Simple, connected journeys Our strategic plan 2019-23

Department of Transport

Message from the Secretary

I’m pleased to present the Freight needs to reach our first strategic plan for the new doors, ports, shops and Department of Transport. markets both interstate and overseas. On 1 July 2019, VicRoads and Public Transport DoT will plan and operate the (PTV) came together with transport system in a way the Department of Transport that responds to the needs (DoT) to create an integrated of the people and freight that transport department – in travel on it - focused on where step with other global cities. people and goods need to go, rather than what mode The way people travel is they use. integrated – we drive to the station, catch our train, then walk to work – and the way we 23 million trips are made each day plan, deliver and operate the in Victoria, and this is expected to system is integrated too. increase to 38 million by 2050. The new DoT gives us a single focus on tackling the big The new Department’s issues – from improving buses structure reflects the in growing suburbs to making importance of working it easier to walk and cycle with the Major Transport places and embrace new Infrastructure Authority technology. (MTIA). Working together Our job is to make journeys will allow us to meet the simpler, safer and more transport needs of ’s reliable for everyone. fastest-growing state and economy, and deliver a record 23 million trips are made each $57 billion investment in day in Victoria, and this is infrastructure. expected to increase to 38 million by 2050. The new DoT is all about our people. We're using People are moving to Victoria our collective skills and because it is a great place to knowledge to deliver the live and do business. integrated transport system To keep it that way, everyone Victorians deserve. needs easy access to jobs, schools, shops and services close to their homes, whether they live in Tarneit or Torquay, Paul Younis Camberwell or Cranbourne. Secretary

Simple, connected journeys 3 A new Department of Transport

The new integrated We work closely with the MTIA. Our legislation department brings together The new DoT will adopt a VicRoads and PTV with DoT whole-of-system approach The Transport Integration to plan, deliver and operate to improve coordination and Act 2010 (the TIA) is Victoria’s Victoria’s transport system. management of disruptions main transport statute. during the delivery of new It brings together the The new Department of infrastructure, and as we transport portfolio under Transport will: integrate new infrastructure one framework with the aim • respond much faster and to operate as part of the of developing ‘an integrated give people the information transport system. and sustainable transport they need to make the best system that contributes to As the Victorian Government’s travel choices - especially an inclusive, prosperous and central transport agency, DoT around major network environmentally responsible is accountable for all portfolio disruptions State’. funding provided through the • make better use of existing State Budget. The TIA aims to ensure road and rail, shifting more that Victoria’s transport journeys onto rail and Our role and purpose system delivers balanced prioritising public transport economic, environmental and on roads DoT’s purpose is to deliver social outcomes. Agencies • respond much quicker simple, connected journeys. responsible for urban and to innovation and new regional planning must transport technologies As we plan, deliver and have regard to the TIA when • take a holistic view in operate the transport system, making land use decisions planning for the future, to we ensure that it safely and that impact on the transport meet demand for more sustainably meets the needs system. than 38 million journeys a of the people and freight that day and a tripling of freight travel on it, both now and in Transport legislation will be by 2050 the future. We bring together amended in 2019 to formalise the integration of VicRoads • partner with others to management of ports, and PTV into the Department address a range of issues, boating and fisheries for of Transport. from safety to reducing commercial and recreational environmental impacts. uses. We ensure that transport agencies and operators work towards a common goal of an integrated transport system that contributes to an inclusive, prosperous and environmentally responsible state. DoT puts people at the centre of everything we do. People first People and their diverse journeys are at the centre of every decision

Our vision Our Ministers Our portfolio partners include: Our vision is to meet the DoT provides independent • Major Transport aspirations of Victorians for advice and is accountable to Infrastructure Authority a transport system that is three ministers: • Transport Safety Victoria simple, connected, accessible, Hon MP reliable, safe and supports a • Chief Investigator, Minister for Transport productive, growing economy. Transport Safety Infrastructure • VicTrack In realising our vision, we Hon MP • Transport Accident apply the objectives of the TIA Minister for Public Transport Commission to deliver: Minister for Ports & Freight • social and economic inclusion Hon Jaala Pulford MP Our transport agencies include: • economic prosperity Minister for Roads Minister for Road Safety and • environmental • Commercial Passenger the TAC sustainability Vehicles Victoria Minister for Fishing and • Victorian Ports Corporation • integration of transport Boating and land use • efficiency, coordination • Victorian Regional and reliability Our portfolio Channels Authority • safety, health and • Port of Hastings Our department includes: wellbeing. Development Authority • • Gippsland Ports Our system-wide • Public Transport Victoria • Victorian Fisheries outcomes • VicRoads Authority • Road Safety Victoria • People and goods can get where they need to go • Regional Roads Victoria Our transport operators efficiently • Better Boating Victoria include: • Freight Victoria • People are connected to • Metro Trains Melbourne each other and the places • Active Transport Victoria. • they work, study and relax • V/Line • Our system is reliable, • EastLink comfortable and safe • CityLink • SkyBus • Bus operators • Port operators.

Simple, connected journeys 5

Our challenges

The way we do Our new boom – Choosing the right transport in Victoria meeting the demands investments to unlock is changing of unprecedented more benefits, for growth more people The new DoT combines the expertise of the former Victoria’s population is An integrated approach department, VicRoads and growing fast, driving demand to system challenges, like PTV. By having one team and powering the economy. increased traffic and public for planning, delivering and Understanding changing transport patronage, can be operating transport, we patterns of movement – met in ways that don’t always can give people a common where and how people and involve large infrastructure picture of what’s going goods want to go – is critical projects. It makes the best use on, and more effectively to meeting future transport of what we have now, plans operate the system to demand and sustaining for the future and establishes improve everyone’s journeys. Victoria’s economic success. a blueprint to take advantage Working together - across of the opportunities. roads, public transport, Keeping people ports and freight - is the key Embracing to delivering the Victorian moving through a Government’s transport decade of major technology for a agenda. construction smarter future Population growth is driving Victoria is undergoing a the government’s record generational shift in transport $57 billion investment in new technologies which will transport infrastructure transform the way we use our to expand and modernise system. Emerging technology the system. Building this and future mobility services modern system does involve are rapidly changing the disruption. Coordinating a nature of transport and reliable transport system is empowering people in their critical to keeping people transport choices, requiring a moving. new vision for innovation.

Outcomes focused Simple, safe and connected journeys for everyone

Simple, connected journeys 7 Our focus and priorities

Victoria is growing faster At DoT, we take a strategic • Deliver investments that than any other state or approach to delivering the unlock system-wide territory, and our growth Victorian Government’s benefits -delivering a is among the highest in significant transport agenda. record investment in the world. By 2050, As an integrated transport transport infrastructure department, we incorporate and upgrades 10 million people will the skills and expertise of a and coordinating live in Victoria and large portfolio. Our focus improvements so people’s Melbourne will be a is to: journeys are simpler, global city of 8 million. and the economy keeps • Operate a safe and For the first time, as growing. inclusive system - many people will live to creating a safe system the west of the Yarra as where it’s easy for • Innovate and engage with they do to the east. Our everyone to get around, no partners, industry and focus and key priorities matter when or why they the community - ensuring need to reflect this. are travelling. the whole system and its many operators and partners work as one, to • Design and plan a deliver better services and people-focused system outcomes for us all. - planning for the future by understanding and responding to the changing • Empower our people - patterns of where people giving our people what work, study and relax, how they need to do their jobs technology is used well and respond to the and where freight needs challenges facing the to go. transport system.

• Optimise the system for sustainable and reliable travel - making sure roads and public transport are easy to use and well-kept so that people are better connected.

One system Integrated operations for connected journeys Our focus Operate a safe and inclusive system

Creating a safe system • Upgrading intersections, • Building new train where it’s easy for installing new traffic stations that are everyone to get around, lights and building safer accessible to everyone no matter when or why pedestrian crossings in • Keeping commercial they are travelling. regional Victoria and our passenger vehicles suburbs customer-focused, with • Making school crossings high standards of service Our priorities safer by supporting • Delivering digital train crossing supervisors radio system upgrades • Travel is safe, reliable and • Creating safer • Making public transport more secure for everyone construction sites safer through more • Trains, trams, buses, • Rolling out safer Protective Services stations and stops will be cycling and pedestrian Officers and more more accessible infrastructure, creating Authorised Officers • Technology, design and more pedestrian • Lifting public transport research makes travel crossings, continuing network safety and easier during disruptions, Active Transport Victoria resilience. major events and and building new bike everyday trips lanes to make cycling on Our outcomes • Improving everyone’s St Kilda Road safer access to transport, no • Reviewing regulations for • People and places are matter where people live cars and drivers, to make better connected by • Boating and fishing are our roads safer Victoria’s transport more accessible to more • Making boating safer, system people. cheaper and easier for all • A public transport Victorians by establishing network that is safer and Our initiatives Better Boating Victoria more accessible • Maintaining the safety of • A road network that is well • Establishing Road Safety commercial passenger maintained, efficient and Victoria, a dedicated vehicles and increasing safe to use office of road safety, to the number of accessible • More reliable and focus our efforts to tackle services frequent public transport Victoria’s road toll • Training more truck and services for our regions • Working with our road train drivers and suburbs safety partners to deliver • Improved safety for the Toward Zero road • Developing a more pedestrians and cyclists safety strategy and accessible tram network, • Easier and more develop a new road building more accessible affordable ways for safety strategy to replace stops and planning Next Victorian families to get Toward Zero after 2020 Generation Trams out on the water. • Removing 75 dangerous • Incorporating level crossings and accessibility upgrading dangerous improvements into our country level crossings, new, bigger, better trains making them safer and creating more accessible communities

Simple, connected journeys 9

Our focus Design and plan a people-focused system

Planning for the future • Adding more services • Planning for transport by understanding across the rail network connections between and responding to the as the network grows Fishermans Bend and the changing patterns of – including after the Melbourne CBD where people work, completion of the • Delivering new local line upgrade, the study and relax, how transport solutions for Cranbourne-Pakenham country Victorians technology is used line upgrade and the • Developing new and where freight needs opening of the Metro approaches to data to go. Tunnel analytics and transport • Developing the Airport modelling, making us more Our priorities Rail Link, getting ready able to predict future for regional fast rail and needs • Put people and their progressing the Western • Opening new fishing spots diverse journeys at the Rail Plan so more people can fish centre of every planning • Planning the duplication more often. decision of the Cranbourne line, in • Anticipate and plan for response to growth in the Our outcomes changes to where people south-eastern suburbs live and how and why they • Delivering better • Infrastructure that travel information and transforms the way Victorians travel • Continuously improve data interchanges that help gathering and analytics people to make better • More public transport for better transport travel decisions and use services where they are modelling and planning. multiple transport modes needed to get where they need • Support for a growing Our initiatives to go economy • Implement two transport • Transport makes the • Upgrading suburban studies for communities economy more efficient. arterial roads in the north, – Hobsons Bay and North west and south-eastern & West Melbourne and suburbs, cutting travel Docklands – in response to times and connecting the communities • Continuing Regional Rail • Continuing to upgrade Revival to improve regional regional roads through rail lines and add more Regional Roads Victoria services • Undertaking detailed • Recontracting regional bus planning and pre- services to deliver better construction for the services to towns across Suburban Rail Loop, the state connecting more people • Building new bike paths to to more jobs and more connect communities locations

Simple, connected journeys 11 •

Our focus Optimise the system for sustainable and reliable travel

Making sure roads and • Investing more in the • Building new walking and public transport are maintenance and renewal cycling infrastructure as easy to use and well- of key road assets part of the North East kept so that people are that support the most Link, West Gate Tunnel better connected. important movement of and other infrastructure people and freight projects • Upgrading and renewing • Upgrading boat ramps and Our priorities bridges, improving safety working with councils to and productivity remove ramp parking fees • Deliver a turn-up-and- • Improving regional rail • Contributing to the go metropolitan public infrastructure for more Government’s carbon transport network reliable journeys and to emissions reduction target • Create simpler ways for deliver more services of net zero by 2050, by people to plan and pay for • Building commuter undertaking a pledge as their journeys carparks to encourage part of the new Climate • Manage the system so more people to take the Change Act it responds to people’s train and un-clog local • Increasing fish stocks, changing needs streets including a new hatchery • Reduce transport • Delivering our freight and improving access emissions to meet Victorian strategy, Delivering the and facilities for Victorian Government targets Goods, shifting freight waterways. • Make freight more efficient to rail by working with • Encourage more people to industry on freight rail Our outcomes walk, ride bicycles or use shuttles, renewing the • A better experience for public transport Principal Freight Network people, with a system that • Maintain our roads, rails, and planning for new is easy to use and provides tracks, bridges, stations intermodal freight simple, connected journeys and stops. terminals • Shifting freight from road • People are more satisfied Our initiatives to rail by investing in a with public transport port-rail shuttle network services • Utilising new infrastructure • Introducing better bus • More people choosing and technologies that services for growing public transport will increase capacity, communities to connecting • A more productive and delivering a turn-up- people to stations and efficient road network and-go public transport other places • More people cycling and network • Adding new train services walking in Melbourne and • Delivering more real time as the Ballarat and the regions information and taking a Cranbourne line upgrades • More commuter car parks whole-of-system approach are completed and more bus services, to help people travel during • Building new trains, trams connecting people to the Big Build and buses to meet growing stations and linking people • Developing a digital one- demand to more transport options stop-shop for transport • Sustainable fish stocks. information • Investing in road upgrades and building better suburban arterial roads •

Our focus Deliver investments that unlock system wide benefits

Delivering a record • Building the West Gate • Pursuing commercial investment in transport Tunnel - adding capacity opportunities and infrastructure to the freight network, community benefits from and upgrades improving access to the the delivery of major and coordinating Port of Melbourne and infrastructure projects, taking trucks off western including the Level improvements so suburban streets Crossing Removals Project people’s journeys • Undertaking a major and other projects that are simpler, and the upgrade of the Sunbury create urban renewal economy keeps growing. line - the state’s most • Keeping Ballarat Moving significant line upgrade by improving traffic flow Our priorities - connecting it to the and reducing congestion Cranbourne line via Metro through intersection, road • Deliver the Big Build Tunnel and making it ready and traffic light upgrades and other transport for bigger, better trains • Progressing Metro infrastructure projects • Delivering Stage 2 of the stage 3, new stations for • Improve transport for Hurstbridge line upgrade one of Victoria’s biggest people in our suburbs and to respond to a growing regional centres our regions population • Completely rebuilding • Leverage transport • Making the most of the the iconic, 50-year-old infrastructure for Ballarat line upgrade St Kilda Pier. commercial returns and by adding new services community benefits across the rail network and Our outcomes • Work with industry to grow opening a new station at • Improved connectivity of capability and capacity to Cobblebank people and places across build projects. • Preparing for detailed planning and pre- the public transport Our initiatives construction for the network Suburban Rail Loop • A metro network with trains • Building • Removing 75 dangerous every 10 minutes or less - Victoria’s biggest ever and congested level on busy lines, and trains infrastructure project crossings, building new every 20 minutes or less – fixing the missing link stations and creating new during peak periods for key between the Eastern public places regional centres Freeway and the M80, • Continuing Regional Rail • Better traffic flow and cutting travel times, Revival to upgrade every access to suburban arterial increasing freight capacity, regional line in the state roads, easing congestion creating a dedicated and improving safety • Progressing the Murray busway and removing Basin Rail Project • Fewer trucks on streets in trucks from local roads the inner west • Progressing the Waurn • Building the Metro Tunnel Ponds Duplication, adding • Boosted tourism and a - twin rail tunnels and five capacity to the preserved St Kilda Pier for underground stations - and Warrnambool lines future generations to enjoy North Melbourne, Parkville, • Planning for the • New stations and public State Library, Town Hall redevelopment of places as level crossings and Anzac - and a new Station Pier are removed. tram interchange

Simple, connected journeys 13 “Data analytics and data science let us see how our travel patterns are changing; as new technologies, innovative vehicles and the sharing economy shape the choices we make.” Our focus Innovate and engage with partners, industry and the community

Ensuring the whole • Implementing road • Taking innovative system and its many upgrades and intelligent approaches to getting operators and partners transport technologies that more people fishing more work as one, to deliver will help cars, trucks, buses often, by increasing fish better services and and trams move around stock and education more efficiently outcomes for us all. • Engaging the community • Working with public via Our Say on the DoT transport franchisees to website and talking to Our priorities deliver enhanced services communities directly about • Keeping the commercial new projects and seeking • Engage with people across passenger vehicle industry their input the community to build competitive and open to • Consulting with First a shared understanding innovation Nations and traditional and collective response to • Procuring new trains, owners and creating challenges trams and buses, creating indigenous employment • Inform people about the thousands of local jobs through procurement Big Build and how new directly and indirectly, policies transport infrastructure will including new jobs in • Supporting Victoria’s treaty improve their journeys Ballarat negotiations by advancing • Use the purchase of new • Recontracting regional bus the self-determination trains, trams and buses to services to deliver better framework including drive innovation services, in collaboration partnerships that support • Pursue ethical procurement with industry Aboriginal economic practices and invest in local • Working with industry to development. jobs and communities deliver our freight plan • Make innovation part of • Supporting the uptake Our outcomes our culture to seize new of electric vehicles, • A better experience for opportunities autonomous vehicles and people, with a system that • Respect, recognise, new rideshare options is easy to use and that promote and celebrate • Developing Next provides simple, connected Aboriginal and Torres Generation Trams and journeys Strait Islander culture and buying more E Class trams • Greater community heritage. fitted with new technology satisfaction with public • Extending mobile myki to Our initiatives transport services other platforms • More people choosing • Collaborating across • Putting free phone public transport the transport sector and charging points in city • More jobs for more industry on design solutions stations Victorians in building and for infrastructure and • Installing high capacity maintaining rolling stock rolling stock signalling and getting ready and in infrastructure • Planning for new for Metro Tunnel delivery technologies in partnership • Informing and engaging • Easy ways to plan with industry, to help us the community on local travel during periods of understand and plan the disruptions, challenges and construction and disruption system the benefits of the Big Build • Improved access to • Providing high-quality waterways for Victorians. registration and licensing services that meet the needs of the community

Simple, connected journeys 15 • •

Our focus Empower our people to succeed

Giving our people what Our initiatives Our outcomes they need to do their jobs well and • Sharing and exchanging • Improved staff retention respond to the knowledge at events • Improved staff satisfaction challenges facing the across the transport • Enhanced workplace portfolio transport system. systems and tools • Developing better • Efficient use of resources information and • Improved workplace safety technology systems and Our priorities • Accessibility and equity for support all staff • Unite people, processes • Delivering better career • A diverse workforce and systems to form an pathways and workforce integrated and efficient planning • Innovation through collaboration Department of Transport • Expanding options for • Create a culture where our transport staff to work • Greater integrity. people are safe, diverse, flexibly and collaborate engaged, valued and high • Supporting enhanced performing professional networks for Our • Attract and retain the women in the transport best people to build an sector performance innovative, collaborative • Creating a culture with To see how we evaluate our and resilient workforce more opportunities for performance against our • Employ more women, women, Aboriginal and priorities, more detailed Aboriginal and Torres Torres Strait Islander and information on measures and Strait Islander and LGBTI peoples, people targets is available on our LGBTI peoples, people with a disability and departmental performance with a disability and from culturally diverse statement, which is published from culturally diverse backgrounds in Budget Paper No. 3 Service backgrounds. • Contributing to whole of Delivery, available on the Victorian Government Department of Treasury and initiatives Finance website. • Building an organisation that benefits from the unique skills and experience that Aboriginal employees bring to our workplace through our commitment to Barring Djinang, the new 5-year Aboriginal Employment Strategy for the Victorian Public Sector.

Simple, connected journeys 17 We are supporting Smarter journeys University of New technology gives Melbourne’s Australian us many opportunities Integrated Multi- to make transport safer, Modal Test Bed, a living simpler, more efficient laboratory in inner and sustainable. Real city Carlton that tests time data, sensors and driverless cars and automation technology other future transport is just as important as technologies. physical infrastructure. Advanced traffic Since March 2019, more management, such as than 100,000 people ramp metering, lane have used their Android management and smart phones to top variable speed limits are up and touch on Mobile central to the CityLink- myki. We’re developing Tulla widening project, Mobile myki for other M80 upgrade and the operating systems M1 as well. corridor. Our data powers the From 2022, the West multi-modal travel Gate Tunnel will be information provided the longest managed by Google Maps, motorway of this kind in Citymapper, Moovit Australia, and one of the and Transit, and has longest in the world. been integrated into the RACV’s mobility-as-a- service app. The future

The world of transport We will be nimble in is changing, and we are responding to the need for positioning ourselves at simple new regulations for the forefront. emerging modes of transport and we will forecast changes We will adapt and change so the infrastructure we build as new technologies and is fit for the distant future. opportunities emerge. Transport will be key to our There will be new ride- future economic success and share services, new ways to the liveability of our towns, move freight, alternatives cities and regions. to owning your own car, a rapid emergence of At the Department of autonomous vehicles, Transport, we are looking advances in hydrogen fuel forward to meeting new cell technologies and new challenges and delivering approaches to data and innovative solutions that analytics that will give us benefit all Victorians. new levels of understanding. Uber Air will be operating in Melbourne. Transport will be key to our future economic How and where we work will success and the liveability of our towns, cities change as new employment and regions. locations emerge and new ways of working evolve. Our population will continue to grow and settlement patterns will change. Denser populations in inner urban areas will require a focus on active transport for short trips.

Simple, connected journeys 19 Department of Transport, 1 Spring Street Melbourne Victoria 3000 Telephone (03) 9655 6666 © Copyright State of Victoria, Department of Transport 2019 Except for any logos, emblems, trademarks, artwork and photography this document is made available under the terms of the Creative Commons Attribution 3.0 Australia license. This document is also available in an accessible format at transport.vic.gov.au