Annual and Sustainability Report 2019 Building a Solid Foundation for a Sustainable Future CONTENTS About Our Report OVERVIEW 02 Our Business at a Glance 04 Message from the Chairperson 06 Report of the President and CEO Building a Solid Foundation 01 10 Financial Highlights for a Sustainable Future 14 Business Review OUR APPROACH TO SUSTAINABILITY At RCBC, we believe in playing our part Our report’s content and scope are 26 Our Sustainability Framework as one of the largest financial institutions based on our primary business areas in a country that ranks among the and sustainability-related initiatives 02 most vulnerable in the world to climate undertaken in RCBC Plaza in Makati City, change. The emerging challenges in our A.T. Yuchengco Centre in Taguig City, in ECONOMIC CONTRIBUTIONS world do not deter us, but all the more our subsidiaries and associate offices, 30 Economic Performance embolden us, to help more Filipinos and in our 507 branches nationwide tackle tomorrow’s challenges today. between January 1, 2019 and December Embedded in our corporate DNA is our 31, 2019. The economic value tables, 03 ability to forge partnerships with various including audited financial statements, stakeholders. We bring people together reflect consolidated figures. ENVIRONMENTAL CONTRIBUTIONS to achieve a shared purpose, thus 42 Environmental Performance magnifying the impact of our actions to As part of our ongoing efforts to build a sustainable future for all. engage stakeholders and to improve our reporting performance, RCBC welcomes 04 We recognize that the path to sustaining your feedback. You may reach us at: SOCIAL CONTRIBUTIONS the trust of our investors, customers, 58 Social Performance regulators, employees, and all of our Email:
[email protected] stakeholders is through transparent and Tel.: (632) 8894-9000 responsible reporting.