citizenship Corporate

Social and environmental management - 2018 Sustainability Report 1 Gas Electricity Sanitation Water Businesses Scope andcoverage 203-2 Significantindirecteconomicimpacts. supported. 203-1 Infrastructureinvestmentsandservices GRI standardsdisclosuresandEPMindicators • • • • Actions Partners Government Owner Community Related stakeholders opportunities. urban dynamics,economicactivities,andaccesstoinformationcultural,educational,social,job,financial concept of corporatecitizenship. This way, it promotes,amongcommunities, their development, inclusion in the in theareaswhereitoperates:socialinvestment,programs,andcontributionstopublicpoliciesthatarepartof provider. Moreover, eitherdirectlyorthroughFundaciónEPM,ittakesactionsthatmeettheneedsofcommunities The social responsibility model of Grupo EPM promotes actions that are directly related to its role as public utility City projects Fundación EPM Events andsponsorships Christmas lighting Corporate citizenship

Social and environmental management - 2018 Sustainability Report 2 Elektra Noreste-ENSA Empresa EléctricadeGuatemala-Eegsa Aguas deAntofagasta-Adasa Aguas deMalambo Empresa deAguasdelOrienteAntioqueño Aguas NacionalesEPM Aguas RegionalesEPM Empresas Varias deMedellín-Emvarias Centrales EléctricasdelNortedeSantander-CENS Empresa deEnergíadelQuindío-EDEQ Electrificadora deSantander-ESSA Central HidroeléctricadeCaldas-CHEC Empresas PúblicasdeMedellín-EPM Companies Panamá Guatemala Chile -Malambo,Atlántico Colombia -NortedeSantander Colombia -Santander Colombia -Risaralda Colombia -Quindío Colombia -Caldas Colombia -Antioquia Territory

Social and environmental management - 2018 Sustainability Report 3 de Silos,CacotaVelasco, LosPatios,andRagonvaliawerethewinners. CENS: inthe2018“Turn onthejoy”businessstrategyheldbyCENS,municipalitiesofChinácota, SantoDomingo As fortheaffiliatesofGrupoEPM: Management in2018 Bárbara, SantaFedeAntioquia,SantoDomingo,andTarazá. , ,Caracolí,Concordia,Cocorná,,Frontino,Guatapé,SanVicente,, Santa the winners in terms of design, construction, assembly, maintenance, and removal of the Christmas lighting: Moreover, the6theditionof“Turn onthejoy”contestwasdeveloped,andfollowing14municipalitieswere watt projectors. metallic paper, 158tonsof iron, 798kilometersofropelight,254fiberposts,64movingstructures,and2751000- Some ofthemainfiguresEPM2018Christmaslightinginclude:35,000figures,26millionLEDbulbs,11tons of people, includingprofessionalsandartisans,workedthroughouttheyear. To givelifetothe2018 Christmas lighting called “Colombia, magical paradise of lights at Christmas”, a team of219 plastic fabricwerealsoused,inordertoreplacethetraditionalmetallicpaper. budget butwiththesamecoverage.Innovationwasfocus,asnewmaterialssuchfiberopticandinterlaced Due totheHidroituangocontingency, theChristmas lightingforthecityofMedellínwascarriedoutwithalower enjoy thecity. ofthecommunitytraditions,andallowsfamiliestogettogether promotion ofvalues,andthepreservation Christmas lightingisanannualprojectrunbyGrupoEPMthatcontributestotheconstructionofacivicculture, Christmas lighting municipalities ishighlighted. recreate theirChristmastraditions.Theincreaseinthecoverageoflightingseveral The “Turn regionsinColombiato onthejoy”contestbroughttogethercommunitiesfromdifferent was aperfectopportunitytohighlightthecountry’s richnessanddiversityoffaunaflora. Grupo EPMemphasizedtheprotectionofnaturalresourcesasthemeChristmaslighting.It

Social and environmental management - 2018 Sustainability Report 4 Electricity Scope andcoverage 203-2 Significantindirecteconomicimpacts. GRI standardsdisclosuresandEPMindicators Source: Source: LED ropelight.Inthe“Turn on thejoy”contest, the winningmunicipalitieswere Quimbaya, Filandia,andLa Tebaida. municipalities inthedepartment,920figureswereinstalled,alongwith450thousandbulbsand8kilometersof loyalty campaign, and support to tourism in the region. For the Christmas lighting and decoration of ten of the twelve environmental andtourismcomponentoftheregionbasedonthreelineswork:“Turn onthejoy”,publiclighting EDEQ: Its2018Christmaslightingcalled“Quindío,paths”wasthecompany’s strategytofosterthe extensions, and70lightprojectorsontreesallaroundthecitywereused. 234 volumetricfigures.Atotalof45thousandmetersLEDropelight,8units8-meterminilight CHEC: theChristmaslightingincityofManizalesandtenruralsettlementsincluded1,416flatfigures Investment (millionCOP) Beneficiaries peddlers) Indirect jobs(street Direct jobs Investment (millionCOP) Beneficiaries peddlers) Indirect jobs(street Direct jobs Vice Presidency of Power Transmission and Distribution. and Transmission Power of Presidency Vice Distribution. and Transmission Power of Presidency Vice Indicator Indicator Christmas lighting-EnergyaffiliatesofGrupoEPM 1,973,169 12,000 6,947 2016 2016 1,350 220 483 350 310 EPM Christmaslighting 2,010,627 15,000 7,867 2017 2017 1,350 208 286 350 412 1,942,143 10,000 4,598 2018 2018 1,350 454 350 219 317

Social and environmental management - 2018 Sustainability Report 5 Centrales EléctricasdelNortedeSantander-CENS Empresa deEnergíadelQuindío-EDEQ Electrificadora deSantander-ESSA Central HidroeléctricadeCaldas-CHEC Empresas PúblicasdeMedellín-EPM Companies Colombia -Santander Colombia -NortedeSantander Colombia -Quindío Colombia -Caldas Colombia -Antioquia Territory

Social and environmental management - 2018 Sustainability Report 6 protagonist orparticipantineventssuchasExpoSolar, InnovateYourself, CT+IFair, andMobilityFair. UCI 2.1 Tour. Thanks to its innovative spirit in the use of renewable energies and sustainable mobility, EPM was the sports eventssuchasExpoinmobiliaria,Let’s makemusicturngreen,International Environmental Trade Fair, and competitions,therewasengagementinbrandactivation incommercial,cultural,environmental,and in industry Moreover, thereweremeetingspaceswiththecompany’s suppliersandcontractors,besidesparticipating Comienzo Festival,the“We arethereforyou”communityencounters, and thevisitsofWorld’s protector mission. Other events held with the community are also highlighted, including the United for Water program, the Buen the Hidroituangocontingency. stakeholdersinthecontextof In termsofevents,thecompanydevelopedactivitiesforengagementwithdifferent Management in2018 processes oftheterritorieswhereGroup’s companiesoperate. among others.Theyalsocontributetothehuman,economic,cultural,social,andenvironmentaldevelopment technical issuestofavorasustainableculture,safeuseofpublicutilities,andexploitationrecyclablematerials, ofnaturalresources, are supportedbytheorganization.Theseinitiativesaddressissuessuchasconservation With asenseofsocialresponsibility, localand regionalinitiativeshavingapositiveimpactonthecommunity where itoperatesandenhancethebusinessgroup’s reputation. supporting, andstrengtheningitsrelationshipswiththestakeholders,toseekdevelopmentofregions Grupo EPMdevelopsandsupportseventsopenadvertisingengagements that strategically aim atgenerating, Events andsponsorships of AntioquiaandtheExploraPark,amongothers. Antioquia, theMuseumofModernArt(abbreviatedMAMMinSpanish),PhilharmonicOrchestra participation incityspacesthatcontributetoculture,suchasengagementwiththeMuseumof events suchastheFlowersMarathon,BookandCultureFestival,Flowers’ stakeholders in 2018. Some of them include engagement in local and national with the different Its participation in events and sponsorships allowed Grupo EPM tostrengthen its relationship

Social and environmental management - 2018 Sustainability Report 7 sponsored again—forthefourth consecutiveyear—theProvincialLeagueofBaseball ofColon. for SustainableDevelopment,theGreenCompaniesand EnvironmentalForum,amongothers,ishighlighted.It mainly thoserelatedtosportsandculture.AsforENSA, itsparticipationineventssuchastheForumonEnergy construction fairs.CHECengagedintheagendaofManizales Fair, andEDEQsupportedthemunicipal festivities, rugby, andskating.Moreover, regionalfairs,suchastechnologyand thisaffiliateallocatedresourcesfordifferent disciplinessuchasgymnastics, As fortheenergyaffiliates,CENSfocusedonsupporting athletesfromdifferent Management. Identity Corporate Source: Management. Identity Corporate Source: Management. Identity Corporate Source: Management. Identity Corporate Source: Non-commercial Non-commercial International National Commercial Commercial Local (onlyMedellín) International National Local (onlyMedellín) Number ofevents Total numberof Contributions Contributions sponsorships (million COP) (million COP) Investment inEPMsponsorships 2016 2016 2016 2016 1,298 1,635 3,187 7,153 145 49 69 41 0 0 Investment inEPMevents EPM sponsorships EPM events 4,022 3,867 2017 2017 2017 2017 3,149 363 706 46 111 61 0 0 4,835 2018 2018 2018 2018 1,080 2,371 120 147 20 27 18 0 0

Social and environmental management - 2018 Sustainability Report 8 the childrentohelpkeepcityclean. Emvarias participated in theFlower’s FestivalandsponsoredtheBuenComienzoFestival,sending amessageto utilities. Asadecisivestrategytogetcloserthecommunities, communityeducationaleventswereheld. development centerstofostercitizenshipculturematters, mainlyintermsofgoodpracticestheusepublic In Colombia,theaffiliateAguasRegionalesimplemented theatricalactivitiesineducationalinstitutionsandchild typesofcommercialmatters. and indifferent educational spacethatallowseducatingthecommunity in production,desalination,andwaterqualityprocesses, The inclusionofhydrationpointsasanadvertisingelementbytheaffiliateAdasa(Chile)migratedduring2018to Distribution. and As forthewaterandsanitationaffiliates: Transmission Power of Eventos ypatrociniosdelasfilialesaguasaneamiento Presidency Vice Source: Distribution. and Transmission Power of Presidency Vice Source: Distribution. and Transmission Power of Presidency Vice Source: National Coverage (beneficiaries) Contributions (millionCOP) held Number ofevents Local National Local Contributions sponsorships (million COP) Number of Indicator Consolidated ofsponsorships-EnergyaffiliatesGrupoEPM Investment insponsorships-EnergyaffiliatesofGrupoEPM Consolidated ofevents-EnergyaffiliatesGrupoEPM 34,944 2016 2016 2016 2,150 1,473 149 27 18 2 52,095 2017 2017 2017 1,404 1,758 149 118 12 3 964,959 2018 2018 2018 2,821 389 791 49 62 19

Social and environmental management - 2018 Sustainability Report 9 Gas Electricity Sanitation Water Businesses Scope andcoverage 203-2 Significantindirecteconomicimpacts. Sanitation. and GRI standardsdisclosuresandEPMindicators Water of Presidency Vice Source: Sanitation. and Water of Presidency Vice Source: local publicandprivateentities. of Atlántico, carried outa“culturalandpublicutilities takeover” with the purposeofpromoting teamwork with the Aguas delOrienteheldaspecialeventontheoccasionofWater Day, andAguasdeMalambo,inthedepartment Coverage (beneficiaries) (COP million) Contributions toevents sponsorships (millionCOP) Contributions local Number ofeventsheld sponsorships Number oflocal Figures -waterand sanitation affiliates sanitation affiliates Total -waterand Consolidated ofsponsorships-Water andsanitationaffiliatesofGrupoEPM Consolidated ofevents-Water andsanitationaffiliatesofGrupoEPM 124,760 2016 2016 500 191 119 59 806,686 2017 2017 423 265 152 169 666,375 2018 2018 860 832 210 52 10 Social and environmental management - 2018 Sustainability Report Aguas deAntofagasta-Adasa Elektra Noreste-ENSA Empresas Varias deMedellín-Emvarias Aguas deMalambo Empresa deAguasdelOrienteAntioqueño Aguas RegionalesEPM Centrales EléctricasdelNortedeSantander-CENS Empresa deEnergíadelQuindío-EDEQ Electrificadora deSantander-ESSA Central HidroeléctricadeCaldas-CHEC Empresas PúblicasdeMedellín-EPM Companies Panamá Chile Colombia -Malambo,Atlántico Colombia -NortedeSantander Colombia Colombia -Quindío Colombia -Caldas - Colombia -Antioquia Territory Santander Objetivos deDesarrolloSostenible

Social and environmental management - 2018 Sustainability Report 11 strengthen closenesstothecommunities.Morethan1,800,000 peopleparticipatedintheseprograms. in Medellín,oneBelloandItagui).Inthesespaces, educationalandculturalactivitieswerecarriedoutto This year, thesocialmanagementactionsdevelopedinArticulatedLifeUnits(UVAs) grewstronger(12ofthem for Education,EducationWater program.Intotal,5,520childrenbenefitedfromtheseactions. install 68waterpurificationsolutionsinruraleducationalcentersthedepartmentofAntioquia,throughits Water Thanks toitsarticulatedworkwiththecommunitiesandpublicprivateentities,FundaciónEPMmanaged Management in2018 Malambo SourceofLifeFund;andthestrategiesforCustomersCommunityTraining. Moreover, itsupportstheEnvironmentalManagement, Monitoring,andFollow-upPlansofNuevaEsperanza;the (UVAs); Network;andtheDeseosParkHouseofMusic. theEPMWaterLibrary Museum;theEPMLibrary; As partofitswork,itmanagesinitiativessuchasWater forEducation,EducationWater; ArticulatedLifeUnits the environment. strengthening closenesstocommunities,improvingcoverageofresidentialpublicutilities,andpromotingcarefor In thissense,andcontributingtothecorporatestrategyofGrupoEPM,foundationtakesactionsaimedat ofnaturalresourcesandtheproperusepublicutilities. conservation influence ofGrupoEPM,throughprogramsandprojectssocialenvironmentalmanagementthatfavorthe Fundación EPMwascreatedin2000tocontributethedevelopmentofcurrentandpotentialareas Fundación EPM 5 millionpeoplebenefitedinthedepartmentsofAntioquia,Atlántico,andCundinamarca. contributed totheimprovementofresidentialpublicutilities.Thanksalltheseactions,morethan and environmentalmanagementactionsthatleadtoabetterqualityoflifethepeople to thecommunitiesinareaofinfluenceGrupoEPM.Inthisway, itstrengthenedthesocial During 2018,FundaciónEPMinvestedCOP26,930millioningeneratingpresenceandcloseness 12 Social and environmental management - 2018 Sustainability Report Fundación EPM. Fundación Source: Office andtheAntioquiaDevelopmentInstitute(abbreviatedIDEAisSpanish). a technical,technological,anduniversitylevel.ThisprogramisdevelopedinalliancewiththeAntioquiaGovernor’s a scholarshipcoveringtuitionfeesandmaintenanceexpenses,inordertopursuetheirhighereducationstudies,at The Antioquia’s HigherEducationScholarship Fundbenefited270youngpeoplefromthedepartment,whoreceived ,andtheMiddleMagdalenaRegionofAntioquia. In partnership with Corantioquia, Fundación EPM installed 213 wastewater treatment systems in Bajo Cauca, ofnaturalresources. thematic emphasisonsocialappropriationofknowledgeandconservation educational, cultural,andrecreationalactivitiesaimedatthecommunityingeneralwerecarriedout,witha In theEPMWater Museum,theEPMLibrary, Network, theDeseosParkandHouseofMusic,Library withaccesstodrinkingwater.provide around8,000peoplelivinginthisterritory vein, 2,016watermicrometerswereinstalledinthemunicipalityofMalambo,departmentAtlántico,to participation ofmorethan80,000customersandusersin92placesthedepartmentAntioquia.Insame EPM CustomersandCommunityTraining project.Morethan30,000educationalactivitiesweredeveloped,withthe The foundationsupportedEPMinitscommitmenttoimprovecommunicationwithcustomersandusersthrough * The figures of the Antioquia’s Higher Education Scholarship Fund correspond to scholarship holders who joined the program in 2018. As of of As 2018. in program the joined who holders scholarship to correspond Fund Scholarship Education Higher Antioquia’s the of figures The * nt of Antioquia, Antioquia, of nt departme the throughout holders scholarship 11,075 is fund the of part are that students of number total the 2018, 31, December entity in in entity Education, Higher of Promotion the for Corporation the to EPM Fundación by provided resources with supported are 1,719 which of charge of running the program. the running of charge UVAs (14) Basic Sanitation Network Library Deseos ParkandHouseofMusic EPM Water Museum Malambo SourceofLifeFund Antioquia’s HigherEducationScholarshipFund* Customers andCommunityTraining EPM Library Water forEducation,EducationWater Number ofbeneficiaries Program orproject / Fundación EPMmanagement 2,342,565 1,480,946 1,045,901 537,903 106,711 14,341 4,232 2016 N.A. N.A. 937 1,013,502 1,743,881 1,891,617 508,811 99,574 15,547 4,297 7,042 2017 595 703 1,882,993 1,720,568 1,183,821 402,026 104,236 86,060 5,520 2018 8,136 826 270 13 Social and environmental management - 2018 Sustainability Report Aguas NacionalesEPM Aguas deMalambo Empresas PúblicasdeMedellín-EPM Companies Colombia -Cundinamarca Colombia -Malambo,Atlántico Colombia Territory – Electricity Water Antioquia Businesses Scope andcoverage 203-2 Significantindirecteconomicimpacts. supported. 203-1 Infrastructureinvestmentsandservices GRI standardsdisclosuresandEPMindicators Partners Government Owner Community Related stakeholders 14 Social and environmental management - 2018 Sustainability Report and fosterssportsamongchildrenadults. the lightingandadaptationofsportsfieldsinlow-income areas,contributestothecommunity’s security andunity In Panama,theaffiliateENSAdeliveredtocommunity fourprepaidcourtsin2018.Thisproject,whichincludes before. water purificationplantstobenefiteducationalinstitutions thatdidnothavethisservice Growers,installed and,throughanagreementwith theCommitteeofCoffee proper useoftheMunicipalLibrary educational, cultural, recreational, and fun strategies, the energy affiliate EDEQpromoted the Through different program tosupporthighereducationknownas“Goodenergyscholarshipsforyourlifeproject.” in NortedeSantander, outa besides investing inimprovinginfrastructure and communityspacescarrying For itspart,theaffiliateCENSsupportedconstructionandstrengtheningofproductiveunitsnetworks Paseo Bolívar, withaninvestmentofCOP1,023million. modernization ofthelowandmediumvoltageundergroundnetworkslocatedinMedellín’s downtown,nearthe El Peñolanditsurbanenvironment,withaninvestmentofCOP142millionin2018.EPMalsostartedworksforthe Moreover, thecompany carried out works to improve the infrastructure of the marketplace in theMunicipality of arehighlighted. andofafloatinglandingstageintheElPeñolreservoir of thereservoir municipality ofGuatapé,inthedepartmentAntioquia,whereconstructionalinearparkonedge of COP7,979million,EPMexpandedandadjustedthelandscapingSanJuandelPuertopierin Seeking tocontributethestrengtheningofitsrelationshipwithcommunities,atotalinvestment Management in2018 visible impactonthequalityoflifeinhabitantsinterritorieswhereitoperates. Grupo EPM,awareofitsroleintheconstructionafair, educated,andsustainablesociety, definesprojectswitha City projects with youngpeopleasthecentralaxisofcommunity. anddevelopedtheLeadershipNetwork while EDEQpromotedtheproperuseofMunicipalLibrary CENSinvestedinimprovinginfrastructureandcommunityspaces, where theyprovidetheirservices. affiliates ofGrupoEPMcarriedoutoutstandingactionswiththecommunitiesinmunicipalities While EPMcontinuedwithitsfundraisingactivitiesinimportantparksofthecity, thewaterandenergy 15 Social and environmental management - 2018 Sustainability Report supply ofdrinkingwaterinpublicspacesthroughthe“Ilovemyneighborhood”program. in theBeachTown. ofHousingandUrbanDevelopment,itcontributedtothe Also,inpartnershipwiththeMinistry Chile, Adasabegantheconstructionoffirst Water SquareintheAntofagastaregion,apublicspacelocated In Guatemala,theaffiliateEegsastartedpatrimoniallightingworksofMetropolitanCathedral,whilein Electricity Water Businesses Scope andcoverage 203-2 Significantindirecteconomicimpacts. supported. 203-1 Infrastructureinvestmentsandservices GRI standardsdisclosuresandEPMindicators Supplies. and Services Shared of Presidency Vice Source: EPM. Fundación / Management Support Administrative / Supplies and Services Shared of Presidency Vice Source: e cost of leasing leasing of cost e th to equivalent is which lease, free in assets of profitability of percentage estimated the to corresponds value reported The * that commodataries did not pay, since this type of contracts are legally free of charge. of free legally are contracts of type this since pay, not did commodataries that Puerta Urbana Number ofvisitorstoPiesDescalzosparkand COP) Cost oftoiletunitsforcommunityuse(million Urbana (millionCOP) Maintenance ofPiesDescalzosparkandPuerta COP) –cityguides(million Visitor assistanceservice Benefit forthecommunity(millionCOP)* Free-lease contractssigned Indicator Impact Plots delivered infree leasebyEPMtothecommunity Management ofurbanspacesownedbyEPM 335,544 2,804 2016 2016 290 386 90 64 281,024 3,528 2017 2017 289 243 387 63 311,297 3,702 2018 2018 402 307 276 61 16 Social and environmental management - 2018 Sustainability Report Objetivos deDesarrolloSostenible Aguas deAntofagasta-Adasa Elektra Noreste-ENSA Empresa EléctricadeGuatemala-Eegsa Centrales EléctricasdelNortedeSantander-CENS Empresa deEnergíadelQuindío-EDEQ Empresas PúblicasdeMedellín-EPM Companies Panamá Guatemala Chile Colombia -NortedeSantander Colombia -Quindío Colombia -Antioquia Territory

Social and environmental management - 2018 Sustainability Report 17 www.sostenibilidadgrupoepm.com.co/en/ 2018 Report Sustainability 18 Social and environmental management - 2018 Sustainability Report