DOCSLIB.ORG

Creating Accessible Journeys 2011

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Creating Accessible Journeys 2011 © Copyright 2011 Victorian Council of Social Service Victorian Council of Social Service Level 8, 128 Exhibition Street Melbourne, Victoria, 3000 For inquiries: Llewellyn Reynders Policy Analyst, Transport and Disadvantage [email protected] +61 3 9654 5050 The Victorian Council of Social Service (VCOSS) is the peak organisation of the non-government social and community services sector. VCOSS raises awareness of the existence, causes and effects of poverty and inequality, and contributes to initiatives seeking to create a more just society. This report is part of a project funded by the Victorian Department of Transport. Cover photo by Attila Siha http://www.flickr.com/photos/77967821@N00/4480188643/in/set-72157623744800556/ CREATING ACCESSIBLE JOURNEYS 3 Table of contents Executive summary ������������������������������������������������������������������������������������������������������������������������������������������������� 4 Summary of recommendations ������������������������������������������������������������������������������������������������������������������������������ 6 1� The value of access ��������������������������������������������������������������������������������������������������������������������������������������������� 8 The opportunity of access ................................................................................................................................... 8 The value of transport .......................................................................................................................................... 9 Defining accessibility ............................................................................................................................................ 9 Accessibility is for everyone ............................................................................................................................... 10 From compliance to accessibility ....................................................................................................................... 12 Seamless journeys ............................................................................................................................................ 14 2� The whole journey ��������������������������������������������������������������������������������������������������������������������������������������������� 14 Current prioritisation methods ............................................................................................................................ 15 A complex system of governance ...................................................................................................................... 16 Accessible journeys, not just compliant pieces .................................................................................................. 17 Resources for accessibility ................................................................................................................................ 24 Measuring and monitoring access ..................................................................................................................... 25 Engaging the community ................................................................................................................................... 26 Designing for access ......................................................................................................................................... 27 3� Universal design ������������������������������������������������������������������������������������������������������������������������������������������������ 27 A future-focused standard ................................................................................................................................. 28 Level access boarding ....................................................................................................................................... 29 Level access boarding on trains ����������������������������������������������������������������������������������������������������������������� 30 Level access boarding on trams ����������������������������������������������������������������������������������������������������������������� 31 Level access boarding on buses and coaches ������������������������������������������������������������������������������������������� 32 Designing vehicles ............................................................................................................................................. 33 Designing boarding and waiting places .............................................................................................................. 35 Access to platforms: ramps and lifts ����������������������������������������������������������������������������������������������������������� 35 Designing places to wait ����������������������������������������������������������������������������������������������������������������������������� 36 Pedestrian connectivity ...................................................................................................................................... 37 Access paths ��������������������������������������������������������������������������������������������������������������������������������������������� 37 Tactile Ground Surface Indicators (TGSIs) ��������������������������������������������������������������������������������������������������� 38 Rail and road crossings ������������������������������������������������������������������������������������������������������������������������������ 39 Design of mobility aids ....................................................................................................................................... 40 A culture of access ............................................................................................................................................ 42 4� Navigability ��������������������������������������������������������������������������������������������������������������������������������������������������������� 42 Way-finding ....................................................................................................................................................... 44 Knowing the location of the vehicle ������������������������������������������������������������������������������������������������������������ 44 Selecting the correct vehicle ����������������������������������������������������������������������������������������������������������������������� 46 Signage ������������������������������������������������������������������������������������������������������������������������������������������������������ 47 Planning journeys .............................................................................................................................................. 47 Maps and timetables ���������������������������������������������������������������������������������������������������������������������������������� 48 Information places and call centres ������������������������������������������������������������������������������������������������������������� 49 Arranging travel ������������������������������������������������������������������������������������������������������������������������������������������ 50 Community education �������������������������������������������������������������������������������������������������������������������������������� 51 Appendix I: List of recommendations in full ������������������������������������������������������������������������������������������������������� 52 Appendix II: Methodology ������������������������������������������������������������������������������������������������������������������������������������� 54 Appendix III: References ��������������������������������������������������������������������������������������������������������������������������������������� 55 CREATING ACCESSIBLE JOURNEYS 4 Executive summary This report has been produced by the Victorian Council journey purposes, and instead design for adaptable of Social Service (VCOSS) to examine the progress and multi-use public transport that can cater for a wide towards improving the public transport system in variety of people and purposes that are likely to change Victoria to meet the needs of a greater variety of users, over time. including people with diverse mobility requirements. It A greater emphasis on producing access outcomes in builds upon information collated for our previous report the public transport system is required. The ultimate of the Accessible Public Transport Watch Project, which goal of public transport accessibility is that more people surveyed the mobility needs of people with disabilities. with a diversity of mobility requirements actually use the This report uses information from that report, combined public transport system to reach valuable destinations, with interviews with public transport agencies, the and as a result, are able to have a better quality of life. results of a public consultation forum on accessible This is the real ‘pay-off’ or ‘value-add’ of accessibility transport, and relevant academic publications to draw improvements. Yet virtually no-one in the transport its conclusions. While the total transport system also system tracks, measures or evaluates these outcomes includes private motor vehicles, taxis, aviation, shipping, – with the result that we do not know what real
Load more

Recommended publications
  • AATTC DL Lists 12 E7.Xlsx
    DISTRIBUTION LIST April 2012 The AATTC Distribution Service aims to supply as many current Australian timetables and information brochures as possible. It also provides historical material from Australia and overseas as it becomes available. Some of the main items of interest in this month’s Distribution List include: • ARTC Master Train Plan (Working Timetable) from 1 April 2012 (Item 1). • Some old interstate train timetables (Items 2, 3, 4) • More CityRail and CountryLink train rosters (Item 5-9). • Another set of RailCorp Freight Working Timetables, this time from 31 March 2012 (Item 12). • Possibly the last Travel Guide to be issued for the Sydney Light Rail and Monorail (Item 13). • Timetables from Upper Darling Range Branch railway in Western Australia (Item 22) and a history of the line (Item 100). These came from a presentation by David Hennell to the Melbourne Division meeting in March 2012. • A selection of bus timetables in northern NSW (Items 33 – 39). • The heaviest timetable in this List: Ballarat Transit – it weighs 234 grams (Item 47). • Complete set of the Transperth bus timetables issued on 19 February 2012 (Item 54). • Sets of the Mornington Peninsula Dial a Bus door to door bus services from many localities (Item 87). April 2012 items were supplied by: Steve Bigwood, Barry Blair, Adrian Dessanti, Scott Ferris, Hilaire Fraser, Frank Goldthorpe, Stephen Gray, Robert Henderson, David Hennell, Peter Hobbis, Les Hyland, Victor Isaacs, Tony McIlwain, Len Regan, Lourie Smit, Peter Walhouse, Roger Wheaton, David Whiteford, Sydney Grab Box. Payments for orders or for creating advance credit can be made by: • Postage stamps (any denominations).
    [Show full text]
  • Public Transport Partnerships
    PUBLIC TRANSPORT PARTNERSHIPS An Overview of Passenger Rail Franchising in Victoria March 2005 Department of Infrastructure PUBLIC TRANSPORT PARTNERSHIPS An Overview of Passenger Rail Franchising in Victoria March 2005 Public Transport Division Department of Infrastructure © State of Victoria 2005 Published by Public Transport Division Department of Infrastructure 80 Collins Street, Melbourne March 2005 www.doi.vic.gov.au This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. Authorised by the Victorian Government, 80 Collins Street, Melbourne. Minister’s Foreword In February 2004, after the failure of the original privatisation framework, the Victorian Government entered into new franchise agreements with Melbourne’s public transport companies, Yarra Trams and Connex. These partnership agreements find the balance between government support for public transport in Melbourne and the operational expertise provided by experienced private rail operators. Almost one year on, the new arrangements are running smoothly, providing stability across the public transport system and giving a solid foundation for a range of improvements in service delivery. Some of the other benefits to passengers that stem from these agreements include: • Additional front-line customer service staff; • Increased security patrols; • Improved driver training programs; • All night New Year’s Eve services; • Additional rolling stock; and • Improved standards for the upkeep of transport facilities. The key themes of this summary report include the background to the failure of the original contracts, the renegotiations, the nature of the new partnership agreements and the challenges of the refranchising process. You can obtain the latest information about Melbourne’s public transport by visiting www.doi.vic.gov.au/transport I commend this report to you.
    [Show full text]
  • Investigation of the Relationship Between Transit Network Structure and the Network Effect – the Toronto & Melbourne Experience
    INVESTIGATION OF THE RELATIONSHIP BETWEEN TRANSIT NETWORK STRUCTURE AND THE NETWORK EFFECT – THE TORONTO & MELBOURNE EXPERIENCE By Karen Frances Woo A thesis submitted in conformity with the requirements for the degree of Master of Applied Science Department of Civil Engineering University of Toronto © Copyright by Karen Frances Woo 2009 Investigation of the Relationship between Transit Network Structure and the Network Effect – The Toronto & Melbourne Experience Karen Frances Woo Master of Applied Science Department of Civil Engineering University of Toronto 2009 Abstract The main objective of this study was to quantitatively explore the connection between network structure and network effect and its impact on transit usage as seen through the real-world experience of the Toronto and Melbourne transit systems. In this study, the comparison of ridership/capita and mode split data showed that Toronto’s TTC has better performance for the annual data of 1999/2001 and 2006. After systematically investigating travel behaviour, mode choice factors and the various evidence of the network effect, it was found that certain socio-economic, demographic, trip and other design factors in combination with the network effect influence the better transit patronage in Toronto over Melbourne. Overall, this comparative study identified differences that are possible explanatory variables for Toronto’s better transit usage as well as areas where these two cities and their transit systems could learn from one another for both short and long term transit planning and design. ii Acknowledgments This thesis and research would not have been possible without the help and assistance of many people for which much thanks is due.
    [Show full text]
  • Integrated Transport Plan
    Integrated Transport Plan Background Paper i Background Paper January 2017 This background paper was compiled by Hobsons Bay City Council. For further information contact Council on 9932 1000 or at www.hobsonsbay.vic.gov.au Council acknowledges all language groups of the Kulin Nation as the traditional owners of these municipal lands. We recognise the first people’s relationship to this land and offer our respect to their elders past and present. Council also acknowledges the legal responsibility to comply with the Charter of Human Rights and Responsibilities Act 2006 and the Equal Opportunity Act 2010. ii Executive summary The purpose of this background paper is to present an evidence base to inform future integrated transport planning in Hobsons Bay. Background Council released the Hobsons Bay Integrated Transport Strategy in 2006. More recently, consultation has identified ‘access to transport’ as an ongoing issue, particularly in neighbourhoods with limited transport options and high car dependency. In response to these concerns, Council committed to commence the development of an Integrated Transport Plan in 2014, with the first step being to develop a background paper. This background paper reinforces the need for long term strategic planning to coordinate Hobsons Bay’s interrelated transport modes into an integrated system. This ‘network approach’ is underpinned by a sustainable transport hierarchy that prioritises active, public and freight transport, while encouraging reduced private car use. Integrated transport planning can
    [Show full text]
  • Bus Service Reform in Melbourne – the Last 5 Years Peter Parker
    Institute of Transport Studies, Monash University World Transit Research World Transit Research 9-1-2011 Bus service reform in Melbourne – the last 5 years Peter Parker Follow this and additional works at: http://www.worldtransitresearch.info/research Recommended Citation Parker, P. (2011). Bus service reform in Melbourne - the last 5 years. Conference paper delivered at the 34th Australasian Transport Research Forum (ATRF) Proceedings held on 28 - 30 September 2011 in Adelaide, Australia. This Conference Paper is brought to you for free and open access by World Transit Research. It has been accepted for inclusion in World Transit Research by an authorized administrator of World Transit Research. For more information, please contact [email protected]. Australasian Transport Research Forum 2011 28 – 30 September 2011, Adelaide, Australia Publications website: www.patrec.org/atrf.aspx Bus service reform in Melbourne – the last 5 years Peter Parker1 1 Metlink Melbourne, Level 8, 575 Bourke Street, Melbourne, 3000 Email for correspondence: [email protected] Abstract After fifteen years of little change, Melbourne’s bus services have altered significantly in the last five years. Underpinned by policy that supports greater public transport use, reform was driven by three major government programs; SmartBus, minimum standards upgrades and local area service reviews. This paper briefly compares the distribution of each service initiative. Minimum standards upgrades were most widespread, benefiting many middle and outer suburbs. Middle suburbs gained most from SmartBus, especially the City of Manningham where it operates on city as well as orbital routes. And the service reviews were most influential in fringe areas to the west, north and south east.
    [Show full text]
  • PUBLIC TRANSPORT OMBUDSMAN LIMITED Annual Report 2010-2011
    PUBLIC PUBLIC TRANSPORT OMBUDSMAN TRANSPORT LIMITED OMBUDSMAN LIMITED ANNUAL REPORT 2010-2011 Public Transport Ombudsman Annual Report 2010/2011 1 1,838 Cases received Cases finalised 1,835 finalised 91% cases 2,568 finalised in31 days Issues registered Complaints investigated and finalised 247 complaints involving 410 issues Our mission 95% conciliated / The mission of the Public resolved by agreement Transport Ombudsman (PTO) is to receive, investigate 3% withdrawn and facilitate the resolution 2% not investigated / of complaints and disputes further investigated between users of public passenger transport services in Victoria and members of the PTO scheme, where the public transport operators have been unable to resolve the complaint in the first instance. Our mission is founded on Index principles of independence, natural justice, access, equity, effectiveness, accountability 3 From the Chair and community awareness. 4 From the Ombudsman 5 About the PTO scheme 6 Accessing the PTO Glossary of terms 7 Accessibility and awareness of the PTO ANZOA Australia & New Zealand 9 myki and the PTO Ombudsman Association 11 Complaint handling AO Authorised Officer AORTA Authorised Officer Regulation, 19 Benchmarking our complaint handling Training and Accreditation unit 20 Better public transport services DoT Department of Transport 22 Effective relationships IDR Internal dispute resolution 25 Continual improvement - the new “business as usual”! PTO Public Transport Ombudsman RTM Refer to Member 26 Scheme member case activity RFIE Refer for Internal Escalation 27 Summary financial statements TTA Transport Ticketing Authority 2 Public Transport Ombudsman Annual Report 2010/2011 From the Chair The PTO’s history since its creation in The PTO continued to work proactively 2004 reflects Victoria’s changing public with all members of the scheme, with transport system.
    [Show full text]
  • Transport Strategy Refresh
    Transport Strategy refresh Background paper Public Transport Network March 2018 Dr John Stone (University of Melbourne) Dr Ian Woodcock (RMIT) 1 This report has been prepared by Dr John Stone (University of Melbourne) and Dr Ian Woodcock (RMIT) as independent advice for the City of Melbourne. The aim of the report is to encourage public conversation and to inform the City of Melbourne’s forthcoming Transport Strategy refresh. 2 Contents 1. Introduction ......................................................................................................................................... 5 2. Current performance ........................................................................................................................... 6 2.1. Mode share ................................................................................................................................... 6 2.2. Overcrowding ................................................................................................................................ 9 2.3. Reliability and speed ..................................................................................................................... 9 3. Better public transport for the City of Melbourne: Key issues in brief ............................................... 10 4. Public transport issues & options ...................................................................................................... 11 4.1. Significant growth is expected in public transport demand ........................................................
    [Show full text]
  • Clayton Transport
    TravelSmart Travelling to Monash Clayton Monash Clayton campus map Discounted travel Monash University Clayton campus TravelSmart map Monash University’s Monash has good reason Choosing sustainable 601, 630 or 900. Many Monash students are (www.iusepass.vic.gov. Clayton campus has great to care about your travel transport has never been eligible for discounted public au) to receive 50% off From Clayton Station take transport. The discounts the cost of an annual sustainable transport choices! With limited easier, with a range of bus routes 631,703,737. options, particularly space available at Clayton options available for travel Monash University Clayton campus available differ for domestic myki. Eligible students public transport. campus, every new car to and from Monash From Caulfield Station take 56 and international students. can order the discount park Monash has to provide University’s Clayton campus. the intercampus shuttle Typically, undergraduate code via WES – go to OC2 Research shows that those bus or bus route 900. For a more detailed Campus map, visit: monash.edu/people/maps students who enrol in full the ‘Student Services’ costs $14,000 and takes up Key HOWLEYS ROAD 101 who adopt healthy and Bus routes running For the latest permit information please refer to parking signs in local area time study are eligible. To section and click room that could be used for Sandringham Line 10 directly to campus Residential sustainable travel habits Red Blue Carpool Motorcycle TAXI Bus Security Free park ride bus check your eligibility go to ‘Apply for international From Gardenvale Station Services 1 NORMANBY ROAD a new laboratory or lecture Permit Permit Parking Parking Bus Stop pick-up/ drop-off points at university are more Parking hall – our core business.
    [Show full text]
  • TTF Rapid Buses, Road & Rail (Melbourne Airport)
    RAPID BUSES, ROAD AND RAIL GROUND TRANSPORT SOLUTIONS TO MEET MELBOURNE AIRPORT’S PASSENGER GROWTH TO 2050 JULY 2013 Membership of Tourism & Transport Forum Tourism & Transport Forum (TTF) is a national, member-funded CEO forum, advocating the public policy interests of 200 leading corporations and institutions in the Australian tourism, transport, aviation and investment sectors For further information please contact: Justin Wastnage | Director, Aviation Policy | [email protected] Martin Gray | Policy Officer |[email protected] Contents EXECUTIVE SUMMARY ............................................................................................... 4 Ensuring transport choice for Melbourne Airport ................................................................ 4 SUMMARY OF RECOMMENDATIONS ....................................................................... 6 List of figures ........................................................................................................................................................... 6 MELBOURNE AIRPORT – THE NEXT 30 YEARS ............................................................ 7 Forecast demand .................................................................................................................... 7 ACCESSING MELBOURNE AIRPORT .......................................................................... 8 Internal airport transport ......................................................................................................... 8 Broader road network ............................................................................................................
    [Show full text]
  • Travelsmart Map for Hobsons Bay(PDF, 5MB)
    Hobsons Bay TravelSmart Map TravelSmart TravelSmart and LAAP Projects Walking groups Walking groups Cycling groups Cycling groups Bike shops on this map Off-road shared paths Mel. Ref. With 55 per cent of all TravelSmart has been Sciencewalk to Linking Laverton Laverton Walkers Newport Community Williamstown Community Go for your life Bicycle user groups (BUGs) BayWest Bicycle Maribyrnong Bicycle Bicycle Victoria Countdown Merchandise Federation Trail A series of markers along car trips less than five able to demonstrate that Scienceworks Travel plans have been Golden Age Club Education Centre and Education Centre operate in many local User Group User Group (MazzaBUG) and Sales Ph. 9620 5400 57 C11 The Federation Trail is the trail tell the story of kilometres, there’s room engagement through Improved pedestrian and implemented at Laverton’s Crown Street Laverton 43 Mason Street, 14 Thompson Street, communities and workplaces 40 Illawara Street, a VicRoads off-road the natural and cultural to increase the number of travel planning achieves Ph. 9360 7149 (Josie Magro) Newport 3015 across metropolitan and Williamstown shared path that runs for history of Hobsons Bay cycling networks in Community Hub and Williamstown 3016 (Baywest BUG) people choosing sustainable sustained reduction in Spotswood have linked Laverton P-12 College to When: Thursdays 9.00am. Ph. 9391 8504 Ph. 9397 7349/6168 regional Victoria. cargobike.com.au 24km from Millers Road and a series of sculptures travel options such as single-occupancy car travel. Scienceworks Museum increase the use of outlets@outletsco- [email protected] in Brooklyn through to enlivens the journey. walking, cycling and public Laverton Pram Walkers A Victorian Government As well as promoting and A list of cycling groups Podium Bike Hub Ph.
    [Show full text]
  • Submission Cover Sheets
    Submission Cover Sheet North East Link Project EES IAC 704 Request to be heard?: yes Full Name: Michael David Reece Organisation: Victorian Transport Action Group Affected property: Attachment 1: VTAG_Doncaster_ Attachment 2: Attachment 3: Comments: Please refer to the attached submission VTAG Doncaster Busway Submission June 2019 THE DONCASTER BUSWAY Delivering capacity and a gold standard facility Submission to the Assessment Panel for the North East Link Project Environmental Effects Statement June 2019 Mike Reece, Secretary, Victorian Transport Action Group (VTAG) Email: [email protected] Web site: www.victransport.com.au North East Link EES – VTAG Submission INTRODUCTION 1 EXECUTIVE SUMMARY 2 RECOMMENDATIONS 3 1. THE SECRETARY FOR TRANSPORT IS THE LEGAL PROPONENT 5 2. FUTURE NEEDS ‐ BUSWAY DESIGN CAPACITY 6 Current services 6 What did we learn from the Doncaster rail study? 9 Future capacity 10 Frequency and coverage 11 Interstate precedents 12 3. BUS TECHNOLOGY 13 Electric vehicles 13 More accessible vehicles 14 Larger vehicles 14 Brisbane Metro 14 4. MEETING ITDP BUS RAPID TRANSPORT STANDARDS 16 Scoring the Busway section 17 5. RAISING THE BUSWAY TO GOLD STANDARD 19 Key changes required 19 Busway segregation 20 Additional Bus Stations 21 Thompsons Rd. at grade intersection 22 6. OTHER DESIGN ISSUES 23 Doncaster Park and Ride 23 Temporary relocation of the Doncaster Park and Ride 24 Bus services beyond Doncaster P&R 24 Bulleen Park and Ride 24 Centre alignment 25 Bus Services on the North East Link 25 7. PRIORITY LANES TO THE CITY 25 Victoria Park to City 25 Melbourne University and the Parkville Health Precinct 27 Victoria Park bus/ train interchange station 27 Travel times 28 8.
    [Show full text]
  • SPECIAL Victoria Government Gazette
    Victoria Government Gazette No. S 258 Wednesday 26 June 2019 By Authority of Victorian Government Printer Transport Integration Act 2010 TRANSPORT RESTRUCTURING ORDER (ROADS CORPORATION) NO. 1/2019 Order in Council This Order may be cited as the Transport Restructuring Order (Roads Corporation) No. 1/2019. The Governor in Council under Division 2 of Part 4A of the Transport Integration Act 2010 orders that: 1. Commencement This Order comes into operation on 1 July 2019. 2. Definitions 2.1 In this Order – ‘conferred functions’ means the functions conferred on the Head, Transport for Victoria by paragraph 3 of this Order. 2.2 Terms used in this Order have the same meaning as that term has in the Transport Integration Act 2010, unless the context otherwise requires. 3. Conferred functions The functions specified in Part A of Schedule 1 are conferred on the Head, Transport for Victoria. 4. Ongoing and concurrent conferral 4.1 The conferred functions are conferred on the Head, Transport for Victoria on an ongoing basis. 4.2 The conferred functions are to be performed or exercised concurrently by the Head, Transport for Victoria and the Roads Corporation (meaning that each of the Head, Transport for Victoria and the Roads Corporation may exercise the functions independently of the other). 5. Effect of conferral on the Head, Transport for Victoria The conferred functions are conferred on the Head, Transport for Victoria only to the extent that the exercise or performance of the function does not require the exercise of a function, power or duty conferred exclusively on another person or body by or under another Act.
    [Show full text]