Help save quality disability services in HACSU MEMBER CAMPAIGNING KIT The campaign against privatisation of public disability services The campaign so far... How can we win a This is where we are up to, but we still have a long way to go • Launched our marginal seats campaign against the • We have been participating in the NDIS Taskforce, Andrews Government. This includes 45,000 targeted active in the Taskforce subcommittees in relation to phone calls to three of Victoria’s most marginal seats the future workforce, working on issues of innovation quality NDIS? (Frankston, Carrum and Bentleigh). and training and building support against contracting out. HACSU is campaigning to save public disability services after the Andrews Labor • Staged a pre-Christmas statewide protest in ; an event that received widespread media • We are strongly advocating for detailed workforce Government’s announcement that it will privatise disability services. There’s been a wide attention. research that looks at the key issues of workforce range of campaign activities, and we’ve attracted the Government’s attention. retention and attraction, and the impact contracting • Set up a public petition; check it out via out would have on retention. However, to win this campaign, and maintain quality disability services for Victorians, dontdisposeofdisability.org, don’t forget to make sure your colleagues sign! • We have put forward an important disability service we have to sustain the grassroots union campaign. This means, every member has to quality policy, which is about the need for ongoing contribute. • HACSU is working hard to contact families, friends and recognition of disability work as a profession, like guardians of people with disabilities to further build nursing and teaching, and the introduction of new We need to be taking collective and individual actions. Every member needs to step up campaign momentum in the community. statewide Registration and Accreditation System. We want Victoria to lead the way in quality services and take individual action. There are thousands of HACSU DHHS DAS members. A single • Held a large-scale protest and community information through the NDIS rollout. action by every member will cause a tidal wave of action, which will build leverage and event at the railway station outside of Parliament allow the union to run a stronger campaign. House that reached thousands of people. • Handed out campaign flyers at train stations across Melbourne, including in the CBD and in marginal seats. • Held a public protest rally in at the office of This campaign kit gives you the information you need to take this local MP, , who supported public disability • Held a major protest through the city and on the steps action and play your role. services pre-election. of parliament in the days before the state budget was handed down. • Keeping the lines of communication open with the government, strongly promoting our arguments. • Working with the ACTU and other unions to campaign for increased NDIS pricing.

IT IS NOW TIME TO RAMP UP ACTION AND GET ALL HACSU MEMBERS FROM PUBLIC DISABILITY SERVICES INVOLVED! what we are campaigning for • A choice of quality services for people with disabilities. • Better training and recognition of qualifications career structures - in order to attract 45,000 visited mPs protested calls made as part of the at parliament to talk about at parliament and Premier and retrain quality staff. marginal seat campaign quality disability services ’ office • A secure, skilled well paid and stable workforce. • A quality NDIS! WITHOUT ACTION, THERE IS NO STRENGTH! Campaign resources are available at www.dontdisposeofdisability.org

1 be a part of something bigger

the most important thing any union member can do to make a difference is to build union strength want to recruit your join the campaign but colleagues not sure what to do or how to join hacsu to do it? as the disability sector faces major reform now is the time to stand together This campaign kit gives you all the information you need to your EBA PI insurance representation make a difference SIGN UP 5 NEW HACSU MEMBERS AND RECEIVE Make sure you follow HACSU on facebook at A $100 COLES MYER GIFT CARD! * Make sure you are nominated as the sponsor on the membership form! Please check www.facebook.com/hacsu and check out with the HACSU office for full terms and conditions. www.dontdisposeofdisability.org to stay up to date with campaign information, events and resources! p 2 4 Over 2,550 people with profound disabilities cutting choices across the state in public 1 accommodation and costs key facts living in over 500 group homes and other centres Instead of delivering on their promise, the Andrews Government has now put in place a about the privatisation of public disability services more than 5,400 public process seeking to privatise DHHS disability Here are some crucial facts you need to know in making the case to your disability support services. workmates, families, guardians and local MPs. There is absolutely no doubt this decision by workers government will cut important service choices 2 who support people with disabilities everyday for people with disabilities and undermine the quality of care for vulnerable people. WHO IS GOING TO BE MOST AFFECTED? disability services. There is great concern about the current status of the Quality and Safeguarding In particular, this decision risks disrupting At present, the DHHS provides services to over 2,550 Framework, with pressure from the Commonwealth the continuity of care for clients and adds people with profound disabilities living in 506 group to minimise any strong regulation of providers or CUTTING CHOICE AND COSTS unnecessary confusion and uncertainty to an homes across the state. Over 5,400 staff support workers. This is despite the clear need for robust for people who live in public disability already complex NDIS rollout. safeguards that have been demonstrated by multiple accommodation services , and those who these residents in these groups homes or in client Parents, guardians and workers are extremely State and Commonwealth Inquiries into violence, receive support from DHHS case management, services. concerned about being forced into the non- abuse and neglect in disability services, with vocal who will lose the choice to stay in public services 3 government sector, which, for decades, criticism of the current regulatory frameworks and THE NDIS AND quality safeguards has been chronically underfunded and is dozens of recommendations for reform. So far, no Underpinning all this is the fact that there are no characterised by lower levels of training and recommendations have been implemented. no national quality standards to ensure NDIS participants receive high levels of workforce casualisation. In this context, the Government’s decision to high-quality, safe supports, the NDIA’s Quality safeguards These concerns are made all the more potent implement a statewide privatisation process of DHHS and Safeguarding Framework. This is in addition The NDIS quality safeguarding framework has given they are occurring in an industry where services to the non-government sector is a scandal. to a backdrop of several inquiries into abuse in still not been finalised! people have high support needs, and continuity 4 of care is absolutely critical. If DHHS workers were to transfer to the private sector, they would face pay cuts of up to 30% a core broken promise and a major loss of conditions. THE privatisation PROCESS At present there is: • No guarantee potential providers can deliver Prior to the 2014 Victorian State Election the A survey of over 950 DHHS disability workers Victorian Labor Government went to the people services to people with complex needs. conducted by HACSU in July 2016 showed the The decision to privatise public disability services of Victoria with the following policy regarding following results: has been undertaken with no assessment of the risks • No measures against which potential providers DHHS disability services; and no idea as to how to implement the decision. can be tested. 5 Over half of the surveyed respondents said • No identification of what constitutes appropriate • That Labor in government must retain they would leave the sector if their wages The initial “market sounding” process involves quality systems and governance processes for involvement in direct services delivery as and conditions were affected as a result of talking to for-profit and not-for-profit disability potential providers. service provider, and, privatisation / contracting out. service providers to assess their capacity to absorb • No timeframe for the contracting out process. DHHS services. But there are no criteria defining • On top of this, research produced by the non- • To support the existing balanced service • Of workers who have direct experience what a “suitable” service provider looks like. government employer peak-body shows that system between direct government and non- of working in both the public and private NGO providers are in no way ready to absorb government “not for profit” service provision disability sector, over 70% believe that and avoid further privatisation or contracting- public disability services, with: privatisation / contracting out of public out of existing disability services. sector disability will have a negative impact for disability services and will not promote On 1 December 2015 these commitments were 80% 78% 55% 54% broken. the NDIS principles of choice and control. The loss of these staff will be catastrophic not ready to manage NDIS not prepared for the not ready for NDIS not ready on quality costing and pricing workforce growth being risk management and management and for the quality and continuity of care, and brought forward by the compliance continuous improvement it will come at the same time the Victorian NDIS Government is predicting a need for the doubling of the workforce to meet increased demand for services under the NDIS.

6 HACSU : The disability workers’ union

campaign action: talk to the residents we support and their families about privaitsation Why is TALKING POINTS Daniel when talking to FAMILIES or friends of Andrews people with disabilities in the public sector • There are currently no mandatory qualifications to work as a disability support worker! BROKEN privatising • The announcement by the Andrews Government to privatise public disability services is a broken PROMISES election promise and against the Labor election platform! public • The Victorian Government is seeking to cut costs, not to improve service delivery. disability • The decision to privatise has been made with no idea as to how it will be implemented or what the impact on the quality of support for people with a disability will be.

• Privatising public disability services (DHHS) will reduce choices for people with disabilities who services? want to remain within the public sector.

• Privatisation will undermine the crucial issue of “continuity of care”, as many workers face cuts to wage and conditions up to 30% will be forced to look for other work outside the sector.

• The loss of staff will be happening at exactly the same time when the sector needs to double the disability support workforce as a result of the NDIS. Before the 2014 state election, Daniel Andrews gave a personal commitment that • DHHS (public) disability staff and residents will be forced into a sector that has been chronically under-funded for decades. under a Labor Government, Victorian public disability services would continue and • There is still no “Quality and Safeguarding Regulations” under the new national NDIS system or minimum qualifications for workers. families would continue to have a choice.

• There is less training and fewer tertiary qualified workers in the non-government/private sector, Daniel Andrews promised the public and much higher levels of insecure work and casualisation. disability accommodation services, which provides residential accommodation for • There is less direct supervision for support workers in the non-government/private sector and approximately 3000 people with disabilities less accountability and transparency of service providers. across Victoria, would not be privatised or contracted out. • The process for “assessing the readiness” of non-government services to take on DHHS services is not clear at all. This commitment was made in writing in the core Labor policy platform. • The Victorian Government has not developed any “organisational readiness” criteria to test But now Daniel Andrews has broken this whether non-government services have capacity to take on public services. commitment and begun a process to transfer public disability services to the • There is no requirement for services to have appropriate systems and processes in place such private/non-government sector. as governance oversight / employee training / quality assurance / IT capacity / or appropriately costed and priced services. The key driver behind this decision is to cut costs at the expense of choice for • No guarantee service providers can provide services to people with complex needs. people with disabilities currently living in public sector accommodation. • No overall timeframe for the contracting out process. sign the petition at www.dontdisposeofdisability.org

7 8 call or campaign action: sms talk back radio call Example of what you can say;

“Hi [name of radio host], I’m a public sector disability worker. I work ABC 774 talk back with really vulnerable people. MELBOURNE Daniel Andrews is trying to contract out disability services. I think Call: 1300 222 774 that’s going to threaten the quality of life of people I support. SMS: 19 774 774 radio Contracting out to the non-government sector, which has very high levels of casuals, is not a good idea at all! I’ve personally seen what 3AW 693 happens. MELBOURNE Talkback Radio is very important to the campaign If services and staff are privatised we face either long pay freezes or Talkback radio is one of the most powerful ways to get our message up to 30% loss in pay and conditions. So a lot of us with mortgages are Call: 9690 0693 across. It gives us an opportunity to just say how we feel about our Tweet: @3AW693 work, our clients and our fears about a privatised service. going to have to try find another job, which means our clients will lose the continuity of care and they’ll bring in casuals. Take the time after you have reflected on your work to ring talkback radio and describe your experience and what it says about the state of disability services. These stories are very powerful and will help to I like my job and I know the people I work with. I know their needs.” regional persuade our politicians we have a case. Unlike newspapers and TV, radio is immediate and doesn’t have the victoria extensive editing filters that are an integral part of the other mediums (except for the cut-off button when they want to end the call). Wodonga Because of the size of the audiences and the power of talkback radio, Call 1300 147 222 politicians are greatly influenced by it. It’s therefore important during our campaigns to get onto talkback radio. Shepparton Call 1300 977 222 ABC Central Victoria What are Talkback Radio shows looking for? Call 1300 813 911 or When you ring a talkback radio station, you will be put through to a producer who will ask you what you want to talk about. Introduce yourself, tell them what you do, and what the problem is. Talkback radio is interested in short, SMS 197 22 842 to the point, stories and points of view from “ordinary” people. Just the thing HACSU members have to offer. A good way to approach talkback radio is tell them about an incident (don’t forget to maintain confidentiality) and ABC Western Victoria then relate that to the general policy point you want to make. Call 1300 594 222 or HACSU members work with some of the most vulnerable people in our community and the contracting out process SMS 197 22 842 put these people at risk. People will be interested in this. On talkback radio, you will only ever get a chance to say who you are, then to make two points, at the most. ABC Gippsland Remember, what may seem normal to you may not be obvious to someone who has never worked in the Call 1300 295 222 sector! ABC Ballarat Call 1300 303 468

9 10 The Editor,

campaign action: I’m a public sector disability worker. I would like to make your readers aware of what is happening in our local disability services.

The announcement by the Andrews Government to try to privatise public disability services is a clear breach of policy announced at the election, and a promise made personally by Daniel Andrews to disability staff.

The Victorian Government has made it crystal clear their primary goal is to cut costs. These priorities are all write a letter to a wrong. How could they be cutting services for the most vulnerable Victorians? Astonishingly, the decision has been made without any idea of how the decision would be implemented or the impacts on the quality of care of people with a disability and the carers who support them.

Abolishing public disability services and privatising will reduce choices for people with disabilities as they will newspaper be forced to leave their current services. It will undermine the crucial issue of “continuity of care”, as many workers will walk away facing cuts to wage and conditions of up to 30%.

The loss of staff will be happening at exactly the same time where we actually need to be recruiting staff, with NDIS requiring a doubling of the workforce.

DHHS disability staff and residents will be forced into a sector that has been chronically under-funded for decades.

There is still no “Quality and Safeguarding Regulations” under the new national NDIS system. There are lesser levels of training and qualificationsSAMPLE in the non-government sector, and a lot higher levels of casualisation. This is just wrong. Daniel Andrews should hang his head in shame.

Yours truly Name

Download this template and others from www.dontdisposeofdisability.org/resources

The Age Phone: 9600 4211 don’t forget your Fax: 9601 2414 Email: [email protected] local newspaper see an example on the following page. modify this Jump online and find letter to ensure it reflects your views, then send Herald Sun the details or your local it off to your local newspaper. Phone: 9292 2000 newspaper. Fax: 9292 2002 You will need to provide your name and address; the paper Email: [email protected] will normally print your name and suburb/town. However, you Check out the below link may request that your name is withheld from print. to find your local leader The Guardian newspaper Phone: 02 8076 8400 www.leader.newspaperdirect.com Email: @theguardian.com

11 12 campaign action:: getting an visit or appointment with your MP write to your Whilst some parliamentarians are very accessible, some can be quite elusive. Many politicians are expert at avoiding people. local member of Here are some helpful hints at securing an appointment and getting a response.

• When you ring make sure you are ringing the right parliament parliamentarian. If you live outside the electorate, you will be lucky to get their time of day. Find out exactly where your local State parliamentary boundaries are by going to the Victorian Electoral about the privatisation of public disability Commission website and click “find my electorate” or visit www.aec.gov.au/esearch, or check the next services and campaign for a quality ndis page for a list of MPs.

• Introduce yourself over the phone as a local constituent, who is involved with a group concerned about disability services (i.e. you Talking to and lobbying local politicians is absolutely vital to winning this represent more than one vote!). campaign. Ultimately the State Government will decide most of the key The HACSU OFFIce can • Explain you would like to bring along a couple of issues. It is important your local member of parliament knows this is an LOCAL people interested in this issue (that way arrange a delegate or important issue, not just at a statewide level but also in their electorate. you’ll have someone to back you up). Politicians know about votes and numbers. Let the politicians know that organiser to attend a there’s a lot of disability workers in their electorate, and about 18% of • Explain you want your local politicians to listen to people actually have a disability. That’s a lot of voters. your concerns so he/she knows what is happening meeting with you and the in local disability services. Don’t indicate you want them to fix it all, just make sure the concerns of local politician if this local people are getting through to the highest level of government. puts you at greater ease. You can find a list of politicans and their contact details on page 17 • If you are having trouble getting a call returned or just call us on getting an appointment, just say you don’t want to have to go down the path of going to the media 1300 651 931 because the local politician refused to see you.

• Get your colleagues on board and do this together!

13 14 campaign action: making the best example letter argument to your local member of strong local flavour Go into the meeting with some facts or because the privatisation of parliament a description about some incidents that have happened recently in local disability public disability is a labor “ services. Make sure you talk about what is happening in your local disability decision and broken promise, DATE facilities within the electorate. This is important because It involves local people focus on contacting labor MPs Name who will vote for or against the local Street Address politician. Remember to consider privacy, mpS. IF YOUR LOCAL MP IS NOT a Suburb, VIC check out page 20 for some tips. Dear NAME member of THE LABOR PARTY, I am a disability services worker and I am writing to express my real concern about the Andrews PREPARE SOME NOTES Government’s decision to contract out DHHS disability services. CONTACT YOUR LOCAL LABoR When you go to write to or meet with a I am asking you as my local Member of Parliament to oppose this decision. Your actions in relation politician make sure you have some notes. to this matter will determine my vote at the next Victorian election. UPPER HOUSE MEMBER. “ Try to present both a picture of the overall The announcement by the Andrews Government to try to privatise public disability services is a state-wide concerns, as well as the local Check the following page for clear breach of policy announced at the election, and a breach of a promise made personally by issues. Take in the attached “Did you Daniel Andrews. know?” fact sheet to remind you and them a list of MPS Abolishing public disability by privatising services will reduce choices for people with disabilities. of some of the major issues.

Contracting out DHHS disability services will undermine the crucial issue of “continuity of care”, as many workers with mortgages, facing cuts to wages and conditions of up to 30%, will be forced to find other work to pay the bills. be emotive Use real life situations and examples I like my work and work hard to provide a good service for people with disabilities that have complex support and health needs. To force experienced and qualified people who know the needs about what you know and what you have of clients out of the system and then place clients into a system with high levels of casualisation is experienced. disgraceful. “ To provide a quality serviceSAMPLE you need well-trained people, who know the needs of the clients. The loss of staff will be happening at exactly the same time where we actually need to be recruiting check the key facts staff, with NDIS requiring a doubling of the workforce. On page 5 and 6 you can find heaps of key facts about this campaign that you can In short, this decision is just wrong. It is bad for people with a disability and bad for disability staff. use when talking or writing a letter to your I’m asking you to carefully consider this issue and take the steps to ensure a quality disability “ local MP. services system in Victoria.

Yours truly most importantly Name Address Underline how many people there are who have an interest in this issue. That’s almost 3000 people with disabilities and their Download this template and others from www.dontdisposeofdisability.org/resources “ families and almost 6000 workers!

15 16 17 HACSU : The disability workers’ union Local Labor MPs POST NAME ELECTORATE ADDRESS CODE EMAIL ADDRESS

Hon Martin Peter Foley Albert Park 46 Rouse Street, Port Melbourne, VIC 3207 [email protected] Hon Jill Hennessy Altona Suite 603, Level 1, 2 Main Street, Point Cook Town Centre, 3207 [email protected] Point Cook, VIC list of victorian Labor MPS Hon Bellarine Shop T1, 71 Bellarine Highway, Newcomb, VIC 3219 [email protected] Hon Jacinta Marie Allan Bendigo East 35 Wills Street, Bendigo, VIC 3552 [email protected] Ms Janice Bendigo West 8 Panton Street, Golden Square, VIC 3555 [email protected] Mr Bentleigh 723 Centre Road, Bentleigh East, VIC 3165 [email protected] Frank McGuire Broadmead- Shop 42, Broadmeadows Shopping Centre, 1099-1169 Pas- 3047 [email protected] ows coe Vale Road, Broadmeadows, VIC Hon Jane Furneaux Garrett Brunswick Suite 1, 31 Nicholson Street, Brunswick East, VIC 3057 [email protected] Mr Colin William Brooks Bundoora Suite 1, 1320 Plenty Road, Bundoora, VIC 3083 [email protected] USE THIS LIST TO FIND YOUR LOCAL Mr Geoffrey Kemp Howard Buninyong Ground Floor, 15 Main Road, Ballarat, VIC 3350 [email protected] Ms Carrum Ground Floor, 622 Nepean Highway, Carrum, VIC 3197 [email protected] MEMBER OF THE PARLIAMENT Mr Hong Lim Clarinda Level 1, 1312 Centre Road, Clayton South, VIC 3169 [email protected] Mr Jude Perera Cranbourne 157A Sladen Street, Cranbourne, VIC 3977 [email protected] Ms Dandenong Retail 1, 8-10 Halpin Way, Dandenong, VIC 3175 [email protected] In the Victorian Parliamentary system there are two houses of Ms Eltham 718 Main Road, Eltham, VIC 3095 [email protected] Government. The legislative Council and the Legislative Assembly. Mr Daniel James Pearson Essendon Suite 1, 28 Shuter Street, Moonee Ponds, VIC 3039 [email protected] Members of the Legislative Assembly form government. They are listed to Hon Marsha Rose Thomson Footscray 204 Nicholson Street, Footscray, VIC 3011 [email protected] the right, if your local member is on this list you should contact them first. Mr Paul Andrew Edbrooke Frankston 140 Young Street, Frankston, VIC 3199 [email protected] The list below is made up of members from the legislative Council, also Ms Christine Anne Couzens Unit 3, 69A Pakington Street, Geelong West, VIC 3218 [email protected] known as the upper house. If your local member is not on the list to the Mr Anthony Richard Carbines Ivanhoe 56 Beetham Parade, Rosanna, VIC 3084 [email protected] Hon Martin Philip Pakula Suite 3, 387-389 Springvale Road, Springvale, VIC 3171 [email protected] right, use this list to find your member of the legislative assembly. Keysborough Hon Kororoit Shop T54, Brimbank Shopping Centre, Cnr Neale and Station 3023 [email protected] Roads, Deer Park, VIC Hon John Hamdi Eren Lara Shop 89, 1st Floor, Corio Village Centre, Bacchus Marsh Road, 3214 [email protected] Not sure what your electorate is called? Visit the Victorian Electoral Commission website at www.aec.gov.au/esearch Corio, VIC [email protected] Labor upperhouse members Ms Mary-Anne Thomas Macedon Shop 14, Nexus Centre, 9 Goode Street, Gisborne, VIC 3437 Mr Donato Antonio Nardella Melton 3 Alexandra Street, Melton, VIC 3337 [email protected] POST Hon Liliana D'Ambrosio Mill Park G02/30 Oleander Drive, Mill Park, VIC 3082 lily.d'[email protected] NAME REGION ADDRESS CODE EMAIL ADDRESS Hon James Anthony Merlino Monbulk 1635 Burwood Hwy, Belgrave, VIC 3160 [email protected] Mr Shaun Leo Leane Suite 3, Level 2, 420 Burwood 3152 [email protected] Eastern Metropolitan Mr Timothy Noel Richardson Mordialloc 374 Nepean Hwy, Chelsea, VIC 3196 [email protected] Highway, Wantirna, VIC Hon Daniel Michael Andrews Mulgrave 517A Princes Highway, Noble Park, VIC 3174 [email protected] Mr Eastern Victoria Unit 1, 23 James Street, Pakenham, 3810 [email protected] VIC Hon Luke Anthony Donnellan Narre Warren Nth Shop 91, Endeavour Hills Shopping Centre, Cnr Heatherton 3802 [email protected] Road & Matthew Flinders Avenue, Endeavour Hills, VIC Ms Eastern Victoria Ground Floor, 216 Commercial Road, 3840 [email protected] Morwell, VIC Ms Judith Ann Graley Narre Warren Sth Suite 4, 418 Princes Highway, Narre Warren, VIC 3805 [email protected] Mr Northern Metropolitan Shops 5 & 5a, 101 Burgundy Street, 3084 [email protected] Mr Benjamin Alan Carroll Niddrie 473 Keilor Road, Niddrie, VIC 3042 [email protected] Heidelberg, VIC Hon Fiona Richardson Northcote 4/404-414 High Street, Northcote, VIC 3070 [email protected] Hon Northern Metropolitan 319 Spring Street, Reservoir, VIC 3073 [email protected] Mr Stephen Dimopoulos Oakleigh Suite G.02, 3 Chester Street, Oakleigh, VIC 3166 [email protected] Hon Steven Ralph Herbert Northern Victoria Tenancy 3, 80 High Street, Woodend, 3442 [email protected] Ms Elizabeth Anne Blandthorn 416a Bell Street, Pascoe Vale, VIC 3044 [email protected] VIC Pascoe Vale Hon Robin David Scott Preston 375 High Street, Preston, VIC 3072 [email protected] Ms Northern Victoria 49a High Street, Wallan, VIC 3756 [email protected] Hon Richard William Wynne Richmond 112 Smith Street, Collingwood, VIC 3066 [email protected] Hon Gavin Wayne Jennings South-Eastern 517a Princes Highway, Noble Park, 3174 [email protected] Metropolitan VIC Ms St Albans Shop M004A, Keilor SC, 80 Taylors Road, Keilor Downs, VIC 3021 [email protected] Hon South-Eastern Unit 2, 24 Langhorne Street, Dande- 3175 [email protected] Mr Joshua Michael Bull Sunbury Office 4, Block B, 33-35 Macedon Street West, Sunbury, VIC 3429 [email protected] Metropolitan nong, VIC Hon Sydenham Shop 11, Aquagardens SC, 28A Hume Drive, Sydenham, VIC 3037 [email protected] Hon Philip Dalidakis Southern Metropolitan 281 Centre Road, Bentleigh, VIC 3204 [email protected] Hon Telmo Ramon Languiller Tarneit Tenancy C1, Level 1, 100 Overton Road, Williams Landing, 3027 [email protected] Mr Khalil Eideh Western Metropolitan Tenancy 2, 80 Carmody Drive, Cairn- 3023 [email protected] Ms Thomastown 274 High Street, Thomastown, VIC 3074 [email protected] lea, VIC Ms Sharon Patricia Knight Wendouree Ground Floor, 17 Lydiard Street North, Ballarat, VIC 3350 [email protected] Mr Western Metropolitan 231 Hyde Street, Yarraville, VIC 3013 [email protected] Mr Timothy Hugh Pallas Werribee Shop 2, 56-58 Watton Street, Werribee, VIC 3030 [email protected] Hon Western Victoria Ground floor, 15 Main Road, Ballarat, 3350 [email protected] VIC Hon Williamstown 101 Douglas Parade, Williamstown, VIC 3016 [email protected] Ms Western Victoria Ground Floor, 1 Yarra Street, Geelong, 3220 [email protected] Ms Yan Yean Suite 3/14 Yan Yean Road, Diamond Creek, VIC 3089 [email protected] VIC Ms Rosalind Louise Spence Yuroke 3A Hamilton Street, Craigieburn, VIC 3064 [email protected] get online online media is a great opportunity to get active any time of the day from anywhere! what are my rights? you can easily protect yourself by following these tips. and don’t forget the union has your back!

facebook & twitter are fun and effective ways to campaign What are my rights as a DHHS using social media to Facebook and twitter are the most popular social media platforms. Everyone is on social media, employee to participate in the participate in the campaign: multiple times a day. This means politicians use social media to understand what the general 1 campaign? 3 The DHHS SOcial media policy population is interested in. Daniel Andrews is the and Martin Foley is the Minister for Disability. Both Andrews and Foley will be paying close attention to any posts on social media that You are allowed to campaign as a union member and Using social media is an effective tool to generate relate to disability and their policy. And best of all, it’s all in writing, for everyone to see. a member of the community who works in disability. discussions and hook in to Facebook and twitter trends However, there are somethings you need to take note of. (which politicians and journalists read). You have the right Follow these simple rules to see you are covered. to post your personal opinion and share other pages and information. You can do this in your own time using DHHS facebook twitter helpful tips You should; computers. • Make it clear that you’re expressing your own opinion, Make sure you ‘like’ HACSU on facebook, visit facebook. not that of DHHS; in short speak on behalf of yourself com/hacsu not on behalf of the department. • Begin sentences with ‘in my capacity as a public The department has a social media policy . It DOES NOT sector disability worker I personally feel….’ prevent members from using social media, but it does It’s all about the likes and shares! provide some guidelines. Jump on the DHHS intranet to See a post that interests you? • Speak from a general point of view, for example, “I grab the full policy. make sure to like and share it! personally believe privatisation will have a negative facebook.com/DanielAndrewsMP @DanielAndrewsMP affect on disability because...” The policy basically reinforces the rules stated on the left. Specific wording from the policy states: facebook.com/MartinFoleyMP @MartinFoleyMP Get your colleagues involved! • Speak to your colleagues and residents’ family members and share information with them. • Ensure that all content published is accurate and Campaigning on social not misleading and complies with all relevant Visit their facebook pages and make media is about numbers. Get departmental policies and other government On twitter, you can ‘follow’ Make sure you; sure to click ‘like’. This doesnt mean your colleagues to like and requirements. you actually have to like them , but it politicans. This means their share your comments and • Do not specifcally identify that you work for the tweets will come up on your DHHS, instead, say that you work in public sector • Expressly state that stated views are personal and does mean you can follow their posts. campaign activity! are not representative of the department or the news feed. You can also tweet disability. Daniel Andrews and Martin Foley will government. at Daniel Andrews of Martin Follow HACSU • Do not identify the CRU you work at. often post updates about disability, • Employees must not imply that they are authorised Foley using the above tags. Make sure to follow HACSU • Do not identify any DAS residents or DHHS clients. especially with the roll out of the to speak as a representative of the department or on facebook and like and • Do not speak on behalf of the department. Speak NDIS occuring now. Comment on Use facts from pages 5 and 6 to the government, nor give the impression that the share all HACSU posts from your own opinion. views expressed are those of the department or the these posts to remind them about add some extra ammo to your facebook.com/hacsu government. the privaisation, and that we are not tweets. • Employees must not use the identity or likeness of happy! Be Witty! important things to Short sharp messages. another employee, contractor or other member of the remember when using department. 2 social media • Employees must not use their department email address or any department or Victorian Government to campai logos or insignia that may give the impression of campaignthe campaign website website • Social media is considered public space. What you do official support or endorsement of their personal www.dontdisposeofdisability.org and say is public. comment. • Do not give politicans reason to delete your post. • Employees must not use or disclose any confidential information or personal information obtained in The campaign website is a central online space where members can access updates, campaigning • Personal trolling is a crime. Do not target an individual tools, information, resources, and events. on a personal level i.e. their personal attributes. their capacity as an employee or contractor of the department. On this page you can enter your contact details to send an automatic letter to Daniel Andrews and However you can attack a politician’s policy. Martin Foley, expressing your concern with their decision to privatise. • The department’s social media policy allows members • Do not comment or post any material that might to use department computers in your own time otherwise cause damage to the department’s All members should get on to this website and encourage your colleagues, family and friends to to use social media to update your status or make reputation or bring it into disrepute - considering do the same. comments. However, wait till you are at home to this point, remember we are angry with the State message journalists and politicians. Government. Not the department.

19 20 membership form on other side DIRECT DEBIT REQUEST SERVICE AGREEMENT Debit User’s name: Health and Community Services Union (HSU Vic No.2 7. Membership fees are paid in advance on a set cycle of payments Branch) (“we” or “us”) occurring fortnightly, 4 weekly, quarterly, six monthly and yearly. Initial pro With ABN: 48 505 905 580 rata payment is made in order to align to the nominated cycle of payments Debit User’s address: 7 Grattan Street Carlton 3053 and will occur on the next fortnightly payment date. User ID: 017325 2016-17 Schedule of payment You have entered or are about to enter into an arrangement under which you make payments to us. You want to make those payments by use of the Direct Fortnightly 4 weekly Quarterly Six Monthly Yearly Debit System. July - 7 and 21 July - 7 July - 7 July - 7 July - 7 This agreement sets out the terms on which we accept and act under a August - 4 and 18 Septem- August - 4 October - 6 January - 5 Direct Debit Request (“your Direct Debit Request”) you give us to debit ber - 1,15 and 29 September -1 and 29 January - 5 amounts from your account under the Direct Debit System. It is additional to October - 13 and 27 October - 27 April - 6 the arrangement under which you make payments to us. November - 10 and 24 November - 24 December - 8 and 22 December - 22 Please ensure you keep a copy of this agreement as it sets out certain rights January - 5 and 19 Febru- January - 19* and obligations you have with us by giving us your Direct Debit Request. ary - 2 and 16 February - 16 March - 2, 16 and 30 March - 19 WHEN ARE WE BOUND BY THIS AGREEMENT? April - 13 April - 13 and 27 May - 11 1. We agree to be bound by this agreement when we receive your Direct May - 11 and 25 June - 8 Debit Request complete with the particulars we need to draw an amount June - 8 and 22 under it. 8. If your financial institution rejects any of our attempts to draw an amount WHAT WE AGREE AND WHAT WE CAN DO in accordance with your Direct Debit Request, we will charge you for any 2. We only draw money out of your account in accordance with the terms of fees incurred to us by our financial Institution as a result of the reject. We will your Direct Debit Request contact you within the next business day to discuss a reattempt to draw the funds from your account in accordance with your Direct Debit Request, or 3. On giving you at least 14 days notice we may: to arrange alternative methods of payment. • Change our procedures in this arrangement 9. We will not disclose to any person any information you give us on your • Change the terms of your Direct Debit request; or Direct Debit Request, which is not generally available, unless: • Cancel your Direct Debit Request • You dispute any amount we draw under your Direct Debit Request, where we will be required to disclose your information to your 4. You may ask us to: Financial Institution in order to investigate the dispute; • Alter the terms of your Direct Debit Request • You consent to that disclosure; or • Defer payment to be made under your Direct Debit Request; • We are required to disclose that information by law. • Stop a drawing under your Direct Debit Request; or 10. Not all accounts held with a financial institution are available to draw on • Cancel your Direct Debit Request by: under the Direct Debit System. Informing us in writing of the change you require and the reason for the 11. Before you complete your Direct Debit Request, it is best to check change. Our contact details are: Membership Officer, P O Box 206, Carlton account details against a recent statement from your financial institution to South 3053. Stops and cancellations of your Direct Debit Requests can be ensure the details on your Direct Debit Request are completed correctly. directed to us or your own Financial Institution. 12. Please enquire of your financial institution if you are uncertain when your 5. You may dispute any amount we draw under your Direct Debit Request by financial institution processes an amount we draw under your Direct Debit notifying us of your dispute by letter and provide us details of the payment Request. you are disputing and reasons for the dispute. We will endeavour to resolve This material has been produced by The Health and Community Services Union. 13. It is your responsibility to ensure there are sufficient clear funds any dispute within 14 days. Disputes may also be directed to your own available in your account, by the due date to enable us to obtain payment in Authorised by Lloyd Williams. Financial Institution. accordance with your Direct Debit Request. 6. We deal with any dispute under clause 6 of this agreement as follows: For any queries or any matters relating to these direct debit We will investigate the dispute and if it is found that the amount has been Contact HACSU on debited in error we will refund you the disputed amount within 14 days. arrangements members should contact our Membership Officer at Where it is found that the disputed amount has been debited correctly and PO Box 206, Carlton South 3053, or phone 1300 651 931/03 9340 PH: 1300 651 931 in accordance to the terms of the Direct Debit Agreement, we will notify 4100, fax (03) 9650 8122 or e-mail [email protected]. FAX: 03 9650 8122 you of that outcome in writing within 14 days. EMAIL: [email protected] HACSU current subscription rates (including GST) 7 Grattan Street Carlton VIC 3053 Effective from 1st July 2016 Membership fees are paid in advance on a set cycle of payments occuring fortnightly, 4 weekly, quarterly, six monthly and yearly. Initial pro rata payments are made WWW.HACSU.ASN.AU in order to align to the nominated cycle of payments. WWW.FACEBOOK.COM/HACSU CLASSIFICATION FORT- 4 WEEKLY QUARTERLY SIX YEARLY VIOLENCE HOTLINE; 9340 4132 NIGHTLY MONTHLY Mental Health and AOD–Nurses, Health Professionals, Psychologists & Violence app available on the google play store, or for iphone download Direct Care. $24.50 $49.00 $159.25 $318.50 $637.00 from http://www.hacsu.asn.au/app/index.html Disability - Direct Care, Client Services and Managers. (48 hours or more per fortnight) Mental Health and AOD–Nurses, Health Professionals, Psychologists & Direct Care. $14.30 $28.60 $92.95 $185.90 $371.80 Disability - Direct Care, Client Services and Managers. Please refer concerned family members, advocates or community members to (less than 48 hours per fortnight) the HACSU office, if they have questions or want more information. HACSU has Non Direct Care–Administrative, support and ancillary staff. (48 hours or more per fortnight) $23.30 $46.60 $151.45 $302.90 $605.80 established an alliance with family members and is helping to build a community Non Direct Care–Administrative, support and ancillary staff. (less than 48 group where concerns can be shared and discussed freely. hours per fortnight) $13.60 $27.20 $88.40 $176.80 $353.60 7 Grattan Street Carlton VIC 3053 (P O Box 206 Carlton South 3053) § HACSU Direct: 1300 651 931 Fax: 9650 8122 § Email: [email protected] § hacsu.asn.au MEMBERSHIP FORM I, the undersigned, apply to become a member of the Health and Community Services Union (HACSU) [a trading name of the Health Services Union Victoria No. 2 Branch] and if accepted agree to comply with the rules of the union and any amendments to them. Further, I authorise HACSU to obtain any information from my employer that HACSU may consider necessary from time to time.

ABOUT YOU (PLEASE USE CAPITAL LETTERS) CHOOSE YOUR PAYMENT OPTION I am of Aboriginal q or Torres Strait Islander q descent q OPTION 1: DIRECT DEBIT REQUEST (PREFERRED) Please direct debit my account q fortnightly q 4 weekly q quarterly Title: q Mr q Ms q Male q Female q half yearly q annually Surname: I/We Given name/s: Street address: authorise Health and Community Services Union (HSU Vic No. 2 Branch) Direct Debit User No.017325 to arrange for funds to be debited from my/ Postcode: our account of the financial institution identified below and as prescribed below through the Bulk Electronic Clearing System (BECS). These Date of Birth: Home Ph: drawings are for union membership dues as determined by the Branch Committee of Management. Refer to Service Agreement which can be Mobile Phone: found at hacsu.asn.au. This authorisation is to remain in force until further notice. Personal Email: Account name/s:

Where did you hear about HACSU? BSB: Account No: Sponsor name (optional) I/We authorise the following:

1. The Debit User to verify the details of the abovementioned account ABOUT YOUR JOB with my/our Financial Institution. q q 2. The Financial Institution to release information allowing the Debit User Are you a private practitioner? Yes No to verify the abovementioned account details. If yes, what is your annual income*?

*HACSU provides Professional Indemnity Insurance to Private Practitioners whose income is Signature: Date: less than $100,000 per annum. q OPTION 2: CREDIT CARD Are your joining with an exisitng issue? Yes q No q Please charge my q Mastercard q Visa If yes, please refer to the provision of membership services to unfinancial and non members policy q quarterly q half yearly q annually Employer: Name: Sector/Service Type: Card No: Work Site/Location: Expiry Date: Work Address: Signature: Date: Suburb: Postcode: A member may resign from the union by notice in writing addressed and delivered to the Secretary of the branch. Following receipt of the notice, Work Ph: Work Fax: there are three ways in which the resignation may take effect: 1. When the member ceases to be employed in or in connection with Job Title: the industries covered by HACSU; 2. When two weeks have elapsed from the date upon which the notice was received by HACSU; Classification: 3. At the date specified by the member in the notice of resignation; provided that date is later than (1) or (2). Hours worked per fortnight* q Less than 48hrs q 48hrs or more Members are liable to pay all dues to the date on which the resignation takes effect. Any reference herein to the Health and Community Services *If not specified, 48 hours or more category will apply Union also includes a reference to the Health Services Union.

Declaration - Civil Liability Professional Indemnity Insurance I, the undersigned being a financial member of the Health and Community Services Union (Health Services Union Victoria No.2 Branch), hereby give notice that I appoint the said union as my agent for the purposes of giving and accepting of notices in respect of Civil Liability Professional Indemnity Insurance in accordance with the Insurance Contracts Act 1984 and its Regulations. I also undertake to report any facts or circumstances, which might give, rise to a claim under the policy to the said Union as soon as I become aware of any facts or circumstances.

Signature: Date: Please return to Reply Paid 206, Carlton South 3053 § Fax: 03 9650 8122 § Email: [email protected]