Amadeus Selling Platform Connect 21.1 Job Number 4449 FE 0714
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Edition 17.0 For Amadeus Selling Platform Connect 21.1 Job Number 4449 FE 0714 Published by: Amadeus Learning Services email: [email protected] February 2018 Table of Contents Before You Start ..................................................................................... 1 What's New in This Document.............................................................. 2 Chapter 1 Using Selling Platform Connect ............................................................ 5 Getting Started With Selling Platform Connect ..................................... 5 Video: How to Start With Amadeus Selling Platform Connect ...................... 5 How to Display Legal Information.................................................................. 5 Managing User Access ........................................................................ 5 How Are User Sessions Managed? .............................................................. 5 What Is Multiple Office Support? ................................................................... 6 What Is Two-Factor Authentication? ............................................................. 6 How to Sign In ............................................................................................... 7 How to Reset a Forgotten Password............................................................. 7 How to Switch Between Offices After Signing In........................................... 8 How to Change the Language....................................................................... 8 How to Change the Duty Code...................................................................... 9 How to Change Your Password .................................................................... 9 How to Sign Out ............................................................................................ 9 Chapter 2 Profiles.................................................................................................. 11 Getting Started With Profiles .............................................................. 11 What Is Amadeus Profiles? ......................................................................... 1 1 Managing Profiles .............................................................................. 12 How to Create a Profile ............................................................................... 1 2 How to Copy a Profile .................................................................................. 1 3 How to Edit a Profile .................................................................................... 1 3 How to Enter Credit Card Details ................................................................ 1 4 How to Manager a Credit Limit .................................................................... 1 4 How to Retrieve a Profile ............................................................................. 1 4 Profile Association.............................................................................. 15 What Is an Associated Profile? ................................................................... 15 How to Associate a Traveller Profile to a Group ......................................... 1 5 How to Associate a Traveller Profile to a Company .................................... 1 6 How to Cancel a Profile Association ........................................................... 1 6 Managing Profile Information.............................................................. 16 Defining Preferences and Follow-up Actions .............................................. 1 6 Merging Profile Displays .............................................................................. 1 8 Storing Travel Document Information.......................................................... 1 8 Using SSR Explosion .................................................................................. 1 9 Displaying Profile History............................................................................. 1 9 Importing and Transferring Profiles to a Booking File ......................... 20 © 2018 Amadeus s.a.s. - All Rights Reserved i Amadeus Selling Platform Connect User Guide Which Elements are Transferred From a Profile to a Booking File? ........... 2 0 How to Transfer a Single Profile to a Booking File...................................... 2 0 How to Transfer Multiple Profiles to a Booking File .................................... 2 1 Why Import Profile Information Into a Booking File? ................................... 2 2 How to Import Profile Information Into a Booking File ................................. 2 2 Deactivating and Reactivating a Profile .............................................. 23 When Do You Deactivate and Reactivate a Profile?................................... 2 3 How to Deactivate a Profile ......................................................................... 2 3 How to Reactivate a Profile ......................................................................... 2 4 Chapter 3 Profile Manager .................................................................................... 25 Getting Started With Profile Manager ................................................. 25 Creating the Input File ........................................................................ 26 Opening and Saving the Input File ..................................................... 29 Managing Traveller and Company Profiles ......................................... 31 Chapter 4 Air .......................................................................................................... 35 Getting Started With Air...................................................................... 35 What Is Air? ................................................................................................. 3 5 Video: How to Book a Flight ........................................................................ 3 5 Understanding Fare Families ............................................................. 35 Managing Travel Policies in Air .......................................................... 36 Finding Flights Using an Availability Search ....................................... 37 Finding Flights Using a Schedule Search ........................................... 39 Finding Flights Using a Timetable Search .......................................... 41 Finding Flights Using All Fares ........................................................... 42 What Is All Fares? ....................................................................................... 4 2 Searching for Fares ..................................................................................... 4 3 Managing Your Booking .............................................................................. 5 2 Displaying Available Fares for a City Pair ........................................... 53 Pricing an Itinerary Using Informative Pricing ..................................... 55 Pricing an Itinerary Using Itinerary Pricing .......................................... 55 Booking a Flight Using Direct Sell ...................................................... 58 Adding Ghost, Passive, and Information Segments to a Booking File 58 Chapter 5 Booking File ......................................................................................... 61 Getting Started With Booking File....................................................... 61 Managing Group Bookings ................................................................. 65 Working With Passenger Information ................................................. 66 Creating and Modifying Passenger Information .........................................