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PB 22317, August 11, 2011

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PB 22317, August 11, 2011 Front Cover 2 postal bulletin 22317 (8-11-11) Contents COVER STORY PULL-OUT INFORMATION Beat the Heat. 3 Fraud POLICIES, PROCEDURES, AND Invalid Express Mail Corporate Account Numbers . 19 FORMS UPDATES Missing, Lost, or Stolen U.S. Money Order Forms . 21 Missing, Lost, or Stolen Canadian Money Order Forms . 27 Manuals Verifying U.S. Postal Service Money Orders . 29 DMM Revision: Standard Mail Nonmachinable Counterfeit Canadian Money Order Forms . 29 Letter Preparation . 5 Toll-Free Number Available to Verify Canadian DMM Revision: Automated Postal Center Insurance Money Orders . 29 Indemnity Increase . 6 DMM Revision: Group E Post Office Box Service . 6 Other Information DMM Revision: Shortpaid and Unpaid Information- Overseas Military/Diplomatic Mail . 30 Based Indicia Postage and Shortpaid Express Missing Children Posters. 35 Mail Postage . 7 Thrift Savings Plan Fact Sheet. 41 DMM Revision: Reply Rides Free Incentive Program — Weight Increase . 10 Postal Bulletin Index IMM Revision: Updates to Various Individual Country Semi-Annual Index. PB 22315 (7-18-11) Listings . 12 Publications Publication 223 Revision: Directives and Forms Update. 15 Publication 431 Revision: Changes to Post Office EID Stamp Box Service and Caller Service Fee Groups. 16 ORGANIZATION INFORMATION Address Management Post Office Changes . 17 Mailing and Shipping Services Mail Alert . 45 Retail Stamps by Mail — Brochure Ordering Information . 46 Stamps/Philately Pictorial Postmarks Announcement . 48 USPS National Emergency Hotline How to Order the First Day of Issue Digital Color or Is your facility operating? Call 888-363-7462 Traditional Postmarks . 57 Also on the Web at about.usps.com/postal-bulletin Cover Story postal bulletin 22317 (8-11-11) 3 Cover Story Beat the Heat During summer months, USPS® employees may work in environments where they’re exposed to excessive heat. This exposure can lead to serious heat-related illnesses that occur when the body is no longer able to cool itself through sweating. By knowing the signs and symptoms associated with these illnesses and practicing preventative measures, you can reduce the risk of heat-related health problems. Know the Symptoms: Headaches, dizziness, lightheadedness, or fainting. Weakness and moist skin. Mood changes such as irritability or confusion. Upset stomach, thirst, or vomiting. Protect Yourself: Drink plenty of fluids. Maintain normal salt intake. Wear light-colored clothing. Avoid drinks with caffeine. Eat plenty of fruits and vegetables. The Postal Service™ is committed to ensuring that all employees work as safely as possible. Remember the heat equation: High Temperature + High Humidity + Physical Work = Potential Heat Illness Beat the heat! — Safety and Health, Employee Resource Management, 8-11-11 4 postal bulletin 22317 (8-11-11) Cover Story Policies, Procedures, and Forms Updates postal bulletin 22317 (8-11-11) 5 Policies, Procedures, and Forms Updates Manuals DMM Revision: Standard Mail Nonmachinable Letter Preparation Effective August 1, 2011, the Postal Service™ revised for a 3-digit ZIP Code prepared in 3-digit trays (and over- Mailing Standards of the United States Postal Service, flow pieces in ADC or MADC trays) under 245.5.0. Domestic Mail Manual (DMM‚) 243.5.5 and 245.5.4 to pro- 5.5.3 ADC Price vide a new option for sortation of nonmachinable letters. [Revise the text of 5.5.3 as follows:] Currently, overflow trays are not allowed for Standard Mail® nonmachinable letters, which results in some letters The ADC price applies to letter-size pieces subject to non- not qualifying for finer sortation prices when there are too machinable prices in 3-digit origin/entry trays and to pieces many letters for one tray, but too few letters to fill a second in quantities of 150 or more for an ADC prepared in ADC tray for the same destination. trays (and overflow pieces in MADC trays) under 245.5.0. This revision will allow mailers to bundle overflow letters ***** and place them into the correct destination at the next sor- 245 Mail Preparation tation level and still retain price eligibility — somewhat sim- ilar to the overflow option allowed for automation letters. ***** Mailing Standards of the United States Postal 5.0 Preparing Nonautomation Letters Service, Domestic Mail Manual (DMM) ***** ***** 5.4 Nonmachinable Preparation 200 Commercial Letters and Cards ***** ***** 5.4.2 Traying and Labeling 240 Standard Mail [Revise the introductory text of 5.4.2 as follows:] When all full trays for a destination have been prepared, 243 Prices and Eligibility mailers may include a group of 10 or more overflow pieces ***** for that destination in a qualified tray at either of the next two tray levels. For example, overflow pieces for a 5-digit 5.0 Additional Eligibility Standards for destination may be placed into an existing correct 3-digit Nonautomation Standard Mail Letters tray; if a 3-digit tray that includes the 5-digit destination ***** does not exist, the overflow pieces may be placed into the correct existing ADC tray. The overflow pieces must be 5.5 Nonmachinable Price Application bundled separately with the correct presort bundle label or ***** OEL and the pieces will still qualify for the 5-digit price. Preparation sequence, tray size, and labeling: 5.5.1 5-Digit Price ***** [Revise the text of 5.5.1 as follows:] We will incorporate these revisions into the monthly The 5-digit price applies to letter-size pieces subject to update of the online DMM available via Postal Explorer® at nonmachinable prices in quantities of 150 or more pieces http://pe.usps.com. for a 5-digit ZIP Code prepared in 5-digit trays (and over- flow pieces in 3-digit or ADC trays) under 245.5.0. 5.5.2 3-Digit Price — Product Classification, Pricing, 8-11-11 [Revise the text of 5.5.2 as follows:] The 3-digit price applies to letter-size pieces subject to nonmachinable prices in quantities of 150 or more pieces 6 postal bulletin 22317 (8-11-11) Policies, Procedures, and Forms Updates DMM Revision: Automated Postal Center Insurance Indemnity Increase Effective September 6, 2011, the Postal Service™ will online through Click-N-Ship provides up to $5,000 revise the Mailing Standards of the United States Postal indemnity coverage for articles that are lost, dam- Service, Domestic Mail Manual (DMM®) 503.4 to increase aged, or have missing contents, subject to the stan- the insurance indemnity available at an Automated Postal dards for the service and payment of the applicable Center® (APC®) from $500 to $5,000. fees. In order to be eligible for insurance indemnity, a Currently, a customer who mails at a USPS® retail win- mailpiece must have received at least one USPS pro- dow can purchase insurance coverage to $5,000; however, cessing scan or the customer must provide proof of an APC at that same retail location is limited to $500 insurance (see 609.3.1). Customers are encouraged indemnity. This revision will raise the indemnity limit at to deposit such mailpieces with a USPS retail asso- APCs so that it matches what is currently available at all ciate. Post Office™ retail windows. b. Insured mail purchased on eBay provides up to $500 indemnity coverage for articles that are lost, dam- Mailing Standards of the United States Postal aged, or have missing contents, subject to the stan- Service, Domestic Mail Manual (DMM) dards for the service and payment of the applicable fees. ***** ***** 500 Additional Mailing Services [Revise item 4.2.1e as follows:] 503 Extra Services e. Insurance may be purchased at only one source for ***** each mailpiece; combining postal insurance from multiple sources is not permitted. 4.0 Insured Mail ***** ***** We will incorporate these revisions into the next monthly 4.2 Basic Information update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com. 4.2.1 Description [Revise the introductory text of 4.2.1 as follows:] The following standards apply to insured mail service: — Product Classification, Pricing, 8-11-11 [Revise the text of items 4.2.1a and b as follows:] a. Insured mail purchased at a retail Post Office loca- tion, including an Automated Postal Center (APC), or DMM Revision: Group E Post Office Box Service Effective September 6, 2011, the Postal Service™ will address”. The latter describes residential locations as well revise the Mailing Standards of the United States Postal as business locations. ® Service, Domestic Mail Manual (DMM ) 508.4.6 to clarify The Postal Service will delete the reference to “out-of- eligibility, simplify the standards, and facilitate uniform bounds delivery receptacles” in favor of language recogniz- administration for Group E (free) Post Office™ (PO) Box ing that Group E PO Box service is not available when a service. physical address receives any form of USPS carrier delivery. Group E PO Box service is provided free, with restric- The Postal Service also will revise the DMM to acknowl- tions, to customers whose physical addresses are not eli- edge carrier delivery service that, once established to a ® gible for any form of USPS carrier delivery service. This particular physical address, eliminates Group E eligibility. service is consistent with the USPS responsibility to pro- This revision reflects the final rule Federal Register notice vide universal mail delivery. This revision will simplify and published on July 12, 2011 (76 FR 40849–40850), which can clarify some of the language related to administering be found on Postal Explorer® at http://pe.usps.com. Group E PO Box service. The Postal Service will remove the descriptive term, “business location”, in favor of the general term “physical Policies, Procedures, and Forms Updates postal bulletin 22317 (8-11-11) 7 Mailing Standards of the United States Postal a. Group E PO Box customers are assigned the small- Service, Domestic Mail Manual (DMM) est available box that reasonably accommodates their daily mail volume.
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