Polish Safer Internet Centre Final Report

1 October 2008 - 30 September 2010

Main Partner: Polish Safer Internet Centre

Table of contents:

Safer Internet programme...... 3 Polish Safer Internet Centre...... 3 Saferinternet.pl...... 4 Media Campaigns...... 4 “Child-Friendly Internet Café” campaign...... 4 “Block bullying online” campaign...... 5 “Internet is a window to the world. The whole world” – re-inauguration of the campaign...... 5 “Think b4 you post” campaign...... 6 “Every move online leaves a trace…”...... 6 Educational offer...... 7 “STOP cyberbullying” educational campaign...... 7 “3… 2… 1… Internet!” – educational resource for senior primary school students...... 7 E-learning courses...... 8 Sieciaki.pl educational project...... 9 Sieciaki.pl portal...... 9 “Sieciaki on Holidays” campaign...... 10 Trainings and conferences...... 12 3rd and 4th International Conference “Keeping Children and Young People Safe Online”...... 12 Trainings for justice and law enforcement staff...... 13 Safer Internet Day...... 14 Safer Internet Day 2009...... 15 Safer Internet Day 2010...... 15 Consultations with children and young people...... 15 Surveys, reports, analyses...... 16 Adult Internet users’ attitudes towards offences against children...... 16 Second report on filtering tools available in Polish language version...... 16 Helpline.org.pl...... 17 Dyżurnet.pl...... 20 National cooperation...... 22 Consultation Committee...... 22 Multistakeholder Team for Counteracting Discrimination of Minors in Electronic Media...... 22 International Cooperation...... 23

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Safer Internet programme The European Commission’s Safer Internet Programme was launched in 1999 and aims at promoting the safer use of the Internet and new online technologies, particularly for children. The main objectives of the Programme are: • fighting against illegal content, • tackling unwanted and harmful content, • promoting a safer environment, • raising awareness. The European Commission’s Safer Internet plus Programme (2005-2008) covered all new online technologies including mobile and broad- band content, online games, peer-to-peer file transfer and all forms of real-time communication (chat rooms and instant messaging). . The scope of the new programme for 2009-2013 has been extended to include emerging online technologies and cover harmful conduct, like grooming and cyberbullying. Source: http://ec.europa.eu/information _ society/activities/sip/index _ en.htm

Polish Safer Internet Centre The Polish Safer Internet Centre was established in 2005 within the European Commission’s Safer Internet Programme. The Centre is run by the Nobody’s Children Foundation (Fundacja Dzieci Niczyje – FDN) and Research and Academic Computer Network (Naukowa . i Akademicka Sieć Komputerowa – NASK) – the coordinator of the Centre. The Centre undertakes a number of comprehensive activities aimed at improving the safety of children and young people using the Internet and new technologies. Most projects of the Centre are implemented in cooperation with the Orange Foundation.

Nobody’s Children Foundation (FDN) is a non-profit non- Research and Academic Computer Network (NASK) has been governmental organization. Since 1991, it has been providing a operating since 1993 as a research and development entity. . broad scope of assistance for abused children, their families and It is a pioneer of the Internet in Poland and one of the leading data caregivers. The Foundation runs an advocacy centre for abused networks operators. children, organises and implements many projects related to the NASK maintains the national register of “.pl” domain names and problem of child abuse and provides training courses to different conducts scientific research. For a number of years it has been groups of professionals. contributing to the content of the Polska.pl educational portal. . Since 2004 FDN has been working in the field of Internet safety. . It is within NASK that the CERT Polska team operates, responding to events violating Internet safety. www.fdn.pl www.nask.pl

The Polish Safer Internet Centre implements three projects:

Saferinternet.pl Helpline.org.pl Dyżurnet.pl

Comprehensive awareness-raising acti– Project under which support and advice is Hotline receiving reports about illegal vities aimed at promoting safer use of the offered to young Internet users, parents Internet content, such as child abuse im- Internet and new technologies by children and professionals encountering threats ages, racism and xenophobia. and young people. related to the use of the Internet and mo- . bile phones by children and young people.

. . www.saferinternet.pl www.helpline.org.pl www.dyzurnet.pl Project implemented by FDN and NASK Project implemented by FDN in coope– Project implemented by NASK. in cooperation with the Orange Foundation. ration with the Orange Foundation.

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Saferinternet.pl www.saferinternet.pl The Saferinternet.pl project comprises comprehensive awareness-raising activities promoting safe and responsible use of the new media by children and young people. The project is run by FDN and NASK. FDN acts as the project coordinator. Most actions undertaken under the project are carried out in cooperation with the Orange Foundation.

Media Campaigns The majority of media campaigns implemented under the Saferinternet.pl project are run as part of the Child on the Web campaign. They are aimed at drawing public attention to the risks related to Internet use by children and at promoting, among children, young people and adults, attitudes fostering the safety of young Internet users. The objective of media campaigns is also to promote the offer of the Polish Safer Internet Centre. In the period 1 October 2008 – 30 September 2010 the following media activities were undertaken:

“Child-Friendly Internet Café” campaign The nationwide media campaign “Child-Friendly Internet Café” was launched in December 2008 by NASK. The launch of the campaign was preceded by a study conducted in August 2008 by Gemius – a partner of the campaign. The study has shown that children constitute more than 60% of cybercafé clients, and the youngest of them are only 6 or 7 years old. . Consequently, the campaign initiators organized an action aimed at promoting the idea . of a child-friendly cybercafé, i.e. one that meets three basic criteria: • uses filtering applications to block harmful content on computers used by children. • makes sure that the computers available to children are monitored by the staff. • displays materials that promote the principles of safe Internet use: leaflets, posters, . and brochures easily available to child Internet users. Cybercafé owners who joined the action, met the above-mentioned requirements and submitted photos documenting the implementation of the campaign in their cafés, were awarded . a Child Friendly Internet Café Diploma. Child- friendly cybercafés were provided with promotional materials confirming their participation in the action, such as posters, leaflets, stickers, mugs and mousepads. The promotion of the campaign was done on a non-profit basis in all kinds of media; the advertisements appeared in online portals, magazines and daily press, and on public transport: trains, trams and buses. In total, 63 cybercafés, including 2 network ones joined . the campaign. http://kawiarenka.saferinternet.pl

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“Block bullying online” campaign

The pan-European media campaign “Block bullying online! Keep it fun, keep control” was inaugurated by the European Commission on the occasion of Safer Internet Day 2009 to inform teenagers how to tackle cyberbullying and where to report such incidents. “Block bullying online! Keep it fun, keep control” translated into Polish as “Baw się w Sieci. Bezpiecznie!” is the final message of the video clip produced as part of the campaign. It shows young people that there are solutions to the problems they may face on the Internet. The video clip features a young girl who is a cyberbullying victim, but fights back and reports the problem to her social networking site. Her appearance goes through different stages of transformation, reflecting the way bullies are distorting her photo on a website. Finally, the girl takes control by pressing the “Report abuse” button available on the social networking site and everything comes back to normal. The video closes with the website and phone number of Helpline.org.pl – 800 100 100, where teenagers can find help and advice. On the Polish landing page www.cyberprzemoc.pl children could find useful tips about dealing with the problem of cyberbullying, as well as links to institutions offering support. From February till June 2009 the following Polish TV stations joined the campaign: TVP, TVN, TVN24, TVN7, TVN Turbo, TVN Lingua, TVN Warszawa, MTV, Viva Polska, ZigZap, Typer, kanały BBC Polska, TV Regionalna, TV Olsztyn. Apart from TV stations the campaign was also supported by several online media: Onet.pl, o2.pl, Gwiazdor.pl, betaplaneta.pl, gazetaedukacja.pl, zdajmy.pl, kotek.pl, gamecorner. pl, naprzerwie.pl, popcorner.pl, widelec.pl.

“Internet is a window to the world. The whole world” – re-inauguration of the campaign The campaign “Internet is a window to the world. The whole world” was dedicated to the problem of children’s contact with harmful online content. It was launched as the subsequent phase of the “Child on the Web” social campaign on 23 April 2009 in the Chan- cellery of the Prime Minister. The campaign was developed already in 2006 by McCann Ericsson agency and was first launched by the Nobody’s Children Founda- tion and NASK in 2007, addressing the adult audience: parents and guardians. The aim of the campaign was to draw attention . to the problem of the youngest children’s contact with inappropriate . content online, as well as to the necessity for parents to take care about safety of children using electronic media. In 2007, the campaign messages were broadcasted by radio . and television, and displayed on outdoor advertising media. Since then, the campaign received domestic and international recognition, and won numerous awards, for example at Golden Eagles 2006, Ad Creators Club 2007 or Golden Drum 2007 festivals, and 55th Cannes Lions festival (Bronze Lion in the category “Film Lions”, as well as the audience award). Due to the significance of the problem of children’s contact with harmful content online, organizers of the campaign decided to re-launch . it in 2009. Between April and June 2009 a TV spot entitled “Execution” was broadcast on television, in cinemas and on the Internet. Thanks to media involvement all campaign materials were disseminated on a non-profit basis. In October the campaign was visible in the press (Rzeczpospolita, Gazeta Wyborcza) and radio. www.oknonaswiat.saferinternet.pl.

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“Think b4 you post” campaign On 9 February 2010 on the occasion of Safer Internet Day, Insafe launched a campaign “Thing b4 you post” (in Polish translation “Pomyśl zanim wyślesz”), which was addressed mostly to young people. New technologies have turned many of us into publishers of information, pictures, videos. Young people usually do not realize that the personal information they post remains online and it can be . accessed by anyone (including their parents, teachers, future . employers, predators…) and used for harmful purposes. Innocent pictures can easily be displayed in a completely different context, leading to embarrassment, or even bullying. Young people need to learn how to manage their online Identity, including publishing pictures and videos in a responsible way. They should be made aware that they can control their online identity by using privacy settings offered by social networking services, selecting friends online that they can trust, publishing their own photos after thinking carefully about the potential consequences, and pictures of their friends with their permission. The campaign TV spot showed how rapidly photos posted on the Internet can spread all over the world and that there is no way to remove information once posted. The main goal of the campaign was to influence children’s behavior online by showing them one of the consequences of irresponsible and reckless downloading files on the internet like photos or private information. The spot was shown for the first time during the celebrations on Safer Internet Day 2010 and it was broadcasted on a non-profit basis . by main TV stations in Poland: TVN, TVN24, TVN7, TVN Turbo, TVN Warszawa, TV4.

“Every move online leaves a trace…” The campaign „Every move online leaves a trace…” was launched by the Polish Safer Internet Centre on 8 June 2010 and was aimed at highlighting the long-awaited amendment to the penal code, concerning the penalization of online grooming and is . addressed to potential offenders, Internet users and public opinion. . The campaign was organized together with the Children’s Ombuds- man and under the patronage of Polish National Police. The main goals . of the campaign are counteracting child grooming on the Inter- net, publicizing new legal regulations related to sexual exploitation of children over the Internet, fighting the sense of anonymity of . offenders on the Web as well as promoting the Helpline.org.pl offer. Despite the increasing awareness of online risks (among children themselves as well as their parents), children still fall victims to online grooming. In addition to the existing legal regulations that penalize sexual exploitation of children in the real world, the new amendments which entered into force on 8 June 2010 penalize the process . of online grooming of children. The campaign enjoyed good media coverage. The TV spots prepared on the basis of spots from “You never know who is on the other side” 2004 campaign were broadcast by main TV channels in Poland. The campaign was accompanied by a big outdoor action – 350 billboards and citylights were placed in the biggest cities in Poland. An ATM provider company exhibited banners of the campaign in ATM machines. Additionally, 150 posters were displayed on advertising columns “Warexpo” in Warsaw. Also main national newspapers (Gazeta Wyborcza, Polityka, Forum, Chip, Charaktery) joined the campaign and published press advertisements on a non-profit basis.

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Educational offer Educational offer of the Polish Safer Internet Centre comprises various educational resources for children, parents and professionals: lesson plans, e-learning courses, multimedia materials (presentations, videos, cartoons), and publications (brochures, posters, comic books, books). The educational materials are distributed to primary and junior high schools throughout Poland and are available for download at www.dzieckowsieci.pl.

“STOP cyberbullying” educational campaign “STOP cyberbullying” campaign launched by the Nobody’s Children Foundation in January 2008 had its media and educational dimension. The media campaign, which comprised TV and radio spots and press adds, ran from January to May 2008. The campaign promoted a Helpline (www.helpline.org.pl) run by the Nobody’s Children Foundation, where children, parents and professionals working with children can raise concerns about dangerous situations they encounter online. For educational purposes a 2-minute video, showing the perspective of a victim, a bully and a cyberbulling witness, was produced as part of the campaign.. The video served as a basis for discussion in classroom. Lesson plans on cyberbullying were also designed to accompany the video. The lesson plans, as well as TV spot and a 2-minute video can be downloaded by educators from the campaign website: . www.dzieckowsieci.pl From October 2008 till September 2009, in cooperation with Save the Children Sweden, educational packages consisting of a DVD, posters promoting Helpline.org.pl and a lesson plan were distributed to 2,500 junior secondary schools in Poland. Over 1,500 additional sets were sent to school in cooperation with the Orange Foundation. 8,000 copies of the lesson plan on cyberbullying were distributed to schools together with Lesson plans “STOP cyberbullying”. the training manual for educators “How to respond to cyberbullying?”. The manual was . a result of cooperation between Helpline.org.pl team and Methodical Centre for Psychological and Pedagogical Help (MCPPH). It is the first publication in Poland concerning intervention in cases of cyberbullying, as well as the first guidebook on this phenomenon for school staff. The Manual addresses specific questions submitted to Helpline.org.pl by education professionals, related to the way in which one should respond to cyberbullying cases. The Manual distribution to schools and educational centres across Poland was conducted in cooperation with MCPPH and Ministry of Education.

“3... 2.... 1… Internet!” – educational resource for senior primary school students On 15 May 2009 Nobody’s Children Foundation in cooperation with Microsoft and Krzysztof Hołowczyc’s “Safe Driver Foundation” launched an educational resource . “3... 2... 1… Internet!” promoting safe usage of the Internet and new technologies among senior primary school children (12 -14 year olds). Krzysztof Hołowczyc, a famous Polish rally driver, very popular among children and young people, agreed to support the Internet safety initiative and become an “Internet safety Ambassador” for “3... 2... 1… Internet!” project. An educational set consisting of a DVD with cartoons and exercises for children . and a booklet with instructions for teachers, was produced within the project. Following. the “3... 2... 1… Internet!” lesson plan teachers conduct a 90 minutes interactive lesson. The project puts emphasis on education through fun – the cartoons are very colorful, characters look friendly and funny. The project’s lessons plan is divided into 5 parts according to the following topics: • problem of cyberbullying, • offline meetings with people met online, • giving out private data, “3... 2... 1... Internet!” lesson plan. • illegal files downloading • Internet addiction.

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Each part of the lesson plan has the same scheme: it starts with an introduction made by Krzysztof Hołowczyc, and afterwards, children are being shown a cartoon presenting one potentially dangerous situation that they may encounter online. The cartoon stops in the mo- ment when the main character has to make a decision about how to proceed and young people can choose between two options: the safe one with positive ending of the situation or a risky option involving some negative consequences. To see the tendency in a group, whether they are more likely to go with the safe or risky behavior, children are supposed to make a decision individually and then vote. At the end of the lesson both possible story endings are presented to the group. In cooperation with Microsoft the Nobody’s Children Foundation distributed around 15,000 “3..2..1…Internet!” educational sets to all primary school across Poland. http://www.321Internet.pl/

E-learning courses Since 2008 the Nobody’s Children Foundation has developed several e-learning courses for children, young people . and professionals. E-learning courses are an innovative and attractive tool that can be used both at home and in the classroom..

• E-learning courses for children and young people The first e-learning course under the name “Safe adventure with Internet” launched on Safer Internet Day 2008 was targeted at children aged 7-11. In November 2008 the second e-learning course under the name “Safe surfing the net” for children in ages 8-12 was released. The first two courses complement the previous projects – the story line is based on the Sieciaki.pl project (www.sieciaki.pl). The course users are accompanied in their adventure by four Sieciaki characters, a team of wise web-children who know the rules of safe surfing and are the users’ guides throughout the course. Graphics and layout are dynamic, colourful and child-friendly. The course provides material for two 45-minute lessons and consists of 7 modules. Previous registration is required prior to participation in this course. Through the e-learning platform the teacher can follow the pupils’ progress, print out certificates and generate statistics reflecting student participation in the course.

Screens from e-learning course for children.

22 May 2009 saw the launch of already the third e-learning course targeted at junior secondary school students. The course under the name „Real friends or strangers?” was developed by Nobody’s Children Foundation in response to the high popularity of social networking sites among young people. It has an innovative formula – a registered user assumes the role of the social networking site administrator and is assigned a task to react to different abuse situations reported to him by the SNS users. In this task the user is guided and supported by the Mentor (a popular film actor – Tomasz Sobczak), with whom he can communicate and ask for advice via video-messenger. By assuming the role of the SNS administrator throughout the course the user is not only acquainted with possible online threats, but also learns how to manage the risks. Each of the 10 modules presents a case study which has to be tackled by the SNS administrator. The course is rich in multimedia material (e.g. videos, chat conversations). Similarly to previous courses, after completing all modules the user takes a test . and receives a certificate. Until 30 September 2010 there were over 102,510 users registered on the e-learning platform, 48,607 have already completed one of the courses! Screens from e-learning course for junior secondary All three courses can be accessed here: http://www.dzieckowsieci.pl/strona.php?p=190 school students.

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• E-learning courses for adults This online course is targeted at teachers, parents and caregivers. The course features video instructions in BlueBox technology and offers 3 parts, 45 minute long each, that can be chosen from the menu on the right: • part 1: “Problem definition” gives information about possible risks online and latest research results, • part 2: “Prevention” focuses on useful advice for parents, caregivers and educators, • part 3: “Educational offer of the Polish Safer Internet Centre” presents educational tools elaborated within the project. In total the course provides 15 modules of video instructions by specialists dealing with problems of online safety on a daily basis. . The resource is available at www.dzieckowsieci.pl. In the nearest future it will be placed on the e-learning platform, which will enable all participants to obtain a “certificate” confirming the course completion. The material will also be produced on DVDs, which will be distributed to all schools across Poland. Those two channels of promotion (online Screens from e-learning course for adults. and offline) will allow both individual use at home, as well . as at the school meetings with parents.

Sieciaki.pl educational project Sieciaki.pl is an educational project by Nobody’s Children Foundation, targeted at Internet users aged 6-12. It aims at promoting . knowledge in the field of safe Internet use, as well as certifying and promoting safe Internet websites for children.

Sieciaki.pl portal The main part of the project is a website www.sieciaki.pl which has been run since February 2005. The plot of the website is based . on the adventures of Sieciaki - children who know how to use the Internet in a safe way and who fight with evil present on the Internet, represented by black creatures called Sieciuchy. The main task of Sieciaki, who posses special skills, is to promote information about safe, effective and constructive Internet use. Sieciaki.pl users take part in educational games, quizzes and competitions. Since February 2005 over 155,000 children have signed up . at the portal. In the period reported, from October 2008 till September 2010 - the website administrators sent 54 tips and 210 messages to children. During this time 106 competitions with attractive prizes were organized. In December 2009 Nobody’s Children Foundation inaugurated an updated version of Sieciaki website. The initiative was realized under the honorary patronage of the Ombudsman for Children in Poland Marek Michalak. The new version of the portal was re-launched under the name Sieciaki 2.0. The website is still targeted at primary school pupils and serves educational objectives. The new version of Sieciaki.pl portal was created in response to the growing interest of children in social networking sites – the new portal is equipped with social networking functions (a profile, comments, friends etc.) and creates a space for educating children in the area of safety related to social networks. Communication possibilities between children are limited to emoticons and defined phrases due . to safety reasons. The website also is rich in RPG elements, which enhances the attractiveness of educational content.

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The portal contains a catalogue of safe websites for children – BeSt, which is constantly updated and revised. Since the new version of the service was launched over 40,000 users joined Sieciaki.pl and it has around 6,000 unique visitors per day.

“Sieciaki on Holidays” campaign “Sieciaki on Holiday” is a summer educational campaign run by Nobody’s Children Foundation in cooperation with Orange Founda- tion since 2006. A team of young animators travels around Poland organizing outdoor events on Internet safety in the most popular holiday destinations. The main goal of the campaign is to teach children, through games and other fun, outdoor activities, how to be safe online and where to seek help in case of Internet-related problems. The idea of Sieciaki tour is related to www.sieciaki.pl Sieciaki.pl portal. educational resource for children. During the 3-4 hours “picnic” children participate in many educational activities run in three huge, colorful tents: • Sieciokino - a big, open air cinema where children watch Internet safety cartoons and movies and then answer questions related to their content. • Mega Safety Center - a big Internet café with computers and wireless Internet, where picnic’s participants have an opportunity to verify and deepen their knowledge on Internet safety by passing e-learning courses or quizzes, as well as explore safe Internet sites for children developed within the project. • Sieciaki’s Entertainment Centre - the third tent, in which children find puzzles and coloring books, presenting situations that children may encounter online - all about Internet safety. By taking part in the “picnic” quizzes and competitions children collect “bytes” which later on can be exchanged for prizes, like comic books, games, computer accessories or antivirus programs. Each event is accompanied by a mini-concert of a hip hop band performing dynamic songs on cyber safety. The inauguration of the 2009 campaign took place in Cracow on 16 June. Approximately 15,000 children took part in seven outdoor events of the 2009 edition of “Sieciaki on Holiday” action.

• 21 June – Wrocław, Darłowo • 25 June – Warsaw,

• 09 July – Darłowo, Dąbki • 10 July – Jarosławiec, • 11 July – Dąbki, • 12 July – Jastrzębia Góra,

• 25 July – Katowice. Jarosławiec Warszawa Jastrzębia Góra

Wrocław

Katowice

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In 2010 the campaign was launched in Warsaw on 1 July in Agrykola Park. The “Sieciaki on Holiday” team organized 5 picnics in seaside resorts and in Cracow. The final of the campaign took place on 20 August 2010 in Warsaw. „Sieciaki on Holiday” 2010 tour: • 1 July – Warsaw,

• 20 July – Jastrzębia Góra, Mielno

• 21 July – Jarosławiec, Międzyzdroje • 22 July – Mielno, • 23 July – Międzyzdroje, • 18 August – Kraków, • 20 August – Warsaw. Jarosławiec Warszawa Jastrzębia Góra

Kraków

Outdoor events within “Sieciaki on holidays” campaign.

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Trainings and conferences The trainings and conferences on the topic of children’s safety online are targeted at the representatives of the education sector, parents, NGOs, law enforcement agencies, government and industry, as well as children and young people themselves. From the very beginning, providing training to these target groups has been considered a very important activity within Saferinternet.pl project. Over the years Polish Safer Internet Centre has continued to develop its offer of training courses and increased the range of subjects covered. The needs of each group are translated into a flexible agenda. The training modules cover topics such as: Online risks, Grooming, Educational tools, Social networks, Mobile phones, Cyberbullying, Legal aspects of online safety, Psychological portrait of a young internet user, Computer games and virtual worlds. Training modules are often updated and extended to include new subjects. Training activities are conducted using different methods and tools: presentations, large and small group discussions, break-out groups, brainstorming and application of case study examples relevant to the training theme, as well as practical exercises and simulations. . Trainings for children and youth include visually attractive courses especially designed for each of the age groups, with cartoons and other multimedia content that makes it easy for children to understand the message. Outdoor events with spherical tents, hip-hop band . and prizes are organized every summer to promote online safety in a fun and entertaining way. Participants are provided with materials produced specifically for the training activities (“Stop cyberbyllying” manual, Educational tools, etc.). Materials available online include: e-learning courses for children of different age groups, e-learning courses for parents and professionals, articles and studies, manuals and guides. In the last two years 32 trainings were held, around 3,723 professionals were trained.

3rd and 4th International Conference “Keeping Children and Young People Safe Online” Every year a “Keeping Children and Young People Safe Online” International Conference is organized by the Polish and German Safer Internet Centres, during which Polish and foreign innovative projects are presented, alongside the latest advances in the field of fighting illegal Internet content. The events address a wide variety of issues relating to children and young people’s safety online, such as fighting child abuse images, cyberbullying, e-privacy, safe use of social networking sites and mobile phones, educational strategies. The aims of the conferences are to raise awareness of the new challenges and opportunities in fighting Internet threats and to help share best practices across different sectors. Each conference brings together approximately 500 representatives from the education sector, NGOs, law enforcement, government and industry, including many foreign delegates from EU countries, as well as from South-Eastern Europe. Sessions are led by recognised international experts in the field of child protection. Every year, for those unable to attend the events, NASK prepares live streaming webcast available from the site www.konferencja.saferinternet.pl. The main partner of the conference is Orange Foundation. On 29-30 September 2009 in Marriott hotel in Warsaw already the third edition of the conference took place. The agenda focused mostly on blocking child abuse images, new legislation concerning fighting online paedophilia and inclusion of online safety in school curriculum. The 3rd International Conference “Keeping Children and Young People Safe Online” was held under the honorary patronages of: • prof. Barbara Kudrycka – Minister of Science and Higher Education, • Grzegorz Schetyna – deputy Prime Minister and Minister of Internal Affairs and Administration, • Andrzej Czuma – Minister of Justice, • Jolanta Fedak – Minister of Labour and Social Policy, • Katarzyna Hall – Minister of National Education, • Elżbieta Radziszewska – the Government Plenipotentiary for Gender Equality, • Marek Michalak – Ombudsman for Children, • Michał Serzycki – Inspector General for Personal Data Protection, • Sławomir Ratajski – Secretary General of Polish National Commission for UNESCO, • Andrzej Matejuk – Police Commander in Chief, Main Police Headquarter, • and Anna Streżyńska, Office of Electronic Communications.

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In 2010 the 4th edition of the conference took place in Novotel Airport Hotel on September 28-29. Among others the following themes were discussed during the event: privacy and safety concerns of children using mobile phones and social networking sites, the implementation of EU Social Networking Sites Principles, legal and user issues in the online environment, positive online content for children, online games, Internet addictions and dealing with harmful but legal content. The 2010 conference was held under the honorary patronage of: • Katarzyna Hall – Minister of National Education, • prof. Barbara Kudrycka – Minister of Science and Higher Education, • Krzysztof Kwiatkowski – Minister of Justice, • Anna Streżyńska – President of the Office of Electronic Communications, • Jerzy Miller – Minister of Interior and Administration. Support for the conference was granted by the Vice President of the European Commission responsible for the Digital Agenda - . Neelie Kroes.

3rd International Conference “Keeping Children and Young People Safe Online”.

Trainings for justice and law enforcement staff Over the course of the last two years NASK and Nobody’s Children Foundation in cooperation with the Polish Police Headquarters orga– nized four regional trainings for justice and law enforcement staff “Combating crimes committed with the use of Internet”. The trainings took place: in 2009 on 28 May in Poznań, and on 23 June in Katowice, in 2010 on 18 May in Lublin, and on 15 June in Olsztyn, and gathered in total 400 participants from regional departments for combating human trafficking, departments for juvenile and criminal issues and staff working on child pornography cases. In their daily work Dyżurnet.pl and Helpline.org.pl teams cooperate closely with the police and the public prosecutor’s office. The purpose of the trainings was to discuss procedures of cooperation and exchange experience and knowledge. During the training meeting Dyżurnet and Helpline offer, as well as Polish legal framework were presented and the cooperation procedures were discussed.

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Safer Internet Day The Safer Internet Day (SID) has been organised annually, each February since 2004 by Insafe within the framework of the European Commission’s Safer Internet Programme. It is part of a global drive by awareness-raising partners to promote a safer Internet for all . users, especially young people. It aims at voicing the problem of online safety and at promoting initiatives fostering safe access of children . and young people to Internet resources. In Poland, the Safer Internet Day celebrations have been organised by NASK and Nobody’s Children Foundation, with Orange Foundation as the main partner since 2005. On the occasion of Safer Internet Day hundreds of online and offline activities are organised worldwide. Every year celebrations take place in more than 60 countries on all 5 continents across the world, from Canada to South Korea, and Russia to Kenya and including all . 27 countries of the European Union. Apart from international dimension, INSAFE centres run national celebrations. In 2009 and 2010 Poland implemented a decentralised SID model, encouraging various organisations and institutions (schools, centres of informal education, libraries, multimedia centres, cyber cafes, NGOs working with children, local media) to undertake educational actions locally aimed at promoting children’s online safety. . On the occasion of Safer Internet Day they could register their local SID initiatives at the www.dbi.pl website hosted by the Saferinternet. pl team. All initiatives registered by the local organisers via www.dbi.pl website could be viewed according to regions. This raised visibility of local activists, enhanced their efforts and offered a possibility for partners from the particular region to join forces for any future bigger scale campaign. Furthermore showcasing a variety of initiatives undertaken at the local level encouraged local journalists to visit and talk directly to the organisers in the region they operate and cover their involvement in the media. In turn the Polish Centre, by offering an online platform for all national SID organisers, could gain a valuable insight into what is going on at the local level and what the needs and expectations of local partners are. The most commonly conducted activities featured special internet safety training for children and parents, competitions and quizzes, school theatre performances, happenings and radio broadcasts produced by students. Many of the actions were based on the awareness materials made available by the Polish Safer Internet Centre (e.g. videos, cartoons, lesson plans, posters). The submission of initiatives was open throughout the whole month of February. Such decentralized SID approach proved very successful in engaging a variety of stakeholders in the Safer Internet programme in Poland and for many of them this involvement marked the beginning of regular activities related to Internet safety in their respective region. In 2009 the “general SID mobilisation” across Poland has led to 952 registered Safer Internet Day initiatives, in 2010 the number of initiatives rose to 1,184. Since 2005 on the occasion of Safer Internet Day, the Polish Centre has organised an annual press conference at the Warsaw University . Library. In 2010 the conference was accompanied by a fair and a Safer Internet Day Forum, where partners of the Safer Internet . programme presented their contributions in actions taken in order to improve safety of the youth and children on the internet. For all interested who were unable to personally participate in the conference, NASK organised a live online transmission. Partners of the SID 2009 and 2010: Office of Electronic Communications, Office of Children’s Rights Commissioner, signatories of the “Initiative for the safety of children in the Internet”, Polish Internet Research, Allegro, Microsoft, UPC Poland, Warsaw University Library, Polish Radio 1 Programme, TVN Seven, TVN Style, TVN Turbo, TVN Meteo, TVN Warsaw, e-Dziecko.pl, Webinside.pl, Wiadomości24.pl, . Miastodzieci.pl, Nasza-klasa.pl, o2.pl, All-Polish Youth Monthly “Coma”, “Education and Dialogue” Monthly, Czasdzieci.pl, School . Publishing House PWN, ArcaBit, Kaspersky Lab, AVG Technologies, Foundation New Media, Techland.

Safer Internet Day celebrations.

14 | Polish Safer Internet Centre FinalSaferinternet.pl Report www.saferinternet.pl

Safer Internet Day 2009 In 2009 Safer Internet Day was held on 10 February. On SID 2009 the European . Commission launched a pan-European campaign with a video clip to inform and . empower teenagers on cyberbullying, one of the risks they are most likely to face . online. The video clip featured a young girl who is being bullied online, but takes control by reporting this to her social networking site. Furthermore, on the initiative of the European Commission, for the first time, 17 leading social networking sites signed a European agreement to improve the safety of under 18s who use social networking sites. These included Arto, Bebo, Dailymotion, Facebook, . The Polish winner of SID quiz - Daniel Januszkiewicz from Giovani.it, Google/YouTube, Hyves, Microsoft Europe, Myspace, Nasza-klasa.pl, Netlog, primary school in Wydminy (2009). One.lt, Skyrock, StudiVZ, Sulake/Habbo Hotel, Yahoo!Europe, and Zap.lu. On the occasion of SID 2009 Insafe organized a quiz for young people. During the SID event devoted to social networking sites . and organised by the European Commission, six quiz winners were awarded their prizes by Commissioner Reding.

Safer Internet Day 2010 SID 2010 was celebrated on 9 February, under the theme „Think B4 U Post”. A spot launched on SID 2010 was to make young people aware of risks of sharing personal information online and to encourage them to control their online identity by thinking carefully about the consequences. The European Commission presented an assessment of the implementation of the „Safer Social Networking Principles of the EU” . at the European Parliament in Strasbourg. A European quiz for the 9-15 year olds and a poster competition for the 5-8 year olds were also organised. Winners were invited to the European award ceremony, that this year took place in Romania. During this event Poland was represented by Olaf Kowalski from High School in Wroclaw. Safer Internet Day 2010 also marked the launch of a web version of a highly popular eSafety toolkit (www.esafetykit.net) developed by Insafe in collaboration with Liberty Global Inc. Consultations with children and young people The UN Convention on the Rights of the Child states that children and young people should be involved in the decisions that affect their lives. . In accordance with the article 12 of the UN Convention on the Rights of the Child stating that “Every child has the right to express his or her views and those views must be taken seriously”, the commitment to child participation is reflected in various activities of Saferinternet.pl project. Consultations with children and young people allow to design effective educational tools and media campaigns, and to evaluate the actions . in progress. Such consultations are held during meetings of the Youth Panel made up of 13 and 14-year-old students, as well as through contacts with users of the Sieciaki.pl portal. The Polish Youth Panel was officially launched during Safer Internet Day conference on 10 February 2009. It consists of 24 members: children aged 13 and 16 – students of Social Junior Secondary School nr 27 and Stefan Żeromski High School in Warsaw. The Youth Panel is thought as a consultation group where young people can express their views and exchange knowledge and experiences . concerning their use of online technologies. Young people are also asked to contribute to the design of awareness raising actions, tools and material, and thus contribute to defining future activities of the Polish Safer Internet Awareness Centre. The Youth Panel reviews existing materials on online safety and provides feedback as to how useful the tools are. In past two years several sessions of Youth Panel were held: children were asked their opinion on the use of social networking sites and took part in the pilot implementation of new educational tools, such as e-learning courses and “3... 2... 1... Internet!” resource. The meetings of the Youth Panel are planned to take place every 3 months.

Youth Panel meeting.

Polish Safer Internet Centre | 15 Polish Safer Internet Centre

Surveys, reports, analyses Systematic surveys concerning the scope of knowledge, experience and attitudes related to threats that children encounter on the Inter- net form the basis for planning media-related and educational activities, and provide directions for the project’s development. Children . and young people, as well as their parents and other professionals take part in surveys.

Adult Internet users’ attitudes towards offences against children The main goal of the “Threats against children on the Internet” research conducted by the Nobody’s Children Foundation and Gemius SA in January 2009 was to get feedback about the attitudes of adult Internet users regarding harmful content, like violence, pornography, verbal aggression and child abuse images. The main research findings included the following: • 90% of Polish Internet users consider child abuse images online a serious problem, • 17% of Internet users have at least once encountered child abuse images online, • Only 14% of those who have found such content reported it, • 77% think that ISPs should obligatorily block child abuse images, • The majority of respondents thought every Internet user who encounters suspicious content should have an obligation to report . it to either a hotline or police, • Most of the responders declared that they were not familiar with the legal regulations concerning Internet crimes against children, • 57% of the respondents think that the police is sufficiently equipped to be able to find and prosecute Internet offenders. The survey was conducted through Internet questionnaires displayed on websites using the free site-centric audit stat.pl/PBI. Random display of questionnaires, conducted between 29 August and 8 September 2008. As part of the analysis 1999 correctly filled up questionnaires were received, filled out by adult Internet users of 15 years of age and above.

Second report on filtering tools available in Polish language version In August 2009 NASK conducted the second edition of the tests of applications filtering undesirable content on the Internet. . The tests were performed on the Polish language filtering solutions – Emilek 2.1., Cenzor, Opiekun Dziecka w Internecie, Motyl, xTermina- tor, PANDA Internet Security 2009. The first stage of the examination included the review of the application’s functions. The attention was paid, among other things, to: time limits, the possibility of settings modifications or information on the type of websites being blocked. The second stage of the examination regarded the effectiveness of blocking websites which may be harmful to children. The tests were performed on the basis of 130 WWW website addresses, sent by Internet users to the Dyzurnet.pl Hotline team within the notifications regarding illegal contents. The effectiveness criterion applied was a closure of a given www website (or its part where the undesirable contents were placed) within no more than 5 seconds after its display. The examination sample contained pornography websites, websites with the pictures of accident victims, contents obviously calling for racist and xenophobic behaviours, websites promoting sects, anorexia, bulimia, self-mutilation, suicides, various kinds of stimulants and websites with vulgar language. At the third stage of the examination the hypersensitivity of the filters to the websites containing specified key words was checked . (e.g. breast, sex), however without harmful content, but only medical information (e.g. regarding breast cancer), educational (e.g. regarding pubescence) or other (e.g. regarding Sex Pistols band). The effectiveness of the filtering programmes was measured at the most sensitive setting of the filter. Each application was tested using the programme which was written for the purpose of the examination by specialists from the CERT Poland team. Thanks to the tests . on one WWW website library, homogenous reference material for any application was obtained. Each of the working stations, which were subject to testing, was equipped with the Windows XP Professional 2002 operating system and the browsers: Internet Explorer 6.0., Firefox 3.0.12, Opera 9.02., Chrome 2.0.172.37. The reason for choosing this kind of Internet browsers was their popularity among the Polish users and – in the case of the Chrome browser – the end of works on BETA version and the vast product media campaign.

16 | Polish Safer Internet Centre FinalSaferinternet.pl Report www.saferinternet.pl

Helpline.org.pl Helpline.org.pl was launched by the Nobody’s Children Foundation on Safer Internet Day 2007. The main partner in the implementation of this project is Orange Foundation. The Helpline’s services are targeted at children and young people, parents and professionals working with children or in the area of children’s safety in the Internet. Services provided by Hepline.org.pl include: • counseling in the field of children and youth’s safety on the Internet, • providing help in cases or suspected or confirmed threats to children online, • interventions in cases of child abuse via the Internet, • improving professionals’ knowledge and skills related to children’s safety online, • counseling in the field of prevention of Internet-related child abuse. The Helpline’s consultants are available on weekdays, from 11:00 a.m. to 5:00 p.m.: • via a toll-free telephone line 800-100-100. The telephone line has been provided by Orange Foundation; • via online (communicator) from www.helpline.org.pl (after working hours the communicator offers the opportunity to leave . messages). Online communicating facility has been provided free of charge by LiveChat; • through e-mail [email protected]. During the Helpline’s working hours messages are read and answered as they come. . E-mails received after working hours are responded to on the next working day. • through contact form on the www.helpline.org.pl website Helpline.org.pl also provides individual support services for children and young people in relation to the threats they encounter when using new technologies. Apart from its affiliation with the Insafe network, Helpline.org.pl is also a member of the Child Helpline International, an association af- filiating child helplines from over 160 countries worldwide. The Association membership proves the high standard of the services offered. During the period reported not only has the number of reports and undertaken interventions increased, but also thanks to the extensive promotional efforts the Helpline has become very recognizable and has expanded its presence in the area of international cooperation. Apart from reports handling, the provision of training courses for professionals working with children: teachers, psychologists, social workers, and representatives of the law enforcement has become one of the team’s areas of core activity. Statistical data Between the 1 October 2008 and 30 September 2010, Helpline.org.pl accepted 3453 eligible reports. Some of them involved more than one form of Internet-based threats to children. Still the most often to contact Helpline were children and young people (2609 reports). Parents and professionals were less likely to report to Helpline ( 317 parents, 189 professionals). 42% of the reports concerned cyberbullying problem, 31% were general inquiries about staying safe online, 6% reports were related to Internet addictions, 9% to children’s contact with harmful content and 5,4 % to grooming children online.

grooming children harmful content 9% 3000 online 5,4% children and young people general inquiries about 2500 Internet addiction 6% staying safe online 31% parents

2000 cyberbullying 42% professionals

1500

1000

500

Who contacts Helpline.org.pl? Classification of reports received by Helpline.org.pl

Polish Safer Internet Centre | 17 Polish Safer Internet Centre

Getting feedback from children and young people Information obtained from children and young people in the process of evaluation of Helpline.org.pl performance is an important source of information that can help in developing and increasing the quality of the services provided. Evaluation tool of Helpline.org.pl services was launched in March 2010 and is placed on the Helpline.org.pl website. Every child . who has been in contact with Helpline consultants is requested to visit the evaluation page and answer 3 questions by choosing one . of the emoticons. The three question are: • What kind of problem did you report? • What kind of help did you expect? • Did Helpline.org.pl consultants help you with your problem? The child signs the evaluation with a nick name. Question 1– reported problem – What kind of problem did you have?

Question 2– Expectations : What kind of help did you expect?

Question 3- Evaluation of received help: How did Helpline.org.pl help you?

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Internship programme Since March 2010 Helpline.org.pl has been running an internship programme. In February 2010 two interns were recruited; they are both university graduates (4th and 5th year) students of psychology . The internship is planned for a period of one year. During this time the interns are expected to work for Helpline.org.pl approx. 500 hours. They will have a possibility to take part in a 60 hours training course. Each intern works under the supervision of a tutor and according to individually established plan of the internship.

Other Helpline.org.pl activities Between 2008 and 2010 Helpline.org.pl staff took part as experts in a wide range of national and international events related to online safety: • 13th Conference Against Domestic Violence in Warsaw, organized by The State Agency for Prevention of Alcohol Related Problems – December 2008; • “Fighting Crimes committed via Internet” – workshops for law enforcement: May 2009 in Poznań, June 2009 in Katowice, May 2010 in Lublin, June 2010 in Olsztyn; • Conference “Internet safety in schools” organized by Nobody’s Children Foundation, Microsoft and Partners in Learning - May 2009; • 5th Conference “Assistance to Child Victims of Crime” (2008) and 6th Conference “Assistance to Child Victims of Crime” (2009) in Warsaw, organized annually by Nobody’s Children Foundation and Ministry of Justice of Poland. In addition, members of Helpline.org.pl participated in several international events and staff exchange visits, which are specified . in the International cooperation section.

Polish Safer Internet Centre | 19 Polish Safer Internet Centre

Dyżurnet.pl Dyżurnet.pl is a contact point run by NASK since January 2005, whose objective is to respond to reports on illegal Internet content. Under the Polish law, the notion of illegal content covers materials presenting: • child abuse images and pornographic materials containing computer-generated images of children, • pornography related to the presentation of violence or use of animals, • racist or xenophobic content. According to Polish law it is also illegal to: • publicly present pornographic content in a way that imposes its reception, • present pornographic content to a minor under 15. Illegal content found on the Internet may be reported to Dyżurnet.pl: • through a form available at www.dyzurnet.pl, • by e-mail, at: [email protected], • by phone, at: 801 615 005. Reports may be filled anonymously. The Dyzurnet.pl team is tasked with analyzing the report and drawing up technical documentation. Cases in which the law has been breached are handed over to law enforcement agencies or other INHOPE members. The team also cooper- ates with Internet service providers and content providers to remove the unwanted content as quickly as possible. Dyżurent.pl is a part of the INHOPE Association – an international association of Internet hotlines from all over the world. The mission . of the INHOPE Association is to support and enhance the performance of Internet hotlines, ensuring that swift action is taken in responding to reports of illegal content to make the Internet a safer place. Statistical data The Polish hotline categorizes illegal content according to the INHOPE classification: • child pornography • child erotica • child nudism • child grooming activities • child trafficking • child sex tourism • adult pornography accessible to children • extreme adult content • racism and xenophobia • promoting violence against an individual • terrorism • drugs • illegal spam The presented statistical data covers two years of the Dyżurnet.pl activities, namely since 1 October 2008 till 30 September 2010. About 1799 cases were related to adult pornography and 1440 to child pornography. Hotline team also categorized 1419 reports . as other content. (Fig. 1). According to the complaints handling procedure Dyżurnet.pl team forwarded 1670 cases to other hotlines and 616 complaints to ISP. . Only about 114 reports were transferred to the Polish Police, due to the apparent location of servers, mainly outside Poland (Fig. 2). A lot of servers with illegal and harmful content are localized in USA – especially with child pornography and with racist & xenophobic materials in Polish language (Fig.3).

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Classication of incidents Legenda

1800 Adult Pornography 1799 Child pornography 1600 Child Erotica/Inappropriate Child-related images 1400 1440 1419 Extreme Adult Content 1200 1254 Racism and Xenophobia 1183

1000 Child Nudism Adult Porn Accessible 800 to Children Promoting Violence Against 600 an Individual Not Found/Not Accessible 400 406 Other content 367 259 200 Queries 171 124 98 68 Outside Hotline Remit 0

October 2008 - September 2010

Fig. 1. Classification of incidents.

Hotline action taken Legenda

1800 INHOPE Internet Service Provider 1600 1670 Content Owner 1400 Police

1200 Ither Bodies

1000

800

600 616

400 300 200

114 106 0

October 2008 - September 2010

Fig. 2. Hotline actions taken.

Localisation of Internet servers 2009 Legenda

United States

1400 Russia

Netherlands 1200 1276 Poland

1000 Germany

Japan 800 837 Canada

600 France

514 UK 400 South Korea 333 200 Not determined 141 80 70 55 42 42 41 38 Other 0

October 2008 - September 2010

Fig. 3. Apparent location of content.

Polish Safer Internet Centre | 21 Polish Safer Internet Centre

Dyżurnet.pl activities Between 2008 and 2010 Dyzurnet.pl took part in several meetings at the national and international level. The Polish hotline met repeatedly with the ISPs, National and Warsaw Police in order to exchange information about taken actions and procedures of cooperation. Dyzurnet. pl also actively took part in discussions about “Agreement for online child safety” at the Chancellery of the Prime Minister. Furthermore, hotline team members participated as experts in conferences and workshops devoted to social and technical issues, including: • “Secure 2008 Conference” – the conference concerning security matters of IT systems and networks, 2-3 October 2008, Warsaw; • “What do you know about the Web” – workshops for pupils from secondary school about cyberbullying, copyright law and protecting personal data in the Web, April 2009, Woźniki; • “Wikimedia Polska Conference 2009” – the conference was the fourth event of this type organized by the Wikimedia Polska. Its main objective was to encourage ideas and create a platform of exchanging experience of Wikimedia projects users in Poland and people connected with free software, free knowledge and free culture in an information society, May 2009, Jadwisin; • “Fighting Crimes committed via Internet” – workshops for law enforcement. The objective was to compare experiences and explore possibilities of cooperation in fighting against crimes committed online as well as to help share best practices, May 2009 in Poznań, June 2009 in Katowice, May 2010 in Lublin, June 2010 in Olsztyn.

National cooperation Over the last 5 years Polish Safer Internet Centre has built a strong network of national stakeholders. The Centre’s cooperation with governmental and non-governmental institutions, educational facilities and industry partners is carried out mainly through the Advisory Board and several working groups led by other institutions.

Consultation Committee (Advisory Board) The Consultation Committee is an advisory body to the Polish Safer Internet Centre. The Committee is made up of representatives . of the government, law enforcement agencies, child welfare organizations and institutions dealing with the Internet and new media. . The Polish Advisory Board has been composed in such a way that its members represent various areas of activity and thus provides . a variety of perspectives on the scope of issues to be dealt with in the online safety field. Involvement of different institutions ensures adequate coverage of the target audiences of the project and that their needs are adequately taken into account. The Consultation . Committee also acts as a forum for sharing knowledge and expertise in the area of Internet safety, as many of the members otherwise wouldn’t have a chance to meet to discuss such issues. The Committee’s tasks include providing help in planning activities aimed at improving safety on the Internet, evaluation of the Aware- ness, Helpline and Hotline projects, and contributing to the optimization of efforts. Key stakeholders are often invited to take part in selected components of the project (such as awareness tools dissemination, awareness tools evaluation, organisation of events, etc.). From October 2008 till September 2010 four sessions of the Consultation Committee were held.

Multistakeholder Team for Counteracting Discrimination of Minors in Electronic Media The representatives of the Polish Safer Internet Centre have taken part in the work of “Multistakeholder Team for Counteracting Discrimi- nation of Minors in Electronic Media” launched by the Chancellery of the Prime Minister. Several working groups were created within the team, i.e.: working group on legislative changes, campaigns and media relations, Internet security and interactive software. Upon the initiative of the Polish Telecommunication an Agreement on child online safety was negotiated and signed within the Team. . It is a self-regulatory agreement which points, among others, at hotline - Dyżurnet.pl and Helpline.org.pl as teams that deal with illegal content and take care about children safety online in Poland and which are recommended to ISP and ICP to cooperate with. Moreover the signatories declared they shall actively engage themselves in the European Union initiatives brought under the Safer Internet programme announced at www.saferinternet.pl to enhance child safety online. Up to September 2010 the Agreement has been signed by ArcaBit, ASTER, FDN, Fundacja Kidprotect.pl, Fundacja Orange, GIODO, Interia. pl, Krajowa Izba Gospodarcza Elektroniki i Telekomunikacji, NASK, Netia, Polska Izba Informatyki i Telekomunikacji, Polska Telefonia Cyfrowa (Era), Polskie Badania Internetu, PTK Centertel (Orange), P4 (Play), Telekomunikacja Polska, Telewizja Polska, UPC Polska, Urząd Komunikacji Elektronicznej, Wirtualna Polska.

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International Cooperation

Over the last two years Polish Safer Internet Centre has been an active player on international online safety scene. Since 2005 . Saferinternet.pl project has been a member of the Insafe (a network of national awareness centres) and Dyżurnet.pl has been associated with Inhope - the International Association of Internet Hotlines. From October 2008 till September 2010 representatives of the Polish Safer Internet Centre took part in numerous international confe– rences and meetings, during which they shared experience and presented project achievements, i.e.: • International training against bullying organised by Save the Children Sweden and Friends Association, Vilnus, Lithuania – October 2008, • 4th International Consultation of Child Helpline International, Amman, Jordan – November 2008, • “Internet Safety and Networking - National and European Perspectives”, Berlin, Germany – December 2008, • Internet Governance Forum, India, Hyderabad – December 2008, • Mentoring visit to Cypriot helpline, Nicosia, Cyprus – January 2009, • Conference “Children and online Sexual Violence” in Stockholm, Sweden - February, 2009, • Conference “An indecent profit - Preparing a European response to combat the commercial distribution of child abuse images”, . 2009, London, UK, • Conference “Ways of Implementing the EU Directives on Violence against Women, Children and Youth: Good Practices . and Recommendations“, Ljubljana, Slovenia – March 2009, • Youth Protection Roundtable Final Conference, Berlin, Germany – April 2009, • Ministerial Conference “Safer Internet for children”, Prague, Czech Republic – April 2009, • INSAFE Training Session, Rome, Italy – May 2009, • “EU Kids Online” Final Conference, London, UK – June 2009, • European Commission’s “Safer Internet Forum”, Luxembourg – October 2009, • International Congress “Children in ICT”, Gijón. Spain – October 2009 • Regional Consultation of Child Helpline International network in Milan - October 2009, • International Conference “Child safety on the Internet”, Moscow, Russia – November 2009, • Internet Governance Forum, Sharm al-Sheikh, Egypt – November 2009, • INHOPE & INSAFE Central Regional Meeting in Bled – Slovenia, April 2010, • eNACSO Final Conference, Brussels, Belgium – May 2010, • training session „Volunteer management” organised by Child Helpline International, Amsterdam, the Netherlands – July 2010. In October 2008 two Helpline consultants took part in the staff exchange visit at the Hungarian Kek Vonal child helpline in Budapest, Hungary. In January 2009 Helpline coordinator visited Cypriot helpline and in May 2010 Swedish helpline BRIS. In June 2009 Nobody’s Children Foundation hosted a 2-day Cluster Session for 10 Insafe 2.0 Helplines, during which participants . discussed aspects involved in setting up a helpline for online safety-related issues, learning from the example set by Poland. The meeting also provided a perfect opportunity for participants to share good practice and discuss emerging issues. In addition, over the course of two years Polish Centre’s premises were visited by partners from the UK, France, Bulgaria, Germany, Sweden and Russia.

Polish Safer Internet Centre | 23 Polish Safer Internet Centre

Polish Safer Internet Centre team

Anna Rywczyńska Ewa Dziemidowicz Polish Safer Internet Centre Coordinator Education specialist NASK Nobody’s Children Foundation tel. +48 22 38 08 159 tel. +48 22 616 02 68 e-mail: [email protected] e-mail: [email protected]

Agnieszka Wrzesień Anna Maj Saferinternet.pl Coordinator PR Specialist Nobody’s Children Foundation NASK tel. +48 22 616 02 68 tel. +48 22 38 08 320 e-mail: [email protected] e-mail: [email protected]

Marek Dudek Katarzyna Zygmunt-Hernandez Dyżurnet.pl Coordinator PR Specialist NASK Nobody’s Children Foundation tel. +48 22 38 08 053 tel. +48 22 616 02 68 e-mail: [email protected] e-mail: [email protected]

Marta Wojtas Robert Makowski Helpline.org.pl Coordinator Editor of Dzieckowsieci.pl portal Nobody’s Children Foundation Nobody’s Children Foundation tel. +48 22 616 02 68 tel. +48 22 616 02 68 e-mail: [email protected] e-mail: [email protected]

Łukasz Wojtasik Andrzej Piękoś Media campaigns Coordinator Editor of Sieciaki.pl portal Nobody’s Children Foundation Nobody’s Children Foundation tel. +48 22 616 02 68 tel. +48 22 616 02 68 e-mail: [email protected] e-mail: [email protected]

Julia Gursztyn Małgorzata Krosnowska Events Coordinator and Saferinternet.pl website Editor Editor of Sieciaki.pl portal NASK Nobody’s Children Foundation tel. +48 22 38 08 143 tel. +48 22 616 02 68 e-mail: [email protected] e-mail: [email protected]

Marcin Sołodki Agnieszka Ficak „Sieciaki.pl” Coordinator Webmaster Nobody’s Children Foundation NASK tel. +48 22 616 02 68 tel. +48 22 38 08 149 e-mail: [email protected] e-mail: [email protected]

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1 October 2008 - 30 September 2010 www.saferinternet.pl WWWwww.dyzurnet.pl www.helpline.org.pl www.dzieckowsieci.pl www.sieciaki.pl www.dbi.pl

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