EMERGENCY SERVICES - STAYING SAFE Organisation Contact Details About This Organisation Website Life Threatening Emergencies
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EMERGENCY SERVICES - STAYING SAFE Organisation Contact details About this organisation Website Life Threatening Emergencies. For life EMERGENCY Telephone Triple Zero http://www.disaster.qld.gov.au/Disaster- threatening, critical or serious situations EMERGENCY Organisations Police, Ambulance, Fire Brigade (000) Resources/Emergency_Contacts.html only Queensland Police Services is the states law enforcement agency. This site provides and overview of the service, community programs (Youth/PCYC, alcohol and drug, community liaison and support, road EMERGENCY Telephone Triple Zero POLICE safety FAQs, Crime Victims survey, Community Supporting Police, Neighbourhood watch, safer Qld http://www.police.qld.gov.au/forms/contact.asp (000) Community Grants, Weapons Licensing), Regional Policing information and on-line services. The Police Service have police liaison officers that speak various languages. CRIME STOPPERS 1800 333 000 For urgent matters http://www.police.qld.gov.au/ POLICELINK 131 444 For non-urgent contact. 24/7 reporting of non-urgent incidents and non-urgent property crime http://www.police.qld.gov.au/ Police Liaison Officers are employed by the Queensland Police Service to establish and maintain a Cultural Advisory Unit 07 3364 positive rapport between culturally specify communities and the Queensland Police Service. The PLO POLICE LIAISON OFFICER 3934 or contact your local police positions are filled by people from CALD backgrounds including Aboriginal and Torres Strait Islander, http://www.police.qld.gov.au/join/plo/default.htm station Chinese, Vietnamese, Fijian-Indian, Samoan, Sudanese and Arabic speaking backgrounds. PLOs role is to build trust and understanding through liaison by assisting community and police reduce and prevent POLICE STATION LOCATOR QPS General Enquiries - 131 444 Use the website tool to find the nearest Police Station to a Queensland location. See website next. www.police.qld.gov.au/station-locator/station_locator.asp Together with the Queensland Fire and Rescue Service , Emergency Management Queensland and Queensland Corrective Services, the Queensland Ambulance Service is a part of the Department of Community Safety. The Queensland Ambulance Service delivers services to the public from more than 280 ambulance response locations across the State which are organised into seven regions, and are supported by a Central office located at the Kedron Park Emergency Services Facility in Brisbane, Australia. QAS has been providing first aid training to Queenslanders for over 100 years. This includes Courses in First Aid and Injury Prevention and sales of first aid kits, resuscitation masks and other items. EMERGENCY Telephone Triple Zero QAS co-ordinates a Baby Capsule Hire service for the community, and ambulance staff are fully trained AMBULANCE http://www.ambulance.qld.gov.au/default.asp (000) to fit capsules so that babies are safe and comfortable. The QAS provides non-urgent ambulance transport for patients where a doctor/medical officer has approved such transport. To qualify for QAS non-urgent ambulance transport, the patient is required to meet the QAS transport criteria, for example, there must be a clinical necessity/medical reason for the QAS transport to be undertaken. The doctor/medical officer must complete a QAS Medical Authorisation Transport Request form and forward it to the QAS. The QAS requires a minimum of 48 hours notice prior to the requested transport date to ensure resources are available to undertake the transport. Page 1 of 12 The Queensland Fire and Rescue Service is a division of the Queensland Government Department of Community Safety and the primary provider of fire and rescue services throughout Queensland. While fires are best known for turning out to fires in homes, buildings or in the bush, the QFRS provides a vast range of other fire and rescue services including: •Rescue - road accident and other types of rescue •Chemical and hazardous material management FIRE BRIGADE EMERGENCY Telephone Triple 000 •Community awareness and education on fire and road safety issues Building fire safety inspection, https://www.fire.qld.gov.au/ investigation and prosecution •Administering legislation relating to fire and safety, hazardous materials facilities and hazard mitigation •Rural land management advice regarding the role and use of fire •Fire scene investigation •Alarm monitoring and response •Commercial training in fire fighting, fire safety and evacuation procedures. Page 2 of 12 The State Emergency Service (SES) is a volunteer organisation made up of local people who have volunteered to prepare themselves and their communities to minimise the effects of disasters. SES volunteers do not receive any financial payment. The QLD SES responds at the local and national levels STATE EMERGENCY SERVICE (SES) 132 500 to many different types of activations including disasters and emergencies including: cyclones, storms, http://www.emergency.qld.gov.au/ses/ floods, crime scenes and forensic searches, public events, body recovery, earthquakes, cliff rescues, transportation incidents (road./air/sea), landslides, searches for missing persons and animal disease outbreaks. The Queensland Poisons Information Centre is located in the Pharmacy Department in the Royal Children's Hospital, Brisbane. The role of the Centre is to provide the public and health professionals of Queensland with prompt, up-to-date and appropriate information, and advice to assist in the management of poisonings and suspected poisonings. All calls are answered by pharmacists who have specific additional training in toxicology and the provision of poisons information. The website has http://www.health.qld.gov.au/PoisonsInformationCentre/d POISONS INFORMATION SERVICE 13 11 26 information about poisoning, stings and bites, snake efault.asp The Centre also has access to a range of consultants who can provide expert advice about bites and stings, mushrooms, plants, spiders, snakes, insects and the management of poisoned patients. ENERGEX for South East Queensland residents. Loss of power and for dangerous situation or downed POWER SUPPLY/OUTAGES 13 62 62 Emergencies 13 19 62 http://www.energex.com.au/ power lines. 13 12 53 ENERGEX - General Enquiries http://www.energex.com.au/ 13 22 96 ERGON ENERGY for non SEQ residents. Faults http://www.ergon.com.au/ Triple zero (000) or 13 16 70 ERGON ENERGY for non SEQ residents. Life threatening emergencies only http://www.ergon.com.au/ 13 10 46 ERGON ENERGY. General Enquiries http://www.ergon.com.au/ 13 22 96 (24/7) ERGON ENERGY. Power outages http://www.ergon.com.au/ 13 24 63 ORIGIN ENERGY - for Energy Offers http://www.originenergy.com.au/ 13 24 61 ORIGIN ENERGY - General queries, Account/billing. http://www.originenergy.com.au/ http://www.business.qld.gov.au/industry/energy/gas/gas- GAS 13 25 23 Queensland Government information site on energy sources and information queensland 131 161 ELGAS - new Residential Customers http://www.elgas.com.au/ 1300 362 389 ELGAS - Business Customers http://www.elgas.com.au/ 1800 819 783 ELGAS Emergency 24/7 http://www.elgas.com.au/ 1800 065 258 ELGAS Technical maintenance http://www.elgas.com.au/ LOCAL COUNCILS 07 3403 8888 (24/7 call centre For contact with the Council visit the website at http://www.brisbane.qld.gov.au/about- BRISBANE CITY COUNCIL http://www.brisbane.qld.gov.au/ number) council/contact/index.htm General Enquiries: 07 3412 3412 Only use this no. when contacting LOGAN CITY COUNCIL www.logan.qld.gov.au Council from a mobile phone or from outside Logan City. 1300 1 LOGAN (1300 156 426) This no. is only for use by customers within Logan City from a landline Water enquiries or to report a leak or fault ph: 07 3412 5494 Water leaks and After Hours Emergency After hours emergency service pH: 07 3412 3412 MORETON BAY REGIONAL COUNCIL General Enquiries: 07 3205 0555 http://www.moretonbay.qld.gov.au/ Emergency After Hours: 07 3205 0555 Page 3 of 12 REDLANDS CITY COUNCIL General Enquiries: 07 3829 8999 http://www.redland.qld.gov.au/Pages/home.aspx Emergency: 07 3829 8999 HEALTH & HOSPITALS INFORMATION MEDICAL EMERGENCY TELEPHONE http://www.myhospitals.gov.au/browse/qld/brisbane/nam HEALTH & HOSPITALS INFORMATION Triple Zero (000). Non-urgent e-asc/2 health advice: 13 43 25 84 Queensland Health - www.health.qld.gov.au/multicultural MULTICULTURAL HEALTH 07 3328 9007 http://www.health.qld.gov.au/multicultural/ [email protected] Page 4 of 12 http://www.health.qld.gov.au/services/metronorth/metron PUBLIC HOSPITALS BRISBANE REGION 07 5433 8888 Caboolture Hospital - Address: McKean Street, Caboolture. orth_cabool_hosp.asp http://www.myhospitals.gov.au/hospital/ellen-barron- PUBLIC HOSPITALS BRISBANE REGION 07 3139 6500 Ellen Barron Family Centre - Address: Hamilton Road, Chermside. family-centre http://www.health.qld.gov.au/services/westmoreton/ipswi PUBLIC HOSPITALS BRISBANE REGION 07 3810 1111 Ipswich Hospital - Address: Chelmsford Avenue, Ipswich. ch-hosp.asp http://www.health.qld.gov.au/services/metrosouth/logan- PUBLIC HOSPITALS BRISBANE REGION 07 3299 8899 Logan Hospital - Address: Cnr Armstrong and Loganlea Roeds, Meadowbrook. hosp.asp http://www.health.qld.gov.au/services/metrosouth/dunwic PUBLIC HOSPITALS BRISBANE REGION 07 3409 9059 Marie Rose Centre - address: 36 Oxley Parade, Dunwich. h.asp Mater Adult - Hospital - A private hospital that provides public services - Address: Raymond Terrace, http://www.mater.org.au/Home/Hospitals/Mater-Adult- PUBLIC HOSPITALS BRISBANE REGION 07 3163 8111 South Brisbane. Hospital Mater