CPM

CPM font: Felix Titling

Providing Reviews and Investigations of Workplace Behaviour, Ethics, Administrative Actions and Employment Decisions for the Public Sector and Other Organisations

CPM Reviews provides a wide range of employment-related services to all levels of government and to other organisations. Assignments may be small or large. Our principal areas of focus are:

• Misconduct Investigations • Workplace Reviews and Workplace Investigations • Bullying Investigations • Public Interest Disclosure Investigations • Fraud Investigations • Employment Reviews • Probity Advice on Tenders • Organisational Processes • Code of Conduct Audits • Selection Processes

We have specialist expertise in the APS workplace context, but also work across other levels of government and in the private sector arena.

www.cpmreviews.com.au Our People - The CPM Reviews Team CPM Reviews has a team of about 30 Reviewers with experience across a large number of employment areas, who have all occupied demanding management and human resource positions within the public sector. Eight have legal qualifications, some worked at the SES 2 or 3 level within government, and others have experience in specialist areas such as industrial relations, public sector employment policy, merit protection and within the policing, prison, health, defence and intelligence and security systems. Most have completed (or are currently finalising) formal credentials in investigations. Our highly skilled and experienced team, with their diverse backgrounds, enables us to provide a wide range of specialised personnel and employment-related services.

Mary Brennan, Manager, Inhouse Counsel and Principal Reviewer - Mary’s 25 year legal career in the private and public sectors included 12 years with Sparke Helmore, a leading law firm, where for 6 years she was the Canberra managing partner. After retiring from that partnership she was appointed Deputy Chair of eight Tribunals hearing serious misconduct complaints against a range of health professionals in NSW. More recently she has become a Principal Member of the NSW Civil Administrative Tribunal. She has also been a member of the Psychology Board of Australia since August 2012. In her work with CPM Reviews over the last two years Mary has handled complex Code of Conduct reviews for various agencies including ATO, DAFF and PM&C and has chaired Appeal Tribunals for the ACT Government. She has also advised on conflict of interest allegations into a tendering process for a Commonwealth statutory authority and assisted in sensitive matters for the Department of Finance. She regularly quality assures other reviewers’ matters. Jeff Lamond, Executive Director and Executive Reviewer – Canberra Jeff Lamond joined CPM as Principal Consultant and General Manager of CPM Reviews in June 2008 following a 33 year career in the APS, with the last 14 years at the SES level, including 5 years as the Merit Protection Commissioner to the APS from 2001 to 2007. Jeff’s expertise centres on public sector ethics, accountability the APS Values, APS Code of Conduct and reviews of employment action. He also has a real depth of experience in broader public sector employment policy, and has advised on Code of Conduct elements in enterprise agreements and on revisions to Conduct processes in major departments. Jeff has conducted investigations of the highest complexity and sensitivity involving staff at all levels of government, and chairs or serves on several ethics and/or audit committees. John Baker, Director - Canberra John established CPM Reviews in association with Jeff Lamond in 2008, as an offshoot of the Centre for Public Management (CPM). That business has since been sold to the Australian Institute of Management (AIM). John oversights CPM Reviews’ finances; reviewer appointments, contractual matters and other back-of-office services. Joanne Blackburn, Principal Reviewer - Canberra Joanne has a legal background and had a 30 year career in the APS, with 20 years’ at the SES level, most recently in the Attorney- General’s Department where she was a Division Head. Joanne has specialised in public administrative law and has broad international and national policy and legal experience in criminal justice. She has had extensive involvement in staffing, recruitment, performance appraisal and grievance processes. Joanne conducts workplace investigations and reviews of complex matters and quality assures the reports of other reviewers. Boris Budak, Principal Reviewer - Sydney Boris has a legal and accountancy background and over 40 years’ experience in the APS, including 12 years in the APS Commission as Group Manager and, occasionally, Acting Merit Protection Commissioner. Before then, Boris worked in several other APS agencies, including the Department of Social Security, Australian National Audit Office and Attorney-General’s Department. Boris has extensive experience with APS Code of Conduct matters. He conducts workplace investigations and reviews and quality assures reports of other reviewers. Geoff McVeigh, Principal Reviewer - Canberra Geoff’s 44 year career has spanned a range of APS agencies. He has provided advice to senior management on performance issues and complex medical cases, involving dismissal, return to work or invalidity retirement. In Defence he was responsible for building an efficient and successful performance management unit. He has undertaken complex investigations and reported on his findings; undertaken conciliation in unfair dismissal claims; and as a delegate under the Public Service Act has issued sanctions to employees including termination of employment. Trevor Van Dam, Principal Reviewer – Brisbane/Canberra As a Principal Reviewer Trevor has undertaken many highly complex code of conduct, workplace culture and environment and organisation reviews. He has 27 years of public sector experience, with 18 years in the SES to the SES 3 level. His executive roles have included responsibility for ethical standards, including as National Staffing Manager for the Australian Customs Service and as Chief Operating Officer for the Australian Federal Police. Trevor was also Chief Operating Officer of the Queensland Department of Employment, Economic Development and Innovation (DEEDI). Barry Poppleton, Principal Mediator – Canberra Barry has 20 years of management consulting experience in his own company, P7 Consulting, and as a partner in two management consultancies. Prior to that he held an SES level position in the South African public service and leadership positions in several other organisations. Barry specialises in relationship management and subscribes to the Australian National Mediator Approval Standards, seeing the mediator’s role as one of support for parties to reach their own decision. He undertook his training with the Association of Dispute Resolvers (LEADR). Sue Balnaves, Business Manager and Senior Reviewer – Canberra Sue has 28 years of experience in the APS and ACT Government Service, in the areas of HR, service delivery and program management. She spent many years as a senior HR Director in Defence and the Programs area of the Public Service Commission dealing with the more complex and challenging people matters. Sue is the Business Manager for CPM Reviews as well as being a Senior Reviewer.

Jane Bateson, Senior Reviewer - Canberra Jennifer Colwill, Senior Reviewer - Jane Bateson is an experienced human resources Jenni has managed workplace relations and personnel management consultant with 19 years public sector functions in Commonwealth departments for over 15 experience across central agencies, human resource years, with 11 years at the SES level. She has extensive management and program areas. She has worked as public sector experience in human resource management, Personnel Manager and Employee Relations Manager and employment policy, ethics and codes of conduct and has been involved in workplace conditions and workplace undertaken a wide range of investigations and reviews, reform. including while acting as Commissioner of the Merit Protection and Review Agency. Alf Bock, Senior Reviewer – Perth Jonathan Creighton, Senior Reviewer – Sydney Alf has 20 years’ experience in the public sector and most recently worked at the APSC on code of conduct and Jonathan has conducted over 1000 investigations, primarily merit protection investigations. With CPM Reviews he in the banking, legal, pharmaceutical and insurance sectors. has undertaken investigations across a range of issues, They have involved allegations of fraud and corruption; including bullying and harassment and professional theft; rorts; insurance claims; negligence and information misconduct. He is currently, also, Ombudsman for the City verification. He is a licensed Private Inquiry agent and of Perth, for whom he undertakes reviews of administrative member of the association of World Detectives. actions. Anne Dalton, Senior Reviewer - Melbourne Geoff Cameron, Senior Reviewer - Canberra Ann has over 25 years’ experience in public sector and Geoff Cameron has 30 years’ experience in the private sector legal practice in the areas of government/ Commonwealth public sector, mostly in the administrative law, governance, procurement and probity. Commonwealth’s central HR agencies, the Public Service Prior to heading her own firm, Anne Dalton & Associates, Board (PSB), the Merit Protection and Review Agency she was a partner with Sparke Helmore and with Blake (MPRA), the Department of Industrial Relations (DIR) and Dawson Waldron, and prior to that worked in ASIC and as a the Public Service and Merit Protection Commission Barrister at the Victorian Bar. (PSMPC). Jann Gardner, Senior Reviewer - New South Wales Dermot Casey – Senior Reviewer – Canberra Jann’s 30 year career has mainly been as a partner at Sparke Dermot’s 40 year career has spanned a range of senior Helmore, a national law firm, preparing complex litigated policy and operational positions in the areas of child matters including reviewing documents, interviewing protection, mental health and suicide prevention and witnesses and preparing reports to clients following an immigration detention health. The last 15 years were at analysis of evidence. Many of these cases have included the SES level the Commonwealth Health and Immigration. conduct in the workplace and fraud and challenges to He holds professional qualifications with degrees in Social administrative decisions. Sciences and Law. Clive Haggar, Senior Reviewer - Canberra David Macgill, Senior Reviewer – Canberra Since joining CPM Reviews Clive has conducted a wide David has had 30 years in the APS, with 12 years at the SES range of workplace investigations, code-of-conduct level in the Department of the Prime Minister and Cabinet reviews, environmental scans and mediations. He has where he provided advice on the Public Service Act, the delivered nearly 100 workshops for managers on workplace APS Values and Code of Conduct, ministerial standards of bullying and organisational change. As former chief officer ethics and the Code of Conduct for ministerial staff. Being of the Australian Education Union’s ACT branch, he is expert Director of Legal Services in Comcare involved him in in negotiating industrial and professional agreements. administrative law. Keith Hardy, Senior Reviewer – Canberra Sandy Nix, Senior Reviewer – Brisbane Keith has extensive APS experience in personnel Sandy has over 30 years’ experience in HR Management management and in-depth knowledge of professional in various Commonwealth agencies, specialising in the behaviour, standards and formal codes of conduct, areas of misconduct investigations, grievance reviews especially affecting the government’s personnel security of employment related matters and management of management requirements and high-level security employee underperformance and workplace disputes. clearances. He has overseen many personal and She is highly skilled in ethics training and leadership professional conduct cases and conduct and security development. assessment reviews. Carolyn Page, Senior Trainer – Canberra Graeme Henderson, Senior Reviewer – Canberra Carolyn has 30 years’ experience as a trainer and facilitator, Graeme had 33 years in the APS. Latterly he provided particularly on workplace bullying, organisational change, advice to the SES in Centrelink, PM&C and the ATO on code equity and diversity policy, and policy and program of conduct, industrial disputes, large scale redundancies evaluation. She specialises in developing tailored training and Agency-based Enterprise Agreements. He has packages to meet specific organisational needs. She represented agencies before the Australian Industrial also contributes to the design and delivery of workplace Relations Commission and Fair Work Australia. environmental scans, surveys and focus groups. Gavin Kearney, Senior Reviewer - Canberra Leslie Riggs, Senior Reviewer - Canberra Gavin’s early career was with the AFP, where he worked Leslie was an SES officer in the APS for more than 20 years mainly as a criminal investigator. From 2001 he worked and has worked across the transport, education, industrial as an investigator in the Department of Defence and relations and regional development portfolios. She has DIMA, investigating complex serious fraud allegations and been a member of Audit Committees and has been initiating disciplinary actions and recommending sanctions involved in negotiating certified agreements. Leslie has provided for under the APS Act. practiced and proven skills as a mediator and investigator. Gail Kinnane, Senior Reviewer - Adelaide Brian Rogers, Senior Reviewer – Canberra Gail’s areas of professional expertise include public sector Brian is an experienced management consultant who has ethics, accountability and reviews of employment action, worked across the APS, with the Department of Defence, the APS Values, the APS Code of Conduct and the Public policing bodies and a range of private sector clients. He Service Act. She has had a 30 year career in the APS across is skilled in confidential investigation, personnel security, a number of agencies, including 6 years at the Executive security management, public policy and procedure and Level in the APSC. training design and delivery. Mike Lawless, Senior Reviewer, Canberra Jane Romeyn, Senior Reviewer - Canberra Mike has degrees in economics and law. He has 30 years Jane has a background in law, workplace relations and APS experience with over half at SES level. At SES level workplace health and safety. She began her career with a he was responsible for HR, personnel, legal, policy and major employer organisation, before joining the APS. She service delivery areas. Outside government he has worked has worked for a number of agencies, including DEEWR, as a solicitor and as a consultant doing reviews and Comcare, Parliamentary Services, Regional Australia, ACCC investigations. and AIATSIS. Her APS career spans more than 25 years, including 8 years as an SES officer. Peter Long, Senior Reviewer - Canberra Peter Long has 34 years public sector experience, including 15 years as a Police officer with the NSW Police, primarily as a detective working on criminal investigations. Peter moved from the NSW Police to the APS where he conducted investigations into various forms of staff misconduct across a range of agencies. Tim Scully, Senior Reviewer - Canberra Glyn Tomlinson, Senior Reviewer - Queensland Tim Scully is a leading intelligence analyst with over Glyn Tomlinson has 36 years’ experience in the 30 years’ experience in the national and international Commonwealth public sector across a range of agencies. intelligence & security communities, latterly as head of the Glyn also managed a private sector IT firm for 12 years Defence Security Authority. He led the development of the providing services to the public sector. His areas of Australian Government’s Cyber Security Operations Centre. focus have been management reviews, focussing on He is able to conduct workplace investigations in high- organisational culture, Code of Conduct and the APS security environments, and particularly in IT areas. Values. Mike Stone, Senior Reviewer – Canberra Craig Trevallion, Senior Reviewer - Canberra Mike Stone has 26 years’ experience in both central Craig has had a 20 years career in the NSW police service. and service delivery Commonwealth agencies focusing His principal experience was in investigation work, particularly on employee relations and review of action especially in drug investigations working with the Crime investigations. He has had extensive experience in a Commission and Australian Customs Service. diverse range of workplaces – industrial, clerical, technical, He is a trained negotiator and has extensive experience in professional and scientific. community liaison work. Gwyn Thompson, Senior Reviewer - Canberra Cynthia Trevallion, Senior Reviewer – Canberra Gwyn provides management consultancy, employment Cynthia was in the NSW Police Force for 25 years and reviews and misconduct investigations to a wide range conducted investigations into criminal and civil matters. of public and private sector organisations. This follows a As NSW Police Education and Development Officer, Cynthia 30 year career in the APS, latterly at the SES level. Gwyn’s investigated the misconduct of serving police officers, expertise encompasses corporate governance and all managed performance of probationary constables and aspects of people management and development. junior police and prepared recommendations for action. Stuart Thorn PSM, Senior Reviewer - Canberra Chris Whyte, Senior Reviewer - Canberra Stuart has 31 years’ experience in the APS, with 16 years Chris has recently undertaken investigations and process at the SES level, latterly at the SES Band 3 Level managing reviews for various Departments and ACT Directorates. four divisions. His career includes experience in law He has a background in law and 20 years SES experience in enforcement, human resources and extensive work on the APS. He has worked in fraud control; as an investigator national security issues in AG’s. He has a TS PV clearance for the Commonwealth Ombudsman and in various senior and is able to conduct investigations in high-security management and policy roles. environments. Pauline Thorneloe, Senior Reviewer - Canberra Pauline has undertaken a range of complex misconduct and bullying investigations at all levels in the public sector. She is experienced in all aspects of human resource management and has worked in the Public Sector for 32 years, with 6 years at the SES Band 1 level. She holds a law degree from the University of Melbourne.

Confidentiality

CPM Reviews attaches very high priority to the privacy and confidentiality of its clients, including of persons involved in its reviews and investigations. Strict procedures are in place to safeguard records and data arising from reviews.

CPM Reviews Pty Ltd • ABN 93 151 808 374 • Address: 7 Lawry Place, Macquarie ACT 2614 • PO Box 642, Jamison ACT 2614 CPM Phone: 02 6175 4500 • Email: [email protected] • Website: www.cpmreviews.com.au

CPM font: Felix Titling CPM

CPM font: Felix Titling

Our Organisation

CPM Reviews was established in July 2008 under the leadership of Mr Jeff Lamond. It provides reviews and investigations of workplace behaviour, ethics, administrative actions and employment decisions for the public sector and other organisations. CPM Reviews is based in Macquarie, adjacent to the Jamison Centre in Canberra, and in addition to a large team of reviewers in Canberra also has Reviewers based in Perth, Adelaide, Brisbane and Melbourne, and in various country areas. Since mid-2008 the business has grown to its present strength of around 30 highly experienced reviewers, all with significant previous public sector experience, and credentials in the conduct of investigations. CPM Reviews has undertaken over 400 assignments across more than 70 departments, agencies and other organisations, including a number overseas. CPM Reviews is located at 7 Lawry Place, Macquarie, ACT 2614, adjacent to the Jamison Centre, Canberra, ACT.

KEY AREAS OF EXPERTISE Misconduct Investigations - Investigations into workplace complaints, grievances and allegations of suspected misconduct, including into bullying and harassment, fraud and public interest disclosure (whistleblowing) reports.

Employment Reviews - Reviews of employment actions and decisions

Organisational Processes - Design, implementation or review of agency procedures for dealing with employees, managing disputes and to ensure the application of fair process and review.

Code of Conduct Audits - Audit or assessment of agency codes of conduct.

Selection Processes - Assist in application of merit through participation in selection practices; and providing advice on the management of employee selection.

Workplace Relations Matters - Reviews and audits of conduct systems, grievance and dispute handling, advice and advocacy.

Further Enquiries

To confidentially enquire about our services please contact either Sue Balnaves, Business Manager or Ursula Gibson, Assistant Business Manager, on 02 6175 4500 or contact [email protected].

Additional information about CPM Reviews is available online at www.cpmreviews.com.au

CPM Reviews Pty Ltd • ABN 93 151 808 374 • Address: 7 Lawry Place, Macquarie ACT 2614 • PO Box 642, Jamison ACT 2614 Phone: 02 6175 4500 • Email: [email protected] • Website: www.cpmreviews.com.au