Amadeus Selling Platform Connect 21.1 Job Number 4449 FE 0714

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Amadeus Selling Platform Connect 21.1 Job Number 4449 FE 0714 Amadeus Selling Platform Connect User Guide amadeus.com YOUR USE OF THIS DOCUMENTATION IS SUBJECT TO THESE TERMS Use of this documentation You are authorised to view, copy, or print the documentation for your personal use only. The content included in the documentation may not be sold, transferred, redistributed, retransmitted, published or commercially exploited in any way without the express advance written permission of Amadeus. This documentation is provided on an “AS IS” basis and Amadeus makes no representations or warranties regarding the content of the documentation, and hereby disclaims all warranties, including without limitations, those of accuracy, non-infringement, condition, merchantability and fitness for a particular purpose. Also, Amadeus does not provide any maintenance or support in using this documentation. Data ownership This documentation and all related Intellectual Property rights are the exclusive property of Amadeus. A limited licence is hereby granted to you to use the documentation and the related Intellectual Property rights for the sole purpose indicated above. You acknowledge that the documentation contains valuable information which constitutes Intellectual Property of Amadeus and that if you use, modify or distribute the documentation for unauthorised purposes, you will be liable to Amadeus for any damages it may suffer. The examples in this document are for illustrative purposes only. The naming of particular airlines, hotels, car rental agencies, or other companies in these examples does not constitute an endorsement, express or implied, of Amadeus by these companies or of these companies by Amadeus. Product offers, prices, terms and other information provided herein are subject to change without notice. You should determine the appropriateness of any product for your intended purpose and needs. © 2018 Amadeus s.a.s. All Rights Reserved. Edition 17.0 For Amadeus Selling Platform Connect 21.1 Job Number 4449 FE 0714 Published by: Amadeus Learning Services email: [email protected] February 2018 Table of Contents Before You Start ..................................................................................... 1 What's New in This Document.............................................................. 2 Chapter 1 Using Selling Platform Connect ............................................................ 5 Getting Started With Selling Platform Connect ..................................... 5 Video: How to Start With Amadeus Selling Platform Connect ...................... 5 How to Display Legal Information.................................................................. 5 Managing User Access ........................................................................ 5 How Are User Sessions Managed? .............................................................. 5 What Is Multiple Office Support? ................................................................... 6 What Is Two-Factor Authentication? ............................................................. 6 How to Sign In ............................................................................................... 7 How to Reset a Forgotten Password............................................................. 7 How to Switch Between Offices After Signing In........................................... 8 How to Change the Language....................................................................... 8 How to Change the Duty Code...................................................................... 9 How to Change Your Password .................................................................... 9 How to Sign Out ............................................................................................ 9 Chapter 2 Profiles.................................................................................................. 11 Getting Started With Profiles .............................................................. 11 What Is Amadeus Profiles? ......................................................................... 1 1 Managing Profiles .............................................................................. 12 How to Create a Profile ............................................................................... 1 2 How to Copy a Profile .................................................................................. 1 3 How to Edit a Profile .................................................................................... 1 3 How to Enter Credit Card Details ................................................................ 1 4 How to Manager a Credit Limit .................................................................... 1 4 How to Retrieve a Profile ............................................................................. 1 4 Profile Association.............................................................................. 15 What Is an Associated Profile? ................................................................... 15 How to Associate a Traveller Profile to a Group ......................................... 1 5 How to Associate a Traveller Profile to a Company .................................... 1 6 How to Cancel a Profile Association ........................................................... 1 6 Managing Profile Information.............................................................. 16 Defining Preferences and Follow-up Actions .............................................. 1 6 Merging Profile Displays .............................................................................. 1 8 Storing Travel Document Information.......................................................... 1 8 Using SSR Explosion .................................................................................. 1 9 Displaying Profile History............................................................................. 1 9 Importing and Transferring Profiles to a Booking File ......................... 20 © 2018 Amadeus s.a.s. - All Rights Reserved i Amadeus Selling Platform Connect User Guide Which Elements are Transferred From a Profile to a Booking File? ........... 2 0 How to Transfer a Single Profile to a Booking File...................................... 2 0 How to Transfer Multiple Profiles to a Booking File .................................... 2 1 Why Import Profile Information Into a Booking File? ................................... 2 2 How to Import Profile Information Into a Booking File ................................. 2 2 Deactivating and Reactivating a Profile .............................................. 23 When Do You Deactivate and Reactivate a Profile?................................... 2 3 How to Deactivate a Profile ......................................................................... 2 3 How to Reactivate a Profile ......................................................................... 2 4 Chapter 3 Profile Manager .................................................................................... 25 Getting Started With Profile Manager ................................................. 25 Creating the Input File ........................................................................ 26 Opening and Saving the Input File ..................................................... 29 Managing Traveller and Company Profiles ......................................... 31 Chapter 4 Air .......................................................................................................... 35 Getting Started With Air...................................................................... 35 What Is Air? ................................................................................................. 3 5 Video: How to Book a Flight ........................................................................ 3 5 Understanding Fare Families ............................................................. 35 Managing Travel Policies in Air .......................................................... 36 Finding Flights Using an Availability Search ....................................... 37 Finding Flights Using a Schedule Search ........................................... 39 Finding Flights Using a Timetable Search .......................................... 41 Finding Flights Using All Fares ........................................................... 42 What Is All Fares? ....................................................................................... 4 2 Searching for Fares ..................................................................................... 4 3 Managing Your Booking .............................................................................. 5 2 Displaying Available Fares for a City Pair ........................................... 53 Pricing an Itinerary Using Informative Pricing ..................................... 55 Pricing an Itinerary Using Itinerary Pricing .......................................... 55 Booking a Flight Using Direct Sell ...................................................... 58 Adding Ghost, Passive, and Information Segments to a Booking File 58 Chapter 5 Booking File ......................................................................................... 61 Getting Started With Booking File....................................................... 61 Managing Group Bookings ................................................................. 65 Working With Passenger Information ................................................. 66 Creating and Modifying Passenger Information .........................................
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