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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Report / Search Code: WGR2463445 Publish Date: 10 November, 2019

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Description: Morocco makes progress in expanding tele-medicine facilities Morocco has developed one of the most advanced telecommunications markets in Africa, supported by the government’s Maroc Digital 2020 strategy to encourage the development of a digital economy and on the National Broadband Plan which aims to provide fixed or mobile broadband access to the entire population by 2022. The part-privatised incumbent telco remains the dominant player in the fixed-line sector though has effective competition in the mobile sector. A key regional player, Group, entered the market through the acquisition of a major stake in the telco Médi Telecom. Morocco’s fixed-line broadband market is dominated by Maroc Telecom. Despite regulatory efforts to enforce LLU and wholesale pricing there is little in the way of access to its networks and as a result the fixed-line broadband market has not developed to its potential. Nevertheless, a small number of operators, including and , have begun to offer competing DSL services, albeit limited in reach. Despite these market limitations and Maroc Telecom’s near monopoly, Morocco has developed some of the lowest broadband prices and highest penetration rates in Africa. This has been helped by the excellent connectivity to international fibre cables. The introduction and extension of mobile broadband services has gone far to improving access nationally. Mobile internet by mid-2019 accounted for 93.2% of all internet connections, leaving Maroc Telecom’s DSL service with most of the remainder. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data. This report analyses Morocco’s fixed-line, broadband and mobile telephony sectors, including statistics, assessments of recent regulatory measures, details on licensing regimes and spectrum auctions, and profiles of the major players. The report also includes a range of subscriber forecasts to 2024. Key developments: Government progresses with several key telecom projects, rekindles interest in selling an 8% stake in Maroc Telecom; Maroc Digital 2020 strategy takes shape; Maroc Telecom designated as having SMP in several market areas; New cable connecting Mali and Morocco comes online; Amendment to Telecommunications Act aimed at giving greater powers to the regulator; National Broadband Plan to 2022 extending reach of services; Government extends telemedicine services to more rural areas; MNP process amended to make number portings automated by end-2019; Inwi launches Morocco’s first m-payment service; Inwi and Maroc Telecom trial 5G technologies; Report updates include the regulators market data to March 2019, telcos operating data to Q2 2019, Telecom Maturity Index charts and analyses, recent market developments. Companies mentioned in this report: Maroc Telecom, Orange Morocco (Médi Telecom, Méditel), Inwi (Wana), Vivendi, Zain, Morocco Trade and Development Services (MTDS) Henry LancasterOctober 2019

Contents: 1 Key statistics 2 Telecommunications market 2.1 Market analysis 2.2 Government support 2.3 Regional Africa Market Comparison 3 Regulatory environment 3.1 Telecommunications Law 1997 3.2 Law 55-01 of 2004 3.3 Regulatory authority 3.4 Universal service 3.5 Telecom sector liberalisation 3.6 Privatisation 3.7 Interconnection 3.8 Number Portability (NP) 3.9 Unbundled Local Loop (ULL) 4 Fixed network operators 4.1 Maroc Telecom 4.2 Orange Morocco (Médi Telecom, Méditel) 4.3 Inwi (formerly Wana, Maroc Connect) 5 Telecommunications infrastructure 5.1 Overview of the national telecoms network 5.2 The MARWAN network 5.3 VoIP 5.4 Internet Exchange Points (IXPs) 5.5 Public call offices (teleboutiques) 5.6 International infrastructure 5.7 Data centres 6 Broadband market 6.1 Introduction and statistical overview 6.2 Digital Subscriber Line (DSL) networks 6.3 Fibre-to-the-Premises (FttP) networks 6.4 Other fixed broadband services 7 Digital economy 7.1 E-commerce 7.2 E-learning 7.3 E-government 7.4 Tele-medicine 8 Mobile communications 8.1 Market analysis 8.2 Mobile statistics 8.3 Regulatory issues 8.4 Mobile infrastructure 8.5 Major mobile operators 8.6 Mobile content and applications 9 Appendix Historic data Table 1 Top Level Country Statistics and Telco Authorities - Morocco 2019 (e) Table 2 Growth in the number of fixed number portings 2011 2019 Table 3 Change in fixed-line market share by provider 2013 2019 Table 4 Growth in the number of Maroc Telecom's domestic subscribers by type 2011 2019 Table 5 Change in Maroc Telecom's revenue 2008 2019 Table 6 Change in Maroc Telecom's EBITDA 2008 2019 Table 7 Growth in Orange Morocco's revenue () 2015 2019 Table 8 Change in the number of fixed and fixed-wireless lines in service 2005 2019 Table 9 Change in the number of fixed lines in service and teledensity 2009 2024 Table 10 Decline in fixed-line voice traffic 2013 2019 Table 11 Decline in average fixed-line voice traffic 2012 2019 Table 12 Average revenue per fixed voice subscriber 2012 2017 Table 13 Decline in the number of payphones in service 2005 2019 Table 14 Increase in international internet bandwidth 2009 2018 Table 15 Increase in the total number of internet subscribers, and penetration 2009 2019 Table 16 Increase in the number of fixed broadband subscribers and penetration 2009 2024 Table 17 Change in the market share of overall internet subscribers by ISP 2012 2019 Table 18 Change in the average revenue per internet subscriber 2012 2019 Table 19 Increase in the number of DSL subscribers 2009 2019 Table 20 Distribution of DSL access by speed (old style) 2012 2017 Table 21 Distribution of DSL access by speed (new style) 2018 2019 Table 22 Change in internet subscriber market share: DSL and mobile 2009 2019 Table 23 Increase in the number of Maroc Telecom's internet subscribers by access technology 2009 2019 Table 24 FttP broadband subscribers 2017 2019 Table 25 Growth in the number and value of e-commerce transactions 2014 2019 Table 26 Growth in the number of mobile subscribers and penetration rate 2009 2024 Table 27 Change in the number of prepaid and contract subscribers 2012 2019 Table 28 Change in the proportion of prepaid and contract subscribers 2012 2019 Table 29 Mobile market share of subscribers by operator 2011 2019 Table 30 Fall in the average price per minute for mobile services 2012 2019 Table 31 Average mobile traffic per subscriber 2012 2019 Table 32 Change in mobile network voice traffic 2005 2019 Table 33 Fall in the number of SMS sent 2005 2019 Table 34 Growth in the number of mobile internet connections, by type 2011 2019 Table 35 Change in market share of mobile internet subscribers by provider 2015 2019 Table 36 Growth in the number of active mobile internet connections, and penetration 2008 2019 Table 37 Growth in the number of mobile number portings 2011 2019 Table 38 MTRs by operator 2011 2019 Table 39 Maroc Telecom's domestic mobile subscriber base and market share 2011 2019 Table 40 Change in the number of Maroc Telecom's mobile subscribers by platform 2012 - 2019 Table 41 Decline in Maroc Telecom's ARPU 2009 2019 Table 42 Change in Maroc Telecom's domestic mobile revenue 2005 2019 Table 43 Change in Orange Morocco's mobile subscriber base and market share 2009 2019 Table 44 Orange Morocco revenue 2015 2019 Table 46 Historic - International internet bandwidth 1999 2009 Table 47 Historic - Fixed lines in service and teledensity 2005 2009 Table 48 Historic - ICT use of services 2010 2016 Table 49 Historic - Dial-up internet subscribers 2004 2017 Table 50 Household penetration of internet by platform 2014 2016 Table 51 Historic - Maroc Telecom internet subscribers by access technology 2003 2009 Table 52 Historic - Internet subscribers and penetration 2003 2009 Table 53 Historic - Mobile subscribers and penetration rate 2000 2009 Table 54 Historic - Average SMS cost 2010 2015 Table 55 Historic - Multiple SIM card use among mobile subscribers 2012 2016 Table 56 Historic - Smartphone penetration 2012 2016 Chart 1 Overall Africa view - Telecoms Maturity Index vs GDP per Capita 2018 Chart 2 North Africa - Telecoms Maturity Index vs GDP per Capita 2018 Chart 3 Africa Top-tier Telecoms Maturity Index (Market Leaders) 2018 Chart 4 North Africa Telecoms Maturity Index by country 2018 Chart 5 North Africa mobile subscriber penetration versus mobile broadband penetration 2018 Chart 6 North Africa fixed and mobile penetration rates 2018 Chart 7 Growth in the number of fixed number portings 2011 2019 Chart 8 Change in fixed-line market share by provider 2013 2019 Chart 9 Growth in the number of Maroc Telecom's domestic subscribers by type 2011 2019 Chart 10 Change in Maroc Telecom's revenue 2008 2019 Chart 11 Change in Maroc Telecom's EBITDA 2008 2019 Chart 12 Growth in Orange Morocco's revenue () 2015 2019 Chart 13 Change in the number of fixed and fixed-wireless lines in service 2005 2019 Chart 14 Change in the number of fixed lines in service and teledensity 2009 2024 Chart 15 Decline in fixed-line voice traffic 2013 2019 Chart 16 Decline in average fixed-line voice traffic 2012 2019 Chart 17 Decline in the number of payphones in service 2005 2019 Chart 18 Increase in international internet bandwidth 2009 2018 Chart 19 Increase in the total number of internet subscribers, and penetration 2009 2019 Chart 20 Increase in the number of fixed broadband subscribers and penetration 2009 2024 Chart 21 Change in the market share of overall internet subscribers by ISP 2012 2019 Chart 22 Change in the average revenue per internet subscriber 2012 2019 Chart 23 Increase in the number of DSL subscribers 2009 2019 Chart 24 Change in internet subscriber market share: DSL and mobile 2009 2019 Chart 25 Increase in the number of Maroc Telecom's internet subscribers by access technology 2009 2019 Chart 26 Growth in the number and value of e-commerce transactions 2014 2019 Chart 27 Growth in the number of mobile subscribers and penetration rate 2009 2024 Chart 28 Change in the number of prepaid and contract subscribers 2012 2019 Chart 29 Change in the proportion of prepaid and contract subscribers 2012 2019 Chart 30 Mobile market share of subscribers by operator 2011 2019 Chart 31 Fall in the average price per minute for mobile services 2012 2019 Chart 32 Average mobile traffic per subscriber 2012 2019 Chart 33 Change in mobile network voice traffic 2005 2019 Chart 34 Fall in the number of SMS sent 2005 2019 Chart 35 Growth in the number of mobile internet connections, by type 2011 2019 Chart 36 Change in market share of mobile internet subscribers by provider 2015 2019 Chart 37 Growth in the number of active mobile internet connections, and penetration 2008 2019 Chart 38 Growth in the number of mobile number portings 2011 2019 Chart 39 Maroc Telecom's domestic mobile subscriber base and market share 2011 2019 Chart 40 Change in the number of Maroc Telecom's mobile subscribers by platform 2012 2019 Chart 41 Decline in Maroc Telecom's ARPU 2009 2019 Chart 42 Change in Maroc Telecom's domestic mobile revenue 2005 2019 Chart 43 Change in Orange Morocco's mobile subscriber base and market share 2009 2019 Chart 44 Orange Morocco revenue 2015 2019 Chart 45 Change in Inwi's mobile subscriber base and market share 2011 2019 Exhibit 1 Generalised Market Characteristics by Market Segment Exhibit 2 North Africa - Key Characteristics of Telecoms Markets by Country

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