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Tramlink Dingwall Road Loop Extension

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Tramlink Dingwall Road Loop Extension Tramlink Dingwall Road Loop extension 2015 Public Consultation report Tramlink Dingwall Road Loop extension Published April 2015 Contents 1 Executive Summary .................................................................................................... 4 2 Introduction ................................................................................................................. 6 3 Background to the scheme ......................................................................................... 7 4 Methodology ............................................................................................................... 8 Scope of consultation......................................................................................................... 8 Outside the scope of this consultation ................................................................................ 8 Consultation objectives ...................................................................................................... 8 Consultation tools .............................................................................................................. 9 The online survey and questionnaire ................................................................................. 9 5 Overview of consultation responses .......................................................................... 10 Who responded? ............................................................................................................. 10 Number of public responses ............................................................................................ 10 Geography of respondents............................................................................................... 10 How did they hear about the consultation? ...................................................................... 13 6 Analysis of responses from the general public .......................................................... 13 Question 6 ....................................................................................................................... 13 Analysis of the open question sections of questions 7, 8, 9 and 10 .................................. 15 Question 7 ....................................................................................................................... 16 Question 8 ....................................................................................................................... 18 Question 9 ....................................................................................................................... 20 Question 10 ..................................................................................................................... 22 7 Responses from stakeholders ................................................................................... 23 8 Conclusion ................................................................................................................ 25 9 Next steps ................................................................................................................. 25 Appendix A – Comments for questions 7, 8, 9 and 10 ......................................................... 26 Appendix B – Consultation leaflet ........................................................................................ 34 Appendix C – Consultation letter ......................................................................................... 39 Appendix D – Consultation letter distribution area ............................................................... 40 Appendix F – Scheme update on TfL Twitter feed ............................................................... 42 Appendix G – List of stakeholder contacted ......................................................................... 43 Appendix H – Answers to questions raised .......................................................................... 46 1 Executive Summary 1.1 In 2014 Transport for London (TfL) conducted a six week public consultation on the proposal to extend the tram network in Croydon, by building a new loop in the town centre. The consultation asked for comments on the principle of an extension and on three possible route options. It ran from 3 November to 14 December 2014. 1.2 Passenger demand for trams is anticipated to grow from 31 million journeys in 2013/14 towards nearly 60 million journeys by 2031. A new loop would enable additional trams to be run to Dingwall Road from the east while avoiding the existing town centre loop, which is the most congested part of the network. This would help maintain current service and reliability levels as and when more trams are added to the network. Further information on our long term planning is available in our information paper “Trams 2030” which is published with this report. 1.3 Members of the public and stakeholders were invited to give their views either by filling in the questionnaire online or by responding via post or email. The proposals could also be viewed and commented upon at two consultation events. Paper copies of the consultation were available on request, together with the questionnaire. Both were also available on request in alternative formats such as large print, audio or another language. 1.4 The consultation was supported by a marketing campaign: 1,500 letters were distributed to addresses around Dingwall Road 35,000 emails were sent to Oyster users who use the tram and who had signed up for service updates Letters and emails were sent to local, London wide and national stakeholders Public displays of the information at Croydon Central Library and the Tram Shop during the consultation period. Face to face distribution of 6000 consultation leaflets on trams Updates on the TfL twitter account to alert/remind people about the consultation and the roadshow events 1.5 The questions were structured to provide TfL with an understanding of the level of support in principle and to understand whether they had a preferred option: In principle, do you support a new tram loop to sustain reliability and improve capacity? Please give us your views on option one Please give us your views on option two Please give us your views on option three We also asked four follow up questions, three of which asked respondents to elaborate on previous answers on the different route options, with the fourth inviting any further general comments. 1.6 The consultation generated 554 written responses. 545 responses came from members of the public and 9 came from stakeholders. Support for the scheme was high; with 390 members of the public (72%) stating that in principle they support a 4 new tram loop to sustain reliability and improve capacity. 93 respondents (17%) stated that they do not support the proposal. 1.7 Option 1 was the preferred option with consultees, with 306 (56%) respondents either supporting or strongly supporting an extension and 144 (26%) opposing or strongly opposing. A breakdown of results for options 1, 2 and 3 is provided in section 6 of the report. 1.8 An analysis of all consultation responses are available in section 6 of this report (analysis of responses from the general public), section 7 (responses from stakeholders) and Appendix A (a comprehensive summary of comments on questions 7, 8, 9 and 10). Our response to questions raised during the consultation is provided in Appendix H. 1.9 Consultation and engagement on the proposals are ongoing. Since the consultation closed in December 2014, we have engaged further with land owners and interested parties whose property or business operations may be impacted by the scheme. We continue to respond to individual requests for information. 1.10 We will return for another round of consultation later in 2015, with further details on the preferred option and explain why a tram extension on Dingwall Road is preferred over alternative schemes. Depending on the progress of the scheme’s design, which will take into account comments we received during the consultation process, we anticipate making an application for a Transport and Works Act Order in October 2015. 1.11 A Statement of Consultation, summarising all the consultation and engagement activities conducted to inform the proposals, will be submitted as part of our Transport and Works Act Order application for powers to build and operate an extension. 1.12 Report structure Section 2 is a high level explanation of what was proposed Section 3 provides the background to the scheme and explains why it is necessary Section 4 describes how we consulted Section 5 provides an overview of who responded Section 6 reports on responses from members of the public. (A comprehensive summary of responses is provided in appendix A). Section 7 provides a summary of stakeholder responses Section 8 is the conclusion of the report Section 9 describes the next steps The appendices provide information on consultation material . 5 2 Introduction 2.1 Transport for London (TfL) has proposed three options for an extension of the tram network in Croydon: Option 1 would run anticlockwise via Dingwall Road and Lansdowne Road, returning to the existing network on Wellesley Road. Option 2 would run clockwise via Wellesley Road/Lansdowne Road and Dingwall Road, returning to the existing network on George Street. Option 3 would run anticlockwise via Dingwall Road and Sydenham Road returning to the existing network on Wellesley Road. 2.2 Options 1 and 2 include a new tram stop on Lansdowne Road; option 3 includes a
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