TSD Cord - Teachers Service Department Coordinator WE - Water Engineer CALDO - City Agriculture and Livestock Development Officer LO - Land Officer CNRO - City Natural Resources Officer ROSA - Resource Oriented sanitation MVC - Most Vulnerable Children C/MENG - Municipal/City Engineer BE - Building Engineer RAS - Regional Administrative Secretariat IT - Information Technology MKURABITA – Mkakati wa Kuratibisha Rasilimali PLHIV - People Living with HIV AUWSA - Arusha Urban water Supply and Sewerage Authority MSO/CSO - Municipal/City Supplies officer MS/CS - Municipal/City Solicitor IA - Internal Auditor MECOM/CICOM - Municipal/City Economic Officer MT/CT - Municipal/City Treasurer MTO/CTO - Municipal/City Trade Officer CMOOH - City Medical Officer of Health CCDO - City Community Development Officer CEO(S) - City Education Officer (Secondary) NMS - National Minimum Standards CHMT - Council Health Management Team MEK - Mratibu Elimu Kata TSD - Teachers Service Department OUT - Open University of Tanzania UCC - University Computing Centre IAA - Institute of Accountancy Arusha VETA - Vocational Education Training Agency SLO - Statistics and Logistic Officer HRO - Human resource Officer CEO (P) - City Education Officer (Primary) Std - Standard DFT - District facilitation Team WFP - World Food Programme WFT - Ward Facilitation Team TSCP - Tanzania Strategic Cities Project TAHA - Tanzania Horticulture Association

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PMO-RALG – Prime Minister’s Office Regional Administration and Local Government MoFE - Ministry of Finance CBOs - Community Based Organizations ICT - Information Communication Technology CCP - Chuo Cha Polisi HoDs - Heads of Department AG - Attorney General WEO - ward Executive officer WDC - Ward Development Committee PMU - Procurement management Unit PPRA - Public Procurement regulatory Authority PSPTB - Procurement and Supply Pro. Technical Board BOQ - Building of Quantities OPRAS - Open Performance Re Appraisal System PRO - Public relations Officer CCC - Council Committee Clerk MTEF - Medium Term Expenditure Framework D by D - Decentralization by devolution SP - Strategic Plan ACC - Arusha City cAouncil SWOT/C – Strengths Weaknesses Opportunities Threats/Challenges GDP - Gross Domestic Product SACCOS - Savings and Credit Cooperative Society CBD - Central Business district UTI - Urinary Trend Infection ARI - Acute Respiratory Infection TTCL -Tanzania Telecommunication Company Limited HIV - Human Immunodeficiency Virus AIDS - Acquired Immune Deficiency Syndrome VTC -Voluntary Counseling and Testing ARVs - Antiretroviral PMTCT - Prevention of Mother to Child Transmission TBC - Tanzania Broadcasting Corporation NSGRP - National Strategy for Growth and reduction of Poverty NGOs - Non Governmental organization UN - United Nations NSSF - National Social Security Fund LAPF - Local Authority Provident fund

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The Statement of the Hon. Mayor. The Strategic Plan for the Arusha City Council sets out direction and scope of our mandate including the Vision, Mission, Core Values, Objectives and Performance targets for the period commencing from July 2016. The plan highlights the key performance indicators and Strategies to achieve the Vision of the Council.

This strategic plan has accommodated a number of development and critical issues that emerged during the implementation of previous development activities.

It is my sincere hope and trust that; this plan will receive the necessary support from Central Government and our internal and external stakeholders who are key to its final achievement. In order to achieve maximum performance result, monitoring and evaluation of the implementation of this plan will be carried out.

I wish, to urge the Arusha City Council staff to put maximum commitment on their responsibilities for the implementation of the plan for the benefit of our Community. On the same platform, I strongly urge all stakeholders to support the Council attain its strategic objectives which will lead to the improvement of the service delivery.

It gives me great pleasure to officiate the Arusha City Council, Medium Term Strategic Plan for 2016/17 to 2020/21 which is expected to be implemented from July, 2016.

------Hon. Kalisti Lazaro City Mayor.

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The Statement of City Director.

Arusha City Council is among the thirty-eight Councils, which have undergone the first and second phase of Local Government Reform Program, me that was initiated by the Central Government in January 2000. One of the specific Objectives of government reform is to strengthen Local Government in line with decentralization by devolution objectives. Whereby Local Government will be more autonomous politically, administratively, financially and finally the ultimate goal is to have an important role in Government initiative to reduce poverty among its community. The approach used to develop the plan was participatory involving management, stakeholders and councilors. In this ACC Strategic plan, Chapter one contains introduction covering the purpose of the plan while chapter two discusses the situation analysis covering Performance Review, Stakeholder Analysis and SWOT/C analysis. Chapter three is the plan covering Vision, Mission, Objectives and Core Values. Chapter four covers Targets and Strategies. Finally Chapter five will contain performance indicators, logical framework that shows strategic objectives, strategies, activities, responsible officer for strategic objectives and Key result areas. This plan has two annexes of Organization Chart and logical frame work that indicates strategic objectives, strategies, activities grant charts of implementation period and performance indicators which will form a basis for creation of the monitoring tools

Dkt Maulid S. Madeni City Director.

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Executive Summary Arusha City Council structure is enshrined in the Act of Parliament Number 19 of 1997. In 1982 the Union Parliament passed the District Authorities Act No 7 (Cap 287) and the Urban Authorities Act No 8 (Cap 288). These two Acts gave mandate to the Minister responsible for Local Authorities to establish Local Authorities in Districts, Villages, Urban Areas, Townships and Mitaa. In the same year the Parliament also passed the Local Government Finance Act No 9 (Cap290). In this Act the Ministers of Finance and that of Regional Administration and Local Government had to agree on the levels of assistance to the established Local Authorities.

In 1998 the Government came up with a White Paper, which was intended to reform the running of the Local Government system. This reform was based on Political Devolution and Decentralization of functions and finances within the framework of a unitary state. Originally the reform was centered in four main areas of political, finance and administrative decentralization and a change in Central-Local Government relations. The reform process came up with procedures that could enable a council to be reformed. The emphasis was put on Strategic Approach to running the affairs of councils and being more result oriented in attaining the desired goals. Hence Strategic Planning became the perquisite of receiving the required financial support. In that process the different levels of the government machinery had to come up with Vision and Mission Statements, Objectives, smart Targets, Activities justifying the needed financial support and the Strategies to be used during implementation.

Therefore in this Strategic Plan, Arusha City Council has come up with a new Vision and Mission Statements, Objectives, Smart Targets and Strategies to be used during the implementation of its planned strategic activities. It has also highlighted the performances indicators in each objective. The purpose of this Strategic Plan is therefore to be a guiding tool in carrying out Arusha City Council businesses. In essence it is intended to serve as a reference to other stakeholders, show the times that different activities will be implemented, show the expected outcome in each target and also show how progress will be assessed.

Arusha City Council Strategic Plan has been derived through thorough examination of retrospective performances of the last two Strategic Plans, carrying out a detailed SWOT/C analysis, reassessment of the functions of each Department and independent Sections, re-examination of the possibility that targets are implementable and the re- examination future relations between the Council and its affiliate lower government levels and the role it has to play in championing the D by D concept including attaining the intended objectives.

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This Strategic Plan is a Five Year Plan and has come up with 10 major tasks to be implemented between 2016/17 to 2020/21 planned periods. It is from these tasks that objectives, targets, activities and performance indicators have been formed. The major tasks are:

 Provide economic development support services in order to build increased expertise in Social and economic development as well as environmental conservation.

 Improve Social sector services in order to enhance power utilization of resources as a means of eradicating/eliminating poverty.

 `Strengthen and promote social economic development in both rural and urban areas in accordance to stipulated regulations

 Collect adequate revenue sufficient in the provision of essential services to the community  Assist in building capacity to Ward experts and Street leaders.  Facilitate technical training to Council experts at lower levels of local government so as to raise their performance and efficiency

 Provide training to Council’s top management in order to build their capacity to deliver improved and adequate services to the people

 Provide Council experts with appropriate and adequate working tools and other required facilities

 Have in place and implement strategies and other mechanisms to raise resources for service delivery in collaboration with both internal and external stakeholders

 Provide efficient administrative services to the management staff to deal with administrative issues and problems from the lower level of local government machinery

The Plan summarizes by indicating the performance indicators in each Department and Independent Sections and presents the current Organization Structure as an Annex.

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CHAPTER ONE 1.0 SITUATION ANALYSIS This Chapter reviews the implementation of Arusha City Council Strategic Plan which ended in June 2016. In the analysis there is a short description of Arusha City Council, its mandate, roles and functions, and the existing vision and mission statements. In the same chapter there is a review of Council past performance where achievements and constraints on each department’s objective are recorded and the way forward as remodel actions to address the constraints. Also the chapter provides results of stakeholder analysis, Strengths, Weaknesses, Opportunities and Challenges before identifying recent initiatives and critical issues or areas for improvements.

1.1 Historical Background 1.1.1 Location, Boundaries and Area Arusha City Council constitutes one of the six Local Government Authorities of Arusha Region, which include Arumeru, Monduli, Ngorongoro, Longido and Karatu Districts. Arusha City Council is also the Headquarter of Arusha Region located in Northern Tanzania between latitude 20 and 60 South and Longitudes34.50 and 380 East. It has a unique character of being surrounded by Arumeru District in all directions. It is located 50 Kilometers West of Kilimanjaro International Airport on the great North Road halfway between Cape Town and Cairo and is also 6 km from Arusha Airport. It is also the headquarter of East Africa Community and other Inter-regional organizations. This council covers the area of 208km2

1.2 Population. Like all other urban centers in Tanzania, Arusha City Council faces socio-economic problems arising from rapid growth of urban population attributed by natural growth & rural-urban migration.

The high population influx to Arusha is mainly due to two reasons. First, Arusha being a tourist town, the tourism business has flourished in recent years it is gateway to major tourist centers and second, is due to the City being the main market for minerals from Mererani mines. It has the highest population density (3,040 people per sq km) in Arusha Region.

According to a 2012 Census, the population is 416,442 people, of which 199,524 are male and 216,918 are female. However, over 300,000 people come into the City in daytime and leave in evenings. Other information regarding population growth is as follows: -

Annual inter census growth rate (2002 – 2012 Censuses) 5.4%

Dependency ratio 59.0%

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Sex ratio (male for every 100 females) 97.0 Average household size (Persons per household) 4.0 Population of people with disability 0.66%

1.3 Administrative Structure. Arusha City has three (3) divisions namely, Themi, Elerai and Suye, which is subdivided, into twenty-five (25) wards. Furthermore there are one hundred and fifty four (154) Streets within the City.

Administratively, the City Council is run by Councilors under the leadership of Hon. Mayor. However, the City Director who is assisted by heads of departments and sections (management) does the day-to-day administration of the City. At the Ward level, there are Ward Executive Officers who are under the City Director.

The City has thirteen (13) departments namely Human Resource and Administration, Planning, Statistics and Monitoring, Health, Finance and Trade, Primary Education, Secondary Education, Water, Agriculture and Cooperative, Livestock and Fishery, Land and Urban Planning, Community Development and Social Welfare, Engineering, Sanitation and Environment.

There are also six advisory units to the City Director namely Legal Unity, Internal Audit, Information Technology and Public Relation, Procurement, Election and Beekeeping.

1.4 Weather and Climatic Condition The City experiences two rainy seasons in which short rains are between October and January, while long rains are between March and May. The rains in the seasons’ ranges between 500mm to 1200mm per annum with a mean average of 844mm. The temperature is characterized by warm and cold temperature ranging from 170C to 340C. The cold season is between mid April and mid August, while the rest of the years are warm.

1.5 Agro-ecological zones Arusha City has two agro-ecological zone (lands), which includes, highlands and lowlands. The highlands depend on irrigation in which flowers, vegetables, coffee and bananas are grown. The lowlands (semiarid) depend on the rainfall for the cultivation of food crops; maize and beans while cash crops are chick pea and pigeon peas. High land receive average rainfall of 1200mm while the low lands receive an average rainfall of 844mm.Livestock production is conducted in both of this agro ecological zones. Arusha city has 42071 cattle, 31378 goat, 15567 sheep 4970 pigs and 38 fish ponds. Highland includes most parts of wards of Baraa, Kimandolu, Sokon 1, and Olasiti. While Lowlands includes wards of Lemara, Terrat, and Sokon I (Murriet).

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1.6 Soil Condition Soil of Arusha City is volcanic in origin and generally classified as andosoils. The most fertile land with high rainfall is on the moderate and steep slopes of Mt. Meru and its associated hills. On the steep slope of Mt. Meru’s soil is incorporated with rocks of pyroclastic kind and sand. These areas are densely polluted with most land under cultivation. As you move towards Simanjiro part is a flat surface with gnesis, granite and schist rock which allows water penetration with average depth but the large surface is clay soil which is not productive (has no natural fertility) and the soil holds water for the long time. Generally soils area very fine, mainly of volcanic ashes, hence highly susceptible to erosion.

1.7 Physical Features Arusha City is located on the Southern slopes of mount Meru. It lies between 1450 and 1160 meters above sea level. The slopes transformed by volcanic activity, which are from isolated peaks, breaking up the gently sloping plains. These hills include Themi, Suye, Nemas and many others. The City is composed of rivers and numerous small streams which have their headwater on the slope of mount Meru or on the slopes on the above mentioned hills. Such rivers include Burka, Engarenaro, Naura, Themi and Kijenge all of which coverage to join Themi River to the Southern part of the City.

1.8 Economic Activities The economy of Arusha City depends largely on Commerce, Industries, Small Scale Agriculture and Tourism. Commerce and Industrial activities contribute significantly to the GDP of the City as lustrated:

. 52% of employed people are in business operations

. 14% employed in office work

. 17% are in elementary occupations

. 19% are in agriculture while the remaining 6% are in plant operation assembly.

1.9.1 Industries. In the Arusha City there are more than fifty Large and Medium size Manufacturing Industries. The main industries in Arusha City are as follows: - Tanzania Breweries Ltd., Sunflag, Tanzania Pharmaceutical Industries [TPI], A to Z, (Treated mosquito net National Milling Corporation [Mills & Silos], Arusha Meat Company, Sunflag, CARMATEC and ABB Tanalec.

In addition to these, there are about 200 more small scale industries all over the town. However some are operating under Capacity due to lack of imported raw material and other constraints and thus fail to compete with other imported commodities.

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1.9.2 Commerce and Trade. Commerce and Trade is among the major pre-occupations of the people of Arusha City. Arusha City is the largest commercial center in northern east Tanzania where both local and imported goods and services are sold and bought. Customers satisfy their needs in an open market economy where buyers and sellers do interact freely.

Commercial activities both wholesale and retail trade are situated mainly in the Central business area of Sekei, Sombetini, Kati, Kaloleni, Levolosi, Unga Ltd and Ngarenaro Wards.

1.9.3 Agriculture. Agriculture forms one of the dominant sectors of the economy in the City. It provides employment to a significant number of people of the urban and rural community and it is characterized by small scale resources poor farmers. The rapid expansion of urban area is a major hindrance to intensive agricultural production.

In order to achieve reliable output, budgetary support through Own Sources Revenues, Capital Grant (LGCDG) and Agricultural Sector Support Development Programmer (ASDP) is detrimental as adopted in the “Kilimo Kwanza” initiatives in 2009 as a means to transform peasants and small farmers to commercial farmers, make the agriculture attractive for investment and supportive to other industries for bolstering productivity in the economy. It is our role to make sure that Kilimo Kwanza is a success.

1.9.4 Livestock. This is a significant economic activity whose products have high nutritious value to the people in Arusha City. Livestock keeping is mostly practiced in both urban and per-urban areas.

The livestock population base constitutes of 10,898 dairy Cattle, 33,173 indigenous cattle, 31,373 Goats, 14,161 Sheep, 1,223 Donkeys, 350,303 Poultry, 76,423 Hens, 1,411 Rabbits and 4,960 Pigs.

Dairy cattle are kept under Zero-grazing producing about 68,000 litres of milk per day while indigenous livestock (cattle sheep, goats, donkeys) being kept in Terrat, Moshono, Olasiti and Sokoni 1 wards.

The livestock department in the past years raised awareness of the urban population in the City by promoting Zero-grazing. This made Arusha district one of the best dairy producing districts in the country.

1.9.5 Market Arusha City Council is a business centre. It is estimated to have more than 18,190 traders. Entrepreneurial activities are ranging from tourism activities such as tour operators, foreign exchange shops hand crafts, etc. There are also retail and wholesale shops, financial institutions, international conference Centre and modern bus terminal.

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The City has about 10 markets centers such as Central Market (Soko Kuu), Kilombero Market, Sanawari Market, Soko Mjinga Market, Soko Mbauda Market, Kwa Mrombo, Soko Mapunda Market, Sombetini, Kijenge and Elerai Markets. The biggest of the above are Central and Kilombero Markets.

Efforts are being made through City Investment forum through Public/private partnership spirit to sort out or to priorities the area of investment, which requires first attention as far as markets are concerned. The aim is to construct modern market centers to carter for the rapid population growth.

1.9.6 Cooperative. The Cooperatives section in Arusha City Council is responsible for inspection, registration, dissemination of Cooperative education, sensitization to form SACCOS, Cooperatives, production groups, and data collection.

Arusha City Council has a total of 225 Co-operative and Credit Societies as follows:-

. 9. 6.1 Agriculture Marketing Societies 2 . 9. 6.2 Savings and Credit Co-op Societies 196 . 1. 9. 6.3 Shops Co-operatives 12 . 1. 9. 6.4 Industrial Co-operatives 6 . 9. 6.6 Services Co-operatives 6 . 9. 6.7 Multipurpose Cooperative 3

The major constraints faced by this sector include shortage of staff to cover the whole City Council and absent of transport to assist inspection and audit the widely scattered Societies.

1.9.7 Tourism. Arusha is a local and international tourism center in the northern part of Tanzania. It also serves as registered transit point for tourists heading to the National Parks and to the highest mountain in Africa [The Kilimanjaro]. It links to international destinations through Kilimanjaro international Airport. As the northern tourism circuit, it receives the majority of tourist to the country. There are more than eleven tourist hotels and 84 registered tour operator companies. Major activities undertaken include Photographic safaris operations, Hunting safaris operations, Accommodation and catering operations, Mountain climbing operations, Airline [Scheduled and character services], travel agency and other Transport operations.

Tourist attractions include the famous Old German Boma, Cultural Heritage, Arusha Declaration Museum, Souvenirs and Batik Shops. The best craft shops in Arusha lie between the Clock Tower and Goliondoi Street. There Makonde carvings, batiki, Maasai beads necklaces and meerschaum pipes are found.

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The Arusha international Conference Centre has a role as generator of conference tourism in this function as host to international Regional and Conferences/Meetings.

1.9.7.1 Tourist Attractions. Arusha City is the major transit point for tourists for the famous worldwide tourist attractions as follows:-

1.9.7.1.1 Mount Kilimanjaro

At an altitude of 6,895 and snow capped mount which astride the Equator, is only 50 miles (80 km) away from Arusha. It is the highest free standing mountain in the world and one of the largest volcano ever to burst through the earth’s crust.

1.9.7.1.2 Arusha National Park

It is situated 32 km from Arusha and occupies an area of 137 sq kilometers. Arusha National park described as an “a little gem” consists of three spectacular features that Momella lakes, Meru crater and the Ngurudoto Crater. There is a clear magnificent view like Mount Kilimanjaro and Mount Meru in almost from any party of the park.

1.9.7.1.3 Lake Manyara National Park:

The Park is only 130 km away from Arusha. Nestling at the base of Great Rift Valley escarpment, Lake Manyara National Park is one of the most beautiful places in Africa. It provides home to troops of baboons and blue Monkey. At the Southern end of the park, are the hot sculpture springs [600C] called ‘Majimoto”.

1.9.7.1.4 Tarangire National Park

Tarangire National park situated only 130 km from Arusha and South East of lake Manyara National park is famous for its dense wildlife population which is most spectacular between June and December. During this time of the year thousand of animals migrate from the dry Maasai steppe to Tarangire River looking for water.

1.9.7.1.5 Ngorongoro Crater

Ngorongoro Crater standing at 2,286 meters above Sea Level, it is a unique caldera 30 km wide and 600 deep, formed by volcanic process. It is the largest unbroken Caldera in the World. It is a home of wild animals on its floor. It is indeed the Cradle of Mankind. This natural amphitheater measures about 16 – 19 miles across in diameter and has an area of 259 sq km. It is such a captivating and breathtaking phenomenon. It is impossible to give a fair description of the crater.

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1.9.7.1.6 Oldupai Gorge:

Between the great Wildlife sanctuaries of Ngorongoro and Serengeti lies Olduvai Gorge- the cradle of Mankind. Under the direction of Dr. Leaky, the gorge has yielded abundant fossil material dating back at least two Million years and possibly much longer.

1.9.7.1.7 Serengeti National Park:

Serengeti National Park is undoubtedly the best known wildlife scientific value. Within its boundaries are more that 3 million large mammals, living in to all freedom on the “endless plains” scattered with rock outcrops, patches of acacia bush, forest and occasional small rivers.

1.9.7.1.8 Mining and Quarrying Though there is no mining activities of precious gems within the City, Arusha remains a famous marketing center for master-dealers in precious gemstones including Tanzanite, green gametes, green tourmaline, sapphires and rhodelite from Kiteto, Simanjiro, and Longido mining sites outside the City. Master dealer markets in the mentioned gems attract customers, and agents from outside and within Tanzania.

2.0 Socio-economic Services Delivery. Like all other urban centers in Tanzania, Arusha City faces socio-economic problems arising from rural-urban migration, rapid growth in urban population which has resulted in serious constraints on the very limited urban services. A large part of the City population has no access to basic amenities like clean and safe water, proper sanitation etc. Due to slow economic growth, high urban migration has led to high levels of unemployment and under employment.

2.1 Water Supply. Arusha residents depend on 15 boreholes, 2 springs. Out of 15 boreholes only 2 are located within the City boundaries and 13 are in Arumeru districts. The water springs are Olesha and Masama located along Themi River and Engare-endolu in the Central Business District. (At the center of the City)

The present water demand is approximately 42,000m3 per day, but the supply capacity ranges between 35,000m3 and 44,000m3 per day in the dry and rainy season respectively. The service level is 92% of the population. Therefore, the deficit is 8% of the population.

2.2 Health Health services are distributed all over Arusha City. There is at least one or more health facility in every ward either under the authority of Arusha City or under the private sector. However the distribution of health services between the different wards is not equal. There is a high concentration of health facilities in the central Business District (SBD) compared to the peripheral rural wards. There are three different medical services

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offered by the City, which include hospitals, Health Centers and Dispensaries. There are 5 hospitals, out of which 1 belong to Government. Others are 16 health Centers, 60 Dispensaries, 15 pharmacies and 150 medical stores.

The patient-bed ratio is 279 people per bed in hospitals. The service provided by the city health department include Treatment of all infectious and non infectious diseases, Family planning, Immunization of all kind other service are social welfare activities with traditional medicine Despite the good work that the health department does, still there are many infectious diseases that are affecting residents of the City. The most common diseases affecting residents are as follows:

2.2.1 HIV/AIDS Control. HIV/AIDS continue to threaten the most productive part of the Arusha population. Since 1986 when the first cases were reported, the prevalence of HIV is still increasing and at the end of 2016 the prevalence was 4.4% from 4.1% in 2013 among the VCT client and blood donors, while among the antenatal is 7%. Deaths from AIDS have decreased following the introduction of ARVs where 315 people have been enrolled.

Arusha City Council has 8 VCT centers, and it has planned to establish 3 facilities based on the coming financial year 2016/2017. All public health facilities which are providing antenatal services are also providing PMTCT services.

2.2.2 Environmental Sanitation. 2.2.2.1 Solid Waste Management.

Refuse generated is estimated at an average of 550 tons per day basing on population and rate of generation per capital per day, but 455 tons which is approximately 81% is collected and disposed off. 2,475 tons (15%) are used as waste recycling, waste reuse and feed animals. The remaining 19% is not collected due to limited financial resources required for purchasing enough refuse collection trucks and other equipment resulting to serious environmental pollution especially at garbage collection centers. Public private partnership it will be encouraged so that to improve our services.

2.2.2.2 Liquid Waste Management.

The existing waste management system varies according to existing settlement patterns.

Management of liquid waste in unplanned areas is difficult due to poor inaccessibility of cesspit emptier. In some locations within unplanned settlements there is little space for erection of pit latrines and the water table is high.

In planned settlements, 78% of total households use septic tanks, 8% use latrines, and 14% use conventional central sewerage system. In rural areas (unplanned areas) 90% of households use pit latrines, 9% have no proper latrines and only 1% use septic tanks

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connected to soak pits. The above information indicates that there is a lot of unmanaged liquid waste, which pose environmental hazards through water and food contamination and consequently causing diseases such as cholera, typhoid, dysentery, diarrheas and worm infections.

2.3 EDUCATION 2.3.1 National Education Policy The main objective of the Education Sector is to provide formal and informal education services in Primary, Secondary and Vocational schools, to strengthen on-job training program, to distribute teaching and learning materials and to renovate schools. Also, the education policy aims at involving the community to participate in managing administering schools.

2.3.2 Primary Education

The Arusha City Council has a total of 154 primary schools of which have 48 government owned schools and 106 are privately owned schools which have 103,288 pupils, of which 51,720 are boys and 51,568 are girls.

2.3.3 School Enrollment Rate In order to achieve the goal of education for all as stipulated in the National Education Policy, Arusha City Council is obliged to enhance capacity to enroll all school going age children.

2.3.4 Secondary Education Secondary education is a decentralized function. Its function is to deliver Secondary Education to the Community. Council, Community and Other Privately Stakeholders have been always in the forefront in construction of secondary Schools.

The Arusha City Council has a total of 52 secondary schools of which have 26 are government owned schools and 26 are privately owned schools.

2.3.5 Higher Education Learning Institutions. The Higher Education Learning Institutions operating in Arusha City Council are Arusha Technical College (ATC), The Open University of Tanzania (OUT), The University of Dar es Salaam Computing Centre, Institute of Accountancy Arusha (AIA), East and Southern Africa Management Institute (ESAMI), Arusha University, St. Augustine University of Tanzania (SAUT) and Mount Meru University.

2.4 Transport and Communication. The Arusha City is well linked to other areas of Tanzania by Air (Kilimanjaro International Airport and Arusha Airport). The total length of the road network within the City is 334.7kms out of which 196 km are earth roads, 54 km are morum and 84.7 km are paved roads.

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The City is also linked with two National truck routes that go to Nairobi via Namanga and Dodoma. These are under the jurisdiction of TANROADS Regional Office under the Ministry of works. Road Network Surface Condition by District.

Table No. 5 Road Networks by types. Arusha Type (Km) City Council Trunk Regional District Feeder Total 14.8 9.9 164 146 334.7

Table No. 6 Road network Surface Condition by District, 2016 Type (Km) Trunck Regiona District Feeder Total Arusha Municipal Council T G E T G E T G E T G E T G E 20.7 0 0 4 0 64 50 0 0 0 196 84.7 54 334.7 KEY, T=Tarmac, G=Gravel, E=Earth

2.5 Community Development Community Development Department has a role of enabling communities to develop themselves by mobilizing their efforts into the self-help projects for the purpose of eradicating poverty and building the self-governing nation.

The department policy is that, each ward should have community development staff. To date 25 Wards have staff and are serviced by staff that works at a district level and those attached to projects.

The department has the responsibility of collecting information/data that are useful to the Council sensitization. Other responsibilities are sensitization community on the use of improved technology, building self-help among community members, provision of credit to women and economic groups, small entrepreneurship training and assign mitaa in planning process.

2.6 Posts and Telecommunication Services. There are three main Post offices in Arusha with a total of 15, 2560 postal boxes. The main post office is located facing the clock tower of Arusha and serves as the Regional posts Services headquarter. The other two are located along Sokoine road, servicing as departmental office.

Generally this number of post offices is adequate as compared to the population despite their distribution, which is uneven in the sense that they are all lined up along the same street.

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The TTCL undertook rehabilitation programmed which introduced cordless telephone system and provides a new telephone exchange thus boosted subscriber lines by more than 9,000.

Private and public owned companies, such as TBC, ITV, STAR TV, Azam TV, EATV and Star Times Network channels, provide television services. Other mass media are Radio Free Africa, Radio ORS, Tripple “A”, Safina, Radio Five, Sunrise, Arusha One, Radio One, Mambo Jambo, Clouds FM, Magic, Uhuru, TBC Taifa, TBC FM, Kill FM, Kiss FM, Radio Sauti ya Injili, Passion FM, Radio Imani, Capital Radio, Radio Maria and EA Radio. All provide modern communication to the residents of Arusha.

2.7 Health Health services are distributed all over Arusha City Council. There is at least one or more health facility in every ward either under the authority of the City Council or under the private sector. However the distribution of health services between the different wards is not equal. There is a high concentration of health facilities in the central Business District (SBD) compared to the peripheral rural wards. There are also three different medical services offered by the City, which includes hospitals, Health Centers and Dispensaries. There are 92 health facility 5 hospitals, out of which 1 belong to private institutions. Others are 16 health Centers and 7 health centers owned by the Government 71 Dispensaries, 8 owned by the Government 10 pharmacies and 146 medical stores.

The patient-bed ratio is 279 people per bed in hospitals. Despite the good work that the health department does, there are still many infectious diseases that are affecting residents of the TOWN. The most common diseases affecting residents are as follows:

DISEASE UNDER 5 % DISEASE ABOVE 5 % YRS YRS Upper 66,596 42.5 Upper Respiratory 70,419 26. Respiratory infection 06 infection Diarrhoea 19,985 12.7 Urinary Tract 49,544 18.3 infection Urinary Tract 16,985 10.8 Surgical condition 26,447 9.7 infection Pneumonia 16,259 10.3 Skin infection 25,626 9,4 Skin infection 14,986 9.5 Hypertension 23,946 8.8 Ear infection 4,717 2.7 Pneumonia 16,605 6.1 Surgical 4,376 2.7 Diarrhea 15,841 5.8 Condition Gastro intestinal 4,369 2.8 Gastro intestinal 14,758 5.4 tract tract Anemia 4,266 2.7 Dental conditions 13,753 4.8

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Eye infection 3,860 2.4 Gynecological 13,208 4.8 diseases

From the above table, Upper respiratory tract is a leading disease among the top ten diseases for both children and adults. Preventive medical services provided include health education, including air ventilation in our living house, avoid over clouding and continue health education in every health facility preventing Tuberculosis by checking sputum for every prolonged cough.

2.7.1 HIV/AIDS The people habit to change is very low despite the fact that the rate of spread of HIV/AIDS is alarming in every health facility, health education is very crucial for minimizing HIV/AIDS by using condom, early screening of blood before transfusion, to avoid any sharp instrument to be handed safe, avoid unprotected sex especially for teenagers age, group screening can help to detect new patient and start early ARV and counseling to patient.

1.13 Methodology used The approached used to develop the plan was participatory involving both management and councilors. It involved all stakeholders from different sectors in the Arusha City Council. A draft of ACCSP was shared in a consultative meeting with stakeholders, comments were incorporated and latter submitted to the council Mayor and Council Director for deliberation and approval. In developing the ACCSP reference was made to the Medium Term Strategic Plan and budgeting Manual of the United Republic of Tanzania (2011/2012), the Ruling Party Election Manifesto, National Strategy for Growth and Reduction of Poverty (NSGRP) and other National Policies and Planning Frameworks.

1.14 Purpose of this Strategic Plan The purpose of this Strategic Plan, is to inform our stakeholders what the Council plans to do in the coming five financial years and provide a basis of accountability to measure our performance. It is further intended to outline the business of Arusha City Council. Its objectives are derive from the factions as prescribe in 1982 (replied 1992) the targets are derived from the setting objectives and attended to achieve broad objective stated in each department and it is expected that the staff of the council will continues the collaborative effort within internal and external stakeholder with the sole purpose of achieving the council vision and nation framework strategies (MKUKUTA) Specifically the overall purpose can be summarize as follows: • It will be a reference of the staff of council and stakeholders • It will indicate the timing of implementing different activities • Assist in preparation of Performance budget. • Be used as management tools in conducting council business.

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1.15 Mandate of Arusha City Council The mandate of Arusha City Council is derive from: • The constitution of United Republic of Tanzania (1977) Articles 8,145,146 including amendment that followed. These articles enshrine the local government system which put and emphasis on supremacy of the people, underlies the accountability of government to the people and highlights that the people have the right to participate and establish the level of local government. • The Local government Act No 8 of 1982 (Cap 288) and local government finance Act 1982 (Cap 290) state that the Ministry of Local Government have mandate to establish townships, municipalities and cities and that Ministry of Finance will give subsidies to these Urban authorities Roles and Functions The urban Authority Act.1982, which was reviewed in 1992 describe the duties of Arusha City Council as follows: • To maintain and facilitate the maintenance of peace, order and good governance within its area of jurisdiction. • To promote the social welfare and economic well being of all persons within its area of jurisdiction. • Subject to the national policy and plans for rural and urban development, to further the social and social and economic development of its area of jurisdiction. • To take necessary measures to protect and enhance the environmental in order to promote sustainable development. • To give effect to the meaningful decentralization in political, financial and administrative matters relating to the functions, powers, responsibilities and services of all levels of local government authorities. • To promote and ensure demo crating participants in and control of decision marking by people concerned, and • To establish and maintain reliable source of revenue and other resource enabling local government authorities to perform other functions effectively and enhance financial accountability of local government authorities, their members and employees

2.8 Existing Vision and Mission of the 2011/12 – 2015/2016 strategic plan The vision and mission statements that guided Arusha City council’s operation in the Strategic Plan of 2011/12 – 2014/2015 were as follows: -

2.8.1 Vision “Arusha City Council aspires to be the best Council that provide better and sustainable services in a self sustaining economy” 2.8.2 Mission “Arusha City Council, in collaboration with the Internal and External Stakeholders, intend to increase the capacity of its multicultural community to develop a growing and sustainable economy, social wellbeing and Environmental sustainability through good governance practices”

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2.9 Performance Review Performance of Arusha City Council was reviewed by assessing the achievements for the period 2011/12 – 2015/2016 that the Council has been implementing its Strategic Plan. The review was based on Departmental Objectives developed by the Plan of 2011/12 – 2015/2016. Challenges faced during implementation of the plan were identified and later the way forward for improvement was proposed. Status of the implementation of each department and sections are shown in Table 2.1 below: -

PERFORMANCE REVIEW PREVIOUS STRATEGIC PLAN 2011/2012-2015/2016 PLANNING, STATISTICS AND MONITORING Strategic Achievement Challenges Way forward Remar Objective ks 1. Development . 67 . Some of the . Creation of Projects development Development funds new sources of implementation projects were not released revenue so as to increased from implemented from the central generate for funds 30 to 80 by June government for projects 2016. implementation. . Insufficient own source fund to . Improvement implement of current sources of development revenue so as to projects increase own source Fund . Shortage of planning department . Improvement staff to monitor the of methods of implementation- of revenue collection development for example the use projects. of Point of Sales Machines (POS) to collect revenues

. Recruitment of new departmental staffs.

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2. Annual Plan . For . Shortage of . Capacity and Budget every financial skills to MEOs and building on Plan and prepared and year one WEOs on budget Budget preparation to submitted to document for preparation. planning department respective annual plan was Staffs, WEOs and authorities by prepared, . Political MEOs. June 2016 submitted to interference during respective Annual plan and Budget organs for preparation. approval and submission to the high authority. LEGAL UNIT 1. Number of . Number . Lack of . Provide a cases against the of cases has reliable transport to reliable transport to council reduced reduced from 52 courts of law the Legal Unit from 52 to 47 by to 31 June 2016.

2. 152 members . 200 . No funds . Provision of of land ward Members of the provided for such enough funds to tribunal educated ward tribunals activities facilitate this project by June 2016 received intended legal education 3.10 Auxiliary . 28 A.P . The A.P are . Make sure that Police trained in were trained not permanently the A.P are policing and Legal successfully and employed thus they permanently employed aspect at CCP by ACC recruited do not receive all June 2016. them rights as employees 4. Four (4) Legal . Not . No available . Allocation of unit staffs trained implemented fund allocated for funds for the work (Party Time such work studies) in First Degree in Law and Master’s degree by June 2016. INTERNAL AUDIT 1. Audit queries . . reduced from 30 to 15 queries by June 2016. 2. 13 . . departments’ expenditure and revenue audited by June 2016.

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3. 19 wards audit . . conducted by June 2016.

4. 12 Health . . facilities audit conducted by June 2016

5. 120 Education . facilities audit conducted by June 2016. PROCUREMENT 1. One workable Annual . Continuing preparing procurement plan procurement plan annually Procurement prepared annually prepared and plan by June 2016. submitted 2. Two (2) . Seminars . No fund . Allocation of Seminars conducted only released fund conducted 2016 annually for each Tender Board Members, PMU, HOD and Sections by June, 2016. 3. Three PMU . No staff . No fund . Allocation of Staff trained in trained released fund Party Time Master’s degree and First Degree by June, 2016 4. Twelve . Meeting . Late release Timely release of Tender Board conducted of fund fund Meetings conducted annually by June 2016.

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INFORMATION TECHNOLOGY 1. Two ICT Officers . trained on CISCO Networking and CISA for six months by June, 2016 2. One sustainable . . ICT Infrastructure designed by June, 2016

3. One Information . . System Resource Center created by June 2016.

COMMUNICATION AND PUBLIC RELATION 1. Radio, press . . talks show and interviews for Arusha City Officials annually carried out by June 2016.

2. 500 fliers, 1,000 . brochures, 1,000 Diaries, 1,000 Calendars and 1,000 seasons’ cards prepared and distributed annually by June 2016. 3. Coordination of . . 8 visits from councils/ institution into Arusha City Council facilitated annually by June 2016. 4. Fifty (50) public . . criticisms and complains analyzed by June 2016.

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ADMINISTRATION 1. To increase . 303 staff . Shortage of . Motivation . To be quality services Accessed quality fund of different granted all access to staff services stakeholders to necessary from 254 to 323 facilitate capacity facilities to staff by June 2016. building training to so as they can staff deliver well

2. 120 Council . 120 . Allowance . More Statutory Council Statutory were not paid on allocation on meetings meetings time allowances coordinated by coordinated June 2016. 3. 3,644 . 3,044 . Shortage of . More section section fund allocation of fund employees employees were provided with evaluated working gear to through OPRAS meet their and reward were mandatory given accordingly obligations by June 2016. 5. 40 National . 40 . Lack of . Create festivals National festivals awareness to the awareness to the coordinated by coordinated community community June 2016. timely

FINANCE ADMINISTRATION 1. Own Source Own source 1. Unwillingness to 1. Creation of new Revenue revenue pay by our client sources of revenue Collection increased from 2.Political so as to increase increased from Tshs.6 bill to interference more own source 6 Bill. to 7 Bill by Tshs.13.6 bill by revenue 2. June 2016. June 2016 Training to tax payers and other stakeholders

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FINANCE FINAL ACCOUNT 1. 20 Quarterly 20 quarterly •Difficulties in •Creation of more and 5 Yearly and 5 yearly accessibility of the capacity building to Financial financial reports realistic data from HOD's and lower Reports produced by different level leaders so as produced timely June 2016 departments and to produce the by June 2016. lower levels. accurate data which are reliable

FINANCE EXPENDITURE 1. 98% of all • 80% of all • The revenue • To increase Approved approved approved collected were less more sources of payments payments are payments were than the approved revenue should adhere processed processed payments To create more with actual accurately and accurately and strategic projects revenue timely by June, timely by June which will generate collection 2016 2016 more own source revenue

TRADE 1. One data . base system of all business created by June,2016

HEALTH CURRATIVE . Maternal MMR reduced to 1. Inadequate • To equip all As from now mortality rate 96/100,000 Live ambulance at health health facilities we expect the reduced from birth facilities. with an ambulance MMR to 141/100,000 to 2.Mt. Meru Hospital • To decrease since 136/100000 by as Referral Hospital construct health the number of June, 2016 receives referred facilities as per health workers, cases from other need budget for councils • To recruit medicine and qualifies health medical supplies 3. Inadequate workers as per has increased public health establishment. facilities • To increase budget for 4. Inadequate medicine and qualified health medical supplies workers

5.Inadequate

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medicine and medical supplies

Reduced from 1. health facilities. ambulance MMR to 8/1000 to 5/1000 2.Mt Meru Hospital decrease since by June 2016 as referral Hospital To construct the number of receives referred health facilities as health workers, cases from other per need budget for councils medicine and To recruit medical supplies qualifies health 3. Inadequate has increased public health workers as per facilities establishment.

4. Inadequate To increase qualified health budget for workers medicine and medical supplies 5.Inadequate medicine and medical supplies

2. Neonatal NMR increased 1. Inadequate To equip all health As from now mortality rate to 23/1000 live ambulance at health facilities with an we expect the reduced from birth facilities. ambulance MMR to 20/1000 to 2.Mt. Meru Hospital decrease since 15/1000 by June as referral Hospital To construct the number of 2016 receives referred health facilities as health workers, cases from other per need budget for councils medicine and To recruit medical supplies qualifies health 3. Inadequate has increased public health workers as per facilities establishment.

4. Inadequate To increase qualified health budget for workers medicine and medical supplies 5.Inadequate medicine and medical supplies

3. Infant IMR increased 2. Inadequate To equip all health As from now mortality rate to 31/1000 live ambulance at facilities with an we expect the

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4. Number of Number of • Most of the • MRDT Number of patients treated patients treated citizens do not should be given patients treated based on clinical based on clinical follow proper usage free of charge at based on clinical malaria reduced malaria reduced of mosquito nets for private health malaria reduced from 98% to 50% to 0.32% prevention against facilities. to 0.32% by June 2016 malarial infection • Malaria from mosquito education bites. campaigns should • Most of conducted private health facilities impose charges on MRDT test.

5. 70 health facilities are equipped with appropriate equipment, medicine and medical supplies for screening, diagnosis and treatment of non- communicable diseases according to the national Minimum standard (NMS) level by June 2016. 6. Eye and Oral Eye and Oral Inadequate budget More budgetary Eye and Oral Diseases Diseases allocation for allocations should Diseases reduced by 10% reduced by 10% equipment, be done for reduced by 10% by June 2016. medicine and procurement of medical supplies for equipment’s, screening, diagnosis medicine and and treatment of medical supplies Eye and Oral Diseases

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HEALTH-PREVENTI VE 1. Collection Collection and Insufficient Budget should be and disposal of disposal of solid number of trucks for allocated for solid waste waste was collection and purchase of trucks increased from increased from disposal of solid for collection and 80,228 tons to 80,228 tons to waste. disposal of solid 86,454 by June 86,400 by June waste. 2016. 2016 Inadequate health workers

2. All 70 health Supportive Inadequate Budget should be facilities are supervision done transport facilities allocated for given to 83 health purchase of supportive facilities transport facilities. supervision monthly up to June 2016 3. Number of Number of Poor nutrition Budget should be children under children under allocated for five with low five with low body Inadequate nutrition body weight weight reduced nutritionist interventions reduced from to 247 Inadequate 310 to 250 by nutrition awareness June 2016 Poverty

SOCIAL WELFARE Objective: Involve the Community in planning and implementation of activities. 1. One Elderly 7307 • Inadequate • Budget Elderly 7307 vulnerable budget allocations should Group surveyed People with • Inadequate be done for People with in the City by disability 559 social workers vulnerable groups disability 559 June 2016 interventions Youth and Youth and • To recruit children who children who more social welfare work and live in work and live in staffs the street 804 the street 804 were surveyed were surveyed

2. Daily health 272 staffs from . Inadequate Budget 272 staffs care services to 30 orphanage budget allocations should from 30 30 Orphanage centers received be done for orphanage centers care training . Inadequate vulnerable groups centers provided by social workers interventions. received care June 2016 training

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EDUCATION PRIMARY EDUCATION PRIMARY – ADMINISTRATION Objectives: Improve Quality of Primary Education. 1. Supportive • 150 primary •Inadequate of •Procurement of More budget supervision for schools were transport facilities motor vehicles allocation for various subjects supervised in •Shortage of staffs training in 130 primary various subjects schools by June 2016 conducted by June 2016 2. One • 10 workshops • Inadequate fund More allocation of The council workshop on 3rs MEMKWA fund should put conducted and LANES priority on these quarterly on conducted by workshop aspects of June 2016 education Management by June 2016. EDUCATION PRIMARY Objective: Improve Quality of Primary Education. 1. ICT skill • 50 primary • Lack of • To set more The council imparted to 50 school teachers electricity in some budget for electricity should consider Primary School were trained at of the primary installation in such the component Teachers Kijenge and Meru schools thus schools so as to of electricity Annually by primary schools hindered ICT skills install computers in during June 2016. by June 2016 imparted. all schools construction

2. Primary • Primary • Inadequate •Construction of More budget school pass rate schools pass rate classrooms and more classrooms allocation for sustained at increased from shortage of and desks. •The school 91% annually by 91% to 97.46 by teachers in some government should infrastructures June 2016 June 2016 schools. allocate more teachers to the • Shortage of council books in many schools

3. Students • The Student • Inadequate fund •The government • The council book ratio book ratio has should provide more should subsidies reduced from been reduced capitation grants the gape 1:3 to 1:1 by from 1:3 to 1:2 by June 2016 June 2016

4. Number of • STD 1 students •Several and un •Minimize and STD I enrolment increased from necessary school eradicate all un increased from 8500 to 13,390 by contribution necessary cost 8,500 to 15,000 June 2016 •The government

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by June 2016. should provide subsidies in education sector

5. Number of •Pit latrines • Inadequate of •More budget To involve pit latrines increased from funds allocation different increased from 789 to 984 by stakeholders 789 to 1,200 by June 2016 June 2016

6. Number •Number of • Inadequate of •More budget To involve classrooms classrooms funds allocation different increased from increased from stakeholders 850 to 1,400 by 850 to 906 by June 2016 June 2016

7. Number of • Number of desks increased desks increased from 3,010 to from 3,010 to 4,500 by June 22,863 by June 2016 2016

8. Number of • Number of • To set more fund •Still there are Teachers teachers houses for the construction 1,375 staff Houses increased from 1,375 staff houses houses which increased from 37 to 142 by June are needed 37 to 100 by 2016 June 2016

9. Number of • Number of To set more funds •Still there are Cupboards cupboard for purchasing of 1,280 cupboards increased from increased from 1,280 cupboards which are 600 to 800 by 600 to 2,829 needed June 2016

10. Number of • Number of To set more funds •Still there is tables and chairs and tables for purchasing of shortage of Chairs increased from 1,250 tables and 1,250 tables and increased from 950 to 2,829 by chairs for teachers chairs 950 to 1,300 by June 2016 June 2016

11. One Mock • Five mock • Inadequate • To set more funds To involve Examination examination budget to cover the so as to cover all different conducted conducted up to costs for mock mock exams costs stakeholders annually to STD June 2016 exams preparation IV and VII by June 2016

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ALDULT EDUCATION Objective. Improve Quality of adult Education. 1. Illiteracy rate •Illiteracy rate . reduced from reduced from 24% to 24% to 20% in 0.4 % by June 2016 Arusha City Council by June 2016 CULTURAL OFFICE Objective: To ensure the implementation of cultural activities in the council. 1.Cultural • Cultural practices • Shortage of •More The council practices in 5 improved in 3 primary funds budget should put primary schools schools by June 2016 allocation priority on this Improved in area Arusha City Council by June 2016 SPOTS AND GROUNDS. Objective: To ensure the implementation of spots activities in the council. 1. Number of • 3 sports ground •Inadequate fund • To set • 3 sports renovated spots renovated by June more funds ground grounds 2016 for renovated by increased from 4 construction June 2016 to 9 by June 2016. of 10 football grounds for primary schools

2. One • UMITASHUMTA • Lack of enough • To set • UMITASHUMTA UMITASHUMTA sport competition for funds to prepare more funds sport sports primary schools such competition so as to competition for Competition for organized by June organize such primary schools Primary School 2016 competition organized by organized June 2016 annually by June 2016.

EDUCATION SECONDARY Objective: Improve Quality of Secondary Education. 1. Students The students Shortage of funds to - To book ratio book ratio reduced purchase books communicate reduced from 1:8 to 1:2 with the ministry from 1:8 to to purchase

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1:2 by June more books for 2016 students 2. The teacher Shortage of funds - To To continue Teacher’s student ratio per for constructing new budget more involving other students classroom reduced classrooms funds for stakeholders ratio from 1.90 to 1.56 classrooms reduced constructions from 1:90 to using own 1:40 by June source 2016 3. Number The trained Shortage of science - To The of retrained subject teachers teachers recruit new government subject increased from 720 science should consider Teacher to 97 teachers the council increased during from 720 to allocation 1,200 by June 2016 4. Number The number of Rapid increase - To To continue of classrooms number of students budget more involving other Classrooms increased from 266 enrolled in relation to funds for stakeholders increased to 448 the number of classrooms from 266 to classrooms construction 300 by June using own 2016 source 5. Number The number of - Shortage of - To To continue of teacher’s teachers houses funds budget more involving other House increased from 10 - Shortage of funds for houses stakeholders increased to 21 land construction from 10 to 15 for - To look by June 2016 construction for donors 6. Number 5 teachers were Inadequate fund - To 5 teachers of trained trained for special motivate more were trained for teachers for education teachers to special special undergo training education education for special increased education from 56 to - To 120 by June budget more 2016 funds for training teachers for special education - 7. Number The number of The shortage of . To The number of of enrolment enrollment classrooms to increase more enrollment

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in Form I increased from accommodate the classrooms to increased from increased 4,968 to 7,115 rapid increase number accommodate 4,968 to 7,115 from 4968 to of enrolment all enrolled 6935 by June students 2016 Number of The number of Shortage of . To The number of enrolment in enrolment of form infrastructure budget more enrolment of Form V V increased from (dormitories) to funds for form V increased 136 to 351 accommodate more construction of increased from from 136 to students more 136 to 351 265 by June dormitories and 2016 classrooms

WATER Objective: Enhance the provision of clean drinking water and sanitation services in the council. 1. The increase of Planed projects To complete Ministry of Population population access where not completed Water projects water to provide with access with clean water by so cover the water to achieve the approved funds to clean, June 2016 was 47% needs as, per target on time for affordable to Pre-Urban areas population projects and safe implementation water increased from 45% to 65% by June 2016. 2. Supervision and Lack of funds from To handle over The process Supportive monitoring of 10 Ministry of Water for the projects to of handling over supervision, water projects the Projects AUWSA for the projects has Coordination where supervised implementation as per completion, started and by June 2016 from approved budget operation and Monitoring to Pre-Urban areas maintenance 14 Water such as projects conducted 1. Baraa 2. Kimandolu annually by June 2016. 3. Sokon 1 4. Sinon 5. Olasity 6. Mkonoo 7. Nadosoito 8. Lemara 9. Sombetini and 10. Elerai

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3. Short No short courses Lack of funds The budget for course for 9 conducted the short course Water staff has been planed in design and

Contract Management conducted by June 2016. AGRICULTURE, IRRIGATION AND CO OPERATIVE AGRICULTURE AND CO OPERATIVE. Objective: To facilitate the increment of food and cash crops in the council. 1. Crop • 2,500 The growth of towns Advising Husbandry in farmers in has diminished the farmers to adopt 6 peri - different wards areas of agriculture. the urban Urban Wards have managed to agriculture, improved by adapt the Good which uses small June 2016. Agricultural land and better Practices. yield.

• 250 farmers have adapted the conservation agricultural technologies

2. Food reserve storage fund created Continue annually for creating money for Disaster Disaster relief relief Annually Probabilities by June 2016.

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3. 360 • 241 • Inadequate Advising vegetable vegetable growers Capital of the farmers Farmers to form growers were trained in to be able to do the groups in order trained in producing and value addition to their to get Loans to producing Packing value products. enable them do and Packing added quality better Value Added products • High price of Quality Agricultural inputs vegetable • High price products by of Agricultural June 2016. inputs

4. . . 100% Agricultural Cooperative in peri – Urban Wards increased from current 2 to 6 by June 2016.

LIVESTOCK AND FISHERY Objectives: To facilitate the increment of livestock and fishery products in the council Strategic Strategies Activities Implementatio Remarks Objective n Status 1. Livestock . Husbandry in 6 peri – Urban Wards improved by June 2016. 2. Battery 1 group with 6 . Insufficient . Form cages to 12 members have capital groups so as to Commercial battery cages . Diseases get soft loans Layers system poultry . Market Keepers keeping. groups established in 6 peri – Urban Wards by June 2016.

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3. Quality of . 25 . Shortage of . Budget hides and livestock officers funds from LDF skin and skinners . Low price of improved trained on how to hides and skins from grade 3 produce quality . Lack of to grade 1 by hide and skin livestock stakeholders June 2016 awareness on quality of skins and hides

4. 40,690 19,002 cattle and Inadequate budget To involve 19,002 cattle Cattle and 8,320 shoats other and 8,320 47,000 vaccinated against stakeholders. shoats Shoats anthrax vaccinated vaccinated against anthrax annually by June 2016. Non have been . Shortage of . To find 5. One done fund stakeholders for Clinic Centre funding through and one . No veterinary PPP Abattoir equipment’s operated by . Budget June 2016. allocation from own source

6. 7,233 5,000 dogs . People do not Awareness dogs vaccinated against bring dogs for creation vaccinated rabies vaccination annually against Rabies by June 2016. 7. One Non has been No fund Conduct Tilapia pond done disbursement training to at Sokoni I private sector ward to establish their established own fish ponds and maintained by June 2016

8. One 1 abattoir Old slaughtering Find chicken operating equipments stakeholders abattoir and write-up are

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established in place for and funding maintained in City by June 2016

LAND ADMINISTRATION, SURVEYING AND MAPPING Strategic Achievement Challenges Way forward Remarks Objective 3,000 Plots in i)1,000 plots . Lack of To educate . unplanned surveyed in Roads accessing people about the settlements at unplanned surveying plots importance of Elerai and settlements . Unwillingne planned Lemara ss of people in settlement surveyed by unplanned June 2016. settlements to survey their land. 15 km of new 10 km of new Inadequate funds Increase roads in road opened at to implement the allocation of fund surveyed areas mkonoo project to such projects opened by June 2016. 1,500 plots 1000 plots Shortage Acquisition of surveyed by surveyed resources and enough working June 2016 working equipment’s equipment’s

15 ha Land 13 acres Insufficient fund Allocation of banking acquired in for compensation enough budget for Acquired by Olmoti. compensation June 2016. Objective. To ensure proper land planning in the Council Strategic Achievement Challenges Way forward Remarks Objective Carry out 1 Council Fixed . Shortage of To provide Shortage of exercise assets were resources for assets education on staff for assets annually, of named and Naming and Coding planned Coding and accessing coded settlement Naming. Council Fixed . Shortage of among Residents Assets, staff for assets Naming and Coding and Naming. Coding by June 2016.

VALUATION Strategic Achievement Challenges Way forward Remarks Objective

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Rate and . 28,300 . Political Recruitment of value 15,000 properties rated interference new departmental Properties by and valued in 17 . Shortage of own staffs. June 2016. wards source funds for properties rating and . Increase in valuation own source revenue . Poor knowledge through property of valuation of tax collection properties among residents . Shortage of values for property rating and valuation

Number of . 28,300 . Poor knowledge . Provision registered properties of property tax among of education to properties for registered residents residents about property tax . Increase in . Inadequate property tax increased from property tax funds allocation for . Provision 18,000 to collection which has property valuation. of education to 33,000 by resulted to increase residents about June 201 in own source registering their revenue properties 5.12 Ward Roads, Streets named and House Codification by June 2016.

TOWN PLANNING Objective. To ensure proper land planning in the Council

Strategic Achievement Challenges Way forward Remar Objective ks 1. Four (4) Mitaa in unplanned Settlements improved annually by June 2016

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Five thematic areas reports from respective sectors produced annually by June 2016 NATURAL RESOURCE Objective: Establish, sustain and conserve natural resources and sources of water supply.

Strategic Achievement Challenges Way forward Remarks Objective 4 Eco- 3 eco- tourism Shortage of Funds Budget Involvement tourism centers established for establishing allocation for of other centers Eco-tourism maintenance and stakeholders established centers development. through by June 2016 Public- Private Partnership (PPP) approach 36 Open . 13 open space Poor knowledge . Educate Space, Five improved among residents on people on River valleys . 1 river valley environmental issues environmental and 2 Hills improved i.e. Themi issues improved by living garden . Carry June 2016 . Surveying of out all one hill i.e. Suye hill and environment improvement of issues through walking trails. Public private partnership (PPP COMMUNITY DEVELOPMENT, SOCIAL WELFARE AND YOUTH Objective: Involve Community in planning and implementation of activities

Strategic Achievement Challenges Way Remarks Objective forward Carryout 20 25 awareness Poor attendance, Sensitization Involvement awareness meetings on gender GBV and VAC are still of community of other Meetings on equality in 25 wards in the Community. on meetings stakeholders. Gender conducted. participation. equality in 19 Wards by June 2016.

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Capacity Some of Women, Keep on Providing building Youth and people providing incentives for training on with disability were training to community Entrepreneurs 807 youth and 942 not serious with the women, youth groups. hip skills for 3 Women and 36 disabled training and some of and people special groups from 25 wards trained on, them need to be with disability in 19 Wards leadership, paid so as to attend so as to equip conducted entrepreneurship skills, the training. them with annually by loan payment and life enough June 2016. skills. knowledge. 15 Village Livelihood of 4377 Only 70 out of 154 To extend Fund sub Beneficiaries House mitaa in Arusha city PSSN Projects Holds improved through are involved in the programmed supported PSSN I program programme. in the annually by (conditional cash transfer remaining 84 June 2016 and e-payment system) mitaa by 2019 Through OPEC III: (through PSSN Targeted infrastructure II) (TI) sub projects led to construction of 2 footpath bridges in 2 wards, construction of 4 classes,2 dormitories and 2 Teacher's Houses constructed. Through OPEC III: Income generating activities sub projects 60 beneficiaries supported with 30 sewing machines, 900 with chicken and 10 goats. Through OPEC III: Public work program sub projects BHH were incorporated in the implementation of projects to increase their earnings apart from CCT/e payment

Provision of soft loans to 30 Women groups annually by June 2016.

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Provision of 269 youth groups Shortage of fund To increase Ensure loan soft loans to provided with soft loans to meet loans more revenue repayments 20 youth with total amount of Tshs application sources. on time. groups 1,085,400,000/= requested. annually by June 2016. 10 Women Shortage of fund To increase Ensure loan groups to meet loans more revenue repayments supported on application sources. on time. Agro- requested. products processing annually by June 2016 12 women groups deal with agro products processing provided with soft loans. Strategic Achievement Challenges Way Remarks Objective forward 9. Most vulnerable children reduced from 7,200 to 2,000 by June 2016 Unemployed Through Provisions of Shortage of fund To allocate youth reduced loans 1,345 youth have to meet loans and provide from 40% in employed themselves in application more fund. 2011 to 25% by different activities such requested. June 2016 as Agricultural, livestock keeping, restaurant, Saloon and Selling second hand Clothes 38 groups sensitized on food supplement annually by June 2016.

Risk of HIV HIV & AIDS education Insufficient budget To strengthen infection and health services to reach all collaboration among the provided to KVP in hot identified hot spot with others most spot areas areas partners like Vulnerable Jhpiego and group reduced TAWREF

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annually from HIV new infections Little response of To provide 12% to 7% by reduced from 12% to KVPs particularly friendly June 2016 3.9% by June 2016 IDUs and partners of services such CSW in receiving HIV as mobile Services services to KVP 38 groups of 648 MVCs and 100 PLHIV Shortage of fund To formulate MVCs and Supported with to support a huge PLHIV PLHIV nutritional foods and number of existing Clusters in 25 educated on education beneficiaries wards and Nutrition empower Services PLHIV annually by economic June 2016 groups

2.10.1 Stakeholders Analysis The stakeholders’ analysis was carried out to investigate different customers of Arusha City Council. Table 2.2 below depicts parameters involved in stakeholder’s analysis. Table 2.2 Stakeholders Analysis N0 Name of Stakeholder Service provided by Stakeholder Expectation Council 1 The Community 1. To facilitate their 1. To get quality and access to quality social, timely services economic and good 2. To get information governance services and various reports from the 2. Habitable Council environment 3. Timely response to 3. Information on suggestions and queries council’s activities 2 Suppliers and 1. Award of Tender 1. Timely award of Contractors 2. Payments tender 3. Supervision 2. Timely payments 4. Answers to questions 3. Accountability and and queries raised transparency 4. Good cooperation 5. Timely response to questions and queries 3 Council staff 1. To put in place 1. Employment conducive environment benefits and other legal for staff payments 2. To provide them with 2. To see that their working tools working environment have 3. To translate and been improved implement staff scheme 3. Timely response to of service questions and queries

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N0 Name of Stakeholder Service provided by Stakeholder Expectation Council 4. Provide staff remuneration and motivation 4 NGOs 1. To provide technical 1. To access a supervision conducive environment for 2. To provide advices collaboration and 3. To provide conducive cooperation environment for the NGOs 2. To get quality to operate services 3. To access information from the Council 5 PO-RALG 1. Information on 1. Timely submission of council’s operations/ quality reports and activities information 2. Reports on 2. Timely and quality development projects annual performance reports funded by Central 3. Timely submission of Government audit reports and special 3. Audit reports reports 4. Special reports 6 Central Government 1.Implementation of 1.The council will policies and guideline implement its policies/guide provided lines 2.To link the central 2. The council provides government and quality services to the community community 3.To advice as and when 3.Get information and required reports from the council 7 Financial Institution NMB, 1.To put in place a 1.To be effectively involved CRDB, TPB and SACCOS conducive environment in the council development for the institutions to process operate 2.To receive information 2.To educate the and reports on time community on the 3.Increase in customers importance of these financial institutions 8 Development Partners (DP) 1.Provide conducive 1.To access and utilize the environment for investing conducive environment for 2.Linking the investors investing with the community 2.To be able to get 3.Provision of technical appropriate cooperation in advice discharging their responsibilities 3.To avail and use available

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N0 Name of Stakeholder Service provided by Stakeholder Expectation Council information as and when required 9 Communication 1.A conducive 1.The community will Institutions (TTCL, AIRTEL, environment for operating continue to use their VODACOM and TIGO) is provided services 2.To educate the 2.To receive and use community on the need information provided by the for the services provided council by the communication Institutions 10 Councillors 1. To present various 1. To avail their implementation reports remuneration and 2. To be remunerated motivation timely each month 2. To receive the 3. Full collaboration and needed information and cooperation with council report timely staff 11 Business community 1. Provision business 1. Timely provision of license license 2. Establishment of 2. Conducive business business places environment 3. Business consultancy 3. Good cooperation 4. Ensuring security 4. Accurate and timely among businessmen information on business 5. Provision of laws, matter regulations and guidelines 5. Security of their properties 12 Mass Media 1. Information on 1. Timely and accurate council’s operations/ information on council activities activities 2. Answers to questions 2. Timely response to and queries raised questions and queries 3. Good cooperation and recognition 13 Religious Institutions 1. A conducive worship 1. Cooperation and environment collaboration 2. Avail them with 2. Timely provision of information Information

2.10.2 SWOC Analysis Strengths, Weaknesses, Opportunities and Challenges (SWOC) Analysis Involving Arusha City Council Management Team and stakeholders during the Strategic Plan process did SWOC Analysis. Looking at the strengths and weaknesses, which are internal factors, which influence Council’s performance positively and negatively, respectively, did analysis. Also, the

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external analysis was done by identifying opportunities and challenges (external factors), which affect Council’s operations. The analysis was done by looking at different criteria such as leadership, human resource, process to deliver services, policies and strategies, financial resources and technology as summarized in Table 2.3

Table 2.3: SWOC Analysis Criteria Strengths Weaknesses Leadership 1. Experienced leadership 1. Inadequacy of knowledge and 2. Presence of strong and skills on administration and committed leaders management to some of the leaders 3. Conducting of periodic 2. Inadequate working tools meetings 4. Good governance Human Resource 1. Relative enough personnel 1. Inadequate human resource in 2. Team work spirit some departments 3. Committed and dedicated 2. Presence of some unqualified human resource staff 4. Presence of staff training 3. Low motivation programme 4. Inadequate and spatial working offices 5. Shortage of staff at grass roots 6. Inadequate and out dated facilities Processes to 1. Ability to offer tender and high 1. Untimely payment to service deliver services quality service providers 2. Ability to provide quality 2. Inadequate communication service timely among departments 3. Ability to provide guidelines 3. Inadequate working tools and instruction 4. Inadequate database 4. Accountability and management system transparency 5. Inadequate and out dated facilities

Education services 1.Availability of primary and 1. Inadequate science teachers secondary schools in each mtaa and 2. Inadequate of school and ward respectively. teachers for students with special 2.Availability of teachers and needs teaching materials. 3. Inadequate pit latrines and toilets 4. Inadequate of school teachers houses 5. Poor water infrastructure 6. Inadequate and improvement of football playing areas

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Criteria Opportunities Challenges Policy and strategies 1. Presence of District 1. Inability to implement fully Strategic Plan the district plans 2. Government commitment 2. Inability to translate policies to plans and budget and strategies correctly 3. Presence of bylaws, directives, rules and regulations Financial Resources 1. Availability of reliable . Low and delayed revenue sources of revenue collection 2. Presence of strong . Under collection of mechanism for financial Revenues management Technology 1. Presence of data 1. Inadequate professional management system staff 2. Qualified professional 2. Poor infrastructure staff to cope with changing 3. Inadequate working tools technology The community 1. Presence of training 1.Low education status institutions 2.Presence of negative cultural 2. Cooperation available traits from different stakeholders 3. Existing peace and tranquillity 4. Presence agricultural services centre 5. Good geographical zone Leadership 1. Government stability 1. Willingness of political 2. Support from Central leaders to support development Government activities 3. Availability of training 2. Political influence on Institutions technical issues 4. On-going public service 3. Delay in decision making reform 4. Political interference Human Resource 1. Availability of human 1. Political influence capital in the labour market 2. Outbreak of communicable 2. Council positioning and non-communicable diseases (encircle Arusha City council) 3. Effective use of technical 3. Government support assistance 4. Availability of training 4. Maintaining gender balance institution to impart knowledge 5. Available training materials 5. Regular staff meeting and the council’ s needs 6. The on-going public 6. Late and inadequate fund service reforms disbursement

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Processes to deliver services 1. Availability of various 1. Limited budget process technologies in the 2. Low awareness market among stakeholders on 2. Availability of arable council payment land with multiple ecological procedures zones 3. Poor infrastructure 3. Presence of well place 4. Adherence to laws, of infrastructure rules and regulations 4. Business opportunities 5. Inadequate and out 5. The on-going public dated facilities sector reform 6. Availability of Public Procurement Act and Public Finance Act 7. Support from Banks 8. Support from Central Government 9. Availability of potential donors due to good environment 10. Presence of neighbouring borders 11. Good cooperation with clients/community Policy and strategies 1. Presence of Local 1. Frequently changes in Government Act of 1982 policies and strategies 2. Presence of defined 2. Changes in policy Policies and guidelines from priorities Central Government 3. Low awareness 3. Presence of MKUKUTA among council staff on II policies, directives, rules 4. Presence of Vision and regulations 2025 5. Ruling Party Election Manifesto Financial Resources 1. Support from the 1. In sufficient and Government delayed flow of funds 2. Presence of financial 2. High interest rates institutions charged by financial 3. Support from institutions Development Partners 3. Insufficient incentives and motivation packages

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Technology 1. Availability of modern 1. Low capacity to cope technology in the market with changing technology 2. Presence of training 2. Frequent change of institutions to build capacity of technology staff in changing technology 3. The on-going public sector reform

2.8 Key Issues for this plan are: As far as Arusha City Council is concerned, the key issues referred are challenges which were addressed at all levels of the Community which addresses problems areas in priority sectors and suggested solutions as analyzed below: (a) Education • Inadequate infrastructure i.e. Desks, tables • Shortage of learning and teaching materials • Inadequate budgetary allocation for provision of desks and Classrooms • Inadequate teacher’s houses • Scarcity of lands for building classrooms and play ground • Insufficient classrooms especially for Secondary schools (b) Health • Poor status of some health facilities and infrastructures • Insufficient budgetary allocation for health sector • Inadequate trucks for transporting solid waste. • Poor proportional of Ambulance relative to the number of Health facilities (c) Water Sector • Insufficient clean and safe water especially in the City • Shortage water Technicians

(d) Agriculture, Livestock and Cooperatives • Low Corp production per unit area • High Cost of agro input • Encroachment into land for agriculture • Inadequacy of proper soil management • Insufficient budgetary allocation for the sector • Diseases incidence of both crops and livestock • Inadequate extension services delivery to farmers • Adopting better animal husbandry and better pasture management • Inadequate breeding programmes for all species of livestock

(e) Unplanned Settlements • About 75% Arusha City Council is unplanned. The remaining 25% is planned, and it is mostly in central business district.

(f) Road Infrastructure • Insufficient funds for rehabilitation of existing road network • Inadequate plants and machinery for road rehabilitation

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• Poor road network capacity compared to ever increasing traffic

(g) HIV/AIDS • The people habit to change is very low despite the fact that the rate of spread of HIV/AIDS is alarming

(h) Gender development • Unequal gender recognition and participation in formulating, implementing, and evaluating development plans in the council. In most cases this exercise is vested on men • Inaccessibility to legal services and women rights.

CHAPTER THREE 3.0 VISION, MISSION LONG-TERM GOALS, DISTICTIVE COMPETENCIES AND VALUES This chapter presents the developed vision and mission statements, long term goals, distinctive competences and core values of Arusha City Council for the period 2016/2017 – 2020/2021.

Vision Statement 3.1 Vision “Arusha City Council aspires to be the best Council that provide better and sustainable services in a self sustaining economy”

Mission Statement: 3.2 Mission “Arusha City Council, in collaboration with the Internal and External Stakeholders, intend to increase the capacity of its multicultural community to develop a growing and sustainable economy, social wellbeing and Environmental sustainability through good governance practices”

3.3 Long-Term Goals In order to realize its vision and mission Arusha City Council’s current and long-term goals are:

1. Improve services and reduce HIV/AIDS infection 2. Enhance, sustain and effective implementation of the National Anti-corruption 3. Strategy 4. Improve access, quality and equitable social services delivery 5. Increase quantity and Quality of social services and Infrastructure 6. Enhance Good Governance and Administrative Services 7. Improve social welfare, gender and community empowerment 8. Improve Emergency and Disaster Management 9. Council to perform its mandated functions strengthened. 3.4 Distinctive Competencies The following are the observed distinctive competencies within Arusha City Council:

1. Presence of regional Headquarter 2. Presence of Tourist Centre 3. Presence of UN –headquarter and East Africa Community 4. Presence of Industrial Centre

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3.5 Arusha City Council core Values The operationalisation of the Arusha City Council vision and mission is guided by the following values:

Teamwork Staff of Arusha City Council value team work, putting together diverse expertise to achieve the goals of the Council.

Accountability We are right to know and hold our organisational account and those we have the duty to explain and account for our day-to-day actions

Integrity We provide our services in the quality, honest and strong moral principles Innovation Our success depends on continuous improvement, adaptability, and embracing change. Transparency We understand that being open, frank and honest in all communications, transactions and operations puts our service in clients’ interests.

Quality service We provide the highest levels of service to our stakeholders, clients, community these will be judged by standards of excellence in everything we do

Best resource utilization Arusha City Council is an organization that values and uses public resources in an efficient, economic and effective manner. People’s focus We focus on stakeholder’s needs by building a culture of customer care and having competent and motivated workforce.

Objectivity We are an important institution offering advisory services and technical support to our customers in an objective and unbiased manner.

Excellence We undertake our activities objectively and maintain highest degree of professionalism and ethical standards, building value added relationship with customers and stakeholders to deliver quality services.

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CHAPTER FOUR

4.0 FIVE YEARS STRATEGIC PLAN 2016/2017 -2020/2021 Arusha City Council in its plans for development will involve different stakeholders in decision making, planning process, resource mobilization, and implementation of plan and promoting investing in various opportunities through participatory approach. The Council will implement five years strategic plan as to comply and respond to the national development framework strategies. The plan is based upon the 8 broad objectives, which are supported, by examined targets and intervention. In summary are listed below but its details is found in annex 2 of this book

Administration and Human Resource

Objectives Target Strategies Performance Means of Respon indicators verification sible officers /officer

Service Increased Conducting 1. Number 1. CHRO improved awareness quarterly of workshop/ Workshop and HIV of HIV/AIDS HIV/AIDS 2. Seminar report infection among 400 campaign to s conducted 2. Particip reduced council council 3. Number ants registration staff by employees in 25 of employees 2021 wards attended/traine d

Provision of 1. Number 1. Testing CHRO voluntary testing report HIV/AIDS Testing conducted service to 400 2. Number council staff of employees quarterly Tested

Subsidize the 1. Number 1. Paymen CHRO nutrition cost of of HIV/AIDS t list HIV/AIDS infected 2. Intervie infected employees paid w to paid employees 2. Amount employees monthly of fund paid to

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HIV/AIDS infected employees Distribution of 1. Number 1. Distribu CHRO 500,000 pieces of pieces of tion lists of condoms condoms 2. Surveys among 400 distributed to sampled council groups of employees employees

National Four Conduct 1. Number 1. Reports CHRO Anti- hundred awareness and of awareness 2. Physical Corruption Employee creation on meeting verification Implement capacitated quarterly basis 2. Number among ation in about prevention of employees employees so Strategy combating of corruption and sensitized sensitized Enhanced petty and about evils of and grand corruption Sustained corruption by June 202

Quality and Permanent Construction of 5 1. Number 1. Quarterl CHRO Quantity of building Wards offices of Ward Offices y Development Socio- structures constructed progressive Economic of 25 Wards Completion of report Services offices 5 Ward offices 2. Certific and constructed ate of Rehabilitation of Infrastruct by june2021 completion 5 Ward offices ure issued by CE Increased

Permanent Construction of 2. Number 1. Quarterl CHRO building 10 Mitaa offices of Mitaa Offices y Development structures constructed progressive of 50 Mitaa report offices by 2. Certific June, 2021 ate of completion issued by CE Good Conducive 1. Purchas 1. Number 1. Distribu CHRO Governanc working es of Uniforms of uniforms tion list e and environmen for 30 Office purchased 2. Quarterl Administrat t to 600 Assistant, 30 2. Number y reports ive staff Drivers,28 Police of meeting Services improved by Auxiliary and 20 conducted Enhance June 2021 security guards 2. Facilitati on to 25 WEOs

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and 154 MEOs to have quarterly meetings Good 1. Facilitati 1. Number 1. Quarterl CHRO working on to 35 of councilors y reports Environmen Councillors to facilitated t and good meet their daily 2. Number governance statutory of meeting to 35 Obligation conducted councillors 2. Conduct enhanced ing 60 council by June statutory 2021 meeting

12 1. Facilitati 1. Number 2. Reports CHRO National on participation of National festival of 25 wards in festival coordinated National Holiday coordinated by June 2. Coordin 2021 ating celebrations of Uhuru Touch race in 25 wards Proportion 1. Provisio 1. Number 1. Quarterl CHRO of 220 staff n of statutory of employees y reported accessing benefits to 220 benefited human employees Resources Services improved by June 2021

Number of 1. Training 1. Number 1. Quarterl CHRO qualified to 10 employees of employees y reports staff in 2. Facilitati trained 2. Persona different on of 2. Number l files cadre employment, of employees 3. Finance increased confirmation, confirmed, minutes from 3500 Promotion promoted and to 4200 by transfer and categorized June 2021 categorization to 600 employees Quarterly 1. Facilitati 1. Number 1. Quarterl CHRO Timely on of record of reports y reports Production keeping, produced of Reports information and dissemination efficiency and registry

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Running of reforms Lawson system by J une 2021

Enhance 1. Conduct 1. Number 1. Quarterl CHRO quarterly ing Monitoring of Wards y reports supportive and evaluation to supervised supervision 25 Wards to 25 wards level by June 202

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STRATEGIC PLAN2016/17 – 2020/2021 PROCUREMENT AND MANAGEMENT UNIT

Objective Target Strategies Performan Means of Respon ce indicator verification sible Officer Enhance Transparency 1.Increased 1. Number Number of bids PMU Good in procurement number of of bids. bought and Governanc enhanced by eligible bidders Received in e and June 2021 2.Decreased each bid Administr number of 2.Number advertised. ative complaints of Services complaints Complaints by 2021 register

Involvement of Collaborating Number of Number of PMU 5 special groups with special special groups in implementing Community group being involved in Annual Development registered procurement Procurement Department to process. Plan enhanced provide by June 2021 registered special groups Access Improve 1. Supply 1. Number Presence of PMU to Quality working stationeries to of those mentioned and Environment for PMU staffs. stationeries equipments Equitable PMU staffs by 2. Supply of 1 supplied to Social 2021. scanner and 1 PMU. Services bidding 2. Bidding Delivery machine machine Improved and scanner supplied for PMU Improve work 1. Training of 7 Complianc 1. Certificate PMU performance tender board e to PPA awarded to and decisions in members on 2011 and its participants. procurement procurement Reg. 2013 2. Training issues. processes and its reports 2. Training PMU staffs or amendment Continuous s 2016 and Professional LGR 2014. Development (CPD) from PPRA and PSPTB. Works

Objec Target Strategies Performance Means of Respon

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tive indicator verification sible Officer Quali Supportive 1. Conduct training 1. Numb 1. Quarterly CE ty and supervision to 10 staffs on M&E er of km Development Quanti and 2. Conducting upgraded progressive ty of management training to 25 community 2. Numb report Socio- of works development officer at er of staff 2. Econo departmental ward level on change and trained mic staff ensured behavior management 3. Numb Servic by June 2021 3. Procuring 2 er of es and billboards signs at Muriet billboards Infrast road procured ructur e Increa se Increased 1. Construct One 1. Numb 1.Quarterly CE accessibility of cell at Muriet Landfill er of cell Development public services constructed progressive infrastructures report 2.Certificate of completion issued by CE Improvement 1. Upload 500 data 1. 1. Availa CE of Assets of asset to the system of Number of bility of asset Management SOMMA data data to and Operation 2. Preparation of uploaded SOMMS and Risk Management Policy system maintenance 2. Availa (O&M) ensured bility of Risk by June 2021 Management Policy 19.56 km of 1. Upgrading Oljoro- 1. Numb 1.Quarterly CE City Roads Muriet road 2.6km to er of km Development upgraded/reha bituminous standard upgraded/reh progressive bilitated 2. Upgrading the abilitated report ensured by Extension of Njiro Road 2.Certificate June 2021 2.5km to bituminous of completion standard issued by CE 3. UpgradingSombet ini-FFU Road 1.85km to bituminous standard 4. Upgrading Ngarenaro Roads 6.0km to bituminous standard 5. UpgradingKrokon

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0.64km to bituminous standard Improvement 1. Conducting 1. 1. Certificate CE of Strategic training to 50 Mitaa Number of awarded to Urban Chairmen on laws Mitaa participants. Development governing urban Chairmen 2. Training and development and trained reports management regulation 2. ensured june 2. Conducting Number of 2021 training to 3 Urban Urban Development staff and 3 Developmen engineers on AUTO CAD t staff Engineers trained Quality 1. Inspect, supervise Number of 1.Quarterly CE buildings and monitor buildings Development constructed implementation of public inspected progressive and renovated and private buildings report by june 2021 works 2.Certificate of completion issued by CE Rehabilitatio 1. Maintain and 1. Numb 1.Quarterly CE n and rehabilitate 587 street er of street Development maintenance lights lights progressive of street 2. Facilitating maintained report Lights ensured electricity bills to 587 and by june 2021 street lights rehabilitated 2. Numb er of street lights paid electricity bills

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LEGAL

Objective Target Strategies Performance Means of Responsi indicator verification ble Officer Good Complaints 1. Facilitating 1. Num 1. Training CS Governanc among 255 wards tribunal ber of Wards reports e and citizens be members to enable tribunal Administrat reduced by the provision of members ive June 2021 services to their facilitated Services citizens 2. Num Enhance 2. Facilitating ber of staff 6 staff to provide facilitated Legal Education to the citizens Conducive 1. Facilitating 1. Num 1. Training CS working 6 staff to attend in ber of staff reports environment different courts to trained improved by represent and june 2021 defend the council

INTERNAL AUDIT

Objective Target Strategies Performance Means of Respo indicator verification nsible Officer Good Enable 1. Facilitating 1. N 1. Training CIA Governan seven (7) short and long term umber of reports ce and Internal Audit courses for 7 staff Administr staffs to audit Internal Audit staff facilitated ative revenue and Services expenditure Enhance of the Council monthly by June 2021 Timely 1. Ensure Value 1. Num 1.Quarterly CIA preparation for money on ber of Development of quarterly transactions and 150 projects progressive Internal audit development ensured and report reports projects achieved ensured by June 2021 2. Conducting 1. Num 1.Quarterly CIA Audit work to 25 ber of Development

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Wards, 7 facilities progressive Dispensaries, 8 audited report Health Centres and 76 Schools Clean audit 1. Conducting 1. Num 1.Quarterly CIA report six Audit Committee ber of Development acquired by meeting meeting progressive the council by conducted report June 2021 2. Supervision 1. Num 1.Quarterly CIA and auditing ber of Development development projects progressive projects for 25 wards audited and report supervised

ELECTION

Objective Target Strategies Performance Means of Respo indicator verification nsible Officer Good Conducive 1. Appoint 1. Numb 1. Appointment CEO Governan working ment and er of Election clerk letters ce and environment recruitment recruited 2. Physical Administr to election of assistant verification of ative section by returning appointed staff Services June 2021 officers Enhance (Election clerk) in 25 Wards and 154 Mita 2. Facilit 1. Number of 1.Register book CEO ation of voters registered registration for voters within 154 Mitaa 2. Enhan 1. Number of 1. Distributi CEO ce election materials on list dissemination distributed of election materials e.g. vote ballots, inks etc. of 154 Mitaa 3. Ensuri 1. Number of 1. Quarterly CEO ng supervision Mitaa supervised report of election

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campaign for 154 mitaa 4. Enable 1. Number of 2. Training CEO s training for AROs trained reports AROs in 25 Wards

ICT

Objective Target Strategies Performance indicator Means of Respo verification nsible Officer Access To enhance 1. Building 1. Number 1. Training CIT to Quality sustainable Capacity to of staff trained report and environment 6 ICT staff 2. Physical Equitable for in order to verification of Social management take up with appointed staff Services of technologic Delivery information al changes Improved systems by June 2021 2.Provision 1. Number of 1.Quarterly CIT working working equipment reports equipment for provided computers and other related equipment To enhance 1. Facili 1. Number of 1.Quarterly CIT sustainable tation computers/equipme reports environment maintenance nt maintained for of various management computer of equipment information systems by June 2021 2. Facili 1. Number of 1.Quarterly CIT tation of database and reports maintenance website maintained 2. O&M of Databases reports and website 3. Availa 3. Number of 1.Quarterly CIT bility of security security hardware reports hardware and and software software provided

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PRIMARY EDUCATION DEPARTMENT Objectives Target Strategies Performance Means of Respons indicators verification ible officers/o fficer Quality Enhance 1. Number of 1. and ment of 1.Construction classes co Constructed CPEO Quantity conducive of 894 classes instructed in good classes of Social – teaching to all 48 Primary standard. completion Economic and Schools 1. Number of Staff certificates Services learning houses CPEO and environme 2.Construction constructed. In 2. Council. Infrastruct nt to 48 of 1,375 Staff good standard quarterly ure primary houses to all 48 development Increased schools by primary 1. Number of progress june 2021. 3. Construction toilets constructed reports of 583 toilets to in good standard. all 48 primary 1 Staff schools houses CPEO completion certificates

2. Council quarterly development progress reports

1. Toilets completion certificates. CPEO 2.Councils quarterly development progress reports

4. Provision of 1. Number of 1.Councils CPEO 2,560 desks to all desks purchased in quarterly 48 primary good quality. development schools progress reports

2. Number of desks

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purchased LPO

5. Construction 1. Number of 1. Projects CPEO of 10 football football grounds completion grounds to 48 constructed. certificates. primary schools 2. Council quarterly progress reports.

Access Teaching 1. Conducting 1. Number of CPEO to Quality and Training teachers trained. 1. Trained and learning academic and teacher’s Equitable environme professional workshop Social nt for 300 skills to 300 in 48 report. Services Teachers primary schools Delivery in 48 teachers 2. Improved primary Participants school registration. enhanced by june 2021 2.Provision of 1.Number of books 1.Books CPEO 6,80,440 provided by The received Teaching and Ministry of delivery note reading books to Education all 48 primary schools 1. Conducting 1.Number of CPEO weekly education monitoring and quality monitoring supervision and supervision to trips signed on all 48 primary school schools by June logbooks with 2021. the respective comments Employm Preparation of 1.Number of 1. Leave CPEO ent staff leaves teachers and other loster prepared benefits to loster for all workers who are 1,561 teachers and supposed to take 2. Staffs primary other works in 48 leave in all 48 personal files school primary schools. primary schools. teachers 3. Leave and other forms issued. workers in

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48 primary schools ensured by June 2021. Participa Preparation of 1.Number of 1. CPEO tion of budget for students who will UMISHIMUTA 136,088 attending attend UMISHIMUTA reports. students UMISHIMUTA from 48 sports and 2 Students primary preparing registration. schools for primary school UMISHUMI students for TA competition ensured by June 2021.

FINANCE DEPARTMENT Objecti Target Strategies Performance Means of Responsi ves indicators verification ble officers/of ficer Good Own 1. Creation 1. Amount of own 1. Quotary CT Governa source of – new source Revenue financial nce and revenue sources of collected. reports. Administ collection revenue. 2. Number of WEO, rative increased S, MEOS and 2. Number of

Services from 16.5 2.Conductin Businessmen trained. projects Enhance to 17.5 by g willingness implemented. d. June 2021 to pay studies to 25 Ward 3Access of 1. Number of Executive social services Strategic Investment Officers and perfumed. Projects constructed. 154 Mitaa

leaders and 1.Number of POS 1.Workshop 600 Business purchased in good reports on CT men quality willingness to

3. 1. Number of finance pay study Construction department workers 2.Registratio of 5 Strategic trained on potential n list of all the Investment revenue study. participants Projects. trained

1. Quoterly 4. progress

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Strengthenin Reports. CT g Revenue collection 2.Completion System by certificates purchasing issued more POS 1. Quarterly devices. financial

Reports 5.Conductin g a training on 2. LPO with potential the number of revenue study new POS to 30 finance purchased. department workers 1.Trainning report on potential revenue study

2. Participants registration list

TRADE AND MARKETS OPERATIONS

Access to Quality and Equitabl e Social Services Delivery Improve d Registrat 1.Regstration of 400 1.Number of 1.Bank CTO ion of new business licence from all new business payment sources of new business licence issued receipts revenue from 2. 29,000 to 2.Rehabilitation of 8 Customer 29,400 markets are ensured 1. Number of electronic and markets receipts 3. Construction of 2 sustaining rehabilitated. after markets is ensured the

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existing 12 2. Number payment. markets of new are markets 1. Projects enhanced constructed. completion and certificates monitored . in 4 2. Council quarters quarterly by June progress 2021. reports.

3. Projects completion certificates .

4. Council quarterly progress reports.

COMMUNITY DEVELOPMENT

Objectiv Target Strategies Performance Means of Respons es indicators verification ible officers/o fficer

Improve HIV/AIDS Establishing 26 anti- Number of Activity CCDO services awareness AIDS clubs in 26 anti-AIDS clubs report and increased secondary schools established in Observatio reduce among the secondary n in the HIV /AIDS communit schools field area infection y by June 2021 Establishing 154 Number of Activity CCDO MMACs Mitaa facilitated report in the Site seeing establishment of MMACs

Conducting 4 Number of Participan CCDO meetings with 1000 meetings t list

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staffs at work place conducted Minutes Number of staffs Activity attended report

Conducting Number of Activity CCDO supportive supervision wards visited report on HIV /AIDS activities Number of in 25 wards HIV/AIDS activities supervised

Providing HIV/AIDS Number of Activity CCDO education on 5 hotspot hotspot areas report areas reached

Social Commun Conducting 25 Number of Minutes CCDO Welfare, ity income meeting of ward meetings Attendance Gender increased empowerment conducted lists and by 2021 committee at ward Number of staffs Communi level attended ty Empower Distributing funds to Number of Activity CCDO ment beneficiaries PSSN report Improved beneficiaries supported with funds

Facilitated of 2 Number of Activity CCDO women platforms women report meeting on 25 wards platforms established

Social Commun Conducting 25 Number of Minutes CCDO Welfare, ity income meetings of ward meetings Attendance Gender increased empowerment conducted lists and by 2021 committees Number of staffs Communi attended ty Empower Sensitization on the Number of CCDO ment formation of 1000 economic group Improved economic groups established

Conducting 4 Number of CCDO stakeholders meetings meetings conducted

Awareness creation Number of Activity CCDO

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on TFDA, SIDO,TBS and entrepreneurs report VETA reached

Coordinating 1 Number of Activity CCDO business exhibition for entrepreneurs report small entrepreneurs attended

Provision of Soft Number of Workshee CCDO Loans to 500 youth Youth Groups t report Groups in 25 wards empowered

Conducting 20 Number of Attendan CCDO quarterly meetings on Meetings ce Lists loan provision to Youth Conducted Reports Development fund committee

Conducting Number of Activity CCDO entrepreneurship entrepreneurs report training to 1500 Youth reached in 25 wards

Facilitating 2 Junior Number of Workshee CCDO Council Leaders to Junior Council t report participate in the leader Attendance Meeting committee of participated Lists Junior Council of Tanzania

Conducting 2 Number of Workshee CCDO Elections of Junior Junior Council t report Council in 25 wards conducted Attendance Lists

Facilitation of Number Of Reports CCDO Women’s Day and Child Youth day Commemoration Participated

Facilitation of Number of Reports CCDO training to food Food Vendors vendors in 3 Divisions trained

facilitation of 5 Number of Reports meetings to 100 Staffs Meetings on Gender Conducted

Planning, Monitoring and Statistics

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Objective Target Strategies Perform Means of verification Responsible s ance officers/officer indicators

Access 450 Facilitation 1.Numb 1. Council CECON to Quality Council of M&E of er of development reports and projects development developm (CDR). Equitable properly al projects at ent Social supervise 25 wards projects 2.MTEF Services d and implemen Delivery monitore ted Improved d annually at 25 Wards by June 2021 Annual Timely 1.Numb 1.MTEF CECON Plan and Coordination er of Budget of Council Annual prepared Annual plan Plan and and and Budget Budget submitte preparation prepared d to respectiv e authoritie s annually by June 2021 LAND AND NATURAL RESOURCE ADMINISTRATION

Quality Increase Purchase Increased Increased CUPO and the number differential surveyed number of Quantity of of working GPS 1set plots surveyed plots Socio tools by 5% services per year. Economic by -Computer delivery in Services short period and June 2021. of time. Infrastruct ure increased.

Ensure -Planning Increased Availability of CUPO provision of and regulation number of road networks 65 km of of planned surveyed in 6 planned access Road settlement. streets areas. in planned

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areas by roads. June 20121.

Land Availability of -Services People CUPO services land available for awareness in delivery in 25 information in everyone in their lands in wards 25 Wards needs. respect to improved by according to -Increased master plan. June 2021. master plan. awareness in land issues Unplanned CUPO Settlement in 6 Wards Improvemen t by June 2021.

Public To educate Increase Number of CUPO awareness citizens in land number of Educated on Land matter Master planed citizens in land issues in 25 plan in 25 Settlement matters in each wards Wards. in 6 Wards. Ward. improved by June 2021.

Manage - Awareness Number of Implementati CUPO ment of Maintenance and recreational on of action Natural and strengthening areas plan and Resources beautificatio of PPP improved Departmental and n of 10 projects and report Environme recreation yearly budget nt areas in allocation to Enhanced planned the activity and areas Sustained. increased by June 2021

-Land Strengthenin Number of Implementati CUPO degradation g and areas on of action controlled in enforcement improved plan and 10 areas by Municipal by Departmental June 2021 laws and report reforestation

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-Water - Number of Implementati CUPO resources Strengthening water on of action degradation enforcement resources plan and and pollution and legislation conserved Departmental controlled by on report June 2021 management of water resources

- Reforestation

- Strengthen Number of Implementati CUPO Deforestatio enforcement forest on of action n controlled of forest conserved plan and by June 2021 legislation and and level of Departmental by laws compliance report attained - Reforestation

-Urban Strengthen Level of Implementati CUPO pollution enforcement compliance on of action controlled by of legislation and plan and June 2021 and by laws prevention Departmental related to control report urban pollution and prevention control

- Enforcement Number of Implementati CUPO Environment of legislation projects on of action al Impacts implement plan and Assessment E.I.A and Departmental and Audit Audit report improved by 2021

-Climate -Undertake Number of Implementati CUPO change comprehensiv awareness on of action controlled by e vulnerability programmer plan and June 2021 assessment on s and level of Departmental climate awareness report change and impacts understandi ng attained

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-Enhance public awareness and understanding on climate change adoption and mitigation

- Enhance Number of Implementati CUPO Occasions, public awareness on of action public awareness and programmer plan and education understanding s and level of Departmental and on awareness report awareness environmental created by June 2021 issues

AGRICULTURE, IRRIGATION AND CO-OPERATIVE ADMINISTRATION

Objectives Target Strategies Performance Means Of Responsible Indicators Verification Officers/Officer Access Agriculture Enable 10 Number of - Report to Quality Extension daily operation operation on daily work and Services in Agriculture performed. performed. Equitable improved in department - Work CAICO Social 11 wards by plan achieved Services June 2021. Delivery Improved. Enable 23 Numbers - Annual Staffs in of staffs Report. Agriculture participate - Attend Department to in zonal ance book. participate in exhibition. CAICO zonal exhibition annually. Facilitate Number of - Monthly monthly wards report. Monitoring and monitored - Attend CAICO Supervision of and ance book. Agriculture supervised

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activities in 8 on wards. Agricultural activities. Facilitate 1 Exisitance - Availabi demo plot at of lity of various Themi agricultural crops in demo Nanenane exhibition. plot. CAICO grounds for - Site agricultural visit exhibition. Facilitate Number of - Report. provision of staffs - Attend statutory attended ance book. benefits to 23 seminars. - Certific CAICO staffs and ate if any. attending various seminars. Facilitate Number of - Report. statutory staffs CAICO benefits to 23 benefited. staffs. Quality Improve Enable the Number of - Report and crop department to wards - Work plan Quantity of production facilitate monitored - Site visit Socio- in 8 wards monitoring and and Economic from 3 tons supervision of supervised. CAICO Services to 8 tons by Agricultural and June 2021. activities in 11 Infrastruct wards. ure Increased. Enable the Availability - Report. Department to and uses of collect useful data data for food collected. CAICO and Agricultural products. Facilitate the Number of - Report. growing of farmers grafted fruit facilitated. seedlings, CAICO herbs and spices for 300 farmers in 3

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wards. Enable the Number of - Report department to wards facilitate the facilitated. coordination, supervision and monitoring CAICO of the campaign of the eradication of parthenium weeds at 18 wards. Facilitate the Number of - Report best farmers’ wards CAICO competition in farmers 8 wards. facilitated. Enable Number of - Report. department extension - Site coordinating officers visit. CAICO supervising enabled. and monitoring of 12 extension officers activities in 11 wards. Enable the Number of - Report. department to shops - Site visit. inspect the inspected. CAICO quality of input on 36 input shops. Disaster Facilitate Amount of - Report. relief coordination relief food - Site services of assessment distributed. visit affected in and - Work 12 Wards by distribution of . plan for CAICO June 2021 relief food and prevention supervise the measures outbreak of followed crop pests and diseases. cooperativ Facilitate Number of - Report. e advisory routine cooperative CAICO services Inspection and societies - Update improved audit to 40 inspected d data base.

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to25 wards cooperative and audited. by June 2021 societies.

Sensitize Number of - Report. community in wards - Site visit. 25 wards in the sensitized CAICO formation of 10 cooperative societies. Facilitate Number of - Report. capacity cooperative - Attend building on members ance book. cooperatives trained. - Certific CAICO to 800 ate if any. members of cooperative societies. Finance Number of - Report. short term staffs - Attendance training trained. book. CAICO expenses to 5 - Certificate if staffs. any. Enable 4 Number of - Report. staffs to staffs - Attend participate in participated. ance book. world CAICO cooperative Memo ration day. Enable 5 Number of - Report. staffs of staffs - Attend Cooperative participated. ance book. Sub Unit to CAICO participate in Nanenane Exhibition. Facilitate Number of Report. good working staffs CAICO environment facilitated. to 5 staffs.

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Improve Construction Number of -Report. vegetable of water intake water intake -Site visit production in 8 Wards. improved. per hectare from 8 tons CAICO to 18 tons by 2021

LIVESTOCK AND FISHERIES ADMINISTRATION

Objectives Target Strategies Performance Means Of Responsible Indicators Verification Officers/Officer Access to Ensure Facilitate Avalilability Report. Quality and availability construction of Modern Equitable Social of safe and of a modern chicken Services Delivery hygienic chicken abattoir at Improve environment abattoir at Kijenge CLFO of meat Kijenge market. production market. at 3 abattoirs by June 2021

Facilitate Number of Report meat abattoirs CLFO inspection at 3 inspected abattoirs.

Livestock Facilitate 1 One office Report and fisheries livestock and operate advisory fisheries office services in to function CLFO 20 per- urban wards improved by June 2021.

Facilitate 2 Number of Report. staffs to staff attend 1 attended Certificates. CLFO scientific conference annual conference.

Facilitate Number of Report CLFO payments of staffs

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statutory facilitated. benefits to 32 livestock and fisheries staffs.

Facilitate 4 Number of Report. departmental departmenta CLFO meetings l meetings Minutes. quarterly. conducted.

Facilitate 32 Number of Report extension extension officers to officers provide facilitated. CLFO extension services to livestock keepers

Fisheries Facilitate the Operation Report. productivity operation of 1 of 1 Themi and advisory Themi ward ward Site visit. CLFO services resource resource improved by Centre fish Centre fish June 2021. pond pond

Facilitate Number of Report fishery urban wards advisory and fish services and keepers quality control facilitated in 20 per- with CLFO urban wards fisheries advisory services.

Enhance Facilitate Number of Report. availability promotion of farmers and small scale provided Site visit. consumptio fish farming with fish n of vitamin for domestic fingerings A rich food consumption CLFO to 120 by training and households providing fish in 3 wards fingerings to 30 farmers in 3

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by June 2021 wards

Livestock Vaccinate Number of Report. health, and conduct livestock productivity 50 livestock keepers and advisory keepers trained CLFO services training for improved in poultry and

20 peri cattle. urban wards by June 2021

Conduct 1 Existence Report. Nane nane of Agriculture Agricultural Site visit. exhibition exhibition CLFO show

Facilitate Number of Report production of staff trained high yielding heifer by training 3 CLFO staffs knowledge of artificial insemination in 3 wards.

Facilitate Operation Report. rehabilitation of Sakina CLFO of 1 lairage at Abattoir Site visit. Sakina abattoir lairage

Vaccinate Number of Report. 19000 cattle animals and 20000 vaccinated. CLFO shorts against anthrax disease.

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Control Number of Report. rabies disease stray dogs

and eliminated. Site visit. elimination of CLFO 2500 stray dogs.

Inspect 30 Number of Report. livestock livestock

facilities with facilities CLFO the City inspected.

RURAL WATER SUPPLY

Objectives Target Strategies Performance Means Of Respon Indicators Verification sible Officers/ Officer Access Drilling of 20 Conduct 2 Numbers • Report. to Quality boreholes in 20 Geophysical of and primary and survey and drill geophysical • Site visit. CWE Equitable secondary 5 bore holes at survey and Social schools in secondary and boreholes Services Arusha City Primary drilled Delivery Council by June schools i) Improved. 2021. Olmot Secondary school

ii)Losirway Secondary school

ii) Olasity Secondary School

iv) Osunyai Primary school and Murongoine Primary school by June 2019.

Improve and Protect Number of • Report. protect 4 water Sakina, Baraa

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springs by June and Kimandolu spring fenced • Site visit. CWE 2021. Springs by fencing and trees plant

Quality Sanitation Conduct Number of • Report. and facility training to 27 Community Quantity of coverage community health • Certificat CWE Socio- increased from health workers workers e. Economic 47% to 73% by on household trained Services 2021. water and treatment and Infrastruct safe storage in ure all 25 wards Increased.

Conduct Number of • Report. cleanliness Mitaa in competition in competitive • Site visit. CWE all 154 mitaa cleanliness conducted • Certificat e awarded

Conduct Number of triggering and Mitaa and follow up in 10 wards • Report. mitaa at 5 triggering and wards follow up (Muriet,Terrat, conducted Olasiti Sombetini,Moi varo and Moshono.

Conduct Number of training of CLTS CLTS facilitators • Report. CWE facilitators trained about urban CLTS and verification of ODF

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Orient 154 Number of • Report. data collectors data on new collectors CWE methods of oriented baseline data collection and recording in to the register in all 25 wards

Conduct Number of supervision Mitaa and data supervised • Report. CWE validation in 154 mitaa.

Good Supportive Supervise Number of • Report. Governanc supervision and water ward e and management of development supervised • Site visit. CWE Administra water projects project at 25 tive ensured by Wards Services June 2021. Enhanced.

SECONDARY SCHOOL Objectives Target Strategies Performance Means of Respon indicators verification sible Officers/ Officer Access to Academic 4. Super 1. Numbe 3. Secondar CSEO Quality and performance vise 52 r of secondary y schools’ Equitable raised from F secondary schools supervision Social and D to A,B school supervised. reports, meeting Services and C pass by 5. Form 2. Numbe minutes Delivery June 2021 IV Examination r of form IV 4. Secondar Improved conducted in examinations y schools all secondary conducted examinations schools. 3. Numbe performance 6. Form r of form VI analysis and VI examination examinations reports. conducted for conducted all 3 advance 4. Numbe schools. r of Form II 7. Form examinations II examination conducted conducted for

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Objectives Target Strategies Performance Means of Respon indicators verification sible Officers/ Officer all secondary schools. Teaching and 1. Traini 3. Numbe 2. Worksho CSEO learning ng for 200 r of teachers p/training report. environment Science trained 3. Council for 962 teacher's 4. Numbe quarterly financial teachers and mathematics, r of teachers report. 26,018 Arts and new provided with students in 26 hired teachers leave travel secondary conducted. 5. Numbe schools 2. Leave r of staff improved by travel to 962 facilitated with June 2021 teachers incentives provided. 6. Numbe 3. Condu r of heads of cive working Schools environment facilitated with for 33 staff responsibility facilitated. allowance 4. 26 7. Numbe Heads of r of schools schools disbursed with facilitated with capitation and responsibility school fees allowances. compensation. 5. 26 schools provided with capitation and school fees compensation. Number of 1. 150 1. Number 1. Enrollmen CSEO, form one classrooms of students t reports REO students’ increased to enrolment enrollment accommodate increased from the increase of 7,123 In 6,000 form 2016/2017 to one students 13,123 in 2020/2021 Quality and Construction 1. Constr 3. Numbe 1. Council CSEO Quantity of of basic uction of 150 r of classrooms quarterly Socio- secondary classrooms constructed. Development

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Objectives Target Strategies Performance Means of Respon indicators verification sible Officers/ Officer Economic school facilitated. 4. Numbe report Services and infrastructures 2. Rehab r of classrooms 2. Certificate Infrastructure facilitated by ilitation of rehabilitated. of completion Increased. June, 2021. classrooms 5. Numbe issued by City conducted. r of pit latrines Engineer. 3. Constr constructed uction of 700 6. Numbe pit latrines r of teachers’ enhanced. houses 4. Constr constructed. uction of 50 7. Numbe Teacher’s r of teachers houses houses conducted. constructed 5. Rehab 8. Numbe ilitation of 5 r of schools teachers’ installed with houses electricity conducted. 9. Numbe 6. Install r of science ation of laboratories electricity for constructed 10 secondary 10. Numbe schools r of science conducted. laboratories 7. 11 rehabilitated science laboratories constructed 8. 5 Science laboratories rehabilitated

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HEALTH

Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Service HIV/AIDS To conduct HIV Number of Monthly HTC CACC improved and prevalence counseling and people tested reports HIV infection rate testing to reduced reduced 200,000 people from 2.9% around the City to 2.5% by To facilitate Number of New CTC code CACC June 2021 establishment of new CTC numbers new CTC facilities Clinics from current 17 to 27 (additional of 10 new) Facilitate Number of Printed results CACC people living with viral load attached in files HIV taking ARV sample know their viral tested load suppression

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Conducting Number of Supervision CACC supportive supportive reports supervision supervision ,coaching and conducted mentorship to all health facilities providing HIV/AIDS services To conduct Number of Participants CACC HIV/AIDS meetings attendance list and intervention conducted meeting notes meetings among different stakeholders aiming improving quality of service to people leaving with HIV(PLHIV) To conduct Number of Availability of CACC timely HIV/AIDS reports filled report forms report /data submitted both hard copy and collection from all timely electronic copy. health facilities monthly as well as quarterly Training on Number of Training report CRCH comprehensive health care C PMTCT to health workers care workers trained from PMTCT sites in Dispensary, HC, Hasps conducted

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Access to Infant 1. Sensitizatio 1. Numbe 1. Supportive CRCH Quality and mortality n to DPHC and r of supervision report C Equitable Social rate supportive supportive 2. DPHC Services reduced supervision to 60 supervision meeting minutes. Delivery from 30 to vaccination posts conducted. 3. Workshop/ Improved 27 per 1000 during World 2. Numbe Training report. live birth by immunization r DPHC 4. Investigation June 2021 week conducted. meetings reports. 2. Sensitizatio conducted 5. Advocacy n to 40 DPHC 3. Numbe report members during r of 6. Vaccination vitamin A sensitization report. CIVO supplementation meetings 7. Vaccination and deworming disseminated report twice a year to DPHC 8. Defaulters conducted. members. report 3. Quarterly 4. Numbe active search of r of cases Vaccine reported. Preventable 5. Numbe Diseases r of advocacy including case- meetings based conducted. investigations 6. Numbe conducted. r of children 4. Biannual vaccinated. advocacy 7. Numbe meetings on r of outreach immunization and mobile coverage conducted improvement/mai 8. Numbe ntenance to 3 r of health Wards ( Muriet, facilities’ Olmoti and Terrat) defaulters conducted. traced 5. Vaccination of 1638 under 1 year children during annual African vaccination week for all health

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer facilities conducted. 6. Outreach and mobile RCH services to 4 hard-to-reach communities conducted on monthly basis. 7. Immunizati on defaulter tracing in 10 low performing health facilities on a quarterly basis using Reaching Every Child (REC) strategy conducted quarterly Morbidity Procurement Number of Ledger book/Issue City due to and distribution of kits procured voucher Pharma Cardiovasc 36 kits of and cist. ular medicine for distributed to diseases to proper Health above five management of facilities. reduced cardiovascular from 4.3% diseases for all 18 to 4.1% of health facilities OPD cases conducted. by June 2021 Sensitization Number of Training report CNCD training on health sensitization C life style to 25 training journalists conducted. conducted. Maternal 1. Quarterly Number of Meeting Minutes CNO mortality meeting of MPDSR rate MPDSR of 45 meetings reduced participants at conducted. from 143 to District level and

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer 140 per two days 6 Ledger book/Issue 100,000 live participants at voucher birth by regional level 2.Number of June 2021 conducted. ANC essential equipment 2. ANC essential and Training report equipment and commodities commodities procured and procured and distributed to distributed to Health Health facilities facilities Training report providing RCH 3. Number services of health care workers 3. A training on trained Training report comprehensive PMTCT conducted to 40 health care workers from Number of PMTCT sites health care Training report (Dispensary, HC, workers Hospitals trained

5. Training on BEmONC to 40 Number of midwives from health care Training report dispensary, health workers centre and hasps trained conducted 6. Training on CEmONC to 6 Anesthetists, Number of 10.Doctors and 20 health care Theatre Nurses, workers 30 Nurse trained Midwives from HC and Hosp providing CEmONC services. Number of 7. Training health care on clinical skills workers

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer family planning trained method to 30. Clinicians and 40. nurses from dispensaries, Health centers and hosp

8. Adolesce nt and Youth Sexual Reproductive training conducted to 45 health care workers from Dispensary, HC, and Hospitals. Under five Monthly vaccine Number Ledger book/Issue CIVO mortality distribution to 60 health voucher. rate vaccinating facilities reduced Health Facilities supplied with from 4 to 1 conducted. vaccines. per 1000 live births by June 2021 Procurement Number of Ledger book/Issue CIVO and refilling of LPGs voucher. LPGs cylinders for cylinders all health facilities procured and conducted refilled. Perinatal Training to 15 (3 Number of Training report CHS mortality Anesthetists, 4 health staff rate Doctors and 8 trained reduced Nurse Midwives) from 35 to on Help Baby 30 per 1000 Breath and field Live births practical on by June accurate Fetal 2021 Tones count and record conducted

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Morbidity Malaria Number of MSQA assessment CMIM rate due to Surveillance and MSQA report. CI- FP malaria of data quality assessment OPD cases assessment conducted. to above (MSQA) by 6 CHMT five years members in 20 of age Health facilities reduced conducted. from 0.6% to 0.3% by June 2021 Morbidity 1. Screening of Number of Diabetes CNCD due to 2000 people for people screening report. C diabetes diabetes screened Mellitus conducted. reduced Ledger book/Issue from 3.4% 2.36 kits of Number of voucher. to 3.2 % of essential kits procured OPD cases equipment, above five medicines, years by medical supplies, June 2021 laboratory reagents and vaccines for diabetes Mellitus patients (NCDs) for testing and proper Management of cases and complications procured. Morbidity Quarterly Number of Meetings minutes CNut. due to council multi- meetings report. Anemia sectoral nutrition conducted. reduced meetings from 4.4% conducted to 4% to under five of OPD cases by June 2021

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Shortage 3. Statutory Number of Quarterly Financial of skilled benefits to Head Health report and mixed of Department workers human and 20 employees provided with resource at CMOHs office statutory for health provided. benefits. reduced from 40% to 30% June 2021 4. Preparation Health PE PE budget CHS of personal budget document. emolument (PE) prepared budget for public employment from all HF's conducted. Shortage Kits of dental Number of Ledger book/Issue CMOH of supplies, kits procured voucher medicines, Laboratory medical supplies and kits equipment of medicines, and medical diagnostic equipments and supplies hospital supplies reduced for all Council from 12% to Health facilities 8% by June procured. 2021 Good Quarterly Number of Procurement CHS working Planned medical report. condition preventive equipment status of maintenance and maintained medical repair to 5 and repaired. equipment medical raised from equipments for all 65% to 75% Health Centers by June conducted. 2021. Shortage Employees’ Number of Monthly financial CMOH of skilled payment on employees report and mixed emergency health provided with

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer human care services to on call resource St Elizabeth allowance. for health Hospital reduced facilitated. from 40% to 30% June 2021 Communit Training to Number of Training minutes CMOH y CHWS from 25 training participatio wards conducted conducted. n and involvemen t in health promotion actions to be strengthen ed from 45% to 60% by June 2021 Prevalenc Eye screening to Number of Eye screening CEC e of eye 2500 people clients report. diseases during eye health screened. among OPD commemoration cases day for all health above five facilities reduced conducted. from 4.2% to 3.8% by June 2021 Prevalenc Screening of Number of Skin infection CNTD e of skin skin infection clients screening report. Co disease among pupils in all screened. conditions primary schools among OPD for all Wards cases to conducted. under five reduced from 17.6% to 15% by June 2021

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Stunting Anthropometric Number of Procurement CNut problem equipment (length Anthropomet report reduced board, weigh ric equipment from 36% scale and MUAC procured. to 30% by tape set) June 2021 procured for all health facilities. Coverage 3 days Number of Training report CNut of MIYCAN orientation on health at health NACS services to workers facilities 10 clinician and 20 oriented increased Nurses from 8 from 45% health facilities to 55% by conducted June 2021 Quality and Shortage 1. Construc Number of 1. Council Quantity of of Health tion of Council structures quarterly Socio- facilities Hospital constructed. Development report Economic Infrastructu conducted 2. Certificate Services and res at all of completion Infrastructure levels in the issued by City Increased Council Engineer. reduced 3. Construc Number of 1. Council from 30% tion of 3 Health Health quarterly to 25% by centers Centres Development report June 2021 conducted constructed. Certificate of completion issued by City Engineer. 2. Construc Number of 1. Council tion of 3 Dispensaries quarterly Dispensaries constructed. Development report conducted Certificate of completion issued by City Engineer. 3. Rehabilit Number of 1. Council ation of 5 Health Health quarterly centers centres Development report conducted rehabilitated. Certificate of completion issued by City Engineer. 4. Rehabilit Number of 1. Council ation of 5 Dispensaries quarterly

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer Dispensaries rehabilitated. Development report conducted. Certificate of completion issued by City Engineer. 5. Installatio Number of 1. Council n of electricity health quarterly and standby facilities Development report generator to 3 installed with health facilities electricity conducted. and standby generator. 6. 2 sets of Sets of furniture for 2 furniture new health procured. facilities (Moshono and Muriet) procured. 7. Construc Number of 1. Council tion of 5 staff staff houses quarterly houses. constructed. Development report Certificate of completion issued by City Engineer. 8. Completi Number of 1. Council on of staff houses staff house quarterly for 4 health completed. Development report facilities Certificate of facilitated completion issued by City Engineer. Health 4 cartons of Number of Procurement CMOH care waste cleanliness cleanliness report manageme equipments equipments nt improved disinfectant and disinfectants at facility detergents and from 65% procured for all detergents to 75% by health facilities. procured June 2021 Vector Procurement Number of Procurement CMOH and vermin and installation of washer report control one washer machine measures machine for all procured and improved health centers installed

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer from 25% conducted. to 20% by June 2021 Social Access to 1. Biannual Number of Workshop/training Welfare, Gender social orientation stakeholders report CSWO and Community services meeting on trained Empowerment and GBV/VAC Improved protection guidelines to all to stakeholders vulnerable conducted groups improved Number of GBV training from 70% stakeholders report to 80% by trained June 2021 2. Coordinat ion meetings among 30 GBV stakeholders at council level for Number of provision of bi children Availability of TIKA directional enrolled in cards. referral and TIKA scheme. linkages to GBV survivors conducted.

3. 300 Most Vulnerable children enrolled on TIKA services Number 1. 5 family 1. Number of Re-unification CSWO of children reunification to children re- report. in conflict abandoned/negle unified with and in cted children to their families. contact their original with the law families 1. Num Availability of TIKA reduced conducted on ber of ex- cards. from 30 to quarterly basis drug users 25 by June enrolled in 2021 2. 100 ex- TIKA scheme. Social enquiry drugs users report enrolled to TIKA 1. Num

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Objectives Target Strategies Performance Means of Respo indicators verification nsible officers /officer schemes on ber of reports quarterly basis submitted. 2. Num 3. 12 Social ber of inquiry report to children in be presented in contact/cont court for children act with law. in conflict with the law on quarterly basis. Emergency Capacity 1. Training 1. Num Training report CSWO and Disaster on on disaster ber of Management manageme management to trainings/Wor Improved nt of 20 emergency kshops Procurement emergency/ committee conducted. report disaster members 1. Num preparedne conducted. ber of buffer ss and stocks and response 2. 2 kits of medical strengthen buffer stocks and supplies ed from medical supplies procured. 30% to 50% for emergency by June preparedness and 2021 response procured for all health facilities.

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