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ON BEING HUMAN BEING on 11 | 2018 Think:Act #26

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ON BEING HUMAN BEING on 11 | 2018 Think:Act #26 navigating complexity ON BEING HUMAN BEING ON 2018 | 11 #26 Think:Act on being human Organized crime goes Flex your mental muscles online How the mafia has Is automation a threat for embraced digitalization the human skill set? in this issue Think:Act 26 3 "Robots cannot improve processes. Only people can do that, and that is why they are always at the center of our attention." "We need the humility to MITSURU KAWAI recognize that we're at our best Head of manufacturing and executive vice president of Toyota as people when we're being → page 52 empathic and talking together." SHERRY TURKLE Pioneering researcher in the field of human interaction with technology → page 66 photo: ben weller photo: images globe/getty boston photo: 4 Think:Act 26 in this issue in this issue Think:Act 26 5 "Organizations change if they are serious about it. And change doesn't actually take that long and it doesn't cost that much money." "Ever since the first caveman sharpened a flint, humanity has defined itself by its capacity to equip itself with tools to manage its environment. The coming era will JEFFREY PFEFFER be no different." Organizational behavior expert and author of Dying for a Paycheck CHARLES-EDOUARD BOUÉE → page 42 CEO of Roland Berger → page 22 photo: winni wintermeyer photo: press/laif boisot/riva vincent photo: 6 Think:Act 26 in this issue in this issue Think:Act 26 7 Think:Act 26 In focus Wide angle on Think, act being and stay informed human In this issue we take a close-up look at what 74 illustration: jack richardson/die illustratoren jack illustration: it means to be human in our fast-changing | Motown's new world today and in the future. momentum New leadership is 22 Think outside the AI box putting a spark back Roland Berger CEO in Detroit and giving Charles-Edouard Bouée on this former jewel navigating the digital rapids. of the US economy a chance to go for 24 Making sense of the another spin. human touch The next wave of robotics is set to challenge what we understand as human. 8 At a glance 70 How the queen bee of Fast facts for thinking people: biotech built her hive 28 The new Luddite backlash 12 the latest buzzwords, stats Kiran Mazumdar-Shaw Concerns are growing about the and business ideas. answers questions about negative effects of tech. ON BEiNg how she trained to be a HuMAN 60 The new Dons of brewer and ended up as 42 Head for the exit. Now! Automation is a growing factor digital crime leader of India's first biotech Jeffrey Pfeffer on how your job "Whether in the economy. Four experts Organized crime is setting up startup and a multibillion might be killing you and why you weigh in on where people will shop online and it is disrupting dollar enterprise instead. must quit it before it does. AI will limit fit in the new equation. competitors on both sides of the law. 80 Food for thought our human jäger/laif weller; malte ben ronald patrick; education; of school graduate harvard photos: 46 Flexing the mental | Take a deep dive into new muscles intelligence 66 In praise of boredom areas of interest including Experts think it's time we Pioneering thinker Sherry Turkle electric flight, how millennials remember to exercise our skills is up to us." explains how to regain human like to spend their time and – before it's too late. 52 space from tech distractions and money and find out more in reboot the power of conversation. articles and studies. 50 The world history of Humanizing productivity the auto How improvements in food, labor 34 industry and knowledge have helped Toyota is bucking advance the human race. Nomads look the automation Think:Act online to the future trend by putting To read uncut versions of our 82 What makes up multiple Nomadic people like the its faith back in its Sherry Turkle and Jeffrey Pfeffer intelligences? Tsaatan in Mongolia are human workforce interviews go to: Psychologist Howard Gardner blending the ancient with and sacking the www.rolandberger.com/tam answers three questions on the the call of the modern world. robots instead. human equation. richardson/die illustratoren jack artwork: cover + back cover 8 Think:Act 26 at a glance at a glance Think:Act 26 9 Re- Think Food Thoughts to in for thinking numbers thought live by buzzwords putting joanna bryson Get to grips with new a figure on… Should robots have human rights? is an associate by Joanna Bryson "The three great industry lingo in a flash women business professor of computer with our stripped-down leaders science at the if we design robots such that coherent and safe way in which we University of Bath essentials to explanations of the they need human rights, then we can make suffering a part of safe, well- specializing in AI, latest jargon. will be doing both the robots and constructed intelligence, so we should ethics and achieve anything 23 our fellow humans and animals a not rely on things like justice and rights collaborative the number of women disservice. Rights are the means by in our attempt to incorporate AI into cognition. serving as CEO on the which we attempt to negotiate decent our society. There is a concern that we worthwhile are: Fortune 500. Roughly 5% of behavior between equals, and they should offer robots (and even statues) the Fortune 500 companies are often violated. human rights so that we don't stop are now run by women. In hard work, stick- offering the consideration of rights to fact, your company is more likely to be run by a man Robots can never really be our equals other humans that the robots remind "Servitization" named James than it is to be since we construct them intentionally, us of. In the UK, we address that to-itiveness, and run by a woman. designed from first principles (not concern the opposite way, by making just a vaguely intentional act as one of the five principles of robots the common sense." In the old days companies with copulation). Also, artifacts are principle that it is unethical to make Cortinat / hervé oecd caccuri/contrasto/laif, roberto photos: made things and service products, so if we were to build them robots appear human. — Thomas Edison providers serviced them. 17.1 % in such a way that they required even Then "servitization" near-equal status, we would – in the Inventor and visionary came and blurred those of board seats are held by women unlikely case we built robots that boundaries. The concept worldwide. Less than one could suffer – be doing so only for us is simple: offer services in five board seats of the to feel superior to something. beyond supply. That's 2,780 companies in the just added value, you say. MSCI All Country World Fortunately, no extant AI is in this No, it's more than that. Index is held by a woman. condition, and we have no reason Servitization of say, tires, to build something that would could mean contracting out be. For example, we can just be tires by the kilometer to a sure AI is always backed up so it logistics company instead < 5 does not need to fear extinction. of selling them; the service the average percent But more importantly, there is no replaces the product. So representation of women get servitizing – it could on boards in Asia. improve your customer The three countries with relations and your profits. the most women on their companies' boards are European countries where representation is now mandated – Norway has 46.7%, France is on 34.0%, and Sweden is close behind with 33.6%. sources: glass ceiling index (the new york times, april 24, 2018); women on boards and the human capital connection, msci, march 2018; the cs gender 3000: the reward for change, credit suisse, september 2016 AT A GLANCE 10 Think:Act 26 at a glance 11 economic impact the act chain Best red ed reaction act read pr ice Guess what? The the last straw How to … world is better After a viral video featuring a sea turtle raised awareness be more human of plastic pollution, the movement against single-use at work than you think. plastic has been steadily growing and plastic straws are a Too busy to read the hot new target. We could be clutching at straws, though, because being smart isn't enough. Life cycle of bike sharing To be a successful leader, you books? We've got it covered eliminating them will not solve the problem – ­­they need to be emotionally smart too. it seems like a great idea: Download for you. Here's Hans Rosling's According to Harvard Business comprise a tiny percentage (0.025%) of ocean plastic an app, find a bike that's conveniently nearby Factfulness cut down to the Review's new four-volume waste. Here we suggest how that sea turtle's misfortune and you're on your way – making use of clean bare essentials. Emotional Intelligence Series, played a part in the race for biodegradable polymers. recognizing, understanding and transport that's faster than cars in many urban managing emotions at work centers. You even get some exercise while in many ways, things are better is "critical to leading effectively." you're at it. But there's a darker side of dockless than you think. The proportion of Other "EQ" proponents offer bike sharing that can already be seen in China, the world living in extreme poverty similar advice, which usually one of the first markets the business model has fallen by nearly half in the past includes starting with some self- took by storm.
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