorgrupomueble.com FAGOR ELECTRÓNICA EDESA HOSTELERÍA ACTIVITY: Manufacture and sale of all types Bº San Andrés, s/n - Apdo. 33 Pol. Can of furniture. E-20500 Mondragón (Gipuzkoa) C/ Can Milans, 5 Spain 08110 Montcada i Reixac (Barcelona) GOITI Phone: 34 943 712 526 Spain Arriaga Kalea 1 - Apdo. 80 Fax: 34 943 712 893 Phone: 34 935 651 150 E-20870 Elgoibar (Gipuzkoa) E-mail: [email protected] Fax: 34 935 640 745 Spain E-mail: [email protected] E-mail: [email protected] Phone: 34 943 748 023 www.fagorelectronica.com ACTIVITY: Products for food preparation. Fax: 34 943 748 144 ACTIVITY: Surface and axial mounted discrete E-mail: [email protected] SMD semiconductors. Systems for analogue EFFICOLD, S.A. www.goiti.com and digital TV reception. Home automation. Ctra. Nacional Córdoba-Málaga, km.80,80 ACTIVITY: CNC. Sheet metal punching Adjustment and control circuits for the 14900 Lucena (Córdoba) machines. CNC punching machines fitted with domestic appliance and automotive sectors. Spain shears. Laser cutting machine. Automatic Wireless communications. Phone: 957 509 627 bending machine and flexible bending and Fax: 957 503 595 punching systems. Punching tools. Combined FAGOR ELECTRÓNICA (CANTABRIA) E-mail: [email protected] punching machine. Technological Development Centre www.efficold.com Av. de los Castros, s/n HERTELL E-39005 Santander (Cantabria) FAGOR ENDÜSTRIYEL DAYANIKLI Pol. Industrial, 2 Spain Gebze Güzeller Organize San. Sit 20267 (Gipuzkoa) Phone: 34 942 291 400 Inon¨Mah. Balçik Yolu Üzeri Spain Fax: 34 942 200 921 32 M IV B Pafta 4133 Ada 4-5 Phone: 34 943 653 240 E-mail: [email protected] Parsel Fax: 34 943 653 332 www.fagorelectronica.com Gebze/Kocaeli, E-mail: [email protected] ACTIVITY: Fleet management. Wi-Fi Turkey www.hertell.net networks. Phone: 90 262 751 1031 ACTIVITY: Manufacture of vacuum pumps, ACTIVITY: Commercial equipment. valves and accessories for vacuum tankers. FAGOR ELECTRONICS (THAILAND) LTD. Wellgrow I.E., Bangna-Trad Km 36, FAGOR GASTRO POLSKA KIDE 82 Moo 5, Bangsamak, UL. Gdanska Pol. Gardotza, 1 Bangpakong, Chachoengsao, 24180 Palmiri, 05-152 Czosnow 48710 Berriatua (Bizkaia) Thailand Poland Spain Phone: 66 38 570089 90 Phone: 00 48 223 120 000 Phone: 34 946 036 208 Fax: 66 38 570091 E-mail: [email protected] Fax: 34 946 036 221 E-mail: [email protected] www. fagor-gastro.pl E-mail: [email protected] www.fagorelectronica.com ACTIVITY: Refrigeration equipment and www.kide.com ACTIVITY: Surface and axial mounted static preparation. ACTIVITY: Insulation panels and doors for discrete semiconductors. cold rooms, cold stores and small refrigerated FAGOR INDUSTRIAL MÉXICO areas. FAGOR INDUSTRIAL Parque Industrial Santxolopetegi, 22 – Apdo. 17 Tres Naciones, 2ª etapa JIAXING KEDI REFRIGERATION 20560 Oñati (Gipuzkoa) San Luis de Potosí, SLP, CP-78395 EQUIPMENT C.O. Spain Mexico Xinggang Industrial Center Phone: 34 943 718 030 Phone: 52 444 137 0500 314018 Jiaxing Fax: 34 943 718 181 Fax: 52 444 137 0509 Zhejiang Province, E-mail: [email protected] E-mail: [email protected] China www.fagorindustrial.com www.fagorindustrial.com.mx Phone: 86 0512 50131078 ACTIVITY: Integral equipment for the hotel ACTIVITY: Comprehensive outfitting for the ACTIVITY: Cold stores. and restaurant sectors. catering sector. RCS KIDE INDIA PVT. LTD. DANUBE INOXFERA PENINSULAR, S.A. Gat No. 202 Parq D’Activités de Sologne, BP 19 Ctra. Artasona, s/n Village: Mahalunge, Ingle 41600 Lamotte-Beuvron 22270 Almudevar (Huesca) Chakan - Talegaon Road France Spain Chakan, Pune 410501 Phone: 33 2 548 80 576 Phone: 974 250 909 Maharashtra Fax: 33 2 549 68 904 E-mail: [email protected] India E-mail: [email protected] Phone: 91 9765 403020 www.danube-internacional.com ACTIVITY: Cold stores. 60% owned by Fagor Industrial. ACTIVITY: Industrial ironing and drying machines. INDUSTRY AREA 69

LANA I3S, S.A. LKS CORPORATE, S.L. Santxolopetegi Auzoa, 24 Alameda Urquijo, 18 - 1º Dcha. Gran Vía, 81 – 6º - Dpto. 3 20560 Oñati (Gipuzkoa) 48008 Bilbao (Bizkaia) 48011 Bilbao (Bizkaia) Phone: 34 943 780 111 Spain Spain Fax: 34 943 783 222 Phone: 94 418 02 61 Phone: 34 94 439 96 50 E-mail: [email protected] Fax: 94 443 43 27 Fax: 34 944 276 887 www.lana.coop Conde Peñalver, 17 - 28006 Madrid E-mail: [email protected] ACTIVITY: Secondary timber processing for Phone: 34 91 432 18 33 www.ik-lks.com the building sector. Three-ply boards for Fax: 34 94 443 43 27 100% owned by LKS. formwork. E-mail: [email protected] ACTIVITY: Corporate Finance. www.lks.es ELUR www.i3s.es LKS OUTSOURCING, S. COOP. Santxolopetegi Auzoa, 24 51% owned by LKS, MONDRAGON Pedro Asúa, 75 - 77 20560 Oñati (Gipuzkoa) Inversiones and MISE. 01008 Vitoria-Gasteiz (Álava) Spain ACTIVITY: Implementation of SAP products. Spain Phone: 34 943 780 111 Phone: 34 945 21 80 38 www.elurestructuras.com IBAI SISTEMAS, S.A. Fax: 34 945 20 01 57 ACTIVITY: Integral solutions for timber Pedro Asúa, 75 - 77 E-mail: [email protected] structures. 01008 Vitoria-Gasteiz (Álava) www.lksoutsourcing.es Spain ACTIVITY: Outsourcing IT services. CZECH LANA Phone: 34 945 287 800 Chrudimská 584 Fax: 34 945 287 833 LKS KROCZEK & WENDLAND ABOGADOS, 58263 Zdïrec nad Doubravou E-mail: [email protected] S.L. Czech Republic www.ibai.com Paseo de Francia, 4 - 2º Izda. Phone: 00420 569 430 060 52% owned by LKS. 20012 Donostia - San Sebastián (Gipuzkoa) Fax: 00420 569 430 061 ACTIVITY: IT services, programming Spain ACTIVITY: Three-ply board and H2O beam software maintenance, document and Phone: 34 943 42 89 20 for formwork. library management. Phone: 34 943 42 99 84 Fax: 34 943 42 01 99 LATZ INDABA CONSULTORES, S.L. E-mail: [email protected] Av. de los Gudaris, s/n - Apdo. 56 Parque Empresarial Zuatzu. www.lks-wendland.com 20140 (Gipuzkoa) Zubiberri Bidea, 31 50% owned by LKS. Spain Edificio Urumea. Planta 1ª – Local 1 ACTIVITY: Legal services. Spanish-German Phone: 34 943 592 512 20018 Donostia - San Sebastián (Gipuzkoa) legal practice. Fax: 34 943 591 391 Spain E-mail: [email protected] Phone: 34 943 261 121 PROSPEKTIKER, S.A. www.latzscoop.com Fax: 34 943 016 001 Parque Zuatzu ACTIVITY: Standard HSS, HSSCo and solid E-mail: [email protected] Zubiberri Bidea, 31 carbide drills. Special HSS, HSSCo and solid www.indaba.es Edificio Urumea, Planta 1ª - Local 1 carbide tools. 100% owned by LKS. 20018 Donostia - San Sebastián (Gipuzkoa) ACTIVITY: Java EE developments based on Spain LKS “Open Source” solutions. Phone: 34 943 835 704 Polo Innovación Garaia - Goiru kalea, 7 Fax: 34 943 016 001 20500 Mondragón (Gipuzkoa) LKS CA-CARIBE E-mail: [email protected] Spain Sabana Sur, 100 metros Sur y 100 metros www.prospektiker.es Phone: 34 902 540 990 Este de Librería Universal. Casa nº 1402 52% owned by LKS. Fax: 34 943 771 012 San José ACTIVITY: Advice for organisations, E-mail: [email protected] Costa Rica prospective strategic plans, and information www.liks.es Phone: 506 291 15 02 - ext. 15 / 291 32 16 and knowledge management. ACTIVITY: Management consulting, Fax: 506 290 75 39 technology guidance. E-mail: [email protected] SEI, S.A. www.lkscaribe.com Technopole Izarbel - Inmeuble AURKI, S.L. (LKS TSI) 25% owned by LKS. Cré@ticité - Bâtimen A Edificio Oficinas dustrialdeaIn ACTIVITY: Consulting. Business 64210 Bidart 20240 Ordizia (Gipuzkoa ) representation. France Spain Phone: 00 33 559 580 000 Phone: 34 943 16 03 14 LKS CORP, S.A. (CHILE) Fax: 00 33 559 580 199 Fax: 34 943 16 21 27 Av. Nueva Tajamar 555, oficina 1402 - Piso E-mail: [email protected] E-mail: [email protected] 14 www.seilks.com www.lks.es World Trade Center 77.9% owned by LKS. 80% owned by LKS. Las Condes, de Chile ACTIVITY: IT and software development. ACTIVITY: Recruitment and training. Chile Specialising in software for companies in E-mail: [email protected] textile retailing. Phone: 00 56 2 334 66 88 www.lks.cl 25% owned by LKS. ACTIVITY: Consulting. Business representation. INDUSTRY AREA

LKS INGENIERÍA LKS INDIA PRIVATE LIMITED RS DEBAGOIENA EGOITZA, S.L. Garaia Innovation Centre, Goiru kalea, 7 “Rachana Ventura” 501&502, Survey No. Lausitta kalea, 30 20500 Mondragón (Gipuzkoa) 134/1 20550 Aretxabaleta (Gipuzkoa). Spain 411007 ITI Road, Aundh Pune Spain Phone: 34 902 030 488 India Phone: 34 943 712 164 Fax: 34 943 793 878 Tel./Fax: 9120 66864800 Fax: 34 943 712 165 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected] www.lks.es LKS Ingeniería has a 100% holding. 51% owned by LKS Ingeniería, S.Coop. ACTIVITY: Technical services in architecture, ACTIVITY: Technical services for ACTIVITY: Real estate equity company. engineering, consulting, real estate, design construction and engineering. and innovation. LORAMENDI LKS INGENIERÍA, SUCURSAL COLOMBIA Alibarra, 26 FILLPACK ENGINEERING SERVICES, S.L. C 100 17ª-12 OF 301 01010 Vitoria (Álava) Pº de la Castellana, 184 - 9º Bogotá D.C.110221 Spain 28046 Madrid Colombia Phone: 34 945 184 300 Spain Phone: 57 1 520 97 75 Fax: 34 945 184 304 Phone: 34 913 431 521 Fax: 57 1 621 83 12 E-mail: [email protected] Fax: 34 917 022 475 E-mail: [email protected] www.loramendi.com E-mail: [email protected] LKS Ingeniería has a 100% holding. ACTIVITY: Machinery for casting and assembly. www.fillpack.es ACTIVITY: Technical services for LKS Ingeniería has a 60% holding. construction and engineering. MAIER ACTIVITY: Engineering and consultancy for Pol. Industrial Arabieta, s/n - Apdo. 103 the processing industry, filling and packing LKS MENOSCA ENERGY & SERVICES 48320 Ajangiz (Bizkaia) of all types of food products and liquids. C/ Bizkaia, 7 Spain 20800 Zarauz (Gipuzkoa) Phone: 34 946 259 200 GESDAS VIVIENDAS, S.L. Spain Fax: 34 946 259 219 Dato 14 – 16, 2ª planta Phone: 34 943 833 462 www.maier.es 01005 Vitoria-Gasteiz (Álava) Fax: 34 902 012 435 ACTIVITY: Plastic injection. Moulding. Spain E-mail: [email protected] Finishes: plating, screen-printing, heat Phone: 34 902 104 312 www.lksenergy.com engraving, tampoprint, painting, laser, etc. Fax: 34 945 133 714 60% owned by LKS Ingeniería, S. Coop. E-mail: [email protected] ACTIVITY: Promotion and management of MAIER CZ LKS Ingeniería has a 40% holding. renewable energy projects. Prumyslová 4259/14 ACTIVITY: Property development 796 01 Prostejov management. LKS STUDIO PRORAIL, S.A. Czech Republic Pº Castellana, 184 - Planta 9ª Phone: 420 582 406 215 GSR 28046 Madrid Fax: 420 582 332 876 Garaia Innovation Centre, Goiru kalea, 7 Spain ACTIVITY: Automotive components. 20500 Mondragón (Gipuzkoa) Phone: 34 902 030 488 Spain Fax: 34 917 022 475 MAIER FERROPLAST Phone: 34 943 712 164 E-mail: [email protected] Polígono “A Granxa” Paralela 2, Rua 1 Fax: 34 943 712 165 www.lks.es 36400 Porriño (Pontevedra) E-mail: [email protected] 100% owned by LKS Ingeniería. Spain www.gsr.coop ACTIVITY: Technical services for Phone: 34 986 342 020 Stakeholders: Workers 49%, LKS Ingeniería architecture and engineering and project Fax: 34 986 342 999 19.3% and MONDRAGON Corporación 31.7%. management. ACTIVITY: Thermoplastic injection moulding. ACTIVITY: Residential service management. LKS TASACIONES, S.A. MAIER NAVARRA LKS BUILDINGENIA, S.L. Garaia Innovation Centre, Goiru kalea, 7 Pol. Industrial Elordi, s/n Garaia Innovarion Centre, Goiru Kalea, 7 20500 Mondragón (Gipuzkoa) 31979 Iraizotz-Ultzama (Navarra) 20550 Arrasate-Mondragón (Gipuzkoa) Spain Spain Spain Phone: 34 902 312 100 Phone: 34 948 309 210 Phone: 34 902 030 488 Fax: 34 902 312 101 Fax: 34 948 309 333 Fax: 34 943 793 878 E-mail: [email protected] ACTIVITY: Plastic injection moulding. E-mail: [email protected] www.lkstasaciones.es LKS Ingeniería has a 70% holding. 90% owned by LKS Ingeniería. MAIER UK ACTIVITY: Tunkey projects. ACTIVITY: Property appraisals and Chaserwater Heaths Industrial Area consultancy. Attwood Road LKS CONSTRUCTION AND ENGINIEERING Burntwood COMPANY RESIDENCIAL MONTESCLAROS, S.L. West Midlands WS7 8GJ, UK No 80, Yuxi Road, West Huangpujiang C/ La Nava, 6 Ctra. Soria Phone: 00 44 1543 277460 Road, Qiandeng Town - Kunshan (Jiangsu 26005 Albelda de Iregua (La Rioja) Fax: 00 44 1543 278752 Province) Spain ACTIVITY: Plastic injection moulding and China Phone: 34 941 444 430 finishing. Phone: 8621 634 10 728 E-mail: [email protected] Fax: 8621 634 10 725 LKS Ingeniería has a 75% holding. E-mail: [email protected] ACTIVITY: Property asset company. LKS Ingeniería has a 100% holding. ACTIVITY: Technical services for construction and engineering. INDUSTRY AREA 71

MAPSA ERREKAMEX, S.A. DE C.V. MONDRAGON ASSEMBLY FRANCIA Ctra. Echauri, 11 Av. Santa Rosa de Viterbo, 11 Site d’Orange 31160 Orcoyen (Navarra) Parque Industrial Finsa Queretaro Parc d’Activités Les Pradines 31080 Pamplona 76246 El Marqués (Querétaro) 1376, R. N. 7 Nord Spain Mexico 84100 Orange Phone: 34 948 325 011 Phone: 52 442 2216 078 France Fax: 34 948 325 323 Fax: 52 442 221 6080 Phone: 33 490 111 660 E-mail: [email protected] E-mail: [email protected] Fax: 33 490 511 887 www.mapsa.net ACTIVITY: Plastic transformation by E-mail: [email protected] ACTIVITY: Manufacture of low-pressure injection. www.mondragon-assembly.fr die-cast aluminium alloy wheels and special ACTIVITY: Automatic assembly systems. finishes. MCCGRAPHICS Robotics. Alibarra, 64 MATRICI 01010 Vitoria-Gasteiz (Álava) MONDRAGON ASSEMBLY MÉXICO Pol. Ugaldeguren II Spain El Marqués Norte, 2 - Nave B Parcela 14-V Phone: 34 902 306 316 C.P. 76240 Mpio. El Marqués, 48170 Zamudio (Bizkaia) Fax: 34 945 245 612 Querétaro, Spain E-mail: [email protected] Mexico Phone: 34 946 002 020 www.mccgraphics.com Phone: 52 442 192 4200 Fax: 34 944 522 225 ACTIVITY: Graphics products and services. Fax: 52 442 192 4209 E-mail: [email protected] E-mail: [email protected] www.matrici.com MCCTELECOM ACTIVITY: Automatic assembly systems. ACTIVITY: Engineering, design and Pol. Basabe FO - 2ª planta. manufacture of tooling for automotive 20550 Aretxabaleta (Gipuzkoa) bodywork. Spain MONDRAGON ASSEMBLY China Phone: 34 943 712 451 W estside Huangpujiang Road, Qiandeng MB LUSITANA Fax: 34 943 712 351 215341 Kunshan, Jiangsu, Rua das Fontainhas E-mail: [email protected] China Casal da Lebre www.mcctelecom.es Tel: 86 18551151506 2430-180 Marinha Grande ACTIVITY: Telecommunications services. Email: [email protected] Portugal Phone: 35 124 4570350 MONDRAGON ASSEMBLY MONDRAGON LINGUA Fax: 35 124 4570351 Pol. Industrial Bainuetxe, Pab. 5A Av. de Álava, 4 ACTIVITY: Production and adjustment 20550 Aretxabaleta (Gipuzkoa) 20500 Mondragón (Gipuzkoa) of dies for the automotive sector. Spain Spain  Phone: 34 943 712 080 Phone: 34 943 712 055 MB SISTEMAS Fax: 34 943 712 210 Fax: 34 943 712 181 Pol. Industrial Igeltzera E-mail: [email protected] E-mail: [email protected] Igeltzera, 8 www.mondragon-assembly.com www.mondragonlingua.com 48610 Urduliz (Bizkaia) ACTIVITY: Automatic assembly systems. ACTIVITY: Language Projects, Language Spain Robotics. Training, Translation & Interpretation Phone: 34 944 030 626 Services. Fax: 34 944 030 627 MONDRAGON ASSEMBLY ALEMANIA E-mail: [email protected] Bodmaner Str. 7 COMUNICACIÓN MULTILINGUE, S.L. ACTIVITY: Sheet metal assembly and D-78315 Radolfzell-Stahringen C/ Antonio López, 247-249 - 3º K welding systems. Germany Edificio érticeV Phone: 49 7738 93766 0 28041 Madrid MB TOOLING S.A. Fax: 49 7738 93766 99 Spain Parque Empresarial Boroa E-mail: [email protected] Phone: 34 914 354 938 Parcela 2A - 2 www.mondragon-assembly.de Fax: 34 914 319 025 48340 Amorebieta (Bizkaia) ACTIVITY: Automatic assembly systems. Owned by Mondragon Lingua. Spain Robotics. E-mail: [email protected] Phone: 34 94 630 99 00 ACTIVITY: Translation and interpreting Fax: 34 94 673 47 18 MONDRAGON ASSEMBLY CATALUNYA services. ACTIVITY: Fine-tuning dies for the Ronda Indùstria 22 - 24 automotive sector. 08210 Barberà del Vallès (Barcelona) MONDRAGON LINGUA USA Spain 1401 Avenue, NW, Suite 1225 MATZ-ERREKA Phone: 34 937 192 143 Washington, DC 20005 Bº de Ibarreta, s/n Fax: 34 937 187 018 USA E-20577 (Gipuzkoa) E-mail: [email protected] Phone: 202 463 7877 Spain 60% owned by Mondragon Assembly. Fax: 202 861 4784 Phone: 34 943 786 009 ACTIVITY: Automatic assembly systems. Owned by Mondragon Lingua, S. Coop. Fax: 34 943 766 375 Robotics ACTIVITY: Translation and interpreting E-mail: [email protected] services. www.matz-erreka.com ACTIVITY: Plastic transformation by injection. Attachment fixtures. Erreka automation equipment. Erreka automatic pedestrian doors (manufacture and maintenance). INDUSTRY AREA

CONEXIA OIARSO CHINA ORBEA Av. de Álava, 4 Westtern of Huan Pu Jiang Pol. Industrial Goitondo 20500 Mondragón (Gipuzkoa) Road Quian Deng Town 48269 Mallabia (Bizkaia) Spain 215341 Kunshan City, Jiang Su Province Spain Phone: 34 943 712 124 China Phone: 34 943 171 950 Fax: 34 943 796 096 ACTIVITY: Healthcare components and Fax: 34 943 174 397 E-mail: [email protected] equipment. E-mail: [email protected] www.conexia.es www.orbea.com Subsidiary of Mondragon Lingua. ONAPRES ACTIVITY: Bicycles. ACTIVITY: Design and retail of quality Pol. Industrial Ugaldeguren II content for language training over the P – 9 - IV LUSORBEA internet. 48170 Zamudio (Bizkaia) PG Mamodeiro, Parc. 15 - 16 Spain 03810 Ntra. Sra. De Fatima - Aveiro MONDRAGON SISTEMAS Phone: 34 944 523 808 Portugal Ama Kandida, 21 (Denac) Fax: 34 944 523 980 ACTIVITY: Bicycles. 20140 Andoain (Gipuzkoa) E-mail: [email protected]  Spain www.onapres.es ORBEA KUNSHAN Phone: 34 943 594 400 ACTIVITY: Hydraulic presses. Western of Huan Pu Jiang Fax: 34 943 590 536 Road Quian Deng Town. E-mail: [email protected] ONDOAN 215341 Kunshan City, jiang Su Province www.msigrupo.com Parque Tecnológico Edif. 101 módulo C China ACTIVITY: Process automation engineering. 48170 Zamudio (Bizkaia) Phone: 86 512 55 155201 Spain ACTIVITY: Bicycles. ENYCA INGENIERÍA Y COMUNICACIONES Phone: 34 944 522 313 Av. Parayas, 6 Fax: 34 944 521 047 ORBEA USA Bloque E - bajo E-mail: [email protected] 600 North Broadway 39600 Maliaño (Cantabria) www.ondoan.com North Little Rock, AR 72114 Spain ACTIVITY: Installations and maintenance USA Phone: 34 942 269 001 engineering. Environmental consultancy and Phone: 1 501 2809700 Fax: 34 942 260 506 engineering. Expert advice and consultancy in Fax: 1 501 2809705 www.enyca.es the prevention of occupational hazards. E-mail: [email protected] ACTIVITY: Engineering www.orbea-usa.com Telecommunicactions in ports. KELAN ACTIVITY: Bicycles. La Vega, Pabellón 7 MONDRAGON SISTEMAS MÉXICO 48300 Gernika (Bizkaia) ORKLI Simón Bolivar 1223 Spain Ctra. , s/n 64460 Monterrey, NL México Phone: 34 946 255 450 E-20240 Ordizia (Gipuzkoa) Mexico Fax: 34 946 255 400 Spain Phone: 52 18117680029 E-mail: [email protected] Phone: 34 943 805 030 E-mail: [email protected] 73% owned by Ondoan S. Coop. Fax: 34 943 805 185 ACTIVITY: Installations and maintenance: E-mail: [email protected] MONDRAGON SISTEMAS CHILE fire protection, industrial refrigeration, www.orkli.com General Flores 105 pumping facilities, treatment plants, other ACTIVITY: Safety, adjustment and control Santiago de Chile installations and the provision of personnel. components for water heating, heating Chile systems, domestic hot water and fluids. ONDOAN AUDITORÍA Y CONTROL  TEKNILAGUN Parque Tecnológico Edif. 101 módulo C ORKLI KUNSHAN Ama Kandida, 21 (Denak) Ibaizabal bidea Western of Huan Pu Jiang 20140 Andoain (Gipuzkoa) 48170 Zamudio (Bizkaia) Road Quian Deng Town. Spain Spain 215341 Kunshan City, jiang Su Province Phone: 34 943 594 400 Phone: 34 944 522 313 China Fax: 34 943 590 536 Fax: 34 944 521 047 Phone: 86 512 55 155 000 ACTIVITY: Ancillary technical engineering E-mail: [email protected] Fax: 86 51 255 15 5999 services. www.oayc.es E-mail: [email protected] ACTIVITY: Audits, Training, Inspection and ACTIVITY: Domestic components. OIARSO Control in Occupational Health and Safety Bº Zikuñaga, 57F and Environment. SOTERNA Pol. Ibarluze Pol. Industrial La Fuente, 21 20128 Hernani (Gipuzkoa) ONDOAN SERVICIOS 31250 - Oteiza (Navarra) Spain Parque Tecnológico Edif. 101 módulo C Spain Phone: 34 943 335 020 48170 Zamudio (Bizkaia) Phone: 34 948 536 215 Fax: 34 943 335 210 Spain Fax: 34 948 536 216 E-mail: [email protected] Phone: 34 944 522 270 E-mail: [email protected] www.bexenmedical.com Fax: 34 944 521 047  www.soterna.com ACTIVITY: For the health sector: Infusion E-mail: [email protected] ACTIVITY: Integrated solar thermal equipment. Transfusion equipment. Catheters. www.ondoan.com collectors. Epicraneals. Enteral nutrition Parenteral ACTIVITY: Technical support and nutrition. Accessories and connectology. maintenance. Probes. Anaesthesia equipment. Anti-AIDS kit. INDUSTRY AREA 73

ORONA ASCENSORS GIRONA, S.A.U. BELFAST Pol. Epele, s/n Pol. Industrial de Girona NORTHEM LIFTS & ESCALATORS 20120 Hernani (Gipuzkoa) Av. Mas Pins, 61 Unit 1 & 2, 3 Enterprise Way Spain 17457 Riudellots de la Selva (Girona) Mallusk, Belfast Phone: 34 943 336 600 Phone: 34 972 478 062 Northern Ireland BT36 4EW Fax: 34 943 550 047 Fax: 34 972 477 474 Phone: 44 28 9084 1358 E-mail: [email protected] E-mail: [email protected] Fax: 44 28 9034 3701 www.orona.es E-mail: [email protected] Gipuzkoa ACTIVITY: Manufacture and installation of  lifts and escalators, and their maintenance, ULAHI, S.A.U. ORONA PORTUGAL Av. , 72 - bajo refurbishment and upgrading. LISBOA 20018 Donostia - San Sebastián (Gipuzkoa)  Beloura Office Park Phone: 34 943 21 12 13  ELECTRA VITORIA Alameda da Beloura, Edif. 4, Piso 2 Fax: 34 943 21 83 80  Cl. Zurrupitieta, 30 2714- 561 Sintra E-mail: [email protected]  Pol. Jundiz Phone: 351 21 915 47 90 01015 Vitoria - Gasteiz (Álava) León Fax: 351 21 915 47 99 Spain ASCENSORES BURGASDIHER, S.L.U. E-mail: [email protected] Phone: 34 945 290 230 Pol. Industrial de León PORTO Fax: 34 945 290 231 Fase II - Parcela 62  Rua Industrial das Lages, nº 185 E-mail: [email protected] C/ Lois, 5  4410 312 Canelas Vng www.electra-vitoria.com 24009 León  Phone: 351 22 716 9740 ACTIVITY: Lifting systems. Phone: 34 987 227 605  Fax: 351 22 716 9749 Fax. 34 987 247 724  E-mail:[email protected] ORONA E-mail: [email protected]  Pol. Lastaola, s/n ALGARVE Madrid  20120 Hernani (Gipuzkoa) Parque Industrial e Comercial de Loulé, BAYFER, S.L.U.  Spain Lt. 13 C/ Santa Leonor, 61 - 4ª planta - Local 2 Phone: 34 943 551 400 8100 272 Loule 28037 - Madrid  Fax: 34 943 550 047 Phone: 351 289 589 889 Phone: 34 913 048 636  E-mail: [email protected] Fax: 351 289 589 887 Fax: 913 758 063  ACTIVITY: Lifting systems. E-mail: [email protected] E-mail: [email protected]  BRAGA ORONA eic Murcia  Rua José Maria Ottoni, 5 Pol. Lastaola, s/n PECRES, S.L.U.  Nogueiró 20120 Hernani (Gipuzkoa) C/ Central, 12  4715-309 Braga Spain 30100 - Espinardo (Murcia)  Phone: 351 253 281808 Phone: 34 943 551 400 Phone: 34 968 858 198  Fax: 351 253 281810 Fax: 34 943 550 047 Fax: 34 968 858 204  E-mail: [email protected] E-mail: [email protected] E-mail: [email protected]  ACTIVITY: Lifting systems. Tenerife ORONA UNITED KINGDOM ORONA Spain COSECAN, S.L.U. C/ Laura Gröte de la Puerta, 1 ORONA UK HQ Baleares 38110 El Mayorazgo 9 Europa View - Sheffield Business Park BALEAR DE ASCENSORES, S.L (Santa Cruz de Tenerife) Sheffield, South Yorkshire S9 1XH Cl. Licorers, 27A Phone: 34 922 826208 UK Pol. Industrial Can Rubiol Fax: 34 922 826205 Phone: 44 (0)8458 725100 07141 Marratxi (Islas Baleares) E-mail: [email protected] Fax: 44 (0)8458 725101 Phone: 34 902 405 454 E-mail: [email protected] Valencia Fax: 34 971 604 208 ASCENSORES SANCHEZMAR, S.L.U. E-mail: [email protected] MIDLANDS C/ Ricardo Micó, 3 - bajo  Saturn Facilities 46009 Valencia Burgos  Spring Road / Ettingshall Phone: 34 963 466 043 ELEVADORES BURGOS, S.L.  Wolverhampton, West Midlands Fax: 34 963 466 166 C/ Juan Ramón Jiménez, s/n  WV4 6JX E-mail: [email protected] Pentasa 3 Nave 256  Phone: 44 (0)845 872 51 10 09007 - (Burgos) ORONA IRELAND Phone: 44 (0)845 872 51 11 Phone: 34 947 484 448 E-mail: [email protected] Fax: 34 947 484 790 LIMERICK (HQ) E-mail: [email protected] MIDWESTERN LIFTS LTD NORTH WEST Corcanree Business Park, Catalunya 298 Winwick Road Dock Road, ASCENSORES GA-LO, S.L.U. Warrington, Cheshire Limerick C/ Botánica, 133 WA2 8HZ Phone: 353 61 400 123 Pol. Industrial Gran Vía Sur Phone: 44 (0)845 872 51 20 Fax: 353 61 400 121 08908 - Hospitalet De Llobregat Phone: 44 (0)845 872 51 21 E-mail: [email protected] (Barcelona) E-mail: [email protected] Phone: 34 932 648 505 DUBLIN Phone: 34 932 648 506 MIDWESTERN LIFTS LTD Phone: 34 902 232500 37 Millennium Trade Park, Fax: 93 2648523/24 Millennium Business Park, E-mail: [email protected] Cappagh Road, Dublin 11 Phone: 353 1 864 5020 Fax: 353 1 864 5021 E-mail: [email protected] INDUSTRY AREA

ORONA LONDON SOUTH ASCENSUD 2000 SARL SORALUCE Unit 3 Domaine de Pelus Plaza, Bº Osintxu - Apdo. 90 Windmill Business Village Batiment 2, Hall D E-20570 Bergara (Gipuzkoa) Windmill Road 16 Avenue Pythagore Spain Sunbury-On-Thames, Middlesex 33700 Merignac Phone: 34 943 769 076 TW16 7DX Phone: 33 556 91 91 20 Fax: 34 943 765 128 Phone: 44 01932 784128 E-mail: [email protected] E-mail: [email protected] E-mail: [email protected] www.soraluce.com ASTREM ACTIVITY: Moving column milling centres. SCOTLAND 15, Rue des Frères Montgolfier Fixedbed CNC milling machine. Machining Suite 6 63170 Aubière centres. Gantry machining centres and portal Ellismuir House Phone: 33 (0)473 151270 milling machines. Ellismuir Way Fax: 33 (0)473 289244 Tannochside Park E-mail: [email protected] BIMATEC SORALUCE Uddington, Glasgow Limburg G71 5PW ATLANTIC ASCENSEURS Germany Phone: 44 (0)1698 80 39 01 Centre Comercial Arena Phone: 49 643 197 820 Phone: 44 (0)1698 80 39 02 Impasse de Muguet Fax: 49 643 171 102 E-mail: [email protected] Route de Bordeaux E-mail: [email protected] 64121 Serres Castet www.bimatec.de SOUTHERN REGION Phone: 33 (0)559 27 00 57 ACTIVITY: Milling machines. Peartree Business Centre E-mail: [email protected] Ferndown Industrial Estate LAKBER MECANIZADOS Cobham Road EGERI APEM Zona Sarrarte, s/n Wimborne, Dorset 13, Rue Boulineau 31830 Lakuntza (Navarra) BH21 7PT 94250 Gentilly Spain Phone: 44 (0)1202 82 45 22 Phone: 33 (0)149 080 228 Phone: 34 948 567 250 Phone: 44 (0)1202 81 33 33 E-mail: [email protected] ENTREPRISES RÉGIONALES SORALUCE ITALIA D’ASCENSEURS (ERA) Via Rovigo, 89 ORONA BELGIUM Park Avenir, Rue Marcel Merieux, ZA 35042 Este (PD) Sacuny Italia COOPMAN LIFTEN NV 69530 Brignais Phone: 0429 60 30 01 Heirweg 123 Phone: 33 (0)478 057337 Fax: 0429 61 54 97 8520 Kuurne Fax: 33 (0)478 057336 E-mail: [email protected] Phone: 32 56 35 85 80 E-mail: [email protected] Fax: 32 56 35 58 65 TAJO E-mail: [email protected] KES ASCENSEURS Pol. Industrial Aranguren, 9 Za Les Colonnes Lot Nº10, 1 Rue Gustave Bº Arragua ASCELEC Eiffel 20180 (Gipuzkoa) Cour Lemaire 7 95130 Le Plessis Bouchard Spain 4651 BATTICE Phone: 33 1 341 66 000 Phone: 34 943 260 000 Phone: 0477 26 74 61 Fax: 34 943 491 363 STARLIFT E-mail: [email protected] ORONA THE NETHERLANDS 415 Rue Claude Nicolas Ledoux Batiment D www.tajo.coop Eiffel Parc ACTIVITY: Plastic injection moulding. ORONA THE NETHERLANDS B.V 13854 Aix En Provence Construction of moulds for plastic injection Curieweg, 17 Phone: 33 (0) 442 20 66 09 moulding. 2408 Bz Alphen Aan Den Rijn E-mail: [email protected] Phone: 31 (0)172 446116 MANCHALAN E-mail: [email protected] OSATU Av. Castilla La Mancha, 11 Edificio earrekobueltaZ E-19171 Cabanillas del Campo ORONA LUXEMBOURG Subida de Areitio, 5 (Guadalajara) 48260 Ermua (Bizkaia) Spain ASCENSEURS LUXEMBOURG, S.A. Spain Phone: 34 949 337 525 64 Rue de Crauthem Phone: 34 943 170 220 Fax: 34 949 337 526 L-3390 Peppange Fax: 34 943 170 227 E-mail: [email protected] Phone: 352 26 51 22 92 E-mail: [email protected] www.manchalan.es E-mail: [email protected] www.osatu.com Tajo and Alecop each have a 20% holding. ACTIVITY: Electro-medical equipment: basic ACTIVITY: Assemblies and subassemblies ORONA FRANCE defibrillators, with monitor and recording, for domestic appliance and automotive with semiautomatic pacemakers and sectors. Plastic injection moulding. ASCENSEURS ALTI LIFT pulsioximeter. Z.A. Beausejour  TABIPLAST 35520 La Meziere Ul. Zmigrodzka 143 Phone: 33 (0) 299 1441 14 51 - 130 Wroclaw E-mail: [email protected] Polonia  NIP 895 18 25 448 ASCENSEURS COOPMAN SARL Phone: 48 604082400 PA du Moulin – Zone A - 135, Allée Hélène Fax: 48 713 329 171 Boucher E-mail: [email protected] 59118 Wambrechies ACTIVITY: Processing of plastics. Phone: 33 03 20 45 98 74 E-mail: [email protected] INDUSTRY AREA 75

TREBOPLAST ULMA CARRETILLAS ELEVADORAS ULMA CONSTRUCTION S.P.A. Svitavská 1600/68 Pº Otadui, 8 Zona Industriale Est – Industriezone Ost 57101 Moravská Trebová 20560 Oñati (Gipuzkoa) I-39035 Monguelfo-Welsberg (BZ) Czech Republic Spain Italia Phone: 420 606 771 897 Phone: 34 943 718 033 Phone: 39 0474 947 400 Phone: 420 461 311 494 Fax: 34 943 783 502 Fax: 39 0474 947 499 E-mail: [email protected] E-mail: atencionalcliente@manutencion. ACTIVITY: Processing of plastics. ulma.es ULMA CONSTRUCCION BALTIC www.ulmacarretillas.com 126, Justiniškiu St. GRUPO ULMA ACTIVITY: Design and development of LT-05268 VILNIUS Bº Garagaltza, 51 – Apdo. 22 integrated tailored solutions for handling Lituania 20560 Oñati (Gipuzkoa) requirements of all kinds. Phone: 370 5 203 49 99 Spain Fax: 370 5 203 49 49 Phone: 34 943 250 300 ULMA INOXTRUCK Fax: 34 943 780 917 Garagaltza Auzoa, 51 - P.O. Box 22 ULMA CONSTRUCCION POLSKA S.A. www.ulma.com 20560 Oñati (Gipuzkoa) 03-115 Varsovia E-mail: [email protected] Spain ul. Klasyków 10 Phone: 34 902 702 919 Polonia ULMA AGRÍCOLA Fax: 34 943 780 917 Phone: 48 22 506 70 00 Barrio Garibai, 9 – Apdo. 50 E-mail: [email protected] Fax: 48 22 814 31 31 20560 Oñati (Gipuzkoa) www.ulmainoxtruck.com Spain ACTIVITY: Conceptualisation, design and ULMA PORTUGAL LDA. Phone: 34 943 034 900 manufacture of hygienic, stainless steel Zona Industrial-Rua Fontes Pereira de Melo Fax: 34 943 716 466 handling equipment. nº 8 E-mail: [email protected] Vale de Figueira www.ulmaagricola.com CENTROMAN 2695-570 São João Da Talha ACTIVITY: Greenhouses. Calle Valportillo Primera, 4 Lisboa Pol. Industrial de Alcobendas Portugal ULMA ARCHITECTURAL SOLUTIONS 28108 - Madrid Phone: 351 219 947 850 Bº Zubillaga, 89 – Apdo. 20 Spain Fax: 351 219 558 022 20560 Oñati (Gipuzkoa) Phone: 34 916 613 564 Spain Fax: 34 916 613 631 ULMA CONSTRUCCIÓN CZ, S.R.O. Phone: 34 943 780 600 E-mail: [email protected] Průmyslová 1009 Fax: 34 943 716 469 www.centroman.net 294 71 Benátky Nad Jizerou E-mail: [email protected] ACTIVITY: Sale and Rent Forklifts, Service Czech Republic www.ulmaarchitectural.com and Training. Phone: 420 326 910 600 ACTIVITY: Prefabricados para la Fax: 420 326 910 601 construcción. ESENERGIA Av. Can Bordoll, 159 ULMA CONSTRUCCION SK, S.R.O. ULMA BETAO POLÍMERO, LDA. Pol. Industrial Can Roquetas Bojnická 20 Zona Industrial Vale de Figueira, Rua A, s/n 08202- Sabadell (Barcelona) 834 04 Bratislava Vale de Figueira Spain Slovakia 2695 Sao Joao da Talha (Lisboa) Phone: 34 930 014 560 Phone: 421 2 4910 2911 - 13, 18 Portugal E-mail: [email protected] Fax: 421 2 4910 2922 Phone: 35 1 912306272 www.snergia.com Fax: 35 21 4720187 ACTIVITY: Business Development battery ULMA COFRAJE S.R.L. regeneration. Soseaua de Centura, 2-8 ULMA BÉTON POLYMÈRE 077025 – Bragadiru 62 Av. du 8 Mai 1945 ULMA CONSTRUCCIÓN ILFOV 64100 Bayonne Pº Otadui, 3 – Apdo. 13 Romania France 20560 Oñati (Gipuzkoa) Phone: 40 31 425 13 22 / 23 Spain Fax: 40 31 425 13 24 ULMA POLIMERBETON SP. Z.O.O. Phone: 34 943 034 900 Zeromskiego 46, 90-626 Lodz Fax: 34 943 034 920 ULMA FORMWORK UKRAINE LTD. Poland E-mail: [email protected] 3, Derevoobrobna St. www.ulmaconstruction.com 01013 Kiev ULMA PREFABRICADOS EM MINERAL ACTIVITY: Services and Solutions for Ukraine COMPOSITE LTDA. industrialized construction. Phone: 380 44 255 14 92 Al Joaquim Eugenio 680 Fax: 380 44 255 14 94 Andar 4 Cj44 ULMA BETONSCHALUNGEN UND Jardim Paulista (Sao Paulo) GERÜSTE GMBH ULMA ANDAMIOS Y ENCOFRADOS Brazil Paul-Ehrlich-Straße 8 ARGENTINA, S.A. D-63322 Rödermark Bernardo de Irigoyen 722 6A Germany CP1072AAP Capital Federal Phone: 49 (0) 6074 9294 0 Argentina Fax: 49 (0) 6074 9294 101 Phone: 54 11 4343 1625 Fax: 54 11 4342 5132 ULMA, S.A.R.L. 27, Rue Gustave Eiffel Z.I. de la Marinière 91070 Bondoufle France Phone: 33 1 69 11 54 50 Fax: 33 1 69 11 54 54 INDUSTRY AREA

ULMA BRASIL - FÔRMAS E ULMA FORMWORK SYSTEMS INDIA PVT. THE WEST REGION OFFICE ESCORAMENTOS LTDA. LTD. Pol. Industrial Espíritu Santo Rua João Dias Ribeiro, 210 Office No. 206, 2nd Floor – INIZIO Building Rua Bell, 24 - 26 Jd. Sagrado Coração de Jesus – ITAPEVI Cardinal Gracious Road, Chakala 15650 Cambre (A Coruña) - SP Andheri (East), BOMBAY – 400 099 Spain CEP: 06693-810 MAHARASHTRA Phone: 34 981 649802 Brazil India Fax: 34 981 649060 Phone: 55 11 3883 1300 Phone: 91 22 28253676 Fax: 55 11 3883 1300 Fax: 91 22 28253673 THE SOUTH REGION OFFICE Camino Nuevo, s/n ULMA CONSTRUCTION SYSTEMS CANADA ULMA FORMWORK KAZAKHSTAN LDA. 18210 Peligros (Granada) INC. 17, Kuishi Dina St. Spain 44 Simpson Road Office 501-502 Phone: 34 958 405028 BOLTON, ONTARIO L7E 1Y4 010010 Astana Fax: 34 958 405328 Canada Kazakhstan Phone: 1 905 857 8562 Phone: 7 7172 58 05 19 ULMA CONVEYOR COMPONENTS Fax: 1 905 857 8564 Phone: 7 7172 40 07 03-04 (ext. 502) Bº Zelaieta, s/n Fax: 7 7172 58 05 19 48210 Otxandio (Bizkaia) ULMA CHILE - ANDAMIOS Y MOLDAJES, Spain S.A. ULMA FORMWORK SINGAPORE PTE. LTD. Phone: 34 945 450 075 Vizcaya n° 325 - Pudahuel 2 Senoko Way Fax: 34 945 450 257 Ruta 68, Camino Noviciado 758027 Singapur E-mail: [email protected] Santiago Singapore www.ulmaconveyor.com Chile Phone: 65 6758 8525 ACTIVITY: Design, manufacture and Phone: 56 2 5990530 Fax: 65 6758 8523 marketing of rollers and components for Fax: 56 2 5990535  transport of unit loads. Spain  ULMA FORM WORKS, INC. ULMA CONVEYOR COMPONENTS GMBH 58 Fifth Avenue Hawthorne, THE CANARIES OFFICE Paul-Ehrlich-Straße 8  07506 Pol. Industrial Valle de Güimar D-63322 Rödermark USA Manzana XIII - Parcelas 21 - 22 Germany Phone: 1 973 636 2040 38509 Güimar (Tenerife) Phone: 49 (0) 1711136223 Fax: 1 973 636 2045 Spain Phone: 34 922 505 020 ULMA EMBEDDED SOLUTIONS ULMA CIMBRAS Y ANDAMIOS DE MÉXICO Fax: 34 922 501 101 Bº Garagaltza, 51 S.A. DE C.V.  20560 Oñati (Gipuzkoa) Vía Gustavo Baz Prada 2160 Acceso 5 Pol. Industrial Las Majoreras Spain 54060 Col. La Loma Los Llanillos, 33 Phone: 34 943 250 300 Tlalnepantla 35259 Ingenio (Las Palmas) Fax: 34 943 780 917 Estado de México Spain E-mail: [email protected] Mexico Phone: 34 928 789 212 www.ulmaembedded.com Phone: 52 55 5361 6783 Fax: 34 928 789 538 ACTIVITY: Engineering services on embedded Fax: 52 55 2628 3549  systems. CENTRAL REGION OFFICE ULMA ENCOFRADOS PERÚ,S.A. Ctra. N-401 Madrid - C. Real, km 87 ULMA HANDLING SYSTEMS Av. Argentina 2882 45110 Ajofrín (Toledo) Bº Garagaltza, 50 - Apdo. 67 Urb. Industrial Wiese, Lima Spain 20560 Oñati (Gipuzkoa)  Phone: 34 925 011 000 Spain Phone: 51 1 613 6700 Fax: 34 925 011 008 Phone: 34 943 782 492 Fax: 51 1 613 6710 Fax: 34 943 782 910 THE EAST REGION OFFICE Fax: 34 943 718 137 ULMA FORMWORKS CHINA R.O. Pol. Industrial Sud-Est www.ulmahandling.com #1009 Fortunegate Mall Pintor Velázquez, 7 - 9 E-mail: [email protected] 1701 West Beijing Road 08213 Polinya (Barcelona) ACTIVITY: Logistics engineering and 200040 Shanghai Spain consultancy. China Phone: 34 93 7132727 Phone: 86 21 62887070 Fax: 34 93 7133643 DELEGATION BARCELONA Fax: 86 21 62885980 C/ Nápoles 82 - 86 Pol. Industrial Son Noguera 08013 Barcelona ULMA FORMWORKS UAE L.L.C. Cas Rossos, 12 - 14 Spain Plot No. 597-547 07620 Llucmajor (Illes Balears) Phone: 34 932 478 860 Dubai Investments Park Spain Fax: 34 932 325 765 P.O. Box 282286 Phone: 34 971 669 850 Dubai (EAU) Fax: 34 971 121 512 DELEGATION VALENCIA Phone: 971 4 8849444 Edificio Salvesen Logística Fax: 971 4 8849445 THE NORTH REGION OFFICE 46960 Aldaya (Valencia) Pol. Industrial Goiain Spain Av. San Blas, 1 Phone: 34 677 985 467 01170 Legutiano (Álava) Spain BRAZIL Phone: 34 945 001 100 Rua José Getulio 579 cj22 Fax: 34 945 001 111 Aclimação São Paulo - SP Brazil - Cep 01509-001 Phone: 55 11 3711 5940 Fax: 55 11 2167 5284 INDUSTRY AREA 77

FRANCE ULMA PACKAGING SARL HARPAK-ULMA PACKAGING, LLC. (GA) 13/17 Rue de la Fontaine Centre Erlia - Z.I. De Jalday 3035 Torrington Drive 77700 Serris 64500 Saint Jean De Luz 30107 Ball Ground (Ga) Phone: 33 (0) 164 633173 France USA Fax: 33 (0) 164633172 Phone: 33 0 5590 80707 Phone: 1 (508) 884 250

THE NETHERLANDS ULMA PACKAGING SRL HARPAK-ULMA Packaging, LLC. (MA) Ringallee 35 Via Dell’artigianato N.2 175 John Quincy Adams Road 6881 MX Velp (Netherlands) 29010 Gragnano Trebbiense 02780 TAUNTON (MA) Phone: 31 (0) 263620733 Italy USA Fax: 31 (0) 263628539 Phone: 39 (0) 523 788 447 Phone: 1 (508) 884-2500

PTLS, S.L. ULMA PACKAGING S.A. DE C.V. Spain Bº Garagaltza nº 50 Vía Gustavo Baz Prada 2160 Edificio 4 20560 Oñati (Gipuzkoa) Planta Baja ANDALUCIA DELEGATION Spain Col La Loma Pol. Industrial La Negrilla, Manzana 1, Phone: 34 943 718 820 54060 Tlanepantla Estado de México C/ Interior, Nave 6 Fax: 34 943 718 828 Mexico 41016 Sevilla E-mail: [email protected] Phone: 52 55 53658072 Spain Phone: 34 955 630 015 PTLS DO BRASIL COMERCIO, ULMA PACKAGING B.V. E-mail: [email protected] IMPORTAÇAO E EXPORTAÇAO, LTDA. Techniekweg 19a Rua José Getúlio, 579, cj 22 4143 Hw Leerdam CANARY ISLANDS DELEGATION Aclimação - São Paulo - Sp – Brasil The Netherlands Camino de las Gavias, 131 Brazil Phone: 31 345 623800 38204 La Laguna (Tenerife) CEP 01509-001 Spain Phone: 55 11 4040-4501 ULMA PACKAGING POLSKA SP. Z.O.O. Phone: 34 922 314 447 Fax: 55 11 2167-5284 Ul. Sikorskiego 5 E-mail: [email protected] 05-119 Legionowo ULMA PACKAGING Poland CATALONIA DELEGATION Bº Garibai, 28 – Apdo. 145 Phone: 48 022 7662250 C/ Pintor Velázquez, 7-9 20560 Oñati (Gipuzkoa) 08213 Polinya (Barcelona) Spain ULMA PACKAGING LDA Spain Phone: 34 943 739 200 Centro De Negócios Quinta Verde, Fracçao B Phone: 34 937 132 845 Fax: 34 943 780 819 Quinta Das Fazendas Novas E-mail: [email protected] E-mail: [email protected] 2130-102 Benavente www.ulmapackaging.com Portugal CENTER DELEGATION ACTIVITY: Packaging equipment and sensors. Phone: 351 263518030 Av. Cerro del Aguila, 3 - Edificio 2, Oficina 2B1 ULMA PACKAGING S.A. ULMA PACKAGING SRL ROMANIA Parque Empresarial Sanse Avenida 101 - Iturraspe N.1075 Strada Turnu Magurele 270D, Cavar Center, 28700 S.S. de los Reyes (Madrid) Partido Gral. San Martin Corp C, Etaj 2, Biroul 2, Sector 4 Spain B1650ICC Buenos Aires Bucuresti Phone: 34 916 523 700 Argentina Romania E-mail: [email protected] Phone: 54 11 47138375 Phone: 40 21 315 4848 GALICIA DELEGATION ULMA PACKAGING PTY LTD ULMA PACKAGING RUSIA Av. de Madrid, 73 - 2º Oficina 9 9 Archimedes Place 1st proezd Perova Polya, 9, building 1, 36214 Vigo (Pontevedra) Qld 4172 Murarrie – Brisbane office 16 Spain Australia 111141 Moscow Phone: 34 986 231 530 Phone: 61 07 33994922 Russia E-mail: [email protected] Phone: 7 (495) 380 17 84 GH NV LEVANTE DELEGATION Langlaarsteenweg 168 ULMA PACKAGING SYSTEMS (SA) (PTY) Edificio arqueP de la Albufera B-2630 Aartselaar LTD Pz. Alquería de la Culla, 4 - Planta 9, Ofc. Belgium Village Crescent – Linbro Village 904 Phone: 32 3 8706060 Linbro Business Park 46910 Alfafar (Valencia) 2146 Sandton Spain ULMA PACKAGING LTDA. South Africa Phone: 34 961 225 202 (Oficina comercial) Phone: 27(11) 608 4005 E-mail: [email protected] Rua José Getúlio, 579 - Cj. 22 Cep: 01509-001 São Paulo ULMA PACKAGING UKRAINE NORTH DELEGATION Brazil A.Akhmatovoy Str., 13, Office 380 Bº Garibai, 28 Phone: 55 11 4063-1143 02068 Kiev 20560 Oñati (Gipuzkoa) Ukraine Spain ULMA PACKAGING GMBH Phone: 38 044 2292877 Phone: 34 943 739 211 Einsteinring 11 E-mail: [email protected] 89257 Illertissen ULMA PACKAGING LIMITED Germany Unit 4 Woodland Court Phone: 49 (0) 7303/901996-0 Coach Crescent Shireoaks 5818AD Worksop, UK Phone: 44 (0) 1909506504 INDUSTRY AREA

ULMA PIPING Bº Zubillaga, 3 – Apdo. 14 20560 Oñati (Gipuzkoa) Spain Phone: 34 943 780 552 Fax: 34 943 781 808 E-mail: [email protected] www.ulmapiping.com ACTIVITY: Manufacture of forged flanges and accessories.

INDUSTRIAS ULMA VENEZOLANA C.A. Edificio El Candil Av. Norte, piso 8, Ofic. 8A Urbanización La Candelaria 1010 Caracas, Venezuela Te.l: 58 212 5745703 Fax: 58 212 5746054

ULMA LAZKAO FORGING, S.L. Cl. Zubierreka, 52 20210 Lazkao (Gipuzkoa) Spain Phone: 34 943 805 333 ACTIVITY: Forging.

ULMA PRECINOX Bº , 11 20230 Legazpi (Gipuzkoa) Spain Phone: 34 943 250 790 Fax: 34 943 250 765 E-mail: [email protected] www.ulmaprecinox.com ACTIVITY: Manufacture of metal structures and components.

UROLA Urola-Kalea, s/n - Apdo. 3 20230 Legazpia (Gipuzkoa) Spain Phone: 34 943 737 003 Fax: 34 943 730 926 E-mail: [email protected] E-mail: [email protected] www.urola.com ACTIVITY: Construction of blowing machines for the manufacture of hollow thermoplastic containers. Manufacture of blowing moulds. Transformation of plastic by extrusion. Transformation of plastic by injection. Transformation of plastic by blowing. Transformation of plastic by injection-blowing.

URSSA Campo de los Palacios, 18 - Apdo. 284 01006 Vitoria (Álava) Spain Phone: 34 945 158 510 Fax: 34 934 158 513 E-mail: [email protected] www.urssa.es ACTIVITY: Engineering, manufacture of metal structures. Integral project management.

PACECO ESPAÑA, S.A. Capitán Haya 1 - 8º 28020 Madrid Spain Phone: 34 917 619 799 Fax: 34 914 579 095 E-mail: [email protected] ACTIVITY: Manufacture of harbour cranes for containers. RETAIL AREA 79

RETAIL DAPARGEL S.L., PERFUMERIAS IF. COMISLAGUN Idorsolo Kalea, 15, Edificio San Isidro, II, Carretera Masía de Juez, 18A GRUPO EROSKI planta 1ª, Departamento 12, planta 1ª 46900 Torrent (Valencia) Bº San Agustín, s/n 48160 Derio (Bizkaia) Spain 48230 Elorrio (Bizkaia) Spain Phone: 34 961 568 001 Spain www.infaradis.com Fax: 34 961 568 132 Phone: 34 946 211 211 A CTIVITY: Comercial distribution of E-mail: [email protected] Fax: 34 946 211 222 perfumery items. 73,4% owned by Auzo-Lagun. www.eroski.es A CTIVITY: Group catering service. A CTIVITY: Group of companies belonging FORUM SPORT S.A. to the EROSKI cooperative, whose core Bº Etxerre, s/n GESLAGUN business focuses on the retail trading sector 48970 Basauri (Bizkaia) Uribarri Etorbidea, 35 – Apdo. 140 for mass consumer goods and services, Spain 20500 Mondragón (Gipuzkoa) through multiformat outlets that are Phone: 944 264 830 Spain either of a general nature (supermarkets, Fax: 944 264 831 Phone: 34 943 794 611 hypermarkets and petrol stations) or specialist www.forumsport.es Fax: 34 943 794 366 (perfumes,sport, travel, leisure and culture). www.sportarea.es A CTIVITY: Group catering service. A CTIVITY: Comercial distribution of sport Food Domain ítems. JANGARRIA ACTIVITY: Retailing of mass consumer Katuarri, 20 goods and services, through hypermarkets, VIAJES EROSKI, S.A., TRAVEL AIR 31013 Ansoain (Navarra) supermarkets, self-services and petrol stations. Pol. Artunduaga 14 - 3 Spain 48970 Basauri (Bizkaia) Phone: 34 948 382 020 , S.A. Spain Fax: 34 948 131 892 Ciencias, 135 www.viajeseroski.es E-mail: [email protected] 08908 L’Hospitalet de Llobregat (Barcelo- A CTIVITY: Travel Agency specialising in A CTIVITY: Group catering service. na) Spain holidays and business travel. Phone: 902 116 060 BARRENETXE E-mail: [email protected] Food and Agriculture Okerra, 7 www.caprabo.es 48270 Markina (Bizkaia) Spain GRUPO AUSOLAN Phone: 34 946 168 143 CECOSA HIPERMERCADOS S.L. Uribarri Etorbidea, 35 Explot. Berriatua: MercaMadrid Plataforma Baja 20500 Mondragón (Gipuzkoa) Phone: 34 946 139 157 Parcela B-2 Calle 21 Spain Explot. Etxebarria: Crta. Villaverde-Vallecas Km 3,8 Phone: 34 943 794 611 Phone: 34 946 166 173 28053 (Madrid) E-mail: [email protected] E-mail: [email protected] Spain www.ausolan.com A CTIVITY: Commercial distribution of A CTIVITY: Greenhouse and open-air fruit and vegetable crops. general consumer goods and services. ADARA Pº del ferrocarril, 339, 3º - 1ª BEHI-ALDE CECOSA SUPERMERCADOS S.L. 08860 Castelldefels (Barcelona) Barrio Olaeta MercaMadrid Plataforma Baja Spain Aramaiona (Álava) Parcela B-2 Calle 21 Phone: 34 936 455 100 Spain Crta Villaverde-Vallecas Km. 3,8 Fax: 34 936 455 101 Phone: 34 945 450 100 28053 (Madrid) E-mail: [email protected] Fax: 34 945 450 315 Spain A CTIVITY: Group catering. A CTIVITY: Commercial distribution of E-mail: [email protected] A CTIVITY: Milk, livestock for breeding and meat. general consumer goods and services. AUZO-LAGUN Uribarri Etorbidea, 35 MIBA EROSKI S. COOP. 20500 Mondragón (Gipuzkoa) Área Industrial Galarza, s/n Bº San Agustín, s/n Spain 48277 Etxebarria (Bizkaia) 48230 Elorrio (Bizkaia) Phone: 34 943 794 611 Spain Spain Fax: 34 943 794 366 Phone: 34 946 167 884 Phone: 34 946 211 211 E-mail: [email protected] Fax: 34 946 167 886 Fax: 34 946 211 222 A CTIVITY: Group catering. Cooked dishes. Granja: 34 945 450 259 www.eroski.es Cleaning of buildings and premises. E-mail: [email protected] Integrated health service. Diversification Area A CTIVITY: Compound feeds. Tools and small farming machinery. Fertilisers and seeds. ACTIVITY: Retailing of consumer goods and COCINA CENTRAL GOÑI Phytosanitary products. Veterinary service. services through specialist outlets: perfumes, Rivera de Axpe, 38 HORECA (Hotels, Restaurants and Catering), 48950 Erandio (Bizkaia) UNEKEL Cash & Carry, sports shops, travel agents, and Spain Barriada de Berrio, s/n leisure and culture outlets. Phone: 34 944 630 588 48230 Elorrio (Bizkaia) Fax: 34 944 630 221 Spain ABACUS IBERIA, S.A., ABAC E-mail: [email protected] Phone: 34 946 167 884 Avenida Pablo Neruda, 91 - 97 A CTIVITY: Group catering service. Centro Comercial Madrid Sur Fax: 34 946 167 886 A CTIVITY: Breeding of rabbits. 28018 Madrid COCINA CENTRAL MAGUI Spain C/ Larragana, 12 - Pabellón 1 www.tiendasabac.es 01013 Vitoria-Gasteiz (Álava) A CTIVITY: Commercial distribution of Spain leisure and culture items. Phone: 34 945 251 776 Fax: 34 945 251 644 E-mail: [email protected] www.maguinet.com A CTIVITY: Group catering service. KNOWLEDGE

Research Centres IK4 - IKERLAN MAIER TECHNOLOGY CENTER (MTC) Paseo José María Arizmendiarrieta, 2 - Apdo. Pol. Industrial Arabieta AOTEK 146 48300 Gernika (Bizkaia) Barrio San Andrés, 19 - Apdo. 2 20500 Mondragón (Gipuzkoa) Spain 20500 Mondragón (Gipuzkoa) Spain Phone: 34 946 259 265 Spain Phone: 34 943 712 400 Fax: 34 946 259 258 Phone: 34 943 039 805 Fax: 34 943 796 944 www.maier.es Fax: 34 943 719 203 E-mail: [email protected] ACTIVITY: Research and development into E-mail: [email protected] www.ikerlan.es automotive assemblies and components made www.aotek.es ACTIVITY: Innovation and development with thermoplastics. Development of new ACTIVITY: Automation and optics. of products and processes of design and technologies. production. Lines: embedded systems, C.S. CENTRO STIRLING conversion and control of power electronics MIK (MONDRAGON INNOVATION & Avda Álava, 3 systems, conversion and control of power KNOWLEDGE) 20550 Aretxabaleta (Gipuzkoa) electronics systems, design, monitoring and Ibarra Zelaia, 2 Spain control of mechatronic structures, micro 20560 Oñati (Gipuzkoa) Phone: 34 943 037 948 technologies for in vitro diagnostic systems, Spain www.centrostirling.com power generation and storage of energy and Phone: 34 943 719 191 ACTIVITY: Sustainable energy in the home mass customization of product and service. Fax: 34 943 718 162 environment. E-mail: [email protected] IKERLAN Unidad de Energía www.mik.es EDERTEK P arque Tecnológico de Álava ACTIVITY: Management research center Polo de Innovación Garaia Juan de Cierva, 1 specialized in organizational and social Isasi Kalea, 6 - Apdo. 19 01510 Miñano Menor (Árava) innovation. 20500 Mondragón (Gipuzkoa) Spain Based in Bidasoa: Spain Phone: 34 943 712 400 Hendaya, 8 Phone: 34 943 038 867 Fax: 34 945 296 296 20301 Irún Fax: 34 943 038 845 E-mail: [email protected] IK4 - LORTEK ORONA EIC www.fagorederlan.es Arranomendi Kalea, 4A Pol. Industrial Lastaola, s/n ACTIVITY: Technological Centre specialized in 20240 Ordizia (Gipuzkoa) 20120 Hernani (Gipuzkoa) the manufacture and assembly of automotive Spain Spain components. Phone: 34 943 882 303 Phone: 34 943 551 400 Fax: 34 943 884 345 Fax: 34 943 550 047 ETIC MICROSOFT E-mail: [email protected] E-mail: [email protected] Polo de Innovación Garaia www.lortek.es www.orona.es Goiru Kalea, 1 – Edificio A, 3ª planta ACTIVITY: Center specialized in materials, ACTIVITY: Elevation innovation centre. 20500 Mondragón (Gipuzkoa) processes and joining technologies. Spain ULMA PACKAGING TECHNOLOGICAL Phone: 34 943 082 925 ISEA CENTER (UPTC) E-mail: [email protected] Polo de Innovación Garaia Barrio Garagaltza, 51 – 22 PK www.embedded-technologies.org Goiru kalea, 7 20560 Oñati (Gipuzkoa) ACTIVITY: Development of projects involving 20500 Mondragón (Gipuzkoa) Spain embedded systems technologies. Spain Phone: 34 943 039 350 Phone: 34 943 772 064 Fax: 34 943 039 341 FAGOR HOMETEK Fax: 34 943 795 437 www.ulmapackaging.com Bº San Andrés, 18 www.iseamcc.net ACTIVITY: Development and Research in 20500 Mondragón (Gipuzkoa) ACTIVITY: Innovation in advanced services. packaging sector. Spain Phone: 34 943 719 100 KONIKER Training Centres Fax: 34 943 036 928 Pol. Industrial Bainetxe, 5A 20550 Aretxabaleta (Gipuzkoa) www.fagor.com ARIZMENDI Spain ACTIVITY: Home fittings. Otalora Lizenziaduna, 8 Phone: 34 943 039 360 20500 Mondragón (Gipuzkoa) Fax. 34 943 039 369 IK4-IDEKO Spain E-mail: [email protected] Calle de Arriaga, 2 Phone: 34 943 772 025 www.koniker.coop 20870 Elgoibar (Gipuzkoa) Fax: 34 943 797 922 ACTIVITY: R&D in forming and assembly. Spain E-mail: [email protected] Phone: 34 943 748 000 www.arizmendi.eu LEARTIKER Fax: 34 943 743 804 ACTIVITY: Education. E-mail: [email protected] Xemein Etorbidea 48270 Markina-Xemein (Bizkaia) www.ideko.es GOIERRI GOI MAILAKO ESKOLA Spain ACTIVITY: : Specialists in manufacturing La Granja Auzoa, z/g Phone: 34 946 169 167 Technologies and industrial production. 20240 Ordizia (Gipuzkoa) www.leartiker.com Research areas: strategic innovation, Spain ACTIVITY: Research, development and production management, dynamics and Phone: 34 943 880 062 innovation in polymer and food technologies. control, mechanical design, intelligent Fax: 34 943 888 351 software, transformation process, inspection E-mail: [email protected] and measurement, and ultra-precision www.goierrieskola.org microtechnology. ACTIVITY: Education. KNOWLEDGE 81

LEA-ARTIBAI SCHOOL OF HUMANITIES AND BILBAO BERRIKUNTZA FAKTORIA Xemein etorbidea, 19 EDUCATION Uribitarte, 6 48270 Markina-Xemein (Bizkaia) Faculty of Mondragon Unibertsitatea 48001 Bilbao (Bizkaia) Spain Eskoriatza CAMPUS Spain Phone: 34 946 169 002 Dorleta, s/n Phone: 34 943 712 185 Fax: 34 946 169 160 20540 Eskoriatza (Gipuzkoa) Fax: 34 943 712 193 E-mail: [email protected] Spain E-mail: [email protected] www.leartik.com Phone: 34 943 714 157 www.mondragon.edu ACTIVITY: Technical education. Fax: 34 943 714 032 ACTIVITY: Activities geared to stimulating E-mail: [email protected] creativity, innovation and advanced LEARTIKER TECNOLOGÍA DE ALIMENTOS www.mondragon.edu/eu/huhezi entrepreneurship. Edificio ecnologíaT de Alimentos Aretxabaleta Campus Xemein Etorbidea, 19 Otalora, 29 OTALORA 48270 Markina-Xemein (Bizkaia) 20550 Aretxabaleta (Gipuzkoa) Palacio Otalora Spain Spain Barrio Aozaraza, s/n Phone: 946 169 167 Phone: 34 943 714 157 20550 Aretxabaleta (Gipuzkoa) E-mail: [email protected] Fax: 34 943 714 032 Spain E-mail: [email protected] Phone: 34 943 712 406 LEARTIKER POLYMER R&D www.mondragon.edu/eu/huhezi Fax: 34 943 712 338 Lea Artibai Berrikuntza gunea ACTIVITY: Schoolteacher’s college. Audio- E-mail: [email protected] Xemein Etorbidea, 12A visual Communication Studies. www.otalora.com 48270 Markina-Xemein (Bizkaia) ACTIVITY: Cooperative and business training. Spain HIGHER POLYTECHNIC SCHOOL Tel. 34 946 169 089 Faculty of Mondragon Unibertsitatea TXORIERRI POLITEKNIKA IKASTEGIA E-mail: [email protected] mondragÓn Campus Untzaga Ibaia kalea, 1 St./Loramendi, 4 – Apdo. 23 48016 Derio (Bizkaia) 20500 Arrasate-Mondragón (Gipuzkoa) Spain C/ Loramendi, 4 Spain Phone: 34 944 034 060 20500 Arrasate-Mondragón (Gipuzkoa) Phone: 34 943 794 700 Fax: 34 944 034 061 Spain Fax: 34 943 791 536 E-mail: [email protected] Phone: 34 943 712 185 www.mondragon.edu/eu/gep www.txorierri.net Fax: 34 943 712 193 E-mail: [email protected] ACTIVITY: Technical education. E-mail: [email protected] Goierri Campus www.mondragon.edu Granja Auzoa, s/n. ACTIVITY: University studies. 20240 Ordizia (Gipuzkoa) Spain SCHOOL OF BUSINESS Phone: 34 943 880 062 Faculty of Mondragon Unibertsitatea Fax: 34 943 888 351 Oñate Campus www.mondragon.edu/eu/gep Ibarra Zelaia, 2 E-mail: [email protected] 20560 Oñati (Gipuzkoa) ACTIVITY: Technical education. Spain Donostialdea Campus Phone: 34 943 718 009 Orona IDeO-innovation city Fax: 34 943 718 162 Orona Fundazioa E-mail: [email protected] 20120 Hernani, (Gipuzkoa) BIDASOA CAMPUS Spain Palacio Ducourau - Hendaia, 8 Phone: 34 943 739 632 20301 Irun (Gipuzkoa) www.mondragon.edu/eu/gep Spain E-mail: [email protected] Phone: 34 943 639 129 ACTIVITY: University degrees, Fax: 34 943 667 022 postgraduate studies and further training E-mail: [email protected] for professionals and research in the www.mondragon.edu/eu/enpresagintza engineering and energy fields. ACTIVITY: Training of undergraduate, postgraduate and continuing education in CULINARY SCIENCE FACULTY management. Management research. Faculty of Mondragon Unibertsitatea Donostia Campus Paseo Juan Avelino Barriola, 101 20009 Donostia (Gipuzkoa) Spain Phone: 34 902 540 866 Fax. 34 943 574 502 E-mail:[email protected] www.bculinary.com ACTIVITY: Education in gastronomic sciences. SUPPORT BODIES AND INTERNATIONAL SERVICES

Support Bodies MONDRAGON PROMOCIÓN MONDRAGON SHANGHAI Pº José María Arizmendiarrieta, 5 SOURCING OFFICE ATEGI 20500 Mondragón (Gipuzkoa) Room 3101, Haitong Securities Building, Polo Garaia, Goiru kalea - Building A – 2nd floor Spain No. 689 Guangdong Road, 20500 Mondragón (Gipuzkoa) Phone: 34 943 779 300 200001 – Shanghai, Spain Fax: 34 943 796 632 China Phone: 34 943 711 930 36% owned by MONDRAGON Inversiones y Phone: 8621 6341 0728 / 29 / 30 Fax: 34 943 773 101 Caja Laboral. Fax: 8621 6341 0725 E-mail: [email protected] ACTIVITY: Promotion of companies. Corporate Delegate: Mr. Jokin Laspiur www.ategi.com Email: [email protected] ACTIVITY: Buying portal. MONDRAGON SUSTRAI Pº José María Arizmendiarrieta, 5 MONDRAGON SHENZHEN FUNDACIÓN MONDRAGON 20500 Mondragón (Gipuzkoa) Room 20 Cb-A1, 20 F, Block B, Bank of Pº José María Arizmendiarrieta, 5 Spain China Tower, 20500 Mondragón (Gipuzkoa) Phone: 34 943 779 300 Caitian Road, Futian District, Spain Fax: 34 943 796 632 518036 Shenzhen Phone: 34 943 779 300 ACTIVITY: Property management. China Fax: 34 943 796 632 Phone: 86 755 8375 2452 / 2453 ACTIVITY: Promotion of social economy. POLO DE INNOVACIÓN GARAIA Fax: 86 755 83752 453 Goiru kalea, 1 Corporate Delegate: Mr. Jason Zou- Chief MONDRAGON 20500 Mondragón (Gipuzkoa) Representative Pº José María Arizmendiarrieta, 5 Spain E-mail: [email protected] 20500 Mondragón (Gipuzkoa) Phone: 34 943 038 846 Spain Fax: 34 943 793 999 MONDRAGON INDIA Phone: 34 943 779 300 E-mail: [email protected] Fax: 34 943 796 632 www.pologaraia.es MONDRAGON NUEVA DELHI www.mondragon-corporation.com ACTIVITY: To provide infrastructures for Mondragon India ACTIVITY: Services Business to Business. innovation. II Floor, F-89 / 8 Okhla Industrial Area, Phase - I MONDRAGON CENTRO DE PROMOCIÓN International Services New Delhi – 110020 Polo de Innovación Garaia India Phone: 91 11 40649000 Goiru Kalea, 1 - 1º MONDRAGON BRASIL Fax: 91 11 40649001 20500 Mondragón (Gipuzkoa) Alameda Santos, 2.335 Corporate Delegate: Mr. Ashutosh Sharma Spain 7º Andar, Cj. 71 CEP 01419-002 E-mail: [email protected] Phone: 34 943 082 215 Sao Paulo Fax: 34 943 796 632 BraZil MONDRAGON PUNE E-mail: mondragon-cp@mondragoncorpora- Phone: 55 11 3082 3336 CORPORATE OFFICE tion.com Fax: 55 11 3082 3365 Rachna Ventura Building, www.mondragon-corporation.com Corporate Delegate: Sr. Ibrahin Joao Elias 5th Floor, CTS No. 1337/1, ACTIVITY: Promotion of new activities. E-mail: [email protected] Survey No. 134/1, ITI Road, Aundh, MONDRAGON INNOVACIÓN MONDRAGON CHILE Pune – 411007. Pº José María Arizmendiarrieta, 5 Santiago de Chile - Chile India 20500 Mondragón (Gipuzkoa) Director Área: Sr. Fernando Fernández de Landa Spain Phone: 91 9975449340 Director: Mr. Ashutosh Sharma Phone: 34 943 779 300 MONDRAGON CHINA Fax: 34 943 796 632 Email: [email protected] 51% owned by MONDRAGON INVERSIONES. MONDRAGON BEIJING MONDRAGON MÉXICO ACTIVITY: Financing of technology projects. Room 1106, Golden Land Building, Ejército Nacional, 678 32 Liang Ma Qiao Road, Chaoyang District, Interior 201 - Col. Polanco MONDRAGON INVERSIONES 100016, Beijing, México DF 11550 Pº José María Arizmendiarrieta, 5 China Mexico 20500 Mondragón (Gipuzkoa) Phone: 8610 6464 3686 Phone: 52 55 5250 1984 / 1954 Spain Fax: 8610 6464 3680 Corporate Delegate: Sra. Teresa Fernández Phone: 34 943 779 300 Corporate Delegate: Mr. Jimmy Yan E-mail: [email protected] Fax: 34 943 796 632 E-mail: jimmy.yan@mondragoncorpora- ACTIVITY: Promotion of companies. tion.cn MONDRAGON RUSIA E-mail: [email protected] MONDRAGON NAVARRA C/ Argunovskaya Nº3 /1 Moscu (CP 129075). Av. Carlos III, 36 - 1º MONDRAGON SHANGHAI Russia Pamplona (Navarra) CORPORATE OFFICE Tel./ Fax: 7 495 787 74 45 Spain Room 3101, Haitong Securities Building, Corporate Delegate: Mr. Luis del Castillo Phone: 34 943 421 942 No. 689 Guangdong Road, E-mail: [email protected] Fax: 34 943 421 943 200001 – Shanghai, E-mail: [email protected] 25% owned by MONDRAGON INVERSIONES. China ACTIVITY: Promotion of companies. Phone: 8621 6341 0728 / 29 / 30 Fax: 8621 6341 0725 Corporate Delegate: Mr. Jason Zou – Chief Representative Email: [email protected] SUPPORT BODIES AND INTERNATIONAL SERVICES 83

MONDRAGON USA 1401 New York Avenue, NW Suite 1225 Washington, DC 20005 USA Phone: 1 202 463 7877 Phone: 1 202 463 7744 Fax: 1 202 861 4784 Corporate Delegate: Mr. Michael Peck E-mail: [email protected] E-mail: [email protected]

MONDRAGON VIETNAM 6th Floor, Rolanno Business Center 157 Vo Thi Sau St, Ward 6, Dist.3, HCMC, Vietnam Phone: 84-83 820 6034 Fax: 84-83 820 7335 Nguyen Thanh Phong (David) Sourcing & Business Development E-mail: [email protected] www.mondragon-corporation.com

MONDRAGON TAIWAN 12f-1, No. 77-1, Sec. 2, Jhonghua E. Rd. East District Tainan City, Taiwan (R.O.C.) Taiwan Phone: 886 6 2603984 Fax: 886 6 3359111 Jokin Laspiur E-mail: [email protected] www.mondragon-corporation.com “Between the past, where our memories lie, and the future, where we place our hopes, we must face the present by embracing the duties imposed by circumstance.” Jose Maria Arizmendiarrieta (1915-1976) 85

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FULL YEARLY REPORT AND VIDEO Paseo José María Arizmendiarrieta 5, 20500 Mondragón · Gipuzkoa · Spain www.mondragon-corporation.com