Front Cover 2 Postal Bulletin 22310 (5-5-11)
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Front Cover 2 postal bulletin 22310 (5-5-11) Contents COVER STORY PULL-OUT INFORMATION National Dog Bite Prevention Week, May 15–21, 2011. 3 Fraud POLICIES, PROCEDURES, AND Withholding of Mail Orders . 27 FORMS UPDATES Invalid Express Mail Corporate Account Numbers . 28 Missing, Lost, or Stolen U.S. Money Order Forms . 31 Manuals Missing, Lost, or Stolen Canadian Money Order Forms . 36 DMM Revision: Market Dominant Negotiated Verifying U.S. Postal Service Money Orders . 38 Service Agreement for First-Class Mail and Counterfeit Canadian Money Order Forms . 38 Standard Mail . 15 Toll-Free Number Available to Verify Canadian IMM Revision: Mail Preparation Revisions for Money Orders . 38 International Priority Airmail and International Surface Air Lift Service . 17 Other Information Publications Overseas Military/Diplomatic Mail . 39 Publication 431 Revision: Changes to Post Office Food Drive Poster . 45 Box Service and Caller Service Fee Groups. 19 Displaying the U.S. Flag and the POW-MIA Flag . 46 Publication 521, EAP Wallet Card, Has Been Revised . 20 ORGANIZATION INFORMATION Postal Bulletin Index Delivery Annual Index. PB 22302 (1-13-11) Mailbox Improvement Week, May 16–22 . 21 Human Resources RIF Competitive Areas for the Postal Service . 58 Intelligent Mail and Address Quality Indianapolis 500 Stamp Post Office Changes . 59 Mailing and Shipping Services Mail Alert . 60 Retail Stamps by Mail — Brochure Ordering Information . 61 Stamps/Philately USPS National Emergency Hotline Pictorial Postmarks Announcement . 63 Is your facility operating? Call 888-363-7462 How to Order the First Day of Issue Digital Color or Traditional Postmarks . 68 Supply Management Voyager eFleet Card Reconciliation Report and Training . 71 Also on the Web at www.usps.com/cpim/ftp/bulletin/pb.htm Cover Story postal bulletin 22310 (5-5-11) 3 Cover Story National Dog Bite Prevention Week, May 15–21, 2011 The U.S. Postal Service® continues its tradition of calling attention to one of the nation’s most commonly reported public health problems: dog attacks and bites. From nips and bites to actual attacks, violent dog behavior continues to pose a serious threat to our employees. To emphasize the enormity of this issue, we are now reporting total attacks and dog bites as one number. Last year, nearly 5,700 Postal Service™ employees were victimized by dogs. Sponsored by the U.S. Postal Service, National Dog Bite Prevention Week is a public service campaign that offers safety tips and emphasizes the need for increased owner responsibility in the prevention of dog attacks. This year’s National Dog Bite Prevention Week is May 15–21. The tools available in this kit, and additional tools now electronically posted, will guide you in promoting awareness of this public health concern in an effort to reduce dog attacks and bites in your community. Please take full advantage of our field communications professionals listed in this kit when promoting this initiative. 4 postal bulletin 22310 (5-5-11) Cover Story I: Stay Alert: Don’t Be Fooled by “My Dog Won’t Bite!” Cover Story postal bulletin 22310 (5-5-11) 5 II. Fiscal Year 2010 Top 25 Dog Attack RANK CITY STATE 2010 Rankings 23 STATEN ISLAND NY 14 23 SPRINGFIELD MO 14 RANK CITY STATE 2010 24 HUNTINGTON BEACH CA 13 1HOUSTONTX62 25 BROOKLYN NY 12 2SAN DIEGOCA45 25 SALT LAKE CITY UT 12 2COLUMBUSOH45 25 FRESNO CA 12 3 LOS ANGELES CA 44 25 WICHITA KA 12 4 LOUISVILLE KY 40 25 SILVER SPRING MD 12 5SAN ANTONIOTX39 25 ROCHESTER NY 12 5ST LOUISMO39 25 ST PAUL MN 12 6 CLEVELAND OH 38 25 ST PETERSBURG FL 12 6PHOENIXAZ38 25 BIRMINGHAM AL 12 7MINNEAPOLISMN35 25 SANTA ANA CA 12 7PORTLANDOR35 8DENVERCO31 8 PHILADELPHIA PA 31 III. Build Community Awareness Through 9SACRAMENTOCA30 Media Attention (Television, Radio, and 10 SEATTLE WA 28 Print) 11 BALTIMORE MD 27 Building Community Awareness through Media 12 MILWAUKEE WI 26 Attention. 13 CHICAGO IL 25 Public Service Announcements — Dog Bite Preven- 14 CINCINNATI OH 24 tion Week. 15 SAN JOSE CA 23 An Employee Event the Media Will Love. 15 FORT WORTH TX 23 Media Advisory. 15 BUFFALO NY 23 News Release — A Different Kind of Chorus. 16 MEMPHIS TN 22 Postmaster Newspaper Column No 1. 16 JACKSONVILLE FL 22 Postmaster Newspaper Column No 2. 17 MIAMI FL 20 Postmaster Newspaper Column No 3. 17 DETROIT MI 20 For information regarding the above media outreach 18 TOLEDO OH 19 opportunities, visit http://safetytoolkit.usps.gov/Resources. 19 OAKLAND CA 18 In the left sidebar, click Safety Programs. 19 PITTSBURGH PA 18 In the right sidebar, under “Safety Programs 20 LONG BEACH CA 17 Resources,” click Accident Reduction Center. 20 CHARLOTTE NC 17 On the Accident Reduction Center page, click ARC — 20 JAMAICA NY 17 Dog Bite Prevention and Awareness Publicity Infor- mation. 20 ORLANDO FL 17 Under “Resources for Postmasters,” under Working 21 KANSAS CITY MO 16 with the Community,” select the appropriate letter. 21 INDIANAPOLIS IN 16 21 TACOMA WA 16 Dog Bite Prevention Background and Tips 21 WASHINGTON DC 16 The Victims 22 LAS VEGAS NV 15 More than 4.5 million people attacked annually. 22 STOCKTON CA 15 Children are the majority of victims and are 900 times 22 ALBUQUERQUE NM 15 more likely to be bitten than letter carriers. 22 FLUSHING NY 15 The American Veterinary Medical Association (AVMA), the Humane Society of the United States 23 OKLAHOMA CITY OK 14 (HSUS), and the American Academy of Pediatrics 6 postal bulletin 22310 (5-5-11) Cover Story (AAP) report that small children, the elderly, and letter While letter carriers are discouraged from petting ani- carriers, in that order, are the most frequent victims. mals, people who choose to pet dogs should always Dog attacks are the most commonly reported child- let a dog see and sniff them before petting the hood public health problem in the United States. animal. The AVMA also reports that the number of dog If you believe a dog is about to attack you, try to attacks exceeds the reported instances of measles, place something between yourself and the dog, such whooping cough, and mumps, combined. Dog bite as a backpack or a bicycle. victims account for up to 5 percent of emergency How to Be a Responsible Dog Owner room visits. Obedience training can teach dogs proper behavior Many attacks reported by letter carriers in 2009 came and help owners control their dog in any situation. from dogs whose owners used those famous last words, “my dog won’t bite.” When the letter carrier comes to your home, keep your dog inside, away from the door, in another room, According to the AVMA, as many as 800,000 people or on a leash. annually are admitted to U.S. emergency depart- ments with dog bite–associated injuries, and count- Dogs can be protective of their territory and may less more bites go unreported and untreated. interpret the actions of letter carriers as a threat. Please take precautions when accepting mail in the How to Avoid Being Bitten presence of your pet. Don’t run past a dog. The dog’s natural instinct is to Spay or neuter your dog. Neutered dogs are less chase and catch you. likely to bite. Humane Society of the United States If a dog threatens you, don’t scream. Avoid eye con- (HSUS) statistics reflect that dogs that have not been tact. Try to remain motionless until the dog leaves, spayed or neutered are up to three times more likely and then back away slowly until the dog is out of to be involved in a biting incident than neutered or sight. spayed dogs. Don’t approach a strange dog, especially one that’s Dogs that haven’t been properly socialized, receive tethered or confined. little attention or handling, or are left tied up for long periods of time frequently turn into biters. Cover Story postal bulletin 22310 (5-5-11) 7 FOR IMMEDIATE RELEASE Contact: [Insert your name] [Insert Date] [Insert your phone number] Internet: www.usps.com Public Service Announcement May 15–21 is National Dog Bite Prevention Week Below, are three public service announcements (PSAs) for your consideration. Spring is here, more people and dogs will be on the street, and this is the perfect time to participate in an education campaign aimed at reducing these painful and costly attacks. For decades, the U.S. Postal Service® has taken a leadership role in preventing animal attacks because letter carriers are the third most likely group to be bitten by a dog. Children and the elderly rank number one and two, respectively. More information is found on the Dog Bite Prevention Background and Tips sheet attached. [Attach Dog Bite Prevention Background and Tips sheet.] Please join the Postal Service™ in this important public education campaign by using these public service announcements and by interviewing Postal Service, animal protection, and public health officials during National Dog Bite Prevention Week. PSA 1 It’s that time of year again, and the Postal Service, health care providers, and animal protection professionals need your help. Last year, nationwide, nearly 5,700 letter carriers were attacked by dogs. But that pales in comparison to the more than 4.5 million people — most of them children and the elderly — who are bitten by dogs each year. You can help protect your letter carrier, meter reader, newspaper delivery person, and neighbors’ children by making sure your pet is properly restrained. Be a responsible pet owner. Help prevent the injuries and deaths caused by animal attacks. This message is a public service of this station and your local Post Office™. PSA 2 At this point in our nation’s history, even the comedians know that “dog bites man” is no laughing matter.