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Pdfs/ Inflated to the Proper Pressure Front Cover 2 postal bulletin 22334 (4-5-12) Contents COVER STORY PULL-OUT INFORMATION Go Green — Celebrate Earth Day. 3 Fraud Domestic Order . 27 POLICIES, PROCEDURES, AND Withholding of Mail Orders . 27 FORMS UPDATES Invalid Express Mail Corporate Account Numbers . 28 Manuals Missing, Lost, or Stolen U.S. Money Order Forms . 30 POM Revision: Modes of Delivery and Delivery Missing, Lost, or Stolen Canadian Money Order Forms . 35 Equipment. 51 Verifying U.S. Postal Service Money Orders . 37 Handbooks Counterfeit Canadian Money Order Forms . 37 Handbook EL-912, Agreement Between the United Toll-Free Number Available to Verify Canadian States Postal Service and the American Postal Money Orders . 37 Workers Union for 2010–2015, Is Now Available . 57 Other Information Publications Overseas Military/Diplomatic Mail . 38 Publication 75, Mover’s Guide, News . 57 Green Your Commute . 43 Publication 431 Revision: Changes to Post Office Mail Transport Equipment . 45 Box Service and Caller Service Fee Groups. 58 ORGANIZATION INFORMATION Address Management Postal Bulletin Index Post Office Changes . 60 Annual Index. PB 22329 (1-26-12) Finance Equipment Maintenance Allowance Schedule for Rural Routes . 61 USPS National Emergency Hotline Mailing and Shipping Services Is your facility operating? Call 888-363-7462 Mail Alert . 64 Retail Stamps by Mail — Brochure Ordering Information . 64 Stamps/Philately Pictorial Postmarks Announcement . 66 How to Order the First Day of Issue Digital Color or Traditional Postmarks . 68 USPS.com What’s New on USPS.com? . 71 Also on the Web at about.usps.com/postal-bulletin Cover Story postal bulletin 22334 (4-5-12) 3 Cover Story Go Green — Celebrate Earth Day Earth Day 2012 marks our recommitment to the reduction of waste and a concerted effort to increase the recycling of the wide range of recyclable materials we generate in our normal operations. This issue of the Postal Bulletin features a number of articles with tips on how you can Deliver Green, Buy Green, and Live Green to make the Postal Service™ a more sustain- able organization. Our challenge is to become a leaner, greener, faster, and smarter organization, and we can do this by adopting the recycling, waste reduction, and energy and water conservation tips featured in this issue. This edition also high- lights Lean Green Teams and how this innovative strategy is playing an important role in creating a culture of sustainability within the Postal Service. In Fiscal Year (FY) 2012, the Postal Service adopted the U.S. Environmental Protection Agency’s Federal Green Challenge with the objective of recycling 50 percent of all solid waste by the year 2015. We know this goal is achievable because we recycled approximately 45 percent of our solid waste in FY 2011. We can meet this goal if each of us makes a special effort to increase the amount of waste we recycle. We are encouraged by the remarkable recycling accomplishments of the nine vehicle maintenance facilities and nine processing and distribution center pilot sites in all seven areas that have collectively demonstrated that nearly all Postal Service wastes are recyclable. In FY 2010, these 18 facilities were early adopters of the Federal Green Challenge and proved that nearly 90 percent of their waste stream could be recycled. This issue of the Postal Bulletin features articles on ordering recycling supplies for your facility, including recycling posters, dumpster notices, zero waste challenge posters, and labels for recycling containers designed to raise employee awareness and nurture a culture of sustainability within our organization. Earth Day is about celebrating our sustainability initiatives, and there is no better way than to host a special Earth Day event with customers and employees. This issue offers you several choices for hosting an employee-focused or a customer- focused Earth Day event. Earth Day officially falls on Sunday, April 22, but you are encouraged to host any special events you initiate during the days before or immediately after April 22. The date chosen for your Earth Day event can be based on a variety of factors including local Earth Day activities within your community and the ease of coordinating an employee- or customer-oriented event with the least disruption to Postal Service operations. Please consider adopting one of the low- or no-cost Earth Day events featured in this issue of the Postal Bulletin. We also urge you to become familiar with the initiatives each of you can adopt to integrate sustainable practices into the everyday activities of our organization. Earth Day may happen once a year, but our sustainability practices should become part of the fabric of our working lives. Go Green — Celebrate Earth Day. And consider observing Earth Day every day. Thomas G. Day Chief Sustainability Officer April 5, 2012 4 postal bulletin 22334 (4-5-12) Cover Story Host a Shred Your Document Day for Step 3: Set a date and time for the Shred Your Docu- Customers: Earth Day 2012 ments event. Remember you can hold this event after Earth Day if it is more convenient for you and your customers. This Shred Your Documents Day sheet highlights some ideas that you should be thinking about to plan a successful Step 4: Issue a news release to newspapers and radios event for Postal Service customers. The ideas listed below and post it in the Post Office™ lobby. are not requirements for a Shred Your Documents Day, they Step 5: Identify a location inside or outside the Post are merely suggestions based on the previous year’s events. Office where documents can be collected in a secure con- Make Shred Your Documents Day a customer outreach tainer. Alternatively, if you choose a mobile shredding ser- event connected to Earth Day. This special day should follow vice, locate the event in an area of the parking lot or other right after the end of tax season (i.e., April 17) and ideally be location not interfering with operations. held within 1 to 3 weeks of Earth Day. Because it takes time Step 6: Hold the Shred Your Documents Day as either a to publicize this event, it does not need to occur on a specific half-day or full-day event. There should be at least one per- day or week. The more flexible you are in the date selected, son available to provide guidance on shredding proce- the more likely you will be able to identify a vendor capable dures, coordinating customer participation, and managing of providing onsite or pick shredding services. It takes a the event logistics. group of people to carry out a successful Shred Your Docu- Step 7: Once the event is over, be sure the vendor is ments Day event. Consider who should be involved in the requested to pick up the secure container. If mobile shred- event, and find a person willing to help with the planning, ding services are not offered, be sure to store the container including someone from Corporate Communications. While in a secure location until the vendor picks it up. Request the offering shredding services to USPS® customers will require vendor to provide a report on the tonnage of shredded funding, these costs can be controlled by limiting this event paper collected and where it was recycled. Share the to a 4-hour event offered on a first-come first-served basis. results with the USPS Office of Sustainability by emailing If funding permits, an 8-hour “free shredding services” day [email protected]. will garner considerable public interest. Be sure to notify Postal Service customers well in advance so everyone can Where Can You Get More Information? plan sufficient time to purge their documents from their Posters, notices, signs, placards, and questions and home tax- and other privacy-related files. Arranging this answers on hosting a successful Shred Your Documents Day event is as simple as following the seven-step instructions are available for download at the Office of Sustainability web- set forth below. Before initiating such an event, there are two site at http://blue.usps.gov/sustainability/earthday.htm. prerequisites for success: This website also provides information on how to access Step 1: Obtain facility management commitment. Recall as a shredding service provider. Step 2: Identify a shredding vendor for this event. If your Host an Employee e-Waste Recycling Event office already has shredding services, this is an easy step Hosting an electronic waste recycling day for Postal and requires nothing more than requesting an appropri- Service employees is as simple as following the seven-step ately sized container to collect the documents to be shred- instructions set forth below. Before initiating such an event, ded. Alternatively, shredding vendors can also offer mobile there are two prerequisites for success: shredding services, and in 12 metropolitan areas you can access an existing shredding contract with Recall (See Step 1: Obtain facility management commitment. Where Can You Get More Information?). In all cases, be Step 2: Identify a reputable e-recycler for the free e- sure of the following: cycle collection event. The local recycler must agree in Vendor agrees to provide a secure container to pick writing to do the following: up the shredded paper. Provide service at no cost to USPS. Vendor provides guidance on privacy-protected doc- Provide guidance to employees as to permissible uments that customers should shred. and impermissible e-waste that is eligible to recycle. The event is organized so as not to impact USPS mail Not to impact USPS mail processing operations. operations. Share data on amount recycled. The vendor agrees to share data on the amount of Comply with R2 or e-Steward certifications programs: shredded paper recycled. i. A list of R2 certified recyclers can be found at the Once the first two steps are done, there are only five R2 Solutions website: http://www.r2solutions.org/ more tasks to complete a successful event: ii.
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