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Owner’s Manual Console Server Management Switch Models: B096-016 / B096-032 / B096-048 Console Server with PowerAlert Model: B092-016 Console Server Models: B095-004-1E / B095-003-1E-M / B094-008-2E-M-F / B094-008-2E-V PROTECT YOUR INVESTMENT! Register your product for quicker service and ultimate peace of mind. You could also win an ISOBAR6ULTRA surge protector—a $50 value! www.tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support Copyright © 2014 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners. 1 FCC Information, Class A This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use shielded cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment. RoHS This product is RoHS compliant. User Notice All information, documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. Please take care to follow the safety precautions below when installing and operating the Console Server: • Do not remove the metal covers. There are no operator-serviceable components inside. Opening or removing the cover may expose you to dangerous voltage which may cause fire or electric shock. Refer all service to Tripp Lite qualified personnel • To avoid electric shock the power cord protective grounding conductor must be connected through to ground • Always pull on the plug, not the cable, when disconnecting the power cord from the socket • Do not connect or disconnect the Console Server during an electrical storm • Also it is recommended you use a surge suppressor or UPS to protect the equipment from transients Table of Contents Introduction 10 Installation 14 2.1 Models 14 2.1.1 Kit components: B096-048, B096-032 and B096-016 Console Server Management Switch 14 2.1.2 Kit components: B092-016 Console Server with PowerAlert 15 2.1.3 Kit components: B095-004-1E and B095-003-1E-M Console Server 15 2.1.4 Kit components: B094-008-2E-M-F and B094-008-2E-V Console Server 16 2.2 Power Connection 17 2.2.1 Power: Console Server Management Switch 17 2.2.2 Power: Console Server with PowerAlert 17 2.2.3 Power: Console Server 17 2.3 Network Connection 17 2.4 Serial Port Connection 18 2.5 USB Port Connection 18 2.6 Rackmount Console / KVM Connection (B092-016 only) 18 Initial System Configuration 19 3.1 Management Console Connection 19 3.1.1 Connected computer set up 19 3.1.2 Browser connection 20 3.1.3 Initial B092-016 connection 21 3.2 Administrator Password 22 3.2.1 Set up new administrator 23 3.3 Network IP Address 24 3.3.1 IPv6 configuration 25 3.3.2 Dynamic DNS (DDNS) configuration 26 3.4 System Services and Service Access 27 3.5 Communications Software 30 3.5.1 SDT Connector 30 3.5.2 PuTTY 30 3.5.3 SSHTerm 31 3.6 Management Network Configuration 32 3.6.1 Enable the Management LAN 32 3.6.2 Configure the DHCP server 33 3.6.3 Select Failover or broadband OOB 34 3.6.4 Bridging the network ports 34 3.6.5 Wireless LAN 35 3.6.6 Static routes 36 3 Table of Contents Serial Port, Device & User Configuration 37 4.1 Configuring Serial Ports 37 4.1.1 Common Settings 38 4.1.2 Console Server Mode 39 4.1.3 SDT Mode 42 4.1.4 Device (RPC, UPS, EMD) Mode 43 4.1.5 Terminal Server Mode 43 4.1.6 Serial Bridging Mode 44 4.1.7 Syslog 44 4.2 Add/ Edit Users 45 4.3 Authentication 47 4.4 Network Hosts 47 4.5 Trusted Networks 48 4.6 Serial Port Cascading 49 4.6.1 Automatically generate and upload SSH keys 49 4.6.2 Manually generate and upload SSH keys 50 4.6.3 Configure the slaves and their serial ports 51 4.6.4 Managing the slaves 51 4.7 Serial Port Redirection 52 4.7.1 Install VirtualPort client 52 4.7.2 Configure the VirtualPort client 53 4.7.3 To remove a configured port 55 4.7.4 Configure the remote serial device connection 55 4.8 Managed Devices 56 4.9 IPsec VPN 57 4.9.1 Enable the VPN gateway 57 4.10 OpenVPN 59 4.10.1 Enable the OpenVPN 60 4.10.2 Configure as Server or Client 61 4.10.3 Windows OpenVPN Client and Server set up 63 4.11 PPTP VPN 66 4.11.1 Enable the PPTP VPN server 67 4.11.2 Add a PPTP user 68 4.11.3 Set up a remote PPTP client 69 Firewall, Failover & Out-of-Band 70 5.1 OoB Dial-In Access 70 5.1.1 Configure dial-in PPP 71 5.1.2 Using SDT Connector client for dial-in 72 5.1.3 Set up Windows XP/2003/Vista/7 client for dial-in 72 5.1.4 Set up earlier Windows clients for dial-in 73 5.1.5 Set up Linux clients for dial-in 73 5.2 OoB Broadband Access 74 5.3 Broadband Ethernet Failover 74 5.4 Dial-Out Access 75 5.4.1 Always-on dial-out 75 5.4.2 Dial-Out Failover 76 5.5 Firewall & Forwarding 77 5.5.1 Configuring network forwarding and IP masquerading 77 5.5.2 Configuring client devices 79 5.5.3 Port/Protocol Forwarding 80 5.5.4 Firewall Rules 81 4 Table of Contents 5.6 Internal Cellular Modem Connection 82 5.6.1 Connecting to a 4G LTE carrier network 82 5.6.2 Verifying the cellular connection 83 5.6.3 Cellular modem watchdog 84 5.7 Cellular Operation 85 5.7.1 OOB access set up 85 5.7.2 Cellular failover setup 86 5.7.3 Cellular routing 86 Secure SSH Tunneling & SDT Connector 87 6.1 Configuring for SDT Tunneling to Hosts 88 6.2 SDT Connector Configuration 89 6.2.1 SDT Connector client installation 89 6.2.2 Configuring a new gateway in the SDT Connector client 90 6.2.3 Auto-configure SDT Connector client with the user’s access privileges 91 6.2.4 Make an SDT connection through the gateway to a host 92 6.2.5 Manually adding hosts to the SDT Connector gateway 93 6.2.6 Manually adding new services to the new hosts 94 6.2.7 Adding a client program to be started for the new service 96 6.2.8 Dial-in configuration 97 6.3 SDT Connector to Management Console 98 6.4 SDT Connector - Telnet or SSH Serial Device Connection 99 6.5 SDT Connector OoB Connection 100 6.6 Importing (and Exporting) Preferences 101 6.7 SDT Connector Public Key Authentication 102 6.8 Setting up SDT for Remote Desktop Access 103 6.8.1 Enable Remote Desktop on the target Windows computer to be accessed 103 6.8.2 Configure the Remote Desktop Connection client 104 6.9 SDT SSH Tunnel for VNC 107 6.9.1 Install and configure the VNC Server on the computer to be accessed 107 6.9.2 Install, configure and connect the VNC Viewer 108 6.10 SDT IP Connection to Hosts 110 6.10.1 Establish a PPP connection between the host COM port and Console Server 110 6.10.2 Set up SDT Serial Ports on Console Server 113 6.10.3 Set up SDT Connector to SSH port forward over the Console Server Serial Port 113 6.11 SSH Tunneling using other SSH clients (e.g. PuTTY) 114 Alerts, Automated Response and Logging 117 7.1 Set Up Auto-Response and Configure Check Conditions 117 7.1.1 Environmental Check 118 7.1.2 Alarms and Digital Inputs 119 7.1.3 UPS/Power Supply 119 7.1.4 UPS Status 119 7.1.5 Serial Login/Logout 120 7.1.6 ICMP Ping 120 7.1.7 Cellular Data 120 7.1.8 Custom Check 121 7.1.9 SMS Command 121 7.1.10 Log In/Log Out 122 7.1.11 Network Interface Event 122 5 Table of Contents 7.2 Trigger and Resolve Actions 123 7.2.1 Send Email on Trigger 123 7.2.2 Send SMS on Trigger 123 7.2.3 Perform RPC Action on Trigger 123 7.2.4 Run Custom Script on Trigger 124 7.2.5 Send SNMP Trap on Trigger 124 7.2.6 Send Nagios Event on Trigger 124 7.2.7 Perform Interface Action 124 7.2.8 Resolve Actions 125 7.2.9 Send Email alerts on Resolution 125 7.2.10 Send SMS Alerts on Resolution 125 7.2.11 Send SNMP Trap alerts on Resolution 126 7.2.12 Send Nagios Event alerts on Resolution 127 7.3 Remote Log Storage 128 7.4 Serial Port Logging 128 7.5 Network TCP or UDP Port Logging 129 7.6 Auto-Response Event Logging 129 7.7 Power Device Logging 129 Power and Environment
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