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8968 Telkom Section 1 Pg1-16 Final:Layout 1 8968 Telkom cover:Layout 1 4/8/08 16:09 Page 1 Changing the way Telkom SA Limited Telkom we do business Annual Report 2008 Telkom is one of Africa’s largest integrated communication service Annual providers. report We aim to be Africa’s preferred ICT solutions 2008 provider. www.telkom.co.za Telkom SA Limited WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 8968 Telkom cover:Layout 1 4/8/08 16:09 Page 1 Changing the way Telkom SA Limited Telkom we do business Annual Report 2008 Telkom is one of Africa’s largest integrated communication service Annual providers. report We aim to be Africa’s preferred ICT solutions 2008 provider. www.telkom.co.za Telkom SA Limited WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 8968 Telkom cover:Layout 1 4/8/08 16:10 Page 2 Strategic overview CONTENTS Group overview Telkom Group structure 2 Telkom shareholding 3 Financial review summary 4 Operational review summary 6 Telkom’s investment case 8 Industry overview 11 Management review Chairman’s review 18 Chief executive officer’s review 22 Board of directors 26 Chief officers 30 Management team 32 Sustainability review Sustainability review 36 Corporate governance 44 Enterprise risk management 54 Black economic empowerment 64 Human capital management 68 Safety, health and environment 78 Corporate social investment 96 GRI content index 104 The core strategy remains to defend and grow Telkom continues to move up the value added Performance review Five year operational review 108 Telkom’s traditional revenue. data services chain. Operational review 109 Chief of finance’s review 139 Five year financial review 146 Telkom is building a fixed-wireless and mobile Telkom is pursuing further attractive acquisition Financial review 147 data network in order to exploit the opportunities in fast growing emerging markets. Annual financial statements opportunities offered by fixed and mobile Directors’ responsibility statement 181 Certificate from Group Company Secretary 181 integration. We aim to establish Telkom as a regional Reports of the independent auditors 182 Information Communications Technology player. Directors’ report 184 Consolidated income statement 186 Consolidated balance sheet 187 Telkom is leveraging the core strengths of our Consolidated statement of changes in equity 188 Consolidated cash flow statement 189 high quality, resilient fixed-line network to be a Notes to the consolidated annual financial statements 190 fully converged service provider. Company income statement 284 Company balance sheet 285 Company statement of changes in equity 286 Company cash flow statement 287 Notes to the annual financial statements 288 Supplementary information 352 Shareholder information Shareholder analysis 354 Definitions 356 Special note regarding forward-looking statements 359 www.telkom.co.za Administration 360 WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 8968 Telkom cover:Layout 1 4/8/08 16:10 Page 2 Strategic overview CONTENTS Group overview Telkom Group structure 2 Telkom shareholding 3 Financial review summary 4 Operational review summary 6 Telkom’s investment case 8 Industry overview 11 Management review Chairman’s review 18 Chief executive officer’s review 22 Board of directors 26 Chief officers 30 Management team 32 Sustainability review Sustainability review 36 Corporate governance 44 Enterprise risk management 54 Black economic empowerment 64 Human capital management 68 Safety, health and environment 78 Corporate social investment 96 GRI content index 104 The core strategy remains to defend and grow Telkom continues to move up the value added Performance review Five year operational review 108 Telkom’s traditional revenue. data services chain. Operational review 109 Chief of finance’s review 139 Five year financial review 146 Telkom is building a fixed-wireless and mobile Telkom is pursuing further attractive acquisition Financial review 147 data network in order to exploit the opportunities in fast growing emerging markets. Annual financial statements opportunities offered by fixed and mobile Directors’ responsibility statement 181 Certificate from Group Company Secretary 181 integration. We aim to establish Telkom as a regional Reports of the independent auditors 182 Information Communications Technology player. Directors’ report 184 Consolidated income statement 186 Consolidated balance sheet 187 Telkom is leveraging the core strengths of our Consolidated statement of changes in equity 188 Consolidated cash flow statement 189 high quality, resilient fixed-line network to be a Notes to the consolidated annual financial statements 190 fully converged service provider. Company income statement 284 Company balance sheet 285 Company statement of changes in equity 286 Company cash flow statement 287 Notes to the annual financial statements 288 Supplementary information 352 Shareholder information Shareholder analysis 354 Definitions 356 Special note regarding forward-looking statements 359 www.telkom.co.za Administration 360 WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 Creating a fully converged telecommunications service Group overview WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 TELKOM GROUP STRUCTURE Joint Venture: Vodacom Group – 50% Vodacom Group (Pty) Ltd is a leading mobile communications company in South Africa, providing mobile communications services as of March 31, 2008, to 34.0 million customers in South Africa, Tanzania, Lesotho, the Democratic Republic of the Congo and Mozambique. Vodacom has an estimated market share of 55% in South Africa. TDS Directory Operations – 64.9% TDS Directory Operations (Pty) Ltd provides Yellow and White page directory services, an electronic directory service, 10118 “The Talking Yellow Pages”, and an online web directory service. Swiftnet – 100% Swiftnet (Pty) Ltd trades under the name FastNet Wireless Services. FastNet provides synchronous wireless access on Telkom’s X.25 network, Saponet-P, to its customer base. Services include retail credit card and check point of sale terminal verification, telemetry, security and fleet management. Multi-Links Telecommunications – 75% Multi-Links Telecommunications Limited is one of Nigeria’s pioneer private telephone operators. As one of 2 the leading providers of telecommunications solutions in Nigeria, Multi-Links was one of the first to locally introduce the CDMA technology. Africa Online – 100% Africa Online is the preferred premium Internet service provider (ISP) in Africa. As the largest Pan-African ISP in sub-Saharan Africa, Africa Online offers a wide range of services to suit a variety of customer needs. With operations in Cote d’Ivoire, Ghana, Kenya, Namibia, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe, Africa Online is positioned to provide individuals and organisations with scalable solutions based on each client’s specific needs. Telkom Media – 75% Telkom Media is the holder of a commercial satellite and cable subscription broadcasting licence, which allows it to operate both a satellite pay-TV service and an IPTV service in South Africa. WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 TELKOM SHAREHOLDING AS OF MARCH 31, 2008 1 Government The Government of the Republic of South Africa is the largest shareholder in Telkom, holding 39.4% of the company’s issued share capital. The Government is the Class A shareholder. 2 Black Ginger 33 (Pty) Limited Black Ginger 33 (Pty) Limited is a wholly owned (100%) subsidiary of the Public Investment Corporation holding 8.9% of the company’s issued share capital. Black Ginger is the Class B shareholder. 3 4 Public Investment Elephant Consortium Corporation The Elephant Consortium The Public Investment Corporation is a Black Economic (PIC) is an investment management Empowerment group, company wholly owned by the which through Newshelf Government. It invests funds on 772 (Pty) Ltd holds 5.8% behalf of public sector entities. The of Telkom’s issued Telkom PIC holds 6.4% of the company’s share capital. issued share capital. Annual Report 2008 5 6 Telkom Treasury Stock Free float Rossal No 65 (Pty) Ltd holds The free float of 35.4% 3 10,493,141 shares, 2.0% of the makes up the remainder of company’s issued share capital the company’s issued share which were purchased for the capital. Included in the free Telkom Conditional Share Plan. float are 9,969,122 shares held by 86,729 retail Acajou Investments (Pty) Ltd holds shareholders representing 10,849,058 shares, 2.1% of the 1.9% of the company’s company’s issued share capital, which issued share capital. were purchased for purposes other than the Telkom Conditional Share Plan. WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 FINANCIAL REVIEW SUMMARY Steady growth of annuity revenue and data services Solid revenue growth The 17.1% growth in Vodacom’s revenue to R24.1 billion contributed to the Group’s overall growth. 4 Operating profit Tight control of the fixed-line’s operating expenditure, which increased by 3.6%, (an achievement in the current high inflationary environment), contributed to maintaining the operating profit. EPS & HEPS The decrease in both headline and basic earnings per share reflect slower revenue growth, increasing operating expenses, a decreasing Group EBITDA margin to 36.6% from 38.3% and increased finance costs. WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 Segment contribution (after inter-segmental eliminations) Telkom Annual Report 2008 The fixed-line business remains the major contributor to the Telkom Group 5 WorldReginfo - d064004a-e82f-471a-aba1-04f426cce752 OPERATIONAL REVIEW SUMMARY Consumer
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