Technical Indicator Description: 2015/16 Annual Performance Plan, 2015/16 – Version 2

Contents Introduction…………………………………………………………………………………………………………..…2 FINANCIAL PROGRAMMES Programme 1: Administration………………………………………………………………………………………...3 Programme 2: Visible Policing………………………………………………………………………………………42 Sub-programme: Crime Prevention ...... 43 Sub-programme: Border Security ...... 67 Sub-programme: Specialised Interventions ...... 69 Programme 3: Detective Service……………………………………………………………………………………72 Sub-programme: General Investigations ...... 73 Sub-programme: Specialised Investigations ...... 90 Sub-programme: Criminal Record Centre ...... 98 Sub-programme: Forensic Science Laboratory ...... 100 Programme 4: Crime Intelligence……………………………………………………………………………….…109 Sub-programme: Crime Intelligence Operations ...... 110 Sub-programme: Intelligence and Information Management...... 116 Programme 5: Protection and Security Services (including Presidential Protection Service)………………120 Sub-programme: VIP Protection ...... 121 Sub-programme: Static Security ...... 123 Sub-programme: Government Security Regulator ...... 125

South African Police Service 1 Technical Indicator Description: Annual Performance Plan, 2015/16

Introduction

The Framework for Strategic Plans and Annual Performance Plans issued by the National Treasury in August 2010 outlines key concepts that should be considered by departments when developing Strategic Plans and Annual Performance Plans and serves as a guide on how these plans should be developed. In terms of the Framework Technical Indicator Descriptions must be developed by Departments for each performance indicator described in the Annual Performance Plan to describe the purpose of each indicator, the collection, calculation and interpretation of data applicable to the said performance indicator.

Technical Indicator Descriptions contained in the document were developed by the relevant National Divisions within the South African Police Service in consultation with the Component: Strategy, Research, Monitoring and Evaluation and was further directed by discussions emanating from a strategic work session held during August 2014. Further granularities of the Technical Indicator Descriptions are provided for in the relevant official directives.

South African Police Service 2 Technical Indicator Description: Annual Performance Plan, 2015/16

Programme 1: Administration

Purpose: Develop policy and manage the department, including administrative support. Provide for functions of the Civilian Secretariat for Police.

Strategic Objectives: To regulate the overall management of the department and provide centralised support services.

Performance indicators

 Percentage of filled posts in terms of the approved establishment  Percentage of service terminations finalised within 60 working days  Average time taken to fill vacant funded posts  Percentage of learners declared competent upon completion of their training in terms of the Training Provisioning Plan (TPP)  Percentage of learnerships and artisanship training implemented in terms of the planned programme  Percentage of learners declared competent upon completion of K53 driver training  Percentage of bursaries disbursed for policing and scarce skills-related qualifications  Number of internships undertaken  Percentage of operational members declared competent in the Modules: use of handgun and legal principles  Percentage of disciplinary cases finalised within the stipulated timeframe  Percentage of reported incidences of corruption by members investigated  Percentage of employees reached during proactive Employee Health and Wellness (EHW) programmes  Percentage of employees reached in relation to EHW related requests received  Percentage of operational employees debriefed subsequent to attending a crime scene and operations in relation to requests received and incidents being reported  Average acceptable rate of unscheduled absence (sick and incapacity leave)  Number of days taken to capture leave transactions (scheduled or unscheduled)  Percentage of employees who take 10 days compulsory leave  Number of Police Stations demographically analysed to inform resource allocation processes  Percentage of structures approved against the Organisational Design and Development Plan  Number of structures reviewed in terms of the Three-Year Rolling Plan  Ratio of personnel to vehicles  Percentage of firearms and bullet-resistant vests distributed  Percentage of official SAPS firearms dot peen marked  Percentage of planned police facility projects completed as per the SAPS Infrastructure Development Plan (Capital works, leases and maintenance)  Percentage variation from approved infrastructure project budget  Percentage of identified Information Communication Technology (ICT) Infrastructure sites modernised, implemented and maintained  Percentage of prioritised Information Systems (IS)/Solutions developed, implemented and maintained within SAPS  Percentage of IS/ICT Governance approved, implemented and improved within the SAPS  Percentage of allocated budget spent on approved IS/ICT projects  Percentage of legitimate invoices paid within 30 days  Percentage reduction in new incidents leading to civil claims lodged against the SAPS  Percentage of legally-vetted contracts and agreements in relation to the number of requests received  Percentage of policies drafted in relation to the number of requests received  Percentage of policies reviewed in terms of the Three Year Rolling Plan  Number of inspections conducted by the Inspectorate  Percentage of recommendations of the Independent Police Investigative Directorate (IPID) implemented  Number of repeat audit findings from external assurance providers  Percentage of audits completed in terms of the approved internal audit plan South African Police Service 3 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of filled posts in terms of the approved establishment Short definition The indicator relates to the relation between the actual workforce of SAPS compared to the establishment target as indicated in the Estimates of National Expenditure (ENE): Vote 25, issued by National Treasury. The Division: Financial & Administration Services issues an Enlistment Plan every financial year, compiled according to the budget available and in accordance with the set targets and priorities as indicated in the ENE, in order to ensure that SAPS will be able to achieve the targets by the end of the financial year. Purpose/importance It is imperative that SAPS manage its Human Resources to ensure the effective, economic and equitable distribution and utilisation of all its human resources to ultimately be able to deliver on the core objectives of SAPS, and to manage the establishment within the framework as indicated in the ENE to ensure alignment with the budget provided and achievement of set targets in this regard. New indicator A continuation from previous financial year Type of indicator Input

Source (document for audit All HR practices informing personnel movements i.e. (enlistments, appointments, promotions, purpose) transfers, service terminations, leave administration), etc. are captured on the PERSAL/PERSAP systems in accordance with relevant instructions and prescribed procedures, influencing the data displayed and to be used for this indicator. System used for performance The workforce information is obtained from the PERSAL/PERSAP (in year reporting)/Vulindlela information systems (end year reporting).

Supporting evidence for PERSAP/Vulindlela system generated report quarterly/annual reporting Calculation type Cumulative or non-cumulative, depending on the set establishment target for the financial year and the actual workforce status. Method of calculation (formula) The actual workforce total of SAPS as at the end of each quarter divided by the establishment target for the specific financial year (as indicated in the Estimates of National Expenditure: Vote 25). Data limitations There will always be a time delay between actual personnel movements (appointments, transfers, promotions, service terminations, etc.) and the reflection thereof on the PERSAL/PERSAP system. Reporting is dependent on the updating of the PERSAL/PERSAP system. Reporting cycle Quarterly and annually Desired performance Maintain a minimum workforce of 98% in terms of the approved establishment (198 042) Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility All organisational levels Official directives Public Finance Management Act (PFMA), 1999 {Act No. 1 of 1999 as amended) SAPS Employment Regulations, 2008

South African Police Service 4 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of service terminations finalised within 60 working days Short definition Timeous finalisation of pension pay-out documents of ex-employees/beneficiaries who exited the service in 2015/16 Purpose/importance To coordinate the pension pay-out monies that are due to ex-employees/beneficiaries in order for the ex-employees/beneficiaries to maintain their lifestyle New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Electronic Submission (E-Channel) of Z102 to GPAA and PERSAP report. Manual System purpose) (spreadsheet) report. System used for performance PERSAP information E-Channel Supporting evidence for Excel spreadsheet report quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) Total number of cases on hand minus pending within 60 working days = total. Total number finalised within 60 working days divided by the total x 100, expressed as a percentage Data limitations Disputed cases where dismissed employees refuse to sign exit forms. Beneficiaries delaying the completion and or the submission of exit forms due to family disputes Reporting cycle Quarterly and annually Desired performance 95% Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Section Head: Service Terminations Official directives SAPS Act, 1995 (Act No. 68 of 1995) (Sections 35,36,37 & 45) Public Service Act, 1994 (Act No. 103 of 1994) (Section 16)

South African Police Service 5 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Average time taken to fill vacant funded posts Short definition The post must exist on the fixed establishment and must be permanent vacant due to the actual incumbent exited the Service / was promoted or appointed in another post at a higher level or a newly created post on the establishment. Notwithstanding the existence of the vacancy such vacant post should only be considered funded upon receipt of confirmation from Financial Management. Purpose/importance To ensure that the Department have sufficient human resources to ensure effective service delivery New indicator A continuation from previous financial year Type of indicator Input Source (document for audit Application from the Business Unit, confirmation from OD (post exist/equated), financial purpose) authority, approval from HR Committee System used for performance Manual system information Supporting evidence for Excel spreadsheet quarterly/annual reporting Calculation type Cumulative Method of calculation (Formula) Number of posts filled within 3 months divided by number of posts approved. Calculation starts from the date of approval by the HR Committee that authorised the post to be advertised. Data limitations Verification of qualifications, candidates not accepting posts, verification of criminal record, notice period to be given by applicants to current employers, availability of top management in selection committees. Reporting cycle Quarterly and annually Desired performance 100% within three months after approved by the Human Resource Committee. Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Head HRPA and Section Heads: Recruitment and Staffing and Senior Management Services Official directives National Instruction 2 of 2005: Advertisement of posts National Instruction 6/2005: Selection and Appointment (Levels 1-12) National Instruction 4 of 2010: Appointments to posts (Salary levels 13 to 15) National Instruction 2 of 2005: Assessment Centres Head Office’s letter 5/3/1 dated 26 January 2015

South African Police Service 6 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of learners declared competent upon completion of their Indicator title training in terms of the Training Provisioning Plan [TPP]1

Short definition This indicator relates to the total number of personnel who are found to be or declared to be competent upon completion of a specific learning programme or course. According to the Skills Development Act, 1998 (Act No. 97 of 1998) Purpose/importance The indicator’s importance is to be seen in the fact that the workforce of the South African Police Service must be competent in order to perform the duties that are required of it. The measurement of competency of learners according to various set criteria is a method by which competency of learners can be demonstrated New indicator Continuation from previous financial years Type of indicator Output Source (document for audit Course files are kept and maintained at the Academy responsible for the provisioning of the purpose) training System used for performance Training Administration System [TAS] #8.20.67 information Supporting evidence for A report is generated from the TAS which is then processed into a user-friendly spreadsheet. quarterly/annual reporting Calculation type Cumulative percentage Method of calculation The Training Administration System provides the total number of learners who have been declared competent and those who have been declared as not yet competent. The information is then manually transferred to a spreadsheet to calculate the competency rates of all learners whose particulars have been captured in the TAS. The total number of learners achieving competency is divided by the total number of learners that attended the programme, expressed as a percentage. Data limitations - Reporting cycle Quarterly and annually Desired performance 96.5% of learners declared competent Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Public Finance Management Act, 1999 (Act No. 1 of 1999 as amended) Skills Development Act, 1998 (Act No. 97 of 1998), National Development Strategy III

1 Included in the TPP are the following courses as highlighted in the NDP and MTSF 2014-2019: Forensic Sciences, Crime Investigations, courses related to crimes against women and children and cyber-crime. South African Police Service 7 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of learnerships and artisanship training implemented in terms of Indicator title the planned programme2

Short definition This indicator relates to the percentage of learnerships and artisanship training programmes actually implemented when compared to the actual number planned in terms of the planned programme Purpose/importance For learnerships and artisanship training to be effective, they need to be implemented. This indicator measures the percentage of programmes implemented as opposed to those that were planned. It is important to measure the implementation of these programmes as these learning interventions are provided in terms of prescripts contained in the Skills Development Act, 1998 (Act No. 97 of 1998 as amended), the NSDS III and other similar documents New indicator The measurement of the indicator changed Type of indicator Input Source (document for audit Contracts kept by SASSETA purpose) System used for performance Hand system information Supporting evidence for Files are kept by the Component: ETD Standards quarterly/annual reporting Calculation type Once-off percentage Method of calculation A percentage reflecting the learnerships and artisanship training that has been implemented in terms of the planned programme is obtained by dividing the number of programmes implemented by the total number of programmes planned. This result is then multiplied by 100 in order to obtain a percentage. Data limitations - Reporting cycle Quarterly and annually Desired performance 85.5% of learnerships and artisanship training implemented in terms of the planned programme by 31 March 2016 Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Public Finance Management Act, 1999 {Act No. 1 of 1999 as amended) Skills Development Act, 1998 (Act No. 97 of 1998 as amended) National Development Strategy III, King III Report on Corporate Governance

2 The performance indicator now measures the implementation of learnerships and artisanship programmes. South African Police Service 8 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of learners declared competent upon completion of K53 driver Indicator title training

Short definition This indicator relates to the total number of personnel who are found to be or declared to be competent upon completion of the K53 Driver Training programme Purpose/importance The inability of a policeman or policewoman to drive a vehicle negatively impacts upon the overall ability of the SAPS to fulfil its core functions. The ability to drive a motor vehicle, especially by the operational personnel of the SAPS, cannot be understated. Due to a number of calls by the Parliamentary Portfolio Committee on Policing regarding the driving competency of operational members of the SAPS, it has become necessary to include this indicator in the Annual Performance Plan New indicator Continuation from previous financial years Type of indicator Output Source (document for audit Course files are kept and maintained at the Academy responsible for the provisioning of the purpose) training System used for performance Training Administration System [TAS] #5.2.52 information Supporting evidence for A report is generated from the TAS which is then processed into a user-friendly spreadsheet. quarterly/annual reporting Calculation type Cumulative percentage Method of calculation The Training Administration System provides the number of learners who have been declared competent and those who have been declared as not yet competent. The information is then manually transferred to a spreadsheet to calculate the competency rates of all learners whose particulars have been captured on the TAS. The total number of learners achieving competency is divided by the total number of learners that attended the programme, expressed as a percentage. Data limitations - Reporting cycle Quarterly and annually Desired performance 94% of learners declared competent Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Public Finance Management Act, 1999 {Act No. 1 of 1999 as amended ) Skills Development Act, 1998 (Act No. 97 of 1998 as amended) National Road Traffic Act, 1996 (Act No. 93 of 1996 as amended) National Development Strategy III, King III Report on Corporate Governance

South African Police Service 9 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of bursaries disbursed for policing related and scarce skills Indicator title qualifications

Short definition This indicator relates to the development of employees of the SAPS in terms of the number percentage of bursaries that are disbursed to employees studying towards specific fields i.e. studying towards police related qualifications and specialist “scarce skills” related qualifications. Purpose/importance The importance of this indicator lies in the fact that in terms of the Skills Development Act, 1998 (Act No. 97 of 1998 as amended) personnel of an organisation need to be developed. As the SAPS seeks to develop its personnel, it has identified two priority areas that are in need of such development i.e. the field of policing itself and the fields requiring specialist “scarce skills”, such as Forensic Analysts and Engineers etc. New indicator Continuation from previous financial years Type of indicator Output Source (document for audit Approved application forms from applicants from which data is captured and transferred onto an purpose) Excel spreadsheet System used for performance Microsoft Excel Database/spreadsheet information Supporting evidence for Files are kept by the Component: ETD Standards quarterly/annual reporting Calculation type Once-off percentage Method of calculation The number of bursaries that are taken up for policing and scarce-skills related qualifications is divided by the total number of bursaries approved, expressed as a percentage. Data limitations - Reporting cycle Annually Desired performance 100% of bursaries offered for policing and scarce-skills related qualifications disbursed Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Public Finance Management Act, 1999 {Act No. 1 of 1999 as amended ) Skills Development Act, 1998 (Act No. 97 of 1998 as amended) National Development Strategy III, King III Report on Corporate Governance

South African Police Service 10 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of internships undertaken

Short definition This indicator relates to the total number of personnel who is taken in as interns within the SAPS in accordance with the Skills Development Act (Act 97 of 1998 as amended) Purpose/importance The presence of internships is indicative of the organisation’s commitment to the development of not only its personnel but also, to a limited extent, the unemployed people of South Africa. The King III Report on Corporate Governance clearly recommends the establishment of such workplace skills programmes. As a token of its social responsibility, the SAPS aims to increase the number of learnerships it offers per year by 10% New indicator New indicator Type of indicator Output Source (document for audit The contracts are kept at Personnel Management [Head Office] and information from the purpose) documents is recorded on PERSAL as well as on a spread sheet / database kept at Division HRD for record purposes System used for performance Microsoft Excel Database / Spread-sheet information Supporting evidence for Files are kept by the Component: ETD Standards quarterly/annual reporting Calculation type Cumulative Method of calculation The total number of interns placed within the Department from 1 April 2015 to 31 March 2016 Data limitations - Reporting cycle Quarterly and annually Desired performance 10% increase on the 2014 / 2015 [1 April 2014 – 31 March 2015] placement of interns which was 306. Therefore 336 candidates are to be placed as interns during the 2015 / 2016 [1 April 2015 to 31 March 2016] financial year Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Public Finance Management Act, 1999 {Act No.1 of 1999 as amended) Skills Development Act, 1998 (Act No. 97 of 1998 as amended) National Development Strategy III, King III Report on Corporate Governance

South African Police Service 11 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of operational members3 declared competent in the Modules: Indicator title Handgun and Legal Principles

Short definition This indicator relates to the total number of operational personnel who have been declared competent in the Modules: Use of Firearm (Handgun) and Legal Principles Purpose/importance The Firearms Control Act, 2000 [Act No. 60 of 2000] stipulates that all persons who wish to possess firearms need to be declared competent to do so and must possess a competency certificate stating this fact. Employees of the South African Police Service employed under the South African Police Service Act, 1995 [Act No. 68 of 1995] are not exempted from this provision and thus also have to be declared competent. New indicator New indicator Type of indicator Output Source (document for audit Course files are kept and maintained at the Academy responsible for the provisioning of the purpose) training System used for performance Training Administration System [TAS] #8.20.71 information Supporting evidence for A report is generated from the TAS which is then processed into a user-friendly spreadsheet. quarterly/annual reporting Calculation type Cumulative percentage Method of calculation The Training Administration System provides the number of operational members who have been declared competent in the Modules: Handgun and Legal Principles. The total number of operational members of the SAPS declared competent in the Modules: Use of Firearm (Handgun) and Legal Principles is then divided by the total number of operational members in the South African Police Service in order to obtain an overall percentage of operational members declared competent in the Modules: Handgun and Legal Principles. Data limitations - Reporting cycle Quarterly and annually Desired performance 92% of operational members to be declared competent in the Modules: Handgun and Legal Principles by 31 March 20164 Reporting responsibility Division: Human Resource Development will manage and report on this indicator Implementation responsibility Division: Human Resource Development is responsible for the implementation of this indicator Official directives Firearms Control Act, 2000 (Act No. 60 of 2000) Public Finance Management Act, 1999 {Act No. 1 of 1999 as amended)

3 Operational members are those who qualify for a service allowance. 4 The percentage excludes members declared unfit to possess a firearm. South African Police Service 12 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of disciplinary cases finalised within the stipulated timeframe Short definition Finalisation of disciplinary cases in line with the SAPS Disciplinary Regulation. Purpose/importance To ensure that disciplinary cases against members are finalised speedily and within the required time frame. New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Files at provinces and divisions purpose) System used for performance Manual Register information Supporting evidence for Excel spreadsheet quarterly/ annual reporting Calculation type Cumulative Method of calculation (formula) Total number of cases finalised within 60 calendar days’ time frame divided by the total number of cases on hand - total cases pending within, multiply by 100 expressed as a percentage. Data limitations - Reporting cycle Quarterly and annually Desired performance 90% cases finalised within 90 days Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Section Head: Employee Relations Official directives Disciplinary Regulations, 2006

South African Police Service 13 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of reported incidences of corruption by members investigated Short definition Reported incidents of corruption by SAPS members/SAPS personnel Purpose/importance To ensure that disciplinary proceedings are initiated on reported incidents of corruption by members. New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Files from Provinces and Divisions. purpose) System used for performance Manual Register information Supporting evidence for Excel spreadsheet (Monthly template) quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) The total number of disciplinary proceedings initiated divided by the total number of reported incidents, multiply by 100, expressed as a percentage. Data limitations - Reporting cycle Monthly and annually Desired performance 95% Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Section Head: Employee Relations Official directives SA Police Service Discipline Regulations, 2006.

South African Police Service 14 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of employees reached during proactive Employee Health and Wellness programmes

Short definition Pro-active programmes presented by Employee Health and Wellness (EHW) which includes Social Work Services, Quality of Work Life and Psychological Services are presented to employees of the organisation in order to prevent maladaptive or risk behaviour as identified by means of reactive intakes or research done. The aim of the programmes is to enhance social, psychological, physical and spiritual functioning in order to improve productivity, work performance and social relationships. Purpose/importance Programmes are aimed at building the capacity (skills) of and increase the resilience and performance of SAPS employees, in order to promote the social, physical psychological and spiritual functioning and wellness of employees which should have a positive impact on SAPS’ performance. (Health and Productivity) New indicator A continuation from previous financial year Type of indicator Activity Source (document for Monthly statistic forms, call-up instructions, attendance registers. Only statistics are available at audit purpose) National Office. System used for EHW Manual System (spreadsheet) performance information Supporting evidence for Copy of excel spreadsheet, copy of register and plan quarterly/annual reporting Calculation type Cumulative Method of calculation Number of employees reached divided by the establishment. (formula) Data limitations Reporting format may lead to duplicated counting of attendees No life electronic system to capture and share information Reporting cycle Quarterly and annually Desired performance 95% Reporting responsibility Division: Human Resource Management will manage and report on the indicator. Implementation Component Head: Employee Health and Wellness responsibility Official directives National Instruction 3/2003

South African Police Service 15 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of employees reached in relation to EHW related requests received

Short definition EHW interventions are reactive services which assists employees and their immediate family with problem solving. These services are rendered on 24 hour basis and short-term assistance also provided to individuals (one-on-one) as well as couples/family/group. Reactive services includes counselling, therapy or spiritual, social, physical or psychological specific interventions and may be long or short-term interventions. Purpose/importance Interventions reactively responds to challenges and/or needs of SAPS employees, which has a negative impact on social, physical, psychological and spiritual wellness and functioning and ultimately the work performance of SAPS. New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Case files, and statistic forms. Intake registers is confidential as well as process notes and diary purpose) entries and can only be viewed by relevant senior professionals. System used for Manual System: Manual intake registers and monthly reports. performance information Supporting evidence for Information generated from monthly intake registers and monthly reports is captured in on Excel quarterly/annual reporting spreadsheet. Calculation type Cumulative Method of calculation The number of requests received divided by the total number of request attended to (formula) Data limitations Risk factors such as: o Lack of resources such as telephone line, no IT equipment – no intra or internet; o Lack of proper data analysis system. Reporting cycle Quarterly and annually Desired performance 100% reached Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation Component Head: Employee Health and Wellness responsibility Official directives National Instruction 18/1998 (Version.03)

South African Police Service 16 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of operational employees debriefed subsequent to attending a crime scene and operations5 in relation to requests received and incidents being reported

Short definition Debriefing of employees is the ventilation of the emotional impact of traumatic and stressful incidents on employees of the organisation. Debriefing entails the intervention directly after a traumatic incident within (24 – 72 hours) with a follow-up session after three to six weeks and long term interventions at high risk unit in the form of the multiple stressors. Purpose/importance Members should still be able to carry on with their day-to-day activities even after having been exposed to a traumatic event. It is a method of regaining control after a traumatic incident. It is the responsibility of the employer to address injuries obtained during duty even if it is psychological injuries. The reporting of the traumatic incident is compulsory by commanders however the employee can decline as an informed decision. The multiple stressors at high-risk units are mandatory. New indicator A continuation from previous financial year Type of indicator Output Source (document for The EHW Case Register report. Commander’s Report (form 1). Trauma Register (form 2). audit purpose) System used for Manual Systems performance information o Case register o Reporting of traumatic incident by the commander (form 1) o Trauma Register o Spreadsheet Supporting evidence for Copy of EHW spreadsheet quarterly/annual reporting Calculation type Cumulative Method of calculation Employees debriefed divided by the number of requests received for debriefing (Formula) Data limitations Non-reporting of traumatic incidents on case register by Provinces/Stations. Non-reporting of traumatic incidents on the reporting format. Non-compliance with internal administration processes before and after debriefing. Reporting cycle Quarterly and annually Desired performance 100% debriefings held Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation Component Head: EHW responsibility Official directives National Instruction 18/1998 v0.03

5 This relates to defined incidents of a violent nature that members attend to, e.g. violent protests and murder scenes. South African Police Service 17 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Average acceptable rate of unscheduled absence (sick and incapacity leave) Short definition This indicator measures the percentage of days that members within the Service were absent due to sick leave and temporary incapacity leave during a specific period. Purpose/importance The measurement of unscheduled absence (sick leave) is a method to determine the availability of work force and to minimise the negative impact thereof on service delivery. New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Leave Register (SAPS 26), PERSAP report and SAPS Efficiency report purpose) System used for performance SAPS Efficiency Index / PERSAP information Supporting evidence for PERSAL reports, SAPS Efficiency Index report quarterly/annual reporting Calculation type Cumulative Method of calculation Number of sick days taken by employees divided by 21.7 (average number of working days per (formula) month) x total number of members x 100, expressed as a percentage Data limitations There will always be a time delay between the actual capturing of absence and the time when the report is drawn from PERSAP Reporting cycle Quarterly and annually Desired performance A maximum of 5,75% Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Section Head: Service Terminations Official directives National Instruction 2/2004 Policy on incapacity leave and ill health retirement (PILIR) Resolution 7/2000 Resolution 5/2001 Head Office letter 4/9/1 dated 2006/06/06, Determination and directive on leave in the Public Service

South African Police Service 18 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of days taken to capture leave transactions (scheduled or unscheduled) Short definition The indicator measures to the number of days taken to capture any period of absence on PERSAL from the date of the commencement of the leave. Periods of absenteeism must be captured on PERSAL within 14 days of commencement of the absenteeism. Purpose/importance The purpose of the indicator is to ensure that all periods of absence are accounted for on leave records and on PERSAL within the shortest period of time. New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Leave Register (SAPS 26), PERSAP report and SAPS Efficiency report for provinces purpose) System used for performance SAPS Efficiency Index/PERSAP information Supporting evidence for PERSAP reports, SAPS Efficiency Index report quarterly/annual reporting Calculation type Cumulative Method of calculation SAPS Efficiency Index automatically calculates the days taken to capture leave. (formula) PERSAP LEAVE report: All leave captured for the assessment period within 20 days (calendar days) from the date leave commenced. All leave captured for the assessment period within number of days specified X 100 = % captured within 14 days. 100% - ( )% captured beyond 14 days = % captured within 14 days Data limitations The PERSAL System counts periods negatively more than once when amendments are made to periods of absence.

Reporting cycle Quarterly and annually Desired performance 92% within 14 days Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation responsibility Stations, clusters, units, Provinces and Divisions (All organisational levels) Official directives National Instruction 2/2004 Resolution 7/2000 Resolution 5/2001 Determination and directive on leave in the Public Service

South African Police Service 19 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of employees who take 10 days compulsory leave Short definition The indicator relates to the total number of personnel who have utilised 10 days compulsory leave per leave cycle (January to December) annually. Purpose/importance The purpose of the indicator is to ensure that employees utilise their leave in terms of prescripts and that employees are afforded the opportunity to rest sufficiently. New indicator A continuation from previous financial year Type of indicator Activity Source (document for PERSAP reports. Leave Register (SAPS 26) audit purpose) System used for PERSAP System performance information Supporting evidence for PERSAL reports quarterly/annual reporting Calculation type Cumulative Method of calculation Number of employees as per PERSAP Report VERLOF10 who utilised more than 10 days annual leave (formula) divided by number of employees in the Organisation as per Power Stats on the last date of the assessment period, expressed as a percentage. Data limitations Periods of absence of shift workers are captured by users as per their working days and not as one consecutive period. Reporting cycle Quarterly and annually Desired performance A minimum of 65% Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation Provincial/Divisional Commissioners. All organisational levels responsibility Official directives National Instruction 2/2004 Resolution 7/2000 Resolution 5/2001 Determination and directive on leave in the Public Service e.g letter that states that employees must take 10 days compulsory leave

South African Police Service 20 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of police stations demographically analysed to inform resource allocation processes

Short definition The demographic analysis should be conducted based on the year plan for visits to police stations, starting from the beginning of financial year 2015/2016: o Demographics; o Court Information; o Service Points; o CSC Activities; o Crime Prevention Activities; Police Stations o Detective Services functions; o Support Services functions; o Station Infrastructure; o Access points to police station Purpose/ To ensure sufficient resources (both physical and human) to improve service delivery at the police stations. importance

New indicator New indicator

Type of indicator Effectiveness and efficiency

Source (document for audit Year plan and comprehensive report on the findings of the analysis. purpose)

System used for performance Copy of spreadsheet from work-study investigation manual registers (spreadsheet). information Supporting evidence Year plan of stations to be analysed. for quarterly / annual reporting

Calculation type Cumulative

Method of calculation (formula) 379 police stations to be demographically analysed (according to year plan) versus actual demographic analyses figure. The total number of police stations, demographically analyses figure. Data limitations -

Reporting cycle Quarterly and annually

Desired performance 379 Police Stations

Reporting responsibility Division: Human Resource Management will manage and report on the indicator

Implementation Responsibility Organisational Development

Official directives Public Service Regulations; 2001, Chapter 1 OD Mandate (Draft National Instruction and Policy) Names/No of National Instruction and Policy SAPS Act, 1995 (Act No. 68 of 1995) Delegation of Authority (National Level) SAPS Employment Regulation, 2008 (Regulation 20 of 2008)

South African Police Service 21 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of structures approved against the Organisational Design and Development Plan Short definition Diagnostic process; determine requirements, design, plan, implement; and monitor end evaluate. The process should be finalised within 4 months. The process should be based on the Organisational Design and Development Plan and includes organisational, functional and post structures. Purpose/ To ensure that the organisation provide correct treatment as identified in the diagnosis (whether it is importance structural problem, leadership problem, capacity and competency problem, or procedures and methods problem) before embarking on the work study investigation process. In addition, to ensure that 100% of structures appearing on the Organisational Design and Development Plan are developed and approved within a financial year. New indicator New indicator Type of indicator Outcome Source (document for Tabled work study reports audit purpose) System used for o Approved work-study investigation reports performance information o Work-study investigation manual register o Manual System o Excel spreadsheet Supporting evidence for Spreadsheet quarterly / annual reporting Calculation type Non-cumulative Method of calculation Total number of tabled work study investigations that is compliant to the DPSA Guideline on (formula) Organisational Development (six phases) divided by the total number of work study investigation requests Data limitations - Reporting cycle Quarterly and annually Desired performance 100% structures approved in terms of Organisational Design and Development Plan Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation Organisational Development Responsibility Official directives o Public Service Regulations; 2001, Chapter 1 o OD Mandate (Draft National Instruction and Policy) Names/No of National Instruction and Policy o SAPS Act, 1995 (Act No. 68 of 1995) o Delegation of Authority (National Level) o SAPS Employment Regulation, 2008 (Regulation 20 of 2008)

South African Police Service 22 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of structures reviewed in terms of the three year rolling plan Short definition Reviewable of structures based on: alignment with the organisational strategy and procedures; whether the structure is still relevant after 5 years of implementation; if there is an additional/abolishment/transfer/duplication of function(s), Purpose/ To ensure effectiveness, efficiency and improve service delivery within the organisation. importance New indicator New indicator Type of indicator Indicator is measuring (effectiveness and efficiency) Source (document for audit Completed work study reports. purpose) System used for o Work-study investigation reports performance information o Work-study investigation manual register (spreadsheet)

Supporting evidence for Information generated from excel spreadsheet quarterly / annual reporting Calculation type Cumulative Method of calculation 11 business units’ structures to be reviewed minus actual structures reviewed. No of structures (formula) reviewed for a specific period. Data limitations - Reporting cycle Quarterly and annually Desired performance 11 Business units Reporting responsibility Division: Human Resource Management will manage and report on the indicator Implementation Organisational Development Responsibility Official directives o Public Service Regulations; 2001, Chapter 1 o OD Mandate (Draft National Instruction and Policy) Names/No of National Instruction and Policy o SAPS Act, 1995 (Act No. 68 of 1995) o Delegation of Authority (National Level) o SAPS Employment Regulation, 2008 (Regulation 20 of 2008)

South African Police Service 23 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Ratio of personnel to vehicles

Short definition The indicator provides a measurement for the average number of personnel who utilise an active police motor vehicle Purpose/importance To provide SAPS Management with a ratio of personnel to motor vehicles in the SAPS. This is important in determining the need and deciding on the allocation of motor vehicles for policing. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit Provisioning Administration System (PAS), LOGWEB report DR0052B, PERSAP Report (5.3.53) purpose) System used for The Provisioning Administration System (PAS) for the actual number of active motor vehicles. The performance information PERSAP for the actual number of personnel on strength is utilised for the quarterly feedback. The personnel figures contained in the Vulindlela Tables provided by SAPS Personnel Services are utilised to determine the ratios for the SAPS Annual Report. Supporting evidence for LOGWEB report DR0052B, PERSAP Report (5.3.53), Vulindlela (HR Oversight Report) –Annual quarterly/annual reporting reporting

Calculation type Cumulative Method of calculation The actual number of personnel at the end of a quarter/financial year, divided by the actual number of (formula) active motor vehicles at the end of a quarter/financial year, expressed as a ratio. Data limitations Only active motor vehicles are counted. It excludes all other types of transport for example, aero planes, trailers and boats. (SMS vehicles are not used to determine the ratio, only SAPS owned vehicles) Reporting cycle Quarterly and annually

Desired performance Maintain a ratio of 4.51:1 personnel to vehicles Reporting responsibility The Division: Supply Chain Management will manage and report on the indicator Implementation Component: Vehicle Fleet and Personnel responsibility Official directives Target described in the Annual Performance Plan 2015/16

South African Police Service 24 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of firearms and bullet-resistant vests distributed Short definition SAPS firearms and bullet-resistant vests are assets that need to be distributed to all end users within the SAPS. Purpose/importance The purpose is to ensure that firearms and bullet-resistant vests are distributed to all end users in the SAPS. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit PAS Reports R0375 purpose) System used for performance Provisioning Administration System (PAS) information Supporting evidence for PAS Report R0375/R10063 quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) The actual number of items distributed divided by the total number of items requested by the end users, expressed as a percentage i.e. 500 distributed x 100 / 800 requested = 62.5% distributed (items may also be issued from the SAPS buffer stock). Data limitations The firearm equipment and the BRV tiles, Inners and Outers are included in the total number of active items in the SAPS. (Part of the measurement). Reporting cycle Quarterly and annually Desired performance 100% firearms and bullet-resistant vests planned for, procured and distributed Reporting responsibility Division: Supply Chain Management will manage and report on the indicator Implementation responsibility All organisational levels Official directives Standing Orders (Stores) 2, 3, 12, 48. 19/1/1 dated 2013-03-04: Submission of Annual needs for Procurement purposes: Supply Chain Management. 19/1/1 dated 2014-04-29: Government Property: Control over: Issuing of stock by Provisioning Stores and Receipt of stock by Accounting Functionaries.

South African Police Service 25 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of official SAPS firearms dot peen marked

Short definition SAPS firearms is a priority asset that needs to be managed in terms of the Firearms Control Act, 2000. The marking of firearms is for the purposes of unique identification and tracking in the event of any loss of the asset. Purpose/importance The purpose is to ensure that firearms are uniquely codified as being an asset of the SAPS. This will enable the tracing of ownership in the event of firearms recovered and where their serial numbers have been removed. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit The PAS is updated from the Firearm Permit System that issues a barcode and after marking purpose) relays the status to the PAS. System used for performance The total number of active firearms and the total number of active firearms marked is obtained information from the PAS (LOGWEBB). Supporting evidence for (Information generated from the PAS (LOGWEBB) is recorded on the SCM dashboard. quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) The actual number of active firearms marked divided by the total number of active firearms in stock on the PAS, expressed as a percentage. Data limitations Firearms that are classified as heritage firearms are excluded from marking and are not included in the total number of active firearms. Reporting cycle Quarterly and annually Desired performance 100% Reporting responsibility The Division: Supply Chain Management will manage and report on the indicator Implementation responsibility Supply Chain Management Official directives Firearm Control Act, 2000 (Act No.60 of 2000)

South African Police Service 26 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of planned police facility projects completed as per SAPS Indicator title Infrastructure Development Plan (Capital works, leases and maintenance)6 Short definition SAPS infrastructure is planned for specific phases to be completed in a financial year. Infrastructure Development Plan “Building Programme” of which then cascades to that of the Annual Performance Plan (APP) for the said Reporting Cycle. Purpose/importance It shows the status of completion of a project. It provides the status of the project, an early warning in terms of progress and/or expenditure for management to decide on the project management principles of time, cost, utilities and quality of the project against the original and approved scope. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit Approved Project Execution Plan for each project on the approved SAPS Infrastructure Plan. purpose) System used for performance Manual system information DPW Projects (non-devolved): Works Control System (WCS). Leases: Property Management Information System (PMIS). Supporting evidence for Manual Spreadsheet quarterly/annual reporting Calculation type Non-Cumulative

Method of calculation Actual work completed against the work planned to be completed in a financial year. The (formula) completion status of each planned phase is obtained as per the work completed against an approved project execution plan at any given time.\ Data limitations The execution of construction projects occurs in a naturally occurring dynamic environment with various external dependencies for example, weather, performance of a contractor, workforce availability etc. Reporting cycle Quarterly and annually

Desired performance 80%

Reporting responsibility The Division: Facilities Management will manage and report on the indicator Implementation responsibility The Division: Facilities Management Official directives Joint Building Contracts Committee (JBCC) & Public Financial Management Act (PFMA)

6 Sensitive to approve budget South African Police Service 27 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage variation from approved infrastructure project budget

Short definition Provides information on the extent of variation of expenditure of the total budget allocated to infrastructure. Provides information on the actual expenditure against the planned expenditure only on the budget allocated to stations that are devolved to the SAPS. It provides for the allowed measure of spread over and below the allocation (20%). Purpose/importance To measure the actual expenditure against the planned expenditure only on the budget allocated to stations that are devolved to the SAPS. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit Requests for variation on expenditures are received and submitted to the relevant BAC for purpose) approval. Financial Authorisations are adjusted accordingly. (Polfin & Procurement Authority/ Bids) System used for performance DPW projects: Works Control System (WCS) information SAPS projects: Manual spreadsheets and Project Execution Plans (PEP) Supporting evidence for (Project Plans) held by the Project Management Office quarterly/annual reporting Calculation type Cumulative Method of calculation Actual expenditure against the allocated budget expressed as a percentage that is evaluated on (formula) whether it exceeds the upper limit or is less than the lower limit (20%) over or less than the 100% target. Variations Orders are defined as scheduled and non-scheduled tariffs and can vary between 20% and 65%. Data limitations All expenditure except for infrastructure allocation. Variations Orders are defined as Scheduled- (20%) and Non Scheduled tariffs (65%) are allowed on projects due to unforeseen circumstances and projects within the target are excluded. Reporting cycle Annually Desired performance 20% variance appetite Reporting responsibility The Division: Supply Chain Management will manage and report on the indicator Implementation responsibility Component: Immovable Assets Management Official directives Treasury Regulations - PFMA

South African Police Service 28 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of identified Information Communication Technology (ICT) Infrastructure sites modernised, implemented and maintained

Short definition The ICT Infrastructure plans focuses on modernisation, implementation and maintenance of the following: o The National Network; o Radio Communication Services; o Expand Closed Circuit Television (CCTV) infrastructure capacity; o Establish and Modernise Audio Visual (e.g. voice, video) etc.; o Establishment of the Network Operations Centre; o Restructure and expand Hosting Services; and o Expand and maintain End User Equipment. Purpose/importance To ensure a stable, reliable and secured operating environment for ICT services. New indicator New indicator Type of indicator Input Source (document for audit Approved business cases and project schedules signed by the Component Head. purpose) System used for performance Manual system. A quarterly report template completed by the Project/System Manager for an information update on progress made during a specific quarter on all identified Information and Communication initiatives. Supporting evidence for A report generated from MS Project. quarterly/annual reporting Calculation type Cumulative Method of calculation Actual milestones achieved against the planned project milestones to be achieved. The achievement status of each planned milestone is obtained as per the project deliverables completed against an approved project plan at any given time. Data limitations The definition of objective weighted project milestones and associated project cost information availability. Reporting cycle Quarterly and annually Desired performance 95% Reporting responsibility The Division: Technology Management Services will manage and report on the indicator Implementation responsibility Division: Technology Management Services Official directives ECA Act, 1989 (Act No. 73 of 1989), ICASA Act , 2000 (Act No.13 of 2000), Broadband policy 2013, Spectrum policy, PFMA, 1999 (Act No. 1 of 1999 as amended by Act 29 of 1999), Treasury Regulations 2005, Public Service Act, 1994 (Act No. 103 of 1994), Public Service Regulations 2001, Minimum Information Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No. 88 of 1998) as amended by Act No. 38 of 2002 and all Governance structures existing within SAPS.

South African Police Service 29 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of prioritised Information Systems (IS) / Solutions developed, implemented and maintained within SAPS

Short definition The IS/Solution plan ensure; o Maintain and manage the data and information resources in order to ensure reliable and up to date strategic information is available for strategic management and operations. o Plan and execute the integration of all business systems and applications in order to improve and increase the efficient use of systems. Purpose/importance To provide, integrate and sustain IS/Solutions to support business processes and objectives. New indicator New indicator Type of indicator Input Source (document for audit IJS approved project summary plans by the National Commissioner, IJS Board and National purpose) Treasury. CJS approved project summary plans by the National Commissioner and National Treasury. TMS operational projects approved business cases and project schedules signed by the Component Head. System used for performance Manual system information Supporting evidence for A report generated from MS Project. quarterly/annual reporting Calculation type Cumulative percentage Method of calculation Actual milestones achieved against the planned project milestones to be achieved. The achievement status of each planned milestone is obtained as per the project deliverables completed against an approved project plan at any given time. Data limitations The definition of objective weighted project milestones and associated project cost information availability. Reporting cycle Quarterly and annually Desired performance 70% Reporting responsibility The Division: Technology Management Services will manage and report on the indicator Implementation responsibility Division: Technology Management Services Official directives ECA Act, 1989 (Act No. 73 of 1989), DNA Act, 2013 (Act No. 37 of 2013), Goods and Services Act, 1982, Firearm Act, 2000 (Act No. 60 of 2000), SAPS Act, 1995 (Act No. 65 of 1995), ICASA Act, 2000 (Act No. 13 of 2000), Broadband policy 2013, Spectrum policy , PFMA, 1999 (Act No. 1 of 1999 as amended by Act 29 of 1999), Treasury Regulations 2005, Public Service Act, 1994 (Act No. 103 of 1994), Public Service Regulations 2001, Minimum Information Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No. 88 of 1998) as amended by Act No. 38 of 2002 and all Governance structures existing within SAPS.

South African Police Service 30 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of IS/ICT Governance approved, implemented and improved within the SAPS

Short definition The implementation and improvement of IS/ICT Governance supports the SAPS strategic objectives by ensuring: o The effective and efficient management of IS/ICT and o The use of technology as an enabler in support of policing capabilities.

The IS/ICT Governance Plan will provide an understanding of the current state of IT Governance within SAPS; determine improvements and compliance to DPSA Corporate Governance of Information and Communication Technology Policy Framework (CGICTPF) implementation. Purpose/importance To guide and support the approach to the development, implementation, monitoring, evaluation, and improvement of IS/ICT Governance. New indicator New indicator Type of indicator Input Source (document for audit Planned key requirements to develop and implement IS/ICT Governance for SAPS in line with purpose) the Public Sector IT Governance Framework System used for performance Manual System information Supporting evidence for A report generated from MS Project. quarterly/annual reporting Calculation type Cumulative Method of calculation Actual deliverables achieved against planned key requirements of IS/ICT Governance, expressed as a percentage. Data limitations Corporate Governance Committee to provide effect to legislative requirement and improve IS/ICT Governance. Reporting cycle Quarterly and annually Desired performance 60% Reporting responsibility The Division: Technology Management Services will manage and report on the indicator Implementation responsibility Division: Technology Management Services Official directives Public Service Act, 1994 (Act No. 103 of 1994), Public Service Regulations 2001, Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002), Minimum Information Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No. 88 of 1998) as amended by Act No. 38 of 2002, Public Sector Risk Management Framework, Department of Public Service and Administration Corporate Governance of ICT Framework and all Governance structures existing within SAPS.

South African Police Service 31 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of allocated budget spent on approved IS/ICT project

Short definition Provides information on the actual expenditure against budget allocated to IS/ICT projects. Purpose/importance The budget provides the benchmarks against which to judge success or failure in reaching goals and facilitates timely corrective measures through monitoring of actual expenditure. New indicator A continuation from previous financial year Type of indicator Input Source (document for audit Budget allocation letters and POLFIN reports purpose) System used for performance POLFIN information Supporting evidence for A quarterly report template quarterly/annual reporting Calculation type Cumulative Method of calculation The actual expenditure divided by the total allocation of approved IS/ICT projects, expressed as a percentage. The percentage spent will be calculated against quarterly amounts approved by National Treasury: Data limitations - Reporting cycle Quarterly and annually Desired performance 98% Reporting responsibility The Division: Technology Management Services will manage and report on the indicator Implementation responsibility Division: Technology Management Services Official directives Annual allocation letter from CFO, The Public Finance Management Act, 1999 (Act No. 1 of 1999 as amended by Act 29 of 1999), National Treasury Instruction 01 of 2013/2014: Cost containment Measures. The Following regulative Framework are part of the procurement processes and ultimately part of the budget spend: Preferential Procurement Policy Framework Act, 2000 (Act No. 5 of 2000) and Preferential Procurement Regulations 2011, Treasury Regulations 2005, PPPFA Regulations 2001, Supply Chain Management – A Guide For Accounting Officers/Authorities 2004, Broad Based Black Economic Empowerment Act, 2003 (Act No. 53 of 2003) (B-BBEE), SITA Act, 1998 (Act No. 88 of 1998) as amended by Act No. 38 of 2002.

South African Police Service 32 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of legitimate invoices paid within 30 days

Short definition Provides information on the extent of invoices captured and paid within 30 days by SAPS Purpose/importance The purpose is to ensure that invoices received by SAPS are paid within the prescribed 30 days period New indicator A continuation from previous financial year Type of indicator Activity Source (document for audit Invoice purpose) System used for performance POLFIN information Supporting evidence for POLFIN Report #4.6.61 quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) The actual number of invoices received and scheduled for payment within the prescribed 30 day period divided by the number of all invoices paid, expressed as a percentage Data limitations - Reporting cycle Quarterly and annually Desired performance 98% of legitimate invoices received are paid within the prescribed 30 day period Reporting responsibility Division: Financial Management Implementation responsibility Division: Financial Management Official directives Section 38(1)(f) of the Public Finance Management Act, 1999 Treasury Regulation 8.2.3 issued in terms of Section 76 of the PMFA The National Treasury’s Instruction Note No. 34 of 30 November 2011

South African Police Service 33 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage reduction in new incidents leading to civil claims lodged Indicator title against the SAPS

Short definition The indicator relates to the reduction in new incidents leading to civil claims lodged against the SAPS for damages suffered as a result of police actions. Purpose/importance To reduce civil claims lodged against the SAPS

New indicator A continuation from the previous financial year Type of indicator Activity Source (document for audit purpose) Letter of demand/notice/claim letter

System used for performance Loss Control System information Supporting evidence for System generated report quarterly/annual reporting Calculation type Cumulative Method of calculation Number of civil claims registered in the current financial year divided by the number of civil claims registered in the previous financial year, expressed as a percentage Data limitations - Reporting cycle Quarterly and Annually Desired performance Reduce by 3,4% Reporting responsibility Division: Legal Services Implementation responsibility All organisational levels Official directives Loss Management Manual; All directives & instructions relating to arrests, detention, pocket books, cell registers, occurrence books; etc.

South African Police Service 34 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of legally-vetted contracts and agreements in relation to Indicator title the number of requests received

Short definition The indicator relates to the perusal of contracts and agreements upon requests received from the divisions or provinces to verify whether: o The contract was approved at the appropriate level and the procurement processes followed; o Clauses comply with legal principles, legislative prescripts and official SAPS directives; o The SAPS will be in a position to meet with the obligations generated in the contract; o Drafting principles were followed (it is clear what is expected of each party what/when/how); o Language is professional and correct. Purpose/importance To ensure that contracts and agreements entered into by the SAPS are valid, legally sound and comply with the relevant prescripts, including Treasury Regulations and official SAPS directives. New indicator A continuation from the previous financial year Type of indicator Input Source (document for audit purpose) Contracts/Agreements System used for performance Manual system information Supporting evidence for List of contracts and agreements vetted quarterly/annual reporting Calculation type Cumulative Method of calculation Number of requests received divided by the number of requests attended to, expressed as a percentage Data limitations Insufficient information provided by the client. Reluctance of client to request vetting. Clients negotiating, approving and signing contracts on a level lower than DNC level. Reporting cycle Quarterly and annually Desired performance 100% Reporting responsibility Division: Legal Services Implementation responsibility Division: Legal Services Official directives Applicable official directives/guidelines/instructions

South African Police Service 35 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of policies drafted in relation to the number of requests Indicator title received

Short definition The indicator relates to the drafting of policies upon requests received from the Divisional and Head Office components ensuring that: o The need for the drafting of the policy has been approved by the relevant authorities; o The policy is in line with legal principles, legislative imperatives, SAPS official directives; o There is harmony between policies at national and provincial level; o Language is professional and correct; and o The policy is implementable. Purpose/importance To ensure that policies drafted in the SAPS are valid, legally sound, compliant with legal prescripts and implementable New indicator A continuation from the previous financial year. Type of indicator Input Source (document for audit purpose) Drafted policies Finalised policies recorded on the Inmagic Database (Consolidation section) and Intranet. Requests recorded in the Consolidation Case Register. System used for performance Manual system information Supporting evidence for List of policies drafted quarterly/annual reporting Calculation type Cumulative Method of calculation Number of policies drafted divided by the number of requests received, expressed as a percentage. Data limitations Insufficient information from the requestor; Lack of decisiveness by the requestor; Lack of cooperation and commitment by the requester; Insufficient human resource to develop or evaluate policies Reporting cycle Quarterly and annually Desired performance 100% Reporting responsibility Division: Legal Services Implementation responsibility Division: Legal Services Official directives Applicable policies, law, legislation and legal prescripts

South African Police Service 36 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of policies reviewed in terms of the Three Year Rolling Indicator title Plan

Short definition The indicator relates to the review of existing policies upon requests received from Division and Head Office components ensuring that: o The need for the review of the policy has been approved by the relevant authorities; o The reviewed policy is in line with legal principles, legislative imperatives, SAPS official directives; o The reviewed policy remains in harmony with the policies at national and provincial level; o Language is professional and correct; and o The reviewed policy adequately addresses the deficiencies in the existing policy and is implementable. Purpose/importance To ensure that policies are reviewed in the SAPS in line with the Three Year Rolling Plan in order to keep them relevant and current. New indicator New indicator Type of indicator Input, output, outcome Source (document for audit Reviewed policies purpose) System used for performance Manual system information Supporting evidence for List of policies reviewed quarterly/annual reporting Calculation type Cumulative Method of calculation Number of policies reviewed in terms of the Three Year Rolling Plan. Data limitations Lack of decisiveness and commitment by the requestor Lack of cooperation and by other role-players; Insufficient human resource. Reporting cycle Quarterly and annually Desired performance 10% Reporting responsibility Division: Legal Services Implementation responsibility Division: Legal Services Official directives Applicable policies, law, legislation and legal prescripts.

South African Police Service 37 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of inspections conducted within the Service

Short definition The indicator relates to the number of physical inspections that are performed by Inspectorate teams at Head Office and Provincial Inspectorate teams in accordance with the focus areas set for the Inspectorate for the 2015/16 financial year. The inspections include the following types: o Requested Inspections/investigations refers to special assignments i.e. work not planned for (also referred to as ad hoc inspections) in the Annual Operational Plan of the Inspectorate. o A Complete Inspection refers to a comprehensive inspection of all the operational and support functions of a police station/unit/office. Complete Inspections are scheduled inspections and are stipulated in the Annual Operational Plan of the Inspectorate. o A focused inspection refers to an inspection performed at a station/unit/office within the SAPS, which is aimed at a specific predetermined focus area or environment; and o A follow-up inspection refers to an inspection performed at a police station/unit/office with a view to determine whether the deficiencies that were pointed out during a previous inspection/s at the same station/unit/office have been satisfactorily attended to as agreed upon and certified in terms of Standing Order (General) 225, paragraph 6 (17) (b). Purpose/ The purpose of the indicator is to provide an indication of the number and different types of inspection importance activities performed by the Inspectorate in terms of its inspection plan as appended to the Annual Operational Plan of the Inspectorate for 2015/2016. The inspections provide a means of determining compliance with the regulatory framework and whether service standards are met in the performance of duty towards internal and external clients. New indicator A continuation from previous financial years. Type of indicator Activity Source (document for audit Quarterly Reports and Inspection Reports purpose) System used for performance Manual system information Supporting evidence for Quarterly reports quarterly/ annual reporting Calculation type Cumulative Method of calculation The total number of inspections performed by the Inspectorate according to the inspection plan (excluding unannounced and announced visits). Data limitations Inspections as an activity does not directly relate to the number of police stations inspected. This is ascribed to the fact that more than one focus or type of inspection can occur at the same inspection site in a financial year. Reporting cycle Quarterly and annually Desired performance Conduct 790 inspections in 2015/167. Reporting responsibility The Division: Inspectorate will report on the indicator. Implementation responsibility The Division: Inspectorate, in conjunction with the provincial inspectorate will implement the indicator. Official directives -

7 Target includes ad hoc inspections South African Police Service 38 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of recommendations of the Independent Police Investigative Directorate (IPID) implemented

Short definition Recommendations of the Independent Police Investigative Directorate (IPID) refer to disciplinary recommendations made to the SAPS by the IPID in respect of alleged criminal offences by members of the SAPS which have been investigated by the Directorate. Implemented means that the SAPS initiated disciplinary proceedings. Purpose/importance To ensure that SAPS implements disciplinary proceedings referred to SAPS and that IPID is informed accordingly. New indicator A continuation from previous financial year Type of indicator Output Source (document for audit Actual recommendations received from IPID in terms of Sections 28 and 30 of the IPID Act No 1 of purpose) 2011. System used for performance Manual register – IPID excel spreadsheet (monthly template). information Supporting evidence for Excel spreadsheet. Information generated from monthly reports by provinces and divisions is quarterly/annual reporting recorded on an excel spreadsheet. Calculation type Cumulative Method of calculation The total number of recommendations implemented by SAPS divided by the total number of (formula) recommendations received from IPID during the same period, expressed as a percentage. Recommendations implemented will include recommendations received prior to the reporting period. Data limitations IPID recommendations are generated by IPID Provincial Offices and the latter then forward these recommendations to SAPS Provincial and IPID National office. Upon receipt of the recommendations by IPID Head Office, they then forward the said list of recommendation to SAPS Head Office. Only then can SAPS Head Office follow up on whether recommendations were initiated. The list of recommendations received from IPID Head Office and SAPS Head Office is not always the same. Reporting cycle Quarterly and annually Desired performance 85% Indicator responsibility The Division: Human Resource Management will manage and report on the indicator Implementation responsibility Section Head: Employee Relations Official directives IPID Act, 2011 (Act No. 1 of 2011) Protocol Arrangement reference 4/14/1 date 2013-11-06, 2014-02-03 and 2015-01-22 Circular reference 4/14/1 date 2015-03-02

South African Police Service 39 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of repeat audit findings from external assurance providers

Short definition An annual audit is conducted by the Auditor-General of South Africa (AGSA) in terms of the Public Audit Act, 2004 (Act No. 25 of 2004) on predetermined objectives described in the Annual Performance Plan to obtain evidence about the usefulness and reliability of the information reported in the Annual Performance Report. The usefulness of information relates to whether it is presented in accordance with National Treasury principles, whether the reported information is consistent with the planned objectives and whether performance indicators and targets are measurable. The reliability of information relates to whether it adequately reflects the facts (whether it is valid, accurate and complete). Purpose/Importance Measurement is important to endeavour towards a clean audit by external assurance providers on predetermined objectives. New indicator A continuation from previous financial year Type of indicator Outcome Source (document for audit Audit Report of the AGSA purpose) System used for performance Manual system information Supporting evidence for Audit Report of the AGSA quarterly/annual reporting Calculation type Cumulative Method of calculation The total number of material8 audit findings included in the AGSA Audit Report repeated in previous financial years. Data limitations Administrative-related audit findings concerning PDO’s, and audit findings relating to asset and financial management are not included in the measurement. Reporting cycle Annually Desired performance 2 repeat audit findings Reporting responsibility Head: Strategy, Research, Monitoring and Evaluation Implementation responsibility All organisational levels Official directives The Manual for the Management of Non-Financial Performance Information and the practical audit guideline (checklist)

8 A material audit finding’s error is above the acceptable error rate. South African Police Service 40 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of audits completed in terms of the approved internal audit plan

Short definition The indicator relates to the number of final audit reports issued for Risk based, IT, Forensic and Performance audits to provide assurance on effectiveness of efficiency, economy, and adequacy controls. Purpose/importance The purpose of the indicator is to monitor and track progress on the implementation of the Internal Audit Annual Plan to ensure that audits are completed in accordance with planned timeframes and to enable Internal Audit management to take timely remedial measures, where necessary during the financial year in order to ensure completion of the planned audits and to add value to clients. New indicator A continuation from the previous financial year Type of indicator Output Source (document for audit purpose) Final Audit report System used for performance Teammate information Supporting evidence for Executive Summary Internal Audit progress reports are generated from Teammate quarterly/annual reporting Calculation type Cumulative Method of calculation (formula) Number of audit reports finalised divided by the number of planned audits, expressed as a percentage Data limitations Audit documents not provided on time by clients, clients cancelling entry and exit meetings and delay in provision of management comments/responds Reporting cycle Quarterly and Annually Desired performance 80% Reporting responsibility Component: Internal Audit Implementation responsibility Internal Audit at all organisational levels Official directives Section 38 of the PFMA, 1999 (Act No. 1 of 1999) Standards for the professional Practice of Internal Auditing, Treasury Regulation, 2005

South African Police Service 41 Technical Indicator Description: Annual Performance Plan, 2015/16

Programme 2: Visible Policing

Purpose: Enable police stations to institute and preserve safety and security, and provide for specialised interventions and the policing of South Africa’s borders.

Strategic Objectives: To discourage all crimes by providing a proactive and responsive policing service that will reduce the levels of priority crimes.

Performance indicators

Sub-programme: Crime Prevention  Number of reported serious crimes  Number of reported crimes against women  Number of reported crimes against children  Number of reported crimes for unlawful possession of and dealing in drugs  Percentage of stolen/lost firearms recovered in relation to the number of firearms reported stolen/lost  Percentage of stolen/lost state-owned firearms recovered in relation to the number of firearms reported stolen/lost  Percentage of stolen/robbed vehicles recovered in relation to the number of vehicles reported stolen/robbed  Quantity of illicit drugs confiscated as a result of police actions  Volume of liquor confiscated as a result of police actions  Percentage of escapees from police custody versus arrested and charged  Percentage of applications for firearm licenses, permits, authorisations, competency certificates and renewals finalised  Percentage of Police Stations rendering a victim- friendly service to victims of rape, sexual offences, domestic violence and abuse based on the minimum criteria  Percentage of Police Stations where sector policing has been implemented according to the minimum criteria  Percentage of operational community police forums implemented at Police Stations according to set guidelines  Number of rural and rural/urban mixed Police Stations implementing the minimum criteria of the four pillars of the Rural Safety Strategy  Number of crime awareness campaigns conducted  Number of schools linked to Police Stations to advance the school safety programme

Sub-programme: Border Security  Percentage of crime-related hits reacted to as a result of the Movement Control System and Enhanced Movement Control System screening on wanted persons/circulated stolen or robbed vehicles

Sub-programme: Specialised Interventions  Percentage of medium to high-risk incidents stabilised in relation to requests received  Percentage of safe deliveries of valuable and/or dangerous cargo in relation to the number of cargo protection provided

South African Police Service 42 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Crime Prevention

Number of reported: serious crimes9, crimes against women, crimes against Indicator title children and reported crimes for unlawful possession of and dealing in drugs

Short definition The indicator relates to all reported: o Serious crime including contact crimes (murder, attempted murder, sexual offences, assault GBH, common assault, robbery with aggravating circumstances and common robbery), contact- related crimes (arson and malicious damage of property), property related and other serious crime (burglary at residential and business premises, theft of motor vehicles and motorcycles, theft off or from motor vehicles, stock theft, fraud, shoplifting and other theft), o Crimes against women and children (murder, attempted murder, sexual offences, common assault and assault GBH where the victim is a either a woman or a child) & o Reported crimes for unlawful possession of and dealing in drugs: Offences under the Drugs and Drug Trafficking Act, 1992 (Act No. 140 of 1992) o Incidents regarding crime will be reported by telephone, in person at the CSC, or to members patrolling in sectors. o An IR number is generated on the Incident Report Register for all complaints received where a vehicle or member is dispatched to attend the complaint. o Walk in complaints to stations are either dealt with by means of an OB or IR numbers. o The result of the complaint is recorded as P (positive), N (negative), G (no prosecution) or B (refer accident). o P (Positive: SAPS assistance required on the scene, whereby it will be determined whether a crime was committed or not and if it is determined that a crime has been committed, a case docket must be opened and registered on the Crime Administration System (CAS). o N (Negative): false calls, false complaints, complainants cannot be traced, false addresses, etc. o G (No Prosecution): no crime committed or where the complainant/victim does not require police action and there will be no case docket required. o B (Refer Accident): refers to when a vehicle attends to an accident scene and only an accident report needs to be opened

Only positive complaints resulting in a positive case will entail that a docket is opened or registered on the Crime Administration System. In all other State cases a docket will be registered e.g. a murder case whereby the State acts for the deceased. (IR numbers are generated for complaints received telephonically including complaints transferred from CSC to Call Centre. Purpose/importance Reducing the levels of serious crime (including contact crime and trio crime) is a government priority which is linked to Outcome 3 of the JCPS priorities namely that ‘All people in South Africa are and feel safe’. Contact crime, including trio crime is an area of crime which by its nature leads to serious feelings of fear and insecurity because it is this form of crime with which violence is normally associated. New indicator A continuation from previous financial year Type of indicator Impact Source (document for audit Incident Report Register on CAS and SAPS 3M case docket. purpose) OB entry (Only for stations not linked to a 10111 centre). System used for performance Crime Administration System (CAS) information Supporting evidence for Incident Report Register on CAS and SAPS 3M case docket and OB in terms of walk-in complaints quarterly/annual reporting Calculation type Cumulative Method of calculation Percentage increase/decrease in the number of serious crime, crimes against women, crimes against children and reported crimes for unlawful possession of and dealing in drugs.

9 Serious crime includes contact crime (including sexual offences and trio crimes), contact-related crime, property- related crime and other serious crime. Serious Crime in this context excludes crime detected as a result of police action. South African Police Service 43 Technical Indicator Description: Annual Performance Plan, 2015/16

(New – Old ÷ Old x 100)

Data limitations Data excludes crime detected as a result of police action (Illegal possession of firearms and ammunition, drug-related crime and driving under the influence of liquor or drugs) and crimes that are not reported to the SAPS or in cases where the complainant do not wish to open a case.

Not all IR numbers will result in a case docket. A positive complaint may also not necessarily result in a positive case for which a docket must be opened for example, in cases where a complaint is positive, which means a complaint does exist, but the complainant does not wish to open a case docket, in cases where only police assistance is required, breakdown, serving of interdicts etc. In other cases a complaint does not exist, the complainant could not be traced upon arrival of the police or when a complainant forgot where he/she had parked his/her vehicle, but later finds that the vehicle was wrongly parked, no case docket will be opened or registered. Reporting cycle Annually Desired performance 2015/16 Serious crime: Reduced by 2% to 1 790 428 reported crimes Crimes against women: Reduced by 2% to 168 159 reported crimes Crimes against children: Reduced by 2% to 45 034 reported crimes Reported crimes for unlawful possession of and dealing in drugs: Increase by 13% to 294 627 reported crimes Reporting responsibility The Crime Research and Statistics Component at the Division: Crime Intelligence will manage and report on the indicator Implementation responsibility All police stations Official directives, guidelines Circular with reference 3/1/5/1/158 dated 2012-04-29, Circular with reference 3/1/5/1/188 dated and instructions that directly 2013-05-03, National Instruction 3 of 2011: Registration of Case Dockets on the Crime relates to the performance Administration System (CAS), SO (G) 259: Rapid Response Services and Radio Equipped Vehicles, indicator SO (G) 28: Duties of a Station Commander, SO (G) 301: Registers, Books and Forms, SO (G) 303: The Occurrence Book (SAPS 10), SOG 10111 Call Centre and Police Stations, dated 2013-05-03

South African Police Service 44 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of stolen/lost firearms recovered in relation to the number of Indicator title firearms reported stolen/lost10

Short definition The indicator relates to the number of stolen and lost firearms for individuals and organisations circulated on the Enhanced Firearms Register System (EFRS) as found in relation to the number of firearms circulated as stolen/lost A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any – (a) device manufactured or designed to propel a bullet or projectile through a barrel or cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-lbs); (b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire ammunition; (c) device which is not at the time capable of discharging any bullet or projectile, but which can be readily altered to be a firearm within the meaning of paragraph (a) or (b); (d) device manufactured to discharge a bullet or any other projectile of .22 calibre or higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas and not by means of burning propellant; or (e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d). Purpose/importance Firearms play an important role in violent crime in South Africa. In many of these crimes, criminals use firearms as an instrument to force their will on their victims. The relationship between the availability of firearms and their use in crime becomes evident when one looks at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-transit robberies, and the spate of attacks on farms and small-holdings. The circulation of reported stolen/lost plays a key role in the investigation of firearm-related crime and ultimately, the efficient control of firearms. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit SAPS521(f) purpose)

System used for performance Enhanced Firearms Register System (EFRS) & JTrac information

Supporting evidence for Data generated from the EFRS transferred to JTrac and consolidated into a single final reporting quarterly/annual reporting table

Calculation type Non-cumulative

Method of calculation The number of stolen and lost firearms circulated as found as per the EFRS divided by the number of firearms circulated as stolen/lost, expressed as a percentage.

Performance includes firearms owned by individuals, dealers, institutions and firearms forfeited to the state (e.g. unidentifiable firearms)11 which were circulated on the EFRS (firearms recovered that were stolen/lost within the reporting period & firearms recovered that were stolen/lost prior to the reporting period).

Performance excludes any firearms legally in possession of the owner but voluntary surrendered to the SAPS for destruction.

10 Serious crime includes contact crime (including sexual offences and trio crimes), contact-related crime, property- related crime and other serious crime. Serious Crime in this context excludes crime detected as a result of police action. 11 A number of firearms without serial numbers are recovered after being used in illicit activities. It might be that some of these firearms have been reported and circulated as stolen or lost firearms on the EFRS. If serial numbers cannot be retrieved, the firearm cannot be identified and linked to a firearm owner and therefore the status of the firearm on the name of the original owner cannot be amended from ‘stolen/lost’ to ‘found’. These unidentified firearms are issued with Weapon Registration (WR) Numbers and are included in the total of recoveries for this indicator. South African Police Service 45 Technical Indicator Description: Annual Performance Plan, 2015/16

Data limitations In the following circumstances, a firearms cannot be immediately circulated as lost or stolen and as a result will delay the circulation process:  If the reported firearm is not registered on the system or  If the reported firearm is not registered in the name of the person claiming to be the legal owner.

In the following circumstances, a recovered firearms cannot immediately be cancelled as recovered on the system and as a result will delay the cancelation process:  If the serial number of the recovered firearm correspond with another firearm already registered on the system (duplicated serial numbers)  If the serial number of the recovered firearm has been removed or the firearm does not have a serial number  Any firearm that is illegal or for which the owner is not registered on the system (Unlicensed firearms) Reporting cycle Quarterly and annually

Desired performance 2015/16 Recover a minimum of 85%

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Station: Detectives Commander acknowledges, circulates and investigates. Also ensures that a SAPS 521(f) is filed in the case docket and that the SAPS13 store clerk. Cluster: Provincial Commander: FLASH, verify whether circulations was done correctly and file SAPS 521(f) Province: Region Commanders verifies that all firearms were correctly circulated on the EFRS. Central Firearm Registry: Section Head: CFR monitors circulation of firearms and monitors the cancellation of recovered firearms. Official directives, guidelines Circular with reference 27/5/2 dated 2012-11-07, National Instruction 3 of 2011: Registration of and instructions that directly Case Dockets on the Crime Administration System (CAS), SO (G) 332: Found Property, SO (G) relates to the performance 334: Property Register (SAPS 13), The Firearm Control Act, 2000 (Act No. 60 of 2000), The indicator Firearm Control Act, 2000 Regulations, 2004.

South African Police Service 46 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of stolen/lost state-owned firearms recovered in relation to the Indicator title number of state-owned firearms reported stolen/lost

Short definition The indicator relates to the number of State-owned firearms stolen and lost as circulated on the Enhanced Firearms Register System (EFRS) and the number of these firearms recovered and positively linked as a State owned firearm by means of the serial number. A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any – (a) device manufactured or designed to propel a bullet or projectile through a barrel or cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-lbs); (b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire ammunition; (c) device which is not at the time capable of discharging any bullet or projectile, but which can be readily altered to be a firearm within the meaning of paragraph (a) or (b); (d) device manufactured to discharge a bullet or any other projectile of .22 calibre or higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas and not by means of burning propellant; or (e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).

State owned firearms refer to any firearm (in terms of the Firearm Controls Act, 200) which has been allocated to a Governmental department for official use in the execution of day-to-day functions.

Purpose/importance Firearms play an important role in violent crime in South Africa. In many of these crimes, criminals use firearms as an instrument to force their will on their victims. The relationship between the availability of firearms and their use in crime becomes evident when one looks at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-transit robberies, and the spate of attacks on farms and small-holdings.

The State as the protector of the inhabitants of South Africa has an even greater responsibility to ensure that the firearms entrusted to protect the communities of South Africa do not fall in the criminal hands and are used against these communities. New indicator New indicator

Type of indicator Output

Source (document for audit SAPS 521(f) purpose)

System used for performance Enhanced Firearms Register System (EFRS), JTrack (other state-owned firearms) & PAS information (SAPS firearms)

Supporting evidence for Data generated from the EFRS transferred to JTrack (other state-owned firearms) and data quarterly/annual reporting generated from the PAS (SAPS firearms) consolidated into a single final reporting table

Calculation type Non-cumulative

Method of calculation The number of stolen and lost firearms circulated on the EFRS as found/recorded on PAS divided by the number of firearms circulated as stolen/lost, expressed as a percentage. Performance includes SAPS and other state-owned firearms (firearms recovered that were stolen/lost within to the reporting period & firearms recovered that were stolen/lost prior to the reporting period). Data limitations The only manner to identify a recovered firearm as a state firearm is by means of the serial number as the serial number is the only identification marks to link the firearm with an owner.

If serial numbers cannot be retrieved, the firearm cannot be identified and linked to a firearm owner and therefore the status of the firearm on the name of the original owner cannot be amended from ‘stolen/lost’ to ‘found’. A number of state owned firearms are recovered without serial numbers but due to the mentioned limitation, it cannot be linked the specific state owned firearm stolen. As a result, the reporting figure for State-owned firearms recovered is lower than the actual

South African Police Service 47 Technical Indicator Description: Annual Performance Plan, 2015/16

recovery rate.

Reporting cycle Quarterly and annually

Desired performance Recover a minimum of 24%

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Station: Detectives Commander acknowledges, circulates and investigates. Also ensures that a SAPS 521(f) is filed in the case docket and that the SAPS13 store clerk. Cluster: Provincial Commander: FLASH, verify whether circulations was done correctly and file SAPS 521(f) Province: Region Commanders verifies that all firearms were correctly circulated on the EFRS. Division: Supply Chain Management: Management of PAS Central Firearm Registry: Section Head: CFR monitors circulation of firearms and monitors the cancellation of recovered firearms. Official directives, guidelines Circular with reference 27/5/2 dated 2012-11-07, National Instruction 3 of 2011: Registration of and instructions that directly Case Dockets on the Crime Administration System (CAS), SO (G) 332: Found Property, SO (G) relates to the performance 334: Property Register (SAPS 13), The Firearm Control Act 2000 (60 of 2000), The Firearm indicator Control Act 60 of 2000 Regulations 2004

South African Police Service 48 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of stolen/robbed vehicles recovered in relation to the number Indicator title of vehicles reported stolen/robbed

Short definition The indicator relates to the number of vehicles circulated as stolen or robbed on the CAS Circulation System (Vehicles) and recovered and cancelled on the CAS Circulation System (Vehicles). A “motor vehicle" in terms of the National Road Traffic Act, 1996 means any self- propelled vehicle and includes- (a) a trailer; and (b) a vehicle having pedals and an engine or an electric motor as an integral part thereof or attached thereto and which is designed or adapted to be propelled by means of such pedals, engine or motor, or both such pedals and engine or motor. Purpose/importance To limit the opportunity that stolen and robbed vehicles are being dismantled for spares, exported to other countries or re-circulation back into the market New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit For identifiable vehicles: Cancellation printout from the Crime Administration System (CAS) purpose) Circulation System (Vehicles) filed on the SAPS 3M case docket For unidentifiable vehicles: Division Visible Policing compiles a manual database of the unidentified vehicles recovered as reported monthly by VSS units Please System used for performance For identifiable vehicles: Crime Administration System (CAS) Circulation System (Vehicles) information For unidentifiable vehicles: Manual database maintained by the Division: Visible Policing Please

Supporting evidence for For identifiable vehicles: Ad hoc report from the Crime Administration System (CAS) Circulation quarterly/annual reporting System (Vehicles) For unidentifiable vehicles: Manual data base from Division: Visible Policing Please Calculation type Non-cumulative

Method of calculation Identified vehicles By adding the figures in the different categories from an ad hoc report from the Crime Administration System (CAS) Circulation System (Vehicles) to obtain a total for each category. (The ad hoc report is categorised in categories 1 to 4 - Cat 1 and 2 (number of vehicles circulated for theft and robbery per province) Cat 3 (number of circulated vehicles recovered within any province – circulated within the same period) Cat 4 (number of circulated vehicles recovered within any province – vehicles were circulated before the reporting period). The calculation is Cat 3 + 4 divided by Cat 1 + 2 Unidentified vehicles A number of vehicles without vehicle identifiers are recovered. It might be that some of these vehicles have been circulated as stolen or robbed vehicles on the CAS Circulation System (Vehicles). If vehicle identifiers cannot be retrieved, the vehicle cannot be identified and linked to a vehicle owner and therefore the vehicle cannot be cancelled as recovered on the CAS circulation system (vehicles). These vehicles will reflect as “Unidentified vehicles recovered” and are included in the performance. Performance includes vehicles recovered that were stolen/lost prior to the reporting period. Data limitations A number of vehicles without vehicle identifiers are recovered. It might be that some of these vehicles have been circulated as stolen or robbed vehicles on the CAS Circulation System (Vehicles). If vehicle identifiers cannot be retrieved, the vehicle cannot be identified and linked to a vehicle owner and therefore the vehicle cannot be cancelled as recovered on the system. Performance information therefore only includes vehicles that could be positively identified through a vehicle identifier and cancelled on the CAS Circulation System (Vehicles) as recovered as well as unidentified vehicles. Reporting cycle Quarterly and annually

Desired performance 2015/16 Recover a minimum of 50%12 reported stolen/robbed vehicles

12 Target published in the 2014/15 Annual Performance Plan excluded vehicles that could not be positively linked to lawful owners. South African Police Service 49 Technical Indicator Description: Annual Performance Plan, 2015/16

Reporting responsibility The Division: Detective Service to acquire raw data and process it into a user friendly table in order for the Division: Visible Policing to manage a database on unidentified vehicles in the VSS facilities manage and report on the performance indicator. Implementation responsibility Station: Station Commander, Receiving, storage, reporting, disposal of vehicle Province: Provincial Head: Visible Policing: Monitoring and evaluating successes VSS: VSS Commander at VSS facility: Receive, storage, monitor and evaluate, disposal Official directives, guidelines and National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration System instructions that directly relates to (CAS), SO (G) 332: Found Property, SO (G) 333: Exhibits, SO (G) 334: Property Register the performance indicator (SAPS 13)

South African Police Service 50 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Quantity of illicit drugs confiscated as a result of police actions

Short definition The indicator relates to the quantity of illicit drugs confiscated. The SAPS focus on Cannabis, Mandrax tablets, Cocaine, Crystal meth (Tik-Tik) and Heroin as these drugs pose major threats to South Africa. These drugs are confiscated during operations and day-to-day activities. An operation is a planned activity executed over a predetermined period, according to an approved operational plan and based on information or intelligence to address a specific crime problem which exists at national, provincial, cluster or police station level. Day-to-day activities include activities executed during normal tour of duty at national, provincial, cluster or station level without an approved operational plan. Purpose/importance Drugs are viewed as a crime generator because abusers of drugs frequently get involved in criminal activities to support their dependency. As the urgency of addiction increases, these crimes can often become violent. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Operations: Operational Plan and Success Capturing Report (SAPS 594) purpose) Day-to-day activities: Success Capturing Report (SAPS 594) at all police stations

System used for performance Operational Planning and Monitoring (OPAM) System information

Supporting evidence for OPAM Audit Situation Report for a period quarterly/annual reporting

Calculation type Cumulative

Method of calculation The cumulative quantity of drugs as per the OPAM system Drugs recorded on the system are captured in milligram or kilogram on the OPAM system by the appointed data capturer and are automatically converted to grams by the OPAM system Data limitations Confiscated drugs recorded in the Exhibit Register (SAPS 13 Register) that could not be positively identified (outcome of analysis from FSL not yet available) at the time of reporting; and Unavailability of weighing scales at police station level can result in the incorrect recording of mass of drugs (Weighing scales are not beyond the SAPS but are essential for correct reporting). Reporting cycle Quarterly and annually

Desired performance 2015/16 Cannabis: Increase by 3% to 283 817,272 kg Mandrax: (Tablets): Increase by 3% to 226 88313 Cocaine: Increase by 3% to 113,150 kg Crystal meth (Tik-Tik): Increase by 3% to 267,552kg Heroin: Increase by 3% to 3,077kg Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Police stations are responsible to register all approved operations on the OPAM system. A SAPS 594 must be completed by all operational members during the approved operation or day-to-day activity for capturing on the OPAM system by the appointed data capturer following the execution of the operation or day-to-day activity. The primary, secondary or additional approver appointed at the station is responsible to verify all information captured on the SAPS 594 and OPAM system. The Division: Visible Policing prints a Success Management Report from the OPAM system and reports on the indicator.

13 The average of 2011/12, 2012/13 and 2013/14 was used to calculate the medium term targets South African Police Service 51 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines and Circular with reference 3/1/5/1/161 dated 2014-02-25, Circular with reference 3/1/5/1/162 instructions that directly relates to dated 2013-11-26, Circular with reference 3/1/5/1/162 dated 2014-03-20, Circular with reference 45/8/2(1) dated 2011-09-15, Circular with reference 45/8/2(1) dated 2012-12-04, the performance indicator Circular with reference 45/8/2(1) dated 2013-04-10, OPAM Standard Operational Procedure (SOP)

South African Police Service 52 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Volume of liquor confiscated as a result of police actions

Short definition The indicator relates to the volume of liquor confiscated. Liquor means: a liquor product, (wine, spirit, alcohol fruit beverages etc.) as defined in section 1 of the Liquor Products Act No 60 of 1989; beer or traditional African beer (sorghum); or any other substance or drink declared to be liquor under section 42(2)(a) of the Liquor Act, 2003 (Act No. 59 of 2003). Confiscation of liquor is conducted at illegal/unlicensed premises (which includes illegal macro/or micro manufacturers or distributors) during liquor operations and day-to-day operations to enforce liquor legislation. An operation is a planned activity executed over a predetermined period, according to an approved operational plan and based on information or intelligence to address a specific crime problem which exists at national, provincial, cluster or police station level. Day-to-day activities include activities executed during normal tour of duty at national, provincial, cluster or station level without an approved operational plan. Purpose/importance To contribute towards the reduction of contact crimes, to ensure a reduction in the proliferation of illegal liquor outlets/illegal manufactures and illegal distributors to reduce the accessibility of liquor to unlicensed liquor outlets (shebeens). New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Operations: Operational Plan and Success Capturing Report (SAPS 594) purpose) Day-to-day activities: Success Capturing Report (SAPS 594) at all police stations

System used for performance Operational Planning and Monitoring (OPAM) System information

Supporting evidence for OPAM Audit Situation Report for a period quarterly/annual reporting

Calculation type Cumulative

Method of calculation Cumulative volume on the recoveries/confiscation of liquor as per the ‘liquor’ and ‘home brew beer’ OPAM lookup values. The aforementioned lookup values will be utilised to calculate performance on this indicator. Liquor recorded on the system are reflected in millilitre and converted to litre. Data limitations In cases where liquor is found lost/abandoned (e.g. suspects have absconded), the liquor must be documented in the SAPS 13 register, and captured on the OPAM system under the relevant value. In these cases, no case docket or FIC will be opened. Reporting cycle Quarterly and annually

Desired performance 2015/16 Increase by 3% to 1 846 243lt

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Station: Station Commander: Ensure the verification of documented, calculated and captured data in SAPS 13 and OPAM system (volume of liquor must correspond) Cluster: Cluster Commander: Monitor data validity, institute measures to address identified shortcomings at station level Province: Provincial Head Visible Policing: Ensure measures are implemented to enhanced data integrity and achievement of performance targets. Official directives, guidelines Circular with reference 3/1/5/1/162 dated 2013-11-26 and instructions that directly Circular with reference 45/8/2(1) dated 2013-04-10 relates to the performance Circular with reference 45/8/2/(1) dated 2011-09-15 indicator Circular with reference 45/8/2/1 over 3/1/1/5/1/162 dated 2012-07-14 Circular with reference 45/8/2/1 over 3/1/1/5/1/162 dated 2012-12-04 OPAM Standard Operational Procedure

South African Police Service 53 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of escapees from police custody versus arrested and charged

Short definition The indicator relates to the percentage of escapees that escaped from lawful SAPS custody, in terms of the Criminal Procedure Act, 1997 (Act No. 51 of 1997), or the Correctional Services Act, 1998 (Act No. 111 of 1998) or the Prisons Act, 1959 (Act No. 8 of 1959). A person is regarded to be in lawful custody according to Section 39(1) of the Criminal Procedure Act, 1997 (Act No. 111 of 1997). The act provides that arrests may be effected with or without a warrant, and which envisages that the arrestee will submit to custody; that he/she must have his/her body touched by the arrestor; or that, if need be, his/her body must be forcibly confined. He/she is then to be informed of the cause of the arrest or, in case of an arrest with a warrant, to be given on demand a copy of the warrant. The effect of the arrest is that the arrestee is now in lawful custody. Purpose/importance Escapes from SAPS custody have been identified as a strategic priority risk. One of the objects of policing is to protect and secure the inhabitants of the Republic. In order to comply with this the SAPS must implement measures to prevent these incidents from occurring because of the risk of another crime being committed by the escapee. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Notification of an escape from police custody purpose)

System used for performance Manual Escapes from SAPS custody database maintained by the Division: Visible Policing information

Supporting evidence for Ad-hoc reports on the number of persons arrested and charged and notification forms, electronic quarterly/annual reporting database, BI reports reflecting all cases of escapes registered on CAS

Calculation type Cumulative

Method of calculation The number of persons who escaped from lawful police custody for a specific period (minus the number of these escapees rearrested within 24 hours after the escape incident) divided by the number of persons arrested and charged on CAS for the same period, expressed as a percentage. Data limitations Escapes from persons not in custody of the SAPS are not included in the performance information. These include escapes from Correctional Services and safe houses Reporting cycle Quarterly and annually

Desired performance 2015/16 Not exceeding 0,048%

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Police stations are responsible for the registration of escape cases, completion of notification forms and forwarding it to the Division: Visible Policing. Division: Visible Policing maintains a data base of all escapes from police custody incidents, file the notification forms and generates the BI information relating to escapes. Official directives, guidelines Circular with reference 37/1/8 dated 2011-07-14, Circular with reference 37/1/8 dated 2013-06-04 and Circular with reference 37/1/8 dated 2013-11-25 and instructions that directly National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration System (CAS) relates to the performance SO (G) 28: Duties of a Station Commander, SO (G) 301: Registers, Books and Forms, SO (G) 303: The indicator Occurrence Book (SAPS 10), SO (G) 341: Arrest and the treatment of an arrested person until such person is handed over to the community service centre commander, SO (G) 342: Detention of Persons in Custody - Suspected Persons, SO (G) 343: Circulation Of Wanted Persons, SO (G) 345: Transportation of Persons in Custody of the Service and Related Matters, SO (G) 350: Use of Restraining Measures, SO (G) 361: Handling of Persons in the Custody of The Service from their arrival at The Police Station, SO (G) 381: Release of a Person in the Custody of The Service The Correctional Services Act, 1998 (Act No. 111 of 1998) The Criminal Procedure Act, 1997 (Act No. 51 of 1997)

South African Police Service 54 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of applications for firearm licenses, permits, authorisations, Indicator title competency certificates and renewals finalised

Short definition The indicator relates to the percentage of applications for firearm licenses, permits, authorisations, competency certificates and renewals finalised by the SAPS. All firearm licenses, permits, authorisations, competency certifications and license renewals are regarded as finalised once they are approved, refused, completed (renewals) or cancelled on the EFRS system and includes applications dealt with by the Appeals Board. Performance includes applications finalised that were carried over (received prior to 1 April 2013) Purpose/importance To measure the improvement of service delivery by the SAPS in terms of the number of firearm licenses, permits, authorisations, competency certificates and renewals finalised in terms of the Firearms Control Amendment Act, 2006 (Act No. 28 of 2006) New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Station level: purpose) o SAPS 86 Register NOTE: There is no instruction to keep copies of the application forms at station level. Provincial Level: o SAPS 518(a) (application for a renewal of a license) (Original copies) Central Firearm Registry (CFR) or archived at Supply Chain Management: o SAPS 271 “Application for a license to possess a firearm” (Original copies) o SAPS 520 / SAPS 520 (a) “Application for a permanent import/export permit” o SAPS 520 (b) “Application for a transport permit/application for a temporary/multiple import/export/in-transit permit” o SAPS 518 / 518 (b) “Application for a temporary authorisation” o SAPS 517 “Application for a competency certificate” System used for performance Enhanced Firearms Register System (EFRS), Firearms Register System (FRS) for support information functions and JTrac

Supporting evidence for JTrac report reflecting information generated from the Enhanced Firearm Register System (EFRS) quarterly/annual reporting

Calculation type Cumulative

Method of calculation The total number of applications for firearm licenses, permits, authorisations, competency certificates and renewals finalised (approved, refused, completed (renewals) and cancelled) on the EFRS system including applications finalised by the Appeals Board divided by the total number of applications for firearm licenses, permits, authorisations, competency certificates and renewals received, expressed as a percentage. Data limitations -

Reporting cycle Quarterly and annually

Desired performance 2015/16 90% of applications finalised

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility FRC’s: Designated Firearm Official (DFO) receives, capture, recommend and forward applications to Provincial Office Province: DFO receives, conduct quality checks and forward applications to the Central Firearm Register Central Firearm Register: DFO receives quality checks and finalise applications. Official directives, guidelines and The Firearm Control Act 2000, (Act No. 60 of 2000), The Firearm Control Act 2000, (Act No. 60 of instructions that directly relates to 2000) Regulations 2004, The Firearms Control Amendment Act, 2006 (Act No. 28 of 2006), The the performance indicator Firearms Control Amendment Act, 2003 (Act No. 43 of 2003)

South African Police Service 55 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of police stations rendering a Victim Friendly Service to victims of Indicator title rape, sexual offences and abuse based on the minimum criteria14

Short definition The SAPS must provide a professional, accessible and sensitive service to victims of crime and violence during the reporting and investigation of crime. This is done through the rendering of Victim Friendly Services (VFSs) at police stations. A police station renders a victim friendly service if the station comply to at least two of the following three criteria:; 1) orders / instructions guiding members on the provision of victim friendly services is available, 2) a Friendly Room (VFR) which must be available at all times for e.g. statement taking in private or an alternative arrangement (the alternative arrangement can include a vacant office, conference room or any other room situated at the station. If offices are shared, other occupants will be asked to vacate the office while the victim is being assisted) and 3)if frontline members at the station are trained to ensure that victims are treated with respect to ensure their dignity is preserved and to convey the necessary information.

A VFR refers to a private, furnished room used for statement taking of traumatised and vulnerable victims. It also provides a facility for victim support by volunteers from the community to provide assistance / support to victims of crime and violence referred by the local SAPS for assistance. These services include practical support, emotional support, and information regarding the criminal investigation process (Volunteers provide services that complement or enhance SAPS services but the availability of volunteers at a police station or VFR is not a necessity for the provision of a victim friendly service). Purpose/importance The rendering of VFS is a government priority which is linked to Outcome 3 of the JCPS priorities namely that ‘All people in South Africa are and feel safe’ and is measured to improve an accessible service to victims of crime and violence during the reporting and investigation of crime. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for A quarterly certificate (template) for data integrity on VFS to certify whether a victim friendly service is audit purpose) rendered at the station. The training of members can be confirmed on a members’ SAPS 96. Training includes members who received Basic Training and in-service training after the inception of Domestic Violence, First Responder to Sexual Offences, Victim Empowerment and Vulnerable Group Learning Programmes. The quarterly certificate is signed off by the station, Cluster and Province before being submitted the Divisional Office. System used for Manual VFS database performance information

Supporting evidence for Printouts from the Victim Friendly Service Database quarterly/annual reporting

Calculation type Cumulative

Method of calculation Total number of stations meeting the requirements for rendering victim friendly services. A mark (1) is given for each dimension achieved: 1 - official directives and station orders; 2 - average of 50% of frontline members trained in VE related courses (Domestic Violence, First Responder to Sexual Offences, Victim Empowerment and Vulnerable Group Learning Programmes), and 3 - a victim friendly room or an alternative arrangement). Stations that score 2/3 or 3/3 are considered to render a

14 A station is deemed capable of rendering a victims friendly service if it meets two of the following three requirements: First that at least 50% of its operational members must have completed one or more of the following training courses: Victim empowerment learning programme, Domestic Violence Learning Programme, Vulnerable Children Learning Programme and First Responders to sexual offences learning programme. Second that it must have a dedicated Victim Friendly Room or if space does not allow for that, specific alternate arrangements must be made to provide for privacy during statement taking in cases of gender based or intimate violence. Third that a station order has been issued to direct the management of victim services at the police station including referral to other service providers, management of the VFR and or the alternate arrangements referred to above, and where applicable management of volunteers. South African Police Service 56 Technical Indicator Description: Annual Performance Plan, 2015/16

victim friendly services.

Data limitations Information certified correct and submitted which is identified when analysed to be incorrect – information must then be corrected and certified again Reporting cycle Quarterly and annually

Desired performance 100% of all police stations rendering a VFS in 2015/16 2015/16

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation Station: Station Commander; responsible for implementation according to the National Instructions responsibility and circulars Cluster: Cluster Commander, responsible for adherence and compliance to the relevant National Instructions and circulars Province: Provincial Commissioner, responsible for adherence and compliance to the relevant National Instructions and circulars Division: Visible Policing, responsible for adherence and compliance to the relevant National Instructions and circulars Official directives, Circular with reference 26/3/3/1 dated 2013-03-27 guidelines and National Instruction 1 of 2014: Protection Of Older Persons instructions that directly National Instruction 2 of 2012: Victim Empowerment relates to the performance National Instruction 3 of 2008: Sexual Offences indicator National Instruction 3 of 2010: The Care and Protection of Children in terms of The Children’s Act National Instruction 7 of 1999: Domestic Violence Station order for each National Instruction listed above to guide members when assisting victims of crime. The Domestic Violence Act, 1998 (Act No. 116 of 1998)

South African Police Service 57 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of police stations where sector policing has been implemented Indicator title according to the minimum criteria

Short definition The indicator relates to the number of police stations where sector policing is implemented as a policing approach in accordance with the prescribed minimum implementation criteria as determined in the Sector Policing National Instruction. National Instruction 3/2013: Sector Policing Sector Policing is a policing approach that adopts a decentralised and geographical approach to policing by dividing a station area into manageable sectors to enhance policing, response, service delivery and community involvement/interaction. The following minimum implementation criteria are set for the implementation of sector policing: o The police station area must be demarcated into manageable sectors of at least two sectors. o A permanent member must be appointed as a sector commander to manage and coordinate all crime related activities in the demarcated sectors. If adequate capacity is available a sector commander may be appointed for each sector, or alternatively one Sector Commander can be appointed to coordinate all activities in the sectors. o A sector profile must be compiled for each demarcated sector by the appointed sector commander(s). o Operational members and physical resources must be deployed in accordance with the crime pattern and threat analysis in one or more sectors to perform policing duties in the demarcated sectors to enhance service delivery. o A sector forum must be established or an alternative arrangement should be in place to facilitate community interaction (established and acknowledged community structures). Purpose/importance To support the implementation of the philosophy of Community and Partnership Policing by dividing a policing area into smaller manageable sectors to improve policing, response time, service delivery and community involvement/interaction. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Demarcation of sectors: Demarcated map of policing area purpose) Appointment of permanent member as Sector Commander: Job description Sector Profiles: Sector Profile Template Deployment of operational members: Taskings and minutes of Station Crime Combatting Forum and/or in accordance with the Crime Pattern and Threat Analysis compiled by the Crime Information Official, supported by the SAPS 15 (Report by the Commander) Sector Forum established: Minutes of Sector Forum meetings or invitations and attendance of structured community meetings System used for performance Manual sector policing database information

Supporting evidence for Provincial feedback reports signed off by the Provincial Commissioner quarterly/annual reporting

Calculation type Cumulative

Method of calculation The total number of police stations where sector policing is implemented according to the minimum criteria divided by the total number of operational police stations, expressed as a percentage. Data limitations Selected police stations in rural areas allocated with limited resources are not able to implement Sector Policing. Reporting cycle Quarterly and annually

Desired performance 2015/16 95% implementation15

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Police stations

15 Not all Police Stations can implement the minimum criteria for sector policing due to their geographical location. South African Police Service 58 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines Circular with reference 3/1/5/1/342 dated 2013-08-19 and instructions that directly Circular with reference 3/1/5/1/342 dated 2013-12-30 relates to the performance Circular with reference 3/1/5/1/342 dated 2014-01-20 indicator Circular with reference 3/1/5/1/342 dated 2014-02-11 Circular with reference 3/1/5/1/342 dated 2014-04-17 Circular with reference 3/1/5/1/342 dated 2014-07-10 National Instruction 1 of 2005: Performance Enhancement Process JD & PEP National Instruction 3 of 2013: Sector Policing

South African Police Service 59 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of operational community police forums implemented at police Indicator title stations according to set guidelines Short definition The indicator relates to the number of police stations where Community Policing Forums are implemented and which is functioning as directed by the South African Police Service Act, 1995 (Act No. 68 of 1995) Chapter 7 (Sec 18 to 23) and the South African Police Service Interim Regulation for Community Policing Forums and boards (GN R384 in GG 22273 of 11 May 2001) This indicator does not relate to cluster or provincial community police boards. Purpose/importance According to Section 215 of the Constitution, 1996 (Act 108 of 1996), sections 19, 20 and 21, the SAPS has a duty to liaise with the community through Community Police Forums at station, cluster and provincial community police boards. This indicator measures that responsibility. New indicator A continuation from previous financial year Type of indicator Output Source (document for Quarterly reports from Station, Cluster, Provincial and National; Manual Database audit purpose) System used for Manual database performance information Supporting evidence for Quarterly and annual reports from the nine Provinces as supported by the National reporting template quarterly/annual reporting for Community Police Forums. Calculation type Cumulative Method of calculation Total number of police stations with functional CPF’s divided by the total number of operational police stations, expressed as a percentage. Data limitations This indicator does not relate to cluster or provincial community police boards Reporting cycle Quarterly and Annually.

Desired performance 99% implementation16 2015/16 Reporting responsibility The Division: Visible Policing will manage and report on the indicator Implementation Station: Station Commanders to implement and report to Cluster Commanders responsibility Cluster: Cluster commanders to verify implementation, monitor implementation and report to Province Province: Provincial Head: VISPOL to monitor implementation and report to the Division: Visible Policing Division: Visible Policing Component Head: Crime Prevention to monitor national implementation and report to the accounting officer Official directives, Manual for the SAPS Community Policing, 1997 guidelines and The SAPS Act, 1995 (Act No. 68 of 1995) of 1995 Chapter 7 Sec 18 to 23 Community Police Forums instructions that directly and Boards relates to the performance The SAPS Interim Regulation for Community Police Forums and Boards GN R384 in GG 22273 of 11 indicator May 2001

16 This excludes those Police Stations that are not positioned to implement Community Police Forums, such as airports.

South African Police Service 60 Technical Indicator Description: Annual Performance Plan, 2015/16

Number of rural and rural/urban mixed police stations implementing the Indicator title minimum criteria of the four pillars of the Rural Safety Strategy

Short definition The indicator relates to the number of rural police stations (police stations classified as rural and rural-urban-mix police stations) where the Rural Safety Strategy is implemented in accordance with the determined strategy pillar implementation criteria A police station/service point will be serving a rural area if the area in the whole, or a part thereof, meets with the following criteria: o an area which are not urbanised, in other words located outside big cities or towns; o an area which typically consist of land which is devoted to agriculture, whether commercial or subsistence; o an area which lacks infrastructure or infrastructure development, such as tarred roads, public transport, adequate sanitation and electricity, built up areas, communication networks o an area which encompass large settlements in former homelands, which depend for their survival on migratory labour and remittance o an area with a population of less than 150 000”

The Rural Safety Strategy will be implemented if the following determined strategy pillar implementation criteria are met: o If Rural Safety Priority Committee meetings are facilitated quarterly at provincial and/or cluster levels o If a Rural Safety Coordinator has been appointed to coordinate all policing activities and actions in the policing precinct o If a Rural Safety Plan has been developed in cooperation with all stakeholders to address crime in the rural community in an integrated manner o If rural safety meetings are facilitated with the rural community to create awareness and enhance access, response and service delivery o If a capability has been established to respond to incidents in the rural community as well as to plan and execute joint crime prevention operations to address crime in the rural community, including stock theft (Visible Policing members, Tactical Response Team, Public Order Policing Unit and/or Stock Theft Unit) o If joint crime prevention programmes/projects and operations has been implemented in cooperation with all role players to address contributing factors influencing crime and crime in general (Government, Non-Governmental Organisations and the rural community) Purpose / Importance To support the implementation of the Rural Safety Strategy

New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Provincial Priority Committee meetings: Minutes of meetings purpose) Appointment of a Rural Safety Coordinator: Job description Developed Rural Safety Plan Local rural safety meetings: minutes of meetings Joint operations: operational plans Joint crime prevention programmes/projects: reports/media reports/photographic images System used for Manual database maintained by the Division: Visible Policing performance information

Supporting evidence for Manual database quarterly/annual reporting Quarterly Provincial feedback template and letter signed by the Provincial Commissioner

Calculation type Cumulative

Method of calculation The total number of rural police stations where the Rural Safety Strategy is implemented according to the determined strategy pillar implementation criteria Data limitations Selected police stations in rural areas are allocated with limited resources will impact on the successful implementation of the Rural Safety Strategy

South African Police Service 61 Technical Indicator Description: Annual Performance Plan, 2015/16

Reporting cycle Quarterly and annually

Desired performance Rural Safety Strategy to be implemented at all previously identified 218 priority stations and at a total of 637 stations (the 637 is inclusive of the 218 stations). Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation Station: Station Commander and the Rural Safety Coordinator implement, coordinate and report responsibility Cluster: Cluster Commander and the Rural Safety Coordinator monitor implementation and report Province: Provincial Commissioner and the Rural Safety Coordinator monitor implementation and report Official directives, Circular with reference 3/5/2/290 dated 2012-03-19 guidelines and instructions Circular with reference 3/5/2/290 dated 2012-06-12 that directly relates to the Circular with reference 3/5/2/290 dated 2013-04-03 performance indicator Circular with reference 3/5/2/290 dated 2013-10-16 Circular with reference 3/5/2/290 dated 2014-05-15 National Rural Safety Strategy: 2011 – 2014 NATJOINT Operational Instruction 19 of 2011 with reference 3/5/2/290 dated 2011-10-10 Rural Safety Strategy Implementation Guidelines: As issued by the Divisional Commissioner: Visible Policing

South African Police Service 62 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of crime awareness campaigns conducted

Short definition The indicator relates to crime awareness campaigns / public education relating to policing issues.

At National level it refers to campaigns of national importance which involve the Minister and/or Deputy Minister and the National Commissioner or a senior officer duly nominated to represent him/her.

At Provincial level it refers to: o campaigns initiated by the Provincial Commissioner and the Provincial Member of the Executive Council (MEC) for Safety and Security/the Head of Department of the MECs office or o A crime awareness campaign initiated at provincial level managed by Corporate Communication. Purpose/importance National crime awareness campaigns are effective interactive tools to communicate important messages and provide a platform for communities to raise their concerns and complaints with regards to service delivery and are effective in the prevention of crime. New indicator A continuation from previous financial year - the measurement of the indicator changed.

Type of indicator Activity

Source (document for National level: audit purpose) o An approved awareness campaign project document or o An impact report on the crime awareness campaign or o A media released speech by the Minister and/or Deputy Minister and the National Commissioner or a senior officer duly nominated to represent him/her during the awareness campaign.

Provincial level: o An approved awareness campaign project document or o An impact report on the crime awareness campaign or o A media released speech by the MEC and/or HOD and/or the Provincial Commissioner. System used for Manual database maintained by the Division: Visible Policing performance information

Supporting evidence for National level: quarterly/annual reporting o An approved awareness campaign project document or o An impact report on the crime awareness campaign or o A media released speech by the Minister and/or Deputy Minister and the National Commissioner or a senior officer duly nominated to represent him/her during the awareness campaign.

Provincial level: o An approved awareness campaign project plan Calculation type Cumulative

Method of calculation Cumulative total number of crime awareness campaigns for a specific period

Data limitations Delay in the submission of reports

Reporting cycle Quarterly and Annually

Desired performance National (level) target: 20 Awareness campaigns conducted (excluding Provinces) 2015/16 Provincial target: 45 Awareness campaigns conducted (5 per Province) National cumulative target: 65 Awareness campaigns conducted17 Reporting responsibility The Division: Visible Policing will manage and report on the indicator

17 The target of 65 comprises of five crime awareness campaigns conducted per province and twenty at National Level. National crime awareness campaigns refer to matters of national importance which involve the Minister and /or Deputy Minister and the National Commissioner or a senior officer duly nominated to represent him/her. Provincial crime awareness campaign refers to a matter initiated by the Provincial Commissioner and the Provincial Member of the Executive Council (MEC) for Safety and Security/the Head of Department of the MECs office or a crime awareness campaign initiated at provincial level managed by Corporate Communication. South African Police Service 63 Technical Indicator Description: Annual Performance Plan, 2015/16

Implementation Province: Provincial Commissioner (initiation and reporting to the Division: Visible Policing) responsibility Divisional Commissioner: Divisional Commissioner to report performance

Official directives, National policing strategy (DRAFT) guidelines and National outreach project (DRAFT) instructions that directly relates to the performance indicator

South African Police Service 64 Technical Indicator Description: Annual Performance Plan, 2015/16

Number of schools linked to police stations to advance the school safety Indicator title programme

Short definition The indicator relates to the number of schools where the school safety programme has been implemented (schools linked) as prescribed in the “Safety in Education Partnership Protocol between the Department of Basic Education (DBE) and SAPS”. The aims of this Protocol are to develop and support the implementation of school-based crime prevention programmes. These school-based crime prevention programmes aim to: (a) Strengthen Safe School Committees to curb crime and violence in schools; (b) Encourage all role players at schools and communities to play an active role as members of Safe School Committees; (c) Link all schools to local Police Stations; (d) Establish reporting systems at schools; (d) Raise awareness amongst learners regarding crime and violence and its impact on individuals, families and education; (e) Establish a school-based crime prevention service and interventions, which will deter potential offenders and empower potential victims and past victims; (f) Extend crime prevention programmes to Early Childhood Development Centres in order to raise awareness amongst young children; (f) Mobilise communities to take ownership of schools; and (g) To promote the image of the South African Police Service, and to build positive relationships between schools, police stations, children, school communities and the police. Elements of safe school programmes are crime prevention operations, schools-based crime awareness campaigns and community crime awareness educative programmes aimed at schools Purpose/importance Schools-based crime prevention is an essential aspect of the Public Education and the Values Pillar of the National Crime Prevention Strategy adopted by Cabinet in 1996. It supports building resilience, resistance and positive values against crime and violence among the young and the communities that nurture them. New indicator New indicator

Type of indicator Output and Activity

Source (document for audit Quarterly certificate from the province with regard to the number of schools linked to police purpose) stations implementing safe schools programmes.

System used for performance Manual Safe Schools database information

Supporting evidence for Printout from the Safe Schools database quarterly/annual reporting

Calculation type Cumulative

Method of calculation Total number of schools where a formal linkage has been established between the school and the police station that serve that school (are linked) and where crime prevention activities and / or interventions took place. Data limitations Verifying information submitted from the DBE which may change due to mergers and closures of schools. There might also be a delay in reporting as the quarterly report at provincial level needs to be verified by the Provincial Commissioner’s counterpart in the Department for Basic Education. Reporting cycle Quarterly and annually

Desired performance 2015/16 5 000 schools linked to police stations conducting crime prevention programmes

Reporting responsibility The Division: Visible Policing will manage and report on the indicator

Implementation responsibility Station: Implementation of safe schools programmes Cluster: Monitoring implementation of safe schools programmes Province: Monitoring implementation of safe schools programmes

South African Police Service 65 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines The Child Justice Act, 2008 (Act No. 75 of 2008) and instructions that directly SAPS Guidelines on School-Based Crime Prevention relates to the performance National Instruction 3 of 2010: Children in Need of Care and Protection indicator National Instruction 2 of 2010: Children in conflict with the Law Safety in Education Partnership Protocol between the Department of Basic Education (DBE) and SAPS Circular with reference number 3/1/5/1/343(14) dated 2012/05/02 Circular with reference number 3/1/5/1/343(2) dated 2009/09/23 Circular with reference number 3/1/5/1/343)(14) dated 2011/07/05

South African Police Service 66 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Border Security

Percentage of crime-related hits reacted to as a result of Movement Indicator title Control System and Enhanced Movement Control System screening on wanted persons/circulated stolen or robbed vehicles

Short definition The performance indicator relates to crime-related hits reacted to as a result of hits generated from the Movement Control System (MCS) or Enhanced Movement Control System (EMCS) screening on wanted persons/circulated, stolen or robbed vehicles at the various identified Ports of Entry. A hit can comprise of: -Wanted persons for whom a warrant of arrest has been issued (wanted database); and -Vehicles circulated as stolen/robbed CAS Circulation System (Vehicles) -Inkwazi hits (related to reports on movement, obtain travel information etc.) The hit received will stipulate the action required for instance: (i) wanted for arrest (warrant of arrest available), (ii) movement of a person (iii) searching of a person (iv) stolen/robbed vehicles. Purpose / Importance The reaction to crime-related hits of circulated persons and stolen/robbed vehicles as a result of MCS or EMCS screening will contribute towards the reduction of cross border or transnational crime. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Hits Register, Hit printout and Occurrence Book purpose)

System used for performance Manual System information

Supporting evidence for Unit Reports and Manual Database quarterly / annual reporting

Calculation type Cumulative

Method of calculation Number of crime-related hits reacted to in relation to the number of hits received, expressed as a percentage Data limitations An immigration officer could record an incorrect name/registration number that can incorrectly generate a hit. Should the incorrect name/registration number generate a hit on the MCS or EMCS, the police at the border post must react in terms of the action required. These hits are included in the performance. The vehicle/person will be verified by SAPS members and released if it does not match the circulated vehicle/person. The printing of a hit can be influenced by a power failure, system off-line, no paper, no ink cartridge (printer supplied by and maintenance done by SARS/Home Affairs) and natural disasters – floods e.g. Pafuri. Reporting cycle Quarterly and annually

Desired performance Maintain 100% reaction to hits on wanted persons/circulated stolen/robbed vehicles in 2014/15 Reporting responsibility The Division: Operational Response Service will manage and report on the indicator.

Implementation responsibility Ports of Entry, Provincial Commissioners and the Divisional Commissioner: Operational Response Service in terms of OR Tambo International Airport and Durban Harbour. Official directives, guidelines SOP on EMCS, National Instruction 2/2002, National Instruction 8/2011 and Guidelines and instructions that directly for CSC (Durban Harbour and OR Tambo International Airport)

South African Police Service 67 Technical Indicator Description: Annual Performance Plan, 2015/16

relates to the performance indicator

South African Police Service 68 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Specialised Interventions

Percentage of medium18 to high19-risk20 incidents stabilised21 in relation Indicator title to requests received

Short definition The indicator relates to medium to high-risk incidents stabilised by:  the Special Task Force (STF) (hostage takings, interventions to combat terrorism, organised crime, serious and violent crime, protection of VIP and high-risk persons; and search and rescue operations)  National Intervention Units (NIU) (Interventions in serious and violent crime incidents, escorting dangerous criminals, safeguarding VIP’s and events, and providing specialised operational support to stations and other government departments); and  Public Order Policing Units (POP) (peaceful and unrest-related incidents) where normal policing requires additional support. Stabilised means to reach a state where there are no longer any major challenges or problems to the extent that specialised policing intervention is no longer required and that it is unlikely that the situation will get worse and can be managed through normal day-to-day policing. Purpose / Importance Internal instability (public disorder), hostage takings, serious and violent crime, organised crime, and acts of terrorism pose a serious threat to the national security and the safety of the inhabitants of the country. New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit STF (Task Register), NIU (Task Register), POP Units (IRIS Back-up Hand Incident purpose) Report/IRIS Register/Incident Reporting Information System (IRIS))

System used for performance STF and NIU (Manual Systems) and POP Units (IRIS Back-up Hand Incident Report/IRIS information Register /Incident Reporting Information System (IRIS)) STF (Quarterly reports from Unit Commanders) and NIU (Monthly/Quarterly/Annual reports from Unit Commanders)/POP Units (‘Detail Report’ from the IRIS) Supporting evidence for quarterly / STF and NIU (Manual Database – Monthly/Quarterly/Annual Reports). POP Units (Manual annual reporting Database and IRIS)

Calculation type Cumulative

Method of calculation Number of incidents stabilised divided by the number of requests received

Data limitations None

Reporting cycle Quarterly and annually

Desired performance Stabilise 100% medium to high-risk incidents in relation to requests received in 2015/1

Reporting responsibility The Division: Operational Response Service will manage and report on the indicator.

Implementation responsibility NIU Units, STF Units, POP Units, Provincial Heads: ORS, Component Head: Specialised Operations and Divisional Commissioner: Operational Response Services

18 Medium-risk threat: a situation where information indicates that serious bodily harm or death could be inflicted and which should be resolved by employing tactical capabilities. 19 High-risk threat: a situation where information dictates the probability that serious bodily harm or death will likely be inflicted and which has to be resolved by deploying specialised tactical capabilities. 20 Risk: a future incident that may affect the implementation of strategic or operational priorities and may emanate from either within or outside the SAPS. 21 Stabilise: to reach a state where there are no longer any major challenges or problems requiring specialised policing intervention and which is unlikely to deteriorate, meaning that it can be managed through normal day-to-day policing. South African Police Service 69 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines and STF (National Instruction 9/2011). POP Units (National Instruction 4/2014, SASREA Act, instructions that directly relates to 2010 (Act No. 2 of 2010) and Regulation of Gatherings Act, 1993 (Act No. 205 of 1993) the performance indicator

South African Police Service 70 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of safe deliveries of valuable and/or dangerous cargo in Indicator title relation to the number of cargo22 protection provided

Short definition The indicator relates to the protection of valuable and or dangerous cargo. Valuable cargo can be defined as a material or monetary value with considerable importance or quality such as cash currency, gold bullion and currency printing material’. Dangerous cargo can be defined as cargo causing danger, risk or harm such as explosives and ammunition, nuclear material, firearms and drugs’ Purpose / Importance Theft or robbery of valuable cargo can lead to the funding of terrorist organisations and the undermining of government currency, resulting in the country’s economic meltdown. If dangerous cargo are left unmonitored, it can fall into the hands of terrorists and criminals (contributing to serious and violent crime), which poses a threat to national security (human life, food and water sources, fauna and flora, etc.) New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit Mobile Operations Index register purpose)

System used for performance Manual system information

Supporting evidence for quarterly / Quarterly/annual report from Unit to Divisional level to the Section Commander: Mobile annual reporting Operations consolidated into a letter from the Section Head: Tactical Operations indicating the number of cargoes protected and the number of security breaches. Calculation type Cumulative

Method of calculation The total number of security breaches divided by the total number of protection provided

Data limitations None

Reporting cycle Quarterly and annually

Desired performance 100% protection provided without security breaches

Reporting responsibility The Division: Operational Response Service will manage and report on the indicator

Implementation responsibility Pretoria and Cape Town Mobile Operations Units

Official directives, guidelines and SOP on Safe guarding of valuable cargo and dangerous goods; and MOU between SAPS and instructions that directly relates to South African Reserve Bank the performance indicator

22 Dangerous and valuable cargo refer to the protection duties performed by the National Mobile Operations Units in Cape Town and Pretoria relating to the South African Reserve Bank, South African Bank Notes, Denel, Koeberg, SAPS Forensic Science Laboratory, SAPS Supply Chain Management, Department of Environmental Affairs, National Treasury, Independent Electoral Commission and Parliament. South African Police Service 71 Technical Indicator Description: Annual Performance Plan, 2015/16

Programme 3: Detective Services

Purpose: Enable the investigative work of the South African Police Service, including providing support to investigators in terms of forensic evidence and the Criminal Record Centre.

Strategic Objectives: Contribute to the successful prosecution of crime, by investigating, gathering and analysing evidence, thereby increasing the detection rate of priority crime.

Performance indicators

Sub-programme: General Investigations  Detection rate for serious crimes  Percentage of trial-ready case dockets for serious crimes  Conviction rate for serious crime  Detection rate for contact crimes  Percentage of trial-ready case dockets for contact crimes  Conviction rate for contact crimes  Detection rate for crimes dependent on police action for detection  Percentage of trial-ready case dockets for crimes dependent on police action for detection  Conviction rate for crimes dependent on police action for detection  Detection rate for crimes against women 18 years and above (murder, attempted murder, all sexual offences, common assault and assault GBH)  Percentage of trial-ready case dockets for crimes against women 18 years and above (murder, attempted murder, all sexual offences, common assault and assault GBH)  Conviction rate for crimes against women 18 years and above (murder, attempted murder, all sexual offences, common assault and assault GBH)  Detection rate for crimes against children under 18 years (murder, attempted murder, all sexual offences, common assault and assault GBH)  Percentage of trial-ready case dockets for crimes against children under 18 years (murder, attempted murder, all sexual offences, common assault and assault GBH)  Conviction rate for crimes against children under 18 years (murder, attempted murder, all sexual offences, common assault and assault GBH)

Sub-programme: Specialised Investigations  Percentage of trial-ready case dockets for fraud and corruption by individuals within the JCPS Cluster  Detection rate for serious commercial crime-related charges  Percentage of trial-ready case dockets for serious commercial crime-related charges  Percentage of registered serious organised crime project investigations successfully terminated  Number of serious commercial crime-related trial-ready case dockets where officials are involved including procurement fraud and corruption  Value of amount involved in procurement fraud and corruption-related cases  Detection rate for cyber-crime-related cases

Sub-programme: Criminal Record Centre  Percentage of original previous conviction reports generated

Sub-programme: Forensic Science Laboratory  Percentage of routine case exhibits (entries) finalised within 28 working days  Percentage of non-routine case exhibits (entries) finalised within 75 working days  Percentage of Biology Deoxyribonucleic Acid (DNA) Intelligence case exhibits (entries) finalised within 63 working days  Percentage reduction in case exhibits (entries) exceeding the prescribed time frame of 28 working days  Percentage of Ballistics (IBIS) Intelligence case exhibits (entries) finalised (acquired) within 28 working days South African Police Service 72 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: General Investigations

Indicator title Detection rate for serious crimes23

Short definition The detection of crime is the process undertaken by the SAPS which extends from the time the SAPS becomes aware of a crime and where a case docket is subsequently opened for investigation until such time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been closed off as unfounded or as withdrawn before court. This process will include the utilisation of recognised investigative aids and the services of other SAPS divisions and role players. Serious crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to property, burglary at residential premises, burglary at non-residential premises, theft of motor vehicle and motor cycle, theft out off/from motor vehicle, stock theft, theft, fraud, shoplifting Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve crime. It is also a government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket (SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The sum of the number of charges referred to court (Column 3) + the number of charges withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by the sum of the number of charges reported (Column 1) + the number of charges brought forward (Column 2) x 100, expressed as a percentage. Data limitations The National Prosecuting Authority (NPA) has the sole mandate to decide whether to institute prosecution or not. Due to the excessive workload of the NPA, it can happen that dockets referred for decision are kept for long periods and this can have a negative impact on the performance of SAPS. Reporting cycle Quarterly and annually

Desired performance Detection rate of 41.05%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator

23 Serious crime includes contact crime (including sexual offences and trio crimes), contact-related crime, property- related crime and other serious crime. Serious Crime in this context excludes crime detected as a result of police action South African Police Service 73 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Detection rate for contact crimes

Short definition The detection of crime is the process undertaken by the SAPS which extends from the time the SAPS becomes aware of a crime and where a case docket is subsequently opened for investigation until such time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been closed off as unfounded or as withdrawn before court. This process will include the utilisation of recognised investigative aids and the services of other SAPS divisions and role players. Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve crime. It is also a government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The sum of the number of charges referred to court (Column 3) + the number of charges withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by the sum of the number of charges reported (Column 1) + the number of charges brought forward (Column 2) x 100, expressed as a percentage. Data limitations The National Prosecuting Authority (NPA) has the sole mandate to decide whether to institute prosecution or not. Due to the excessive workload of the NPA, it can happen that dockets referred for decision are kept for long periods and this can have a negative impact on the performance of SAPS. Reporting cycle Quarterly and annually

Desired performance Detection rate of 58.95%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator

South African Police Service 74 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Detection rate for crimes dependent on police action for detection24

Short definition The detection of crime is the process undertaken by the SAPS which extends from the time the SAPS becomes aware of a crime and where a case docket is subsequently opened for investigation until such time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been closed off as unfounded or as withdrawn before court. This process will include the utilisation of recognised investigative aids and the services of other SAPS divisions and role players. Crimes dependent on police action for detection includes: Illegal possession of firearms and ammunition, drug-related crime and driving under the influence of alcohol Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve crime. It is also a government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source(document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The sum of the number of charges referred to court (Column 3) + the number of charges withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by the sum of the number of charges reported (Column 1) + the number of charges brought forward (Column 2) x 100 expressed as a percentage Data limitations The National Prosecuting Authority (NPA) has the sole mandate to decide whether to institute prosecution or not. Due to the excessive workload of the NPA, it can happen that dockets referred for decision are kept for long periods and this can have a negative impact on the performance of SAPS. Reporting cycle Quarterly and annually

Desired performance Detection rate of 99.50%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator

24 Crimes dependent on police action include: illegal possession of firearms and ammunition, drug-related crime and driving under the influence of alcohol.

South African Police Service 75 Technical Indicator Description: Annual Performance Plan, 2015/16

Detection rate for crimes against women (18 years and above) and crimes Indicator title against children (under 18 years)

Short definition The detection of crime is the process undertaken by the SAPS which extends from the time the SAPS becomes aware of a crime and where a case docket is subsequently opened for investigation until such time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been closed off as unfounded or as withdrawn before court. This process will include the utilisation of recognised investigative aids and the services of other SAPS divisions and role players.

Crimes against women and children include murder, attempted murder, assault GBH, assault common and sexual offences Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve crime. It is also a government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The sum of the number of charges referred to court (Column 3) + the number of charges withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by the sum of the number of charges reported (Column 1) + the number of charges brought forward (Column 2) x 100, expressed as a percentage Data limitations The National Prosecuting Authority (NPA) has the sole mandate to decide whether to institute prosecution or not. Due to the excessive workload of the NPA, it can happen that dockets referred for decision are kept for long periods and this can have a negative impact on the performance of SAPS. Reporting cycle Quarterly and annually

Desired performance Detection rate of 75.42% for crimes against women (18 years and above) and 70.00% for crimes against children (under18 years) Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator

South African Police Service 76 Technical Indicator Description: Annual Performance Plan, 2015/16

COL 1 CHARGES REPORTED: REFERS TO ALL THE CHARGES REPORTED AT A POLICE STATION IN RSA IN THAT SPECIFIC MONTH

COL 2 CHARGES BROUGHT FORWARD: REFERS TO CHARGES THAT WERE STILL UNDER INVESTIGATION FROM THE PREVIOUS YEARS AND MONTHS THAT ARE NOW BROUGHT FORWARD TO THAT SPECIFIC MONTH.

COL3 CHARGES TO COURT : REFERS TO THE NUMBER OF CHARGES WHERE AN ARREST WAS MADE AND THAT WERE SENT TO COURT IN THAT SPECIFIC MONTH

COL4 WITHDRAWN: REFERS TO THE NUMBER OF CHARGES THAT WERE REFERRED TO THE NPA FOR A DECISION AND WHERE A DECISION WAS TAKEN NOT TO PROSECUTE

COL5 UNDETECTED: REFERS TO THE CHARGES WHERE AFTER THOROUGH INVESTIGATIONS NO SUSPECT COULD BE TRACED OR IDENTIFIED

COL6 FALSE / UNFOUNDED : REFERS TO CHARGES THAT, AFTER INVESTIGATIONS IT WAS ESTABLISHED THAT NO CRIME HAS BEEN COMMITTED AND, ARE THUS CLOSED AS FALSE

COL7 NOT COMPLETED : REFERS TO CHARGES THAT ARE STILL UNDER INVESTIGATION AND ARE CARRIED OVER TO THE NEXT MONTH

COL8.1 CHARGES PREVIOUSLY TO COURT: REFERS TO CHARGES THAT WERE PREVIOUSLY REFERED TO COURT AND THAT ARE STILL ON THE COURT ROLL

COL8.2 GUILTY: REFERS TO CHARGES WHERE THE ACCUSED WAS FOUND GUILTY/CONVICTED IN COURT

COL8.3 NOT GUILTY: REFERS TO CHARGES WHERE THE ACCUSED WAS FOUND NOT GUILTY/ACQUITTED IN COURT.

COL8.4 WITHDRAWN: REFERS TO CHARGES THAT WERE ON THE COURT ROLL OR NOT PLACED ON THE COURT ROLL AND WHICH WERE WITHDRAWN FOR VARIOUS REASONS EG. ACCUSED DECEASED OR BY THE COMPLAINANT (VICTIM) WHO DOES NOT WISH TO CONTINUE WITH THE CASE

COL8.5 SETTLED OTHERWISE IN COURT: REFERS TO CHARGES WHICH WERE SETTLED IN COURT IN ANOTHER MANNER E.G :ALTERNATIVE DISPUTE RESOLUTION, ACCUSED IS DECEASED BEFORE FINALISATION OF TRIAL, ACCUSED REFERRED TO CHILDREN'S COURT, ACCUSED DECLARED A STATE PATIENT AND REFERRED TO A MENTAL HEALTH FACILITY, MEDIATION

COL8.6 NOT COMPLETED IN COURT REFERS TO ALL CHARGES THAT ARE STILL ON THE COURT ROLL AND WHICH ARE NOT YET FINALISED

South African Police Service 77 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of trial ready25 case dockets for serious crimes

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) have been obtained. The definition is extended to include the following; o all cases where the accused pleads guilty, is convicted and sentenced on first appearance in court even though previous conviction reports (SAPS 69) is not available o all cases where the accused pleads guilty and is found guilty on the first appearance in court, but the case is only remanded for sentencing to a later date o all cases where an admission of guilt fine was determined by the Public Prosecutor/ SAPS and the accused paid the admission of guilt but the previous conviction report (SAPS 69) is still outstanding o all cases where the Public Prosecutor decided to finalise the case by means of Alternative Dispute Resolution (ADR) programme while investigations are still outstanding. o all cases where the investigation is finalised and referred to and kept at the office of the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a trial date o all cases where the investigation is completed but a trial date cannot be set because the accused awaits psychiatric evaluation at an institution o all cases where the investigation is completed, has been referred to court and on the first appearance in court the Public Prosecutor withdraws the cases on the ground of “De minimis non curat lex” or “No prospect of a successful conviction

Serious crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to property, burglary at residential premises, burglary at non- residential premises, theft of motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud, shoplifting Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets where investigations are finalised and that are currently on the court roll, ready for trial by the National Prosecuting Authority (NPA). It is also a Government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for performance Crime Management Information System (CMIS) information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation All case dockets certified as “Investigation Finalised” on the Crime Administration System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as a percentage. Data limitations Dependency on other Divisions, Government departments and private institutions for timeous submission of reports Reporting cycle Quarterly and annually

25 A trial-ready docket is a fully investigated and completed case docket, which is ready for trial.

South African Police Service 78 Technical Indicator Description: Annual Performance Plan, 2015/16

Desired performance To achieve a trial ready docket rate of 69%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation responsibility Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit Commanders and Investigating Officers at Station level Official directives, guidelines Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and instructions that directly National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, relates to the performance 2/2010, 3/2010, 3/2011, 2/2012 indicator Correspondence 3/1/8/6 dated 2010-10-07: Definition on formula to calculate the percentage of court ready Correspondence 26/13/1 dated 2013-12-23 : Certification of trial ready case docket on CAS/ICDMS

South African Police Service 79 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of trial ready case dockets for contact crimes

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) have been obtained. The definition is extended to include the following; o all cases where the accused pleads guilty, is convicted and sentenced on first appearance in court even though previous conviction reports (SAPS 69) is not available o all cases where the accused pleads guilty and is found guilty on the first appearance in court, but the case is only remanded for sentencing to a later date o all cases where an admission of guilt fine was determined by the Public Prosecutor/ SAPS and the accused paid the admission of guilt but the previous conviction report (SAPS 69) is still outstanding o all cases where the Public Prosecutor decided to finalise the case by means of Alternative Dispute Resolution (ADR) programme while investigations are still outstanding. all cases where the investigation is finalised and referred to and kept at the office of the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a trial date o all cases where the investigation is completed but a trial date cannot be set because the accused awaits psychiatric evaluation at an institution o all cases where the investigation is completed, has been referred to court and on the first appearance in court the Public Prosecutor withdraws the cases on the ground of “De minimis non curat lex” or “No prospect of a successful conviction

Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets where investigations are finalised and that are currently on the court roll, ready for trial by the National Prosecuting Authority (NPA). It is also a Government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, Excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation All case dockets certified as “Investigation Finalised” on the Crime Administration System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as a percentage. Data limitations Dependency on other Divisions, Government departments and private institutions for timeous submission of reports Reporting cycle Quarterly and annually

Desired performance To achieve a trial ready docket rate of 65.40%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

South African Police Service 80 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator Correspondence 3/1/8/6 dated 2010-10-07: Definition on formula to calculate the percentage of court ready Correspondence 26/13/1 dated 2013-12-23: Certification of trial ready case docket on CAS/ICDMS

South African Police Service 81 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of trial ready case dockets for crimes dependent on police action Indicator title for detection

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) have been obtained. The definition is extended to include the following; o all cases where the accused pleads guilty, is convicted and sentenced on first appearance in court even though previous conviction reports (SAPS 69) is not available o all cases where the accused pleads guilty and is found guilty on the first appearance in court, but the case is only remanded for sentencing to a later date o all cases where an admission of guilt fine was determined by the Public Prosecutor/ SAPS and the accused paid the admission of guilt but the previous conviction report (SAPS 69) is still outstanding o all cases where the Public Prosecutor decided to finalise the case by means of Alternative Dispute Resolution (ADR) programme while investigations are still outstanding. o all cases where the investigation is finalised and referred to and kept at the office of the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a trial date o all cases where the investigation is completed but a trial date cannot be set because the accused awaits psychiatric evaluation at an institution o all cases where the investigation is completed, has been referred to court and on the first appearance in court the Public Prosecutor withdraws the cases on the ground of “De minimis non curat lex” or “No prospect of a successful conviction

Crimes dependent on police action for detection includes: Illegal possession of firearms and ammunition, drug-related crime and driving under the influence of alcohol Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets where investigations are finalised and that are currently on the court roll, ready for trial by the National Prosecuting Authority (NPA). It is also a Government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation All case dockets certified as “Investigation Finalised” on the Crime Administration System (CAS/ICDMS), divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as a percentage. Data limitations Dependency on other Divisions, Government departments and private institutions for timeous submission of reports Reporting cycle Quarterly and annually

Desired performance To achieve a trial ready docket rate of 65%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit

South African Police Service 82 Technical Indicator Description: Annual Performance Plan, 2015/16

responsibility Commanders and Investigating Officers at Station level

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator Correspondence 3/1/8/6 dated 2010-10-07: Definition on formula to calculate the percentage of court ready Correspondence 26/13/1 dated 2013-12-23: Certification of trial ready case docket on CAS/ICDMS

South African Police Service 83 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of trial ready case dockets for crimes against women and children

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) have been obtained. The definition is extended to include the following; o all cases where the accused pleads guilty, is convicted and sentenced on first appearance in court even though previous conviction reports (SAPS 69) is not available o all cases where the accused pleads guilty and is found guilty on the first appearance in court, but the case is only remanded for sentencing to a later date o all cases where an admission of guilt fine was determined by the Public Prosecutor/ SAPS and the accused paid the admission of guilt but the previous conviction report (SAPS 69) is still outstanding o all cases where the Public Prosecutor decided to finalise the case by means of Alternative Dispute Resolution (ADR) programme while investigations are still outstanding. o all cases where the investigation is finalised and referred to and kept at the office of the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a trial date o all cases where the investigation is completed but a trial date cannot be set because the accused awaits psychiatric evaluation at an institution o all cases where the investigation is completed, has been referred to court and on the first appearance in court the Public Prosecutor withdraws the cases on the ground of “De minimis non curat lex” or “No prospect of a successful conviction

Crimes against women and children include murder, attempted murder, assault GBH, assault common and sexual offences Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets where investigations are finalised and that are currently on the court roll, ready for trial by the National Prosecuting Authority (NPA). It is also a Government priority which is linked to Outcome 3 (output 2) of the JCPS priorities. The indicator is important to ensure that all people in South Africa are and feel safe. New indicator A continuation from previous financial years.

Type of indicator Output

Source (document for audit Case docket(SAPS3M) purpose)

System used for Crime Management Information System (CMIS) performance information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation All case dockets certified as “Investigation Finalised” on the Crime Administration System (CAS/ICDMS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as a percentage. Data limitations Dependency on other Divisions, Government departments and private institutions for timeous submission of reports Reporting cycle Quarterly and annually

Desired performance To achieve a trial ready docket rate of 68.17% for crimes against women and 66.68% for crimes against children Reporting responsibility The Division: Detective Service will manage and report on the indicator

Implementation Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit responsibility Commanders and Investigating Officers at Station level

South African Police Service 84 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 guidelines and instructions National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, that directly relates to the 2/2010, 3/2010, 3/2011, 2/2012 performance indicator Correspondence 3/1/8/6 dated 2010-10-07: Definition on formula to calculate the percentage of court ready Correspondence 26/13/1 dated 2013-12-23: Certification of trial ready case docket on CAS/ICDMS

South African Police Service 85 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Conviction rate26 for serious crimes

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges, which was utilised by the National Prosecuting Authority (NPA) in a trial in court and where the accused was found guilty on one or more charges.

Serious crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to property, burglary at residential premises, burglary at non- residential premises, theft of motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud, shoplifting Purpose/importance To establish what percentage of charges sent to court for trial resulted in a conviction. The indicator is important to ensure that all people in South Africa are and feel safe and it improves the confidence in the Criminal Justice Cluster New indicator Indicator included as a result of an instruction from the Portfolio Committee on Police. The conviction rate should be comprehended against the backdrop of it being a secondary indicator (is a measure of collaboration between the SAPS, NPA and Justice) Type of indicator Output

Source (document for audit Case docket (SAPS3M) purpose)

System used for performance Crime Management Information System (CMIS) information

Supporting evidence for quarterly SAPS 6 information received from CMIS, excel spreadsheet and final report in word /annual reporting

Calculation type Cumulative

Method of calculation The conviction rate is measured by adding up the number of charges resulting in a guilty27 verdict (Column 8.2) and divided by the sum of the guilty (Column 8.2) and not guilty28 verdicts (Column 8.3) x 100, expressed as a percentage. Data limitations The human factor as oral evidence of complainants and witnesses often contradict each other resulting in the discharge of accused persons on legal technicalities which is beyond the control of the SAPS. South African Law of Evidence is based on presumption of innocent until proven guilty and if there is a doubt, the benefit of the doubt will also go to the accused person, resulting in a discharge. Backlog of trial ready cases on court roll and postponement of trial ready cases in court due to various reasons. Reporting cycle Quarterly and annually

Desired performance Conviction rate of 87.65%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation responsibility Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit Commanders and Investigating Officers at Station level Official directives, guidelines and Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 instructions that directly relates National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, to the performance indicator 2/2010, 3/2010, 3/2011, 2/2012

26 Conviction rate comprises of all priority crimes that are measured by the SAPS, whilst the NPA takes into account all offences that are referred to court and in which a conviction is secured. The SAPS and the NPA are jointly responsible for the achievement of the conviction rate and utilise the same formula in the calculation thereof. 27 Where an accused has been trailed and convicted. 28 Where an accused has been trailed and found not guilty. South African Police Service 86 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Conviction rate for contact crimes

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges, which was utilised by the National Prosecuting Authority (NPA) in a trial in court and where the accused was found guilty on one or more charges.

Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance, common robbery, assault GBH, assault common, sexual offences Purpose/importance To establish what percentage of charges sent to court for trial resulted in a conviction. The indicator is important to ensure that all people in South Africa are and feel safe and it improves the confidence in the Criminal Justice Cluster New indicator Indicator included as a result of an instruction from the Portfolio Committee on Police. The conviction rate should be comprehended against the backdrop of it being a secondary indicator (is a measure of collaboration between the SAPS, NPA and Justice) Type of indicator Output

Source (document for audit Case docket (SAPS3M) purpose)

System used for performance Crime Management Information System (CMIS) information

Supporting evidence for quarterly SAPS 6 information received from CMIS, excel spreadsheet and final report in word /annual reporting

Calculation type Cumulative

Method of calculation The conviction rate is measured by adding up the number of charges resulting in a guilty verdict (Column 8.2) and divided by the sum of the guilty (Column 8.2) and not guilty verdicts (Column 8.3) x 100, expressed as a percentage. Data limitations The human factor as oral evidence of complainants and witnesses often contradict each other resulting in the discharge of accused persons on legal technicalities which is beyond the control of the SAPS. South African Law of Evidence is based on presumption of innocent until proven guilty and if there is a doubt, the benefit of the doubt will also go to the accused person, resulting in a discharge. Backlog of trial ready cases on court roll and postponement of trial ready cases in court due to various reasons. Reporting cycle Quarterly and annually

Desired performance Conviction rate of 79.77%

Reporting responsibility The Division: Detective Service will manage and report on the indicator

Implementation responsibility Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit Commanders and Investigating Officers at Station level Official directives, guidelines and Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 instructions that directly relates National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, to the performance indicator 2/2010, 3/2010, 3/2011, 2/2012

South African Police Service 87 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Conviction rate for crimes dependent on police action for detection

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges, which was utilised by the National Prosecuting Authority (NPA) in a trial in court and where the accused was found guilty on one or more charges.

Crimes dependent on police action for detection includes: Illegal possession of firearms and ammunition, drug-related crime and driving under the influence of alcohol Purpose/importance To establish what percentage of charges sent to court for trial resulted in a conviction. The indicator is important to ensure that all people in South Africa are and feel safe and it improves the confidence in the Criminal Justice Cluster New indicator Indicator included as a result of an instruction from the Portfolio Committee on Police. The conviction rate should be comprehended against the backdrop of it being a secondary indicator (is a measure of collaboration between the SAPS, NPA and Justice) Type of indicator Output

Source (document for audit Case docket (SAPS3M) purpose )

System used for performance Crime Management Information System (CMIS) information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The conviction rate is measured by adding up the number of charges resulting in a guilty verdict (Column 8.2) and ÷ by the sum of the guilty (Column 8.2) and not guilty verdicts (Column 8.3) x 100, expressed as a percentage. Data limitations The human factor as oral evidence of complainants and witnesses often contradict each other resulting in the discharge of accused persons on legal technicalities which is beyond the control of the SAPS. South African Law of Evidence is based on presumption of innocent until proven guilty and if there is a doubt, the benefit of the doubt will also go to the accused person, resulting in a discharge. Backlog of trial ready cases on court roll and postponement of trial ready cases in court due to various reasons. Reporting cycle Quarterly and annually

Desired performance Conviction rate of 97.15%

Reporting responsibility The Division: Detective Service will manage and report on the indicator.

Implementation responsibility Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit Commanders and Investigating Officers at Station level Official directives, guidelines Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and instructions that directly National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, relates to the performance 2/2010, 3/2010, 3/2011, 2/2012 indicator

South African Police Service 88 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Conviction rate for crimes against women and children

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges, which was utilised by the National Prosecuting Authority (NPA) in a trial in court and where the accused was found guilty on one or more charges.

Crimes against women and children include murder, attempted murder, assault GBH, assault common and sexual offences Purpose/importance To establish what percentage of charges sent to court for trial resulted in a conviction. The indicator is important to ensure that all people in South Africa are and feel safe and it improves the confidence in the Criminal Justice Cluster. New indicator Indicator included as a result of an instruction from the Portfolio Committee on Police. The conviction rate should be comprehended against the backdrop of it being a secondary indicator (is a measure of collaboration between the SAPS, NPA and Justice) Type of indicator Output

Source (document for audit Case docket (SAPS3M) purpose)

System used for performance Crime Management Information System (CMIS) information

Supporting evidence for SAPS 6 information received from CMIS, excel spreadsheet and final report in word quarterly /annual reporting

Calculation type Cumulative

Method of calculation The conviction rate is measured by adding up the number of charges resulting in a guilty verdict (Column 8.2) and divided by the sum of the guilty (Column 8.2) and not guilty verdicts (Column 8.3) x 100, expressed as a percentage Data limitations The human factor as oral evidence of complainants and witnesses often contradict each other resulting in the discharge of accused persons on legal technicalities which is beyond the control of the SAPS. South African Law of Evidence is based on presumption of innocent until proven guilty and if there is a doubt, the benefit of the doubt will also go to the accused person, resulting in a discharge. Backlog of trial ready cases on court roll and postponement of trial ready cases in court due to various reasons. Reporting cycle Quarterly and annually

Desired performance Conviction rate of 82.69% for crimes against women (18 years and above) and 75.26% for crimes against children (under 18 years) Reporting responsibility The Division: Detective Service will manage and report on the indicator

Implementation responsibility Division: Detective Service, Provincial Heads: Detective Service and Section Commanders, Unit Commanders and Investigating Officers at Station level Official directives, guidelines Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and instructions that directly National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008, relates to the performance 2/2010, 3/2010, 3/2011, 2/2012 indicator

South African Police Service 89 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Specialised Investigations

Percentage of trial-ready case dockets for fraud and corruption for Indicator title individuals within the JCPS Cluster

Short definition The indicator relates to trial ready cases for corruption against individuals within the JCPS Cluster in terms of the Prevention and Combating of Corrupt Activities Act, 2004 (Act No. 12 of 2004). It refers to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Authority (NPA) for the prosecution of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) has been obtained.(refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on the definition on trial ready case dockets). Serious corruption includes the misuse of a public or private office or position or resources with a corrupt intent and may include an act of bribery, nepotism, extortion, fraud and theft. This includes but is not limited to, offences under the Prevention and Combating of Corrupt Activities Act, 2004 (Act No. 12 of 2004). Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets that are finalised and that are currently in court, ready for trial by the National Prosecuting Authority. Reducing corruption within the JCPS Cluster is also a government priority which is linked to Outcome 3 of the JCPS priorities, Output 3.2 (170 convictions) namely that ‘All people in South Africa are and feel safe’ to ensure that corruption is combated to enhance its effectiveness and its ability to serve as deterrent against crime. New indicator A continuation from the previous financial year

Type of indicator Output

Source (document for audit Crime Administration System (CAS) purpose)

System used for performance Case Control register information

Supporting evidence for Case Control register (figures sourced from registers) quarterly/annual reporting

Calculation type Cumulative

Method of calculation (formula) Trial-ready cases divided by cases not finalised in court , multiplied by 100

Data limitations -

Reporting cycle Quarterly and annually

Desired performance 53% trial ready case dockets in 2015/16

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator.

Implementation responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator.

Official directives, guidelines SAPS Amendment Act, 2012 (Act No. 10 of 2012), Extradition Act, 1962 (Act No. 67 of 1962), and instructions that directly Prevention and Combatting of Corrupt Activities Act, 2004 (Act No. 12 of 2004, relates to the performance Financial Intelligence Centre Act, 2001 (Act No. 38 of 2001), Prevention of Organised Crime Act, indicator 1998 (Act No. 121 of 1998)

South African Police Service 90 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Detection rate for serious commercial crime-related charges

Short definition The indicator relates to the detection rate (the ability to solve charges) in respect of commercial crime-related charges. Serious and priority commercial crime refers to serious and priority fraud, forgery and uttering, theft (such as the theft of trust funds), commercial crime that is of such extent or complexity that it requires the services of a charted accountant or other specialist or expert during investigation, and contraventions of certain statutes relating to commercial crime (including statutes relating to, inter alia, companies, trusts and close corporations, long and short term insurance, the counterfeiting of currency, the counterfeiting and illicit trade in counterfeit products and goods, intellectual property rights, banks and the banking industry, exchange control, estate agents, serious corruption, and computer-related/cyber-crime). Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve serious commercial crime-related charges. New indicator A continuation from the previous year

Type of indicator Output

Source (document for audit SAPS 3M case dockets; Crime Administration System (CAS) purpose)

System used for performance Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance information Information Report; Generic Commercial Crime Return: Directorate for Priority Crime Investigation

Supporting evidence for Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance quarterly/annual reporting Information Report; Generic Commercial Crime Return: Directorate for Priority Crime Investigation

Calculation type Cumulative

Method of calculation (formula) [(Number of charges referred to court for the first time, where a case represents at least one charge) + (Number of additional verifiable charges referred to court for the first time) + (Number of complaints withdrawn out of court) + (Number of complaints unfounded)/ false)] divided by [(Number of cases/complaints reported, where a new case represents at least one charge) + (Number of additional verifiable charges referred to court for the first time) + (Number of charges brought forward, where a case represents at least one charge)] x 100% Data limitations The indicator is directly influenced by the extent and complexity of serious and priority commercial crime cases, and the duration of the investigation. Large investment scheme fraud cases can take several years to finalise. Large caseloads will result in a lower detection rate. Large numbers of additional charges must be kept on a manual system, as it is too time-consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800 cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases reported cannot be kept accurately in terms of charges, since charges added to an accused in practice are only formulated months, even years, after the case is initially received, therefore it is kept manually (in practice, charges are formulated when the investigation is completed and the state prosecutor formulates the charge sheet). While CAS is used as a primary computer database, data required for example charges referred to court for the first time cannot be obtained from CAS readily and manual registers are used for that. Reporting cycle Quarterly and annually

Desired performance 80% detection rate

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator.

Implementation responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator.

Official directives, guidelines and SAPS Amendment Act, 2012 (Act No. 10 of 2012), Extradition Act, 1962 (Act No. 67 of 1962), instructions that directly relates to Prevention and Combatting of Corrupt Activities Act, 2004 (Act No. 12 of 2004), Financial the performance indicator Intelligence Centre Act, 2001 (Act No. 38 of 2001), Prevention of Organised Crime Act, 1998 (Act No. 121 of 1998)

South African Police Service 91 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of trial-ready case dockets for serious commercial crime-related Indicator title charges

Short definition The indicator relates to the provision of a fully investigated case docket, whether it includes one or more charges (investigation finalised), which can be utilised by the National Prosecuting Agency (NPA) for the prosecution of an offender(s) on the charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective, and that all evidence (e.g. statements, specialist reports, etc.) has been obtained. (Refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on the definition on court ready case dockets). Serious and priority commercial crime refers to serious and priority fraud, forgery and uttering, theft (such as the theft of trust funds), commercial crime that is of such extent or complexity that it requires the services of a charted accountant or other specialist or expert during investigation, and contraventions of certain statutes relating to commercial crime (including statutes relating to, inter alia, companies, trusts and close corporations, long and short term insurance, the counterfeiting of currency, the counterfeiting and illicit trade in counterfeit products and goods, intellectual property rights, banks and the banking industry, exchange control, estate agents, serious corruption, and computer-related/cybercrime). Official directive with reference 3/1/8/6/2/1 over 26/2/4 dated 2013/08/02 from the Head: Commercial Crime DPCI has bearing. Purpose/importance Trial ready case dockets are measured to establish the percentage of dockets on court roll in respect of which the investigation has been finalised and which are ready for prosecution by the National Prosecuting Authority. New indicator A continuation from the previous year

Type of indicator Output

Source (document for audit SAPS 3M case dockets; Crime Administration System (CAS); Business Intelligence System (BI) purpose)

System used for performance Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance information Information Report; Generic Commercial Crime Return: Directorate for Priority Crime Investigation Supporting evidence for Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance quarterly/annual reporting Information Report; Generic Commercial Crime Return: Directorate for Priority Crime Investigation Calculation type Cumulative

Method of calculation (formula) Number of Trial Ready cases divided by Number of cases not yet finalised in court x 100%

Data limitations The indicator is directly influenced by the extent and complexity of serious and priority commercial crime cases, and the duration of the investigation. Large investment scheme fraud cases can take several years to finalise. Large caseloads will result in a lower detection rate. Large numbers of additional charges must be kept on a manual system, as it is too time-consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800 cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases reported cannot be kept accurately in terms of charges, since charges added to an accused in practice are only formulated months, even years, after the case is initially received, therefore it is kept manually (in practice, charges are formulated when the investigation is completed and the state prosecutor formulates the charge sheet). While CAS is used as a primary computer database, data required for example charges referred to court for the first time cannot be obtained from CAS readily and manual registers are used for that. Reporting cycle Quarterly and annually

Desired performance 53% trial ready cases

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator. Official directive with reference 3/1/8/6/2/1 over 26/2/4 dated 2013/08/02 from the Head: Commercial Crime DPCI has bearing Implementation responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator.

South African Police Service 92 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines SAPS Amendment Act, 2012 (Act No. 10 of 2012), Extradition Act, 1962 (Act No. 67 of 1962), and instructions that directly Prevention and Combatting of Corrupt Activities Act, 2004 (Act No. 12 of 2004), Financial relates to the performance Intelligence Centre Act, 2001 (Act No. 38 of 2001), Prevention of Organised Crime Act, 1998 (Act No. 121 of 1998) indicator

South African Police Service 93 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of registered serious Organised Crime29 Project Investigations

Short definition The indicator refers to Organised Crime Project Investigation (OCPI), which is registered upon the identification of a criminal syndicate/organised criminal group committing serious crime in an organised fashion. An OCPI is registered to allow for the application of covert and overt investigation techniques during the investigation process in gathering sufficient evidence against the members of the criminal syndicate. The objective of the OCPI is to dismantle the function of the criminal syndicate by prosecuting its members and forfeiting assets obtain through illicit activities. Purpose/importance Organised Criminal Groups/ Criminal Syndicates, and their involvement in local, national and transnational crime are a significant contributory factor to the high crime rates in South Africa. New indicator A continuation from the previous year

Type of indicator Output

Source (document for audit Project File purpose)

System used for Organised Crime Threat Management (OCTM) system performance information

Supporting evidence for Organised Crime Threat Management (OCTM) system (Information sourced from the OCTM) quarterly/annual reporting

Calculation type Cumulative

Method of calculation The number of Organised Crime Project Driven Investigations successfully terminated divided by (formula) the number of registered Organised Crime Project Investigations

Data limitations Does not allow for project tracking / monitoring / updating at certain stages of the investigative process Reporting cycle Quarterly and annually

Desired performance 43% of registered projects successfully terminated

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator

Implementation The Directorate for Priority Crime Investigation will manage and report on the indicator responsibility

Official directives, SAPS Amendment Act, 2012 (Act No. 10 of 2012), The Non-Proliferation of Weapons of Mass guidelines and instructions Destruction Act, 1993 (Act No. 87 of 1993), Prevention of Organised Crime Act, 1998 (Act No. 121 that directly relates to the of 1998), Protection of Constitutional Democracy Against Terrorist and Related Activities Act, performance indicator 2004 (Act No. 33 of 2004) POCDATARA, Prevention and Combatting of Corrupt Activities, 2004 (Act No. 12 of 2004)

29 Project Investigation” means an investigation involving project management methodology, whereby a dedicated project team is designated to combat, prevent or investigate National Priority Offences or threats, posed by a Criminal Group or Criminal High Flyer (also referred to as a “project investigation”); (Divisional Instruction 1 Of 2013Project Driven Investigations)

South African Police Service 94 Technical Indicator Description: Annual Performance Plan, 2015/16

Number of serious commercial crime-related trial-ready cases where Indicator title officials are involved including procurement fraud and corruption

Short definition The indicator refers to the provision of a fully investigated case docket, whether it includes one or more charges (investigations finalised), which can be finalised by the courts for the prosecution of an offender(s) on charge(s) linked to the docket. Fully investigated entails that there is no outstanding information which requires further investigation by a detective, and that all evidence (e.g. Statements, specialist reports, etc.) has been obtained. (Refer to letter 3/1/8/6 dated 7 October 2010 signed by Lt Gen Mgwenya for a detailed explanation on the definition of a court ready case docket) Purpose/importance Trial ready case dockets are measured to establish the number of dockets that are finalised and that are currently in court, in order to monitor progress as set out in the JCPS agreement. New indicator A continuation from the previous year

Type of indicator Output

Source (document for audit JCPS Cluster report & SAPS 3 M case docket purpose)

System used for Crime Administration System (CAS) and ACCT Performance Info System performance information

Supporting evidence for Case Control register (figures sourced from registers) quarterly/annual reporting

Calculation type Cumulative

Method of calculation Cumulative total number of investigations (formula)

Data limitations Information can be compromised from a security standpoint. Hence only certain information can be uploaded. Reporting cycle Quarterly and annually

Desired performance 30 trial ready cases in 2015/16

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator

Implementation The Directorate for Priority Crime Investigation will manage and report on the indicator responsibility

Official directives, SAPS Amendment Act, 2012 (Act No. 10 of 2012), Extradition Act, 1962 (Act No. 67 of 1962), guidelines and instructions Prevention and Combatting of Corrupt Activities Act, 2004 (Act No. 12 of 2004), Financial that directly relates to the Intelligence Centre Act, 2001 (Act No. 38 of 2001), Prevention of Organised Crime Act, 1998 (Act performance indicator No. 121 of 1998)

South African Police Service 95 Technical Indicator Description: Annual Performance Plan, 2015/16

Value of amount involved in procurement fraud and corruption-related Indicator title cases

Short definition The indicator refers to the economic value of assets that are restrained or seized in the course of the investigation. Members of Assets Forfeiture Unit(AFU)sitting at ACTT investigate assets of suspect and apply in court for restraint orders respect of these assets identified Purpose/importance The value of assets restrained/seized where officials and other persons are involved in government related procurement fraud and corruption-related cases is a which is linked to Outcome 3 (3.1, 3.2) of the JCPS priorities namely that ‘All people in South Africa are and feel safe’. New indicator A continuation from the previous year

Type of indicator Output

Source (document for audit Restraining order purpose)

System used for ACTT Performance Information system performance information

Supporting evidence for The indicator refers to the economic value of assets that are restrained or seized in the course of quarterly/annual reporting the investigation. Members of Assets Forfeiture Unit (AFU) sitting at ACTT investigate assets of suspect and apply in court for restraint orders respect of these assets identified Calculation type Cumulative

Method of calculation Cumulative value of assets restrained/seized (formula)

Data limitations Information is accessed manually and is time consuming

Reporting cycle Quarterly and annually

Desired performance R 376 million30 of assets restrained

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator

Implementation The Directorate for Priority Crime Investigation will manage and report on the indicator responsibility

Official directives, SAPS Amendment Act, 2012 (Act No. 10 of 2012), Extradition Act, 1962 (Act No. 67 of 1962), guidelines and instructions Prevention and Combatting of Corrupt Activities Act, 2004 (Act No. 12 of 2004), Financial that directly relates to the Intelligence Centre Act, 2001 (Act No. 38 of 2001), Prevention of Organised Crime Act, 1998 (Act No. 121 of 1998) performance indicator

30 R376 million is an annual target building up to the MTSF target for 2019 of R 1,88 billion (cumulative).

South African Police Service 96 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Detection rate for cybercrime-related cases

Short definition The indicator relates to detection rate in respect of cybercrime related cases.. The detection of crime is the process undertaken by the SAPS which extends from the time the SAPS becomes aware of a crime and where a case docket is subsequently opened for investigation until such time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been closed off as unfounded or as withdrawn before court. This process will include the utilisation of recognised investigative aids and the services of other SAPS divisions and role players.

Purpose/importance The South African nature of cyber-related crime within the RSA reflects elements of transnational organised crime and has evolved in a sophisticated crime phenomenon. Organised crime syndicates, which display innovative criminal entrepreneurial tendencies, use the proceeds of cybercrime to finance other organised crime operations. The detection rate is measured in order to establish the ability of the South African Police Service (SAPS) to successfully address reported cybercrime criminal investigations in as far as it relates to the commercial crime platform.

New indicator New indicator

Type of indicator Output

Source (document for audit Monthly Internet Related Fraud Statistical Analyses Report purpose)

System used for Manual system performance information

Supporting evidence for Information generated from the Generic Commercial Crime Return: Directorate for Priority Crime quarterly/annual reporting Investigation

Calculation type Cumulative

Method of calculation [(Number of charges referred to court for the first time, where a case represents at least one (formula) charge)+(Number of additional verifiable charges referred to court for the first time)+(Number of complaints withdrawn out of court)+(Number of complaints unfounded/false)] divided by [(Number of cases/complaints reported, where a new case represents at least one charge)+(Number of additional verifiable charges referred to court for the first time)+(Number of charges brought forward, where a case represents at least one charge)] multiply by a hundred percent.

Data limitations The indicator is directly influenced by the extent and complexity of cybercrime cases, and the duration of such investigations. Large caseloads will necessarily result in a lower detection rate.

Reporting cycle Quarterly and Annually

Desired performance 18%

Reporting responsibility The Directorate for Priority Crime Investigation will manage and report on the indicator

Implementation The Directorate for Priority Crime Investigation will manage and report on the indicator responsibility

Official directives, Electronic Communications and Transactions (ECT) Act, 2002 (Act No. 25 of 2002), SAPS guidelines and instructions Amendment Act, 2012 (Act No. 10 of 2012), Prevention of Organised Crime Act, 1998 (Act No. that directly relates to the 121 of 1998), Prevention and Combating of Corrupt Activities Act, 2004 (Act No. 12 of 2004) performance indicator

South African Police Service 97 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Criminal Record Centre

Indicator title Percentage of original previous conviction reports generated

Short definition The indicator relates to crime-related previous conviction reports generated for formally charged individuals by the processing of fingerprints received (SAPS76 forms) by the Criminal Record and Crime Scene Management. Purpose/importance To provide information on the criminal history (criminal profile) of an individual to a court of law for the purpose of sentence. New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit The source of the performance related data that is captured into the CRIM application system is the purpose) SAPS76 form, SAPS69 form and the results of trial received by the Component Criminal Record and Crime Scene Management.

Criminal Law [Forensic Procedure] Amendment Act, 2010 [Act No. 6 of 2010] prescribe that source documents relating to “not guilty or withdrawn verdicts which has informed the capturing on the CRIM system must be physically destroyed within 30 days from the day that the Divisional Commissioner responsible for criminal records becomes aware, to ensure compliance with the legislative dictates. It is thus not possible to provide source documents that verify the system entry as the source documents have been destroyed.

It may be possible to make audit arrangements in case whereby audit sample has been determined and the source documents to be destroyed are still available before physical destruction can take place based upon an agreed schedule. System used for performance The performance related data is extracted by the Business Intelligence System from the CRIM information application system and published into a system generated report. Criminal Record Information Management System (CRIM) and Business Intelligence System (BI) are the systems used for performance information Supporting evidence for Quarterly reports to the National Strategic Management office and to the office of the Deputy National quarterly/annual reporting Commissioner: Policing, BI System print out reports

Calculation type Cumulative

Method of calculation The number of previous conviction reports (SAPS69’s) generated for formally charged individuals (formula) within 15 calendar days during a financial year measured against the total number of previous conviction reports generated during the same financial year, expressed as a percentage.

The calculation of the number of previous conviction reports generated in 15 calendar days is based on the number of SAPS76 in 5 day intervals which has a SAPS69 status of ready for production, or has already been printed.

SAPS76 source documents which resulted in SAPS69’s issued within, and after 15 calendar days are both captured into the CRIM system and included in the performance calculation. Data limitations It may be possible to make audit arrangements in case whereby audit sample has been determined and the source documents to be destroyed are still available before physical destruction can take place based upon an agreed schedule. Reporting cycle Quarterly and annually

Desired performance The aim is to generate 94% previous conviction reports within 15 calendar days

Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: CR & CSM to achieve desired performance output

South African Police Service 98 Technical Indicator Description: Annual Performance Plan, 2015/16

Official directives, guidelines Criminal Law [Forensic Procedure] Amendment Act, 2010 (Act No. 6 of 2010) section 36B (6) (a) (iii) and instructions that directly National Instruction 2 of 2013 Chapter 8, Paragraph 27 (1) relates to the performance indicator

South African Police Service 99 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Forensic Science Laboratory

Percentage of routine case-exhibits (entries) finalised within 28 working Indicator title days

Short definition The indicator relates to the number of routine case-exhibits (entries) processed by the Forensic Science Laboratory within 28 working days. An exhibit refers to evidence found at a crime scene and brought to the laboratory for forensic examination. A case or exhibit can contain different types of evidence (entries) which are distributed to the relevant disciplines within the Forensic Science Laboratory for examination. Refer to the Annexure for a detailed definition of routine, non-routine and intelligence entries. Purpose/importance To measure how successful the Forensic Science Laboratory is in processing case-exhibits (entries) from registration to finalisation within the agreed time frame. New indicator A continuation from previous financial years. The revised indicator measures the entire process, from registration to finalisation. Type of indicator Measures output

Source (document for audit The source of the performance related data that is captured into the FSL Admin application purpose) system is the routine case exhibits (entries) received and the case file that is created during registration, as well as its contents which is updated during the processing through the laboratory. System used for performance The data is extracted from the FSL Admin application systems into a spreadsheet format. Analysis information and performance calculations are based upon the data extracted into the spreadsheet.

Supporting evidence for Quarterly reports to the National Strategic Management office and to the office of the Deputy quarterly/annual reporting National Commissioner: Policing, minutes of the quarterly performance review, FSL Admin system spreadsheets Calculation type Cumulative

Method of calculation (formula) The number of routine case-exhibits (entries) finalised by the Forensic Science Laboratories within 28 working days during a financial year measured against the total number of routine case-exhibits (entries) finalised in the same financial year, expressed as a percentage. The performance is measured from the date the routine case-exhibits (entries) are registered at the Forensic Science Laboratory for examination, to the date that the routine case-exhibit (entry) is finalised. Routine case-exhibits (entries) finalised after 28 working days form part of the total number of routine case-exhibits (entries) finalised, and are therefore included in the performance calculation. Data limitations This indicator is limited to routine entries and excludes non-routine, intelligence and SAPS firearm entries. Reporting cycle Quarterly and annually

Desired performance To process 93%31 of routine case exhibits (entries) within 28 working days. The desired performance is thus not 100%. 7% of routine case exhibits (entries) are thus excluded from the desired performance in accordance to standard deviation. Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: FSL to achieve the desired performance output

Official directives, guidelines Criminal Law [Forensic Procedure] Amendment Act, 2013 (Act No. 37 of 2013) and instructions that directly Divisional Directives as recorded by Annual Performance Plan relates to the performance indicator

31 The targets will remain unchanged during the MTEF period as it was derived from a sample of data. The baseline of the 2015/16 financial year will be used to determine future and more scientific projections in this regard. South African Police Service 100 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of non-routine case-exhibits (entries) finalised within 75 working Indicator title days

Short definition The indicator relates to the number of non-routine case-exhibits (entries) processed by the Forensic Science Laboratory within 75 working days. An exhibit refers to evidence found at a crime scene and brought to the laboratory for forensic examination. A case or exhibit can contain different types of evidence (entries) which are distributed to the relevant disciplines within the Forensic Science Laboratory for examination. Refer to the Annexure for a detailed definition of routine, non-routine and intelligence entries. Purpose/importance To measure how successful the Forensic Science Laboratory is in processing case-exhibits (entries) from registration to finalisation within the agreed time frame. New indicator A continuation from previous financial years. The revised indicator measures the entire process, from registration to finalisation. Type of indicator Measures output

Source (document for audit The source of the performance related data that is captured into the FSL Admin application system purpose) is the case exhibits (entries) received and the case file that is created during registration, as well as its contents which is updated during the processing through the laboratory. System used for performance The data is extracted from the FSL Admin application systems into a spreadsheet format. Analysis information and performance calculations are based upon the data extracted into the spreadsheet.

Supporting evidence for Quarterly reports to the National Strategic Management office and to the office of the Deputy quarterly/annual reporting National Commissioner: Policing, minutes of the quarterly performance review, spreadsheets

Calculation type Cumulative

Method of calculation The number of non-routine case-exhibits (entries) finalised by the Forensic Science Laboratories (formula) within 75 working days during a financial year measured against the total number of routine case- exhibits (entries) finalised in the same financial year, expressed as a percentage. The performance is measured from the date the non-routine case-exhibits (entries) are registered at the Forensic Science Laboratory for examination, to the date that the non-routine case-exhibit (entry) is finalised. Non Routine case-exhibits (entries) finalised after 75 working days form part of the total number of non-routine case-exhibits (entries) finalised, and are therefore included in the performance calculation. Data limitations This indicator is limited to non-routine entries and excludes intelligence and SAPS firearm entries.

Reporting cycle Quarterly and annually

Desired performance To process 76%32 of non-routine case exhibits (entries) within 75 working days. The desired performance is thus not 100%, acknowledging the fact that the completion of research case exhibits cannot be linked to a timeframe. Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: FSL to achieve the desired performance output

Official directives, guidelines Criminal Law [Forensic Procedure] Amendment Act, 2013 (Act No. 37 of 2013) and instructions that directly Divisional Directives as recorded by Annual Performance Plan relates to the performance indicator

32 The targets will remain unchanged during the MTEF period as it was derived from a sample of data. The baseline of the 2015/16 financial year will be used to determine future and more scientific projections in this regard. South African Police Service 101 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of Biology Deoxyribonucleic Acid (DNA) intelligence case- Indicator title exhibits (entries) finalised within 63 working days

Short definition The indicator relates to the number of DNA Intelligence case-exhibits (entries) processed by the Forensic Science Laboratory within 63 working days. An exhibit refers to evidence found at a crime scene and brought to the laboratory for forensic examination. A case or exhibit can contain different types of evidence (entries) which are distributed to the relevant disciplines within the Forensic Science Laboratory for examination. Refer to the Annexure for a detailed definition of routine, non-routine and intelligence entries. Purpose/importance To measure how successful the Forensic Science Laboratory is in processing case-exhibits (entries) from registration to finalisation within the agreed time frame. New indicator A continuation from previous financial years. The revised indicator measures the entire process, from registration to finalisation. Type of indicator Measures output

Source (document for audit The source of the performance related data that is captured into the FSL Admin application system purpose) is the case exhibits (entries) received and the case file that is created during registration, as well as its contents which is updated during the processing through the laboratory. System used for performance The data is extracted from the FSL Admin application systems into a spreadsheet format. Analysis information and performance calculations are based upon the data extracted into the spreadsheet.

Supporting evidence for Quarterly reports to the National Strategic Management office and to the office of the Deputy quarterly/annual reporting National Commissioner: Policing, minutes of the quarterly performance review, spreadsheets

Calculation type Cumulative

Method of calculation The number of DNA Intelligence case-exhibits (entries) finalised by the Forensic Science (formula) Laboratories within 63 working days during a financial year measured against the total number of DNA Intelligence case-exhibits (entries) finalised in the same financial year, expressed as a percentage. The performance is measured from the date the DNA Intelligence case-exhibits (entries) are registered at the Forensic Science Laboratory for examination, to the date that the DNA Intelligence case-exhibit (entry) is finalised.

DNA Intelligence case-exhibits (entries) finalised after 63 working days form part of the total number of DNA Intelligence case-exhibits (entries) finalised, and are therefore included in the performance calculation. Data limitations This indicator is limited to DNA Intelligence entries and excludes Routine, Non routine and SAPS firearm entries. Reporting cycle Quarterly and annually

Desired performance To process 65%33 of DNA intelligence case exhibits (entries) within 63 working days.

Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: FSL to achieve the desired performance output

Official directives, guidelines Criminal Law [Forensic Procedure] Amendment Act, 2013 (Act No. 37 of 2013) and instructions that directly Divisional Directives as recorded by Annual Performance Plan relates to the performance indicator

33 The targets will remain unchanged during the MTEF period as it was derived from a sample of data. The baseline of the 2015/16 financial year will be used to determine future and more scientific projections in this regard. South African Police Service 102 Technical Indicator Description: Annual Performance Plan, 2015/16

Percentage of Ballistics (IBIS) intelligence case-exhibits (entries) finalised Indicator title within 28 working days

Short definition The indicator relates to the number of Ballistics (IBIS) Intelligence case-exhibits (entries) processed by the Forensic Science Laboratory within 28 working days. An exhibit refers to evidence found at a crime scene and brought to the laboratory for forensic examination. A case or exhibit can contain different types of evidence (entries) which are distributed to the relevant disciplines within the Forensic Science Laboratory for examination. Refer to the Annexure for a detailed definition of routine, non-routine and intelligence entries. Purpose/importance To measure how successful the Forensic Science Laboratory is in processing case-exhibits (entries) from registration to finalisation within the agreed time frame. New indicator A continuation from previous financial years. The revised indicator measures the entire process, from registration to finalisation. Type of indicator Measures output

Source (document for audit The source of the performance related data that is captured into the FSL Admin application purpose) system is the case exhibits (entries) received and the case file that is created during registration, as well as its contents which are updated during the processing through the laboratory. System used for performance The data is extracted from the FSL Admin application systems into a spreadsheet format. information Analysis and performance calculations are based upon the data extracted into the spreadsheet.

Supporting evidence for Quarterly reports to the National Strategic Management office and to the office of the Deputy quarterly/annual reporting National Commissioner: Policing, minutes of the quarterly performance review, spreadsheets

Calculation type Cumulative

Method of calculation (formula) The number of Ballistics (IBIS) Intelligence case-exhibits (entries) finalised by the Forensic Science Laboratories within 28 working days during a financial year measured against the total number of Ballistics 9IBIS) Intelligence case-exhibits (entries) finalised in the same financial year, expressed as a percentage. The performance is measured from the date the Ballistics (IBIS) Intelligence case-exhibits (entries) are registered at the Forensic Science Laboratory for examination, to the date that the Ballistics (IBIS) Intelligence case-exhibit (entry) is finalised.

Ballistics (IBIS) Intelligence case-exhibits (entries) finalised after 28 working days form part of the total number of Ballistics (IBIS) Intelligence case-exhibits (entries) finalised, and are therefore included in the performance calculation. Data limitations This indicator is limited to Ballistics (IBIS) Intelligence entries and excludes Routine, Non routine, DNA Intelligence and SAPS firearm entries. Reporting cycle Quarterly and annually

Desired performance To process 95%34 of Ballistics (IBIS) Intelligence case exhibits (entries) within 28 working days. The desired performance is thus not 100%. 5% of Ballistics (IBIS) Intelligence case exhibits (entries) are thus excluded from the desired performance in accordance to standard deviation due to the fact that the completion of IBIS case entries is dependent on the inter-communication between IBIS and the FSL Admin IT System. Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: FSL to achieve the desired performance output

Official directives, guidelines and Criminal Law [Forensic Procedure] Amendment Act, 2013 (Act No. 37 of 2013) [DNA Act] instructions that directly relates Divisional Directives as recorded by Annual Performance Plan to the performance indicator

34 SAPS firearms are included in intelligence case exhibits.

South African Police Service 103 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage reduction in case-exhibits (entries) exceeding the prescribed time frame of 28 working days Short definition The indicator relates to Backlog case exhibits (entries) processed by the Forensic Science Laboratory. An exhibit refers to evidence found at a crime scene and brought to the laboratory for forensic examination. A case or exhibit can contain different types of evidence (entries) which are distributed to the relevant disciplines within the Forensic Science Laboratory for examination. Refer to the Annexure for a detailed definition of routine, non-routine and intelligence entries. Purpose / Importance To measure how successful the Forensic Science Laboratory is in processing backlog case- exhibits (entries) within a prescribed timeframe for each type of classification. Type of indicator Measures output

Source (document for audit The source of the performance related data that is captured into the FSL Admin application purpose) system is the case exhibits (entries) received and not finalised within the prescribed timeframe.

System used for performance The data is extracted from the FSL Admin application systems into a spreadsheet format. information Analysis and performance calculations are based upon the data extracted into the spreadsheet.

Supporting evidence for quarterly Quarterly reports to the National Strategic Management office and to the office of the Deputy / annual reporting National Commissioner: Policing, minutes of the quarterly performance review, spreadsheets, FSL Admin Reports provided by Division: Technology Management Services. Calculation type Cumulative

Method of calculation Backlog divided by the case exhibits (entries) on hand, expressed as a percentage. Number of entries exceeding the prescribed timeframe for the following classification: Routine case exhibits (entries) – 28 working days Non-routine case exhibits (entries) – 75 Working days DNA Intelligence case exhibits (entries) – 63 working days Ballistics case exhibits (entries) – 28 working days Data limitations This indicator is limited to Backlog entries and excludes Routine, Non routine, DNA Intelligence and SAPS firearm entries. Reporting cycle Quarterly, bi-annually and annually

Desired performance Backlog not exceeding 10% of case exhibits (entries) on hand

Reporting responsibility The Division: Forensic Services will manage and report on the indicator to the Head: Strategic Management as per the prescribed time frames Implementation responsibility Component: FSL to achieve the desired performance output

Official directives, guidelines and Criminal Law [Forensic Procedure] Amendment Act, Act 37 of 2013. instructions that directly relates Divisional Directives as recorded by Annual Performance Plan to the performance information

South African Police Service 104 Technical Indicator Description: Annual Performance Plan, 2015/16

South African Police Service 105 Technical Indicator Description: Annual Performance Plan, 2015/16

South African Police Service 106 Technical Indicator Description: Annual Performance Plan, 2015/16

South African Police Service 107 Technical Indicator Description: Annual Performance Plan, 2015/16

South African Police Service 108 Technical Indicator Description: Annual Performance Plan, 2015/16

Programme 4: Crime Intelligence

Purpose: Manage crime intelligence and analyse crime information, and provide technical support for investigations and crime prevention operations.

Strategic Objectives: To gather, correlate, coordinate and analyse intelligence; to institute counter- intelligence measures; and to supply crime intelligence relating to national strategic intelligence to NICOC. Performance indicators

Sub-programme: Crime Intelligence Operations  Number of enquiries investigated  Number of ad hoc operations conducted  Number of network operations conducted  Percentage of physical security threat assessment finalised per request  Percentage of cross-border operations conducted in relation to requests received  Percentage arrests of identified transnational crime suspects facilitated  Percentage of INTERPOL case files closed

Sub-programme: Intelligence and Information Management  Number of intelligence products generated  Number of strategic intelligence reports provided to SAPS management  Number of strategic intelligence reports generated to address National Intelligence Coordinating Committee (NICOC) priorities

South African Police Service 109 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Crime Intelligence Operations

Indicator title Number of enquiries investigated35 Short definition The indicator refers to correct management, utilisation of intelligence and tasking which must be properly recorded. The operationalisation of intelligence must be finalised within a 14 day working period (the period may be extended in certain circumstances). If the process is not finalised within the set period or extended for valid reasons, the enquiry will become the first stage of culminating into a network operation. Purpose / Importance To measure the provisioning of intelligence-based crime operations

New indicator New indicator

Type of indicator Output

Source (document for audit Enquiry register purpose)

System used for performance Manual system information

Supporting evidence for Quarterly reports from the components and provinces quarterly/annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of enquiries investigated

Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to investigate 13350 enquiries

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Covert Intelligence Collection

Official directives, guidelines and Crime Intelligence Policy and Standard Operating Procedures instructions that directly relates to the performance information

35 Enquiries investigated refer to carrying out a systematic enquiry into an allegation so as to establish the facts and truth surrounding the allegation before operationalising the information. The operationalisation of intelligence must be finalised within a 14 working day period (the period may be extended in certain circumstances) If the process is not finalised within the set period or extended for valid reasons, the enquiry will become the first stage of culminating into a network operation, South African Police Service 110 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of ad hoc operations conducted36 Short definition The indicator refers to operations which do not form part of a registered undercover or network operation, and which are usually initiated by other components in SAPS using intelligence supplied by Crime Intelligence, on condition that there must be a file opened. Purpose / Importance To measure the provisioning of intelligence based crime operations

New indicator New indicator

Type of indicator Output

Source (document for audit Intelligence File purpose)

System used for performance Manual system information

Supporting evidence for quarterly / Quarterly reports from the components and provinces annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of ad hoc operations conducted

Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to conduct 20023 ad hoc operations

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Crime Intelligence Collection

Official directives, guidelines and Crime Intelligence Policy and Standard Operating Procedures. instructions that directly relates to the performance information

36 Ad hoc operations refer to operations which do not form part of a registered undercover or network operation, and which are usually initiated by other components in SAPS using intelligence supplied by Crime Intelligence, on condition that there must be a file opened. South African Police Service 111 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of network operations conducted37 Short definition The indicator relates to planned and purposeful processes of obtaining, assembling and organising information through the exploitation of all types of sources on a target (organisation, group or individual) for further intelligence processing and/or use as evidence. Purpose / Importance To measure the provisioning of intelligence based crime operations

New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit Network Register and Intelligence File purpose)

System used for performance Manual system information

Supporting evidence for quarterly Quarterly reports from the components and provinces / annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of network operations conducted

Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to conduct 759 network operations

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Crime Intelligence Collection (CIC)

Official directives, guidelines and Crime Intelligence Policy and Standard Operating Procedures. instructions that directly relates to the performance information

37 Network operations relates to a process of obtaining, assembling, and organising information through exploitation of all types of sources on a target (organisation, group or individual) for further intelligence processing and/ or use as evidence. Network operations are approved by the National or Provincial Network Operations Evaluation Committee for the maximum duration of 3 months. This indicator excludes enquiries and ad hoc operations as they will be reported separately as of 2015/16.

South African Police Service 112 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of physical security threat assessment finalised per request Short definition The indicator relates to physical security threat/risk assessments conducted at SAPS premises dealing with sensitive/classified information, aimed at recommending minimum security standards to minimise security breaches. Purpose / Importance To protect state assets and minimise security breaches.

New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Security threat and risk assessment file purpose)

System used for performance Manual system information

Supporting evidence for Quarterly reports from the components and provinces quarterly / annual reporting

Calculation type Cumulative

Method of calculation The percentage of physical security threat assessment files requested.(The total number of physical security threat assessment requests received divide by the total number of physical security threat assessments conducted multiply by hundred) Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to finalise 100% physical security threat assessments per request

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Security Standards: Physical Security

Official directives, guidelines National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and instructions that directly Minimum Information Security Standards Policy, approved by Cabinet in1996 relates to the performance information

South African Police Service 113 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of cross border operations conducted in relation to requests received Short definition The indicator relates to the police activity to fight crime across the national borders of the country.

Purpose / Importance To measure the facilitation of cross border operations conducted per request.

New indicator New indicator

Type of indicator Output

Source (document for audit Arrest reports. purpose)

System used for performance information Manual system

Supporting evidence for Quarterly reports from the section quarterly / annual reporting

Calculation type Cumulative

Method of calculation The percentage of cross border operations conducted in relation to requests received.(The total number of cross border operations conducted divide by the total number of cross border operations requested multiply by hundred) Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to conduct 100% requested cross border operations

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility INTERPOL

Official directives, guidelines Article 5 of the SARPCO Multi-Lateral Agreement signed by the Police Chiefs of SARPCO in and instructions that directly October 1996 relates to the performance Article 3 of the SARPCO Constitution information

South African Police Service 114 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of arrests of identified transnational crime suspects facilitated Short definition The indicator relates to facilitating the arrest of transnational crime suspects identified nationally and internationally. Purpose / Importance To measure the facilitation of transnational crime suspects arrested.

New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Enquiry files, CAS, Extradition requests and Arrest reports. purpose)

System used for performance information Manual system

Supporting evidence for Quarterly reports from the section quarterly / annual reporting

Calculation type Cumulative

Method of calculation The percentage of arrests of identified transnational crime suspects facilitated.(The total number of arrest requests of identified transnational crime suspects received divide by the total number of arrest requests of identified transnational crime suspects facilitated multiply by hundred) Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to facilitate 100% arrests of identified transnational crime suspects

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility INTERPOL

Official directives, guidelines South African Extradition Act, 1962 (Act No. 67 of 1962) and instructions that directly Criminal Procedure Act, 1977 (Act No 51 of 1977) as amended (Section 40 (1) (k)) relates to the performance Criminal Procedure Act. 1977 (Act No 51 of 1977) as amended (Section 5 (1) (a) (b)) information

South African Police Service 115 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Intelligence and Information Management

Indicator title Percentage of INTERPOL case files closed38 Short definition The indicator relates to a request for assistance on an investigation with an international link that is received from any of the 190 INTERPOL member countries, SAPS or law enforcement agencies. Purpose / Importance To measure the facilitation, investigation and monitoring of reported crimes (nationally/internationally). New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Enquiry files compiled from the CAS purpose)

System used for performance Crime Administration System information

Supporting evidence for Quarterly reports from the section quarterly / annual reporting

Calculation type Cumulative

Method of calculation The percentage of INTERPOL case files closed.(The total number of INTERPOL cases closed divide by the total number of INTERPOL cases received multiply by hundred) Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to close 70% of INTERPOL case files

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility INTERPOL

Official directives, guidelines Act 112 of the INTERPOL Constitution (Rules of Processing INTERPOL data). and instructions that directly relates to the performance information

38 An INTERPOL case file is a request for assistance regarding an investigation with an international link received from any of the 190 INTERPOL member countries, SAPS or Law Enforcement agencies. If the file cannot be finalised by the INTERPOL office, the investigation of the file is then coordinated at the INTERPOL office and the investigation is conducted by the relevant Division of the SAPS or by the INTERPOL member country. The INTERPOL case file can only be closed when the investigation is concluded and the country or Division is satisfied with the result. South African Police Service 116 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of crime intelligence products generated39 Short definition Crime intelligence products relates to operational analysis reports, including: Profiles (a resume of information/intelligence gathered on a suspect to serve as an aid to the investigating officer to locate the suspect and identify him/her); Intelligence analysis reports (a factual report based on evaluated information/intelligence which can be utilised to identify specific individuals, criminal groups, suspects or tendencies, relevant premises, contact points and methods of communication); Communication analysis reports (a report based on the result of the analysis of specific identified telephone/cellular phone numbers as provided by the various communication networks when subpoenaed to do so); Communication interception reports (reports based on the result of the analysis of voice intercepted communications, intercepted text messages as well as internet service provider telecommunications) and; Crime threat analysis reports (reports compiled at cluster and provincial level based on the spatial and time patterns of crime statistics, matrix case linage analysis and fieldwork. (These reports guide cluster and provincial commanders on the what, where, when, why, who and how of the incidence of crime). Pro-Active analysis is reports refer to all types self-initiated analysis reports by the cluster, province or component. Purpose / Importance To measure the provisioning of the analysis of crime intelligence patterns to facilitate crime detection in support of crime prevention and crime investigation New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit Intelligence file purpose)

System used for performance Manual system information

Supporting evidence for quarterly Quarterly reports from the components and provinces / annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of crime intelligence products generated

Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to generate 158 283 crime intelligence products

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Operational Intelligence Analysis and Coordination (OIAC)

Official directives, guidelines and Regulation of Interception of Communication and provision of Communication-related instructions that directly relates Information Act 70 of 2002 to the performance information

39 Intelligence products refer to operational analysis reports which include: profiles, intelligence analysis reports, communication analysis reports, communication interception analysis reports and cluster crime threats analysis reports but excludes station intelligence products. The latter will be reported by the Provincial Commissioners as it will be reflected on their operational plans. Crime Intelligence clusters will service the stations in the respective precincts.

South African Police Service 117 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of strategic intelligence reports provided to SAPS management Short definition The indicator relates to provisioning of strategic intelligence reports on specific topics related to SAPS strategic priorities to the accounting officer and to SAPS Management. Purpose / Importance To support crime prevention and the investigation of crime

New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Intelligence File purpose)

System used for performance Manual system information

Supporting evidence for Quarterly reports from the component quarterly / annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of strategic intelligence reports provided to the accounting officer and SAPS management Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to provide 4 strategic intelligence reports to the accounting officer and SAPS management Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Operational Intelligence Analysis and Coordination

Official directives, guidelines - and instructions that directly relates to the performance information

South African Police Service 118 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Number of strategic intelligence reports generated to address NICOC priorities Short definition The indicator relates to provisioning of strategic intelligence reports on specific topics related to NICOC priorities.

Purpose / Importance To support NICOC priorities

New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Intelligence File purpose)

System used for performance Manual system information

Supporting evidence for quarterly Quarterly reports from the component / annual reporting

Calculation type Cumulative

Method of calculation The cumulative total number of strategic intelligence reports generated to address NICOC priorities Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to provide 6 strategic intelligence reports to NICOC

Reporting responsibility The Division: Crime Intelligence will manage and report on the indicator

Implementation responsibility Operational Intelligence Analysis and Coordination

Official directives, guidelines and National Strategic Intelligence Act, 1994 as amended (Act No. 39 of 1994) instructions that directly relates to the performance information

South African Police Service 119 Technical Indicator Description: Annual Performance Plan, 2015/16

Programme 5: Protection and Security Services

Purpose: Provide protection and security services to all identified dignitaries and government interests.

Strategic Objectives: Minimise security violations by protecting foreign and local prominent people and securing strategic interests.

Performance indicators

Sub-programme: VIP Protection  Percentage of VIPs provided with security without security breaches Sub-programme: Static Security  Percentage of security provided at government installations and identified VIP residences without security breaches Sub-programme: Government Security Regulator  Percentage of National Key Points (NKPs) and Strategic Installations audited/evaluated

South African Police Service 120 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: VIP Protection

Protection and Security Services

Indicator title Percentage of security provided in relation to security breaches: VIP Protection

Short definition The indicator relates to security breaches of in-transit protection of all individuals identified as VIPs (refers to Ministers/ Deputy Ministers/Premiers/Speakers/Deputy Speakers/MECs/Judge President/Ad-Hoc VIPs with regard to threats) in terms of the Risk Information Management Administration System (RIMAS) as approved by Cabinet, by virtue of their public office or strategic importance to the country (including foreign dignitaries). A security breach is any act that bypasses or contravenes security policies, practices or procedures resulting in physical harm, medical emergency or embarrassment of a VIP. Purpose/importance Security provided to VIPs is measured to ensure compliance to the in-transit protection of all individuals identified as VIPs in terms of the Risk Information Management Administration System as it is of strategic importance to the Country. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Incident Report purpose)

System used for performance Manual system information

Supporting evidence for Incident Report quarterly/annual report

Calculation type Cumulative

Method of calculation The cumulative number of security breaches during the in-transit protection of all individuals identified as VIPs divided by number of protection operations (movements) Data limitations -

Reporting cycle Quarterly and annually

Desired performance 100% protection provided without security breaches

Reporting responsibility The Division: Protection and Security Services will manage and report on the indicator (excluding PPS) Implementation responsibility VIP Protection at Unit Level (Nationally and Provincially); VIP Protection at Provincial Level; VIP Protection at Divisional Level Official directives, guidelines Ministerial Handbook, 2007, Risk Information Management Administration System (RIMAS), and instructions that directly Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No.4 of 2004), Protection of Information Act, 2000 (Act No.2 of 2000), VIP Protection Standard relates to the performance Operational Procedure indicator

South African Police Service 121 Technical Indicator Description: Annual Performance Plan, 2015/16

Presidential Protection Service

Indicator title Percentage of security provided in relation to security breaches: In-transit Protection

Short definition The indicator relates to security breaches of in-transit protection of all individuals identified as VIPs in terms of the Risk Management Policy (RIMAS) as approved by cabinet, by virtue of their public office or strategic importance to the country (President, Deputy President, Former Presidents, Former Deputy Presidents, their spouses, identified VIPs including foreign Heads of State/Government and Former Heads of State/Government and their spouses). A security breach is any act that bypasses or contravenes security policies, practices or procedures resulting in physical harm, medical emergency or embarrassment of a VIP Purpose/importance Security provided to VIPs is measured to ensure compliance to the in-transit protection of all individuals identified as VIPs in terms of the Risk Management Policy as it is of strategic importance to the country New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Incident Report purpose)

System used for performance Manual system information

Supporting evidence for Incident Report quarterly/annual report

Calculation type Cumulative

Method of calculation The cumulative number of security breaches during in-transit protection of all individuals identified as VIPs divided by number of protection operations Data limitations -

Reporting cycle Quarterly and annually

Desired performance 100% protection provided without security breaches

Indicator responsibility The Component: Presidential Protection Service manage and report on the indicator

Implementation responsibility Presidential Protection Service at Unit Level (Nationally and Provincially); Presidential Protection Service at Provincial Level; Presidential Protection Service at Component Level Official directives, guidelines and Presidential Handbook, Ministerial Handbook, 2007, Risk Management Policy (RIMAS), instructions that directly relates Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No. to the performance indicator 4 of 2004), Protection of Information Act, 2000 (Act No. 2 of 2000), Presidential Protection Service Standard Operational Procedure

South African Police Service 122 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Static Security

Protection and Security Services

Indicator title Percentage of security provided in relation to security breaches: Static Security

Short definition The indicator relates to security breaches at strategic sites and residences of all identified VIPs (refers to Ministers, Deputy Ministers, Speaker of National Assembly, Deputy Speaker of National Assembly, Chairperson of the National Council of Provinces, Deputy Chairperson of the National Council of Provinces, Chief Justice, Deputy Chief Justice, President of the Supreme Court of Appeal and ad hoc protection where a threat is identified). A security breach is any unauthorised access into the protected installation or residence; any illegal and/or unauthorised item found on such premises. Purpose/importance Static security is measured to ensure compliance to the static protection of all strategic sites and residences of all identified VIPs. New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit purpose) Incident Report

System used for performance Manual system information

Supporting evidence for Incident Report quarterly/annual report

Calculation type Cumulative

Method of calculation The number of days of protection X the number of shifts X the number of strategic sites (PSS) and residences of all identified VIPs protected. The number of security breaches which occurred during static protection is then divided by the sum of protection provided X 100, expressed as percentage. [Example days in a quarter (91) X shifts (2) X total residences + instillations (123) = total protection action (22 386). Security breaches in a quarter (1) ÷ protection action (22 386) = 0,000045 X 100 = 0,0045%] Data limitations The non-reporting of a breach by a VIP when it occurred inside the house and it involves a family member Reporting cycle Quarterly and annually

Desired performance 100% protection provided without security breaches

Reporting responsibility The Division: Protection and Security Services will manage and report on the indicator (excluding PPS) Implementation responsibility Static Protection at Unit Level; Static Protection at Provincial Level; Static Protection at Divisional Level Official directives, guidelines and Static Protection Standard Operational Procedure, Directive 1/2004 dated 2014-04-14, instructions that directly relates to Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004. (Act No.4 of 2004), National Key Points Act, 1980 (Act No.12 of 1980) Section 5 and applicable the performance indicator National Key Points Regulations, Protection of Information Act, 2000. (Act No. 2 of 2000), Cabinet Memorandum 2004

South African Police Service 123 Technical Indicator Description: Annual Performance Plan, 2015/16

Presidential Protection Service

Indicator title Percentage of security provided in relation to security breaches: Static Protection

Short definition The indicator relates to security breaches at strategic sites and residences of all identified VIPs (President, Deputy President, Former Presidents, Former Deputy Presidents, their spouses, identified VIPs including foreign Heads of State/Government and former Heads of State/Government and their spouses). A security breach is any unauthorised access into the protected installation or residence; any illegal and/or unauthorised item found on such premises. Purpose/importance Security is measured to ensure compliance to the static protection of all strategic sites and residences of all identified VIPs New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Incident Report purpose)

System used for performance Manual system information

Supporting evidence for Incident Report quarterly/annual report

Calculation type Cumulative

Method of calculation The number of days of protection, multiplied by the number of shifts, multiplied by the number of strategic sites protected by PPS and residences of all identified VIPs protected. The number of security breaches which occurred during static protection is divided by the sum of protection provided and multiplied by 100 emphases a percentage. [Example days in a quarter (91) X shifts (2) X total residences + instillations (23) = total protection action (4 186). Security breaches in a quarter (1) ÷ protection action (4 186) = 0,000238 X 100 = 0,0238%] Data limitations The non-reporting of a breach by a VIP when it occurred inside his or her residence and it involves a family member Reporting cycle Quarterly and annually

Desired performance 100% protection provided without security breaches

Indicator responsibility The Component: Presidential Protection Service will manage and report on the indicator

Implementation responsibility Static Protection at Unit, Provincial and Component Level

Official directives, guidelines and Draft Static Protection Standard Operational Procedure, Powers, Privileges and Immunities of instructions that directly relates Parliament and Provincial Legislature Act, 2004 (Act No. 4 of 2004), National Key Points Act, 1980 (Act No.12 of 1980) Section 5 and applicable National Key Points Regulations, Protection to the performance indicator of Information Act, 2000 (Act No. 2 of 2000), Cabinet Memorandum 2004

South African Police Service 124 Technical Indicator Description: Annual Performance Plan, 2015/16

Sub-programme: Government Security Regulator

Protection and Security Services

Indicator title Percentage of Strategic Installations audited

Short definition The indicator relates to identified Strategic Installations audited to effectively manage security for all authorities in government, parastatals, National Key Points and other government installations by means of a relevant regulatory framework. Purpose/importance Measured to ensure compliance in terms of the minimum standard as derived from the Minimum Physical Security Standard (MPSS). New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit purpose) Audit questionnaire

System used for performance Manual system information

Supporting evidence for Quarterly report quarterly/annual report

Calculation type Cumulative number of Strategic Installations audited in a specific period

Method of calculation Number of Strategic Installations audited divided by the number of Strategic Installations identified to be audited, expressed as a percentage Data limitations The availability of the Security Managers at Strategic Installations may influence the outcome of this indicator Reporting cycle Quarterly and annually

Desired performance The aim is to audit 50% (123 from a total of 249) Strategic Installations

Reporting responsibility The Division: Protection and Security Services will manage and report on the indicator

Implementation responsibility NKP and Strategic Installations at Divisional Level

Official directives, guidelines and Cabinet decision on the establishment of the Government Security Regulator in the instructions that directly relates to the Division: Protection and Security Services, Minimum Physical Security Standards (MPSS), Strategic Installations Audit Questionnaire, The Private Security Industry performance indicator Regulation Act, 2001 (Act No. 56 of 2001)

South African Police Service 125 Technical Indicator Description: Annual Performance Plan, 2015/16

Indicator title Percentage of National Key Points evaluated

Short definition The indicator relates the number of National Key Points evaluated in compliance with the National Key Points Act, 1980 (Act No. 102 of 1980) to effectively manage security for all National Key Points by means of the NKP Act, directive and regulations. Purpose/importance Measured to ensure compliance in terms of the NKP Act to prevent any incidents or occurrences that may cause damage or disruption at a NKP. New indicator A continuation from previous financial years

Type of indicator Output

Source (document for audit purpose) Security Evaluation Questionnaire

System used for performance Manual Matrix database information

Supporting evidence for Information generated from Security Evaluation Questionnaires are recorded on an quarterly/annual report Excel spreadsheet

Calculation type Cumulative number of NKPs evaluated in a specific period

Method of calculation Number of National Key Points evaluated divided by the number of declared National Key Points40, expressed as a percentage Data limitations The availability of NKP personnel at the Private Entity may have an influence on this indicator. Strike action at the NKP or labour issues. Reporting cycle Quarterly and annually

Desired performance The aim is to evaluate 100% (191) National Key Points

Indicator responsibility The Division: Protection and Security Services will manage and report on the indicator (excluding PPS). Implementation responsibility National Key Points at Provincial Level; National Key Points at Divisional Level

Official directives, guidelines and Cabinet decision on the establishment of the Government Security Regulator in the instructions that directly relates to the Division: Protection and Security Services, Minimum Physical Security Standards (MPSS), National Key Point Act, 1980 (Act No. 102 of 1980), The Private Security performance indicator Industry Regulation Act, 2001 (Act No. 56 of 2001)

40 A National Key Point must be declared as a NKP for 12 months or longer before they can be evaluated. South African Police Service 126 Technical Indicator Description: Annual Performance Plan, 2015/16

Presidential Protection Service

Indicator title Percentage of National Key Points evaluated

Short definition The indicator relates the number of National Key Points evaluated in compliance with the National Key Points Act, 1980 to effectively manage security for all National Key Points by means of the NKP Act, directives and regulations Purpose/importance Measured to ensure compliance in terms of the NKP Act to prevent any incidents or occurrences that may cause damage or disruption at a NKP New indicator A continuation from previous financial year

Type of indicator Output

Source (document for audit Security Evaluation Questionnaire purpose)

System used for performance Control register information

Supporting evidence for Monthly reports quarterly/annual report

Calculation type Cumulative number of NKPs evaluated for a specific period

Method of calculation Number of National Key Points evaluated divided by the number of declared National Key Points longer than 12 months, expressed as a percentage Data limitations -

Reporting cycle Quarterly and annually

Desired performance The aim is to evaluate 100% (13 National Key Points ) (Union Buildings, Mahlambandlofu, Sefako Makgatho Presidential Guest House, private house in Houghton, private house in Forest Town, private house in Reviera, private estate in Nkandla, JL Dube House, private house in Qunu, Genadendal official Presidential residence, Freshnay private house, Belmont house, Tuynhuys for 2015/16. Indicator responsibility The Component Presidential Protection Services will manage and report on the indicator.

Implementation responsibility Physical Security Compliance at Provincial and National levels

Official directives, guidelines Cabinet memorandum of 2003, Minimum Physical Security Standards (MPSS), National Key and instructions that directly Points Acts, 1980 (Act No. 102 of 1980), The Private Security Industry Regulation Act, 2001 (Act No. 56 of 2001), Minimum Information Security Standards (MISS) relates to the performance indicator

South African Police Service 127 Technical Indicator Description: Annual Performance Plan, 2015/16