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Queensland Local Government Comparative Information for 2003–04

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Queensland Local Government Comparative Information for 2003–04 Queensland local government comparative information 2003/04 Disclaimer & Copyright The Queensland Local Government Comparative Information 2003-04 is For further information contact published by the Department of Local Government, Planning, Sport and Recreation ('DLGPSR') as an information resource only and should not be Local Government Services treated as an exhaustive statement on the subject. Department of Local Government, Planning, Sport and Recreation PO Box 15031 City East, Queensland 4002 While DLGPSR believes that this information will be of assistance to you, it Telephone: 07 3225 8680 is provided on the basis that you are responsible for making your own Facsimile: 07 3225 1350 assessment of the topics discussed. Email: [email protected]@dlgp.qld.gov.au www.lgp.qld.gov.au DLGPSR expressly disclaims all liability (including but not limited to liability for negligence) for errors or omissions of any kind whatsoever or for any loss (including direct and indirect losses), damage or other consequence, which may arise from your reliance on the material contained in this resource. This resource is issued on the understanding that DLGPSR is not, through the issuance of this information, engaging or rendering to you any legal or other professional service. Recipients are encouraged to seek independent advice if they have any concerns about the material contained in this publication. © Copyright 2005 Department of Local Government, Planning, Sport and Recreation. DLGPSR owns copyright of this publication. DLGPSR authorises reproduction for not-for-profit purposes provided DLGPSR is acknowledged as the copyright owner. For all other purposes, consent must first be sought from DLGPSR. Disclaimer & Copyright 1 © Queensland Local Government Comparative Information 2003/04 Minister’s Message Welcome to the seventh edition of Queensland Local Government One of the major developments in 2004 was the transfer of administrative Comparative Information. The report is produced each year to provide a responsibility for Queensland’s 32 Aboriginal councils to the Local Government picture of how Queensland’s 125 councils are operating. It is designed and Planning portfolio. Over the next four years, these councils will make the as a tool for councils to monitor trends over time and benchmark their transition to shire councils. A review of the governance arrangements of performance with other councils. Torres Strait Island councils will start in 2005. Your feedback has shown there are better ways to present this comparative The Local Government Portfolio is working hard to introduce measures to data than on paper, which is why this edition is the fi rst to be presented in collect comparative information from these councils to ensure that they are CD ROM format. I hope it meets your needs and I welcome your ongoing included in future reports. feedback so we can continue making improvements to future editions. Once again, this year’s report represents a partnership between councils and As councils in Queensland work to deliver a more effective and effi cient the State Government. The information contained in it has been supplied service, they do so with a vastly varied fi nancial capacity – some are dealing voluntarily by 114 of Queensland’s councils. It is their contribution to a with the pressures of a small and diminishing rates base, while others are healthy system of local government that is transparent and accountable. managing the impacts of massive population growth; especially those My hope is that all councils will contribute to next year’s report. councils along the coastal strip. Last year was certainly an exciting and challenging year for local government in Queensland. It has been fantastic to see councils across the State collaborating on projects and working together to achieve the best Hon Desley Boyle MP outcomes for their communities and regions. Minister for Environment, Local Government, Planning and Women Minister’s Message 2 © Queensland Local Government Comparative Information 2003/04 Contents Disclaimer and Copyright 1 Financial Assistance Grants Minister’s Message 2 Financial Assistance Grants – GPG & IRG 70 Contents 3 Arrears of Rates and Charges Arrears Introduction 76 Introduction 5 Arrears of Rates and Charges 77 Comparative Information – Financial General Rate Financial Information – Part 1 General Rate 83 Financial PIs (1) Introduction 7 Separate/Special Rates Financial PIs (1) 9 Separate/Special Rates 98 Financial Information – Part 2 Pensioner Remissions Financial PIs (2) Introduction 15 Pensioner Remissions 104 Financial PIs (2) 17 Value of Rateable Land Financial Information – Debt Ratios Value of Rateable Land 110 Debt Ratios Introduction 23 Rateable Properties Debt Ratios 25 Rateable Properties 116 Residential Rating Water Connections Residential Rating Introduction 31 Water Connections 122 2003-04 Residential Rating 33 Sewerage Connections 2004-05 Residential Rating 42 Sewerage Connections 128 Revenue Information – General, Special, Separate Rates and Charges Water and Sewerage Pricing Information Revenue 1 – General, Special, Separate Rates and Charges 51 2003-04 Water Charges 134 Revenue Information – Utility Charges 2004-05 Water Charges 141 Revenue 2 – Utility Charges 57 Trade Waste Charges Information Revenue Information – Total Rates, Charges and Other Revenues Trade Waste Charges Information 150 Revenue 3 – Introduction 63 Revenue 3 – Total Rates, Charges and other Revenues 64 Contents 3 © Queensland Local Government Comparative Information 2003/04 Comparative Information – Functional Sewerage Services – Effectiveness Personnel – Part 1 Sewerage Introduction (2) 219 Personnel Introduction (1) 156 Sewerage PIs – Effectiveness 221 Personnel PIs (1) 157 Waste Management Waste Introduction 227 Personnel – Part 2 Waste PIs 229 Personnel Introduction (2) 163 Personnel PIs (2) 165 Parks and Gardens (Including Climatic Data) Parks Introduction 235 Road Maintenance – Effi ciency Parks and Climate PIs 236 Roads Introduction (1) 171 Roads PIs (Effi ciency) 172 Library Services – Part 1 Libraries Introduction (1) 242 Road Maintenance – Effectiveness Libraries PIs (1) 243 Roads Introduction (2) 178 Roads PIs (Effectiveness) 179 Library Services – Part 2 Libraries Introduction (2) 249 Community Service Obligations Libraries PIs (2) 250 CSOs and Cross-subsidies 185 Water Services – Part 1 Contextual Information Water Introduction (1) 190 Area, Population, Growth and Population Density Water PIs (1) 191 Population 256 Water Services – Part 2 Councillor Information Water Introduction (2) 197 Councillors 262 Water PIs (2) 198 Terrain and Soil Types Water Services – Effectiveness Terrain and Soil Types Introduction 268 Water Introduction (3) 204 Terrain and Soil Types 270 Water PIs – Effectiveness 205 Glossary of terms Sewerage Services – Effi ciency Glossary 276 Sewerage Introduction (1) 211 Appendix A – Queensland Local Government Areas Map Sewerage PIs – Effi ciency 213 LG Map 280 Appendix B – Australian Classifi cation of Local Government ACLG 281 Contents 4 © Queensland Local Government Comparative Information 2003/04 Introduction Introduction Background The Queensland Local Government Comparative Information 2003/04 By monitoring their performance over time and making comparisons with provides the most comprehensive collection of performance information other Councils, it is hoped local governments will be encouraged to take the available for Queensland local government. initiative and use the comparative performance information to drive improvement throughout their organisation. The Report is not designed as a ‘ranking table’, but rather as a performance assessment tool to assist local governments in the evaluation of their Performance indicators performance through comparisons with each other. The Report provides a suite of efficiency, effectiveness and quality of service The aim of this Report is to enable each local government to assess, at a indicators which cover the following key functional and financial areas of broad level, its performance for each activity against the performance of the local government: same activity of another local government, and for local governments to use this assessment of performance to initiate improvement processes through · financial operations, benchmarking with other local governments. · personnel, · road maintenance, Benefits · water services, · sewerage services, The annual publication of performance indicators provides valuable · waste management, information on the performance of local governments to both Councils and · library services, and the communities they serve. · parks and gardens. For Councils, it provides information on where improvements may be Additional financial information, including residential rates and charges, rate possible and also helps identify possible benchmarking partners. revenue and rate arrears for each Council, is also provided. For the community, it provides greater accountability and information on which to judge a Council’s performance. Introduction 5 © Queensland Local Government Comparative Information 2003/04 Comparability and data interpretation The Department is focussed on ensuring the published performance indicators In addition, the differences between local governments throughout the State are appropriate, practical and meaningful for all local governments. It is have been taken into account by grouping the Councils according to the recognised that any comparative performance measurement system needs to Australian
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