AN e-GOVERNANCE PUBLICATION FROM NATIONAL INFORMATICS CENTRE

VOL 19 No.4 APRIL 2011 ISSN 0971-3409

http://informatics.nic.in IInformaticsnformatics

Interview with Shri A.K.K. Meena, IAS Smart Card Based Projects in Government LEADLEAD STORYSTORY Citizen Centric e-Services in Jharkhand e-Procuremente-Procurement Aspect Oriented Programming ICT Initiatives in Zunheboto Informatics Volume 19 No.4 April 2011 Editorial

ational Informatics Centre (NIC) has developed a Patron N landmark software solution namely, Government Dr. B. K. Gairola e-Procurement System of NIC (GePNIC) for Editor-in-Chief facilitating electronic procurement in the Neeta Verma Government at various levels from Centre to State. Software solution developed by our NIC Regional Editors Tamil Nadu unit is being increasingly used by Vivek Verma various Central & State government departments. R. Gayatri The initiative has not only improved efficiency and Anshu Rohatgi transparency in tendering process but also made Prashant Belwariar sure that vendor and contractor management schedules are well managed. We bring you the Advisory Panel details of GePNIC in our lead story. Dr. Y.K. Sharma How ICT is leveraged by our state Governments for T.A. Khan better governance in the tribal state of Jharkhand Dr. Gautam Bose and in Goa, the ultimate tourist destination of is the focus of our States Section. ICT Editorial Board initiatives in Udham Singh Nagar (Uttarakhand), Dr. Mahesh Chandra Pali (), Zunheboto (Nagaland) have been Dr. Shefali Dash highlighted in the 'District Informatics' section of B. V. Sarma this issue. Vinay Thakur In Guest Column, Sh. A.K.K.Meena, IAS, Commissioner cum Secretary, Food & Civil WWW version Supplies, Govt. of Orissa tells us, how the Lokesh Joshi revolutionary e-Gov initiative 'Krushak Samrudhi' has changed the livelihood of the farmers at Print Co-ordination Sonepur District, Orissa. A. K. Aggarwal In the "Perspective' section, Dr. Mahesh Chandra, Anita Arora Deputy Director General, NIC talks about the various Indian Based Smart Card Based Projects Circulation & Despatch Jasvinder Kaur undertaken by NIC and how it has been Manmohan Krishna instrumental in providing better e-Governance in India. Editorial Assistance All our regular sections viz., E-Gov Products and Aditya Gogoi Service, Technology Update, International e-Gov Updates, Cyber Governance, In the News, etc. are full of information about classic initiatives taken under the ambit of e-Governance. Informatics We look forward for your valuable views to help is Published by National us enhance the publication further & make it Informatics Centre, Department more valuable for you. of Information Technology, Ministry of Communications & Enjoy Reading… Information Technology,

A-Block, CGO Complex, Lodhi Road, New Delhi-110 003 We would like you to contribute to Informatics. You can send your contributions to our State Correspondents or c 2007, All Rights Reserved can also send directly to us at the following address.

Design & Printed at NEETA VERMA CIRRUS GRAPHICS PVT. LTD. Editor-in-Chief B-62/14, Naraina Industrial Area, Room No-375, 3rd Floor, NIC-HQ A-Block, CGO Complex, Lodhi Road Ph-II, New Delhi-10028 (INDIA) New Delhi-110 003 [email protected] Contents LEAD STORY 4 e-Procurement e-GOV PRODUCTS & SERVICES 9 e-Mamta, 11 Harsamadhan , 4 13 HP Legislative Assembly, FROM THE STATES/UT 15 Jharkhand 19 Goa GUEST COLUMN 24 Interview with Sh. A.K.K Meena, IAS 19 Commissioner cum Secretary Food Supplies & Consumer Welfare Department, Govt. of Orissa 24 TECHNOLOGY UPDATE 26 Aspect Oriented Programming 28 Promise of HTML5 30 Efficient Centralised Software using Office Business Applications DISTRICT INFORMATICS A profile and overview of e-Governance initiatives in 35 the Districts of 33 Udham Singh Nagar (Uttarakhand) 42 35 Pali (Rajasthan) 37 Zunheboto(Nagaland) NEWS 39 International e-Gov Updates 41 Cyber Governance 42 In the News (happenings from across the country) PERSPECTIVE 46 Smart Card Based Projects in Government

BOOK REVIEW 48 Building the Knowledge Society on the Internet 46

April 2011 informatics.nic.in 3 Lead Story

Procurement is the complete process of acquisition of goods, works Government or services at the best possible total cost, in the e-Procurement right quality and quantity, at the right time, in the right place and from the right System of NIC source for the direct benefit or use of Corporations, Individuals, or Governments. specifics of what will lead to satis- faction. In its most basic form, procurement is nothing ROCUREMENT is one of Next step involves the evaluation more than the steps that are the important functions of potential suppliers. This will in all Government involve getting to know more used in the acquisition of Pdepartments, where large amount of about vendors who can offer Goods, works and Services. funds are spent towards floating and Goods, Works or Services that will Whether for business or for processing various types of tenders meet all the specifications, includ- covering Goods, Works and Services ing the price range. This may the home, there are across the country. e-Procurement is involve taking bids on a project, progressive steps that we all the process by which the physical negotiating prices, or accepting follow as we work towards tendering activity is carried out proposals. Over a period of time, using internet and associated tech- one or two or more suppliers are procuring those items that nologies in a faster and secure envi- likely to stand out from all other we desire. ronment. e-Procurement facilitates vendors. Once the final decision is the user, simplicity of use and made between the remaining sup- improves efficiency without com- pliers, the time has arrived to promising on the required proce- move on to the final stage of the dures of the organization. procurement process. Government e-Procurement System of NIC (GepNIC) has been built The last step involves accepting using Open Source tools and the desired Good, Works or Standards which adheres to industry Service, ensuring that the item is standard best practices and tech- in compliance with all the claims nologies. It also provides for greater made by the supplier, and render- transparency, saving time and ing payment according to the money through shortening of pro- terms worked out with the suppli- K. SRINIVASA curement cycle time and facilitates er. In some cases, it may be possi- RAGHAVAN ease of operations for the imple- ble to engage in the acquisition of Senior Technical Director NIC Chennai menting organization as well as the Goods, Works or Services prior to [email protected] bidder community. In view of its supplying payment. At other importance, Government of India times, payment may be necessary has identified e-Procurement as one before taking possession. With of the Mission Mode Projects both scenarios, the consumer usu- (MMP) under the National e- ally has a short period where it is Governance Plan (NeGP). possible to reverse the acquisition The first step in the process of and move on to another option. M. MANIVANNAN procurement is the need or wants One of the basic rules of procure- Senior Technical Director NIC Chennai for a particular good or service. ment is that in the end, it is impor- [email protected] Then it is important to qualify the tant to think in terms of the total

4 informatics.nic.in April 2011 Lead Story cost of ownership. This includes not only the purchase price, but also time and resources that are expended in the pursuit of the ownership. By under- standing the steps involved in the pro- curement process, it is possible to get a better understanding of the real cost involved for obtaining any Goods, Works or Service.

BACKGROUND National Informatics Centre (NIC) has developed e-Procurement software solution namely, GePNIC as a product for electronic procurement in the Government. The development of the application started in July 2007 and the first e-Bid Submission took place in November 2007 from Tamil Nadu State Government. Orissa State Government showed keen interest in Screenshot of the GePNIC system the solution. The e-Procurement solu- tion was made operational in the well as bidders were carried out. UT, Jharkhand, PWD and Government of Orissa from March other Public Sector Organizations, like 2008 onwards. An eProcurement mis- CURRENT IMPLEMENTATIONS Mahanadi Coalfields Limited (MCL) sion team was setup by Orissa After the successful implementations Orissa, and Visakhapatnam Port Trust Government fully dedicated to look in Tamil Nadu and Orissa, Other have implemented this solution. At into the roll-out aspects for the various Government Departments in the the Central Government level, GepNIC departments in the State. Extensive States including West Bengal, has been implemented for procure- training to Government officials as Haryana, Uttar Pradesh, ments under Pradhan Mantri Gramin Sadak Yojana (PMGSY) scheme of Ministry of Rural Development in 21 states, covering some of the North Eastern States. Using the GePNIC solution, around 52080 tenders, worth over 85089 Crores, have been pub- lished successfully till 28th Feb 2011 across the States and Organisations indicated.

ABOUT THE SOLUTION The GePNIC solution is generic in nature and can easily be adopted for all kinds of procurement needs such as Goods, Services and Works, by all Government offices in the country. It aims at transparency and non discrim- ination amongst bidders, by allowing free access to tender documents, clari- fications. It also enables secure on line bid submission and access to bid open- ing event to all concerned, from any place on 24 x 7 basis, using the Pictorial representation of the GePNIC system functionality GePNIC system through Internet. The

April 2011 informatics.nic.in 5 Lead Story

system has been designed taking Tender Status is the window to into account of the tender rules the outside world which informs followed in various states and the various stages of tenders at also the periodic guidelines any given point of time. The issued from Central Vigilance information facilitates any pub- Commission (CVC) on e- lic, bidder and academicians to Procurement. Major functionali- know the various tender related ties are: activities that are undertaken Registration/Enrollment of and awarded at various points of Government officials (in vari time. A sample screen shot show- ous roles) and Bidders ing the tender status is displayed Dr. Y. K. Sharma, Tender Creatio and Publishing below: Detailed information can Deputy Director General, NIC (Multiple Packets) be seen by clicking on the view Publishing of Corrigendum button against each stage. Procurement is one of the major activities Publishing of Pre bid meeting in the government. Application of ICT to the decisions / documents Salient features process of procurement is expected to go Online Bid submission/ resub- Enhanced Transparency a long way in making this key aspect of the mission/withdrawal as per the Two factor authentication functioning of government highly needs (configurable), Adherence to IT ACT 2000 transparent and efficient. The e- Facility for offline/ online pay- Adhering to Guidelines of Procurement solution developed by NIC ment (Payment Gateway) of Asian Development Bank, (named as GePNIC) has, over the last 3 Tender Fee and EMD Central Vigilance Commission years, received tremendous support from Encryption of bids submitted procurement rules & World state governments. Beginning with initial by the bidders Bank guidelines induction in Tamil Nadu and Orissa, this Facility for single/two/multi Accessibility of Information at solution has now been deployed in 21 cover bid system all stages to all parties from states. PMGSY has become the largest Online tender opening by des- any place on 24 x 7 basis national scheme to go full-fledged in e- ignated Officials Secured storage of Data Procurement mode across the country. As Live bid opening for the bid- User Friendly Software of March 2011, 54134 tenders of ders Security Audited by two agen aggregated value of Rs. 86937 crores Facility to update committee cies. have been processed using GePNIC. With recommendations at each a view to facilitate quick deployment of e- stage of tender process SECURITY ASPECTS Procurement by various Departments/ Award of the contract The solution has strong in-built organizations of the government, GePNIC eAuction - Forward and security features including two- has been deployed as a hosted service so Reverse factor Authentication with that user organizations do not have to Limited Tender/Expression of Digital Signature Certificates worry about technology and infrastructure Interest(EOI) (DSCs) as per IT Act, Usage of aspects of using this service. NIC General Technical Evaluation SSL, Role-based User Access and recognizes that the success of e- Multi currency provision Bid-encryption at Client end, Procurement depends not only on internal Digital signing of all docu- using PKI technologies. The solu- preparedness of the government but ments which are uploaded tion has been security audited by equally on the Bidders community. Comprehensive Report/MIS two independent agencies. The Extensive training of bidders is therefore an module security is implemented in both, integral part of implementation of e- The solution can be configured at the level of content and pay- Procutrement. State level support structure for use by an organization at its ments. The following security and a national Help Desk service have apex level, and at multiple subor- features are built in as an integral been created to ensure help is available to dinate levels, at which tenders part of the GePNIC system. users whenever they need support in using could be independently floated. Usage of legally valid class of the system. The lead story in Informatics Bidder categories/ classes are Digital Signature Certificate as on this key service, I hope will help create also configurable. per IT Act 2000 for authenti- more awareness about this important cation and non repudiation at service in the government. TENDER STATUS - VIEW all levels, by all users interact- FROM HOME PAGE ing with the system

6 informatics.nic.in April 2011 Lead Story

Time stamping of all critical events GePNIC supports multivendor to the identified department users, 128 bit encryption with SSL securi- DSC's/eTokens provided by various as per the needs at defined levels. ty agencies such as NICCA, TCS, SIFY, Access to sensitive contents such as nCode, eMudhra etc. GePNIC is the TECHNOLOGY price bid based solely on authoriza- first application in NIC, which has The System has been developed using tion used DSC in the system, as per the IT Open Source Tools and the following Roles/Privileges allocation are such Act 2000. components are used. that, it ensures only authorized per- Operating System - Linux sonnel to perform the assigned APPROACH FOR IMPLEMENT- Web Server - Apache Tomcat tasks ING GEPNIC AS A MISSION DataBase - PostgreSql Complete compliance to the IT Act MODE PROJECT Front End - Java/J2EE 2000 for legal sanctity The project encompasses to enable the Security Audit certificate from the following elements for quick and suc- BENEFITS OF IMPLEMENTING CERT-IN recommended certified cessful roll out within the Mission GEPNIC SYSTEM: auditors mode project (MMP) framework: - Fast and efficient process, reduces Encryption of the password of the Creation & operationalization of the procurement cycle time. users and the Bid submitted by bid- Back-end Server infrastructure and Introduces transparency at each ders and other sensitive fields. Disaster Recovery infrastructure at stage. The system captures the jus- Two factor authentication with the respective NIC/ NICSI Data cen- tification and comments of Digital Signatures ters (States & Central) and their Approving Authorities at each stage Bid Encryption at Client System sustained operations/ usage, and thereby enables Approving Multiple Bid Openers need to be including maintenance and man- Authorities associated with the configured. Minimum two and a power etc. transaction to justify their deci- Maximum of three Bid Openers. The customization of the GePNIC sions. Audit trail of each activity software, and its operationalization Encryption ensures integrity of the Replication of data & backup facility for the intending State Government bids submitted. Departments, including the soft- Promotes Open Competition AUDIT LOG ware maintenance and develop- Reduction in the cost of doing busi- The GepNIC system has been built in mental activities for application ness for the suppliers which in turn with comprehensive audit log facility enhancements, as required. will reduce the prices quoted by the for detailed auditing on all the transac- Creation and operation of a 24x7 bidders. tions that are taking place. The audit Helpdesk, for phone/email support Retendering has come down. logs are maintained in a secured and to GePNIC users of each It is observed that, the number of tamper proof environment with provi- Government Department and its Legal Issues relating to tenders have sion to provide the details to an suppliers, and come down because of the authorized user for auditing purposes. Initial, as well as, continuous enhanced transparency in the sys- Training and Handholding support, tem. DIGITAL SIGNATURE CERTIFICATES (DSC) The Digital Signature Certificate is an integral part of the entire e-Procurement process. DSC’s are to be used by both the Government Officials as well as the Bidders to ensure the security of the transaction, authentication of the users of the sys- tem and the digital signing of the doc- uments published in the e- Procurement site at various points of time. DSC's are legal requirements under the Indian IT Act 2000 .Department Officials are required to use dual key pair of the certificates and the bidders should use single pair of certificates. Bidder login dashboard

April 2011 informatics.nic.in 7 Lead Story

mentation/ rollout of the GePNIC gains, Government of India has BENEFITS TO BIDDERS solution, including domain specific 3rd been envisaging early and fast adop- Zero Cost to Bidders, No Per-Bid party agencies to act as Facility tion of the e-Procurement, in differ- Charges, No registration charges. Management Partners and provide ent Government departments and Eliminates requirement for submis- manpower support for handholding, offices both at Central and State sion of bulky and multiple copies of training and toll free Helpdesk facili- levels, through the Mission Mode bid in paper form. ties as per the needs of user depart- Project (MMP) on e-Procurement. 24 x 7 access enables the bidder to ment, on payment of suitable charges. The same is being pursued by the submit bid documents and view Continuous training is conducted by Ministry of Commerce, with the the tender status from anywhere FMP personnel to the user depart- help of the Dept. of Information Provision to modify the bid docu- ment. NIC provides technical support Technology at the Centre. ments till bid closing time on a continuous basis, as required by Ministry of Commerce (MoC) has After the bid submission, the bidder the user departments. decided towards wider adoption of can track the status of submitted The Involvement of all the imple- e-Procurement quickly in selected bids online menting organisations and the sup- willing Government Departments Information on all tenders is avail- port from the Local NIC including the of State Governments, being facili- able at one place to the suppliers District Level Officers resulted in suc- tated centrally through a dedicated Cuts down unnecessary trips to col- cessful roll out of this project till now. mission mode project in this regard. lect details on the tenders published This will facilitate the replication of Increased reach as the bidder has COMMON MANAGED SERVICES the generic GePNIC solution, to dif- access to the tenders of all the It is also proposed to roll out the appli- ferent departments of any willing departments cation as a managed (SAAS) service State Government with no initial The system inspires confidence where in a user department shall start set up cost for servers and related among the bidder community as using the Generic application with expenditure. This would facilitate being fair and transparent very minimal or without changes from the quick roll out of the e- day one. Procurement system across the ROLL OUT MODEL country, in the Government NIC has standing arrangements FUTURE PLANS - MMP domain, within a short span of through NICSI to facilitate the imple- In view of the obvious perceived time.

Awards and Recognitions GePNIC has bagged CII award for MCL eTenders in March 2011, Skoch-Challenger Award 2010, G2B Initiative of the year 2009 - eIndia Award, India-Tech Excellence Award - 2009 for the Orissa Implementation. The team from Asian Development Bank (ADB) and World Bank (WB), have gone through the GePNIC System fully and certified its compliance as per their guidelines for adaptability by the States as applicable.

8 informatics.nic.in April 2011 e-Gov Products & Services e-Mamta: Name based Mother and Child Tracking System in Gujarat

As a major initiative, the Edited by Vivek Verma in/) is a web based application devel- Health and Family Welfare oped in .Net technology with MS Department of the SQL 2005 database server as back- , has EDUCTION of Infant end. It uses Unicode compliant Mortality Rate (IMR) Gujarati fonts for local language introduced a name based and Maternal Mortality interface and SQL Reporting server mother & child tracking RRatio (MMR) are the important pub- for dissemination of data. The sys- information management lic health challenges for India. tem covers the entire population of Tracking of health service delivery at Gujarat with special emphasis on system called "e-Mamta", in the individual level of children and rural, urban slum and slum like pop- collaboration with NIC, pregnant women has been recog- ulation. Gujarat. One of the first of nized as a priority area for providing effective Healthcare services to this The system aims at registering indi- its kind, the system has group. This would help in knowing vidual pregnant mothers, individual been conceptualized and the left outs in essential programs children in the age group 0-6 and developed by NIC Gujarat like immunization, anemia, malnu- adolescents along with their full trition etc, who can then be reached. details to ensure complete service and GoI has decided to This would also help the health delivery of Ante Natal Care(ANC), replicate in all the other workers in organizing their work Child birth, Post Natal Care(PNC), states of India. properly through monthly work Immunization, nutrition and adoles- plans. Through SMS messages, bene- cent services and to track the left ficiaries can be reached directly and outs of these services. Through work reminded of the services due to plans, a unique concept introduced them. This in turn can have a large for the first time in Public Health, impact on reducing IMR and MMR. the left outs of maternal and child services are tracked. It also provides OBJECTIVES a management tool to the service To provide comprehensive and providers at the grass root level to quality Maternal and Child servic determine the potential recipients of es the services along with their details, Real time reports and better through comprehensive work Plans. analysis Finally, the services are aggregated to Interdepartmental coordination generate Reports that are reliable Efficient stock management and valid. RAJNISH MAHAJAN Intra-departmental communica State Informatics Officer, NIC Gujarat tion Advantages [email protected] Aims towards realizing priority Complete life cycle approach i.e. issues in Health, which are laid in Data of an individual is recorded the Millennium development from Birth to Death. goals, Swarnim Gujarat goals and Resolves the migration/transfer the goals of NRHM i.e. reducing issues in service delivery through the MMR, IMR and the Total provision of Unique Id to individ- Fertility Rate (TFR). uals. ANAND I SHAH No duplication of registration of Principal Systems Analyst, NIC Gujarat Project Description mothers. With an Individual as [email protected] e-Mamta (http://e-mamta.guj.nic. unit, all pregnancies of a single

April 2011 informatics.nic.in 9 e-Gov Products & Services

JAY NARAYAN VYAS Health and Family Welfare Minister, Gujarat

I congratulate the members of Team Health Gujarat who have been working on the e-Mamta Software for the last one year being developed by NIC, Gujarat. Gujarat is the first State to put in place a system whereby the name based tracking of mother and child for National level workshop on e-Mamta at Bhopal in July 2010 drop out and left out of regular maternal and child health mother are recorded together. Status services. I am also happy to SMS alerts to beneficiaries and Currently, record of 88 lakh families note that 98% data entry of service providers for services that covering 4.5 crore individuals which families in rural areas is been are due. is roughly 80% of population has completed and pregnant and Integration with the HMIS been captured. It includes 7.33 lakh child registration has also (Health Management pregnant women, 9.2 lakh children under progress. Information System) and auto- in the age group 0-6 years and is tar- I wish the e-Mamta Team all matic generation of various geted to monitor 13 lakh births success. reports & registers through annually. aggregation. The application developed in Search on several parameters like January 2010 has been implemented Name, village name, Ration card all over Gujarat State. Government number, mobile number, Health of India has appreciated and Id, Family Id, RSBY card number, announced National replication of BPL card number, UID. the software, which is underway and Records & details of various ince- training to 20 states has already been ntives paid to all cadres of health provided. The source code of MCTS ANJU SHARMA workers. Individual records for application (e-mamta with limited IAS, Mission Director State Rural Health the benefit of JSY, BSY and CY functionalities) was handed over to Mission, Gujarat schemes. all NIC state health coordinators and Dash Board to give a brief NIC Delhi health division for further To reduce IMR and MMR overview of Data entry, customization at their level. e-Mamta provides a platform Deliveries, Immunization through which service services, Maternal and Infant For further information providers can proactively seek deaths. Detail analysis of data. the mothers through SMS Citizen centric features like SH. RAJNISH MAHAJAN ALERTS and work plans. It is Online Immunization Records, State Informatics Officer Child Growth Charts, Pregnant Gujarat State Centre one application that provides a woman Hb./Wt. chart etc. Block No. 13, 2nd Floor complete continuum of service 24*7 availability as it is accessible New Sachivalaya ranging from pregnancy care to Gandhinagar - 382010 Adolescent Health and Child over internet Ph: 079-23223035 Unique Id (Aadhar) compatible. [email protected] nutrition.

10 informatics.nic.in April 2011 e-Gov Products & Services Harsamadhan: Building Citizen Confidence through Transparency

The prime focus of government is timely and effective redressal of public grievances, which leads to citizen satisfaction and credibility of government in Public Delivery systems. With this in mind, the Department of Administrative Reforms & Public Grievances, Government of India in technical collaboration with Sh. , Hon'ble CM Haryana launching Harsamadhan along with Sh. R.C.Misra, Secretary DARPG GoI and Smt. Urvashi Gulati, NIC Headquarters, has come Chief Secretary Haryana up with an initiative "Centralized Public Edited by Vivek Verma dents' grievances was the priority of the state government and hoped that Grievance Redress And the user-friendly new portal would Monitoring System O extend the benefits of help residents get their grievances (CPGRAMS)" in most of the a standardized and well redressed quickly. established system of Harsamadhan is designed and central ministries. grievanceT redressal to state govern- developed with a view to achieve a ments, Haryana was selected as pilot uniform and systematic approach state. It started with the study of towards monitoring. It is an endeav- state level requirements and subse- or of the Haryana Government for quently customization of CPRGAMS fast Samadhan (Redress) of every was done. NIC Haryana did the kind of citizen's grievances with a detailed study at state headquarters, vision of pursuing excellence in a few departments and District e-Governance. This project is imple- and the inputs were given mented by GHAN SHYAM BANSAL to the NIC-DARPG team for develop- in Technical Collaboration with NIC State Informatics Officer, NIC Haryana ment / customization of the solu- Haryana State Unit. [email protected] tion. The customized solution for Haryana was named as Strategy Adopted for "Harsamadhan", which means Har - Implementation Everyone and samadhan - Solution. Intensive training sessions were con- ducted before the launch of the portal, OBJECTIVES for all level of officers who were to use Launched on 18th June 2010 by the application. A technical session P. A L F R E D Hon'ble Chief Minister of Haryana Sh. was held for all financial Technical Director, NIC Delhi Bhupinder Singh Hooda, the CM Commissioners and few Deputy [email protected] stressed that the redressal of resi- Commissioners to make them aware

April 2011 informatics.nic.in 11 e-Gov Products & Services of the workflow of the system. User Provisioning of requisite resources mechanism allows one to access the manual and guidelines for the imple- at NIC Haryana state data centre to relevant information quickly. mentation were also made available. host the portal Easy Monitoring- Facility to mon- Hierarchy was created for users at sen- Provide training to all government itor the progress of grievance ior level and user ids with password and departments on operations of redressed by subordinate officers. guidelines were sent to all departments Harsamadhan Facility to send reminder to subor- by post and through e-mail. Maintenance of the web and data dinate offices. Facility for reviewing In order to effectively manage the base servers on which the portal is action taken report of subordinate grievances submitted by the citizens operational office before final disposal of the and for smooth operations of the por- To ensure 24X7 availability of the grievance. tal, Deputy Principal Secretary to Chief portal. Saves time and efforts - The Minister was designated as State Nodal workflow based processes saving of Officer in Chief Minister's Secretariat. TECHNOLOGY USED & time and efforts One nodal officer has been designated SECURITY POLICY Detailed MIS reporting - in each department/ District. The complete application has been Comprehensive reports are avail- developed in an open source Web able for each department and con- ROLES AND RESPONSIBILITIES development platform using LAPP solidated reports for higher levels. Responsibilities of State nodal stack. LAPP uses Linux as the operat- Data security - Web-based archi- officer/Central grievances cell: ing system, Apache as the Web server, tecture of the application ensures To liaison with all government PostGreSQL as the RDBMS, and PHP data security at the central level. offices as the object-oriented scripting lan- Intimate various departments, guage. The application is hosted in NIC IMPLEMENTATION STATUS District administration and field Haryana State Data Centre, which is Harsamadhan is already up and run- offices on any new developments, well equipped with all necessary ning in the entire state covering Chief addition/deletion of features in the resources required to enforce security. Minister's Office, Chief Secretary's portal Office, Grievances Cell, all the depart- Under Secretary (grievance cell) BENEFITS TO CITIZENS mental head offices and all the 21 dis- would look into the mails received The main stakeholders of this system tricts of the state. Grievances are either and would reply to them. All techn- are the citizens and all the depart- examined at Nodal officer level or are ical issues would be taken up with ments of Haryana Government. forwarded to concerned officials. So far NIC Project coordinator Single Channel - Harsamadhan is 6586 grievances have been registered The Central Grievance cell would designed in such a way that the and 652 users are using it. also ensure to upload all grievances grievances are channelised into one received manually/by post in the cohesive system with a Unique REPLICATION IN OTHER central grievances cell Grievance Tracking Number. STATES Easy to use - Allows online regis- After successful implementation of Responsibilities of line depart- tration of grievances in bilingual this initiative in Haryana, DARPG has ments: mode. been encouraging other states to Directly responsible for manage- Quick feedback - A Unique adopt this system which would require ment of the grievances related to Registration Number is generated a little state specific customization. the portal on submission of the grievance. Any The system was replicated in Odhisa Create hierarchy and user accounts supporting information for effec- state on 31st July, 2010. Currently, the of all officers tive grievance redressal is immedi- work of replicating it in Punjab and Ensure uploading of all grievances ately asked for. Rajasthan is in progress. received manually or through post Monitoring by Senior Officers- View all the Grievances and forward Status of Action taken at subordi- For further information them to Subordinate organiza- nate level is automatically accessible tions/officers to senior officers. GHAN SHYAM BANSAL State Informatics Officer Responsibilities of NIC: BENEFITS TO GOVERNMENT NIC Haryana State Unit Technical ownership of DEPARTMENTS Haryana Secretariat Harsamadhan Portal Easy to use- Information from cit- Sector 17, Chandigarh-160017 Ph: 0172-2711642 Design, re-design, hosting and tech- izens is collected in a standard for- [email protected] nical maintenance of the Portal mat. Easy search and filtering

12 informatics.nic.in April 2011 e-Gov Products & Services HP Legislative Assembly: Embracing Information Technology in Her Strides

Himachal Pradesh Vidhan Sabha is housed in the Historical Council Chamber Building, which was built by the Britishers for the Central Legislative Assembly. Lord Reading, the then Viceroy of India inaugurated it, on August 27, 1925. Legendary Vithalbhai Patel was the first elected President (or Speaker) of the Central Legislative Assembly. On January 25, 1971, when HP made its debut as the 18th Hon'ble CM, HP Sh. Prem Kumar Bhumal inaugurating the launch of Verbatim House Proceedings on Assembly Website State of the Union of India, Council Chamber was Edited by Position, Constituency Map, chosen to house the HP Vivek Verma Amenities provided to MLA's/Ex- Vidhan Sabha. MLA's, Searchable catalogue of IC Centre was set up books in Assembly Library, at HP Vidhan Sabha Verbatim House Proceedings, Bills in June, 1996 with introduced/ passed since 1952, List anN aim to computerize various activi- of Business, Assembly Questions, ties of Legislative Assembly Corrigenda, Assembly wise list of Secretariat. State of the art infra- Members, Gazette Notifications structure has been installed in vari- etc. ous Branches/Sections of the MUKESH K RALLI Assembly Secretariat which are con- ePMIS: A web based application Technical Director, NIC HP nected over LAN. Also PC's and Laser developed by NIC HP State Unit to [email protected] Printers have been provided to all the manage the Service Records of the sitting Members of Legislative employees has been implemented at Assembly. the Assembly Secretariat.

PROJECTS/ACTIVITIES eSalary: In order to generate Salary HP Vidhan Sabha Website: HP bills, Schedules etc. a web based cen- Vidhan Sabha website http://hpvid- tralized salary application devel- SANDEEP KUMAR NIC, HP hansabha.nic.in is a rich source of oped by NIC HP State Centre has Vidhan Sabha information covering History, been implemented at HP Vidhan [email protected] Who's-Who, Election Results, Party Sabha Secretariat.

April 2011 informatics.nic.in 13 e-Gov Products & Services

Verbatim House Proceedings: A advances sanctioned and disbursed to solution to merge the Verbatim House Members of the Legislative Assembly. Proceedings prepared by Assembly It generates the statement showing Reporters has been developed and principal and interest due and paid by a implemented. These proceedings are particular member. Sh. GOVERDHAN then published on the Vidhan Sabha SINGH website. e-Granthalya: A standard package Secretary, HP developed by NIC, Karnataka has been Legislative Assembly Accounts Management implemented to computerize various Information System operations of Dr. Y.S. Parmar, HP In the past decade IT has Integrated software for various activi- Vidhan Sabha Library. Maintenance, pervaded the Government ties of the Accounts Branch has been subscription of Periodicals/ setup, Legislature is no developed and implemented. The Newspapers, generation of supply exception to it. Information salient features of the software are: orders for purchase of new books, gen- Technology has radically eration accession register/catalog changed the way our Allows feeding details of all type of cards, maintain issue/receipt /renewal Government establishments bills i.e. TA, Medical and of books and search books using a function. At Himachal Contingency etc number of criteria are some of the fea- Pradesh Legislative Generates HPTR 5 of bills for sub- tures of this software. In a nutshell, all Assembly, NIC has played a mission to Government Treasury the operations in a typical library can Generates authority letters for be performed using this software. pivotal role in improvising encashment of bills of MLA's and our business processes by HP Vidhan Sabha staff . MISCELLANEOUS ACTIVITIES developing and Generates reports for monitoring Support to Vidhan Sabha implementing solutions the expenditure. It also generates Secretariat: Winter Session of the custom tailored to meet our Monthly and Quarterly Assembly is held every year at newly requirements. These changes Expenditure Statements under constructed Assembly complex at have increased efficiency, various Account Heads Tapovan, District Kangra (HP). made the information much Generates bill register to ensure Complete IT support is provided by the more accessible, and accuracy, speed and maintains NIC, HP Vidhan Sabha by shifting the boosted the level of efficiency in maintaining bills. hardware to Dharamsala and con- communication with citizens. Calculates Members' Salary for a structing a makeshift LAN at Tapovan particular month and generates for smooth functioning of the the Salary Bill and Various Assembly Secretariat. application (eAssembly) to manage Recovery Schedules for submission all the aspects related to Assembly to Treasury. Assembly Business / Committee and its Members is under develop- Generates Nominal Rolls (in respect Reports: In addition to above, NIC, ment. of Speaker / Deputy Speaker and HP Vidhan Sabha is providing com- A bi-annual journal, Vidhanmala Vidhan Sabha Staff, Members') for plete support to Vidhan Sabha published by HP Vidhan Sabha preparing the Budget Estimates for Secretariat in the field of IT whether would also be made available on the next financial year hardware/ software acquisition, help in website AMC, solving day to day problems of Efforts will be made to establish Gate Pass Issuance System: During users, managing LAN setup in the Video Conferencing, dedicated Assembly Sessions large number of Vidhan Sabha Secretariat, coordinating email and Internet facilities in the officers / officials from Govt. depart- Training Programmes etc. Additionally, Assembly Secretariat. ments visits Vidhan Sabha. Different help is also provided to Members of the types of passes with Color scheme are Legislative Assembly mitigating their For further information prepared indicating the permission to computer related problems. visit the various sections of HP Vidhan RAJESH BAHADUR Sabha premises. ROAD AHEAD State Informatics officer NIC, HP State Centre To publish rules of Procedure / HP Secretariat, Shimla-171002 Loan Recovery Monitoring Directions from the chair on HP Ph: 0177-2624045 Software: This software manages the Vidhan Sabha website [email protected] House Building and Motor Car A single comprehensive web based

14 informatics.nic.in April 2011 From the States Jharkhand : Rolling Out Citizen Centric e-Services in Major Sectors

tapes and other devices. It uses fiber Renewing its effort towards channel for faster and reliable data utilizing ICT for the benefit storage / retrieval. Automatic tape of citizens, the government ITH the imple- backup system with tape library adds mentation of to the security/reliability of data of Jharkhand had earned State Wide Area storage. admiration from all sections WNetwork (JharNet) by the state gov- The infrastructure provides - of the society, for its ernment, the last mile connectivity Hosting facility under Linux and was achieved which created a seam- Windows platform determination to bring less backbone up to the block level Apache / Tomcat webserver efficiency, transparency & from the state capital, facilitating IIS with .Net Support accountability in day to day video conferencing, IP telephony and Oracle 10g and MySQL database Data center based services. NIC support governance.The launch of Jharkhand is instrumental in Zope / Plone content manage- various e-services in enhancing various ICT initiatives of ment association with NIC and at the state government, which has cre- ated a solid foundation for e-gover- Data Storage & Hosting Services - the same time utilizing the nance in the state having more than Website of all districts of the state expertise of NICSI to one forth of tribal population. e-Nagrik Seva Software strengthen ICT NIC has augmented the efforts in Court Case Monitoring system providing e-services and has BPL data for the state infrastructure in various emerged as a major IT solution Centralised Information system departments has hastened provider to the state government. for Transport Department the launch of these services Services like e -Nagrik Seva, provides Public Grievance & Redressal certificates (caste, residential, System without cost overrun and income etc) at the door step to the Electoral Information System adhering to timelines in people even in remote and rural Intrajhr portal for NIC Jharkhand overall project execution. areas, e-Procurement has reduced the government procurement time with transparency and conven- ience to the bidders, e- Registration / e-Return and e-Payment has come as a surprise to the business SAHID AHMED community apart from State Informatics Officer NIC Jharkhand increasing government rev- [email protected] enue manifolds.

NIC Jharkhand Data NIC Jharkhand Data Centre housed at Ranchi Centre NIC established a state of art "Data & Network Centre "(iNOC) with ter- e-Procurement: Online Tender PRASHANT BELWARIAR abyte of storage space and high speed System Regional Editor communication link. Storage Area e-Procurement system of NIC was NIC Jharkhand Network (SAN) is a network of stor- first started in PMGSY scheme under [email protected] age devices like hard disks, backup Jharkhand State Rural Road

April 2011 informatics.nic.in 15 From the States

To bring transparency, efficiency, MODULES FEATURES reduce tender cycle time and pro- Enrolment Two Factor Authentication vide equal opportunity in the pro- curement process, the Jharkhand Tender Publishing Online bid submission government took a landmark deci- Corrigendum publishing Automated notification sion by launching the Government e-Procurement System of NIC Pre- bid meeting details Facility for payment gateway Interface (GePNIC) - http://jharkhandten- Bid Submission Secured Transaction using DSCs ders.gov.in on 17th Dec' 2010 at Bid opening Separate storage for bidders Ranchi. Speaking on the occasion the Chief Minister, Sh. Arjun Munda Bid evaluation User Friendly Operations said in front of the distinguished Award of contract gathering that his government is committed towards complete trans- parency in the bidding process and all the departments of the govern- guidelines & Tender Transparency state. The web interface ment will join the online system by Act (http://www.jhr.nic.in/csc) presents a the end of this financial year. Secured Encryption Technology Citizen and a Government interface. Secured Bid submission using DSC / The e-Nagrik Sewa, facilitates submis- e-Token sion of application forms by the citi- Security zens for issue of certificates like Caste, Compliance as per IT Birth, Death, Residential and Income. Act 2000 The citizen interface provides for the Security Audited by submission, tracking and monitoring three Certified of applications along with the facility Auditors to download forms and guidelines The system has issued by the government from time proven advantageous to time. The Government interface to bidders evident provides for updating the status of the with less paper work, applications submitted and generates hassle free operation the Certificates using the utility link. and data updated in Earlier a citizen has to repeatedly real time. Bids can be travel down to the concerned govern- submitted from any- ment offices to apply for the certifi- where anytime and cate. After the application is submitted downloading of ten- he had to repeatedly visit the office not jharkhandtenders.gov.in der documents is easy. Bid documents only to comply with requisite docu- Development Agency(JSRRDA). are digitally signed and encrypted. The ments but to also know the status of Emboldened by its success the system system facilitates finalizing was extended to nine major state gov- tenders at much lower cost ernment departments but at present it with reduced tender cycle covers all of them. The system brings time and has reduced vigi- better accountability, increased lance cases. authenticity, confidentiality and enhanced availability during the pro- e-Nagrik Sewa : Online curement activities. GePNIC can easily Issue of Certificates be adopted for all kinds of procure- The first e-Nagrik Sewa ment namely works, goods & services Kendra was inaugurated at in the government offices. It has fol- the block HQ in the Dhanbad lowing modules and features district. NIC developed a web The system is highly secure with fol- based solution for providing lowing features: G2C services from the Kendra SSL authentication or through Citizen Service Role based Access Centres (CSC's) which has Adheres to ADB, Worl bank CVC been opened throughout the A demonstration of the e-Nagrik Sewa Software

16 informatics.nic.in April 2011 From the States his application without knowing actu- the application. kiosk operator downloads the appli- ally when the certificate will be finally Queue discipline - To encourage the cations and informs him know delivered. First Come First Serve approach about the required enclosures. Regional language interface - The basic data is entered at the Objective Application uses UNICODE tech- kiosk and an acknowledgement A citizen should be able to apply for nology for facilitating data mainte- number and the money receipt, if a certificate (Birth, Death, caste, nance in Hindi. any, is generated and handed over Income, Residential etc) at a nearby Web photography of the applicant to the applicant. kiosk / Pragya Kendra through (caste certificate) at the kiosk to The application is forwarded to the appropriate information with helps avoid possibility of manipulation. concerned office. The Office-in- and downloads existing on the web Citizen Centric: charge updates the status of the based application. The web based system provides the application as "Received". Track the status of his application interactive mechanism for service The process starts with verifica- based on the acknowledgement delivery. Citizen, kiosk operator, tions etc. If any shortcomings are number, received at the time of the Office-in-charge and operators all can observed, it is also updated on the application. communicate online with the central web site. Comply for any wanting documents data server, fetch and update the If everything is verified and as displayed on his status screen. information maintaining consistency processed, the operator enters the Can post his grievance on the sub- by the system. remaining data and verifies for ject to the respective Deputy System can be accessed at any inter- finalization at the in-charge level. Commissioner. net point. However the application can The in-charge then verifies and gen- Should get the certificate through be submitted at a nearby kiosk only. erates the certificates. The status is the Kiosk management at his door Applicant can view the status of his accordingly updated. step. application viz. received, under Government or any other authority process, Certificate ready or delivered. The citizen checks his status at a kiosk should be able to verify the authen There is no need to travel from a or from any internet point. He can ticity of the certificate on the web. remote place all along to the concerned know if any document is wanting or System should provide the facility office at the district or circle headquar- any discrepancy to be complied. If the of working in the regional language ter. certificate is ready, he visits the Kiosk (Hindi) for delivery. Process Flow : Systems Approach Under PPP model a private party was Benefits: A web based application on .Net entrusted with establishing "Pragya Though, a nominal amount is charged framework with SQLServer data- Kendras"- panchayat level kiosks at all by the kiosk management the appli- base was developed and hosted at the panchayats, approx 4600. The cant saves much more on time and the NIC Jharkhand data centre. process flow of the system is as fol- cost than that would have occurred Application level security measures lows: due to repeated travelling & harass- e.g. secured authentication and A citizen can visit nearby kiosk. The ments. Moreover not only the applica- authorization procedures, Checking of SQL & URL injections, salted Hash at the client and server ends, Checking of XSS, CSRF etc along with proper validations are incorpo- rated. Optimized Hybrid approach (Computerization with critical gap filling by manual processes, wherev- er existing) to speed up and opti- mize the service delivery in the cur- rent scenario. Dynamic Certificate templates to meet the varying requirements of different districts. Document uploading facility with jharkhandcomtax.nic.in

April 2011 informatics.nic.in 17 From the States tion can be applied nearer home but the certificate is also delivered through kiosk. He can also know the status, shortcomings etc. very easily. Applicant photograph is also taken (for caste certificate) at the kiosk, which eliminates any possible manipu- lation. Up to end of last month more than six lakhs certificates had been issued whereby caste, residential and income comprises around 95 percent. e-Services - Commercial Tax Department A major e-Governance initiative in the state was taken with the computeriza- tion of commercial tax processes. On one hand the software has improved tax compliance, reduced tax evasion while on the other has brought many new commercial establishments into the tax net. The software has increased the revenue collection several folds Sh.Wilfred Lakra, the then Advisor to Governor inaugurating e Filing of Returns and has also enforced compliance of tax rules & regulations. The software designed and developed by NIC in the online application form JVAT-101. For availing the facility of e- Open source J2EE environment and Further scrutiny and verification is Payment, Internet Banking Account is Oracle 10g database using modular done by the concerned circle and the mandatory for all the TIN Registered approach, meets the requirements of TIN no. is allotted. dealers. commercial tax department pertaining The Registered TIN dealers or other to VAT, is functional in all 28 Circles of e-Return : Online Return Filing by dealers can visit to the website of the the state. Dealers Department jharkhandcomtax.nic.in Dealers file their returns online after or jharkhand.gov.in for e-payment. e Registration : Online obtaining their password from the After successful transaction the dealer Registration of Dealers concerned circle office. After the first gets e-receipt from the SBI site. Dealers register themselves on the logon they are forced to change the ini- has nomi- website and create their profile giving tial password. Then onwards, the nated one of its treasuries at Ranchi as details along with valid email id and returns can be filed online. the "Cyber Treasury" to maintain all mobile phone no. Their mobile phone Government of Jharkhand has made the cyber transactions. The VAT appli- no. is validated through a secret code. arrangement with the CSCs (Pragya cation provides the interface for post- After successful registration they fill Kendras ) too, for facilitating of the e- ing the bank transactions to the Cyber Return filing for the dealers. Treasury account. Arrangements are being made for e-payment through e-Payment : Online Payment other banks also. by Dealers The e-Payment facilitates trans- For further information fer of monthly tax amount due, directly from the Account of the SHAHID AHMAD Dealer or Dealer Authorized State Informatics Officer, Account to the Government NIC, Jharkhand State Centre account. This is a simple and 2nd Floor, Engineers Hostel transparent facility which No. 2, Dhurwa, Ranchi-834004 ensures online transactions on Ph: 0651-2400746 safe and secure mode. [email protected]

18 informatics.nic.in April 2011 From the States Goa: Making a Difference through e-Governance

The coastal state of Goa known for its swaying palms, sunny beaches and progressive life style has not been far behind in the field of information technology. Having bagged the prestigious CSI- NIHILENT: Most Progressive e-Governed State Award in 2006-07 the last few years have seen Goa leapfrog into the cyber age.

Directorate of Accounts and NIC, Goa team accepting the award at CSI-NIHILANT 2009 in Pune

Government of Goa. DOA has two offices one in North Goa and one in South Goa. There are two District Treasuries and 9 Sub-Treasuries. IC Goa has played a Besides there are various sections pivotal role, provid- doing different kinds of functional ing quiet and critical activities in DOA. The Accounts- supportN by developing and imple- Online a web-based project, has been menting applications that have made implemented in the DOA to meet all a difference. their functional requirements. Some of the systems implemented are as Accounts Online: follows: This application has been developed Integrated Bill Processing System by NIC, Goa for the Directorate of MICR Cheques Accounts (DOA), Government of Compilation of Accounts Goa. NIC, Goa has been providing IT Budget Processing support to DOA since 1993. The Treasury Accounting System DOA's and NIC's joint efforts at com- General Provident Fund System puterization were rewarded in the Contribution Pension System ARCHANA P. form of bagging the prestigious CSI- Advances Management System NAGVEKAR Senior Systems Analyst NIHILENT Award in the department Loans Management System NIC Goa category in 2009. The DOA is the Works Audit System [email protected] budget controlling authority for the Pension Accounting System

April 2011 informatics.nic.in 19 From the States

Online Financial Information System AG’s Office From April 1, 2011, a new system called eDDO will be in place that will DOA DOA North South allow the Drawing & Disbursing GOA Net Officers (DDO) of all departments to manage their allotment of funds. With this, the DOA will be opening its data- base service sphere to other depart- INTERNET ments. The DOA already has data shar- Treasuries/ ing facility with the Finance Subtreasuries DD Os Department and the AG, Goa office. The DOA also pays its gazetted officers through the ECS mode of payment. SMS intimation is provided after suc- cessful crediting of salary. Departments Finance Dept Dharani Goa was the first state to have 100% computerized Land Records. Both DHARANI-II developed and imple- Records (DSLR) has the following rural & urban Record of Rights (ROR) mented by NIC, Goa for the major services: is computerized. The current version, Department of Settlement and Land Dharani Rural & Dharani Urban

Sh. Jose Phillip, Hon'ble Revenue Minister (Govt. of Goa), Sh. R Mihir Vardhan, Collector (North Goa) and Director Settlement & Land Records, Sh. G H Subhash, Scientist "C", NIC, Goa, Sh. B S Borkar, MD GEL with Smt. Revathi Mazumdar, CEO, GEL receiving the award at CSI 2010, Mumbai on 26th November 2010

20 informatics.nic.in April 2011 From the States

are the textual web-based solutions implemented for maintenance of Rural & Urban ROR's for . Legacy data conversion to UNI- CODE Digital Crop Survey

Under this project, DSLR had issued a Netbook PC to all 200 Talathis of Goa, for conducting crop survey. Each Netbook is provided with ROR data, cadastral maps of saza & a click-once based solution for recording the culti- vator entries in the Kharif & Rabi sea- sons. The recorded cultivator details are pushed through web service, which enables the Mamlatdars (Tehsildars) Sh. Digambar Kamat, Chief Minister of Goa, launching to certify the cultivator entries using e-Services Portal Dharani Rural. Once entries are certi- fied the entries appear on the Record of Rights. Some of the other facilities of DHA- RANI-II are: A web enabled Touch Screen Kiosk VATSoft Registration, Tax Collection, e- Interface is available at all VATSoft is an efficient and user- Filing of returns, Assessment of Mamlatdar offices. friendly application for the dealers etc. Biometric authentication is provid- Commercial Tax Offices (CTO) in the ed state of Goa. This system is an excel- With the introduction of the lent example of taking VATSoft system in May 2008, the This project was awarded the presti- e-Governance to the business com- objectives of providing clean adminis- gious CSI-NIHILENT Award of munity. All the seven CTOs are inter- tration of registration of dealers, bet- Excellence in the project category in connected with the Head Office ter and efficient monitoring and col- 2010. Dharani-II for Rural ROR is through the state-wide intranet Goa lection of tax, online payment of tax implemented in all 11 talukas of Goa. Broad Band Network (GBBN). The have been met. Dharani-II for Urban ROR is imple- system developed and customized by mented in all 4 City Survey Offices of NIC Goa, has the following features: Vahan and Sarathi for the Road Goa. 13 Mahiti Ghars issue RORs in Transport Department Goa. Automatic generation of TIN num- The Vahan software developed by NIC- ber. HQ is successfully implemented in all e-Ticketing at the IFFI 2010 VATSoft is Web enabled. 7 RTO locations in Goa in April 2010. Goa has been hosting the All statutory forms are bar coded. This software is primarily designed for International Film Festival of India And can be read by barcode readers. Registration of Vehicles. Vahan soft- (IFFI) for the past few years. And Notification to users on software ware has the features like Registration every year NIC, Goa gives all IT sup- updates is online. of New Vehicles, Issuance of Fitness port to the organizers. During IFFI Simplified process for transfer and Certificate, Road Tax Collection, 2010, the concept of e-Ticketing was cancellation of Registered Dealers. Transfer of Ownership, Renewal of introduced with a view to reduce the Online payment through Cyber Registration, Permits etc. queues at every screening venue of the Treasury and Banks. The Sarathi software developed by IFFI. The e-Ticketing facility allows all Dissemination of online informa- NIC Hyderabad, has also been success- approved delegates and media person- tion to the Enforcement Wing fully implemented in all 7 RTO's in nel to create a login using their dele- through VPN enabled Wireless net GOA in October 2010. Sarathi is used gate ID. work. for providing Learning/Driving Some of the modules implemented are Licenses to the public. Sarathi

April 2011 informatics.nic.in 21 From the States

inward/outward, dealing hand, super user and administrator to cater to functional requirements of a department. An exhaustive list of MIS reports is available for departmental use. Letter/ file can be moved between departments seamlessly. Tracing mechanism is available. One has to remember only the unique number generated at first entry point, in order to trace letter/ file.

FMS designed and developed by NIC, Goa was successfully implemented in the state Secretariat in September 2010. FMS is now being replicated and implemented in other departments. Till date, more than 800 people from 20 departments have been trained in Vahan System the use of FMS. This system available through the state Intranet GBBN is Software facilitates Issue of fresh to another department. now being used by the departments to Learner's/Driver's Licence, Renewal of Some salient features of this system track their files. Learner's/Driver's Licence, Duplicate are: Learner's/Driver's Licence, Change of e-Services Name/Address in Driving Licence, Online help available. This year on 26th January 2011, the e- Duplicate Driving Licence etc. The system has different roles for Services facility for citizens, govern- Goa is the first state in the country different categories of users such as ment and business were inaugurated to introduce vehicle registration at central registry, sectional by the Chief Minister of Goa, Sh. Dealers' location. NIC Goa has devel- oped a web-based module to facilitate vehicle registration at Dealers' location and seamlessly integrated this module with the Vahan software.

File Management System The File Management System (FMS) is a web-based system, designed with the sole purpose of facilitating tracing of files and documents within a govern- ment department as well as between departments.

How it works Every time a letter/ file is inwarded at the entry point in a government office, a unique number is generated. This number is used to trace the movement of the letter/ file in the government department and also if it is marked outside the department Web based FMS system

22 informatics.nic.in April 2011 From the States

Digambar Kamat. The portal aims to industry standard software technolo- provide the facility for citizens to sub- Commercial Tax gies and best practices. mit online forms for the services iden- Submission of Application for DC*Suite & Taluka*Suite project tified by the state to be delivered Dealer Registration under VAT/ aims at making all the services of the online and through Lok Seva Kendras CST / Luxury Tax/ Entertainment South Goa District Collectorate and (LSKs). This portal will also cater to Tax/ Entry Tax/ TDS Taluka Offices more accessible to the the requirements of all the Renewal of Registration under VAT citizens. Government departments to access / Luxury Tax/ Entertainment Tax/ Public Access, Transparent and process the e-Forms submitted TDS Administration, and Service online. Filing of Returns for VAT/ CST/ Delivery are the key features of this COT/ Luxury Tax/ Entertainment project. e-Services managed by NIC, Goa Tax/ Entry Tax/ TDS DC*Suite & Taluka*Suite will help are as follows: Payment of VAT /CST the South Goa District Administration to achieve: Land Records Services Collectorate & Taluka Officer Less Paper Office Application for Form I & XIV (South Goa) Efficient Monitoring Application for Form D Application for issue of divergence Transparency certificate Speedy Disposals RTO Services Application for issue of income cer- Best Citizen Services delivery Application for Grant of Learners tificate Licence (Form 2) Application for issue of residence With the total computerization of the Application for Licence to drive certificate South Goa District Collectorate and all Motor Vehicle (Form 4) Application for issue of caste certifi- the five Taluka offices, people would Application for Renewal of Driving cate be able to track the status of a file or Licence Renewal of Arms license an application in the South Goa Application Duplicate Driving Application for issue of domicile District Collectorate and Taluka Licence certificate offices easily either through the Application for Grant of Yellow/ Video parlour license-new Citizen Facilitation Centre or through Black Taxi, Autorickshaw, license/renewal license the Touch Screen based Kiosks Motorcycle Application for issue of sound per- installed at the important places or Application for Subsidy for replace- mission through the SMS based service pro- ment of 15 year old bus/ minibus vided by the South Goa District With the introducing of e-Services, Administration. Municipal Services the Goa government's serious intent Search Birth/Death Records at providing various utility services Passing Remarks: With most IT Application for Copy of Birth from a single portal has been vindi- initiatives running successfully to Certificate cated. The e-Services portal is a completion, Goa hopes to reinforce Application for Copy of Death Single Window Service Delivery its image not only as an internation- Certificate Channel for G2C and G2B Services al holiday destination, but also as a Application for Issue of Income for ensuring accessibility, conven- state that provides SMART (Simple, Certificate ience, transparency and timeliness in Moral, Accountable, Transparent Application for Copy of service delivery. and Responsive) governance to it Construction Licence citizens. Application for Copy of Occupancy DC*Suite & Taluka*Suite Certificate DC*Suite and Taluka*Suite are an integrated suite of applications for the For further information Village Panchayat Services South Goa District Collectorate and Search Birth/Death Record Taluka offices based on an integrated JJR ANAND Application for Copy of Birth solution architecture covering all State Informatics Officer Certificate functional areas and activities of the NIC, Goa H-Block, Paraiso-De-Goa Application for Copy of Death South Goa District Collectorate and Porvorim Goa Certificate Taluka offices. Ph: +91-832-2410160/2410816 Application for Issue of Income [email protected] Certificate It is a web enabled solution built on

April 2011 informatics.nic.in 23 Guest Column "Krushak Samrudhi"- A Unique ICT Initiative to Empower Farmers

Interviewed by: Sh. Ashok Rout, DIO, Sonepur, NIC Orissa Exclusive Coordinated by: Sh. A. K. Hota, Technical Director & Dist. Coordinator, NIC, Orissa talk with We congratulate you for completing money through manipulated means and Sh. Ashok almost two years successful rollout of exploitation of poor farmers. 'Krushak Samrudhi' for the online mon- With top down approach and active sup- K.K. Meena, itoring of Paddy Procurement at port of Hon'ble CM Sh. Naveen Patnaik ,Orissa, IAS Sonepur District. Would like to hear who inaugurated the Farmer Kiosk on 2nd more from you on the strategy adopted Feb 2010, thus giving impetus for faster Commissioner- for the pilot initiative. implementation in Sonepur district. cum-Secretary, Thank you. I extend the same to all the team Food Supplies members who have been working day and Can you please elaborate the Socio - night for success of the project. This is a Economic aspects of this project as you and Consumer project essential to a state like Orissa for have pointed out and what exactly are Welfare various aspects of Socio, Economical and the benefits to the farmers? Political point of view. This project was con- See, the major source of income of farmers Department, ceived in 2009. The project has direct impact in this district is from Paddy cultivation Govt. of Orissa. on the livelihood of farmers and primarily both in Kharif and in Ravi seasons. So it is deals with streamlining of Paddy quite natural that they need to sell their Procurement activities and related process- paddy they have produced to sustain their es. Food and Civil Supplies department, livelihood for the entire year. Here comes Govt. of Orissa has been the driving force the problem, where the middlemen exploit behind it in Sonepur District. the farmer by purchasing their paddy in comparatively lesser price by any means Can you please brief us about the and then reselling them to Govt. in the project? Minimum Support Price, which in term pre- Yes, about 85% population of Orissa lives in vents the genuine farmers to get the finan- villages depending on Agriculture. Paddy in cial benefits that our Department is provid- Orissa is the major crop and appx. 90% ing them for their socio-economic enhance- people of Sonepur district are directly / indi- ment. This is highly sensitive considering rectly dependant on the paddy production. current issues like Farmer's exploitation, Now the major issue here is selling of paddy deaths etc. thus causing social unrest and by farmers to sustain their liveli- other sort of problems. Our objective was to hood throughout the year. check such menaces by using Information And so our objective was to and Communication tools (ICT) in give the farmers their fair Agriculture. share of labour and income. This project aims How have you implemented ICT for at bridging the gap Agriculture in Sonepur District? between the farmer as a Without introducing ICT, it was not possible Seller and Govt as a to streamline the activities related to Paddy Buyer and overcome procurement. NIC came up with a package the obstacles associ- called "Krushak Samrudhi" with the objec- ated with it in elimi- tive to provide equal opportunity to all nating the middle- farmers to sale their surplus paddy in Govt. men who earn approved rates, Identification of genuine

24 informatics.nic.in April 2011 Guest Column farmers at the Paddy procurement cen- helped in this project? have been checked by "Krishak tres (PPCs), to restrict the middlemen After harvesting, the farmers go to the Samrudhi" software, usage of Biometric from selling the unlawful paddy, Prevent PPCs and they get their queue number Devices thus extending the fair chaotic rush of farmers and vehicles at (Token) for a particular date to bring the Government price to the farmers itself. the PPCs by maintaining an advance pur- paddy for sale. This token is provided on chase programme register for paddy pro- first cum first serve basis and is based on What are the key factors for success curement, to help the district adminis- the handling capacity of the PPCs and as of the project and how Farmers have tration for keep track of workload on per the procurement limits fixed by the perceived this unique ICT initiation PPCs based on scheduling schemes and District Administration. Upon arrival on of your department? pre appointment to farmers etc. This was the scheduled date, identity of the This project was materialized with bet- accomplished by Providing unique ID & farmer is checked based on the FIC card ter Intra departmental Co-ordinations tamper proof Farmer Identity Card to all and Biometric authentication. During facilitated by some dedicated people farmers, capturing fingerprints through payment also, the same person is identi- who were committed to give farmers' biometric devices. fied through biometric devices and the right to farmers only. I would attribute It was a mammoth task as the database payment is made to the right person successful implementation at Sonepur needed to be ready with details of more only. Real time data transfer is made district to all the members who have than one lakh farmers, their land sched- from the PPC itself to the server through contributed significantly in this project ules etc. web application. We have also installed namely Sh. Gagan Bihari Swain, user friendly Kiosks at various locations Collector, Sonepur, Sh. Bhabani Shankar That seemed to be quite challenging where a Farmer can see the details like Panda, Ex-Collector, Sonepur, and how could you organize the the date on which he is listed, his pay- Sh. Amareswar Mishra, Deputy Director Capacity Building and the project ment details, surplus paddy based on Agriculture, Sonepur, Sh. Utkal Ranjan planning? crop cutting experiment, area of land cul- Acharya, Deputy Collector, Sonepur, The major challenges were to make avail- tivated etc. Sh. Bijay Kumar Ratha, CSO, Sonepur. able the requisite infrastructure like com- Also I would like to congratulate Sh. puters, internet connectivity, Kiosks etc What other benefits you have noticed Ashok Rout, District Informatics at various locations; Paddy Procur- and how this process has been able to Officer, NIC, Sonepur, & Sh. Sushant ement centres operated at PACs of Co- address the real life issues, you have Kumar Bhol, TD as the team under Operative Societies , Self Help Groups specified like elimination of middle- the proactive guidance of Sh. Susanta (SHGs), RMC Yards (Regulated Market men, exploitation etc.? Kumar Panda, SIO & Sr. Tech. Director, Committee), Procurements centres of For this to understand, one needs to look NIC, selflessly toiled day & night and FCI, NAFED, MARKFED etc. Another at the processes in the pre-computerized supported the programme to make it challenge was verifying the ROR data of manual system. See, more often, the successful & sustainable in the short Farmers through village wise camp and villagers take hand loans and put some of span of time. Their energized work also to capture their finger prints their belongings like identity cards and culture motivated the youngsters (com- through Biometric Scanners, so that dur- other valuable documents like ROR, puter team) to participate in the project ing procurement and payment the actual ration card etc. as mortgage. This is a to such an extent that cozy going tech- beneficiary would be privileged. Another very common practice prevalent in vil- nocrats forgot their daily grinding to target was to make aware the farmers lages. So during paddy procurement, the bring laughter & happiness in the poor- about the use of ICT and its benefits. poor villagers are exploited by forceful est of the poor farmer's face. There are 92 PPCs in the district and we selling of paddy to these middlemen at This has got overwhelming reciproca- have planned online data entry at 63 lower prices or at the paddy procurement tion from farmers & NIC professionals PPCs through data card /dongles and units itself because of long waiting time are known as "Computer Babu" popular- offline data entry at the locations which for multiple days in false queue system. ly among villagers as they have worked have net connectivity problems. Moreover, this leads to pay hefty charges hard to make this a huge success. This verification, biometric capture for transportation and many a times This has definitely started a new revo- process, distribution of FIC was carried farmers are forced to sell the paddy at lution and would spread to other dis- out by deploying unemployed youths of lower prices right at the PPCs to the mid- tricts of Orissa and I am confident that the village under the supervision of dlemen. Apart from this, there used to be this would substantially help farmers District Administration & NIC Officials. lots of duplicate identity cards and are and build their confidence on Govt. falsely used by middlemen. This exhausts Will you please elaborate how the the Government buying limits and the We thank you for your valuable time spared process exactly works and how the farmers are not able to sale their lot. This for discussing with us & our sincere wish & uses of Biometric devices have queuing system and the card duplicity pray for your visions to come true.

April 2011 informatics.nic.in 25 Technology Update Aspect Oriented Programming

There are already a lot of of modularity. In this case, the pri- robust programming mary responsibility of the class "get_emp_details" is to fetch the methodologies like "Object BJECT Oriented service book from database by taking Oriented Programming", Programming (OOP) the employee code as input. The sec- "Procedural Programming" has created a revolu- ondary responsibility is to sanitize tionO by simplifying the computing input parameters and call "print()" as and "Distributed OOP". So, is problems through visualization of a well as "send_mail()" methods. it really a necessity to have system as a group of entities and The additional codes required to another programming interaction between those entities. fulfill the secondary responsibility of But this revolutionary model is very the "get_emp_details" class can be methodology named "Aspect static in nature and any changes in kept in a single location rather than Oriented Programming"? Is the requirement regarding the secu- its redundant use by different classes "Aspect Oriented rity, logging or exception handling at different time. To complement the can seriously affect the development OOP, Aspect Oriented Programming Programming" is a timeline. In the OOP many classes (AOP) allows the developer to substitute for "Object and methods used to contain some dynamically modify the static Object Oriented Programming"? codes, which are not the primary Oriented Model to create a system responsibility of that class/method. that can grow as and when new What is an aspect? Many These kinds of codes are used to be requirement arrives. questions come in mind and called as tangle codes. the mystery gets more For Example: In an e-Governance "Aspect Oriented Programming is a application, one form has been devel- methodology to separate cross cut puzzled when Googling in oped to take employee code as an code across different modules in a the internet.This article input and produce the service book software system." gives a brief idea of this of the employee with options to print and send through e-mail. In this AOP provides the solution for new programming paradigm application the class Tangle Codes by separating primary coined by Gregor Kiczales. "get_emp_details" supposed to be codes and secondary codes in sepa- responsible for only to process the rate modules and then feed both the input i.e. employee code and provide modules to the compiler. AOP does the output. But due to the static not replace existing programming nature of OOP the class is forced to sanitize the input from malicious public void get_det(empcode as string) { character to avoid Sql Cls_security sec = new Cls_security (empcode); Injection attack, call the Sempcode =sec.sanitize(); ASHOK KU. HOTA Technical Director "print()" method of ///////////////////////////////////////// NIC Orissa another class to print the // This method fetches the service book Primary [email protected] service book as well as // Code calls the "send_mail()" // Adding code will go here method to send service //////////////////////////////////////// // After fetching from database email is sent Secondary book through e-mail. Cls_Email Obj_email = new Cls_Email (); These extra codes are codes/Tangle Obj_email.Send (); Code called as tangles codes // After sending email its printed -This Dilute ER. NILADRI B. and their entry points are Cls_Print Obj_Print = new Cls_Print(); the core MOHANTY called as cross cuts. This Obj_Print.Print(); responsibility Scientific Officer } of the method NIC Peren kind of codes actually [email protected] dilutes the real concepts

26 informatics.nic.in April 2011 Technology Update

gram logic. Still there act of appling Advice at the "Point get_emp_details Cls_Email are some kinds of con- Cuts" is called Aspect. (get _det Method) (send Method) cerns which are not fea- In the context of above "employee sible to be implemented module" implementation, let us see Cls_security through the above men- the logging features through AOP Cls_Print (sanitize Method) (Print Method) tioned methodology as based approach. this concern cuts across Security code, exception handling, multiple abstraction in a Self Healing System implementation, AOP Based WEAVER Employee module program. Logging exem- fault tolerance codes, logging features compiler doing implementing security, weaving Print, Email plifies a crosscutting etc are becoming more and more pop- functionalities concern because a log- ular in today's software development Employee Module ging strategy necessarily to achieve quality, security and robust- (AOP Based Approach) affects every logged part ness in the software. The AOP concept of the system. Logging has given an opportunity for the devel- paradigms and languages; instead, it thereby crosscuts all logged classes oper to adopt a modular release works with them to improve their and methods. Exception Handling, approach for the software and make expressiveness and utility. It enhances Security and fault tolerance codes may the application "attack proof" with out our ability to express the separation of also be considered as crosscutting con- changing the core classes repeatedly. concerns, necessary for a well- cerns in the core module. As realists, we acknowledge that no designed, maintainable software sys- one process, technique, language, or tem. AOP supported compilers gener- Advice: The "advice" is an extra code platform is good for all situations and ates single executable module after the required to fulfill the secondary AOP is not out of the box. Specifically compilation of the both Primary & sec- requirements of the existing model. AOP may not be suitable when code ondary codes. This process of compil- Code to implement logging, security, review is extensively in used for securi- ing core and cross cut concern togeth- exception handling etc. can be consid- ty audit and other testing purposes as, er by the AOP supported compiler is to ered as an advice in the perspective of we do not know whether the code be known as weaving. AOP. It defines what needs to be might be either augmented by an applied and when in a particular sys- advice from some aspect or completely Types of AOP Compilers tem. In AOP there are different types replaced by such advice at runtime. To Compile Time Weaving: In this of Advice as Before Advice, After be able to reason about an applica- weaving the core concern Advice, Around Advice and Throws tion's code, we must be able to look at (Primary code) and cross cutting Advice. the code from each class as well as the concern (Secondary code) is code for any aspects that might affect weaved by the AOP compiler at Joint Points: These are the points the class's behavior. However the AOP compile time and then feed in to before and after the method execution is a best tool for migration of a legacy the main compiler. where the Advice needs to be applied. system and modify their existing func- Link time Weaving: This is the term given to the point of tionalities without affecting their core This type of AOP compiler execution in the application at which codes so much. should weave the core concern and cross-cutting cross cutting concern after the gen- concern needs to public aspect EmployeeChangeLogger { pointcut eration of intermediate code at the be applied. The employeeUpdates(Employee e) : call( public void Pont cuts linker level. combination of Employee.update*Info()) && target(e); Run time Weaving: Here the core different 'Joint pointcut employeeFinanceUpdates(Employee e) : concern and cross cutting concern points' where the Pont cuts are used to be detected and execut- advice need to be call( public void update*Info(Employee)) && ed at run time. applied is called args(e); Aspect 'Point cuts'. after(Employee e) returning : Terminologies used in AOP employeeUpdates(e) || employeeFinanceUpdates(e) Cross cuts: A program logic is used to Aspect: Aspect { System.out.println("\t>Employee : " be consists of many distinct parts is the combina- Advice called as concerns. Few methodologies tion of Pointcuts +e.getName() + " has had a change "); like procedures, modules and classes and Advice. In a System.out.println("\t>Changed by " + are used to separate, group and encap- better way it can thisJoinPoint.getSignature()); } } sulate different concerns of the pro- be said that, the

April 2011 informatics.nic.in 27 Technology Update Promise of HTML5

The Hypertext Markup Language (HTML) is meant for describing the structure of the Web Pages. HTML5 is the newest major revision of HTML. It has been built around the principles of Compatibility, Utility, Interoperability and Universal Access. Its goal is to improve semantics, efficiency, and usability of web development as well as the deployment and usability of the World Wide Web.

to the form control where input is mandatory and you are done. No sep- arate coding hassle for simple things. ILL now the structuring Developers were required to write of a web page for layout their own complex code or use third and content was party components for displaying achievedT using a generic element like Web controls like calendar, date or a div with an id of "header" or "navi- time. With HTML5, it is just another gation". The idea with HTML5 is to input type date that displays a calen- identify common patterns and use dar on the web page with all ease. them to impart real meaning on Here we are going to cover some standard web page elements. So, features of HTML5 that shows the instead of using a generic element significant improvement over its pre- like a div with an id of "header," a new vious version HTML4: element called header was created. This will allow for much smarter BETTER STRUCTURE interactions between web HTML5 introduces a whole set of new browsers/search engine spiders and elements that make it much easier to web content. structure pages. Most HTML4 pages Take the example of input valida- include a variety of common struc- tions. The developer has to keep in tures, such as headers, footers and mind the input fields that were columns and today, it is fairly com- required for form processing and mon to mark them up using div ele- SHASHI KANT PANDEY then write complex code for validat- ments, giving each div a descriptive id Senior Systems Analyst, NIC HQ ing the inputs. Now with HTML5 or class. Take a look at new elements [email protected] just add another attribute "required" which minimises the use of divs and

28 informatics.nic.in April 2011 Technology Update

make the page more structured. ENHANCED CONTROL OVER visit to an offline enabled website, a list In HTML5, there is only one doc INPUTS of all the dependent files (HTML, type. It is declared in the begin- HTML5 defines over a dozen new JavaScript, images etc.) is downloaded ning of the page by . forms. It reduces lot of programming After that you use the website in The nav tag is used to contain effort and provides standard way of offline mode. The changes made dur- navigational elements, such as the handling inputs. Some important ing your offline operation, is uploaded main navigation on a site or more input types are: to the website when you visit it in specialized navigation like Email address, URL, Number, Range, online mode. next/previous-links. Date & time, Color picker The section tag is used to denote Gone are the days when you used GEOLOCATION a section in the document. third party controls and struggled a lot The geolocation APIs make location, Multiple sections can be nested for their browser compatibility and whether generated via GPS, cell-tower inside each other. implementation with your web apps. triangulation or wi-fi databases avail- The article tag represents an Think of a calendar control which you able to any HTML5-compatible brows- independent piece of content of a can now use with a single line of code. er-based application. document, such as a blog entry or being unleashed in the smartphone/ aside tag is used to wrap around and the calendar is displayed. tablet space. Owing to the lack of content related to the main con- Further the date and time related mobile flash support and the presence tent of the page that could still inputs can be handled in several ways of robust Webkit-based browsers in stand on it's own and make sense. like "date", "month", "week", "time", Android, Apple and Palm's smart- The footer tag may contain addi- "datetime" or "datetime-local". phones, HTML5 applications and tional information about the main Similarly, for any input field that is a media are strong in the mobile space. content, such as information required field, simply add an attribute The developer community world about the writer, copyright infor- "required" and it works fine. No need to over is excited by the features and mation and so on. write complex javascript codes. promises of HTML5. New experi- ments, comments and testing are THE CANVAS With "placeholder" attribute you may going on new specifications. Recent A canvas is a rectangular area on your assign significant information for users versions of Firefox, Google Chrome, page where JavaScript can be used to while they fill up the form. With "auto- Opera and Apple Safari support major- draw anything you want. This feature focus" attribute you can easily set focus ity of the specification. With lot more allows rendering of graphs, game to any form element when the form companies developing authoring tools graphics, or other visual images on the loads. and browsers promising to come up fly. HTML5 defines a set of functions with new versions supporting HTML5 (canvas API) for drawing shapes, defin- WEB WORKERS specification we expect that in the ing paths, creating gradients, and Web Workers provide a standard way next two or three years HTML5 will applying transformations. for browsers to run JavaScript in the reach a critical mass and begin to dom- background. With web workers, you inate the web. SUPPORT FOR VIDEO AND can spawn multiple "threads" that all AUDIO run at the same time, more or less CONCLUSION The video tag is one of those HTML5 (Similar to the way computer can run HTML5 shows all promises of becom- features that get a lot of attention. No multiple applications at the same ing a platform for the web that is state- more plugins for video/audio is time). These "background threads" can of-the-art as well as broadly available. required. Its just a few line of html code do complex mathematical calculations, Together with browser improvements, and you are done: make network requests, or access local especially regarding script engines, OFFLINE WEB APPLICATIONS stake in the web needs to be prepared Using HTML5 you can build offline for the paradigm shift that is going to SMARTER FORMS AND web applications. During your first happen soon.

April 2011 informatics.nic.in 29 Technology Update Efficient Centralised Software using Office Business Applications

Centralized Software are Reviewed by to refer to class of applications D C Misra, Sr TD, NIC HQ intended to perform business opera- the genre of applications tions using productive tools (such as which uses the latest MAGINE a situation wherein Microsoft Office) as frontend. advancements in technology we have a large user set spread It aims to bring the users close to across the country and every- interacting with the Database (which providing solutions that are Iday at end of day they have to send a can be anything ranging from a easier to implement, saves daily report to their central office. standalone database application to in a lot of money and are The mechanism is pretty similar to Line of business applications) com- what traditional bank systems were fortably. The main idea behind an highly scalable. implementing in the last decade, but OBA solution is that users are com- Implementing Centralized their solutions involved huge cost fortable using the regular ms-office Software using Office overruns (due to high cost of setting tools for doing their day to day office up the infrastructure and their main- activities. For interacting with the Business Application results tenance). To offset high investment database they have to move back to in effective harnessing of in setting up the required hardware traditional applications to perform the power of latest in numerous places and later spend- certain Create Read Update Delete ing money on their maintenance and (CRUD) operations. This is where advancements in technology purchase of software for this, an OBA comes into action and scores thereby producing software alternative cheaper, technologically over the traditional approach - user that is easily maintainable advanced way is to implement cen- does all his work in the Office tralized software. Application such as Word or Excel and has great acceptability and when he wishes, saves the amongst the users. What is an Office Business changes back to database or the line Application (OBA)? of business application. As the name suggests OBA is used OBA applications not only pres-

CENTRALIZED APPLICATION MODEL Model is highly scalable Central Central Can sync in huge data Database WebServer between servers using WCF Supports transaction mode and is state based Supports various protocols tcp, http, https

WCF WCF

Local Repository is available with clients Client Application Client Application which can be used MAYANK PRATIK Scientific Officer Location 1 Location 2 in case internet NIC Delhi connection fails [email protected]

30 informatics.nic.in April 2011 Technology Update

ents the user with the option of com- dard Microsoft technologies such as to integrate the Line of Business sys- fortable and friendly user interface but Visual studio tools for office (VSTO tem with Excel, it is possible now. This also takes care of all the prerequisites 3.0 available in visual studio 2008). service can then be used by creating a and makes the working for the user Subsets of the following set of tech- proxy stub in Visual studio 2008 or very easy and comfortable . nologies can be used for leveraging the using Business Data Catalog (BDC) in The OBAs developed for this pur- full power of OBA solutions -VSTO, case of SharePoint. pose presents the user with the office MOSS , BDC, Open XML, Web Parts The resulting architecture leverages interface with which he is comfortable VSTO(ribbons custom panes, etc.) , the Mediated Integration pattern; that in working with, the OBAs in turn will BDC excel services ,Windows is, an OBA that leverages Web services have some intelligence built into it Workflow Foundation, Windows to provide desired functionality in which performs validation on the data SharePoint services, InfoPath form Excel and SharePoint. The bigger that the user has entered. services. advantage is, now the user can fire After the data has been validated the read/write queries right from the user makes a request to the server to OBA - Office System integration client side customization (in this case save the data. This can be particularly Models the Excel Sheet) useful for users who have an intermit- Mediated Integration requires cre- Office system is a good way to sur- tent web connection. When the user is ation of a services layer which medi- face capabilities from other platform connected to the web he can fire his ates integration between the Line of technologies e.g. SQL Server (data, updates right from the Office applica- Business system and the custom client integration / reporting / analysis serv- tion meanwhile working on the data in components (for example, the custom ices), BizTalk Server (business process between. task pane), thus facilitating reuse management / monitoring), Active Users in the government sector are across multiple systems and loose cou- Directory (identity management). not always very IT savvy. Many a times pling between the client and server. OBAs can extend the reach of famil- we have faced situations where users For a typical data entry OBA applica- iar frontend interfaces into the data are concerned with the difficulties tion used in the government scenarios stores in the back office. faced in the installation of prerequi- we can now create a Web service that For modeling business process we sites for installing a software. The wraps around the data entry module can use workflow technologies avail- installations of the prerequisites and (where all of the data is entered) and able in SharePoint. It can range from the technical complexities that come integrate that Web service with all simple sequential workflows to com- with it are one the hurdles in adopting client interfaces. So if someone wants plex state machine workflows. the software. Everyone will cherish the idea of a software which detects all its prerequisites, installs them and keeps WEB SERVER the user interference to the minimum. OBA On which the ARCHITECTURE Service is deployed OBA - Model OBA can be perceived to be a sim- ple model consisting of three MOSS parts: Sharepoint- To model Line of The Office client that integrates with business processes and Business the Line of Business system, the web workflows in solutions server (essentially MOSS) that which Application might integrate with the Line of or Database Business system and the Line of WEB SERVICE Business system itself. Note that Functionality which is to when building OBAs, developers can be implemented also leverage other Microsoft server products such as Exchange Server 2007, PerformancePoint Server 2007, OFFICE ADDIN and so on. Office System Client Side Architecturally different from the customization SOA (service oriented architecture) OBAs can be developed by using stan-

April 2011 informatics.nic.in 31 Technology Update

For managing the lifecycle of busi- is state based, can be used to per- gration with moss and SharePoint ness processes / business entities (esp. form transaction, provides concur- will give the class of business appli- when coordinating across multiple rent access and can use any protocol cations a new value. OBA applica- groups or organizations), we can use to communicate. Further they can tions, if properly implemented could BizTalk to handle business processes be made very secure so as not to be serve as a boon to the users working external to SharePoint. tampered with and they also sup- in the Government administration, Three tier applications are best suit- port https. They can also synchro- saving time and enhancing the ed to transactional tools (that handles nize huge amount of data. usability and functionality of data entry). OBAs when used in collab- Using Click once download facility. Business applications. oration with SharePoint and MOSS This facility is a boon for developers capabilities can also include human whose solutions are being used by workflows and system workflows. user spread across far off places. For further information Advantages of using this modified The updates are hosted on a single MAYANK PRATIK approach of implementing cen- place on the web server. The appli- Scientific Officer tralized softwares cations go and check whether newer Accounts Informatics Division, Using this approach the client updates are available notifies the National Informatics Centre becomes a smart client though user and with the permission of the O/o Controller General of being light and requiring no install- user installs the newer version. All Accounts, 401, Loknayak ation on the user end such as these things happen automatically Bhavan, Khan Market database license and additional with least user intervention. New Delhi-110003 hardware purchases. Ph: 011-24640085 Using WCF has a lot of advantages Future of OBAs [email protected] over the traditional Web services. It OBA Applications when used in inte-

UPCOMING ICT EVENTS 2011 International Conference on 3rd - 5th August, 2011 Computer Communication and http://www.sdiwc.net/tn/index.php Management Sydney, Australia International Conference on Parallel, 2nd-4th May, 2011 Distributed Computing technologies http://www.icccm.org/ and Applications, 2011 Krems,Austria International Smart Grid Congress Asia 5th - 6th May, 2011 2011 http://www.donau- Beijing, China uni.ac.at/en/department/gpa/telematik/edemocracy- 10th - 13th May, 2011 conference/edem/vid/14978/index.php http://www.isgcc.org/ 7th International Conference on Web International Conference on Multimedia Information Systems and Technologies Computing & Information Technology Tirunelveli, India Warszawa, Poland 23rd - 25th September, 2011 24th - 25th July, 2011 http://coneco2009.com/PDCTA/pdcta.html http://www.icmcit.com/ International Conference on Integrated The First International Conference Information on e-Technologies and Networks for Kos Island, Dodekanisa, Greece Development 29th September - 3rd October, 2011 Dar-es-Salaam, Tanzania http://www.icininfo.net/

32 informatics.nic.in April 2011 District Informatics Udham Singh Nagar: Moving ahead with ICT

Named after the legendry freedom fighter Shaheed Udham Singh, the district Udham Singh Nagar is also known as the 'Gateway to Kumaon hills'. It is famous for the world renowned Pantnagar University, which is one of the leading landmarks of learning in the fields of agriculture and eCourts technology.The district with Edited by Anshu Rohatgi have already started using the SWAN a population of around 12 PoP's for transmission of data for lakhs, spread across 656 treasuries, MNREGA & other online villages in 7 sub-divisions INCE its inception in projects while a number of Tehsils & 1998, NIC, Udham Singh Blocks have started audio-video ses- and 27 Nyay Panchayats is Nagar has played the key sions at District, State & National fast developing as the roleS in extending the e-Governance level. The SWAN connectivity has leading industrial hub of the services to the people of the district. also been extended via LAN to Tehsil NIC officials have been awarded Land Records Computer Centre pres- state of Uttarakhand. many times by the administration for ent in Kiccha, Kashipur, Sitarganj & effective promotion of ICT activities Bajpur Tehsils, and to collectorate in the district and successful imple- LAN with 80+ nodes extending mentation of e-Governance. Even Internet at the desk of the district today, the NIC, District Centre is administration. partnering the district administra- tion to promote ICT based initiatives e-Courts & Confonet: Under the for the betterment of service delivery District Court Computerization to the citizens and improving their Project (e-Court) in the district, e-fil- quality of life. ing has been implemented and single DEEPAK JOHRI window query system has been start- District Informatics State Wide Area Network ed. Uploading of cause list is being Officer NIC Udham Singh Nagar (SWAN): One of the major achieve- done on regular basis while the [email protected] ments of the recent times is the Judgments are also being uploaded implementation of SWAN in this on the web site. The District hilly terrain, where connectivity was Consumer Forum (CONFONET) the major challenge. Under SWAN, 9 project also facilitates case filing & PoPs (Point of Presence) have been cause list entries are available on the established connecting all the Tehsils website http://confonet.nic.in. PRITE JOSHI & Blocks in the District to District District Informatics Headquarters. Many State District Treasury Online: The Associate NIC Udham Singh Nagar Government Departments such as District Treasury has been connected [email protected] Finance, Rural Development etc. to the NIC District Centre and all the

April 2011 informatics.nic.in 33 District Informatics district level accounting/transactions a key role during the Lok Sabha, get updated on the treasury website Vidhan Sabha, Municipal or Nagar http://ekosh.uk.gov.in/ in real time Panchayat elections. Almost all the basis. The system is very effective for election processes, viz, polling person- monitoring the financial health of the nel deployment, counting personnel district and the state. deployment, random allocation of booths to polling parties have been Land Records Computerzation: All streamlined and automated. In addi- the tehsils of the district are generat- tion, the district centre also facilitates ing Khatauni or Record-of-Rights and ensures online transmission of (ROR) with the help of Devbhoomi counting and results data to the software deployed at Tehsil Level Land Election Commission of India (ECI), Records Computer Centers. The man- Doordarshan and State Election ual process of Khatauni has been total- Commission at the time of electons. ly replaced with computerized system and web services have been deployed ICT Support to Other for uploading the latest khatauni Departments: Apart from this NIC, M.C. UPRETI information on the state land records District Centre is also providing ICT IAS & District Magistrate, portal http://gov.ua.nic.in/devbhoo- Udham Singh Nagar support to many other departments & mi/ . This enables the citizen to view offices in the district. All the district his or her ROR online on Internet National Informatics level officials have been provided without the need to run around gov- e-mail facilities. Video Conferencing Centre, Udham Singh ernment offices for the same. sessions are held on regular basis Nagar has been function- between State and District administra- Mahatma Gandhi National Rural ing in this district since tion for departmental meetings and Employment Guarantee Act: 1998. Over the years the performance reviewing purposes. Effective computerized monitoring of District Centre has con- Several IT based applications such as Mahatma Gandhi National Rural tributed effectively in pro- Public Grievance Monitoring System, Employment Guarantee Act-2005 moting ICT activities and Letter Monitoring & Forwarding (MNREGA) is running since the year eGovrnance implementa- System, Arms & Licenses System have 2006 in district. All seven blocks have tions in the block offices, been implemented to help the district completed the offline data entry and tehsil offices and other line administration while an employment are now carrying out the entries in an departments functioning in exchange portal has been hosted to online mode on regular basis. Around the district. I appreciate the help the student community and 74000 registrations have already been efforts of of Shri Deepak unemployed youth of the district. The done in the national level website of Johari, DIO & Ms. Prite district website of Udham Singh Nagar MNREGA. Joshi, DIA and wish them http://usnagar.nic.in provides the best of luck for all their complete information of the district Rashtriya Swasthya Bima Yojna future assignments. including its statistical profile, bank- (RSBY): RSBY is a health insurance ing, industry, tourism information scheme for the BPL families under and much more. which a smart card has been issued to license respectively have been opera- each BPL family for all kind of medico- tional in the district since 2007. More For further information legal transactions. Udham Singh than 110000 vehicle registrations have Nagar was one of the leading districts been carried out so far through the DEEPAK JOHRI to implement the project. The first system while 20,000+ computerized District Informatics Officer phase, which included personalization driving licenses have been issued using National Informatics Centre, & distribution of smart cards for nom- SARATHI. Both these applications Room No 107, 1st Floor, inated BPL families, has already been have immensely benefitted the citi- Collectorate, Rudrapur, completed in all the seven tehsils. zens of the district and transport Udham Singh Nagar, authorities. Uttarakhand-263153 VAHAN & SARATHI: VAHAN & Ph: 05944-246424 SARATHI applications for vehicle reg- Election Computerization: NIC, [email protected] istration and issuance of driving Udham Singh Nagar has always played

34 informatics.nic.in April 2011 District Informatics Pali: ICT enabled Initiatives Leading to Good Governance

With a glorious historical Edited by Vivek Verma background, Pali traces its origin to Mahabharata when HE NeGP aims at spreading benefits of as a part of ancient Arbuda ICT revolution to the province, it was known as remotestT and farthest villages of the Balla-Desh. Memoirs of country. Further, it aims at reducing redundancy and ensuring effective- legendary Chinese traveler ness and transparency in govern- Huen-t-Sang, mentions it to ment functioning. Keeping the larg- be a part of Gurjar Desh in er objective of this national pro- gramme in focus, some of the wel- 667AD. Before the come initiatives of Pali district, with Sushasan Kendra providing Single formation of Rajasthan, Pali active involvement and technical Window Service was the part of erstwhile support of NIC district center, have benefitted the people. has been established in all the SDM Marwar state.The Great offices and one at headquarters. Aravali hills link it with DISTRICT WEBSITE Citizens derive the benefit of Single Ajmer, Rajsamand, Udaipur Designed and hosted by NIC, the Window services, where applications website of Pali District, for domicile, caste, Income certifi- and Sirohi. Western http://pali.nic.in , is very informative cates, marriage, birth and death cer- Rajasthan's famous river and apart from providing the details tificates and applications under RTI Luni and its tributaries related to land, climate, history, fairs act, renewal of arms licenses etc are and festivals, tourist places, contact accepted and processed. Public Jawai, Mithadi, Sukadi, Grievances Redressal System has also Bandi and Guhiabala flows been implemented for acceptance through Pali district. and tracking of complaints received from public.

Benefits In order to get multiple jobs done, one has to go to multiple offices and each requiring multiple visits which is very time consuming and costly ANIL PUROHIT details, various forms, citizen charter affair for citizens. Sushasan Kendras District Informatics Officer, NIC Pali etc., it also provides information have come as a boon for the citizens [email protected] regarding the various initiatives where for a job which earlier used to undertaken by the district adminis- take 7-10 days, can now be done in tration for the benefit of citizens. 24 hrs. In the last 15 months, more than 33000 certificates have been SUSASHAN - AN INITIATIVE issued at these Kendras. It aims at providing responsive, accountable, smart and public friend- PUBLIC GRIEVANCES KAPIL UJWAL ly governance by automating and REDRESSAL AND MNREGS District Informatics Associate, NIC Pali simplifying the procedures through HELPLINE [email protected] the use of ICT. "Sushasan Kendra" The system is in place for proper,

April 2011 informatics.nic.in 35 District Informatics

timely and qualitative disposal of com- Randomization software having two plaints. MNREGS complaints are also stages randomization of EVMs, was also handled by customized version of the developed and implemented. same software which is run by the dis- trict e-Mitra society. Some of the features Arms License Monitoring System - To of the system are - keep up-to-date record of Arms Licenses Fully automated right from regis- registered at District Administration. tration of complaints to its final disposal Personnel Information System - Every complainant is given a Records complete details of the employ- receipt and a PG number, which is ees like previous postings leave record used for all future interactions etc. and generates various reports like An automated forwarding letter is seniority lists, list of stay for two-three generated for designated field offi- years etc. cer I congratulate the The reply from field office is IT awareness training - From time to entire District Unit processed and put up for perusal time various IT awareness trainings have of NIC Pali under of the collector. been organized to facilitate the end- the able leadership Suitable instructions are passed users. of Sh. Anil Purohit, for every case. DIO who is actively Weekly monitoring system for MIS for National Rural Employment involved in new which pendency reports are gener- Guarantee Act - NREGA software has initiatives taken by ated to keep a check on every offi- been installed in all the ten Blocks of the District Administra- cer's performance district. All the Job cards have been com- tion. puterized and issuance of E-muster roll OTHER ICT INITIATIVES has also been started. Mr. Niraj K. Pawan Apna Khata Implementation (Land District Collector Records Computerisation) - Implemented in all the nine tehsils of the district, it delivers instant, accurate & updated ROR to common man.

Treasury Computerization System - Implemented to provide financial infor- mation from treasuries to finance department. Data Depository System was developed to make a repository of all employees for various management purposes.

Election Management Software - Designed and developed for General Elections -2009, it was implemented in A training session in progress all the districts of Rajasthan. This soft- For further information ware has a feature of three stage random- Web Conferencing facility at all SDO ization as PER ECI guidelines and mod- Headquarters- Facilitates District ANIL PUROHIT ules for. Polling parties appointment, Collector to immediately interact with District Informatics Officer Counting parties appointments and SDO or groups of SDOs. Room No. 120- Micro observer appointments. Round 121Collectorate, the clock technical support was given to Video-Conferencing Services - It is Pali, Rajasthan - 306401 the districts. being provided on regular basis to Ph: 02932-225560 organise Video Conferencing with [email protected] Electronic Voting Machine respective department heads/Chief

36 informatics.nic.in April 2011 District Informatics Zunheboto : Providing ICT based Services & Support in Nagaland

Among the six districts of vast repository of information not edited by only for the state but for the whole Prashant Belwariar the Nagaland state, of north east. Zunheboto is situated in the IC Zunheboto is the middle bounded by nodal centre for pro- Video Conferencing Facility: VC viding ICT based facility in the district uses leased Mokokchung in the East decisionN support & services to the lined connectivity. The facility has and Wokha district in the district administration. Various e helped the district administration West. Tizu, Doyang and governance projects undertaken by come closer to the state capital - the centre are manifestation of the Kohima which facilitates in review- Tsutha - the three important services and support provided by the ing and implementation of various rivers of the district are district administration for the bene- developmental schemes in the dis- source for hydel power fit of the citizens. Internet facility is trict. The facility assumes much provided through leased line apart greater significance and importance generation and terrace from Local Area Network setup considering the tortuous terrain cultivation.High hills spread which acts as an extension of NIC which can only be surmounted by over many areas of the Network. such communication facilities. district varying from 1000 District Website: The district IMPORTANT ICT-BASED SUP- to 2500 metres but most website http://zunheboto.nic.in PORT & SERVICES people live between 1500 - designed and developed by NIC Inner Line Permit (ILP): Under district centre, gives detailed the Eastern Bengal Regulation Act of 2000 metres altitude. ZBTO, information about the district per- 1873 and the district Hq. is 1875 taining to agriculture, tourism, Notification No.REV/T-9/91, any mtrs. above sea level. Most topography, employment, schools person who is not a local inhabitant etc. The district profile, telephone and desiring to enter into Nagaland of the population reside in directory of officials and photo requires an Inner Line Permit (ILP). rural areas. gallery are of special interest to the ILP Cell set up at Zunheboto in visitors. The link to Community Deputy Commissioner's Office pro- Information Centre (CIC) opens up vides support to the administration

ANAND YANREMBAM District Informatics Officer, NIC Zunheboto [email protected]

N JOYCHAND SINGH District Informatics Associate, NIC Zunheboto [email protected] zunheboto.nic.in

April 2011 informatics.nic.in 37 District Informatics through the ILP software with regards successfully implemented in the to registering new applicants or District involving entry of quantity renewal of the registered applicants and rates of different essential com- under the aegis of the district centre. modities available in the market. The APMC Chairman and staffs have District Transport Office become quite conversant with the Computerisation: The VAHAN and AGMARKNET software. The centre SARATHI software is implemented at monitors the project and provides the District Transport Office for regis- training to the APMC staffs on the tration of vehicles and issuance of AGMARKNET software. driving Licenses respectively. The pro- vision of issuing Driving License and General Election Support: Vehicle Registration on Smart Card Thinking of assembly election without the support of NIC is a thing of past. The software fully meets the Election Commission of India guide- lines regarding randomiza- SH. T. KIHETO SEMA tion of polling personnel, NCS, Deputy Commissioner, electronic voting machines, Zunheboto, Nagaland deployment of personnel, counting of votes etc. The final transmission of election The NIC has been doing results using high speed state commendable work in the of art NICNET highlights the district with pro-active strong national data commu- approach in implementing A working day at District Transport Office nication network established various e-Governance proj- by NIC. The services, assumes ects. NIC Zunheboto is ful- had been incorporated. In order to run high importance for the district filling its assignments at VAHAN and SARATHI software administrator during such exercise. transport, MGNREGS smoothly, the centre gives all technical Project, Tele-Education support like updating to new version, E-Courts: It's an ICT initiative in the and other government training etc. judiciary in order to strengthen the department as well as pro- functioning of the Courts. The viding technical support. Tele-Education Project: Under the "Judiciary Monitoring System" The extension of the NIC project the Government Higher enables registration of court cases, Network helped the PS to Secondary School, Zunheboto was allocation of the same to the appropri- supported in organising the Tele-edu- ate courts on the basis of constitution DC, ADC, SDO, EAC's, DTO cation crash course in recent years. prepared by the honourable courts, with internet facility Online registration of students is preparation of cause list and upload- operational for proper delivery of ing the same along with the judge- study materials to the students of the ment on web. Setting up of server school in Zunheboto. room & Judicial Service Centre at the district court is in progress. MGNREGA: The district administra- For further information tion is fully supported in implement- Other Projects: Various e-Gov ANAND YANREMBAM ing the MNREGA software both Projects like Integrated Disease District Informatics Officer offline and online to effectively moni- Surveillance Program (IDSP), CON- NIC Zunhebebot District tor the scheme's status, Job creation FONET etc. were successfully imple- Centre, O/o The Deputy and employment generation activi- mented at the District. The newly Commissioner, ties. launched National Animal Disease Zunheboto - 798620 Reporting System (NADRS) is in Ph: 03867-220384 AGMARKNET: The Agriculture progress at three Blocks of the [email protected] Marketing Network software has been District.

38 informatics.nic.in April 2011 International e-Gov Update

Government Services Portal: Poland

Electronic Platform of Public Administration Services (ePUAP), better known as 'Gateway to Poland' has been launched for citizens' conven- ience to use the portal wherein facilitating the provision of eGovernment services for public enti- ties. The ePUAP is the first platform aiming at elec- tronic implementation of general public tasks. The prime objective of ePUAP is its use as a platform on which public institutions develop, and then share electronic communication channels with its environment, constituting in particular entrepre- neurs, citizens and public institutions. Public institutions are free to select available system services. They may use a single service of a num- ber of selected ePUAP services. The design and implementation of ePUAP is mainly ePUAP provides a general description of the services to intended to develop a uniform electronic channel, safe and be provided by the government. All the services provided fully compatible with legislation, to ensure access for the by the government is made available via a directory of life citizens, entrepreneurs and other public administration events which lists important steps of citizens' daily lives units to the public administration services. On the other (e.g. obtaining a driving licence, building a home, etc). The hand, substantially reduce accessibility time and costs of portal also provides the users a free secure electronic sig- IT resources, as well as public administration domain sys- nature backed by a qualified certificate, as required for tems availability for public task implementation processes most of citizens/companies' contacts with the Public for all public administration units; this in particular Administration. applies to the access to services and resources of so-called base registers. For information: http://epuap.gov.pl/

Electronic ID through Mobile Phone: Estonia

A new service, Mobile-ID has been launched in Estonia. Mobile-ID is a development of the traditional e-ID card based authentication and digital signing via one's mobile phone; the phone's SIM card becomes a proper ID document just like the e-ID card. Electronic ID allows the identification and digital sig- nature using a mobile phone of the user. Cell-ID certifi- cates are valid for three years and application for identity cards is required. Using the Mobile ID, a person can make everyday bank- ing transactions, submit an income tax declaration, buy a bus ticket, give a digital signature, buy medicines with a prescription, and others. For the first time in the world, Mobile-ID can also be used for electronic voting in elections. Exclusively on mobile phones to e-elections, however, one can not vote besause it requires a computer connected to the Internet. Card reader and special software is needed to install a computer, cell phone with the SIM card performs at the same time, as soon as the identity card reader starts functioning.

For information: http://id.ee/

April 2011 informatics.nic.in 39 International e-Gov Update

National Archives Directory: United Kingdom National Archives Directory launched by United Kingdom is the first ever public sector directory of commercial services and solutions to help secure the long-term survival of digital information. As part of a project to safeguard its digital pub- lic records, the National Archives has developed the Digital Continuity Framework. The frame- work provides access to guidance that can help public sector bodies understand and manage their information. The services and solutions in the framework include data conversion and migration services, data storage consultancy and digital archiving solutions. The Digital Continuity Framework is available to anyone in central government or the wider public sector. To make pub- lic sector operate transparently, legally and accountably keeping information usable is a challenge in this digital age. That's why, Digital Continuity Framework was formed to give the public sector easy access to the technical tools and services that can help them to use their information in the way that they need, for as long as they need for better governance.

For information: http://nationalarchives.gov.uk/

Citizen Card: Austria The Citizen Card, an electronic identification con- cept launched in Austria has been instrumental in government to citizen services. Now, people use it for identifying themselves by digital means to a public authority. It allows them to be uniquely iden- tified and authenticated where required by law. The Citizen Card contains a qualified electronic signature that makes it possible to sign forms or contracts which normally requires a personal hand- written signature. The card is available in many different formats, since it does not depend on a particular type of tech- nology and does not require one specific type of card. In most cases, the carrier medium is a chipcard (such as the e-Card). It is essential that the citizen card contains a qualified electronic signature and an identity link that contains the associated security data and func- tions, as well as any data on mandates which may have been granted. Once the Citizen Card function has been activated on the e-Card using the Web service from A-Trust, it can be used immediately afterwards. No charge is taken for its activation and use.

For information: http://alt.buergerkarte.at/

Compiled by: INFORMATICS TEAM

40 informatics.nic.in April 2011 Cyber Governance

National Knowledge Network (NKN) http://nkn.in/ The launch of NKN website is a significant step towards ushering a knowledge revolution in the country and is poised to provide unified backbone to all knowledge related institutions in India and cater a platform for exchange in information. NKN is connected to 110 institutions and aims to accomplish 1500 institutions and organizations through- out the country. The visually appealing website facilitates access of information on India's knowledge sharing infor- mation structure; stimulate research and details on next generation applications and services. The architecture of NKN has been designed to provide high reliability and scal- ability and is nicely described under the Architecture and Design corner. Apart from this the website publishes news, announcements and media gallery regularly. The NKN Brochure is also available for download.

Department of Commerce and Industries, Manipur http://dcimanipur.gov.in Manipur is another North Eastern State that is captur- ing the limelight within the vicinity of Small Scale Industries. To highlight its growth and its prospects in the near future, the department of Commerce and Industries has gone online. The website highlights some of the major sectors where Manipur has captured atten- tion on the business map of India. This content rich website renders vital information on programmes and schemes developed by the department to impart aware- ness to all the entrepreneurs of the state and unleash their talents. Besides, it also publishes downloadable applications and documents related to trainings and guidelines. References and links to external sites are also provided as an information service.

Cyber Appellate Tribunal, Govt. of India http://catindia.gov.in People in India are not well informed about cyber law related issues and seldom approach courts and tribunals for resolving their disputes. In a move to create awareness among the masses, the Cyber Appellate Tribunal (CAT), Government of India has introduced their official website in compliance with Government of India Website Guidelines. The bilingual website gives online information about CAT, its functions and powers, procedures of e-Filings, decisions related to judgment and current cases. Careers, latest news and Events are few standard sections updated regularly. Various external links are also provided and are easily navigable. The site has accessibility features for the differently abled users. Contributed by: LOKESH JOSHI, NIC HQ [email protected]

April 2011 informatics.nic.in 41 In the NEWS

Hon'ble CM, J&K Launched e-Tendering portal for PMGSY

ON'BLE CM of J&K, Sh. Omar Abdullah formerly Hlaunched e-Tendering Portal http://pmgsytendersjk.gov.in for PMGSY under Public Works Department, on 3rd February, 2011, in a very sim- ple and impressive function organized at Civil Secretariat NIC Team demonstrating features of e-Tendering to Jammu. Among others following were also present on the Hon'ble CM of J&K Sh. Omar Abdullah occasion, Minister of State for R&B, Sh. Javaid Ahmad Dar, Advisors to the Chief Minister, Sh. Mubarak Gul and Usha Sexana and Sh. Jaskaran Singh Modi, Technical Sh. Devender Singh Rana, Chief Secretary, J&K, Director. Agriculture Production Commissioner, Principal Secretary The features of the e-Tendering were demonstrated to to the Chief Minister, Principal Secretary, R&B, Secretary Hon'ble Chief Minister and other dignitaries present in Law, other Officers from R&B, PMGSY and NIC team rep- details by NIC Team. resented by Sh. D. C. Misra, Sr. Technical Director, Smt. Jit Raj, Jammu & Kashmir

Inauguration of e-Procurement System of NIC (GePNIC), Ranchi

major decision and apprehending reluctance in adopting the new system, he categorically stated that departments not adhering to the deadline will be severely dealt with. The CM, formally inaugurated the system with the click of the mouse which instantly displayed the site http://jharkhandtenders.gov.in on the two large display screen to the excitement for the gathering which included Cabinet Ministers, Chief Secretary, Development Commissioner, departmental Secretaries, Dr. A. Mohan, DDG NIC, Smt. J R D Kailay, MD NICSI, Sh. Shahid Ahmad, SIO, Jharkhand and large number of officials & dignitaries. Deputy CM. Sh Hemant Soren also expressed his views and reiterated the decision taken by the govern- ment. Sh. A K Singh, Chief Secretary expressed similar views and hoped that all the departments will realize the importance of the system and will adopt it as soon as possi- Sh. Arjun Munda, Hon'ble CM inaugurating the ble. Sh. K.S. Raghvan, STD NIC, Chennai gave a brief pres- eProcurement system entation about the features and benefits of the system. O BRING transparency, efficiency, reduce tender cycle The project is a joint effort of NIC / NICSI and initially Ttime and provide equal opportunity in the procure- nine major departments of the government has been ment process, the Jharkhand government took a land- selected to adopt the system. The ceremony ended with mark decision on 17th December 2010 by launching the vote of thanks by Sh. N. N. Sinha, Secretary, Road Government e-Procurement System of NIC (GePNIC) at Construction who has taken lead in implementing the Ranchi. Speaking on the occasion the Hon'ble CM. online system. The presence of other secretaries of the Sh.Arjun Munda said that his government is committed departments showed the importance and priority of the towards complete transparency in the bidding process and government towards adopting the new system. all the departments of the government will join the online system by the end of this financial year. Aware of the Prashant Belwariar, Jharkhand

42 informatics.nic.in April 2011 In the News eStepin : Online Token DIEU to queues, property registration is Ajust a click away; endeavoring to add speed booking for Registration and transparency to land records/ property reg- Offices, Maharashtra istration, the State Stamps and Registration Department has put in place, eStepIn, a com- puterised time slot booking system. Recently, Hon'ble Revenue Minister of Maharashtra Sh. Narayan Rane, inaugurated the Online Token Booking System -eStepin for Registration Offices. Now Citizens can book online time slots for registering documents 60 days in advance. The online citizen centric system not only helps citizens to get prior bookings with- out waiting in serpentine queues, it has also reduced the crowd at registration offices. The department also handles Mumbai and Thane circles and the office has seen 48,156 online bookings from Mumbai and 10,768 from Thane. "Since its initiation, Pune has seen as many as 34,774 bookings for property registrations at 20 sub-registrar offices. Citizens book online, take a print out of the receipt and go to the sub-regis- trar office that helps them to get their work done in 15 minutes," said a senior officer from the Inspector General of Registration and Stamps eStepin inauguration at the hands of Hon'ble. Revenue Minister, Department. Maharashtra Sh. Narayan Rane Sunita Pansare, Maharashtra

Inauguration of e-Service for Non-Government Pensioners, West Bengal

ORK flow based processing of WPension Files for Non- Government Pensioners including School Teachers and Non-teaching staff, employees of municipalities, employees of Panchayati Raj Institutions and those of other organizations has been going on for the past few years in the Directorate of Pension, Provident Fund and Group Insurance. e-Services for citi- zens are introduced now. Sh. Samar Ghosh, IAS, Chief Secretary, West Bengal has inaugurated the e-Service on 20 January, 2011 for pensioners to provide status of such files during their entire life cycles. The service is available through the official website of the Finance Department (http://wbfin.nic.in) Motiur Rahman, West Bengal Sh. Samar Ghosh, Chief Secretary, inaugurating the service

April 2011 informatics.nic.in 43 In the News

Haryana Waqf Board goes On-line

N February 7, 2011, Sh. Vivek Mehrotra, IAS, Secretary, OMinistry of Minority Affairs (MoMA), Govt. of India inaugurat- ed the Centralized Computing Facility (CCF) established at Haryana Wakf Board, Ambala (HWB) under the Project "Computerization of Records of the State Waqf Boards." It's being executed by National Informatics Centre (HQ) and sponsored by MoMA for all 30 State/UT Waqf Boards as per the recommendations of Joint Parliamentary Committee on Waqf Matters. He also took demonstra- tion of WAqf Management System of India (WAMSI) Application particularly Registration Module and Digitization Module for Waqf Properties Transactions and preservation of Waqf Properties Archived Documents respectively. In his speech, Sh. Vivek Mehrotra, appreciated the efforts of NIC and HWB to establish the CCF in record time and entered 200 Records in the Registration Module and also digitized 80 Records pertaining to Waqf Estates. There are total 12,493 Waqf Estates in HWB and each Waqf Estate has one or more Waqf Properties. Sh. Samir Mathur, IAS, FC&PS Home, Govt. of Haryana & Chandigarh and Senior Officers of HWB & NIC Officers also reviewed the implementation of this Project at HWB level and dis- cussed future plans. Project details are available on http://www.waqf.gov.in/ . Inauguration at HWB Ambala and Broadcast seen Naeem Ahmed, NIC HQ at New Delhi

Cadastral Maps Digitization & Integration of Bhu-Naksha & HALRIS

NE Cadastral Maps digitization Lab & Integrated Bhu- ONaksha & HALRIS software solutions have been set up for 40 on-line villages of Ambala Tehsil at Mini Secretariat Ambala. On 20th January, 2011, FCR Sh. Naresh Gulati has reviewed and inspected the lab. The complete demonstration of HARIS-HALRIS-Bhu Naksha linkage was given to all offi- cers. After the demonstration, FCR has asked Commissioner Sh. Anil Kumar, DC Ambala Sh. Sameer Pal Srow & SIO NIC Haryana Sh. G.S.Bansal to start the imple- mentation on pilot basis. This project is one of the very prestigious e-Governance projects and complex in the nature as it provides the interface of Land Revenue Administration, property registration and linkage of textual spatial land records data in integrated man- ner on authenticated as well as authorization basis. Naresh Gulati, FCR is reviewing and inspecting the lab in the presence of Commissioner Ambala, DC Ambala and Poonam, Haryana SIO Haryana

44 informatics.nic.in April 2011 In the News

RTI-MIS Demonstration to PIOs & Appellate Authorities, NIC Punjab

workshop on Awareness of RTI Act2005 was Aorganized by Department of Information Technology and Administrative Reforms, Government of Punjab on 17th January, 2011 at Conference Hall, 4th Floor, Punjab Mini Secretariat. This workshop was inaugurated by Sh. Sarvesh Kaushal, Principal Secretary (IT & AR). Special Secretary (IT & AR), PIOs & Appellate Authorities from various departments of Punjab Government along with RTI Activists from Punjab attended this Sh. Navneet Kukreja,SIO Punjab giving presentation along with Sh. workshop. PS (IT) emphasised on computerisation of Ajay Malhotra and Sh.Sanjay Gupta of NIC Punjab Government Departments at the earliest so that Departments can easily reply any query being raised under RTI Act. On this occasion SIO Punjab, Sh. Navneet Kukreja made a presentation on RTI-MIS and demonstrated live RTI- MIS application. PS (IT) stressed on implementation of application in state government departments. Vikram Jeet Grover, Punjab

Refresher Training for NIC Officials at Hanumangarh, Rajasthan

Training programme is under way

FIVE day maiden refresher training programme on web development using open source technology and A"Technological Aspects" of various NIC projects was demonstrated application development using PHP/ MySql. organised at NIC Hanumangarh, Rajasthan from 31st Jan. In concluding session, Sh. Bhanu Prakash Yeturu, IAS, - 4th Feb.2011. Sh. Vishwanath Sharma, DIO, Collector and District Magistrate, Hanumangarh appreci- Hanumangarh & PSA informed that "RDBMS concepts ated the initiative taken by Smt. Indu Gupta, State and MS-SQL Server 2005 by Sh. Sanjay Sharma, SSA, Informatics Officer, Rajasthan for conducting this kind of Jaipur. Sh. Ladesh Kumar, DIA, Jalore discussed .NET fun- event. He also appreciated the technical support being pro- damentals." Technical aspects involved in developing SMS- vided by the NIC in various e-Governance initiatives taken integrated Applications were showcased with live demon- up by the district administration. stration. Parvinder Singh, DIA Hanumangarh talked about Chandan Sen, Rajasthan

April 2011 informatics.nic.in 45 Perspective Smart Card Based Projects in Government

Key based Access Control to Card Computer chip-embedded Data, and Symmetric Key based Role plastic cards that store and Verification. transact data, Smart cards, a NDUSTRY has long recog- nized its immense potential E-PASSPORT new form of fast and but its extensive use in gov- E-Passports, also known as bio-met- effective transaction has ernmentI agencies has been a com- ric passports, has been prepared with been instrumental in paratively recent phenomenon. the objectives that include security Keeping in view the immense poten- against illegal data tempering, pro- providing better e- tial of Smart Card, under the aegis of viding a mechanism to prove identity governance in India. Smart National Informatics Centre under of document holder, and above all cards usually have multi- Department of Information facilitating better law enforcement. Technology (DIT), various develop- Approximate Volumes are about purpose lives, from being ment projects have been formulated 100 millions whereas Implementing National ID cards to tools and initiated to provide thrust to Agency includes Ministry of External for driving licenses or smooth governance. Some of the Affairs. SCOSTA-CL based OS, and major projects currently underway Microprocessor based contact-less calling on to a hospital.The include: inlay with 64 K memory are the tech- moment you prefer to have nical standards of this project. a Contact-less Smart Card DRIVING LICENSE Booklet Manufacture includes The Government of India has issued Government owned Security Press, (CSC) or Smart Tag guidelines for the introduction of Distributed personalization and suddenly everyday life Smart Card-based Driving Licenses issuance at regional Passport offices, becomes easier and faster. (DL) and Vehicle Registration and DG1, DG2, DG11 and DG13. Certificate and e-governance facili- Security Systems Framework ties in various functions of the trans- includes Passive Authentication, port departments in all states of Basic Access Control, and PKI India. Framework compliant to ICAO PKD Objectives of smart card driving standards. license include providing security against illegal duplication and fake NATIONAL ID issuance, providing ease of handling The Multipurpose National Identity to individual, and facilitating better Card (MNIC), an initiative of the law enforcement. Approximate Government of India for creating a MAHESH CHANDRA Deputy Director General, Volumes are 200 to 300 millions with National ID in the form of Smart NIC HQ Provincials Governments as imple- Card focuses on increasing national [email protected] menting agencies. So far Technology security, managing citizen identity Standards are concerned, SCOSTA and facilitating e-governance. It is OS, Microprocessor based Card with desired to allow multiple applications contact interface and 64 K memory, integrated onto a single smart card. and distributed personalization and It also focuses on providing a mecha- issuance at regional offices are at nism to prove identity of card holder work. at field and establish the proof of cit- S. K. SINHA Security Systems Framework Senior Technical izenship, facilitating better law Director NIC HQ includes Symmetric Key based, enforcement with better border [email protected] Active Authentication, Symmetric management.

46 informatics.nic.in April 2011 Perspective

Being a national project, the approx- (roughly through 100 thousand village Provincial Governments, Public imate volumes is estimated about 1.2 camps), Authentication and Distribution Department are the pio- billion. Registrar General of India Transaction for service delivery at neer implementing agencies. under Ministry of Home Affairs is the empanelled Hospitals with the help of Technology Standards include SCOS- implementing agencies in partnership a PC with Smart Card reader and fin- TA OS, Microprocessor based Card with National Informatics Centre and ger print verification system are with contact interface and 64 K mem- Central Public Sectors. Technology another features of this project. ory, Distributed enrolment, Standards ranges from SCOSTA OS to Security Systems Framework includes Centralized Personalization and Microprocessor based Card with con- Symmetric Key based Active issuance, and Authentication and tact interface and 64 K memory to Authentication, Symmetric Key based Transaction for service delivery distri- Centralized personalization. Access Control, and Symmetric Key bution outlets with the help of a PoS PKI based Passive Authentication, based Role Verification. device. Symmetric Key based Active Security Systems Framework Authentication, Symmetric Key based PUBLIC DISTRIBUTION includes Symmetric Key based Active Access Control to Card Data, and The introduction of Smart Card in Authentication, Symmetric Key based Symmetric Key based Role Verification Public Distribution System (PDS) has Access Control for card data, and come under best Security Systems replaced the existing Paper based Symmetric Key based Role Framework. Ration Cards. The biometric Smart Verification. Cards carrying personal details and SOCIAL SECURITY (HEALTH photograph of the card holder allow INSURANCE) fare distribution of commodities, iden- MAHATMA GANDHI NATIONAL Providing social security to the citi- tification and verification of the right RURAL EMPLOYMENT GUAR- zens has always been the prime con- person through a secured mechanism. ANTEE ACT (MNREGS) cern of the government of India. In The prime objectives of smart card MNREGS, introduced by Rural this connection, to provide better cov- based public distribution system range Development Department, erage, smart card has been introduced from providing a secure instru- Government of India under with an objective to provide a secure the National Rural instrument for Employment Guaranteed delivering Health Act-2005 focuses on the Services to Rural enhancement of livelihood and under privi- security of the household in leged. To help rural areas of country by Insurance Service providing at least one hun- providers in authen- dred days of guaranteed ticating the benefici- wage employment in every ary and their entitle- financial year. ment and providing Biometric Smart Cards ease of handling to have been provided for individual is another identification, atten- objective of this proj- dance, verifications and ect. wage disbursement. The India, being a large nationalized banks have country, the also initiated in the state govern- Approximate Volumes ment for delivering subsi- ment's project for Smart Card pay- seems to be around 100 millions. dized food and commodities to Rural ment system (electronic benefit trans- Stake Holders could be counted as and under privileged, to helping fer) for National Rural Employment Ministry of Labour, Insurance Government for effective monitoring Guarantee Act (NREGA) and social Companies, and Provincial the public distribution of subsidized security pension (SSP) beneficiaries. Government bodies. SCOSTA OS, and food to entitled beneficiary and to Under this project the beneficiaries Microprocessor based Card with con- establish an effective accountable operate their Saving Bank accounts tact interface and 32 K memory are mechanism to plug the distribution using smart card at remote locations. the technical feature of this project. loop-holes and misuse of subsidy. The standard Contactless Smart Distributed enrollment, personal- Approximate Volumes assumed are Cards used for NREGS are SCOSTA ization and issuance at grass root level more than 100 millions. Federal and compliant with 32k/40k memory size.

April 2011 informatics.nic.in 47 Book Review Building the Knowledge Society on the Internet building of trust among culturally HE book "Building the diverse team members. Guidelines for TKnowledge Society on the successful knowledge sharing in the Internet: Sharing and Exchanging global environment are developed pro- Knowledge in Networked viding indications of the expected ben- Environments" by Ettore Bolisani efits for the organisation and the indi- Title: Building the knowledge presents a variety of viewpoints, viduals involved. The "Towards an Society on the Internet approaches, and indications of the Implicit and Collaborative Author: Ettore Bolisani shared elements intended as the foun- Evolution of Terminological Publisher: IGI Global USA dations of an emerging and fascinating Ontologies", concerns the importance Year: 2008 multidisciplinary field and also propos- of personal terminological ontologies, es a vast panorama of research on the especially of a low-bias approach to topic. their implicit and collaborative evolu- Knowledge constitutes a The "Knowledge Sharing: tion, which contributes to the transfor- Interactive Processes Between mation from the information to the valuable intangible asset Organizational Knowledge-Sharing knowledge society. "Computer- for creating and Initiative and Individuals' Sharing Mediated Knowledge Sharing", sustaining competitive Practice" offers an alternative examines the computer-mediated approach to knowledge sharing. It is knowledge sharing mechanisms and advantages and in argued that to understand employee proposes a typology based on media today's networked knowledge-sharing behaviour, one has richness and social presence character- societies, the capability to understand the interactions between istics that can serve as a preliminary organizational context and individuals' conceptual basis to select the most to exchange, transfer, sense-making processes before achiev- appropriate channel. "Understanding and share knowledge ing success. Studies in knowledge shar- Knowledge Transfer on the Net: serves as a key factor ing are reviewed before the missing Useful Lessons from the Knowledge organizational factors are pointed out. Economy", examines contribution of for social and economic Established theories are introduced the current studies of the Knowledge success. Knowledge where the influences of both formal Economy to give clearer understanding sharing activities, are and informal organizational factors on of KM and, particularly, of Knowledge employee knowledge sharing are elabo- Transfer processes that are a central generally supported by rated. "The Centrality of Team element of KM. "Knowledge-Sharing knowledge management Leaders in Knowledge-Sharing Motivation in Virtual Communi- systems. Activities: Their Dual Role as ties", explores the motivation of virtual Knowledge Processors", focuses on the community members in regards to extraction of accurate knowledge knowledge sharing and understands the embedded in various Internet reposito- underlying factors of such sharing ries and the effective sharing within behaviours. It also presents a conceptual organizational team, by exploring the model to illustrate the relationship central and dual role of team leaders in between transaction cost, expectancy their capacity as knowledge processors, value, and knowledge sharing. functioning both as "sources" and "Opportunities and Obstacles to "recipients" of net-based knowledge. Narrow the Digital Divide: Sharing The "Knowledge Sharing in Virtual Scientific Knowledge on the Internet", and Networked Organisations in examines key factors affecting the dis- Different Organisational and semination of scientific information and VIVEK VERMA National Cultures" provides mecha- Regional Editor current challenges posed by the open- NIC Chandigarh UT nisms for understanding the potential access initiative of making scientific [email protected] for conflict, for knowledge sharing, and information freely available worldwide.