Agenda

18. Lotus Notes/Domino Stammtisch

16:00 - 16:30 Eintreffen der Teilnehmer Begrüßung gegenseitiges Kennenlernen

16:30 – 17:45 Mobile First! Die Mobility Strategie der IBM "Mobile Mike" Michael Hoffmann IBM Deutschland GmbH

17:45 – 18:15 Erfahrungsaustausch und “Stammsitzen”

18:15 – 19:00 Lotus Notes/Domino Traveler 8.5.4 Andreas Kilgenstein activelink GmbH

ab 19:00 Uhr Erfahrungsaustausch und “Stammsitzen”

© 2012 IBM Corporation Mobile First 18. Lotus Notes/Domino Stammtisch

Michael Hoffmann Senior Technical Professional

© 2012 IBM Corporation Mobile First ! Unsere Mobile Landschaft 2012 1992 IBM legt den ersten “Ziegel”

IBM schuf 1992 zusammen mit BellSouth mit einem Simon getauften Brocken das erste multifunktionale Mobiltelefon.

IBM Simon: Handys + + PDAs + Faxe schwarz-weiß 1 Megabyte Speicher 899 Dollar

500 Gramm “Backstein” | © 2012 IBM Corporation Mobile Geräte sind ein großer Schritt in der Evolution der

Computertechnik Social Mobile Apps Mobil Wireless Business Cloud 73,3Mrd Web mobile Apps wurden 2012 Desktop heruntergeladen, gegenüber 30,1 Mrd. in 20113 Client Server @

Sicherheitsrisiken

Host Mainframe 8X Zunahme der Sicherheits- risiken durch die Verbreitung Konsumerisierung der IT mobiler Daten und End- Geräte2 69% BYOD Der Angestellten nutzen Der weltweit verteilten ich privates Endgerät Antwortgeber sagen, dass auch bei der Arbeit³ sie ein für 53% Arbeitszwecke nutzen1

Sources: 1. Press release, accessed at http://www.businesswire.com/news/home/20110711006694/en/IDG-Global-Survey-Shows-Smartphone-Growing-Rapidly; 2. IBM X-Force 2011 Trend and Risk Report, March 2011; 3. Source: IDC, Worldwide and U.S. Mobile Application Download and Revenue 2012-2016 Forecast: The Appification of Everything Goes Global, Doc #234684, May 2012 4| © 2012 IBM Corporation Die mobilen Geräte schaffen enorm viele neue Möglichkeiten …

Business to Employees Business to Consumer

• Höhere Mitarbeiterproduktivität • Verbesserte Kundenzufriedenheit • Kürzere Prozessdurchlaufzeiten • Tiefere Kundenbindung und bessere • Mehr Umsatz bei Vertriebsgesprächen Loyalität • Erweiterung bestehender Anwendungen für • Mehr Umsatz durch besser personalisierte mobile Mitarbeiter und Kunden Angebote • Veringerung der Fahrzeugflottenkosten, u.a • Kundenservice online und jederzeit Benzin • Differenzierung vom Wettbewerb • Schnellere Reaktionszeiten und • Erhöhte Aufmerksamkeit in der Branche Entscheidungsgeschwindigkeiten • Tiefere Einblicke in das Kaufverhalten des • Schnelleres Lösen von internen IT Problemen Kunden und damit zusätzliche • Reduzierung der Personalkosten durch BYOD Umsatzpotenziale (Bring your own Device) • Verbesserte Services selbst in der Filiale

5| © 2012 IBM Corporation … bringen aber auch Herausforderungen mit sich:

. Endpunkt und Datenmanagement Sicherheit . Compliance mit Unternehmensrichtlinien

. “Konsumerisierung der IT” treibt BYOD* Mobile Plattformen . Entwicklung mobiler Anwendungen auch mit Blick auf sichere Anbindung an das Firmennetz

. Der Bedarf für eine klare “Mobility”-Strategie und Roadmap Strategie und . Installation, Konfiguration, Support und fortlaufende Wartung Ressourcen durch erfahrene Ressourcen

*BYOD = Bring your own device. Source: The New Workplace CIO Study, IBM Market Insights, October 2011 6| © 2012 IBM Corporation Identifizierte Probleme . Sehr starke Weiterentwicklung der , sowie starke Verschiebungen der Marktteilnehmer. . Es gibt nicht das sicherste Smartphone bzw. Betriebssystem, jedes hat seine Schwachstelle. . Sehr langsames Patchen der Smartphone-Betriebssysteme . Teilweise sehr unausgereifte Sicherheitskonzepte der Betriebssysteme – Manchmal nicht hinreichende Verschlüsselung der Daten auf dem Gerät . iOS und BlackBerry stellten sich als sehr homogene Plattform da, bei der unterschiedliche Geräte der Plattform einfach zu managen sind. . Android ist ein sehr schwer zu managendes Betriebssystem, da es aufgrund seiner Offenheit und jeweiligen Anpassungen sehr heterogen ist. – Erste Android Geräte von Samsung (Galaxy) sind soweit angepasst worden, dass das Sicherheitsniveau deutlich über dem normaler Android Geräte liegt. – Die Plattform ist jedoch aufgrund der Flexibilität und Anpassbarkeit interessant, es möglich ist, Funktionen nachzurüsten, siehe Samsung, oder Funktionen die als Sicherheitskritisch angesehen werden zu entfernen. . Wenn ein Unternehmen „BYOD“ unterstützt, hat das Unternehmen keine vollständige Kontrolle über das Gerät. . Es findet oft eine Mischung der privaten und geschäftlichen Daten auf Smartphones statt. 7| © 2012 IBM Corporation | © 2012 IBM Corporation 2011 ist 'Bring Your Own Device' (BYOD) in den meisten Firmen bereits akzeptiert.

Forrester Research, Inc., The State Of Workforce Technology Adoption: US Benchmark 2011, September 2011

9| © 2012 IBM Corporation Der eigentliche Wert von mobilen Geräten entsteht durch die Anwendungen Welche Vorteile, falls überhaupt, konnte ihr Unternehmen durch die Einführung mobiler Geräte erzielen?

Increased worker productivity 70% Increased employee responsiveness and decision making 57% Faster internal IT issue resolution 49% Improved customer satisfaction 44% Faster customer issue resolution 38% Competitive differentiation 20% Reduced personnel costs 18% Reduced fuel, gas, or fleet maintenance cost 16% Improved perception 15% Increased sales revenue 14% Reduced sales cycle time 10% It’s too soon to tell or don’t know 8% Reduced inventory costs 7% None; we haven’t seen any benefits 3% Other 1% Source: Forrester Research, Inc., “Forrsights Networks and Telecoms Survey,” Q1 2011 10 | © 2012 IBM Corporation Mobil schafft neue Möglichkeiten für alle Branchen

Banken Versicherungen Healthcare Telecom EinzelhandelÖffentl Dienst Andere Bestehende Unternehmensanwendungs- und Infrastruktur-Plattform

Workforce Produkt- und Kundenbetruung Mobility Services von Optimization Service-Innovationen und Insights Drittanbietern

Social Nutzer- Standort- Mobile Social Mobile Collaboration Benachrichtigungen Services Payments Commerce

Erweitern des Verbessern der Geschäftsmodells auf Sich von Wettbewerbern Neue Services und neue operationalen Effizienz mobile Kunden und unterscheiden Geschäftsansätze und Kostenreduktionen Mitarbeiter Messbare Ergebnisse

11 | © 2012 IBM Corporation Ein erfolgreicher Start in die Nutzung der mobilen Welt

Entwickeln einer Strategie Unternehmens-E-Mail, zur nutzung mobiler Geräte Kontakte und Kalender 1 mit entsprechenden Regeln 4 verfügbar machen

Die Infrastruktur für mobile Geräte aufsetzen Anwendungsstrategie 2 5 („Apps“) erstellen Anwendungen Mobile Geräte sichern ausrollen und 3 6 managen

12 | © 2012 IBM Corporation IBM Collaboration Solutions – Umfassende Lösungen für mobile Geräte

■ Die umfassende Lösung mit aktuellen, coolen mobilen Apps

■ Verfügbar auf allen führenden Smartphone Plattformen – Zugriff über die spezifischen App-Stores

■ Unterstützt durch Entwicklungswerkzeuge, um Kunden und Partnern die Möglichkeit zu geben ihre Anwendungen auch mobil verfügbar zu machen.

■ Vervollständigt durch Sicherheits- und Management-Funktionen für Apps und mobile Services aus dem eigenen Rechenzentrum, gehostet oder aus der Cloud, die den Anforderungen von Unternehmen gerecht werden13 | © 2012 IBM Corporation IBM strategy addresses client mobile initiatives

Use & Extend Build & Connect

Manage & Secure

| © 2012 IBM Corporation Mobile Architecture use – build – secure Manage mobile devices and Manage & Secure applications Secure mobile business and data

IBM Sametime ●Mail Calendar Contacts ● Use & Employees Chat Messaging IBM Connections Customers Partners ● Integration Extend ●UC² ● Social Collaboration Other Use the ● existing mobile Files / Document Backends solutions ●Activity Stream Extend existing ●Std Web Apps systems to Domino Traveler mobile devices xPages Build & IBM Worklight Connect

● Custom Apps Build mobile ● Portal Access WebSphere Portal applications ●Domino Apps ●Mobile Entry Point Connect to, and ●HTML5 run backend ●Hybrid SAP systems in support of mobile Other Backends

15 | © 2012 IBM Corporation IBM mobile Software for Apple iPhone and iPad

Web URL: www..com/software/lotus/category/ mobile-wireless/apple/

16 | © 2012 IBM Corporation IBM Notes Traveler – What's new in 2012

8.5.3 UP1 (Available now) ■ High Availability 8.5.3 UP2 (coming soon) ■ Android ■ To Do's for Android and ─ Tablet support iOS ─ Monthly calendar view ─ Enhanced Security - App password ■ General Enhancements ─ Improved Handling of Notes Documents ─ Sent Folder Save ─ Attachments for Draft Mail ■ Web Based Administration UI Traveler Companion for iOS (Available now) ─ View only attachment control ─ Password entry timeout period 17 | © 2012 IBM Corporation

IBM plans are subject to change Use and Extend IBM Lotus Traveler

Traveler Cluster Administration Web Domino Servers Direct UI connect or through proxy Domino Mail servers

Reverse Proxy / Round Robin Recommended in DMZ

https Notes RPC

● iOS Android WinMobile Nokia ● remote wipe ● business data only wipe (BYOD) ● security policy enforcement ● data encryption central DB ● Traveler services will application level password (Android) perform smart load ● included with Domino balance Recommend pool is behind corporate firewall Recommend18 | Highly © 2012 IBM Corporation Available DB configuration IBM Connections Mobile ● Mobile access to enterprise social collaboration ● Access social network, profiles, communities, status updates, files, photos, videos, activities, blogs, wikis, forums, bookmarks, ideation voting ● Connections mobile apps ● iOS (iPhone & iPad), Android, Blackberry ● Photo /video upload support

● Mobile Web browser access ● Android, iOS, Nokia Symbian and Blackberry 6/7 devices

| © 2012 IBM Corporation IBM Connections Mobile in 2012

Available now (for Apple/Android) ─ Improved UI ─ Offline files - file upload/download ─ Multi Account log-in ( BlackBerry also) ─ Save from profiles to device contacts ─ Admin control of File uploads, downloads, search etc ─ SmartCloud support for Files service ─ Customize app name, logo, banners, launch other apps (BlackBerry) New! Just released to app stores ─ Connections 4 support including Activity Streams, Like, Repost ─ Improved UI for Status updates, Communities ─ Local/remote data wipe for added security ─ Geo-location tracking to locate members of your network | © 2012 IBM Corporation

IBM plans are subject to change IBM Connections Mobile Offline Files

Mobile files also available in IBM SmartCloud for Social Business

| © 2012 IBM Corporation IBM Sametime Mobile IM chat, Presence

Android iPhone and iPad with Apple push notifications

IM chat apps for Blackberry, Symbian, Windows Mobile devices also available 22 | © 2012 IBM Corporation IBM Sametime Mobile Chat/IM

Available ● New platforms: Apple iOS 6, iPhone 5, Android 4 ● Improved background session reconnect performance ● Easy to deploy – User configuration via URL ● Improved chat history ● Share Geo location in status ● New! Android Tablet version

Coming soon ● IBM SmartCloud support

Sametime roadmap candidates (preliminary) ● Audio/video softphone for click-to-call ● Offline mode for Chat/IM ● Android push-notification

23 | © 2012 IBM Corporation IBM plans are subject to change Sametime Unified Telephony dialer

● Click to calls from mobile via Sametime Unified Telephony. ● Calls to/ from SUT unified number, not the mobile number ● Use any preferred number/ device to take the call ● Launch phone dialpad Available for Android, iPhone and iPad

24 | © 2012 IBM Corporation IBM Mobile Meetings

SmartCloud Meetings iOS, Blackberry, Android

Sametime Meetings for Sametime Meetings Viewer for Apple

Blackberry iPad (Android web browser25 | ©access 2012 IBM Corporation supported) IBM Mobile Solutions

Extend & Transform Build & Connect

Manage & Secure

26 | © 2012 IBM Corporation Manage and Secure Mobile Security - more than MDM

Manage Protect Apps,Data&Network Develop Mgmt. Mobile Security App Test/ Development

Acquire/Deploy Mobile Mobile Threat Mobile IPC Mobile VPN Mobile Secure Mobile •Register Device Management (Information Identity & App Dev. •Device Activation Security Protection) Access • Virtual Private • •Configure to Policy Management • Anti-malware Vulnerability • • Data Network (VPN) App/Content Mgmt. • Anti-spyware • Authorize & testing •SW Distribution encryption secure • • Device wipe, • Anti-spam Authenticate Mobile app Manage/Monitor (device, file, communi- lockdown • Firewall / IPS • Certificate testing •Self Service Portal app) cations • Enforced by •Usage & Quality • Passwd • Web filtering & mgmt • Mobile tools monitoring/reporting Mgmt. Web reputation • Multi-factor Data Loss • Enterprise • Config policy Retire Prevention •Migrate to new device & compliance policies enforced •De-provision

Lotus Rational Tivoli Endpoint Manager IBM Worklight Traveler AppScan

Traditional Mobile Endpoint Mgmt Device Mgmt . Protecting Data on . Build security testing . Device inventory . Device Wipe the Device into the IDE . OS provisioning . Security policy mgmt . Location info . Enforcing Security . Automate Security / . Patching . Jailbreak/Root . Application mgmt Updates to Apps Compliance testing . Power Mgmt detection in the Build Process . Device config . Authentication and . . Enterprise App Anti-Virus Mgmt (VPN/Email/Wifi) Authorization . Security / store . Encryption mgmt services compliance testing . Self-service incorporated into . Multiple OS support . Application Security portal testing27 | © workflows2012 IBM Corporation Manage and Secure IBM Endpoint Manager

Endpoint Management – no MDM only – PC and Tablet / Smartphone together

Common management agent • Advanced management for and console iOS, Android, Symbian, Systems Security and Windows Phone management management Near-instant • Unified management extends deployment of existing desktop, laptop, and new features server management on the same platform • Security compliance checks automatically control access to IBM Endpoint Manager corporate resources, such as VPN, email, and enterprise apps • Offer and deploy recommended corporate apps to employees to speed mobile adoption

Desktop / laptop / Mobile server endpoint endpoint

| © 2012 IBM Corporation | © 2012 IBM Corporation Manage and Secure Mobile Devices IBM Lotus Mobile Connect Mobile security software for enterprise application connectivity ■ Clientless HTTP single sign-on services via a SSL secured tunnel for communication to specific HTTP application servers ─ No need to open general VPN access to all intranet servers ■ Supports iOS, Android, Symbian PC's and other mobile devices ■ Strong authentication and encryption IBM Lotus Notes Traveler

Mobile IBM Connect Sametime Server

Or use 3rd party IBM mobile VPN to Connections connect

30 | © 2012 IBM Corporation IBM Mobile Solutions

Extend & Transform Build & Connect

Manage & Secure

31 | © 2012 IBM Corporation Spectrum of mobile development approaches

Multi-channel Unique Mobile Experiences Applications

s c Hybrid Mobile Native Mobile

i Web Mobile t

s Mobile sites i Applications r Applications Applications e t c a r a h C Runs in browser Runs on device, App download

Multiple web apps Standalone web Standalone on- Traveler  Shared apps device apps Sametime auth/security Connections  Content Lotuslive management Meetings  Personalization Symphony

| © 2012 IBM Corporation IBM Tools for Mobile Application Development s c

i t Web Mobile Hybrid Mobile Native Mobile s i Mobile sites r Applications Applications e Applications t

c HTML5, Javascript a r HTML HTML5, + Native device a 'container'

h Javascript CSS3 C Runs in browser Runs on device, app download Domino ® ® IBM Lotus Domino Native OS Designer platform + (XPages mobile) s Portal l Worklight languages o

o IBM WebSphere® Portal Mobile Experience T ++ IBM Web Experience Factory Worklight / Rational IBM Rational® Application Developer

| © 2012 IBM Corporation Some XPages Mobile Specific Controls Outline/Menu View Panel Build mobile applications using XPages' rapid application development mechanism ●Look and feel like native apps to achieve the best user experience ●Access to native services ●Support for offline ●Supports: Android, iPhone, and Blackberry See: http://mobilecontrols.openntf.org/ Navigation Bar Form with Validation

Filter

Calendar Search Bar

| © 2012 IBM Corporation IBM Worklight – A Mobile Application Platform for Enterprises to build, run secure and manage Web, Hybrid and Native Apps.

Customer Hybrid App – Lotte uses native device features to display augmented reality on iOS and Android devices

35 | © 2012 IBM Corporation Build and Connect IBM Worklight Client - Hybrid Apps Device independent Apps - Device specific Features

Trusted App Repository Allows development of downloadable apps without File System knowledge of native (on mobile device) development languages.

Native Container (“Shell”) with Dedicated teams with native custom functionality for expertise can provide custom performance and security native capabilities and security functions to app HTML, CSS, JavaScript developers.

Mobile Operating System

36 | © 2012 IBM Corporation Build and Connect IBM Worklight – Components Device independent Apps – Device specific Features

37 | © 2012 IBM Corporation Build and Connect Domino and IBM Worklight

Worklight Hybrid Container Web Site IBM Worklight Shell Hybrid Container Access devices specific capabilities (camera, contacts,etc...) Web Site App Store Presence Application management Mobile Notifications Domino XPages Web based mobile Applications, XPages mobile controls, Domino Designer created content, supports Domino security Device Features

Device Features

| © 2012 IBM Corporation Build and Connect WebSphere Portal and Worklight

Worklight Hybrid Container Web Site IBM Worklight Shell Hybrid Container Access devices specific capabilities (camera, contacts,etc...) Web Site App Store Presence Application management Mobile Notifications

WebSphere Portal/WCM Multiple Applications, Content, Roles, Personalization, Customization Device Features

Device Features

| © 2012 IBM Corporation Build and Connect IBM Mobile Foundation

Security Gateway/VPN Development IBM Access Manager Lifecycle IBM Mobile Connect Tools MDM MEAP IBM Endpoint IBM Worklight Manager Mobile IBM Mobile Foundation threats security Tools

SOA & Connectivity (Messaging, ESBs, Cloud Integration, Governance)

Business Web sites/ Social/ collab Analytics Process portal Software Enterprise Apps Management

| © 2012 IBM Corporation Contact details

Michael Hoffmann IBM Collaboration Solutions Senior Technical Altrottstrasse 31 Professional 69190 Walldorf, Germany

“Mobile Mike” Mobile +49-7034.643.1038 [email protected]

| © 2012 IBM Corporation © Copyright IBM Corporation 2011

IBM Deutschland GmbH IBM Allee 1 D-71138 Ehningen Germany Produced in Germany All Rights Reserved

IBM, the IBM logo and Lotus are trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products and services do not imply that IBM intends to make them available in all countries in which IBM operates. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

42 | © 2012 IBM Corporation | © 2012 IBM Corporation | © 2012 IBM Corporation