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Annual Review 2016 IATA ANNUAL REVIEW 2016 Tony Tyler Director General & CEO International Air Transport Association Annual Review 2016 72nd Annual General Meeting Dublin, June 2016 Note: Unless specified otherwise, all dollar ($) figures refer to US dollars (US$). CONTENTS 4 6 8 10 15 Members’ List Chairman’s Message Director General’s Industry Story Safety Message in 2015 21 25 30 35 39 Security Regulation Infrastructure Environment Cargo and Taxation 42 46 49 53 57 Passenger Experience Financial Services Aviation Solutions IATA 70th IATA Offi ces Anniversary MEMBERS’ LIST Air Tahiti Ethiopian Airlines InselAir a Air Tahiti Nui c Etihad Airways Interjet Air Transat Euroatlantic Airways Iran Air ABSA Cargo Airline AirBridgeCargo Airlines C.A.L. Cargo Airlines European Air Transport Iran Aseman Airlines Adria Airways Aircalin Camair-Co Eurowings Israir Airlines Aegean Airlines Airlink Capital Airlines EVA Air Aer Lingus Alaska Airlines Cargojet Airways Aero Contractors Alitalia Cargolux Aero República All Nippon Airways Caribbean Airlines j Aeroflot AlMasria Universal Airlines Carpatair f Aerolineas Argentinas ALS Cathay Pacific Japan Airlines Aerolineas Galapagos S.A. American Airlines China Airlines Federal Express Jazeera Airways Aerogal Arik Air China Cargo Airlines Fiji Airways Jet Airways (India) Aeromexico Arkia Israeli Airlines China Eastern Airlines Finnair Jet Lite (India) Afriqiyah Airways Asiana Airlines China Postal Airlines flybe JetBlue Aigle Azur Atlas Air China Southern Airlines flydubai Jordan Aviation Air Algerie Atlasjet Airlines CityJet Freebird Airlines JSC Nordavia-RA Air Arabia Austral Comair Juneyao Airlines Air Astana Austrian Condor Air Austral Avianca Copa Airlines Air Baltic Avianca Brasil Corendon Airlines g Air Berlin Azerbaijan Airlines Corsair International k Air Botswana Azul Brazilian Airlines Croatia Airlines Garuda Indonesia Air Burkina Cubana Georgian Airways Kenya Airways Air Cairo Czech Airlines Germania Kish Air Air Caledonie Gulf Air KLM Air Canada b Korean Air Air China Kuwait Airways Air Corsica Bahamasair d Air Europa Bangkok Air h Air France Belavia—Belarusian Airlines Delta Air Lines Air India B H Air DHL Air Hahn Air l Air Koryo Biman—Bangladesh Airlines DHL Aviation Hainan Airlines Air Macau Binter Canarias Dniproavia Hawaiian Airlines LACSA Air Madagascar Blue Air Donavia Hi Fly LAM—Linhas Aéreas de Moçambique Air Malta Blue Panorama Dragonair Hong Kong Airlines LAN Airlines Air Mauritius Blue1 Hong Kong Express Airways LAN Argentina Air Moldova bmi Regional LAN Cargo Air Namibia Boliviana de Aviación—BoA LAN Colombia Air New Zealand Braathens Regional Aviation AB e LAN Perú Air Niugini British Airways i LANEcuador Air Nostrum Brussels Airlines Egyptair LIAT Airlines Air Serbia a.d.Beograd Bulgaria air EL AL Iberia LLC Nordwind Air Seychelles Emirates Icelandair LOT Polish Airlines 4 MEMBERS’ LIST Lufthansa S7 Airlines Ural Airlines Lufthansa Cargo p Sichuan Airlines UTair w Lufthansa CityLine Silk Way West Airlines Uzbekistan Airways Luxair Philippine Airlines Silkair Wamos Air Pegasus Airlines SKY Airline Westjet PGA—Portugália Airlines South African Express Airways White Airways PIA—Pakistan International Airlines SriLankan Airlines v Wideroe m Precision Air Sudan Airways PrivatAir SunExpress Vietnam Airlines Mahan Air Surinam Airways Virgin Atlantic Malaysia Airlines SWISS Virgin Australia x Mandarin Airlines Syrianair VLM Airlines Martinair Cargo q Volaris Xiamen Airlines MAS AIR Volga-Dnepr Airlines MEA—Middle East Airlines Qantas VRG Linhas Aéreas Meridiana fly Qatar Airways t Vueling Airlines MIAT Mongolian Airlines y Mistral Air TAAG—Angola Airlines Montenegro Airlines TACA Yemenia Myanmar Airways International r TACA Peru TACV Cabo Verde Airlines Rossiya Airlines TAM—Transportes Aéreos del Royal Air Maroc Mercosur IATA membership is growing. The association is attracting airlines from all corners of the globe and from all varieties of business model. The first n Royal Brunei TAM Linhas Aéreas quarter of 2016 alone saw 10 airlines join IATA. Royal Jordanian TAME—Linea Aérea del Ecuador NESMA Airlines RwandAir TAP Portugal In Europe, three airlines joined IATA: Blue Air, Nextjet, and Mistral Air, which principally operate out of Bucharest, Stockholm, and Rome, Nextjet TAROM respectively. Blue Air was established in 2013 and flies to over 30 European NIKI Tassili Airlines destinations, while Nextjet is Sweden’s largest regional carrier. Mistral Air operates charter flights and scheduled international flights. It is a 100% Nile Air Thai Airways International subsidiary of Poste Italiane and has its main hub at Leonardo da Vinci- Nippon Cargo Airlines (NCA) s THY—Turkish Airlines Fiumicino International Airport. Nouvelair Tianjin Airlines Africa-Middle East likewise saw the arrival of flydubai, Air Burkina, and SAA—South African Airways TNT Airways Camair-Co. Flydubai was set up in 2008 by the Dubai government and Safair TransAsia Airways serves a network of 95 destinations in the Middle East, Africa, Asia, and Safi Airways TUIfly Europe. Air Burkina, the national airline of Burkina Faso, was privatized in 2001 and is based at Ougadougou Airport. Camair-Co was established in o Santa Barbara Airlines Tunis Air 2006 and began operations under its present structure in 2011 at Douala SAS T’way Air International Airport. Okay Airways SATA Air Açores Okay Airways, T’way Air, and Capital Airlines joined IATA from the Olympic Air SATA Internaçional North Asia region. These airlines have their main bases at Tianjin Binhai Oman Air Saudi Arabian Airlines International Airport, Gimpo International Airport, and Beijing Capital International Airport, respectively. Capital Airlines is a subsidiary of Onur Air Shandong Airlines u Hainan Airlines. Orenair Shanghai Airlines Shenzhen Airlines Ukraine International Airlines IATA also welcomed WestJet from the Americas. WestJet, based in Calgary, is Canada’s second-largest carrier. The airline operates to over SIA—Singapore Airlines United Airlines 100 transatlantic destinations using scheduled and charter flights. SIA Cargo UPS Airlines 5 CHAIRMAN ANDRES CONESA Meeting airline needs What have been your top priorities as Do enough governments understand Chairman of the Board of Governors? aviation as a strategic asset? Safety is always the top priority for IATA. I am There are governments that do not see proud to say that last year was very positive airlines as a source of growth but as a source and airline safety improved on the five-year of revenue in the short term. IATA needs to rolling average. We had two unfortunate work with the governments of all countries events: Metrojet and Germanwings. Those across all regions to help them understand were deliberate acts, but even so we need to the importance of aviation. work together as an industry to help prevent such incidents going forward. It is essential to have a sustainable industry that can generate employment and growth Sustainability is our license to grow. So at in the long term rather than have an industry the ICAO Assembly later this year, it is very that contributes to the government coffers important that we continue to build on the in the short term. progress made at COP21 in Paris. IATA turned 70 during 2015. How can Finally, I am also proud of the results of the association stay relevant over the the financial systems that IATA manages. next 70 years? Airlines get their money on time, and that is IATA has been successful because it important from the point of view of IATA’s has followed its guiding principles: Board and of an airline. collaboration, partnership, and global standards. In my view, it needs not only to How important is it that a global market- continue adhering to those principles but based measure framework is agreed to at the also to get ahead of the curve. It needs to 39th ICAO Assembly in September 2016? be proactive and look at those areas where As an industry, we want to achieve carbon- we can build a stronger industry. neutral growth by 2020. And for that to happen, we need to have a global market- based measure (MBM) agreed to at the ICAO Assembly in September. We need to stand firm on our industry targets and keep insisting on the importance of the global . 6 CHAIRMAN ANDRES CONESA IATA has made progress in attracting new-model airlines. What are your thoughts on the leadership transition? What are the potential areas of focus for IATA in How important is this for the association? Tony Tyler did a great job. His achievements are outstanding. the year ahead? In this industry, there are many different business models, In line with IATA principles, he improved partnerships and One of the pillars of IATA is global standards. We have, from full-service network carriers to low-cost carriers. But collaboration. And he guided a new global standard— for instance, successfuly implemented a global standard there are many aspects of the industry where the distinction New Distribution Capability—from its launch to the point in safety. It is important to continue along these lines, between the different models becomes blurred and almost today where it is being implemented in many airlines. He and I think that it will be key to have a global standard in ceases to exist. All airline business models need the right strengthened the industry and also strengthened IATA’s consumer rights. infrastructure, for example, or low taxation. management and corporate governance. And there are still opportunities to improve IATA’s main I hope that every airline in every corner of the world sees We expect Alexandre to follow a similar path but in his function—the financial systems. I am looking forward to IATA contributing toward those goals. And so I would own style. He has great experience in the industry and in continual upgrades in the on-time performance and cost- encourage all airlines to join IATA because they will benefit government, so I am convinced that he will also do a great efficiency of processing airline funds. from membership and provide additional experience to job in leading IATA.