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Front Cover 2 Postal Bulletin 22301 (12-30-10)

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Front Cover 2 postal bulletin 22301 (12-30-10) Contents COVER STORY PULL-OUT INFORMATION Business Connect Quarterly Contest — Quarter 2, Fraud Fiscal Year 2011 . 3 Invalid Express Mail Corporate Account Numbers . 21 Business Connect Quarterly Contest Postmaster Kit . 4 Missing, Lost, or Stolen U.S. Money Order Forms . 23 POLICIES, PROCEDURES, AND Missing, Lost, or Stolen Canadian Money Order Forms . 28 FORMS UPDATES Verifying U.S. Postal Service Money Orders . 31 Counterfeit Canadian Money Order Forms . 31 Manuals Toll-Free Number Available to Verify Canadian Money DMM Revision: New Incentive Programs for 2011 . 9 Orders . 31 DMM Revision: Labeling List Changes — New L006 . 15 DMM Correction: Domestic Shipping Services Pricing Other Information and Mailing Standards Changes. 18 Overseas Military/Diplomatic Mail . 32 Handbooks Handbook F-101 Revision: Cash Credits and Stamp Stock Credit Count Frequencies for Non-Bargaining Postal Bulletin Index Employees. 18 Semi-Annual Index. PB 22288 (7-1-10) Publications Publication 431 Revision: Changes to Post Office Box Service and Caller Service Fee Groups . 20 Forms Kansas Statehood Forever® Stamp PS Form 2574, Resignation/Transfer From the Postal Service, Is Revised . 20 ORGANIZATION INFORMATION Finance Reminder: International Reply Coupons . 37 Revenue Unit for Fiscal Year 2010 . 38 USPS National Emergency Hotline Equipment Maintenance Allowance Schedule for Is your facility operating? Call 888-363-7462 Rural Routes . 38 Human Resources RIF Competitive Areas for the Postal Service . 42 Intelligent Mail and Address Quality Post Office Changes . 43 Publication 75, Mover’s Guide, News: Distribution Increased to Four Times per Year. 45 Mailing and Shipping Services Mail Alert . 46 Competitive Post Office Box Prices and Services. 47 Philately Stamp Announcement 11-04: Kansas Statehood . 49 2011 Stamps and Postal Stationery . 50 Quarter 2 Philatelic Products for Sale in Retail . 52 Pictorial Postmarks Announcement . 52 How to Order the First Day of Issue Digital Color or Traditional Postmarks . 55 Also on the Web at www.usps.com/cpim/ftp/bulletin/pb.htm Cover Story postal bulletin 22301 (12-30-10) 3 Cover Story Business Connect Quarterly Contest — Quarter 2, Fiscal Year 2011 The Business Connect® Quarterly Contest for Quarter 2, Fiscal Year (FY) 2011, runs from January 1, 2011, to March 31, 2011, and is focused on Express Mail® and Priority Mail® Flat Rate Envelopes. The objective is to conduct a minimum of five Business Connect activities — all of which must focus on Express Mail and Priority Mail Flat Rate Envelopes. Competition Rules Qualified participants include postmasters, station managers, managers of customer service, branch managers, and supervisors. Sales team members are not eligible to enter, but they will be critical in the support and success of participants. Activities throughout the competition will automatically count towards monthly program targets, but to qualify for the con- test, activities listed as requirements for that quarter must be completed and documented in the Business Connect Data Center at http://blue.usps.gov/marketing/businessconnect/welcome.htm; in the right side box, click Go to Business Connect Data Center/Reports. (An activity can be an individual meeting, group presentation, or lobby event.) After the quarter (i.e., after March 31, 2011), the names of all qualified participants (i.e., those who have met the minimum activity requirements) will be entered into a random prize drawing for one Grand Prize winner and 50 runner-up winners. Bonus Points: For every sale for at least $5,000 in estimated annualized revenue, the qualified participant will have his or her name entered an additional time into the drawing. For example, a qualified participant who doesn’t make a sale for $5,000 will have his or her name entered once in the drawing (for having completed the requirements); a qualified participant who makes one sale for $5,000 will have his or her name entered twice (once for having completed the requirements, and once for the $5,000 sale); and a qualified participant who makes one sale for $5,000 and one sale for $10,000 will have his or her name entered three times (once for having completed the requirements, once for the $5,000 sale, and once for the $10,000 sale). Additional Rules Participants must complete five Business Connect activities, which all must focus on Express Mail (BC Contest) and/or Priority Mail services. To receive credit, participants must document their activities in the Business Connect Data Center by 11:59 P.M. CT on March 31, 2011. Click Go To Business Connect Data Center/Reports, log in, and select “Express Mail (BC Contest)” and/or “Priority Mail (BC Contest)” in the Type of Event dropdown box as the activity. Prizes A random drawing will be conducted after each quarter to award the Grand Prize and the 50 runner-up prizes. After Quar- ter 2, a qualified participant will have his or her name entered into a drawing for the Grand Prize — a 3-day/2-night trip for two to the National Postal Forum in San Diego, California, as a special guest of the USPS® trade show team in May. Also, 50 runner-up winners will be selected to receive a gift certificate for a prize selection of their choice ($50 value). To qualify, a winner must be a career employee of the U.S. Postal Service® through May 20, 2011, to accept the Grand Prize. Additional Information If you have questions about The Business Connect Quarterly Contest, e-mail [email protected]. In the subject line, include the word “Contest” and your district name (for example: “Contest — Houston District”). Manual offices that don’t have computers should contact their local manager of Shipping and Mailing Solutions (district) for manual activity forms. To qualify for the contest, manual offices must complete and submit manual forms to district offices for input into the Business Connect Data Center to meet the above contest deadlines. — Sales Operations and Planning, Sales, 12-30-10 4 postal bulletin 22301 (12-30-10) Cover Story Business Connect Quarterly Contest Postmaster Kit The Business Connect® Quarterly Contest for Quarter 2, Fiscal Year (FY) 2011, runs from January 1, 2011, to March 31, 2011, and is focused on Express Mail® and Priority Mail® Flat Rate Envelopes. The objective is to conduct a minimum of five Business Connect activities — all of which must promote using Express Mail and Priority Mail Flat Rate Envelopes. The Business Connect Postmaster Kit includes the following materials: Letter to Postmasters and Station and Branch Managers (see Exhibit A, page 5). This letter describes the promo- tional materials and how to use them. Contest Guide (see Exhibit B, pages 6–7 ). Refer to this guide for contest guidelines, presentation tips, and key mes- sages. Leave-Behinds (see Exhibit C, page 8). Use these z-folds and tear pads as meeting openers and leave-behinds. Note: If needed, you can order more leave-behinds from the Business Connect Data Center at http://blue.usps.gov/marketing/ businessconnect/welcome.htm; in the right side box, click Go to Business Connect Data Center/Reports. You may also order past materials (such as tear pads) from inventory to support your efforts. Kits should be received in offices by the first week of January. Starting the week of January 10, 2011, this kit will be available for downloading from the Business Connect Data Center. See also the article “Business Connect Quarterly Contest — Quarter 2, Fiscal Year 2011” on page 3. — Sales Operations and Planning, Sales, 12-30-10 Cover Story postal bulletin 22301 (12-30-10) 5 Exhibit A Letter to Postmasters and Station and Branch Managers 6 postal bulletin 22301 (12-30-10) Cover Story Exhibit B Contest Guide Cover Story postal bulletin 22301 (12-30-10) 7 contest guide 2 8 postal bulletin 22301 (12-30-10) Cover Story Exhibit C Leave-Behinds Policies, Procedures, and Forms Updates postal bulletin 22301 (12-30-10) 9 Policies, Procedures, and Forms Updates Manuals DMM Revision: New Incentive Programs for 2011 Effective January 2, 2011, the Postal Service™ will projected volume based on the mailer’s trend, except revise the Mailing Standards of the United States Postal that mailers with a positive trend must mail at least Service, Domestic Mail Manual (DMM®) 233, 243, and 343 2.5 percent more letter volume during calendar year to implement two new incentive programs. 2011 than during fiscal year 2010. For example, if a mailer’s letter-size volume has declined from 100,000 Reply Rides Free Incentive Program to 95,000 pieces (a 5 percent decline) from FY 2009 ® We are implementing an option for First-Class Mail let- to FY 2010, the projected volume for 2011 at the ters weighing over 1 ounce up to and including 1.2 ounces same trend would be 90,250 (95,000 times .95). That to qualify for postage payment at the 1-ounce price when mailer’s volume must be at least 92,507 (1.025 times those letters include a reply card or reply envelope under 90,250) during the program period to meet the eligi- specified conditions. Reply pieces must bear an Intelligent bility threshold. A mailer with a positive trend (for ® Mail barcode as of May 1, 2011. example, an increase from 90,000 to 100,000 letters) This new program provides an incentive for mailers to would have a threshold that is 2.5 percent more than include more content in their automation First-Class Mail their FY 2010 volume or 102,500 (100,000 times letters by providing a postage credit equal to the second 1.025). ounce of postage for eligible letters as follows: Separate thresholds will be set for each of the first Eligible letters must qualify for automation letter three quarters of calendar year 2011, based on the prices and weigh more than 1 ounce up to 1.2 trend for each comparable quarter in FY 2010.
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