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Road Map to 2020 the First Three Years of Delivering Destination 2030

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Road Map to 2020 the First Three Years of Delivering Destination 2030 Road map to 2020 The first three years of delivering Destination 2030 Our Destination 2030: Great Care for Central Queenslanders strategy will shape the future of healthcare across our region, and support our aim for Central Queenslanders to be amongst the healthiest in the world. This road map to 2020 sets out the first three years of that journey 2030 delivering Great Care and the progress we will make towards our vision of Great Care for Central Queenslanders. By 2030 CQ Health is delivering Great Care for Central 2020: Our first milestone Queenslanders. We have: Patients and consumers will be at the heart of how • electronic medical records available anywhere, CQ Health designs and delivers our services. We anytime have: • services designed and delivered around consumer • Achieved one of the best staff experiences in needs 2019/2020 Queensland for regional health services • care closer to home delivering 10,000 fewer patient journeys We will embed our patients and consumers at the • Delivered more than $110m capital investment 2018/2019 heart of how we design, deliver and improve our • Implemented health pathways in partnership with • best place for health staff to work in Queensland health services across Central Queensland. General Practitioners across Central Queensland • consumer experience amongst the best in We will deliver significant infrastructure investment and Australia we will start the first phase of our digital revolution. We will deliver: • Established the first stage of our sub-specialist 2017/2018 • partnerships that improve life expectancy • A university hospital strategy including significantly hospital services We will deliver: We will connect health services across Central expanded medical school model in Central • Commenced the first element of our 10 year • closed the gap in indigenous life expectancy Queensland with a CQ-wide Clinical Services Master • The initial phases of the Clinical Services Master Queensland with the support of a university partner health and wellbeing strategy with the launch of • excelled in translating research into action Plan enabling care closer to home and supporting Plan with CQ-wide clinical networks for cardiology, • Review and consultation of the Clinical Services our 10,000 lives program our aim to close the indigenous health gap. mental health and surgical services (including • become a State leader in transforming care Master Plan for 2020-2025 • Closed the gap in Indigenous life expectancy by urology and ophthalmology) through out-of-hospital and allied health services We will deliver: • The first of our sub-specialist services at the hybrid two years • Standardised Quality and Safety processesdraft in rural theatre in Rockhampton Hospital • Health pathways with Public Health Networks and and regional areas General Practitioners to deliver coordinated and • The first stage of our ieMR digital health service • An IT infrastructure review to assess readiness for seamless care implementation plan in partnership with service-wide ieMR • Expanded specialty outpatient services at Queensland Health • A digital first strategy to transform our services Gladstone Hospital and orthopaedic day surgery • Investment partners and opportunities to begin providing digital access to patients, consumers, Our vision Great Care for Central Queenslanders development of ambulatory infrastructure to deliver • A renal services strategy including home dialysis staff and partners in rural areas alternate treatment spaces for procedures that do Our mission Great people, delivering quality care and improving health • A hospital avoidance plan for facilities across CQ not require a surgical theatre • Rural Generalist Program to stabilise the medical to support patients to avoid unnecessary hospital • Patient experience and patient-centred care workforce in Biloela admission and receive care closer to home, processes embedded in service planning and Our 5 strategic • 2000 additional Telehealth appointments including an ambulatory services strategy strategic direction objectives • Chronic care management to the Gemfields • A CQ Health Closing the Gap strategy to address • Continued development of clinical networks and delivering care closer to home the 12 year life expectancy gap for Indigenous progressively implement standardised quality and • The first works on our $110m capital infrastructure Central Queenslanders safety processes and requirements Great Care, Great People, program • Real time patient experience capability to support • Continued embedding values at the workplace Great Experience Great Place to Work • A partnership with Princess Alexandra Hospital continuous quality improvement through the recognition and celebration of successes to deliver a stable urology service in Central • Partnership agreements to deliver the “talent • “Grow your own” options to improve the ability to Queensland from 2018/19 pipeline” process to grow our own staff. deliver the right people in the right place at the • Improved recruitment functions and enhanced • A pathway from school to employment for local right time with a pipeline for career opportunities diversity and inclusion of our workforce talented indigenous youth • Expand the 10,000 Lives program to include alcohol • Our program to save 10,000 lives from smoking • An expanded 10,000 Lives program to include consumption, identifying and collaboration with related illnesses by 2030, including support for obesity, supporting further improvements in the appropriate champion partners to support the Aboriginal and Torres Strait Islander people health of Central Queenslanders health and wellbeing strategy • A CQ-wide Clinical Senate to help shape the • A plan to deliver expanded research and education • Research and education partners to begin future of health services across CQ facilities and capability at Rockhampton, Biloela, delivering the research and education infrastructure • A CQ-wide Clinical Council and develop Clinical Emerald and Gladstone development plan Networks to begin developing our clinical • A strategy to significantly expand health education • The state-of-the-art Gladstone Emergency Department services master plan in Central Queensland with our education partners to transform emergency care in Gladstone Great Learning Great Partnerships Sustainable Future • Research program to enhance research capability and Research • Key infrastructure development including • Health Research Foundation in partnership with our and capacity Gladstone ED, Rockhampton Hospital car park and university partners • A five year financial strategy to deliver improved step-up step-down • One of the best staff experiences in Queensland for productivity, stability and sustainability • A review of partner agencies capability to partner regional health services Our values Care Integrity Respect Commitment • A program to increase indigenous health checks, CQ Health to deliver Destination 2030 Closing the • Our Indigenous Health diabetes and wider screening improve diagnosis and access, and provide Gap targets programs to significantly improve access, diagnosis culturally safe spaces • An aged care master plan and regular testing • Update the Consumer and Community, and • A choose wisely program to reduce unnecessary • Completion of the first 3 years of our strategy to We will deliver • Digital revoultion Clinician engagement strategies to reflect the diagnostic tests to improve experience improve the productivity and sustainability of health • Care closer to home vision of Destination 2030 • Further improvements in staff stability and services • Implement the zero suicide program to address • Shaping the future of healthcare experience through a program to develop • Further quality and safety improvements by the rate of suicide in CQ • Improving the health of indigenous communities leadership and embed core values embedding the new National Standards framework • An updated mental health strategy for 2030 improving access to services P1673 v0.9 v0.9 13032018 P1673.
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