Level Access AMP, Access Assistant, Access University, Access Analytics and Electronic Docs Accessibility Conformance Report Revised Section 508 Edition

VPAT® Version 2.3 – December 2018

Name of Product/Version: AMP (Level Access’s Accessibility Management Platform), including Access Assistant, Access University, Access Analytics and its Electronic Docs.

Product Description: AMP is an accessibility management platform that provides the structure to facilitate and organize all aspects of successful digital accessibility initiatives. AMP’s powerful testing engine and workflow, intelligent reporting, accessible development best practices, and extensive training course library allow organizations to quickly and efficiently build, test, and maintain accessible software. Access Assistant, which comes with AMP, is a browser plug-in for Chrome, Firefox, and Internet Explorer that integrates with AMP to support dynamic testing

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directly in the browser, with the option to save results directly into AMP. Testing results can be exported to Excel and PDF documents (for the purposes of this ACR, only PDFs were tested).

Date: May 28, 2019

Contact information:

Notes: Testing was performed on Microsoft Windows 10 desktop PCs with the Firefox 61 browser.

Evaluation Methods Used: Testing AMP with Access Assistant, Access University, Access Analytics and its Electronic Docs involved a combination of manual and functional testing. Level Access (Level) comprehensively tested a selection of pages representative of AMP, Access Assistant, Access University, Access Analytics and its Electronic Docs using, among other methodology, the screen reader JAWS 2018, exclusive use of the keyboard, and manual inspection of code and Accessibility API output (through the use of tools, such as Microsoft Inspect).

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included in Report

Web Content Accessibility Guidelines 2.0, at Level A (Yes) http://www.w3.org/TR/2008/REC-WCAG20-20081211/ Level AA (Yes) Level AAA (No) Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017 (Yes) Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018

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Terms

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation. • Partially Supports: Some functionality of the product does not meet the criterion. • Does Not Support: The majority of product functionality does not meet the criterion. • Not Applicable: The criterion is not relevant to the product. • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with:

• Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing • Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes: Criteria Conformance Level Remarks and Explanations 1.1.1 Non-text Content (Level A) AMP: AMP provides appropriate text AMP: Partially Supports Also applies to: equivalents to most non-text content, with Access Assistant: Revised Section 508 infrequent exceptions. A small number of Supports • 501 (Web)(Software) controls are missing or have inappropriate Electronic Docs: • 504.2 (Authoring Tool) accessible names. In two tree controls, certain Partially Supports • 602.3 (Support Docs) elements are incorrectly conveyed as being

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Criteria Conformance Level Remarks and Explanations Access University: expandable when they are not. Some controls Partially Supports have redundant content in their accessible Access Analytics: names. Supports Access Assistant: Access Assistant provides textual equivalents for non-text content.

Electronic Docs: Visually-hidden artifact logos are still announced by screen readers in the PDFs.

Access University: Graded quiz results, i.e., checkmarks or X icons, do not have a text equivalent.

Access Analytics: A text equivalent is included for all non-text content. AMP: Neither audio-only nor video-only content is present in AMP.

AMP: Supports Access Assistant: Neither audio-only nor 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Access Assistant: video-only content is present in Access Also applies to: Supports Assistant. Revised Section 508 Electronic Docs: Supports Electronic Docs: Neither audio-only nor video- • 501 (Web)(Software) Access University: only content is present in the PDFs. • 504.2 (Authoring Tool) Supports • 602.3 (Support Docs) Access Analytics: Access University: All pre-recorded video Supports content includes the same content in text.

Access Analytics: Neither audio-only nor video-only content is present in AMP.

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Criteria Conformance Level Remarks and Explanations AMP: No content requiring captions is present in AMP.

AMP: Supports Access Assistant: No content requiring Access Assistant: 1.2.2 Captions (Prerecorded) (Level A) captions is present in Access Assistant. Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: No content requiring captions Supports • 501 (Web)(Software) is present in the PDFs. Access University: • 504.2 (Authoring Tool) Supports Access University: All prerecorded videos • 602.3 (Support Docs) Access Analytics: include captions. Supports

Access Analytics: No content requiring captions is present in Access Analytics. AMP: No content requiring audio description, or a media alternative is present in AMP.

Access Assistant: No content requiring audio AMP: Supports description, or a media alternative, is present in 1.2.3 Audio Description or Media Alternative (Prerecorded) Access Assistant: Access Assistant. (Level A) Supports Also applies to: Electronic Docs: Electronic Docs: No content requiring audio Revised Section 508 Supports descriptions, or a media alternative is present in • 501 (Web)(Software) Access University: the PDFs. • 504.2 (Authoring Tool) Supports • 602.3 (Support Docs) Access Analytics: Access University: All prerecorded video has a Supports text equivalent to the video content.

Access Analytics: No content requiring audio description, or a media alternative is present in Access Analytics. 1.3.1 Info and Relationships (Level A) AMP: In most respects, AMP correctly conveys AMP: Partially Supports Also applies to: information and relationships. In key data tables,

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Criteria Conformance Level Remarks and Explanations Revised Section 508 Access Assistant: column headers have been removed from the • 501 (Web)(Software) Partially Supports table structure due to the invalid reassignment • 504.2 (Authoring Tool) Electronic Docs: of the table header elements to be sorting • 602.3 (Support Docs) Partially Supports buttons, which prevents proper association Access University: between header and data cells. In a modest Partially Supports number of cases, form controls have missing, Access Analytics: incorrect, or inappropriate names, such as some Partially Supports Dashboard customization fields and certain controls in Filter panels. In isolated cases, layout tables do not declare their presentational role, related sets of links are not grouped, or list markup is used inappropriately.

Access Assistant: Most information and relationships in Access Assistant are appropriately conveyed, with some exceptions. The Asset search field lacks a valid . In the Module table for confirmed violations, the column headers and data cells are not properly associated, while in the Assets table, the column header for asset actions is empty.

Electronic Docs: Two of the reference tables in the Use Case Results PDF do not have valid table headers.

Access University: Within the quizzes and quiz results radio buttons and are not contained within a

.

Access Analytics: In key data tables, column headers have been removed from the table structure due to the invalid reassignment of the

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Criteria Conformance Level Remarks and Explanations table header elements to be sorting buttons, which prevents proper association between header and data cells. AMP: The sequence and reading order of content in AMP is appropriate in nearly all cases. Some AMP pages offer a Filter panel or a section with contextual links that are displayed on the right side of the page, but their location in the reading and order of the page comes after the main page heading element but before the primary content in the center. In these pages, assistive technology users can most quickly reach the main content in the center by AMP: Partially Supports either activating AMP’s skip link or navigating to 1.3.2 Meaningful Sequence (Level A) Access Assistant: the ‘main’ landmark. Also, in certain graphical Also applies to: Partially Supports Dashboard widgets, the visual order of content Revised Section 508 Electronic Docs: is different than the order conveyed by screen Partially Supports readers. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Supports Access Assistant: In the Headings preview, all • 602.3 (Support Docs) Access Analytics: of the elements that are highlighted in the target Supports webpage are appended to the end of the page, where they are separated from the context of the page contents for which they are headings.

Electronic Docs: Visually-hidden artifact logos are still announced by screen readers in the PDFs.

Access University: All content can be navigated and read in a meaningful sequence.

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Criteria Conformance Level Remarks and Explanations Access Analytics: All content can be navigated and read in a meaningful sequence. AMP: Instructions that rely on sensory characteristics are not present in AMP.

Access Assistant: Instructions that rely on sensory characteristics are not present in AMP: Supports Access Assistant. Access Assistant: 1.3.3 Sensory Characteristics (Level A) Supports Also applies to: Electronic Docs: Instructions that rely on Electronic Docs: Revised Section 508 sensory characteristics are not present in the Supports • 501 (Web)(Software) PDFs. Access University: • 504.2 (Authoring Tool) Supports Access University: Instructions that rely on • 602.3 (Support Docs) Access Analytics: sensory characteristics are not present in Supports Access Assistant.

Access Analytics: Instructions that rely on sensory characteristics are not present in Access Analytics. AMP: AMP provides equivalents for the uses of color in most cases. Within a set of pagination AMP: Partially Supports links, the current page is indicated solely by 1.4.1 Use of Color (Level A) Access Assistant: color. Also, Best Practices in AMP have both a Also applies to: Partially Supports numerical rating of Severity and a Revised Section 508 Electronic Docs: corresponding color-based severity level that Supports generally represents high, medium, or low • 501 (Web)(Software) Access University: severity, but where AMP defines each Best • 504.2 (Authoring Tool) Partially Supports Practice, the severity level is conveyed solely by • 602.3 (Support Docs) Access Analytics: color with no textual equivalent. Supports Access Assistant: The error message from an unsuccessful AMP login uses color alone to

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Criteria Conformance Level Remarks and Explanations render the error message without also indicating the error textually.

Electronic Docs: Color is not the only means of distinguishing an element or indicating an action in the PDFs.

Access University: Within pagination links, the current page is indicated solely by color. controls that are selected within the user profile picture settings are indicated solely by color.

Access Analytics: Color is not the only means of distinguishing an element or indicating an action in Access Analytics. AMP: No audio content that plays automatically is present in AMP.

AMP: Supports Access Assistant: No audio content that plays Access Assistant: 1.4.2 Audio Control (Level A) automatically is present in Access Assistant. Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: No audio content that plays Supports • 501 (Web)(Software) automatically is present in the PDFs. Access University: • 504.2 (Authoring Tool) Supports Access University: No audio content that plays • 602.3 (Support Docs) Access Analytics: automatically is present in Access University. Supports

Access Analytics: No audio content that plays automatically is present in Access Analytics. 2.1.1 Keyboard (Level A) AMP: In nearly every respect, the AMP user AMP: Partially Supports Also applies to: interface is fully accessible from the keyboard. Access Assistant: Revised Section 508 In a modest number of components, inactive Supports • 501 (Web)(Software) elements are included in the tab order, such as

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Criteria Conformance Level Remarks and Explanations • 504.2 (Authoring Tool) Electronic Docs: non-functional pagination links. In one ARIA- • 602.3 (Support Docs) Supports based page tab widget, the expected keyboard Access University: paradigm of using arrow keys to move from one Supports tab to the next is supported, but in addition, Access Analytics: each tab gets its own tab stop, which is Supports inappropriate. Also, informational can only be activated by tabbing to the button; screen reader users cannot activate them after navigating to them with arrow keys. And for the infrequent use of links that occur within tooltips, the links cannot be activated from the keyboard.

Access Assistant: Access Assistant provides keyboard functionality for all content.

Electronic Docs: The PDFs' Table of Contents links are keyboard accessible.

Access University: Access University provides keyboard functionality for all content.

Access Analytics: Access Analytics provides keyboard functionality for all content. AMP: No keyboard traps are observed in AMP. AMP: Supports

Access Assistant: 2.1.2 No Keyboard Trap (Level A) Access Assistant: No keyboard traps are Supports Also applies to: observed in AMP. Electronic Docs: Revised Section 508 Supports • 501 (Web)(Software) Electronic Docs: No keyboard traps are Access University: • 504.2 (Authoring Tool) observed in the PDFs. Supports

• 602.3 (Support Docs) Access Analytics: Access University: No keyboard traps are Supports observed in Access University.

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Criteria Conformance Level Remarks and Explanations

Access Analytics: No keyboard traps are observed in Access Analytics. AMP: AMP automatically times out a user’s session after 12 hours of inactivity but does not offer an accessible mechanism to extend the session. The WCAG 2.0 success criteria requires a 20-hour session to pass without such a mechanism. AMP: Partially Supports 2.2.1 Timing Adjustable (Level A) Access Assistant: Access Assistant: Access Assistant integrates Also applies to: Partially Supports with AMP and has the same session Revised Section 508 Electronic Docs: management as described above for AMP. Supports • 501 (Web)(Software) Access University: Electronic Docs: The PDFs do not have time • 504.2 (Authoring Tool) Supports limits. • 602.3 (Support Docs) Access Analytics: Supports Access University: Access University integrates with AMP and has the same session management as described above for AMP.

Access Analytics: Access Analytics integrates with AMP and has the same session management as described above for AMP. AMP: Supports AMP: AMP provides the functionality to pause 2.2.2 Pause, Stop, Hide (Level A) Access Assistant: Does and hide any of its auto-updating content. Also applies to: Not Support Revised Section 508 Electronic Docs: Access Assistant: Access Assistant does not Supports provide the functionality to pause and hide any • 501 (Web)(Software) Access University: of its auto-updating content. • 504.2 (Authoring Tool) Supports • 602.3 (Support Docs) Access Analytics: Electronic Docs: There is no moving, blinking, Supports scrolling or auto-updating content in the PDFs.

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Criteria Conformance Level Remarks and Explanations

Access University: There is no moving, blinking, scrolling or auto-updating content in Access University.

Access Analytics: There is no moving, blinking, scrolling or auto-updating content in Access Analytics. AMP: No flashing content is present in AMP.

AMP: Supports Access Assistant: No flashing content is 2.3.1 Three Flashes or Below Threshold (Level A) Access Assistant: present in Access Assistant. Also applies to: Supports Revised Section 508 Electronic Docs: Electronic Docs: No flashing content is present Supports in the PDFs. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Supports Access University: No flashing content is • 602.3 (Support Docs) Access Analytics: present in Access University. Supports Access Analytics: No flashing content is present in Access Analytics. AMP: AMP provides a mechanism for skipping repetitive content. The skip link works as AMP: Supports 2.4.1 Bypass Blocks (Level A) expected in Firefox and Chrome, but may not Access Assistant: Does Also applies to: work properly in Internet Explorer. not Support Revised Section 508 Electronic Docs: • 501 (Web)(Software) – Does not apply to non-web Access Assistant: Access Assistant does not Supports software provide a mechanism for skipping repetitive Access University: • 504.2 (Authoring Tool) content. Supports

• 602.3 (Support Docs) – Does not apply to non-web Access Analytics: Electronic Docs: There are no repetitive blocks docs Supports of content in the PDFs.

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Criteria Conformance Level Remarks and Explanations Access University: Access University provides a mechanism for skipping repetitive content.

Access Analytics: Access Analytics provides a mechanism for skipping repetitive content. AMP: AMP has meaningful page titles that describe their topic or purpose.

Access Assistant: Access Assistant has AMP: Supports meaningful page titles that describe their topic 2.4.2 Page Titled (Level A) Access Assistant: or purpose. Also applies to: Supports Revised Section 508 Electronic Docs: Electronic Docs: The PDFs are all Supports appropriately titled. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Supports Access University: Access University has • 602.3 (Support Docs) Access Analytics: meaningful page titles that describe their topic Supports or purpose.

Access Analytics: Access Analytics has meaningful page titles that describe their topic or purpose. AMP: In nearly all cases, the focus order when AMP: Partially Supports using AMP is correct, including the management Access Assistant: 2.4.3 Focus Order (Level A) of focus, such as to set focus to the start of a Partially Supports Also applies to: custom dialog when one appears or to an error Electronic Docs: Revised Section 508 message at the top of a form. In a small number Supports • 501 (Web)(Software) of cases, the focus order or management of Access University: • 504.2 (Authoring Tool) focus is not appropriate. Supports

• 602.3 (Support Docs) Access Analytics: Access Assistant: The tab order of active Partially Supports elements in the header is somewhat illogical.

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Criteria Conformance Level Remarks and Explanations And after a successful login, no element was focused or announced to indicate success.

Electronic Docs: The focus order in the PDFs is logical.

Access University: The focus order in the Access University is logical.

Access Analytics: The table within the disclosure widget in Access Analytics receives focus even when it is not visible. AMP: Nearly all links in AMP identify their purpose, within context. Most links that trigger the display of custom dialogs indicate this special action, but a small number do not. Some links have redundant text in their accessible name or description. And some graphical links AMP: Partially Supports may not be reliably announced by their intended Access Assistant: 2.4.4 Link Purpose (In Context) (Level A) accessible names in certain situations. Supports Also applies to: Electronic Docs: Revised Section 508 Access Assistant: Access Assistant Supports • 501 (Web)(Software) components receive focus in an order that Access University: • 504.2 (Authoring Tool) preserves meaning and operability. Supports

• 602.3 (Support Docs) Access Analytics: Electronic Docs: Links in the PDFs have Supports meaningful text.

Access University: Access University components receive focus in an order that preserves meaning and operability.

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Criteria Conformance Level Remarks and Explanations Access Analytics: Access Analytics components receive focus in an order that preserves meaning and operability. AMP: AMP’s default human language on each web page can be programmatically determined.

Access Assistant: The primary language of AMP: Supports Access Assistant’s screens is not indicated in 3.1.1 Language of Page (Level A) Access Assistant: Does the opening HTML tag. Also applies to: Not Support Revised Section 508 Electronic Docs: Does Electronic Docs: The PDFs do not specify a Not Support valid language. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Supports Access University: The default human • 602.3 (Support Docs) Access Analytics: language on each web page in Access Supports University can be programmatically determined.

Access Analytics: The default human language on each web page in Access Analytics can be programmatically determined. AMP: No component in AMP activates or changes content when a user places focus on AMP: Supports that component. Access Assistant: 3.2.1 On Focus (Level A) Supports Also applies to: Access Assistant: No component in the Electronic Docs: Revised Section 508 Access Assistant activates or changes content Supports • 501 (Web)(Software) when a user places focus on that component. Access University: • 504.2 (Authoring Tool) Supports Electronic Docs: No component in the PDFs • 602.3 (Support Docs) Access Analytics: activates or changes content when a user Supports places focus on that component.

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Criteria Conformance Level Remarks and Explanations Access University: No component in Access University activates or changes content when a user places focus on that component.

Access Analytics: No component in Access Analytics activates or changes content when a user places focus on that component. AMP: No component in AMP activates or changes context when the setting of a user interface component is changed, except where a user has been advised of that behavior.

Access Assistant: No component in Access Assistant activates or changes context when the setting of a user interface component is AMP: Supports changed, except where a user has been 3.2.2 On Input (Level A) Access Assistant: advised of that behavior. Also applies to: Supports Revised Section 508 Electronic Docs: Electronic Docs: No component in the PDFs Supports activates or changes context when the setting of • 501 (Web)(Software) Access University: a user interface component is changed, except • 504.2 (Authoring Tool) Supports where a user has been advised of that behavior. • 602.3 (Support Docs) Access Analytics: Supports Access University: No component in Access University activates or changes context when the setting of a user interface component is changed, except where a user has been advised of that behavior.

Access Analytics: No component in Access Analytics activates or changes context when the setting of a user interface component is

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Criteria Conformance Level Remarks and Explanations changed, except where a user has been advised of that behavior. AMP: AMP identifies fields in error at the top of the form and offers links to navigate directly to the affected fields.

AMP: Supports Access Assistant: Access Assistant identifies Access Assistant: 3.3.1 Error Identification (Level A) fields in error at the top of the form. Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: The PDFs do not have error Supports • 501 (Web)(Software) messages. Access University: • 504.2 (Authoring Tool) Supports Access University: Access University identifies • 602.3 (Support Docs) Access Analytics: fields in error at the top of the form and offers Supports links to navigate directly to the affected fields.

Access Analytics: Error messages are not used with Access Analytics. AMP: AMP provides labels and instructions in nearly all applicable cases. Its forms display asterisks to indicate fields that are required, but AMP: Partially Supports while this is a common convention, its meaning 3.3.2 Labels or Instructions (Level A) Access Assistant: is not stated explicitly. Also applies to: Partially Supports Revised Section 508 Electronic Docs: Access Assistant: The Asset search field in Supports Access Assistant lacks a valid label. Also, • 501 (Web)(Software) Access University: regarding keyboard use of the Node Capture • 504.2 (Authoring Tool) Partially Supports feature, the instructions in the online support • 602.3 (Support Docs) Access Analytics: site are insufficient. Supports Electronic Docs: No user input is required in the PDFs.

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Criteria Conformance Level Remarks and Explanations Access University: Required fields within the Profile section of Access University are visually indicated with an asterisk but are not announced by a screen reader.

Access Analytics: Fields in Access Analytics are labelled correctly. AMP: Most markup in AMP is valid and well- formed. A small number of pages have elements whose ‘id’ references are not unique or are not valid, and in one tree control, list container elements have been repurposed with ARIA roles, but without nullifying the list item elements. AMP: Partially Supports 4.1.1 Parsing (Level A) Access Assistant: Access Assistant: Pages in Access Assistant Also applies to: Supports do not have parsing issues. Revised Section 508 Electronic Docs: Supports Electronic Docs: The PDFs do not have • 501 (Web)(Software) Access University: parsing issues. • 504.2 (Authoring Tool) Partially Supports • 602.3 (Support Docs) Access Analytics: Access University: Most markup in Access Partially Supports University is valid and well-formed. A small number of pages have elements whose ‘id’ references are not unique or are not valid.

Access Analytics: Most markup in Access Analytics is valid and well-formed. A small number of pages have elements whose ‘id’ references are not unique or are not valid. 4.1.2 Name, Role, Value (Level A) AMP: Partially Supports AMP: For the vast majority of elements, AMP Also applies to: Access Assistant: provides appropriate names, and values. In key Revised Section 508 Partially Supports data tables, column headers have been

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Criteria Conformance Level Remarks and Explanations • 501 (Web)(Software) Electronic Docs: removed from the table structure due to the • 504.2 (Authoring Tool) Partially Supports invalid reassignment of the table header • 602.3 (Support Docs) Access University: elements to be sorting buttons, which prevents Partially Supports proper association between header and data Access Analytics: cells. In a modest number of cases, form Partially Supports controls have missing, incorrect, or inappropriate names, such as some Dashboard customization fields and certain controls in Filter panels. Key active elements related to the use of certain data tables resemble buttons but have no role. The button that hides or shows the Filter panel is inappropriately hidden from screen readers due to the inappropriate use of aria- hidden. In two tree controls, certain elements are incorrectly conveyed as being expandable when they are not, and the selection state may also be incorrect. Some controls have redundant content in their accessible names and descriptions. Some data tables update a counter as the user selects rows, while some combo boxes offer auto-suggestions, but this information is not dynamically rendered to users who are blind. AMP uses the ARIA role ‘alertdialog’ inappropriately to render certain system messages.

Access Assistant: The Asset search field in Access Assistant lacks a valid label.

Electronic Docs: Visually-hidden artifact logos are still announced by screen readers in the PDFs.

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Criteria Conformance Level Remarks and Explanations Access University: Links in Access University have been styled to appear as buttons but remain as links, column headers have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons.

Access Analytics: Column headers in Access Analytics have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons.

Table 2: Success Criteria, Level AA

Notes: Criteria Conformance Level Remarks and Explanations AMP: No content requiring live captions is present in AMP. AMP: Supports Access Assistant: No content requiring live Access Assistant: 1.2.4 Captions (Live) (Level AA) captions is present in Access Assistant. Also applies to: Supports Electronic Docs: Revised Section 508 Electronic Docs: No content requiring live Supports • 501 (Web)(Software) captions is present in the PDFs. Access University: • 504.2 (Authoring Tool) Supports Access University: No content requiring live • 602.3 (Support Docs) Access Analytics: captions is present in Access University. Supports Access Analytics: No content requiring live captions is present in Access Analytics.

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Criteria Conformance Level Remarks and Explanations AMP: No content requiring audio description is present in AMP.

Access Assistant: No content requiring audio AMP: Supports description is present in Access Assistant. Access Assistant: 1.2.5 Audio Description (Prerecorded) (Level AA) Supports Also applies to: Electronic Docs: No content requiring audio Electronic Docs: Revised Section 508 description is present in the PDFs. Supports • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Access University: No audio descriptions are Does Not Support available for prerecorded videos in Access • 602.3 (Support Docs) Access Analytics: University. The videos do include a full text Supports version directly before or after the videos.

Access Analytics: No content requiring audio description is present in the Access Analytics. AMP: AMP’s visual representation of text has a sufficient contrast ratio.

Access Assistant: Access Assistant’s visual AMP: Supports representation of text has a sufficient contrast 1.4.3 Contrast (Minimum) (Level AA) Access Assistant: ratio. Also applies to: Supports Revised Section 508 Electronic Docs: Electronic Docs: Contrast standards are met in Supports the PDFs. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Partially Supports Access University: There are instances within • 602.3 (Support Docs) Access Analytics: Access University that do not provide sufficient Supports color contrast. These areas include, error messages within the Profile preferences page, headings within the My Report page and a minor insufficiency with links in odd numbered table rows.

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Criteria Conformance Level Remarks and Explanations

Access Analytics: Access Analytics’ visual representation of text has a sufficient contrast ratio. AMP: AMP utilizes responsive design and generally adjusts the page layout in response to browser zoom. However, some components do not adjust properly, such as the dialog to choose which columns to display in a data grid and to offer to export to Excel. In such cases, the content may be cut off and unreachable without lowering the browser zoom level. AMP: Partially Supports

Access Assistant: 1.4.4 Resize text (Level AA) Access Assistant: Text can be resized without Supports Also applies to: assistive technology up to 200% without the loss Electronic Docs: Revised Section 508 of content or functionality in Access Assistant. Partially Supports • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Electronic Docs: In the Use Case Results PDF, Supports some portions of the document to not reflow • 602.3 (Support Docs) Access Analytics: properly and are not readable. Supports

Access University: Text can be resized without assistive technology up to 200% without the loss of content or functionality in Access Assistant.

Access Analytics: Text can be resized without assistive technology up to 200% without the loss of content or functionality in Access Analytics. 1.4.5 Images of Text (Level AA) AMP: Supports Also applies to: Access Assistant: AMP: AMP uses text instead of images of text Revised Section 508 Supports except where essential. • 501 (Web)(Software) Electronic Docs: • 504.2 (Authoring Tool) Supports

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Criteria Conformance Level Remarks and Explanations • 602.3 (Support Docs) Access University: Access Assistant: Access Assistant uses text Supports instead of images of text except where Access Analytics: essential. Supports Electronic Docs: The PDFs do not contain any text, only images of text.

Access University: Access University uses text instead of images of text except where essential.

Access Analytics: Access Analytics uses text instead of images of text except where essential. AMP: AMP has more than one way to locate a web page, except where the web page is a step in a process.

Access Assistant: Access Assistant has more AMP: Supports 2.4.5 Multiple Ways (Level AA) than one way to locate a web page, except Access Assistant: Also applies to: where the web page is a step in a process. Supports Revised Section 508 Electronic Docs: • 501 (Web)(Software) – Does not apply to non-web Electronic Docs: The Best Practice Detail PDF Partially Supports software does not provide bookmarks to highlight Access University: • 504.2 (Authoring Tool) important sections and to facilitate navigation Supports though this lengthy document. • 602.3 (Support Docs) – Does not apply to non-web Access Analytics:

docs Supports Access University: Access University has more than one way to locate a web page, except where the web page is a step in a process.

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Criteria Conformance Level Remarks and Explanations Access Analytics: Access Analytics has more than one way to locate a web page, except where the web page is a step in a process. AMP: Headings and labels accurately describe content in AMP.

Access Assistant: View, Edit, and Delete AMP: Supports buttons do not specify their unique target in Access Assistant: 2.4.6 Headings and Labels (Level AA) Access Assistant. Partially Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: The PDFs do not contain Supports • 501 (Web)(Software) descriptive labels or headings. Access University: • 504.2 (Authoring Tool) Supports Access University: Headings and labels • 602.3 (Support Docs) Access Analytics: accurately describe content in Access Supports University.

Access Analytics: Headings and labels accurately describe content in Access Analytics. AMP: AMP provides a visible indication of keyboard focus for actionable elements on the AMP: Supports pages. 2.4.7 Focus Visible (Level AA) Access Assistant: Also applies to: Supports Access Assistant: Access Assistant provides a Revised Section 508 Electronic Docs: visible indication of keyboard focus for Partially Supports actionable elements on the pages. • 501 (Web)(Software) Access University: • 504.2 (Authoring Tool) Partially Supports Electronic Docs: The Best Practice Detail PDF • 602.3 (Support Docs) Access Analytics: does not provide bookmarks to highlight Supports important sections and to facilitate navigation though this lengthy document.

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Criteria Conformance Level Remarks and Explanations Access University: The Columns Visible within the My Report in Access University does not have a visible focus indicator, the columns that it controls are all viewable by default.

Access Analytics: Access Analytics provides a visible indication of keyboard focus for actionable elements on the pages. AMP: AMP does not use inline languages in its pages.

AMP: Supports Access Assistant: Access Assistant does not Access Assistant: 3.1.2 Language of Parts (Level AA) use inline languages in its pages. Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: The PDFs do not use inline Supports • 501 (Web)(Software) languages in its pages. Access University: • 504.2 (Authoring Tool) Supports Access University: Access University does not • 602.3 (Support Docs) Access Analytics: use inline languages in its pages. Supports

Access Analytics: Access Analytics does not use inline languages in its pages. AMP: Navigation is consistent throughout the 3.2.3 Consistent Navigation (Level AA) AMP: Supports AMP. Also applies to: Access Assistant: Revised Section 508 Supports Access Assistant: Navigation is consistent Electronic Docs: throughout Access Assistant. • 501 (Web)(Software) – Does not apply to non-web Supports software Access University: Electronic Docs: This criterion does not apply • 504.2 (Authoring Tool) Supports to non-web documents. • 602.3 (Support Docs) – Does not apply to non-web Access Analytics: docs Supports Access University: Navigation is consistent throughout Access University.

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Criteria Conformance Level Remarks and Explanations

Access Analytics: Navigation is consistent throughout Access Analytics. AMP: AMP identifies components with the same functionality consistently across the website.

Access Assistant: Access Assistant identifies 3.2.4 Consistent Identification (Level AA) AMP: Supports components with the same functionality Also applies to: Access Assistant: consistently across the website. Revised Section 508 Supports Electronic Docs: Electronic Docs: This criterion does not apply • 501 (Web)(Software) – Does not apply to non-web Supports to non-web documents. software Access University: • 504.2 (Authoring Tool) Supports Access University: Access University identifies • 602.3 (Support Docs) – Does not apply to non-web Access Analytics: components with the same functionality docs Supports consistently across the website.

Access Analytics: Access Analytics identifies components with the same functionality consistently across the website. AMP: Error messages in AMP provide AMP: Supports suggestions for fixing the errors where 3.3.3 Error Suggestion (Level AA) Access Assistant: appropriate. Also applies to: Supports Revised Section 508 Electronic Docs: Access Assistant: Error messages in Access Supports Assistant provide suggestions for fixing the • 501 (Web)(Software) Access University: errors where appropriate. • 504.2 (Authoring Tool) Supports • 602.3 (Support Docs) Access Analytics: Electronic Docs: The PDFs do not have error Supports messages.

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Criteria Conformance Level Remarks and Explanations Access University: Error messages in Access University provide suggestions for fixing the errors where appropriate.

Access Analytics: Error messages in Access Analytics provide suggestions for fixing the errors where appropriate. AMP: AMP does not contain financial or legal transactions.

AMP: Supports Access Assistant: Access Assistant does not Access Assistant: 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) contain financial or legal transactions. Supports Also applies to: Electronic Docs: Revised Section 508 Electronic Docs: The PDFs do not contain Supports • 501 (Web)(Software) financial or legal transactions. Access University: • 504.2 (Authoring Tool) Supports Access University: Access University does not • 602.3 (Support Docs) Access Analytics: contain financial or legal transactions. Supports

Access Analytics: Access Analytics does not contain financial or legal transactions.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

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Conformance Criteria Remarks and Explanations Level AMP: All core functionality and most secondary functionality is usable by people without vision with the following exceptions:

• As noted in 1.1.1 Non-text Content, a small number of controls are missing or have inappropriate accessible names. • As noted in 1.3.1 Info and Relationships, in key data tables, column headers have been removed from the table structure due to the invalid reassignment of the table header elements. AMP: Partially • As noted in 1.3.2 Meaningful Sequence, the Supports order of some content is not navigated in the Access Assistant: Partially Supports visually presented order. Electronic Docs: • As noted in 2.1.1 Keyboard, some inactive 302.1 Without Vision Partially Supports components remain in the tab order and Access University: information tooltips cannot be activated when Partially Supports tabbing to them. Access Analytics: • As noted in 2.4.3 Focus Order, in a small Partially Supports number of instances, focus order is not appropriate. • As noted in 2.4.4 Link Purpose (In Context), some links do not specify their purpose. • As noted in 3.3.2 Labels or Instructions, asterisks used to convey a required field are not clearly stated as to their purpose to the user. • As noted in 4.1.1 Parsing, a small number of instances where duplicate ID’s have been used. • As noted in 4.1.2 Name, Role, Value, there is a modest amount of missing or incorrect field

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Conformance Criteria Remarks and Explanations Level labels, missing roles, and column headers have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons. Access Assistant: All core functionality and most secondary functionality is usable by people without vision with the following exceptions:

• As noted in 1.3.1 Info and Relationships, the access search field is missing a label and table headers and data cells are not properly associated. • As noted in 1.3.2 Meaningful Sequence, headings are appended to the bottom of the page instead of in the visual content flow. • As noted in 2.4.1 Bypass Blocks, there is no mechanism to skip repetitive content. • As noted in 2.4.3 Focus Order, tab order within header is somewhat illogical. • As noted in 3.3.2 Labels or Instructions, an asset search field is not labelled. • As noted in 4.1.2 Name, Role, Value, Asset, a search field is not labelled. Electronic Docs: All core functionality and most secondary functionality is usable by people without vision with the following exceptions:

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Conformance Criteria Remarks and Explanations Level • As noted in 1.1.1 Non-text Content, visually- hidden artifact logos are announced by screen readers. • As noted in 1.3.1 Info and Relationships, two of the reference tables in the Use Case Results PDF do not have valid table headers. • As noted in 1.3.2 Meaningful Sequence, visually-hidden artifact logos are announced by screen readers. • As noted in 3.1.1 Language of Page, the PDFs do not specify a valid language. • As noted in 4.1.2 Name, Role, Value, visually- hidden artifact logos are announced by screen readers. • As noted in 2.4.5 Multiple Ways, bookmarks are not provided to highlight important sections and to facilitate navigation though this lengthy document. Access University: All core functionality and most secondary functionality is usable by people without vision with the following exceptions:

• As noted in 1.1.1 Non-text Content, graded quiz results, i.e., checkmarks or X icons, do not have a text equivalent. • As noted in 1.2.5 Audio Description (Prerecorded), no audio descriptions are available for prerecorded videos.

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Conformance Criteria Remarks and Explanations Level • As noted in 1.3.1 Info and Relationships, groups of radio buttons and checkboxes are not grouped with fieldsets. • As noted in 3.3.2 Labels or Instructions, required fields within the Profile section are visually indicated with an asterisk but are not announced by a screen reader. • As noted in 4.1.1 Parsing, a small number of pages have elements whose ‘id’ references are not unique or are not valid. • As noted in 4.1.2 Name, Role, Value, links have been styled to look like buttons and have button type functionality and column headers have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons. Access Analytics: All core functionality and most secondary functionality is usable by people without vision with the following exceptions:

• As noted in 1.3.1 Info and Relationships, column headers have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons. • As noted in 2.4.3 Focus Order, a visually hidden table can be navigated to with keyboard • As noted in 4.1.1 Parsing, a small number of pages have elements whose ‘id’ references are not unique or are not valid.

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Conformance Criteria Remarks and Explanations Level • As noted in 4.1.2 Name, Role, Value, column headers have been removed from the table structure due to the invalid reassignment of the table header elements to be sorting buttons.

AMP: All core functionality and most secondary functionality is usable by people with limited vision with the following exceptions:

• As noted in 1.4.1 Use of Color, pagination links rely on color to indicate selection and some sections within Best Practices convey severity AMP: Partially with color alone. Supports • As noted in 2.4.3 Focus Order, in a small Access Assistant: number of cases, the focus order or management Partially Supports of focus is not appropriate. Electronic Docs: 302.2 With Limited Vision • As noted in 1.4.4 Resize text, some components Partially Supports do not adjust properly, such as the dialog to Access University: choose which columns to display in a data grid Partially Supports and to offer to export to Excel. Access Analytics: Partially Supports Access Assistant: All core functionality and most secondary functionality is usable by people with limited vision with the following exceptions:

• As noted in 1.4.1 Use of Color, the error message from an unsuccessful AMP login uses color alone to render the error message without also indicating the error textually.

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Conformance Criteria Remarks and Explanations Level • As noted in 2.4.3 Focus Order, the tab order of active elements in the header is somewhat illogical. Electronic Docs: All core functionality and most secondary functionality is usable by people with limited vision with the following exceptions:

• As noted in 1.4.4 Resize text, in the Use Case Results PDF, some portions of the document to not reflow properly and are not readable. • As noted in 2.4.7 Focus Visible, the Best Practice Detail PDF does not provide bookmarks to highlight important sections and to facilitate navigation though this lengthy document. Access University: All core functionality and most secondary functionality is usable by people with limited vision with the following exceptions:

• As noted in 1.4.1 Use of Color, within pagination links, the current page is indicated solely by color. Button controls that are selected within the user profile picture settings are indicated solely by color. • As noted in 1.4.3 Contrast (Minimum), error messages within the Profile preferences page, headings within the My Report page and a minor insufficiency with links in odd numbered table rows.

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Conformance Criteria Remarks and Explanations Level • As noted in 2.4.7 Focus Visible, the Columns Visible menu within the My Report does not have a visible focus indicator. Access Analytics: All core functionality and most secondary functionality is usable by people with limited vision with the following exception:

• As noted in 2.4.3 Focus Order, the table within the disclosure widget receives focus even when it is not visible. AMP: All core functionality and most secondary functionality is usable by people without the perception of color with the following exceptions:

• As noted in 1.4.1 Use of Color, within a set of AMP: Partially Supports pagination links, the current page is indicated Access Assistant: solely by color. Within the Best Practices the Partially Supports severity level is conveyed solely by color. Electronic Docs: 302.3 Without Perception of Color Access Assistant: All core functionality and most Supports secondary functionality is usable by people without the Access University: perception of color with the following exceptions: Partially Supports

Access Analytics: • ?? Supports

Electronic Docs: All core functionality and most secondary functionality is usable by people without the perception of color.

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Conformance Criteria Remarks and Explanations Level Access University: All core functionality and most secondary functionality is usable by people without the perception of color with the following exceptions:

• As noted in 1.4.1 Use of Color, within pagination links, the current page is indicated solely by color. Button controls that are selected within the user profile picture settings are indicated solely by color. • 1.4.3 Contrast (Minimum), error messages within the Profile preferences page, headings within the My Report page and a minor insufficiency with links in odd numbered table rows. Access Analytics: All core functionality and most secondary functionality is usable by people without the perception of color. AMP: Does not include any content or control which AMP: Supports relies on the user's ability to hear. Access Assistant: Access Assistant: Does not include any content or Supports control which relies on the user's ability to hear. Electronic Docs: Electronic Docs: Does not include any content or 302.4 Without Hearing Supports control which relies on the user's ability to hear. Access University: Access University: Does not include any content or Supports control which relies on the user's ability to hear. Access Analytics: Access Analytics: Does not include any content or Supports control which relies on the user's ability to hear. AMP: Supports AMP: Does not include any content or control which 302.5 With Limited Hearing Access Assistant: relies on the user's ability to hear. Supports

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Conformance Criteria Remarks and Explanations Level Electronic Docs: Access Assistant: Does not include any content or Supports control which relies on the user's ability to hear. Access University: Electronic Docs: Does not include any content or Supports control which relies on the user's ability to hear. Access Analytics: Access University: Does not include any content or Supports control which relies on the user's ability to hear. Access Analytics: Does not include any content or control which relies on the user's ability to hear. AMP: Does not include any content or control which AMP: Supports relies on the user's ability to speak. Access Assistant: Access Assistant: Does not include any content or Supports control which relies on the user's ability to speak. Electronic Docs: Electronic Docs: Does not include any content or 302.6 Without Speech Supports control which relies on the user's ability to speak. Access University: Access University: Does not include any content or Supports control which relies on the user's ability to speak. Access Analytics: Access Analytics: Does not include any content or Supports control which relies on the user's ability to speak. AMP: All core functionality and most secondary functionality is usable by people with limited ability to AMP: Partially manipulate controls with the following exceptions: Supports Access Assistant: • As noted in 2.1.1 Keyboard, inactive elements Partially Supports are included in the tab order. The infrequent use Electronic Docs: 302.7 With Limited Manipulation of links that occur within tooltips, the links cannot Supports be activated from the keyboard. Access University: • As noted in 2.4.3 Focus Order, in a small Supports number of cases, the focus order or management Access Analytics: of focus is not appropriate. Partially Supports Access Assistant: All core functionality and most secondary functionality is usable by people with limited

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Conformance Criteria Remarks and Explanations Level ability to manipulate controls with the following exception:

• As noted in 2.4.1 Bypass Blocks, does not provide a mechanism for skipping repetitive content. Electronic Docs: All core functionality and most secondary functionality is usable by people with limited ability to manipulate controls. Access University: All core functionality and most secondary functionality is usable by people with limited ability to manipulate controls. Access Analytics: All core functionality and most secondary functionality is usable by people with limited ability to manipulate controls with the following exception:

• As noted in 2.4.3 Focus Order, the table within the disclosure widget receives focus even when it is not visible. AMP: Does not include any content or control which AMP: Supports relies on the user's ability to reach or rely on strength. Access Assistant: Access Assistant: Does not include any content or Supports control which relies on the user's ability to reach or rely Electronic Docs: on strength. 302.8 With Limited Reach and Strength Supports Electronic Docs: Does not include any content or Access University: control which relies on the user's ability to reach or rely Supports on strength. Access Analytics: Access University: Does not include any content or Supports control which relies on the user's ability to reach or rely on strength.

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Conformance Criteria Remarks and Explanations Level Access Analytics: Does not include any content or control which relies on the user's ability to reach or rely on strength. AMP: Does not include any content or control which impacts a user's limited language, cognitive or learning abilities. AMP: Supports Access Assistant: Does not include any content or Access Assistant: control which impacts a user's limited language, Supports cognitive or learning abilities. Electronic Docs: Electronic Docs: Does not include any content or 302.9 With Limited Language, Cognitive, and Learning Supports control which impacts a user's limited language, Abilities Access University: cognitive or learning abilities. Supports Access University: Does not include any content or Access Analytics: control which impacts a user's limited language, Supports cognitive or learning abilities. Access Analytics: Does not include any content or control which impacts a user's limited language, cognitive or learning abilities.

Legal Disclaimer (Company)

Include your company legal disclaimer here, if needed

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