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Item 7: NHS Highland Assurance Report
Agenda 7. Item Report CLH No 17/19 HIGHLAND COUNCIL Committee: Care, Learning and Housing Date: 14 March 2019 Report Title: NHS Highland Assurance Report Report By: Interim Director of Care and Learning 1. Purpose/Executive Summary 1.1 The purpose of this report is to provide assurance to NHS Highland in relation to services commissioned and delivered through Highland Council. The content of each assurance report is informed by discussion with the Child Health Commissioner. 2. Recommendations 2.1 Members are asked to scrutinise the data and issues raised in this report. Comments will be incorporated into a report to NHS Highland as part of the agreed governance arrangements. 3. Performance Data 3.1 NHS Highland continue to advise of technical issues for the Child Health Surveillance data and would like to reassure you that they are continuing to look for this to be resolved as part of the work progressing nationally around the ‘Child Public Health and Wellbeing Transformational Change System’. 4. Health Visitor update 4.1 Health visitor numbers continue to increase with a further 5 health visitor trainees qualifying at the beginning of February 2019. This brings the total of successful trainees since the start of the Scottish Government programme to 20, with a further 5 due to qualify in January 2020. This will still leave a gap in vacancies against our establishment of health visitor posts when taking into account planned retirals. This indicates that there is a need for an ongoing and sustained training and recruitment programme for health visitors within Highland Council. 4.2 A further development in Scottish health visiting is the recent agreement of a national job description which has been produced to reflect the changed health visiting role as a result of the introduction of the Universal Health Visitor Pathway (UHVP) and the introduction of the Named Person. -
Initial Agreement October 2016
NHS Highland Highland Health and Social Care Partnership Modernisation of community and hospital services for communities in Skye, Lochalsh and South West Ross Initial Agreement Version 26 (October 2016) Skye, Lochalsh and South West Ross Initial Agreement v26 10th October2016 1 LEAD CONTACTS Enquiries to: Eric Green, Head of Estates, NHS Highland, John Dewar Building, Inverness Retail and Business Park, Highlander Way, INVERNESS IV2 7GE (01463) 706 801 [email protected] Project Director Gill McVicar Director of Operations, North and West Highland, Larachan House, Dochcarty Road, Dingwall, Ross shire, IV15 9UG (01349) 869221 07721466240 [email protected] Skye, Lochalsh and South West Ross Initial Agreement v26 10th October2016 2 Contents 1 EXECUTIVE SUMMARY AND PURPOSE ........................................................... 6 1.1 Overview and strategic direction ................................................................ 6 1.2 Location and delivery of existing arrangements ....................................... 6 1.3 Case for change ........................................................................................... 7 1.4 Investment Objectives ................................................................................. 9 1.5 Stakeholder involvement ............................................................................. 9 1.6 Options appraisal on service model and location ..................................... 9 1.7 Formal public consultation and approvals .............................................. 10 -
Accident and Emergency: Performance Update
Accident and Emergency Performance update Prepared by Audit Scotland May 2014 Auditor General for Scotland The Auditor General’s role is to: • appoint auditors to Scotland’s central government and NHS bodies • examine how public bodies spend public money • help them to manage their finances to the highest standards • check whether they achieve value for money. The Auditor General is independent and reports to the Scottish Parliament on the performance of: • directorates of the Scottish Government • government agencies, eg the Scottish Prison Service, Historic Scotland • NHS bodies • further education colleges • Scottish Water • NDPBs and others, eg Scottish Police Authority, Scottish Fire and Rescue Service. You can find out more about the work of the Auditor General on our website: www.audit-scotland.gov.uk/about/ags Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. We help the Auditor General for Scotland and the Accounts Commission check that organisations spending public money use it properly, efficiently and effectively. Accident and Emergency | 3 Contents Summary 4 Key messages 7 Part 1. A&E waiting times 9 Part 2. Reasons for delays in A&E 20 Part 3. Action by the Scottish Government 37 Endnotes 41 Appendix 1. NHS Scotland A&E departments and minor injury units 43 Appendix 2. National context for A&E and unscheduled care, 2004 to 2014 45 Exhibit data When viewing this report online, you can access background data by clicking on the graph icon. The data file will -
Highlands and Islands Patients' Travel Expenses Claim Form
FOR ADMIN USE – TRAVEL WARRANT YES / NO NHS HIGHLAND HIGHLANDS AND ISLANDS PATIENTS’ TRAVEL EXPENSES CLAIM FORM SECTION 1: TO BE COMPLETED BY WARD OR RECEPTION STAFF – PLEASE PRINT PATIENT’S NAME: ………………………………………………………………... CHI NUMBER: .................................................... OR DATE OF BIRTH ADDRESS: ………………………………………………………………………………………. ……………………………………………………………………………………….. …………………………………………………………………………………........ POSTCODE …………................................. DAYTIME CONTACT NO: ................................................. NAME & ADDRESS OF YOUR GP PRACTICE : ……………………………………………………………………………............…… SECTION 2: TO BE COMPLETED BY (OR ON BEHALF OF) PATIENT HOSPITAL ATTENDED: ………………………………………………………………………………………………….. WARD NUMBER/NAME: ………………………............... HOSPITAL CONSULTANT: …………………….........………… INPATIENTS: DATE OF ADMISSION: ….....…/….....…/….....… TIME OF ADMISSION: ……........……….. DATE OF DISCHARGE: .……../……...../……...... TIME OF DISCHARGE: ……........………. OUTPATIENTS AND DAYCASE PATIENTS: DATES AND TIMES OF APPOINTMENTS: 1. ...…../……../…….. …...... : …….. 3. ……../… …../…... …..... : …….. 2. …../… …../… ….. …….. : …….. 4. ……../……../…….. …….. : …….. SECTION 3: TO BE COMPLETED BY HOSPITAL STAFF I confirm that the patient named above attended this hospital on the dates stated: HOSPITAL STAMP Signature: ……………………………………………………...................................... Print Name : .......................................................................................................... Designation: …………......................................……………………………………… -
NHS Highland Board November 2019 Item 6 CHIEF EXECUTIVE AND
NHS Highland Board November 2019 Item 6 CHIEF EXECUTIVE AND DIRECTORS REPORT – EMERGING ISSUES AND UPDATES Report by Iain Stewart, Chief Executive The Board is asked to: • Note the updates provided in the report. Introduction from CEO The engagement strategy which is helping to shape the ‘Culture Fit for the Future’ has been moving ahead. Fiona Hogg will be giving a detailed update on our progress with our Culture Programme later in the agenda. I am pleased with the progress which is being made, it’s a long-term piece of work which needs careful research and planning to make sure we understand the problems we need to address. There are some key milestones being achieved and presented at this Board meeting. A governance structure is in place and our revised plans are ready to be agreed and rolled out. Many of the actions planned have been shaped by our ongoing engagement with the Board and with our colleagues across North Highland and Argyll & Bute and I’m delighted that our impending review in Argyll & Bute is going to provide further valuable insights and information. In terms of the cost improvement programme, we continue to make good progress, with the current level of identified opportunities valued at £29M which when adjusted for the likelihood of delivery reduces to £22M. Of particular note is that 80% of the forecast savings are recurrent so the savings gain will benefit future financial years. Workstreams are ensuring the remaining plans in this financial year are approved, that ideas are progressed to plans and that changes already implemented go on to deliver the expected savings. -
(Public Pack)Agenda Document for Integration Joint Board (IJB), 27/05/2020 13:00
Public Document Pack 20 May 2020 NOTICE OF MEETING A meeting of the INTEGRATION JOINT BOARD (IJB) will be held VIA SKYPE on WEDNESDAY, 27 MAY 2020 at 1:00 PM, which you are requested to attend. BUSINESS 1. APOLOGIES FOR ABSENCE 2. DECLARATIONS OF INTEREST 3. MINUTES (Pages 3 - 12) Integration Joint Board held on 25 March 2020 4. MINUTES OF COMMITTEES (a) Clinical and Care Governance Committee held on 23 January 2020 (to follow) (b) Finance and Policy Committee held on 6 March 2020 (Pages 13 - 16) (c) Clinical and Care Governance Committee held on 26 March 2020 (to follow) (d) Finance and Policy Committee held on 27 March 2020 (Pages 17 - 20) 5. CHIEF OFFICER'S REPORT (Pages 21 - 24) Report by Chief Officer 6. COVID-19 MOBILISATION READINESS UPDATE AND LOOK FORWARD TO LIVING AND OPERATING WITH COVID-19 (Pages 25 - 36) Report by Head of Strategic Planning and Performance 7. THE ROLE OF PUBLIC HEALTH TO DATE IN THE COVID -19 RESPONSE (Pages 37 - 54) Report by Associate Director of Public Health 8. UPDATE ON PROGRESS WITH THE STURROCK REVIEW ACTIONS INCLUDING A REPORT ON THE ARGYLL & BUTE CULTURE SURVEY AND PLANS FOR THE LAUNCH OF THE HEALING PROCESS (Pages 55 - 118) Report by Chief Officer and Director of Human Resources and Organisational Development NHS Highland 9. STAFF HEALTH AND WELLBEING (a) Employee / Staff Wellbeing and Resilience / COVID-19 (Pages 119 - 144) Report by Head of Customer Support Services (b) HR Resourcing (Pages 145 - 156) Report by Head of Customer Support Services 10. ENHANCED CARE HOME ASSURANCE (Pages 157 - 168) Report by Head of Adult Care 11. -
NHS Highland Gaelic Language Plan 2012
NHS Highland Gaelic Language Plan 2012 – 2017 This plan has been prepared under section 3 of the Gaelic Language (Scotland) Act 2005 and was approved by Bòrd na Gàidhlig on 18th September 2012 Authority contacts: Moira Paton, Head of Community and Health Improvement Planning, 01463 704920 Caroline Tolan, Policy Development Manager, Community and Health Improvement Planning, 01463 704863 Callum Macdonald, Language Planning Consultant, 01471 822137 1 Foreword from the Chair of NHS Highland, Garry Coutts I am pleased to support this NHS Highland Gaelic Language Plan which has been produced under the terms of the Gaelic Language (Scotland) Act 2005. We recognise that we have significant numbers of Gaelic speakers in the communities we serve and intend to better meet their needs. This Plan covers the main functions of NHS Highland, under the headings of Identity, Communications, Publications and Staffing. This Gaelic Language Plan outlines the measures which we plan to put in place to support the promotion of Gaelic through our existing activity and resources. These measures are aimed at raising the status, promoting the use, and encouraging the learning of Gaelic. Gaelic is a key part of the identity of Highland and Argyll & Bute. We must ensure we take the necessary steps in our sphere of influence to secure its future. Our Gaelic Language Plan should also support the Scottish Government in realising their ambitions in relation to Gaelic development. I commend to you our draft Gaelic Language Plan and thank you for the input we have had -
Mid Argyll, Kintyre and Islay Geography
Geography Population size Deprivation Long term conditions Mid Argyll, Kintyre and Islay Geography •Population size: 20,053 people (23% of A&B population) •7 settlements: •Ardrishaig (1290) •Bowmore (720) •Campbeltown (4,670) •Inverarary (560) •Lochgilphead (2,300) •Port Ellen (810) •Tarbert (1,130) •All areas are considered ‘remote’ or ‘very remote’ •51% live in areas in the 20% most deprived for geographic access to services (derived from travel times) •8% of dwellings are second homes (compared to 1% nationally). •6% of dwellings are vacant (compared to 3% nationally) •17% live on an island - 2011 census populations: Islay (3,228), Jura (196) and Gigha (163). •4% decrease in population between 2011 and 2018 Sources: Scottish Government UR 2016, SIMD 2016, NRS 2018 population and household estimates, 2016 settlement estimates and 2011 census Based on a best fit of 2011 datzones to LPG areas. MAKI LPG Profile April 2019 Male Female 90+ 85-89 •There is a ‘bulge’ of adults aged 80-84 from 45 to 74 and lower numbers 75-79 70-74 of adults aged under 45. 65-69 •The age band with the highest 60-64 55-59 number of people is those aged 50-54 50-54. 45-49 •There is a narrowing of the 40-44 Age Age Band 35-39 pyramid around the younger 30-34 adults. 25-29 •There are a lower number of 20-24 15-19 females aged 15-29 than males. 10-14 05-09 00-04 1,000 500 0 500 1,000 Population Sources: Scottish Government UR 2016, SIMD 2016, NRS 2018 population , 2017 household estimates and 2016 settlement estimates MAKI LPG Profile Based on a best fit of 2011 datazones to LPG areas. -
Highland Sexual Health
Highland Sexual Health Referral for Partner Notification to Community Sexual Health Adviser Patient details – use sticky label Name Address Town Post Code D.O.B A urine/self taken swab/endo cervical swab test (please delete appropriately) has been taken for Chlamydia testing from you today. If the result is positive we would like to contact the Health Advisor, as you will require discussion regarding your treatment and further advice. The Health Adviser will contact you by whichever way is most convenient for you (Mobile telephone contact is preferred for confidentiality reasons) I also agree to the Health Adviser entering this information onto Highland Sexual Health’s confidential computer database. My contact telephone number are: Mobile Tel. no…………………………………… Home Tel. no……………………………………. I consent to the above Patient signature………………………………………………… Date..………………… Staff signature/Print name ………………………………………… Date............................. CLINICIAN REFERRING – PLEASE COMPLETE ALL INFORMATION BELOW Date diagnosis given ……. / ……. /…….. Pregnant Yes No Any treatment given Yes No (Remember to screen & treat if the person is a contact of chlamydia) Date treated ……. /…… / …… (It is the Clinicians’ responsibiltity to ensure treatment has been prescribed, this is not the responsibility of the Health Adviser) If yes what medication and dose ………………………………………………………………………… Additional info: Send this completed form with a copy of the positive Chlamydia result if available to West, South and Mid Operational Units - Fiona MacKinnon - Community Specialist Sexual Health Nurse Adviser, NHS Highland, Dr MacKinnon Memorial Hospital, Broadford, Isle of Skye, IV49 9AA. Tel. 01471 820340 or mobile no 07776160480 Email - [email protected] North Operational Unit - Louise Paterson, Community Specialist Sexual Health Nurse Adviser, NHS Highland, Caithness General Hospital, Wick, KW1 5NS. -
Emergency Departments
ED Site List 220711 v2.xls NHS Scotland - Emergency Departments Table 1: NHS Scotland - list of sites providing emergency care File NHS Board Site Type Location Name Location Address Comments Type Ayrshire & Arran ED Ayr Hospital DALMELLINGTON ROAD, AYR, KA6 6DX E Crosshouse Hospital KILMARNOCK ROAD, KILMARNOCK, AYRSHIRE, KA2 0BE E MIU/Other Arran War Memorial Hospital LAMLASH, ISLE OF ARRAN, KA27 8LF A Davidson Cottage Hospital THE AVENUE, GIRVAN, KA26 9DS A Closed from May-10 Girvan Community Hospital BRIDGEMILL, GIRVAN, AYRSHIRE, KA26 9HQ A Opened from May-10 Lady Margaret Hospital COLLEGE ST, MILLPORT, ISLE OF CUMBRAE, KA28 0HF A Opened from Oct-07 Borders ED Borders General Hospital MELROSE, TD6 9BS E MIU/Other Hawick Cottage Hospital VICTORIA ROAD, HAWICK, TD9 7AH A Hay Lodge Hospital NEIDPATH ROAD, PEEBLES, EH45 8JG A Kelso Hospital INCH ROAD, KELSO, TD5 7JP A Knoll Hospital STATION ROAD, DUNS, TD11 3EL A Dumfries & Galloway ED Dumfries & Galloway Royal Infirmary BANKEND ROAD, DUMFRIES, DG1 4AP E Galloway Community Hospital DALRYMPLE STREET, STRANRAER, DG9 7DQ E MIU/Other Castle Douglas Hospital ACADEMY STREET, CASTLE DOUGLAS, DG7 1EE A Kirkcudbright Hospital TOWNEND, KIRKCUDBRIGHT, DG6 4BE A Moffat Hospital HOLMEND, MOFFAT, DG10 9JY A Newton Stewart Hospital NEWTON STEWART, DG8 6LZ A Fife ED Victoria Hospital HAYFIELD ROAD, KIRKCALDY, KY2 5AH E MIU/Other Adamson Hospital BANK STREET, CUPAR, KY15 4JG A Queen Margaret Hospital WHITEFIELD ROAD, DUNFERMLINE, KY12 0SU E St Andrews Memorial Hospital ABBEY WALK, ST ANDREWS, KY16 9LG -
Kintyre Community Services
visibility A guide to accessible resources for those living with sight loss in Campbeltown Kindly supported by the Agnes Hunter Trust About Visibility Visibility is a charity supporting children, adults and their carers in Argyll & Bute and the West of Scotland who are living with visual impairment. For people, we can provide information and advice on services in the area, aids and equipment that may help in their day to day lives. We provide also peer support groups in some areas, hints and tips from other visually impaired people on a wide range of topics, and we are happy to listen and chat through difficulties that people may be facing. For professionals, we provide information and advice on a range of topics for example visual impairment and falls, neurological sight loss and low vision. We can also provide training sessions designed to meet your needs. We help people to make choices and live their lives fully confidently and independently. For more information about our work visit our website at www.visibility.org.uk or phone us on 0141 332 . 4632 Who this guide is for This guide has been produced by Visibility to assist people with a visual impairment, their families, carers and professionals by giving an overview of local services and support available in the Campbeltown area. This includes healthcare, community services, transport, special education needs, post school and employment support, and benefits that people may qualify for. Information held within this guide was correct at time of going to print in July 2015. We wish to acknowledge the generous supp ort of the Agnes Hunter Trust, which enabled the development and production of this guide. -
Vaccinations Programme COVID-19 Service Delivery Framework Wave One
Vaccinations Programme COVID-19 Service Delivery Framework Wave One 09 December 2020 DRAFT | OFFICIAL - SENSITIVE Purpose To provide an overview of the national Covid-19 vaccination plan Policy Objectives: comprising the development of a Prioritisation Policy (based on JCVI advice), National Delivery Framework, and a Service • The most vulnerable people are protected by a vaccination Delivery Manual for SARS-CoV-2 Vaccination, specifically: programme that prevents transmission to them and/or minimises severity of illness. • To set out the priorities for Wave One • People would be able to resume and continue as close to • To set out the plans for Wave One normal life as possible. • To indicate planning assumptions for Waves Two & 3 • To outline the key elements of the National Delivery Framework to support successful delivery; National Delivery Service Delivery Model Prioritisation Policy Local Planning Framework Guide DRAFT | OFFICIAL - SENSITIVE Key Planning Assumptions for Wave 1, Week 1 (w/c 7th December) Rest of December (w/c 14th December onwards) Total Programme Current vaccine available to NHS Scotland as at 8/12 Awaiting confirmation of supply to end of December 65,500 doses available Additional doses to Scotland 4.45m Target Citizens Subject to advice on 16- 17 year olds 1 2 3 4 5 Care home workers Vaccinators, and Long term in-patients Residents in a care Vaccinators, and frontline healthcare who are over 80 home for older adults frontline healthcare workers prioritised by and their carers workers prioritised by risk (eg working