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Yearbook 2017 2017 2 RIGA AIRPORT YEARBOOK 2017 RIGA AIRPORT YEARBOOK 2017 3 Gadagrāmata Yearbook 2017 2017 2 RIGA AIRPORT YEARBOOK 2017 RIGA AIRPORT YEARBOOK 2017 3 Table of Contents 4 About the Company Facts and Figures 6 Airlines Destinations TOP 10 Destinations in 2017 TOP 3 Charter Destinations in 2017 Passenger Numbers Reach 6 Million Airport Services and Riga Airport Passenger Records 20 Riga Airport Enters TOP 5 of Europe’s Passenger Comfort Fastest Growing Airports Passengers Rank Riga Airport among Team TOP 10 of European Airports TOP 10 European Airports in the Group of 10 Breakdown of Staff by Their Area Airports Handling 5-10 Million Passengers of Activity, 2017 Annually* Breakdown of Staff by Age Group, 2017 Riga Airport is Becoming Even More Conve- An Attractive Employer nient and Attractive to Passengers Improvements to Work Environment New Shops, Cafés and Other Services Promotion of Psycho-emotional Well-being Primeclass Business Lounge for a Pleasant Stay before a Flight Occupational Safety Week Other Services for Passenger Comfort Active Leisure Break Even More Parking Spaces in the Childminder Service for Employees having Long-term Car Park Non-standard Working Hours Fast Track Security Checkpoint Second Place in the Zelta ķivere Competition RIX Club Privilege Programme School Students’ Summer Work at Riga Airport VIP Centre Services Sports Facilities for Airport Staff Airport Information Line 1817 Airport Development Community Support In the Focus of Events 14 Sustainability 26 A New CSR Initiative: Donate Your Time, 30 Riga Airport Hosts Airports Council Interna- Not Money! Riga Airport Certifies for the New tional (ACI) Commercial Forum EU Requirements thus Promoting Support to Mārupe and Babīte Riga Airport Welcomes Its Competitiveness and Growth Local Communities 60 Millionth Passenger Riga Airport Implements Airport Collaborative Riga Airport Supports SAS Christmas Flight Riga Airport Welcomes the First RusLine Flight Decision Making (A-CDM) Charity Campaign from Moscow Riga Airport Becomes the Fourth Official ACI Unattended Items are Handed over to Riga Airport Welcomes Aļona Ostapenko with Training Centre in Europe Charity Organisations Flowers and the Red Carpet Investment Charity Stands 6 500 Passengers Take Part in the Airport’s Riga Airport Starts the Ambitious Airport Achievements and Prizes Lottery Terminal Expansion Project Riga Airport Aviation Security Team Ranks 28 TOP Employer With the Support of the Cohesion Fund Riga Third in an International Competition Airport Continues Its Modernisation Project Gold Category in the Sustainability Index School Students and Youth Aviation Riga Airport in the Corporate Reputation Top 10 35 School Students Get to Know the Airport The Government Supports New Rules for the A Family-friendly Company at the Shadow Day Development of Long-haul Flights from Riga Nomination for the Accessible Airport Awards Open Doors Day at Riga Airport Turkish Cargo Launches Regular Cargo Ser- Latvian Construction Industry Exhibition of Mārupe Student Learning vices to Riga Annual Award 2016 Companies 4 RIGA AIRPORT YEARBOOK 2017 RIGA AIRPORT YEARBOOK 2017 5 Mission Values ABOUT THE COMPANY • To provide customers with reliable infrastructure • Safety and service and excellent aviation and non-aviation services, to facilitate a sustainable route network offering Strategic Goals extended connectivity of the country with strategic destinations and promoting economic growth. • To improve connectivity and increase the number Riga Airport is the largest airport and air traffic infra- Airport is of strategic importance for the development of passengers and the volume of cargo handled structure company in the Baltics, which provides reg- of the Latvian economy, it provides significant support at the Airport, while maintaining leadership in the ular international passenger, cargo and mail services. to military and state flights in the territory of Latvia, Baltics and strengthening positions in the Baltic including the NATO military patrol support function. Vision The company handles nearly half of the total number Sea Region of passengers of the Baltic airports, and offers the • Riga International Airport is the first choice airport Riga International Airport is a state joint stock com- widest network of direct flights as compared to other for passengers, airlines and companies in the • To provide state-of-the-art and high quality services pany (SJSC) of the Republic of Latvia. The Republic Baltic airports. Riga International Airport provides both Baltic Sea Region, offering a high degree of con- of Latvia is its sole owner; the Ministry of Transport of • To provide safe and sustainable infrastructure aviation (passenger, aircraft and cargo handling), and nectivity and top quality passenger service. the Republic of Latvia is its shareholder. • To improve core business processes and ensure non-aviation (lease of premises and land, car parks, their continuity VIP Centre, etc.) services. It serves both full-ser- Located in the centre of the Baltic States, Riga Airport vice and low-cost airlines. Riga Airport is part of the covers a market of 85 million consumers in Europe, • To increase revenue by improving and developing Trans-European Transport Network (TEN-T), which Belarus and Russia. 6.2 million people live in its cov- the range of services provided ensures accessibility and mobility within the EU. Riga erage area - within a 3-hour-drive from the Airport. • To mitigate environmental impact Contacts Location VAS “Starptautiskā lidosta “Rīga”” Riga Airport is located in Mārupe Municipality (Mārupes novads), SJSC Riga International Airport T.: 6 7207 135 within a 7-minute drive from Riga. Public transport to the Airport: Lidosta “Rīga” 10/1 F.: 6 7211 767 bus No. 22, and minibuses No. 322 and 241. Mārupes novads E-mail: [email protected] LV-1053 LATVIA www.riga-airport.com 6 RIGA AIRPORT YEARBOOK 2017 RIGA AIRPORT YEARBOOK 2017 7 Destinations In the summer season of 2017, airlines started flights The low-cost airline Wizz Air opened two new desti- from Riga Airport on 16 new routes, covering 89 des- nations - Reykjavik (Iceland) and Bari (Italy). Scandi- tinations worldwide. The widest range of new desti- navian Air System (SAS) began its service to Copen- FACTS&FIGURES nations was opened by the national airline airBaltic. hagen (Denmark), while Ellinair offered charter flights The carrier started its service to Tampere (Finland), to Heraklion, the capital of Crete. Odessa (Ukraine), Kazan (Russia), Aberdeen (United Kingdom), Stavanger (Norway), Geneva (Switzer- In the winter season of 2017, the route network land), Catania (Italy), Madrid (Spain) and Gothenburg of Riga Airport covered 74 destinations, including (Sweden). By launching flights to Liepāja,airBaltic three of the most recent holiday destinations: Abu also opened its first regional destination on the route Dhabi (the United Arab Emirates), Malta (Malta) and map of Riga Airport. Eilat (Israel). Airlines TOP 10 Destinations in 2017 TOP 3 Charter 17 carriers operated at Riga Airport in 50 percent or 3.2 million passengers Destinations in 2017 2017. In May 2017, Russia’s leading were carried by the national airline 9,5% London regional air carrier RusLine launched its airBaltic, 15.7 percent - by Ryanair, and 8,1% Moscow service to Moscow - six flights weekly 9.1 percent - by Wizz Air. 21,0% Antalya are operated from Riga to Moscow (Do- 4,7% Frankfurt modedovo Airport). 4,7% Helsinki 4,4% Oslo 4,1% Stockholm 14,5% Heraklion 4,0% Berlin TOP 10 airlines in 2017 3,6% Tallinn 3,3% Copenhagen 8,2% Hurghada 2,8% Kiev 53,3% Air Baltic Corporation 50,8% Other 56,3% Other 15,7% Ryanair 89 DESTINATIONS 9,1% Wizz Air Tronheima Olesunna Turku Helsinki Bergena Sanktpēterburga Oslo Tallina Ņujorka Stokholma Stavangera 3,3% Aeroflot Olborga Gēteborga Billunda Maskava Glāzgova Kopenhāgena Palanga Šefīlda Viļņa 3,8% Norwegian Mančestra Donkastera Hamburga Kaļiņingrada Lībeka Minska Dublina Liverpūle Brēmene Īstmidlendsa Amsterdama Berlīne Eindhovena Varšava 3,3% Lufthansa Londona Dortmunde Diseldorfa Radoma Ķelne Kijeva Brisele Frankfurte Prāga 2,4% SmartLynx Airlines Parīze Minhene Vīne Taškenta 1,7% Finnair Cīrihe Budapešta Kišiņeva Milāna Venēcija 1,4% Scandinavian Air System (SAS) Rijeka Nica Piza Bukareste Ašgabata Barselona Dubrovnika Tbilisi Baku 1,2% LOT Burgasa Palma Olbija Roma de Maljorka Bari Stambula Saloniki Korfu 4,8% Other Atēnas Antālija Malta Roda Larnaka Iraklija Telaviva Šarmelšeiha Hurgada 8 RIGA AIRPORT YEARBOOK 2017 RIGA AIRPORT YEARBOOK 2017 9 Passenger Numbers Reach 6 Million Riga International Airport closed the year 2017 with a new record - on the 28th of December, the Airport welcomed its six millionth pas- senger, while the total number of passengers at the end of the year exceeded 6.1 million. The recent ambitious investments in the Airport infrastructure, upgrad- ing the aerodrome and improving passenger services, have made Riga Airport even more attractive to both airlines and travellers. As a result of the implementation of a targeted and successful development strategy, the Airport had a successful year: it managed to increase its passenger figures by 12%, while the cargo volumes went up by one fourth. Riga PASSENGER NO. Airport continues to strengthen its position in the Baltic region as a con- venient transit hub to travel to further destinations. In 2017, the number 6 000 000 of transfer/transit passengers rose by 30 percent. 28 December 2017 Riga Airport Passenger Records PASSENGER NO. 4 000 000 21 December 2009 PASSENGER NO. 2 000 000 17 October 2006 PASSENGER NO. 5
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