FEBRUARY 2019 HOSPITABLE CAMPUS TUCO’s latest research seeks to understand how on-campus hospitality can enhance student wellbeing CONSCIENTIOUS ON THE RUN HAPPY CATERING With dining times blurring, providing SNAPS It’s all about the customers at the a grab and go menu has never been Look out for a new challenge at University of the West of England more important the TUCO Competitions this year THE UNIVERSITY CATERERS ORGANISATION LTD FEBRUARY 2019 002_TUCO_1_FEB_2019.indd 2 28/01/2019 11:32 FEBRUARY 2019 TUCO.AC.UK 03 WELCOME Publishing PUBLISHED BY H2O Publishing, Joynes House, New Road, Gravesend, DA11 0AJ T: 0345 500 6008 EDITOR welcome Morag Wilson @moorag T: 01474 520 267 Dear member, E: [email protected] EDITORIAL DIRECTOR I firmly believe that, with communal venues across a university or Tristan O’Hana E: [email protected] college campus, catering has some of the best places to provide positive experiences for students and ensuring their welfare. FEATURES WRITER Esther Anyakwo Student mental health and wellbeing are key priorities for E: [email protected] universities and colleges and catering departments can have a vital role CONTRIBUTORS to play. Yet the potential link between on-campus hospitality and student Sarah Welsh, Peter Walters welfare has been largely overlooked. Until now. DIVISIONAL DIRECTOR I had the pleasure of introducing Donald Sloan, chair of the Oxford Rob Molinari Cultural Collective to the TUCO Winter Conference in December. He spoke @RobMolinari about the work he has been doing on behalf of TUCO to create Hospitable T: 07850 797 252 E: [email protected] Campus, a new report into how, through food, drink and the catering DIRECTOR environment, we can promote a sense of inclusion, community and Dan Hillman belonging. In it is a series of recommendations and suggested next steps. @hillmandan Details of the report can be found on page 30 and you can download T: 07833 248 788 E: [email protected] it in full at tuco.ac.uk/grow/tuco-research. But it is important to remember that this is not a static document; this is just the beginning of DIRECTOR Marc Sumner a much wider conversation. We want our members to engage with each @sumner_marc other to discuss ways in which on-campus hospitality can make positive T: 07730 217 747 contributions to student wellbeing. E: [email protected] Already there are some great examples – the report includes case BUSINESS DEVELOPMENT studies from the University of Huddersfield, the University of Manchester, MANAGER Lisa King Harper Adams University and the University of St Andrews, and there T: 07760 223143 are many more across the UK. Let’s use our membership to share best E: [email protected] practice, inspire new ideas and create a landscape where all students – no SUBSCRIPTIONS matter where they study – are supported throughout their time at university E: [email protected] and feel safe and well, giving them every opportunity life brings them. PROOFREADER Shannon Hudson Matt White STUDIO MANAGER Chair of TUCO Marc Ayres DESIGN STUDIO Matt Bailey Jim Lyons Stine Arnulf PRODUCTION Nepor Ngobeh MANAGING DIRECTOR Jamie Robbins The views expressed in this publication do not necessarily reflect the views of TUCO PRINTED BY Buxton Press No part of this publication may be reproduced without written permission from the publishers. The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within READ ON THE GO international environmental standards, to ensure sustainable sourcing of the raw GET OUR DIGITAL ISSUE NOW materials, sustainable production and to tuco.ac.uk/share/tuco-magazine minimise our carbon footprint. 004_TUCO_1_FEB_2019.indd 4 28/01/2019 11:33 FEBRUARY 2019 TUCO.AC.UK 05 CONTENTS CONTENTS FEBRUARY 2019 GENERAL BUY TUCO news 06 News from TUCO, members of TUCO Procurement Report and the wider hospitality industry. 22 Discover what the TUCO procurement team has been up to recently. Digital digest 12 See what TUCO and its members have Procurement FAQ been up to online this past month. 25 Head of contracts Jane Eve explains how TUCO carries out high-risk audits. Events 54 Upcoming trade and consumer Contract update events, including TUCO Academy 14 26 The latest framework updates from courses and Study Tours. the TUCO procurement team. Our sustainable commitment SHARE 28 Discover how NETpositive is helping members and suppliers be more University showcase sustainable. 14 Explore the catering services at the University of the West of England. New products 56 The latest food, drink and equipment Kitchen cuts products to hit the market. 55 Peter Walters, executive chef at Keele University, embraces Chinese New Reader offers Year. 35 58 Two great offers from Melitta and Lamb Weston. CEO update 66 Mike Haslin, CEO of TUCO, looks ahead to the TUCO Competitions. GROW Hospitable Campus LEARN 30 TUCO’s latest research looks into student wellbeing. TUCO Academy 18 Take a look at upcoming courses and Potatoes and chips Study Tours at the TUCO Academy. 35 Get some easy upsells with better quality starchy sides. TUCO Academy Development Days 20 Check out the upcoming Lead Barista 43 Refrigeration and ice makers Experience with Matthew Algie. 39 Don’t hit the headlines with hygiene scandals – take care of your ice TUCO Academy day course machines and refrigeration. 21 Mandy Gordon from Nottingham Trent University tells of her experiences on Grab and go a TUCO Academy day course. 43 Everyone is eating on the hoof so get your offer right and sales won’t dip as TUCO Competitions students head out the door. 32 Support your fellow colleagues at this year’s event. Recruitment 48 How easy will it be to hire temp and Hot on the high street 50 Getting the basics right at Max’s Sandwich Shop in London. 48 FEBRUARY 2019 06 NEWS SHARE YOUR STORIES AT THE TUCO CONFERENCE In Brief University and college catering is about much more than serving food and drink. From large- scale refectories and busy bars, to pop-up tuk tuks and catering from a tiny corner of a foyer, UNIVERSITY OF BRISTOL PLANS NEW TUCO members are experts in innovation, constantly adapting and refreshing to the latest £80M LIBRARY The University of Bristol has submitted plans for a new trends and desires of their customers. Not only do you have to be designers but also ethical £80m library to the council. The site would replace The champions and food innovators. Hawthorns, which is currently used as student accom- At the TUCO Conference 2019 we will be showcasing how our members are doing far modation, catering facilities and offices. Plans for the building include an exhibition space, more than just serving food and drink. gallery and a café, which would be open to the public. Do you have a new outlet, style of service or innovation at your institution that has “Our aim is to create an iconic building which will proven to be a great success? Would you be prepared to share a short talk with your fellow foster scholarship, innovation and ideas. It will be an integral part of the academic experience for so many delegates on what you have done and how you did it? of our students and staff and we’re especially pleased The TUCO Conference – which this year takes place at the University of York on 29th-31st that it will give us the opportunity to better share our July – will feature several short burst discussions where members can share their successes cultural collections and facilities with the public of our city,” said Professor Hugh Brady, vice-chancellor and and innovations in an informal setting in a breakout session. president of the University of Bristol. We can help with your presentation and the audiovisual side, we just need your passion Following a public consultation, the building would and narrative of what you have done and how it has worked for you. be expected to open by 2023. If you would be interested in finding out more about these sessions, please get in touch PLANS UNVEILED FOR with conference organiser, Jamie Robbins at [email protected]. ABERYSTWYTH REFURBISHMENT Aberystwyth University has unveiled the latest designs for its plans to refurbish Old College, one of Wales’ most iconic buildings. University of Nottingham named second greenest campus in the world The £26.2m project will create up to 40 new jobs and attract over 200,000 visitors a year. It will The University of Nottingham has been ranked second in the world for its commitment to include the creation of a museum telling the story of the first University College of Wales, spaces for sustainability. art and other exhibitions, a science and discovery The UI GreenMetric World University Ranking is an initiative of Universitas Indonesia and centre, conference and debating facilities, and a ranks over 700 institutions on sustainability issues. Universities are scored against their infrastruc- 24-hour study space for students. ture and performance relating to energy, climate change, waste, water, transport and education. The wood-panelled Old Library will be used as a space for events, festivals and weddings, while Top of the list was Wageningen University, while the University of Oxford and Notting- the upper floors will offer high quality, four-star ham Trent University made the top five. Bangor University was listed eighth in the ankingsr accommodation in 33 rooms. There will also be – making it fourth in the UK – and Keele University was 13th in the list and fifth in the UK. space allocated for a bistro-café and bar. The aim is to reopen the building in the 2022-23 Nottingham Trent was one of only 10 universities to score full marks in the waste section academic year when the university celebrates its of the ranking.