Spot Light On... Automotive PRODUCTION LOGISTICS

Quarterly newsletter from Rudolph and Hellmann Automotive Summer 2011 The only providers of dedicated on-site production and reverse logistics for the automotive sector in the UK Probably the biggest 3pl contract awarded Nigel Walker in the automotive sector during 2011 Contract Manager – Plant When did you start working with Rudolph and A major car manufacturer has Hellmann Automotive? I started working for awarded a 3pl contract for an the company upon commencement of the joint venture in April 2000. unprecedented six year period. What previous logistics and automotive MINI Plant Oxford has awarded the assembly, painted body, and Want to subscribe to our newsletter? experience do you have? My experience in production logistics contract to Rudolph and Hellmann Automotive. Sign-up at www.rh-automotive.co.uk/news-and-case-studies logistics spans 22 years, prior to working here, I worked on-site at the Rover distribution centre “We are no stranger to MINI Plant Oxford having been the key in Grovely Lane, Longbridge. onsite logistics provider since securing the business via competitive How do you feel your experience in the tender in 2001. During this period we have grown from a handful Farewell, Sir Uwe automotive industry helps you to help of people to employing over 400 highly trained staff. customers deliver their requirements on a day The highly successful logistics joint venture A chance to say thank you We have also, since 2001, pro actively supported and of Rudolph and Hellmann Automotive would At the last Rudolph and Hellmann Automotive to day basis? Constantly pushing the boundaries not have been possible without the strong board meeting the directors had a chance to thank and delivering better services every day enables successfully delivered a number of smaller projects in leadership of Uwe Roth, of Rudolph Logistics. Uwe for his significant contributions. them to keep ahead of their competition. partnership with the plant. However, we do believe this As an enthusiastic collector of to be the largest tender offered to the 3pl market in the His experience and guidance enabled the What you enjoy most about your job? There antique weapons he was presented UK at this time. As a result, much of the competition acquisition of accounts from Rover, , are no boundaries within Rudolph and Hellmann with a sword with personalised MINI, and in the UK plus Audi and Automotive with regard to getting things we faced were significantly larger, highly respected and engraving by Rudolph and Hellmann Volkswagen in Dubai. All of this within the last discussed, agreed and actioned. The directors capable international operators” Automotive’s directors. are always on hand and available to offer support thirteen years of cooperation. Martin Rollings, Managing Director, Rudolph and For the full case study visit and advice. Uwe helped secure contracts with AVME Hellmann Automotive. www.rh-automotive.co.uk/ in Dubai and MINI in the UK Where’s the most interesting automotive news-and-case-studies/ For the full case study visit www.rh-automotive.co.uk/ With these two major success, the five year production location you have visited and why? farewell_sir_uwe news-and-case-studies/3pl_contract_awarded AVME contract and six year MINI contract, Uwe Rolls Royce factory in Chichester, mainly because retired from his position of Managing Director of of the original non-automated processes still Rudolph Logistics as well as Director of the being maintained. joint ventures in the UK and Dubai. Anything unusual or interesting you want to Rudolph and Hellmann Automotive host divulge? Great wife behind me, wouldn’t be where I am today if it were not for her. I’ve also climbed Sydney Harbour Bridge (Australia). Global Automotive Conference Uwe Roth being presented with his For the full case study visit sword in a humorous www.rh-automotive.co.uk/news-and-case- As a specialist in on-site automotive logistics, Rudolph and play on a knighthood. studies/nigel_walker Hellmann Automotive couldn’t have a better pedigree. With two of the strongest privately owned global logistics FREE Supply Chain providers as parent companies, this strategic alliance Supply Chain Consultation Process Implementation Contract Logistics Audit & Healthcheck provides them with many benefits. Therefore when this year’s annual conference for Hellmann Discreetly assess your inbound and Set-up your inbound and outbound Provide you with a complete out Our FREE ‘on site logistics’ audit – Automotive Logistics was to be hosted in the UK, who better to outbound supply chain and submit a supply chain to maximise efficiency, sourced cost centre operating to your carried out under a non-disclosure detailed report on the areas you can recruit and train your people and step SLA and KPI’s. agreement anywhere in mainland UK. organise the global event than the sibling company. improve and save money. away when everything is working. Drive out excess cost and inefficiency n Fixed Term Contracts – from The timing couldn’t have been more appropriate as Rudolph and from your manufacturing supply chain n Discreet Assessment n Consultation and Evaluation months to years depending upon Hellmann Automotive had recently been awarded what is thought to be through better processes, systems and the largest ever, on-site logistics contract in automotive manufacturing in n Full Logistics Audit n Recruitment and Implementation your requirements training. Our findings will be reported the UK. n Process Mapping n Spot Audits and Support n Rolling Contracts – should you in full confidence and will provide a wish to continue a fixed term detailed analysis of where savings and There could only be one possible venue, Oxford, which provided a n Process Re-Engineering contract but not wish to enter into improvements can be made. great forum for the 47 delegates representing 21 countries from across n Process Development another fixed term contract the global network of Hellmann Automotive Logistics. n Error Proofing To find out more call us on n Project Based Contracts – if you The tremendous growth despite emerging from a global recession is n Tender Specification Creation have a specific, defined project that testimony of the commitment and hard work of everyone within the you would like us to work on 01543 441670 organisation. Building on the conference motto of last year ‘Customer Retention – how do we earn the next contract?’ the new motto this year is ‘Customer Satisfaction – how can we continuously improve the Rudolph and Hellmann Automotive Ltd The delegates at Wadham College Oxford Charter House, Sandford Street, Lichfield, Staffordshire WS13 6QA UK quality of our services?” Tel: 01543 441670 Fax: 01543 441678 Email: [email protected] Web: www.rh-automotive.co.uk For the full case study visit www.rh-automotive.co.uk/news-and-case-studies/global_automotive_conference The only providers of dedicated on-site production and reverse logistics for the automotive sector in the UK

12 supervisors achieve Reconfiguration of Are you meeting the Cost savings and a 92% Green Audit Result sets Lloyds Registered your MHE fleet could challenges of the more robust solution the VDA benchmark Quality Management significantly reduce latest employment when delivering System Auditors operating costs legislation? trackside Accreditation

An essential component on cost reduction is The Agency Workers Regulations (AWR) come Rudolph and Hellmann Automotive were the continual re-evaluation of your Materials into force in , Scotland and Wales on tasked to manage a revised logistics process to Handling Equipment (MHE). This dictates the 1st October 2011 and give agency workers work alongside the automotive manufacturer way labour is allocated and distributed. If the the same basic working and employment to provide a robust lineside logistics solution The focus on quality is crucial to sustaining build plan gets revised, this has an impact on conditions as if they had been recruited that would support the complex process of long term business success. Which is why activity; therefore a review of MHE is essential. directly to carry out the same job. picking, sequencing and delivering of vehicle Rudolph and Hellmann Automotive have wiring harnesses to the manufacturing line. When the German quality standard VDA, was revised, the objective was to invested in twelve supervisors to undertake The process starts with an audit to identify any The regulations will hit the logistics the training and qualifications necessary to areas for cost saving opportunities. Our Senior industry and automotive manufacturing Rationalisation of the handling re-organise the process audit. The goal was to make it even more precise become QMS (Quality Management System) Operations and Contract management team sector hardest reduced costs and adapt it to the changing requirements of the automotive industry. Auditors. Leading to the individuals becoming individually focus on all processes across current Agency workers provide a flexible workforce and As part of a cost saving initiative the automotive registered as internal QMS auditors at IRCA With every automotive manufacturer keen to achieve a ‘Green Status’ operating areas. ensure customers receive cost-effective, flexible manufacturer requested a larger part of this (Internal Register of Certified Auditors) level. logistics services which can react with the day- activity be transferred to Rudolph and Hellmann If an area is identified as having potential for the standard is stringent to-day changes of the automotive manufacturing Automotive. Falling within current on-site ISO 9001:2008 Internationally Recognised improvement, all possible opportunities for The VDA audit is always a very demanding point in the calendar of any automotive environment. We are confident our team and activity enabled both the manufacturer’s Quality Management System Standard synergy are explored. A detailed analysis is manufacturer adhering to the standards, and Bentley are no different. suppliers have the necessary expertise and logistics team and the Rudolph and Hellmann Having completed a two day course the carried out on configuration, layout, and storage planning to be fully compliant with the new Automotive project team to design and Successfully gained, the ‘Green Status’ was maintained until it was revised in 2010, supervisors are fully converse with the structure to examine if a more efficient and cost effective legislation and continue to provide its customers implement a revised solution. and content of ISO 9001 and the benefits solution could be utilised within the specific dramatically increasing the scrutiny and criteria. Unfortunately, for Bentley and Rudolph and with a best-in class logistics service. Hellmann Automotive, this raising of the standard coincided with a major restructure of the this delivers. Having qualified internal QMS warehousing capacity. As a result, the responsibility of receiving the audits will make the business more effective manufacturing infrastructure. It’s a matter of balance Working with HR specialists to create a vehicle harnesses now falls within Rudolph and and ensure consistency and improvement of “Key to success is the speeding up of overall framework for compliance Hellmann’s current logistics operation. The internal working practices and processes to With two external sites closing and a consolidation of operations on-site to streamline the throughput of full pallet material to reduce In anticipation of the new regulations being kits are now picked in sequence and delivered ISO 9001 standard. manufacturing process and increase efficiency, the Green Status was narrowly missed and operational cost without sacrificing quality of service.” introduced, we are currently working with HR to trackside, where an operative feeds the specialists to ensure that the implications of the individual harness kits in true sequence order, the result was an Amber Status. Having access to this expertise within the business Mark Cranidge, Operations Director of AWR are fully understood ensuring that our providing a final visual check. Because the will ensure that Rudolph and Hellmann Automotive Rudolph and Hellmann Automotive It was critical the ‘Green Status’ be achieved employee processes are compatible. The team operative can now also manage any required can deliver a quality driven, robust logistics service is also in the process of negotiating with current re-sequencing activity of the harness kits, next to As expected, the audit was intense but after many hours of focus and attention to detail, the to its existing and potential customers. To find out more about how we could deliver Green Status was awarded. It wasn’t long before the good news was celebrated. you a considerable ongoing operating cost agency personnel suppliers to agree a business the manufacturing line, the benefit of the revised For the full case study visit benefit, plus a flexible, quality driven service, why framework to move forward under the new process has seen an overall cost saving and has “Well done to everybody involved. A great result especially considering the complexity in our www.rh-automotive.co.uk/news-and-case- not request a FREE ‘no obligation’ audit. regulations. provided a more robust solution. logistics processes.” studies/12_supervisors For the full case study visit For the full case study visit Michael Straughan, Member of the Board, Bentley Manufacturing For the full case study visit www.rh-automotive.co.uk/news-and-case- http://www.rh-automotive.co.uk/news-and- www.rh-automotive.co.uk/news-and-case- For the full case study visit www.rh-automotive.co.uk/news-and-case-studies/green_audit_result studies/mhe_fleet case-studies/employment_legislation studies/cost_savings

Keeping each person clear about the objectives Critical in the provision of a robust logistics service set and the reason why Over 400 bespoke designed containers suitability of the container is critical in the If you want continual improvement in your levels of operations staff to raise overall awareness. are used to deliver sequenced parts provision of a robust logistics service. received and then transferred to the In order to ensure the transfer of services, operational performance then you must increase This is supported with encouragement for them ‘B to C’ containers before being Rudolph and Hellmann Automotive’s employee operational awareness. Communication to continually take pride and responsibility in delivered trackside in the correct contract and operations management in a busy production environment is often delivering a flexible quality driven service to the quantities and sequence order. team worked closely with the customer’s challenging – so you must keep it simple end customer. Due to the time sensitive nature of logistics team to agree a suitable service The Rudolph and Hellmann Automotive operational “If people are clear about the route you want them to which the containers are utilised and also schedule and specification for the ongoing project team takes overall responsibility for updating take, you get better results and increased motivation.” the value of the products which they service. A cost benefit has already been the communication boards. This ensures each Jeff Hyde, Finance Director and Company Secretary repeatedly cradle, the condition and demonstrated to the end customer. performance indicator is accurately presented to all Rudolph and Hellmann Automotive

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