Oakworth Crews Communicate for Safety

NASHVILLE DIVISION

second edition | 2016

Oakworth crews communicate for safety

Nicholas Jones, conductor, rides a rail car while switching at Oakworth Yard in Decatur, Ala. Conductor Nicholas Jones The Y103 runs seven days already reviewed their paperwork caught a brief ride in the locomo- a week. Jones and Joey Dixon, in the office with Yardmaster Bill tive cab into the Oakworth Yard locomotive engineer, work five of Thomas and crafted a plan for the bowl. He enjoyed a few moments those. day. Jones radioed his location of warmth before stepping into “I like being outside and work- and next action to Dixon and effi- the crisp air as the sun began to ing with different people,” said ciently began operating switches, peek over the surrounding rail Jones, who joined the railroad pulling pins, coupling cars and all cars. about six years ago on the advice the rest that each cut requires. “We are going to switch out of his father, a retired carman Each action was preceded by a about 200 cars today,” Jones in Birmingham, Alabama. radio conversation. said. “Mostly we will be in the yard Stepping out of the cab, Jones “Communication between us before we cut to the southern in- climbed down the locomotive and is vital to ensure nothing is going terchange and bring a cut back.” began the work. He and Dixon had Continued on page 3 Rick Haggard, environmental specialist, collects a water sample near a fueling location in Murfreesboro, Tenn.

Environmental Health conducts inspections, safety briefings Recently, Rick Haggard knelt by a creek near the Murfreesboro, Tennessee, terminal and scooped a sample of water. He visually inspected it and marked the container for later testing. It is all part of routine environmental inspections for the Nashville- based environmental specialist. “Being a good environmental steward is about paying attention to detail while in the field, communicating and listening to people,” Haggard said. “Environmental Field Services is dedicated to staying compliant and working safely on a daily basis.” He was in Murfreesboro to conduct first-quarter stormwater inspec- Rick Haggard, environmental specialist, brings a tions. Every year CSX performs Environmental Compliance Assurance new track mat to Murfreesboro to help prevent Reviews to assess facility and yard compliance with the thousands of fuel spills. pages of local, state and federal law that govern the policies and procedures of CSX operations. Environmental Field Services regularly conducts onsite inspections, as well as managing and recycling waste, running CSX treatment plants, sampling outfalls and staying compliant with permits. Haggard and other department employees used the field trips as an opportunity to speak with employees they met about potential slips, trips and falls, which continue to be the leading cause of injury on the railroad. Public Safety, Health and Environment Department employees conducted safety awareness briefings with employees throughout March. “Everyone has been receptive and happy to participate in this safety awareness effort,” Haggard said. Rick Haggard, environmental specialist, inspects a water sample.

“Being a good environmental steward is about paying attention to detail while in the field, communicating and listening to people. Environmental Field Services is dedicated to staying compliant and working safely on a daily basis.” —Rick Haggard, environmental specialist

2 | NASHVILLE DIVISION Slips, trips, falls — and preventers The following are types of falls and preventers to assist in avoiding these type of incidents. • Step-down-type fall: Incidents in which the foot encounters an unexpected step down, such as a hole or weak spot that gives way in the walking surface. • Preventer: Plan route and know the area to avoid this fall. • Forced rotation-type fall: Incidents Nicholas Jones, conductor, operates a switch. occur when someone’s foot encounters an unexpected object or the edge of a change in surface elevation — hole, Oakworth crews depression, curb, step, stone or uneven surface crack or floor plate — that caus- communicate es a person to turn an ankle. • Preventer: Be prepared for changes in the working surface to avoid this fall. for safety Continued from page 1 • Trip-type falls (trip and fall): Incidents to be moving and to make in which the team member encounters sure we know everything that an unseen or unnoticed raised object in is going on,” Jones said. the walking path. Dixon agreed, noting “I • Preventer: Maintain awareness of sur- move forward, back, stop, roundings to avoid this fall. and communicate when I’m • Slip-type falls (slip and fall): Incidents in Three Step Protection.” occur when a team member slips and The rule can be found goes into a sliding motion until balance Nicholas Jones, conductor, uses in the Safe Job Procedures three-point contact to ride a loco- is lost. section, rule 19, of CSX’s motive while switching. • Preventer: Keep surfaces clean and dry Safe Way and Safe Job to avoid this fall. Wear proper shoes and Procedures book. It states that the locomotive footing for the surface. engineer must place the: Take a look at work area around feet and 1. Independent brake in the FULL APPLICATION legs. Look at the items that are waist level position; and, if necessary, make a brake pipe re- and lower. Are these items stored properly? duction sufficient to hold the equipment. Are any items protruding so that feet or legs 2. Reverse lever in the CENTER position. may strike them while moving through the 3. Generator field switch in the OFF position. work area? Are cords, hoses or wires in the walking path?

How do you prepare for inclement weather? “Ensure I have all my rain gear with me.” — Chris Ollis, conductor, Nashville

NASHVILLE DIVISION | 3 In addition to Evansville Intermodal Terminal Manager Tracy Brasfield, the Evansville Intermodal team includes, from left, Brian Basham and David Summers, intermodal service workers; Bill Christian, central lift maintenance group; and Gary Williams, intermodal service worker. Evansville Intermodal consistently safe Tracy Brasfield, three-year em- area is another perk of the small each incident, discussing why it hap- ployee and Evansville Intermodal workforce. Team members rapidly pened and how it could have been terminal manager, joined the team learn the ins and outs of their area. prevented. during a seven-year reportable inju- “It’s like they have eyes in the “When we talk about safety, they ry-free record. back of their heads,” Brasfield said. take it to heart,” she said. “When Now that their safety success ap- “If they see a driver doing something they’re working, they know they’re proaches 10 years in April, the team wrong, they’re on top of correcting never pushed to get their work done. remains determined to keep safety him or her and ensuring it doesn’t They know what needs to get done their top priority. With the newest happen again.” and ensure safety always comes first.” member joining in 2008, the majority Occasionally, Brasfield goes Brasfield believes talking about of the group has worked together out into the yard and conducts safety is paramount to anything the since the early 1990s. observations. She has noticed that team does in the yard. She reminds Brasfield cited longevity as one keeping the yard safe is a team effort. employees how important it is to of the keys to the team’s safety She strives to help employees feel remain vigilant, and follow rules and success. comfortable coming to her with any regulations. “Co-workers have had time to concerns or opinions on how to help “They may do something a hun- build good friendships with one an- enhance the yard. dred times, but it only takes one time other,” she said. “With as small a team “We’ve built a culture in which for it to change their life forever,” she as this, it ensures everybody knows we want people to understand we’re said. what the other is doing. Employees not observing them to point fingers,” To continue the injury-free mark, are able to keep an eye on one an- Brasfield said. “We’re doing it so we team members plan to constantly other and continue doing their work.” can go home safely every night.” raise the standards for safety, help- Employees being able to quickly During daily safety briefings, ing ensure employees are being familiarize themselves with the envi- team members discuss reported challenged to improve wherever ronment and requirements for that injuries systemwide. They review necessary.

What do you see your co-workers doing to work safely? “Everybody wears their safety apparel and everything they’re supposed to have when they go out on the job. We have job briefings and talk to each other. It’s important because we all want to go home safely.” —Greg Hoodenpyle, locomotive engineer, Evansville

4 | NASHVILLE DIVISION Rebel Steel praises CSX service As a small business, Rebel Steel friends of mine.” “We get them there in time so cus- Inc. in La Vergne, Tennessee, relies on Rebel Steel was established in tomers can meet their commitments,” CSX’s service so it can provide quality October 1981 to provide precision said Bryan Stone, trainmaster. “Good service to its customers. slit steel coils on a just-in-time basis. communication with the customer is “I have a great relationship with The company receives coiled steel important.” the crew that serves us,” said Lee from a variety of mills, primarily The online Ship CSX customer Hays, Rebel Steel shipping supervi- shipped by rail. It takes the steel order tracking feature is a useful tool sor, in the first-quarter Voice of the and cuts it to customer specifica- that allows Hays to anticipate pre- Customer survey. “They are excellent tions before re-coiling and shipping cisely what orders will arrive when, so people to work with.” to the final customer. Rebel Steel Rebel Steel can prepare to manufac- Johnny Cooper, locomotive en- provides steel to a variety of indus- ture specific orders. gineer, and Ricky Harris, conductor, tries, including the manufacturers of “I get a notice every day of what work the M771 local that provides appliances, water heaters, shelving, cars I have en route from CSX; I find service to Rebel Steel Monday-Friday. office furniture and electric motors, that’s a very important tool,” he said. “They take care of whatever what among others. “It lets me plan when to expect the we need,” Hays said. “Sometimes I CSX brings about five cars of cars. I know exactly where they’re at, just wave to them. Sometimes I go coiled steel each day on the M771 and we know we can count down there and chat. I consider them and pulls the empties. on the crew.”

“We get them there in time so customers can meet their customer commitments. Good communication with the customer is important.” —Bryan Stone, trainmaster

Support available for employees involved in critical incidents medical professionals. they can return to their routine The Critical Incident “We know that our people duties as soon as possible. Response Plan (CIRP) make the difference in safely pro- • Reconnect affected employ- details resources for relief, viding service excellence to our ees with their social network counseling and other services customers,” said Cindy Sanborn, for additional support. chief operating officer. “When em- • Provide information on stress At CSX, safety is a way of ployees are affected by a critical and tips for managing it. life. Critical incidents don’t incident, we want to make sure occur often, but when they do they receive the support they The CIRP is administered by happen, CSX has a comprehen- need to help them move forward the CSX Employee Assistance sive plan in place to support with their lives and their work.” Program team. All EAP person- employees who are directly A “critical incident” is defined nel are qualified mental health affected by these traumatic as an FRA-reportable accident or professionals who are trained in events. The CIRP was created incident that results in a fatality, psychological first aid and can to help involved employees loss of limb or other serious bodily provide support to assist with identify and cope with their injury or a catastrophic accident or a variety of employee health responses to critical incidents incident that could be reasonably concerns. The EAP is available by providing options for relief, expected to impair a directly-in- to all CSX employees and their counseling and other services. volved employee’s ability to per- immediate family members 24/7 Directly affected employees form his or her job duties safely. at 800-657-3366. may access a volunteer peer The CIRP is designed to help For more information about support network in addition • Reduce employees’ intense the CIRP, visit the Employee to support services provided reactions to a traumatic event. Gateway and search using the by the EAP or other qualified • “Normalize” the experience so keyword “CIRP.”

NASHVILLE DIVISION | 5 Nucor Steel employees gather in Memphis. Memphis teams providing for Nucor It did not take long for Memphis crews to draw Nucor trucks in structural steel I-beams manufactured praise from their newest customer, Nucor Steel. at its facility in Blytheville, Arkansas. The first-quarter Voice of the Customer survey The Q533 inbound crew makes an initial setout in touted “great customer service.” Memphis about 11 p.m. daily, which includes about “Being able to accurately predict what is coming 15 cars that the night yard job sets out for Nucor. so we can schedule our crews to meet that demand They also pull the loaded cars for delivery to Nucor’s is vital,” said David Blount, Nucor crew leader. “It is customers. a market business. When it is blowing and going, we “I get great customer service,” the survey response have stuff to do. There’s no way to do it without that said. “They are prompt with their information and quick communication.” to get information when asked. They do a good job Nucor recently purchased the transload facility adja- and are there when they tell us they will be. I’ve had cent to the Memphis terminal from Transload Services. no issues with service.” Sisk named Evansville road foreman of engines Tom Sisk is the new road foreman of engines for CE&D Subdivision. He was hired for the role in August 2015 and trained before taking over duties in November. Sisk worked four years as a conductor and 10 years as a locomotive engineer before serving as Evansville yardmaster four years. He enjoys helping train crews resolve any issues they may have and hopes to help division employees build upon their safety record. Sisk and his wife, Audie, live in Madisonville, Kentucky, with their sons, Bradley, 12, and Jack, 10. The boys are involved in baseball, which Sisk looks forward to assisting with this summer. He also enjoys playing guitar and drums.

6 | NASHVILLE DIVISION Take a safe seat A bright blue bench sits in the crew room in Decatur, Alabama. It is one of several new benches division- wide purchased as part of the 2016 Safe Returns projects. “It allows crews to sit and have a place to stow their bags so they aren’t a potential tripping hazard,” said Bill A new bench in the Decatur, Ala., crew room enhances safety. Thomas, yardmaster. The new bench arrived in early March. Safe Returns is a program that began in 2004 to help risk factors, driving down costs and ensuring safety of their enhance safety by reducing injuries and incidents on the co-workers, safe delivery of our customers’ freight and railroad. It offers substantial rewards for divisions that limit reduced damage to CSX equipment and rail infrastructure.

New T&E payroll and hours of service systems get positive reviews Four technology projects now in testing will simplify payroll and hours of service reporting and more. By now, you’ve probably heard the good news: Payroll and Crew Management have teamed up to enhance their systems, making it easier for T&E employees to report their pay and hours of service, through four technology projects: • Payroll Reporting: T&E payroll reporting is being moved from the mainframe to a Web-based interface, which will be easier to navigate and include features like drop-down menus to make reporting easier. • Hours of Service Modernization: The FRA Hours of Service screens will also move to the Web, en- hancing the user experience and data integrity for chairmen. So far, the enhancements have received FRA reporting compliance. Responsibilities will positive feedback from union chairmen and employees also be expanded, with conductors and locomotive in the field. engineers completing HOS reporting. “I am excited and optimistic about these projects, • Trainees on Tickets: Trainees and qualifying em- which have the same goals: to provide a better user ployees in the engineer and trainman crafts will be interface with the payroll and HOS systems, ensure added to crew trip tickets, reducing the amount of FRA HOS compliance and better align with challeng- time employees spend completing their payrolls. ing business needs in the future,” said Kyle Campbell, • Training & Qualifying Tool: This new tool will opti- manager-Field Training. mize training schedules at individual locations and The system enhancements are being tested and are provide advance weekly schedules for trainees and scheduled to be in place this summer. More information qualifying employees. about training and launch dates will be available soon In December, Payroll and Crew Management team on the Employee Gateway, CSX TV and in division members presented the new systems to local union newsletters. NASHVILLE DIVISION | 7 Chattanooga's Wauhatchie Yard Q&A with J.D. Phillips, Chattanooga locomotive engineer What does your job entail? “I am the locomotive engineer on the Y225, a local yard job with industry switching. We go to Cravens Yard and switch the TRANSFLO facility at Alton Park, Siskin Steel & Supply Co. and PSC Metals Inc., and whatever else needs to be done, such as pulling the shop tracks after repairs and moving them into the outbound tracks. “ How do you work safely? “I have to remain vigilant and be situationally aware of my conductor at all times, and help keep up with Form W’s when operating on the main line. We also do our calendar day inspections to ensure consists are maintained and reported accurately.” How does communication enhance safety? “Communication is key. We have an updated job briefing throughout the day. My conductor always talks to me.” J.D. Phillips, Chattanooga locomotive engineer, What do you most enjoy about the job? likes fishing with his sons, Jacob, 13; Mason, 10; “The team effort we display daily to stay safe and get the job done.” and Brody, 5. What did you do before joining the railroad? “I was an infantryman 15 years active duty in the Army and the National Guard.” What made you decide to join the railroad? “My ex-wife’s dad was a 30-year conductor out here, so he helped me along.” What do you admire about your co-workers? “The rolling job briefing throughout the day. That’s the best thing to do. Conductors can come up with more efficient ways to switch the job. I just stop, go forward, use Three Step Protection and back up.” What do you enjoy doing outside of work? “I have fun fishing with my sons, Jacob, 13; Mason, 10; and Brody, 5. I also like fishing with the Tims Ford Bass Club. I hunt in the fall, cook and eat.”

J.D. Phillips, Chattanooga locomotive engineer, enjoys fishing.

Describe a process or tool that enhances railroad operations in your location.

“Last year we got a new remote-controlled locomotive, an RCL 2. It has an enhanced communication system.” — Brandon Heckler, conductor, Decatur, Ill.

8 | NASHVILLE DIVISION Russell ensures environmental compliance Originally from Buffalo, New part of the family.” organized through categorized pho- York, Alyssa Russell worked as an Russell’s duties include ensuring tos. She compiled a photo logbook Erie County environmental special- the yard is operating within environ- of what needs to be managed and Chattanooga's Wauhatchie Yard ist before joining CSX in November mental regulations. disposed of within the yard. It also 2014 in Evansville, Indiana. “The things she does on the allows Engineering to see the area in Her experience translates well environmental side — keeping which they will work and what needs to her role as a CSX environmental everything where it’s supposed to to be done. field services coordinator. be — help us,” said Ted Monday, “It helps build a good relation- Russell Glidden, manager of Evansville roadmaster. “She took it ship with all the departments in the environmental field services, has upon herself to make a staging area yard when you go out of your way worked alongside her since day to help us get rid of scrap asphalt, to help them,” she said. “It’s a team one. concrete, wood and rail. It took all effort at that point. I help them com- “She’s smart and brings knowl- the guesswork out.” plete their job, and they’ll help me edge to the table,” he said. “She has Russell also photographs poten- complete mine.” learned quickly about this job and tial Engineering project sites. Responsible for covering a ma- always has something to offer.” “She makes it easy on us,” jority of the division, Russell has vis- Russell has enjoyed the transi- Monday said. “To be here such ited approximately 15 large yards. tion and area in which she works. a short time, she is on top of her “I learn something new every “In New York, everything is fast- game. She’s devoted and works day with this job,” she said. “I paced,” she said. “People here are hard.” hope to keep building relation- personable and welcoming. From A visual learner and processor, ships with my co-workers and the my first day on the job, I felt like a Russell finds it easiest to keep department.”

NASHVILLE DIVISION | 9 Q&A with Ryan Culp, Evansville conductor Why did you join the railroad? happened, plus the customer can “Before coming to CSX, I was a contract track access that information in close to worker in Vincennes, Indiana. Working for the rail- real time.” road was something I was always interested in, so How do you work safely? I put in an application and hoped for the best.” “Getting the right information What does your job entail? at the right time is vital to accom- “I run from Evansville to Nashville and back. plishing the job safely. The place- Now we’re hauling a lot of coal, mixed freight, grain ment of HazMat cars and accurate Ryan Culp, and tote trains.” documentation is important for an Evansville conductor How do you prepare for summer’s heat? emergency response in the event of “Drink lots of water and stock up on white an incident.” T-shirts to reflect the sun’s rays. When I was a Who do you work safely for? track worker, my old man told me to always wear “My wife, Judy, and our daughter, Keylee, 4. white T-shirts. You’ll get them dirty, but as far as What do you enjoy doing in your free time? heat, it helps out.” “I spend time at the park, fish and mushroom Is there any equipment or procedure that hunt with my daughter. We look for morel mush- enhances efficiency? rooms. Some people find them and sell them at “The Onboard Work Order helps. You can give farmers’ markets. Myself, I like to eat them. If I’m a play-by-play of what actions you took and cars not doing that, I’m fishing for crappie, bass or you switched out. It makes it easier for conductors catfish. If I take my daughter, I like to go to easy to keep track and for everybody else to know what bluegill spots.”

10 | NASHVILLE DIVISION Towles runs No. 1562 one more time Q&A with Ryan Culp, Evansville conductor For the past 15 years, Locomotive No. 1562 has been Lamar Towles’ rolling office in Memphis. He has worked multiple railroad jobs since joining CSX in 1993. He most recently was on the 202 job. Towles retired March 22. His co-workers presented him a signed, handmade wood plaque replica of Locomotive No. 1562. “I will miss the people I work with,” he said. Towles enjoyed his last days on the job as he always has: working through the switch list to adjust it for efficiency and dispensing advice to newer employees. “The main thing I tell them is, don’t fight the knowledge,” he said. Lamar Towles, Memphis locomotive engineer, prepares for one of his final days working aboard “Experienced employees have a lot to Locomotive No. 1562. share. You have to know your situation Towles’ experience as substi- again and promptly moved to New and surroundings. I tell people that tute yardmaster gave him a differ- York City. Eventually he found his it’s a piece of metal. It doesn’t have a ent perspective as a locomotive way back to Tennessee, working brain, so don’t let it outsmart you.” engineer. construction before joining the rail- Stopping and making adjustments “There is a lot of planning that road in 1993. He started in Nashville for safety whenever necessary is one goes on behind the scenes,” he and moved to Memphis in 2001. of the job’s most important parts, said. “We interchange with three He and his wife of 16 years, Towles added. railroads, so there is always some- Barbara Joyce, have three children “You might see a move here that thing different.” and nine grandchildren. He and his will save you three or four moves Now that his career is behind brother bought a 40-acre portion of there,” he said. “You can think of ways him, Towles looks forward to relax- their grandfather’s farm and use it as to do things that will save you work, ing. As a child, he picked peas on his a large family garden and for hunt- so write it on your list. It’s like playing grandfather’s farm near Somerville, ing. In retirement, he hopes to visit chess — you think multiple moves Tennessee. Once he graduated high family and friends, and fish — one ahead.” school, he vowed to never do that of his favorite pastimes. EAP leadership reorganized Employee Assistance Program leadership has The program is a confidential service adjusted responsibilities to better serve employees. available to employees at all times. David Sutton continues as the division’s EAP manager “Employees can contact us, and we try David Sutton, and primary contact. He will receive some support in the to find them the most appropriate services EAP manager southern portion of the division as a result of the changes. to meet their needs,” Sutton said. Sutton has been based in Indianapolis since 2013. He can be contacted at 317-267-4041. He also is the Great Lakes Division EAP manager. The Employee Assistance Program hotline — 800- Previously, he was a contracted EAP counselor for 657-3366 — is available 24/7 to help employees and their CSX in Jacksonville, Florida. He grew up in Noblesville, eligible family members obtain the resources needed Indiana, and attended several Indiana universities. He is to address personal and work-related challenges. The licensed as a clinical addiction counselor, mental health program is administered internally by the CSX Medical counselor, master addictions counselor and certified Department. All services are confidential and typically employee assistance professional. covered at no cost.

NASHVILLE DIVISION | 11 Engineering Department

What do your co-workers do well to work safely?

“We make safety our first priority. It’s my job to keep co-workers safe while inspecting track.” — Andrew Schroeder, assistant track inspector, Nashville

What is your role in What do you see employees in other providing customer crafts doing well to work safely? service? “Here in Radnor, you see every craft looking out for one “If we keep the tracks another. For example, if we are out here inspecting track maintained, we can get the before a train comes, the train will stop and the conduc- trains out on time and not tor or shop employee will come down and talk to us and have any delays.” have a job briefing.” — Phillip Powell, track inspector, Nashville

Davis named Madisonville roadmaster How does weather Brandon Davis is the new road- affect your job? master in Madisonville, Kentucky. He “The ties are are going to joined the railroad as a Maintenance be slippery, and the rails of Way management trainee after are going to be slick. People earning his master’s degree in indus- D.A. Mowrey, can have a hard time staying track foreman, trial engineering from the University of focused when the weather is Nashville Southern Mississippi. He also has expe- Brandon Davis, rience in management and construction roadmaster bad.” engineering. “I look forward to making a huge impact here at What do you do to main- CSX,” he said. In January, Davis oversaw the installation of 725 tain focus during inclement feet of rail on a curve near Sebree, Kentucky, as one of his early projects. weather? “He’s learning a lot and been a big asset to the “Take a step back and ensure everybody Madisonville team,” said John Thomas, assistant has a good job briefing. If the weather division engineer. “He’s doing well.” is too bad, get out of it. You can’t let it make you rush to get off the tracks.”

12 | NASHVILLE DIVISION Nashville communication team exceeds expectations Led by Communications Manager Stephen Chinn, the “When we’re out in the field, we stay in contact with Nashville, Tennessee, team had an extraordinary 2015. one another,” he said. “All of us are familiar with the entire With an 18-year, reportable injury-free streak — 11 of division and many times work together, so we commu- those years being vehicle injury free — he attributes the nicate on meeting points and discuss what needs to be success to his team’s positive attitude toward safety. done on a job.” “We’ve achieved a positive team environment by mak- With 33 years experience in the department, ing safety personal,” he said. “Through proper planning Communication Technician Jim Wood worked as a board and constantly working together, safety for us is one day technician before becoming a field maintenance techni- at a time. Our motto is, ‘One team, one goal.’” cian. As the newest addition to the division’s team, training During 2015, not only was the team responsible for for the new environment was a change. maintaining communication and radio equipment, but also “Coming into this career was a learning curve for construction projects that needed to be completed. me, and it changed how I look at safety,” he said. “This For Chuck Warman, Evansville’s senior lead com- team took me under its wing and helped ensure that I munications technician, the team’s safety success goes understood what I was doing in the field. While learning, beyond following the rules. my co-workers were always there to help me learn.” “Each individual has contributed to the team as a Wood learned how to adapt while working in the field whole,” he said. “I focus on safety and getting the job and be flexible with scheduling. done thoroughly. If we as a team can’t focus on one goal, Acting Lead Technician Claybon Williams said vehicle we can’t succeed in the face of adversity.” safety is a daily task. Employees check the truck for any James Neumann, communication technician and defects and needed repairs as they begin each day’s team safety coordinator, focuses on teamwork and ca- work. maraderie to help ensure safety. If a co-worker thinks of “When we’re backing up, or find ourselves in a tight an efficient way to complete the work, he or she ensures spot, we use a ground person to help us,” he said. “We it is a safe way of doing the job. check to ensure employees don’t get in a rush while “Safety for us is always personal, so we want to do they’re driving to a location. We want them to be relaxed it right,” he said. “I keep the team updated on any rule and focused when they arrive on a job site.” changes and ensure PPE is being worn at all times. I get Communication Technicians Todd Culver, Nate the opportunity to travel the system and see how other Dingman, Lemarkus Dunner and Scott Reeves agreed teams operate, and I’m able to bring the best parts back that their success is thanks to every employee in to the division.” the division. Tim Hatfield, Radnor Yard communication technician, Jim Brooks, lead communication technician for understands the value in helping one another throughout construction and installation, is responsible for ensuring the territory. With a 12-person team, backing one another employees have all the tools needed for the job. and helping whenever needed is important. He was also “Our success is credit to putting our co-workers instrumental in the installation of fiber optics during the needs above our own, and that’s what’s helped us stay opening of Casky Yard. successful for so long,” he said.

New Murfreesboro signal maintainer preps for PTC New Murfreesboro Signal Maintainer different challenge, and it’s fun.” Ryan Witherspoon is slowly but surely setting up Witherspoon appreciates recent technol- his office, between testing equipment in advance ogy that makes Signal troubleshooting easier of Positive Train Control implementation. by enabling an initial diagnostic with a laptop. Witherspoon’s territory stretches from “You can log in with your laptop and it Florence to Wartrace, Tennessee. Witherspoon gives you a better starting point,” he said. has been with CSX 10 years and came to Witherspoon is motivated to work safely Murfreesboro six months ago. so he can return home to his wife, McKenzie, “I enjoy seeing different challenges every and their daughters, Kate, 6, and Addison day,” he said. “The railroad is constantly evolv- and Caizley, both 3. ing. It keeps your mind fresh so you’re not constantly focused on one thing. Every day is a Signal Maintainer Ryan Witherspoon

NASHVILLE DIVISION | 13 Mechanical Department Casky carman opens unique railroad-themed restaurant Casky Lead Carman Kevin Oliver’s love of trains began as a child with an HO model train set. That collection kept growing, eventually to the point at which he bought the former Caldwell County Railroad Museum in Princeton and turned it into Kentucky’s only railroad-themed restaurant, with a train that brings food to diners. The museum was in the town in which Oliver had grown up. He wanted to do something to save the museum when he heard it closed. “When you purchase a railroad museum, you need a way to generate money,” he said. “What came to mind was to turn it into something people do every day — eat.” Oliver worked three years renovating the building in his off time. He installed an HO train that circles the restaurant ceiling, as well as the signature piece: a G-scale train that Staff at Casky Carman Kevin Oliver's restaurant, Choo Choo Ollie's, hand brings food from the kitchen directly to diners at the counter. customers food that has been delivered by a model train. “I have a patent and set up programming to have a unique automated delivery system to take the food right with the public during his free time. He joined CSX in 2004 out in front of the person who ordered,” he said. after working at a shipping company. Creating the restaurant combined Oliver’s hobbies into “When I had the opportunity to work for the railroad, one venture: from the signature model trains and railroad I jumped at the chance,” Oliver said. “Working here is a memorabilia to the cabinetry, upholstery and flooring he dream come true.” designed and built, and the railroad paintings he created. He began his career in Atkinson Yard in Madisonville He opened Choo Choo Ollie’s to the public last November, before relocating to Casky Yard when it opened last year. but he and his staff recently celebrated a grand opening He is enthusiastic about the new yard’s modern layout and event. features. The restaurant is a way to share his love of railroading “It is the future of railroading,” Oliver said. New used vehicle enhances operations Chattanooga carmen have a new vehicle to help them move through Wauhatchie Yard; a Polaris ATV. “It is one more tool in the tool- box,” said Carman Kelly Dorton. The vehicle is more fuel efficient, easier to get in and out of while doing repairs, and while locking tracks up. It is easier to enter and exit than a Gathering in the Casky Car Shop are, from left, James Hopkins, lead yard carman; truck. David Richards, carman; Kevin Oliver, lead carman; and David Hackney, carman.

A new-to-Chatta- What processes or tools help enhance nooga ATV helps carmen to work efficiency at your location? in the yard more efficiently. “The Joint Wayside Detection System detects wheel problems in cars before they come to the yard. It’s another tool to help us by preventing us from possibly overlooking something during an inspection.” — James Hopkins, lead yard carman, Casky

Memphis car continues safety legacy Memphis car employees have surpassed 25 years of reportable injury-free work. The three-person work group was 1,131 days reportable injury free March 21. “Everybody knows their job and what needs to get done,” said Carman Billy Bob Hopkins. “We work together and conduct job briefings.” Hopkins and Carman Chris Brantley have been in Memphis seven years, but Lead Man Henry Hayes, who has 40 years on the job, has the lion’s share of the safety record. “Working safely is something important he’s done all these Billy Bob Hopkins, Memphis carman years,” Hopkins said. Carman’s hard work pays off in a healthy way Training keeps Wauhatchie Yard Carman Nashville Alan Hinchliffe devotes time to better- ing his lifestyle. The 10-year employee welders sharp joined CSX knowing it would provide a good career. In welding, inches mat- In his spare time, Hinchliffe picked ter. To stay current in weld- up an uncommon but highly benefi- ing certification, carmen Carman Alan Hinchliffe continues to compete in cial, pastime. The seven-year body- must complete at bodybuilding, and he placed in five competitions builder competes in state and regional in 2015. least an inch of competitions. weld every six can make or break your results.” “I started doing bodybuilding to months. For He keeps to a clean diet, focusing create a better version of myself,” he shop employ- on lean proteins and meals that help said. ees, that’s all replenish his muscle structure. He said The commitment level required for in a day’s work, that it has become second nature to competitions is a challenge to which Carman said Carman fit his hobby around his schedule. Josh Goad Hinchliffe has grown accustomed and Josh Goad. “It’s become something that I readily welcomes. He combines a Yard employees weld don’t have to think about anymore,” mixture of powerlifting, repetitious ex- less frequently, he said, so Hinchliffe said. “It makes me feel more ercises and cardiovascular workouts. they must be more on top of confident—not only in my job but in He attends the gym six days a week. their status. general.” “When I’m in the gym, I’m in 100 That is where Goad With a hobby that pushes his percent,” he said. “The trick to suc- comes in. As the Nashville limits, safety remains a main focus. cess is to never give up. I don’t stop mentor welder, he tracks He wants to ensure he doesn’t injure moving and lifting until my workout the welding history of his himself so he can continue making a is finished. Too many people get into fellow carmen to ensure all good living. the gym and spend most of their time are current in MIG and stick “You always want to be pushing talking or halfheartedly doing a welding for every job. The yourself harder than you did before,” workout.” shop began training em- Hinchliffe said. “You need to know As with any form of exer- ployees in 2011; he started when you’ve reached your limits. cise, dieting and self-discipline training in 2012. All were I enjoy my work at the car shop, play key factors. certified by 2015, so now it and I want to continue working “I’ve always stuck to is merely a matter of keeping there.” a strict code,” Hinchliffe everyone current. said. “Abs are always made in the kitchen Carman Alan Hinchliffe with trophies from his most recent that’s where you competition.

NASHVILLE DIVISION | 15 Nashville Division newsletter appears under the direction of the division manager, CSX Nashville Division. For news coverage, contact Pat at the newsletter office by phone at 402-475-6397, mail to 2201 Winthrop Rd., Lincoln, NE 68502-4158 or email [email protected]. This material is intended to be an overview of the division news. If there are any discrepancies between this newsletter and any collective bargaining process, insurance contracts or other official documents, those documents will govern. CSX continues to maintain and reserves the right, at any time, to alter, suspend, discontinue or terminate all plans and programs described in this newsletter. This newsletter is not an employment contract or any type of employment guarantee. Thanks to everyone who contributed to this newsletter, including but not limited to, Mac Harris, Alan Hinchliffe, Kevin Oliver and J.D. Phillips.

CSX NASHVILLE DIVISION PRSRT STD Bruceton 624 GRASSMERE PARK STE 14 US Postage NASHVILLE TN 37211-3671 Paid M792 gets Mail U.S.A. job done The instructions for the day included five CEFX/GACX/CRDX/ NAHX/WWUX/CBFX-type hoppers and two ACFX/SSIX hoppers on the Memphis end of Bruceton Yard, plus four CSX hoppers and one WWUX hopper on the Nashville end. And that was just for Unimin Corp. Camden Plant sand pit. The M792 also pulled cars for Norandal USA Inc. in Huntington, West Virginia, and prepared cars for the M791 to Jackson. is originally from Camden. He Communication is key to “We get them ready so they joined Locomotive Engineer R.A. working safely, Childres said. It can just pop on and go,” said Frazier on the M792 in January after is important for a conductor to Conductor Ken Childres. relocating from Erwin, Tennessee. let the locomotive engineer know Childres, a 10-year employee, “We’ve all been with the railroad where he or she is and what he a long time,” he or she will be doing. The locomo- said. “Railroading tive engineer, in turn, informs the is railroading conductor when in Three Step wherever you go, Protection. Then, the job is a mat- even when you’ve ter of building the list. only been work- “I work the list,” he said. “I ing together a few learned that’s the best way to be months.” out there.”

Above: Conductor Ken Childres communicates with Locomotive Engineer R.A. Frazier working the yard job in Bruceton. Right: The M792 crew collects hopper cars in Bruceton.

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