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Outside Relationships Working Capital; Term Outside Relationships Loan Financing; Fuel, Delta Air Lines, Inc. (A Delaware Corporation) Regulators Capital Suppliers Customers Interest Rate and Securities Regulation Customers Suppliers Capital Regulators Foreign Currencies Debt Structure Equity Structure and Stock Exchange Hedging Programs US and Foreign Commercial Debt ($27.974 B @ 12/31/20) Credit Ratings: S&P – BB; Fitch – BB+; Moody’s – Baa3 Equity Listing Rules Securities Regulators Regulators Banks Secured by Slots, Secured by SkyMiles Assets Common Stock Unsecured 2022 – 2045 NYTDC Special Facilities 2021-2023 3.75% Revolving Secured by Aircraft Equity Capital Significant US Securities U.S. & Other Public Debt Bond Financing Gates and/or Routes 2023-2028 4.5% - 4.75% SkyMiles Notes $6.0B Authorized: 1,500,000,000 Shareholders 2021 – 2029 2.90% - 7.38% Revenue Bonds 4.00% - 5.00% $2.89B Credit Facility $2.65B (Undrawn) 2021-2032 0.81% - 5.75% Notes $1.28B Dividends and Exchange Environmental Holders Issued: 647,352,203 Unsecured Notes $5.35B 2030 1.00% Unsecured CARES Act 2021-2023 5.75% Term Loan 2025 7.00% Senior Secured (Currently Suspended) The Vanguard Commission Protection 2021-2028 2.00% - 8.02% Certificates $2.63B 2023-2027 4.75% SkyMiles Term Loan $3.0B Outstanding: 638,146,665 (SEC) JFK Airport Terminal #4 Payroll Support Program Loan $1.65B $1.49B Notes $3.5B Group Agencies (Air, New York Construction Financing (Financial Water, Soil, and Recordholders: 2,300 Professional Transportation (10.1%) Reporting, GHG Emissions Services Disclosure Development BlackRock Regulation and Governance Finance and Accounting Sales Marketing and Network and Revenue Firms Requirements; Permits) Corporation Communications Management Corporate Matters Fund Advisors Board of Directors Financial Planning Worldwide Customer King & Anti-Corruption U.S. Committees: Audit Human Resources Legal and Compliance (4.70%) Recordkeeping Relationships Social and Traditional Network Spalding Department of Edward Bastian William Easter (A,C,S) George Mattson (C,F,P) (A), Corporate Corporate Audit Requirements) Reservation Media Engagement HR Service Delivery (Legal) Capital Labor (DOL) Governance (C), Controller Organization Travel Management Revenue Management Legal Affairs New York (Labor, Systems Francis Blake (C,F,P) Christopher Hazleton (S) Sergio Rial (C,F,P) Legal, Accounting, Research & Finance (F), Personnel Companies Community Customer Care Deloitte Stock Employment and Flight Reservations Ashton Carter (A,S) Michael Huerta (A,S) David Taylor (F,P) Treasury Positive Engagement Advertising, and Management. & Compensation (P), Distribution Partners Engagement Compliance (Auditors) Exchange Serious Injury Systems and Reservation Sales Lobbying Services (3.43%) (NYSE) Reporting Safety & Security (S) Financial Reporting David Dewalt (A,S) Jeanne Jackson (F,P) Kathy Waller (A,C,S) Cargo Logistics Providers Corporate Compensation and (Listing, Requirements) Travelport Services Customer Engagement PHD Media Investor Relations Communications Benefits Government Affairs SSgA Funds Maintenance and Programs with Corporations (Advertising) U.S. Dept. of Management Team Fleet and TechOps Supply Loyalty Strategies Customers Mgmt. (3.38%) Corporate Transportation Marketing Diversity and Corporate Governance Fierce Accountability Labor Unions CEO: EVP, Chief Customer SVP, Chief Marketing & Chain Information Technology PRIMECAP and Federal Union Customer Experience Inclusion Government Government Rules) Aviation Experience Officer: Allison Communications Officer: Tim Mapes Advertising Mgmt. Co. Representation and President: Glen Hauenstein Fuel Management (Refinery) Digital Strategy Agencies Relations, Administration United Ausband In-Flight Service HR Policies and Health (3.30%) International Steelworkers Collective President, International & SVP, Global Navigators Civil Aviation (FAA) (Air EVP, CFO: Dan Janki Applications Product Development Programs Consulting (Refinery SVP, Business Development Sales: Steve Sear Operations Organization Transport) Bargaining Data Airport Service Employee Testing Companies Global, Institutional Employees) SVP, COO: John Laughter & Financial Planning: Corporate Safety Business Development Capitol Tax Ownership: (Aviation Safety U.S. Negotiations Chief Health Officer: Dr. Henry Ting Talent Management Regulation and Gary Chase Security and Compliance Cybersecurity Global Cleanliness Department of Air Line Pilots Long Term Strategic Reservations and Development Business Partners 65.48% Technical Field the Treasury EVP, CPO: Joanne Smith Infrastructure Safety and Operating (Lobbying) Association, SVP, Finance & Controller: EVP, CLO & Corporate Secretary: Flight Operations Plan (Development and Employee Health and Well- Travelers Operating (Restricted Parties International EVP, CIO: Rahul Samant Bill Carroll Peter Carter Execution) Being Practices Regulations Practices) and Transactions) (ALPA) Delta Technical Operations Innovation Data Center Consumer Insight Recruitment U.S. Customs (Delta and Connection and Border (DC) Leisure and Key Company Data Pilots) Protection Operations Vacation (as of 12/31/20) (Foreign Animals, Republic Professional Share Data Financial Highlights Plants and Contracted Domestic Operations Atlantic Operations Pacific Operations Wholly-Owned Subsidiaries (Non-Flight) Emergency Contraband Airline Flight Bereavement Control Service (Flights with 76 Stock Exchange: Results of Operations Inspections) 2020 Revenue: $10.04B (-67% YoY) 2020 Revenue: $1.11B (-63% YoY) 2020 Revenue: $1.17B (-81% YoY) 2020 Revenue: $558M (-78% YoY) Monroe Energy Travel NYSE Association SkyWest Seats or Less) Revenues: $17.1B California (PAFCA) Pennsylvania Oil Refinery Airlines Hubs Focus Cities Focus Cities Focus Cities Un- : DAL Attorney (Delta Flight Operating Income: Refines ~200k barrels Airline Ticket Sales and accompanied General, Controllers) Atlanta (ATL) Boston (BOS) Paris (CDG) Share Price: $39.21 ($12.25B) Amsterdam (AMS) Seoul (ICN) per day (Working Air Travel Services Minors European Global HQ Mexico City Santiago Tokyo (HND) $1.5B in sales 2020 (8/23/21) Commission KLM HQ HQ HQ Post-COVID at 60- Operating Expense: Association of Los Angeles (LAX) AeroMexico HQ LATAM HQ Family and Others (DTW) 90%) Loss Per Share (TTM): $29.56B Flight (LHR) Travelers (Data Protection) New York ($10.48) Attendants -St. Paul HQ Net Income: Joint Venture Partners U.S. Dept. of (AFA) (MSP) (JFK & LGA) Sports Teams Annual Dividend: (Endeavor Air Aviation, Security, Airco Inc. ($12.39B) Homeland Korean Air (National Suspended (3/2020) Security and Flight Attendants) Trade, and Immigration (SLC) Seattle (SEA) Airport Ground Handling Services Collegiate (Largest Airline Financial Condition Transportation Regulations Athletic Market Capitalization: Security in Korea) Gate and Check-In Association, $25.891B Total Assets: $72.0B (DC) Joint Venture Partners Joint Venture Partners (2nd Largest Airline Baggage Services Agency (TSA) 13% Equity Stake Area Cleaning National Football Unaffiliated Jet Endeavor Air in Australia) Total Liabilities: (Cyber and Airline AeroMexico Association, Resources Fuel Producers Wholly Owned Subsidiary LATAM Virgin Atlantic Air France-KLM Joint Venture for $70.46B Security) (Largest Airline China Eastern National and Refiners US to Oceania Passengers Served: U.S. Postal (Largest Airline (2nd Largest Airline (4th Largest Airline (2nd Largest Airline Basketball Long-Term Debt: Joint Venture Partner in Mexico) 70M Service in South America) in UK) in Europe) Traffic Flows Delta TechOps Association) $26.531 B nd 51% Non-Controlling in Asia) (Down 65% from 2019) (Overnight Mail WestJet (2 Largest Airline in Canada) 20% Equity Stake 49% Equity Stake 9% Equity Stake 3% Equity Stake Maintenance, Repair, and Overhaul Operations ExxonMobil Joint Venture for Trans-Border Traffic Flow Equity Stake Equity: $1.53B Transport) Airline Ticket 74,000 Employees 9,600 Employees (97% based in US; 23% U.S. 29 Domestic and Sales Cash Flow Department of Regional Competitors Regional Competitors Regional Competitors Regional Competitors 22 International Represented by a Union)) ~$1B in Revenue Cash Flow from Justice (DOJ) Legacy Carriers Stations Group and Third-Party Online and Aircraft: 800+ Ultra Low-Cost Low-Cost Carriers Low-Cost Carriers Legacy Carriers for 2019 Operations: ($3.79B) and SEC Legacy Carriers Traditional Chevron Carriers (ULCC) (LCC) (LCC) Group International Airlines Ticket Sales Passenger Revenue: (Anti-Corruption Travel Cash Flow from Regulation) Lufthansa, Swiss Air Lines, Group $12.88 B (Down 70% , Agencies from 2019) Investments: ($9.24B) , Austrian Delta Flight Products, LLC U.S. Internal Airlines Cash Flow from Revenue JetBlue Airways Azul Airlines Aircraft Interior and Technology Improvements Load Capacity: 55% Service (IRS) BP Entertainment/Content, (Down from 86% in 2019) Financing: $19.36B Low-Cost Carriers (LCC) Internet, and Hardwire (Tax Regulation) In-Flight Modern Aircraft In-Flight Norwegian Airlines Entertainment Seating Suppliers ESG Goals (Alignment with UN Key Subsidiaries U.S. Federal Entertainment Sustainable Development Goals) Jet Fuel Supplies Monroe Energy, LLC Trade Industry, Commission Good Health and (Refinery Operations) Valero Facilities, Service Offerings, and Programs Gogo Inc. Well-Being Innovation and (FTC) and DOJ Infrastructure Aero Assurance Ltd. (Antitrust (Internet Service) Quality (Aviation Safety) Regulation) Aircraft – 750 Total (90 Temporarily Parked; 227 Retired in 2020) Classes of Service Delta SkyMiles (Loyalty Program) Owned Real Estate Size of Operations Reduced Education Inequalities Endeavor Air, Inc. International Premium Products 100+ Million Total Members 5,400 Daily Flights (Pre- U.S. Marathon Regional Aircraft Medium-Haul Aircraft Long-Haul Aircraft Atlanta General Minot, ND Gender Equality Sustainable () Department of Pandemic) Hulu Petroleum Group Offices (G.O.) Reservations Center (Disney-Owned Cities and Epsilon Trading, LLC Commerce and (50) Delta One Suites Delta One Medallion Tiers (Frequent Flyers) Decent Work and (207) (55) TV Streaming Economic Communities (Refinery Operations) Export Atlanta Reservations Chisholm, ND Agencies Delta Premium Select 300 Destinations Services) Development Responsible A220 (43) Center Reservations Center Consumption and / (Export Licenses Labor and (116) (50) Silver Gold World Fuel Climate Action Production and Regulation) Environmental CRJ-200 (*DC) Domestic Premium Products $3k Spend + $6k Spend + Services Panasonic 2019 Corporate Responsibility Report (Private Jet Operations) Regulations (57) (15) 25k Miles Flown 50k Miles Flown Global Competitors Operations in Comfort + (In-Flight TV Applicable CRJ-700 (*DC) 50 Countries Sets) Recent Developments Regulations Airbus A320 (52) Fleet Type Retired Platinum Diamond ERJ-170/5 (*DC) Regular Products 95.3M Passengers in 2020 Effects of COVID-19 Ground $9k Spend + $15k Spend + Services 70M Passengers Delta’s revenue in 2020 dropped 70% from the prior Railway Labor CRJ-900 (*DC) (105) Main Cabin Basic Economy 75k Miles Flown 125k Miles Flown Act (Labor Flown in 2020 year as COVID-19 decimated the airline industry. Requirements) 57.76M Passengers in 2020 Delta Global Airport Handling, Personnel Matters Airport Noise Services Aircraft Cleaning, and Former CFO Paul Jacobson left the company in and Capacity November 2020 to become CFO at General Motors. On Act of 1990 Catering Services and Supplies May 21, 2021, Delta announced Dan Janki as the new EVP and Chief Financial Officer. CORSIA Gate Gourmet (Carbon Emission (Food Service) Restrictions) Delta Sky Miles Expanded Route New Jet Orders Aircraft Sales Aircraft Seating Credit Card Co- Access and In August 2021, Delta ordered 30 A321neo narrowbody Worker Ticketing through Adjustment and and Leases Supplies Branding aircraft from Airbus, as the company upgrades its fleet Arrangement Codesharing in connection with the rebound in travel. The new jet Retraining Swissport Notification order brings Delta’s outstanding orders for A321neos to (WARN) Act Aircraft Original Aircraft Seat SkyTeam 155. The new jets are powered by Pratt & Whitney (Worker Layoff Equipment Airbus Manufacturers Partner China China Middle Pw1100G turbo fan engines. Regulation) American Airlines Xiamen China Czech Garuda Korean Vietnam Kenya Air Manufacturers Boeing Canadair (155 A321neo Embraer B/E Aerospace Recaro Thompson KLM Southern Eastern AeroMexico East TAROM Lysol Narrowbody Aircraft Airlines Airlines Airlines Indonesia Air Airlines Airways Europa Express Airlines Airlines Airlines ESG Update (Cleaning Supplies) on Order) In February 2020, Delta announced its plans to invest $1 billion in the next 10 years in an effort to achieve carbon neutrality. Older aircraft are being replaced by newer, more fuel-efficient jets; 227 aircraft were retired © 2021 www.onepagethinking.net August 2021 in 2020.