Eric Adriaans Resume
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ERIC ADRIAANS St. Thomas, ON N5R 2W5 [email protected] Tel. 226-374-0612 www.blackletterworks.ca CHARITABLE SECTOR MANAGEMENT, DIRECTION & STRATEGIC LEADERSHIP Expertise in Fundraising and Volunteer Management, Fleet Management and Vulnerable Person Transportation, Policy Writing and Legislative Drafting/Research, Contract Management Dynamic Director and Visionary Leader with over twenty years of dedication and experience in fundraising and volunteer management. Passionate communicator demonstrating an ethical commitment to improving both community and individuals with a sensitivity to cultural and diversity issues. Demonstrates strategic leadership with expertise in financial and human resources management, excellent planning, organization, and media relations skills. Areas of expertise include: VALUES, ETHICS & INTEGRITY WORKSHOP FACILITATOR FUNDRAISING & VOLUNTEER RECRUITMENT STRATEGIES PROGRAM SAFETY & BEST PRACTICES BUSINESS DEVELOPMENT STRATEGIC PLANNING & ORGANIZATIONAL LEADERSHIP POLICY & PROCEDURE DEVELOPMENT LEGISLATIVE RESEARCH TRANSPORTATION PROGRAM SUBJECT MATTER EXPERT SELECTED ACCOMPLISHMENTS Led implementation of the interRAI Community Health Assessment for approximately $20M programming (annual funding) for the Red Cross in Ontario. Led quality, policy/procedure and business development for over $10M annual funding of community health services including Accessible Transportation, Meals on Wheels, and Health Equipment Loan Programs. Secured and implemented Ontario Red Cross first government funding of Health Equipment Load Program ($250K for a program valued at $800K) in partnership response with MoH Assistive Devices Program. Led and implemented a $500K transportation technology and integration strategy based in the HNHB Local Health Integration Network area. Drafted business development proposals, networked with funders and implemented strategies which grew funded programs at Red Cross between 2006 and 2014 valued at more than $785K. Positioned Red Cross as the provincial charitable sector leader in accessible transportation and recycling of durable health equipment products. CAREER HISTORY Centre for Inquiry Canada, Toronto, ON March 2014 - Present National Executive Director Canadian Red Cross Society, Mississauga, ON June 2006 – February 2014 Director, Community Support Services/Director Regional Operations, Jan 2011-Feb 2014 Led the successful management of Canadian Red Cross operational activities in conjunction with Councils and other key program staff; provided staff support to all Branch Councils within the region and led the volunteer management process by developing volunteer leadership. Recommended and implemented resource adaptation of staff, finances and assets within the region to optimize operations; fostered and promoted continuous and innovative improvement of services. Ensured branch management of facilities within shared Branch premise and annual business and operational plans were aligned with Zone strategic plans. Eric Adriaans P a g e | 2 Continuously monitored and compared program financial results, taking steps to improve performance; led and directed operational program implementation. Collaborated with Fund Development team to ensure development and implementation of strategies; managed key donor/funder relationships as lead spokesperson; fostered and maintained United Way relationships. Ensured effective management of all risk/quality issues and provided direction as required in the management of complex matters to reduce potential liability. Ministry of Health Funded Programs Manager, Apr 2008 – Jan 2011 Continuously monitored operational and strategic lead for community support programs ($10M). Led policy and procedure and Continuous Quality Improvement Team and steering committees; co-chair of provincial AODA Committee. Provided provincial scope responses to LHINs in the province. Trusted convenor and contributor during strategic evaluation process (provincial reorganization). Member of provincial pandemic response and business continuity team. Developed best practices and training modules for transportation and meals on wheels programs. Healthcare Equipment Load Program Project Manager, Feb 2008 - Oct 2008 Finalized implementation of $800k organization investment in provincial program. Led program staff of 10 in Hamilton, Ottawa and Toronto centres. Provincial annual program expense budget of approximately $800k (not inclusive of investment). Implementation and monitoring of new provincial policy and procedure manual and software system. Branch Manager, Thunder Bay & District, Jun 2006 – Mar 2008 Led development of $320k annual revenue growth of Community Support programs. Oversaw Disaster Management, First Aid, Community Support and all branch activities for Thunder Bay and Area; shifted branch from net-deficit to net surplus operation. Oversaw identification, purchase and relocation to new branch location for higher community engagement and visibility; drafted and implemented the first provincial CRCS First Nations engagement plan. Facilitator for “Introduction to Red Cross Red Crescent Workshop”. The Lung Association, Thunder Bay, ON Jan 2006 – Jun 2006 Volunteer & Fund Development Coordinator Coordinated local fundraising and volunteer recruitment strategies. Avocado Press Limited, Ottawa, ON Mar 2005 – Oct 2005 North American Director for Smarter than Jack publication series Promoted the publication as charitable partner to humane movement organizations. Canadian Federation of Humane Societies, Ottawa, ON Mar 2002 – Mar 2005 Finance and Development Director Created planned giving policies, plans and gift vehicle samples. Developed and communicated annual budget and plans for national board. Managed ‘Hay West” relief initiative for western farmers. Directed a re-balance of the fundraising and investment portfolio. Eric Adriaans P a g e | 3 Ottawa Humane Society, Ottawa, ON Mar 2001 – Mar 2002 Manager of Outreach & Development Led Development department annual fundraising budget of $1.2M plus planned giving. Performed as acting Executive Director; managed development and outreach staff of five. Designed, wrote and managed direct response campaigns. The Arthritis Society, Thunder Bay & Ottawa, ON Feb 1999 – Mar 2001 Director, Revenue Development – Ontario North & East Senior Development Associate – Northwestern Ontario Managed development staff and volunteers; developed all regional service/fundraising plans and budgets. Liaison to service clubs and major funding partners. The Kidney Foundation of Canada, Thunder Bay & SSM, ON Dec 1997 – Feb 1999 Interim Chapter Manager, Northern Superior Chapter Regional Fundraising Coordinator, Northern Superior Chapter Coordinated local fundraising and volunteer recruitment strategies; coached and supervised a staff of 4-5. Canadian Diabetes Association, Thunder Bay and Ottawa, ON Sept 1991 – Dec 1997 District Coordinator, Thunder Bay & District Branch Volunteer Program Coordinator, Ottawa & District Branch Store/Services Managers, Ottawa & District Branch Coordinated local fundraising and volunteer recruitment strategies; expanded revenue models and targets for retail operations. Conceived and implemented the organizations First Nations Support Groups; developed and implemented Northwestern Ontario’s first Diabetes kid’s camp. EDUCATION & PROFESSIONAL DEVELOPMENT B.A. Combined Psychology/English, Carleton University, 1993 Volunteer Development Certificate Program Studies, Ottawa, 1994 Fundraising Management Certificate Program studies, Ottawa, 1999 Transport Training Centres of Canada, DZ Licence, Ottawa, 2005 Red Cross Excellent Managers Workshop, 2009 Certified Automotive Fleet Manager, Obtained “F” Driver’s licence, Ottawa, 2010 PB Diploma, Legislative Drafting, 2014 COMMUNITY & VOLUNTEER ACTIVITIES North American Fleet Administrators (Canada) Chair of Safety Committee 2014 Big Brothers Big Sisters St. Thomas Board Member, 2009 - 2010 Canadian Association of Gift Planners Ottawa Roundtable Secretary, 2003/2004 North Lanark County CHC Food for Thought Program, 2003/2004 Lanark Animal Welfare Society, 2001/2002 Canadian Recreational Canoe Association, 2000/2001 Thunder Bay Literacy Group Board Member (Secretary), 1999 Hogarth Westmount Hospital, Support to Volunteer Development, Coordinator and Executive Director 1995 .