2005-2006 HOGESCHOOL ZUYD Hotel Management School Studying with perspective

Maastricht Hotel Management School | Hogeschool Zuyd

Contents

4Maastricht Hotel Management School 6Studying at Maastricht Hotel Management School 8Constant involvement 10 And this is what it’s all about 14 Student life 16 With the Funda in your hand, the world is your oyster 3 17 Where graduates of Maastricht Hotel Management School have found jobs 19 Student grants 20 Student Fees 23 Are you interested? 26 Route Description 27 Application form Hogeschool Zuyd | Maastricht Hotel Management School

Maastricht Hotel Management School

Management Training

Maastricht Hotel Management School is a bachelor’s degree course in hospitality management. Moreover, Maastricht Hotel University of Professional Education - Hogeschool Zuyd Management School offers two master’s degree courses. On graduation, you can embark on a career as a manager or Maastricht Hotel Management School is just one of 15 faculties of consultant with hospitality and service organisations such as the University of Professional Education - Hogeschool Zuyd. With 12000 students hotels, restaurants, catering companies, facility departments in and 1200 members of staff, Hogeschool Zuyd is one of the largest universities of healthcare institutions and homes for the aged, recreational professional education in The . About 50 courses are on offer, located and tourism companies, and congress and conference centres. in Maastricht, Heerlen and Sittard, and this number is growing steadily. 4 Hogeschool Zuyd is part of an extensive knowledge network, two important The training course is centred around the professional profile or partners being Universiteit Maastricht and the Dutch Open University, based in skills needed to be a hospitality manager. This professional Heerlen. This network has also resulted in a number of invaluable international profile offers a strong basis for a wide range of management contacts and it goes without saying that an internationally minded institute like functions providing young professionals with the first step up Maastricht Hotel Management School has been able to profit in full from this the ladder to success in a fantastic career. cooperation. For more information about Hogeschool Zuyd and specifically Maastricht Hotel Management School, log on to www.hszuyd.nl Founded in 1950 or to www.hotelschoolmaastricht.nl Since its foundation in 1950, Maastricht Hotel Management School has built up an excellent reputation both at home and abroad. The annual intake of students is 300 and at present, approximately 1,100 young people are studying at our institute. Teaching and administration staff number roughly 120. Maastricht Hotel Management School | Hogeschool Zuyd

5 Location Maastricht

Since 1970, Maastricht Hotel Management School has been The ancient city of Maastricht attracts more than 15 million housed in the midieval mansion “Kasteel Bethlehem”, situated on tourists each year. It can also be said that the magic of the city the edge of Limmel housing estate in the suburbs of Maastricht. plays a role for students in their choice of places to study. Many The modern campus, built in the 22 acre grounds, consists of a people consider Maastricht to be the most “European” city in wing for theoretical studies including the great hall, 26 lecture Europe. With more than 1500 officially registered monuments, halls and classrooms, 12 rooms fully equipped for project work, the city’s future as a highly valued tourist attraction is computer and language labs, and an ultra-modern library and guaranteed and the hundreds of pubs and restaurants make it learning centre with extensive internet facilities and reading an excellent centre of recreation for young and old. As a result room. The applied skills wing consists of the Housekeeping of the establishment of modern industries, service companies Department, a linen room, stores, kitchens and restaurants. The and institutions of learning in recent decades, the region of ‘Kasteel Bethlehem’ building houses the staff offices, an Maastricht has also become a destination for businessmen and auditorium and several meeting rooms. The rooms Division scientists. Consequently, Maastricht has moved into the top 30 practical skills department is also located here, including the of leading international congress cities in the world - ahead of Front Desk, Business Centre and the Reservations Office. major cities such as Madrid, Buenos Aires and Hongkong! Furthermore, the Halls of Residence comprising of 4 blocks of flats with 259 rooms, our private guesthouse, the Amphitryon Student Union, sports fields including a 3 par 9 hole golf course are all situated within a minute or two walking distance. Hogeschool Zuyd | Maastricht Hotel Management School

Studying at Maastricht Hotel Management School

The duration of the study at Maastricht Hotel Management The curriculum at the Maastricht Hotel Management School is School is 4 years of fulltime study. The curriculum is divided into constructed in the form of four increasing levels of abstraction 11 modules, each of which can best be described as dealing with respect to competence development over the four years of with a specific management skill. These are in fact the parts the programme. which go towards completing the profile of a manager in the Years 1 and 2 focus largely on the operational - and later on the hospitality branch. more tactical - aspect of the work of hospitality managers/ entrepreneurs. In the third year, the trio operational, tactical and The first two years each consist of four 9-week modules, the strategic action finds expression within the various modules. In final week being reserved for tests. The 3rd and 4th years year 4, it is primarily the tactical and strategic areas of include further modules plus a 20 week operational traineeship competence required for the profession which determine the with a hotel company in the 3rd year and a 20 week contents of this section of the curriculum. management traineeship in the 4th year. Graduation is achieved 6 on successful completion of a management project. The Maastricht Hotel Management School considers the traineeship to be an important part of the program. We view it In order to guarantee the integral nature of each module, each as “education on location”. The ratio between operational module consists of the following components: traineeships abroad and those in the Netherlands is aprox. 93%: 1 Hospitality 7%. This ratio is determined primarily by the fact that 2 Economics traineeships with international host companies allow you to gain 3 Social sciences specific culture-dependent experience and to improve your 4 Languages language competence. 5Attitude In the case of the management traineeship, the ratio during the These components give the acronym “HESLA”. The extent to same period is 40% international to 60% national. This ratio which these elements are dealt with depends on the theme of reflects, on the one hand, the practical side of the Maastricht the module. Hotel Management Schools’ international outlook and on the other the fact that national host companies can provide better The order in which you sit the modules in each year is preconditions for effectuating the management traineeship determinded by which group of 75 students you are placed in. goals at tactical and strategic level. Lectures are given in front of the full group however, some classes will be in groups of 30 but most of the lessons will be in seminars of approx. 15, as with languages and communication classes, or a maximum of 12 during PBL sessions. Maastricht Hotel Management School | Hogeschool Zuyd

Self-guided study as educational philosophy a study task, an application task, a product-oriented task or a product presentation task. By making use of the ‘seven paths’, After applying the concept of “process-focused” learning for 4 you and your group members are encouraged to analyse the years, your career competencies are developed in such a way problem at hand and to define your learning goals together that, as a coming professional, you will be capable of managing with your tutor and to report on your progress. The form and the further development of your own competencies, using a content of the various tasks are designed by the authors of the personal development plan. particular module, in keeping with the relevant area of Self-directed learning is also expressed in the attention given to competence. A tutor guides the entire process and monitors ‘tailor-made’courses. Increasingly more attention is devoted to students’ progress. All PBL tutors make use of the “Maastricht creating individualized learning, based on the personal PBL Model” and have been trained in this model by Maastricht ambitions of the future hospitality manager. University. In view of the importance of PBL, future students are given a Problem Based Learning (PBL) taste of this teaching method very early on when they attend a 7 PBL session during their selection procedure. All in coming Maastricht Hotel Management School applies various teaching students are given an introduction to PBL during the first week methods. In addition to lectures and craft training, there are of classes at the start of the academic year. This teaching many types of seminars. Problem Based Learning is one of our method is used primarily in year 1 and year 2 and in the cornerstones. optional modules in year 3.

In problem based learning, you are divided into a group of no more than 12 and are required to perform various tasks, for example a problem task, a discussion task, a strategy task, Hogeschool Zuyd | Maastricht Hotel Management School

Constant involvement

Also in theory classes Practical Training externally

Your study at the Maastricht Hotel Management School is a Excursions to branch related companies, two 20 week constant combination of theory and practice. The teaching traineeships and a management project directly confront you methods stimulate the integration of knowledge, skills and with authentic practical situations. A traineeship abroad offers attitude development. Theory is taught in lectures and seminars. the added experience of coming in contact with foreign cultures However, studying at Maastricht Hotel Management School and languages, in China or Chili, but also in or France. means above all being constantly involved, also in the theory sessions both in your own class and elsewhere. During PBL During your operational traineeship, you test your knowledge, sessions, you can take on the role of chairperson, minutes insight and skills. Furthermore, you learn how to deal with 8 secretary, author of policy statements and action plans, practical situations in the kitchen, restaurants, housekeeping developer of research methods which can later apply. and reception. The management traineeship places you in situations which Practical training at school require management skills. How do you apply these skills in practical situations? On the one hand, routine daily problems, on From the minute you embark on your study, you are given tasks the other hand, specific organisational problems with which the which are directly related to the practical side of the hospitality company is confronted. You learn how to analyse problems, branch. On the campus, with 250 occupied rooms, F&B facilities solve them and then write a report on them. providing approx. 800 hot meals a day, extensive conference facilities and cultural and recreational activities, students carry The management project is done in the final 6 months of the out all managerial and operational tasks. The curriculum study. Together with a group of approx. 6 students, you work on consists of a number of practical modules with crafts training in an authentic assignment for a client from the branch. This the instruction kitchen, the French kitchen and restaurant, means that you carry out research, and advise on how to tackle housekeeping, front and back office. Furthermore there are a complex multi-disciplinary assignment at management level. guest lectures from visiting branch specialists. Maastricht Hotel Management School | Hogeschool Zuyd

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And this is what it’s all about

First year Module 4: Hotel Food & Beverage This module deals with the basics of F&B management, roughly Module 1: Hotel Entrance in a ratio of 60% practical work to 40% theory. Practical work What goes on in a hotel? By tracing the guest from arrival to includes several restaurant formulas and basic kitchen skills departure, you are able to observe what happens in a hotel. training. In this training you are taught the basic cooking and Consequently you gain an understanding of the skills you will preparation techniques, and the way in which a hotel or need to make the guest’s stay a success for both parties. In this restaurant kitchen is organized. In the restaurant training, you module, the following aspects are dealt with: how to approach are taught how the different formulas are organized, and what the guest, pre-sales, front office, housekeeping, dealing with the concept of providing hospitality means. Practical work is calamities, facility management. laced with the required theory, such as product knowledge, vinology, menu science, nutritional science, kitchen organization Module 2: Hotel Management and also several excursions. As owner or manager in a company operating in the hospitality industry you have to deal with operational, legal, and ethical Languages in the first year 10 problems, but above all you have to analyse and solve financial In order to be able to function adequately in the international problems. In this module you learn for instance how to manage hospitality branch, you need to have a good knowledge of costs and revenues, work with statistics and use spreadsheets. languages. To meet the requirements of international manage- ment, we offer German, English, French and Spanish in modules Module 3: Hotel International which are closely related to the themes of the other modules. Obviously, working in a hotel in the Netherlands and working in a hotel in South-Africa, even though they belong to the same chain, are two completely different things. The question this module poses is, what influence does the physical environment in which a hotel is situated have on the way it should be managed and in how far should you as a manager take into consideration the differences in culture. Possibly you will experience this during your internships. It is therefore useful that module 3 introduces you to the theoretical basis of these aspects of hotel management and tourism and also the necessary geographical knowledge. Maastricht Hotel Management School | Hogeschool Zuyd

Second year Tourism Management: Domestic and incoming tourism are central to this module. Module 5: Hotel Personnel & Organisation Management You play the role of Sales & Marketing Manager of a holiday How do you allow your personnel to function to the best of their park in The Netherlands. This enables you to gain an ability and how do you build up a company? In this module you understanding of the interplay between the hotel and catering learn about both the administrative tasks and policy making branch on the one hand and tourism on the other. At the same tasks of a personnel manager. Furthermore, you develop the time, attention is paid to tourism trends in The Netherlands. correct attitude to be able to carry out these tasks based on the company’s business strategy. Module 8: Hotel Operational Management In this operational skills module, you take part in the operations Module 6: Hotel Entrepreneurship of the kitchens, restaurants, stewarding department, This module focuses on setting up a business plan for the housekeeping, linen department, front and back office, and the exploitation of a hospitality industry company. Writing a reservations department of the Hotel School. It goes without business plan is quite a job, as it includes sections on marketing, saying that an important aspect of this module is that you will financial issues, financial projections (e.g. forecasts of costs and be required to work to high standards, often under pressure, 11 revenues plus a blanc sheet). Moreover, promotion and which gives you an excellent opportunity to learn to plan your negotiaton skills are highlighted. time and organize your office or desk.

Module 7: Hotel Facility Management and Tourism Languages in the second year Management As in the first year, the 2nd year language modules work are As illustrated in the module outline, you can see that module is closely related to the management modules. divided into two equal halves: facility management and tourism management. Facility Management: Organising hotel services is a basic competency for every hotel manager. This part of the module develops student insights into the processes that underlie managing the hotel service within the facility department of a hospital. Hogeschool Zuyd | Maastricht Hotel Management School

Third Year

The Operational Traineeship The aim of the operational traineeship is to introduce you to the Module 10: Hotel Management branch at basic crafts and operational level and at the same You need to be able to apply your management skills, using time to get an overal picture of hotel and catering. You spend authentic information from a hotel company in operation. This 20 weeks working in different departments in a hotel or implies that you are faced with processes of change in a real bungalow park. Most traineeships are abroad, varying from hotel environment. You learn to analyse existing situations in countries in Asia and Europe to the USA and South America. the hotel and to make recommendations for improving the company results. Module 9A: Event 1 This module is about the role of professional congress organisations, congress venues and hotels. This includes learning about congress budgetting, networking, the F&B side of congresses and of course IT and communication technology. In a group of 4 students, you learn how to make a quotation for an 12 international congress, including the budget and a programme. As this sector is highly internationalized, this quotation has to be written in English.

Module 9B: Elective Module You can choose from modules dealing with trends in the hospitality branch. The following modules are currently on offer: • Event Organisation • Tourism Management 2 • Risk Management in the Hospitality Branch • Business in Food service • New Business Creation • Cruise Management Maastricht Hotel Management School | Hogeschool Zuyd

Fourth Year Concerning supervision, the further you progress in your studies the more you will be expected to work independently. This in The Management Traineeship itself is a learning process. The modern manager is also In the fourth year of your studies you go on your second trainee- expected to make decisions about which actions to take to ship. This can be done in various types of companies such as a improve his personal development. hotel, a consultancy, a congress organisation, a facility organi- sation, a firm operating in the tourism sector, or on a cruise ship. At the end of the first year, the school advises you on the further During 20 weeks, you concentrate on the working of a progress of your study. In the event of your not having acquired particular department or division. The management traineeship the required minimum of 45 credits within the first year, the is an excellent way of preparing yourself for your future career. advice given will be negative. Likewise a negative advice will be given if you do not meet the requirements for the propaedeutic Module 11: Management Project examination (60 credits) within the first two years. In both cases, The management project is an opportunity to put into practice you will be unable to carry on with your study. all the knowledge and skills you have acquired in your four years at Maastricht Hotel Management School. You do this by International Exchange Programmes - applying them to complete an assignment given to you by an an Extra Dimension existing company or institution. Together with six or so other students, you carry out research on which you base your advice Maastricht Hotel Management School participates in the Euro- to solve a complex multidisciplinary management problem. In pean Union’s Socrates Programme. The aim of this programme is 13 the first half of the module, the necessary supporting skills or to stimulate cooperation and student mobility between educatio- “management tools” are at your disposal so that you can get on nal institutions within Europe. Within this context, the Hotel with tackling the problem together with your project group. School gives you the opportunity to participate in one or two modules abroad. Successful completion of these modules means you will receive credits according to the European Credit Transfer Credits and Study Progress System which means you will not fall behind with your studies. There is also a possibility to apply for an Erasmus Scholarship. The course content, methods of teaching and testing of each There are exchange opportunities at the following institutions: module are all described in the Teaching and Examination • Turku Polytechnic, Turku (Finland): www.turkuamk.fi Regulations and in the“modulebook”. You can earn 60 credits • Haaga Polytechnic, Helsinki (Finland): www.hiamk. fi (according to the ECTS, European Credit Transfer System) each • Universidad de Deusto (Spain): www.deusto.es academic year. This number is based on 42 weeks of • Sant Ignasi - Sarrià, Barcelona (Spain): www.stignasi.es • Institute Arthur Haulot, Bruxelles (Belgium): schoolweeks, the workload for each week being 40 hours. These www.heldb.be/haulot/index.html hours are spent on preparing and attending lectures, absorbing • University of Southern Odense (Denmark): www.ou.dk/Adm/Educ the material, carrying out various learning tasks and sitting • FHTM Modul Wien (Austria): www.fh-modul.at/fhtm • International College, Albena (Bulgarije): www.internationaledu.org tests. Less then half of your time is spent in the actual • University of National and World Economy, Sofia (Bulgarije): classroom. In our educational aims at Maastricht Hotel www.unwe.acad.bg Management School, we make a clear distinction between • Université de Perpignan, Perpignan (Frankrijk): www.univ-perp.fr/iae • TEI of Thessaloniki, Thessaloniki (Griekenland): www.tour.teithe.gr cognition (knowledge), skills, and attitude. • Leeds Metropolitan University, Leeds (Verenigd Koninkrijk): www.lmu.ac.uk Hogeschool Zuyd | Maastricht Hotel Management School

Student involvement in school affairs

Student life As laid down by law in the Dutch education system, students are entitled to a say in the policy making and running of their universities. This is achieved by sitting on The Hogeschool Zuyd Campus Central Advisory Committee and similar committees in the different faculties. Student interests at Maastricht Hotel Two essentail aspects of your study at Maastricht Hotel Management School are also represented in the SSR (the Management School are character development and the Student Advisory Committee). This committee of students is eg. acquisition of practical skills. That is why in your first year you actively involved in discussion with the First Year Introduction will be required to reside in the Halls of Residence on the Committee and works closely with the Planning and campus. The campus rooms are furnished in the style of a hotel Organisation Office. There is also regular consultation with the room, including a bed, desk, cupboard, bookcase, refrigerator, Dean of the faculty and study coordinators. private telephone, and cable-tv and cable-internet connections. Bathrooms and toilets are shared. You will have your own room Student Affairs and you can make use of the campus restaurant. Living on the campus will give you the opportunity to develop your social For all manner of questions and problems, students can knock skills such as tolerance, self-confidence, dealing with conflicts, on the door of the Student Affairs Office.The mentor is there to 14 empathy and toughness. Self-discipline is a key word on the listen to you and to advise you. campus but above all you can have a great time. Study Guidance The Student Association In your first year, you will be allocated a study supervisor whose Maastricht Hotel Management School’s Student Association task it is to give you guidance and direction in your studies. The “Amphitryon” plays an important role in the areas of sports, four supervisors involved, who make up the “Propaedeutic” or recreation, and culture. Amphitryon works in close harmony with Foundation Year Committee, are responsible for the advice given the Hotel School and as such offers excellent opportunities for its to you at the end of the year on your academic progress. It is members to test their knowledge in practice and to apply their important to know that this “study advice” is binding. social and professional skills. The many events the association There is a specific coordinator for each phase of your studies organizes, such as cultural evenings, sports weekends, the whom you can address your questions to or consult on study biannual International Hospitality Weekend, workshops etc, offer problems. These coordinators are: a great platform for this in addition to the actual running of the Ms drs A. Geurts, Foundation Year Coordinator (year 1) association itself through the numerous committees and clubs. (room 1.27, extension 227); Amphitryon organizes many events for its own members but also Ms drs A. Giesbers, Senior Year Coordinator (year 2 and 3) for students and staff of other schools. Membership is optional. (room 1.21, extension 221); For further information, log on to www.Amphitryon.nl Ms drs A. Goossens, Graduation year Coordinator (year 4) (room 1.25, extension 225). Maastricht Hotel Management School | Hogeschool Zuyd

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With the Funda in your hand, the world is your oyster

On graduation from Maastricht Hotel Management School, you Those students looking to pursue international careers are receive the Funda, which is an internationally recognized advised to do their traineeship with the large international hotel Bachelor of Business Administration degree. chains. Each year, representatives of the main chains come to Maastricht to present their companies and give information In general, because our graduates have had a broad education about careers all over the world. they experience few difficulties in finding jobs all over the world. They embark on management or consultancy careers in a variety Following your graduation, you can enrol in the postgraduate of branches such as the service and hospitality sectors, or Innovative Hospitality Management program. This one-year congress and exhibition organisations. One sector which in course has been developed in cooperation with the ESADE- recent years has been popular with our graduates is financial Escola Universitaria de Turisme St. Ignasi in Barcelona. services. Banks and insurance companies are especially keen to Besides, your Bachelor degree in Business Administration will recruit our students. This will become apparrant when you give you access to various Master degree courses at a number of browse through the list shown on the next page of a cross other universities in the Netherlands or abroad. University 16 section of the functions our graduates hold. studies in other fields are also open to you, making you a major player on the international job market. However, many of our graduates decide sooner or later to start Finally, if, following your graduation, you worked in the their own companies. As holder of the Funda, you possess more hospitality industry for a number of years, you can enrol in the than enough financial knowledge and professional skills to start one-year MBA degree program in Hotel and Tourism a wide variety of businesses in the hospitality branch. Management offered by our school. Furthermore, if in module 9b, you choose the elective Tourism Management, this will enable you to earn the certificate of The Employment Network higher education in tourism. This certificate, which is recognized by the Centre of Tourism and Travel (OTR), is a must if you want Maastricht Hotel Management School has many ties with the to run your own travel agency or become a tour operator. hospitality branch and as such is continuously aware of job vacancies and career prospects, especially through the network If your interests lies more in the congress and banqueting sector, of Maastricht alumni. Either in your final year or on graduation, our conference management courses are recognized by the you can expect full active support from the school in seeking a Dutch Congress Association (VNC). On successful completion of suitable job. In the past, graduates have found employment in this module, you will be awarded the certificate together with The Netherlands, Germany, South Africa, USA and China with your Funda. the help of school mediation. Maastricht Hotel Management School | Hogeschool Zuyd

Mr. Bas Hoogland (Funda 1983) Commercial Director, Landal Green Parks

Mr. Koos Klein (Funda 1981) President Hilton International Asia-Pacific, Singapore

Ms. Karien De Bruijn-Kurstjens (Funda 1993) Hoofd Facilitaire Dienst ABN AMRO Bank

Ms. Paula de Man (Funda 1999) Guest Relations Manager, Holland America Line

Mr. Jos Nijenhuis (Funda 1976) Managing Director/Proprietor, Fox Holidays, Nieuw Vennep, Netherlands 17

Where graduates of Maastricht Hotel Mr. Camille Oostwegel (Funda 1972) Management School have found jobs Manager Director/Proprietor, Camille Oostwegel ChateauHotels & Restaurants

Mrs. Linda Bregman - Bos (Funda 1987) Ms. Caroline Receveur (Funda 1994) Channel Marketing Manager, KLM Catering Services General Manager, NH Leeuwenhorst Hotel, Noordwijkerhout, Netherlands Mr. Charles van Goch (Funda 1994) Young Hotelier of the World 1998 - IH&RA Award Managing Director/Proprietor, Mise en Place Euro Ltd. De heer S.M. (Sebas) ten Tije (Funda 2001) Mr. Gerard van Grinsven (Funda 1983) Housekeeping manager, Royal Pacific Resort at Universal General Manager Ritz-Carlton Dearborn, Michigan, USA Orlando, USA

Mrs. Claire Brans - Hilbrand (Funda 1997) Mr. Bart Jan Wijsman (Funda 1988) Catering director, The Ritz Carlton Boston Common, Boston, USA General Manager, New York Plaza, Amstelveen, Netherlands Hogeschool Zuyd | Maastricht Hotel Management School

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Student grants

International scholarships Some foreign students may also be eligible for a grant. Students from In the Netherlands, scholarships are not granted by the countries within the European Union universities but only through national programs. The NUFFIC can apply for a part refund of their offers grants to international students from a large number of school fees. Foreign students in the countries; for requirements and a complete list of countries, process of applying for asylum can be please check the NUFFIC-website (www.nuffic.nl). For some referred to the University Asylum Fund, countries, information on specific bilateral programs is available telephone no. +31-(0)30-2520835. through the local Dutch Embassy. Students suffering from a Dutch nationals starting a polytechnic or university study under handicap the age of 30 are entitled to a student grant from the Dutch 19 Government. Under the age of 18, you can receive a grant In certain cases, students with a commencing on the first day of the first quarter after starting handicap have a right to an extra grant your study. For example, if your study starts in September, you or they can apply to the study fund of will receive your grant from October 1. This rule is related to the Hogeschool Zuyd. It is advisable to children’s allowance, which is also paid quarterly. You can discuss these possibilities with the receive information on grants plus application forms from your Student Affairs Office or one of the school careers officer, the Student Affairs Office on the Campus study coordinators before starting your or from a regional office of the IB-Group in Sittard eg. this is study. telephone no. +31-(0)30-2520835. It is strongly advisable to You can also ring the Study Information arrange your student grant 3 months in advance of commencing Centre on + 31-(0)800-1275. your studies. Hogeschool Zuyd | Maastricht Hotel Management School

Student fees

Under Dutch law, tuition fees are charged under the Traineeship costs Harmonisation Act Tuition Fees Higher Education. The amount is fixed each year by the Minister of Education and is the same Traineeships are done in the 3rd and 4th years. The school for all studies. Tuition fees for Dutch and other EU citizens charges a fee for this, which covers the many additional amount to 3 1,476 (academic year 2004-2005). Non-EU citizens expenses incurred by the Traineeship Office to, among others, will be charged a higher amount (3 3,700 - academic year acquire and maintain a high quality network of guest companies 2004-2005). and arranging visa. in some cases the fee is paid by the company. If this is not the case, you are expected to pay this Lodging facilities on campus yourself. Moreover, be prepared for extra expenses such as board and lodgings and travelling costs. Most companies do, however, All the rooms are fully furnished, sanitary facilities are shared pay the trainees wages or expenses. 20 per floor and the buildings are guarded and secured against burglary. General

Textbooks, module books and learning materials Every year, non-EU students are required to provide written evidence of their ability to live and study in the Netherlands to These will be distributed during the introduction week. the local police. This means that they should have at least 3 7,175 at their Retainer disposal on a Dutch bank account.

On enrolment at the Hotel School, you will be required to pay a Expensive? Not as much as you think! retainer in the form of a 3 250 deposit. This is to cover any costs which may be made due to damage caused by individual On the next page you will find an outline of what studying at students. After the first year, this deposit will be refunded Maastricht Hotel Management School will cost you. It seems a provided all bills have been settled. lot but compare this to what you would pay if you were studying somewhere else. Living accommodation alone would involve enormous bills. Above all, as a student at the Hotel School, you will have numerous opportunities to earn extra pocket money. Maastricht Hotel Management School | Hogeschool Zuyd

First year costs Third year costs

Paid per invoice: Paid per invoice: Tuition fees for non-EU citizens 1 3,700 Tuition fees for non-EU citizens 1 3,700 Tuition fees for Dutch and other EU citizens 1 1,476 Tuition fees for Dutch and other EU citizens 1 1,476 Fixed costs practicum2 1 153 Activities: Excursion module 10 1 300 - introduction week 1 91 Practical internship fees 1 275 - Excursions (module 4) 1 35 Costs not paid per invoice: Campus: Textbooks/mod. books (approx.) 1 45 - Campus expenses 1 3,300 - Retainer1 1 250 Fourth year costs Fixed amount practicum2 1 612 Paid per invoice: Costs not paid per invoice: Tuition fees for non-EU citizens 1 3,700 21 Badge 1 9 Tuition fees for Dutch and other EU citizens 1 1,476 Textbooks/mod. books (approx.) 1 1,135 Fixed costs practicum2 1 153 Uniform & knife set (approx.) 1 590 Management internship fees 1 275 Funda costs + hygiene certificate3 1 70

Second year costs Costs not paid per invoice: Textbooks/mod. books (approx) 1 45 Paid per invoice: Tuition fees for non-EU citizens 1 3,700 Tuition fees for Dutch and other EU citizens 1 1,476 1 This sum is refunded at the end of the first year when you leave your room. 2 These fixed costs cover the kitchen infrastructure for student meals prepared by the students themselves. Fixed amount practicum2 1 306 3 This hygiene proficiency certificate is a requirement for the owners of hotel and catering establishments and is given by the SVH (branch training Costs not paid per invoice: organisation). It costs 12 Euros and in order to avoid unnecessary extra costs, this certificate is awarded together with the Funda on graduation day. Textbooks/mod. books (approx.) 1 454 NB. The above costs are based on the fees for 2004 and as such, are subject to change. Hogeschool Zuyd | Maastricht Hotel Management School

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Are you interested?

Studying at Maastricht Hotel Management School

The type of education we offer requires you to have special skills and personal qualities which you will be tested on before acceptance. To participate in the selection procedure, apply to the Hotel School. We advise you strongly to apply as early as How to apply possible as selection starts early in the year. Only when you are sure that you have been accepted by us, should you register at Fill in the application form and include the IBG (Informatie Beheer Groep National Student the following: Administration) in Groningen. 1Four recent passport photos. 2A copy of your diplomas (in Applying for selection at Maastricht Hotel Management School English) and a list of marks or a copy of your most recent annual. The final date for application is stated on the application form 3A copy of your parish or council which you will find enclosed with this brochure. Make sure you registration or a birth 23 have the right qualifications for enrollment shown below: certificate. • Dutch Havo diploma (equivalent to British O-level standard). 4 A copy of your passport. All profiles are accepted with a second modern foreign language 1 and 2. The same applies to Dutch VWO diploma Send this information by post to the (pre-university level) including a second modern foreign following address: language 1. The subject Management and Organisation is strongly recommended. Hoge Hotelschool Maastricht • Dutch MBO diploma (professional education intermediary Bureau Onderwijs level) with 2 modern foreign languages taken as final exam P.O. Box 3900 subjects. 6202 NX Maastricht • Equivalent foreign diplomas such as High School and Lycee. The Netherlands • If you have passed Dutch MHS (Catering College) at level 4, you can enrol for the 3 year programme at Maastricht Hotel Management School. Students from foreign countries will also have to prove that they have a good command of the English language (e.g. a TOEFL score of 550 or an IELTS score of 6.0). Hogeschool Zuyd | Maastricht Hotel Management School

The selection procedure

Students from foreign countries may need a visa and a residence Selection for enrollment at Maastricht Hotel Management permit before they can enter The Netherlands. As the School is necessary on the one hand because of the specific regulations are different for several categories of countries, you qualities required and on the other because of the large number are strongly advised to consult the very latest information on of applications each year. A suitability test filled in on the the Nuffic website (www.nuffic.nl). Their immigration laws page computer gives an accurrate indication of whether you possess provides full details concerning visa requirements, residence the right behavioural qualities for participation in our hospitality permits, work permits etc. The Hogeschool Zuyd can assist in the management course. In addition, we look at your past school visa application procedures through a short procedure, the so- results. Each candidate receives a personal report of his or her called ‘verkorte procedure’, which significantly reduces the computer test results. This is your own personal property and in amount of time required to obtain a visa. the event of your being refused enrollment at our school, this report could be of great help to you with future applications at Please contact the Dutch Embassy or Consulate in your home other schools. country before you start making preparations for your stay in 24 The Netherlands and make sure that you do this well in advance The second part of the selection is a personal interview with because the procedures may be time-consuming. members of the teaching staff. The board of selectors have a particular interest in what motivates you to study hospitality Payment Terms management and specifically at our school. They will also want to know your ideas about studying, work and life in general and Selection costs 105 Euros. On receipt of your application form, further what your expectations are for the future. we shall send you a giro cheque for payment through the bank. Furthermore, students from foreign countries, who wish to be We advise you strongly to settle the invoice at your earliest student at the Maastricht Hotel Management School should be opportunity as your application will be processed only on receipt flexible and prepared to accept the challenge of studying of payment. abroad with people of many different cultural backgrounds. In order to successfully complete the study programme, you should Confirmation be independent and mature enough to live in a foreign country. In the Netherlands, selection takes place on a number of Friday Application will be confirmed when the above requirements afternoons. In some foreign countries, the Hotelschool organizes have been met. Make sure that we have a complete file of all special selection sessions (e.g. in China and on Aruba). relevant information. Maastricht Hotel Management School | Hogeschool Zuyd

IBG

After you have been informed whether you are eligible for admission to Maastricht Hotel Management School, you need to register at IBG in Groningen. Internet registration can be realized at www.ib-groep.nl or by calling IBG at +31-(0)50- 5997755. • If the admission procedure was succesful, and you register via the IBG website (which is the easiest and most direct way), you need to click the ‘sector’ economie (economics), and under ‘onderwijsinstelling’ (school) please click Heerlen, Hogeschool Zuyd. The remainder of the procedure is self- explanatory. Then print and sign the form, and mail it to IBG, together with a copy of the admission certificate. • Should the admission procedure have been unsuccesful, you can register at IBG for another study. 25 • In case you have registered at IBG for another study prior to receiving the admission result, you can change your registration by means of the Wijzigingsformulier (Wa) in your possession.

Open days

If you would like to visit our school, you are welcome to do this on one of our open days. You can receive information and arrange a visit by sending a e- mail to our International Department ([email protected]).

We look forward to welcoming you as a student at Maastricht Hotel Management School. Hogeschool Zuyd | Maastricht Hotel Management School

Route Description

Maastricht Hotel Management School Visitors address: Bethlehemweg 2 6222 BM Maastricht BALIJEWEG

WIJK 22 EINDHOVEN Mailing address: BETHLEHEMWEG HEERLEN P.O. Box 3900 →

6202 NX Maastricht KAST.→ VERDUYNENSTR. Tel. 00-31-(0)43-3528282 Fax. 00-31-(0)43-3528285

E-mail: [email protected] WILLEM ALEXANDERWEG A2-E9 Internet: www.hotelschoolmaastricht.nl noorderbrug →

MEERSSENERWEG GEUSSELT STADION → Public transport –From railway station, city bus, line 8 or 18 to or Borgharen. – Busstop Balijeweg. – Departure at 09, 38 minutes past the hour; 26 from station to busstop in about 15 minutes. BOSCHSTRAAT MAAS

Car MARKT – Departure Motorway A2, follow signs “wijk 22” centrum STATION N.S. -from the direction of Eindhoven/Heerlen: turn right at VRIJTHOF first major crossroad (Geusselt). -from the direction of Liège: follow the A2 through A2-E9 Maastricht and turn left at the Geusseltstadium (in the direction of Meerssen). –Turn right at next crossing (Meerssenerweg). –Turn left after 500 meters, at traffic light, cross the railroad. –Turn right after 300 meters. Bethlehem Castle is situated at the end of the road.

Airplane Maastricht Airport is situated ± 5 km north of Maastricht. It will take ± 15 minutes by taxi. Bus departure (line 61) at 23 minutes past the hour. Busstop Meerssenerweg. LUIK

Other international airports are: –Brussels Airport (112 km) – Amsterdam Schiphol Airport (207 km) – Flughafen Düsseldorf International (109 km) HOGESCHOOL ZUYD Maastricht Hotel Management School Application form Hogeschool Zuyd | Maastricht Hotel Management School

Please note that the deadline for sending in your application for the 2005/2006 school year is 15 March 2005!

Personal data

Surname First name

First names

Permanent Address

Post Code Town/City

Date of Birth Place of Birth

Sex Nationality Marital Status

Surname and Initials of Parent(s)/Custodian

Permanent Address of Parent(s)/Custodian

Post Code Town/City Telephone

Country E-mail address

Giro Account Number in the name of

Bank Account Number in the name of

Education

1. Diplomas and List of Examination Subjects

2. Diplomas to be obtained and List of Examination Subjects Maastricht Hotel Management School | Hogeschool Zuyd

Post-primary education

School Year School Type and Name of School Class

1996/1997

1997/1998

1998/1999

1999/2000

2000/2001

2001/2002

2002/2003

2003/2004

2004/2005

3. Motivate your wish to enroll at the Maastricht Hotel Management School

4. Work experience (please include holiday jobs, voluntary work and membership activities)

5. Hobbies Hogeschool Zuyd | Maastricht Hotel Management School

Non-availability

The selection programme is always conducted on Fridays. In order to avoid you being scheduled on a day you are not available, i.e. because of examinations, below please state the dates on which you will be unable to attend the selection programme.

does not apply

I am not available on (also state reason):

Date

Candidate’s signature Signature of Parent/Custodian (if applicant is under 18)

Please note Send this application form to the Maastricht Hotel Management School, P.O. Box 3900, 6202 NX, Maastricht, The Netherlands. The envelope should be marked ‘enrollment/aanmelding’.

Please include: - four recent passport pictures - copy of diploma or copy of last official list of grades - birth certificate or certificate of residence

Costs For taking part in the selection programme you will be charged Euro 105. On receipt of your admission form, you will be sent an invoice. Please settle the account at your earliest convenience, as your admission will only be processed on receipt of payment.

Maastricht Hotel Management School Kasteel Bethlehem Bethlehemweg 2 6222 BM Maastricht ––––––––– P.O. Box 3900 NL–6202 NX Maastricht ––––––––– Telephone +31 (0)43 352 82 82 Fax +31 (0)43 352 82 85 ––––––––– www.hszuyd.nl [email protected] ––––––––– Coordination Communication Office HHM Marianne Peters-Ummels ––––––––– Design www.stoerebinken.nl ––––––––– Print SchrijenLippertzHuntjens

This brochure’s final version was realized in March 2004. Since then, some of the details contained in this publication may have changed. No rights may be derived from the brochure in its current form.