Competition, Barriers to Entry and Inclusive Growth

Total Page:16

File Type:pdf, Size:1020Kb

Competition, Barriers to Entry and Inclusive Growth Competition, barriers to entry and inclusive growth: Telecommunications Sector Study June 2016 Prepared by: Ryan Hawthorne, Pamela Mondliwa, Tamara Paremoer, and Genna Robb 1 Contents 1 Executive summary ........................................................................................................ 5 2 Introduction .................................................................................................................. 10 3 Background to the industry .......................................................................................... 12 3.1 Introduction ........................................................................................................... 12 3.2 Industry development and structure ...................................................................... 19 3.2.1 Fixed .............................................................................................................. 19 3.2.2 Wireless ......................................................................................................... 21 3.2.3 Mobile ............................................................................................................ 23 3.3 Policy context: issues impacting competition......................................................... 24 3.3.1 Spectrum allocation ....................................................................................... 24 3.3.2 Local Loop Unbundling .................................................................................. 25 3.3.3 Facilities leasing ............................................................................................ 27 3.4 Proposed mergers and JVs ................................................................................... 27 4 Fixed - Dark Fibre Africa .............................................................................................. 31 4.1 DFA’s entry experience: barriers to entry and expansion ...................................... 31 4.2 Background to Dark Fibre Africa ........................................................................... 41 5 Fixed wireless .............................................................................................................. 43 5.1 Barriers to entry .................................................................................................... 43 6 Mobile - Cell C ............................................................................................................. 52 6.1 Background to Cell C ............................................................................................ 52 6.2 Barriers to entry/expansion ................................................................................... 55 6.3 Gains from regulating for competition.................................................................... 60 6.4 Competition between mobile operators – voice services (prepaid) ........................ 68 6.4.1 Description of datasets .................................................................................. 70 6.4.2 Results........................................................................................................... 72 6.4.3 Summary of competition between mobile operators ....................................... 75 7 Summary of the barriers to entry in telecommunications in South Africa ...................... 77 8 Policy recommendations .............................................................................................. 79 List of references ................................................................................................................ 81 Appendix A: Neotel’s entry experience: in brief .................................................................. 82 Appendix B: Profile of interviewees for DFA case study ...................................................... 84 Appendix C: Profile of wireless interviewees ....................................................................... 85 Appendix D: Methodology (conditional logit) ....................................................................... 87 Appendix E: Data tables ...................................................................................................... 90 2 List of figures Figure 1: Broadband speeds (Kbps) and prices (USD) in South Africa and peer group countries ............................................................................................................................. 12 Figure 2: Forecasted growth in consumer broadband traffic ................................................ 14 Figure 3: Forecasted growth in business broadband traffic ................................................. 14 Figure 4: South Africa’s broadband speeds compared to those in Brazil, China, India, Russia and Turkey .......................................................................................................................... 15 Figure 5: Broadband network layers .................................................................................... 17 Figure 6: Map of WAPA members in South Africa ............................................................... 22 Figure 7: Digital Dividend .................................................................................................... 25 Figure 8: Number of commercial lease agreements (growth in long-term customers) ......... 32 Figure 9: Other measures of network growth: route kilometres of fibre and number of mobile base stations connected to DFA network ............................................................................ 33 Figure 10: Revenue Growth ................................................................................................ 33 Figure 11: DFA Shareholding .............................................................................................. 43 Figure 12: Possible means of allocating unused high-demand spectrum ............................ 49 Figure 13: Growth of subscriber numbers ........................................................................... 53 Figure 14: Average mobile data speeds (2015) ................................................................... 54 Figure 15: Mobile termination .............................................................................................. 60 Figure 16: Retail prices and call termination rates ............................................................... 62 Figure 17: Growth of outgoing minutes ............................................................................... 63 Figure 18: South Africa vs SADC retail prices ..................................................................... 64 Figure 19: Calculation of welfare benefits from price reductions .......................................... 65 Figure 20: MTN & Vodacom’s revenues .............................................................................. 67 Figure 21: Lowest available off-net prepaid price (Peak), South Africa, 2010 - 2015 ........... 68 Figure 22: Lowest off-net prepaid price (peak), SA & other African countries, 2010 ............ 69 Figure 23: Lowest off-net prepaid price (peak), SA & other African countries, 2015 ............ 69 3 List of tables Table 1: SA Connect targets ............................................................................................... 13 Table 2: SA vs Brazil internet/broadband speeds ................................................................ 16 Table 3: Costs associated with the broadband network layers ............................................ 18 Table 4: Fixed operator market shares, revenue ................................................................. 20 Table 5: Fixed operator markets shares, kms of fibre .......................................................... 20 Table 6: Mobile operator market shares .............................................................................. 23 Table 7: Spectrum Allocations ............................................................................................. 24 Table 8: Impact of FibreCo on cost of transmission between Bloemfontein and Johannesburg ..................................................................................................................... 46 Table 9: Voice network quality ............................................................................................ 54 Table 10: Cost of contract cancellation ............................................................................... 58 Table 11: Mobile call termination rates history – 1993-2010 (regulated) .............................. 61 Table 12: Mobile call termination rates history – 2011-2016 (regulated) .............................. 61 Table 13: Welfare improvement due to call termination rate intervention............................. 66 Table 14: Prepaid, post-paid and hybrid customers (AMPS, 2010 - 2013) .......................... 70 Table 15: Operator market shares, prepaid customers (AMPS, 2010 - 2013) ..................... 71 Table 16: Average age and income by operator chosen (AMPS, 2010 - 2013) ................... 71 Table 17: Voice prices for Telkom Mobile, Cell C, MTN, Virgin Mobile and Vodacom ......... 72 Table 18: Estimation results – conditional logit .................................................................... 74 Table 19: Voice prices for Telkom Mobile, Cell C, MTN, Virgin Mobile and Vodacom (conditional logit model 1) ................................................................................................... 75 Table 20: Share of AMPS respondents, by race (2010 - 2013) ..........................................
Recommended publications
  • Mapping the ICT Policy Environment in South Africa
    Mapping the ICT policy environment in South Africa Jane Duncan, Alan Finlay, Alexandra Groome, Alex Comninos and Anriette Esterhuysen Association for Progressive Communications (APC) May 2014 Mapping the ICT policy environment in South Africa 1 Table of contents 1.Background.............................................................................................................................................. 6 2.Access to the internet............................................................................................................................... 9 2.1 Arbitrary Blocking and #ltering......................................................................................................... 14 2.2 Criminalising legitimate expression.................................................................................................. 16 2.3 Imposition of intermediary liaBility................................................................................................... 18 2.4 Disconnecting users from the internet..............................................................................................19 2.5 Cyber attacks................................................................................................................................... 19 2.6 Surveillance and lawful interception................................................................................................. 19 2.7 Data protection...............................................................................................................................
    [Show full text]
  • From Telkom to Hellkom1: a Critical Reflection on the Current Telecommunication Policy in South Africa from a Social Justice Perspective
    ARTICLE IN PRESS + MODEL The International Information & Library Review (2008) xx,1e7 available at www.sciencedirect.com journal homepage: www.elsevier.com/locate/iilr To talk or not to talk? From Telkom to Hellkom1: A critical reflection on the current telecommunication policy in South Africa from a social justice perspective S.R. Ponelis a, J.J. Britz a,b,* a Department of Information Science, School of Information Technology, University of Pretoria, 0002 Pretoria, South Africa b School of Information Studies, University of Wisconsin-Milwaukee, 3210 N, Maryland Avenue, Milwaukee WI 53211, United States KEYWORDS Abstract With the development of new information and communication technologies, the Telecommunications; right to communicate assumes new dimensions, since it is almost impossible to fully participate Right to communicate; in the globalized world without access to modern information and communication technolo- South Africa; gies. South Africa held its first democratic elections in 1994 and has subsequently returned Telkom; to the international arena. Its citizens should rightly expect to be able to participate in all that Social justice this return offers, not only politically, but also economically and socially. Telecommunications are vital to making such participation possible. In recognition of this fact, the newly elected government developed policies and enacted legislation to ensure that the telecommunications sector, and specifically the sole fixed line service provider Telkom, provides South African citi- zens affordable access to the telecommunications infrastructure whilst providing acceptable levels of service. However, rather than meeting its obligation to the government and the people of South Africa, Telkom has misused its monopoly. The social injustice that this situa- tion creates is critically examined against the background of the right to communicate based on Rawls’ principles of social justice and Sen’s capability approach.
    [Show full text]
  • 6. Market Distortions and Infrastructure Sharing
    102959 world development report Public Disclosure Authorized BACKGROUND PAPER Digital Dividends The Economics and Policy Public Disclosure Authorized Implications of Infrastructure Sharing and Mutualisation in Africa Jose Marino Garcia Public Disclosure Authorized World Bank Group Tim Kelly World Bank Group Public Disclosure Authorized The economics and policy implications of infrastructure sharing and mutualisation in Africa Jose Marino Garcia [email protected] and Tim Kelly [email protected] November 2015 Table of contents Executive summary ......................................................................................................................................... 1 1. Introduction ............................................................................................................................................... 2 2. Demand trends, new technologies and the impact on infrastructure sharing ........................ 4 3. Internet supply markets and the Internet Ecosystem .................................................................... 8 4. Analysis of infrastructure sharing models ..................................................................................... 11 5. The role of infrastructure sharing to reduce market and regulatory failures in the provision of broadband internet ........................................................................................................ 30 6. Market distortions and infrastructure sharing ..............................................................................
    [Show full text]
  • Mediaplay Fibre Frequently Asked Questions
    MEDIAPLAY FIBRE FREQUENTLY ASKED QUESTIONS 1. What is MediaPlay Fibre? MediaPlay Fibre is a converged tariff plan offering uncapped Fibre, C-Fibre Connector mobile that’s inclusive of mobile voice, mobile data, mobile Wi-Fi calling benefits and BINGE Premium entertainment package on black with access to local and international movies, series, music videos, Kid's shows, documentaries and much more. 2. Where can I sign up for MediaPlay Fibre? MediaPlay Fibre is available through the following channels: Cell C Fibre Field sales team which you can email at [email protected]; Cell C Fibre Telesales team which you can contact on 084 135 or email at [email protected]; Through our online channel, namely online sales channel, which can be accessed at https://www.cellc.co.za/cellc/c-fibre; Cell C Business Sales Channel which you can contact on 084 194 4000 or email [email protected]; Through select Cell C owned and franchise stores, which can be viewed at https://www.cellc.co.za/cellc/c-fibre. 3. What are the benefits of the new MediaPlay Fibre plans? MediaPlay Fibre tariff plans provide subscribers with the following inclusive benefits; Unlimited, unrestricted and unshaped Fibre; C-Fibre Connector mobile offering; o 1000 Any-net voice minutes per SIM per month o 2GB of mobile data per SIM per month o Unlimited free black streaming data included on C-Fibre Connector Mobile until 10 November 2018 o 500 Any-net Wi-Fi calling minutes per SIM per month BINGE Premium entertainment package on black: with access to over 60 TV channels, local and international movies, series, music videos, kid’s shows, documentaries and much more.
    [Show full text]
  • Independent Communications Authority of South Africa Act: Discussion Document to Identify Priority Markets in Electronic Communi
    4 No. 41446 GOVERNMENT GAZETTE, 16 FEBRUARY 2018 GENERAL NOTICES • ALGEMENE KENNISGEWINGS Independent Communications Authority of South Africa/ Onafhanklike Kommunikasie-owerheid van Suid-Afrika INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA NOTICE 71 OF 2018 71 Independent Communications Authority of South Africa (13/2000): Invitation for written representations on priority markets in the electronic communications sector 41446 This gazette is also available free online at www.gpwonline.co.za STAATSKOERANT, 16 FEBRUARIE 2018 No. 41446 5 INVITATION INVITATION REPRESENTATIONS FOR FOR WRITTEN ON ON PRIORITY PRIORITY MARKETS THE THE IN IN ELCTRONIC ELCTRONIC COMMUNICATIONS SECTOR June June 2017, Independent Communications the the On On 30 1. 1. Authority Authority of South Africa "the "the ( ( Gazette' Gazette' Authority Authority published published notice the ") ") in in indicating indicating conduct conduct Inquiry intention intention its its to to a a an an terms terms of section section 4B(1)(a) "the "the Inquiry") in in ( ( Authority Authority of of Independent Independent Communications the the of of of of (Act (Act "ICASA South South Africa 2000 2000 2000) Act, Act, No, No, 13 13 ( ( Act Act "). "). of of The The this this Inquiry to: to: is is 2. 2. purpose purpose identify identify markets markets electronic the the 2.1. 2.1. and in in segments segments communications communications or or ante ante sector sector that susceptible susceptible regulations; regulations; and and to to ex ex are are determine determine which of prioritised prioritised for these these markets should 2.2. 2.2. be be market market reviews and and terms terms of section 67(4) of Electronic potential potential regulation the the in in Communications Communications (Act (Act of of 2005) 2005) 2005 2005 "ECA Act, Act, No.
    [Show full text]
  • Data Services Market Inquiry Final Report
    competition commission south africa DATA SERVICES MARKET INQUIRY FINAL REPORT SUMMARY OF FINDINGS AND RECOMMENDATIONS NON-CONFIDENTIAL competition commission south africa YEARS 2 DECEMBER 2019 competition regulation for a growing and inclusive economy SUMMARY OF FINAL FINDINGS AND RECOMMENDATIONS OF THE DATA SERVICES MARKET INQUIRY 1. The Data Services Market Inquiry (the which had received limited input in the “Inquiry”) was initiated by the Competition initial submission and hearings. Commission in terms of Section 43B(2) of the Competition Act No. 89 of 1998 (as 3. This report provides the final findings and amended) (“the Act”) in August 2017. The recommendations of the Commission. initiation of the Inquiry followed persistent concerns expressed by the public about the BENCHMARKING AND high level of data prices and the importance PROFITABILITY ANALYSIS CONFIRM of data affordability for the South African SOUTH AFRICAN PRICES ARE HIGH economy and consumers. The purpose of the Inquiry as set out in the terms of 4. The Terms of Reference required that reference is to understand what factors or the Inquiry undertake an international features of the market(s) and value chain benchmarking of South African data prices. may cause or lead to high prices for data Notwithstanding the challenges involved, services, and to make recommendations international price comparison studies do that would result in lower prices for data have some probative value by providing services. a simple and effective cross-check on the general level of advertised prices in a market. 2. Following the initiation, a formal Call Their use has become relatively standard for Submissions was published on 20 internationally and the Commission was able September 2017.
    [Show full text]
  • Mtn's Preliminary Submission
    NON-CONFIDENTIAL VERSION COMPETITION COMMISSION DATA SERVICES MARKET INQUIRY MTN'S PRELIMINARY SUBMISSION 27 November 2017 Page 1 of 53 2 Table of Contents Page No 1. Introduction and executive summary.......... .......... ..................................................... 3 2. Data services value chain .. .......... ............................................................................. 6 3. Competition in mobile data services.......... ........ ......... ................. .......................... 21 4. MTN's new strategic initiative .................................................................................. 39 5. Regulatory context .................................................................................................. 42 6. Constraints on the further development of data services.................... .................... 46 7. Next steps............ ............................................................................ ............. .......... 53 Page 2 of 53 3 1. Introduction and executive summary Introduction 1.1 On 18 August 2017, the Competition Commission (the "Commission") initiated a market inquiry into Data Services in South Africa in terms of Chapter 4A of the Competition Act No. 89 of 1998 (as amended) (the "Competition Act"). On 20 September 2017, the Commission invited stakeholders to make formal submissions. Mobile Telephone Networks Proprietary Limited ("MTN") would like to thank the Commission for the opportunity to make this submission. 1.2 MTN is mindful of the context within which the
    [Show full text]
  • Authority Iaps Organisation Name Position Address Tel Fax Email Address
    Authority IAPs Organisation Name Position Address Tel Fax Email Address Gauteng Department of Agriculture and Rural 11 Diagonal Street, Diamond Building, Boniswa Belot Case Officer 0112403377 0112402700 [email protected] Development (GDARD) Johannesburg 285 Francis Baard, Bothongo Plaza, 15th Floor, 0123921503; Department of Water and Sanitation (DWS) Vongani Mhinga Water Affairs Officer 0123921486 [email protected] Pretoria, 0001 0833048198 Provincial Heritage Resources Authority - Tebogo 38 Rissik Street, NBS Building, Johannesburg, Archaeologist for PHRAG 0113552545 0113552500 [email protected] Gauteng (PHRAG) Molokomme 2000. City of Johannesburg Metropolitan Director: Environmental 118 Traduma Building, Jorrisen Street, Gift Mabasa 0115874204 None [email protected] Municipality Regulatory Services Braamfontein, 6th floor. Council Chamber Wing 1st Floor – Mayor’s Office City of Johannesburg Metropolitan Herman Mashaba Executive Mayor Metropolitan Centre 0114077557 None [email protected] Municipality 158 Civic Boulevard Braamfontein City of Johannesburg Metropolitan Roodepoort Civic Centre, 100 Christiaan De Wet Sello Mothotoana Housing Department 0117610252 0117612714 [email protected] Municipality Road, Florida Park, Roodepoort, 1709 Department of Agriculture, Forestry and Room 619, 110 Hamilton Building, Hamilton Themba Dlamini Head of Forestry 0123095733 0123095833 [email protected] Fisheries (DAFF) -Gauteng Regional Office Street, Arcadia, Pretoria Ward 97 Leah Knott Ward Councillor
    [Show full text]
  • The Impact of the Call Termination Rate Reduction on Consumer Surplus in South Africa Ryan Hawthorne Senior Associate, Centre Fo
    View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by Wits Institutional Repository on DSPACE The Impact of the Call Termination Rate Reduction on Consumer Surplus in South Africa Ryan Hawthorne Senior Associate, Centre for Competition, Regulation and Economic Development (CCRED), University of Johannesburg Abstract This thematic report presents some initial data on mobile call termination rates, and the welfare improvement due to call termination rate regulatory interventions, in South Africa for the period 2010 to 2015. Keywords mobile, call termination rates, rate reduction, consumer surplus, South Africa Recommended citation Hawthorne, R. (2016). The impact of the call termination rate reduction on con- sumer surplus in South Africa. The African Journal of Information and Communication (AJIC), 17, 199-207. This article is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence: http://creativecommons.org/licenses/by/4.0 The African Journal of Information and Communication (AJIC), Issue 17, 2016 199 Hawthorne 1. Introduction The Independent Communications Authority of South Africa (ICASA) reduced call termination rates, the price that operators charge one another to complete calls across networks, by more than 90% between 2009 and 2016. Important questions that arise are: (i) what impact has this call termination rate reduction had on con- sumers, and (ii) is the regulatory intervention worth maintaining in the future? The impact on retail prices has been dramatic, in
    [Show full text]
  • Vodacom's Community Services Phone Shops
    WORLD RESOURCES INSTITUTE What Works Case Study WHAT WORKS: VODACOM'S COMMUNITY SERVICES PHONE SHOPS Providing telecommunications to poor communites in South Africa JENNIFER RECK BRAD WOOD August 2003 SUPPORT FOR THIS DIGITAL DIVIDEND “WHAT WORKS” CASE STUDY PROVIDED BY: THE MICROENTERPRISE DEVELOPMENT DIVISION OF THE UNITED STATES AGENCY FOR INTERNATIONAL DEVELOPMENT (USAID), THROUGH THE SEEP NETWORK'S PRACTITIONER LEARNING PROGRAM THE DIGITAL DIVIDEND “WHAT WORKS” CASE STUDY SERIES IS MADE POSSIBLE THROUGH SUPPORT FROM: THE INFORMATION FOR DEVELOPMENT PROGRAM (INFODEV) MICROSOFT IN PARTNERSHIP WITH: COLUMBIA BUSINESS SCHOOL UNIVERSITY OF MICHIGAN BUSINESS SCHOOL UNIVERSITY OF NORTH CAROLINA KENAN-FLAGLER BUSINESS SCHOOL EXECUTIVE SUMMARY Vodacom Community Services, a program of Vodacom, South Africa’s largest cellular phone company, is a successful example of how business and government can work together to achieve significant social and economic goals. Community Services began under a 1994 government mandate to provide telecommunications services in under-serviced, disadvantaged communities. Vodacom’s development of an innovative way to meet this mandate, via entrepreneur-owned and operated phone shops, has both provided affordable communication services to millions of South Africans and empowered thousands of previously disadvantaged individuals with income-generating opportunities and lasting business skills. The Community Services program now provides over 23,000 cellular lines at over 4,400 locations throughout South Africa. BUSINESS MODEL Vodacom Community Services provides telecommunications services in townships and other disadvantaged communities at government-mandated prices that are well below commercial rates. The program, although initially subsidized by Vodacom, now covers its costs with revenue from sales. The Community Services model emphasizes the establishment of phone shop franchises, owned and operated by local entrepreneurs from within disadvantaged communities.
    [Show full text]
  • Cell C Announced Several Price Plan Changes
    This Month: . MTN launched a video-on-demand service, FrontRow . Cell C announced several price plan changes . Web Africa announced FTTH packages . MTN’s data sharing offer launched . Orange is opening their first retail shop in Claremont Key Competitor Activities Consumer and Enterprise January 2015 This and all previous editions available at http://ci.vodacom.co.za Prepared by Vodacom Strategy & Research Contact: Leandra Jonker or Tersia Esbach January 2015 Content This report provides an overview of competitor activity in the consumer and enterprise segments during December 2014 and January 2015. • Highlights – overview of competitor highlights During December 2014 and January 2015 • Consumer P&S Timeline • Enterprise Market Competitor Activity • Competitor Activity – MTN – Telkom – Cell C – Adjacent Players • Mergers & Acquisitions - New • Financial and Operational KPIs Vodacom Strategy & Research Key Competitor Activities – January 2015 C3 – Vodacom Confidential 2 Highlights – Seven things of note We have added an additional slide from this month focussing on Merger & Acquisitions in our industry over the past year. See slide 15. 1. After a successful pilot MTN launched FrontRow, a video-on-demand 2. While MTN reported a 49% increase in SMS traffic on service offering access to movies and television shows. Monthly Christmas Day, Cell C reported that SMS traffic declined by subscription starts at R199 per month (R179 for a trial period). Two 21% over the Christmas period and 22% on New Year’s Day. service offerings are available – FrontRow Club and FrontRow The SMS decline could be attributed to Cell C’s free WhatsApp Premiere. The Premiere service offers movie rentals at R15 per older offering, which has been extended to end March 2015, and title and R27 for latest titles.
    [Show full text]
  • Investigating Broadband Performance in South Africa 2013
    Investigating Broadband Performance in South Africa 2013 Marshini Chetty, Srikanth Sundaresan, Sachit Muckaden, Nick Feamster, and Enrico Calandro Towards Evidence-based ICT Policy and Regulation Volume TWO Research ICT Africa Research ICT Africa fills a strategic gap in the development of a sustainable information society and network knowledge economy by building the ICT policy and regulatory research capacity needed to inform effective ICT governance in Africa. The network was launched with seed funding from the IDRC and seeks to extend its activities through national, regional and continental partnerships. The establishment of the Research ICT Africa (RIA) network emanates from the growing demand for data and analysis necessary for the appropriate and visionary policy required to catapult the continent into the information age. Through network development RIA seeks to build an African knowledge base in support of ICT policy and regulatory design processes, and to monitor and review policy and regulatory developments on the continent. The research arising from a public interest agenda is made available in the public domain, and individuals and entities from the public and private sector and civil society are encouraged to use it for teaching, further research or to enable them to participate more effectively in national, regional and global ICT policy formulation and governance. This research is made possible by the significant funding received from the International Development Research Centre (IDRC) Ottawa, Canada. The network members express their gratitude to the IDRC for its support. The network is based in Cape Town under the directorship of Dr. Alison Gillwald. RIA members are Dr. Augustin Chabossou (Benin), Dr.
    [Show full text]