Snakes and League Table Ladders The Value of Campus Facilities In The Student Experience September, 2018 The Value Of Campus Facilities In The Student Experience September, 2018 Contents Hassell Contact 61 Little Collins Street Michaela Sheahan Melbourne VIC Australia 3000 Senior Researcher T +61 3 8102 3000
[email protected] hassellstudio.com +61 03 8102 3132 @hassell_studio 1. Headline Findings 4 2. Who's Measuring What? 6 3. National Surveys Analysis 8 4. What Role Do Facilities Play? 15 5. Case Studies 18 6. Conclusion 32 7. References 33 Hassell believes that good Acknowledgements University of Leeds, United Kingdom We would like to thank the university – Stewart Ross, Director, Commercial and design can positively representatives for their time and insights: Campus Services; Michele Troughton, Head of Estate Planning; Michael Fake, Head of influence the student UCL (University College London), United Learning and Customer Services (Library; Kingdom Joanna Hynes, Deputy Director, Campus experience. – Ben Meunier, Director of Operations, Library Support Services Services,; Jay Woodhouse, Facilities and This research explores Project Manager, Library Services; June University of Newcastle, Australia Hedges, Head of Liaison and Support Mark Kirby, Manager, Planning and Quality how the student Services, Library Services; Katherine Fletcher, Senior Academic Planning – Greg Anderson, University Librarian; Meri experience is measured, Coordinator, UCL East Butler, Campus Strategy Manager; Professor Liz Burd, Pro Vice Chancellor (Learning and and the importance that University of New South Wales, Australia Teaching) universities and student – Professor Geoff Crisp, Pro Vice Chancellor University of Surrey, United Kingdom (Education) place, amongst all the – Michele Facer, Head of Strategic Space University of Sheffield, United Kingdom Management; Craig Lowe, Head of Student Support Services; Dr.