The 2018 Coordinated Plan Technical Appendix

One Region | One Network | One Plan

The Regional Short-Range Transit Plan & Coordinated Public Transit-Human Services Transportation Plan

Appendix A Public Involvement A.1 Coordinated Plan Outreach Schedule

A.2 Public Notices for Coordinated Plan Outreach Series A.2.1 Asian Journal A.2.2 La Prensa A.2.3 San Diego Union Tribune A.3 Interagency Technical Working Group on Tribal Transportation Issues, November 15, 2017, Agenda (2018 Coordinated Plan)

A.4 2018 Coordinated Plan PowerPoint Presentation

A.5 2018 Coordinated Plan Outreach Questions A.6.1 2018 Coordinated Plan Outreach Questions – English A.6.2 2018 Coordinated Plan Outreach Questions – Spanish

A.6 Outreach Meeting Minutes (January 2018)

A.7 2018 Coordinated Plan Outreach Summary A.8.1 Coordinated Plan Outreach Summary

A.8 Public Notice for May 15, 2017 SSTAC Public Hearing and May 21, 2018, SSTAC Public Hearing A.8.1 San Diego Union Tribune, April 10, 2017 A.8.2 La Prensa, April 14, 2017 A.8.3 Public Notice for May 21, 2018, Public Hearing A.9 Public Notice for June 13, 2018, Transportation Committee Public Hearing A.9.1 San Diego Union Tribune A.9.2 Asian Journal A.9.3 El Latino

2018 Coordinated Plan A-1

Share Your Ideas on How to Meet Regional Social Service Transportation Needs

Voice your opinion! Provide your input on ways to improve public transit and specialized transportation options for San Diego County residents, and help shape the future of transportation in your community.

The San Diego Association of Governments (SANDAG) will hold two public workshops to gather input on the 2018 Coordinated Public Transit–Human Services Transportation Plan (Coordinated Plan). You’re invited to provide input on ways to improve public transit and specialized transportation options for seniors, low-income, and disabled individuals, and to discuss other issues pertinent to specialized transportation in the San Diego region.

Public Workshops: Tuesday, January 23, 2018 Wednesday, January 31, 2018 from 4–6 p.m. from 4–6 p.m. SANDAG – 7th Floor Board Room San Marcos Civic Center – Dining Room 401 B Street, San Diego 92101 3 Civic Center Drive, San Marcos 92069

If you are unable to attend any of the workshops, please call the Coordinated Plan Hotline at (619) 699-1934 to share your ideas and discuss additional outreach opportunities.

For more information, visit: sandag.org/coordinatedplan

Help Shape the Future of Transportation in Your Community 2018 Coordinated Plan A-2 4414 1/18

Comparta sus ideas sobre cómo satisfacer las necesidades regionales del Servicio Social en el Transporte

¡Exprese su opinión! Proporcione comentarios sobre formas para mejorar las opciones de transporte público y de transporte especializado para residentes del Condado de San Diego, y ayude a moldear el futuro del transporte en su comunidad.

La Asociación de Gobiernos de San Diego (SANDAG, por sus siglas en inglés) llevará a cabo dos talleres públicos para recabar comentarios sobre el Plan Coordinado de Transporte Público/Servicio Social de la región del 2018 (Plan Coordinado). Se le invita a compartir sus ideas sobre formas para mejorar las opciones de transporte público y de transporte especializado para personas de la tercera de edad, con bajos ingresos o con discapacidades, y conversar sobre otros asuntos relacionados con el transporte especializado en la región de San Diego.

Talleres públicos: Martes, 23 de enero de 2018 Miércoles, 31 de enero de 2018 de 4 a 6 p.m. de 4 a 6 p.m. SANDAG, 7th Floor Board Room San Marcos Civic Center, Comedor 401 B Street, San Diego 92101 3 Civic Center Drive, San Marcos 92069

Si no puede asistir a alguno de los talleres, llame a la línea directa del Plan Coordinado al (619) 699-1934 para compartir sus ideas y obtener información sobre otras oportunidades de difusión comunitaria.

Para más información, visite: sandag.org/coordinatedplan

Ayude a determinar el futuro del transporte en su comunidad 2018 Coordinated Plan A-3 4414 1/18

2018 Coordinated Plan A-4

2018 Coordinated Plan A-5 2018 Coordinated Plan A-6 2018 Coordinated Plan A-7 MEETING NOTICE AND AGENDA

INTERAGENCY TECHNICAL WORKING GROUP ON TRIBAL TRANSPORTATION ISSUES The Interagency Technical Working Group on Tribal Transportation Issues may take action on any item appearing on this agenda.

Wednesday, November 15, 2017

1 to 3 p.m.

(Luncheon at 12 noon)

Grants Clinic: Tribal Transportation Safety Fund from 3 to 5 p.m.

Pala Casino Spa and Resort Sycamore Room 11154 Highway 76 Pala, CA 92059

Staff Contact: Jane Clough (619) 699-1909 [email protected]

AGENDA HIGHLIGHTS • DRAFT INTRAREGIONAL TRIBAL TRANSPORTATION STRATEGY UPDATE • TRIBAL TRANSPORTATION SAFETY FUNDS UPDATE • 2019 SAN DIEGO FORWARD: THE REGIONAL PLAN: TRIBAL CONSULTATION

PLEASE SILENCE ALL ELECTRONIC DEVICES DURING THE MEETING

MISSION STATEMENT The 18 cities and county government are SANDAG serving as the forum for regional decision-making. SANDAG builds consensus; makes strategic plans; obtains and allocates resources; plans, engineers, and builds public transit; and provides information on a broad range of topics pertinent to the region's quality of life.

2018 Coordinated Plan A-8 Welcome to SANDAG. Members of the public may speak to the Working Group on any item at the time the Working Group is considering the item. Please complete a Request to Comment form and then present the form to the Working Group coordinator. Members of the public may address the Working Group on any issue under the agenda item entitled Public Comments/Communications/Member Comments. Public speakers are limited to three minutes or less per person unless otherwise directed by the Chair. The Working Group may take action on any item appearing on the agenda.

Both agenda and non-agenda comments should be sent to SANDAG via [email protected]. Please include the Working Group name and meeting date, agenda item, your name, and your organization. Any comments, handouts, presentations, or other materials from the public intended for distribution at the Working Group meeting should be received by the Working Group coordinator no later than 12 noon, two working days prior to the meeting. All public comments and materials received by the deadline become part of the official project record, will be provided to the members for their review at the meeting, and will be posted to the agenda file as a part of the handouts following each meeting.

In order to keep the public informed in an efficient manner and facilitate public participation, SANDAG also provides access to all agenda and meeting materials online at www.sandag.org/meetings. Additionally, interested persons can sign up for e-notifications via our e-distribution list either at the SANDAG website or by sending an email request to [email protected].

SANDAG operates its programs without regard to race, color, and national origin in compliance with Title VI of the Civil Rights Act. SANDAG has developed procedures for investigating and tracking Title VI complaints, and the procedures for filing a complaint are available to the public upon request. Questions concerning SANDAG nondiscrimination obligations or complaint procedures should be directed to the SANDAG General Counsel, John Kirk, at (619) 699-1997 or [email protected]. Any person who believes himself or herself or any specific class of persons to be subjected to discrimination prohibited by Title VI also may file a written complaint with the Federal Transit Administration.

In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to participate in SANDAG meetings. If such assistance is required, please contact SANDAG at (619) 699-1900 at least 72 hours in advance of the meeting. To request this document or related reports in an alternative format, please call (619) 699-1900 or (619) 699-1904 (TTY), or fax (619) 699-1905.

SANDAG agenda materials can be made available in alternative languages. To make a request, call (619) 699-1900 at least 72 hours in advance of the meeting.

Los materiales de la agenda de SANDAG están disponibles en otros idiomas. Para hacer una solicitud, llame al (619) 699-1900 al menos 72 horas antes de la reunión.

如有需要, 我们可以把SANDAG议程材料翻译成其他語言.

请在会议前至少 72 小时打电话 (619) 699-1900 提出请求.

The meeting location is accessible by public transit. Phone 511 or visit 511sd.com for route information.

2 2018 Coordinated Plan A-9 DIRECTIONS TO MEETING LOCATION

Meeting Location: Pala Casino Spa and Resort Sycamore Room 11154 Highway 76 Pala, CA 92059

Driving Directions:

From Downtown San Diego Merge onto CA-163 North Merge onto I-15 North Take exit 46 for CA-76 toward Pala/Oceanside/Bonsall/Palomar Mountain Turn right onto CA-76 East Turn right at the Pala Casino Way Intersection into the Casino Parking Lot

From South Bay Merge onto I-5 North Use right two lanes to merge onto CA-15 North toward Riverside Take exit 46 for CA-76 toward Pala/Oceanside/Bonsall/Palomar Mountain Turn right onto CA-76 East Turn right at the Pala Casino Way Intersection into the Casino Parking Lot

From El Centro Take I-8 West toward San Diego Take exit 89 for Imperial Highway toward Ocotillo Turn right onto County Route S2/North Imperial Highway Continue onto Great Southern Overland Stage Route Turn right onto CA-78 East Turn left onto San Felipe Road Turn left onto CA-79 South Turn right onto CA-76 West Turn left at the Pala Casino Way Intersection into the Casino Parking Lot

3 2018 Coordinated Plan A-10 INTERAGENCY TECHNICAL WORKING GROUP ON TRIBAL TRANSPORTATION ISSUES Wednesday, November 15, 2017

ITEM NO. RECOMMENDATION

1. WELCOME BY PALA TRIBAL COUNCIL AND SELF INTRODUCTIONS INFORMATION

The Pala Tribal Council will welcome the Interagency Technical Working Group on Tribal Transportation Issues (Working Group) Members and public to their tribal nation.

2. PUBLIC/MEMBER COMMENTS AND COMMUNICATIONS INFORMATION (Erica Pinto, Working Group Co-Chair, Jamul Indian Village of California)

Members of the public shall have the opportunity to address the Working Group on any issue within the jurisdiction of SANDAG that is not on this agenda. Anyone desiring to speak shall reserve time by completing a “Request to Speak” form and giving it to the meeting coordinator prior to speaking. Public speakers should notify the meeting coordinator if they have a handout for distribution to working group members. Public speakers are limited to three minutes or less per person. Working Group members also may provide information and announcements under this agenda item.

+3. APPROVAL OF MEETING MINUTES APPROVE (Erica Pinto, Working Group Co-Chair, Jamul Indian Village of California)

The Working Group is asked to review and approve the minutes from its August 2, 2017, meeting hosted by the Viejas Band of Kumeyaay Indians.

CONSENT

+4. 2018 REGIONAL SHORT-RANGE TRANSIT PLAN AND COORDINATED INFORMATION PLAN (Jane Clough, SANDAG)

The Regional Short-Range Transit Plan and Coordinated Plan provides a blueprint for the development of transit and human services transportation in the San Diego region over the next five years. Over the next few months, SANDAG will conduct focus groups and outreach events across the county to gather information on specialized transportation needs in the region. The input collected from the outreach effort will help to ensure that transportation projects sponsored by tribes or other groups are eligible for federal, state, and local grant programs. A draft of the the Regional Short-Range Transit Plan and Coordinated Plan will be developed based on this feedback and brought forward to the Transportation Committee, along with a Public Hearing on June 15, 2018. It is anticipated that the SANDAG Transportation Committee would adopt the 2018 Coordinated Plan on July 20, 2018.

4 2018 Coordinated Plan A-11 CHAIR’S REPORT

5. CO-CHAIR’S REPORT INFORMATION (Erica Pinto, Chair of Jamul Indian Village of California; Charles "Muggs" Stoll, SANDAG)

Chairwoman Erica Pinto will brief the Working Group on issues related to tribal transportation. Charles "Muggs" Stoll will update the Working Group on institutional changes at SANDAG.

REPORTS

+6. DRAFT INTRAREGIONAL TRIBAL TRANSPORTATION STRATEGY UPDATE DISCUSSION (Jane Clough, SANDAG)

Staff will provide an update on the draft Intraregional Tribal Transportation Strategy (ITTS) and feedback collected. The public comment period for the draft document concluded on October 31, 2017. Staff will provide an overview of the feedback and changes made, and the timeline for finalizing the document.

The Working Group is asked to discuss next steps for implementing the ITTS, in light of potential new funding sources such as Senate Bill 1 (SB 1) (Beall, 2017).

+7. TRIBAL TRANSPORTATION SAFETY FUNDS UPDATE INFORMATION (Joan Harper, National Indian Justice Center) The National Indian Justice Center (NIJC) will provide an overview of the Tribal Transportation Safety Planning Project. Under the provisions of the Federal Highway Administration (FHWA) Tribal Transportation Safety Program (TTSP), tribes may apply for to $12,500 to develop a new safety plan or $7,500 to update a safety plan that is three years or older. Funding for other safety- related projects also is available. A list of eligible projects can be found in the Notice of Funding Opportunity for the FHWA TTSP for FY 2017 and FY 2018. To file a grant application, a Tribe must register with the System for Award Management (SAM). Any Tribe intending to apply for funds and not yet registered with SAM, is urged to do so as soon as possible, to allow sufficient time for processing and approval. For more information about SAM, or to register, go to: https://www.sam.gov/portal/. A helpful informational webinar about the TTSP Safety Fund is available at: https://connectdot.connectsolutions.com/p95cek7z9rg/ and additional safety planning resources can be found at: https://flh.fhwa.dot.gov/programs/ttp/safety/ttpsf.htm.

Note: Grant applications must be submitted online no later than December 11, 2017. A Safety Plan Grant Clinic will follow immediately after the meeting. Interested participants are encouraged to review the application information attached to the clinic item and bring relevant information with them.

5 2018 Coordinated Plan A-12 +8. 2019 SAN DIEGO FORWARD: THE REGIONAL PLAN: DISCUSSION TRIBAL CONSULTATION

+8A. 2019 SAN DIEGO FORWARD: THE REGIONAL PLAN OVERVIEW AND INFORMATION APPROACH (Coleen Clementson, SANDAG)

SANDAG is updating San Diego Forward: The Regional Plan. The updated plan will be known as “2019 San Diego Forward: The Regional Plan” and is anticipated for adoption by the SANDAG Board of Directors in fall 2019. Staff will provide an update on Board actions including vision, goals, policy objectives development, the unconstrained network, and the approach to developing the revenue constrained transportation network scenarios.

+8B. 2019 REGIONAL PLAN: DRAFT NETWORK PERFORMANCE DISCUSSION MEASURES (Rachel Kennedy, SANDAG)

Performance measures are used to compare different multimodal transportation network scenarios and help the SANDAG Board of Directors select a preferred network for the Regional Plan. The Working Group is asked to discuss the draft performance measures for use in the development of San Diego Forward: The Regional Plan.

+9. FIXING AMERICA'S SURFACE TRANSPORTATION ACT PERFORMANCE DISCUSSION MANAGEMENT: SAFETY TARGET SETTING (Rachel Kennedy, SANDAG)

Since 2015, the FHWA has issued a number of Final Rules that establish performance requirements under the Moving Ahead for Progress in the 21st Century legislation and are continued under the Fixing America's Surface Transportation Act. The first rule focuses on safety. Caltrans has developed the Statewide targets for safety and SANDAG, as the MPO, must either support the statewide targets or develop regional targets by February 27, 2018. Staff will provide information on the statewide targets and options for regional targets.

10. TOPICS FOR NEXT MEETING AND ADJOURNMENT DISCUSSION/ (Chairwoman Erica Pinto, Working Group Co-Chair, Jamul Indian Village POSSIBLE ACTION of California)

The Working Group is asked to discuss potential topics for the next quarterly meeting which should take place in January 2018. As the November meeting was in the north it is recommended that the meeting be held in the south. + next to an agenda item indicates an attachment

GRANTS CLINIC: TRIBAL TRANSPORTATION SAFETY FUND 3 to 5 p.m.

GRANT CLINIC: TRIBAL TRANSPORTATION SAFETY PROGRAM (Joan Harper, National Indian Justice Center)

Following the Working Group meeting, staff from partner agencies will be available to work one- on-one with tribes who are planning on applying for the Safety Planning grant. The application template is attached. Those planning to participate in the workshop should bring their DUNS number, documentation of SAM.gov registration, and a draft project abstract. Tips for writing a project abstract are also attached.

6 2018 Coordinated Plan A-13 San Diego Association of Governments SANDAG

2018 Coordinated Plan Special tzed Transportation Strategic Plan Workshop

"".-,ff January 2018

Context

San Díego Fomard: The Regional Plan - updated every four years. Provides overall vision for the San o ton

Coordinated PIan - updated every two years; Plan must: . Assess available services and identify current providers . Assess needs of individuals with disabilities, seniors, and persons with low incomes . Address gaps between current services and needs; opportunities to improve efficiencies . ldentify priorities for implementation

Specialized Transportation Strategic Plan

G!æ SANDAG Plan

2018 Coordinated Plan A-14 lmagine Possibilities 2050

The Spec i a I i zed Tra n s p o rtati o n Strateg i c P I a n will=

Determine how public transit may best meet the short-term and longer-term needs of the community

. Maximize use of existing resources

. lncrease efficiencies in service delivery

. Enhance the customer experience

. Leverage use of technology to improve future services lncorporate study recommendations into the update of the San Diego Fomvard: The Regional PIan

SANoAG - Spec¡alized lransportat¡on Slrategic Plan

Specialized Transportation Strategic Plan Process

Coord¡nale w¡th Putrlic Publlc Workshop Federal, State, and Workshop on Needs Local Plans & on Strategies Pol¡cies

Review of Ex¡sting Peer Agency Develop Specialized Con€l¡tions Review ol Transportation Proposed Strateg¡es -+ Peer Agency Best + + Strateg¡es Practices

Survey of Key Phasing Strategies Providers

January/February 2018 gpdng,2018 Summer 2018

SANDAG - Spoclalized fransportation Strategic Plan

2018 Coordinated Plan A-15 Develop a Preferred Approach Designed To

. Preserve the integrity of the Region's specialized transit services for those with no alternative

. Maximize benefits from investments rnade in accessible fixed route transit & provide flexible mobility options . Compliance with Americans with Disabilities Act (ADA)

. Be fiscally responsible and accountable

SANDAG - gpsclallzed Tnnsportallon StFt€g¡c Plan

Challenges & Opportunities

tr . population o RID,ERSI{IP Senior and disabled DEMANÞ expected to increase significantly, EST'tfvtAlES ËE creating greater needs for services 8ë . ê Accommodate a range of F functional disabilities - visual/ sensory, physical, cognitive . Address increasing service costs . Service & scheduling efficiencies . FirsUlast mile connections . Alternative delivery solutions if,H' . Accountability ltd . Other?

gANDAG - 3pêcial¡zod Tnnsportalion StEtoglc Pl.n

2018 Coordinated Plan A-16 Evolving Transportation Landscape

SANDAG - Spec¡ali¡ed ?Ensporlation 8t6teg¡c PlEn

Advanced Technologies Real{ime passenger information Iug¡l Automatic call-out feature to contact customers about driver/pick-up status r-* #', i# Autonomous vehicles (& self-drive alternatives) t,

SMART (accessible) streetscape

SANDAG - Spoclalizod TnnsportationSl6tegic Plan

2018 Coordinated Plan A-17 Advanced Techno res

. lnteractive Voice Response (lVR) a - telephone system GO GO . Self-service - web based (digital) registration, trip booking & confirmation 3" F" "P_ g, . Mobile app for transit trip planning Ed and real-time bus information

Physical and wearable technologies to improve the e- hailing and ridership experience Effi . Advanced fare systems

E-hailing - Taxi, Transportation Network Company (TNCs - e.g. UBER, LYFT) SANDAG -Special¡zodTlansportat¡onstfategic Plan

Key Considerations . Problem identification - what is working and what is not?

. What are the Region's unmet mobility needs? Community Acceptence

. What are the key regional origins & destinations?

. What are the critical markets in the study area?

. What kind of service is justified for the study area? Future service requirements?

. What does the community want?

. How might technology enhance future services? SANDAG - Spec¡al¡zed Transportation Strateg¡c Plan

2018 Coordinated Plan A-18 Your lnput!

Tell Us About . Your (or your client's) ability to - meet daily travel needs using Any unmet needs? transit / paratransit / social service transportation programs? Obstacles to accessing transportation? . Availability of service / ease of booking a hip? Strategies to address gaps or . obstacles? Priorities? Scheduling windows/travel times? . On-time performance/service The role of fixed-route transit reliability? (bus & rail) in meeting mobility needs current & future? . Eligibility criteria? - . Your thoughts on the role of Passengerinformation? technology? . Fares? Affordability? . Safety? . Anything else? Other?

SANDAG - Spêciål¡zed Tnnsportat¡on strateg¡c Plan

2018 Coordinated Plan A-19 2018 Coordinated Plan Outreach Questions Please fill out and mail directly to 401 B St Suite 800, San Diego, CA 92101 (ATTN: Lisa Madsen), or email to [email protected].

Accessibility For the most part, are you able to travel from your origin to your given destination without many obstacles? ______

Please explain what obstacles or challenges you have encountered during your daily travel, if any. Are there obstacles that the members of your community may face in their daily travel? Obstacles could include difficulty in getting to a transit stop/station, missing a bus because it arrived late/left early, Paratransit driver not showing up on-time, etc. ______

Availability/Connectivity/Coordination Do you find that the availability of transit/Paratransit/social service transportation is sufficient for your daily travel needs? Please explain your response. ______

Affordability Do you find that the amount you spend on travel (transit passes, vouchers, gas, insurance, registration, etc.) is appropriate given your daily travel needs? ______

Safety and Security When waiting for service or riding transit/Paratransit/s, do you feel comfortable at the transit stop/station or pick-up/drop-off location? What improvements could be made to increase your safety and security? ______

2018 Coordinated Plan A-20 Preguntas de difusión del Plan Coordinado 2018 Favor de contestar y enviar directamente por correo postal a 401 B St., Suite 800, San Diego, CA 92101 (Atención: Coordinated Plan), o enviar correo electrónico a [email protected].

Accesibilidad ¿En general, es usted capaz de viajar desde su origen a su destino determinado sin muchos obstáculos? ______

Por favor, explique cuáles son los obstáculos o retos, en su caso, que ha enfrentado durante su viaje diario. ¿Hay obstáculos que miembros de su comunidad enfrentan en su viaje diario? Los obstáculos pueden incluir dificultad para llegar a una parada/estación de transporte público, perder el autobús porque llegó tarde/partió temprano, conductor de transporte flexible (Paratransit) que no llega a tiempo, etc. ______

Disponibilidad/Conectividad/Coordinación ¿Le parece que la disponibilidad de transporte público/Paratransit/transporte de servicios sociales es suficiente para sus necesidades de viajes diarios? Por favor explique su respuesta. ______

Asequibilidad ¿Le parece que la cantidad que gasta en viajes (pases de transporte público, vales, gasolina, seguro, matrícula, etc.) es adecuada dadas sus necesidades de viajes diarios? ______

Seguridad y Vigilancia Cuando está esperando el servicio o cuando está a bordo de transporte público/Paratransit, ¿se siente cómodo en la parada/estación de transporte público o ubicación de recogida y bajada? ¿Cuáles mejoras se podrían hacer para aumentar la seguridad y la vigilancia?

______

2018 Coordinated Plan A-21 Comparta sus ideas sobre cómo satisfacer las necesidades regionales del Servicio Social en el Transporte

¡Exprese su opinión! Proporcione comentarios sobre formas para mejorar las opciones de transporte público y de transporte especializado para residentes del Condado de San Diego, y ayude a moldear el futuro del transporte en su comunidad.

La Asociación de Gobiernos de San Diego (SANDAG, por sus siglas en inglés) llevará a cabo dos talleres públicos para recabar comentarios sobre el Plan Coordinado de Transporte Público/Servicio Social de la región del 2018 (Plan Coordinado). Se le invita a compartir sus ideas sobre formas para mejorar las opciones de transporte público y de transporte especializado para personas de la tercera de edad, con bajos ingresos o con discapacidades, y conversar sobre otros asuntos relacionados con el transporte especializado en la región de San Diego.

Talleres públicos:

Martes, 23 de enero de 2018, de 4 a 6 p.m. SANDAG, 7th Floor Board Room 401 B Street, San Diego 92101

Miércoles, 31 de enero de 2018, de 4 a 6 p.m. San Marcos Civic Center, Comedor 3 Civic Center Drive, San Marcos 92069

Si no puede asistir a alguno de los talleres, llame a la línea directa del Plan Coordinado al (619) 699-1934 para compartir sus ideas y obtener información sobre otras oportunidades de difusión comunitaria.

Para más información, visite: sandag.org/coordinatedplan.

2018 Coordinated Plan A-22 La Prensa San Diego Newspaper Ad Run Date: January 12, 2018 Ad cost per weekly run: $132

Comparta sus ideas sobre cómo satisfacer las necesidades regionales del Servicio Social en el Transporte ¡Exprese su opinión! Proporcione comentarios sobre formas para mejorar las opciones de transporte público y de transporte especializado para residentes del Condado de San Diego, y ayude a moldear el futuro del transporte en su comunidad. La Asociación de Gobiernos de San Diego (SANDAG, por sus siglas en inglés) llevará a cabo dos talleres públicos para recabar comentarios sobre el Plan Coordinado de Transporte Público/Servicio Social de la región del 2018 (Plan Coordinado). Se le invita a compartir sus ideas sobre formas para mejorar las opciones de transporte público y de transporte especializado para personas de la tercera de edad, con bajos ingresos o con discapacidades, y conversar sobre otros asuntos relacionados con el transporte especializado en la región de San Diego. Talleres públicos: Martes, 23 de enero de 2018, de 4 a 6 p.m. SANDAG, 7th Floor Board Room 401 B Street, San Diego 92101

Miércoles, 31 de enero de 2018, de 4 a 6 p.m. San Marcos Civic Center, Comedor 3 Civic Center Drive, San Marcos 92069

Si no puede asistir a alguno de los talleres, llame a la línea directa del Plan Coordinado al (619) 699-1934 para compartir sus ideas y obtener información sobre otras oportunidades de difusión comunitaria.

Para más información, visite: sandag.org/coordinatedplan.

2018 Coordinated Plan A-23 San Diego Association of Governments COORDINATED PUBLIC TRANSIT-HUMAN SERVICES TRANSPORTATION PLAN (2018 COORDINATED PLAN) AND SPECIALIZED TRANSPORTATION STRATEGIC PLAN

OUTREACH MEETING MINUTES JANUARY 23, 2018 AND JANUARY 31, 2018

1. Introductions

Staff introductions were made at each meeting. The schedule of meetings was as follows:

Meeting Date Time Location # Of Attendants Public Outreach Meeting 1/23/18 4:00 p.m. – 6:00 p.m. SANDAG – 401 B Street 12 Public Outreach Meeting 1/31/18 4:00 p.m. – 6:00 p.m. San Marcos Civic Center 13 Public Outreach Attendance Total 25

Staff discussed the 2018 Coordinated Plan update process, as well as the Specialized Transportation Strategic Plan. The Plan is updated bi-annually to reflect transit service development and the coordination and incorporation of specialized (human social service) transportation within the San Diego region’s transportation network. The Specialized Transportation Strategic Plan is a requirement of the most recent regional plan, San Diego Forward, which will develop a long-term specialized transportation strategy through 2050, to address the increasing specialized service needs of seniors and people with disabilities.

Staff elaborated that the purpose of each meeting was to give an overview of the plan and the current update process; disseminate preliminary research regarding transportation needs in the region; explain the various funding programs associated with the plan; and to help identify issues, opportunities, and concerns for future transportation improvements, especially related to mobility for low income, seniors and persons with disabilities.

2. Public Meeting Overview

Steve Wilks, IBI Group (consultant for the Specialized Transportation Strategic Plan), discussed the background of the Coordinated Plan and Strategic Plan, and efforts conducted to date.

3. Assessing the Region’s Gaps and Needs: Outreach Exercise

Mr. Wilks encouraged participants to speak openly about how social services transportation could be improved. The discussion was segmented by six overarching topics: Accessibility, Availability, Connectivity, Coordination, Safety, and Security. A summary of the feedback received can be found in Appendix A.7.

2018 Coordinated Plan A-24 Coordinated Plan / Strategic Plan Outreach

• Public Outreach Feedback – Summary of Comments

Accessibility

General:

• Public meetings like these should be broadcast (“live webinars”) • PDF’s with photographs – photos should have “audio captions” (roll-over text describing the photos) • Disabled individuals “do not have equal access to print material” which is needed (versus having information read aloud) for “permanent record” • Better attendance by having outreach in communities where seniors/disabled reside • Language is a big barrier (especially for refugees) • Many seniors and disabled persons are on fixed-incomes • Improvements to access/circulation at stations • Gaps/disconnects in service require riders to walk long distances • Transit and housing are the top two issues. Public transit is not always an option. • Auto makers are looking at autonomous services • The County of San Diego has identified transportation as a need in the North Region. • Difficult to travel between San Diego and Los Angeles • Youth travel training (for special needs students/children)

Technology

• Many seniors, disabled persons, and persons with limited means (including persons who may not speak English) do not have smart phones; need to consider strategies that are NOT tech solutions • In response to prompt: new generation of seniors that will be tech-savy – “with dementia and Alzheimer’s… they will lose ability to use technology” so there will still need to be a low-tech solution • Provide classes to show people how to use smartphones (the Braille Institute is already doing this) • Persons with dexterity issues and those with visual impairments are often limited as technology is not developed to assist the disabled. • “Call 2-1-1 and you get all this info that you do not need.” Commenter described how the automated system guides your through a menu, which is “time-consuming”. Would like the ability to live-schedule trips online. Look at creating a rider-centric reservation process; Alexa (Google product) is a user-centric application/platform that can help individuals with disabilities schedule trips (‘Alexa, schedule me a trip…) • Wish list: honing device to help find the bus stop and know which bus (which direction, etc.) / blue-tooth at bus stop, audible streetscapes • “Hard to read the TVM screens. (This comment was addressed and information was provided about the audible push-buttons for the screen to be read aloud.)

2018 Coordinated Plan A-25 Coordinated Plan / Strategic Plan Outreach

Availability/Connectivity/Coordination

Public Transit:

• MTS Access interview process discriminates disabled students that need it due to students’ ability to communicate, but may not have skills to travel safely in the community. • Transit information is received through the driver (dependency on the driver) • Not enough stops in North County and rural areas. • There is not enough transportation for seniors in zip codes 92106, 92017, and 92110; some medical providers are outside of the service area, and clients have to rely on volunteer drivers. • Not enough public transit outside the urban core • If Route 20 is discontinued it will take 3 transfers to the Trolley; hard to get from Mira Mesa to other points of interest in San Diego. • It would be nice if buses came every 30 minutes. • Need more services in the Mira Mesa and Scripps Ranch area. • No good connections between Poway & Mira Mesa. • Need more service in San Marcos. • Small buses make it hard to travel in large groups. • Route 347 has changed to a small bus which always has complications. There are ramp problems, less seating, and it’s more difficult to guide severely handicapped students. • Better connectivity between the bus and Trolley • “If the driver was paid by [how many] customers [boarded] and not a salary, then the driver would wait” to pick up a passenger that is making a connection. • Reliability is the number one priority for better service (not more vehicles or more frequency) • FACT will go there, but ride not guaranteed; you find out late. • SDM passes are affordable; free or reduced price SDM passes would be beneficial • regular passes or one-way tickets are expensive • Service in Paradise Hills is infrequent, no Rapid service • MTS Access is often late • Not enough transportation options between North and South County other than the COASTER. • Need more transit service/more frequent service early in the morning, at night, and on weekends • Short time to transfer between SPRINTER and bus. • Paratransit takes too long, regular fixed route service is quicker and more efficient. • Sometimes buses are full and you have to wait for the next one. • Use MTS Access for longer trips and Go Go Grandparent for shorter trips. • There is no trolley expansion slated for North County. “Why can’t the trolley go up I-5 and use the diamond lanes and have park-and-rides [along the corridor (e.g. the Fairgrounds)]?” The BART uses the freeway. • COLA for SSI has not increased – fare increases are not affordable. Paratransit fares are expensive if you have to travel between zones on NCTD Lyft and are on SSI/SSD • $18 is fair price for SDM pass; please don’t raise the price. • MTS costs too much. In Philly, if you show your Medicare card, the cost of any ride is $1.00. This is great. • Paying $2-$5 a day for transit fares gets expensive.

2018 Coordinated Plan A-26 Coordinated Plan / Strategic Plan Outreach

• Public/private partnerships • Texts for paratransit service: “There’s no rhyme or reason” for when the texts come in, in relation to when the vehicle arrives

• Frequency – walking is quicker than regular fixed route bus • Virtual experiences – virtual delivery, in home checkups, skype dr. appointments could reduce dependence on public transit • Outside speakers do not always work; Drivers are not always clear when announcing stops, or don’t know stops; Drivers do not always pull up to the curb

Paratransit / TNC:

• It costs NCTD $42+ to provide a one-way paratransit trip. “Why doesn’t NCTD use Uber or Lyft?” where NCTD pays for the $5 pick-up fee and then the customer pays for the mileages • Most people go to the grocery store close to their homes. The problem with paratransit is that you have to book a day in advance and have to wait (at the grocery store) with your refrigerated items (because of pick-up windows). Uber/Lyft is “on-demand” • NCTD does not have will-call (which gives a passenger flexibility on a return trip). Tucson has this. • SANDAG/NCTD need to revisit the Fare Ordinance • In reference to paratransit fare increase: NCTD “is trying to eliminate as many people as possible to keep up their performance” and “If you want to raise the fare, raise the fixed route fare.” Comment about fixed-route passengers have jobs whereas paratransit passengers are on fixed- incomes. • Argument for transit operators to pair up with TNCs for paratransit service: o “How many rides are within 5-15 miles of pick-up?” “What’s the average trip length?” o “If ambulatory riders use Uber and Lyft, then free up vehicle space for wheelchair users” (same comment as one made at Workshop #1) • A lot of time is spent for paratransit trips because of pick-up/drop-off windows and transfers between MTS and NCTD. Long travel times on paratransit, especially when transferring between MTS and NCTD. • “Less paratransit would be needed if there was better access to fixed-route.” • Why doesn’t NCTD have auto-calls and texts for paratransit trips (like MTS)? (Doesn’t Trapeze have that capability?) • Paratransit is costly • “Paratransit is expensive, unreliable,” and (the commenter) “cannot live on my own schedule” (in comparison to UberPool), service is not flexible, expensive to operate • Would like to see public transit partnership opportunities with TNC’s + public transit options • There are other cities, including Boston, that are partnering with TNCs for paratransit service • TNCs do not have accessible vehicles and there are issues with equitable service hours (“wheelchair users cannot be discriminated (against) by having to wait”) • “If you switch ambulatory passengers over to TNCs then free up accessible vehicles for wheelchair users” • Commenter provided anecdote of TNC not being able to find blind passenger for pick-up and the TNC charges $5 for no-show

2018 Coordinated Plan A-27 Coordinated Plan / Strategic Plan Outreach

• Commenter would not be supportive of a two-tiered fare structure: “No way! Not when Share Ride [TNC] is cheaper.” • How do you decide which TNC to use? What about surge pricing? – “Comparison shopping” • Lyft and Uber drivers are losing money on drives because of the cost of gas • Regional Center pays for LYFT rides. • Wish list items/possible solutions: o to be able to purchase and load paratransit fares on Compass Card/better integration with fare strategies o live-chat for scheduling paratransit rides via computer o be able to see (watch a visual display of a car) when the paratransit vehicle will be arriving (although there would also need to be an audio component for the visually impaired) o call one number/single phone call concierge, tell them where you need to go, and you get picked-up / “Transportation concierge” / integration of systems where the lowest cost gets you there o Want to get to destinations reliably o Increased accountability o Improved access to information in accessible formats for blind/visually impaired persons. o MTS and NCTD merge service area boundaries and/or extend over each other’s boundaries (crossover) o FACT stated that there are 150+ agencies in the region that provide transportation – (non-FACT) comment: “Let’s coordinate all of them!” o Fare integration o Will-call service – if your appointment runs late, you should have the ability to have transit accommodate late appointments. o honing device to help find the bus stop and know which bus (which direction, etc.) / blue-tooth at bus stop, audible streetscapes

Rural Service:

• Backcountry needs transit (comment was in reference to Campo specifically), East County/rural population needs specialized transportation (demand response in addition to fixed route) • Volunteer driver program is not as successful as it should be; There is too much wear and tear on volunteer driver’s cars. • “I know it is not economical to run a bus out there” but “the volunteer program is not the solution.” Are volunteer driver projects the best solution for rural areas? • Suggestion of a van share • In reference to Julian: it takes a long time to get to a “hub spot” to then be able to go where you need to go. Electronic route planning in Fallbrook takes 1-1/2 hours to get to hub to take transportation. • Julian has one bus in? (Commenter provided a scenario where residents of Julian have to find a place to stay when they leave Julian because there isn’t a bus back. Staff recognizes that this comment is based on misinformation.)

2018 Coordinated Plan A-28 Coordinated Plan / Strategic Plan Outreach

• Residents of rural areas are isolated and need civic engagement Suggestion to partner with casinos for transportation, create ‘hubs’; partnerships between operators and places of interest in rural areas of county, e.g. casinos, etc. • Frequency – Days/Hours of service are not always accessible • Counterargument: “Where I live, I can walk there.” All amenities (e.g. grocery, pharmacy, etc.) is centrally located.”

Other Transportation Providers:

• Clients use Rides & Smiles from Jewish Family Service • Volunteer driver programs don’t always meet needs. • FACT provides transportation, but not to Los Angeles

Unmet Needs

• Hours of service on nights, weekends, and holidays (fixed route and paratransit end at 8:30 pm on weeknights, no weekend service; stuck at home on holidays due to reduced hours; SPRINTER stops running at 8:45 pm) • “I’d use fixed-route if I could get to the pick-up points” (first/last mile) • How do you reach out to those that are aging in place, or older adults who have never accessed services and then lose the ability to drive? There is a growing demographic of seniors that are used to driving and are not plugged into social services. They have no access to transit, or knowledge of how to access transit. “The hardest thing for me is making those connections.” • Clients that commenter works with “don’t know about available services” and “don’t feel safe” / it’s very dark at transit center/bus stop and transit infrequency means that sometimes it is faster for them to walk than take the bus • How to connect those without smartphones/tech to transit/transit solutions (language barrier also an issue)

Safety/Security

• More frequent transit service would increase safety (less waiting at stops) • Improve lighting at transit stations/stops • Add more seating at bus stops • Riders feel safe using volunteer driver programs such as Rides & Smiles • Having a digital system for next arrival at bus stops would be helpful, as well as a communication system at transit stops in case of emergencies. • Issues with ‘crazy people’ in the transit centers or riding late at night. • There have been a lot of accidents with elderly crossing the street at Beech and Ash to get to the bus stop, people don’t feel safe after dark or at transit centers. Walking home from the bus stop is unsafe. • “It’s hard to be safe and independent”

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2018 Coordinated Plan A-32 2018 Coordinated Plan A-33 2018 Coordinated Plan A-34 2018 Coordinated Plan A-35 2018 Coordinated Plan A-36 2018 Coordinated Plan A-37 2018 Coordinated Plan A-38 2018 Coordinated Plan A-39 2018 Coordinated Plan A-40 2018 Coordinated Plan A-41 SANDAG Releases Draft 2018 Coordinated Plan The San Diego Association of Governments (SANDAG) has released the draft 2018 Coordinated Plan (Plan) for review and comment. The Plan provides a five-year blueprint for the implementation of public transit and social services transportation concepts described in San Diego Forward: The Regional Plan. The Plan allows SANDAG to continue to distribute funding under several programs aimed at improving transportation options for seniors, individuals with disabilities, and persons with limited means. To view or download the draft Plan, please visit sandag.org/coordinatedplan. Comments will be accepted until 12 noon on July 19, 2018, via email at [email protected], by phone at (619) 699-1934, or by mail to: SANDAG Attn: Coordinated Plan 401 B Street, Suite 800 San Diego, CA 92101

A public hearing on the draft 2018 Coordinated Plan is scheduled for: Friday, July 20, 2018, 9 a.m. Transportation Committee Meeting SANDAG Board Room 401 B Street, 7th Floor San Diego, CA 92101

The draft 2018 Coordinated Plan was prepared in collaboration with Metropolitan Transit System, North County Transit District, Caltrans District 11, the SANDAG Social Services Transportation Advisory Council, and the Consolidated Transportation Services Agency for San Diego County, along with input from social service agencies, citizens, stakeholders, and other transportation service providers.

2018 Coordinated Plan A-42 2018 Coordinated Plan A-43 2018 Coordinated Plan A-44 2018 Coordinated Plan A-45 La Prensa San Diego Newspaper Ad Run Date: June 15, 2018 Ad cost per weekly run: $220 SANDAG Releases Draft 2018 Coordinated Plan The San Diego Association of Governments (SANDAG) has released the Draft 2018 Coordinated Plan for review and comment. The Plan provides a five-year blueprint for the implementation of public transit and social services transportation concepts described in San Diego Forward: The Regional Plan. The Coordinated Plan allows SANDAG to continue to distribute funding under several programs aimed at improving transportation options for seniors, individuals with disabilities, and persons with limited means. To view or download the draft Plan, please visit sandag.org/coordinatedplan. Comments will be accepted until 12 p.m. on July 19, 2018 via email at [email protected], by phone at (619) 699-1934, or by mail to SANDAG, Attn: Coordinated Plan, 401 B Street, Suite 800 San Diego, CA 92101. A public hearing on the Draft 2018 Coordinated Plan is scheduled for: Friday, July 20, 2018, 9 a.m. Transportation Committee Meeting SANDAG Board Room 401 B Street, 7th Floor San Diego, CA 92101

The Draft 2018 Coordinated Plan was prepared in collaboration with Metropolitan Transit System, North County Transit District, Caltrans District 11, the SANDAG Social Services Transportation Advisory Council, and the Consolidated Transportation Services Agency for San Diego County, along with input from social service agencies, citizens, stakeholders, and other transportation service providers.

2018 Coordinated Plan A-46

Appendix B FY 2017 Transit Services and Programs Appendix B provides a general overview of transit facilities, the transit management system, and supporting programs. Below is an outline of topics discussed in this appendix:

B.1 Vehicles B.2 Maintenance, Storage, and Fueling Facilities B.3 In-Service Infrastructure B.4 Passenger Facilities B.5 San Diego Region Intelligent Transit Management System B.6 Transit-supportive Programs B.7 SANDAG Short-Range Transit Projects B.1 Vehicles

The MTS Bus fleet includes standard 40-foot buses, 45-foot over-the-road coaches, 60-foot articulated buses, 29- to 35-foot smaller buses, and minibuses. Most of MTS’s buses are powered by compressed natural gas (CNG). A select few remaining buses are diesel or gasoline-powered, while the minibus fleet is being converted to propane also known as liquefied petroleum gas power. MTS also operates light-rail vehicles (LRVs) on MTS Trolley lines. NCTD operates heavy-rail vehicles, LRVs, standard buses, and minibuses. Table B.1 contains a vehicle inventory for each transit service.

Table B.1: FY 2018 Transit Operator Vehicles

Number of Number of Peak Transit Service Type of Vehicle Vehicles Vehicles 455 standard bus, 96 articulated bus, MTS Bus 622 517 24 over-the-road coach, 40 minibuses 76 low-floor LRVs, 52 high-floor LRVs, MTS Trolley 130 96 2 Vintage LRVs MTS Access 175 164 175 cutaways MTS Subtotal 927 777 NCTD BREEZE 155 133 143 standard bus, 10 cutaways 7 locomotives, 28 heavy rail NCTD COASTER 35 24 passenger car NCTD SPRINTER 12 6 12 LRV NCTD FLEX 14 5 8 cutaways NCTD LIFT 53 26 21 minivans, 32 cutaways NCTD Subtotal 269 197 REGIONAL TOTAL 1,196 974

Below is a glossary of transit vehicles, organized from largest to smallest in size, that serve the San Diego region.

2018 Coordinated Plan B-1 NCTD COASTER (Heavy rail) The COASTER is a commuter train. NCTD has 7 locomotives and 28 bi-level coaches.

MTS Trolley Light Rail Vehicle MTS operates three different types of LRVs: high-floor LRVs, low-floor LRVs, and vintage LRVs. High-floor LRVs are 81 feet in length and have seats for 64 people. High-floor LRVs are equipped with wheelchair lifts located at one dedicated door at one end of each vehicle. High-floor LRVs have largely been replaced by low-floor LRVs, although they are still in operation. Low-floor LRVs allow for level boarding and are equipped with bridge plate/ramps on two designated doors per car side. Low-floor LRVs are 81 to 91 feet in length and have Low-floor LRV. seats for 60 to 68 people. Low-floor LRVs are available on the Orange, Sycuan Green, and UC San Diego Blue lines. MTS typically operates three-car trains with two low-floor LRVs on either end of the train and one high-floor LRV in the middle. Vintage LRVs are used exclusively on the Silver Line. Vintage LRVs are 46 feet in length and have seats for 53 people.

High-floor LRV.

Vintage LRV

2018 Coordinated Plan B-2 NCTD SPRINTER Light Rail Vehicle NCTD operates 12 light rail diesel multiple unit passenger trains.

MTS Bus (Articulated bus) Articulated buses are 60 feet in length and have seats for 55 to 57 people. MTS operates articulated buses on the regional and Rapid routes with high ridership volumes. All are powered by CNG.

MTS Rapid Express (Over-the-road coach) Over-the-road coaches are 45 feet in length and have seats for 53 people. They have compartments underneath the main cabin for bike or luggage storage. MTS operates over-the-road coaches on Rapid Express Routes 280 and 290.

MTS Bus and NCTD BREEZE (Standard bus) Standard buses are 30 to 40 feet in length and have seats for 27 to 37 people. All MTS buses are powered by CNG. A majority of NCTD’s buses are fueled by CNG, with a handful of diesel and gasoline buses in the fleet.

2018 Coordinated Plan B-3 MTS Bus, NCTD BREEZE, and NCTD FLEX (Minibus) MTS Bus and NCTD BREEZE operate minibuses on local routes with low ridership volumes. NCTD FLEX also operates minibuses. Minibuses are 29 to 34 feet in length and have seats for 26 to 30 people.

MTS Access and NCTD LIFT (Cutaway) MTS and NCTD both use cutaways for their paratransit services. Cutaways are 23 feet in length and have seats for 16 people with additional capacity for 4 wheelchair users.

NCTD LIFT (Minivans) In addition to cutaway vehicles, NCTD LIFT operates minivans. Minivans have low-floor, ramp boarding for wheelchair users. Minivans can accommodate two to three ambulatory passengers and one wheelchair user.

2018 Coordinated Plan B-4 B.2 Maintenance, Storage, and Fueling Facilities

In addition to vehicles, operating a public transportation system requires various supporting facilities and programs. Maintenance, storage, and fueling facilities ensure that vehicles are able to operate safely and reliably. In-service infrastructure, such as priority measures, allow transit vehicles to bypass congestion and maintain their schedules. Accessible, safe, and clean bus stops, shelters, and transit centers provide comfort and convenience to passengers.

 MTS Facilities

MTS Imperial Avenue Division

Located in Downtown San Diego, Imperial Avenue Division (IAD) is the central bus maintenance, operations, and administrative facility for directly operated routes. The 86,300 square-foot facility includes a training center, the MTS Information and Trip Planning Office, and the Compass Card Service Center. It also is a working division that has the capacity to park and maintain approximately 170 buses. IAD is a 100 percent CNG division. IAD provides full maintenance capabilities. Its repair area has 14 bays, and there are three service lanes/islands, which have the capability to service 25 buses per hour.

MTS Kearny Mesa Division

Kearny Mesa Division (KMD) opened in 1989. The 54,166-square-foot maintenance facility has the capacity to service and maintain approximately 145 buses. KMD is a 100 percent CNG division. KMD includes a body and paint shop.

MTS South Bay Maintenance Facility

Approximately 30 percent of the fixed-route bus transit fleet is located at South Bay Maintenance Facility (SBMF), a 10.6-acre facility, which can accommodate 240 buses, including articulated buses, and has administration and maintenance buildings, a bus wash facility, and additional parking. From SBMF, MTS operates routes throughout the region, but with a concentration in South Bay.

2018 Coordinated Plan B-5 MTS East County Bus Maintenance Facility

Expanded in 2016, this 5.5-acre parking and maintenance facility can store and service 120 buses and includes a new CNG fueling station, maintenance and administration buildings, and a bus wash. From East County Bus Maintenance Facility, MTS operates fixed-route bus service primarily in the East County area, as well as rural bus services and Rapid Express routes.

MTS Copley Park Maintenance Facility

Copley Park Maintenance Facility (CPMF) is located in Kearny Mesa off of State Route 52. From CPMF, MTS operates fixed-route minibuses on lower volume routes and MTS Access. The facility currently houses 37 fixed-route vehicles and 175 paratransit vehicles.

MTS Light Rail Yard and Maintenance Facility Improvements

This facility is used to provide storage for up to 160 LRVs and maintenance for up to 215 LRVs. A yard control tower and LRV painting facility were added in 2000. Approximately 130 LRV vehicles are currently stored at this facility.

MTS San Ysidro Freight Rail Yard

The San Ysidro Freight Rail Yard has been at its current location since the early 1900s. Improvements to the facility were completed in 2016, and replaced aging rail infrastructure and expanded the facility’s existing footprint to increase freight capacity and efficiency. The improvements included two new track extensions and a reconfiguration of the track within the rail yard to provide additional storage capacity (increasing capacity from 100 to 200 railcars) and the ability to switch rail cars outside of the constrained operating windows without interrupting Trolley service.

 NCTD Facilities

SPRINTER Operations Facility

The SPRINTER Operations Facility (SOF) houses the 12 SPRINTER LRVs, their maintenance workforce, the SPRINTER system dispatching, a BREEZE dispatcher to increase coordination between bus and rail, and the security control center. The 40,000-square-foot facility resides on approximately 14 acres in Escondido. The SOF contains several conference and training rooms as well as a storeroom that contains spare parts and consumables, such as fluids and filters. The yard contains five storage tracks, two of which extend through the maintenance shop and allow maintenance crews to access underneath and on top of trains via pits, suspended platforms, and overhead bridge cranes. One exterior yard track also contains the vehicle washer and two fuel dispensing stations. The SOF also contains ancillary areas such as restrooms, locker rooms, overhead cranes, exhaust systems, pits, and appropriate environmental facilities and protections for fluids, lubricants, hazardous materials, storm water runoff, and other elements supportive of a full maintenance shop.

2018 Coordinated Plan B-6 NCTD West Division Facility

The West Division Facility is located on Via Del Norte in the City of Oceanside. The site has separate operations and maintenance facilities. The site houses the BREEZE West Division operations, the majority of LIFT operations, and includes a driver’s break room, training room, and offices for supervisor staff. The maintenance building has 14 bus bays and is equipped to handle all light-duty and heavy-duty maintenance needs. The maintenance building also houses the district’s main garage facility, the fleet maintenance department, and facility maintenance department. The West Division Facility includes parking for up to 120 buses, the majority of the supervisor and relief vehicles, 42 LIFT vehicles, and is equipped with both diesel and CNG fueling equipment.

NCTD East Division Facility

The East Division Facility is located on Norlak Avenue in the City of Escondido and houses the East Division operations and maintenance staff. The maintenance facilities are located primarily in one building with four service bays and a CNG fueling facility. The East Division facility is significantly smaller than the West Division Facility. An expansion of the East Division facility currently is in the planning and design phase.

NCTD Stuart Mesa Facility

Stuart Mesa Facility (SMF) is located on Camp Pendleton and houses massive and specialized COASTER rail equipment, including booms, cranes, lifts, and replacement parts. SMF includes a four-track freight yard that stores COASTER commuter trains as well as Metrolink trains. The maintenance facilities include a train washer, fueling station, outdoor inspection pit, and shop building. The shop building includes service pits, workshops, a storage facility, and administrative office areas.

2018 Coordinated Plan B-7 B.3 In-Service Infrastructure

The existing transit system includes infrastructure to support and enhance the operation of transit service. Much of this infrastructure is considered transit priority treatments. Having transit priority treatments installed throughout the region helps promote faster and more reliable transit services.

 Express Lanes and Direct Access Ramps

Express Lanes are barrier-separated freeway lanes that restrict use to carpools, vanpools, permitted clean air vehicles, transit vehicles, motorcycles, and single-occupancy vehicles who pay tolls using FasTrak®. Direct access ramps (DARs) are dedicated freeway on-ramps that provide direct access to Express Lanes. DARs and Express Lanes allow transit vehicles to avoid traffic congestion and reduce travel times. MTS operates several bus routes on Interstate 15 (I-15) Express Lanes, which use DARs to access stations at Escondido, Del Lago, Rancho Bernardo, Sabre Springs/Rancho Peñasquitos, and Mira Mesa. There also is a DAR located on Interstate 805 (I-805) at the Palomar Station to support the future South Bay Rapid Route 225.

 Dedicated Guideways

The MTS Trolley, NCTD COASTER, and NCTD SPRINTER all operate on rail lines that are fixed guideways, dedicated for transit use, and separated from other modes of transportation. There are portions of the rail network, such as the Trolley light rail tracks in Downtown San Diego, that run adjacent to vehicular traffic. Other portions are completely separated from vehicular traffic, such as the COASTER heavy rail lines. As a part of the Mid-Coast Trolley project, which extends the UC San Diego Blue Line from Old Town to University Town Center (UTC), SANDAG is constructing fixed guideways, including elevated guideways and at-grade and aerial station platforms.

Bus-only lanes are dedicated guideways that help buses maintain on-time performance by restricting other types of vehicles from using the designated lanes. A bus-only lane is located at the north end of Downtown San Diego where 11th Avenue flows into northbound State Route 163 (SR 163). It allows bus service to bypass congestion prior to the merge of SR 163 and Interstate 5 (I-5). Rapid 215 uses a dedicated guideway along the center of Park Boulevard between El Cajon Boulevard and University Avenue, separated from vehicular traffic by mountable curbs and landscaping. The Mid-City Centerline Rapid Transit Stations project built dedicated guideways within the existing median of SR 15 from just north of I-805 to just south of Interstate 8 (I-8). The dedicated guideway and Centerline stations opened in March 2018 with the goal of improving on-time performance on Rapid 235.

2018 Coordinated Plan B-8

 Transit Signal Priority

Transit signal priority (TSP) uses technology to facilitate the movement of transit vehicles through traffic-signal-controlled intersections by allowing transit vehicles to request priority. Devices on the bus and at the traffic signal communicate with each other to extend a green light or shorten a red light to reduce dwell times for transit vehicles at traffic signals. TSP is employed on C Street, 12th Avenue, and Commercial Street in San Diego to facilitate Trolley movements. It also is incorporated into the Escondido BREEZE Rapid Route 350, SuperLoop Rapid (MTS Routes 201, 202, and 204), and segments of Rapid Routes 215, 235, and 237.

 Queue Jumps

Queue jumps allow transit priority access through congested intersections by allowing transit vehicles to pass queued vehicles through a dedicated transit signal display. These queue jumps allow buses to depart from the bus stop and cross traffic lanes prior to the flow of traffic. In the MTS service area, queue jumps exist in San Diego on southbound 4th Avenue at E Street, eastbound Broadway at 3rd Avenue, and eastbound Taylor Street at Pacific Highway (to enter the Old Town Transit Center); and in Chula Vista on westbound H Street at I-805 and on northbound 3rd Street at G Street. The Rapid Route 215 dedicated guideway on Park Boulevard also uses queue jumps at University Street and Howard Street. In the NCTD service area, a queue jump is located on Valley Parkway at Centre City Parkway and is used by BREEZE Rapid Route 350.

 Bus Pads

Concrete pads at transit stops are constructed and/or specified by local jurisdictions as a pavement-management measure to reduce roadway wear and tear. These reduce street repair costs and help make transit stops more accessible for buses. MTS and NCTD can work with the local jurisdictions to identify locations that might benefit from the installation of a concrete pad. Several hundred pads exist in the region.

2018 Coordinated Plan B-9  Turnouts

Turnouts are areas where buses can pull out of the flow of traffic to on-board and off-board passengers. They are generally not promoted due to the difficulty of the buses to re-enter traffic. However, there are instances, particularly where buses lay over, in which a turnout can increase safety by removing the bus from the path of free-flow traffic.

 Preferential Traffic Restrictions

Preferential traffic restrictions consist of traffic control measures that are waived for transit vehicles to improve their operations, or to help them avoid traffic congestion. The simplest example is the use of red curbs at bus stops. Another approach that has worked well is exempting buses from traffic restrictions such as right- or left-turn prohibitions.

2018 Coordinated Plan B-10 B.4 Passenger Facilities

Passenger facilities include transit stops, stations, or centers and the associated transit amenities, such as benches, shelters, wayfinding signage, and ticket vending machines. Support facilities may include Park & Ride, bike parking, and other facilities that support the use of transit stations.

 Bus Stops

Bus stops range in complexity. While some stops are marked with only a pole and bus stop sign, others contain passenger facilities such as benches and shelters. MTS bus routes collectively serve approximately 4,200 bus stops within the MTS service area. NCTD BREEZE routes collectively serve over 1,800 bus stops. For both operators, the process of adding and deleting stops from the system is continuous. A route change may cause the discontinuation of a stop, while a new development may trigger the need for a new stop.

MTS

Shelters provide transit route information, lighting, and protection from wind, sun, and rain. The MTS transit shelter program currently has approximately 500 shelters throughout the Cities of San Diego, Imperial Beach, La Mesa, National City, and Santee. These shelters are placed at various stops, typically at high-ridership locations. Redevelopment projects often require temporary removal or relocation of these shelters. MTS is finishing a campaign to replace all of its old shelters with new, updated, and solar-powered shelters. This is anticipated to be completed by late 2018.

The MTS transit shelter program is funded through the sale of advertising space provided within the transit shelters and is therefore provided at no cost to the public, MTS, or the participating cities. Transit shelters with advertising have been permitted in commercial, industrial, and multifamily housing areas. However, in sensitive areas where advertising is not compatible with adjacent property use, transit shelters without advertising have been installed. There are sites that are not compatible with the installation of shelters at all, such as locations with insufficient sidewalk width. As development or capital projects modify public right-of-way, there may be opportunities to install infrastructure that supports bus shelters.

MTS also has a bus bench program, with approximately 1,500 benches installed throughout its jurisdiction. Similar to the shelter program, installation and maintenance of the benches is supported by advertising. In 2017, MTS completed the replacement of all its previous plastic benches with new metal benches that are more modern and narrower to allow installation in locations with more limited right-of-way.

NCTD

NCTD is currently improving bus stops with ADA-compliant boarding pads and installing and/or replacing benches and shelters as needed. Some bus stop facilities are owned and maintained by NCTD, while others are owned and maintained by individual cities, developers, homeowner associations, or other private groups.

2018 Coordinated Plan B-11 In the rural and unincorporated areas NCTD serves, bus stop improvement program funds have been used to pour ADA-compliant bus pads, build retaining walls, pave road shoulders, and install benches, shelters, and on-demand solar lighting at up to 200 bus stop locations.

 MTS Trolley Stations

MTS maintains a total of 55 Trolley stations, most of which consist of two platforms, a large shelter, supplementary smaller shelters, information signage, and ticket vending machines. Most of the Trolley stations include facilities for connecting bus routes, with the largest of these stations designated as transit centers (discussed below). Parking is available at some stations either in an adjacent free Park & Ride lot or at a nearby paid parking facility.

 NCTD COASTER Stations

The COASTER serves eight stations located at Oceanside, Carlsbad (two stations), Encinitas, Solana Beach, Sorrento Valley, Old Town Transit Center, and Downtown San Diego. Free parking lots are provided at each of the COASTER stations except Santa Fe Depot in Downtown San Diego.

In 2017, SANDAG and NCTD completed the Oceanside Transit Center Platform Improvement Project, which extended an existing boarding platform to the north, added a third rail track in the center of the railroad right-of-way, built a new 1,000-foot-long boarding platform to the south, added a new passenger walkway at the southern end of the transit center connecting to the new platform, and constructed new crossovers to improve operations. The improvement project increases the number of trains that can board passengers at the same time and allows freight trains to move through the station while passengers are boarding. The project has enhanced customer amenities, including new shelters, seating, and electronic signs displaying real-time arrivals and departures. New directional lighting was designed to illuminate the platform while minimizing light to the surrounding area. Additionally, level boarding improvements have been made to better accommodate disabled Amtrak passengers.

 NCTD SPRINTER Stations

The SPRINTER serves a total of 15 stations between Oceanside and Escondido along the Highway 78 corridor. Amenities at SPRINTER stations vary significantly based on location, boarding volumes, and relationship to the BREEZE bus network. Four SPRINTER stations are located adjacent to an off-street bus transfer center: the Escondido, Palomar, Vista, and Oceanside stations. These stations are designed to accommodate higher passenger boarding volumes with surface auto and bike parking, bus stop islands, and passenger waiting areas. All stations include seating, shade canopies, level boarding, ticket vending machines, and security video surveillance technologies.

2018 Coordinated Plan B-12  Transit Centers

Major off-street passenger stations are situated at high-volume boarding and transfer locations. The region’s existing bus transit centers are listed below.

Bus Only . College Grove . Plaza Bonita . Plaza Camino Real . Parkway Plaza (El Cajon) . Kearny Mesa Rapid Stations (on street) . Southwestern College . I-15 Rapid Stations at Escondido, Del Lago, Rancho . UTC Transit Center Bernardo, Rancho Peñasquitos / Sabre Springs, and Mira Mesa / Miramar College . San Luis Rey . Gilman Transit Center (UC San Diego) . Boulevard Transit Plaza . Virginia Avenue (San Ysidro) . City Heights Transit Plaza . Otay Mesa (opens in 2019) . North County Fair . Grossmont College

Bus and Rail . E Street Transit Center . Old Town Transit Center . H Street Transit Center . Santee Town Center . Iris Avenue Transit Center . Encinitas COASTER Station . San Ysidro Transit Center . San Diego State University Transit Center . City College Transit Center . Carlsbad Village COASTER Station . El Cajon Transit Center . Vista Transit Center . 24th Street Transit Center . Palomar College Transit Center . 8th Street Transit Center . Sorrento Valley COASTER Station . Solana Beach COASTER Station . Carlsbad Poinsettia COASTER Station . Escondido Transit Center . Euclid Avenue Transit Center . Oceanside Transit Center . Palomar Street Transit Center . Sorrento Valley Coaster Station . Fashion Valley Transit Center . 70th Street Trolley Station . Grantville Transit Center . Grossmont Transit Center . Spring Street Trolley Station . 12th & Imperial Transit Center

 Park & Ride Facilities

Park & Ride facilities are parking lots that allow commuters to leave their vehicles and transfer to a transit service, carpool, or vanpool. Park & Ride lots are located along regional transit routes such as the COASTER, SPRINTER, Trolley, and Rapid service, as well as freeway on-ramps and DARs to Express Lanes. Park & Ride facilities are owned and/or operated by several different agencies, including SANDAG, Caltrans, MTS, NCTD, local jurisdictions, or private partners.

2018 Coordinated Plan B-13  Bike Access

All transit services allow for the transport of bikes. Standard and articulated buses are equipped with front-mounted racks that hold up to two bikes. The over-the-road coaches used on the Rapid Express routes have compartments underneath the bus for bike or luggage storage. SPRINTER and Trolley cars have designated areas for bikes. COASTER train cars have stalls for securing bikes. Permits are not required to take a bike on the bus, Trolley, COASTER, or SPRINTER. However, Amtrak requires reservations for travel with a bike, so people taking advantage of the Rail 2 Rail® program need to make a bike reservation prior to riding Amtrak with a bike.

Several transit stations have bike lockers. Bikes stations located at the Sabre Springs Transit Center (operated by SANDAG) and Oceanside Transit Center (operated by the City of Oceanside) provide enclosed, secured bike parking that users access with either an access card or key fob.

2018 Coordinated Plan B-14 B.5 San Diego Region Intelligent Transit Management System

SANDAG has collaborated with the transit operators, Caltrans, and other agencies to develop innovative public transportation projects that provide much-needed technological advancements for public transit in San Diego County.

 Compass Card and Compass Cloud

The San Diego region has a single, regional, integrated, and uniform fare-collection system that uses smart card technology. A Compass Card can be used on all MTS and NCTD services, allowing for seamless travel throughout the region. The Compass Card also provides more accurate transit data, which helps improve service planning and monitoring. The mobile application Compass Cloud was unveiled in April 2017 and allows passengers to purchase a fare and ride at any time. In October 2017, stored value on compass cards was introduced. Stored value allows customers to load their Compass Card with cash and purchase a ticket by tapping a Compass Card reader, which then deducts the fare from the stored value.

 Fare Policy

A uniform fare structure increases the convenience of transit for the public and is an important tool for coordinating the regional public transportation system. Per Senate Bill 1703, SANDAG is responsible for developing a regional fare policy, including setting fares for transit services in the region. SANDAG Board Policy No. 029 establishes the Regional Fare Policy and Comprehensive Fare Ordinance. First approved by the SANDAG Board of Directors in 2006, SANDAG Board Policy No. 029 has since been amended in 2007, 2008, 2009, 2011, and 2014.

MTS and NCTD currently have an adopted transfer agreement that allows for riders to transfer between the two service areas (MTS and NCTD then share the revenues accordingly through the agreement). In addition, NCTD has transfer agreements with Amtrak and Metrolink. These agreements not only help to create seamless travel throughout the system within the SANDAG jurisdiction, but also help link our system to bordering communities and cities. Additionally, specific regional transit fares have been added to allow travelers to cross transit jurisdictional boundaries without the need of multiple fares or transfer tickets.

 Regional Transit Management System

MTS and NCTD also have partnered in deploying core elements of an Intelligent Transportation System (ITS). The project, referred to as the Regional Transit Management System (RTMS), includes implementation of a state-of-the-art communication system capable of supporting Automatic Vehicle Location (AVL) for all fixed-route services. A new regional computer-aided dispatch system has been integrated with AVL to provide more efficient operations and improve service, reliability, and safety. Automated Passenger Counters (APCs) also are an important part of the RTMS project. APC-equipped transit vehicles, using a variety of technologies, including lasers, can accurately and effectively

2018 Coordinated Plan B-15 count each boarding and alighting from the transit vehicle. This information is provided to the National Transit Database and helps transit planners with needed information to adjust schedules and vehicle assignments as needed. Another key component of the system is its ability to interface with the existing regional telephone information system and the region’s internet-based trip planner to provide seamless updates for timely and accurate customer information. Customers can access real-time and scheduled information about MTS bus routes and the Trolley via the OneBusAway App for smartphones.

 Buses on Shoulders

The Bus on Shoulders (BOS) project is envisioned to deliver an innovative demonstration of BOS operations on seven miles of existing freeways using state-of-the-art technology for driver assistance, such as lane-departure technology, blind spot detection, and forward collision warning, as well as vehicle-to-infrastructure communications. The project is anticipated to improve schedule reliability by allowing authorized transit buses to drive on the freeway shoulder, during specific operating conditions, with minimal physical improvements to the roadway. Safety will be improved by vehicle-to-infrastructure communications allowing transit vehicles to hold ramp meters when the bus is approaching the conflict zone. The project is proposed along I-805 between SR 54 and SR 94 and along SR 94 between I-805 and Downtown San Diego.

2018 Coordinated Plan B-16 B.6 Transit-supportive Programs

SANDAG, MTS, and NCTD have developed a variety of transit-supportive programs and activities that help improve and maintain the integrity of the existing transit system.

 Safe Routes to Transit

Safe Routes to Transit refers to safe and comfortable access in the areas surrounding transit stations and stops, for transit riders who walk or bike to transit. In April 2011, the SANDAG Board of Directors authorized staff to begin development of a regional Safe Routes to Transit program as part of the initial implementation of “Riding to 2050,” the San Diego Regional Bicycle Plan. Later that year, the 2050 Regional Transportation Plan called for the preparation of a Safe Routes to Transit Regional Plan. Appendix A Table A.1 of San Diego Forward: The Regional Plan funds over $1 million in Safe Routes to Transit improvements at new transit stations. Improvements can include, but are not limited to, streetscape enhancements, bike and pedestrian facilities improvements, bus stop and station enhancements, wayfinding signage, and better bike amenities on-board transit. SANDAG currently is updating the Safe Routes to Transit program costs as part of its transportation network planning in the 2019 Regional Transportation Plan.

 Juror Transit Ticket Program

More than 35,000 jurors in San Diego County now use public transportation each year to get to and from jury duty. San Diego is the first region in the country to create this unique partnership between the courts and the public transportation system. Thanks to an award-winning program, almost half of San Diego jurors take transit to the courthouse. The free transit tickets are made possible through a partnership between the San Diego Superior Court, MTS, NCTD, and the Air Pollution Control District.

 Public Information and Customer Service

Printed Materials

Both transit operators have developed a comprehensive set of printed materials to explain and promote their services. Additionally, SANDAG and the transit operators produce the Regional Transit Map that showcases all transit services in the region.

MTS offers route timetables online, on buses, and at other select locations. Several other publications, including “Take One” rider notices and the MTS Express Newsletter, are distributed aboard transit vehicles and highlight upcoming service changes, detours related to special events and construction, or public hearings on major service changes.

NCTD publishes a comprehensive Rider’s Guide, which includes a route finder, individual route maps and schedules, service changes, and customer service information. The printing of new Rider’s Guides coincides with service changes that take place two times a year. Rider Guides can be found on the buses, at each of the transit centers, at schools and libraries, and at NCTD headquarters. Separate COASTER and SPRINTER brochures are also printed and can be obtained on the COASTER and SPRINTER trains, at all transit centers, and at NCTD headquarters.

2018 Coordinated Plan B-17 Websites

Transit users can access various websites to obtain information about transit services and transportation in the San Diego region.

MTS and NCTD

MTS and NCTD both maintain their own websites (sdmts.com and gonctd.com, respectively). These sites provide fares, schedules, rider alerts, and other information pertaining to MTS and NCTD services. The websites also provide administrative information on the two Board of Directors, meetings, agendas, and employment opportunities. NCTD is in the process of procuring a vendor to update the NCTD website to better suit customer needs.

Rapid

With the launch of new Rapid services, SANDAG developed a website (rapidmts.com) for people to access information exclusively for Rapid services, including information on fares, destinations, maps, and schedules.

511 San Diego

511 San Diego (511sd.com) is the San Diego region’s one-stop travel information resource. The website provides information on transit routes, schedules, and fare; bike facilities; FasTrak tolls; real-time traffic conditions, incidents, and driving times; and border-crossing times. The service is managed by a partnership of public agencies led by SANDAG, the California Highway Patrol, Caltrans, MTS, and NCTD. iCommute

The iCommute website (511sd.com/iCommute) provides a gateway to commuting choices, including transit, that are available in the San Diego region. iCommute is managed as part of the 511 transportation information program.

Google Maps

Passengers may use Google Maps to get real-time routing information for MTS and NCTD transit services directly on their smart phone or computer.

Keep San Diego Moving

Keep San Diego Moving (keepsandiegomoving.com) is a website that provides construction updates about current projects funded by TransNet. This includes identified Early Action Projects with a ten-year completion timeline.

Shift San Diego

Shift San Diego (shiftsandiego.com) is a joint initiative by SANDAG and Caltrans to provide a centralized source of information for Golden Triangle area residents, commuters, and employers impacted by the construction of nearly 50 major public, private, and transportation infrastructure projects in the area. Shift San Diego includes an interactive construction map and information on transportation solutions to ease daily commutes.

2018 Coordinated Plan B-18 TransNet Dashboard

The TransNet Dashboard website (TransNetTrip.com) monitors the schedules and budgets for projects funded by TransNet. This project and program management tool provides up-to-date schedule, budget, and expenditure information. Data can be observed at the program, corridor, or project segment level.

Mobile Applications and Other Media

MTS and NCTD riders can use the OneBusAway mobile application to receive real-time and schedule information for most bus routes and schedule information for rail lines. MTS riders also can text the five-digit stop ID to GOMTS (46687) to receive next arrival times for all the routes at a given stop. MTS provides service alerts via Twitter and Facebook (@sdmts). NCTD also provides service alerts via Twitter and Facebook (@GoNCTD).

Phone

Both transit operators offer customer service via telephone. MTS’s Information and Trip Planning Office ([619] 233-3004) is available seven days a week (Monday through Friday, 5:30 a.m. to 8:30 p.m., and weekends 7 a.m. to 7 p.m.). MTS’s Customer Service office ([619] 557-4555) is open Monday through Friday from 8 a.m. to 5 p.m. The NCTD customer service line ([760] 966-6500) is available Monday through Friday from 7 a.m. to 7 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. The operator-assisted systems provide full transit information (route, schedule, fare, and travel itinerary) to callers. Callers also can report an issue or file a complaint via the customer service phone line. Information is available in English and Spanish.

Information through 511 (see above) is also be accessed via phone 24 hours a day, seven days a week. 511 also provides a direct connection to a roadside assistance call center that can connect stranded motorists to police, fire, ambulance, towing, and other service personnel.

In-person

Both MTS and NCTD have transit stores where people can access transit information and purchase transit passes. The Transit Store, operated by MTS, is located in Downtown San Diego at the 12th and Imperial Transit Center. The facility is open Monday through Friday from 8 a.m. to 5 p.m. and closed weekends and holidays. Staff at The Transit Store provide visitor information; sell all forms of fare media; provide transit information; issue senior, disabled, and youth identification cards; distribute informational materials; and handle lost-and-found articles. NCTD operates the Oceanside Transit Store, Vista Transit Center, and Escondido Transit Center. The Oceanside Transit Store is NCTD’s main customer service facility. The Oceanside Transit Store and Escondido Transit Center are open Monday through Friday from 7 a.m. to 7 p.m. and 8 a.m. to 5 p.m. on holidays. The Vista Transit Center is open Monday through Friday from 8 a.m. to 5 p.m.

2018 Coordinated Plan B-19 B.8 SANDAG Short-Range Transit Projects

SANDAG currently is developing several key transit projects which will be implemented over the next five years. These projects are discussed and included in the Regional Service Implementation Plan included in Chapter 9 of the Coordinated Plan. These transit projects and services are included in the Program of Projects Expenditure Plan in the TransNet sales tax extension approved by the San Diego County voters in November 2004. As these projects are implemented, existing duplicative services will be restructured to provide complimentary feeder and collector service or to address other unmet needs included in the Coordinated Plan. The budget worksheets for South Bay Rapid, Mid-Coast Light Rail Transit, and the Downtown Multiuse and Bus Stopover Facility projects (as included in the SANDAG FY 2018 Program Budget) are included online at sandag.org/budget.

Additionally, SANDAG is required by state and federal laws to develop and adopt a Regional Transportation Improvement Program (RTIP). The RTIP is a multi-billion-dollar, multi-year program of proposed projects for major transportation projects in the San Diego region. Transportation projects funded with federal and state dollars, as well as TransNet, the San Diego transportation sales tax program, must be included in an approved RTIP. The programming of locally funded projects also may be programmed at the discretion of the agency. The most recent RTIP was approved by the Board of Directors on September 23, 2016. The Final 2016 Regional Transportation Plan can be viewed online at sandag.org/rtip.

2018 Coordinated Plan B-20

Appendix C FY 2017 RSRTP Route Statistics and Historical Data MTS FIXED – ROUTE BUS SERVICE – FY 18 TRANSIT SERVICE DATA

OPERATIONS DATA

One Way Frequency (Minutes) Vehicles Type of Days of Operating Hours Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

1 Urban Frequent Monday – Sunday 4:49A – 12:28A 15 15 30 10 11 11.5

2 Urban Frequent Monday – Sunday 4:24A – 1:07A 12 15 30 7 10 5.7

3 Urban Frequent Monday – Sunday 4:40A – 12:15A 12 12 30 12 13 9.4

4 Urban Standard Monday – Sunday 4:43A – 11:49P 30 30 30 4 6 10.9

5 Urban Frequent Monday – Sunday 4:46A – 11:26P 12 12 30 4 5 4.8

6 Urban Frequent Monday – Sunday 5:25A – 11:29P 15 15 30 4 4 4.5

7 Urban Frequent Monday – Sunday 4:29A – 2:08A 6/12 12 15 13 21 9.1

8 Urban Frequent Monday – Sunday 5:27A – 12:35A 20/30 20 30 5 5 5.9

9 Urban Frequent Monday – Sunday 5:46A – 9:28P 20/30 20 30 4 4 6.8

10 Urban Frequent Monday – Sunday 4:45A – 12:22A 12/15 15 30 8 10 9.0

11 Urban Frequent Monday – Sunday 4:37A – 11:07P 15 15 30 8 9 9.9

12 Urban Frequent Monday – Sunday 4:29A – 11:44P 7.5/15 15 30 8 8 9.4

13 Urban Frequent Monday – Sunday 4:38A – 12:08A 15 15 30 10 10 12.4

14 Urban Standard Monday – Friday 5:45A – 7:24P 60 60 — 2 2 9.6

18 Circulator Monday – Friday 7:08A – 5:30P 30 30 — 1 1 7.5

20 Express Monday – Sunday 4:57A – 10:17P 15/30 30 30 6 11 29.2

25 Circulator Monday – Friday 6:21A – 7:09P 60 60 — 2 2 13.8

27 Urban Standard Monday – Saturday 5:37A – 9:55P 30 30 60 4 4 8.2

28 Urban Standard Monday – Sunday 5:15A – 11:15P 15/30 30 30 2 4 3.3

30 Urban Frequent Monday – Sunday 4:49A – 12:44A 15 15 30 14 15 22.7

31 Urban Standard Monday – Friday 5:38A – 6:58P 30 — — — 4 7.9

35 Urban Frequent Monday – Sunday 5:09A – 11:18P 15 15 30 4 5 4.0

41 Urban Frequent Monday – Sunday 5:21A – 11:41P 7.5/15 15 30 7 8 11.8

44 Urban Frequent Monday – Sunday 4:24A – 12:06A 7.5/15 15 30 8 8 11.0

50 Express Monday – Friday 5:26A – 7:18P 15/30 60 — 2 6 14.2

60 Express Monday – Friday 5:09A – 6:50P 15/–– — — — 4 17.8

83 Circulator Monday – Friday 6:11A – 6:53P 70 70 — 1 1 4.6

84 Circulator Monday – Friday 6:13A – 6:06P 60 60 — 1 1 6.4

2018 Coordinated Plan C-1 OPERATIONS DATA

One Way Frequency (Minutes) Vehicles Type of Days of Operating Hours Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

88 Circulator Monday – Saturday 5:55A – 9:21P 30 30 30 1 1 3.0

105 Urban Standard Monday – Sunday 5:10A – 10:32P 30 30 60 4 4 11.11

110 Express Monday – Friday 6:02A – 6:10P 20/–– — — — 4 19.8

115 Urban Standard Monday – Sunday 6:00A – 10:31P 30 30 60 4 5 11.7

120 Urban Frequent Monday – Sunday 5:01A – 11:50P 15 15 30 4 4 12.1

150 Express Monday – Saturday 5:00A – 9:45P 15/30 30 30 2 14 15.9

201/202 Rapid Monday – Sunday 5:45A – 10:34P 5/10 10 15 5 7 12.9

204 Rapid Monday – Friday 5:48A – 10:07P 30 30 30 1 1 3.8

215 Rapid Monday – Sunday 4:28A – 1:42A 10 15 30 9 12 9.7

235 Rapid Monday – Sunday 4:40A – 11:51P 15 15 30 13 13 38.6

237 Rapid Monday – Friday 5:27A – 7:54P 15 — — — 4 9.8

280 Rapid Express Monday – Friday 5:00A – 6:57P 15/–– — — — 7 33.5

290 Rapid Express Monday – Friday 5:15A – 6:42P 10/–– — — — 8 25.1

701 Urban Frequent Monday – Sunday 5:34A – 11:05P 15 15 45 7 7 8.6

704 Urban Standard Monday – Sunday 5:21A – 9:54P 30 30 60 4 5 13.6

705 Urban Standard Monday – Saturday 6:05A – 10:40P 30 30 60 3 3 3.7

707 Urban Standard Monday – Friday 8:34A – 7:26P 60 60 — 1 1 6.7

709 Urban Frequent Monday – Sunday 4:58A – 10:56P 7.5/15 15 30 7 9 6.4

712 Urban Frequent Monday – Sunday 5:01A – 10:35P 7.5/15 15 60 6 9 7.5

815 Urban Frequent Monday – Sunday 5:17A – 9:33P 15 15 30 4 4 3.4

816 Urban Standard Monday – Friday 5:45A – 7:09P 30 30 — 3 3 7.0

832 Urban Standard Monday – Sunday 6:19A – 7:00P 30/60 60 — 1 1 7.0

833 Urban Standard Monday – Sunday 5:41A – 6:12P 45 45 — 2 2 7.5

834 Urban Standard Monday – Friday 6:33A – 3:30P 60 — — — 2 14.4

838 Urban Standard Monday – Sunday 5:48A – 8:42P 60 60 60 2 2 14.5

848 Urban Standard Monday – Sunday 4:23A – 10:21P 30 30 60 2 2 8.0

851 Circulator Monday – Friday 5:18A – 6:59P 45 60 — 1 2 7.5

854 Urban Standard Monday – Saturday 5:40A – 10:12P 15 30 45 2 2 3.0

855 Urban Standard Monday – Sunday 5:05A – 10:54P 30 30 60 2 2 4.6

856 Urban Standard Monday – Sunday 4:27A – 11:10P 30 30 60 5 6 16.0 2018 Coordinated Plan C-2 OPERATIONS DATA

One Way Frequency (Minutes) Vehicles Type of Days of Operating Hours Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

864 Urban Standard Monday – Sunday 5:11A – 10:37P 30 30 60 3 3 6.8

872 Urban Standard Monday – Friday 6:49A – 7:43P 30 30 30 1 1 3.5

874/875 Urban Standard Monday – Sunday 5:11A – 10:03P 30 30 60 4 2 19.5

901 Urban Frequent Monday – Sunday 4:38A – 2:20A 15 30 60 6 14 19.0

904 Urban Standard Monday – Sunday 9:43A – 6:43P ––/60 60 — 1 1 2.3

905 Urban Standard Monday – Sunday 4:15A – 9:23p 20 30 30 3 4 9.5

906/907 Urban Frequent Monday – Sunday 3:55A – 3:16A 15 15 30 8 11 8.1

916/917 Urban Standard Monday – Saturday 5:10A – 10:27P 30 30 60 2 3 23.1

921 Urban Standard Monday – Sunday 5:29A – 7:46P 30 30 — 4 4 9.0

923 Urban Standard Monday – Saturday 5:41A – 7:26P 30 30 — 4 4 9.1

928 Urban Standard Monday – Sunday 4:47A – 10:00P 30 30 60 4 4 9.6

929 Urban Frequent Monday – Sunday 4:25A – 2:50A 12/15 15 30 12 11 13.6

932 Urban Frequent Monday – Sunday 4:22A – 12:21A 15 15 60 9 9 10.5

933/934 Urban Frequent Monday – Sunday 4:41A – 1:32A 10/12 15 60 10 12 31.2

936 Urban Frequent Monday – Sunday 4:55A – 10:27P 30 30 30 4 4 8.9

944/945 Urban Standard Monday – Saturday 5:04A – 8:22P 30 30 — 5 6 16.1

950 Express Monday – Sunday 4:30A – 9:46P 12/20 30 30 3 3 8.4

955 Urban Frequent Monday – Sunday 4:41A – 11:35P 12 12 30 11 11 9.9

961 Urban Frequent Monday – Sunday 5:00A – 10:32P 15/30 15/30 60 3 3 9.5

962 Urban Standard Monday – Sunday 5:21A – 10:47P 30 30 60 6 6 8.0

963 Urban Standard Monday – Friday 5:24A – 10:09P 30 30 60 6 6 5.4

964 Circulator Monday – Friday 5:45A – 8:17P 30 30 — 3 3 7.5

965 Circulator Monday – Saturday 5:00A – 8:56P 35 35 35 1 1 6.0

967 Urban Standard Monday – Saturday 5:07A – 9:33P 60 60 60 1 1 8.9

968 Urban Standard Monday – Saturday 4:43A – 9:07P 60 60 60 1 1 10.2

992 Urban Frequent Monday – Sunday 5:01A – 11:40P 15 15 30 4 4 7.8

2018 Coordinated Plan C-3 MTS FIXED–ROUTE BUS SERVICE – FY 2017 TRANSIT SERVICE DATA

BASE STATISTICS AND PERFORMANCE INDICATORS Cost Rate Fare Route Operating Operating Total Miles Revenue Revenue Mile Revenue Hours Revenue Miles/ Total Operating Subsidy Amount Amount Subsidy Length (Miles) Total Passengers/ Revenue Miles Farebox Recovery Revenue Hours Cost/Revenue Mile Passenger Miles Cost/Revenue Hour Total Passengers Subsidy per Boarding eekday Average Trip W

1 $2,629,482 $1,348,924 $1,280,558 1,228,261 529,798 416,160 48,310 51.3% $6.32 $54.43 8.6 3.0 $1.00 2.44 2,996,957

2 $4,468,753 $1,023,344 $3,445,409 972,600 342,140 281,432 36,790 22.9% $15.88 $121.47 7.6 3.5 $3.44 1.93 1,877,118

3 $2,186,466 $1,681,392 $505,074 1,502,966 426,831 346,045 44,589 76.9% $6.32 $49.04 7.8 4.3 $0.32 1.98 2,975,873

4 $2,844,912 $773,816 $2,071,096 735,914 296,811 248,254 23,421 27.2% $11.46 $121.47 10.6 3.0 $2.73 2.79 2,050,957

5 $1,096,277 $852,904 $243,373 769,756 207,388 173,504 20,134 77.8% $6.32 $54.45 8.6 4.4 $0.30 1.84 1,416,351

6 $2,232,269 $477,706 $1,754,563 452,096 181,774 159,606 18,378 21.4% $13.99 $121.47 8.7 2.8 $3.77 2.3 1,039,821

7 $9,934,066 $2,950,418 $6,983,648 2,809,987 806,276 664,383 81,784 29.7% $14.95 $121.47 8.1 4.2 $2.42 2.69 7,558,865

8 $2,325,271 $504,584 $1,820,687 469,303 219,701 198,312 19,143 21.7% $11.73 $121.47 10.4 2.4 $3.77 2.85 1,337,514

9 $2,059,562 $416,032 $1,643,530 387,873 196,164 178,299 16,956 20.2% $11.55 $121.47 10.5 2.2 $4.12 2.77 1,074,408

10 $4,835,754 $1,407,204 $3,428,550 1,328,883 436,796 367,237 39,811 29.1% $13.17 $121.47 9.2 3.6 $2.51 3.04 4,039,804

11 $9,267,955 $2,131,630 $7,136,325 2,030,597 995,080 780,267 76,300 23.0% $11.88 $121.47 10.2 2.6 $3.41 3.35 6,802,500

13 $5,823,301 $1,875,103 $3,948,198 1,777,236 521,358 470,748 47,942 32.2% $12.37 $121.47 9.8 3.8 $2.16 2.68 4,762,992

14 $331,350 $63,951 $267,399 61,448 73,211 63,414 6,434 19.3% $5.23 $51.50 9.9 1.0 $4.30 1.9 116,751

18 $148,612 $24,372 $124,240 26,075 47,493 43,581 2,886 16.4% $3.41 $51.50 15.1 0.6 $4.70 2.58 67,274

20 $4,748,907 $740,829 $4,008,078 688,144 714,688 648,295 39,096 15.6% $7.33 $121.47 16.6 1.1 $5.66 8.67 5,963,417

25 $330,148 $100,035 $230,113 111,426 90,406 86,089 6,411 30.3% $3.83 $51.50 13.4 1.3 $2.04 3.97 442,361

27 $867,600 $275,897 $591,703 253,141 188,780 138,009 15,432 31.8% $6.29 $56.22 8.9 1.8 $2.25 3.04 769,549

28 $546,359 $416,326 $130,033 384,283 132,516 86,470 12,502 76.2% $6.32 $43.70 6.9 4.4 $0.32 2.06 791,623

2018 Coordinated Plan C-4

BASE STATISTICS AND PERFORMANCE INDICATORS Cost Rate Fare Route Operating Operating Total Miles Revenue Revenue Mile Revenue Hours Revenue Miles/ Total Operating Subsidy Amount Amount Subsidy Length (Miles) Total Passengers/ Revenue Miles Farebox Recovery Revenue Hours Cost/Revenue Mile Passenger Miles Cost/Revenue Hour Total Passengers Subsidy per Boarding eekday Average Trip W 30 $8,562,862 $1,695,447 $6,867,415 1,579,905 941,993 878,453 70,496 19.8% $9.75 $121.47 12.5 1.8 $4.22 5.94 9,381,651

31 $572,440 $116,205 $456,235 109,086 77,658 61,535 4,713 20.3% $9.30 $121.47 13.1 1.8 $4.06 3.22 351,321

35 $767,780 $540,517 $227,263 523,498 187,285 121,514 19,592 70.4% $6.32 $39.19 6.2 4.3 $0.42 2.11 1,104,581

41 $4,467,508 $1,304,512 $3,162,996 1,238,797 565,544 476,158 36,780 29.2% $9.38 $121.47 12.9 2.6 $2.48 3.91 4,842,045

44 $4,632,478 $1,185,914 $3,446,564 1,116,538 495,857 426,657 38,138 25.6% $10.86 $121.47 11.2 2.6 $3.01 3.80 4,241,152

50 $1,398,688 $220,993 $1,177,695 209,136 185,709 172,136 11,515 15.8% $8.13 $121.47 14.9 1.2 $5.46 7.14 1,492,819

60 $372,486 $93,122 $279,365 87,615 99,678 58,785 3,067 25.0% $6.34 $121.47 19.2 1.5 $3.09 9.82 860,372

83 $167,686 $34,376 $133,310 35,128 35,669 31,834 3,256 20.5% $5.27 $51.50 9.8 1.1 $3.75 2.23 78,335

84 $154,949 $30,680 $124,269 33,775 40,892 35,559 3,009 19.8% $4.36 $51.50 11.8 0.9 $3.63 3.64 122,941

88 $244,220 $82,791 $161,429 91,459 56,692 52,553 4,742 33.9% $4.65 $51.50 11.1 1.7 $1.74 1.82 166,455

105 $1,867,417 $364,146 $1,503,271 349,527 214,175 194,698 15,374 19.5% $9.59 $121.47 12.7 1.8 $4.17 3.61 1,261,792

110 $220,999 $46,852 $174,147 46,327 58,307 40,169 1,819 21.2% $5.50 $121.47 22.1 1.2 $3.65 14.49 671,278

115 $1,168,975 $326,144 $842,831 275,350 209,350 196,251 16,261 27.9% $5.96 $71.89 12.1 1.4 $2.98 4.37 1,203,280

120 $4,104,664 $841,456 $3,263,208 793,947 374,656 358,622 33,793 20.5% $11.45 $121.47 10.6 2.2 $3.99 3.60 2,857,977

150 $2,878,814 $892,432 $1,986,382 852,022 523,140 393,640 23,700 31.0% $7.31 $121.47 16.6 2.2 $2.26 7.50 6,394,352

201/202 $3,918,603 $1,877,011 $2,041,592 2,337,168 478,560 391,060 41,129 47.9% $10.02 $95.28 9.5 6.0 $1.08 3.68 8,600,778

204 $940,904 $135,490 $805,414 168,690 109,302 73,612 9,876 14.4% $12.78 $95.28 7.5 2.3 $5.91 0.38 64,102

215 $5,491,819 $1,570,660 $3,921,159 2,068,100 650,050 590,923 62,189 28.6% $9.29 $88.31 9.5 3.5 $2.53 3.42 7,072,902

235 $7,445,509 $1,608,230 $5,837,279 1,451,772 1,540,402 1,363,562 59,038 21.6% $5.46 $126.11 23.1 1.1 $3.76 16.69 24,230,075

2018 Coordinated Plan C-5 BASE STATISTICS AND PERFORMANCE INDICATORS Cost Rate Fare Route Operating Operating Total Miles Revenue Revenue Mile Revenue Hours Revenue Miles/ Total Operating Subsidy Amount Amount Subsidy Length (Miles) Total Passengers/ Revenue Miles Farebox Recovery Revenue Hours Cost/Revenue Mile Passenger Miles Cost/Revenue Hour Total Passengers Subsidy per Boarding eekday Average Trip W 237 $1,703,584 $275,981 $1,427,603 255,484 312,688 204,681 13,508 16.2% $8.32 $126.11 15.2 1.2 $5.22 6.68 1,706,633

280 $1,235,376 $538,624 $696,752 122,943 414,373 179,145 5,539 43.6% $6.90 $223.02 32.3 0.7 $5.42 30.08 3,698,125

290 $1,141,350 $714,485 $426,865 164,645 400,885 165,509 5,864 62.6% $6.90 $194.64 28.2 1.0 $2.47 20.38 3,355,465

701 $1,554,917 $538,001 $1,016,916 519,830 257,566 246,092 24,738 34.6% $6.32 $62.86 9.9 2.1 $1.88 2.62 1,361,955

703 $120,680 $35,359 $85,321 36,463 20,343 19,100 1,422 29.3% $6.32 $84.84 13.4 1.9 $2.26 0

704 $1,410,768 $486,715 $924,053 466,182 236,519 223,278 20,304 34.5% $6.32 $69.48 11.0 2.1 $1.90 3.8 1,771,492

705 $639,900 $241,242 $398,658 240,803 112,718 101,275 11,433 37.7% $6.32 $55.97 8.9 2.4 $1.59 3.39 816,322

707 $206,409 $67,289 $139,120 70,188 36,271 32,668 2,816 32.6% $6.32 $73.31 11.6 2.1 $1.90 3.32 233,024

709 $1,990,357 $909,593 $1,080,764 915,708 383,124 315,007 28,179 45.7% $6.32 $70.63 11.2 2.9 $1.14 4.53 4,148,157

712 $1,685,652 $741,687 $943,965 715,263 306,787 266,783 26,106 44.0% $6.32 $64.57 10.2 2.7 $1.27 3.02 2,160,094

815 $517,535 $353,476 $164,059 309,228 93,473 81,909 10,458 68.3% $6.32 $49.49 7.8 3.8 $0.52 1.83 565,887

816 $664,623 $310,379 $354,244 266,141 114,296 105,188 10,493 46.7% $6.32 $63.34 10.0 2.5 $1.29 3.08 819,714

832 $182,816 $55,759 $127,057 46,421 37,221 31,650 3,735 30.5% $5.78 $48.95 8.5 1.5 $2.67 3.68 170,829

833 $360,280 $131,142 $229,138 126,852 84,161 71,633 6,996 36.4% $5.03 $51.50 10.2 1.8 $1.78 3.07 389,436

834 $104,127 $20,409 $83,718 16,927 19,830 16,480 1,152 19.6% $6.32 $90.41 14.3 1.0 $4.85 4.73 80,065

848 $942,729 $397,832 $544,897 351,016 170,266 149,203 16,064 42.2% $6.32 $58.68 9.3 2.4 $1.51 3.96 1,390,023

851 $237,669 $76,292 $161,377 76,801 79,596 59,088 4,615 32.1% $4.02 $51.50 12.8 1.3 $2.07 3.46 265,731

854 $539,162 $187,628 $351,534 157,735 91,453 85,331 7,626 34.8% $6.32 $70.70 11.2 1.8 $2.18 3.04 479,514

855 $545,080 $277,446 $267,634 242,273 103,133 88,565 9,151 50.9% $6.15 $59.56 9.7 2.7 $1.08 2.34 566,919

2018 Coordinated Plan C-6

BASE STATISTICS AND PERFORMANCE INDICATORS Cost Rate Fare Route Operating Operating Total Miles Revenue Revenue Mile Revenue Hours Revenue Miles/ Total Operating Subsidy Amount Amount Subsidy Length (Miles) Total Passengers/ Revenue Miles Farebox Recovery Revenue Hours Cost/Revenue Mile Passenger Miles Cost/Revenue Hour Total Passengers Subsidy per Boarding eekday Average Trip W 856 $1,802,457 $693,946 $1,108,511 600,088 321,835 289,471 24,686 38.5% $6.23 $73.01 11.7 2.1 $1.80 3.77 2,262,332

864 $2,039,976 $446,755 $1,593,221 380,583 360,593 323,082 24,784 21.9% $6.31 $82.31 13.0 1.2 $3.86 6.35 2,416,702

870 $61,999 $15,004 $46,995 14,849 36,972 27,676 1,204 24.2% $2.24 $51.50 23.0 0.5 $3.12 11.63 172,694

871/872 $335,871 $112,517 $223,354 97,449 54,686 53,157 6,573 33.5% $6.32 $51.10 8.1 1.8 $2.24 3.51 342,046

874/875 $1,160,181 $461,752 $698,429 399,679 193,463 183,618 18,292 39.8% $6.32 $63.42 10.0 2.2 $1.70 5.05 2,018,379

901 $3,571,768 $842,937 $2,728,831 836,236 631,715 565,292 41,251 23.6% $6.32 $86.59 13.7 1.5 $3.14 6.64 5,552,607

904 $628,274 $16,963 $611,311 173,614 126,933 99,435 19,743 2.7% $6.32 $31.82 5.0 1.7 $3.38 1.03 178,822

905 $1,308,502 $554,805 $753,697 563,850 280,260 207,092 14,638 42.4% $6.32 $89.39 14.1 2.7 $1.10 6.63 3,738,326

906/907 $1,852,466 $1,832,089 $20,377 2,043,532 332,617 293,184 42,046 98.9% $6.32 $44.06 7.0 7.0 $0.01 3.07 6,273,643

916/917 $809,663 $200,796 $608,867 186,775 169,739 133,786 11,622 24.8% $6.05 $69.66 11.5 1.4 $3.14 5.39 1,006,717

921 $933,056 $301,377 $631,679 275,576 212,911 157,230 16,033 32.3% $5.93 $58.19 9.8 1.8 $2.21 3.11 857,041

923 $763,340 $232,819 $530,521 229,024 157,689 122,522 14,308 30.5% $6.23 $53.35 8.6 1.9 $2.23 4.44 1,016,867

928 $1,024,745 $328,943 $695,802 296,841 193,733 162,183 15,395 32.1% $6.32 $66.56 10.5 1.8 $2.25 4.37 1,297,195

929 $4,307,464 $2,356,183 $1,951,281 2,230,944 743,174 681,728 69,170 54.7% $6.32 $62.27 9.9 3.3 $0.84 3.2 7,139,021

932 $2,500,526 $1,170,246 $1,330,280 1,146,682 422,458 395,750 41,562 46.8% $6.32 $60.16 9.5 2.9 $1.11 2.41 2,763,504

933/934 $4,339,227 $1,722,673 $2,616,554 1,663,576 715,494 686,755 56,714 39.7% $6.32 $76.51 12.1 2.4 $1.51 7.21 11,994,383

936 $1,150,281 $601,597 $548,684 522,702 210,965 182,051 20,833 52.3% $6.32 $55.22 8.7 2.9 $1.02 2.47 1,291,074

944 $402,937 $68,096 $334,841 67,869 125,285 107,835 7,824 16.9% $3.74 $51.50 13.8 0.6 $4.87 3.42 232,112

945 $660,920 $160,604 $500,316 159,468 228,063 183,095 12,834 24.3% $3.61 $51.50 14.3 0.9 $3.10 4.01 639,467

2018 Coordinated Plan C-7 BASE STATISTICS AND PERFORMANCE INDICATORS Cost Rate Fare Route Operating Operating Total Miles Revenue Revenue Mile Revenue Hours Revenue Miles/ Total Operating Subsidy Amount Amount Subsidy Length (Miles) Total Passengers/ Revenue Miles Farebox Recovery Revenue Hours Cost/Revenue Mile Passenger Miles Cost/Revenue Hour Total Passengers Subsidy per Boarding eekday Average Trip W 950 $671,492 $247,109 $424,383 293,565 169,091 106,275 4,965 36.8% $6.32 $135.23 21.4 2.8 $1.39 8.46 2,483,560

955 $2,452,774 $1,434,873 $1,017,901 1,343,108 444,867 388,192 42,284 58.5% $6.32 $58.01 9.2 3.5 $0.73 2.44 3,277,184

961 $1,425,376 $611,486 $813,890 581,507 251,846 225,590 22,039 42.9% $6.32 $64.67 10.2 2.6 $1.34 2.93 1,703,816

962 $933,375 $423,752 $509,623 412,465 168,854 147,722 16,075 45.4% $6.32 $58.06 9.2 2.8 $1.19 3.08 1,270,392

963 $526,216 $217,327 $308,889 211,058 94,302 83,282 9,650 41.3% $6.32 $54.53 8.6 2.5 $1.41 2.33 491,765

964 $545,520 $129,834 $415,686 131,880 117,150 103,917 10,593 23.8% $5.25 $51.50 9.8 1.3 $3.11 2.13 280,904

965 $242,992 $69,253 $173,739 66,026 56,840 51,370 4,718 28.5% $4.73 $51.50 10.9 1.3 $2.60 1.95 128,751

967 $256,910 $58,062 $198,848 52,447 45,729 40,660 4,446 22.6% $6.32 $57.78 9.1 1.3 $3.64 1.9 99,649

968 $292,710 $61,176 $231,534 56,099 51,218 46,326 4,440 20.9% $6.32 $65.93 10.4 1.2 $3.96 2.17 121,735

992 $968,095 $340,769 $627,326 370,273 186,035 153,217 19,307 35.2% $6.32 $50.14 7.9 2.4 $1.63 2.59 959,007

2018 Coordinated Plan C-8

MTS CONTRACT SERVICES ADA PARATRANSIT FY 2017/2018 TRANSIT SERVICE DATA

OPERATIONS DATA

Frequency (Minutes) Vehicles One Way Type of Days of Operating Hours Route Length Route Operation (Weekday) Peak Base Night Base* Peak* (Miles)

972 Circulator Monday – Friday 6:40A – 6:42P 5 Roundtrips — — 1 1 7.2

973 Circulator Monday – Friday 6:40A – 6:41P 5 Roundtrips — — 1 1 9.0

978 Circulator Monday – Friday 6:40A – 6:41P 5 Roundtrips — — 1 1 6.6

979 Circulator Monday – Friday 6:40A – 6:41P 5 Roundtrips — — 1 1 3.5

MTS ACCESS ADA/DAR Monday – Friday 4:30A – 1:30A — — — — 145 N/A

MTS ACCESS ADA/DAR Saturday/Sunday/Holiday 4:45A – 11:45P — — — — 39 N/A

*Peak and Base are both based on demand. While peak is fairly predictable due to subscription commuters, base is a general estimate as demand changes dramatically day–to–day/trip–to–trip. Route Revenue Hours Farebox Recovery Rate Revenue Operating Cost/ Mile Revenue Operating Cost/ Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy per Boarding Weekday Average Trip Length (Miles Miles Passenger Total Operating Cost Fare Revenue Subsidy Amount Total Passengers Total Miles Revenue Miles

SVCC 972 $77,227 $31,663 $45,564 33,512 24,839 17,727 1,500 41.0% $4.36 $51.50 11.8 1.9 $1.43 2.55 85,456

100,51 SVCC 973 $77,127 $26,994 $50,133 29,219 28,619 21,811 1,498 35.0% $3.54 $51.50 14.6 1.3 $1.78 3.44 3

SVCC 978 $67,994 $21,758 $46,236 23,147 22,294 14,293 1,320 32.0% $4.76 $51.50 10.8 1.6 $2.08 2.93 67,821

SVCC 979 $65,455 $20,291 $45,164 21,405 19,134 12,504 1,271 31.0% $5.23 $51.50 9.8 1.7 $2.21 2.73 58,436

MTS ACCESS $19,475,578 $2,878,169 $16,597,409 529,091 6,204,896 4,679,423 262,276 14.0% $4.16 $74.26 17.8 0.1 $32.11 0

2018 Coordinated Plan C-9 MTS CONTRACT SERVICES RURAL FY 2017/2018 TRANSIT SERVICE DATA

OPERATIONS DATA

Frequency (Minutes) Vehicles One Way Type of Days of Operating Hours Route Length Route Operation (Weekday) Peak Base Night Base* Peak* (Miles)

888 Rural Monday & Friday Only 9:40A – 6:38P One roundtrip Monday and Friday 1 1 84.1

891 Rural Friday Only 7:45A – 5:21P One roundtrip on Friday 1 1 88.2

892 Rural Thursday Only 7:50A – 5:26P One roundtrip on Thursday 1 1 84.6

894 Rural Monday – Friday 5:39A – 7:30P Four roundtrips per day 1 2 55.8

Route Operating Cost/ Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy per Boarding Average Trip Length (Miles) Passenger Miles Total Operating Cost Fare Revenue Amount Subsidy Total Passengers Total Miles Revenue Miles Revenue Hours Farebox Recovery Rate

888 $106,409 $2,767 $103,642 2,038 18,146 16,841 537 2.6% $6.32 $198.08 31.3 0.1 $49.47 45.87 93,483

891 $60,828 $1,338 $59,490 816 9,862 9,627 318 2.2% $6.32 $191.36 30.3 0.1 $70.92 53.71 43,827

892 $58,503 $1,638 $56,865 981 9,529 9,259 313 2.8% $6.32 $187.07 29.6 0.1 $56.42 44.98 44,125

894 $657,150 $82,801 $574,349 71,653 114,549 104,005 4,183 12.6% $6.32 $157.11 24.9 0.7 $7.80 27.8 1,991,953

2018 Coordinated Plan C-10

CITY OF CORONADO–CORONADO FERRY FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA

Frequency(Minutes) Vehicles One–Way Type of Days of Operating Hours Route Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

— Ferry Monday–Friday 5:15–6:45P 45 — — — 1 3.8

BASE STATISTICS AND PERFORMANCE INDICATORS Route Operating Cost/ Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy per Boarding Pass. Mi. Per Seat Mi. Average Trip Length (Miles) Passenger Miles Total Operating Cost Fare Revenue Amount Subsidy Total Passengers Revenue Passengers Total Miles Revenue Miles Revenue Hours Farebox Recovery Rate

Ferry N/A N/A $206,828 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

Note: No fares are collected on the ferry service.

2018 Coordinated Plan C-11 SAN DIEGO TROLLEY FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA

Frequency(Minutes) Vehicles One–Way Type of Days of Operating Hours Line Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

Blue Light Rail Monday – Sunday 4:08A – 1:43A 7.5 15 15/30 21 42 16.0

Orange Light Rail Monday – Sunday 4:16A – 1:41A 15 15 15/30 24 24 17.2

Green Light Rail Monday – Sunday 3:59A – 1:11A 15 15 15/30 30 30 24.2

Silver Light Rail Tues./Thurs. & Sat./Sun. 9:52A – 3:22P 30 30 – 1 1 1.0

Line Line Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy per Boarding Average Trip Length (Miles) Passenger Miles Total Operating Cost Fare Revenue Amount Subsidy Total Passengers Total Miles (Car Miles) Revenue Miles (Car Miles) Revenue Hours (Train Hours) Farebox Recovery Rate Operating Cost/

Blue $26,111,882 $18,173,870 $7,938,012 17,524,751 2,207,202 2,188,967 49,399 69.6% $11.93 $528.59 44.3 296.8 $0.45 6.13 107,412,919

Orange $21,879,015 $9,123,549 $12,755,465 8,930,211 3,157,592 3,114,325 59,053 41.7% $7.03 $370.50 52.7 180.8 $1.43 4.92 43,897,873

Green $28,327,368 $11,585,893 $16,741,474 11,152,505 3,470,640 3,420,800 63,749 40.9% $8.28 $444.36 53.7 174.9 $1.50 5.65 63,033,509

Silver $398,767 $35,092 $363,676 31,749 4,370 4,272 899 8.8% $93.34 $443.57 4.75 38.7 $11.45 1.00 31,749

2018 Coordinated Plan C-12

NORTH COUNTY TRANSIT DISTRICT BREEZE FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA Service Span Frequency Vehicles

Route One Way Length Weekday Saturday Sunday Peak Base Weekend Base Peak

BREEZE Core Route Route 302 4:29a–12:13a 5:11a–11:15p 5:09a–11:13p 15 20 30 7 8 12.6 Route 303 4:07a–12:09a 4:33a–12:08a 4:33a–12:08a 15 15 30 12 14 13.2 Route 332 4:34a–9:45p 6:04a–7:13p 15 30 90 6 7 10.2 Route 350 4:23a–10:53p 6:03a–10:25p 6:03a–10:25p 12.5 15 30 9 5 5.7 Route 351 5:03a–11:01p 7:05a–9:49p 7:05a–9:49p 15 20 30 2 3 6.5 Route 352 4:00a–9:47p 5:11a–9:34p 5:11a–9:34p 15 20 30 2 3 6.5 BREEZE Corridor Routes Route 301 (101) 5:05a–10:52p 5:05a–10:52p 5:05a–10:52p 30 30 30 9 10 27.5 Route 304 4:53a–9:04p 6:55a–9:01p 30 60 60 4 5 13.2 Route 305 4:18a–11:47p 5:17a–11:34p 5:17a–11:34p 30 30 30 7 5 12.3 Route 308 5:03a–9:11p 6:33a–8:18p 6:33a–8:18p 60 60 60 4 3 18.3 Route 309 3:59a–10:57p 5:28a–10:57p 5:28a–10:57p 30 30 60 10 9 23.8 Route 315 4:54a–8:48p 6:58a–9:48p 6:58a–9:48p 30 60 60 3 5 16.3 BREEZE Local Routes Route 313 5:42a–7:52p 60 60 – 2 2 8.2 Route 318 4:34a–7:58p 5:35a–7:54p 30 60 60 2 3 11.6 Route 354 5:16a–8:23p 8:33a–6:21p 8:33a–6:21p 30 30 60 3 4 6.0 Route 355 6:04a–8:53p 6:35a–7:20p 6:35a–7:20p 60 60 120 1 2 10.0 Route 356 5:03a–9:22p 8:03a–5:54p 30 30 30 1 1 4.6 Route 357 6:34a–6:18p 7:35a–8:18p 7:35a–8:18p 60 60 120 1 1 10.0 Route 358 6:03a–8:44p 120 120 – 1 1 10.1 Route 359 5:03a–7:43p 120 120 – 1 1 10.1 BREEZE Local Small Vehicle Routes Route 316 5:49a–6:35p 30 30 – 1 1 4.9 Route 323 5:53a–6:10p 60 60 – 1 1 6.1 Route 325 5:22a–9:07p 7:22a–7:09p 30 30 60 4 5 10.4 Route 334 4:45a–7:52p 5:25a–6:30p 40 40 40 1 1 6.4 Route 335 5:45a–5:51p 40 – – 0 1 6.4 Route 347 5:20a–7:37p 7:20a–7:12p 30 30 60 2 4 4.7 Route 353 4:51a–9:18p 6:25a–8:37p 6:25a–8:37p 30 30 75 3 3 6.3 Route 392 5:35a–6:00p 30 60 – 2 1 5.6 BREEZE Rural Routes Route 306 5:08a–9:53p 5:13a–8:48p 5:13a–8:48p 30 60 60 2 4 14.3 Route 388 5:04a–10:24p 5:04a–10:24p 5:04a–10:24p 120 120 120 2 2 32.7 Route 389 6:03a–9:43p 6:03a–9:43p 6:03a–9:43p 120 120 120 1 1 22.5 Route 395 (M–Th) 7:03a–8:17p 180 180 – 1 1 29.8 Route 395 (F, Sa, Su) 7:03a–2:01a 5:33a–2:01a 5:33a–11:54p 60 60 60 1 2 29.8 BREEZE Commuter Routes Route 311 5:00a– 6:09p Peak Periods 0 3 12.7 Route 444 AM&PM Peak Peak Periods 1 2 7.3 Route 445 AM&PM Peak Peak Periods 0 3 12.2 Route 446 AM&PM Peak Peak Periods 0 1 4.5 Route 408 7:35a–12:20a 7:35a–12:20a 7:35a–12:20a Del Mar Fair 5 5 20.1

2018 Coordinated Plan C-13 NORTH COUNTY TRANSIT DISTRICT BREEZE FY 2017 TRANSIT SERVICE DATA

BASE STATISTICS AND PERFORMANCE INDICATORS Total Passengers Total Miles Revenue Miles Revenue Hours Farebox Recovery Rate Operating Cost/ Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy Per Boarding Pass. Mi. Per Seat Mi. Average Trip Length (Miles) Route Total Operating Cost Fare Revenue Amount Subsidy 301 $5,422,618.41 $634,275.40 $4,788,343.01 667,573 741,078 624,164 40,182.75 11.7% $8.69 $134.95 15.53 1.07 $7.17 0.25 6.87

302 $3,536,460.05 $571,125.58 $2,965,334.47 601,108 437,700 407,060 28,428.08 16.1% $8.69 $124.40 14.32 1.48 $4.93 0.21 3.86

303 $5,269,000.55 $1,082,394.47 $4,186,606.08 1,139,217 660,009 606,482 47,000.70 20.5% $8.69 $112.10 12.90 1.88 $3.67 0.23 3.30

304 $1,548,619.56 $208,751.18 $1,339,868.38 219,710 231,426 178,252 11,200.47 13.5% $8.69 $138.26 15.91 1.23 $6.10 0.18 4.96

305 $2,920,807.06 $512,702.62 $2,408,104.44 539,618 359,944 336,196 22,180.72 17.6% $8.69 $131.68 15.16 1.61 $4.46 0.22 3.94

306 $1,784,510.98 $228,867.15 $1,555,643.83 240,882 249,454 205,404 10,119.97 12.8% $8.69 $176.34 20.30 1.17 $6.46 0.27 6.91

308 $1,778,950.78 $143,314.41 $1,635,636.37 150,838 207,089 204,764 8,867.03 8.1% $8.69 $200.63 23.09 0.74 $10.84 0.22 8.60

309 $4,485,177.62 $461,384.66 $4,023,792.96 485,606 591,245 516,261 33,575.07 10.3% $8.69 $133.59 15.38 0.94 $8.29 0.18 5.27

311 $419,091.28 $37,992.50 $381,098.77 39,987 61,625 48,239 3,262.77 9.1% $8.69 $128.45 14.78 0.83 $9.53 0.20 4.33

313 $609,849.53 $71,718.96 $538,130.57 75,484 75,836 70,196 5,277.07 11.8% $8.69 $115.57 13.30 1.08 $7.13 0.11 2.87

315 $1,699,248.81 $96,140.89 $1,603,107.93 101,188 227,499 195,590 10,910.25 5.7% $8.69 $155.75 17.93 0.52 $15.84 0.08 3.95

316 $281,893.38 $17,552.54 $264,340.84 18,474 33,712 32,447 2,013.17 6.2% $8.69 $140.02 16.12 0.57 $14.31 0.05 1.85

318 $1,102,900.14 $145,108.24 $957,791.90 152,726 146,230 126,948 8,370.53 13.2% $8.69 $131.76 15.17 1.20 $6.27 0.15 3.16

323 $305,854.36 $21,427.14 $284,427.22 22,552 46,977 35,205 2,689.55 7.0% $8.69 $113.72 13.09 0.64 $12.61 0.19 2.87

325 $1,499,203.29 $136,317.72 $1,362,885.57 143,474 198,373 172,564 13,896.93 9.1% $8.69 $107.88 12.42 0.83 $9.50 0.09 2.72

2018 Coordinated Plan C-14

5 41943 15830 36112 1139 943 852 ,2.82.% 86 $0.1 23 .9$.401 1.69 12.39 2.29 $2.84 0.14 $107.61 $8.69 3,921.38 388 25.1% 48,572 2.14 359 $1,658,277.10 13.41 1.45 $5.03 0.12 49,473 358 $116.46 $8.69 $167,791.44 1.98 7,909.98 11.55 15.9% 2.15 357 111,389 106,035 $181,149.53 $3.08 0.15 $100.31 $8.69 $1,490,485.66 8,272.87 $316,151.25 $105,833.07 $421,984.32 356 108,858 $36,489.41 23.6% 2.39 95,519 0.59 12.39 355 154,070 $144,660.12 0.12 $13.89 $107.60 $8.69 97,523 $774,826.76 $146,385.21 $921,211.96 354 1,250.73 6.4% 353 205,755 15,491 $634,358.72 $195,492.23 $829,850.95 352 19,701 351 9,068 350 347 $125,967.17 $8,615.70 $2,024,624.68 $134,582.87 335 $419,375.99 334 $1,605,248.69 332 Route $2,146,132.40 $245,547.48 $1,900,584.92 $1,037,767.62 $1,037,767.62 2018 Coordinated Plan $181,149.53 $181,149.53 $318,764.45 $395,026.05 $827,800.63 $643,705.93 $388,223.49

Total Operating Cost $203,662.33 $203,662.33 $20,071.31 $20,071.31 $55,925.10 $77,733.23 $89,939.44 $69,615.40 $47,239.09

Fare Revenue $161,078.22 $161,078.22 $262,839.35 $317,292.81 $947,828.18 $624,138.30 $574,090.53 $340,984.40

Subsidy Amount 214,354 214,354 4,9 245,771 441,392 311,134 258,438 7,0 191,418 176,600 21,125 21,125 58,861 81,814 94,661 73,270 49,719 84520,865 38,405 Total Passengers 123,390 123,390 98,520 98,520 86,458 52,594 20,954 20,954 36,916 46,094 Total Miles 119,451 119,451 233,042 233,042 15,437.48 20.7% $8.69 $131.15 15.10 247,028 1.89 16,571.45 $3.64 11.4% $8.69 $129.51 14.91 1.05 $7.35 190,874 190,874 8,979.00 10.1% $8.69 $184.68 21.26 0.93 $8.44 0.44 12.53 95,283 95,283 74,093 44,686 20,851 20,851 36,691 45,469 20,851 20,851 1,553.62 20.1% $8.69 $116.60 13.42 1.84 $3.77 0.17 Revenue Miles 8,703.42 8,703.42 5,995.95 3,089.00 1,498.13 1,498.13 2,734.87 3,608.17 8,394.25 Revenue Hours 24.6% 24.6% 10.8% 12.2% 11.1% 11.1% 17.5% 19.7% 8.7% 8.7% Farebox Recovery Rate

Operating Cost/ $8.69 $8.69 $8.69 $8.69 $8.69 $8.69 $8.69 $8.69 Revenue Mile $120.92 $120.92 $116.56 $109.48 $123.63 $107.36 $125.68

$95.11 $95.11 Operating Cost/ Revenue Hour

Revenue Miles/ 13.92 13.92 13.42 12.60 14.23 10.95 12.36 14.47 Revenue Hours

1.01 1.60 1.80 0.79 2.25 0.99 1.11 Total Passengers/ Revenue Mile $10.01 $10.01 $7.63 $7.63 $4.47 $3.88 $2.91 $7.84 $6.86 Subsidy Per Boarding C-15 0.15 0.19 0.14 0.11 0.16 0.14 0.18 .72.37 0.17 3.54 0.15 Pass. Mi. Per Seat Mi.

Average Trip 3.00 3.45 3.23 1.65 2.04 1.54 1.89 3.19 Length (Miles)

Rate Route Seat Mi. Boarding Total Miles Subsidy Per Pass. Mi. Per Fare Revenue Revenue Mile Revenue Mile Revenue Hour Revenue Miles Revenue Hours Revenue Hours Revenue Miles/ Operating Cost/ Operating Cost/ Subsidy Amount Amount Subsidy Total Passengers Total Passengers/ Farebox Recovery Total Operating Cost Average Trip Length (Miles)

389 $1,160,578.51 $38,366.85 $1,122,211.66 40,381 134,064 133,587 4,355.67 3.3% $8.69 $266.45 30.67 0.30 $27.79 0.22 16.63

392 $448,273.63 $18,571.07 $429,702.56 19,546 54,990 51,598 3,375.27 4.1% $8.69 $132.81 15.29 0.38 $21.98 0.13 1.38

395 $1,716,928.50 $29,887.97 $1,687,040.54 31,457 230,694 197,625 7,216.80 1.7% $8.69 $237.91 27.38 0.16 $53.63 0.11 11.25

408 $168,682.52 $22,556.83 $146,125.69 23,741 20,016 19,416 1,364.40 13.4% $8.69 $123.63 14.23 1.22 $6.15

444 $67,773.61 $8,566.29 $59,207.31 9,016 21,989 7,801 415.48 12.6% $8.69 $163.12 18.78 1.16 $6.57 0.17 3.51

445 $196,422.70 $13,717.85 $182,704.85 14,438 40,987 22,609 1,309.28 7.0% $8.69 $150.02 17.27 0.64 $12.65 0.15 4.03

446 $39,451.35 $2,569.13 $36,882.22 2,704 15,975 4,541 295.55 6.5% $8.69 $133.48 15.36 0.60 $13.64 0.06 2.51

389 $1,160,578.51 $38,366.85 $1,122,211.66 40,381 134,064 133,587 4,355.67 3.3% $8.69 $266.45 30.67 0.30 $27.79 0.22 16.63

392 $448,273.63 $18,571.07 $429,702.56 19,546 54,990 51,598 3,375.27 4.1% $8.69 $132.81 15.29 0.38 $21.98 0.13 1.38

395 $1,716,928.50 $29,887.97 $1,687,040.54 31,457 230,694 197,625 7,216.80 1.7% $8.69 $237.91 27.38 0.16 $53.63 0.11 11.25

408 $168,682.52 $22,556.83 $146,125.69 23,741 20,016 19,416 1,364.40 13.4% $8.69 $123.63 14.23 1.22 $6.15

444 $67,773.61 $8,566.29 $59,207.31 9,016 21,989 7,801 415.48 12.6% $8.69 $163.12 18.78 1.16 $6.57 0.17 3.51

445 $196,422.70 $13,717.85 $182,704.85 14,438 40,987 22,609 1,309.28 7.0% $8.69 $150.02 17.27 0.64 $12.65 0.15 4.03

446 $39,451.35 $2,569.13 $36,882.22 2,704 15,975 4,541 295.55 6.5% $8.69 $133.48 15.36 0.60 $13.64 0.06 2.51

2018 Coordinated Plan C-16

NORTH COUNTY TRANSIT DISTRICT – SPRINTER FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA Frequency (Minutes) Trains One Way Type of Days of Operating Hours Route Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

SPRINTER Light Rail Monday – Friday 4:03A – 12:26P 30 30 30 4 4 22.0

SPRINTER Light Rail Saturday – Sunday 4:33A – 12:26P 30 60 60 4 4 22.0

Rate Route Seat Mi. Boarding Total Miles Subsidy Per Pass. Mi. Per Fare Revenue Revenue Mile Revenue Mile Revenue Hour Revenue Miles Revenue Hours Revenue Hours Revenue Miles/ Operating Cost/ Operating Cost/ Subsidy Amount Amount Subsidy Total Passengers Total Passengers/ Farebox Recovery Average Trip Length (Miles) Total Operating Cost

399 $15,521,077.79 $2,692,728.54 $12,828,349.25 2,549,053 520,886 518,894 23,390.17 17.3% $29.91 $663.57 22.18 4.91 $5.03 0.3 8.4

2018 Coordinated Plan C-17

NORTH COUNTY TRANSIT DISTRICT – COASTER FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA

Frequency (Minutes) Trains One Way Type of Days of Operating Hours Route Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

COASTER Commuter Monday – Friday 5:13A – 8:13P 30 120 – 4 4 41.1

COASTER Commuter Friday Night Service (Apr – Sep) 8:15P–12:15A – – – 1 1 41.1

COASTER Commuter Weekend 8:23A – 8:16P – – – 4 4 41.1

COASTER Commuter Saturday Night Service (Apr – Sep) 8:15P–12:15A – – – 1 1 41.1

BASE STATISTICS AND PERFORMANCE INDICATORS Farebox Recovery Rate Operating Cost/ Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy Per Boarding Pass. Mi. Per Seat Mi. Average Trip Length (Miles) Route Total Operating Cost Fare Revenue Amount Subsidy Total Passengers Total Miles Revenue Miles Revenue Hours

398 $18,114,429.86 $6,452,948.34 $11,661,481.52 1,454,865 287,990 271,414 6,861.46 35.6% $66.74 $2,640.03 39.56 5.36 $8.02 0.2 26.4

2018 Coordinated Plan C-18

NORTH COUNTY TRANSIT – LIFT FY 2017 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles* Route Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

–– ADA Monday – Friday Based off BREEZE first and last BREEZE Trips –– –– –– 26

–– ADA Saturday/Sunday/Holiday Based off BREEZE first and last BREEZE Trips –– –– –– 5 + Taxis 5 + Taxis

BASE STATISTICS AND PERFORMANCE INDICATORS Farebox Recovery Rate Operating Cost/ Revenue Mile Operating Cost/ Revenue Hour Revenue Miles/ Revenue Hours Total Passengers/ Revenue Mile Subsidy Per Boarding Pass. Mi. Per Seat Mi. Average Trip Length (Miles) Route Total Operating Cost Fare Revenue Amount Subsidy Total Passengers Total Miles Revenue Miles Revenue Hours

LIFT $9,544,922.65 $788,102.50 $8,756,820.15 202,173 2,339,137 1,994,752 119,422.24 8.3% $4.79 $79.93 16.70 0.10 $43.31 – 9.9

2018 Coordinated Plan C-19 HISTORICAL OPERATING STATISTICS

Cost Total Total Ratio Hours Farebox Farebox Revenue Revenue Revenue Operator Recovery Rev–Mile Boarding Passenger Operating Operating Fiscal Year Passengers Passengers Subsidy Per Cost Rev–Mile Revenue Miles

67–68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00

68–69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03

69–70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06

70–71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17

71–72 $8,385,336 $4,966,797 15,568,952 13,161,120 6,632,250 474,250 59.23% $1.26 2.35 $0.22

72–73 $11,301,495 $4,677,020 22,899,262 18,682,535 8,914,458 636,000 41.38% $1.27 2.57 $0.29

73–74 $13,813,272 $5,795,327 29,820,621 24,822,840 9,303,051 656,950 41.95% $1.48 3.21 $0.27

74–75 $19,092,749 $6,522,706 34,048,651 28,138,850 11,501,599 786,500 34.16% $1.66 2.96 $0.37

75–76 $24,343,506 $7,991,626 36,761,923 30,038,196 14,469,842 950,500 32.83% $1.68 2.54 $0.44

76–77 $26,909,678 $8,136,655 37,754,642 30,765,191 14,960,148 1,069,014 30.24% $1.80 2.52 $0.50

77–78 $28,547,345 $8,698,637 37,585,850 30,699,423 14,761,822 1,033,087 30.47% $1.93 2.55 $0.53

78–79 $30,083,532 $9,450,196 34,634,092 28,193,497 12,676,790 747,829 31.41% $2.37 2.73 $0.60

79–80 $34,404,838 $12,694,751 36,519,690 29,329,668 14,059,647 1,063,677 36.90% $2.45 2.60 $0.59

80–81 $39,297,227 $14,872,090 35,406,086 28,051,441 14,654,678 1,084,025 37.85% $2.68 2.42 $0.69

81–82 $41,721,812 $17,637,086 31,724,649 26,748,902 13,808,371 1,003,115 42.27% $3.02 2.30 $0.76

82–83 $43,610,179 $17,287,373 30,028,298 25,030,610 14,398,201 1,000,925 39.64% $3.03 2.09 $0.88

83–84 $45,793,517 $18,817,450 32,437,422 26,863,883 15,007,604 1,031,632 41.09% $3.05 2.16 $0.83

84–85 $47,680,653 $20,228,707 33,814,259 28,018,522 14,834,358 1,030,667 42.43% $3.21 2.28 $0.81

85–86 $50,803,400 $21,832,073 35,874,482 29,625,161 15,615,936 1,066,021 42.97% $3.25 2.30 $0.81

86–87 $53,411,320 $23,645,245 36,534,635 30,768,293 16,561,834 1,112,406 44.27% $3.22 2.21 $0.81

87–88 $58,850,081 $27,351,248 40,270,450 32,728,770 18,089,021 1,221,574 46.48% $3.25 2.23 $0.78 SANDAG OPERATORS TOTAL 88–89 $60,927,567 $30,278,121 44,461,430 37,392,407 18,681,687 1,281,318 49.70% $3.26 2.38 $0.69

89–90 $71,952,957 $36,996,096 54,416,947 46,442,144 21,411,945 1,401,268 51.42% $3.36 2.54 $0.64

90–91 $83,222,680 $40,296,679 60,016,085 51,484,786 23,125,392 1,502,062 48.42% $3.60 2.60 $0.72

91–92 $92,041,015 $45,678,416 61,478,096 52,689,675 25,918,025 1,650,788 49.63% $3.55 2.37 $0.75

92–93 $94,278,947 $44,899,141 61,367,695 52,492,684 24,312,343 1,701,109 47.62% $3.88 2.52 $0.80 (FIXED ROUTE, DEMAND RESPONSIVE, ADA PARATRANSIT, AND FERRY) 93–94 $92,820,905 $46,349,862 58,188,147 48,723,948 23,187,214 1,592,291 49.93% $4.00 2.51 $0.80

94–95 $94,313,835 $46,013,037 59,388,354 48,835,093 23,012,950 1,618,462 48.79% $4.10 2.58 $0.81

95–96 $94,073,818 $47,463,056 62,436,973 51,580,351 22,581,638 1,573,937 50.45% $4.17 2.76 $0.75

96–97 $140,274,065 $60,619,340 78,815,376 63,235,065 34,102,610 2,217,828 43.21% $4.11 2.31 $1.01

97–98 $150,598,800 $66,766,634 87,238,359 68,537,288 36,618,863 2,361,731 44.33% $4.11 2.38 $0.96

98–99 $158,115,418 $69,738,392 91,399,644 73,006,592 38,585,061 2,440,930 44.11% $4.10 2.37 $0.97

99–00 $172,642,130 $70,140,372 96,861,043 74,685,786 39,777,632 2,508,276 40.63% $4.34 2.44 $1.06

00–01 $193,340,659 $73,530,502 96,152,366 74,558,061 39,880,236 2,548,737 38.03% $4.85 2.41 $1.25

01–02 $205,533,480 $78,534,046 91,081,659 72,201,844 40,628,838 2,620,846 38.21% $5.06 2.24 $1.39

02–03 $218,354,158 $77,351,111 88,548,868 74,524,589 41,323,911 2,658,206 35.42% $5.28 2.14 $1.59

2018 Coordinated Plan C-20

03–04 $238,039,982 $83,227,322 89,097,814 76,099,658 42,372,057 2,786,245 34.96% $5.62 2.10 $1.74

04–05 $248,633,230 $82,899,209 89,215,818 74,192,091 41,493,387 2,664,390 33.34% $5.99 2.15 $1.86

05–06 $255,469,436 $87,103,870 94,580,271 N/A 41,392,946 2,980,366 34.10% $6.17 2.28 $1.78

06–07 $260,115,217 $87,595,625 96,823,953 N/A 40,615,871 2,983,229 33.68% $6.40 2.38 $1.78

07–08 $278,345,514 $96,721,076 103,302,968 N/A 41,666,355 3,019,061 34.75% $6.68 2.48 $1.76

08–09 $283,374,827 $108,267,086 104,640,606 N/A 40,596,754 2,901,068 38.21% $6.98 2.58 $1.67

09–10 $276,258,802 $104,591,872 94,094,508 90,094,675 32,595,807 2,714,777 37.86% $8.48 2.89 $1.82

10–11 $276,559,630 $104,758,155 96,220,374 93,581,517 31,860,862 2,693,802 37.88% $8.68 3.02 $1.79

11–12 $295,042,627 $108,934,452 100,573,506 96,787,047 35,083,527 2,703,253 36.92% $8.41 2.87 $1.85

12–13 $311,702,045 $112,404,309 97,419,804 93,728,865 36,320,637 2,862,116 36.06% $8.58 2.68 $2.05

13–14 $316,634,135 $115,936,699 107,544,700 87,380,432 38,240,558 2,958,690 36.62% $8.28 2.81 $1.87

14–15 $330,947,770 $118,552,187 109,301,142 96,821,644 40,687,126 3,106,602 35.82% $8.13 2.69 $1.94

15–16 $338,159,143 $116,746,160 104,152,358 91,892,821 41,824,898 3,187,564 34.52% $8.09 $2.49 $2.13

16–17 $346,953,307 $109,665,713 99,119,664 88,316,311 41,977,582 3,211,259 31.61% $8.27 $2.36 $2.39 Note: Figures for North County not included prior to FY 1997. Ferry data includes operating cost only.

2018 Coordinated Plan C-21

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

67–68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00

68–69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03

69–70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06

70–71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17

71–72 $8,385,336 $4,966,797 15,568,952 13,161,120 6,632,250 474,250 59.23% $1.26 2.35 $0.22

72–73 $11,301,495 $4,677,020 22,899,262 18,682,535 8,914,458 636,000 41.38% $1.27 2.57 $0.29

73–74 $13,733,299 $5,770,891 29,754,497 24,756,716 9,199,882 656,950 42.02% $1.49 3.23 $0.27

74–75 $18,721,021 $6,425,921 33,782,964 27,873,163 10,985,800 786,500 34.32% $1.70 3.08 $0.36

75–76 $23,374,157 $7,848,244 36,318,466 29,594,739 13,268,800 950,500 33.58% $1.76 2.74 $0.43

76–77 $25,949,568 $8,004,920 37,340,274 30,350,823 13,799,675 1,069,014 30.85% $1.88 2.71 $0.48

77–78 $27,430,777 $8,518,321 37,157,231 30,270,804 13,563,126 1,033,087 31.05% $2.02 2.74 $0.51

78–79 $29,070,733 $9,269,342 34,214,990 27,774,395 11,644,692 729,448 31.89% $2.50 2.94 $0.58

79–80 $32,738,582 $12,447,417 36,009,106 28,837,372 12,908,494 978,908 38.02% $2.54 2.79 $0.56

80–81 $37,207,153 $14,498,549 34,809,310 27,491,465 13,207,116 982,493 38.97% $2.82 2.64 $0.65

81–82 $39,632,679 $17,212,649 31,191,494 26,250,934 12,477,354 909,963 43.43% $3.18 2.50 $0.72

82–83 $41,468,837 $16,755,971 29,473,382 24,513,093 12,926,393 908,050 40.41% $3.21 2.28 $0.84

83–84 $43,089,390 $18,233,872 31,812,874 26,291,790 13,349,169 922,378 42.32% $3.23 2.38 $0.78

84–85 $44,982,130 $19,621,210 33,183,926 27,409,254 13,224,430 920,904 43.62% $3.40 2.51 $0.76

85–86 $47,749,945 $21,080,753 35,192,140 28,962,556 13,687,286 940,817 44.15% $3.49 2.57 $0.76

86–87 $49,687,238 $22,529,136 35,774,925 30,029,069 14,379,632 978,764 45.34% $3.46 2.49 $0.76

87–88 $54,680,573 $26,012,793 39,475,606 31,955,645 15,692,811 1,069,655 47.57% $3.48 2.52 $0.73 FIXED ROUTE OPERATOR TOTAL (EXCLUDING CORONADO FERRY) 88–89 $56,771,877 $28,960,514 43,699,352 36,662,451 16,199,209 1,118,596 51.01% $3.50 2.70 $0.64

89–90 $67,474,589 $35,581,365 53,676,603 45,714,630 18,960,695 1,247,408 52.73% $3.56 2.83 $0.59

90–91 $78,082,007 $38,612,756 59,209,439 50,691,193 20,341,419 1,326,349 49.45% $3.84 2.91 $0.67

91–92 $86,695,001 $44,037,704 60,693,401 51,906,215 23,101,552 1,479,111 50.80% $3.75 2.63 $0.70

92–93 $89,715,546 $43,961,401 60,860,698 51,997,084 22,278,819 1,559,965 49.00% $4.03 2.73 $0.75

93–94 $89,010,227 $45,509,057 57,765,625 48,311,050 21,464,701 1,473,760 51.13% $4.15 2.69 $0.75

94–95 $90,165,339 $45,283,831 58,899,982 48,508,925 21,256,511 1,498,815 50.22% $4.24 2.77 $0.76

95–96 $91,017,349 $46,952,790 62,080,336 51,369,812 21,286,538 1,479,946 51.59% $4.28 2.92 $0.71

96–97 $133,858,827 $59,676,638 78,047,377 62,694,224 31,033,745 2,010,328 44.58% $4.31 2.51 $0.95

97–98 $142,236,984 $65,564,159 86,446,912 67,976,758 33,038,828 2,113,651 46.10% $4.31 2.62 $0.89

98–99 $149,732,476 $68,483,689 90,582,180 72,445,548 34,705,421 2,191,863 45.74% $4.31 2.61 $0.90

99–00 $163,399,026 $68,841,226 96,024,045 74,122,201 35,337,288 2,244,862 42.13% $4.62 2.72 $0.98

00–01 $181,460,908 $72,035,705 95,128,745 73,883,302 35,474,476 2,252,464 39.70% $5.12 2.68 $1.15

01–02 $193,072,092 $76,633,461 89,880,018 71,381,208 35,960,073 2,312,806 39.69% $5.37 2.50 $1.30

02–03 $204,079,831 $75,332,444 87,224,915 73,595,898 36,347,099 2,334,226 36.91% $5.61 2.40 $1.48

2018 Coordinated Plan C-22

03–04 $219,219,764 $79,830,122 86,563,840 74,951,522 36,384,128 2,386,465 36.42% $6.03 2.38 $1.61

04–05 $233,368,513 $80,887,277 88,073,082 73,642,699 36,459,874 2,379,126 34.66% $6.40 2.42 $1.73

05–06 $240,818,589 $84,852,505 93,679,617 77,854,543 36,777,070 2,723,472 35.24% $6.55 2.55 $1.66

06–07 $243,838,780 $85,286,706 95,906,388 80,203,776 36,038,751 2,721,985 34.98% $6.77 2.66 $1.65

07–08 $260,901,253 $94,396,894 $102,393,902 $96,411,047 $37,008,743 $2,758,687 36.18% $7.05 2.77 $1.63

08–09 $266,815,453 $105,844,493 $103,989,317 $98,636,679 $35,949,501 $2,640,732 39.67% $7.42 2.89 $1.55

09–10 $260,243,781 $102,119,519 $93,517,705 $89,555,779 $28,293,958 $2,556,520 39.24% $9.20 3.31 $1.69

10–11 $259,047,562 $102,281,876 $95,600,990 $93,002,357 $27,573,599 $2,456,162 39.48% $9.39 3.47 $1.64

11–12 $277,811,133 $106,674,240 99,963,690 96,324,748 30,991,904 2,462,365 38.40% $8.96 3.23 $1.71

12–13 $292,626,448 $109,766,335 96,744,917 93,215,886 31,774,286 2,602,728 37.51% $9.21 3.04 $1.89

13–14 $295,583,407 $113,199,688 106,820,814 86,824,355 33,102,030 2,669,428 38.30% $8.93 3.23 $1.71

14–15 $305,286,334 $115,353,286 108,496,732 96,188,869 34,389,732 2,744,724 37.79% $8.88 3.15 $1.75

15–16 $309,860,435 $113,410,793 103,304,790 91,203,280 35,039,877 2,800,481 36.60% $8.84 2.95 $1.90

16–17 $316,399,546 $105,943,113 98,260,413 87,611,218 35,025,202 2,814,320 33.48% $9.03 2.81 $2.14 Note: Figures for North County not included prior to FY 1997

2018 Coordinated Plan C-23

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

67–68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00

68–69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03

69–70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06

70–71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17

71–72 $8,385,336 $4,966,797 15,568,952 13,161,120 6,632,250 474,250 59.23% $1.26 2.35 $0.22

72–73 $11,301,495 $4,677,020 22,899,262 18,682,535 8,914,458 636,000 41.38% $1.27 2.57 $0.29

73–74 $13,813,272 $5,795,327 29,820,621 24,822,840 9,303,051 656,950 41.95% $1.48 3.21 $0.27

74–75 $19,092,749 $6,522,706 34,048,651 28,138,850 11,501,599 786,500 34.16% $1.66 2.96 $0.37

75–76 $24,343,506 $7,991,626 36,761,923 30,038,196 14,469,842 950,500 32.83% $1.68 2.54 $0.44

76–77 $26,909,678 $8,136,655 37,754,642 30,765,191 14,960,148 1,069,014 30.24% $1.80 2.52 $0.50

77–78 $28,547,345 $8,698,637 37,585,850 30,699,423 14,761,822 1,033,087 30.47% $1.93 2.55 $0.53

78–79 $30,083,532 $9,450,196 34,634,092 28,193,497 12,676,790 747,829 31.41% $2.37 2.73 $0.60

79–80 $34,404,838 $12,694,751 36,519,690 29,329,668 14,059,647 1,063,677 36.90% $2.45 2.60 $0.59

80–81 $39,297,227 $14,872,090 35,406,086 28,051,441 14,654,678 1,084,025 37.85% $2.68 2.42 $0.69

81–82 $41,721,812 $17,637,086 31,724,649 26,748,902 13,808,371 1,003,115 42.27% $3.02 2.30 $0.76

82–83 $43,610,179 $17,287,373 30,028,298 25,030,610 14,398,201 1,000,925 39.64% $3.03 2.09 $0.88

83–84 $45,793,517 $18,817,450 32,437,422 26,863,883 15,007,604 1,031,632 41.09% $3.05 2.16 $0.83

84–85 $47,680,653 $20,228,707 33,814,259 28,018,522 14,834,358 1,030,667 42.43% $3.21 2.28 $0.81

85–86 $50,803,400 $21,832,073 35,874,482 29,625,161 15,615,936 1,066,021 42.97% $3.25 2.30 $0.81

86–87 $53,411,320 $23,645,245 36,534,635 30,768,293 16,561,834 1,112,406 44.27% $3.22 2.21 $0.81

87–88 $58,850,081 $27,351,248 40,270,450 32,728,770 18,089,021 1,221,574 46.48% $3.25 2.23 $0.78

88–89 $60,927,567 $30,278,121 44,461,430 37,392,407 18,681,687 1,281,318 49.70% $3.26 2.38 $0.69 MTS OPERATIONS TOTAL 89–90 $71,952,957 $36,996,096 54,416,947 46,442,144 21,411,945 1,401,268 51.42% $3.36 2.54 $0.64

90–91 $83,222,680 $40,296,679 60,016,085 51,484,786 23,125,392 1,502,062 48.42% $3.60 2.60 $0.72

91–92 $92,041,015 $45,678,416 61,478,096 52,689,675 25,918,025 1,650,788 49.63% $3.55 2.37 $0.75

(FIXED ROUTE, DEMAND RESPONSIVE, ADA PARATRANSIT) 92–93 $94,278,947 $44,899,141 61,367,695 52,492,684 24,312,343 1,701,109 47.62% $3.88 2.52 $0.80

93–94 $92,820,905 $46,349,862 58,188,147 48,723,948 23,187,214 1,592,291 49.93% $4.00 2.51 $0.80

94–95 $94,313,835 $46,013,037 59,388,354 48,835,093 23,012,950 1,618,462 48.79% $4.10 2.58 $0.81

95–96 $94,073,818 $47,463,056 62,436,973 51,580,351 22,581,638 1,573,937 50.45% $4.17 2.76 $0.75

96–97 $101,233,007 $50,419,604 66,678,276 54,165,635 24,599,496 1,684,621 49.81% $4.12 2.71 $0.76

97–98 $111,747,884 $55,471,380 74,776,067 59,218,618 27,001,455 1,821,496 49.64% $4.14 2.77 $0.75

98–99 $119,519,941 $58,043,329 78,849,875 64,033,277 29,208,961 1,908,164 48.56% $4.09 2.70 $0.78

99–00 $128,549,181 $58,588,979 84,245,900 65,271,588 30,469,463 1,969,501 45.58% $4.22 2.76 $0.83

00–01 $145,328,856 $61,648,589 83,826,529 65,357,473 30,577,628 2,010,726 42.42% $4.75 2.74 $1.00

01–02 $155,996,266 $65,705,548 79,109,587 63,364,050 31,567,283 2,072,169 42.12% $4.94 2.51 $1.14

02–03 $163,522,454 $64,186,182 76,749,673 64,500,324 31,671,216 2,099,579 39.25% $5.16 2.42 $1.29

03–04 $180,650,145 $68,912,595 77,025,052 64,115,758 33,116,317 2,214,602 38.15% $5.46 2.33 $1.45

04–05 $188,477,085 $67,734,411 77,387,724 62,886,561 32,195,265 2,100,640 35.94% $5.85 2.40 $1.56 2018 Coordinated Plan C-24

05–06 $191,763,403 $71,201,883 82,598,269 N/A 32,085,216 2,390,883 37.13% $5.98 2.57 $1.46

06–07 $192,132,382 $71,067,699 84,831,210 N/A 31,055,868 2,386,085 36.99% $6.19 2.73 $1.43

07–08 $204,221,030 $78,941,478 90,890,549 N/A 32,383,368 2,436,625 38.65% $6.31 2.81 $1.38

08–09 $202,605,604 $88,872,086 92,072,455 N/A 31,723,771 2,356,490 43.86% $6.39 2.90 $1.24

09–10 $201,965,130 $87,499,387 82,760,642 79,021,474 24,404,472 2,197,473 43.32% $8.28 3.39 $1.38

10–11 $204,503,122 $87,723,786 84,770,027 82,375,291 23,637,970 2,198,141 42.90% $8.65 3.59 $1.38

11–12 $218,902,884 $90,764,866 88,492,177 84,910,331 28,012,464 2,218,495 41.46% $7.81 3.16 $1.45

12–13 $232,743,173 $93,493,241 85,286,752 81,877,261 28,696,707 2,319,813 40.17% $8.11 2.97 $1.63

13–14 $234,576,209 $96,662,135 95,016,220 82,976,791 30,423,527 2,407,977 41.21% $7.71 3.12 $1.45

14–15 $244,408,260 $99,114,021 96,660,850 84,356,547 32,118,758 2,488,607 40.55% $7.61 3.01 $1.50

15–16 $250,406,946 $98,599,058 92,146,694 87,434,276 33,324,247 2,570,180 39.38% $7.51 2.77 $1.65

16–17 $254,253,747 $93,279,454 88,160,939 84,089,516 33,493,915 2,575,823 36.69% $7.59 2.63 $1.83

2018 Coordinated Plan C-25

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev–Mile Total Passenger Rev–Mile Subsidy Per Boarding

96–97 $39,041,058 $10,199,736 12,137,100 9,069,430 9,503,114 533,207 26.13% $4.11 1.28 $2.38

97–98 $38,850,916 $11,295,254 12,462,292 9,318,670 9,617,408 540,235 29.07% $4.04 1.30 $2.21

98–99 $38,595,477 $11,695,063 12,549,769 8,973,315 9,376,100 532,766 30.30% $4.12 1.34 $2.14

99–00 $43,972,949 $11,551,393 12,569,333 9,414,198 9,301,184 536,997 26.27% $4.73 1.35 $2.58

00–01 $47,891,803 $11,881,913 12,277,417 9,200,588 9,295,168 536,027 24.81% $5.15 1.32 $2.93

01–02 $49,417,214 $12,828,498 11,898,482 8,837,794 9,054,085 546,685 25.96% $5.46 1.31 $3.08

02–03 $54,708,104 $13,164,929 11,715,515 10,024,265 9,645,195 556,635 24.06% $5.67 1.21 $3.55

03–04 $57,262,529 $14,314,727 11,983,900 11,983,900 9,248,240 571,643 25.00% $6.19 1.30 $3.58

04–05 $60,025,021 $15,164,798 11,739,344 11,305,530 9,290,562 563,750 25.26% $6.46 1.26 $3.82

05–06 $63,570,973 $15,901,987 11,909,764 11,473,563 9,300,260 589,483 25.01% $6.84 1.28 $4.00

06–07 $67,843,719 $16,527,926 11,915,207 11,488,467 9,552,563 597,144 24.36% $7.10 1.25 $4.31

NCTD TOTAL 07–08 $73,981,199 $17,779,598 12,338,033 11,911,221 $9,275,487 $582,436 24.03% $7.98 1.33 $4.56 ADA PARATRANSIT) 08–09 $80,769,223 $19,395,000 12,568,151 12,185,012 $8,872,982 $544,578 24.01% $9.10 1.42 $4.88

09–10 $74,293,672 $17,092,485 11,333,866 11,073,201 $8,191,335 $517,304 23.01% $9.07 1.38 $5.05 (FIXED ROUTE, DEMAND RESPONSIVE, ROUTE, DEMAND RESPONSIVE, (FIXED

10–11 $72,056,508 $17,034,369 11,450,347 11,206,226 $8,222,892 $495,661 23.64% $8.76 1.39 $4.81

11–12 $75,978,832 $18,169,586 12,081,329 11,876,716 7,071,063 484,758 23.91% $10.75 1.71 $4.79

12–13 $78,830,610 $18,911,068 12,133,052 11,851,604 7,623,930 542,303 23.99% $10.34 1.59 $4.94

13–14 $81,884,218 $19,274,564 12,528,480 4,403,641 7,817,031 550,713 23.54% $10.48 1.60 $5.00

14–15 $86,349,596 $19,438,166 12,640,292 12,465,097 8,568,368 617,995 22.51% $10.08 1.48 $5.29

15–16 $87,552,363 $18,147,103 12,005,664 4,458,545 8,500,650 617,384 20.73% $10.30 1.41 $5.78

16–17 $92,492,731 $16,386,260 10,958,725 4,226,795 8,483,667 635,436 17.72% $10.90 1.29 $6.94

2018 Coordinated Plan C-26

Note: Figures for North County no

ADA COMPLEMENTARY PARATRANSIT TOTAL Operator 2018 Coordinated Plan 16–17 16–17 15–16 $25.16 0.14 $4.02 14–15 531,520 5,038,368 281,610 13.14% 699,329 $24.01 $20,259,892 13–14 0.15 $2,661,314 $4.15 12–13 458,793 4,036,486 238,515 13.22% 605,238 $27.16 $16,746,496 11–12 0.11 $2,213,386 $3.66 10–11 436,157 4,121,149 148,671 14.78% 473,136 $26.57 $15,077,844 09–10 0.11 $2,228,162 $3.52 08–09 431,971 4,096,427 215,186 13.84% 467,888 $22.13 $14,430,691 07–08 0.11 $1,996,602 $3.01 06–07 395,909 3,785,021 201,521 16.82% 427,599 $20.71 $11,378,177 05–06 0.11 $1,913,544 $2.82 04–05 402,075 3,845,746 220,863 17.16% 433,261 $10,833,409 03–04 $1,858,962 02–03 $9,230,109 01–02 400,989 428,759 0.11 3,734,408 $1,370,560 $18.33 $2.47 229,352 00–01 14.85% 354,359 372,816 0.11 3,529,023 $6,945,395 99–00 $998,902 $15.95 $1.97 187,160 14.38% 98–99 319,995 332,605 0.13 2,605,789 $6,107,788 97–98 $880,779 $15.72 $2.34 170,657 14.42% 96–97 95–96 94–95 93–94 92–93 91–92 90–91 89–90 88–89 87–88 86–87 85–86 84–85 83–84 82–83 81–82 80–81 79–80 78–79 77–78 76–77 75–76 Fiscal Year $27,463,205 $3,269,254 822,678 664,651 6,665,097 378,608 11.90% $4.12 0.12 $29.41 $29.41 0.12 $4.12 11.90% 378,608 6,665,097 664,651 822,678 $3,269,254 $27,463,205 $29,607,180 $29,607,180 $24,866,890 $18,437,137 $16,531,622 $15,043,343 $13,335,914 $10,692,042 $10,644,828 $9,266,796 $9,266,796 $6,118,587 $4,340,279 $1,315,019 $2,327,591 $2,539,472 $3,269,676 $3,803,777 $3,542,932 $3,109,349 $2,799,607 $2,897,091 $2,512,188 $1,937,449 $1,734,537 $1,799,745 $1,195,919 $1,182,208 $1,139,880 $918,276 $918,276 $474,496 $567,000 $534,000 $537,000

t included prior to FY1997. Operating Cost $3,666,271 $3,666,271 $3,124,157 $2,561,632 $2,246,833 $2,125,373 $1,997,656 $1,604,080 $1,447,527 $1,156,566 $1,216,590 $1,239,624 $1,024,041 $923,167 $923,167 $649,825 $221,177 $472,463 $567,513 $576,705 $949,310 $975,285 $762,076 $450,302 $317,197 $302,747 $235,066 $142,372 $103,246 $55,581 $55,581 $28,493 $31,900 $31,200 $27,300 Farebox Revenue 411,836 411,836 443,740 403,967 351,673 288,127 108,875 246,764 289,950 360,432 495,170 479,868 418,775 399,311 423,945 388,591 325,424 289,741 276,254 184,927 182,527 197,633 160,294 137,508 145,000 142,000 124,000 838,547 838,547 778,705 656,197 476,380 487,869 461,541 Total Passengers 415,669 415,669 374,336 420,714 385,673 320,226 286,997 245,700 165,918 159,728 174,273 149,169 137,508 145,000 142,000 124,000 684,389 684,389 607,070 494,289 437,629 448,814 428,285 380,710 421,160 369,726 330,242 278,015 107,752 221,486 287,242 355,982 491,791 476,291 Revenue Passengers 1,696,887 1,696,887 1,654,433 1,573,623 1,392,989 1,164,256 1,040,507 6,843,732 6,843,732 6,179,289 4,465,715 4,103,255 4,382,658 3,990,697 3,799,666 4,019,699 3,676,405 2,915,358 2,076,416 1,098,566 1,189,148 1,480,988 1,992,084 1,943,388 985,661 985,661 773,590 638,469 672,999 507,673 404,432 563,000 628,000 610,000 565,182 565,182 Revenue Miles 101,335 101,335 389,307 389,307 353,228 255,106 228,073 241,219 215,400 204,824 243,342 224,609 174,485 128,712 118,500 116,553 98,802 98,802 93,844 83,966 75,237 66,724 68,717 46,949 50,605 54,578 44,244 41,086 41,086 65,448 77,858 92,666 Revenue

NA NA NA NA Hours 32.93% 32.93% 33.91% 33.66% 30.34% 23.24% 18.29% 16.82% 19.66% 12.04% 12.38% 12.38% 12.56% 13.89% 13.59% 14.13% 14.98% 15.00% 13.60% 12.48% 15.09% 14.97% 16.82% 20.30% 22.35% 17.64% 31.98% 34.99%

9.06% 9.06% 6.05% 6.00% 5.63% 5.84% 5.08% Farebox Recovery Ratio

Operating $1.83 $1.83 $1.69 $1.84 $1.80 $1.66 $1.76 $1.73 $1.55 $1.85 $1.69 $1.81 $1.17 $1.01 $0.85 $0.88 $4.33 $4.33 $4.02 $4.13 $4.03 $3.43 $3.34 $2.81 $2.65 $2.52 $2.10 $2.09 $2.33 $2.12 $2.14 $2.21 $1.91 $1.82 Cost Rev– Mile

Total 0.12 0.13 0.15 0.12 0.11 0.12 0.11 0.11 0.11 0.12 0.14 0.19 0.22 0.24 0.24 0.25 0.25 0.25 0.24 0.27 0.28 0.28 0.29 0.27 0.24 0.29 0.29 0.32 0.34 0.26 0.23 0.20

C-27 Passenger Rev–Mile

$30.94 $30.94 $27.92 $24.19 $29.99 $26.48 $24.57 $22.07 $20.73 $20.08 $14.77 $12.81 $10.05 Subsidy $7.52 $7.52 $6.80 $7.47 $5.22 $4.80 $4.98 $4.63 $4.53 $4.50 $4.57 $4.89 $5.42 $5.20 $5.70 $5.25 $5.38 $3.24 $3.69 $3.54 $4.11 Per Boarding

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

73–74 $79,973 $24,436 66,124 66,124 103,169 — 30.56% $0.78 0.64 $0.84 74–75 $371,728 $96,785 265,687 265,687 515,799 — 26.04% $0.72 0.52 $1.03 75–76 $432,349 $116,082 319,457 319,457 591,042 — 26.85% $0.73 0.54 $0.99 76–77 $426,110 $100,535 272,368 272,368 532,473 — 23.59% $0.80 0.51 $1.20 77–78 $549,568 $148,416 283,619 283,619 635,696 — 27.01% $0.86 0.45 $1.41 78–79 $538,303 $152,361 281,594 281,594 627,666 18,381 28.30% $0.86 0.45 $1.37 79–80 $747,980 $191,753 350,290 343,127 643,480 40,525 25.64% $1.16 0.54 $1.59 80–81 $950,194 $270,295 399,143 385,703 774,563 46,954 28.45% $1.23 0.52 $1.70 81–82 $906,925 $282,065 350,628 338,240 692,548 42,547 31.10% $1.31 0.51 $1.78 82–83 $945,423 $296,336 369,989 351,599 698,218 45,926 31.34% $1.35 0.53 $1.75 83–84 $904,382 $280,831 348,294 326,393 617,928 40,537 31.05% $1.46 0.56 $1.79 84–85 $963,986 $290,300 340,592 322,271 624,267 43,039 30.11% $1.54 0.55 $1.98 85–86 $1,116,006 $301,018 356,918 342,379 764,394 49,967 26.97% $1.46 0.47 $2.28 86–87 $1,211,894 $354,033 371,119 353,551 789,213 49,676 29.21% $1.54 0.47 $2.31 87–88 $1,272,417 $363,170 370,899 352,411 822,587 58,075 28.54% $1.55 0.45 $2.45 88–89 $1,356,083 $368,297 362,767 355,620 828,045 63,920 27.16% $1.64 0.44 $2.72 89–90 $1,369,019 $390,690 321,569 311,845 754,363 52,525 28.54% $1.81 0.43 $3.04 90–91 $1,597,741 $444,299 326,778 317,302 840,585 59,160 27.81% $1.90 0.39 $3.53 91–92 $1,542,237 $424,122 289,525 291,669 824,389 53,177 27.50% $1.87 0.35 $3.86 92–93 $1,293,725 $361,035 146,565 139,618 552,536 48,478 27.91% $2.34 0.27 $6.36 93–94 $1,271,206 $273,292 132,572 125,656 533,365 40,673 21.50% $2.38 0.25 $7.53 94–95 $1,820,905 $256,743 241,608 104,682 657,873 54,199 14.10% $2.77 0.37 $6.47 95–96 $1,741,450 $289,089 247,762 102,787 729,918 52,905 16.60% $2.39 0.34 $5.86 96–97 $2,074,959 $292,877 479,872 262,826 992,449 78,788 14.11% $2.09 0.48 $3.71

GENERAL PUBLIC 97–98 $2,254,028 $321,696 458,842 240,535 974,246 77,423 14.27% $2.31 0.47 $4.21 98–99 $2,264,355 $331,536 465,791 230,802 964,282 74,582 14.64% $2.35 0.48 $4.15 DEMAND RESPONSIVE TOTAL DEMAND RESPONSIVE 99–00 $2,177,709 $300,244 418,372 209,226 904,336 74,476 13.79% $2.41 0.46 $4.49 00–01 $2,492,955 $338,231 571,234 305,033 721,915 69,680 13.57% $3.45 0.79 $3.77 01–02 $3,111,279 $530,025 699,292 419,647 926,887 76,696 17.04% $3.36 0.75 $3.69 02–03 $3,505,899 $571,140 796,533 507,530 949,613 78,646 16.29% $3.69 0.84 $3.68 03–04 $7,859,501 $1,538,238 2,011,851 746,061 2,134,683 178,917 19.57% $3.68 0.94 $3.14 04–05 $4,441,551 $407,851 642,150 168,682 1,226,287 80,441 9.18% $3.62 0.52 $6.28 05–06 $3,137,610 $337,821 400,817 N/A 823,385 55,373 10.77% $3.81 0.49 $6.99 06–07 $2,801,407 $311,264 378,488 N/A 578,983 45,844 11.11% $4.84 0.65 $6.58 07–08 $2,870,285 $327,580 366,792 N/A 553,685 45,188 11.41% $5.18 0.66 $6.93 08–09 $1,516,031 $297,220 163,420 N/A 264,595 19,117 19.61% $5.73 0.62 $7.46 09–10 $937,177 $244,191 103,667 102,739 180,700 9,586 26.06% $5.19 0.57 $6.68 10–11 $980,446 $229,446 143,004 141,530 184,008 9,567 23.40% $5.33 0.78 $5.25 11–12 $324,087 $46,826 4,578 3,506 55,137 2,373 14.45% $5.88 0.08 $60.56 12–13 $510,197 $76,342 18,690 18,690 80,636 4,282 14.96% $6.33 0.23 $23.21 13–14 $617,128 $75,698 24,557 24,557 100,160 7,652 12.30% $6.16 0.25 $22.05 14–15 $604,632 $74,744 25,705 25,705 118,105 8,650 12.40% $5.12 0.22 $20.61 15–16 $635,670 $66,114 24,890 24,890 119,923 8,476 10.40% $5.30 0.21 $22.88 16–17 $739,753 $56,329 20,704 20,704 108,648 7,632 7.61% $6.81 0.19 $33.01

Notes: Figures for North County not included prior to FY 1997.

2018 Coordinated Plan C-28

SAN DIEGO TRANSIT CORPORATION FY 67–05

2018 Coordinated Plan (MTS BUS FY 05–08) Operator 70–71 70–71 69–70 68–69 67–68 95–96 95–96 94–95 93–94 92–93 91–92 90–91 89–90 88–89 87–88 86–87 85–86 84–85 83–84 82–83 81–82 80–81 79–80 78–79 77–78 76–77 75–76 74–75 73–74 72–73 71–72 Fiscal Year $37,190,262 $37,190,262 $37,038,091 $34,470,383 $33,218,582 $32,556,104 $32,429,860 $33,913,545 $30,335,825 $28,262,505 $27,030,538 $25,632,894 $23,173,785 $18,552,121 $13,600,652 $11,199,107 $52,844,641 $52,844,641 $54,458,716 $54,735,950 $55,965,573 $55,412,234 $51,008,649 $45,496,406 $41,181,434 $40,307,840 $8,299,628 $8,299,628 $8,005,800 $5,898,675 $5,852,529 $4,930,985

Operating Cost $14,538,504 $14,538,504 $13,965,802 $13,417,760 $12,813,029 $12,429,875 $13,645,922 $13,991,103 $12,190,300 $24,665,544 $24,665,544 $24,890,870 $25,296,731 $24,441,827 $24,031,292 $20,352,242 $19,168,856 $17,527,970 $16,183,029 $9,157,016 $9,157,016 $8,443,753 $7,941,986 $7,793,339 $6,370,606 $5,728,459 $4,642,071 $4,937,983 $5,301,324 $4,706,687 $5,283,796 $4,834,937 Farebox Revenue 32,991,673 32,991,673 32,290,301 32,626,464 33,911,607 34,021,076 32,813,590 30,833,877 27,908,880 25,898,552 24,834,207 24,943,358 24,141,287 23,538,734 22,699,831 25,412,056 33,141,011 34,619,632 33,581,655 36,666,768 36,942,743 35,964,036 33,475,895 29,511,549 22,689,656 15,382,606 16,295,592 18,913,000 21,566,000 19,610,000

Total Passengers 30,067,931 30,067,931 29,316,157 27,629,963 24,567,011 18,519,042 13,015,770 13,601,050 15,515,751 17,781,911 15,997,968 27,899,925 27,899,925 27,217,166 27,559,463 28,290,897 28,152,608 27,098,104 25,011,134 22,817,198 20,121,180 20,750,689 20,228,754 19,649,835 19,188,394 18,525,895 21,118,678 26,306,208 27,913,111 27,282,980 29,920,024

Revenue Passengers 13,402,375 13,402,375 12,990,000 10,720,000 10,699,631 10,699,631 11,116,676 11,514,167 12,275,744 13,088,481 11,417,566 10,946,559 10,862,764 10,782,693 10,074,338 11,568,481 11,550,395 11,085,172 13,082,989 8,910,100 8,910,100 8,640,000 6,390,000 6,840,000 6,290,000 6,980,000 6,130,000 9,710,703 9,710,703 9,497,756 9,612,275 9,566,069 9,678,495

Revenue Miles 1,043,471 1,043,471 1,063,160 1,063,160 1,003,820 1,003,191 935,000 935,000 771,000 640,000 620,000 460,000 490,000 450,000 500,000 440,000 889,979 889,979 973,416 964,012 932,923 894,437 867,026 840,843 788,755 766,939 756,760 758,159 748,929 775,042 885,135 892,888 700,429 Revenue Hours 30.98% 30.98% 33.63% 34.34% 42.12% 41.45% 59.50% 66.22% 79.79% 90.28% 98.05% 46.68% 46.68% 45.71% 46.22% 43.67% 43.37% 39.90% 42.13% 42.56% 40.15% 39.09% 37.71% 38.93% 38.57% 38.18% 42.08% 41.26% 40.18% 32.40% 31.24% Farebox Recovery Ratio $1.91 $1.91 $1.78 $1.73 $1.53 $1.30 $1.30 $1.17 $0.94 $0.84 $0.80 $4.94 $4.94 $4.90 $4.75 $4.56 $4.23 $4.47 $4.16 $3.79 $3.74 $3.69 $3.81 $3.63 $3.46 $3.40 $3.35 $2.93 $2.63 $2.55 $2.07 Operating Cost Rev–Mile

C-29 Total Passenger 3.08 2.90 2.83 2.76 2.60 2.87 2.82 2.57 2.40 2.47 2.57 2.54 2.45 2.37 2.63 2.86 3.00 3.03 2.80 2.76 2.77 3.12 3.31 2.63 2.41 2.38 3.01 3.09 3.20 Rev–Mile

$0.85 $0.85 $0.92 $0.90 $0.93 $0.92 $0.93 $0.85 $0.85 $0.93 $0.91 $0.92 $0.87 $0.87 $0.89 $0.74 $0.60 $0.52 $0.57 $0.51 $0.48 $0.43 $0.36 $0.27 $0.29 $0.22 $0.17 $0.06 $0.03 $0.00 Subsidy Per Boarding 96–97 $53,729,910 $23,716,433 32,288,816 25,967,672 10,105,048 877,196 44.14% $5.32 3.20 $0.93

97–98 $55,471,259 $24,355,780 33,511,770 26,380,190 10,297,247 909,839 43.91% $5.39 3.25 $0.93

98–99 $57,972,520 $24,485,192 34,469,298 28,252,834 10,869,345 935,273 42.24% $5.33 3.17 $0.97

99–00 $60,925,000 $24,100,000 34,884,263 26,569,249 11,146,854 961,674 39.56% $5.47 3.13 $1.06

00–01 $67,257,730 $24,572,000 33,677,068 26,267,395 11,130,210 963,217 36.53% $6.04 3.03 $1.27

01–02 $71,944,000 $25,914,000 31,923,576 25,349,612 11,285,546 958,032 36.02% $6.37 2.83 $1.44

02–03 $71,209,003 $23,758,460 28,966,424 23,028,411 10,867,305 913,322 33.36% $6.55 2.67 $1.64

03–04 $75,526,059 $22,500,657 25,545,374 20,385,481 10,348,010 851,415 29.79% $7.30 2.47 $2.08

04–05 $78,216,331 $21,383,099 24,425,117 20,057,566 10,087,350 829,743 27.34% $7.75 2.42 $2.33

05–06 $125,906,217 $41,457,861 48,134,101 38,928,793 20,245,177 1,728,020 32.93% $6.22 2.38 $1.75

06–07 $124,679,338 $41,862,215 49,070,997 39,515,214 19,776,866 1,756,170 33.58% $6.30 2.48 $1.69

07–08 $135,300,449 $45,956,569 52,386,315 50,706,986 21,001,543 1,805,932 33.97% $6.44 2.49 $1.71

08–09 $131,413,658 $53,488,306 54,616,583 53,266,055 20,304,394 1,744,790 40.70% $6.47 2.69 $1.43

09–10 $130,190,727 $52,526,774 51,834,008 50,520,860 18,036,878 1,662,899 40.35% $7.22 2.87 $1.50

10–11 $131,757,955 $51,067,181 52,655,500 51,434,853 17,297,604 1,600,218 38.76% $7.62 3.04 $1.53

11–12 $142,182,218 $53,857,526 55,362,710 54,180,306 17,457,951 1,614,349 37.88% $8.14 3.17 $1.60

12–13 $151,887,552 $55,932,101 55,076,228 53,996,250 17,911,071 1,659,373 36.82% $8.48 3.07 $1.74

13–14 $147,513,329 $54,380,739 54,776,421 45,827,231 18,269,427 1,690,004 36.86% $8.07 3.00 $1.70

14–15 $153,841,356 $55,536,295 55,984,529 46,734,108 19,372,508 1,742,298 36.82% $8.48 3.07 $1.74

15–16 $157,047,673 $54,992,617 51,945,396 50,985,943 20,017,474 1,814,426 35.02% $7.85 2.60 $1.96

16–17 $157,411,683 $51,432,876 49,917,091 48,849,717 19,920,844 1,816,419 32.67% $7.90 2.51 $2.12

Note: Beginning in FY 05–06, data includes Contract Services, East County Suburban, Express Bus, and Poway Suburban. Beginning in FY07–08, data includes Chula Vista Transit and National City Transit. Beginning in FY11–12, data includes Rural.

2018 Coordinated Plan C-30 Note: Figure for San Diego Trolley, Inc. is

SAN DIEGO TROLLEY Operator INCORPORATED 2018 Coordinated Plan 16–17 $76,779,808 $38,968,409 37,607,474 34,757,583 8,724,092 8,724,092 34,757,583 37,607,474 $38,968,409 489,519 $76,779,808 16–17 15–16 8,596,143 37,200,214 40,082,461 $41,140,175 509,243 $73,101,951 14–15 13–14 7,495,760 27,531,761 29,699,366 $35,553,838 471,679 $66,350,716 12–13 11–12 3,167,484 30,479,012 31,612,877 $34,672,428 416,527 $58,877,300 10–11 09–10 7,932,153 33,309,312 36,928,284 $33,453,632 409,515 $58,485,590 08–09 07–08 7,932,153 29,394,096 35,114,185 $27,401,733 438,168 $55,951,561 06–07 05–06 7,060,503 24,579,512 29,333,350 $25,855,241 137,932 $47,661,707 04–05 03–04 02–03 01–02 00–01 99–00 98–99 97–98 96–97 95–96 94–95 93–94 92–93 91–92 90–91 89–90 88–89 87–88 86–87 85–86 84–85 83–84 82–83 81–82 Fiscal Year $74,316,002 $74,316,002 $71,592,168 $63,309,242 $59,693,575 $56,133,210 $55,014,600 $41,830,450 $38,985,869 $37,358,997 $37,282,268 $32,154,689 $29,340,950 $26,480,208 $23,150,851 $20,842,211 $19,927,498 $19,396,557 $19,878,005 $18,843,438 $16,833,128 $13,320,475 $9,003,936 $9,003,936 $8,280,085 $7,379,527 $6,116,199 $5,516,600 $4,950,481 $4,101,325 $3,453,804 in car miles and train hours Operating Cost $33,004,891 $33,004,891 $31,120,170 $27,933,766 $24,196,943 $22,071,207 $22,157,906 $22,244,487 $20,940,891 $20,132,617 $18,589,024 $15,641,407 $14,119,409 $12,896,511 $12,839,279 $12,999,123 $13,972,888 $13,453,473 $12,411,220 $41,113,382 $41,113,382 $40,187,908 $35,216,408 $8,480,826 $8,480,826 $7,362,028 $6,336,741 $5,560,148 $4,753,300 $3,976,264 $3,037,204 $2,787,175

Farebox Revenue (except FY 2005 to 2006 which begins the reporting of 16,770,356 16,770,356 15,624,411 14,887,952 16,961,838 17,162,550 18,029,989 16,005,726 10,716,454 39,578,290 39,578,290 39,694,632 32,654,613 30,468,981 37,858,533 33,829,833 26,538,239 25,174,788 25,432,952 28,885,554 28,743,326 24,567,479 22,969,209 18,286,616 9,280,616 9,280,616 7,776,166 6,995,674 5,973,965 5,401,091 4,177,010 3,893,073

Total Passengers 13,387,730 13,387,730 12,292,790 12,450,989 15,772,460 16,430,786 17,092,017 15,370,145 35,983,352 35,983,352 36,772,202 30,401,616 28,080,868 33,981,819 27,646,268 24,543,606 23,256,229 20,676,990 22,697,993 22,972,488 20,477,711 18,751,507 14,955,548 9,849,208 9,849,208 8,506,381 6,805,374 6,294,555 5,392,345 4,801,126 4,044,989 3,659,185

Revenue Passengers 4,215,284 4,215,284 4,098,876 4,175,656 4,410,636 4,507,494 4,454,978 4,014,744 2,237,206 2,129,521 2,044,831 1,795,735 1,600,228 1,612,697 1,266,319 1,004,861 8,669,350 8,669,350 8,516,212 7,544,239 3,188,216 7,932,153 8,317,250 6,983,370 6,921,657 7,046,660 7,070,019 7,090,499 6,990,998 6,186,987 5,059,054

Revenue Miles car hours). 100,761 100,761 493,586 493,586 511,648 427,603 444,256 439,377 468,830 137,383 137,298 138,821 126,740 124,861 126,960 108,685 97,650 97,650 99,315 99,769 99,648 91,028 82,033 57,404 53,631 53,495 41,371 34,438 34,038 30,376 27,776 95,308 95,308

Revenue Hours 67.74% 67.74% 64.72% 66.19% 65.39% 74.15% 79.92% 93.17% 94.19% 88.91% 85.87% 90.91% 86.16% 80.32% 74.05% 80.70% 50.75% 50.75% 55.32% 56.28% 56.13% 53.58% 55.63% 58.89% 55.29% 57.20% 55.44% 48.97% 50.78% 54.25% 57.85% 56.61% 59.31% 59.67% 65.13% 68.62% 70.20% 67.56% Farebox Recovery Ratio $18.59 $18.59 $18.72 $4.94 $4.94 $4.86 $4.65 $4.51 $4.18 $3.78 $3.32 $4.02 $3.89 $3.61 $3.41 $3.45 $3.07 $3.24 $3.44 $8.80 $8.80 $8.57 $8.50 $8.41 $8.85 $8.39 $7.37 $7.08 $7.05 $6.61 $6.75 $5.99 $5.63 $5.30 $5.27 $4.53 $4.20 $4.28 $4.58 Operating Cost Rev–Mile C-31

4.31 4.57 4.66 4.66 3.96 4.33 9.98 9.56 4.66 4.77 4.43 4.07 4.15 3.80 3.64 3.61 4.09 4.05 3.51 3.71 3.61 3.98 3.81 3.57 3.85 3.81 4.05 3.99 4.79 4.36 3.80 3.90 3.73 3.35 3.30 3.87 Total Passenger Rev–Mile $0.85 $0.85 $0.81 $0.80 $0.79 $1.04 $0.86 $0.77 $0.88 $0.68 $0.66 $0.81 $0.80 $0.74 $0.66 $0.67 $0.60 $0.52 $0.39 $0.37 $0.34 $0.41 $0.40 $0.45 $0.44 $0.41 $0.28 $0.19 $0.06 $0.05 $0.10 $0.13 $0.08 $0.13 $0.18 $0.25 $0.17 Subsidy Per Boarding

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev–Mile Total Passenger Rev–Mile Subsidy Per Boarding

96–97 $28,093,133 $7,785,795 11,043,967 8,915,190 8,501,735 478,939 27.71% $3.30 1.30 $1.84

97–98 $28,265,848 $8,452,623 11,246,332 9,162,314 8,510,252 481,210 29.90% $3.32 1.32 $1.76

98–99 $28,761,060 $8,448,589 11,123,629 8,813,141 8,189,269 471,730 29.38% $3.51 1.36 $1.83

99–00 $30,828,650 $8,434,395 11,197,183 9,256,262 8,159,269 477,197 27.36% $3.78 1.37 $2.00

00–01 $35,153,704 $8,256,259 10,905,917 9,056,074 8,194,433 477,548 23.49% $4.29 1.33 $2.47

01–02 $36,754,780 $8,455,657 10,456,545 8,694,417 7,921,430 486,318 23.01% $4.64 1.32 $2.71

02–03 $40,896,704 $8,228,640 10,177,834 8,506,750 7,391,751 488,659 20.12% $5.53 1.38 $3.21

03–04 $39,660,424 $8,753,422 10,330,762 10,330,762 6,954,651 493,838 22.07% $5.70 1.49 $2.99

04–05 $40,956,942 $9,037,231 10,104,823 9,671,619 6,826,695 488,533 22.07% $6.00 1.48 $3.16

05–06 $43,466,653 $9,374,184 10,162,000 9,725,032 6,915,721 495,834 21.44% $6.28 1.47 $3.35

06–07 $45,262,279 $9,654,799 10,160,477 9,733,737 7,062,209 497,389 21.27% $6.41 1.44 $3.50

NCTD BREEZE 07–08 $47,241,886 $9,278,344 9,744,558 9,317,746 6,650,337 475,848 21.27% $7.10 1.47 $3.90

08–09 $41,045,798 $8,518,025 8,747,458 8,364,319 5,745,711 425,029 21.27% $7.14 1.52 $3.72

09–10 $41,987,277 $8,351,830 7,825,176 7,564,511 5,339,331 396,072 19.81% $7.86 1.47 $4.30

10–11 $39,370,689 $7,896,229 7,722,646 7,478,525 5,244,849 381,842 19.99% $7.51 1.47 $4.08

11–12 $40,912,136 $7,993,869 7,904,516 7,700,975 5,198,156 390,144 19.51% $7.87 1.52 $4.16

12–13 $40,895,911 $8,777,553 8,339,239 8,057,791 5,672,303 445,718 21.38% $7.21 1.47 $3.85

13–14 $41,897,048 $8,240,099 8,124,839 – 5,521,843 437,239 19.70% $7.59 1.47 $4.14

14–15 $42,453,876 $8,273,998 8,018,531 7,843,336 5,626,355 462,662 19.50% $7.55 1.43 $4.26

15–16 $45,455,871 $7,451,679 7,547,119 – 5,560,572 461,971 16.39% $8.17 1.36 $5.04

16–17 $48,572,548 $6,396,151 6,731,930 – 5,589,959 478,130 13.17% $8.69 1.20 $6.27

2018 Coordinated Plan C-32

Revenue Hours in train hours but for FY 2005, Revenue Hours in car hours. Note: For FY 1997 to 2002, Revenue Miles are measured in train m

NCTD COASTER Operator 2018 Coordinated Plan 16–17 16–17 $7.12 15–16 6.05 $70.59 39.0% 14–15 7,012 276,690 1,673,816 1,673,816 $7,627,368 $19,549,341 $6.56 13–14 5.84 $63.31 39.5% 12–13 6,932 278,044 1,624,211 1,624,211 $6,955,444 $17,602,810 11–12 10–11 6,500 259,000 1,271,620 1,271,620 $6,159,647 $15,387,944 09–10 08–09 6,200 256,000 1,686,015 1,686,015 $6,997,396 $17,821,531 07–08 06–07 6,200 260,000 1,554,450 1,554,450 $6,086,694 $16,148,437 05–06 04–05 6,194 261,000 1,428,819 1,428,819 $5,239,389 $13,985,454 5,607 03–04 236,604 02–03 — 1,281,124 $4,148,329 $10,152,892 4,825 01–02 207,908 00–01 — 5,125 1,187,749 $2,890,853 $10,936,233 215,518 99–00 98–99 — 1,031,268 $2,612,672 $8,580,048 97–98 96–97 Fiscal Year $16,745,495 $6,877,550 1,556,056 1,556,056 273,645 6,913 41.1% $61.19 5.69 $6.34 $6.34 5.69 $61.19 41.1% 6,913 273,645 1,556,056 $6,877,550 $16,745,495 $18,114,430 $18,114,430 $19,741,340 $18,766,985 $15,850,637 $16,439,884 $17,783,627 $15,474,873 $10,826,109 $10,331,888 $7,711,957 $7,711,957 $9,106,568

Operating Cost $7,400,568 $7,400,568 $7,222,779 $6,257,839 $6,975,640 $6,368,047 $5,774,132 $4,748,984 $3,415,325 $3,022,646 $2,195,956 $6,452,948 $6,452,948 Farebox Revenue iles. For FY 2004 to Current Reported Year, Revenue Miles are m 1,454,865 1,454,865 1,641,525 1,629,196 1,390,142 1,501,619 1,560,729 1,432,468 1,345,333 1,206,839 1,240,225 909,974 909,974 Total Passengers 1,432,468 1,432,468 1,345,333 1,454,865 1,454,865 1,641,525 1,629,196 1,390,142 1,501,619 1,560,729

— — — Revenue Passengers 1,271,798 1,271,798 257,000 257,000 207,527 208,854 210,421 271,414 271,414 276,815 277,179 263,192 257,000 254,000 Revenue Miles 6,103 6,103 6,057 4,902 4,952 4,986 6,861 6,861 6,995 6,969 6,565 6,400 6,100 Revenue Hours 43.87% 43.87% 40.86% 33.06% 26.43% 39.19% 30.45% 24.11% easured in car miles. For FY 1996 to 2005, 37.6% 37.6% 37.3% 37.5% 35.6% 35.6% 37.5% 38.4% 39.4% 40.0% 42.4% 39.3% 35.8% Farebox Recovery Ratio $62.11 $62.11 $60.21 $53.58 $42.91 $49.79 $52.60 $36.93 $39.81 $43.28 $66.74 $66.74 $71.32 $67.71 $60.22 $59.41 $63.97 $69.62 $70.01 Operating Cost $8.51 $8.51 Rev–Mile

C-33 Total Passenger 5.36 5.93 5.88 5.28 4.91 5.84 6.59 6.14 5.98 5.57 5.47 1.06 5.41 5.82 5.71 5.94 4.79 4.32 Rev–Mile

$8.02 $8.02 $7.52 $7.09 $6.90 $7.26 $6.30 $6.42 $7.31 $6.47 $6.77 $6.12 $4.52 $4.69 $5.73 $6.77 $3.78 $5.79 $7.59 Subsidy Per Boarding

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev–Mile Total Passenger Rev–Mile Subsidy Per Boarding

07–08 $7,219,771 $668,047 718,481 718,481 140,347 6,217 9.3% $51.44 5.12 $9.12

08–09 $15,049,550 $2,272,203 2,195,373 2,195,373 482,000 21,800 15.1% $31.22 4.55 $5.82

09–10 $12,779,915 $2,076,377 2,117,920 2,117,920 482,000 21,900 16.2% $26.51 4.39 $5.05

10–11 $13,036,488 $2,388,199 2,219,825 2,219,825 498,717 22,648 18.3% $26.14 4.45 $4.80

11–12 $13,804,726 $2,650,993 2,417,640 2,417,640 513,514 23,337 19.2% $26.88 4.71 $4.61

12–13 $14,725,284 $2,280,064 2,000,888 2,000,888 417,973 18,989 15.5% $35.23 4.79 $6.22

NCTD SPRINTER 13–14 $15,031,520 $2,763,574 2,551,106 2,551,106 517,858 23,525 18.4% $29.03 4.93 $4.81

14–15 $16,147,811 $3,002,250 2,769,686 2,769,686 517,911 23,526 18.6% $31.18 5.35 $4.75

15–16 $16,295,393 $2,975,566 2,677,929 2,677,929 518,836 23,585 18.3% $31.41 5.16 $4.97

16–17 $15,521,078 $2,692,729 2,549,053 2,549,053 518,894 23,390 17.3% $29.91 4.91 $5.03

Note: Sprinter service was shut down from March 9 to May 17, 2013.

2018 Coordinated Plan C-34

Note: No fare is collected on the ferry. M ferry. on the fare iscollected Note: No

CORONADO Operator FERRY 2018 Coordinated Plan 16–17 16–17 15–16 $173,708 14–15 13–14 12–13 11–12 10–11 09–10 08–09 07–08 06–07 05–06 04–05 03–04 02–03 01–02 00–01 99–00 Fiscal Year $206,828 $206,828 $189,914 $128,262 $147,584 $147,584 $139,116 $131,124 $127,308 $123,600 $120,000 $120,000 $120,000 $199,834 $199,834 $147,584 $143,285 $135,060 / N/A N/A N/A Operating Cost iles and hours are counted as arecounted hours iles and

N/A N/A N/A N/A N/A N/A 74,386 N/A N/A 72,238 N/A N/A N/A N/A N/A N/A N/A N/A / / / / / / N/A N/A N/A N/A N/A N/A N/A Farebox Revenue N/A N/A N/A N/A N/A N/A N/A 77,536 77,536 88,750 88,862 83,680 73,590 48,420 45,810 Total Passengers

revenue miles/hours for Quar for miles/hours revenue / 7,500 N/A 7,470 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 7,500 N/A N/A N/A N/A N/A N/A Revenue Passengers N/A N/A N/A N/A 7,440 7,440 7,560 7,500 7,500 7,470 7,440 6,985 7,500 7,500 7,500 Revenue Miles

terly Operations Report purposes. purposes. OperationsReport terly N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 1,992 1,992 1,992 1,984 1,778 Revenue Hours N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Farebox Recovery Ratio N/A N/A N/A N/A N/A N/A $19.10 $19.10 $18.70 $18.08 $17.34 $16.97 $16.48 $16.06 $16.13 $17.18 $19.68 $19.68 $19.68 $19.68 Operating Cost Rev– Mile N/A N/A N/A N/A N/A N/A N/A N/A

10.42 10.42 11.74 11.85 11.16 Total Passenger 9.92 9.67 9.85 6.51 6.56 C-35 Rev–Mile N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Subsidy Per Boarding SANDAG AREA GENERAL PUBLIC DEMAND RESPONSE SERVICES Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

96–97 $493,052 $59,104 108,416 84,144 185,055 13,969 11.99% $2.66 0.59 $4.00

97–98 $510,159 $53,939 103,245 77,403 180,162 13,944 10.57% $2.83 0.57 $4.42

98–99 $525,309 $53,428 101,071 77,228 184,666 13,945 10.17% $2.84 0.55 $4.67

99–00 $531,590 $49,007 100,034 74,894 161,319 13,949 9.22% $3.30 0.62 $4.82

00–01 $605,633 $43,596 84,306 65,065 158,714 13,849 7.20% $3.82 0.53 $6.67

01–02 $566,085 $55,808 77,535 60,737 152,792 13,645 9.86% $3.70 0.51 $6.58

02–03 $847,387 $30,307 109,178 89,241 216,274 19,081 3.58% $3.92 0.50 $7.48

03–04 $1,125,209 $89,060 140,122 140,122 288,290 24,848 7.91% $3.90 0.49 $7.39

04–05 $932,009 $76,636 115,747 115,747 239,716 21,497 8.22% $3.89 0.48 $7.39

05–06 $925,238 $85,109 105,739 105,739 226,838 20,316 9.20% $4.08 0.47 $7.95

06–07 $1,011,950 $84,089 95,239 95,239 230,053 20,948 8.31% $4.40 0.41 $9.74

NCTD FAST 07–08 $998,297 $80,331 87,818 87,818 224,674 20,724 8.05% $4.44 0.39 $10.45

08–09 $102,365 $7,929 8,205 8,205 21,921 2,012 7.75% $4.67 0.37 $11.51

09–10 $0 $0 0 0 0 0

10–11 $0 $0 0 0 0 0

11–12 $324,087 $46,826 4,578 3,506 55,137 2,373 14.4% $5.88 0.08 $60.56

12–13 $510,197 $76,342 18,690 18,690 80,636 4,282 15.0% $6.33 0.23 $23.21

13–14 $617,128 $75,698 24,557 24,557 100,160 7,652 12.3% $6.16 0.25 $22.05

14–15 $604,632 $74,744 25,705 25,705 118,105 8,650 12.4% $5.12 0.22 $20.61

15–16 $635,670 $66,114 24,890 24,890 119,923 8,476 10.4% $5.30 0.21 $22.88

16–17 $739,753 $56,329 20,704 20,704 108,648 7,632 7.6% $6.81 0.19 $33.01

Note: NCTD FAST service discontinued in first quarter of FY 2008 to 2009 (8/10/2008). NCTD FLEX service started in FY 2012.

2018 Coordinated Plan C-36

SANDAG AREA ADA COMPLEMENTARY PARATRANSIT SERVICES

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

95–96 $1,256,685 $146,785 56,443 55,416 555,325 33,684 11.68% $2.26 0.10 $19.66

96–97 $1,655,357 $336,413 106,479 103,618 953,257 59,061 20.32% $1.74 0.11 $12.39

97–98 $2,279,790 $417,247 130,483 125,007 1,126,692 80,841 18.30% $2.02 0.12 $14.27

98–99 $2,274,675 $472,690 139,034 129,463 1,283,892 75,889 20.78% $1.77 0.11 $12.96

99–00 $2,629,497 $510,342 149,175 137,011 1,613,818 82,279 19.41% $1.63 0.09 $14.21

00–01 $4,415,169 $703,907 192,847 172,443 1,957,277 118,084 15.94% $2.26 0.10 $19.24

01–02 $4,448,575 $816,510 218,094 203,255 2,017,476 123,868 18.35% $2.21 0.11 $16.65

02–03 $5,597,299 $867,193 220,840 212,006 2,177,621 128,264 15.49% $2.57 0.10 $21.42

03–04 $5,389,153 $1,025,386 207,708 190,382 1,929,552 106,519 19.03% $2.79 0.11 $21.01

04–05 $4,963,453 $884,325 186,253 169,648 1,811,809 95,185 17.82% $2.74 0.10 $21.90

05–06 $8,630,214 $1,557,544 339,257 307,567 2,926,242 158,976 18.05% $2.95 0.12 $20.85

06–07 $9,712,026 $1,576,577 362,779 329,523 2,997,919 166,851 16.23% $3.24 0.12 $22.43 MTS ACCESS 07–08 $10,915,383 $1,617,490 366,727 330,810 3,120,661 166,852 14.82% $3.50 0.12 $25.35

08–09 $11,292,690 $1,640,857 372,373 333,318 3,244,550 185,080 14.53% $3.48 0.11 $25.92

09–10 $11,143,651 $1,723,531 353,986 317,007 2,998,678 80,732 15.47% $3.72 0.12 $26.61

10–11 $12,887,421 $1,754,731 358,646 319,895 2,988,874 171,829 13.62% $4.31 0.12 $31.04

11–12 $13,411,424 $1,690,932 474,854 328,409 3,010,274 176,543 12.61% $4.46 0.16 $24.68

12–13 $14,504,905 $2,007,302 511,158 349,250 3,289,876 188,761 13.84% $4.41 0.16 $24.45

13–14 $15,470,712 $2,093,488 545,167 377,358 3,637,888 206,325 13.53% $4.25 0.15 $24.54

14–15 $17,464,953 $2,437,551 593,860 422,225 4,150,107 237,066 13.96% $4.21 0.14 $25.30

15–16 $19,043,271 $2,493,060 623,008 464,981 4,637,423 262,168 13.09% $4.11 0.13 $26.57

16–17 $20,062,257 $2,878,169 636,374 482,216 4,848,980 269,885 14.35% $4.14 0.13 $26.01

Note: Starting in FY 2005–2008, data includes MTS ADA Paratransit–Suburban Data. Beginning in FY 2011–2012, data includes Sorrento Valley COASTER Connection (SVCC).

2018 Coordinated Plan C-37

Operator Fiscal Year Operating Cost Farebox Revenue Total Passengers Revenue Passengers Revenue Miles Revenue Hours Farebox Recovery Ratio Operating Cost Rev– Mile Total Passenger Rev–Mile Subsidy Per Boarding

96–97 $1,348,305 $158,881 74,743 70,096 605,903 35,313 11.78% $2.23 0.12 $15.91

97–98 $1,494,861 $176,020 81,447 78,953 711,476 39,956 11.78% $2.10 0.11 $16.19

98–99 $1,597,151 $170,400 84,844 82,946 793,311 42,139 10.67% $2.01 0.11 $16.82

99–00 $1,676,476 $177,138 84,367 83,042 772,688 41,026 10.57% $2.17 0.11 $17.77

00–01 $1,800,578 $166,733 80,355 79,449 734,494 39,728 9.26% $2.45 0.11 $20.33

01–02 $1,943,457 $168,704 83,278 82,640 743,259 41,115 8.68% $2.61 0.11 $21.31

02–03 $2,137,903 $156,998 83,170 82,941 765,372 42,838 7.34% $2.79 0.11 $23.82

03–04 $2,491,442 $232,856 84,197 84,197 867,980 46,763 9.35% $2.87 0.10 $26.83

04–05 $2,661,197 $276,799 86,306 85,696 994,526 47,617 10.40% $2.68 0.09 $27.63

05–06 $2,746,052 $356,000 88,342 88,342 858,779 42,545 13.0% $3.20 0.10 $27.05

06–07 $3,622,088 $421,079 98,762 98,762 992,778 48,549 11.6% $3.65 0.10 $32.41

NCTD LIFT NCTD 07–08 $3,513,508 $379,112 101,161 101,161 975,766 48,334 10.8% $3.60 0.10 $30.98

08–09 $3,748,853 $484,516 115,496 115,496 1,138,108 56,139 12.9% $3.30 0.10 $28.26

09–10 $3,932,079 $504,631 119,150 119,150 1,122,471 58,000 12.8% $3.50 0.11 $28.77

10–11 $3,642,401 $492,102 117,734 117,734 1,114,381 56,244 13.5% $3.27 0.11 $26.76

11–12 $3,335,072 $522,454 130,384 130,384 1,026,212 61,972 15.7% $3.25 0.13 $21.57

12–13 $3,932,232 $554,330 145,039 145,039 1,175,839 66,345 14.1% $3.34 0.12 $23.29

13–14 $4,789,180 $567,826 154,162 154,162 1,400,480 75,285 11.9% $3.42 0.11 $27.38

14–15 $7,401,937 $686,606 184,845 184,845 2,029,182 116,162 9.3% $3.65 0.09 $36.33

15–16 $8,419,934 $776,194 199,670 199,670 2,027,674 116,439 9.2% $4.15 0.10 $38.28

16–17 $9,544,923 $788,103 202,173 202,173 1,994,752 119,422 8.3% $4.79 0.10 $43.31

2018 Coordinated Plan C-38

Appendix D Social Service Transportation Inventory SOCIAL SERVICES TRANSPORTATION INVENTORY

Agency Name Program Name Geographical Area Eligibility Target Population Accessible

24-7 Taxicab provides pick-up service to North San Diego County cities and 24-7 Taxicab 24-7 Taxicab destinations throughout all of San None (Transportation for General Public) General Public Yes Diego County and beyond. Also serves Orange County. A and F Medical A and F Medical Serves San Diego County None (Transportation for General Public) General Public No Transport Transport A Better Solution A Better Solution In-Home Care, In-Home Care Serves San Diego County None (Transportation for General Public) General Public No Inc. Transportation AAA Transport, AAA Transport, AAA Transport, Inc. None. Disabled - Developmentally Inc. Inc. Equipment for the Ability Center All Areas Individuals with physical disabilities of all ages. Disabled - Physically Yes Disabled Adult Protective Transportation to the Adult Day Adult Protective Services Adult Day Healthcare Center locations in Vista, Disabled adults 18 year of age and older Disabled Adults No. Services, Inc. Healthcare Chula Vista and Santee for disabled Program adults 18 years and older. Serves San Diego North County, Escondido, Oceanside, Vista, San After Dawn After Dawn Marcos, Carlsbad, Encinitas, Solana None General Public Yes Services LLC Services Beach, Del Mar, Rancho Bernardo, Poway Round Trips to anywhere in San Diego County and beyond. Alliance for Resettlement Transportation services provided to agency clients only All Areas Refugees No African Assistance Program for various purposes and programs. Alpha Project for Ages 18 years and older. Must be homeless or at-risk of Outreach Team All Areas of San Diego County. Homeless, Disabled Adults Yes the Homeless homelessness with a chronic/terminal illness or disability. American Cancer Cancer patients in need of transportation to and from Road to Recovery All Areas Illness - Cancer No Society treatment facility. Americare ADHC, Adult Day Health Carlsbad, Escondido, Oceanside, 18 years and older with medical and psychological Disabled - Developmentally No Inc. Care Poway, San Marcos, Vista challenges.

2018 Coordinated Plan D-1 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Scripps La Jolla American Medical Mobile Shuttle; Within 10 miles of Scripps La Jolla Must be registered agency client. Illness Yes Response Scripps Mercy and within 20 miles of Scripps Mercy. Shuttle Amyotrophic Lateral Sclerosis Association, Patient Services Serves All Areas in San Diego County Persons with ALS. Illness - Other Diseases Yes Greater San Diego Chapter aNeededRide.com, Inc. is a personalized transportation service for busy families and individuals in the North aNeededRide.com, aNeededRide.com North San Diego County County San Diego (I-15/I-5/SR-56 Corridor) area needing Illness No Inc. assistance with pre-scheduled transportation when friends and family are not available. Arrive Rides is a members-only ride concierge service for people without Arrive Rides Arrive Rides smartphones, connecting users with Available to general public General Public No existing on-demand car services like Lyft and Uber. Assisted Multicare Assisted Multicare Transportation, Transportation, San Diego County None- available to general public General Public Yes Inc. Inc. Service is available for seniors, adults, and children with At Your Home In Home Care Serves all areas in San Diego County disabilities. Both males and females are serves, as are all Home Care Patients No Family Care ages. BAME Renaissance Disabled, Seniors ages 55 and up, Veterans and low Senior, Disabled, Community CommConnect 92101, 92102, 92013, 92113, 92114 No income Low-Income and Veteran Development Corporation Alta Golden provides a caregiver driving their own car to Bernardo Escondido, Poway, Rancho Bernardo, Alta Golden escort you to your destination, wait for you, and escort Seniors No Technical Services Rancho Penasquitos you home. Big City Big City San Diego County Available to general public General Public No Transportation Transportation Blind Community Blind Community Center of San Center San Diego County Transportation provided for registered students Visually Impaired (Blind) Yes Diego Transportation

2018 Coordinated Plan D-2 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Boys & Girls Clubs Boys & Girls Clubs of North County, of North County, Carlsbad/Northwest, Chula Vista, Provides transportation to agency client youth 6-18 years Chula Vista, San Chula Vista, San North City West, San Marcos/Lake of age. Transportation is provided for the after-school Youths/children No Dieguito, and San Dieguito, and San San Marcos/CSU San Marcos program during the traditional school year. Marcos Marcos Core Classes in Legally blind people living in Southern California. Braille Institute Independent San Diego County Transportation is for registered students only from pick Visually Impaired (Blind) No Living Skills up points to the center. Free shuttle service for Active Duty Military Personnel and Camp Pendleton Camp Pendleton Y their families stationed on Camp Pendleton. To/From Armed Services Camp Pendleton Camp Pendleton residents No Shuttle medical, WIC or counseling appointments and YMCA commissary only. Care A Van provides non-emergency accessible transportation throughout Care A Van Care A Van North County excluding Pala, Pauma Available to general public General Public Yes Valley, Rainbow, Fallbrook, Valley Center and Ramona areas. Carlsbad, North Encinitas, South Carlsbad West Carlsbad West Oceanside, parts of Vista, San Marcos Available to general public General Public No Taxi Company Taxi Company and Escondido. Center for CET - San Ysidro Employment Student Shuttle San Ysidro Available to program clients Program Clients No Training Bus Charles Charles Cheneweth Cheneweth Southern San Diego County Available to program clients Disabled Adults Yes Foundation ADHC Foundation Transportation City Link Foundation is contracted by The San Diego Regional Center to provide transportation for their developmentally disabled clients only, to/from day City Link City Link San Diego, Poway, and El Cajon programs. Additionally, the City Link Foundation also Disabled adults and youth Yes Foundation Foundation contracts with San Diego, Poway and El Cajon school districts to transport out of district, special education students to their schools. Carlsbad Senior Center City of Carlsbad City of Carlsbad 60 years and older who can no longer drive. Seniors Yes Transportation Services Escondido Senior Escondido, Fallbrook, San Marcos, City of Escondido Center Valley Center, Vista, Fallbrook, Valley Seniors Seniors Yes Transportation Center

2018 Coordinated Plan D-3 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Adults ages 60 years and older or any residents of La Mesa who have a disability that prevents them from City of La Mesa Rides4Neighbors La Mesa Seniors Yes using existing public transit services including Americans with Disabilities Act (ADA) Paratransit. Casa de Salud is a bilingual Senior Center for National City Seniors, 55 and older, located at 1408 E. Harding Ave., National City, 91950. Transportation is provided to/from the center on Wednesdays. Casa de Salud City of National Kimball Senior Center serves National City Seniors, Center/Kimball National City Seniors No City located at 1221 D Ave., National City, 91950. Senior Center Transportation is provided to/from the center on TUESDAYS for exercise class and/or lunch and on THURSDAYS for exercise class and/or lunch and afternoon games. Solutions for Seniors on the Go City of Oceanside 92054, 92056, 92057, 92058 Oceanside residents 65 years of age and older. Seniors Yes Transportation Program Age: 60+, San Marcos Residents ONLY (Excludes Lake City of San City of San San Marcos Residents). Must have income less than Marcos Taxi San Marcos (Except Lake San Marcos) Seniors No Marcos $50,000 per year and have no other means of Voucher Program transportation. Senior Nutrition City of San with San Marcos 60 years and older, reside in San Marcos Seniors Yes Marcos Transportation Program The City of Solana Beach provides taxi vouchers (scrips) Solana Beach Dial- to seniors, 65 years and older or for those who are City of Solana A-Ride Taxi Solana Beach receiving Social Security retirement or equivalent Seniors No Beach Voucher Program benefits, or for those who are physically disabled and meet certain income requirements. Senior Nutrition with Seniors 60 years and older, that reside in Vista, must City of Vista Vista Seniors Yes Transportation make a reservation for the meal. Program Out and About City of Vista Vista, 92081, 92083, 92084 Must be age 60 years or older and a resident of Vista Seniors Yes Vista Agency provides bus tokens and MTS day bus passes for Community verified medical appointments or job interviews for LOW Emergency Christian Service San Diego County INCOME PERSONS. Agency provides bus tokens and MTS Low Income and Homeless No Services Agency day bus passes for medical appointments or job interviews for HOMELESS PERSONS.

2018 Coordinated Plan D-4 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Transportation for ambulatory seniors and people with Community Community disabilities located in La Mesa for medical appointments, Mobile Mobile La Mesa grocery shopping, necessary errands, and those who Seniors/Disabled No Connections Connections have been discharged from Alvarado Hospital or the Grossmont area Kaiser who need a ride home. Courtesy Cab provides taxi service within most North County cities Courtesy Cab including Carlsbad, Del Mar, Courtesy Cab Serves general public General Public No Company Encinitas, Escondido, Rancho Santa Fe, San Marcos, Solana Beach and Vista. Del Mar Del Mar Shuttle service and volunteer driver program for seniors Community Transportation Del Mar Seniors/Disabled Yes and persons with disabilities in Del Mar. Connections Services Disabled DAV American Military veterans who are already enrolled in the in the Transportation Please call for information. Military - Veterans Veterans National VA Healthcare System. Services Service Office 92101, 92102, 92103, 92104, 92105, 92115, 92116, 92111, 92117, 92123, 92124, 92108, 92106, 92107, 92109, 92110, Seniors age 60+ ElderHelp Seniors A Go Go 92037, 92119, 92120, 92127, ***Please Note that Service is dependent on volunteer Seniors No 92128, 92131, 92020, 92021, availability in area of need. 92019, 91941, 91942, 91943, 91944, 91945, 91977, 92071, 92124, 91977, 91978 Emilio Nares Foundation/Ride with Emilio provides Emilio Nares Disabled youths up to age Ride with Emilio San Diego County transportation to pediatric patients (up to age 18) with No Foundation 18 cancer or blood disorders throughout San Diego County Encinitas Senior Transportation provided by the Senior Center to the Center Nutrition Encinitas Senior nutrition Program for a donation. Volunteer Driver Lunch Program City of Encinitas Seniors No Center Program for Seniors 50 years and older, must be a and Out & About resident of Encinitas. Encinitas Employment and Supported Ages 18 years and older with referral from San Diego Community All Areas Disabled - Developmentally Yes Employment Regional Center or Department of Rehabilitation. Options Facilitating Access to Coordinated RideFACT San Diego County Seniors with no other transportation options Seniors Transportation (FACT)

2018 Coordinated Plan D-5 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Senior Nutrition Fallbrook Senior and Fallbrook Ages 60 + years and older Seniors No Center Transportation Fallbrook Taxi Fallbrook Taxi Bonsall, Fallbrook, Rainbow Available to General Public General Public No Foundation for Seniors and Disabled Care Van, The Bonsall, Fallbrook, DeLuz, Rainbow Seniors 65 and over or people with disabilities Yes Senior Care Individuals Accessible van transportation for medical appointments Fun, Love & Care Fun, Love, & Care and pre-scheduled outings (call for their monthly event San Diego General Public Yes Transportation Transportation calendar) in most areas of San Diego, excludes North County. Furaat Furaat Transportation Transportation San Diego Available to General Public General Public Yes Services Services GoGo GoGoGrandparent allows users to hail an Uber/Lyft GoGoGrandparent San Diego County General Public No Grandparent without the use of a smartphone. North County Inland areas of Fallbrook, Pala, Oceanside, San Marcos, and Escondido; and some Golden Health Golden Health Golden Health Transportation provides non-emergency North City areas of Rancho Bernardo, General Public Yes Transportation Transportation wheel chair accessible transportation. Rancho Penasquitos, Poway, Mira Mesa, Kearny Mesa, Miramar, Del Mar, and La Jolla. Golden State Golden State NEM NEM Transportation San Diego County Available to General Public General Public Yes Transportation LLC LLC Heritage Senior Home Care Serves all areas of San Diego County. Homebound or disabled seniors ages 60 years and older Seniors Yes Care, Inc. Services Hostelling Downtown, 521 Market Street, San Hostelling International San Diego, CA 92101 International San Diego – Sells one and two-day bus passes to any person. General Public No Point Loma, 3790 Udall Street, San Diego Downtown and Diego, CA 92107 Point Loma Interfaith Project CARE Taxi This is a taxi voucher program for low-income seniors 55 Community Voucher Program, San Marcos Low Income Seniors No to 60 years of age only. Services San Marcos Comprehensive International Resettlement Limited to refugees and asylum-seekers who are Rescue All Areas Refugees No Collaborative sponsored by IRC. Committee (IRC) (CRC)

2018 Coordinated Plan D-6 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

92109, 92111, 92117, 92123, ITN Greater San 92120, 92119, 92115, 92116, Seniors 60 years and older and individuals of any age Seniors and Individuals Rides in Sight No Diego 92104, 92103, 92107, 92106, with visual impairments. with Visual Impairments 92101, 92113, 91950, 91910, 91911 91941, 91942, 92108, 92115, On the Go: 92116, 92119, 92120, 92123, Jewish Family Transportation 92124, 92014, 92037, 92111, Riders must be 60 years or older and must be mentally Service of Seniors Yes Solutions for Older 92117, 92121, 92122, 92130, alert or accompanied by a caregiver. San Diego Adults 92029, 92064, 92126, 92127, 92128, 92129, 92131. 92014, 92037, 92038, 92039, 92093, 92101, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, Joan’s Journey 92112, 92116, 92117, 92122, Transports ambulatory seniors and people with Senior Seniors and persons with Joan’s Journey 92123, 92130, 92135, 92136, disabilities to medical appointments, grocery stores, other No Transportation disabilities 92137, 92138, 92139, 92140, errands. Can handle small folding wheelchairs. Program 92161, 92163, 92166, 92167, 92168, 92169, 92170, 92171, 92174, 92177, 92182, 92188, 92189, 92192, 92193, 92197, 92198 Coronado Seniors Out and About is a pilot volunteer driver program that will service Coronado residents with John D. Spreckels Coronado Seniors limited or no transportation. Riders must be 60 or older Center & Bowling Coronado Seniors No Out & About to participate in the program. The program will provide Green scheduled rides both locally and into San Diego, up to 25 miles. La Jolla Seniors age 60+. Members of La Jolla Community Center La Jolla Senior Areas serviced: La Jolla, University Community receive 50% discount on rides. Nonmembers receive a Seniors No Express City & Torrey Pines. Center 25% discount. La Maestra City Heights 92104 92105 92115 Must be a registered agency client and unable to use Community Medical Clinic Low Income No 92116 public transportation Health Centers Lake San Marcos Seniors Lake San Marcos Lake San Marcos for medical or dental Kiwanis Club Care City of San Marcos Residents Only. Lake San Marcos Seniors. Yes Kiwanis Club appointments only, Drive Program TUESDAYS EXCLUDED. Lenora’s Lenora's Transportation is included in care giving/companion Homecare Homecare Services San Diego County Disabled No services for registered clients. Services Transportation LivHome Client LivHome provides transportation services to current LivHome Transportation San Diego County clients who are receiving home care or geriatric care Disabled No Program management services.

2018 Coordinated Plan D-7 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Love 2 Live Care Services will provide a personal assistant Love 2 Live Care Love 2 Live Care North City, Central, South & East in their own car for $19.50 per hour plus .55 per mile. General Public No Services Services Suburban areas of San Diego. Mileage fees are waived if client allows the use of their automobile. MAAC Project Transports children (0 to 5 years) of low-income families, MAAC Project Children ages 0-5 of low- Head Start North San Diego County registered in the Head Start Program to/from Head Start Yes Head Start income families Program Schools throughout North San Diego County. Local and long-distance transportation utilizing Marquee Medical Marquee Medical ambulatory, wheelchair, and gurney vehicles. Fares vary San Diego County General Public Yes Transport Transport based on vehicle and total mileage. No passenger restrictions. Clairemont, Del Cerro, La Jolla, Mira Mesa, North Park, Ocean Beach, Pacific Beach, Paradise Hills, Serra Mesa, Tierrasanta, Carmel Mountain, Poway, Rancho Bernardo, Sabre Metropolitan MTS Access for Springs, Alpine, Casa de Oro, El Must be certified as ADA eligible Disabled Yes Transit System Central San Diego Cajon, La Mesa, Lakeside, Lemon Grove, Rancho San Diego, Santee, Spring Valley, Chula Vista, Coronado, Imperial Beach, National City, Otay Mesa, and Palm City. Metropolitan Public Transit San Diego County Open to general public All Yes Transit System Services Mountain Health Mountain Health Boulevard, Campo, Descanso, Transportation and Community Guatay, Jacumba, Pine Valley, Agency clients All No Program Campo Services Potrero, Tecate Clinic Mountain Mountain Shadows Shadows Community Mountain Shadows provides all transportation needs for Escondido Developmentally disabled Yes Community Homes their developmentally disabled residents. Homes Transportation Program National Multiple ADA Certification Required, Diagnosed Illness: Multiple Sclerosis Society Community Sclerosis, Individuals unable to use public transit, must be San Diego County Illness - Other Diseases No Pacific South Services Registered Agency Client, Unable to afford private service Coast Chapter or taxi National Runaway NRS Home Free Provides transportation to runaway youths reuniting with San Diego County Youths No Safeline Program their families in collaboration with Greyhound Lines, Inc.

2018 Coordinated Plan D-8 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Adult Day Health Neighborhood Care /Senior Must be a client of Neighborhood House Adult Day Senior East, North Central, North Coastal, House Transportation/ Health Center, Neighborhood House Senior Center, or Disabled Yes North Inland, South San Diego Association Medical Ryan White CARE Act transportation program. Illness - AIDS Transportation No Vacancy Transportation Poway, San Marcos Must have a physical disability Disabled - Physically Yes Agency 22 to 59 years old. Must have diagnosis of Noah Homes Noah Homes Serves all areas in San Diego County Disabled - Developmentally Yes developmental disability. Carlsbad, Del Mar, Escondido, North County Mass Transit in Fallbrook, Oceanside, San Marcos, Open to general public All Yes Transit District North County Valley Center, Vista, Solana Beach, Leucadia, and Encinitas. Must get a disabled pass and/or have an ADA certification to receive disabled services. Special Carlsbad, Del Mar, Escondido, North County identification required for personal care attendants to LIFT Fallbrook, Oceanside, San Marcos, Disabled - Physically Yes Transit District ride regular fixed-route buses free of charge when Solana Beach, Valley Center, Vista accompanying a person certified to use para-transit services. Oceanside Senior Transportation provided for Oceanside Seniors, 60 years Oceanside Senior Nutrition Oceanside and older, to the Oceanside Senior Center for the Seniors Yes Citizens, Inc. Transportation Nutrition Lunch Program. 91902, 91910, 91911, 91913, 91914, 91915, 91932, 91945, Paradise Senior Paradise Senior 91950, 91977, 92101, 92103, Clients of Paradise Senior Health Center Seniors Yes Health Center Health Center 92104, 92105, 92113, 92114, 92139, 92154, 92173 PCI Global PCI Global - Client 91945, 91950, 91977, 92102, PCI Global supplies their clients with bus tokens, day- (Project Concern Only 92104, 92105, 92113, 92114, Program Clients No tripper bus passes and Yellow Cab pre-paid taxi cards. International) Transportation 92115, 92116, 92139 Out and About Point Loma, Ocean Beach, or the Peninsula Peninsula Senior Midway area (92106, 92107, and Ages 60 years and older. Seniors No Shepherd Center Transportation 92110 south of 8). Program Poway Senior Poway Senior Must be Registered Agency Client, Age - 60+, Individuals Center 92064, 92127, 92128, 92129 Seniors Yes Center unable to use public transit Transportation Provides Day Tripper bus passes for verifiable medical Presbyterian Presbyterian appointments or job interviews. Provides bus passes to Golden Hill/Southeast Low-income Yes Urban Ministries Urban Ministries those who qualify for transport to a new job until the first paycheck is received.

2018 Coordinated Plan D-9 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

All areas of South Bay, Chula Vista, Must live in a shelter that is within the Interstate 8 Transportation Renewing Life National City, Imperial Beach, San corridor, downtown and Hillcrest to La Mesa and all Battered Women Yes Program Ysidro, Eastlake areas south. 91902, 91910, 91911, 91913, Behavioral Health 91914, 91915, 91932, 91945, Transportation services are for clients that attend Prime Health Care Services for Out 91950, 91977, 92101, 92103, Behavioral Health Out-Patient services located in Chula Illness – Behavioral Health No Paradise Valley Patient Program 92104, 92105, 92113, 92114, Vista. 92139, 92154, 92173 Rancho Bernardo Rancho Bernardo Transportation is available to any person in need who Community Community would like to attend church services or activities at Presbyterian Rancho Bernardo General Public No Presbyterian Rancho Bernardo Community Presbyterian Church, Church Church 17010 Pomerado Road, San Diego, CA 92128. Transportation Out & About Escondido Escondido, Mira Mesa, Poway, San Redwood Club Marcos/Lake San Marcos, San Redwood Senior Clients who are Seniors or Transportation Marcos, San Marcos/CSU San Marcos, Transportation for Seniors or People with Disabilities. Yes Homes & Services Persons with Disabilities Redwood Elderlink Rancho Bernardo Adult Day Healthcare Reliable Transports residents and disabled residents of local care Reliable Transportation for Central and East Suburban San Diego facilities throughout Central and East Suburban San Seniors and Disabled Yes Transportation Medical County Diego County for medical appointments only Appointments Right at Home In Rides by Right At Carlsbad, Oceanside, Vista, San Not limited. Disabled No Home Care Home Marcos, Escondido. Diagnosed Illness: Cancer, Income Requirements: Rock Cancer Central San Diego, La Mesa, and Rock Church, The $20,000/year or less, must be Registered Agency Client, Illness - Cancer Yes C.A.R.E. Lemon Grove Unable to afford private service or taxi. Samahan Senior Samahan Senior Provides transportation to/from the center, for area Golden Hill/Southeast Seniors Yes Center Center seniors, 60 years and older, San Diego San Diego American Indian American Indian San Diego County Clients of the San Diego American Indian Health Center Illness No Health Center Health Center Outreach San Diego iCommute Commuters pre-enrolled in the program can print a Association of Guaranteed Ride San Diego County voucher from our online system and call either a cab or a Commuters No Governments Home rental car depending upon mileage to their home. San Diego Center Daily Living and Must be enrolled in classes and needs will be determined for the Blind and Home Skills San Diego County. Visually Impaired (Blind) Yes at intake. Vision Impaired Instruction

2018 Coordinated Plan D-10 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

San Diego Regional Center Developmental Must be Registered Agency Client, ADA Certification for the San Diego and Imperial Counties Disabled - Developmentally Yes Services Required, Developmental Disability Developmentally Disabled San Diego Youth The Youth San Diego County Homeless, runaway, and street youth Youth No Services Emergency Shelter Senior Service Council, Senior Services Escondido Ages 60 years and older for most programs. Seniors No Escondido Alpine, Chula Vista, El Cajon, Jamul, La Mesa, Lakeside, Lemon Grove, Sharp Must be a patient receiving healthcare services from Santee, Spring Valley, Aqua Caliente, Sharp HealthCare Transportation Sharp. Must live within service area boundaries (call for All Yes 91901, 91941, 91942, 91977, Services information). 92019, 92020, 92021, 92040, 92071, 92105, 92114, 92115 Sharp Senior Sharp Senior Senior patients with healthcare appointments who are Health Center Health Center Downtown unable to use public transportation or ADA paratransit Seniors Yes Downtown Patient Downtown services and have no other means of transportation. Van Services Sol Sol Sol Transportation provides non-emergency ambulatory Transportation, Transportation, San Diego County and wheelchair transportation services throughout San General Public Yes Inc. Inc. Diego County. Solana Beach Solana Beach Transportation provided for ambulatory seniors or others Presbyterian Presbyterian in need to/from the Solana Beach Presbyterian Church Solana Beach Solana Beach Residents Yes Church Senior Church Senior Senior Center for the Wednesday Lunch or for Sunday Center Center worship services. Alpine, El Cajon, Jamul, La Mesa, St Madeleine Lakeside, Lemon Grove, Ramona, Adult Services Ages 18 years and older. Disabled - Developmentally Yes Sophie's Center Santee, Spring Valley, Alpine, Jamul, Lemon Grove, Ramon Provides transportation to the San Diego International Super Shuttle Super Shuttle San Diego County General Public Yes Airport Telekom Telekom Transportation Transportation San Diego County General Public General Public No LLC LLC Tender Nursing & Tender Nursing & Provides transportation for seniors located in North Home Care Home Care San Diego County County to medical appointments, necessary errands or Seniors Yes Transportation Transportation other destinations. Service Service

2018 Coordinated Plan D-11 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

Chula Vista, El Cajon, Golden Salvation Army Door-to-door group shuttle service to the Nutrition The Salvation Hill/Southeast, East San Diego, Linda Senior Nutrition Program for seniors 60 years and older to centers in Seniors No Army Vista/Clairemont/Kearny, Clairemont, Program Chula Vista, El Cajon, Metro Area, and Santee. Santee, North Park Non-Emergency TLC provides non-emergency wheelchair and gurney TLC Medical Medical San Diego County transportation throughout San Diego and Orange All Yes Transport Transportation Counties. Transit Van Shuttle provides charter service and non- Transit Van Transit Van San Diego County emergency accessible transportation to all areas of San General Public Yes Shuttle Shuttle Diego County as well as all Southern California. Travelers Aid Society of San Diego Homeless Outreach Program: Assists with two types of transportation for currently homeless individuals. 1. Up to two free Monthly Travelers Aid Travelers Aid Compass Cards a year are issued to homeless individuals Society of San Society - Homeless Downtown San Diego who are over the age of 60 (with proof a state of ID) or Homeless No Diego Outreach Program disabled (with proof of a MTS Senior or Disabled ID. 2. Our Family Reunification Program is a one-way, one-time service in which clients are provided with partial or full payment towards a Greyhound Bus ticket. Travelers Aid Seniors 60+, low income, less than approximately Society of San SeniorRide San Diego County Seniors No $25,000 annually. Diego Carlsbad/Northwest, Carlsbad/East, Carlsbad/West, Carlsbad, Camp Transportation to/from Medical Appointments at Tri-City Tri-City Medical Tri-City Patient Pendleton, Oceanside, San Medical Center and Associated Clinics for patients with Illness Yes Center Transport Express Marcos/Lake San Marcos, San no other means of transportation. Marcos, Vista, San Marcos/CSU San Marcos Senior Partners Plus provides low-income seniors who live in subsidized housing in the downtown area. Senior Partners

Plus Low-income seniors and UPLIFT Downtown San Diego Triple Cross provides van transportation for the homeless No Homeless to medical or other appointments and provides bus Triple Cross tokens for next destination or return trips.

Uptown Faith Uptown Faith Provides a ONE-TIME bus pass for seniors or disabled Community Community North Park Seniors or disabled. No persons. Service Center Service Center

2018 Coordinated Plan D-12 Agency Name Program Name Geographical Area Eligibility Target Population Accessible

The VA Transportation Network provides transportation VA San Diego VA Transportation for San Diego County ambulatory Veterans who have Healthcare Network Patient San Diego County medical appointments within the VA San Diego Veterans No System Travel Healthcare System locations of Escondido, El Centro, Chula Vista, Vista, Oceanside and San Diego. Venture Medical Transportation is a non-emergency Venture Medical Venture Medical transport company based out of Murrieta, CA. Venture Transportation San Diego County Seniors and Disabled No Transportation specializes in transporting senior citizens and LLC developmentally challenged individuals. Ambulatory patients, who have no other means of Vista Community General Medical Oceanside transportation to/from a clinic location or to specialty All No Clinic Services appointments at other locations. Registered patients. Must be Registered Agency Client, unable to afford Vista Hill Don Allen La Mesa, Lemon Grove, El Cajon, East private transportation services or taxi, and live in East Foundation / Don Parentcare Family Substance Abusers Yes San Diego, Spring Valley San Diego who might be pregnant or parenting newborn Allen Parentcare Recovery Center infants and young children. Child Seats are provided. Peer-to-peer private car service offering pre-scheduled, Wingz Wingz San Diego County flat-rate rides with trusted personal drivers that you can All No request directly over the phone. Yellow Cab of North County Yellow Cab Yellow Radio San Diego County Taxi Cab service. All No Service of San Diego

2018 Coordinated Plan D-13

Appendix E Service Implementation Plans MTS

Service Implementation Plan FY 2018

April 24, 2018

2018 Coordinated Plan E-1

Table of Contents

I. Overview….………………………………………………………….……..…Page 3

II. FY 2018 Service Changes

A. Background…....………………………………………………………….Page 3

B. Service Changes.……………..………………………………………….Page 3

III. Outlook for FY 2019…………………………………………………………Page 7

2018 Coordinated Plan E-2

I. Overview

MTS had a record ridership year in fiscal year (FY) FY 2015, carrying nearly 97 million passengers. A flattening of ridership growth since then led MTS in 2016-2017 to conduct a Transit Optimization Plan, a ten-year update to its Comprehensive Operational Analysis. This effort was a broad review of MTS’ bus system and how well it is meeting current market demands. The project led to recommendations for changes to over 50 bus routes, which were approved by the MTS Board of Directors in September 2017, for implementation in 2018-2019.

II. FY 2018 Service Changes

A. Background

Service adjustments are guided by MTS Policy 42, Transit Service Evaluation and Adjustment. This policy established by the Board of Directors was amended in 2007 to incorporate the vision for MTS services developed in the Comprehensive Operational Analysis the previous year. The vision called for the development of services that are customer-focused, competitive with other travel options, integrated and sustainable. Further, it transformed the system from one based on area coverage to one focused on productivity.

Policy 42 establishes a hierarchy of service evaluation that includes system, operator, route category and route criteria. In developing service change proposals, staff assesses services based primarily on the route productivity measures of passengers per revenue hour (customer-focused and competitive criteria), farebox recovery ratio and subsidy per passenger (sustainability criteria); and on the service quality measures of passenger load factor and on-time performance (customer-focused and competitive criteria).

B. Service Changes

MTS has implemented or will implement the following service changes in the three system schedule changes occurring in FY 2018.

September 2017 Service Changes

The service changes implemented in September 2017 were primarily seasonal adjustments and minor system maintenance in nature.

2018 Coordinated Plan E-3

Also, MTS and SANDAG coordinated changes among Rapid Routes 201/202 and 237 to shift capacity to better accommodate ridership demand. Rapid 237 blocks that operate only the new shortline trips to Mira Mesa were re-assigned the smaller, hybrid Super Loop buses due to lower ridership demand. The articulated buses these replaced were re-assigned to Route 201/202 to meet the explosive ridership growth on that route. The Super Loop service was simultaneously rebranded as ‘Rapid’ and those buses were wrapped with the Rapid color scheme.

Other September 2017 service changes included:

Route Description of Changes 4 Schedule Adjustments. 6 Schedule Adjustments. 7 Weekday afternoon extra service added for the school year. Seasonal frequency reduction to 20 minutes Monday- 8, 9 Saturday, 30 minutes on Sundays. 30 Seasonal schedule adjustments. Schedule adjustments. Also, Route is adjusted to stay on 31 Miramar Rd./La Jolla Village Dr. instead of Eastgate Mall and Executive Drive. 35 Schedule adjustments. 41 Weekday extra service added for the school year. 44 Seasonal schedule adjustments. 105 Schedule adjustments. One morning northbound trip added, departing downtown at 150 5:30am. 201/ 202 Weekday extra service added for the school year. 215 Schedule adjustments. 280, 290 Schedule adjustments. Routes 709L and 712L start Aug. 21 for Southwestern 709/712 College. Weekday Route 854X service starts August 21 for the 854 Grossmont College school year. Extra summer service and free fare continue through Labor 904 Day (Monday, September 4). Regular fares and hourly schedule resume on Tuesday, September 5. 916/917 Schedule adjustments. 929 Schedule adjustments. 955 Schedule adjustments. On Saturdays, frequency is increased from hourly to every 30 961 minutes for most of the day and service is added earlier and

2018 Coordinated Plan E-4 later in the day.

January 2018 Service Changes

Following MTS Board of Directors approval in September 2017, MTS implemented the first phase of major TOP service changes in January 2018. This included a major restructuring of services in East County, and the expansion of MTS’ frequent service network to include Routes 35, 235, and 815. Additional significant frequency enhancements were added to Routes 3 and 5.

Route Description of Changes ADDED SERVICE: Weekday frequency is increased from 15 3 minutes to 12 minutes, and Sunday frequency is increased from 60 to 30 minutes. ADDED SERVICE: Weekday frequency is increased from 15 to 5 12 minutes. Also, other schedule adjustments on all days. 6 Schedule adjustments. Route 11 is split into two separate routes as follows: • Route 11 operates between First Ave./G Street in Downtown San Diego and S.D.S.U. seven days per week, via the current routing along First Ave., University Ave., Park Blvd., Adams Ave., and Montezuma Rd. Schedule adjustments on all days. • Route 12 operates between the City College Transit Center and 11/12 Paradise Valley Rd./ Meadowbrook Dr., using 10th and 11th Avenues between the City College and 12th/Imperial Transit Centers. Route 12 maintains Route 11’s former routing south of the 12th/Imperial Transit Center, via Logan Ave., National Ave., Olvera Ave., and Skyline Drive. Schedule adjustments on all days. Schedule adjustments and two trips extended between Euclid 13 Ave. and 24th Street Transit Centers. ADDED SERVICE: Weekday frequency is increased from 30 to 15 minutes. Also, service south of Newport Ave. (between 35 Newport Ave. and Point Loma Ave.) is replaced on weekdays by an extended Route 923, and discontinued on weekday nights and on Saturdays. The first northbound Route 50 trip from Downtown (departs 9th & 50 C at 4:56 a.m.) is discontinued. 60 Schedule adjustments. Route is changed to serve Old Town Transit Center instead of Hillcrest. Service east of Goldfinch Street (on Washington Street 83 and into Hillcrest) is discontinued. Northern Mission Hills will be served on Sunset Blvd. and Juan Street instead of Fort Stockton

2018 Coordinated Plan E-5 Drive. Current span of service is maintained, but note there are major schedule adjustments. 115 Schedule adjustments. One earlier morning northbound trip from Downtown is added on 150 weekdays. Weekday frequency is reduced from 15 to 30 minutes, and 204 weekend service is discontinued. Also, there is a minor route change to add service to Eastgate Mall and Judicial Drive. Route 864 is split into two separate routes as follows: • Route 838 will operate between East County Square (Los Coches Rd.), Alpine, and Viejas, via the current Route 864 routing along Olde Highway 80, Alpine Blvd. and Arnold Way. Service is hourly, seven days a week, with some adjustments to the schedule and span of service from the current Route 864. 864/864x • Route 864 will operate between the El Cajon Transit Center and East County Square (Los Coches Rd.), seven days/week Route 864 will maintain its existing routing west of East County Square, except it will remain on E. Main St. instead of using the current deviation via Broadway and Second Street. • Route 864x (Sundays) is discontinued and replaced with Route 838 service. 870 Route 870 is discontinued. Route 871 is discontinued; Route 872 continues to operate as a shortened, one-way loop on weekdays only. The weekday-only 871/872 loop follows the former Route 872A routing via Johnson Ave., Chase Ave., Magnolia Ave., and Douglas Avenue. Weekend Route 872A service is discontinued. Routing is changed in east El Cajon to use Jamacha Rd. and E. Main St. instead of traveling through Granite Hills. Route 874/875 874/875 service east of Jamacha Rd. and E. Main St. (along Lexington Ave., 3rd St., Melody Lane, Granite Hills Dr., 4th St., and E. Madison Ave.) is discontinued. 905 Schedule adjustments ADDED SERVICE: Saturday frequency is increased from 20 to 15 minutes, and Sunday frequency is increased from 30 to 15 906/907 minutes between 12 Noon and 5 p.m. Also, schedule adjustments on all days. 916/917 Schedule adjustments. 921 Schedule adjustments on all days. Weekday routing is extended in Ocean Beach from Newport Ave. 923 south to Point Loma Ave., replacing Route 35 on this segment. Also, Route 923A Saturday service is discontinued. The Downtown terminal is changed from the City College Transit 929 Center to the 12th & Imperial Transit Center. The new Route 929 terminal at the 12th/Imperial Transit Center is located on the

2018 Coordinated Plan E-6 south side of National Ave., in front of the Greyhound Station.

936 Schedule adjustments The routing on the eastern end of Route 944 is changed to serve Community Rd. and Hilleary Pl. instead of the Garden Road area. Service east of Midland Rd. is discontinued, including all 944 stops along Garden Rd., Neddick Ave., Bowdoin Rd., and Standish Drive. Also, note other schedule changes to improve connections with Rapid 235. 945 Schedule adjustments to improve connections with Rapid 235. ADDED WEEKDAY SERVICE: Westbound service from Otay Mesa now begins at 4:30 a.m., and eastbound service from Iris until 9:30 p.m. Frequency is increased during the morning and 950 afternoon peaks. Also, directional midday service will change from westbound to eastbound at 12 Noon instead of 3 p.m. Note other schedule adjustments. ADDED SERVICE: Weekday frequency is increased from 15 955 minutes to 12 minutes. Also, other schedule adjustments on all days. 961 Schedule adjustments. 964 Schedule adjustments. 967/968 Schedule adjustments. ADDED SERVICE: Weekend frequency is increased from 30 to 992 15 minutes. Also, other schedule adjustments on all days.

June 2018 Service Changes

The following service changes anticipated for implementation in June 2018 are primarily the second phase of the TOP implementation of major adjustments, plus normal seasonal adjustments.

Route Description of Changes Route 1 is adjusted as follows: · Extended from Hillcrest to Fashion Valley, via Sixth Ave., Hwy. 163, and Hotel Circle. Rt. 1 service along 4th/5th Avenues in Hillcrest is discontinued. 1 · The La Mesa Blvd. Trolley Station (Allison Ave.) will be the eastern terminal for all trips. Route 1A service to 70th St. Trolley Station is discontinued, and service between Downtown La Mesa and Grossmont Transit Center (via La Mesa Blvd.) will be served by new Route 852. All Rt. 7 trips will operate between Downtown and University Ave./College Ave. only. Continuing service east of College Ave. into 7 Downtown La Mesa via University Ave. will be served by new Rt. 852, operating every 30 minutes, 7 days/week. Also, Route 7 schedule is increased to operate every 10 minutes in both directions.

2018 Coordinated Plan E-7 8 Seasonal adjustments. 9 Seasonal adjustments. ADDED SERVICE: Saturday frequency is increased from 30 minutes to 12 20 minutes. ADDED SERVICE: Weekday frequency is increased from 15 minutes to 12 minutes. Morning and evening service is added between 24th 13 Street Transit Center and Euclid Transit Center. Also, other schedule adjustments on all days. Route is streamlined to use Highway 163 and Friars Rd. between Mesa College Drive and Fashion Valley. Service on Comstock St. (west of Linda Vista Rd.) and Osler St. is discontinued. Local service between 25 Mesa College Drive and Fashion Valley remains on other routes as follows: Health Center Dr. on Route 120, Genesee Ave. on Routes 41 & 120, and Ulric St. on Route 120. 28 Schedule adjustments with added weekday peak hour trips. 30 Seasonal adjustments. Route is re-aligned in Clairemont and University City to use Regents Rd. and Governor Drive instead of Genesee Ave., replacing Route 105 50 service on this segment. Also, Route 50 midday service is discontinued between approximately 10 a.m. and 2 p.m. (but remains available on Route 41 on Genesee Ave. and Route 105 on Clairemont Dr.). Route 105 is adjusted as follows: · Route is re-aligned in Clairemont and University City to use Genesee Ave. instead of Regents Rd. and Governor Drive, replacing Route 50 105 service on this segment. · Service along Milton St. and Burgener Blvd. is discontinued, and operated via Ingulf St. and Denver St. (current Route 105A routing) instead. Schedule adjustments on all days. Also, limited-stop service along 4th 120 and 5th Avenues resumes on Sundays due to Route 3 frequencies added in January. 237 Schedule adjustments to improve connections with Rapid 235. 833 Schedule adjustments and added early morning trips. Route is streamlined to operate to/from Highway 94 along Bancroft Dr. instead of Kenwood Drive. Also, service west of Hwy. 125 along 851 Elkelton Blvd. is discontinued, and weekday afternoon peak frequency is reduced to 60 minutes. New Route 852 operates along University Ave. and La Mesa Blvd., between 54th Street and Grossmont Transit Center. It replaces Route 7 852 east of College Avenue and Route 1 east of Downtown La Mesa. Service will operate every 30 minute, 7 days/week. Route 905 is realigned to a single variant (instead of 905A/905B) via the current Route 905 alignment between the Otay Mesa border and Airway Rd./La Media Rd., then via La Media Rd. and Otay Mesa Rd. to/from the Iris Transit Center. Also, weekday frequency is 30 minutes 905 all day, plus 15-minute peak service operating eastbound in the morning and westbound in the afternoon. Service to Britannia Blvd. and the western segment of Airway Rd. (including Southwestern College), and to eastern Otay Mesa Rd. and Sanyo Rd., is replaced by new Route 909 (weekdays only)

2018 Coordinated Plan E-8 New Route 909 operates between the Otay Mesa border and Southwestern College (Otay Mesa), via Otay Mesa Rd. and Britannia Blvd. It replaces Route 905B along Heinrich Hertz Dr., Sanyo Ave., and 909 Otay Mesa Road. It replaces Route 905A service to Airway Road west of La Media Road. Service is hourly on weekdays only, between approximately 5:30am and 6:30pm. 923 One earlier eastbound trip is added. Frequency is increased to 15 minutes on weekdays and 30 minutes on weekends. Also, the route is streamlined to Plaza Blvd. and Paradise 962 Valley Rd., instead of Harbison Ave., Reo Dr., Cumberland St. and Potomac Street. Local Paradise Hills service is mostly replaced by a re- aligned Route 963. Route is changed on the east end to continue east on Plaza Blvd. to Harbison Ave., and replace the Paradise Hills portion of Route 962, via a loop of Reo Dr., Cumberland St., Saipan Dr., and Alleghany St. Service operates every 30 minutes on weekdays and hourly on 963 Saturday/Sunday. Service south along Euclid Ave. to Plaza Bonita is replaced by a realigned Route 968. However, Route 968 will remain on Euclid Ave., with service along the Granger Ave./24th St. loop discontinued. Routing is adjusted to eastbound 4th St. between Euclid Ave. and 967 Harbison Ave., continuing east to Alta Vista (Mariposa Pl./Ava St) via the current routing. Also, Saturday service is discontinued. Route is re-aligned to operate weekdays only, between 8th St. Transit Center and Plaza Bonita. From 4th St., Route 968 will turn south on Euclid Ave. to Sweetwater Rd. and into Plaza Bonita. Route 968 968 service east of Euclid Ave. and to the Munda Rd. loop is discontinued. Alternate access to Bayview Heights is available on Route 963 on Alleghany Street.

C. Other Notable Events

a. Trolley Courthouse Station: A new terminal station for the Orange Line is under construction in Downtown San Diego along C Street, between Union Street and State Street, and will be open in April 2018. This will result in changes to the Trolley schedules on all three lines.

b. Opening of the UTC Transit Center: This new $10 million transit center in University City opened in late 2017. It replaced an outdated facility that was located along curbsides in the mall parking lot. It represents a significant improvement for riders of the eleven routes that service the UTC Transit Center, with enhanced amenities, easier transfers, less travel time, and more reliable service. The new transit center is a joint effort of MTS, SANDAG, and mall owner Westfield.

2018 Coordinated Plan E-9 c. Bus Stop Upgrades: MTS is using capital funds to upgrade bus stops for ADA compliance and a better customer and community experience. Stops are selected based in ridership data, stop condition and need, and customer requests.

III. Outlook for FY 2019

Other service planning efforts anticipated for FY 2019 include:

• Old Town Transit Center Update: Built in 1996, the Old Town Transit Center is in need of modernizing and rehabilitation. MTS is currently replacing shelter structures that have outlived their useful lives, and is in final design on a project to upgrade the west side with improved bus bays and capacities, new passenger boarding areas, and updated amenities, signage, and pavement.

• Continuing efforts to improve service quality and on-time performance on selected, highly challenged routes. These routes are determined by customer complaints, comments from the Bus Operations department, and automatic vehicle location (AVL) data.

• South Bay Rapid Implementation: The South Bay Rapid will begin a soft opening in Fall 2018 with service between East Palomar Station and Downtown San Diego. The full project will launch in January 2019; MTS will also be adjusting local bus routes to complement the new Rapid service.

• Planning for Mid-Coast LRT Extension: In FY 2019 MTS will initiate a Feeder Bus Study for the Mid-Coast Light Rail Extension to University City.

Service Expansion

The Transit Optimization Plan resulted in an investment of $2 million in additional annual operating subsidy, to improve the bus network and grow ridership. The results of this effort will inform a planning and budget for the near future. Looking longer term, MTS awaits the fate of Senate Bill SB-1, which provides transit operating subsidies from fuel taxes but will be on the November 2018 ballot for repeal. MTS is also exploring sponsoring a ballot measure for a local sales tax measure that would provide funding specifically for transit in the MTS jurisdiction. The outcome of these items could have a substantial impact on MTS’ operating and capital revenues.

2018 Coordinated Plan E-10 Service Implementation Plan FY2019 – FY2028

Final Plan June 2018

2018 Coordinated Plan E-11

Contents Service Output...... 4 Ridership ...... 7 Cost effectiveness - Farebox Recovery ratio ...... 9 Operating Cost ...... 16 Service Quality – Customer Feedback and on-time performance ...... 22 FY2018 SERVICE PLANNING ACTIVITIES ...... 25 Improved Performance Monitoring ...... 25 October 2017 BREEZE and FLEX Service Change ...... 26 LIFT ADA Paratransit Program Changes ...... 27 System-wide Operations Plan ...... 29 FY 2019 – FY 2023 Service Planning Activities ...... 29 SERVICE PLAN SUMMARY (FY2019 – FY2023) ...... 29 Providing Paratransit Alternatives ...... 30 Service Change Effects on persons with disabilities and older adults ...... 30 FY19 SYSTEM-WIDE OPERATIONS PLAN – SERVICE IMPLEMENTATION PLAN ...... 31 FY19 Changes ...... 31 Implementation of the Comprehensive Regional Fare Ordinance ...... 31 Revised paratransit eligibility certification ...... 32 Implementation of EZ-Wallet Software ...... 32 System-wide FY19 Impacts ...... 32 FY20 SYSTEM-WIDE OPERATIONS PLAN ...... 33 Proposed FY20 Changes...... 33 System-wide FY20 Impacts ...... 33 FY21 SYSTEM-WIDE OPERATIONS PLAN ...... 33 Proposed FY21 Changes...... 33 System-wide FY21 Impacts ...... 34 FY22 SYSTEM-WIDE OPERATIONS PLAN ...... 34 Proposed FY22 Changes...... 34 System-wide FY22 Impacts ...... 34 FY23 SYSTEM-WIDE OPERATIONS PLAN ...... 34 Proposed FY23 Changes...... 34 System-wide FY23 Impacts ...... 35 FY24 – FY28 SERVICE DEVELOPMENT THEMES ...... 35

Page 2 of 362018 Coordinated Plan E-12

Long Term Service Plans ...... 35 Camp Pendleton Transit Center ...... 35 Convention Center ...... 35

List of Appendices

A. Service Design Guidelines B. FY17 Performance Details C. Customer Demographics D. Regulations, Oversight & Compliance E. SANDAG Transit Agency Policy (Board Policy No. 18) F. NCTD Service Request Policy (Board Policy No. 22)

Page 3 of 362018 Coordinated Plan E-13

PERFORMANCE TRENDS

NCTD has experienced year over year ridership and revenue declines since FY15. Additionally, NCTD has experienced increased operating expenses and significant declines in farebox recovery performance for the BREEZE service. In response to those trends, NCTD took proactive steps in FY18 to address declining ridership and customer revenue trends. Actions include:

1. Implementation of Board-approved route changes, which went into effect on October 8, 2017. These changes improved productivity by reducing costs while effectively maintaining ridership levels for the BREEZE. 2. Board approval to forward proposed fare change recommendations to SANDAG. 3. Engagement with COASTER customers via survey to garner feedback about NCTD’s services. 4. Initiated a land use study that will inventory and analyze existing land use, planning conditions, gaps between land use and mobility, and strategies to address these gaps. After this study is completed, NCTD will then advance a comprehensive operations analysis (COA) that will provide an in-depth study of NCTD’s modes to guide future service levels, design, and implementation. 5. Completed a review of NCTD’s cost allocation methodology for general and administrative costs. As a result of the review, NCTD completed an update of the methodology to provide justification for the allocation methodology.

The following sections analyze performance trends related to service output (service miles and hours operated), service consumption (ridership), service quality (on-time performance), and cost effectiveness (farebox recovery with detailed information related to fare policy and operating expenses). These performance indicators were selected to reduce the amount of information that decisionmakers would need to process to understand the key trends in NCTD’s performance. For additional service performance metrics for all modes, including analysis at the route level, see Appendix B – FY17 Performance Details.

Service Output

Service output is the amount of service miles and/or hours that are operated. The SPRINTER began revenue operations in the third quarter of FY08. The implementation of SPRINTER operations coincides with the reduction of BREEZE operations that occurred in FY09 through FY11. The Great Recession that began in FY08 resulted in NCTD reducing service levels through the end of FY11. As the impact of the Great Recession subsided, NCTD increased service output levels beginning in FY 2012 using a phased approach based on the final recommendations of the Mobility Plan (a comprehensive transit operations plan approved by the Board in 2011). The Mobility Plan included the integration of BREEZE bus and SPRINTER rail service to support seamless connections and specified a phased implementation of service changes to increase customer ridership and revenue. The final phase of service level increases concluded in FY15.

Page 4 of 362018 Coordinated Plan E-14

As shown in Table 1, revenue hours and total hours increased in FY17 compared to FY16. This increase is primarily attributed to a State of California regulation referred to as Wage Order No. 9, which provides requirements related to bus operator meal and rest breaks. The projected decline in system service output in FY18 is due to a major service change implemented on October 8, 2017 that resulted in the modification and reduction of many BREEZE and FLEX routes.

Table 1 – System Service Levels and Ridership – FY08 – FY18

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change FY08 8,247,290 - 9,010,808 - 557,367 - 590,753 - 12,337,512 - FY09 7,645,006 -7.3% 8,455,654 -6.2% 511,345 -8.3% 553,514 -6.3% 12,568,151 1.9% FY10 7,202,630 -5.8% 7,939,585 -6.1% 482,384 -5.7% 517,319 -6.5% 11,333,866 -9.8% FY11 7,121,139 -1.1% 7,877,853 -0.8% 467,299 -3.1% 501,872 -3.0% 11,450,347 1.0% FY12 7,071,063 -0.7% 7,818,324 -0.8% 484,757 3.7% 533,199 6.2% 12,081,329 5.5% System FY13 7,602,700 7.5% 8,399,114 7.4% 542,303 11.9% 601,230 12.8% 12,133,052 0.4% FY14 7,817,300 2.8% 8,676,523 3.3% 549,823 1.4% 611,804 1.8% 12,528,480 3.3% FY15 8,517,481 9.0% 9,494,513 9.4% 614,132 11.7% 674,599 10.3% 12,645,976 0.9% FY16 8,500,650 -0.2% 9,636,405 1.5% 617,384 0.5% 670,845 -0.6% 12,005,664 -5.1% FY17 8,483,667 -0.2% 9,560,863 -0.8% 635,436 2.9% 689,565 2.8% 10,958,725 -8.7% FY18 (Bud.) 8,216,784 -3.2% 9,238,933 -3.4% 625,607 -1.6% 630,955 -8.5% 10,859,320 -0.9%

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change

FY08 6,650,337 - 7,200,043 - 475,848 - 499,937 - 9,744,558 - FY09 5,745,711 -13.6% 6,317,053 -12.3% 425,029 -10.7% 457,508 -8.5% 8,747,458 -10.2% FY10 5,339,331 -7.1% 5,803,083 -8.1% 396,072 -6.8% 419,667 -8.3% 7,825,176 -10.5% FY11 5,244,849 -1.8% 5,755,243 -0.8% 381,842 -3.6% 406,071 -3.2% 7,722,646 -1.3% FY12 5,198,156 -0.9% 5,842,776 1.5% 390,144 2.2% 421,940 3.9% 7,904,516 2.4% BREEZE FY13 5,672,303 9.1% 6,355,769 8.8% 445,718 14.2% 478,864 13.5% 8,339,239 5.5% FY14 5,521,843 -2.7% 6,181,031 -2.7% 437,249 -1.9% 472,644 -1.3% 8,124,839 -2.6% FY15 5,626,355 1.9% 6,318,860 2.2% 462,662 5.8% 494,952 4.7% 8,018,531 -1.3% FY16 5,560,572 -1.2% 6,264,528 -0.9% 461,971 -0.1% 495,183 0.0% 7,547,119 -5.9% FY17 5,589,959 0.5% 6,279,177 0.2% 478,130 3.5% 513,330 3.7% 6,731,930 -10.8% FY18 (Bud.) 5,151,684 -7.8% 5,783,684 -7.9% 466,367 -2.5% 449,613 -12.4% 6,674,207 -0.9%

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change

FY08 256,166 - 269,724 - 6,244 - 7,182 - 1,686,015 - FY09 257,404 0.5% 271,126 0.5% 6,366 2.0% 7,408 3.1% 1,501,619 -10.9% FY10 259,222 0.7% 273,496 0.9% 6,453 1.4% 7,519 1.5% 1,271,620 -15.3% FY11 263,192 1.5% 278,488 1.8% 6,565 1.7% 7,690 2.3% 1,390,142 9.3% FY12 278,044 5.6% 293,527 5.4% 6,932 5.6% 8,047 4.6% 1,624,211 16.8% COASTER FY13 277,179 -0.3% 292,916 -0.2% 6,969 0.5% 8,076 0.4% 1,629,196 0.3% FY14 276,960 -0.1% 293,964 0.4% 7,012 0.6% 8,120 0.5% 1,673,816 2.7% FY15 276,814 -0.1% 292,668 -0.4% 6,995 -0.2% 8,061 -0.7% 1,641,525 -1.9% FY16 273,645 -1.1% 290,075 -0.9% 6,913 -1.2% 7,970 -1.1% 1,556,056 -5.2% FY17 271,414 -0.8% 287,990 -0.7% 6,861 -0.7% 7,938 -0.4% 1,454,865 -6.5% FY18 (Bud.) 269,543 -0.7% 284,149 -1.3% 6,825 -0.5% 7,890 -0.6% 1,459,069 .3%

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change

Page 5 of 362018 Coordinated Plan E-15

FY08 140,347 - 142,990 - 6,217 - 6,352 - 717,960 - FY09 481,862 243.3% 490,401 243.0% 21,799 250.6% 22,100 247.9% 2,195,373 205.8% FY10 481,606 -0.1% 490,150 -0.1% 21,863 0.3% 22,194 0.4% 2,117,920 -3.5% FY11 498,717 3.6% 504,209 2.9% 22,648 3.6% 22,904 3.2% 2,219,825 4.8% FY12 513,514 3.0% 515,196 2.2% 23,337 3.0% 23,445 2.4% 2,417,640 8.9% SPRINTER FY13 417,973 -18.6% 419,440 -18.6% 18,989 -18.6% 19,085 -18.6% 2,000,888 -17.2% FY14 517,858 23.9% 519,618 23.9% 23,525 23.9% 23,644 23.9% 2,551,106 27.5% FY15 517,912 0.0% 519,761 0.0% 23,525 0.0% 23,653 0.0% 2,769,686 8.6% FY16 518,836 0.2% 520,809 0.2% 23,585 0.3% 23,713 0.3% 2,677,929 -3.3% FY17 518,894 0.0% 520,886 0.0% 23,390 -0.8% 23,530 -0.8% 2,549,053 -4.8% FY18 (Bud.) 517,716 -0.2% 519,731 -0.2% 23,671 1.2% 23,659 0.5% 2,500,877 -1.9%

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change

FY08 975,766 - 1,148,355 - 48,334 - 55,144 - 101,161 - FY09 1,138,108 16.6% 1,352,620 17.8% 56,139 16.1% 64,416 16.8% 115,496 14.2% FY10 1,122,471 -1.4% 1,372,856 1.5% 57,996 3.3% 67,939 5.5% 119,150 3.2% FY11 1,114,381 -0.7% 1,339,913 -2.4% 56,244 -3.0% 65,208 -4.0% 117,734 -1.2% FY12 1,026,212 -7.9% 1,094,441 -18.3% 61,972 10.2% 74,769 14.7% 130,384 10.7% LIFT FY13 1,175,839 14.6% 1,271,584 16.2% 66,345 7.1% 95,204 27.3% 145,039 11.2% FY14 1,400,480 19.1% 1,571,406 23.6% 75,285 13.5% 98,270 3.2% 154,162 6.3% FY15 1,978,576 41.3% 2,217,508 41.1% 112,655 49.6% 136,773 39.2% 184,785 19.9% FY16 2,027,674 2.5% 2,413,834 8.9% 116,439 3.4% 134,508 -1.7% 199,670 8.1% FY17 1,994,752 -1.6% 2,339,137 -3.1% 119,422 2.6% 136,198 1.3% 202,173 1.3% FY18 (Bud.) 2,032,462 1.9% 2,382,421 1.9% 120,233 0.7% 135,995 -0.1% 204,486 1.1%

Revenue % Total % Revenue % Total % % Fiscal Year Ridership Miles Change Miles Change Hours Change Hours Change Change

FY08 224,674 - 249,696 - 20,724 - 22,138 - 87,818 - FY09 21,921 -90.2% 24,454 -90.2% 2,012 -90.3% 2,082 -90.6% 8,205 -90.7% FY10 0 -100.0% 0 -100.0% 0 -100.0% 0 -100.0% 0 -100.0% FY11 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% FY12 55,137 0.0% 72,384 0.0% 2,373 0.0% 4,998 0.0% 4,578 0.0% FAST/ FLEX FY13 59,406 7.7% 59,406 -17.9% 4,282 80.4% 0 -100.0% 18,690 308.3% FY14 100,160 68.6% 110,504 86.0% 6,752 57.7% 9,126 0.0% 24,557 31.4% FY15 117,824 17.6% 145,717 31.9% 8,295 22.9% 11,159 22.3% 31,449 28.1% FY16 119,923 1.8% 147,160 1.0% 8,476 2.2% 9,472 -15.1% 24,890 -20.9% FY17 108,648 -9.4% 133,673 -9.2% 7,632 -10.0% 8,570 -9.5% 20,704 -16.8% FY18 (Bud.) 245,379 125.9% 268,948 101.2% 8,511 11.52% 13,797 61.0% 20,861 0.75%

Page 6 of 362018 Coordinated Plan E-16

RIDERSHIP

System-wide ridership reached a record high in FY15, and has since declined. Industry data and media reports have documented declining ridership trends on a regional, state-wide, and national basis. According to a recent study completed by UCLA’s Institute of Transportation Studies, the decline in ridership in Southern California is largely attributed to increased car ownership, especially among demographic groups that traditionally generate a large portion of ridership.1 The declining ridership, both state-wide and nationally, had its greatest impact on bus ridership.

At the modal level, BREEZE ridership declined between FY08 and FY09 as service output was reduced due to the implementation of the SPRINTER and the Great Recession. During this time, fifteen routes were discontinued, and service output (revenue hours) decreased by 10.7% while ridership decreased by 10.2%. BREEZE ridership began to stabilize in FY11 and experienced year over year increases through FY13. Ridership began to decline in FY14, and is projected to continue to decline at a more modest rate in FY18. Ridership declined in FY18 as a result of the October 2017 service changes. These service changes resulted in the discontinuation of four BREEZE routes and two FLEX routes, with modifications to several other BREEZE routes. Since the service change, NCTD reduced average weekday revenue miles by nearly 8% and average weekday revenue hours by over 6% while only seeing a decrease in ridership of 4% from FY17 Quarter 2. Several of these route changes have resulted in a moderate increase in ridership at the route-level. The anticipated ridership decline associated with the October service changes has stabilized as passengers become accustomed to the changes. A summary of the October 2017 service changes is included in the FY18 Service Planning Activities section of this document (on page 25).

COASTER ridership remained steady in FY14 and FY15, carrying over 1.6 million riders each year, but experienced declines in FY16 and FY17. In addition to market forces such as increased vehicle availability and car ownership, recent construction for track improvements and mechanical difficulties have impacted COASTER on-time performance, thus contributing to the ridership decline. COASTER ridership is projected to stabilize in FY18 as recent trends show a slowing decline.

SPRINTER ridership reached its peak in FY15 of 2.7 million riders and declined to 2.5 million in FY17. SPRINTER ridership is projected to stabilize in FY18. The addition of train attendants on the SPRINTER as an added safety and security measure may also help to stabilize ridership.

LIFT paratransit ridership increased every year from FY14 to FY17. The LIFT service area was reduced in FY18 due to BREEZE service changes, and ridership is projected to decline slightly in FY18. At the beginning of FY18, NCTD implemented several program changes to address increasing LIFT ridership, including new policies on reservations, cancellations, and pickup windows. Additionally, the planned introduction of a new LIFT eligibility and certification process will require applicants to complete an in- person interview and functional assessment to determine which NCTD mode(s) will best fit the rider’s need. This policy will help riders to fully utilize the system while decreasing impacts on the LIFT program.

FLEX ridership peaked at 31,449 in FY15 but declined in FY16 and FY17. The conversion of BREEZE routes 395 and 392 to FLEX routes in October 2017 is projected to result in an increase in FLEX ridership in FY18.

1 Michael Manville, Brian Taylor, and Evelyn Blumenberg. Falling Transit Ridership: California and Southern California. Institute for Transportation Studies. 2018

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The budgeted FY18 ridership for each mode is based on previous ridership trends with adjustments to account for the remaining number of service day types (i.e. weekdays, Saturdays, and Sundays/Holidays). Table 2 shows ridership by mode since FY08.

Table 2 – Ridership by Mode – FY08 – FY18

Fiscal Year BREEZE COASTER SPRINTER LIFT FAST/FLEX

FY08 9,744,558 1,686,015 717,960 101,161 87,818 FY09 8,747,458 1,501,619 2,195,373 115,496 8,205 FY10 7,825,176 1,271,620 2,117,920 119,150 0 FY11 7,722,646 1,390,142 2,219,825 117,734 0 FY12 7,904,516 1,624,211 2,417,640 130,384 4,578 FY13 8,339,239 1,629,196 2,000,888 145,039 18,690 FY14 8,124,839 1,673,816 2,551,106 154,162 24,557 FY15 8,018,531 1,641,525 2,769,686 184,785 31,449 FY16 7,547,119 1,556,056 2,677,929 199,670 24,890 FY17 6,731,930 1,454,865 2,549,053 202,173 20,704 FY18 (Budgeted) 6,674,207 1,459,069 2,500,877 204,486 20,861

Page 8 of 362018 Coordinated Plan E-18

COST EFFECTIVENESS - FAREBOX RECOVERY RATIO

Farebox recovery ratio is the fraction of operating expenses covered by fare revenues. The farebox recovery ratio is a very important performance metric as there is a state mandate, through the State of California’s Transportation Development Act, that links funding to farebox recovery performance. NCTD’s fixed-route and rail modes are required to achieve an 18.8% farebox recovery, while LIFT requires a 10% farebox recovery. Additionally, a local sales tax initiative benchmarks operating cost (the denominator in calculating farebox recovery) containment against the San Diego Area Consumer Price Index as a condition for providing funding.

Fare Revenue and Policy

Fare revenue generation (the numerator in calculating farebox recovery) is directly correlated with ridership (also referred to as boardings) and fare policy (rates). Fare revenue should be expected to directly correlate with ridership trends in the absence of changes to fare policy. Fare policy is primarily focused on the establishment of rates and enforcement policies associated with usage of specific transit services to achieve revenue outcomes that will offset the operating cost that must be subsidized.

The Federal Transit Administration and the San Diego Region Comprehensive Fare Ordinance establish specific fare policies for NCTD which include both fare capping and discounts to specified customer populations. Fare policy changes to increase rates are implemented to increase customer revenue with an understanding that overall ridership may decline either short-term or long-term as a result of the rate increase. Additionally, fare policy changes to enhance fare enforcement/payment may result in increased customer revenue. NCTD substantially reduced its fares effective January 2011 back to 2007 fare rates and rates have remained unchanged since that time, as shown in Table 3.

Table 3: NCTD Fare Rates NCTD Fare Rates 2010 2011-Current BREEZE, One Way (Adult) $2.00 $1.75 SPRINTER, One Way (Adult) $2.00 $2.00 COASTER, One Way (Adult) $5.00-$6.50 $4.00-$5.50 LIFT, One Way $4.00 $3.50

Note: NCTD reduced its fares effective January 2011 to return to 2007 levels and have remained unchanged since that time.

As shown in Graph 1, overall system ridership declined similarly to decreased fare revenue. Graph 2 displays the overall system average fare revenue which has remained relatively constant. FY18 budgeted fare revenue shows a slight increase from FY17, with a small decrease in system boardings.

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Graph 1 – Overall System Boardings and Fare Revenue

Overall System Boardings and Fare Revenue 13,000,000 $20,000,000.00 $19,500,000.00 12,500,000 $19,000,000.00 12,000,000 $18,500,000.00 $18,000,000.00 11,500,000 $17,500,000.00

11,000,000 $17,000,000.00 $16,500,000.00 10,500,000 $16,000,000.00 $15,500,000.00 10,000,000 $15,000,000.00 9,500,000 $14,500,000.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg)

Boardings Fare Revenue

Graph 2 – Overall System Fare per Boarding

Overall System Fare Per Boarding $1.80

$1.56 $1.54 $1.54 $1.60 $1.51 $1.50 $1.51 $1.50 $1.53 $1.45 $1.49 $1.41 $1.40

$1.20

$1.00

$0.80

$0.60

$0.40

$0.20

$0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg)

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BREEZE fare revenue has decreased every year along with ridership. Graph 3 indicates that there is almost a 1:1 ratio between BREEZE boardings and fare. As Graph 4 indicates, BREEZE average fare per boarding has remained around $1.00 since FY08. Average fare has varied up to 9.6% from the previous year over the last ten years. Graph 3 – BREEZE Boardings and Fare Revenue

BREEZE Boardings and Fare Revenue 10,000,000 $10,000,000.00 9,000,000 $9,000,000.00 8,000,000 $8,000,000.00 7,000,000 $7,000,000.00 6,000,000 $6,000,000.00 5,000,000 $5,000,000.00 4,000,000 $4,000,000.00 3,000,000 $3,000,000.00 2,000,000 $2,000,000.00 1,000,000 $1,000,000.00 0 $0.00

Boardings Fare Revenue

Graph 4 – BREEZE Average Fare per Boarding

BREEZE Fare Per Boarding $1.20 $1.07 $1.05 $1.02 $1.01 $1.01 $1.03 $0.97 $0.99 $0.98 $1.00 $0.95 $0.95

$0.80

$0.60

$0.40

$0.20

$0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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COASTER boardings and fare revenue, shown in Graph 5 have decreased year over year from FY14. As shown in Graph 6, fares have remained relatively constant since FY11, fluctuating +/- 0.4 to 4.9% from the previous year..

Graph 5 – COASTER Boardings and Fare Revenue

COASTER Boardings and Fare Revenue 1,800,000 $9,000,000.00 1,600,000 $8,000,000.00 1,400,000 $7,000,000.00 1,200,000 $6,000,000.00 1,000,000 $5,000,000.00 800,000 $4,000,000.00 600,000 $3,000,000.00 400,000 $2,000,000.00 200,000 $1,000,000.00 0 $0.00

Boardings Fare Revenue

Graph 6 – COASTER Average Fare per Boarding

COASTER Fare Per Boarding $6.00

$4.84 $4.65 $5.00 $4.50 $4.43 $4.56 $4.51 $4.42 $4.44 $4.42 $4.15 $4.28 $4.00

$3.00

$2.00

$1.00

$0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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SPRINTER ridership and fare revenue, shown in Graph 7, peaked in FY15 but have since decreased year over year. Graph 8 shows SPRINTER average fare, which has remained relatively constant since FY11, fluctuating +/- 0.1-4.9% from the previous year.

Graph 7 – SPRINTER Boardings and Fare Revenue

SPRINTER Boardings and Fare Revenue 3,000,000 $3,500,000.00 2,500,000 $3,000,000.00 $2,500,000.00 2,000,000 $2,000,000.00 1,500,000 $1,500,000.00 1,000,000 $1,000,000.00 500,000 $500,000.00 0 $0.00

Boardings Fare Revenue

Note: SPRINTER operations began in Q3 of FY2008

Graph 8 – SPRINTER Average Fare per Boarding

SPRINTER Fare Per Boarding $1.20 $1.14 $1.08 $1.10 $1.08 $1.08 $1.11 $1.11 $1.03 $1.06 $0.98 $1.00 $0.93

$0.80

$0.60

$0.40

$0.20

$0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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LIFT boardings and fare revenue have increased from FY14 to FY17 as shown in Graph 9. Fare revenue has increased by $0.22 per boarding since FY14 as seen in Graph 10. The primary reason for the increase is due to a change in service delivery by shifting to a single contractor service operation with minimal subcontracted trips.

Graph 9 – LIFT Boardings and Fare Revenue

LIFT Boardings and Fare Revenue 250,000 $900,000 $800,000 200,000 $700,000 $600,000 150,000 $500,000 $400,000 100,000 $300,000 50,000 $200,000 $100,000 0 $0

Boardings Fare Revenue

Graph 10 – LIFT Average Fare per Boarding

LIFT Fare Per Boarding

$4.50 $4.20 $4.24 $4.18 $4.01 $3.89 $3.90 $3.89 $4.00 $3.75 $3.82 $3.68 $3.72 $3.50 $3.00 $2.50 $2.00 $1.50 $1.00 $0.50 $0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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FAST was a demand response service that was discontinued in FY09. NCTD did not operate non-ADA demand response service during FY10 and FY11, and began FLEX service in FY12. FAST/FLEX boardings and fare revenue have seen the greatest volatility in the comparison of boardings and fare as seen in Graph 11. The large increase in average fare revenue in FY12 shown in Graph 12 is attributed to the implementation of FLEX service, which included routes 371, 372, 373, and 374. FLEX charges a premium fare because of its ability to deviate to areas along the route, leading to the increased fare per boarding compared to BREEZE.

Graph 11 – FAST/FLEX Boardings and Fare Revenue

FAST/FLEX Boardings and Fare Revenue 100,000 $90,000 90,000 $80,000 80,000 $70,000 70,000 $60,000 60,000 $50,000 50,000 $40,000 40,000 30,000 $30,000 20,000 $20,000 10,000 $10,000 0 $0

Boardings Fare Revenue

Graph 12 – FAST/FLEX Average Fare per Boarding

FAST/FLEX Fare Per Boarding $12.00 $10.23 $10.00

$8.00

$6.00 $4.08 $4.00 $3.09 $2.38 $2.66 $2.72 $2.66 $2.00 $0.91 $0.97 $0.00 $0.00 $0.00 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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Operating Cost

NCTD has contracted out all operations, a decision that has controlled costs. FY17 total operating cost was $92.5 million. The majority of the ridership, cost, and fare revenue is collected from the fixed-route service (i.e. BREEZE, COASTER, and SPRINTER). As ridership decreases on fixed-route service, the necessary subsidy will increase.

Graph 13 – Overall System Operating Cost

Overall System Operating Cost $120,000,000

$100,000,000

$80,000,000

$60,000,000

$40,000,000

$20,000,000

$0 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

Operating Cost

BREEZE operating cost increased every year since FY11 due to incremental increases in the contractor rate per revenue mile. FY17, the last year in the previous contract, cost $48.5 million to operate. NCTD switched contractors in FY18 and with the change in contractors came a change in how the contract was billed. NCTD formerly paid per revenue mile; however, with MV Transportation the rate is billed through total miles and revenue hours operated.

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Graph 14 – BREEZE Operating Cost

BREEZE Operating Cost $60,000,000

$50,000,000

$40,000,000

$30,000,000

$20,000,000

$10,000,000

$0 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

Operating Cost

COASTER operations cost $18.1 million in FY17, the first year in a new operations contract with Bombardier. FY18 operating cost is on track to cost less than FY17, as FY17 included a large mobilization cost at the beginning of the new contract, while assessed liquidated damages (LDs) in FY18 have resulted in financial penalties that lower operating costs.

Graph 15 – COASTER Operating Cost

COASTER Operating Cost $25,000,000

$20,000,000

$15,000,000

$10,000,000

$5,000,000

$0

SPRINTER operations cost $15.5 million in FY17 and is on track to exceed that in FY18. FY17 was also the first year of a new operations contract with Bombardier. The operating cost in FY18 has

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increased due to the addition of train attendants on the trains, an added safety and security measure for SPRINTER customers.

Graph 16 – SPRINTER Operating Cost

SPRINTER Operating Cost $25,000,000

$20,000,000

$15,000,000

$10,000,000

$5,000,000

$0

Note: SPRINTER operations began in Q3 of FY08

LIFT operating cost has increased by $1 million every year between FY13 and FY17. FY18 is on track to exceed FY17 due to increased demand for the service. NCTD is actively working with the LIFT contractor to improve the efficiency of the service and reduce the operating cost.

Graph 17 – LIFT Operating Cost

LIFT Operating Cost $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0

Operating Cost

FLEX operating cost remained relatively constant between FY14 and FY16. FY17 ended the year as the most expensive year on record for FLEX, costing $739,753. FY18 will most likely exceed FY17

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cost; however, NCTD converted BREEZE Routes 392 and 395 to FLEX along with part of BREEZE Route 315 in October 2017, increasing the FLEX service and the associated cost.

Graph 18 – FLEX Operating Cost

FAST/FLEX Operating Cost $1,200,000

$1,000,000

$800,000

$600,000

$400,000

$200,000

$0 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

Operating Cost

Farebox Recovery

As previously discussed, NCTD lowered fares in 2011 essentially returning fares to 2007 rates. At the same time, overall system operating costs have increased year over year since FY11. As the cost of providing service increases alongside ridership declines, the farebox recovery ratio decreases. Beginning in FY10, NCTD transitioned its bus operations to contract operations as part of a number of efforts to achieve financial stability and reduce projected deficits. NCTD’s farebox recovery by mode from FY13 through FY18 is provided in Table 4.

Table 4 – Farebox Recovery by Mode – FY13 – FY18

FAREBOX RECOVERY FY13 FY14 FY15 FY16 FY17 FY18 (Budg.) BREEZE 21.4% 19.7% 19.5% 16.4% 13.2% 13.1% COASTER 38.4% 39.0% 37.5% 41.1% 35.6% 38.9% SPRINTER 15.5% 18.4% 18.6% 18.3% 17.3% 13% LIFT 14.1% 11.9% 9.3% 9.2% 8.3% 7.6% FLEX 15.0% 12.3% 12.4% 10.4% 7.6% 5.2% System-Wide 23.9% 23.4% 22.5% 20.7% 17.7% 16.7%

The Transportation Development Act requires the COASTER to achieve a minimum farebox recovery of 18.8%. The COASTER has the highest farebox recovery of all NCTD modes due to a combination of factors, and the ratio is directly influenced by NCTD’s business model to contract operations, ridership trends, and the premium fare charged for this service. By contracting out operations, NCTD is better able to control operating costs which helps to maintain a higher farebox recovery ratio in combination with the premium fare. To illustrate this, NCTD’s operating expense per passenger trip ranks 8th out of 24 commuter rail operator peers in the country, while farebox recovery ranks 15th and average fare ranks

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12th. This indicates that relatively consistent ridership along a defined corridor, combined with cost containment through contracted service, has positively impacted farebox recovery. Since 2014, the farebox recovery on the COASTER ranged between 35.6% and 41.1%, with a slight decline in FY18 projections primarily due to market factors and potential impacts to on-time performance associated with continued construction projects along the corridor.

The Transportation Development Act requires the BREEZE to achieve a minimum farebox recovery of 18.8%. Between FY13 and FY17 the farebox recovery for BREEZE declined from 21.4% to 13.2%. This decrease can be attributed to increases in operating costs and reduced ridership levels, as previously discussed. This number has since increased by 0.3% in the current fiscal year due to service changes implemented in October 2017 that improved efficiency.

The Transportation Development Act requires the SPRINTER to achieve a minimum farebox recovery of 18.8%. SPRINTER farebox recovery remained relatively constant from FY14 through FY16 but declined in FY17 due to lower ridership and a change in cost allocation. The SPRINTER farebox recovery has slipped further in budgeted FY18 due to the addition of Train Attendants now on every train, as well as discounted passes subsidized from the Low Carbon Transit Operations Program (LCTOP).

The Transportation Development Act requires LIFT service to achieve a minimum farebox recovery of 10%. Farebox recovery for LIFT declined from 14.1% in FY13 to 8.3% in FY17, and budgeted FY18 farebox recovery is below 8%; NCTD staff are working with MV Transportation to increase the efficiency of LIFT operations as well as bring additional technology on board from Trapeze that will enable customers to book or cancel trips without speaking to a reservationist, and allowing more dynamic routing of LIFT vehicles to provide more efficient service. NCTD has also incentivized cost savings with MV in the contract, allowing MV to sub-contract trips to taxis and other service providers when the cost is lower than the MV contracted rate. NCTD is also proposing changes to the regional fare ordinance to improve farebox recovery performance.

The farebox recovery of FLEX services steadily declined from FY13 to FY17 (from 15% to 7.6%) and will likely decline in FY18 (to 5.2%). Increased budgeted costs associated with FLEX service is due to service changes made in October 2017 that discontinued FLEX 373 and 374 and converted fixed-routes 392 and 395 to FLEX service. FLEX service requires a premium fare because of the rural areas the service operates in and the ability to deviate within ¾ miles of the route.

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Graph 19 – Farebox Recovery by Mode

Farebox Recovery by Mode 45.0%

40.0%

35.0%

30.0%

25.0%

20.0%

15.0%

10.0%

5.0%

0.0% BREEZE COASTER SPRINTER LIFT FLEX System-Wide

FY13 FY14 FY15 FY16 FY17 FY18 (Budg.)

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SERVICE QUALITY – CUSTOMER FEEDBACK AND ON-TIME PERFORMANCE

Customer Feedback Customer feedback is measured in the number of complaints, comments, and compliments NCTD receives from its riders. In FY15, the NCTD Call Center assumed all NCTD-related calls. Prior to this time, the San Diego Metropolitan Transit System (MTS) was responsible for responding to NCTD- related customer feedback calls across all modes.

Table 5 shows the customer feedback by mode. The FY18 column includes customer feedback for the first three quarters of the fiscal year. Service related complaints refer to early and late trips, routing concerns, and passed stops and other capacity issues. Operator related complaints refer to interpersonal communications with bus operators and train attendants, and instances of dangerous driving. Reservation and dispatch complaints on LIFT and FLEX service refer to the online and call-in reservation procedures. Equipment-related complaints on the COASTER and SPRINTER refer to horn- related complaints and equipment issues.

The number of customer complaints throughout the system have fluctuated since FY13, due in part to changes in call center responsibilities and service contractors. Beginning in FY17, Bombardier assumed all rail operations, while MV assumed all BREEZE, FLEX, and LIFT operations beginning in FY18. Through these contract changes, an increase in customer complaints is expected. As the service operators and customers become more accustomed to operations, the number of complaints is expected to stabilize or decrease.

BREEZE complaints have been split between service and operator complaints since FY13. The number of total BREEZE complaints for FY18 is expected to continue in a downward trend from previous years. LIFT complaints have increased between FY17 and FY18, particularly in service-related complaints. This increase is likely due the October 2017 service changes, as well as a change in service contractor. FLEX service-related complaints have increased as well, which is also attributed to the service changes.

COASTER complaints increased between FY16 and FY17, coinciding with a change in service provider. Recent construction for track improvements and mechanical difficulties have impacted COASTER on-time performance, contributing to the increase in service-related complaints. FY18 complaints on the SPRINTER have increased significantly from the previous year, largely due to the presence of train attendants on-board.

Table 5: Customer Feedback by Mode BREEZE FY13 FY14 FY15 FY16 FY17 FY18(YTD) Complaints 962 900 1257 1232 1145 841 Comments 18 75 110 151 95 59 Compliments 66 69 122 137 100 106 Service Related Complaints 46% 42% 47% 48% 49% 44% Operator Related Complaints 43% 48% 43% 46% 42% 49%

LIFT FY13 FY14 FY15 FY16 FY17 FY18(YTD) Complaints 186 177 239 189 253 376 Comments 1 21 29 33 43 34 Compliments 1 8 26 37 14 31 Service Related Complaints 34% 39% 29% 41% 39% 60% Operator Related Complaints 9% 17% 22% 19% 21% 17% Reserv/Dispatch Complaints 38% 34% 33% 21% 28% 13%

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FLEX FY13 FY14 FY15 FY16 FY17 FY18(YTD) Complaints 29 25 24 14 30 15 Comments 0 1 6 5 4 4 Compliments 1 6 1 1 0 1 Service Related Complaints 55% 76% 54% 57% 43% 73% Operator Related Complaints 10% 8% 29% 21% 27% 13% Reserv/Dispatch Complaints 17% 0% 17% 0% 13% 0%

COASTER FY13 FY14 FY15 FY16 FY17 FY18(YTD) Complaints 150 93 58 119 207 177 Comments 10 50 56 55 51 36 Compliments 10 15 12 33 13 11 Service Related Complaints 33% 44% 29% 42% 39% 48% Operator Related Complaints 11% 12% 9% 5% 7% 11% Equipment Complaints 38% 28% 34% 34% 29% 21%

SPRINTER FY13 FY14 FY15 FY16 FY17 FY18(YTD) Complaints 85 35 57 75 70 125 Comments 4 29 29 25 19 10 Compliments 3 3 1 1 3 6 Service Related Complaints 35% 43% 54% 49% 27% 45% Operator Related Complaints 11% 9% 9% 8% 13% 22% Equipment Complaints 31% 26% 23% 39% 44% 18%

On-Time Performance The primary metric for service reliability is on-time performance (OTP), measured as the percentage of revenue bus and train trips that adhere to scheduled arrival/departure times within a certain threshold as specified in published route time tables. OTP by mode between FY13 and FY18 (YTD) is provided in Table 6.

Table 6 – On-Time Performance by Mode – FY13 – FY18 ON-TIME PERFORMANCE Goal FY13 FY14 FY15 FY16 FY17 FY18(YTD) BREEZE 90% 85.0% 88.3% 89.2% 88.3% 89.5% 88.7% COASTER 95% 97.9% 96.8% 98.2% 95.5% 93.1% 90.2% SPRINTER 98% 98.5% 99.3% 99.2% 98.5% 99.1% 98.1% LIFT 95% 92.2% 93.8% 91.5% 92.0% 89.2% 90.3% FLEX 95% 96.0% 95.5% 96.1% 98.3% 98.0% 98.4%

COASTER OTP remained above the NCTD goal of 95% through FY16, but declined to 93.1% for FY17 and 90.2% for FY18 YTD (year to date). The decline in COASTER OTP is due to six construction projects along the corridor and minor technical problems experienced during the implementation of Positive Train Control (PTC). SPRINTER service consistently met the 98% on-time performance goal over the last five years. FLEX service has consistently met the 95% on-time target, while both BREEZE bus and LIFT paratransit have failed to meet their respective goals of 90% and 95% since FY13. There are a variety of factors that have contributed the poor on-time performance of BREEZE and LIFT, including increased congestion and roadway construction. NCTD purchased Drivermate, a Trapeze technology to improve on-time performance. Planning and Operations staff continues to work with the contracted bus operations service provider, MV Transportation, to improve BREEZE performance through schedule adjustments and daily, weekly, and monthly reports on OTP.

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Graph 20 – On-Time Performance by Mode

On-Time Performance by Mode 100.00% 95.00% 90.00% 85.00% 80.00% 75.00% 70.00% 65.00% 60.00% 55.00% 50.00% BREEZE COASTER SPRINTER LIFT FLEX

FY13 FY14 FY15 FY16 FY17 FY18(YTD)

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FY2018 SERVICE PLANNING ACTIVITIES

Service Planning activities in FY18 include: the implementation of two service bids; ongoing route-by- route service performance monitoring; analysis of SPRINTER runtimes to improve travel times; coordination with North County coastal cities and Camp Pendleton to establish a bikeshare pilot program; and the development of a fixed-route bus stop inventory for potential removal or consolidation. The Service Planning team also continues to coordinate with Finance staff on data systems used by NCTD for the effective monitoring of service, National Transit Database (NTD) reporting, and day-to-day oversight of NCTD’s service contractors.

The two service bids in FY18 are a departure from tradition in which BREEZE schedules would change in February and August and the COASTER schedule would change in October and April. All NCTD modes will have schedule changes on the same day in October and April to improve intermodal connectivity within NCTD modes and with Amtrak and Metrolink services.

IMPROVED PERFORMANCE MONITORING

As stated in the Performance Trends section, NCTD experienced ridership and revenue declines in FY16 and FY17. Transit agencies around the country have experienced similar performance as previously discussed. In response to declining ridership trends and performance, NCTD refined its route performance monitoring to take a more comprehensive look at the BREEZE system and proactively respond to low performing routes.

NCTD monitors each route based on four metrics: Passengers per Revenue Mile, Passengers per Revenue Hour, Cost per Passenger, and Farebox Recovery. Prior to FY18, each route was assigned and measured within a route category; Core, Corridor, Local, Local – Small Vehicle, Commuter, and Rural. Routes either passed, failed, or were placed on a watchlist based on the average of their assigned category. If a route failed three out of the four measures for two consecutive non-school bids, it was deemed deficient. A deficient route would be slated for targeted marking, service frequency change, restructuring, or other strategies available to improve performance.

In FY17, NCTD moved away from measuring route performance within categories to ranking routes within the entire BREEZE system. This new holistic approach creates a composite score for the BREEZE system with a goal to improve productivity. The same four metrics are applied, and each route receives a productivity score based on the median score of the entire system. Any route that exceeds 80% of the median or above receives a passing grade. Routes that score between 21% and 79% of the median are placed on a watchlist while any routes below 20% of the median are deemed deficient. Based on the new methodology, NCTD identified productive and deficient routes in FY16 to inform service strategies in FY18 (see Table 7 below).

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Table 7 – FY16 BREEZE Productivity Rankings

Low Ranking BREEZE Routes Identified for Review

OCTOBER 2017 BREEZE AND FLEX SERVICE CHANGE

Utilizing the new comprehensive route performance methodology, NCTD staff identified service efficiency measures for BREEZE to reduce annual operational costs with minimal impact to ridership. After completion of public comment and a Title VI analysis, the Board approved revised transit route plans and service implementation occurred in October 2017, as provided in Table 8 – BREEZE and FLEX Final Approved Service Changes. Operational statistics since October indicate that the service changes resulted in a reduction of 136 weekday revenue hours and 1,411 weekday total miles2 compared to the same period from the prior year. If the service change spanned the full fiscal year (with implementation on July 1st, 2017), the fiscal savings for FY18 compared to FY17 are projected to be nearly $1.7 million. At the same time, only 1.6% decrease in weekday ridership is projected, while Saturday and Sunday ridership is projected to increase by 1.6% and 6.17%, respectively.

2 While revenue miles are used industry-wide for performance measurements, total miles are used here because they are contractually billable to NCTD

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Table 8 – FY18 BREEZE Service Changes: October 2017

Route BREEZE and FLEX October 2017 Service Changes 101 Extended all trips to terminate at University Town Center. All trips now operate via Faraday Ave. and College Blvd. deviation. Eliminated Palomar Airport Road / Yarrow 309 Drive/ Camino Vida Roble deviation. Converted some portions in Camp Pendleton to FLEX service. Route now runs between 14 Area to Carlsbad 315 Village COASTER station via 325 routing between College Blvd. SPRINTER station and Carlsbad Village station. 316 Eliminated route, certain areas served by modifications to Route 318 and 323. 318 Modified route to serve certain areas previously covered by Route 316, including the VA Clinic. Improved mid-day service to operate once an hour in each direction. Added new routing north of College Blvd. 323 SPRINTER station to serve areas previously served by Route 316. Eliminated mid-day tripper service between Quarry Creek and Plaza Camino Real, school trippers remain. Now runs in conjunction with Route 315 between Carlsbad Village COASTER station and College Blvd. 325 SPRINTER station using the Tamarack deviation on every trip. 335 Eliminated Route 335, majority of route is served by 334 and 302. Eliminated route between ETC and Old Palomar Hospital, which is still served by Routes 351, 352, 355, 357, 353 and 388. Modified schedule to improve connections with SPRINTER and other BREEZE routes. Reduced frequency on remainder of route to every 60 minutes. 373 Eliminated FLEX zone. 374 Eliminated FLEX zone. Added an additional southbound trip in the morning to get customers in Pala, Pauma, and Valley Center to 388 Escondido before 8:00 and an additional round trip in the afternoon to help overcrowding. 389 Eliminated route. Pala Casino is served by Route 388. Existing route is served by new FLEX route offering service between OTC and 14 Area on Camp Pendleton. New 392 service provided between Naval Hospital Camp Pendleton and 22 Area. 395 Existing route is served by new FLEX route between OTC and Camp San Onofre. 444 Extended route along Armada to serve areas previously served by Route 446. 446 Eliminated route, portion of route is served by route 444

LIFT ADA PARATRANSIT PROGRAM CHANGES

In FY18, NCTD implemented program changes for LIFT ADA Paratransit service and developed a five- step program management involvement strategy to improve the customer riding experience and achieve operational and cost efficiencies.

1. Transfer of LIFT data and reporting systems to NCTD from previous Contractor 2. Implementation of software systems to improve the customer experience 3. Implementation of the Comprehensive Regional Fare Ordinance 4. Revised paratransit eligibility certification 5. Continued coordination with MTS to allow for some overlap in service to improve efficiency

Some of the LIFT program changes were implemented in FY18, with others to be completed in FY19 (see FY19 System-Wide Operations Plan – Service Implementation Plan on Page 24).

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In FY18, LIFT data and reporting systems was successfully transferred to NCTD from the Contractor. This transfer enables NCTD to control system setup consistent with contractual requirements and provides greater data system oversight and reporting.

Several LIFT software technologies were implemented in FY18. DriverMate is used in conjunction with Mobile Data Terminals (MDT’s) on-board the vehicles to push driver manifests and payment information to the operators and provide real-time tracking and messaging between dispatch and the vehicles. Trip Broker allows the Contractor to broker trips out to other providers in order to more cost effectively provide service.

By the end of FY18, NCTD plans to release Web/Notifications tools used by clients to enable them to book, cancel, and modify trips either on-line or via interactive voice response systems, as well as enable real time vehicle tracking in conjunction with MDT’s. This application also allows customers to be notified of the impending arrival of their ride, allowing them to wait in comfort rather than curb-side.

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System-wide Operations Plan

This section presents NCTD’s five-year action plan for improving transit system ridership, operations, and associated capital improvements from FY19 through FY23.

FY 2019 – FY 2023 SERVICE PLANNING ACTIVITIES

NCTD has initiated a land use study that will inventory and analyze existing land use, planning conditions, gaps between land use and mobility, and strategies to address these gaps. After this study is completed, NCTD will then advance a comprehensive operations analysis (COA) that will provide an in-depth study of NCTD’s modes to guide future service levels, design, and implementation. SERVICE PLAN SUMMARY (FY2019 – FY2023)

Service changes beyond FY19 are contingent upon several factors including achievement of defined productivity standards and targets, funding availability, external factors affecting NCTD operating costs (e.g., fuel costs) and service area environment (e.g., employment growth and traffic congestion). Staff considers future service expansion within the context of local mobility needs in North San Diego County, including service derived from short- and long-range plans, which identify future service needs for the region, based on projected population growth, housing, and commercial development. A five-year projection of miles, hours, ridership, and passenger fares is provided in Table 9 and does not include any potential service increase or decrease from the future COA. Year-by-year descriptions of planned service changes are provided in the following sections.

Table 9 – Planned system-wide Service Hours and Miles FY2019 – FY2023 FY2019 FY2020 FY2021 FY2022 FY2023 Revenue Miles 7,985,758 8,033,860 8,091,615 8,114,680 8,108,957 Total Miles 9,081,930 9,137,644 9,229,119 9,256,345 9,249,383 Revenue Hours 608,382 612,143 612,289 614,113 613,614 Total Hours 667,001 671,170 671,398 673,437 672,860 Ridership 10,689,811 10,763,520 10,893,218 11,006,183 10,993,273 Fare Revenues $16,158,074 $16,274,019 $16,653,610 $17,045,252 $17,024,871

Consistency with regional plans is an underlying tenet of NCTD’s service planning effort. San Diego County’s short-range transit plan (known as the Coordinated Plan) is a five-year plan prepared by SANDAG that contains a biennially updated list of specific gaps in the transportation system where individuals with disabilities, older adults, low-income individuals, and others are underserved by transit. NCTD strives, consistent with NCTD polices, standards, and procedures, to address unmet needs using the most cost-effective means available. Similarly, SANDAG prepares San Diego County’s long-term regional plan, the 2050 Regional Transportation Plan (RTP), which identifies transit corridors that should receive increased transit service given growing population and increasing development. The RTP identifies the coastal corridor, which is served by COASTER and BREEZE Route 101, as well as the Mission Avenue/Santa Fe corridor (BREEZE Route 303) as warranting Rapid service in the future. The City of Encinitas completed a Transit Feasibility Study that recommends additional fixed-route service, which NCTD will consider in the future. Vehicle fleet expansion is required to implement these service improvements. During the next five years NCTD will use the performance monitoring framework to reallocate existing resources where service is warranted.

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Expanding the capacity of COASTER and SPRINTER is a key long-term objective for improving regional transit network effectiveness throughout North San Diego County. Currently, capacity of both rail lines is limited by the length of single-track segments, which limits the slot capacity of the line. NCTD will increase COASTER capacity as discussed in Appendix A: Service Design Guidelines, using cost-effective methods that will have the biggest impact on ridership. The TransNet Ordinance, which provides sales tax revenues to fund construction of double track and other capacity enhancing projects along the COASTER corridor will also fund expanded operations once the capacity projects have been largely completed. As part of the ordinance, it is planned to expand COASTER frequency up to every 20 minutes in the peak hours in 2020, and up to every 20 minutes in the peak hours and once an hour in the off peak in 2035. NCTD is currently procuring new COASTER locomotives to accommodate the increased service. NCTD is working with SANDAG to refine these frequency improvements for implementation to ensure they provide the most effective service and intermodal connectivity. NCTD has conducted surveys on COASTER to identify when customers want and/or need the service to make COASTER a more attractive option when double-tracking projects are complete and the equipment is available to increase frequency.

It is anticipated that SPRINTER service levels will remain constant over the next five (5) years, as increasing service frequency and adding express service requires additional track capacity and other improvements. The TransNet Ordinance outlined above is anticipated to provide frequency improvements to SPRINTER before 2034. Additionally, service span will not deviate from baseline levels due to the fact that freight carriers operate daily between the hours of midnight and 3 a.m. The Federal Railroad Administration (FRA) waiver with NCTD prohibits the SPRINTER from operating when heavy rail vehicles are operating to avoid any potential contact between heavy and light rail vehicles.

PROVIDING PARATRANSIT ALTERNATIVES

NCTD’s LIFT ADA paratransit service fulfills the mandate for ADA paratransit service. NCTD recognizes the need for elderly and disabled individuals to have transportation options in addition to LIFT ADA paratransit. Customers who live within the ¾-mile buffer around fixed-route bus service are encouraged to use NCTD’s ADA compliant fixed-route system for all or some of their trips; NCTD incentivizes the use of fixed-route options by ADA paratransit-certified individuals by allowing those individuals to ride fare- free on the BREEZE and SPRINTER. However, because paratransit service is limited to areas within ¾- mile of fixed-route service, individuals living outside of that buffer cannot use the service and must rely on alternative transportation provided by human services transportation providers, such as Facilitating Access to Coordinated Transportation (FACT), or other transportation network companies, such as taxicabs, Uber, or Lyft.

SERVICE CHANGE EFFECTS ON PERSONS WITH DISABILITIES AND OLDER ADULTS

NCTD is committed to addressing the unmet transportation needs among persons with disabilities and older adults as identified in SANDAG’s Coordinated Plan. Any changes proposed to BREEZE services are reviewed specifically for consistency with the Coordinated Plan. Additionally, most changes to fixed- route service will affect the provision of LIFT ADA paratransit service as required by ADA. Thus, changes in route alignment, span of service hours, and days of service will affect the availability of paratransit service.

• Route alignment: New routes and changes to existing routes will affect the ¾-mile buffer around those routes in which paratransit service is provided. • Service span: Increasing service span will increase the availability of hours to provide paratransit service.

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• Days of service: With the addition of Saturday and Sunday/holiday service, complementary paratransit will be made available.

NCTD recognizes the importance of evaluating the impact of fixed-route service changes on the provision of complementary paratransit service, and the effect that fixed-route changes may have on the paratransit budget. NCTD monitors trip time of LIFT trips to ensure they are meeting the requirement that trips are not excessively long. As demand for paratransit service is expected to increase, NCTD may need to expand the fleet unless the share of trips that are brokered is increased.

FY19 SYSTEM-WIDE OPERATIONS PLAN – SERVICE IMPLEMENTATION PLAN

FY19 CHANGES

It is anticipated that NCTD service levels will decline slightly from FY18 to FY19 as a result of the first full year of service under the new route structure implemented in October 2017. BREEZE is expected to have the largest decline in FY19, due to service reductions in FY18. FLEX service is projected to increase, due to some BREEZE routes converted to FLEX service. After several years of service increases, LIFT service is expected to remain the same, due to a reduction in the LIFT/BREEZE service area in FY18 and the implementation of program management strategies. COASTER and SPRINTER levels of service are expected to remain the same from the prior year.

NCTD staff will continue to monitor operational performance and develop proactive plans to support increased ridership and revenue. The anticipated FY19 level of planned service hours and miles are shown in Table 10. NCTD will also fully implement program changes for LIFT ADA Paratransit service as previously mentioned. Each LIFT ADA Program change for FY19 is listed below. Table 10 – FY19 Level of Planned Service Hours and Miles Fiscal Year 2019 Vehicle Revenue Total Vehicle Revenue Total Ridership Fare Revenue Miles Miles Hours Hours COASTER 275,977 292,622 6,944 8,022 1,463,663 $6,498,662 SPRINTER 519,785 521,714 23,623 23,763 2,581,560 $2,736,453 BREEZE/FLEX 5,385,643 6,103,325 459,564 492,991 6,456,729 $6,187,306 LIFT 1,804,354 2,164,269 118,251 142,224 187,860 $732,653

IMPLEMENTATION OF THE COMPREHENSIVE REGIONAL FARE ORDINANCE

In FY17, NCTD began to explore changes to the SANDAG’s Comprehensive Regional Fare Ordinance. This effort will continue in FY19, with proposals to change the ordinance.

The SANDAG’s Comprehensive Regional Fare Ordinance states the following:

The Cash Fare for ADA paratransit per ride for ADA-certified passengers for one complete trip, origin to destination, regardless of any need to transfer between ADA transit operators or zones, shall be double the local fixed-route fare of the typical fixed-route service linking the origin and destination based on a determination by MTS or NCTD. Such determination must be made by calculating the regular fixed-route fare, including transfers for a trip of similar length, at a similar time of day, on the transit operator’s fixed-route system. NCTD is proposing changes to the fare ordinance which would cap a trip on paratransit services at a fixed cost of $7.00 if more than one fixed-route bus was required to complete the comparable fixed-

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route trip. This fare change is proposed to go into effect July 1, 2018. In addition, NCTD is proposing to increase the fare for BREEZE from $1.75 to $2.00. A summary table is provided below.

Table 11 – FY18 LIFT Fare Structure Total Number of Transfers for Fixed-route LIFT ADA Fixed-route Service Making Base Fare Paratransit Fare Same Trip as ADA Paratransit Trip No Transfer Required for Fixed- $2.00 $4.00 route 1 Transfer for Fixed-route Trip (a total of 2 buses required to $4.00 $7.00 complete a trip) 2 Transfers for Fixed-route Trip (a total of 3 buses required to $6.00 $7.00 complete a trip) 3 Transfers for Fixed-route Trip (a total of 4 buses required to $8.00 $7.00 complete a trip)

In addition, NCTD is also proposing that the ADA Paratransit Fares for LIFT Paratransit service be capped at two times the base fare of NCTD’s fixed-route service per one-way trip for customers who provide NCTD with a valid Medi-Cal approved identification number and supporting documentation.

REVISED PARATRANSIT ELIGIBILITY CERTIFICATION

The industry best practice is to require in-person appointments and functional assessments to ensure that eligibility for LIFT services is based solely on a client’s functional ability to use the fixed-route service. Studies indicate that a thorough eligibility determination process may identify a significant number of clients that are able to use fixed-route service under certain conditions. NCTD intends to implement a hybrid approach to this practice, whereby applications will still continue to be collected on-line and over the telephone, but in circumstances where functional ability (and thereby paratransit eligibility) cannot be determined by a simple review of the application, clients will be asked to participate in an in-person interview and possible functional assessment. NCTD will implement this process in the summer of 2018 with the opening of a new facility at Escondido Transit Center.

IMPLEMENTATION OF EZ-WALLET SOFTWARE

An online payment system, known as EZ-Wallet, allows LIFT customers to pay for their trip with a debit or credit card online, or over the phone. EZ-Wallet can be loaded with funds at any time and is immediately applied to a customer’s account. Funds can be used by a passenger or by a designated agent. The addition of this payment method allows customers to pre-pay for their service instead of utilizing cash or LIFT tickets while boarding. The program is anticipated to be launched in FY19.

SYSTEM-WIDE FY19 IMPACTS

In FY19, NCTD will continue to facilitate multimodal connections, while maintaining current service levels with COASTER and SPRINTER. BREEZE service levels will decline, due to FY19 being the first full year of service under the new route structure implemented in October 2017. FLEX service will increase, due

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to FLEX Routes 392 and 395 being in service for a full year. Program management strategies will be implemented to contain the rising cost of LIFT and service levels are projected to remain steady from FY18 into FY19.

FY20 SYSTEM-WIDE OPERATIONS PLAN

PROPOSED FY20 CHANGES

It is anticipated that NCTD will maintain the BREEZE, FLEX, COASTER, SPRINTER, and LIFT levels of service from the prior year with a small increase from FY19. The anticipated FY20 level of planned service hours and miles are shown below in Table 12. The service levels and ridership are based off the expected scheduling statistics and current ridership and operating statistic trends. The planned service levels in the table below are based off current expected levels and do not take into account any of the changes that may occur with the recommendations of a comprehensive operational analysis (COA). The COA, which is preliminarily scheduled to be completed midway through FY20 has the potential to recommend service level increases or decreases that may impact all modes.

Table 12 – FY20 Level of Planned Service Hours and Miles

Fiscal Year 2020 Vehicle Revenue Total Vehicle Revenue Total Ridership Fare Revenue Miles Miles Hours Hours COASTER 278,016 294,766 6,996 8,085 1,474,888 $6,548,502 SPRINTER 522,237 524,146 23,734 23,874 2,599,679 $2,755,660 BREEZE/FLEX 5,415,945 6,138,931 462,318 495,995 6,499,642 $6,231,542 LIFT 1,817,662 2,179,801 119,094 143,216 189,312 $738,316

SYSTEM-WIDE FY20 IMPACTS

Currently, it is anticipated that service impacts will be minimal due to service levels remaining constant for COASTER, SPRINTER, BREEZE, FLEX, and LIFT; however, with the completion of the COA in FY20, planned service hours and miles may change on all modes. FY21 SYSTEM-WIDE OPERATIONS PLAN

PROPOSED FY21 CHANGES

It is anticipated that NCTD will maintain the same service levels for BREEZE, FLEX, SPRINTER, and LIFT. COASTER is expected to operate increased frequencies during peak hours when some double- tracking is complete and new locomotives have replaced the original locomotives from the start of service in 1995. The FY21 level of planned service hours and miles, ridership, and revenues for all modes are shown below in Table 13. The planned service levels in the table below are based off current expected levels and do not take into account any of the changes that may occur with the recommendations of a comprehensive operational analysis (COA). The COA, which is preliminarily scheduled to be completed midway through FY20 has the potential to recommend service level increases or decreases that may impact all modes.

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Table 13 – FY21 Level of Planned Service Hours and Miles Fiscal Year 2021 Vehicle Revenue Total Vehicle Revenue Total Ridership Fare Revenue Miles Miles Hours Hours COASTER 360,217 414,250 9,065 10,424 1,543,414 $6,852,760 SPRINTER 520,675 522,582 23,663 23,803 2,615,599 $2,772,535 BREEZE/FLEX 5,399,122 6,119,699 460,860 494,425 6,539,764 $6,269,996 LIFT 1,811,602 2,172,588 118,701 142,745 194,441 $758,318

SYSTEM-WIDE FY21 IMPACTS

Currently, it is anticipated that service impacts will be minimal on BREEZE, SPRINTER, FLEX; however, with the completion of the COA in FY20, planned service hours and miles can change on those. COASTER frequency and service levels are anticipated to increase in FY21

FY22 SYSTEM-WIDE OPERATIONS PLAN

PROPOSED FY22 CHANGES

It is anticipated that NCTD will maintain the same service levels for BREEZE, FLEX, COASTER, SPRINTER, and LIFT. The FY22 level of planned service hours and miles, and ridership and revenues are shown below in Table 14. The planned service levels in the table below are based off current expected levels and do not take into account any of the changes that may occur with the recommendations of a comprehensive operational analysis (COA). The COA, which is preliminarily scheduled to be completed midway through FY20 has the potential to recommend service level increases or decreases that may impact all modes.

Table 14 – FY22 Level of Planned Service Hours and Miles Fiscal Year 2022 Vehicle Revenue Total Vehicle Revenue Total Ridership Fare Revenue Miles Miles Hours Hours COASTER 361,664 415,914 9,102 10,467 1,623,792 $7,209,635 SPRINTER 521,565 523,450 23,704 23,843 2,625,269 $2,782,785 BREEZE/FLEX 5,412,601 6,136,073 462,157 495,860 6,561,845 $6,291,248 LIFT 1,818,850 2,180,908 119,150 143,267 195,278 $761,583

SYSTEM-WIDE FY22 IMPACTS

Currently, it is anticipated that service impacts will be minimal due to service levels remaining constant for COASTER, SPRINTER, BREEZE, FLEX, and LIFT; however, with the completion of the COA in FY20, planned service hours and miles can change on all modes. FY23 SYSTEM-WIDE OPERATIONS PLAN

PROPOSED FY23 CHANGES

NCTD anticipates it will maintain the same service levels for COASTER, SPRINTER, BREEZE, FLEX, and LIFT. The FY23 level of planned service hours and miles are shown in Table 15. The planned service

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levels in the table below are based off current expected levels and do not take into account any of the changes that may occur with the recommendations of a comprehensive operational analysis (COA). The COA, which is preliminarily scheduled to be completed midway through FY20 has the potential to recommend service level increases or decreases that may impact all modes.

Table 15 – FY23 Level of Planned Service Hours and Miles Fiscal Year 2023 Vehicle Revenue Total Vehicle Revenue Total Ridership Fare Revenue Miles Miles Hours Hours COASTER 361,162 415,336 9,089 10,452 1,621,741 $7,200,529 SPRINTER 521,513 523,413 23,702 23,842 2,622,149 $2,779,478 BREEZE/FLEX 5,408,691 6,131,088 461,731 495,374 6,554,270 $6,283,923 LIFT 1,817,591 2,179,547 119,092 143,192 195,113 $760,941

SYSTEM-WIDE FY23 IMPACTS

Currently, it is anticipated that service impacts will be minimal due to service levels remaining constant for COASTER, SPRINTER, BREEZE, FLEX, and LIFT; however, with the completion of the COA in FY20, planned service hours and miles can change on all modes.

FY24 – FY28 SERVICE DEVELOPMENT THEMES

NCTD will expect to further refine the multi-modal transit system while making increased use of intelligent transportation systems technologies to monitor service delivery and compile running performance data and ridership counts.

LONG TERM SERVICE PLANS

Long-term plans include double-tracking certain segments of the COASTER and SPRINTER rail lines to enable improved service frequencies and greater system capacity. On the bus side, NCTD will strategically deploy BREEZE fixed-route services to improve feeder access to the rail network. Meanwhile, supportive changes to operating schedules, fare collection methods and technology, customer information, and accessibility of facilities will help to achieve seamless integration into the regional transit system. In addition, NCTD is planning to conduct a study that analyzes the potential for rail service expansion along the abandoned Fallbrook Junction Line, opening up service between Oceanside and key locations in Riverside County and San Bernadino County.

CAMP PENDLETON TRANSIT CENTER

In FY13, NCTD conducted a study that analyzed the potential for commuters, visitors, and residents to use transit services for travel to, from, and within Marine Corps Base Camp Pendleton. The study resulted in ridership forecasts, costs, and rail and bus operations plans for the construction of a rail station at Camp Pendleton. NCTD is likely to provide fixed-route service that meets every train, similar to the Sorrento Valley COASTER Connection shuttles. NCTD is currently seeking funding for final design, environmental approvals and construction.

CONVENTION CENTER

NCTD is planning to construct a COASTER station to service special events near the Convention Center in downtown San Diego. Currently, passengers must alight at the Santa Fe Station and transfer to the

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MTS Trolley or walk up to 1.4 miles to their final destinations. The proposed station – a single-edge platform that would serve longer special event trains – would better accommodate current travel demand and a growing population in NCTD’s service area, increase NCTD’s revenue, and provide public benefits. This project is currently in the preliminary design phase. NCTD staff will continue working with partner agencies to refine the design concept and cost estimates for this project in the upcoming fiscal year.

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Appendix F Transportation Development Act Performance Indicators TDA Productivity Improvement Results by Mode

2018 Coordinated Plan F-1

Figure 4: Operating Cost per Revenue Hour Rail (COASTER, SPRINTER, Trolley) $3,500

$3,000

$2,500

$2,000

$1,500

$1,000

$500

$0 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr FY16 FY17 FY18

COASTER SPRINTER Trolley

2018 Coordinated Plan F-2

Figure 6: Operating Cost per Revenue Hour Bus (MTS and NCTD ADA Paratransit) $100

$75

$50

$25

$0 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr FY16 FY17 FY18

MTS ADA NCTD ADA

2018 Coordinated Plan F-3 2018 Coordinated Plan F-4 2018 Coordinated Plan F-5

2018 Coordinated Plan F-6 2018 Coordinated Plan F-7

2018 Coordinated Plan F-8 2018 Coordinated Plan F-9 Appendix G Agency Mission Statements AGENCY MISSIONS/VISIONS

The Mission of the North County Transit District is:

To deliver safe, convenient, reliable, and user-friendly public transportation services. The North County Transit District (NCTD) vision is to build an integrated transit system that enables our customers to travel easily and efficiently throughout our growing region.

NCTD will achieve this by:

• Placing service to our customers first • Ensuring the safety and security of our employees and customers • Delivering high quality transit services • Developing and maintaining facilities that sustain and promote current and future transportation services • Securing adequate revenue, protecting our assets, and getting the maximum return on the public investment • Working in partnership with our communities and other stakeholders • Encouraging innovation, creativity, and leadership

The Vision for Metropolitan Transit System services is to:

• Develop a customer-focused system: provide services that reflect the travel needs and priorities of our customers • Develop a competitive system: provide services that are competitive with other travel options by meeting market segment expectations • Develop an integrated system: develop transit services as part of an integrated network rather than a collection of individual routes • Develop a sustainable system: provide appropriate types and levels of service that are consistent with market demands and are maintainable under current financial conditions

2018 Coordinated Plan G-1 The FACT Mission Statement Is:

Assist San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services.

The SANDAG Mission Statement is:

The 18 cities and county government are SANDAG, the San Diego Association of Governments. This public agency serves as the forum for regional decision-making. SANDAG builds consensus; makes strategic plans; obtains and allocates resources; plans, engineers, and builds public transportation; and provides information on a broad range of topics pertinent to the region's quality of life.

SANDAG is governed by a Board of Directors composed of mayors, councilmembers, and county supervisors from each of the region's 19 local governments. Supplementing these voting members are advisory representatives from Imperial County, the U.S. Department of Defense, Caltrans, San Diego Unified Port District, Metropolitan Transit System, North County Transit District, San Diego County Water Authority, Southern California Tribal Chairmen's Association, and Mexico. Policy Advisory Committees assist the Board of Directors in carrying out the agency’s work program. The Board of Directors is assisted by a professional staff of planners, engineers, and research specialists.

2018 Coordinated Plan G-2

Appendix H Program of Projects CYCLE 1

JARC (FY 2006)

Organization Location Project Funding

Service Area/ Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Route Length Fixed route Metropolitan connecting South Bay FY 2006 $ 433,360.00 $ 433,360 $ 108,340 $ 541,700 Transit 1255 Imperial Avenue, Ste 1000 Transit System 15.4 mi Route 905 Operating residential Operator San Diego, CA 92101 (MTS) communities with the TOTAL $ 433,360.00 $ 433,360 $ 108,340 $ 541,700 Otay Mesa job center Fixed route serving Southeastern FY 2006 $ 83,068.00 $ 83,068 $ 20,767 $ 103,835 Transit 1255 Imperial Avenue, Ste 1000 MTS 20.8 mi Route 960 Operating San Diego, Mid-City, Operator San Diego, CA 92101 Kearny Mesa, and TOTAL $ 83,068.00 $ 83,068 $ 20,767 $ 103,835 University City Fixed route connecting FY 2006 $ 262,037.00 $ 262,037 $ 65,509 $ 327,546 Route 30 downtown Transit 1255 Imperial Avenue, Ste 1000 MTS 28 mi Weekend Operating San Diego, Old Operator San Diego, CA 92101 Service Town/Midway, Pacific TOTAL $ 262,037.00 $ 262,037 $ 65,509 $ 327,546 Beach, and University City Bus stop Bus Stop North County improvements to FY 2006 $ 482,492.00 $ 482,492 $ 482,492 $ 964,984 Transit 810 Mission Avenue Improvements Transit District 22 mi Capital improve transit Operator Oceanside, CA 92054 along SPRINTER (NCTD) access, safety comfort corridor TOTAL $ 482,492.00 $ 482,492 $ 482,492 $ 964,984 and ADA compliance

2018 Coordinated Plan H-1 New Freedom (FY2006)

Organization Location Project Funding

Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount

Volunteer Driver Local 8130 Allison Avenue Volunteer driver FY 2006 $ 50,000.00 $ 50,000 $ 59,016 $ 109,016 City of La Mesa 91941, 91942 Transportation Operating government La Mesa, CA 91942 program Service TOTAL $ 50,000.00 $ 50,000 $ 59,016 $ 109,016

Mobility/Travel Transit 810 Mission Avenue NCTD Service Mobility Training, FY 2006 $ 34,412.00 $ 34,412 $ 34,412 $ 68,824 NCTD Training Operating Operator Oceanside, CA 92054 Area Travel Training program TOTAL $ 34,412.00 $ 34,412 $ 34,412 $ 68,824

FY 2008 $ 107,007.00 $ 10,813 $ 7,676 $ 18,488 92008, 92009, 92010, 92011, 92024, 92025, Centrally dispatched FY 2009 $ 47,870 $ 11,740 $ 59,611 Consolidated Full Access & 92026, 92027, coordinated Transportation Mobility Coordinated 600 Mission Avenue 92028, 92029, Mobility transportation Services Managemen FY 2010 $ 9,426 $ 3,379 $ 12,805 Transportation, Oceanside, CA 92054 92054, 92056, Management planning activities in Agency t Inc. (FACT) 92057, 92058, North County pilot (CTSA) 92069, 92078, project FY 2011 $ 38,522 $ 8,642 $ 47,163 92081, 92083, 92084, 92096 TOTAL $ 107,007.00 $ 106,631 $ 31,436 $ 138,067

FY 2009 $ 16,500.00 $ 750 $ 6,251 $ 7,001

City of Local 300 North Coast Highway 92054, 92056, Volunteer Driver Volunteer driver FY 2010 $ 1,246 $ 8,673 $ 9,919 Operating Oceanside government Oceanside, CA 92054 92057, 92508 Program program FY 2011 $ 11,995 $ 6,155 $ 18,151

TOTAL $ 16,500.00 $ 13,992 $ 21,080 $ 35,071

Senior Operating / Vehicle procurement, FY 2006 $ 51,451.00 Project not completed; funds liquidated Community Non-profit - - - Capital van shuttle Centers TOTAL $ 67,951.00

2018 Coordinated Plan H-2 CYCLE 2

JARC (FY2007-2009)

Organization Location Project Funding

Service Area / Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Route Length

Fixed route FY 2007 $ 370,008.00 $ 370,008 $ 92,502 $ 462,510 connecting Route 30 downtown FY 2008 $ 379,316.00 $ 379,316 $ 94,829 $ 474,145 Transit 1255 Imperial Avenue, Ste 1000 MTS 28 mi Weekend Operating San Diego, Old Operator San Diego, CA 92101 Service Town/Midway, Pacific FY 2009 $ 388,633.00 $ 388,633 $ 97,158 $ 485,791 Beach, and University City. TOTAL $ 1,137,957.00 $ 1,137,957 $ 284,489 $ 1,422,446

FY 2009 $ - Convert 158 San Diego Municipal mechanical bike FY 2010 $ 168,000.00 $ 124,388 $ 31,097 $ 155,485 Association of Planning 401 B. Street RideLink Capital locker spaces to Governments Organization San Diego electronic, on- FY 2011 $ - $ 43,612 $ 10,903 $ 54,515 (SANDAG) (MPO) demand spaces TOTAL $ 168,000.00 $ 168,000 $ 42,000 $ 210,000

FY 2007 $ 246,602.00 $ 246,602 $ 61,651 $ 308,253

FY 2008 $ 536,328.00 $ 536,328 $ 134,082 $ 670,410 Transit 810 Mission Avenue 92025, 92026, Bus Stop Improve 301 bus NCTD Capital Operator Oceanside, CA 92054 92027, 92029 Improvements stops in Escondido FY 2009 $ - $ - $ - $ -

TOTAL $ 782,930.00 $ 782,930 $ 195,733 $ 978,663

FY 2007 $ 156,375.00 $ 156,375 $ 39,094 $ 195,469 Increase weekend SPRINTER frequencies on Transit 1255 Imperial Avenue, Ste 1000 FY 2008 $ 156,375.00 $ 156,375 $ 39,094 $ 195,469 NCTD 22 mi Weekend Operating SPRINTER, light rail Operator San Diego, CA 92101 Service connecting Oceanside FY 2009 $ 156,375.00 $ 156,375 $ 39,094 $ 195,469 and Escondido TOTAL $ 469,125.00 $ 469,125 $ 117,281 $ 586,406

FY 2007 $ 453,258.00 $ 453,258 $ 113,315 $ 566,573 Fixed route connecting South Bay Transit 1255 Imperial Avenue, Ste 1000 FY 2008 $ 98,396.00 $ 98,396 $ 24,599 $ 122,995 MTS 15.4 mi Route 905 Operating residential Operator San Diego, CA 92101 communities with the FY 2009 $ 450,793.00 $ 450,793 $ 112,698 $ 563,491 Otay Mesa job center TOTAL $1,002,447.00 $ 1,002,447 $ 250,612 $ 1,253,059

FY 2007 $ 101,023.00 $ 101,023 $ 25,256 $ 126,279 Fixed route serving Southeastern Transit 1255 Imperial Avenue, Ste 1000 FY 2008 $ 101,401.00 $ 101,401 $ 25,350 $ 126,751 MTS 20.8 mi Route 960 Operating San Diego, Mid-City, Operator San Diego, CA 92101 Kearny Mesa, and FY 2009 $ 101,863.00 $ 101,863 $ 25,466 $ 127,329 University City TOTAL $ 304,287.00 $ 304,287 $ 76,072 $ 380,359

FY 2007 $ - Purchase of HASTOP module (for HASTUS Transit 1255 Imperial Avenue, Ste 1000 MTS Service FY 2008 $ - MTS HASTOP Capital software) to develop Operator San Diego, CA 92101 Area stop-specific posters FY 2009 $ 62,832.00 $ 62,832 $ 15,708 $ 78,540 for bus stops TOTAL $ 62,832.00 $ 62,832 $ 15,708 $ 78,540

2018 Coordinated Plan H-3 CYCLE 2 (continued)

New Freedom (FY2007-2009)

Organization Location Project Funding

Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount

FY 2007 $ 44,242.00 $ 44,242 $ 11,061 $ 55,303

FY 2008 $ - Transit 810 Mission Avenue NCTD Service Mobility/Travel Mobility Training, NCTD Operating Operator Oceanside, CA 92054 Area Training Travel Training FY 2009 $ -

TOTAL $ 44,242.00 $ 44,242 $ 11,061 $ 55,303

FY 2007 $ 23,300.00

Oceanside City of Local 300 North Coast Highway 92054, 92056, FY 2008 $ - Senior Shuttle Operating Shuttle Service Oceanside government Oceanside, CA 92054 92057, 92508 Program FY 2009 $ - $ 23,177 $ 43,110 $ 66,288

TOTAL $ 23,300.00 $ 23,177 $ 43,110 $ 66,288

Volunteer driver FY 2009 $ 41,811.00 $ 28,500 $ 28,500 $ 57,000 program for seniors 92037, 92111, Volunteer Driver FY 2010 $ - $ 13,312 $ 13,312 $ 26,623 Jewish Family 8804 Balboa Avenue and individuals with Non-profit 92117, 92121, Transportation Operating Services (JFS) San Diego, CA 92123 disabilities in the 92122 Service FY 2011 $ - University Community area TOTAL $ 41,811.00 $ 41,812 $ 41,812 $ 83,623

FY 2009 $ 76,500.00 $ 32,551 $ 33,324 $ 65,875

FY 2010 $ 76,500.00 $ 39,888 $ 97,666 $ 137,555 Local 8130 Allison Avenue Volunteer driver City of La Mesa 91941, 91942 Rides4Neighbors Operating FY 2011 $ 76,500.00 $ 96,446 $ 161,025 $ 257,471 government La Mesa, CA 91942 program FY 2012 $ 60,615 $ 208,073 $ 268,688

TOTAL $ 229,500.00 $ 229,500 $ 500,089 $ 729,588

FY 2009 $ 278,880.00 $ 82,875 $ 20,794 $ 103,668 92008, 92009, 92010, 92011, FY 2010 $ 278,880.00 $ 107,593 $ 47,108 $ 154,702 92024, 92025, 92026, 92027, Mobility FY 2011 $ 278,880.00 $ 46,303 $ 4,806 $ 51,109 600 Mission Avenue 92028, 92029, Mobility Regional Mobility FACT CTSA Managemen Oceanside, CA 92054 92054, 92056, Management Management Center t 92057, 92058, FY 2012 $ 262,536 $ 38,207 $ 300,743 92069, 92078, 92081, 92083, FY 2013 $ 337,331 $ 84,333 $ 421,663 92084, 92096 TOTAL $ 836,640.00 $ 836,638 $ 195,247 $ 1,031,886

92101,92102, FY 2010 $ 64,000.00 $ 42,587 $ 10,919 $ 53,506 92114, 92115, 92139, 91945, All Community FY 2011 $ - 4970 Market Street 91941, 91942, Congregations Non-profit Linkage Capital Vehicle procurement San Diego, CA 92102 91910, 91911, Together (ACT) Transportation 91913, 91915, FY 2012 $ - 92019, 92021, 92020 TOTAL $ 64,000.00 $ 42,587 $ 10,919 $ 53,506

2018 Coordinated Plan H-4 CYCLE 3

New Freedom (FY 2008-2009)

Organization Location Project Funding

Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount

Accessible Promotion, FY 2009 $ - Tourism enhancement, and Accessible P.O. Box 124526 MTS Service Non-profit Transportation Operating facilitation of access San Diego San Diego, CA 92112 Area FY 2010 $ 132,960.00 $ 112,758 $ 77,440 $ 190,197 Information transportation Network services TOTAL $ 132,960.00 $ 112,758 $ 77,440 $ 190,197

92008, 92009, FY 2011 $ 212,315.00 $ 105,980 $ 29,943 $ 135,924 92010, 92011, 92024, 92025, 92026, 92027, Mobility Mobility 600 Mission Avenue 92028, 92029, FACT CTSA Management Managemen Call center FY 2012 $ 287,521.00 $ 54,405 $ 11,886 $ 66,291 Oceanside, CA 92054 92054, 92056, Center t 92057, 92058, 92069, 92078, 92081, 92083, 92084, 92096 TOTAL $ 499,836.00 $ 160,386 $ 41,829 $ 202,214

Volunteer driver FY 2010 $ 47,097.00 $ 29,643 $ 29,643 $ 59,286 92037, 92111, program in North 8804 Balboa Avenue Volunteer Driver JFS Non-profit 92117, 92121, Operating County Inland and San Diego, CA 92123 Program FY 2011 $ - $ 17,453 $ 21,046 $ 38,499 92122 University Community areas TOTAL $ 47,097.00 $ 47,096 $ 50,689 $ 97,785 Development of bus- FY 2008 $ 70,400.00 $ 70,400 $ 17,600 $ 88,000 stop data base with Capital / accessibility Transit 810 Mission Avenue NCTD Service Bus Stop Mobility information; travel NCTD FY 2009 $ 76,378.00 $ 76,378 $ 19,095 $ 95,473 Operator Oceanside, CA 92054 Area Accessibility Managemen training; and t development of a web-based trip- TOTAL $ 146,778.00 $ 146,778 $ 36,695 $ 183,473 planning tool

FY 2008 $ 161,897.00 $ 161,897 $ 40,474 $ 202,371 Mobility Transit 810 Mission Avenue NCTD Service Mobility/Travel Mobility Training, NCTD Managemen Operator Oceanside, CA 92054 Area Training Travel Training FY 2009 $ 172,433.00 $ 172,433 $ 43,108 $ 215,541 t TOTAL $ 334,330.00 $ 334,330 $ 83,583 $ 417,913

FY 2011 $ 40,000.00 $ 40,000 $ 16,277 $ 56,277 Southwest Academic 900 Otay Lakes Road Vehicle Community 91910 Capital Vehicle procurement Institution Chula Vista, CA 91910 Procurement FY 2012 $ - College District TOTAL $ 40,000.00 $ 40,000 $ 16,277 $ 56,277

2018 Coordinated Plan H-5 CYCLE 3 (continued) Senior Mini-Grant (FY 2009-2011) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount FY 2009 $ 158,877.00 $ 16,534 $ 8,877 $ 25,411 92101,92102, 92114, 92115, 92139, 91945, FY 2010 $ 174,783.00 $ 113,901 $ 29,051 $ 142,952 4970 Market Street ComLink ACT Non-profit 91941, 91942, 91910, Operating Shuttle service FY 2011 $ 187,073.00 $ 115,234 $ 36,749 $ 151,982 San Diego, CA 92102 Transportation 91911, 91913, 91915, FY 2012 $ 144,093 $ 31,487 $ 175,580 92019, 92021, 92020 TOTAL $ 520,733.00 $ 389,762 $ 106,163 $ 495,925 Shuttle service for FY 2009 $ 195,806.00 $ 11,814 $ 2,954 $ 14,768 homeless and low- FY 2010 $ 195,806.00 $ 182,881 $ 45,720 $ 228,602 Alpha Project 3737 5th Avenue 92025, 92026, 92027, Senior income seniors living in FY 2011 $ 195,806.00 $ 235,114 $ 58,879 $ 293,992 for the Non-profit #203 92029, 92054, 92056, Transportation Operating downtown San Diego Homeless San Diego, CA 92103 92057, 92058, 92101 Program and for low-income FY 2012 $ 157,608 $ 75,373 $ 232,981 seniors in Escondido and TOTAL $ 587,418.00 $ 587,417 $ 182,926 $ 770,343 Oceanside FY 2009 $ 80,000.00 $ 9,289 $ 55,061 $ 64,349 FY 2010 $ 80,000.00 $ 29,753 $ 135,721 $ 165,475 City of Local 8130 Allison Avenue 91941, 91942 Rides4Neighbors Operating Volunteer driver program FY 2011 $ 80,000.00 $ 97,198 $ 111,003 $ 208,201 La Mesa government La Mesa, CA 91942 FY 2012 $ 103,760 $ 228,235 $ 331,996 TOTAL $ 240,000.00 $ 240,000 $ 530,020 $ 770,020 FY 2010 $ 105,456.00 $ 63,150 $ 56,391 $ 119,541 Taxi voucher program, 300 North Coast Solutions for door-to-door shuttle FY 2011 $ 234,131.00 $ 177,150 $ 67,738 $ 244,889 City of Local 92054, 92056, 92057, Highway Seniors on the Operating program, door-through- FY 2012 $ 299,328.00 $ 217,892 $ 94,115 $ 312,007 Oceanside government 92058 Oceanside, CA 92054 Go door volunteer driver FY 2013 $ 178,966 $ 108,792 $ 287,758 program TOTAL $ 638,915.00 $ 637,158 $ 327,037 $ 964,195 FY 2009 $ 76,464.00 200 Civic Center Door-to-door shuttle Local Out & About FY 2010 $ - $ 75,848 $ 26,418 $ 102,266 City of Vista Drive 92081, 92083, 92084 Operating program, volunteer driver government Vista Vista, CA 92084 program FY 2011 $ - TOTAL $ 76,464.00 $ 75,848 $ 26,418 $ 102,266 FY 2009 $ 117,421.00 $ 45,490 $ 11,929 $ 57,419 ElderHelp of Volunteer driver program FY 2010 $ 111,110.00 $ 100,105 $ 24,992 $ 125,096 4069 30th Street 92102, 92104, 92105, San Diego ElderHelp Non-profit Operating for low-income seniors in FY 2011 $ 117,406.00 $ 84,287 $ 20,916 $ 105,203 San Diego, CA 92104 92115, 92116 Volunteer Driver the mid-city area Program FY 2012 $ 45,661 $ 11,393 $ 57,055 TOTAL $ 345,937.00 $ 275,542 $ 69,230 $ 344,773 92008, 92009, 92010, FY 2011 $ 24,000.00 $ 8,748 $ 2,187 $ 10,935 92011, 92024, 92025, FY 2012 $ 42,240.00 $ 3,456 $ 864 $ 4,320 92026, 92027, 92028, 600 Mission Avenue Senior Ride FY 2013 $ 59,040.00 $ 47,567 $ 11,892 $ 59,459 FACT CTSA 92029, 92054, 92056, Operating Ride reimbursement Oceanside, CA 92054 Reimbursement 92057, 92058, 92069, 92078, 92081, 92083, TOTAL $ 125,280.00 $ 59,771 $ 14,943 $ 74,714 92084, 92096 92108, 92109, 92037, FY 2009 $ 75,000.00 $ 27,780 $ 6,945 $ 34,725 International 4305 University 92064, 92071, 92111, ITN San Diego Transportation Volunteer/paid driver FY 2010 $ - $ 47,220 $ 12,623 $ 59,843 Non-profit Avenue, Suite 110 92121, 92117, 92122, Volunteer Driver Operating Network (ITN) program FY 2011 $ - San Diego, CA 92105 92123, 92124, 92126, Program San Diego 92131 TOTAL $ 75,000.00 $ 75,000 $ 19,568 $ 94,568

2018 Coordinated Plan H-6 Senior Mini Grant CYCLE 3 (continued)

FY 2009 $ 72,942.00 $ 32,590 $ 8,148 $ 40,738 Volunteer driver 92037, 92064, 92111, program for seniors in FY 2010 $ 76,469.00 $ 78,588 $ 49,016 $ 127,603 8804 Balboa Avenue 92117, 92121, 92122, North County Inland JFS Non-profit Rides & Smiles Operating FY 2011 $ 79,363.00 $ 77,915 $ 56,693 $ 134,608 San Diego, CA 92123 92126, 92127, 92129, areas including 92130, 92131 Carmel Mountain FY 2012 $ 39,682 $ 34,718 $ 74,400 Ranch and Mira Mesa TOTAL $ 228,774.00 $ 228,774 $ 148,575 $ 377,349

FY 2009 $ 116,483.00 $ 29,199 $ 7,300 $ 36,499

FY 2010 $ 40,474.00 $ 68,408 $ 46,093 $ 114,501

FY 2011 $ 43,108.00 $ 35,408 $ 104,185 $ 139,593 Transit 810 Mission Avenue Mobility/Travel Mobility Training, NCTD NCTD Service Area Operating FY 2012 $ 5,898 $ 18,729 $ 24,627 Operator Oceanside, CA 92054 Training Travel Training FY 2013 $ 22,187 $ 31,479 $ 53,666

FY 2014 $ 9,044 $ 36,177 $ 45,222

TOTAL $ 200,065.00 $ 170,145 $ 243,964 $ 414,109

FY 2009 $ 42,144.00 $ 2,776 $ 1,043 $ 3,819 Door-through-door volunteer driver FY 2010 $ 43,877.00 $ 40,531 $ 13,016 $ 53,547 Peninsula 1475 Catalina Volunteer driver program, weekly Shepherd Non-profit Boulevard 92106, 92107, 92110 program, shuttle Operating shopping shuttle FY 2011 $ 45,680.00 $ 43,236 $ 14,704 $ 57,940 Senior Center San Diego, CA 92107 service service, update senior transportation option FY 2012 $ 32,139 $ 9,593 $ 41,732 brochure TOTAL $ 131,701.00 $ 118,683 $ 38,356 $ 157,039

FY 2009 $ 52,003.00 $ 9,279 $ 3,972 $ 13,251

Shuttle service FY 2010 $ 52,003.00 $ 51,247 $ 29,834 $ 81,081 1151 S. Redwood providing seniors in Redwood 92025, 92026, 92027, Non-profit Street Out & About Operating Escondido with FY 2011 $ 52,003.00 $ 56,481 $ 44,789 $ 101,270 Elderlink 92029 Escondido, CA 92025 medical and shopping related trips FY 2012 $ 39,002 $ 36,538 $ 75,541

TOTAL $ 156,009.00 $ 156,009 $ 115,133 $ 271,142

FY 2009 $ 57,600.00

Senior FY 2010 $ - Project not completed; funds liquidated Capital / Vehicle procurement, Community Non-profit - - - Operating shuttle service Center FY 2011 $ -

TOTAL $ 57,600.00

FY 2009 $ 94,361.00 $ 6,550 $ 1,637 $ 8,187

Taxi voucher FY 2010 $ 97,440.00 $ 39,577 $ 13,647 $ 53,224 110 W. C Street, Suite Travelers Aid program, volunteer Non-profit 1209 92101, 92102 SenioRide Operating FY 2011 $ 98,498.00 $ 95,625 $ 28,609 $ 124,234 Society driver program, ride- San Diego, CA 92101 sharing program FY 2012 $ 70,662 $ 18,136 $ 88,798

TOTAL $ 290,299.00 $ 212,414 $ 62,028 $ 274,442

2018 Coordinated Plan H-7 CYCLE 4

JARC (FY 2009)

Organization Location Project Funding Service Area / Route Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Length Fixed route FY 2009 $ 153,843.00 $ 153,843 $ 38,461 $ 192,304 1255 Imperial Avenue, connecting South Bay Transit MTS Ste 1000 15.4 mi Route 905 Operating residential Operator San Diego, CA 92101 communities with the TOTAL $ 153,843.00 $ 153,843 $ 38,461 $ 192,304 Otay Mesa job center

4970 Market Street ComLink FY 2009 $ 60,000.00 Project not completed; funds liquidated ACT Non-profit - Operating Shuttle service San Diego, CA 92102 Transportation TOTAL $ 60,000.00

One-on-one route FY 2009 $ 60,101.00 $ 29,422 $ 10,756 $ 40,177 International planning and 5348 University 91941, 91942, 92019, Employment Rescue accompanied Non-profit Avenue, Ste 205 92021, 92020, 92071, Transportation Operating FY 2010 $ 30,679 $ 14,283 $ 44,963 Committee educational bus and San Diego, CA 921053 92072, 92105, 92115 for Refugees (IRC) trolley trips for refugees TOTAL $ 60,101.00 $ 60,101 $ 25,039 $ 85,140

Expand transportation FY 2009 $ 20,742.63 $ 20,743 $ 20,743 $ 41,485 St. Madeleine 2119 East Madison Expansion of services for adults Sophie's Non-profit Avenue Transportation Operating with disabilities who Center El Cajon, CA 92019 Services are employed or are TOTAL $ 20,742.63 $ 20,743 $ 20,743 $ 41,485 91942, 91935, 91978, seeking employment 91945, 91977, 91941, 91950, 91901, 92040, Mobility management 92071, 92120, 92020, Expansion of FY 2009 $ 16,066.40 $ 16,066 $ 4,017 $ 20,083 St. Madeleine 2119 East Madison Mobility training for adults 92119, 92019, 92116, Mobility Sophie's Non-profit Avenue Managemen with disabilities who 92110, 92117, 92021, Management Center El Cajon, CA 92019 t are employed or are 92115, 92105, 92139, Training Services seeking employment TOTAL $ 16,066.40 $ 16,066 $ 4,017 $ 20,083 92119, 92041, 92044, 92114, 92103, 92104, 92107, 92106 Capital FY 2009 $ 88,752.52 $ 88,629 $ 22,157 $ 110,787 St. Madeleine 2119 East Madison Equipment & Vehicle procurement, Sophie's Non-profit Avenue Capital Vehicle Laptop, Printer Center El Cajon, CA 92019 Procurement TOTAL $ 88,752.52 $ 88,629 $ 22,157 $ 110,787

Expand transportation services to residents FY 2012 $ 103,648.50 $ 103,649 $ 127,467 $ 231,115 of Casa Raphael, a Alpha Project 92025, 92026, 92027, Casa Raphael 3737 5th Avenue #203 residential substance for the Non-profit 92029, 92054, 92056, Transportation Operating San Diego, CA 92103 abuse treatment Homeless 92057, 92058, 92101 Services program providing TOTAL $ 103,648.50 $ 103,649 $ 127,467 $ 231,115 employment assistance programs

2018 Coordinated Plan H-8 CYCLE 5 JARC (FY 2010) Organization Location Project Funding Service Area / Route Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Length Fixed route connecting FY 2010 $ 277,303.00 $ 277,303 $ 69,326 $ 346,629 1255 Imperial Avenue, Transit South Bay residential MTS Ste 1000 15.4 mi Route 905 Operating Operator communities with the San Diego, CA 92101 TOTAL $ 277,303.00 $ 277,303 $ 69,326 $ 346,629 Otay Mesa job center Fixed route serving FY 2010 $ 160,820.00 $ 160,820 $ 40,205 $ 201,025 1255 Imperial Avenue, Southeastern Transit MTS Ste 1000 20.8 mi Route 960 Operating San Diego, Mid-City, Operator San Diego, CA 92101 Kearny Mesa, and TOTAL $ 160,820.00 $ 160,820 $ 40,205 $ 201,025 University City Fixed route connecting FY 2010 $ 406,674.00 $ 406,674 $ 101,669 $ 508,343 1255 Imperial Avenue, Route 30 downtown San Diego, Transit MTS Ste 1000 28 mi Weekend Operating Old Town/Midway, Operator San Diego, CA 92101 Service Pacific Beach, and TOTAL $ 406,674.00 $ 406,674 $ 101,669 $ 508,343 University City Increase peak bus FY 2010 $ 42,484.00 $ 42,484 $ 10,621 $ 53,105 Transit 810 Mission Avenue Valley Parkway NCTD 10 mi / 10.4 mi Operating frequency on Valley Operator Oceanside, CA 92054 (Route 355/357) Parkway in Escondido TOTAL $ 42,484.00 $ 42,484 $ 10,621 $ 53,105 New bus service on El FY 2010 $ 87,243.00 $ 87,243 $ 21,811 $ 109,054 El Norte Transit 810 Mission Avenue Norte Parkway, east of NCTD 10 mi / 10.4 mi Parkway Operating Operator Oceanside, CA 92054 Broadway, in (Route 355/357) TOTAL $ 87,243.00 $ 87,243 $ 21,811 $ 109,054 Escondido Vehicle FY 2010 $ 91,098.00 Procurement in process St. Madeleine 2119 East Madison Vehicle procurement, Procurement Sophie's Non-profit Avenue - Capital two-way radios, and and other Center El Cajon, CA 92019 printer TOTAL $ 91,098.00 equipment Increase bus headways FY 2010 $ 216,139.00 $ 216,139 $ 54,035 $ 270,174 Transit 810 Mission Avenue serving commuters in NCTD 8.8 mi / 8.9 mi Route 351/352 Operating Operator Oceanside, CA 92054 the Mission Park area TOTAL $ 216,139.00 $ 216,139 $ 54,035 $ 270,174 of Escondido Increase weekend FY 2010 $ 107,106.00 $ 107,106 $ 26,777 $ 133,883 SPRINTER frequencies on Transit 810 Mission Avenue NCTD 22 mi Weekend Operating SPRINTER, light rail Operator Oceanside, CA 92054 Service connecting Oceanside TOTAL $ 107,106.00 $ 107,106 $ 26,777 $ 133,883 and Escondido Classroom training, FY 2012 $ 78,036.00 $ - $ 13,622 $ 13,622 Work Commute one-on-one assistance, 5348 University 91941, 91942, 92019, FY 2013 $ 64,159 $ 65,195 $ 129,355 Options accompanied IRC Non-profit Avenue, Ste 205 92021, 92020, 92071, Operating Program educational bus trips, FY 2014 $ 13,877 $ - $ 13,877 San Diego, CA 921053 92072, 92105, 92115 (WCOP) auto loan and ride- TOTAL $ 78,036.00 $ 78,036 $ 78,817 $ 156,853 sharing program Classroom training, FY 2012 $ 65,702.00 $ 13,244 $ 6,741.10 19985.3 Work Commute one-on-one assistance, 5348 University 91941, 91942, 92019, Mobility FY 2013 $ 52,451 $ 13,167 $ 65,618 Options accompanied IRC Non-profit Avenue, Ste 205 92021, 92020, 92071, Managemen Program educational bus trips, San Diego, CA 921053 92072, 92105, 92115 t (WCOP) auto loan and ride- TOTAL $ 65,702.00 $ 65,695 $ 19,908 $ 85,604 sharing program Shuttle connecting FY 2010 $ 151,215.00 $ 151,215 $ 37,804 $ 189,019 Nordahl and Escondido SPRINTER Medical Jobs Transit 810 Mission Avenue stations with jobs at NCTD 12.5 mi Shuttle Operating Operator Oceanside, CA 92054 Palomar Hospital, (Route 353) TOTAL $ 151,215.00 $ 151,215 $ 37,804 $ 189,019 Palomar Pomerado Hospital, and other medical sites Fixed route servicing FY 2010 $ 96,709.00 $ 96,709 $ 24,177 $ 120,886 Transit 810 Mission Avenue Oceanside, Vista, NCTD 14.5 mi Route 302 Operating Operator Oceanside, CA 92054 San Marcos, and TOTAL $ 96,709.00 $ 96,709 $ 24,177 $ 120,886 Escondido

2018 Coordinated Plan H-9 CYCLE 5 (continued) New Freedom (FY2010) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount FY 2012 $ 89,855.00 $ 36,858 $ 36,858 73716.44 8804 Balboa Avenue 92037, 9211, 92117, Volunteer driver JFS Non-profit Rides&Smiles Operating FY 2013 $ 52,997 $ 52,997 $ 105,994 San Diego, CA 92123 92121, 92122, 92130 program TOTAL $ 89,855.00 $ 89,855 $ 89,855 $ 179,710 91901, 91941, 91942, FY 2010 $ 116,462.00 Combined with FY2011 Award Local 8130 Allison Avenue 91945, 91977, 91978, Volunteer driver City of La Mesa Rides4Neighbors Operating government La Mesa, CA 91942 92019, 92020, 92021, program TOTAL $ 116,462.00 92040 91902, 91910-11, Mobility FY 2010 $ 224,000.00 Combined with FY2011 Award 600 Mission Avenue Improvements to ride FACT CTSA 91913-15, 91932, MedAccessRide Managemen Oceanside, CA 92054 scheduling center 91941-42, 91950, t TOTAL $ 224,000.00 91977-78, 92003, 600 Mission Avenue FY 2010 $ 36,000.00 Combined with FY2011 Award FACT CTSA 92007-11, 92014, MedAccessRide Capital Vehicle procurement Oceanside, CA 92054 92019-29, 92037, TOTAL $ 36,000.00 92054-55, 92057-58, 92064-65, 92067, FY 2013 $ 100,000.00 $ 20,447 $ 81,789 102236.74 92069, 92071, 92075, FY 2014 $ 26,031 $ 104,122 $ 130,153 92078, 92081, 92083- Transportation to 600 Mission Avenue 84, 92091, 92093, seniors for accessing FACT CTSA MedRide Operating Oceanside, CA 92054 92101-04, 92106-11, non-emergency 92113-24, 92126-31, medical services TOTAL $ 100,000.00 $ 46,478 $ 185,912 $ 232,389 92135, 92138-40, 92145, 92154-55, 92173 Increase access to key FY 2010 $ 189,707.00 $ 189,707 $ 189,707 $ 379,414 Medical destination for Transport for Transit 810 Mission Avenue disabled veterans and NCTD 14.8 mi Veterans and Operating Operator Oceanside, CA 92054 active duty service Active Military TOTAL $ 189,707.00 $ 189,707 $ 189,707 $ 379,414 members seeking (Route 315) medical care 92008, 92009, 92010, FY 2010 $ 149,689.00 $ 138,808 $ 34,702 $ 173,510 92011, 92025, 92026, Procure four 3473 Kurtz Street 92027, 92029, 92054, Vehicle Yellow Cab Private Capital accessible taxicab San Diego, CA 92110 92056, 92057, 92058, procurement vehicles TOTAL $ 149,689.00 $ 138,808 $ 34,702 $ 173,510 92069, 92078, 92081, 92083, 92084, 92096 Door-through- Door-through-door FY 2012 $ 50,000.00 $ 1,259 $ 1,364 2622.5 91910, 91911, 91913, 392 Delaware Street Door Specialized transportation service 91914, 91915, 91932, Renewing Life Non-profit Imperial Beach, CA Transportation Operating to low-income, FY 2013 $ 31,255 $ 32,402 $ 63,657 91950, 92118, 92139, 91932 Operating disabled, and senior 92135, 92154, 92173 TOTAL $ 50,000.00 $ 32,514 $ 33,765 $ 66,279 Project residents in South Bay Mobility/Travel FY 2010 $ 36,183.00 $ 36,183 $ 36,183 $ 72,366 Transit 810 Mission Avenue Mobility Training, NCTD NCTD Service Area Training Operating Operator Oceanside, CA 92054 Travel Training program TOTAL $ 36,183.00 $ 36,183 $ 36,183 $ 72,366

2018 Coordinated Plan H-10 CYCLE 5 (continued) Senior Mini-Grant (FY2012-2013) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount FY 2012 $ 95,912.00 $ 13,246 $ 3,311 $ 16,557 Senior shuttle service, Local 200 Civic Center Drive volunteer mileage FY 2013 $ 99,025.00 $ 88,186 $ 22,047 $ 110,233 City of Vista 92081, 92083, 92084 Out & About Operating government Vista, CA 92084 reimbursement FY 2014 $ 21,982 $ 5,496 $ 27,478 service, taxi voucher TOTAL $ 194,937.00 $ 123,414 $ 30,854 $ 154,268 Taxi voucher FY 2012 $ 108,981.00 $ 22,332 $ 6,587 $ 28,919 program, door-to- Travelers Aid 925 B Street, Suite 204 door service FY 2013 $ 111,315.00 $ 95,364 $ 23,193 $ 118,557 Non-profit 92101, 92102 SenioRide Operating Society San Diego, CA 92101 reimbursement, FY 2014 $ 63,172 $ 15,824 $ 78,997 volunteer driver program TOTAL $ 220,296.00 $ 180,869 $ 45,605 $ 226,473 91977, 92037, 92040, FY 2012 $ 98,936.00 $ 35,295 $ 8,827 $ 44,122 92041, 92042, 92043, 92044, 92045, 92071, Volunteer driver FY 2013 $ 97,280.00 $ 69,806 $ 19,336 $ 89,142 92101, 92102, 92103, program, hire FY 2014 $ 54,780 $ 11,796 $ 66,577 4069 30th Street 92105, 92106, 92107, Seniors A-Go- Transportation ElderHelp Non-profit Operating San Diego, CA 92104 92108, 92109, 92110, Go Coordinator, 92111, 92113, 92114, Volunteer Recruiter, 92115, 92116, 92117, and bus driver TOTAL $ 196,216.00 $ 159,882 $ 39,959 $ 199,841 92118, 92119, 92120, 92122, 92123, 92124 Taxi voucher FY 2014 $ 198,300.00 $ 61,127 $ 25,735 $ 86,862 92008, 92009, 92010, program, door-to- 300 North Coast Solutions for City of Local 92011, 92054, 92056, door shuttle program, FY 2015 $ - Highway Seniors on the Operating Oceanside government 92057, 92058, 92081, door-through-door Oceanside, CA 92054 Go 92083, 92084 volunteer driver TOTAL $ 198,300.00 $ 61,127 $ 25,735 $ 86,862 program

Volunteer driver FY 2012 $ 184,590.00 $ 97,907 $ 24,476 $ 122,383 91941, 91942, 92064, program for seniors in 8804 Balboa Avenue 92115, 92119, 92120, FY 2013 $ 196,160.00 $ 217,578 $ 54,395 $ 271,973 JFS Non-profit Rides&Smiles Operating North County Inland, San Diego, CA 92123 92124, 92126, 92127, College and FY 2014 $ 65,265 $ 16,316 $ 81,582 92128, 92129, 92131 Tierrasanta areas TOTAL $ 380,750.00 $ 380,750 $ 95,187 $ 475,937 Volunteer driver FY 2013 $ 116,462.00 $ 184,186 $ 211,485 $ 395,671 program, expand to 91901, 91941, 91942, include communities FY 2014 $ 173,838.00 $ 23,743 $ 5,936 $ 29,679 Local 8130 Allison Avenue 91945, 91977, 91978, east of La Mesa City of La Mesa Rides4Neighbors Operating government La Mesa, CA 91942 92019, 92020, 92021, (El Cajon, Santee, 92040 Lakeside, Alpine, TOTAL $ 290,300.00 $ 207,930 $ 217,420 $ 425,350 Lemon Grove and Spring Valley) Senior Mini Grant CYCLE 5 (continued)

91902, 91910-11, Transportation to FY 2013 $ 200,000.00 $ 81,789 $ 20,447 $ 102,237 600 Mission Avenue seniors for accessing FACT CTSA 91913-15, 91932, MedRide Operating FY 2014 $ 200,000.00 $ 104,122 $ 26,031 $ 130,153 Oceanside, CA 92054 91941-42, 91950, non-emergency 91977-78, 92003, medical services TOTAL $ 400,000.00 $ 185,912 $ 46,478 $ 232,389 92007-11, 92014, Increase outreach to FY 2012 $ - 92019-29, 92037, transportation 92054-55, 92057-58, Mobility providers, loan vehicle FY 2013 $ 56,000.00 $ 14,359 $ 57,437 $ 71,797 600 Mission Avenue 92064-65, 92067, FACT CTSA MedAccessRide Managemen to a transportation Oceanside, CA 92054 92069, 92071, 92075, FY 2014 $ 40,860 $ 163,439 $ 204,298 t provider to provide 92078, 92081, 92083- trips for individuals 84, 92091, 92093, TOTAL $ 56,000.00 $ 55,219 $ 220,876 $ 276,095 that call FACT 92101-04, 92106-11, 92113-24, 92126-31, FY 2012 $ 9,000.00 $ 9,000 $ 1,800 $ 10,800 600 Mission Avenue 92135, 92138-40, FACT CTSA MedAccessRide Capital Vehicle procurement FY 2013 $ - Oceanside, CA 92054 92145, 92154-55, 92173 TOTAL $ 9,000.00 $ 9,000 $ 1,800 $ 10,800

2018 Coordinated Plan H-11 Contract with Poway FY 2013 $ 103,974.00 $ 55,306 $ 27,634 $ 82,940 Friends of 92064, 92065, 92126, Adult Day Health 4506 Nebo Drive TransMed for Adult Day Non-profit 92127, 92128, 92129, Operating Care Center to FY 2014 $ 120,054.00 $ 60,871 $ 19,257 $ 80,128 La Mesa, CA 91941 Seniors Health Care 92130, 92131 provide seniors with TOTAL $ 224,028.00 $ 116,178 $ 46,891 $ 163,069 medical trips Fixed weekly FY 2012 $ 10,870.00 $ 10,810 $ 2,708 $ 13,518 Out & About Redwood 1151 S. Redwood shopping shuttle and 92025, 92026, 92027, Medical and Senior Homes Non-profit Street Operating transportation to FY 2013 $ 86,038.00 $ 86,038 $ 21,510 $ 107,548 92029 Shopping & Services Escondido, CA 92025 non-emergency Shuttle TOTAL $ 96,908.00 $ 96,848 $ 24,218 $ 121,066 medical appointments

Transportation for FY 2012 $ - Redwood 1151 S. Redwood frail seniors to the 92025, 92026, 92027, Senior Nutrition FY 2013 $ 29,700.00 $ 14,850 $ 61,850 $ 76,700 Senior Homes Non-profit Street Operating Joslyn Senior Center 92029 Program & Services Escondido, CA 92025 Monday through FY 2014 $ 7,425 $ 30,925 $ 38,350 Friday for lunch TOTAL $ 29,700.00 $ 22,275 $ 92,775 $ 115,050 FY 2012 $ - Mobility/Travel Transit 810 Mission Avenue Mobility Training, NCTD NCTD Service Area Training Operating FY 2013 $ 21,984.00 $ 18,087 $ 18,087 $ 36,174 Operator Oceanside, CA 92054 Travel Training program TOTAL $ 21,984.00 $ 18,087 $ 18,087 $ 36,174

2018 Coordinated Plan H-12 CYCLE 6 JARC (FY 2011) Organization Location Project Funding Service Area / Route Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Length Fixed route express FY 2011 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service connecting residential and 1255 Imperial Avenue, Transit employment areas of MTS Ste 1000 11.7 mi Route 932 Operating Operator San Ysidro, Imperial San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 Beach, Otay Mesa- Nestor, Chula Vista, and National City Fixed route FY 2011 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 connecting residential and employment 1255 Imperial Avenue, Transit areas of National City, MTS Ste 1000 11.3 mi Route 955 Operating Operator Southeastern San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 San Diego, Encanto, City Heights and the College area Fixed route express FY2011 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service connecting residential and employment areas of San Ysidro, Otay 1255 Imperial Avenue, Transit Mesa-Nestor, Chula MTS Ste 1000 15.4 mi Route 929 Operating Operator Vista, National City, San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 32nd Street Naval Station, Southeastern San Diego, Barrio Logan, and Downtown San Diego Fixed route circular FY 2011 $ 192,428.00 $ 192,428 $ 192,428 $ 384,856 1255 Imperial Avenue, service throughout Transit MTS Ste 1000 5.2 mi / 5.5 mi Route 967 / 968 Operating National City, Operator San Diego, CA 92101 Encanto and TOTAL $ 192,428.00 $ 192,428 $ 192,428 $ 384,856 Skyline/Paradise Hills Fixed route FY 2011 $ 190,585.00 $ 190,585 $ 190,585 $ 381,170 connecting residential and employment 1255 Imperial Avenue, areas of Chula Vista, Transit MTS Ste 1000 15.4 mi Route 905 Operating Imperial Beach, Operator San Diego, CA 92101 San Diego, San TOTAL $ 190,585.00 $ 190,585 $ 190,585 $ 381,170 Ysidro, Otay Mesa and Otay Mesa- Nestor Fixed route express FY 2011 $ 157,187.00 $ 157,187 $ 157,187 $ 314,374 service connecting residential areas of 1255 Imperial Avenue, Transit Southeastern MTS Ste 1000 20.8 mi Route 960 Operating Operator San Diego and City San Diego, CA 92101 TOTAL $ 157,187.00 $ 157,187 $ 157,187 $ 314,374 Heights to jobs in Kearny Mesa and University City St. Madeleine 2119 East Madison Vehicle FY 2011 $ 152,800.00 Active Sophie's Non-profit Avenue Capital Vehicle procurement procurement Center El Cajon, CA 92019 TOTAL $ 152,800.00 Shuttle connecting FY 2011 $ 193,938.00 $ 193,938 $ 193,938 $ 387,876 Nordahl and Escondido SPRINTER Medical Jobs Transit 810 Mission Avenue stations with jobs at NCTD 12.5 mi Shuttle Operating Operator Oceanside, CA 92054 Palomar Hospital, (Route 353) TOTAL $ 193,938.00 $ 193,938 $ 193,938 $ 387,876 Palomar Pomerado Hospital, and other medical sites

Transit 810 Mission Avenue Fixed route servicing FY 2011 $ 126,574.00 $ 126,574 $ 126,574 $ 253,148 NCTD 11.3 mi Route 332 Operating Operator Oceanside, CA 92054 Vista Business Park TOTAL $ 126,574.00 $ 126,574 $ 126,574 $ 253,148

2018 Coordinated Plan H-13 Cycle 6 (continued) New Freedom (FY 2011) Organization Location Project Funding Service Area / Route Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Length Volunteer/escort FY 2011 42377 42377 42377 $ 89,543 service and door- FY 2012 47167 47167 47167 through-door Peninsula 1475 Catalina Out and About shopping van service Shepherd Non-profit Boulevard 92106, 92107, 92110 Operating Peninsula to disabled seniors Center San Diego, CA 92107 living in Point Loma, TOTAL $ 89,543.00 $ 89,543 $ 89,543 $ 89,543 Ocean Beach, and Midway/Sports Arena

Volunteer driver FY 2012 $ 116,462.00 $ 68,070 $ 43,706 $ 111,776 91901, 91941, 91942, program, taxi voucher Local 8130 Allison Avenue 91945, 91977, 91978, FY 2013 $ 62,563.00 $ 99,716 $ 295,955 $ 395,671 City of La Mesa Rides4Neighbors Operating program, shopping government La Mesa, CA 91942 92019, 92020, 92021, shuttles and travel FY 2014 $ 5,936 $ 23,743 $ 29,679 92040 training TOTAL $ 179,025.00 $ 173,721 $ 363,405 $ 537,126 Contracted shuttle FY 2013 $ 45,500.00 $ 5,319 $ 16,863 22182.3 transit service with 91902, 91910, 91911, City Link FY 2014 $ 25,671 $ 20,434 $ 46,105 Transportation San Ysidro 4004 Beyer Boulevard 91913, 91932, 91950, Transportation for Non-profit Operations Operating Health Center San Ysidro, CA 92173 92102, 92113, 92114, disabled patients Program 92139, 92154, 92173 living in South and TOTAL $ 45,500.00 $ 30,990 $ 37,298 $ 68,288 Southeastern San Diego Expands fixed route FY 2011 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service to include access to the Medical Wounded Warrior Transport for Transit 810 Mission Avenue Center and Navy NCTD 14.8 mi Veterans and Operating Operator Oceanside, CA 92054 Hospital on Camp Active Military TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 Pendleton and the (Route 315) Veterans Administration Clinic in Oceanside San Marcos FY 2013 $ 35,000.00 $ 35,000 $ 35,000 $ 70,000 110 W. Richmar Senior Center Local Senior taxi voucher Avenue 92069, 92078, 92096 On the Move Operating (City of government program San Marcos, CA 92069 TOTAL $ 35,000.00 $ 35,000 $ 35,000 $ 70,000 San Marcos) 4305 University ITN San Diego FY 2011 $ 82,500.00 $ 79,655.22 79,655.22 $ 159,310 92101, 92103, 92109, Volunteer driver ITN San Diego Non-profit Avenue, Ste 110 Volunteer Driver Operating 92115, 92116, 92120 program San Diego, CA 92105 Program TOTAL $ 82,500.00 $ 79,655.22 $ 79,655.22 $ 159,310 91902, 91910-11, FY 2010 $ 224,000.00 Mobility 600 Mission Avenue 91913-15, 91932, Mobility Mobility management FACT CTSA Managemen FY 2011 $ 160,000.00 179,523.00 $ 179,523 $ 359,046 Oceanside, CA 92054 91941-42, 91950, Management services t 91977-78, 92003, TOTAL $ 384,000.00 $ 179,523 $ 179,523 $ 359,046 92007-11, 92014, 92019-29, 92037, FY 2010 $ 36,000.00 Active - combined with Cycle 5 92054-55, 92057-58, FY 2011 $ 112,707.00 92064-65, 92067, 92069, 92071, 92075, 600 Mission Avenue 92078, 92081, 92083- FACT CTSA MedAccessRide Capital Vehicle procurement Oceanside, CA 92054 84, 92091, 92093, 92101-04, 92106-11, TOTAL $ 148,707.00 92113-24, 92126-31, 92135, 92138-40, 92145, 92154-55, 92173 Door-through- Door-through-door FY 2013 $ 60,000.00 $ 10,396 $ 10,670 $ 21,065 91910, 91911, 91913, 392 Delaware Street Door Specialized transportation service 91914, 91915, 91932, Renewing Life Non-profit Imperial Beach, CA Transportation Operating to low-income, 91950, 92118, 92139, 91932 Operating disabled, and senior TOTAL $ 60,000.00 $ 10,396 $ 10,670 $ 21,065 92135, 92154, 92173 Project residents in South Bay

2018 Coordinated Plan H-14 CYCLE 7 JARC (FY 2013) Organization Location Project Funding Service Area / Route Name Type Address Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Length Fixed route FY 2013 $ 155,516.00 $ 155,516 $ 155,516 $ 311,032 connecting residential and employment 1255 Imperial Avenue, areas of Chula Vista, Transit MTS Ste 1000 15.4 mi Route 905 Operating Imperial Beach, Operator San Diego, CA 92101 San Diego, San TOTAL $ 155,516.00 $ 155,516 $ 155,516 $ 311,032 Ysidro, Otay Mesa and Otay Mesa- Nestor Fixed route FY 2013 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 connecting residential and employment 1255 Imperial Avenue, Transit areas of National City, MTS Ste 1000 11.3 mi Route 955 Operating Operator Southeastern San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 San Diego, Encanto, City Heights and the College area Classroom training, FY 2013 $ 32,897.00 $ 32,897 $ 32,897 $ 65,794 one-on-one 5348 University 91941, 91942, 92019, assistance, IRC Non-profit Avenue, Ste 205 92021, 92020, 92071, Ride2Work Operating accompanied San Diego, CA 921053 92072, 92105, 92115 educational bus trips, TOTAL $ 32,897.00 $ 32,897 $ 32,897 $ 65,794 auto loan and ride- sharing program Classroom training, FY 2013 $ 97,103.00 $ 96,688 $ 24,172 $ 120,860 one-on-one 5348 University 91941, 91942, 92019, assistance, IRC Non-profit Avenue, Ste 205 92021, 92020, 92071, Ride2Work Capital accompanied San Diego, CA 921053 92072, 92105, 92115 educational bus trips, TOTAL $ 97,103.00 $ 96,688 $ 24,172 $ 120,860 auto loan and ride- sharing program Fixed route express FY 2013 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service connecting residential and 1255 Imperial Avenue, Transit employment areas of MTS Ste 1000 11.7 mi Route 932 Operating Operator San Ysidro, Imperial San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 Beach, Otay Mesa- Nestor, Chula Vista, and National City

2018 Coordinated Plan H-15 JARC CYCLE 7 (continued) Fixed route express FY 2013 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service connecting residential and employment areas of San Ysidro, Otay 1255 Imperial Avenue, Transit Mesa-Nestor, Chula MTS Ste 1000 15.4 mi Route 929 Operating Operator Vista, National City, San Diego, CA 92101 TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 32nd Street Naval Station, Southeastern San Diego, Barrio Logan, and Downtown San Diego Fixed route circular FY 2013 $ 193,957.00 $ 193,957 $ 193,957 $ 387,914 1255 Imperial Avenue, service throughout Transit MTS Ste 1000 5.2 mi / 5.5 mi Route 967 / 968 Operating National City, Operator San Diego, CA 92101 Encanto, and TOTAL $ 193,957.00 $ 193,957 $ 193,957 $ 387,914 Skyline/Paradise Hills Fixed route express FY 2013 $ 161,166.00 $ 161,166 $ 16,166 $ 177,332 service connecting residential areas of 1255 Imperial Avenue, Transit Southeastern MTS Ste 1000 20.8 mi Route 960 Operating Operator San Diego and City San Diego, CA 92101 TOTAL $ 161,166.00 $ 161,166 $ 16,166 $ 177,332 Heights to jobs in Kearny Mesa and University City Volunteer driver FY 2013 $ 191,930.00 $ 191,930 $ 191,930 $ 191,930 program which 91942, 91935, 91978, provides adults with 91945, 91977, 91941, Mileage developmental St. Madeleine 2119 East Madison 91950, 91901, 92040, reimbursement disabilities with Sophie's Non-profit Avenue Operating 92071, 92120, 92020, for paratransit transportation to Center (SMSC) El Cajon, CA 92019 TOTAL $ 191,930.00 $ 191,930 $ 191,930 $ 191,930 92119, 92019, 92116, vehicles three of SMSC's 92110, 92117, 92021, vocational training 92115, 92105, 92139, centers and paid 92119, 92041, 92044, work 92114, 92103, 92104, St. Madeleine 2119 East Madison FY 2013 $ 194,400.00 $ 194,400 $ 38,800 $ 233,200 92107, 92106 Vehicle Sophie's Non-profit Avenue Capital Vehicle procurement procurement Center (SMSC) El Cajon, CA 92019 TOTAL $ 194,400.00 $ 194,400 $ 38,800 $ 233,200 Sunday service for FY 2013 $ 30,262.00 $ 30,262 $ 6,052 $ 36,314 Route 353, which Escondido connects low-income Transit 810 Mission Avenue Medical Jobs NCTD 12.5 mi Operating residents of Operator Oceanside, CA 92054 Shuttle (Route Escondido to major TOTAL $ 30,262.00 $ 30,262 $ 6,052 $ 36,314 353) employers in southwest Escondido Increasing FY 2013 $ 33,201.00 $ 33,201 $ 33,201 $ 66,402 Weekday midday and Access to Transit 810 Mission Avenue Saturday hourly NCTD 10 mi / 10.4 mi Northeastern Operating Operator Oceanside, CA 92054 service on El Norte Escondido TOTAL $ 33,201.00 $ 33,201 $ 33,201 $ 66,402 Parkway in Escondido (Route 355/357)

2018 Coordinated Plan H-16 CYCLE 7 (continued) New Freedom (FY 2013) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount 91901, 91941, 91942, FY 2013 $ 104,427.00 $ 104,427 $ 104,427.0 $ 208,854 City of Local 8130 Allison Avenue 91945, 91977, 91978, Volunteer driver Rides4Neighbors Operating La Mesa government La Mesa, CA 91942 92019, 92020, 92021, program TOTAL $ 104,427.00 $ 104,427 $ 104,427 $ 208,854 92040 Volunteer driver FY 2013 $ 37,705.00 $ 6,069 $ 24,300 $ 30,369 program for seniors and individuals with 92037, 92014, 92111, Northern 8804 Balboa Avenue disabilities in the JFS Non-profit 92117, 92121, 92122, San Diego Operating San Diego, CA 92123 Clairemont, La Jolla, 92130 Rides&Smiles TOTAL $ 37,705.00 $ 6,069 $ 24,300 $ 30,369 Linda Vista, University City, and Carmel Valley areas Purchase small tablet- FY 2013 $ 200,000.00 $ 200,000 $ 200,000 1255 Imperial Avenue, MTS Access style Mobile Data MTS Transit Operator Ste 1000 MTS Service Area MDT/AVL Capital Terminals (MDTs) to San Diego, CA 92101 Equipment TOTAL $ 200,000.00 assist in dispatching Shuttle service to non- FY 2013 $ 45,500.00 $ 45,500 $ 45,500 $ 90,000 San 91902, 91910, 91911, Transportation emergency medical Ysidro 4004 Beyer Boulevard 91913, 91932, 91950, Non-profit Operations Operating appointments and Health San Ysidro, CA 92173 92102, 92113, 92114, Program health and well-being TOTAL $ 45,500.00 $ 45,500 $ 45,500 $ 90,000 Center 92139, 92154, 92173 trips Expands fixed route FY 2013 $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 service to include Key Destinations access to the Wounded 810 Mission Avenue for Disabled Warrior Center on NCTD Transit Operator 14.8 mi Operating Oceanside, CA 92054 Veterans Camp Pendleton and TOTAL $ 200,000.00 $ 200,000 $ 200,000 $ 400,000 (Route 315) the Veterans Administration Clinic in Oceanside Sustain FY 2013 $ 50,000.00 $ 50,000 $ 50,000 $ 100,000 600 Mission Avenue RideFACT FACT CTSA Operating Maintain call center Oceanside, CA 92054 Brokerage TOTAL $ 50,000.00 $ 50,000 $ 50,000 $ 100,000 Services 91902, 91910-11, 91913- Expand Expand call center FY 2013 $ 50,000.00 $ 50,000 $ 50,000 $ 100,000 600 Mission Avenue 15, 91932, 91941-42, RideFACT service area to include FACT CTSA Operating Oceanside, CA 92054 91950, 91977-78, 92003, Brokerage Valley Center, Rainbow, TOTAL $ 50,000.00 $ 50,000 $ 50,000 $ 100,000 92007-11, 92014, 92019- Services Alpine and Jamul 29, 92037, 92054-55, Senior dial-a-ride, FY 2013 $ 125,000.00 Active 92057-58, 92064-65, purchase rides from a 600 Mission Avenue 92067, 92069, 92071, RideFACT Trip FACT CTSA Operating pool of transportation Oceanside, CA 92054 92075, 92078, 92081, Reimbursement companies that form a TOTAL $ 125,000.00 Active 92083-84, 92091, 92093, brokerage 92101-04, 92106-11, 92113-24, 92126-31, Sustain Mobility Mobility management FY 2013 $ 120,000.00 $ 120,000 $ 120,000 $ 120,000 600 Mission Avenue FACT CTSA 92135, 92138-40, 92145, Management Operating services (telephone and Oceanside, CA 92054 92154-55, 92173 Services web referrals) TOTAL $ 120,000.00 $ 120,000 $ 120,000 $ 120,000 Expand service area to FY 2013 $ 200,000.00 $ 120,000 $ 120,000 $ 24,000 Expand Mobility 600 Mission Avenue include Fallbrook, FACT CTSA Management Operating Oceanside, CA 92054 Bonsall, Camp Services TOTAL $ 200,000.00 $ 120,000 $ 120,000 $ 240,000 Pendleton and Lakeside

2018 Coordinated Plan H-17 CYCLE 7 (continued) Senior Mini-Grant (FY 2014 - 2015) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount Volunteer driver FY 2014 $ 200,000.00 $ 200,000 $ 40,000 $ 480,000 North County program for seniors in 8804 Balboa Avenue 92064, 92126, 92127, Inland and North County Inland FY 2015 $ 200,000.00 $ 200,000 $ 40,000 $ 480,000 JFS Non-profit Operating San Diego, CA 92123 92128, 92129, 92131 Eastern and Eastern Rides&Smiles San Diego (College TOTAL $ 400,000.00 $ 400,000 $ 80,000 $ 480,000 and Tierrasanta) Volunteer/escort FY 2014 $ 42,377.00 $ 42,377.00 $ 8,475 $ 50,852 service and door- through-door FY 2015 $ 47,167.00 $ 47,167.00 $ 9,433 $ 56,600 Peninsula 1475 Catalina Out and About shopping van service Shepherd Non-profit Boulevard 92106, 92107, 92110 Operating Peninsula to disabled seniors Center San Diego, CA 92107 living in Point Loma, TOTAL $ 89,544.00 $ 89,544 $ 17,908 $ 107,452 Ocean Beach, and Midway/Sports Arena Door-through-door FY 2014 $ 32,194.00 transportation to Closed - Liquidate $64,752.91 Transportation, Bayside seniors living in Linda FY 2015 $ 42,203.00 2202 Comstock Street 92108, 92110, 92111, translation, and Community Non-profit Operating Vista who require San Diego, CA 92101 92123 advocacy (TTA) Center translation and program TOTAL $ 74,397.00 advocacy for health- related trips Volunteer driver FY 2014 $ 176,711.00 $ 176,711 $ 3,534 $ 180,245 program, taxi voucher program, shopping FY 2015 $ 176,711.00 $ 176,711 $ 3,534 $ 180,245 91901, 91941, 91942, shuttles and an Local 8130 Allison Avenue 91945, 91977, 91978, City of La Mesa Rides4Neighbors Operating annual Senior Expo, government La Mesa, CA 91942 92019, 92020, 92021, which provides 92040 TOTAL $ 353,422.00 $ 353,422 $ 7,068 $ 360,490 transportation resources and education Volunteer driver FY 2014 $ 150,818.00 $ 150,818 $ 30,163 $ 180,981 program for seniors in 92037, 92014, 92111, Northern 8804 Balboa Avenue Clairemont, La Jolla, FY 2015 $ 155,254.00 $ 155,254 $ 31,051 $ 186,305 JFS Non-profit 92117, 92121, 92122, San Diego Operating San Diego, CA 92123 Linda Vista, University 92130 Rides&Smiles City, and Carmel TOTAL $ 306,072.00 $ 306,072 $ 61,214 $ 367,286 Valley Senior shuttle service, FY 2014 $ 101,720.00 $ 201,479.55 $ 57,118.42 $258,597.97 Local 200 Civic Center Drive Out and About volunteer mileage City of Vista 92081, 92083, 92084 Operating FY 2015 $ 103,561.00 $ 3,801.45 $ 6,106.04 $ 9,907.49 government Vista, CA 92084 Vista reimbursement service, taxi voucher TOTAL $ 205,281.00 $205,281.00 $ 63,224.46 $ 268,505.46 FY 2014 $ 195,000.00 $ 195,000 $ 39,000 $ 234,000 Alpha Project 92025, 92026, 92027, 3737 5th Avenue #203 for the Non-profit 92029, 92054, 92056, Operating Shuttle service FY 2015 $ - San Diego, CA 92103 Homeless 92057, 92058, 92101 TOTAL $ 195,000.00 $ 195,000 $ 39,000 $ 234,000 91902, 91910-11, Senior dial-a-ride, FY 2014 $ - $ - $ - $ - 91913-15, 91932, purchase rides from a 600 Mission Avenue RideFACT Trip FACT CTSA 91941-42, 91950, Operating pool of transportation FY 2015 $ 125,000.00 $ 123,707.55 $ 123,707.56 $ 247,415.11 Oceanside, CA 92054 Reimbursement 91977-78, 92003, companies that form TOTAL $ 125,000.00 $ 123,707.55 $ 123,707.56 $ 247,415.11 92007-11, 92014, a brokerage 92019-29, 92037, FY 2014 $ - 92054-55, 92057-58, Sustain 600 Mission Avenue RideFACT FACT CTSA 92064-65, 92067, Operating Maintain call center FY 2015 $ 63,505.00 $93,505.00 $ 23,376 $ 116,881 Oceanside, CA 92054 92069, 92071, 92075, Brokerage 92078, 92081, 92083- Services TOTAL $ 63,505.00 $93,505.00 $ 23,376 $ 116,881 84, 92091, 92093, FY 2014 $ 30,000.00 92101-04, 92106-11, Combined with above Sustain Mobility Mobility management 600 Mission Avenue 92113-24, 92126-31, FY 2015 $ - FACT CTSA Management Operating services (telephone Oceanside, CA 92054 92135, 92138-40, Services and web referrals) 92145, 92154-55, TOTAL $ 30,000.00 92173

2018 Coordinated Plan H-18 Senior Mini Grant CYCLE 7 (continued) Taxi voucher FY 2014 $ 111,512.00 $ 123,796.13 $ 31,836.45 $ 155,632.58 program, door-to- Travelers Aid 925 B Street, Suite 204 door service FY 2015 $ 117,810.00 $ 105,525.87 $ 33,958.56 $ 139,484.43 Non-profit 92101, 92102 SenioRide Operating Society San Diego, CA 92101 reimbursement, volunteer driver TOTAL $ 229,322.00 $229,322.00 $ 65,795.01 $ 295,117.01 program Volunteer Driver FY 2014 $ 32,465.00 $ 16,968.09 $ 15,116.75 $ 32,084.84 Program for Mountain 91901, 91905, 91906, Senior and FY 2015 $ 33,857.00 $ 49,353.91 $ 19,136.64 $ 68,490.55 Health and 31115 Highway 94 Volunteer driver Non-profit 91917, 91935, 91962, Disabled Operating Community Campo, CA 91906 program 91963 Mountain Services, Inc. TOTAL $ 66,322.00 $ 66,322.00 $ 34,253.39 $ 100,575.39 Empire Residents FY 2014 $ 125,000.00 $106,669.72 $ 26,875.67 $133,545.39 4305 University 92101, 92103, 92109, Senior Volunteer Volunteer driver ITN San Diego Non-profit Avenue, Ste 110 Operating FY 2015 $ 125,000.00 $125,000.00 $ 37,770.04 $162,770.04 92115, 92116, 92120 Driver Program program San Diego, CA 92105 TOTAL $ 250,000.00 $231,669.72 $ 64,645.71 $296,315.43 Contract with Poway FY 2014 $ 114,375.00 $ 155,707.42 $ 56,157.66 $ 211,865.08 Friends of 92064, 92065, 92126, Adult Day Health 4506 Nebo Drive TransMed for Adult Day Non-profit 92127, 92128, 92129, Operating Care Center to FY 2015 $ 114,877.00 $ 73,544.59 $ 23,064.85 $ 96,609.44 La Mesa, CA 91941 Seniors Health Care 92130, 92131 provide seniors with TOTAL $ 229,252.00 $229,252.01 $ 79,222.51 $ 308,474.52 medical trips 91977, 92037, 92040, FY 2014 $ 90,980.00 $ 90,980 $ 190,035 92041, 92042, 92043, $ 40,895 92044, 92045, 92071, FY 2015 $ 99,055.00 $ 99,055 $ 40,895 92101, 92102, 92103, 4069 30th Street 92105, 92106, 92107, Seniors A-Go- Volunteer driver ElderHelp Non-profit Operating San Diego, CA 92104 92108, 92109, 92110, Go program 92111, 92113, 92114, TOTAL $ 190,035.00 $ 190,035 $ 40,895 $ 230,930 92115, 92116, 92117, 92118, 92119, 92120, 92122, 92123, 92124 Taxi voucher FY 2014 92008, 92009, 92010, program, door-to- 300 North Coast Solutions for City of Local 92011, 92054, 92056, door shuttle program, FY 2015 $ 47,695.00 $ 47,695.00 $ 16,693.00 $ 64,388.00 Highway Seniors on the Operating Oceanside government 92057, 92058, 92081, door-through-door Oceanside, CA 92054 Go 92083, 92084 volunteer driver TOTAL $ 47,695.00 $ 47,695.00 $ 16,693.00 $ 64,388.00 program

2018 Coordinated Plan H-19 CYCLE 8 Section 5310 (FY2016-2017) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount 92014, 92037, 92111, FY 2013 $ 80,000.00 $ 75,498.38 $ 18,874.60 $ 94,372.98 92117, 92121, 92122, Vehicle 92130, 92109, 92110, procurement for 92029, 92064, 92126, Jewish Family 8804 Balboa Avenue On the Go Non-profit 92127, 92128, 92129, Capital Vehicle procurement Service (JFS) San Diego, CA 92123 Transportation 92131, 92025, 91941, TOTAL $ 80,000.00 $ 75,498.38 $ 18,874.60 $ 94,372.98 Solutions for 91942, 92108, 92115, Older Adults 92116, 92119, 92120, 92123, 92124 On the Go FY 2013 $ 97,922.00 $ 74,462.39 $142,496.07 $216,958.46 92014, 92037, 92111, Volunteer driver 8804 Balboa Avenue Northern JFS Non-profit 92117, 92121, 92122, Operating program for seniors in FY 2014 $ 100,863.00 $ 124,089.82 $ 192,591.97 $ 316,681.79 San Diego, CA 92123 San Diego: Rides 92130, 92109, 92110 Northern San Diego & Smiles TOTAL $ 198,785.00 $ 198,552.21 $ 335,088.04 $ 533,640.25 On the Go FY 2013 $ 92,708.00 $ 34,088.45 $ 51,132.61 $ 85,221.06 92029, 92064, 92126, Volunteer driver 8804 Balboa Avenue North County JFS Non-profit 92127, 92128, 92129, Operating program for seniors in FY 2014 $ 95,491.00 $132,076.68 $190,881.98 $ 322,958.66 San Diego, CA 92123 Inland: Rides & 92131, 92025 North County Inland Smiles TOTAL $ 188,199.00 $ 166,165.13 $242,014.59 $408,179.72 On the Go FY 2013 $ 95,279.00 $ 34,092.16 $ 46,638.23 $ 80,730.39 91941, 91942, 92108, Volunteer driver 8804 Balboa Avenue Eastern JFS Non-profit 92115, 92116, 92119, Operating program for seniors in FY 2014 $ 98,139.00 $ 134,401.16 $205,590.13 $ 339,991.29 San Diego, CA 92123 San Diego: Rides 92120, 92123, 92124 Eastern San Diego & Smiles TOTAL $ 193,418.00 $ 168,493.32 $ 252,228.36 $420,721.68 Administration FY 2013 $ 140,000.00 $140,000.00 $ 32,343.74 $172,343.74 Coastal and inland of Medical and areas from Oceanside to Dialysis FY 2014 $ 140,000.00 $ 140,000.00 $ 32,343.74 $172,343.74 600 Mission Avenue San Ysidro, Camp Transportation FACT CTSA Capital Vehicle procurement Oceanside, CA 92054 Pendleton, Fallbrook, for Seniors & Valley Center, and Disabled- TOTAL $ 280,000.00 $ 280,000.00 $ 64,687.48 $ 344,687.48 Ramona Vehicle Lease Program Trip Subsidy program FY 2013 $ 180,000.00 $102,582.34 $ 113,477.49 $216,059.83 through contracted transportation FY 2014 $ 180,000.00 $ 257,426.72 $286,513.79 $543,940.17 All cities within Medical and providers which San Diego County as Dialysis comprise the FACT 600 Mission Avenue FACT CTSA well as Ramona, Spring Transportation Operating brokerage when trips Oceanside, CA 92054 Valley, and Camp for Seniors and cannot be TOTAL $ 360,000.00 $ 360,008.72 $ 399,991.28 $ 760,000.00 Pendleton Disabled accommodated by existing transportation services. Administration FY 2013 $ 160,275.00 $160,275.00 $160,275.00 $160,275.00 All cities within Funding of of Medical and San Diego County as Mobility administration of 600 Mission Avenue Dialysis FY 2014 $ 200,000.00 $ 200,000.00 $ 200,000.00 $ 200,000.00 FACT CTSA well as Ramona, Spring Managemen transportation for Oceanside, CA 92054 Transportation Valley, and Camp t seniors and disabled for Seniors & TOTAL $ 360,275.00 Pendleton clients Disabled Transportation FY 2013 $ 80,000.00 $ 70,908.49 $ 17,726.64 $ 88,635.13 SYHC's clinics San Ysidro Operations 1275 30th Street throughout San Diego Health Center Non-profit Program- Capital Vehicle procurement San Diego, CA 92154 County's South and (SYHC) Healthy Steps TOTAL $ 80,000.00 $ 70,908.49 $ 17,726.64 $ 88,635.13 Central/Southeastern (TOP-HS) HGH FY 2013 $ 484,800.00 $ 484,800.00 Community $314,536.80 $ 1,299,336.80 1825 Gillespie Way South\South Bay area HGH Non-profit Integration and Capital Vehicle procurement FY 2014 $ 500,000.00 $ 500,000.00 El Cajon, CA 92020 and east county Mobilization TOTAL $ 984,800.00 $ 984,800.00 $314,536.80 $ 1,299,336.80 Program

2018 Coordinated Plan H-20 Volunteer driver FY 2013 $ 75,000.00 program, taxi voucher Active program, shopping FY 2014 $ 75,000.00 91901, 91941, 91942, shuttles and an Local 8130 Allison Avenue 91945, 91977, 91978, City of La Mesa Rides4Neighbors Operating annual Senior Expo, government La Mesa, CA 91942 92019, 92020, 92021, which provides 92040 TOTAL $ 150,000.00 transportation resources and education Lakeside, Santee, FY 2013 $ 112,000.00 $112,000.00 $ 22,400.00 $ 134,400.00 St. Madeleine 2119 East Madison El Cajon, Alpine, Spring Vehicle Sophie's Non-profit AvenueEl Cajon, CA Valley, Jamul, Lemon Capital Vehicle procurement procurement Center (SMSC) 92103 Grove, National City, TOTAL $ 112,000.00 $112,000.00 $ 22,400.00 $ 134,400.00 La Mesa, San Diego, Volunteer driver FY 2013 $ 191,927.00 program which Active provides adults with FY 2014 $ 179,712.48 Lakeside, Santee, developmental St. Madeleine 2119 East Madison El Cajon, Alpine, Spring Mileage disabilities with Sophie's Non-profit Avenue Valley, Jamul, Lemon Operating Reimbursement transportation to Center (SMSC) El Cajon, CA 92103 Grove, National City, three of SMSC's TOTAL $ 371,639.48 La Mesa, San Diego, vocational training centers and paid work SHARP 8695 Spectrum Center FY 2013 $ 216,000.00 $ 207,496.28 $ 51,874.07 $259,370.35 Vehicle HealthCare Non-profit Blvd. San Diego County Capital Vehicle procurement procurement Foundation San Diego, CA 92123 TOTAL $ 216,000.00 $ 207,496.28 $ 51,874.07 $259,370.35 1255 Imperial Avenue, FY 2013 $ 333,780.00 $ 333,780.00 $ 326,362.46 $ 660,142.46 Transit Vehicle MTS Ste 1000 MTS Service Area Capital Vehicle procurement Operator procurement San Diego, CA 92101 TOTAL $ 333,780.00 $ 333,780.00 $ 326,362.46 $ 660,142.46

2018 Coordinated Plan H-21 Senior Mini-Grant (FY 2016 - 2017) Organization Location Project Funding Amount Awarded Amount Expended Local Match Total Amount Name Type Address Service Area Name Type Description Fiscal Year (FY) Provide transportation FY 2016 $ 47,978.00 services to seniors Active Coronado City of Local 1825 Strand Way that reside in the City FY2017 $ 40,022.00 City of Coronado Seniors Out & Operating Coronado government Coronado, CA 92118 of Coronado About Program including a volunteer TOTAL $ 88,000.00 driver program. On the Go FY 2016 $ 47,978.00 $ 111,701.56 $105,256.89 $216,958.45 92014, 92037, 92111, Volunteer driver 8804 Balboa Avenue Northern JFS Non-profit 92117, 92121, 92122, Operating program for seniors in FY2017 $ 40,022.00 $186,292.16 $123,808.81 $ 310,100.97 San Diego, CA 92123 San Diego: Rides 92130, 92109, 92110 Northern San Diego & Smiles TOTAL $ 88,000.00 $ 297,993.72 $ 229,062.70 $ 527,059.42 On the Go FY 2016 $ 139,063.00 92029, 92064, 92126, Volunteer driver 8804 Balboa Avenue North County Active JFS Non-profit 92127, 92128, 92129, Operating program for seniors in FY2017 $ 143,235.00 San Diego, CA 92123 Inland: Rides & 92131, 92025 North County Inland Smiles TOTAL $ 282,298.00 On the Go FY 2016 $ 142,919.00 91941, 91942, 92108, Volunteer driver 8804 Balboa Avenue Eastern Active JFS Non-profit 92115, 92116, 92119, Operating program for seniors in FY2017 $ 147,205.00 San Diego, CA 92123 San Diego: Rides 92120, 92123, 92124 Eastern San Diego & Smiles TOTAL $ 290,124.00 FY 2016 $ 48,000.00 $ 19,860.16 $ 5,176.30 $ 25,036.46 1475 Catalina Point Loma, Ocean Peninsula Out & About Volunteer shuttle Non-profit BoulevardSan Diego, Beach, Midway/Sports Operating FY2017 $ 52,000.00 $ 80,139.72 $ 17,827.76 $ 97,967.48 Shepard Peninsula service for seniors CA 92107 Arena TOTAL $ 100,000.00 $ 99,999.88 $ 23,004.06 $ 123,003.94 91977, 92037, 92040, FY 2016 $ 87,865.00 92041, 92042, 92043, Active 92044, 92045, 92071, FY2017 $ 93,318.00 92101, 92102, 92103, 3860 Calle Fortunada, 92105, 92106, 92107, Volunteer driver Elderhelp Non-profit Suite 101 Seniors A Go Go Operating 92108, 92109, 92110, program San Diego, CA 92123 92111, 92113, 92114, TOTAL $ 181,183.00 92115, 92116, 92117, 92118, 92119, 92120, 92122, 92123, 92124 Volunteer driver FY 2016 $ 87,865.00 program, taxi voucher Active program, shopping FY2017 $ 93,318.00 91901, 91941, 91942, shuttles and an Local 8130 Allison Avenue 91945, 91977, 91978, City of La Mesa Rides4Neighbors Operating annual Senior Expo, government La Mesa, CA 91942 92019, 92020, 92021, which provides 92040 TOTAL $ 181,183.00 transportation resources and education Taxi voucher FY 2016 $ - $ - $ - $ - program, door-to- Travelers Aid 925 B Street, Suite 204 door service FY2017 $ 198,535.00 $198,535.00 $ 51,643.07 $ 250,178.07 Non-profit San Diego County SenioRide Operating Society San Diego, CA 92101 reimbursement, volunteer driver TOTAL $ 198,535.00 $198,535.00 $ 51,643.07 $ 250,178.07 program Senior shuttle service FY 2016 $ - $ - $ - $ - Out & About and volunteer driver Local 1400 Vale Terrace Drive Senior program, volunteer FY2017 $ 106,171.00 $ 106,171.00 $ 52,371.49 $158,542.49 City of Vista 92081, 92083, 92084 Operating government Vista, CA 92084 Transportation mileage Program reimbursement, taxi TOTAL $ 106,171.00 $ 106,171.00 $ 52,371.49 $158,542.49 scripts Taxi voucher FY 2016 $ 195,952.00 $195,952.00 $ 87,392.78 $ 283,344.78 program, door-to- 300 North Coast Solutions for City of Local door shuttle program, FY2017 $ 200,000.00 $ 200,000.00 $ 82,135.78 $282,135.78 Highway 92054 Seniors on the Operating Oceanside government door-through-door Oceanside, CA 92054 Go volunteer driver TOTAL $ 395,952.00 $ 395,952.00 $169,528.56 $565,480.56 program

2018 Coordinated Plan H-22 FY 2016 $ 30,000.00 $ 30,000.00 $ 120,000.00 $150,000.00 600 Mission Avenue Vehicle Fleet FACT CTSA Capital Vehicle procurement FY2017 $ 30,000.00 $ 30,000.00 $ 120,000.00 $150,000.00 Oceanside, CA 92054 Expansion 91902, 91910-11, TOTAL $ 60,000.00 $ 60,000.00 $ 240,000.00 $ 300,000.00 91913-15, 91932, 91941-42, 91950, Trip Subsidy program FY 2016 $ 200,000.00 $201,504.54 $143,648.05 $ 345,152.59 through contracted 91977-78, 92003, FY2017 $ 200,000.00 $ 202,080.58 $120,646.14 $ 322,726.72 92007-11, 92014, transportation 92019-29, 92037, Medical and providers which Dialysis comprise the FACT 600 Mission Avenue 92054-55, 92057-58, FACT CTSA Transportation Operating brokerage when trips Oceanside, CA 92054 92064-65, 92067, for Seniors and cannot be 92069, 92071, 92075, TOTAL $ 400,000.00 $403,585.12 $ 264,294.19 $667,879.31 92078, 92081, 92083- Disabled accommodated by 84, 92091, 92093, existing 92101-04, 92106-11, transportation 92113-24, 92126-31, services. 92135, 92138-40, Administration FY 2016 $ 200,000.00 $143,648.05 $201,504.54 $ 345,152.59 Funding of 92145, 92154-55, of Medical and administration of 600 Mission Avenue 92173 Dialysis FY2017 $ 85,151.00 $ 141,502.95 $169,238.25 $ 310,741.20 FACT CTSA Operating transportation for Oceanside, CA 92054 Transportation seniors and disabled for Seniors & TOTAL $ 285,151.00 $ 285,151.00 $370,742.79 $655,893.79 clients Disabled Volunteer Driver FY 2016 $ 52,815.00 Program for Active 91901, 91905, 91906, Senior & FY2017 $ 53,522.00 Mountain 31115 Highway 94 Volunteer driver Non-profit 91917, 91935, 91962, Disabled Operating Health Campo, CA 91906 program 91963 Mountain TOTAL $ 106,337.00 Empire Residents FY 2016 $ 35,000.00 $ 34,992.00 $ 34,992.00 $ 69,984.00 City of City of Local 111 W Richmar Ave 92078, 92069 San Marcos On Operating Voucher program FY2017 $ - $ - $ - $ - San Marcos government San Marcos, CA 92069 the Move TOTAL $ 35,000.00 $ 34,992.00 $ 34,992.00 $ 69,984.00 ITN Greater San Diego FY 2016 $ - 91910, 91911, 91950, ITNGSD: 6161 El Cajon Closed - Liquidated $29,334.57 ITN Non-profit 91932, 92118, 92105, Expanding to Operating Volunteer program FY2017 $ 85,329.00 Boulevard, Suite B451 92102, 92114, 91945 South County San Diego, CA 92115 TOTAL $ 85,329.00

2018 Coordinated Plan H-23 CYCLE 9 Section 5310 (FY2018-2019) Organization Location Project Funding Name Type Address Service Area Name Type Description Fiscal Year (FY) Amount Awarded Amount Expended Local Match Total Amount FY 2018 $ 37,700.00 701 B Street, Suite Mobility Referral services, Travelers Aid Active Non-profit 1775 San Diego County RideFinder Managemen travel training, and FY2019 $ 37,700.00 Society San Diego, CA 92101 t travel planning. TOTAL $ 37,700.00 Senior shuttle service FY 2018 $ 75,000.00 91941, 91942, 91945, Out & About and volunteer driver Pending Local 4975 Memorial Drive, 91977, 91978, 92019, Senior program, volunteer FY2019 $ 75,000.00 City of La Mesa Operating government La Mesa, CA 91942 92020, 92021, 92040, Transportation mileage 92071 Program reimbursement, taxi TOTAL $ 75,000.00 scripts On the Go FY 2018 $ 105,291.00 92014, 92037, 92111, Volunteer driver Jewish Family 8804 Balboa Avenue Northern Active Non-profit 92117, 92121, 92122, Operating program for seniors in FY2019 $ 109,119.00 Service (JFS) San Diego, CA 92123 San Diego: Rides 92130, 92109, 92110 Northern San Diego & Smiles TOTAL $ 214,410.00 On the Go FY 2018 $ 104,644.00 92029, 92064, 92126, Volunteer driver 8804 Balboa Avenue North County Active JFS Non-profit 92127, 92128, 92129, Operating program for seniors in FY2019 $ 108,106.00 San Diego, CA 92123 Inland: Rides & 92131, 92025 North County Inland Smiles TOTAL $ 108,106.00 On the Go FY 2018 $ 102,257.00 91941, 91942, 92108, Volunteer driver 8804 Balboa Avenue Eastern Active JFS Non-profit 92115, 92116, 92119, Operating program for seniors in FY2019 $ 105,767.00 San Diego, CA 92123 San Diego: Rides 92120, 92123, 92124 Eastern San Diego & Smiles TOTAL $ 105,767.00 Funding of FY 2018 $ 100,000.00 Mobility administration of Active 600 Mission Avenue FACT CTSA CTSA Managemen transportation for FY2019 $ 100,000.00 Oceanside, CA 92054 t seniors and disabled TOTAL $ 200,000.00 clients Trip Subsidy program FY 2018 $ 200,000.00 through contracted Active FY2019 $ 200,000.00 San Diego County transportation providers which Brokerage of comprise the FACT 600 Mission Avenue Multi- FACT CTSA Operating brokerage when trips Oceanside, CA 92054 Jurisdictional cannot be Transportation TOTAL $ 400,000.00 accommodated by existing transportation services. Resident FY 2018 $ 125,716.00 transportation to Active 12526 Campo Road, Resident work sites, vocational FY2019 $ 128,159.00 Noah Homes Non-profit Spring Valley, CA 91978 Transportation Operating training, work 91978 Project enclaves, and medical TOTAL $ 253,875.00 treatment. Program which FY 2018 $ 155,250.00 provides adults with Active developmental FY2019 $ 155,250.00 Lakeside, Santee, disabilities with St. Madeleine 2119 East Madison El Cajon, Alpine, Spring Mileage transportation to Sophie's Non-profit Avenue Valley, Jamul, Lemon Operating Reimbursement three of SMSC's Center (SMSC) El Cajon, CA 92103 Grove, National City, vocational training TOTAL $ 310,500.00 La Mesa, San Diego, centers and paid work sites around San Diego County. Volunteer driver FY 2018 $ 54,460.00 701 B Street, Suite program, taxicab Active Travelers Aid Metropolitan areas of Non-profit 1775 RidEasy Operating vouchers, door-to- FY2019 $ 46,638.00 Society San Diego County San Diego, CA 92101 door providers, and TOTAL $ 101,098.00 on-demand service.

2018 Coordinated Plan H-24 FY 2018 $ 40,000.00 12526 Campo Road, Vehicle Active Noah Homes Non-profit Spring Valley, CA 91978 Capital Vehicle procurement FY2019 $ 40,000.00 Procurement 91978 TOTAL $ 40,000.00 FY 2018 $ 320,000.00 $ 320,000.00 $ 449,344.28 Home of 1908 Friendship Drive, South\South Bay area Vehicle $ 129,344.28 Non-profit Capital Vehicle procurement FY2019 $ 200,000.00 $ 197,377.14 $ 197,377.14 Guiding Hands El Cajon, CA 92020 and east county Procurement TOTAL $ 520,000.00 $ 517,377.14 $ 129,344.28 $646,721.42 Lakeside, Santee, FY 2018 $ 120,000.00 St. Madeleine 2119 East Madison El Cajon, Alpine, Spring Active Vehicle Sophie's Non-profit Avenue Valley, Jamul, Lemon Capital Vehicle procurement FY2019 $ - Procurement Center (SMSC) El Cajon, CA 92103 Grove, National City, TOTAL $ 120,000.00 La Mesa, San Diego, FY 2018 $ 104,000.00 North Inland, North Jewish Family 8804 Balboa Avenue Vehicle Non-profit Coastal, and East Capital Vehicle procurement FY2019 $ 54,400.00 Active Service (JFS) San Diego, CA 92123 Procurement San Diego TOTAL $ 158,400.00 FY 2018 $ 120,000.00 $ 120,000.00 $ 37,368.02 $157,368.02 SHARP 8695 Spectrum Center Vehicle HealthCare Non-profit Blvd. Central Region Capital Vehicle procurement FY2019 $ - $ - $ - $ - Procurement Foundation San Diego, CA 92123 TOTAL $ 120,000.00 $ 120,000.00 $ 37,368.02 $157,368.02 FY 2018 $ 110,092.00 $110,092.00 $ 639,437.40 1255 Imperial Avenue, Transit Vehicle $529,345.40 MTS Ste 1000 MTS Service Area Capital Vehicle procurement FY2019 $ 460,800.00 $ 460,800.00 $ 460,800.00 Operator Procurement San Diego, CA 92101 TOTAL $ 570,892.00 $ 570,892.00 $ 529,345.40 $ 1,100.237.40

2018 Coordinated Plan H-25 SMG (FY2018-2019) Volunteer Driver FY 2018 $ 80,000.00 Volunteer driver 1058 Camino del Rey, Senior Active Renewing Life Non-profit South County Operating program, door- FY2019 $ 80,000.00 Chula Vista, CA 91910 Transportation through-door service. Program TOTAL $ 160,000.00 Volunteer driver FY 2018 $ 198,535.00 program, volunteer Active 701 B Street, Suite mileage FY2019 $ 200,000.00 Travelers Aid Non-profit 1775 San Diego County SenioRide Operating reimbursement, taxi Society San Diego, CA 92101 scripts, door-to-door TOTAL $ 398,535.00 providers, transit vouchers FY 2018 $ 200,000.00 300 North Coast 92003, 92049, 92051, Solutions for Volunteer driver City of Local Active Highway 92052, 92054, 92056, Seniors on the Operating program for seniors in FY2019 $ 200,000.00 Oceanside government Oceanside, CA 92054 92057, 92058 Go Northern San Diego TOTAL $ 400,000.00 On the Go FY 2018 $ 105,291.00 92014, 92037, 92111, Volunteer driver Jewish Family 8804 Balboa Avenue Northern Active Non-profit 92117, 92121, 92122, Operating program for seniors in FY2019 $ 109,119.00 Service (JFS) San Diego, CA 92123 San Diego: Rides 92130, 92109, 92110 Northern San Diego & Smiles TOTAL $ 214,410.00 On the Go FY 2018 $ 104,644.00 92029, 92064, 92126, Volunteer driver 8804 Balboa Avenue North County Active JFS Non-profit 92127, 92128, 92129, Operating program for seniors in FY2019 $ 108,106.00 San Diego, CA 92123 Inland: Rides & 92131, 92025 North County Inland Smiles TOTAL $ 108,106.00 On the Go FY 2018 $ 102,257.00 91941, 91942, 92108, Volunteer driver 8804 Balboa Avenue Eastern Active JFS Non-profit 92115, 92116, 92119, Operating program for seniors in FY2019 $ 105,767.00 San Diego, CA 92123 San Diego: Rides 92120, 92123, 92124 Eastern San Diego & Smiles TOTAL $ 105,767.00 Brokerage of Manages the FY 2018 $ 200,000.00 Mobility 600 Mission Avenue Multi- brokerage of service Active FACT CTSA Managemen FY2019 $ 200,000.00 Oceanside, CA 92054 Jurisdictional providers for the t Transportation CTSA. TOTAL $ 400,000.00 Funding of FY 2018 $ 100,000.00 Mobility administration of Active 600 Mission Avenue Expansion of FACT CTSA Managemen transportation for FY2019 $ 100,000.00 Oceanside, CA 92054 CTSA t seniors and disabled TOTAL $ 200,000.00 clients San Diego County Trip Subsidy program FY 2018 $ 200,000.00 through contracted Active transportation FY2019 $ 200,000.00 providers which comprise the FACT 600 Mission Avenue FACT CTSA RideFACT Operating brokerage when trips Oceanside, CA 92054 cannot be TOTAL $ 400,000.00 accommodated by existing transportation services. Out and About Volunteer driver FY 2018 $ 55,000.00 Peninsula 1475 Catalina Peninsula Senior program and shuttle Active Shepherd Non-profit Boulevard 92106, 92107, 92110 Operating FY2019 $ 59,800.00 Transportation service for peninsula Center San Diego, CA 92107 Program communities. TOTAL $ 114,800.00 Senior shuttle service FY 2018 $ 56,179.00 91941, 91942, 91945, and volunteer driver Pending Local 4975 Memorial Drive, 91977, 91978, 92019, program, volunteer FY2019 $ 97,709.00 City of La Mesa Rides4Neighbors Operating government La Mesa, CA 91942 92020, 92021, 92040, mileage 92071 reimbursement, taxi TOTAL $ 97,709.00 scripts

2018 Coordinated Plan H-26 401 B Street, Suite 800, San Diego, CA 92101-4231 | sandag.org