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Index to Documents Index to Documents No Document Date 1. Station Poster – Assisted boarding point December 2017 2. Flyer – Access for all December 2017 3. Flyer – Boarding with your mobility device December 2017 4. Flyer – Tips for safe access December 2017 5. Citytrain Station Access Guide December 2017 6. Infotainment Screens – Allocated spaces December 2017 7. Infotainment Screens – Assistance December 2017 8. Infotainment Screens – Assisted boarding December 2017 9. Infotainment Screens – Priority seating December 2017 Level 22 Waterfront Place 1 Eagle Street Brisbane PO Box 7844 Waterfront Place QLD 4001 Australia DX 102 Brisbane T +61 7 3119 6000 F +61 7 3119 1000 minterellison.com ME_143266442_1 Do you require assistance getting on or off the train? Please wait near the assisted boarding point and we will come to you. How it works • Boarding assistance may be provided by station staff present on the platform. • Alternatively, assistance will be provided by the train guard at the assisted boarding point. For further information Use the station help phone, the onboard emergency help button, text 0428 774 636 or call 13 16 17 Access for all If you need assistance getting on or off the train at any Citytrain station, just wait near the assisted boarding point and we will come to you. This point is indicated by a blue and white symbol for accessibility and is typically located near the middle of the platform. At many stations, the assisted boarding point will be located on a higher section of the platform to allow for easier access to and from the carriage. The assisted boarding point is also usually close to other access features such as the emergency and disability assistance phone, hearing aid loops, audio and visual timetable information and lifts. When your train arrives at the station, let the guard or station staff know your destination and they can deploy the portable boarding ramp or provide any other assistance you may require. To safely use the ramp, your mobility aid should not exceed 750mm wide by 1300mm long, and the combined weight of you, your mobility aid and any carried items should not exceed 300kg. For further information on using your mobility aid on the Queensland Rail network, visit queenslandrail.com.au/easyaccess or email [email protected] Boarding safely with your wheelchair or mobility scooter Safe, easy access with Queensland Rail At Queensland Rail stations, just wait for your train at the assisted boarding point, which is typically near the middle of the platform. At many stations, this area is located on a higher section of the platform. If a station has a high level platform, you can choose to board and disembark independently or request use of the ramp. When using the ramp to board or disembark, remember: If you require assistance, let the guard or 1 station staff at the assisted boarding point know and tell them your destination. 2 Wait until the ramp is in place and stabilised by the staff member assisting. Check that your front wheels are aligned 3 facing in the direction of the ramp. When onboard, position your wheelchair or 4 mobility scooter in the allocated space. If you require manual assistance from the guard or station staff, ensure that your wheelchair has handles and that the combined weight of you, your wheelchair, the staff member assisting and any baggage does not exceed the maximum 300 kg allowed on the ramp. If you use a power wheelchair or mobility scooter you will need to negotiate the ramp independently. For further information on using your mobility aid on the Queensland Rail network, visit queenslandrail.com.au/easyaccess or email [email protected] Tips for safe and easy access with Queensland Rail Safe, easy access with Queensland Rail Queensland Rail welcomes customers who use a wheelchair or mobility scooter. To help ensure your journey with Queensland Rail is safe and easy, we suggest that you follow these useful tips: • Keep your wheelchair or mobility scooter well maintained. Before leaving home be sure to check your tyre pressure, battery charge, brakes and any lights or horns. • Match your speed to the conditions. Watch for crowds, platform edges, stairs, water and other hazards. • Know the dimensions of your wheelchair or mobility scooter. To access Queensland Rail services, it should not exceed 750mm wide by 1300mm long. • Ensure that the combined weight of you, your wheelchair or mobility scooter and any carried goods does not exceed 300kg. • Use the assisted boarding point and onboard allocated spaces; they’re for your safety and convenience. • Queensland Rail staff are here to help. Just let them know your destination, and any assistance you may require. • Use the Emergency and Disability Help Phone if no staff are nearby. There’s no penalty for requesting assistance. • Save the numbers 13 16 17 and text service 0428 774 636 in your phone. For further information on using your mobility aid on the Queensland Rail network, visit queenslandrail.com.au/easyaccess or email [email protected] queenslandrail.com.au For further information Station Access Guide Phone: 13 16 17 Effective December 2017 TTY: (07) 3606 5800 Text only: 0428 774 636 Queensland Rail Limited ABN 71 132 181 090 QR3672.15_1217 Station listing legend Facilities andaccessibility Safety Hearing loops information customer Accessible 10 6 onanewtrain Travelling 9 4 atrain toboard Using theramp point boarding Assisted 5 3 3 stations Citytrain Accessing 1 Introduction 2 1 South East Queensland train, busway and light rail network map Effective 19 December 2016 8 Gympie North Sunshine Coast line Key 8 Traveston 8 Cooran 8 Pomona Ferny Grove and Beenleigh lines 8 Cooroy North 7 Eumundi Shorncliffe and Cleveland lines 7 Yandina 6 Airport and Gold Coast lines Nambour 6 Woombye Caboolture/Sunshine Coast 6 Palmwoods and Ipswich/Rosewood lines 5 Eudlo 5 Redcliffe Peninsula and Springfield lines Mooloolah 5 Landsborough Doomben line 5 Beerwah 4 Glasshouse Mountains Special event service only 4 Beerburrum Busway lines 4 Elimbah Caboolture line 3 Caboolture Redcliffe Peninsula line G:link light rail line 3 Morayfield Kippa-Ring 3 G:link stage 2 light rail line (from Helensvale) Rothwell 3 3 Burpengary Expected completion – early 2018 Mango Hill East 3 3 Narangba Mango Hill 3 Murrumba Downs 3 3 Dakabin Kallangur 3 Transfer to other train services 2/3 3 Petrie 2 1 Lawnton TransLink fare zones 2 Bray Park Transfer to busway services 2 Strathpine 2 Transfer to light rail service from early 2018 2 Bald Hills Shorncliffe line 2 Carseldine 2 Special fares apply 2 Shorncliffe 2 2 a Zillmere Sandgate Independent access Ferny Grove 2 2 2 Ferny Grove line Deagon 2 Keperr Geebung 2 2 2 North Boondall 1 Assisted access Grovely n 2 1/ Kedron Brook Sunshine Boondall 2 Oxford Park irginia Nudgee 2 * 1 V King George Square and Queen Street Mitchelto 1 Lutwyche Banyo 2 Gaythorne 1 1 Bindha 2 1 Enoggera 1/2 QUT Kelvin Grove Northgate There are many bus services scheduled to connect Alderley 1 Nundah 1 n Newmarket 1 1 1 with train services at most train stations. Please use 1 Toombul Herston InternationalDomestic Airport Airport the TransLink journey planner to plan your journey. RBWH Wilsto Airport line Inner Northern Windsor Clayfield 1 Express services do not stop at all stations depicted Eagle Junction Hendra 1 Busway Exhibition Wooloowin on this map. Please refer to separate line timetables 1 1 Ascot Normanby 1 1 Albion for details. Roma KGS Doomben 1 Street & QS* 1 Most train stations have free park ’n’ ride facilities. 1 1 Doomben Bowen Hills line 1 1 Milton For details visit translink.com.au or call Fortitude Valley 13 12 30 anytime. 1 1 Auchenflower Cultural Brisbane # 1 Central 1 1 Toowong Centre Services to and from the airport stations South Brisbane 1 are operated by Airtrain Citylink Limited 1 Taringa 1 South Bank 1 1 1 ABN 98 066 543 315 pursuant to a contract Mater Hill 1 2 1 1 1/2 for services with Queensland Rail. Woolloongabba 2 1 1 Indooroopilly 1 Park ‡ Road Services to and from Gympie North do not UQ Lakes BurandaCoorparooNormanMorningside ParkCannonMurarrie Hill HemmantLindum stop at Eagle Junction. 1 Chelmer Wynnum North 2 1 Boggo 1 Dutton Wynnum 2 Road Park Eastern Stones CornerLanglands Park Schematic map – not to scale. 1/2 Graceville 2 Fairfield 1 Busway Wynnum Central 2 1 Manly 2 1 Greenslopes Sherwood Yeronga Lota 2 PA Hospital 1 1 Holland Park 2 2 Corinda Yeerongpilly 1/2 West 2 1 Thorneside 2 Oxley Birkdale 2 Moorooka 2 Griffith University 2 2 Darra Wellington Point 2/3 Rocklea 2 2 Wacol Upper Mount Gravatt 2 Ormiston 3 Salisbury 2 2 Gailes Cleveland 3 Richlands 2 Coopers Plains 2 Eight Mile Plains 2 2 Goodna 2 3 Banoon South East Cleveland line 2/3 Redbank Springfield Sunnybank 2 Busway 3 Riverview 3 Springfield Central Altandi 2 3 Dinmore Springfield line Runcorn 2 3 Ebbw Vale Fruitgrove 2 3 Bundamba Kuraby 2 3 Booval Trinder Park 2 3 East Ipswich Woodridge 2 3 Ipswich Kingston 2/3 3 Thomas Street Ipswich line Loganlea 3 3 Wulkuraka Bethania 3 3 Karrabin Edens Landing 3 3 Walloon Holmview 3 4 Thagoona 5 5 Beenleigh 3 5 5 5 4 Rosewood Beenleigh line 5 Rosewood line 5 4 Ormeau 5 4 Coomera GCUHGriffithQueen UniversityNerang StreetSouthport Street 5 Helensvale Southport South Broadwater Parklands 5 Nerang Main Beach 5 Robina Surfers Paradise North 5 6 Varsity Lakes Cypress Avenue 5 Gold Coast line Cavill Avenue 5 Surfers Paradise 5 Northcliffe 5 Florida Gardens 5 Broadbeach North 5 G:link Broadbeach South 5 Download the MyTransLink app, visit translink.com.au or call 13 12 30 Queensland Rail is committed to providing accessible rail services for all customers.
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