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NATIONAL ARMY MUSEUM REGISTERED CHARITY NUMBER 237902

CONSOLIDATED FINANCIAL STATEMENTS

31st MARCH 2019

HC47 NATIONAL ARMY MUSEUM

NATIONAL ARMY MUSEUM REGISTERED CHARITY NUMBER 237902

CONSOLIDATED FINANCIAL STATEMENTS

St31 MARCH 2019

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The of -3- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

PERFORMANCE REPORT

OVERVIEW Background Information The National Army Museum (NAM) was established by Royal Charter in 1960 to collect, preserve, and exhibit objects and records relating to the Regular and Auxiliary forces of the and of the Commonwealth, and to encourage research into their history and traditions. Devolved status was accorded to the Museum under the terms of the National Heritage Act 1983. The annual Grant-in-Aid (GiA), made through the Ministry of Defence (MOD), is administered by the Director of the Museum on behalf of the governing body, the Council of the National Army Museum.

Social Investment and Public Benefit

The Council of the Museum recognises its responsibilities with regard to social investment and public benefit. The Museum pays due regard to the Charity Commission guidance in particular PB 1, PB2 and PB3. The following sections of these accounts show that commitment to the investment and how the Charity Commission guidance has been complied with. Overall Objectives and Activities

The National Army Museum’s objectives were set out in its Royal Charter, first granted in 1960. Its preamble states that the National Army Museum was established ‘for the purpose of collecting, preserving and exhibiting objects and records relating to the history of Our Army so that the achievements, history and traditions of Our Army should be better made known’.

‘Our Army’ is defined by Her Majesty The Queen in Council as including ‘the Standing Army, Militia, Yeomanry, Volunteers, Territorial Army of the British Islands, Territorial Army and Volunteer Reserve of the , Our Predecessors’ Army in India and the Armies of the East India Company and the Land Forces of Our and Our Predecessors’ possessions beyond the seas’. In 2018 the Museum undertook a review and during this period the Museum updated its Strategic Plan. This Plan had a single aim, stabilising the Museum in order to set the conditions for growth in 2019-20 and beyond. In addition, the Museum updated its Mission and Core Values as well as introducing a series of values and outputs.

Mission

‘To tell the story of Our Army and the people who have served in it. To inspire, engage and educate through our world class Museum and Collections’.

The Plan has five Key Objectives:

• Objective 1: - Connect the British public to the story of Our Army • Objective 2: - Become the leading authority on the history of Our Army • Objective 3: - Safeguard and make accessible our collections and expertise to the widest possible audience • Objective 4: - Enable and support networks of military museums and heritage organisations in the UK • Objective 5 - (Primary Enabling Objective): Build greater financial resilience and sustainability

Values

Integrity, Rigour, Empathy, Creativity, Teamwork, Accessibility -4- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019 Outputs

The Museum’s main sponsor, the Army, provides Grant-in-Aid to NAvI for three reasons. Firstly, it wants to engage and inspire the public with the story of Our Army. Secondly, it expects NAM to support the education and research of those with an interest in British military history. Thirdly, it views NAM as a place where the historical provenance of the Army’s values and ethos are explained using history and the stories of those that have served. NAM fulfils its objects and meets the Army’s needs by providing two outputs:

• Output 1: Museum in London with free access to the public that tells the story of Our Army and the people who served in it.

• Output 2: Institutional historical research service that is accessible to the public.

Achievements, Objectives and Performance for the Year

The Council of the National Army Museum continues to believe that the most important objective for the Museum is to provide the widest possible access to its Collections both at the Chelsea and Stevenage sites and as part of outreach activities by its professional expert staff. Chelsea

The Museum at Chelsea has continued to be the focus of attention for the Management Team in an effort to increase visitor numbers and visitor related income. This has been helped by the success of the Museum’s first two charging temporary exhibitions:

• Special Forces: In the Shadows;

• Alfred Munnings: , 1918, this was an exhibition in collaboration with the Canadian War Museum, The Munnings Art Museum and generously supported by Juddmonte and the Beaverbrook Canadian Foundation

These very different exhibitions brought their own distinctive audiences some of whom were not natural visitors to the Museum. The Museum was extremely proud that Her Majesty, the Queen and their Royal Highnesses the Prince of Wales and the Duchess of Cornwall all visited the Munnings exhibition.

In addition to these large temporary exhibitions, the Museum also installed another exhibition space to accommodate smaller exhibitions in what is known as the Focus gallery. This gives support to the main galleries and temporary exhibitions with a fully comprehensive public programme of events and “pop up” exhibitions. One of these very well received small exhibitions was the display of Rory Lewis portraits and art from the Service Charity, Combat Stress who assist veterans by using art as a form of therapy.

The co-location of the Museum’s extensive archives adjacent to the Templer Study Centre allows the excellent study centre staff and team of volunteers to provide the level of service required by our readers. This has been further enhanced by the provision of an “online” booking service which allows readers to search for subject matter, order it for a specific time and be allocated a study area.

The learning offer has greatly expanded since last year with many of our former schools returning and new ones booking both taught and self-guided sessions.

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The Collections storage site has shown an increase in visitors who by appointment, wish to view and study the collection. Work has continued on location, cataloguing and consecration to the collection. The transfer of the archive to NAM has brought with it a fantastic study opportunity. -5- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCW YEAR ENDED 31ST MARCH 2019

Key Risks and Reserves

The operational budget for the NAM for 2018-19 before depreciation of assets was £8.lm the majority of which is funded annually via Grant-in-Aid (GiA) from its Sponsor Department - MOD.

The risks to the Museum are regularly reviewed by the Senior Management Team and the Performance, Audit & Risk Assurance Committee (PA&RA). Previously it was recognised that the greatest risk to the Museum was the level of settlement of the Final Account for the redevelopment project. With the majority of this Final Account having been settled this risk is now significantly reduced.

The main recognised risk and albeit, of a lower-likelihood is now the withdrawal of MOD/GiA funding. The Museum remains largely funded from GiA from the MOD. There are no indications from the Sponsor Department that this option is being considered and the Museum has received repeated assurances of ongoing funding and as such the Museum expects to be in a position where it can continue to operate effectively and grow. The removal of this funding and, if no alternative funding was secured, would have immediate consequences for the Museum, resulting in its closure within a three-month period.

However, and recognising this second risk, the Museum’s Reserves Policy has been developed in accordance with guidance from the Charity Conmiission detailed in its publication ‘Charity Reserves: building resilience’ and to meet the requirements of SORP 2015 (FRS 102). This policy recognises the cost of closure, including external contracts, local authority rates, utilities, staff salaries (including redundancy costs for those staff not paid via MoD). This policy assumes that those staff currently on analogous terms to Civil Service pay and conditions and currently paid through MoD, would continue to be funded through to closure by the Sponsor Department, this would include the liability for any redundancy costs. The intention of Council once the redevelopment Final Account has been settled, is to build the Museum’s Unrestricted Reserves to £1,000,000.

Current Position

Restricted Reserves

NAM currently holds a Restricted Reserve, excluding land and buildings and heritage assets, of £681,000 to support specific elements of acquisition, care or display of collections or specific projects supporting educational, research or outreach activity.

Unrestricted Reserves

The current cash and cash equivalent value of Unrestricted Reserves shows a deficit of £154,000 reducing from a deficit of749,000 at the end of the previous year, an improvement of £595,000 over the year.

Level of Reserves

The Museum, once the redevelopment Final Account is settled, will seek to raise its Unrestricted Reserves to £1,000,000.

The current plans for trading and fundraising include the raising of significant funds each year to help achieve this. The driving of audiences and associated spend per head will in turn increase the trading profit. The Museum has recently commenced charging for some temporary exhibitions.

Based on budgeted trading profit and obtaining Charity Commission approval for the reclassification of part of its Restricted Funds the Museum expects to reach this level of Unrestricted Reserves within five years. -6- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

The Director as Accounting Officer has the delegated authority to utilise both Unrestricted and Restricted Reserves for opportunities or issues that arise within the year.

Oversight

The Council of NAM, via its PA&RA Committee, reviews the level of funds in both Restricted and Unrestricted Reserves four times a year. The Policy is reviewed annually at the Council’s autumn meeting, prior to the Business Plan for the following year being finalised.

It is the NAIvI Council’s view that this Reserves Policy will provide the Museum with adequate financial stability and the means for it to meet its charitable objectives and operational expenditure for at least three months. Assessment of Going Concern

The National Army Museum is a going concern for the foreseeable future. This is evidenced by the support it has received historically and continues to receive with its allocation of GiA. Further evidence of support is contained in the Triennial Review which was published on gth February 2017. This review recognises the Service Museums support of the heritage objectives of the MoD and recommends their retention as ENDPBs/NDPBs. The revised Financial Framework document agreed between NAM and the Sponsor Department on change of Director in 2018 further evidences the Sponsors continuing support. The Museum has also received its GiA control total for the 20 19-20 financial year.

PERFORMANCE ANALYSIS

Objective 1:

Connect the British Public to the Story of Our Army

1.1.1 Refining Museum Gallery Displays

The feedback received from the public makes it clear that a degree of refinement is needed to the current galleries and public spaces to better inspire and connect the public to the history of Our Army. The Director and Assistant Director (Collections and Programmes) are working on this refmement.

Resources are constrained and limit the degree of work that can be conducted in-year to improve the current displays and increase the impact of the Museum on visitors; £10,000 was set aside for these tasks within the Collections and Exhibitions expenditure. The priorities for 20 18-19 were:

• Refine certain displays (e.g. Northern Ireland, cap-badge display in Army gallery), the labelling of some objects (e.g. recruiting objects) and certain backdrops (e.g. the Ethics walls in Battle Gallery).

• Display objects and paintings from the collection on the floor balcony and in the Boardroom so that they reflect the richness of Our Army’s heritage and have an impact on our guests.

1.1.2 Maximising Museum Footfall

In order to have maximum public impact the Museum in 2018-19, agreed to develop and pursue a broad public offer that is balanced in its appeal to different generations and levels of knowledge. The Museum no longer bases its programme around annual themes, such as Security or Gender, but rather a variety of distinct projects which taken together will offer something to a broad spectrum of the British public, the community with strong links to Our Army and the global audience with an interest in military history. -7- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

The offer now is both physical, based on and off-site, and digital, harnessing our existing website, digital collection and growing social media presence. The coherence of what is offered is achieved by faithfully linking what we do to our Mission and Values. The programme has been developed pragmatically from the bottom up seizing opportunities offered by external high-profile events and anniversaries (e.g. Commonwealth Heads of Government (CHOG) or the WW1 Centenary). We continue to partner with others, e.g. Commonwealth War Graves Commission. NAM will be proactive in identifiing and attracting specific specialist groups to visit the Museum.

1.1.2.1 Anny and Veteran Groups: By working with the Army, regimental associations and veterans groups, NAM aims to attract visitors through organised group tours. In 2018-19 Army and Veteran Groups attracted 2,057 visitors.

1.1.2.2 Schools: NAM’s curriculum-linked schools programme offers exciting ways for children from Key Stage 1 to 5 to engage with inspiring stories from the collection. Workshops have been developed to fit the requirements of the National Curriculum, while exploring inspiring stories about Our Army from the collection using real and replica artefacts to help connect pupils with the past. History and humanities-focussed workshops reinforce the importance of understanding the relationship between the story of Our Army and society today. New Science Technology Engineering and Maths (STEM) workshops have become one of the most popular offers since re-opening, and new workshops will help position NAM as an important STEM provider in London. We attracted 8,768 school visitors in 2018-19.

1.1.2.3 Other Groups: We attract additional visitors through offering guided tours to other organisations, such as University Alumni Groups or other Museum Friends organisations.

1.1.2.4 Family Activities: We organise weekend family activities once a month (such as ‘tank wars’). We attracted 9,866 visitors from Family Activities in 2018-19.

1.1.2.5 Special Events: NAM organised special events around the 1 Anniversary of the Armistice which attracted 4,888 visitors.

.1.2.6 Special Exhibitions:

This year NAM piloted the combination of a major exhibition alongside a minor exhibition, supported with continuing development of our Explore series of digital military history content. The longer-term ambition is to hold 2 major exhibitions per year, each of 2450m and 3 smaller ones of .250m The major exhibitions will alternate, between a ‘three-dimensional’ exhibition, comprising images, objects and interactives, which will run from early April to the end of October every year, and a ‘two-dimensional’ exhibition based around paintings and prints from within the collection or from the National Museum Network; these will run from late November to early March and create a space that can be exploited for corporate hire during the November to March period. A four-year programme of exhibitions, and a rolling planning process, was developed and in place in October 2018 to allow systematic fundraising efforts to commence.

During this reporting year, the Special Forces exhibition ran from April to October and attracted 15,112 visitors with overall attendance for the exhibition run at 17,519 with a visitor conversion rate of 12%. Income was £67,590 for the April — October period and total income £81,000 including gift aid donations. The exhibition attracted a largely adult audience with 83% of tickets purchased by visitors aged over 16. Visitors were primarily from London, accounting for 51% of the audience. The most common motivation for visiting the exhibition was an interest/connection to Special Forces. The overall rating for the exhibition was 9/10 with 95 % of visitors stating that they would recommend the exhibition. The special exhibitions programme allowed the Museum to begin a programme of installation and changes of large objects linked with both the exhibition and public and programme. This has included the installation of a Coyote

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the ran -9- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019 Academy between August and November 2018. It is expected that these displays will attract at least 5,000 service personnel and families. 100 days 10,300 visitors achieved 2018-19.

1.1.2.15 Digital Outreach It’sbeen a record-breaking year for website engagement, and this is shown in the target for website visits over the year being 915,000, whereas the end of the year figure was 1,444,354, demonstrating a huge increase of 75% over 2018-19.

2018-19 Target 2018-19 Actual

Onsite Visitors 257,000 234,549

Website Visits 915,000 1,444,354

Outreach 61,000 49,304

This was achieved by the focussed activity outlined above (with key growth coming around exhibition and marketing launch campaigns as well as key military anniversaries) as well as the ongoing improved awareness and access of the nam.ac.uk site through increased organic search. Following on from the website testing and analysis carried out with our digital partner Deeson at the end of the previous year, we have implemented a new measurement framework to monitor website activity and interactions.

The new framework means we are better able to measure website performance against strategic objectives. It has allowed us to improve how we track and quantify website engagement, impact and reach from a more qualitative base, allowing us to deliver more relevant and usable insight as well as allowing us to communicate potentially more useful measurements of success.

We have split this across three core areas: Tell the Story, measures both engagement with stories and access to the Collection, Generate Revenue looks at conversion from key visit and events pages, and thirdly Build Reputation looks at answering Army history and raising awareness of nam.ac.uk as a destination for knowledge. Connect Connect Drive Increase Position as Strengthen with with footfall event sign- leading brand stories collection ups authority

Benchmark 50% 14,500 7,000 10% 30,000 8,000 Q1 n/a 18,566 6,678 n/a 31,760 9,433 Q2 n/a 20,455 6,095 n/a 32,076 9,273 Q3 44% 24,877 7,841 9% 63,442 10,808 Q4 40% 24,080 10,371 10% 72,225 11,308 Average 42% 21,995 7,746 10% 49,876 10,206

There is still work to be done in optimising goals/metrics to ensure we get the most accurate insights, especially relating to revenue from ticket sales, however, throughout the year, we have exceeded or met the benchmark in five out of six categories. Website development continued throughout the year, with ongoing improvements to access pages and content and improved functionality and surfacing of content. The biggest achievement here was the testing and implementation of the integral site search facility that was launched in February 2019. The site search has been developed and customised to allow users to search topics through different terminology, using content to group together similar search terms. -10- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019 The website content over the year has focussed on a number of key areas, a key part of which has been exhibition related content. These focussed on the Special Forces stories series along with related parachute content for the summer programme, horse and First World War content to support Alfred Munnings/Call in the Cavalry. Additionally, we have produced many for regimental and campaign histories and supported these with specific content to aid impact (such as specially commissioned maps and videos). 00 The 1th year anniversary of the end of the First World War occurred in November 2018 and this was marked by the release of the final Soldier Story. The team had created a separate microsite as a focus for all First World War content and had spent the last four years creating 54 Soldier Stories, focusing on individuals covering the length and breadth of the UK. Up to November 2018, the stories had been viewed over 130,000 times. Almost 600 objects were added to the Online Collection as a result of this project. These centenary commemorations were also marked with a specific social media campaign which highlighted 100 objects covering the 100 days leading up to Armistice Day. The Centenary Collection campaign featured 100 tweets, 8 Museum Choice objects with stories (these included video content and voices of staff explaining why objects were inspiring or significant) and an online visitors’ poll. Overall the project gained over 68,000 impressions across Facebook, Twitter and Instagram with over half of these from the video posts. Social media outputs have grown from strength to strength during the year with the impressions target of 8,600,000 being exceeded by almost 75% to reach 15,044,817. Although this is a huge figure, often most social media activity can be accounted for through advertising spend. In order to achieve this reach figure however, we achieved a split of organic reach of 6.5m and paid reach of 8.5m reflecting ongoing improvements of our organic content. There continues to be differences in social media platforms, with Instagram proving popular for younger audiences and working particularly well with “influencer” content and Facebook working well with our traditional audience. Twitter has continued to grow and remains a core channel for organic partnerships and sharing of content with other organisations. Echoing the creation and focus on digital content creation, much of the focus for social media content has been around exhibitions, public programme and key anniversaries and notable dates and has supported integrated campaigns across the Museum. In addition to the Centenary Collection campaign, key highlights across the year have included video content focussed on exhibitions, an animated video of toy paratroopers participating in the summer activities and opportunities to use trending hashtags, one of which was the ‘Museum Duck Hunt’, a jovial ‘competition’ on Twitter between museums to see which had the best duck. Our entry, using the GMC DUKW vehicle in our collection, earned 57,000 impressions and gained a mention in the media including The Times. 1.1.2.16 Marketing and Communications Without the ability to use a strong brand campaign this year, our marketing, advertising and communications activity was mainly focussed around a variety of tactical campaigns, featuring our exhibitions, our public programme activity and also key events and anniversaries. This led with the initial activity and messaging to focussing on the Special Forces exhibition. We worked closely with the exhibition ambassadors to maximise impact across social media and gain interest for specific supporting SF events. We created both above and below the line content, allowing us to focus messages to different target markets, thus enabling us to create expert-focussed video content for our core market and family-friendly messages to coincide with our school holiday campaign. Throughout the school holidays, we have created targeted activity and messaging to drive families into the Museum. The biggest campaign was the Summer Mission: Parachutes activity that ran throughout July & August 2018. We ran a multi-media campaign starting with our launch activation in Chelsea with the 3-D parachute mat and running across the tube and rail network as well as print, digital and targeted family sites. Social media and guerrilla marketing tactics also played a big part of this campaign, which included on-street targets around local targets and focussed parachute social content, utilising content from the website as well as our collection. -11- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019 Although the summer period recorded the longest number of high temperature days on record, we were able to engage with 3,610 visitors in the parachute adventures workshops and 667 visitors took up the kids go free to Special Forces offer across July and August. This significantly contributed to our annual statistic that 50% of our visitors are part of a family group. The average for Q2 across the benchmarking consortium was 38%.

Another key focus of our activity was to promote the Alfred Munnings: War Artist, 1918 exhibition. Whilst Munnings himself has a recognised profile, we had limited time and resources to create a buzz around this exhibition, with much of the messaging and details coming through at the last minute from our exhibition partner in Canada.

That said, we were able to create a high-profile campaign and mobile interest in such an exhibition, working closely with stakeholders to maximise press interest and galvanise support for partners and interested stakeholders, and allow us to reach out to newer audiences. All this supported our in-house content, videos and advertising campaign that helped bring 13,664 visitors to the exhibition, rating the exhibition 9.9 (out of 10) and 98% that would recommend it to others.

During our second year of opening, we have supported our tactical and exhibition activity with an Always-On programme across both our owned and paid channels. This has included the racking of leaflets across key tourist and visitor sites throughout the capital and beyond as well as trialling additional digital content through Google Display Network (GDN) and other digital sites. The aim of this is to keep the Museum’s name available and promoted across channels even when there isn’t a specific message to communicate.

We have also developed a proposition for our Group’s audience, including updating our online content and physical collateral, all of which contains targeted content and offers for this potentially large sector of visitors. Roll out and promotion of this will take place during the coming year.

Support for the wider museum has continued during the year with marketing and communications driving local relationships, engagement with DCMS and key Army stakeholders to support public anniversaries and events. This has cemented our relationships with key partners, embedding us into the local community, as well as beginning to make the museum the go-to partner for high profile stakeholders and selected media.

Our benchmarked brand awareness has shown that much of this activity is starting to have greater impact with our audiences, with our awareness growing 5% year-on-year from 19% to 24% * (refers to our annual benchmarking survey by MHM)

There remains a need however, to fully review the Museum’s audiences and agree a more formalised approach to our audience development, segmentation and identifving of priorities for attracting and engaging with visitors. This work, along with reviewing how we communicate with these segments and audiences, is already underway at the end of the year, however it will be fully explored and delivered during the current year.

Objective 2: Become the leading authority on the history of Our Army

Establishing NAIVIas the leading authority on the history of Our Army is a journey that will take years, not months. It will also be something that can only be achieved by working in partnership with other institutions. A detailed four- year plan was developed over the course of this year by the newly appointed Head of Collections Research and Academic Access. It is believed that the Army Heritage Strategy will set the right conditions for the implementation of this Plan. Activity for this year can be grouped into the following areas.

2.2.1 Research and Collections Advisory Group

This year NAIvIestablished a new broadly-based Research and Collections Advisory Group comprising subject matter experts and field leaders in different object types (e.g. medals or weapons), periods of history and, where appropriate, regions significant to the history of Our Army, such as India and Africa. The group supports the work of the Assistant Director (Collections and Programmes) and is co-ordinated by the Head of Collections Research and Academic -12- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019 Access. In addition, the former Head of Research and Academic Access now fulfils a role as Curator Emeritus, providing coaching and mentoring to colleagues, as well as important links back to institutional knowledge.

2.2.2 Academic Partnerships

Academic partnerships were reinvigorated with the forming of the new Research and Collections Advisory Group, which first met in January 2019. New partnerships were formed with Royal Holloway, and existing partnerships with the University of Kent, and the University of Birmingham were maintained.

A successful conference on the subject of commemoration of the First World War was held in November 2018 that brought international scholars to the Museum, with two further conferences held at NAM in June and July 2019 - the latter working with the Western Front Association and the British Commission for Military History. The Departmental Head also presented to international peers and colleagues at ICOMAM in Ljubljana in Slovenia in September 2018. The partnership with National Museums of Scotland (NMS) - ‘Baggage and Belonging: Military Collections and the British Empire (1750-1900)’ - continued and the AHRC funding secured in the previous year enabled their Post-Doctoral Researcher to visit NAIvI and other regimental museums via NAM’ s Regimental and Museums network. The Museum has worked with the War Studies Department at the Royal Military Academy Sandhurst, the Centre for Historical Analysis and Conflict Research and University Faculties, such as the War Studies Department at King’s College.

New ground has been broken in building the Museum’s relationship and partnership with the Army this year. NAM participation on ’s Op REFLECT battlefield study provided brilliant exposure for the Museum, enabling positive contacts to be made with the military and academic community. At the same time, the Museum’s Army Group offer has grown significantly. Further battlefield studies are planned for 2019/20.

The relationship with British Forces Germany on shared projects has established a new model of how we can effectively work together. The Museum is a founding member of the Army’s Intellectual Hub, which includes such organisations as the Centre for Historical Analysis and Conflict Research. This has seen the Army increasingly turn to NAM for our expertise.

The Collections Division provides guided tours to every serving Army group that visit the Museum. This provides staff with the opportunity to meet the Army today and has resulted in exchange visits to military units, including attendance at a night training exercise for some of the curators, providing them with insights at first hand into how the modem Army works.

2.2.3 Regimental and Corps Museums

Tn20 18-19 the National Army Museum Regimental Museums Liaison team continued to build on its work. The annual Regimental Museums conference is now firmly embedded within the Museum calendar and is designed around the needs of the Regimental and Corps Museums community. Further explanation of this team’s work is indicated under Strategic Objective 4.

2.2.4 Templer Study Centre

The Museum revised the way it answers around 2,000 public enquiries per year, with the aim of answering 50% within ten days and the remainder within 20 days. An online pre-ordering system for books and archive items was introduced which enable readers to gain more from their visit here. The Duty Curator system has been maintained and adjusted to support this. Planning on how to better use the ‘Discover More’ area will also begin. These actions are aimed at achieving a target audience of 3,500 compared to 2,519 actual visitors in this reporting period.

2.2.5 Public Programme

The 2018-19 public programme has continued to develop and broaden. The Museum’s monthly Wednesday late opening is now always supported by programme activity. Some of this is linked to the exhibitions programme, and has included a variety of formats, from book launches, in conversation, panel discussions or collections-led activity. -13- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

An “in conversation” event with Jason Fox, from the Channel 4 Television series around Special Forces proved very popular. Similarly, lectures and presentations around First World War cavalry from Allan Mallinson and NAM Curators providing access to collections from store, linked to the Munnings exhibition have been well received. Family programmes have been particularly popular with activities scheduled for half-term and school holidays. These programmes are well-attended and help interpret subjects covered in the Museum’s temporary exhibitions and permanent galleries through creative interactive activities. In 2018-19, 9,826 people participated in family programmes. There was the launch of the ‘Spotlight Saturday’ programme, designed to bring larger scale events to the Museum, which got off to a very successful start in February when over 1,600 attended on a single day linked with the ‘Call in the Cavalry’. This event was strongly supported by the , who provided horses, farriers and a wide range of modem equipment and soldiers for people to meet at the event. Spotlight Saturdays now mn with an Army presence whenever possible to link the subject with the Army today. The highly successful Friday Insight talks will continue to be a core part of the Museum’s public programme aimed at those with a deep interest in military history.

The Museum is now focussed on giving a platform to authors of recently published books, members of the Research and Collections Advisory Group, young up-and-coming historians and our own curatorial team. The target for Friday Insight talks was 3,750 this year, but actual visitors were 4,694.

2.2.6 Venue of Choice for Subject Matter Expert Groups

The Museum is seeking to establish the Boardroom as a preferred London venue for military museums and other institutions that are involved with the study, research and communication of the history of Our Army. We have developed stronger links with the Army Museums Ogilby Trust (AMOT), the Society for Army Historical Research, The Army Records Society, The Historical Branch (Army), The Centre for Historical Analysis and Conflict Research and the British Military History Society. NAM’s aim over this period is to host two meetings per month for charitable organisations whose objectives fall within the objects of the Museum. These are not regarded as a commercial opportunity but rather the opportunity for NAM to become the centre of a vibrant military history scene.

Opportunities for working together to increase NAM’s authority will emerge through increased interaction with like- minded organisations.

2.2.7 Book Launches

Book launches attracted 667 visitors this year, in addition we also hosted meet the author events. There were 5 book launches held, with a total of 261 units sold, accounting for £5,630 in income. Public Programme events, such as Friday Insights and meet the author events were also used as opportunities for book sales, with a total of 198 units sold, accounting for £3,902 in income. This accounted for a combined total of £9,532 in income.

2.2.8 Conferences

The Museum will continue to organise one conference a year on the theme of Remembrance with a longer term ambition to hold two. The target is for 100 people to attend the Conference - a mixture of academics and the general public. Conference visitors this year were 85.

2.2.9 War Graves Adjudication Unit (WGAU)

The WGAU continued to complete work with regard to cases of non-commemoration or identification of burials from the First and Second World Wars. The relationship with the Commonwealth War Graves Commission has been strengthened with reciprocal staff visits. A total of 170 cases of non-commemoration were sent for adjudication by the Commonwealth War Graves Commission (CWGC), 19 cases of identification and 4 cases of amendment for overseas were dealt with by this “one-person unit”. -14- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Objective 3: Safeguard, and make accessible, our collections, and expertise, to the widest possible audience

3.3.1 Outreach

In 2018, the Museum attended a number of external events reaching a range of different audiences. This included attendance at the Sikh Vaisakhi Festival in Trafalgar Square and the staging of a First World War commemorative cricket match between England and India at The Oval in September 2018. The match included representatives of the British Army and Indian Army who had served alongside each other during The Great War.

The Museum also produced a travelling display to mark the end of the Centenary Celebrations of The Great War. This travelled to a number of external locations, including the MOD Main Building and Army Headquarters in Andover. In addition, our work with the MOD included a presence at the Sandhurst Open Day visited by around 10,000 people.

3.3.2 Stevenage

NAM has significantly increased public access to its collection at Stevenage through a programme of organised group visits aimed at specialist groups and subject matter experts. Stevenage-based staff have been reorganised into a single large office freeing up a room suitable as a group object handling room, for groups up to 15 in size. Modest redecoration, new signage and dedicated visitor parking was carried out in October 2018.

3.3.3 Collecting Development

The Museum continues to collect in line with NAM’s Collecting Policy priorities as set by the Collections Committee. The Museum is currently in discussion with Equipment Support Branch in the MOD to obtain on loan current “in service” iconic artefacts for display in the entrance area, these include an Apache AH, a Challenger 2 tank and a Land Rover WMIK. To help facilitate this, the Department of Collections Development and Review was reconfigured to provide specialist points of contact. These staff now have responsibility for the development of targeted areas of collecting, whilst maintaining the ability to work flexibly across the Museum.

3.3.4 Collections Management and Care

Having achieved full accreditation in October 2017, the Museum new workflows have been introduced for material arriving for the collections which enable them to be treated for any infestation and photographed on entry.

This year the Collections Standards and Care team have made significant improvements in formalising policies and procedures in line with the requirements of Spectrum 5.0 for Museum Accreditation. Significant work has gone into making the acquisition processes more efficient. Further work on the collections management system has allowed us to better document with over 9,000 items being seen and audited during the year. The volunteer programme continues to deliver great benefits to the collection with 535 uniform items being re-packed for conservation this year alone.

3.3.5 Archives

The Museum is working towards full Archives Accreditation with The National Archives (TNA) for the archives service, it will submit an application in the summer of 2019. Work on the long-term revision and updating of Collections Conservation Management Plan (CCMP) and undertaking a review of the Collections Management System with a view to potential future replacement has continued and the Museum will continue to improve and develop new workflows to speed up the documentation of new acquisitions as well as revisit the material and documentation backlogs.

3.3.6 Notable Acquisitions

The Museum has continued to add value with notable additions to the collection across a wide range of collection types.

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NAM hosted the Army Review of Heritage Strategy, led by Lt Gen (Ret’d) Andrew Graham. NAM worked alongside AMOT and Home Command in support of this review which is due to be published in the summer/autumn of 2019. 4.4.2 Support to Regimental and Corps Museums The Museum continues to support regimental colleagues working alongside MOD Home Command museums and the Army Museums Ogilby Trust. NAM hosted the AMOT Conference in October 2018 and will continue to provide flexi-desk space for AMOT at NAM. As part of the Museum’s support to the community NAM dealt with approximately 25 enquiries per month and visited 30 museums in 2018-19. On a case-by-case basis, we will continue to act as expert advocates for Regimental and Corps Museums applying for and supporting grant applications. This is currently averaging one application a month.

In 20 18-19 the Museum organised 17 training courses which included:

• Regimental Curators Course, two week-long courses in London, in April and in October; • GDPR training, three courses, two in London, one in York, in March; • Conservation Hazards, two courses, one in London in May, one in Edinburgh in June; • Collections move training, one course in London in July; • Emergency response training, one course in London in August; • Reconsidering Ethnographic collections (joint course with National Museums Scotland) in London, in September; • Modes (Collections Management System) training, one course in London in September; • Project Argus training, one course in London in September; • Ad Lib (Collections Management System) training, one course in Edinburgh in September; • Firearms in Museums training, two one-day courses in London and Leeds, both in November. 4.4.3 Networks The Museum established local network hubs for museums. The Museum encourages each network to initiate at least one joint project within the next year and NAM assists with project planning, coordinating and seeking funding. Recent activity within these hubs includes: • Wales and West Military Museums Network: Carried out an advocacy project amongst seventeen-member museums. NAM provided a textile conservation training programme;

• London Military Museums Network: Initiated a project to employ a Conservation Officer to work with all member museums for a contracted period of two years (an initial scoping project has been delivered towards this goal);

• Northern Military Museums Fomm: Was split into two distinctive geographical networks, North East and North West. NAM facilitated a social-media training course, and a video coaching project;

• Corps Museums Network: This group ran a collections condition survey with seven of its members; • Association of Scottish Military Museums: Supported by NAM this hub successfully applied for National Recognition status from Museums Galleries Scotland (MGS) as a Collection of National Significance;

• Eastern Military Museums Network: Has been established; its initial projects will be a resilience fund application and trustee training courses for its members; • Southern Army Museums: Has been established. -17- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

. NAM and AMOT are currently in discussion with the military museums in Northern Ireland to initiate a cross border Irish military museums network. Once this is established, we will have achieved regional military museum networks covering the whole of the UK.

4.4.4 Digitisation

Digital photography of existing collections is now being programmed with over 1,000 Indian Army badges from the Field Marshal Sir John Chapple collection being photographed this year, ahead of being placed online. The Museum has also digitised 200 oral histories in the past year.

Objective 5: Build greater financial resilience and sustainability (Primary Enabling Objective)

5.5.1 Fundraising

The Development Team reviewed the strategy for exhibition funding after the success of the Mumiings exhibition. It was decided that building a pipeline of Corporate Partners from the Defence Industry would be a more reliable and sustainable funding stream than pursuing exhibition sponsorship. The pipeline is based on signees of the and more specifically the companies that are members of the Defence Growth Partnership.

Exhibition tickets and associated events are now among the benefits to be enjoyed by our Corporate Partners. In this reporting period the team raised £65,000 for the successful Munnings and WRAC exhibitions.

5.5.2 Trading

Trading income totalled £789,000.

Retail income was driven by increases in spend per head (SPH) and conversion with SPH growing to £1.19 (24% increase) and conversion increasing to 9% (13% increase). The focus on books and book launch activities saw the book category increase to 30% of retail shop sales. Ethibition ranges supported growth with both Special Forces and Alfred Munnings exhibition related product accounting for 25% of sales.

Play Base occupancy saw a slight decline this year to 57% of capacity. Pricing structure remained consistent throughout the year with different pricing structures for online and in venue purchasing. The booking fee introduced for online purchases assisted in driving income and year on year revenues increased by 13% in spite of decreased occupancy. Overall visitors to Play Base for the year were 68,842 (29% of total visitors to the Museum).

Birthday Parties were a successful income stream this year, generating income of £113,000, an increase of over 50%. Volume and average party spend saw year on year increases. The average party value increased by 27% with the introduction of new catering packages as well as introducing larger spaces for parties and additional Play Base sessions to upgrade the offering.

Utilisation of our spaces for venue hire increased this year with use increasing by 212% and income by 54%. We have established ourselves within Our Army and the wider military charity network. With use of the Museum by these groups representing 28% of the total utilisation.

5.5.3 IT Systems

Due to resource constraints brought about by the need to finalise payment for the Museum redevelopment, IT investment was reduced below the “normal” levels this year and spending was confined to maintenance and sustainment of existing IT infrastructure and software systems. NAM continued to customise by department, Salesforce (its Customer Relationship Management System) to ensure the system meets the needs of individual departments and complies with GDPR.

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on its -19- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

As mentioned elsewhere in this report the Collections Conservation Management Plan, will continue to be progressed in line with the commitment to the care of the collections and this along with the review of the project Business and Sustainability Plan and existing Strategic Plan, will be used to inform the Strategic Plan for 20 19-24. Targets and Key Performance Indicators

Summarised below is the performance of the Museum against some key performance indicators over the last three years.

I 2016-17 2016-17 I 2017-18 2017-18 2018-19 I 2018-19 I Measure I I I I Budget Budget I Actual Actual I Budget Actual Access

Number of visitors 57,000 2,000 261,000 233,000 257,000 235,000 Website visits 880,000 575,000 1,000,000 824,000 915,000 1,444,000 Social media 8,000,000 4,851,000 8,000,000 8,624,000 8,600,000 15,050,000 impressions

Number of outreach 180,000 101,038 60,000 61,000 61,000 49,000 participants Visitor Satisfaction

% of visitors who would recommend a n/a 96% n/a 93% n/a 94% visit Stories of Our Army are relevant n/a n/a n/a 69% n/a 74% to_me Feels like a 21st Century Museum n/a n/a n/a 93% n/a 96%

Would visit the n/a n/a n/a 86% n/a 86% Museum again

J C W MACIEJEWSKI DSO MBE GENERAL SIR RICHARD SHIRREFF KCB CBE DIRECTOR ANI) ACCOUNTING OFFICER CHAIRMAN, ON BEHALF OF COUNCIL

National Army Museum 6tti 6t15 1 January 2020 1 January 2020 -20- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

ACCOUNTABILITY REPORT CORPORATE GOVERNANCE REPORT DIRECTOR’S REPORT Members of Council At a Privy Council Meeting on 8thi July 2009, Her Majesty The Queen approved amendments to the Royal Charter of the National Army Museum. In line with para 7(2) of the amended Royal Charter, vacancies in the Membership occurring after the coming into effect of the amended Royal Charter are filled by persons nominated by the Council and approved by the . Para 8(1) of the amended Royal Charter states that the Chairman of the Council of the National Army Museum shall be nominated by the Council from among its Members and shall hold office (unless he or she shall earlier resign) for the residue of the period for which he or she has been appointed a Member. The relevant clause relating to the appointment of Members of Council is as follows: “7(1) The Membership of the Council shall be such number of persons as the Council shall from time to time determine being not more than twelve nor fewer than five”. The Council has chosen to subscribe to the principles of the Commissioner for Public Appointments Code of Practice for Public Appointments Procedures. In particular, Members of the Council have affirmed their commitment to the Principles of Public Life. Register of Interests

A Register of Interests is maintained for Members of Council. This may be inspected on request at the Museum by prior appointment with the Director. No matters are noted in this Register which have given rise to specific conflicts with regard to Council’s management responsibilities. Members of Council Members of Council who served during the reporting period were as follows:

General Sir Richard Shirreff KCB CBE (Chair) Mr Patrick Aylmer Dr Jonathan Boff Mrs Judith Donovan CBE Mr John Duncan The Right Honourable The Lord Hamilton of Epsom — retired 1StNovember 2018 Lieutenant General Sir Simon Mayall Mr Guy Perricone Dr Paul Schreier Ms Jessica Spungin Mrs Sabine Vandenbroucke Mr William Wells -21- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Recruitment, Appointment and Training of Council Members New Members of Council are sought through national channels with applicants being interviewed by members of Council assisted by external assessors. Appointments are then approved by the Army Board. All new members receive information as laid down by the Charity Commission. They also visit the Museum for induction training provided by the Director and other members of staff.

Organisation Structure and Decision-Making Process

The overall direction and operation of the NAM is vested in the Council of the Museum. The Council of the National Army Museum consists of up to twelve Members who serve for an initial period of three years from the date of their nomination.

The NAM Council has established a number of committees for specific purposes and to ensure the effective conduct of business. In 2018 the NAM Council agreed to address the areas of responsibility of these Committees. The result of that work is the following revised list of committees:

Collections & Research Cornniittee -formerly Acquisition & Disposal

Performance, Audit, & Risk and Assurance Committee — formerly Audit & Risk Assurance

Building for the Future Committee Note: This Committee, due to the completion of the redevelopment with just snagging to be signed off was discontinued in 2018 with responsibility for the closedown of the Final Account passed to the Performance, Audit & Risk Assurance Committee reporting to the NAM Council.

Remuneration & Appointments Committee

The full Council has approved the terms of reference of each of these committees and, where it is practical, members do not sit on more than two committees.

The day-to-day operations are controlled by the Director of NAM with the assistance of the Senior Management Team. The following were the members of the Management Team during the year:

Mr Justin Maciejewski DSO MBE Director Mr Mike O’Connor OBE Deputy Director (Operations and Resources) Mr Ian Maine Assistant Director (Collections and Programmes formerly Collections) Ms Teresa Scott Assistant Director (Human Resources) Ms Dawn Watkins (NAMTL) Assistant Director (Enterprise formerly Commercial & Visitor Experience)

In 2018 the NAM Senior Management Team was reconfigured to better suit the on-going needs of the Museum. Regular meetings of the SMT take place, together with meetings involving heads of department and subject specialists, to ensure the smooth running of the NAM, with reference to the Museum’s Mission Statement and Purpose, Strategic Plan, Business Plan and the Museum’s Risk Management Policy & Matrix of Risks. -22- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Personal Data Loss

All staff carry out Data Protection Act training as part of their induction and e-learning programme. The Museum has identified one personal data related incident during 2018-19. An incident is defined as a loss, unauthorised disclosure or insecure disposal. Protected personal data is information that links an identifiable living person with information about them which, if released, would put the individual at significant risk of harm or distress; the definition includes sources of information that because of the nature of the individuals or the nature, source or extent of the information, is treated as protected personal data by the Museum. The Museum worked on compliance with General Data Protection Regulations which became effective from May 2018 and has in place the necessary actions to ensure that the Museum is well placed with regard to compliance to minimise risk to the Museum.

STATEMENT OF COUNCIL’S AND ACCOUNTING OFFICER’S RESPONSIBILITIES

Under Section 30(3) of the National Heritage Act 1983 and law applicable to charities in England and Wales, the Council is required to prepare financial statements for each financial year which give a true and fair view of the National Army Museum’s financial activities and of its financial position at the end of the year.

In preparing financial statements, that give a true and fair view, the Accounting Officer and Council are required to:

• Observe the accounts direction issued by the Secretary of State in compliance with Charity Law, including the relevant accounting and disclosure requirements, and apply suitable accounting policies on a consistent basis;

• Make judgements and estimates on a reasonable basis;

• State whether applicable accounting standards and statements of recommended practice as set out in the Government Financial Reporting Manual have been followed, and disclose and explain any material departures in the financial statements;

• Prepare the financial statements on the going concern basis, unless it is inappropriate to presume that the charity will continue in operation.

Under law applicable to charities in England and Wales, the Council is responsible for keeping accounting records which disclose with reasonable accuracy the financial position of the charity and which enable the Council to ensure that the financial statements comply with the applicable law. The Council is also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Secretary of State has appointed the Director, the senior full time Museum official, as the Accounting Officer for the National Army Museum, Their relevant responsibilities as Accounting Officer, including their responsibility for the propriety and regularity of Parliamentary funded (Grant-in-Aid) finances for which they are answerable, for the keeping of proper records and safeguarding of the National Army Museum’s assets are set out in the Non-Departmental Bodies’ Accounting Officer’s Memorandum issued by the Treasury and published in ‘Managing Public Money’.

The Accounting Officer confirms that, as far as he is aware, there is no relevant audit information of which the Museum’s auditor are unaware, and that all steps have been taken to make himself aware of relevant audit information and to make this available to the Museum’s auditors.

The Accounting Officer confirms that the annual report and accounts as a whole are fair, balanced and understandable and that he takes personal responsibility for the annual report and accounts and the judgements required for determining that they are fair, balanced and understandable. -23- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

GOVERNANCE STATEMENT

This Governance Statement sets out the arrangements for the governance of the NAM, including the Council and Committee structure for the Members. It specifically shows how the organisation identifies and manages key risks and provides the assurance from the Chairman of the NAM Council and Accounting Officer previously contained in the Statement on Internal Control.

The Governance Framework

The NAM is a charity registered with the Charity Commission (registration number 237902) governed in accordance with its Royal Charter originally issued.

The Museum is a national museum and Executive Non-Departmental Public Body (ENDPB) obliged to comply with HM Treasury financial reporting requirements set out in the Financial Reporting Manual and the guidance contained in Managing Public Money. There is a Financial Framework document in place that defines the arrangements between the Museum and its Sponsor Department - the Ministry of Defence, relating to the receipt of Grant-in-Aid and the conditions for its expenditure.

The NAM Council and the Committee Structure

The NAM is governed by the NAM Council under the chairmanship of General Sir Richard Shirreff KCB CBE. The Charities Act 2011 requires the Council Members to exercise proper stewardship over the Museum and to take care of its collections.

The Director of the Museum is the Accounting Officer responsible to Parliament for the day-to-day management of the Museum as set out in Chapter 3 of Managing Public Money. Each Accounting Officer has received full induction and access to all records to satisfy themselves on the Governance and the Financial Statements of the Museum.

Council Members are appointed by the NAIVICouncil and approved by the Army Board. They are appointed for a term of three years and can be appointed for a further term of equivalent length. The NAM Council may appoint nominated external members to serve on specific committees to supplement the experience of Main Council Members. The nominated external members offer a level of expertise and independence that the Council members may not have.

Full minutes of all NAM Council and Committee meetings are maintained and the attendance of Council Members are recorded therein. Copies of NAIVICouncil minutes are published on the NAM website.

The NAM Council Members receive induction training under the direction of the Director and are encouraged to familiarise themselves with the Museum’s operations through work in committees where they are supported by the Museum’s divisional Assistant Directors. Additionally, all Members of Council received trustee training from the Museum’s legal advisors early in their tenure.

The NAM Council met on four scheduled occasions during 2018—19.Listed below are the Council Members and their attendance at Council meetings: -24- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Meetings whilst Post Name MemberlMeeting Attendance

Chair General Sir Richard Shirreff KCB CBE 4/4 Members Mr Patrick Aylmer 4/4 Dr Jonathan Boff 4/2 Mrs Judith Donovan CBE 4/3 Mr John Duncan 4/4 The Right Honourable The Lord Hamilton of Epsom 3/3 Lieutenant General Sir Simon Mayall 4/2 Mr Guy Perricone 4/4 Dr Paul Schreier 4/4 Ms Jessica Spungin 4/4 Mrs Sabine Vandenbroucke 4/4 Mr William Wells 4/4

Register of Interests

A register of Members’ relevant interests is maintained and is the first item on the Agenda at all meetings of the Council and committees. Members are required to declare the fact that if they have an interest, pecuniary or otherwise, in any matter being considered by the Council. In this period no such interests were declared.

NAM Council Committees

The revised Committees are listed below with their membership and attendance at meetings. The full Council has approved the terms of reference of each of these committees and, where it is practical, members do not sit on more than two committees.

Performance, Audit, & Risk and Assurance Committee

During 2018 - 19 the Performance Audit & Risk Assurance (PA&RA) Committee had four meetings. The Committee members and their attendance at the meetings are listed below:

Meetings whilst Post Name Member/Meeting Attendance Chair Mr Patrick Aylmer 4/4 Members Mr John Duncan from 11 July 2018 4/2 Mr Guy Perricone 4/4 Mrs Sabine Vandenbroucke 4/4 Mr Robin Grimston from 11 July 2018 4/3

The Committee scrutinised the draft Annual Accounts for 2017-18 and recommended them for approval by NAM Council. They selected the Internal Audit topics and reviewed the reports produced by the Internal Auditors. Additionally, at their November meeting, they were briefed on the Performance Awards for the previous reporting period, which were in line with MoD guidance. After the disbandment of the BftF Committee, the Committee assumed the responsibility of completing the closure of the redevelopment Final Account. The Committee reviews the Risk matrix at each meeting. -25- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Collections & Research Committee This held two planned meetings during 2018-19. Listed below are the members of the Committee and their attendance at the meetings:

Meetings whilst Post Name Member/Meeting Attendance Chair Lieutenant General Sir Simon Mayall from 26 April 2018 2/2 Members Mr John Duncan from 24 April 2018 2/1 Dr Jonathan Boff 2/2 Mrs Sabine Vandenbroucke 2/2 Professor William Philpott 2/2

The Committee reviewed the Collections Audit and the recommendations from the Internal Audit. They also reviewed the Collections Policy.

Building for the Future Committee Meetings whilst Post Name Member/Meeting Attendance Chair Brigadier Douglas Erskine Crum 6/6 Members General Sir Richard Shirreff 6/4 Mr William Wells 6/5 Mr Keith Baldwin 6/5 The Rt Hon The Lord Hamilton of Epsom 6/5

Remuneration & Appointments Committee This Committee had no meetings during 2018-19. The Committee members are listed below:

General Sir Richard Shirreff KCB CBE (Chair) Ms Jessica Spungin Mr William Wells NAMTL

National Army Museum Trading Limited (NAMTL) is the established trading arm of the Museum. Its Board consists of six directors. The Board updates the NAM Council on its accounts and decisions made. Decisions taken by this company remain the responsibility of the Directors of NAMTL. NAM Council Members’ Performance. The principal achievements of the Museum during the year are highlighted elsewhere in the Financial Statements, NAM Council Minutes and Business Plan. The Director attends meetings of the Army Heritage Committee where he reports on the plans of the NAM. Additionally, meetings were held with the Sponsor Department including Director Army Resources and the Chief Accountant Army Resources. These meetings are reported to the full NAM Council. Additionally, Army Resources are invited to attend NAM Council meetings to update the Council on matters affecting the Museum and to receive assurance on governance and the use of GiA.

NAM Council minutes are circulated to all Council Members with routine papers for all Council meetings. Committee chairs brief all NAM Council meetings and highlight any matters of particular concern. There is a wide range of information and data (financial and otherwise) routinely available to Council Members, including management accounts. The Director works closely with the Deputy Director and the Head of Finance to refine the financial information supplied to Council. Members are satisfied that the information is available both on time and in a format that enables the Members to exercise proper oversight of the Museum. -26- NATIONAL ARMY MUSEUM TRUSTEES REPORT AND REPORT OF COUNCIL YEAR ENDED 31ST MARCH 2019

Review of Effectiveness of Internal Control

To meet the responsibilities above, the NAM has in place a system of internal control. A framework contained within the Financial Procedures Manual due to be updated in Autumn 2019, which all staff employed at the NAM must sign up to, supports the system of financial control. Access to the Museum’s accountancy system is restricted to the role of the individual. Levels of access are password protected which expire and must be renewed every thirty days. All staff receive regular training on the Bribery Act, Data Protection Act and copies of these policies can be found on the NAM Intranet and as part of the induction procedure and Staff Handbook. An liformation Asset Group responsible for all information assets has been established which reports annually to NAM Council via the PA&RA Committee. During this reporting period this group has focussed on the requirements of GDPR to ensure NAM compliance with the legislation due to come into effect May 2018. The Agenda and minutes for this Committee are briefed to all departments by their divisional report.

Additionally, the Senior Management Team (SMT) reviews budgets and cost centres on a monthly basis to ensure that the spend profile is maintained and any anomalies are accounted for. To support the system, additional input is received from independent internal and external audit. Internal Auditors

The Museum’s current internal auditors, BDO (formerly Moore Stephens) who work to the Public Sector Internal Audit Standards and provide an independent opinion on the matters subject to review through the internal audit programme. The NAM, along with the other major service Museums will work together in 2019 to tender for a framework agreement on Internal Audit to hopefully reduce costs for this service through economies of scale.

The Museum has a Risk Matrix to support its management of risk in the “normal” operations of the Museum. This Risk Matrix is used to identify the work to be undertaken by the internal auditors. Council’s PA&RA Committee signs off the work programme and the same committee receives the internal auditors report at its end of year meeting.

The risks contained in the Risk Matrix have also been taken into account in the development of the Museum’s strategic direction (through a process of cross-referencing between the specific risks and the principal strategic objectives) was thereby mitigating some or all of those risks.

The PA&RA Committee decided to carry out initial audits on only two specific topics; Collections Review and GDPR during the reporting period. The Internal Auditors felt that as there were only two topics that they were unable to give an overall assurance on the internal controls. This was explained to the Committee.

The overall findings from both of these audits was generally satisfactory.

The Internal Auditors also provide an annual report to the PA&RA on the key areas of risk reviewed to the Accounting Officer and the NAM Council on the work performed in the year. External Auditors

The external auditor of the Museum is the National Audit Office (NAO) on behalf of the Comptroller and Auditor General. The accounts are consolidated with the accounts of the NAM’s trading subsidiary (NAMTL) who are audited by Kreston Reeves LLP. The NAO is invited to attend the regular meetings of the PA&RA Committee which includes the “end of year” presentation of the Consolidated Accounts where it discusses their findings with the Committee. Risk Management

A Risk Management Statement has been drawn up with reference to the FIIVITreasury Publication - Risk Management Assessment Framework (2009), JSP 462 (April 2017) Financial Management and Charging Policy Manual, and the Cabinet Office & HM Treasury publication, YourDelivery Strategy (September 2001).

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in

1 THE -36- NATIONAL ARMY MUSEUM AUDITORS’ REPORT YEAR ENDED 31ST MARCH 2019

Responsibilities of the Trustees/Board and Accounting Officer As explained more fully in the Statement of Council’s and Accounting Officer’s Responsibilities, the Council and the Accounting Officer are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Auditor’s responsibilities for the audit of the financial statements

My responsibility is to audit, certify and report on the financial statements in accordance with the Government Resources and Accounts Act 2000.

An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs (UK), I exercise professional judgment and maintain professional scepticism throughout the audit. I also:

• identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for my opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

• obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the group’s and the National Army Museum’s internal control.

• evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management.

• evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

• obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an opinion on the consolidated financial statements. I am responsible for the direction, supervision and performance of the group audit. I remain solely responsible for my audit opinion.

I communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that I identify during my audit.

In addition, I am required to obtain evidence sufficient to give reasonable assurance that the income and expenditure reported in the financial statements have been applied to the purposes intended by Parliament and the financial transactions conform to the authorities which govern them.

-ii.

Victoria National

SW1W

Comptroller

Gareth

157-197

Report

I

Matters

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In misstated.

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responsibility my

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RECONCILATION

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or

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ARMY

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63,919

62,741

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is

part

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1,308

6,597

1,308 5,293

7,905

1,304

7,897

7,108

(180)

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OF

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0

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0

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in

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note 43,308

43,445

(137)

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(104)

year.

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297

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205

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126

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106,186

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1,204

6,903

5,590

1,207

8,110

1,313

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(3)

95

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106,186

104,456

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6,649

1,590

5,246

1,592

8,241

1,403

8,234

7,678

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333

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0

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DIRECTOR

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The

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Stocks CURRENT Heritage

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year

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at

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LIABILITIES

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year

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hand

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after

within

were

on

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pages

approved

OFFICER

NOTE

10/11

12b

14

13

13 12a

11

9

8

7

41

CONSOLIDATED

to

NATIONAL

YEAR

by

58

67,108 39,975

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the

468

240

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134

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107,227

107,227

fundamental 43,308

41,233

63,919

107,083

63,745

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2,075

(491)

174

635

on

ARMY

2019

31ST

-39-

l 6

BALANCE

67,108 39,975

£‘OOO

January

1,459

(868)

395

240

CHAIRMAN, part

GENERAL

824

MARCH

Charity

0

MUSEUM

of

107,183

107,183

2020

43,308

41,233

63,875

107,083

63,701

the

£‘OOO

2,075

(491)

SHEET

174

591

these

SIR

2019

and

ON

RICHARD

signed

financial

(1,797)

40,192

66,993

BEHALF £‘OOO

1,487

243

500 571

173

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on

106,186

106,186

43,445

41,157

SHIRREFF

statements 107,185

62,741

62,617

its

OF

£‘000

2,288

(689)

(310)

124

behalf

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2018

(1,697)

40,192

66,993

by: £‘OOO

KCB

1,452

475

734 243

Charity

0

CBE

106,251

106,251

43,445

41,157

107,185

62,806

62,682

£‘OOO

2,288

(689)

(245) 124

Net Increase!

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per

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cash

cash

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heritage

assets

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in

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cash

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CONSOLIDATED

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41

the

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NATIONAL

activities

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activities

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1,018

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1,308

(132)

(201)

(180)

financial

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(154)

(749)

1,018

(412)

(412)

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153

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31

(11)

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0

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statements.

of

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(194)

(578)

these

(649)

1,492

(104)

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(630)

(436) 180

733

141

(256)

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(180)

(194)

862

75

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0

0

0

8

0 0

0

0

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1,204

(126)

(649)

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824

(412)

(412)

(447)

141 (256)

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886

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743

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31

824

0 0

8

0

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1,590

(831)

(105)

1,189

(398)

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(157)

(458)

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(831)

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the

are

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Total

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RECONCILATION

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Net

TOTAL

Charitable

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TOTAL 2.

Other

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gains/(losses)

movement

income/(expenditure)

funds

funds

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funds

activities

and

between

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surplus/(deficit)

brought and

carried

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on:

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legacies

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on

gains/(losses):

funds forward

forward

of

investments

OF

Financial

FUNDS

from:

of

fixed

assets

NOTES

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NATIONAL

YEAR

TO

for

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ENDED

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Unrestricted

Charity

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Funds

£‘OOO

ARMY

31ST

63,875

62,806

-45-

1,069

6,062

1,199

5,284

1,199

7,261

7,253

7,108

(180)

7,084

778

142

50

alone

24

0

8

3

MARCH

MUSEUM

Restricted

STATEMENTS

Funds

£‘OOO

43,308

43,445

(137) (213)

(104)

(101)

306

180 297

205

205

2019

197

126

(3)

71

9

0

0

8

Total

2018/19

107,183

106,251

£‘OOO

1,095

6,368

5,581

1,098

7,466

7,458 Funds

7,305

(163)

7,210

932

787

142

(3)

95

11

0

8

Total

2017/18

106,251

104,584

£‘000

1,667

1,527

6,181

5,211

1,529

7,710

Funds

7,703

7,678

7,345

140

970

333

(2)

II

14

0 7

Total

Total

RECONCILATION

Net Gains/(losses) Other

Transfers

Net Net

Operating

TOTAL

Charitable

Raising TOTAL

Expenditure

Other

Trading

3.

Investments

Donations

Income

Other

Grant-in-Aid

movement

gains/(losses)

income/(expenditure)

funds

funds

315t

Consolidated

recognised

funds

activities

and

between

activities

brought

surplus/(deficit)

and

carried

March

endowments

on:

on

in

legacies

revaluation

funds

on

gains/(Iosses):

forward

funds

forward

investments

OF

2018

FUNDS

Statement

from:

of

tixed

assets

NOTES

of

Financial

NATIONAL

YEAR

TO

THE

ENDED

Activities

Unrestricted

FINANCIAL

Funds

£000

ARMY

62,741 61,237

31ST

-46-

1,504

1,507

6,273

1,507 4,917

7,780

1,356

7,773

7,224

7,219

analysis

(55)

549

52

0

7

0

5

MARCH

MUSEUM

Restricted

STATEMENTS

of

Funds

£‘OOO

43,445

43,219

comparative

226

376

329

461

461

454

328

2019

126

88

55 83

85

(2) 47

0

7 0

Total

2017/18

106,186

104,456

£‘OOO

1,730

1,590

1,592 6,649

5,246

8,241

1,403

8,234

7,678

Funds

7,345

140

549

333

(2)

amounts

0

7

7

for

year ended

(b) Total

Total

Other

Other

Grants

4.

Grants

Grant-in-Aid:

(a)

Trading

Donations

other

donations

unrestricted

restricted Income ------

- towards - -

-

towards

-Heritage

-FCC -National

-Exhib

-Operating

Other Roomhire

Exhibitions

Playbase

Shop

Other Munnings

John

Murray

Donated

Special

donations

income

Recycling

sales

Ellerman

its

and

Temporary

acquisition

and Building

donations

Forces

and

Conservation

Lotteiy

Army

and

heritage

donations

Legacies

comprises

Exhibition

legacies

childrens

endowments

Foundation

Museum

Exhibition

(UK)

redevelopment:

Fund

Exhibitions

assets

ofheritage

comprise:

Limited

Fund

Fund

parties

Foundation

NOTES

assets:

NATIONAL

YEAR

TO

Unres

THE

ENDED

£‘OOO

Funds

tric

FINANCIAL

7,108

7,084

7,084

789

256 266

127

ted

61

79

24

24

ARMY

0

0

0

0

31ST

0 0

0

0

0

-47-

0

0 0

0

Restricted

MARCH

£‘OOO

Funds

MUSEUM

STATEMENTS

197

126 126

71

66

52

13

0

0

0 0

0

0

0

0

0

0

1

5 5

0 0

0

0 2019

_____

20

£‘OOO

Funds

Total

18/19

7,305

7,210

7,084

789

256

266

127

61

79

95 126

24

66

52

13

0

0

0

5 5

1

0

0 0

20

£‘OOO

Funds

Total

17/18

7,678

7.345

7,219

549

224

199

333

108

220

64

51

151

11

126

33

29 30

16

69

5

0

0

0 0

Trustees

Insurance Consultancy

Internal External General

Depreciation

Impairment

Premises Staff

(c)

Governance

Support

General Interest Consultancy

Insurance

Imp

Collections

Depreciation

Promotion

Event

Premises Staff

(b)

Governance 5.

Support Insurance Consultancy General

Collections

Cost

Impairment

Depreciation Subsidiary

Premises

Staff

(a)

Governance

Expenditure

airrnent

Expenditure

costs

costs

of

costs

costs

Expenditure

audit

administration

audit

payable

administration

expenses

costs

administration

costs sales

and

costs

costs

and

costs

and

costs

and

overheads

maintenance

costs

and

and

and

professional

and

professional and

professional

impairment

impairment

and

loss

imp

loss

on

and

loss

on

support

airment

Charitable

on

Raising

meeting

on

costs

on

costs

costs

disposal

disposal

disposal

fees

fees

reversal

fees

reversal

reversal

costs

costs

Funds

Activities

comprise:

comprise:

NOTES

Collections

Finance

£‘OOO

£‘OOO

comprise:

NATIONAL

2,914

YEAR

1,045

(229)

370

(44)

322

316

264

129

549

566

113

3’

21 71

61

53

14

TO

0

0 0

0

0

1

Resources

Curatorial

THE

Human ENDED

-—

Trading

£‘OOO

£‘OOO

£‘OOO

1,271

(128)

200

(25)

FINANCIAL

141

768

177 928

142

155

102 216

501

(19)

56

39

62

30

34

12

41

26

23

23

0

0 7 0

0 0

0

0

0

1

6

0

9 0

ARMY

31ST

Technology information

-48-

Fundraising

Education

£‘OOO

£‘OOO

£‘OOO

MARCH

192

(22)

552

(52)

251

139

385

(43)

24

61

196

26

27 30 71

9!

16

63

MUSEUM 11

42

22

25

60

17

13 53

0

0 0 7

0 0

0

0

1

0

0

0

STATEMENTS

S

Publicity

Total

£000

2018/19

upport

£‘OOO

Total

£‘OOO

2019

1,313

762

(91)

853

381

545

207

(56)

125

110

2018/19

144 216

697

(62)

28 38 94

44

28

77

67

17

58

31

25

23 86

19

76

0

0

0 0

0

0

0

0

Governance

2018/19

£‘OOO

2017/18

£‘OOO

Total

Total

£‘OOO

5,590

2,271

1,403

(465)

305

(31)

(131)

247

172

618

229

641

381

549

143

851

21

33

42

37

11

144

15

844

31 155

91

5

63

0

48

24

65

99

80

12

3

0

S

2017/18

£‘OOO

u

£‘OOO

Total

pport

5,246

(157)

1,996

(849)

665

524

119

234 521

300

642

610

694

155

738

29

173

55

95

29

0

0

0

0 2017/18

3

Governance

£‘OOO

297

(55)

180

39

20 25

41

33

6

0 8

The

Redundancy

work

The from -

- Operating NAM - - -

- Trustees

-

estimated Governance invoiced

Staff

- Auditors’

following

stated 6.

other

recruitment

land

temporary redundancy pension

social wages

audit

Total

external

external

its

on

costs

and

incurred

services

after

security

external

and

the

expenses

for

expenditure

costs

remuneration

buildings

time

items:

lease

staff

salaries

2017-18

these and

costs

costs

audit

charging

audit

costs

spent

£3,242

costs

support

costs

and

auditor,

services.

of1,791

relate

fee

fee

by

audit

is

(2018:

the

for

for

staff

costs

to

the

the

the

expensed

one

(2018:

on

£4,032)

in

National

subsidiary

Charity

these

respect

approved

NOTES

£1,829)

activities

in

in

was

relation

of Audit

NATIONAL

YEAR

the

NAMTL

staff,

relate

exit

£27,500

TO

Unrestricted

current

and

Office

to

package

premises,

Funds

£‘OOO

to

THE

Trustee

ENDED

the

travel

was

year.

(2018:

(NAO).

3,668

cost

2,491

270

257

675

249 248

FINANCIAL

£5,950

13 during

33

expenses

depreciation

meeting

5

of

During

ARMY

31ST

£20,000).

these

-49-

Restricted

the

(2018:

costs.

Funds

staff.

£‘OOO reimbursed

the

MARCH

year.

and

MUSEUM

year

This

Other

£5,425).

STATEMENTS

administration

17

15

0

0 0

0 0 0

2

0

NAM

fee

costs

for

2019

includes

2018/19

2

£‘OOO

Total

did

trustees

have

3,685

2,506

270 not

257

675

248 251

have

been

13

33

5

£4,500

contract

(2018—2

been

allocated

2017/18

£‘OOO

Total

in

allocated

3,544

2,392

any

relation

trustees).

230

212

660

248

244

18

based

25

0

non-audit

based

on

to

In

the

additional

addition,

on

services

amounts the -50- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31ST MARCH 2019 7. Group and Charity Tangible Fixed Assets Long Leasehold Short Leasehold Computer Fixtures & Total Land and Buildings Improvements Equipment Fittings

£‘OOO £‘OOO £‘OOO £‘OOO £‘OOO VALUATION At commencement of year 39,615 802 428 1,318 42,163 Additions at cost 180 0 4 7 191 Transfers 0 0 0 0 0 Impairment (180) 0 0 0 (180) On revaluation 616 24 5 21 666 Disposals (8) 0 (24) (18) (50) At end of year 40,223 826 413 1,328 42,790 DEPRECIATION At commencement of year 716 116 334 805 1,971 Charge for year 715 20 17 103 855 On revaluation 18 1 2 10 31 Disposals 0 0 (24) (18) (42) At end of year 1,449 137 329 900 2,815 NET BOOK VALUE At31 March2019 38,774 689 84 428 39,975

At 31 March 2018 38,899 686 94 513 40,192 -51- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31ST MARCH 2019

Included in long leasehold land and buildings is a sum of £8,675,000 (2017/18 £8,888,000) for land, which has not been depreciated.

Gerald Eve, Chartered Surveyors undertook a valuation of the long leasehold land and buildings as at st31 March 2017 following the reopening of the Museum. The valuation was undertaken in accordance with the RICS Appraisal and Valuation Manual and valued on the Depreciated Replacement Cost basis given the specialist nature of the property.

The valuation apportioned the total land and buildings as follows: £000 Land 8,800 Structure of buildings 13,858 Fit-out of buildings 4,201 Plant and machinery 11,995 38,854

The Museum is housed in a purpose built property in Chelsea on land owned by the , the lease is for 999 years at a peppercorn rent of one guinea per annum. The lease restricts the use of the building to that of a Museum for the collection, preservation and exhibition of objects and records relating to the history of the Military Forces of Her Majesty and her predecessors etc. All material tangible fixed assets are used in Direct Charitable Activities.

8. Heritage Assets (a) Carrying value Museum Collection £‘OOO

At commencement of year 66,993 Additions 256 Disposals (141) At end of year 67,108

Net Book Value at 31 March 2019 67,108

Net Book Value at 31 March 2018 66,993

2019 2018 £‘OOO £‘OOO The carrying value comprises: Exhibits 35,379 35,413 Fine and decorative arts 20,055 19,923 Archives, photographs, film and sound 10,521 10,504 Printed books 1,153 1,153 67.108 66,993 -52- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31ST MARCH 2019

(b) Five year financial summary of heritage asset transactions

2019 2018 2017 2016 2015 £‘OOO £‘OOO £‘OOO £‘OOO £‘OOO Additions Purchases 256 105 253 312 27 Donations - 30 150 Total Additions 256 135 403 312 27 Disposals Sales Proceeds Donations (141) - - - - (141) - - - -

During the year the Museum donated two heritage assets to The Tank Museum, being a Comet Tank with a value of £120,000 which was deemed as too large for display in Chelsea, and a Universal Carrier with a value of £21,600 which was a duplicate vehicle in the NAM Collection and was donated to The Tank Museum to fill a gap in their collection. (c) Grant Received

During the year the Museum received grants towards the purchase of items for its collection ofl26,O00 (2018 -£126,000) as part of its Grant-in-Aid funding. These grants were used to fund the purchase of heritage assets noted above with any unspent grants being carried forward to fund future acquisitions.

Group Charity Group Charity 9. Debtors 2019 2019 2018 2018 £‘OOO £‘OOO £‘OOO £‘OOO

Trade debtors 39 10 68 1 VATdebtor 217 235 202 217 Prepayments and accrued income 438 432 209 206 Amounts due from subsidiary undertaking 0 144 0 218 Other debtors 3 3 92 92 697 824 571 734

Amounts due from subsidiary undertaking represents an unsecured loan made in March 2017 to National Army Museum Trading Limited. The loan is repayable over 5 years and carries interest at 1% per annum. Included in the amount due is £79,000 (2018: £119,000) repayable after more than one year.

Group Charity Group Charity 10. Unlisted Investments 2019 2019 2018 2018 £‘OOO £‘OOO £‘OOO £‘000

Investment in subsidiary undertaking

(note 1Oa) Other investments Market value at beginning of year 243 243 245 245 Add: acquisitions at cost Less: disposals Net unrealised investment (loss)/gains (3) (3) (2) (2) Market value at end of year 240 240 243 243 Total unlisted investments 240 240 243 243

Other investments consist of investments in collective investment schemes. The historic cost of these investments was £111,000 (2018 -£111,000). -53- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31ST MARCH 2019 lOa. Investment in Subsidiary Undertaking

Investment in subsidiary undertakings represents the charity’s interest in 100% of the issued share capital of National Army Museum Trading Limited which is incorporated in England and Wales and operates a souvenir shop and other trading activities for the Museum. The company’s aggregate capital and reserves were as follows:

The assetsand liabilities of the subsidiary were: 2019 2018 £0O0 £‘OOO

Fixed assets Current assets 267 269 Creditors: amounts falling due within one year (144) (215) Creditors: amounts falling due after more than one year (79) (119) 44 (65)

2019 2018 £‘OOO £‘OOO

Share capital Surplus/(deficit)retained in subsidiary 44 (65) 44 (65)

The issued share capital of National Army Museum Trading Limited is £1.

A summary of the Company’s trading results is shown in note lob. Audited accounts will be filed with the Registrar of Companies. lob. Income from Trading Company

The Consolidated Statement of Financial Activities includes the result of the trading subsidiary as follows: National Army Museum Trading Limited

2019 2018 £‘OOO £‘OOO Turnover 655 535 Cost of sales and administrative expenses (546) (471) Interest receivable 0 0

Net profitl(loss) 109 64 -54- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31ST MARCH 2019

11. Cash and Cash Equivalents

Group Charity Group Charity 2019 2019 2018 2018 £‘OOO £‘OOO £‘OOO £‘OOO

Cash at bank and in hand 468 395 500 475 Investments 240 240 243 243 708 635 743 718

12a. Creditors: Amounts falling due within one year Group Charity Group Charity 2019 2019 2018 2018 £‘OOO £000 £‘OOO £‘OOO

Trade creditors 325 323 588 563 Accrualsand deferred income 579 520 1,026 951 Amounts due to subsidiary undertaking 0 25 0 0 Other creditors 0 0 183 183 904 868 1,797 1,697

12b. Creditors: Amounts falling due after more than one year Group Charity Group Charity 2019 2019 2018 2018 £‘OOO £‘OOO £‘OOO £‘OOO

Other creditors 491 491 689 689 491 491 689 689

During the year ended March 2018, the Museum received an unsecured loan of £1,000,000 from the Royal Borough of and Chelsea. The loan is repayable in instalments over 5 years. Other creditors falling due within one year represent the capital repayments of this loan falling due within 12 months of the balance sheet date. Due to additional repayments made in the current year there is no requirement to make any capital repayments in the next 12 months. -55- NATIONAL ARMY MUSEUM

NOTES TO THE FINANCIAL STATEMENTS

YEAR ENDED 31ST MARCH 2019

13. Funds Analysis Balance 1 Gains and Balance 31 April 2018 Income Expenditure Transfers losses March 2019

£‘OOO £‘OOO £‘OOO £‘OOO £‘OOO £‘OOO RESTRICTED FUNDS NAM Land and Buildings 36,611 0 (92) 180 0 36,699 NAM Land and Buildings revaluation 2,288 0 0 0 (213) 2,075 Restricted Heritage Assets 3,733 5 (141) 256 0 3,853 Grant-in-Aid exhibits reserve 299 126 0 (256) 0 169 Funds for upkeep and maintenance of specific parts of NAM collection 489 22 (4) 0 (3) 504 Munnings Exhibition Fund 0 52 (52) 0 0 0 Brothers in Arms (Esmée Fairbairn) 5 0 0 0 0 5 John Ellerman Foundation 20 0 (17) 0 0 3 43,445 205 (306) 180 (216) 43,308

UNRESTRICTED FUNDS Unrestricted funds 62,617 7,905 (6,597) (180) 0 63,745 Unrestricted funds revaluation 124 0 0 0 50 174 62,741 7,905 (6,597) (180) 50 63,919

TOTAL FUNDS 106,186 8,110 (6,903) 0 (166) 107,227

which

The

The

Kingdom’s

objects The

remain

upkeep Funds

unspent The

Restricted

in-Aid.

and

for Museum

The

funded

the The

the

Museum

Munnings

John

Brothers

her

Grant-in-Aid

NAM

net

commemorated

for

collection,

unspent

within

and

entirely

predecessors

at

transfer

Ellerman

in

the

the

Heritage

Land

regional

maintenance

1967.

firnded

in

upkeep

end

the

Exhibition

at

by

Arms

in

and

collection.

the

exhibits

preservation

Under

of

public

Foundation

the

Assets

network

from

Buildings

the

and and

end

Esmée

the

year

financial

of

the

hence

maintenance

Fund

donations

work

of

the

reserve

represent

various

ofl8O,OOO

the

terms

of

Fairbairn

Museum’s

Fund

and

Fund

represents

regimental

of

their

financial

year.

relates

Sir

of

NOTES

exhibition

items

in

those

represents

represents

classification

NAM’s

Alfred

the

of

Fund

from

general

to

year. of specific

NATIONAL

specific

period

YEAR

assets

and

specific

the

is

Munnings.

lease

unrestricted TO

of

corps

to

funds

the

Collection

objects

reserves.

acquired

leading

be

parts

donations

THE

as

of

net

ENDED

Grant-in-Aid

used

museums.

received

a

the

book

of restricted

and

up

land

to

the

FINANCIAL

by

funds

when

research

to

records

value

received

NAM

ARMY

NAM

and

towards

-56-

31ST

and

to

these

fund.

received

of

buildings

restricted

after

from

Collection

relating

the

its

to

MARCH

items

the

the

be

Long

NAM’s

restricted

MUSEUM

cost

for

applied

STATEMENTS

acquisition

were

they

funds

to

Leasehold

the

relate

of

the

Indian

can

purchase

a

transferred

2019

relates

donations

history

towards

project

to

only

of

amounts

Army

Land

to

the

of

be

officer

of

the

further

the

including

or

used

lease

heritage

collection,

and

costs

bequeathed

transferred

Military

to

for

Buildings.

and

costs

of

support

the

assets

the

the

this

and

of

Forces

purposes

annual

building

temporary

to

to

the

the which

to

These

NAM

NAM

redevelopment

digitise

United

of

exhibits

of

Her

remains

of

assets

towards

which

a

exhibition

the

Museum

Majesty

related

Grant-

were

the of -57- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31ST MARCH 2019

14. Analysis of Group Net Assets Between Funds

Unrestricted Restricted Total Funds Funds 2019

£‘OOO £‘OOO £‘OOO Tangible fixed assets 1,201 38,774 39,975 Heritage fixed assets 63,255 3,853 67,108 Other net assets (537) 681 144 63,919 43,308 107,227

The above net assets include Revaluation Reserves of:

2019 2018 £‘OOO £‘OOO Tangible fixed assets Unrestricted 174 124 Restricted 2,075 2,288 2,249 2,412

The restricted revaluation reserve relates to revaluations of the Long Leasehold Land and Buildings.

15. Operating Lease Commitments

At 31 March 2019, the Museum had total future minimum commitments under non-cancellable operating leases as follows: 2019 2018 £‘OOO £‘OOO £‘OOO £‘OOO

Land and Land and buildings Other buildings Other

Due within one year 232 9 212 4 Due between one and five years 929 11 847 10

Due after five years 1,709 - 1,742 - 2,870 20 2,801 14 -58- NATIONAL ARMY MUSEUM NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31ST MARCH 2019

16. Related Party Transactions

National Army Museum Trading Limited

The relationship of the Museum to the Company is disclosed in note 1Oa,and the balances due with the company at the year end are disclosed in notes 9 and 12a. Mrs Donovan, Mr Schreier and Mr Maciejewski acted as directors of National Army Museum Trading Limited and also Members of Council or the Management Team of the Museum during the year. National Army Museum Foundation

The National Army Museum Foundation was incorporated under the Companies Act 2006 as a private company limited by guarantee, it is also a separate independent registered charity. It was set up with the primary purpose of raising funds to support the development of the National Army Museum. At all times the control and administration of the Funds of the Foundation have remained the responsibility of its own trustees. During the year the Foundation donated £nil (2018: £69,000) towards the redevelopment of the Museum. National Army Museum Development Trust

The National Army Museum Development Trust (“the Trust”) is a registered charity, number 278939, connected with the Museum. The principal address of the Trust is care of the National Army Museum, Royal Hospital Road, London, SW3 4HT. The funds of the Trust may be applied, at the discretion of the Trust’s trustees, to further the charitable purposes of the Museum or other charitable purposes or institutions. The trustees may not, unless they see special reason, make a payment to the Museum without specifying the particular purpose for which it is to be used, being a purpose for which public funds are not expected to be available. There were no transactions between the National Army Museum and the National Army Museum Development Trust during 20 18/19 and 20 17/18.

The balance of funds held by the Trust at 31 December 2018 was £558,839 (31 December 2017 £572,283). The control and administration of these funds remains, at all times, the full responsibility of the Trust’s trustees. Society of Friends of the National Army Museum The Society of Friends of the National Army Museum, a registered charity number 234325, did not provide any funding for the Museum in 2018-19 (2017/18 £Nil). The control and administration of these funds remains at all times the full responsibility of the Society’s trustees. Ministry of Defence

The National Army Museum is classified for administrative purposes by the Ministry of Defence (“the MOD”) as an Executive Non-Departmental Public Body (ENDPB) which it sponsors. The MOD is regarded as a related party. Grant-in-Aid funding from the MOD is separately disclosed in note 4(a) of the Financial Statements.

17. Capital Commitments 2019 2018 £‘OOO £‘OOO

Authorised and contracted for at 31st March 2019 - - Authorised at 31st March 2019 but not contracted for - -

18. Post Balance Sheet Events

The Society of Friends of the National Army Museum voted in May 2019 to take steps to be dissolved. It is expected that this will be completed in 2020 following Charity Commission approval with all remaining assets of the Society being transferred to the National Army Museum at this time. The annual report and financial statements were authorised for issue by the Accounting Officer on the date that the audit certificate was signed by the Comptroller and Auditor General.