Premier Pulse News for Premier Health Physicians VOLUME 6 | ISSUE 10 | OCTOBER 2019
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Premier Pulse News for Premier Health Physicians VOLUME 6 | ISSUE 10 | OCTOBER 2019 With Patients, When Isn’t Effective Communication Essential? By Andre Harris, MD, chief medical officer, Atrium Medical Center My wife smirked written documentation as equivalent to to us. In the world of fast-paced medical at me when I told face-to-face communication. Too many care, this fragmented listening can lead to her that I was times, we pass on information, through bad patient outcomes going to write on our nursing staff, that deserves (at the • Pay attention to nonverbal signals: communication. very least) a provider-to-provider phone Sometimes it is more of what the patient Rightfully so, because call. The nuances of body language, facial is not saying that tells more of the story. at times my ability to expressions, and eye contact cannot be The ability to listen with your eyes will fill communicate with conveyed through a text or a hashtag. The in some of the words that are not being her can be less than stellar. The question is, sobering part is that patients expect that said. Can we afford for our communication to be effective communication is standard for “less than stellar” when it comes to the lives anyone involved in their medical care. • Keep stress in check: In my mind I see of our patients? Is there ever a time when it a busy practice, ED, or difficult surgical Here are four keys to effective is acceptable to not communicate effectively procedure that would hinder the ability of communication that I think will carry our when you are caring for a patient? effective communication going forward. system to a higher level (Helpguide.org, Stressful times tend to subvert clear In my short tenure as CMO of Atrium Lawrence Robinson et. al, June 2018): and concise communication. In these Medical Center, I have seen that effective • Become an engaged listener: Too many situations, it is best to pause, be deliberate communication cannot be replaced when it times we are distracted and are not giving about a single thought, and speak clearly. comes to patient care. In the age of texting our full attention to the person speaking and social media, we sometimes mistake Continued on back premierhealth.com SERVICE LINE UPDATE: WOMEN’S HEALTH Maternal Fetal Medicine Specialists Recognized for Clinical Excellence By Lori Scalise, vice president of service integration, women’s and cancer services Premier Health and its referring hospitals Promise to Hope Program – An MVH Foundation-funded are extremely fortunate to have Perinatal comprehensive program that provides medical assisted treatment for Partners and its internationally recognized addicted moms and withdrawal treatment for their babies. clinical excellence in our community. These Multiple Miracles Program – will specifically address the needs of providers deliver exceptional care to women patients with multiple gestations with complicated high-risk pregnancies. Our Maternal Fetal Medicine (MFM) team is heavily Preeclampsia Screening – our specialists were involved with the latest involved in some of the latest research, clinical research which shows that early screening in the first trimester helps trials, and education. detect women who may be at risk. The goal is treating proactively to delay the onset of preeclampsia. Our specialists have developed very close partnerships with obstetrician-gynecologists and hospitals across the 16-county region Genetic Counseling and Testing with one goal in mind – to collaborate and co-manage high-risk Ultrasound Testing and Screening pregnancies to help prevent pre-term births and manage conditions • First Trimester Screening that can contribute to high-risk pregnancies. We have expanded • Second Trimester Screening access for patients and now have six locations across the region: • Gynecologic Ultrasounds Miami Valley Hospital Maternal Fetal Medicine Ultrasound and • International Ovarian Tumor Analysis (IOTA) Genetics; Miami Valley Hospital South in Centerville; and in Vandalia, Chorionic Villus Sampling (CVS), Amniocentesis Middletown, Mason, and Piqua. Fetal Monitoring/Non-Stress Test Recently, Miami Valley Hospital Maternal Fetal Medicine Ultrasound To make a referral to a Maternal Fetal Medicine Specialist, please call: and Genetics received an ultrasound practice accreditation through • Miami Valley Maternal Fetal Medicine Ultrasound and Genetics: the American Institute of Ultrasound in Medicine (AIUM), a stringent (937) 208-2516 peer-reviewed process that allows practices to demonstrate that they • Miami Valley Hospital South MFMUG: meet or exceed nationally recognized standards in the performance (937) 424-9800 and interpretation of diagnostic ultrasound examinations. • Vandalia MFMUG: (937) 387-0930 Furthermore, two of our MFM specialists (Dr. Jiri Sonek and Dr. Adam • Mason, Middletown, or Piqua offices: Hiett) are certified to perform a specific ovarian tumor ultrasound (937) 439-0842 analysis referred to as International Ovarian Tumor Analysis (IOTA). Note to providers: Please remind your patients to get their annual Very few physicians in the United States have gone through this mammograms. international certification. Our team has developed the following programs and specialty services for your patients that are co-managed with the referring provider: Maternal Fetal Medicine Specialists Diabetes in Pregnancy Program – a multidisciplinary program providing comprehensive care for moms with diabetes prior to pregnancy, as well as moms who develop diabetes during pregnancy. Christopher Croom, MD, Melanie Glover, MD Fetal to Newborn Care Center – a collaboration between Miami Valley Jiri Sonek, MD Samantha Wiegand, MD Hospital Maternal Fetal Medicine and Dayton Children’s Hospital David McKenna, MD Adam Hiett, MD Pediatric Specialists, which provides a seamless continuum of care for women facing a fetal diagnosis requiring coordinated care through our nurse navigator. SYSTEM HOSPITAL NEWS Blood Drive Success, NICU Wins, and Breaking Ground Atrium Medical Center was raised from all teams, including Atrium New leadership has joined Atrium Medical Medical Center, whose employees helped the Center. Jeanna Severt has assumed the role hospital beat its fundraising goal of $25,000. of human resources director at Atrium after Local media as well as Cincinnati newspaper the retirement of Do Perry. Jeanna had been and television media provided coverage of the HR director for the Premier Physician the event. Network since 1999. Jeanna will report to The Lebanon Area Chamber of Commerce Stacey Lawson, VP of HR Operations, with presented Atrium with the Friends of a matrix reporting relationship to Dr. Keith Education Award during the chamber’s Bricking, president of Atrium Medical Center. annual awards dinner. The award is in The marketing department hosted a VIP recognition of the hospital’s efforts to Scrub Top Tour of the hospital for local expose students to health care careers. education and nonprofit leaders. The Local high schools, including Lebanon, Kings, evening event took these leaders behind the Mason, Middletown, Monroe and Franklin, scenes of hospital areas not typically seen by will be touring Atrium over the next month the public. Atrium COO and CNO Marquita to learn more about careers in health care. Turner provided an update on hospital More than 500 Atrium staff members operations and services before groups attended a Premier Healthy Living employee toured the Cancer Center, Surgery Center, health fair. During the event, attendees inpatient and outpatient rehabilitation floor, scheduled mammograms; Premier the Senior Emergency Department and Community Health administered flu shots; Emergency Trauma Center, and the Wound and T-shirt sales raised money for the Friends Care Center. in Need (FIN) Fund at Atrium Medical Center The Franklin Area Chamber of Commerce, Foundation. representing businesses in one of Atrium’s Dr. Brandon Bell, who recently joined Monroe key communities, held its September Medical Center, partnered with hospital luncheon meeting at the hospital. Dr. Keith representatives to promote his practice Bricking was the featured speaker, answering prior to Monroe High School’s first home questions and providing an update on football game of the season. Atrium has also hospital operations and services. promoted services at Middletown, Franklin An estimated 400 people participated in the and Madison high school football games this Butler/Warren County Heart Walk along the season. hospital’s walking trail. More than $77,000 Miami Valley Hospital Presented by Premier Healthy Living, the Miami Valley Hospital Employee Health Fair In recognition of September as Sepsis took place in September. This event provided Awareness Month, Premier Health on many internal and external health and Sept. 17 hosted “Sepsis Symposium 2019: wellness vendors, flu shots, and raffle prizes. Managing Sepsis Through the Continuum Employees were able to earn Healthy Living of Care–pre-hospital to post-discharge.” The points. event featured Dr. Randy Marriott, Medical Director EMS Center of Excellence. A community tailgate event marked the first anniversary of Miami Valley Hospital’s free- Premier Health on Sept. 10 hosted a free standing emergency center in Miamisburg joint pain seminar on hip and knee pain to on Sunday, Sept. 29. With quick access include information on a variety of joint from Interstate 75, the Austin Boulevard health topics, such as innovative surgical Emergency Center provides full-service, and non-surgical treatment options