SUPPORTING SMEs IN A TIME OF CRISIS: HOW TO CHOOSE THE RIGHT ACTIONS A Capacity Building Seminar for Policy Makers and Local Development Practitioners
12-15 October 2009, Trento, Italy
Agenda & List of Participants
Organised by OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
2 AGENDA
The issue Who
Small and medium-sized enterprises are key sources of Policy makers and practitioners directly involved in designing and dynamism, innovation, and flexibility. In OECD countries they putting in place entrepreneurship and SME development strategies account for over 95 percent of enterprises, generate two-thirds of (National, regional and local governments; business forums, e.g. employment and are one of the main sources of new jobs. chambers of commerce, trade federations, SME agents; the Governments play an important role in stimulating more and education and training sector; local and regional development stronger business start-ups, and in enabling companies to agencies; ....). modernise and grow. They set the environment and policy framework in which new and small firms operate. In developing and transition economies, SMEs are key economic actors in resource allocation and industrial restructuring processes. They How provide economic benefits, such as experimentation and adaptability to economic change and the growth of human capital. The capacity building seminar will last for 3.5 days and will be Governments have a three-fold role in turning initial stages of based on a mix of short presentations by OECD and international entrepreneurship development into employment and economic experts followed by discussion, group work around practical case growth. This involves i) enhancing the conversion of informal studies developed by participants and trainers prior to the seminar, entrepreneurship into formal businesses; ii) providing growth and and group work exercises. innovation support for companies and start-ups; and iii) addressing skills bottlenecks. To implement an entrepreneurship agenda, national governments will need to partner with local governments, Working language the private sector, and civil society organisations. In finding out what works best and where the likely pitfalls are, much can be English. learned from OECD countries, Latin America and transition economies. (Italian interpretation will be provided during the first half-day of the seminar).
The seminar
The capacity building seminar will begin with a half-day seminar open to a wider audience of policymakers and practitioners to review the impact of the crisis on SMEs and to discuss the emerging policy solutions: 1. Supporting SMEs in a time of crisis: how to choose the right actions
The remaining days you will build your knowledge on: 2. SME needs and policy responses: a selection of business support instruments, the problems they address, and how they are delivered
3. Creating entrepreneurship and SME strategies
The OECD experts and your peers from other countries will also advise you on the challenges faced in your locality.
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
AGENDA 3
Monday, 12 October 2009 - morning
OPEN SESSION The capacity building session will begin with a half-day seminar open to a wider audience of policymakers and practitioners to review the impact of the crisis on SMEs and to discuss the emerging policy solutions. The seminar will include dissemination and discussion of the results of work of the OECD LEED Programme on how local development policy can respond to the crisis and on how governments are responding to the crisis in SME and entrepreneurship financing (the Turin Round Table).
9:30-13.00 SUPPORTING SMEs IN A TIME OF CRISIS: HOW TO CHOOSE THE RIGHT ACTIONS
9.30 Opening Stefano Barbieri, Head, LEED Trento Centre for Local Development, OECD Fabio Pipinato, Vice-President, Training Centre for International Cooperation, Italy 9.50-10.10 Overview of the crisis, its impacts on SMEs and policy responses, by Jon Potter, Senior Economist, OECD LEED Programme 10.10-10.40 The role of local economic leaders in the time of crises, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK 10.40-11.00 Discussion
11.00-11.30 Coffee break
11.30-13.00 Round table Lorenzo Dellai, President, Autonomous Province of Trento, Italy Tajana Kesić-Šapić, State Secretary for Entrepreneurship, Ministry of Economy, Labour and Entrepreneurship, Croatia Edson Lupatini, State Secretary of Commerce and Services, Ministry of Development, Industry and Foreign Trade, Brazil Andy Westwood, Special Adviser of the Department for Communities and Local Government, UK Antonello Briosi, Vice-President of Confindustria, Trento, Italy Table chaired by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK
13.00-14.30 Lunch break
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
4 AGENDA
Monday, 12 October 2009 - afternoon
CAPACITY BUILDING SEMINAR FOR INTERNATIONAL DELEGATES The afternoon session will only be dedicated to selected participants representing the international delegations. Delegates will discuss SME NEEDS AND POLICY RESPONSES. A selection of business support instruments will be presented, the problems they address, and how they are delivered.
14.30-16.00 INTRODUCTION
14.30-14.45 Outline of the training week, by Alessandra Proto, Policy Analyst, OECD LEED Programme
14.45-15.30 Presentation of participants: name, organisation, main challenges in improving entrepreneurship support.
15.30-16.00 Expected outcomes from participants: (i) What is expected to take back to their work. (ii) Key issues to be tackled. (discussion moderated by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK)
16.00-16.15 Coffee break
16.15-17.15 SOUTH EAST EUROPE AND LATIN AMERICA REACTION TO THE CRISIS
16.15-16.40 The Balkans: Impact of the global economic and financial crisis, by Antonio Fanelli, Deputy Head Private Sector Development Division, OECD
16.40-17.00 SME in Latin America after the crisis. New challenges for institutional building, by Carlo Ferraro, Economic Affairs Officer, CEPAL, United Nations Economic Commission for Latin America and the Caribbean
17.00-17.15 Discussion
17.15-17.30 CONCLUSIONS OF THE DAY AND CLOSING REMARKS, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
AGENDA 5
Tuesday, 13 October 2009
THEME 1: ENHANCING NEW ENTREPRENEURSHIP – PEOPLE, POLICIES, AND INSTRUMENTS
9.30-12.30 FOSTERING ENTREPRENEURIAL ATTITUDES, MOTIVATIONS, AND SKILLS
9.30-9.50 The local determinants of enterprise creation: The role of universities, local governments and development agencies, and the public sector, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK 9.50-10.00 Briefs by participants: 1. From informal to formal: the development of companies in the state of San Paolo, Brazil, by José Milton Dallari Soares, Director of Administration and Finance, SEBRAE, Brazil 10.00-10.15 University, creativity, and innovation: leading the way to entrepreneurship. Criteria and examples of good practice in university entrepreneurship support, by Andrea-Rosalinde Hofer, Policy Analyst, OECD LEED Programme 10.15-10.45 Discussion
10.45-11.00 Coffee break
11.00-11.20 Community based approaches in business support and development, by Andy Westwood, Special Adviser, Department for Communities and Local Government, UK 11.20-12.00 Briefs by participants: 1. Together Bojna social co-operative, by Attila Petheő, Assistant Professor, Corvinus University, Hungary 2. Partnership for urban regeneration, by Corina Hopartean, Programme Director, Heritage Romania/Ratiu Foundation, Romania 3. Productive transformation, by Maria Alejandra Arango Campo, Advisor to Entrepreneurial Development Vice Minister, Ministry of Commerce, Industry and Tourism, Colombia 12.00-12.30 Discussion
12.30-14.00 Lunch break
14.00-15.45 ACCESS TO FINANCE
14.00-14.20 SME access to finance and the nature of the finance gap. Focus on financing innovative start-ups, by Jon Potter, Senior Economist, OECD LEED Programme 14.20-15.15 Briefs by participants: 1. Case study: Co-operative banking in Trentino, by Vincenzo Visetti, Chief of Secretary, Trentino Federation of Co-operatives, Italy 2. Remittances and access to financial services as a lever for development, by Maria Grandinson, Expert 3. Start up loan programme. Implementation of credit line for start up with Ministry of Economy and Regional Development and Fund for development, by Ana Žegarac, Serbian Agency for the Development of SMEs and Entrepreneurship, Serbia 15.15.-15.45 Discussion
15.45-16.00 Coffee break
16.00-17.00 TROUBLE-SHOOTING SESSION will review and advise on participants’ experiences of the problems affecting their localities in the efforts of enhancing new entrepreneurship.
17.00-17.30 CONCLUSIONS FROM THE DAY, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK
19.00 Social event: local wine and food tasting, Palazzo Roccabruna (meeting point - see map at p. 15)
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
6 AGENDA
Wednesday, 14 October 2009
THEME 2: SUPPORTING SME GROWTH
9.30-11.00 BUSINESS GROWTH AND THE LOCAL SKILLS BASE
9.30-9.50 Building capacity in SMEs through knowledge intensive service activities (KISA), by Cristina Martinez, Policy Analyst, OECD LEED Programme 9.50-10.45 Briefs by participants: 1. FORMAPER: Building entrepreneurial and entrepreneurship capacities, by Federico Montelli, Managing Director, Formaper – Milan Chamber of Commerce, Italy 2. Quality approaches in some European SMEs in the food processing, retail and tourism sectors, by Tina Bertzeletou, Principal Administrator, VET expert at CEDEFOP- European Centre for the Development of Vocational Training 3. Conscious operation stimulating leadership, growing the productivity: training and counselling for microenterprises and their employees, by Zsuzanna Laczkó, Deputy Director, SEED-Foundation for Small Enterprise Economic Development, Hungary 10.45-11.15 Discussion
11.15-11.30 Coffee break
11.30-16.00 LOCAL POLICY DELIVERY – BUSINESS SUPPORT, BUSINESS INCUBATION AND INTER-FIRM NETWORKS
11.30-11.50 The value of territory before human transformation: the place of space in supporting growth, productivity and innovation, by Massimo De Marchi, Professor of Social Geography, University of Padova, Italy
11.50-12.40 Briefs by participants: 1. Case study: CEii, innovation for artisan enterprises in Trentino, by Doriana Prudel, CEii Trentino (European Centre for Enterprises and Innovation of Trentino), Italy 2. Internationalisation of SMEs, by Vladimir Minev, Head of Information, SME service Division, SME Promotion Agency, Bulgaria 3. Comments about Peru, Johann Spitzer , Former Director General, Ministry of Industry, Peru 4. Comments about Slovenia, by Simona Hocevar, Secretary, Directorate for Competitiveness and Entrepreneurship, Ministry of Economy, Slovenia 5. Comments about Romania, by Silvia Stancea, Expert, Directorate for Industrial Policy and Competitiveness, Ministry of Economy, Romania
12.40-13.00 Discussion
13.00-14.00 Lunch break
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
AGENDA 7
14.00-14.20 Inter-firm networks and cluster development, by Luciano Consolati, Technical Committee, Federation of Italian Districts, Italy 14.20-15.15 Briefs by participants: 1. Case study: Habitech, the local platform for innovation, by Paolo Gurisatti, President, Habitech, Italy 2. Comments about Chile, by Ximena Clark, Head of the Division for Small Businesses, Ministry of Economy, Chile 3. Development of florists clusters, by Jasminka Luković Jagličić, Director, Regional Economic Development Agency of Sumadija and Pomoravlje, Serbia 4. Cluster de foja toquilla del Azuay (toquila straw hats), by Maria Del Carmen Burneo Alvarez, General Manager, Seproyco Cia.Ltda, Ecuador 15.15-15.45 Discussion
15.45-16.00 Coffee break
16.00-17.00 TROUBLE-SHOOTING SESSION will review and advise on participants’ experiences of the problems affecting their efforts in enhancing entrepreneurship in their respective localities.
17.00-17.30 CONCLUSIONS FROM THE DAY, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK
18.30 Guided tour to the Buon Consiglio Castel and Aquila Tower (meeting point - see map at p. 15) The Buonconsiglio Castle is the largest and most important monumental complex of the Trentino Alto Adige region. It was the residence of the prince-bishops of Trento from the 13th century to the end of the 18th century, and is composed of a series of buildings of different eras, enclosed by walls and positioned slightly higher than the city. Castelvecchio is the oldest nucleus, dominated by an imposing cylindrical tower; the Magno Palazzo is the 16th century expansion in the Italian Renaissance-style as commissioned by the Prince-Bishop and Cardinal Bernardo Cles (1485-1539); the Baroque-style Giunta Albertiana dates from the end of the 17th century. At the extreme south of the complex is the Torre Aquila, within which is conserved the famous Cycle of the Months, one of the most fascinating secular pictorial cycles of the late Middle Ages. The Torre Aquila is reached by following the walkway that was once the patrol bay along the eastern walls of the Castle. At the end of the 14th century, Prince-Bishop George of Liechtenstein, transformed the ancient structure by raising the tower, closing off the side facing the city and creating an ambient for personal use, away from the areas used for military purposes and official business of the Castello del Buonconsiglio. In the main room, on the second floor, the walls are decorated with the famous Cycle of the Months, on panels separated by slender columns that nonetheless do not break the continuity of the months and the representation of the flow of time with the alternating of the seasons. These frescoes are rare and valuable documentation, with particular reference to the Trentino, of the economic and social life between the end of the 14th and beginning of the 15th century, portraying the pastimes of the noble class, or the peasants busy in the fields doing the work that alternates with the seasons. The mutation of nature is carefully described throughout the frescoes: the bare landscape is covered in snow in the first months of the year, becoming rich with vegetation in the spring; the summer months signal the culmination of the agricultural activity, while the trees in the month of November are surrounded by fallen leaves.
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
8 AGENDA
Thursday, 15 October 2009
THEME 3: CREATING ENTREPRENEURSHIP AND SME STRATEGIES
9.30-13.00 LOCAL RECOVERY, FROM PROJECTS TO STRATEGIES
9.30-9.50 From Recession to Recovery – priorities and strategic objectives, by Debra Mountford, Senior Policy Analyst, OECD LEED Programme 9.50-10.10 Case study: The recovery plan of the Province of Trento, by Enrico Zaninotto, Professor of Economics, University of Trento, Italy 10.10-10.30 Discussion
10.30-10.45 Coffee break
10.45-11.45 Working Groups: participants will apply the knowledge developed and shared during the capacity building seminar to the development of strategies in their places. They will present the main areas for adjustment in the strategies in regions/countries and discuss it with other working group members.
GROUP 1 moderated by Debra GROUP 2 moderated by Emma GROUP 3 moderated by Alessandra Mountford, Senior Policy Analyst, Clarence, Policy Analyst, OECD Proto, Policy Analyst, OECD LEED OECD LEED Programme LEED Programme Programme
11.45-12.45 CONCLUSIONS OF THE CAPACITY BUILDING SEMINAR AND CLOSING REMARKS
Report-back on how participants will use the outcomes of the week in their own work, moderated by Jay Mitra Discussion on: What participants said they will achieve What obstacles does the group face to achieving these objectives What can participants do to overcome these obstacles Is there anything else that could be integrated into the work of the participants Closing remarks, by Jay Mitra, Founding Professor of Business Enterprise and Innovation, University of Essex, UK
12.45-14.00 Lunch break
STUDY VISITS to selected relevant Trentino institutions
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
LIST OF PARTICIPANTS 9
BRAZIL
Mr. José DALLARI Supporting service to Micro Director of Administration [email protected] Milton SOARES and Small companies in São and Finance Paulo
Ms. Fernanda GAETANO DE Ministry of Development, General Coordinator [email protected] Maria ALENCAR Industry and Foreign Trade
Dr. Edson LUPATINI Ministry of Development, Secretary of Commerce [email protected] Industry and Foreign Trade and Services
BULGARIA
Ms. Anna LALKOVSKA National Association of Small Senior Expert [email protected] and Medium Business
Mr. Vladimir MINEV SME Promotion Agency Head of Information [email protected]
Ms. Eleonora NEGULOVA National Association of Small Chairperson [email protected] Ivanova and Medium Business
Mr. Metodi NIKOLOV Varna Economic Development Chairman [email protected] Agency
Mr. Ivan TABAKOV Varna Chamber of Commerce Chairman [email protected] and Industry
CHILE
Ms. Estefanny ARTUS Ministry of Economy Advisor for the SME [email protected] Department
Ms. Ximena CLARK Ministry of Economy Head of the Division of [email protected] Small Businesses
COLOMBIA
Ms. Maria ARANGO Ministry of Commerce, Advisor to [email protected] Alejandra CAMPO Industry and Tourism Entrepreneurial Development Vice Minister
Mr. Johann SCHOMBERGER Ministry of Commerce, Advisor on [email protected] Industry and Tourism Entrepreneurship
CROATIA
Ms. Efka HEDER South East European Centre Director [email protected] for Entrepreneurial Learning
Ms. Tajana KESIĆ-ŠAPIĆ Ministry of Economy, Labour State Secretary for [email protected] and Entrepreneurship Entrepreneurship
ECUADOR
Ms. Maria DEL CARMEN Seproyco Cia.Ltda General Manager [email protected] BURNEO ALVAREZ
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
10 LIST OF PARTICIPANTS
FYR. MACEDONIA
Mr. Lazar NEDANOSKI Macedonian Enterprise Project Officer [email protected] Development Foundation
GREECE
Ms. Tina BERTZELETOU CEDEFOP Principal Administrator [email protected]
HUNGARY
Dr. Zsuzanna LACZKÓ Foundation for Small Deputy Director [email protected] Enterprise Economic Development
Prof. Attila PETHEÖ Corvinus University Assistant Professor [email protected]
ITALY
Mr. Antonello BRIOSI Confindustria Vice-President [email protected]
Mr. Luciano CONSOLATI Federation of Italian Industrial Technical Committee [email protected] Districts
Mr. Lorenzo DELLAI Autonomous Province of President [email protected] Trento
Prof. Massimo DE MARCHI University of Padova Professor of Social [email protected] Geography
Ms. Maria GRANDINSON Free Lance Consultant Consultant in Microcredit [email protected] and SMEs
Mr. Paolo GURISATTI Habitech President [email protected]
Mr. Federico MONTELLI Formaper Managing Director [email protected]
Ms. Doriana PRUDEL CEii Trentino European Projects [email protected] Manager
Mr. Vincenzo VISETTI Trentino Federation of Co- Chief of Secretary [email protected] operatives
Prof. Enrico ZANINOTTO University of Trento Professor of Economics [email protected]
MEXICO
Mr. Carlos HINOJOSA Consultoría Especializada a Consultant [email protected] Municipos
PERU
Mr. Johann SPITZER Ministry of Industry Former Director General [email protected]
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
LIST OF PARTICIPANTS 11
ROMANIA
Ms. Corina HOPARTEAN Heritage Romania/Ratio Programme Director [email protected] Foundation
Ms. Silvia STANCEA Ministry of Economy Economist [email protected]
Ms. Ovidia TANDRĂU Centru Regional Development Chief [email protected] Simona Agency
SERBIA
Ms. Jasminka LUKOVIĆ Regional Economic Director [email protected] JAGLIČIĆ Development Agency of Sumadija and Pomoravlje
Ms. Anna ŽEGARAC Agency for the Development Head [email protected] of SMEs
SLOVENIA
Ms. Simona HOCEVAR Directorate for Secretary [email protected] Competitiveness and Entrepreneurship
UNITED KINGDOM
Prof. Jay MITRA University of Essex Founding Professor of [email protected] Business Enterprise and Innovation
Mr. Andy WESTWOOD Department for Communities Special Advisor [email protected] and Local Government
CEPAL
Mr. Carlo FERRARO UN Economic Commission for Economics Affairs Officer [email protected] Latin American and the Caribbean
OECD PARIS
Mr. Antonio FANELLI Organisation for Economic Deputy Head, Private [email protected] Co-operation and Sector Development Development Division
Dr. Cristina MARTINEZ Organisation for Economic Policy Analyst, LEED [email protected] Co-operation and Development
Ms. Debra MOUNTFORD Organisation for Economic Senior Policy Analyst, [email protected] Co-operation and LEED Development
Dr. Jonathan POTTER Organisation for Economic Senior Economist, LEED [email protected] Co-operation and Development
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
12 LIST OF PARTICIPANTS
OECD LEED TRENTO
Ms. Natalie AKSTEIN Organisation for Economic Intern [email protected] Co-operation and Development
Mr. Stefano BARBIERI Organisation for Economic Head [email protected] Co-operation and Development
Ms. Elisa CAMPESTRIN Organisation for Economic Research Assistant [email protected] Co-operation and Development
Mr. Roberto CHIZZALI Organisation for Economic Research Assistant [email protected] Co-operation and Development
Dr. Emma CLARENCE Organisation for Economic Policy Analyst [email protected] Co-operation and Development
Mr. Austin DELANEY Organisation for Economic Intern [email protected] Co-operation and Development
Ms. Andrea- HOFER Organisation for Economic Policy Analyst [email protected] Rosalinde Co-operation and Development
Ms. Inga KREKELE Organisation for Economic Secondment from [email protected] Co-operation and Daugavpils and llukste Development Districts Partnership Neighbours
Ms. Laura NARDELLI Organisation for Economic Administrative Assistant [email protected] Co-operation and Development
Ms. Alessandra PROTO Organisation for Economic Policy Analyst [email protected] Co-operation and Development
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
LIST OF PARTICIPANTS 13
TRAINING CENTRE FOR INTERNATIONAL COOPERATION
Ms. Franca BAZZANELLA Training Centre for Information & [email protected] International Cooperation Communication Area
Ms. Jenny CAPUANO Training Centre for Co-ordinator [email protected] International Cooperation
Ms. Giovanna DELL’AMORE Training Centre for Training & Research area [email protected] International Cooperation
Ms. Silvia DESTRO Training Centre for Training & Research area [email protected] International Cooperation
Mr. Corrado GENTILINI Training Centre for Training & Research area [email protected] International Cooperation
Ms. Barbara MAINO Training Centre for Administration [email protected] International Cooperation
Mr. Guido MARINI Training Centre for Information & [email protected] International Cooperation Communication Area
Mr. Fabio PIPINATO Training Centre for Vice-President [email protected] International Cooperation
Ms. Nicole ROMANIN Training Centre for Intern [email protected] International Cooperation
Ms. Paola ZANON Training Centre for Information & [email protected] International Cooperation Communication Area
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
14 LOGISTICS
LOGISTICS – useful numbers and addresses CONTACTS Mr. Roberto Chizzali, OECD LEED Trento Centre [[email protected]; +39 0461 277606, mobile: +39 338 9765486]
VENUES
VENUE OF THE SEMINAR WINE&FOOD TASTING (Tue 13) GUIDED TOUR: CASTLE (Wed 14) OECD LEED and TCIC Palazzo Roccabruna Castello del Buonconsiglio Vicolo San Marco 1, Via SS. Trinità 24 Via Bernardo Clesio, 5 38122 Trento 38122 Trento 38122 Trento Tel: +39 0461 277600 (OECD) Tel: +39 0461.887101 Tel: +39 0461 233770 Tel: +39 0461 263636 (TCIC)
4 Hotel Albermonaco (n.4) Via Torre d’Augusto 25, 38100 Trento Tel.: +39 0461 983060 Fax: +39 0461 983681 E-mail: [email protected] http://[email protected] TAXI Service Radio Taxi Trento (24 hours service) +39 0461 930002 Pronto Soccorso (ER) in case of accidents, disease or medical emergencies dial the emergency number: 118 Polizia (Police) in case of a car accident, dial the emergency number: 113 Post in Trento: switchboard +39 0461 899511 Police Headquarters: p.zza Mostra 3 Road Police Section: via De Gasperi 61
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
NOTES 15
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy
OECD LEED Trento Centre for Local Development Training Centre for International Cooperation Vicolo San Marco, 1 Vicolo San Marco, 1 38122 Trento, Italy 38122 Trento, Italy www.trento.oecd.org www.tcic.eu Contact: Contact: E-mail: [email protected] E-mail: [email protected] Phone: +39 0461 277 600 Phone: +39 0461 263636 FAX: + 39 0461 277650 FAX: + 39 0461 261395
OECD LEED Trento Centre for Local Development and Training Centre for International Cooperation Vicolo San Marco 1, Trento, Italy