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Good Governance and Anti-Corruption in Tunisia Project Highlights – September 2019

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Good Governance and Anti-Corruption in Tunisia Project Highlights – September 2019 Good Governance and Anti-Corruption in Tunisia Project Highlights – September 2019 Good Governance and Anti-Corruption in Tunisia 1 Good Governance and Anti-Corruption in Tunisia This brochure provides an overview of the project “Good Governance and Anti-Corruption in Tunisia”, its objectives, main achievements and the way forward. With the financial support of the Foreign and Commonwealth Office of the UK, the OECD is implementing this project in coordination with its Tunisian counterparts over a period of 3 years, from 2017 until 2020. Signing Ceremony for the UK-Tunisia Memorandum of Understanding with (from left to right) Mrs. Louise de Sousa, Ambassador of the United Kingdom to Tunisia, Mr. Alistair Burt, Minister of State for the Middle East of the United Kingdom, Mr. Kamel Ayadi, President Objective of the project of HCCAF, Tunisia, Mr. Rolf Alter, Director of the OECD Public Governance Directorate and The project aims to enhance stability, prosperity and Mr. Hedi Mekni, Secretary General of the Tunisian Government (Tunis, 3 August 2017) citizens’ trust in Tunisia. It accompanies Tunisia in fulfilling its good governance commitments of the London Anti-Corruption Conference and in implementing Partners & Beneficiaries: the 2016-2020 national anti-corruption strategy. Presidency of the Government, Ministry of Civil Three focus areas Service, Modernisation of Administration and Public Building on the work of the MENA-OECD Governance Policies, Ministry of Local Affairs and Environment, Programme and the OECD Recommendations on Public Integrity, Open Government and Public Procurement, Ministry of Justice, Ministry of Finance, High Authority the project focuses on: for Public Procurement (HAICOP), Administrative Tribunal and Regional Chambers, Financing Bank for Small and Medium Enterprises (BFPME), National anti-corruption agency (INLUCC), High Committee for 1 2 3 Administrative and Financial Control (HCCAF), National Commission for access to information (INAI), National CREATING CREATING CREATING Federation of Tunisian Cities (FNVT), Tunisian Institute RESPONSIVENESS CONNECTIONS PROSPERITY for Democracy and Development, Tunisian Association ✔ Better local public ✔ Better governance ✔ Better local public of Public Controllers (ATCP), Local authorities, services for citizens coordination services for a better ✔ Empower citizens ✔ Better public business enabling Inspectorates, Civil society, Media, Control bodies, to monitor public auditing environment SMEs, Public enterprises service delivery ✔ More transparency in public procurement Good Governance and Anti-Corruption in Tunisia 3 In 2014: a new In 2017: a whistle- public procurement blower protection In 2011: a National decree was adopted to law was adopted improve transparency, Anti-Corruption governance and Agency In 2016: a law complaint This project builds on was created In 2014: a Code guaranteeing mechanisms of Conduct for access to existing efforts of the public officials is In 2013: an information implemented in online public Tunisian Government central and local was adopted procurement to address corruption administrations platform (“TUNEPS”) was introduced “The OECD is a major ally in our fight against corruption. Together, we are addressing 59% both its preventive and coercive of Tunisians believe they side, affecting citizens as well as can make a difference Despite this progress, corruption enterprises, at the central in the fight against continues to undermine Tunisia’s Corruption and local level” corruption costs represent 1 Official visit of Mr. Youssef Chahed, Head of the Government transition: of Tunisia, to the OECD (Paris, 14 February 2019) 54% Widespread corruption was one of the major of Tunisia’s causes of the 2011 Revolution in Tunisia. GDP Corruption is perceived as the 3rd main problem in the country after unemployment and the management of the economy.2 Corruption costs represent 54% of Tunisia’s GDP.3 4 Good Governance and Anti-Corruption in Tunisia Good Governance and Anti-Corruption in Tunisia 5 WHAT HAS BEEN DONE SO FAR? 1 MUNICIPAL Making local public TAX Using the available data and relying on already- COLLECTION 1 IN BÉJA existing innovative experiences, the following public services more responsive 2 HEALTH CREATING services were selected as pilots: municipal tax collection FACILITIES RESPONSIVENESS in Béja, health facilities in Sousse and waste IN SOUSSE 3 WASTE management in Tozeur. MANAGEMENT IN TOZEUR CONTEXT Public services’ vulnerability scans A vulnerability scan aims to identify 67% specific processes within institutions that may be of Tunisians vulnerable to corruption. It is a learning exercise for believe corruption the institution reviewed and an accountability tool 1 Tunis has increased for users. It looks at individual institutions or systems Beja in 2017. to evaluate the control environment, the risks for corruption and the existing safeguards. Sousse 2 64% With the involvement of local authorities, of Tunisians think and adopting a participatory methodology, the government’s the OECD has: performance in fighting against n Conducted 3 vulnerability scans on corruption is bad corruption risks in tax, health and waste Tozeur 3 or mediocre. sectors in partnership with the Tunisian Auditors Association (ATCP) and a local polling firm, based on the experience of OECD member 59% OBJECTIVES and partner countries. of Tunisians believe The project aims to improve public services at central they can make and local levels. It includes: n Each vulnerability scan laid out more than 20 targeted a difference in recommendations. The OECD provides on-site technical the fight against Working with public service providers to enhance the support for the implementation of key recommendations corruption but 61% 1 quality and reduce corruption risks, by: in order to make the 3 services more efficient and are afraid to report ✔ Conducting vulnerability scans and implementing responsive to citizens’ expectations. corruption for fear their recommendations of retaliation.4 ✔ Developing citizen charters and implementing Mrs. Louise de Sousa, their commitments Ambassador of the United Kingdom to Tunisia, opening the Empowering citizens, civil society and the media to hold national conference to present the 2 service providers accountable, by: vulnerability scans ✔ Assessing existing complaint mechanisms and the citizen charters (Tunis, 25 ✔ Building Civil Society Organisations’ (CSOs) capacity to March 2019) monitor service providers 6 Good Governance and Anti-Corruption in Tunisia Good Governance and Anti-Corruption in Tunisia 7 Citizen Charters n The OECD provided guidance and technical assistance 1 A citizen charter is a voluntary public commitment to support the development of citizen charters for 3 made by a service provider to uphold standards of pilot public services: municipal tax collection in Béja, CREATING quality, transparency and accountability. Citizen health facilities in Sousse and waste management in RESPONSIVENESS charters are also an important tool allowing citizens Tozeur. The charters were developed in a participatory to exercise their watchdog function and hold service way, including civil society consultations conducted in providers accountable. It is essential that such partnership with the local CSO Jamaity. The 3 citizens’ charters are developed in a participatory way, include charters are finalised and are available to the citizens of measureable indicators and are widely publicised. Béja, Sousse, and Tozeur. Citizen Charter of n The OECD has supported the Ministry of Civil Sahloul Hospital, Examples of commitments laid Service, the Modernisation of the Administration and Sousse out in citizens’ charters: Public Policies in developing a common methodology for such citizen charters. n Improving the municipality’s website by creating a webpage explaining the role of the municipal tax in the n In December 2018, the decree regulating the development of Béja relationship between the administration and its users was amended. Citizen charters are now mandatory n Reducing waiting time for patients by using an for all public authorities in direct contact with the appointment management application in Sahloul hospital public and they need to report on the fulfilment of their commitments every year. n Ensuring the collection of garbage in Tozeur at least once every two days 58% of surveyed patients in Sahloul’s hospital in Sousse More than 44% admitted to have paid a of Tozeur’s surveyed bribe to access better citizens think that waste health services management is the top In 2018 environmental concern Adoption of the decree for their city No. 2018-1067 of 25 December 2018 Complementing Decree 80% of Béja’s No. 93-982 of 3 May surveyed citizens 1993, setting the general are concerned with the framework of the issue of corruption relationship between in tax collection the administration and its users Citizen charter poster in the city of Tozeur, Tunisia 8 Good Governance and Anti-Corruption in Tunisia Good Governance and Anti-Corruption in Tunisia 9 Access to good practices 1 In coordination with the National Federation of Tunisian 1 KEY OUTCOMES Cities, the OECD identified good practices in local CREATING governance to better fight corruption which can be CREATING RESPONSIVENESS replicated and adapted by different municipalities. RESPONSIVENESS Adoption of the decree regulating relations n These good between the administration and its users BONNE GOUVERNANCE AU NIVEAU LOCAL practices are This makes the adoption of citizen charters
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