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Financial Education at Citibank in Asia Pacific Ashok Vaswani CEO, Asia Pacific Consumer Bank, Citigroup OECD Conference on Financial Education New Delhi September 21-22, 2006 Parallel Approach Use Credit Wisely Save & Invest Wisely Citizenship • Educational websites • Financial planning tools • Country/regional programs for youth and • Credit tools & advice • Publications & seminars adults • Tailored information • Industry investment fairs • Capacity building of the /media outreach financial education • Behavioural finance surveys community Responsible advice to customers Support for: and other consumers • Low-income/disadvantaged • Advocates/practitioners BUSINESS COMMUNITY RESPONSIBILITY RESPONSIBILITY Use Credit Wisely • Educational website www.usecreditwisely.com • Australia, India, Malaysia, Korea, Philippines, Taiwan, Singapore, Thailand Citibank Philippines’ Tagalog site Citibank India’s site Use Credit Wisely • Credit tools & advice • Tailored versions across markets to meet local needs Use Credit Wisely • Segmentation of consumers to meet specific knowledge needs • Outreach through the media to encourage prudent financial management Working Mom magazine (Philippines) Good Housekeeping (Philippines) Save & Invest Wisely • Customer financial planning tools to achieve long-term financial goals Save & Invest Wisely • Customer aids to help them keep to their goals and realize their dreams Save & Invest Wisely • Information tailored for the Asian investor • Personal investment guide to help both new and savvy investors Save & Invest Wisely • Outreach to investors in collaboration with major industry players: Alliance of Experts” series – HK, Korea, Singapore, Taiwan, India, Philippines Save & Invest Wisely • Independent Investor Psychology Survey – Hong Kong, Singapore and Taiwan – to remind investors to make rational, long-term investment decisions Wenweipo (Hong Kong) Singapore Business Times Save & Invest Wisely • Citibank Retirement Index – Australia, Hong Kong, Singapore and Taiwan: survey analyzed retirement needs, issues, and goals of consumers The Age, Australia Singapore Business Times July 2006.

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MEDIA RELEASE Citibank Appoints New Director of Retail
MEDIA RELEASE Citibank appoints new Director of Retail Bank Sydney, 30 June 2006: Citibank has appointed Nicholas Cowell as the Director of the Retail Bank, reporting to Les Matheson, CEO Citibank Australia. Nicholas takes over the role from Mark Jones, who is now the CEO for Citibank Philippines. The Retail Bank area consists of Mortgages, CitiGold (Citibank’s wealth management arm) and Citibanking (encompassing transactional and deposit products and banking channels). “The appointment of Nicholas to this key role places Citibank in a unique position to proactively build our Retail Bank franchise in Australia,” said Mr Matheson. Since joining the company in May 2004, Nicholas has been the Head of Citibank Business Development. Nicholas brings to his new role, a depth of banking and management experience. Prior to Citibank, Nicholas held a variety of senior positions at the ANZ bank during his 15 years with the organisation. These included responsibility in the areas of general management, marketing and research, as well as most recently in strategy and mergers and acquisitions including substantial time in Asia. In addition, Nicholas helped establish and manage the ANZ Private Bank from 1997-1999. He has recently completed a Masters degree in Applied Finance from Macquarie University. He holds a First Class Honours degree in Arts and a degree in Computer Science from the University of Melbourne. -ends- Media enquiries: Anita Fu: T: 02) 8225 1631 M: 0401 862 986 [email protected] Leila Dean: T: 02) 8225 1658 M: 0404 509 894 [email protected] Citigroup (NYSE:C), the leading global financial services company has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management.
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