Charters 2018 As of October 9, 2018.Xlsx
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Here in Between, It’S Likely That the Challenges Facing the Aviation Industry Are Leading You and Your Family to Plan for Changes in Your Income and Lifestyle
August 2020 Aero Crew News Your Source for Pilot Hiring and More.. Aero Crew News Your Source for Pilot Hiring and More.. For every leg of your journey AeroCrewNews.com AeroCrewSolutions.com TOP PAY & ADDING 36 ERJ145s in 2020 Train and fly within 3 months Proud Aviate Program Partner Jump to each section Below by clicking on the title or photo. contentsAugust 2020 20 28 22 30 24 Also Featuring: Letter from the Publisher 8 Aviator Bulletins 10 Career Vectors 32 4 | Aero Crew News BACK TO CONTENTS the grid US Cargo US Charter US Major Airlines US Regional Airlines ABX Air Airshare Alaska Airlines Air Choice One Alaska Seaplanes GMJ Air Shuttle Allegiant Air Air Wisconsin Ameriflight Key Lime Air American Airlines Cape Air Atlas Air/Southern Air Omni Air International Delta Air Lines CommutAir FedEx Express Ravn Air Group Frontier Airlines Elite Airways iAero Airways XOJET Aviation Hawaiian Airlines Endeavor Air Kalitta Air JetBlue Airways Envoy Key Lime Air US Fractional Southwest Airlines ExpressJet Airlines UPS FlexJet Spirit Airlines GoJet Airlines NetJets Sun Country Airlines Grant Aviation US Cargo Regional PlaneSense United Airlines Horizon Air Empire Airlines Key Lime Air Mesa Airlines ‘Ohana by Hawaiian Piedmont Airlines PSA Airlines Republic Airways The Grid has moved online. Click on the Silver Airways airlines above to go directly to that airline, Skywest Airlines or go to www.AeroCrewNews.com/thegrid. Star Mania Air, Inc. July 2020 | 5 A FINANCIAL PARTNER TO HELP YOU ALTER COURSE As the ripple effects of this pandemic continue to create turbulence in every area of our daily lives, we understand that you and your loved ones are uncertain about the future of your career, your goals, and your financial security. -
United-2016-2021.Pdf
27010_Contract_JCBA-FA_v10-cover.pdf 1 4/5/17 7:41 AM 2016 – 2021 Flight Attendant Agreement Association of Flight Attendants – CWA 27010_Contract_JCBA-FA_v10-cover.indd170326_L01_CRV.indd 1 1 3/31/174/5/17 7:533:59 AMPM TABLE OF CONTENTS Section 1 Recognition, Successorship and Mergers . 1 Section 2 Definitions . 4 Section 3 General . 10 Section 4 Compensation . 28 Section 5 Expenses, Transportation and Lodging . 36 Section 6 Minimum Pay and Credit, Hours of Service, and Contractual Legalities . 42 Section 7 Scheduling . 56 Section 8 Reserve Scheduling Procedures . 88 Section 9 Special Qualification Flight Attendants . 107 Section 10 AMC Operation . .116 Section 11 Training & General Meetings . 120 Section 12 Vacations . 125 Section 13 Sick Leave . 136 Section 14 Seniority . 143 Section 15 Leaves of Absence . 146 Section 16 Job Share and Partnership Flying Programs . 158 Section 17 Filling of Vacancies . 164 Section 18 Reduction in Personnel . .171 Section 19 Safety, Health and Security . .176 Section 20 Medical Examinations . 180 Section 21 Alcohol and Drug Testing . 183 Section 22 Personnel Files . 190 Section 23 Investigations & Grievances . 193 Section 24 System Board of Adjustment . 206 Section 25 Uniforms . 211 Section 26 Moving Expenses . 215 Section 27 Missing, Interned, Hostage or Prisoner of War . 217 Section 28 Commuter Program . 219 Section 29 Benefits . 223 Section 30 Union Activities . 265 Section 31 Union Security and Check-Off . 273 Section 32 Duration . 278 i LETTERS OF AGREEMENT LOA 1 20 Year Passes . 280 LOA 2 767 Crew Rest . 283 LOA 3 787 – 777 Aircraft Exchange . 285 LOA 4 AFA PAC Letter . 287 LOA 5 AFA Staff Travel . -
Runway Excursion During Landing, Delta Air Lines Flight 1086, Boeing MD-88, N909DL, New York, New York, March 5, 2015
Runway Excursion During Landing Delta Air Lines Flight 1086 Boeing MD-88, N909DL New York, New York March 5, 2015 Accident Report NTSB/AAR-16/02 National PB2016-104166 Transportation Safety Board NTSB/AAR-16/02 PB2016-104166 Notation 8780 Adopted September 13, 2016 Aircraft Accident Report Runway Excursion During Landing Delta Air Lines Flight 1086 Boeing MD-88, N909DL New York, New York March 5, 2015 National Transportation Safety Board 490 L’Enfant Plaza, S.W. Washington, D.C. 20594 National Transportation Safety Board. 2016. Runway Excursion During Landing, Delta Air Lines Flight 1086, Boeing MD-88, N909DL, New York, New York, March 5, 2015. Aircraft Accident Report NTSB/AAR-16/02. Washington, DC. Abstract: This report discusses the March 5, 2015, accident in which Delta Air Lines flight 1086, a Boeing MD-88 airplane, N909DL, was landing on runway 13 at LaGuardia Airport, New York, New York, when it departed the left side of the runway, contacted the airport perimeter fence, and came to rest with the airplane’s nose on an embankment next to Flushing Bay. The 2 pilots, 3 flight attendants, and 98 of the 127 passengers were not injured; the other 29 passengers received minor injuries. The airplane was substantially damaged. Safety issues discussed in the report relate to the use of excessive engine reverse thrust and rudder blanking on MD-80 series airplanes, the subjective nature of braking action reports, the lack of procedures for crew communications during an emergency or a non-normal event without operative communication systems, inaccurate passenger counts provided to emergency responders following an accident, and unclear policies regarding runway friction measurements and runway condition reporting. -
G410020002/A N/A Client Ref
Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur G410020002/A N/A Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No./N° VME G410020002 G410020002 RETURN BIDS TO: Title – Sujet: RETOURNER LES SOUMISSIONS À: PURCHASE OF AIR CARRIER FLIGHT MOVEMENT DATA AND AIR COMPANY PROFILE DATA Bids are to be submitted electronically Solicitation No. – N° de l’invitation Date by e-mail to the following addresses: G410020002 July 8, 2019 Client Reference No. – N° référence du client Attn : [email protected] GETS Reference No. – N° de reference de SEAG Bids will not be accepted by any File No. – N° de dossier CCC No. / N° CCC - FMS No. / N° VME other methods of delivery. G410020002 N/A Time Zone REQUEST FOR PROPOSAL Sollicitation Closes – L’invitation prend fin Fuseau horaire DEMANDE DE PROPOSITION at – à 02 :00 PM Eastern Standard on – le August 19, 2019 Time EST F.O.B. - F.A.B. Proposal To: Plant-Usine: Destination: Other-Autre: Canadian Transportation Agency Address Inquiries to : - Adresser toutes questions à: Email: We hereby offer to sell to Her Majesty the Queen in right [email protected] of Canada, in accordance with the terms and conditions set out herein, referred to herein or attached hereto, the Telephone No. –de téléphone : FAX No. – N° de FAX goods, services, and construction listed herein and on any Destination – of Goods, Services, and Construction: attached sheets at the price(s) set out thereof. -
Aircraft Noise and Operations Report 2014 Bi-Annual Summary January – June
Aircraft Noise and Operations Report 2014 Bi-Annual Summary January – June Cincinnati/Northern Kentucky International Airport AIRCRAFT NOISE AND OPERATIONS REPORT 2014 BI-ANNUAL SUMMARY JANUARY - JUNE Table of Contents and Summary of Reports Aircraft Noise Report Page 1 This report details the locations of all complaints for the reporting period. Comparisons include state, county and areas within each county. Quarterly & Annual Comparison of Complaints Page 2 This report shows the trends of total complaints comparing the previous five years by quarter to the current year. Complaints by Category Page 3 Complaints received for the reporting period are further detailed by fourteen types of complaints, concerns or questions. A complainant may have more than one complaint, concern or question per occurrence. Complaint Locations and Frequent Complainants Page 4 This report shows the locations of the complainants on a map and the number of complaints made by the most frequent/repeat complainants for the reporting period. Total Runway Usage - All Aircraft Page 5 This report graphically shows the total number and percentage of departures and arrivals on each runway for the reporting period. Nighttime Usage by Large Jets Page 6 This report graphically shows the total number and percentage of large jet departures and arrivals on each runway during the nighttime hours of 10:00 p.m. to 7:00 a.m. for the reporting period. Nighttime Usage by Small Jets and Props Page 7 This report graphically shows the total number and percentage of small jet and prop departures and arrivals on each runway during the nighttime hours of 10:00 p.m. -
FY18 Airport Statements
COMPREHENSIVE ANNUAL FINANCIAL OF REPORT THE AIRPORT For the fiscal years ended ENTERPRISE FUND June 30, 2018 & 2017 An enterprise fund of the City of Charlotte, Charlotte, NC CHARLOTTE DOUGLAS International Airport NORTH CAROLINA Comprehensive Annual Financial Report For the fiscal years ended June 30, 2018 and 2017 As of June 30, 2018: MAYOR: Vi Alexander Lyles MAYOR PRO TEM: Julie Eiselt CITY COUNCIL Dimple Ajmera LaWana Mayfield Tariq Bokhari James Mitchell Jr. Edmund H Driggs Matt Newton Larken Egleston Greg Phipps Justin Harlow Braxton Winston II CITY MANAGER’S OFFICE Marcus D. Jones, City Manager Robert D. Campbell, Acting Chief Financial Officer & Finance Director CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT Brent Cagle, Airport Chief Executive Officer Michael Hill, Airport Chief Financial Officer An enterprise fund of the City of Charlotte, Charlotte, NC Charlotte Douglas International Airport … For the fiscal year ended June 30, 2018 … 3 TABLE OF CONTENTS 7 INTRODUCTORY SECTION 8 LETTER OF TRANSMITTAL 23 CERTIFICATE OF ACHIEVEMENT FOR EXCELLENCE IN FINANCIAL REPORTING 25 FINANCIAL SECTION 26 REPORT OF INDEPENDENT AUDITOR 27 MANAGEMENT’S DISCUSSION & ANALYSIS 28 MANAGEMENT'S DISCUSSION & ANALYSIS 28 FINANCIAL HIGHLIGHTS 29 OVERVIEW OF FINANCIAL STATEMENTS 39 FINANCIAL STATEMENTS 40 COMPARATIVE STATEMENTS OF NET POSITION 43 COMPARATIVE STATEMENTS OF REVENUES, EXPENSES AND CHANGES IN NET POSITION 44 COMPARATIVE STATEMENTS OF CASH FLOWS 46 NOTES TO THE FINANCIAL STATEMENTS 73 REQUIRED SUPPLEMENTAL INFORMATION LOCAL GOVERNMENT EMPLOYEES' -
City of Austin
OFFICIAL STATEMENT DATED JULY 23, 2019 New Issues: Book-Entry-Only System Ratings: Moody’s: “A1” (stable outlook) S&P: “A” (positive outlook) Kroll: “AA-” (stable outlook) (See “OTHER RELEVANT INFORMATION – Ratings”) In the opinion of Bracewell LLP, Bond Counsel, under existing law, (i) interest on the 2019A Bonds is excludable from gross income for federal income tax purposes, and (ii) the 2019A Bonds are not “private activity bonds.” Further, in the opinion of Bond Counsel, under existing law, (i) interest on the 2019B Bonds is excludable from gross income for federal income tax purposes, except for any period during which a 2019B Bond is held by a person who is a “substantial user” of the facilities financed with the proceeds of the 2019B Bonds or a “related person” to such a “substantial user,” each within the meaning of section 147(a) of the Code and (ii) interest on the 2019B Bonds is an item of tax preference that is includable in alternative minimum taxable income for purposes of determining a taxpayer’s alternative minimum tax liability. See “TAX MATTERS” for a discussion of the opinions of Bond Counsel. CITY OF AUSTIN, TEXAS $16,975,000 $248,170,000 Airport System Revenue Bonds, Airport System Revenue Bonds, Series 2019A Series 2019B (AMT) Dated: August 1, 2019; Interest to accrue from Date of Initial Delivery Due: As shown on the inside cover page The $16,975,000 City of Austin, Texas Airport System Revenue Bonds, Series 2019A (the “2019A Bonds”) and the $248,170,000 City of Austin, Texas Airport System Revenue Bonds, Series 2019B (AMT) (the “2019B Bonds” and, collectively with the 2019A Bonds, the “Bonds”), are limited special obligations of the City of Austin, Texas (the “City”), issued pursuant to the ordinances adopted by the City on June 19, 2019 (the “Ordinances”). -
08-06-2021 Airline Ticket Matrix (Doc 141)
Airline Ticket Matrix 1 Supports 1 Supports Supports Supports 1 Supports 1 Supports 2 Accepts IAR IAR IAR ET IAR EMD Airline Name IAR EMD IAR EMD Automated ET ET Cancel Cancel Code Void? Refund? MCOs? Numeric Void? Refund? Refund? Refund? AccesRail 450 9B Y Y N N N N Advanced Air 360 AN N N N N N N Aegean Airlines 390 A3 Y Y Y N N N N Aer Lingus 053 EI Y Y N N N N Aeroflot Russian Airlines 555 SU Y Y Y N N N N Aerolineas Argentinas 044 AR Y Y N N N N N Aeromar 942 VW Y Y N N N N Aeromexico 139 AM Y Y N N N N Africa World Airlines 394 AW N N N N N N Air Algerie 124 AH Y Y N N N N Air Arabia Maroc 452 3O N N N N N N Air Astana 465 KC Y Y Y N N N N Air Austral 760 UU Y Y N N N N Air Baltic 657 BT Y Y Y N N N Air Belgium 142 KF Y Y N N N N Air Botswana Ltd 636 BP Y Y Y N N N Air Burkina 226 2J N N N N N N Air Canada 014 AC Y Y Y Y Y N N Air China Ltd. 999 CA Y Y N N N N Air Choice One 122 3E N N N N N N Air Côte d'Ivoire 483 HF N N N N N N Air Dolomiti 101 EN N N N N N N Air Europa 996 UX Y Y Y N N N Alaska Seaplanes 042 X4 N N N N N N Air France 057 AF Y Y Y N N N Air Greenland 631 GL Y Y Y N N N Air India 098 AI Y Y Y N N N N Air Macau 675 NX Y Y N N N N Air Madagascar 258 MD N N N N N N Air Malta 643 KM Y Y Y N N N Air Mauritius 239 MK Y Y Y N N N Air Moldova 572 9U Y Y Y N N N Air New Zealand 086 NZ Y Y N N N N Air Niugini 656 PX Y Y Y N N N Air North 287 4N Y Y N N N N Air Rarotonga 755 GZ N N N N N N Air Senegal 490 HC N N N N N N Air Serbia 115 JU Y Y Y N N N Air Seychelles 061 HM N N N N N N Air Tahiti 135 VT Y Y N N N N N Air Tahiti Nui 244 TN Y Y Y N N N Air Tanzania 197 TC N N N N N N Air Transat 649 TS Y Y N N N N N Air Vanuatu 218 NF N N N N N N Aircalin 063 SB Y Y N N N N Airlink 749 4Z Y Y Y N N N Alaska Airlines 027 AS Y Y Y N N N Alitalia 055 AZ Y Y Y N N N All Nippon Airways 205 NH Y Y Y N N N N Amaszonas S.A. -
Before the Us Department Of
BEFORE THE U.S. DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C. ) CONTINUATION OF CERTAIN AIR ) SERVICE ) Docket DOT-OST-2020-0037 ) Under Public Law 116-336 §§ 4005 and 4114 (b) ) ) REQUEST FOR EXEMPTION FROM SERVICE OBLIGATION Communications with respect to this document should be sent to: Matthew Chaifetz Chief Executive Officer CORPORATE FLIGHT MANAGEMENT INC. 808 Blue Angel Way Smyrna, TN 37167 (516) 946-0482 [email protected] April 18, 2020 3 BEFORE THE U.S. DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C. ) CONTINUATION OF CERTAIN AIR ) SERVICE ) Docket DOT-OST-2020-0037 ) Under Public Law 116-336 §§ 4005 and 4114 (b) ) ) REQUEST FOR EXEMPTION FROM SERVICE OBLIGATION Corporate Flight Management, Inc. d/b/a Contour Airlines (“Contour” or the “Company”) is a direct air carrier that holds authority from the Federal Aviation Administration (“FAA”) to conduct passenger flights in common carriage under 14 CFR Part 135 and has been granted Commuter Economic Authority by the DOT under 14 CFR Part 298. Contour provides passenger service in the form of 14 CFR Part 380 public charter flights on a subsidized basis to several small communities participating in the Alternate Essential Air Service Pilot Program (“AEAS”) and has also provided public charter passenger service to other communities on an at- risk basis. The Company has applied to the Treasury Department for passenger air carrier economic assistance under Title IV, Subtitles A and B of Public Law 116-136, commonly referred to as the CARES Act (the “Act”). While Contour has not yet received any funds pursuant to the Act, it reasonably anticipates receiving an initial payment from the Treasury in the near future. -
Delta Air Lines Ecosystem Atlanta, GA 30320 Phone: (404) 715-2600 Delta.Com
Delta Air Lines 1030 Delta Blvd, Delta Air Lines Ecosystem Atlanta, GA 30320 Phone: (404) 715-2600 delta.com Outside Relationships Working Capital; Term Outside Relationships Loan Financing; Fuel, Delta Air Lines, Inc. (A Delaware Corporation) Regulators Capital Suppliers Customers Interest Rate and Securities Regulation Customers Suppliers Capital Regulators Foreign Currencies Debt Structure Equity Structure and Stock Exchange Hedging Programs US and Foreign Commercial Debt ($27.974 B @ 12/31/20) Credit Ratings: S&P – BB; Fitch – BB+; Moody’s – Baa3 Equity Listing Rules Securities Regulators Regulators Banks Secured by Slots, Secured by SkyMiles Assets Common Stock Unsecured 2022 – 2045 NYTDC Special Facilities 2021-2023 3.75% Revolving Secured by Aircraft Equity Capital Significant US Securities U.S. & Other Public Debt Bond Financing Gates and/or Routes 2023-2028 4.5% - 4.75% SkyMiles Notes $6.0B Authorized: 1,500,000,000 Shareholders 2021 – 2029 2.90% - 7.38% Revenue Bonds 4.00% - 5.00% $2.89B Credit Facility $2.65B (Undrawn) 2021-2032 0.81% - 5.75% Notes $1.28B Dividends and Exchange Environmental Holders Issued: 647,352,203 Unsecured Notes $5.35B 2030 1.00% Unsecured CARES Act 2021-2023 5.75% Term Loan 2025 7.00% Senior Secured (Currently Suspended) The Vanguard Commission Protection 2021-2028 2.00% - 8.02% Certificates $2.63B 2023-2027 4.75% SkyMiles Term Loan $3.0B Outstanding: 638,146,665 (SEC) JFK Airport Terminal #4 Payroll Support Program Loan $1.65B $1.49B Notes $3.5B Group Agencies (Air, New York Construction Financing (Financial Water, Soil, and Recordholders: 2,300 Professional Transportation (10.1%) Reporting, GHG Emissions Services Disclosure Development BlackRock Regulation and Governance Finance and Accounting Sales Marketing and Network and Revenue Firms Requirements; Permits) Corporation Communications Management Corporate Matters Fund Advisors Board of Directors Financial Planning Worldwide Customer King & Anti-Corruption U.S. -
U.S. Department of Transportation Federal
U.S. DEPARTMENT OF ORDER TRANSPORTATION JO 7340.2E FEDERAL AVIATION Effective Date: ADMINISTRATION July 24, 2014 Air Traffic Organization Policy Subject: Contractions Includes Change 1 dated 11/13/14 https://www.faa.gov/air_traffic/publications/atpubs/CNT/3-3.HTM A 3- Company Country Telephony Ltr AAA AVICON AVIATION CONSULTANTS & AGENTS PAKISTAN AAB ABELAG AVIATION BELGIUM ABG AAC ARMY AIR CORPS UNITED KINGDOM ARMYAIR AAD MANN AIR LTD (T/A AMBASSADOR) UNITED KINGDOM AMBASSADOR AAE EXPRESS AIR, INC. (PHOENIX, AZ) UNITED STATES ARIZONA AAF AIGLE AZUR FRANCE AIGLE AZUR AAG ATLANTIC FLIGHT TRAINING LTD. UNITED KINGDOM ATLANTIC AAH AEKO KULA, INC D/B/A ALOHA AIR CARGO (HONOLULU, UNITED STATES ALOHA HI) AAI AIR AURORA, INC. (SUGAR GROVE, IL) UNITED STATES BOREALIS AAJ ALFA AIRLINES CO., LTD SUDAN ALFA SUDAN AAK ALASKA ISLAND AIR, INC. (ANCHORAGE, AK) UNITED STATES ALASKA ISLAND AAL AMERICAN AIRLINES INC. UNITED STATES AMERICAN AAM AIM AIR REPUBLIC OF MOLDOVA AIM AIR AAN AMSTERDAM AIRLINES B.V. NETHERLANDS AMSTEL AAO ADMINISTRACION AERONAUTICA INTERNACIONAL, S.A. MEXICO AEROINTER DE C.V. AAP ARABASCO AIR SERVICES SAUDI ARABIA ARABASCO AAQ ASIA ATLANTIC AIRLINES CO., LTD THAILAND ASIA ATLANTIC AAR ASIANA AIRLINES REPUBLIC OF KOREA ASIANA AAS ASKARI AVIATION (PVT) LTD PAKISTAN AL-AAS AAT AIR CENTRAL ASIA KYRGYZSTAN AAU AEROPA S.R.L. ITALY AAV ASTRO AIR INTERNATIONAL, INC. PHILIPPINES ASTRO-PHIL AAW AFRICAN AIRLINES CORPORATION LIBYA AFRIQIYAH AAX ADVANCE AVIATION CO., LTD THAILAND ADVANCE AVIATION AAY ALLEGIANT AIR, INC. (FRESNO, CA) UNITED STATES ALLEGIANT AAZ AEOLUS AIR LIMITED GAMBIA AEOLUS ABA AERO-BETA GMBH & CO., STUTTGART GERMANY AEROBETA ABB AFRICAN BUSINESS AND TRANSPORTATIONS DEMOCRATIC REPUBLIC OF AFRICAN BUSINESS THE CONGO ABC ABC WORLD AIRWAYS GUIDE ABD AIR ATLANTA ICELANDIC ICELAND ATLANTA ABE ABAN AIR IRAN (ISLAMIC REPUBLIC ABAN OF) ABF SCANWINGS OY, FINLAND FINLAND SKYWINGS ABG ABAKAN-AVIA RUSSIAN FEDERATION ABAKAN-AVIA ABH HOKURIKU-KOUKUU CO., LTD JAPAN ABI ALBA-AIR AVIACION, S.L. -
Customers First Plan, Highlighting Definitions of Terms
RepLayout for final pdf 8/28/2001 9:24 AM Page 1 2001 Annual Report [c u s t o m e r s] AIR TRANSPORT ASSOCIATION RepLayout for final pdf 8/28/2001 9:24 AM Page 2 Officers Carol B. Hallett President and CEO John M. Meenan Senior Vice President, Industry Policy Edward A. Merlis Senior Vice President, Legislative and International Affairs John R. Ryan Acting Senior Vice President, Aviation Safety and Operations Vice President, Air Traffic Management Robert P. Warren mi Thes Air Transports i Associationo n of America, Inc. serves its Senior Vice President, member airlines and their customers by: General Counsel and Secretary 2 • Assisting the airline industry in continuing to prov i d e James L. Casey the world’s safest system of transportation Vice President and • Transmitting technical expertise and operational Deputy General Counsel kn o w l e d g e among member airlines to improve safety, service and efficiency J. Donald Collier Vice President, • Advocating fair airline taxation and regulation world- Engineering, Maintenance and Materiel wide, ensuring a profitable and competitive industry Albert H. Prest Vice President, Operations Nestor N. Pylypec Vice President, Industry Services Michael D. Wascom Vice President, Communications Richard T. Brandenburg Treasurer and Chief Financial Officer David A. Swierenga Chief Economist RepLayout for final pdf 8/28/2001 9:24 AM Page 3 [ c u s t o m e r s ] Table of Contents Officers . .2 The member airlines of the Air Mission . .2 President’s Letter . .5 Transport Association are committed to Goals . .5 providing the highest level of customer Highlights .