Appendix a Route Performance Assessment
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2015 Annual Service Plan Appendix A Route Performance Assessment Route Performance Assessment Net Cost Per Passenger – Weekday Rush Hours.......................................................................................180 Net Cost Per Passenger – Weekday Non-Rush Hours..............................................................................181 Net Cost Per Passenger – GO Shuttles........................................................................................................182 Net Cost Per Passenger – High School Specials.......................................................................................183 180 YORK REGION TRANSIT 2015 ANNUAL SERVICE PLAN 2015 AnnualService Plan Net Cost per Passenger ($) $100.00 $110.00 $120.00 $130.00 $140.00 $150.00 $160.00 -$20.00 -$10.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 $70.00 $80.00 $90.00 $- 300 243 blue/blue A TTC 129A 39% R/C - 2013 Actualsystemaverage (Finance) Finance)- (February 2014 Fuel + Rate Contractor = Costs (Based onFebruary 2014) Billablehours = Service hours + Layover + Deadhead on February2014basedRidership Average fare = $2.85 (February 2014 - Finance) Notes/Assumptions: 4/4A 77 TTC 35D 20 Routes with R/C below 39% Routes with R/C between 39% to 100% Routes with R/C above 100% 5 240 purple 91/A/B/E 18 99 2 TTC 107 pink 303 2014)Board Period Contractor Cost(February Direct 360 85/85C 88 304 202 302 RushHours - Passenger Net CostPer TTC 105 costoperate to all<2x $60,204/day 201 servicesweekday 3 16 301 TTC 165 YRT/Viva Routes YRT/Viva 86 90/90B 8 TTC 160 Net Cost for all routes: $80,052/day 1 12 7 80 56 81 241 TTC 68B 50/50B 55/55B TTC 102D 10 22/22A 42 26 orange 98/98E 23 25 54 57/57A 87 83/83A TTC 17A green 41 TTC 224C/D 203 2 x Avg Fare 14 costoperate to 2-3x $10,843/day 222 services weekday 33/33A 32 40 13 82 44 costoperate to 3-4x weekday servicesweekday 45 $1,483/day 21 31 3 x Avg Fare 9 51 costoperate to>4x all >4 x Avg Fare weekday servicesweekday 58 $7,523/day 244 242 52 84 223 61 28 15 Net Cost per Passenger ($) $100.00 $110.00 -$20.00 -$10.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 $70.00 $80.00 $90.00 $- blue/blue A TTC 105 * Dial-a-Ride operatesduring non-rush* hour 39% R/C - 2013 Actualsystemaverage (Finance) Finance) - (February 2014 Fuel + Rate Contractor = Costs (Based onFebruary 2014) Billable hours = Service ho on February2014basedRidership Average fare = $2.85 (February 2014 - Finance) Notes/Assumptions: TTC 35D TTC 129A purple 20 Routes with R/C below 39% Routes with R/C between 39% to 100% Routes with R/C above 100% 99 TTC 160 88 TTC 107 cost to operate all <2x <2x all operate to cost $46,310/day TTC 165 services weekday 5 pink urs + Layover + Deadhead TTC 68B 55/55B TTC 224C/D 90/90B 77 Direct Contractor Cost (February 2014)Board Period Cost(February Contractor Direct 4/4A Hours Non-Rush Weekday - Passenger Net Costper 22/22A 7 86 84 85/85C 8 56 2 x Avg Fare 80 Net Cost for all routes: $105,246/day 52 DAR* 91/A/B/E YRT/Viva Routes YRT/Viva 18 54 costoperate to 2-3x $30,410/day 32 servicesweekday TTC 102D 31 orange 57/57A 23 33/33A 3 16 1 2 cost to operate 3-4x 3-4x operate to cost weekday servicesweekday 10 $9,608/day 3 x Avg Fare 83/83A 50/50B 98 13 Route 22 - 7 trips operated duringnon-rush22 -7tripshour Route Route 42 - 3 trips operated duringnon-rush42 -3tripshour Route Route 81 - 3 trips operated duringnon-rush81 -3tripshour Route Route 21 - 6 trips operated duringnon-rush21 -6tripshour Route Route 84 - 8 trips operated duringnon-rush84 -8tripshour Route Route 87 - 12 trips operated during non-rush87 -12tripsRoute hour Route 82 - 8 trips operated duringnon-rush82 -8tripshour Route Route 57 - 4 trips operated duringnon-rush57 -4tripshour Route Route 31 - 5 trips operated duringnon-rush31 -5 tripshour Route Viva blue A - 1 out of 25 trips operated during non-rush hour operated duringnon-rush65 tripsofgreen -19outViva hour operatedout duringnon-rush85 trips of- 24 pink Viva hour 87 operated duringnon-rush- 17tripsRoute 35D hour TTC 81 >4 x Avg Fare 12 green 44 589/590 82 14 40 44 DAR* 2015 AnnualService Plan costoperate to all>4x 41 $18,917/day 26 servicesweekday 52 98/99 21 58 84 DAR* 25 41 DAR* 520/521 522 40 DAR* 9 51 32 DAR* 58 DAR* 42 181 YORK REGION TRANSIT 2015 ANNUAL SERVICE PLAN 2015 Annual Service Plan $25.00 Net Cost Per Passenger - GO Shuttles Direct Contractor Cost (February Board Period 2014) Routes with R/C above 100% Net Cost for all routes: $4,362/day $1,670/day cost to operate all >4x Routes with R/C between 39% to 100% weekday services $20.00 Routes with R/C below 39% Notes/Assumptions: Fare g Average fare = $2.85 (February 2014 - Finance) Ridership based on March 2014 Avg Fare 2 x >4 x Av x >4 Billable hours = Service hours + Layover + Deadhead (Based on February 2014) $15.00 Costs = Contractor Rate + Fuel (February 2014 - Finance) $1,204/day cost to operate 2-4x 39% R/C - 2013 Actual system average (Finance) weekday services $10.00 $1,458/day cost to operate all <2x weekday services Net Cost per Passenger ($) Passenger Net Cost per $5.00 $- 203Milliken - 240 - Mill Pond 201Markham - 243Redstone - 202 - Unionville202 - 223Newmarket - YORK REGION TRANSIT REGION YORK PLAN SERVICE ANNUAL 2015 222Nmkt/Aurora - (not a GO Shuttle) 244 - Beaver Creek 241 - Beverly Acres 182 242 - North Richvale -$5.00 YRT/Viva GO Shuttle Routes Net Cost per Passenger ($) -$4.00 -$2.00 $2.00 $4.00 $6.00 $- 423 - Newmarket HS (February 2014 - Finance) - (February 2014 Fuel + Rate Contractor = Costs (Based onFebruary 2014) Billable hours = Service on February2014based Ridership Average fare = $2.85 (February 2014 - Finance) Notes/Assumptions: 462 - Maple HS 39% R/C - 2013 Actualsystemaverage (Finance) 452 - Richmond Green 413 - St. Robert/Thornlea Routes with R/C below 39% Routes with R/C between 39% to 100% Routes with R/C above 100% 463 - Vellore 465 - St. Joan of Arc 448 - Richmond Hill HS hours + Layover + Deadhead 426 - G.W. Williams 442 - Richmond Hill HS (Direct Contract Cost - February Board Period 2014) Board Period Cost - February (Direct Contract 412 - Thornlea SS 449 - Richmond Green Net Cost Per Passenger - School Specials- School Passenger Net CostPer 420 - Newmarket HS YRT/Viva School Special Routes Special School YRT/Viva 427 - Sacred Heart 415 - Stouffville HS 444 - Langstaff SS 418 - Pierre Elliot Trudeau Net Cost for all routes: $1,246/day 445 - St. Robert 425 - Huron Heights 428 - G.W. Williams 464 - St. Joan of Arc 446 - St. Theresa 443 - Langstaff SS 461 - Emily Carr 401 - Brother Andre 460 - Holy Cross 450 - St. Theresa 405 - St. Augustine 429 - Cardinal Carter 441 - Richmond HS 2015 AnnualService Plan 411 - Markham District 440 - St. Theresa 400 - Brother Andre 451 - Langstaff HS 410 - Markham District 447 - St. Theresa 424 - Keswick HS 421 - Newmarket HS 2 x Avg Fare 183 YORK REGION TRANSIT 2015 ANNUAL SERVICE PLAN 2015 Annual Service Plan Appendix B Public Consultation Public Consultation Table B-1: Public Information Centres Requests......................................................................................186 Table B-2: Survey Summary.........................................................................................................................192 Table B-3: Spadina Subway Transit Strategy – Public Information Centres Requests.....................196 Table B-4: Transit and Stakeholders Workshops......................................................................................199 Table B-5: Requests Received via Twitter..................................................................................................203 2015 Annual Service Plan Table B-1: Public Information Centres (PICs) Requests Municipality Attendance Requests Service Requests: > Route 424 – Keswick High School Special: People attended were glad to see the service extended into the southern part of Keswick 41 residents, including > Route 50 – Queensway: No concerns received Town of Georgina Mayor Robert Grossi and Other general comments received include: Councillor Naomi Davidson > General inquiry/comments concerning construction along Davis Drive > Planned/future transit services to the Georgina Park n’ Ride facility on Woodbine Avenue and Highway 404, south of Ravenshoe Road > Route 51 – Keswick Local: Request received to not to cancel the route Service Requests: > Many people in York Region still are not aware of YRT/Viva and the services it provides. Marketing efforts should be increased in the East Gwillimbury area to better promote YRT/ Viva. The local home show could be an effective venue > A request to provide direct service from the Holland Landing area to Sharon bypassing the 15 residents, including Town of East Town of Newmarket Councillor John Eaton and Gwillimbury > General comment from Councillor Eaton: Some younger residents of East Gwillimbury Fire Chief Philip Dawson would benefit from more frequent transit access to employment or recreational destinations in Newmarket (i.e. on Yonge Street between Davis Drive and Green Lane). However Councillor Eaton understands that YRT/Viva needs to be responsible by balancing service availability with demand. YORK REGION TRANSIT REGION YORK PLAN SERVICE ANNUAL 2015 186 2015 Annual Service Plan Table B-1: Public Information Centres (PICs) Requests Municipality Attendance Requests Service Requests: > Local routes in Newmarket (e.g. Route 44 – Bristol) generally operate with low frequency > Ontario SPCA office (on Woodbine Avenue, south of Vivian Road) is not accessible by transit. At least some limited service (i.e. during weekday rush hours) would be appreciated > Direct YRT/Viva service should operate between Newmarket GO Bus Terminal and Vaughan Mills Mall > During the summer period, express YRT service should operate between Newmarket GO Bus Terminal and Canada’s Wonderland > Regarding Mobility Plus service to the Blue Door Shelter on Yonge Street in East Gwillimbury, more service is needed during evening and late evening periods > Route 50 – Queensway: > Should generally be more frequent Town of Newmarket 122 residents > Should have more frequent service on Sundays/holidays > A later ‘last trip’ departing from Newmarket GO Bus Terminal was requested during the weekdays (e.g.