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Amtrak Cascades: 2016 Performance Data Report

Performance Dashboard – 2016 Overview – 2016

Amtrak Cascades Corridor (calendar year 2016): • Annual Ridership and Historical References – 1993-2016 • Annual Ridership by Funding Partners – 1994-2016 • Performance Summary by – 2016 • Ridership by Segment – 2016 • Monthly Ridership – 2011-2016 • Station On-Offs – 2016 • Ticket Revenues by Funding Partners – 1996-2016 • Monthly Ticket Revenues – 2011-2016 • Annual Ticket Revenues by Train – 2016 • Annual Ticket Revenues by City Pair – 2016 • Annual Ticket Revenues by Station – 2016

Washington-Supported Amtrak Cascades Service: • On-Time Performance – 2011-2016 (calendar year) • Total Operating Cost, Revenue & Farebox Recovery Rate – 2006-2016 (federal fiscal year)

Rail, Freight, and Ports Division March 2017 Contact: [email protected] or 360-705-7900 Performance Dashboard – 2016 In 2015, Amtrak Cascades transported 817,000 riders with $30,216,000 in ticket revenue.

Monthly Ridership – 2014-2016 Monthly Ticket Revenue – 2014-2016

100,000 $4,000,000

90,000

$3,500,000

80,000

$3,000,000

70,000

$2,500,000 60,000

50,000 $2,000,000

40,000 $1,500,000

30,000 $1,000,000 2014: $28,317,000 Annual Revenue

2014: 781,000 Annual Ridership 2015: $28,493,000 Annual Revenue 20,000

2015: 744,000 Annual Ridership $500,000 2016: $30,216,000 Annual Revenue

10,000 2016: 817,000 Annual Ridership

$0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec On-Time Performance – 2007-2016 Total Operating Cost, Revenue & Farebox Recovery Rate – (-sponsored only) FFY2007-2016 (Washington-sponsored trains only)

100% $60,000,000 80%

Total Operating Costs 90% Revenues 70% Goal $50,000,000 Farebox Recovery 64.3% 58.1% 80% 66.2% 64.2% 59.5% 59.0% 58.6% 60%

70% $40,000,000 Trendline 54.2% 54.1%

$51,302,138 50% 60% 49.4%

50% $30,000,000 40% $39,636,508 40% $38,449,213 $35,595,987 $53,128,859 Farebox Recovery Farebox $51,057,881 30% $29,800,114 $20,000,000 $31,863,099

30% $37,042,580 $31,200,725 $24,535,488 $24,705,856 $28,295,985 $23,587,162

$22,837,249 20% 20% $31,364,866 $29,932,876 $10,000,000 $17,283,442 $16,891,055 10% 10% $13,982,859

0% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 $- 0% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Federal Fiscal Year March 2017 WSDOT Rail, Freight, and Ports Division 2 Overview – 2016

The Amtrak Cascades intercity passenger rail system is a levels, even with the drop in ridership, through improved service of the Washington State Department of Transportation operating efficiencies. The long-term outcome is for both (WSDOT) and the Department of Transportation ridership and revenue figures to increase significantly once all (ODOT). As an owner of the system and a good steward of infrastructure improvements are complete in 2017, thus state funds, WSDOT is committed to monitoring and reporting allowing WSDOT to add two more daily round trips between on Amtrak Cascades’ performance. and Portland, increase reliability, and decrease travel times by at least 10 minutes. This 2015 Annual Performance Data Report provides a historical perspective that portrays trends in ridership, ticket As you review information about individual train performance, it revenues, on-time performance, and operating costs. It also is important to note that 2015 schedule changes impacted train includes data related to individual station and train identification and routes. As of October 24, 2015, Train 502 performance. It is designed to offer a quick reference for (weekend/holiday service) and Train 504 (weekday service) citizens, policymakers, and stakeholders interested in now travel from Portland to Seattle. Train 500 (weekday understanding how the state-run passenger rail program service) and Train 506 (weekend/holiday service) now travel performs. from Eugene to Seattle. Therefore, precise comparison of these trains’ performance year-over-year may not be possible. When assessing historical trends, it is important to note that a significant shift in responsibilities occurred in 2013 that affected the service. On October 1, 2013, the federal government shifted responsibility for funding Amtrak Cascades services completely to the states, in accordance with the Passenger Rail Investment and Improvement Act of 2008. WSDOT and ODOT contract with Amtrak to operate the Amtrak Cascades service and since Amtrak no longer contributes financially to the operation, the service is now funded completely by ticket revenues and state funds. As a result, the state of Washington incurred higher costs starting in FFY 2014. Moreover, WSDOT successfully competed for federal funding of passenger rail capital improvements that has allowed it to deliver critical infrastructure projects that will enhance the Amtrak Cascades program when they are completed in 2017. In the short-term, these construction projects have contributed to a drop in ridership over the last four years. However, WSDOT has been able to maintain and improve revenue

March 2017 WSDOT Rail, Freight, and Ports Division 3 Annual Ridership and Historical References – 1993-2016

Year Ridership Highlights Ridership increased by approximately 10% over the previous year. 2016 817,000 Five of WSDOT's ARRA program construction projects were operationally completed in 2016, for a total of 14 of 20 projects completed. Pets on Trains program began in March. New was dedicated in February. 2015 744,000 20 years of Amtrak Cascades service commemorated at in , . 2014 781,000 ODOT added two trainsets to the Amtrak Cascades service: Mt. Bachelor and Mt. Jefferson. 2013 807,000 WSDOT and ODOT paid all operations costs not covered by ticket revenues; federal assistance eliminated. 2012 836,000 Second phase of major upgrades to Seattle’s began Free WiFi service added. 2011 848,000 WSDOT/federal rail construction program began. Agreement reached with to continue second train to Vancouver, British Columbia. WSDOT awarded $800 million in federal funds. 2010 838,000 Amtrak Cascades broke record all-time record ridership. 2009 762,000 WSDOT extended Bellingham/Seattle service to Vancouver, British Columbia. 2008 775,000 Amtrak Cascades achieved all-time record ridership. 2007 677,000 $10 million interior renovation on trains began. 2006 630,000 WSDOT added fourth round trip between Seattle and Portland. 2005 637,000 2004 603,000 New Mount Vernon station opened. Stop in Oregon City added. 2003 590,000 Renovations on King Street Station began. 2002 584,000 New opened. 2001 560,000 Stop in Tukwila added. 2000 530,000 ODOT added second round trip between Portland and Eugene. 1999 452,000 WSDOT added new round trip between Seattle and Bellingham. 1998 425,000 WSDOT added third round trip between Seattle and Portland. 1997 350,000 Amtrak’s service ended, redistributing ridership to Amtrak Cascades and . 1996 305,000 Union Pacific acquired Southern Transportation, Co. and became the host railroad for Amtrak Cascades in Oregon. WSDOT sponsored first round trip between Seattle and Vancouver, British Columbia. 1995 287,000 ODOT sponsored extension of existing daily Seattle-Portland service to Eugene and purchased the and property. 1994 180,000 WSDOT leased trainsets and contracted with Amtrak to provide second daily round trip between Seattle and Portland. 1993 94,000 Amtrak offered one daily Seattle to Portland round trip. * Ridership numbers are rounded to the nearest 1,000.

March 2017 WSDOT Rail, Freight, and Ports Division 4 Annual Ridership by Funding Partners – 1994-2016

900,000

800,000

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Amtrak Oregon Washington

March 2017 WSDOT Rail, Freight, and Ports Division 5 Performance Summary by Train – 2016

Train Eugene Portland Seattle Vancouver, B.C. Summary 500 5:30 AM 12:00 PM Ridership: 67,000 Passenger Miles: 10,250,000 M-F Ticket Revenue: $2,243,000 503 8:35 AM 6:00 AM Ridership: 7,000 Passenger Miles: 495,000 M-F Ticket Revenue: $110,000 513 3:05 PM 6:30 AM Ridership: 126,000 Passenger Miles: 21,193,000 Daily Ticket Revenue: $5,308,000 501 11:05 AM 7:25 AM Ridership: 53,000 Passenger Miles: 8,210,000 Daily Ticket Revenue: $1,720,000 510 7:45 AM 11:45 AM Ridership: 62,000 Passenger Miles: 8,481,000 Daily Ticket Revenue: $2,603,000 502 8:20 AM 12:00 PM Ridership: 26,000 Passenger Miles: 4,117,000 S-S, Holiday Ticket Revenue: $953,000 505 11:05 AM 8:30 AM Ridership: 4,000 Passenger Miles: 363,000 S-S, Holiday Ticket Revenue: $85,000 506 9:00 AM 3:50 PM Ridership: 34,000 Passenger Miles: 5,376,000 S-S, Holiday Ticket Revenue: $1,284,000 504 12:00 PM 3:50 PM Ridership: 45,000 Passenger Miles: 7,119,000 M-F Ticket Revenue: $1,546,000 507 8:40 PM 2:10 PM Ridership: 98,000 Passenger Miles: 15,200,000 Daily Ticket Revenue: $3,490,000 516 2:50 PM 10:50 PM Ridership: 115,000 Passenger Miles: 19,119,000 Daily Ticket Revenue: $4,676,000 508 4:00 PM 10:30 PM Ridership: 68,000 Passenger Miles: 10,159,000 Daily Ticket Revenue: $2,179,000 517 10:00 PM 5:35 PM Ridership: 46,000 Passenger Miles: 6,112,000 Daily Ticket Revenue: $1,726,000 509 9:45 PM 6:05 PM Ridership: 65,000 Passenger Miles: 10,039,000 Daily Ticket Revenue: $2,247,000 511/514 Ridership: 1,000 Passenger Miles: 170,000 Holiday Trains Ticket Revenue: $47,000 Ridership and ticket revenue are rounded to nearest 1,000.

March 2017 WSDOT Rail, Freight, and Ports Division 6 Ridership by Segment – 2016 Total Ridership for 2016 = 817,000* Insight into travel patterns can be gained by looking at where riders travel. The three segments of the Rail Corridor are defined as Eugene to Portland, Portland to Seattle, and Seattle to Vancouver, British Columbia. Individual trains can operate within a segment or across segments (see previous slide for where trains operated in 2016). When a rider boards the train in one segment and gets off the train in another (for example, boards in Bellingham and gets off in Olympia), that rider is said to “cross segments” as depicted along the top of the graphic below. Ridership values do not include transfers. Understanding where riders travel is a useful way to see how the entire corridor operates as a unified system.

Riders that cross 63,000 43,000 segments

Vancouver, B.C. Seattle Portland Eugene

Riders within segments 188,000 441,000 69,000

In addition to the ridership above, there were over 12,000 riders that were either unidentified by Amtrak or deferred their trip to another date, and over 1,000 passengers that used ’s RailPlus program to travel between Everett and Seattle.

*Following best practices for rounding, each segment is rounded to the nearest 1,000.

March 2017 WSDOT Rail, Freight, and Ports Division 7 Monthly Ridership – 2014-2016

100,000

90,000

80,000

70,000

60,000

50,000

40,000

30,000

2014: 781,000 Annual Ridership 20,000

2015: 744,000 Annual Ridership

10,000 2016: 817,000 Annual Ridership

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

March 2017 WSDOT Rail, Freight, and Ports Division 8 Station On-Offs* – 2016

Seattle 479,000

Portland 416,000

Vancouver, B.C. 167,000

Tacoma 90,000

Vancouver, WA 75,000

Bellingham 52,000

Olympia/Lacey 52,000

Eugene 51,000

Salem 41,000

Tukwila 31,000

Kelso/Longview 26,000

Everett 25,000

Edmonds 24,000

Unidentified** 23,000

Centralia 21,000

Albany 20,000

Mt. Vernon 19,000

Oregon City 15,000

Stanwood 5,000

RailPlus*** 2,000

*On-Offs are a measurement of how many passengers got on and off the train at each station. **Unidentified passengers either deferred their trip to another day or their tickets were not scanned by Amtrak. ***RailPlus are riders transferring from Sound Transit to Amtrak Cascades.

March 2017 WSDOT Rail, Freight, and Ports Division 9 Ticket Revenues by Funding Partners – 1996-2016

$35,000,000

$30,000,000

$25,000,000

$20,000,000

$15,000,000

$10,000,000

$5,000,000

$0 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Amtrak Oregon Washington

March 2017 WSDOT Rail, Freight, and Ports Division 10 Monthly Ticket Revenues – 2014-2016

$4,000,000

$3,500,000

$3,000,000

$2,500,000

$2,000,000

$1,500,000

$1,000,000 2014: $28,317,000 Annual Revenue

2015: $28,493,000 Annual Revenue

$500,000 2016: $30,216,000 Annual Revenue

$0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

March 2017 WSDOT Rail, Freight, and Ports Division 11 Annual Ticket Revenues by Train – 2016

$- $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000

Train 513 $5,308,000

Train 516 $4,676,000

Train 507 $3,490,000

Train 510 $2,603,000

Train 509 $2,247,000

Train 500 $2,243,000

Train 508 $2,179,000

Train 517 $1,726,000

Train 501 $1,720,000

Train 504 $1,546,000

Train 506 $1,284,000

Train 502 $953,000

Train 503 $110,000

Train 505 $85,000

Holiday Trains $47,000

These are the total revenue collected by train number. Each ticket is directly assigned to a train number.

March 2017 WSDOT Rail, Freight, and Ports Division 12 Annual Ticket Revenues by City Pair – 2016

Vancouver, B.C./Portland, Portland/Eugene, $1,122,000 , 4% $678,000 , 2% Seattle/Vancouver, Wash., $1,475,000 , 5%

Portland/Tacoma, $1,616,000 , 5%

All Other City Pairs, $10,625,000 , 35%

Seattle/Vancouver, B.C., $5,590,000 , 19%

Seattle/Portland, $9,110,000 , 30%

March 2017 WSDOT Rail, Freight, and Ports Division 13 Annual Ticket* Revenues by Station – 2015

Seattle $9,656,000

Portland $7,767,000

Vancouver, B.C. $3,910,000

Tacoma $1,390,000

Vancouver, WA $1,358,000

Eugene $870,000

Bellingham $794,000

Olympia/Lacey $684,000

Tukwila $576,000

Salem $488,000

Everett $418,000

Edmonds $401,000

Kelso/Longview $391,000

Albany $313,000

Mt. Vernon $282,000

Centralia $270,000

Oregon City $156,000

Stanwood $81,000

*A passenger ticket provides passage between two stations – origin station and destination station. Ticket revenue for each ticket is split equally between the origin and the destination stations.

Note: $412,000 in ticket revenues is credited to deferred, unknown, and Sound Transit riders under the RailPlus program.

March 2017 WSDOT Rail, Freight, and Ports Division 14 Passenger Miles by Segment – 2007-2016

140,000,000

120,000,000

100,000,000

80,000,000

60,000,000

40,000,000

20,000,000

- 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Vancouver, B.C.-Seattle Segment Seattle-Portland Segment Portland-Eugene Segment

March 2017 WSDOT Rail, Freight, and Ports Division 15 On-Time Performance – 2007-2016 (Washington-sponsored trains only)

100%

90% Goal

80%

70%

Trendline 60%

50%

40%

30%

20%

10%

0% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

March 2017 WSDOT Rail, Freight, and Ports Division 16 Total Operating Cost, Revenue and Farebox Recovery Rate – FFY2007-2016 (Washington-sponsored trains only) $60,000,000 80%

Total Operating Costs

Revenues 70%

$50,000,000 Farebox Recovery 64.3% 58.1% 66.2% 64.2% 59.5% 59.0% 58.6% 60%

$40,000,000 54.2% 54.1%

$51,302,138 50% 49.4%

$30,000,000 40% $39,636,508 $38,449,213 $35,595,987 $53,128,859 Farebox Recovery Farebox $51,057,881 30% $29,800,114 $20,000,000 $31,863,099 $37,042,580 $31,200,725 $24,535,488 $24,705,856 $28,295,985 $23,587,162

$22,837,249 20% $31,364,866 $29,932,876 $10,000,000 $17,283,442 $16,891,055 10% $13,982,859

$- 0% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Federal Fiscal Year

*Note: Amtrak Cascades for FFY2015 was 58.6%, an increase from the previous year due to increased improved operating efficiencies. On October 1, 2013, federal law changes (PRIIA) went into effect. PRIIA is a federal act, which shifts costs previously paid by the federal government to states for passenger rail service.

March 2017 WSDOT Rail, Freight, and Ports Division 17