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Domino Xpages Web Based Mobile Applications, Xpages Mobile Controls, Domino Designer Created Content, Supports Domino Security Device Features Agenda 18. Lotus Notes/Domino Stammtisch 16:00 - 16:30 Eintreffen der Teilnehmer Begrüßung gegenseitiges Kennenlernen 16:30 – 17:45 Mobile First! Die Mobility Strategie der IBM "Mobile Mike" Michael Hoffmann IBM Deutschland GmbH 17:45 – 18:15 Erfahrungsaustausch und “Stammsitzen” 18:15 – 19:00 Lotus Notes/Domino Traveler 8.5.4 Andreas Kilgenstein activelink GmbH ab 19:00 Uhr Erfahrungsaustausch und “Stammsitzen” © 2012 IBM Corporation Mobile First 18. Lotus Notes/Domino Stammtisch Michael Hoffmann Senior Technical Professional © 2012 IBM Corporation Mobile First ! Unsere Mobile Landschaft 2012 1992 IBM legt den ersten “Ziegel” IBM schuf 1992 zusammen mit BellSouth mit einem Simon getauften Brocken das erste multifunktionale Mobiltelefon. IBM Simon: Handys + Pagers + PDAs + Faxe schwarz-weiß Touchscreen 1 Megabyte Speicher 899 Dollar 500 Gramm “Backstein” | © 2012 IBM Corporation Mobile Geräte sind ein großer Schritt in der Evolution der Computertechnik Social Mobile Apps Mobil Wireless Business Cloud 73,3Mrd Web mobile Apps wurden 2012 Desktop heruntergeladen, gegenüber 30,1 Mrd. in 20113 Client Server @ Sicherheitsrisiken Host Mainframe 8X Zunahme der Sicherheits- risiken durch die Verbreitung Konsumerisierung der IT mobiler Daten und End- Geräte2 69% BYOD Der Angestellten nutzen Der weltweit verteilten ich privates Endgerät Antwortgeber sagen, dass auch bei der Arbeit³ sie ein Smartphone für 53% Arbeitszwecke nutzen1 Sources: 1. Press release, accessed at http://www.businesswire.com/news/home/20110711006694/en/IDG-Global-Survey-Shows-Smartphone-Growing-Rapidly; 2. IBM X-Force 2011 Trend and Risk Report, March 2011; 3. Source: IDC, Worldwide and U.S. Mobile Application Download and Revenue 2012-2016 Forecast: The Appification of Everything Goes Global, Doc #234684, May 2012 4| © 2012 IBM Corporation Die mobilen Geräte schaffen enorm viele neue Möglichkeiten … Business to Employees Business to Consumer • Höhere Mitarbeiterproduktivität • Verbesserte Kundenzufriedenheit • Kürzere Prozessdurchlaufzeiten • Tiefere Kundenbindung und bessere • Mehr Umsatz bei Vertriebsgesprächen Loyalität • Erweiterung bestehender Anwendungen für • Mehr Umsatz durch besser personalisierte mobile Mitarbeiter und Kunden Angebote • Veringerung der Fahrzeugflottenkosten, u.a • Kundenservice online und jederzeit Benzin • Differenzierung vom Wettbewerb • Schnellere Reaktionszeiten und • Erhöhte Aufmerksamkeit in der Branche Entscheidungsgeschwindigkeiten • Tiefere Einblicke in das Kaufverhalten des • Schnelleres Lösen von internen IT Problemen Kunden und damit zusätzliche • Reduzierung der Personalkosten durch BYOD Umsatzpotenziale (Bring your own Device) • Verbesserte Services selbst in der Filiale 5| © 2012 IBM Corporation … bringen aber auch Herausforderungen mit sich: . Endpunkt und Datenmanagement Sicherheit . Compliance mit Unternehmensrichtlinien . “Konsumerisierung der IT” treibt BYOD* Mobile Plattformen . Entwicklung mobiler Anwendungen auch mit Blick auf sichere Anbindung an das Firmennetz . Der Bedarf für eine klare “Mobility”-Strategie und Roadmap Strategie und . Installation, Konfiguration, Support und fortlaufende Wartung Ressourcen durch erfahrene Ressourcen *BYOD = Bring your own device. Source: The New Workplace CIO Study, IBM Market Insights, October 2011 6| © 2012 IBM Corporation Identifizierte Probleme . Sehr starke Weiterentwicklung der Smartphones, sowie starke Verschiebungen der Marktteilnehmer. Es gibt nicht das sicherste Smartphone bzw. Betriebssystem, jedes hat seine Schwachstelle. Sehr langsames Patchen der Smartphone-Betriebssysteme . Teilweise sehr unausgereifte Sicherheitskonzepte der Betriebssysteme – Manchmal nicht hinreichende Verschlüsselung der Daten auf dem Gerät . iOS und BlackBerry stellten sich als sehr homogene Plattform da, bei der unterschiedliche Geräte der Plattform einfach zu managen sind. Android ist ein sehr schwer zu managendes Betriebssystem, da es aufgrund seiner Offenheit und jeweiligen Anpassungen sehr heterogen ist. – Erste Android Geräte von Samsung (Galaxy) sind soweit angepasst worden, dass das Sicherheitsniveau deutlich über dem normaler Android Geräte liegt. – Die Plattform ist jedoch aufgrund der Flexibilität und Anpassbarkeit interessant, es möglich ist, Funktionen nachzurüsten, siehe Samsung, oder Funktionen die als Sicherheitskritisch angesehen werden zu entfernen. Wenn ein Unternehmen „BYOD“ unterstützt, hat das Unternehmen keine vollständige Kontrolle über das Gerät. Es findet oft eine Mischung der privaten und geschäftlichen Daten auf Smartphones statt. 7| © 2012 IBM Corporation | © 2012 IBM Corporation 2011 ist 'Bring Your Own Device' (BYOD) in den meisten Firmen bereits akzeptiert. Forrester Research, Inc., The State Of Workforce Technology Adoption: US Benchmark 2011, September 2011 9| © 2012 IBM Corporation Der eigentliche Wert von mobilen Geräten entsteht durch die Anwendungen Welche Vorteile, falls überhaupt, konnte ihr Unternehmen durch die Einführung mobiler Geräte erzielen? Increased worker productivity 70% Increased employee responsiveness and decision making 57% Faster internal IT issue resolution 49% Improved customer satisfaction 44% Faster customer issue resolution 38% Competitive differentiation 20% Reduced personnel costs 18% Reduced fuel, gas, or fleet maintenance cost 16% Improved brand perception 15% Increased sales revenue 14% Reduced sales cycle time 10% It’s too soon to tell or don’t know 8% Reduced inventory costs 7% None; we haven’t seen any benefits 3% Other 1% Source: Forrester Research, Inc., “Forrsights Networks and Telecoms Survey,” Q1 2011 10 | © 2012 IBM Corporation Mobil schafft neue Möglichkeiten für alle Branchen Banken Versicherungen Healthcare Telecom EinzelhandelÖffentl Dienst Andere Bestehende Unternehmensanwendungs- und Infrastruktur-Plattform Workforce Produkt- und Kundenbetruung Mobility Services von Optimization Service-Innovationen und Insights Drittanbietern Social Nutzer- Standort- Mobile Social Mobile Collaboration Benachrichtigungen Services Payments Commerce Erweitern des Verbessern der Geschäftsmodells auf Sich von Wettbewerbern Neue Services und neue operationalen Effizienz mobile Kunden und unterscheiden Geschäftsansätze und Kostenreduktionen Mitarbeiter Messbare Ergebnisse 11 | © 2012 IBM Corporation Ein erfolgreicher Start in die Nutzung der mobilen Welt Entwickeln einer Strategie Unternehmens-E-Mail, zur nutzung mobiler Geräte Kontakte und Kalender 1 mit entsprechenden Regeln 4 verfügbar machen Die Infrastruktur für mobile Geräte aufsetzen Anwendungsstrategie 2 5 („Apps“) erstellen Anwendungen Mobile Geräte sichern ausrollen und 3 6 managen 12 | © 2012 IBM Corporation IBM Collaboration Solutions – Umfassende Lösungen für mobile Geräte ■ Die umfassende Lösung mit aktuellen, coolen mobilen Apps ■ Verfügbar auf allen führenden Smartphone Plattformen – Zugriff über die spezifischen App-Stores ■ Unterstützt durch Entwicklungswerkzeuge, um Kunden und Partnern die Möglichkeit zu geben ihre Anwendungen auch mobil verfügbar zu machen. ■ Vervollständigt durch Sicherheits- und Management-Funktionen für Apps und mobile Services aus dem eigenen Rechenzentrum, gehostet oder aus der Cloud, die den Anforderungen von Unternehmen gerecht werden13 | © 2012 IBM Corporation IBM strategy addresses client mobile initiatives Use & Extend Build & Connect Manage & Secure | © 2012 IBM Corporation Mobile Architecture use – build – secure Manage mobile devices and Manage & Secure applications Secure mobile business and data IBM Sametime ●Mail Calendar Contacts ● Use & Employees Chat Messaging IBM Connections Customers Partners ●Telephony Integration Extend ●UC² ● Social Collaboration Other Use the ● existing mobile Files / Document Backends share solutions ●Activity Stream Extend existing ●Std Web Apps systems to Domino Traveler mobile devices xPages Build & IBM Worklight Connect ● Custom Apps Build mobile ● Portal Access WebSphere Portal applications ●Domino Apps ●Mobile Entry Point Connect to, and ●HTML5 run backend ●Hybrid SAP systems in support of mobile Other Backends 15 | © 2012 IBM Corporation IBM mobile Software for Apple iPhone and iPad Web URL: www.ibm.com/software/lotus/category/ mobile-wireless/apple/ 16 | © 2012 IBM Corporation IBM Notes Traveler – What's new in 2012 8.5.3 UP1 (Available now) ■ High Availability 8.5.3 UP2 (coming soon) ■ Android ■ To Do's for Android and ─ Tablet support iOS ─ Monthly calendar view ─ Enhanced Security - App password ■ General Enhancements ─ Improved Handling of Notes Documents ─ Sent Folder Save ─ Attachments for Draft Mail ■ Web Based Administration UI Traveler Companion for iOS (Available now) ─ View only attachment control ─ Password entry timeout period 17 | © 2012 IBM Corporation IBM plans are subject to change Use and Extend IBM Lotus Traveler Traveler Cluster Administration Web Domino Servers Direct UI connect or through proxy Domino Mail servers Reverse Proxy / Round Robin Recommended in DMZ https Notes RPC ● iOS Android WinMobile Nokia ● remote wipe ● business data only wipe (BYOD) ● security policy enforcement ● data encryption central DB ● Traveler services will application level password (Android) perform smart load ● included with Domino balance Recommend pool is behind corporate firewall Recommend18 | Highly © 2012 IBM Corporation Available DB configuration IBM Connections Mobile ● Mobile access to enterprise social collaboration ● Access social network, profiles, communities, status updates, files, photos, videos, activities, blogs, wikis, forums, bookmarks, ideation voting ● Connections mobile apps
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