SAMENA Trends May 2020.Pdf
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Volume 11, May, 2020 A SAMENA Telecommunications Council Publication www.samenacouncil.org S AMENA TRENDS FOR SAMENA TELECOMMUNICATIONS COUNCIL'S MEMBERS BUILDING DIGITAL ECONOMIES 46 Creating the Network You Need to Support New Ways of Working 57 Digital Workspaces: Enabling the New Normal 80 COVID-19: Contact Tracing Mobile Apps and Data Sharing Practices in MENA 91 Mutually Agreed Norms for Routing Security 94 A Digital Entertainment Leap into the Future Fueled by COVID-19 105 How ICT Service Providers Can Turn Pandemic Threats into Opportunities THIS MONTH DATA USAGE LANDSCAPE AMIDST COVID-19 VOLUME 11, MAY, 2020 Contributing Editors Knowledge Contributions Subscriptions Izhar Ahmad Arthur D. Little [email protected] SAMENA Javaid Akhtar Malik BT Advertising Cullen International [email protected] TRENDS DT One Internet Society SAMENA TRENDS Editor-in-Chief Intigral [email protected] Bocar A. BA Strategy& Tel: +971.4.364.2700 Tech Mahindra Publisher SAMENA Telecommunications Council CONTENTS 04 EDITORIAL FEATURED 12 REGIONAL & MEMBERS UPDATES Members News Regional News 61 SATELLITE UPDATES Satellite News 76 WHOLESALE UPDATES Wholesale News 06 Policy, Regulation, and 83 TECHNOLOGY UPDATES Governance Considerations in the Wake of 5G Adoption The SAMENA TRENDS eMagazine is wholly Technology News owned and operated by The SAMENA Telecommunications Council (SAMENA 95 REGULATORY & POLICY UPDATES SAMENA COUNCIL ACTIVITY Council). Information in the eMagazine is Regulatory News 09 From COVID-19 to not intended as professional services advice, and SAMENA Council disclaims any liability A Snapshot of Regulatory CONNECT-2030: Celebrating for use of specific information or results Activities in the SAMENA Region the World Telecommunication thereof. Articles and information contained & Information Society Day in this publication are the copyright of Regulatory Activities with ICTs for the Sustainable SAMENA Telecommunications Council, Beyond the SAMENA Region (unless otherwise noted, described or stated) Development Goals and cannot be reproduced, copied or printed ARTICLES in any form without the express written permission of the publisher. 46 Creating the Network You 91 Securing the Internet’s Routing Need to Support New Ways of System with MANRS The SAMENA Council does not necessarily endorse, support, sanction, encourage, Working verify or agree with the content, comments, 57 94 opinions or statements made in The SAMENA Digital Workspaces: Enabling A Digital Entertainment Leap into TRENDS by any entity or entities. Information, the New Normal the Future Fueled by COVID-19 products and services offered, sold or placed in the eMagazine by other than The SAMENA 72 The Landscape of Data Sharing 105 How ICT Service Providers Can Council belong to the respective entity or Regulations Amidst the Turn Pandemic Threats into entities and are not representative of The COVID-19 Crisis Opportunities SAMENA Council. The SAMENA Council hereby expressly disclaims any and all 80 116 warranties, expressed and implied, including COVID-19: Contact Tracing COVID-19 Lockdowns Accelerate but not limited to any warranties of accuracy, Mobile Apps and Data Sharing the Uptake of Digital Cross-border reliability, merchantability or fitness for a Practices in MENA Transactions particular purpose by any entity or entities offering information, products and services in this eMagazine. The user agrees that The SAMENA Council is not responsible, and shall have no liability to such user, with respect to any information, product or service offered by any entity or entities in this eMagazine. The SAMENA Council’s only liability in the event of errors shall be the correction or removal of the erroneous information after verification. CONTENTS© 2020 - All rights reserved. SAMENA TRENDS is a trademark of SAMENA Telecommunications Council. EDITORIAL SAMENA TRENDS Data Usage Landscape amidst COVID-19 Industry-wide change catalyzed by COVID-19 in the need for and the use of data. Here, data merits that new data-centric strategies be analytics has a tremendous scope. adopted to accommodate high data influxes being experienced by networks all around the It is now more important than ever before world. Streaming content services, the use that cybersecurity take a central role in of social media outlets to stay informed of our strategy to not only protect corporate changes in the environs, video conferencing networks, or digital infrastructure from to deliver academic instruction and to intrusion, or ward off against other forms of remain connected on business matters, have manipulation of systems or humans through increased manifold over the past two quarters digital means, but also to protect the general of the year 2020. Data traffic implications due public and businesses against threats, to these trends are significant, indicating including infodemics of both misinformation that data-usage landscape as abruptly and cybercrime. transformed in a matter of months. Bocar A. BA Ultimately, all data usage trends and data Chief Executive Officer & Board COVID-19 has accelerated digital protection measures to make data access Member transformation, causing reliance on network and use efficient and meaningful, will have a SAMENA Telecommunications capabilities and digital infrastructure to be felt, direct impact on our collective ability to make Council physically. In the prevailing situation, the way progress on the Connect 2030 agenda and we now access and use the Internet has so to fulfill the Sustainable Development Goals dramatically changed. It has now been proven (SDGs). These are matters of importance to that the presence of digital infrastructure is companies, governments, and institutions indeed critical to our operation as a society, alike. Through state-level incentivization which is increasingly becoming data-driven of data protection and cybersecurity by each passing day. implementation, many co-related issues can be addressed, such as the online safety of As is now being discussed across the young citizens and children, and proliferation Industry, the COVID-19 crisis has reinforced of digital services in the financial, education, the role of and the need for more data centers and medical sectors, and sustainability across the markets and cross-border data issues for the enterprise sector. flows across nations as a necessary part of the envisioned (and inevitable) digital Implementing well-defined data-oriented transformation; and cloud, leveraging big strategies requires both strengthening data and artificial intelligence, has become cooperation and achieving better coordination among the key defining enablers for the next on digital governance systems, as well as industry transformation wave. Moreover, implementing the right technology solutions. as our Industry and its vertical industry Fulfillment of the Connect 2030 agenda, segments and enterprise customers learn or any national ICT vision for that matter, to better exploit the power of ICTs, to reset likewise, requires that data usage trends of themselves on the path to growth and the COVID-19 and 5G era be kept in mind, and sustainability, numerous shared challenges that focus be given to fostering relevance and in the new journey into the world of digital digital trust in the use of data. connectivity and data are expected to emerge 4 MAY 2020 Channels (SM) - LMD_215x280_E_OL.pdf 1 30/04/2020 5:41 PM FEATURED SAMENA TRENDS Policy, Regulation, and Governance Considerations in the Wake of 5G Adoption More than half of the world is now technical conditions of a given market are considerations. fully connected online and has begun effectively taken into account to reflect to participate in the global digital on and execute national development Fortunately, ICT regulatory authorities economy. COVID-19 has impacted this objectives. In the case of ICT development, appear ready to embrace new changes connectedness even more. However, there a sound national ICT policy sets forth a and recognize the imperative of continuing is a need to formulate effective regulatory clear vision of the future, maps out key to exercise their mandated role while still approaches in order to achieve more goals, and defines strategies to implement encouraging private-sector leadership and "meaningful connectivity" and "digital that vision. Effectively, ICT policies help be seen as the promoters of innovation, inclusion" across each stratum of society. harmonize various strategic aspects in the sustainability, and fulfillment of national This requires promoting relevance of digital implementation process, define the roles of ICT visions. This, in significant part, has connectivity and conducting capacity- each stakeholder and decision-maker, and been the result of natural evolution of the building of those using the Internet only identify ambitions, reaching which requires Industry, national ICT visions set forth as to a limited scale, or not using at all. active collaboration among concerned a matter of necessity for nation-building Global benefits of digital infrastructure stakeholders, who act according to certain, and international consensus on creating a and broadband availability and access mutually agreed recommendations and sustainable ICT-driven future for all. have been proven beyond doubt and well- recognized in the wake of the current Areas where policy-makers and regulatory authorities need to prioritize and draw health crisis. Moreover, the enabling role of timely focus, in order to drive broadband