Positive Energy
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Positive energy Twence in 2016 1 Section 1– Hoofdtitel Paul van Hooijdonk Director of Comgoed and a Twente enthusiast 2 Section 1– Hoofdtitel Paul’s most beautiful place in Twente Twente is wonderful! I love spending my holidays here, at least once a year. This is where I can find peace and quiet, nature, relaxation and a pleasant atmosphere. “... the beautiful forest paths and The landscapes in this region are very surprising the gently rolling and varied, with beautiful farmlands and wooded landscape...” banks. This spot here in the Lutterzand, with the meandering Dinkel, the beautiful forest paths and the gently rolling landscape, is particularly special for me. It is because of all these special elements that I like to spend time in the region. Twente is also a part of the Netherlands where the people have no pretentions and support each other. I really like the mentality here. Very pleasant and friendly people who are very ambitious and passionate about what they do... without losing sight of reality. Twence – Public Annual Report SectionHoofdstuk 1 – Hoofdtitel 4 – Planet 3 Inhoudsopgave Positive energy 05 Twence in brief 07 People 10 Value for our shareholders 10 Customers 11 Partnering 13 Texts/final editing: Management and Supervision 14 Twence B.V. Communications Department People and Organisation 15 Relationship with our Surroundings 16 Cover photography: Corporate Social Responsibility 16 Frans Dekker Photography, Enschede, Health and Safety 18 with thanks to Farwick Groenspecialisten. Planet 22 Photography: Recovery of (Raw) Materials 22 Simone Gerard, Frans Dekker, Rikkert Energy and Raw Materials Projects 26 Harink, Christian van der Mey, Raymond Energy from renewable resources 30 van Olphen, Twence. Optimal use and improvement of plants 32 Energy from non-recyclable waste 34 Design: Dumping Waste 36 Reclamebureau VanderVeer, Enschede. Quality 37 Environmental Aspects 39 This report is published in Dutch, English Profit 44 and German. The year 2016 44 The printed Dutch edition is leading. Key Figures 44 The Future 45 4 Hoofdstuk 1 – Hoofdtitel Positive energy Energy from waste plants, biomass power plants, anaerobic digesters for organic We all want to handle raw materials and We have the long-term perspective and waste from kitchens and gardens, sludge energy more consciously. We separate our future generations in mind when we incineration systems and landfill sites green waste from the rest, put glass in make our decisions. Our source, the raw jointly supply just under 20 percent of the glass recycling container and set our material ‘waste’, must deliver the best the total Dutch renewable energy heating a degree or two lower. Campaigns (residual) products in terms of reusability production. Twence, source of raw like the ‘Warm Sweater Day’ and the ‘Night and energy. The long-term idea also means materials from waste and the largest of the Night’’ address the awareness that our efforts are not only ‘technical’, renewable energy producer in Overijssel, and behaviour of people, as do financial but that we also do our best in the areas is responsible for half of the renewable incentives such as Diftar and subsidies for of cooperation and education. We thus energy production which the shareholders solar panels. use our knowledge to help achieve a want to achieve in 2020. circular economy. The United Nations set out seventeen By focusing on the usefulness of the sustainable development goals in In 2016, our efforts resulted in avoided output and not just the waste stream, and 3 September 2015. These are the most natural gas consumption of 187 million m by considering the entire chain, we can important policy themes for the next and avoided CO2 emission of help find the balance between climate and fifteen years. Statistics Netherlands carried 344,000 tonnes. With a net profit of sustainability objectives on the one hand out an initial measurement of these goals, €12.1 million against a turnover of €108 and returns on the other. Our source, the to see where the Netherlands stands in million, 2016 was a good year in every raw material ‘waste’, must deliver the best meeting these goals compared with respect. (residual) products in terms of reusability 27 other European Union countries. and energy, whether this involves organic This showed that the Netherlands is well waste from kitchens and gardens or non- on track for economic growth, for example, recyclable waste, manure or construction but still faces the necessary challenges in and demolition debris. climate protection and renewable energy. Over the past fifteen years, Twence’s Improving this performance requires gradual growth, using our own resources, substantial solutions in renewable energy resulted in a doubling of the net turnover supply and the recovery of raw materials. Dr. G. Marc Kapteijn (2001: €53 million – 2016: €108 million). There is an important role in this CEO Over the same period profit rose from endeavour for energy-from-waste €3.2 million to €12.1 million. companies like Twence. The production of renewable energy They make a substantial contribution to increased more than fivefold. In addition the preservation of raw materials in the ma- to direct employment (147 FTE in 2001, terials cycle and the production of energy 225 FTE in 2016), Twence offers from non-fossil sources. considerable indirect employment, especially in the regional manufacturing, transport and knowledge industries. Twence – Public Annual Report Section 1 – Positive energy 5 Composting (1994) Supply of Electricity (1997) Supply of Steam (2011) Anaerobic Digestion (2011) Landfill Hill (1986) Wet Anaerobic Digester (2014) Biomass Power Line 3 Energy from Waste Plant (2009) Line 1 and 2 Energy from Waste Plant (1997) Plant (2008) Anaerobic Digestion (2011) Bottom Ash Reprocessing (2014) CO2 Recycling (2014) Materials Recycling Facility (2002) 6 Section 1– Hoofdtitel Twence in brief Achieving more together with smart solutions for social issues. That is the basic idea on We draw the waste that serves as our raw which Twence was established by the municipalities in Twente. From a common vision, material and fuel from our own region, the organisation has developed since the 1980s into a figurehead and key player in the from other parts of the Netherlands, field of the circular economy in the Eastern Netherlands. The responsible processing of from Germany and increasingly from the waste was originally the most important reason for cooperation. Now the preservation of United Kingdom. raw materials in the materials cycle and the production of energy from non-fossil sources are the key aspects. Twence is a healthy organisation with committed, highly educated employees Twence contributes substantially to the Using innovative technology we put a and extremely well maintained high- reduction of the consumption of fossil maximum of reusable materials and raw tech installations. We work towards fuels and to the prevention of carbon materials back into the cycle. We are lasting relationships with customers, dioxide (CO2) emissions. constantly improving our processes in government authorities, social We invest successfully in the production order to make the best possible use of organisations and a range of cooperating of energy from renewable resources: the waste: our ‘raw material’. This translates partners. The company is a significant Our mission energy of the future. into increasingly improved use of our employer that contributes to the Twence stands for the high-quality use At the same time we generate energy with sources. economy of the Twente region. of waste, residual streams and biomass extremely high efficiency from waste and as a source of reusable raw materials. biomass which have been stripped of all A balanced use of all materials introduced We make these streams suitable for that the reusable material through separation into the cycle is essential to prevent purpose and bring raw materials back into at the source, subsequent separation exhaustion of natural raw materials and the chain. or pre-separation in our own plants. The fuels. Twence does this by considering steam, heat and electricity this delivers not only the waste stream but the entire In addition, Twence also generates energy make our environment greener. In 2016, chain, by continually exploring the latest from renewable resources. We use mixed the energy from Twence resulted in insights and working with state-of-the-art (municipal) waste to generate energy as avoided natural gas consumption of technology. long as that remains the most efficient 187 million m3, which is responsible for form of use. avoided CO2 emissions of 344,000 tonnes. We are passionate and innovative in our work, and work in a customer-oriented Twence supplies: and economically sound way. We link - Electricity (to the public grid) social purpose with entrepreneurship - Heat (for district heating) and work with respect for people and - Steam (for neighbouring industry) the environment, while helping to make - Renewable raw materials and component streams (metals and other materials) our society more sustainable, and in - Bottom ashes (ICM and freely applicable, for road construction among other things) particular work on the sustainability - Compost goals of our shareholders. - Sodium bicarbonate (for our own plants) Twence – Public Annual Report Section 2 – Twence in brief 7 Jorien Hanning HR advisor, Twence and ‘people person’ 8 SectionHoofdstuk 1– Hoofdtitel 4 – Planet Jorien’s most beautiful place in Twente Being born and raised in Oldenzaal, I often come to this place on top of the Tankenberg hill. You get different views here in all seasons and weather conditions, and there is always a view to enjoy. It is one of the places I always stop on “I love the feeling my jogging rounds in the rural area. Oldenzaal of being free and is surrounded by a lot of nature you can get to moving outside, fast. You have the Hulsbeek, the Wilmersberg but I enjoy the city and the Tankenberg. itself just as much.” I love the feeling of being free and moving outside, but I enjoy the city itself just as much.